Technical specialist jobs in Sumter, SC

Serves as an Information Assurance and Cloud computing SME with regards to Certification and Accreditation (C&A) and a broad coverage of the application of the National Institute of Standards and Technology (NIST) Risk Management Framework (RMF) standards and guidance as outlined in the NIST Special Publication(s) (SP) 800-53 and 800-37 (Current versions). **Primary Duties and Responsibilities** + Google Cloud Platform (GCP) Service Management + The CCS shall maintain current certification as a Certified Cloud Security Professional. Possesses the ability to work independently with substantial cloud computing security knowledge. + The assessor must have the essential skillsets to identify, manage and resolve cloud computing security risk and implement "best practices" as applied within a cloud environment (across all of the different deployment and service models, and derivatives). **Other Duties and Responsibilities** + Investigates computer and information security incidents to determine extent of compromise to national security information and automated information systems. + Defines security objectives and system-level performance requirements. + Researches and stays abreast of tools, techniques, countermeasures, and trends in computer network vulnerabilities. + Configures and validates secure systems, tests security products/systems to detect computer and information security weaknesses. + Maintains the computer and information security incident, damage and threat assessment programs. + Responsible for the formal Security Test and Evaluation (ST&E) required by each government accrediting authority through pre-test preparations, participation in the tests, analysis of the results and preparation of required reports. + Involved in the periodic conduct of a review of each system's audits and monitors corrective actions until all actions are closed. + Designs, develops, or recommends integrated system solutions ensuring proprietary/confidential data and systems are protected. + Involved in the establishment of strict program control processes to ensure mitigation of risks and supports obtaining certification and + accreditation of systems. + Reviews processes and security protocols and makes recommendations for increased cyber security protection. **Minimum Qualifications** + Bachelor's Degree in Computer Science or a related field. + The CCS must be well versed in FedRAMP assessment methodology of security and privacy controls deployed in cloud information systems to include six (6) domain areas. The six domains include: + Architectural Concepts & Design Requirements + Cloud Data Security + Cloud Platform & Infrastructure Security + Cloud Application Security + Operations + Legal & Compliance Minimum Qualifications: + Five (5) years of relevant C&A experience; Risk Management Framework (RMF) and NIST C&A experience + DOD IA experience + Experience in assessing IA Controls and conducting C&A reviews for large, complex Information systems **Security Clearance** + Active Secret level clearance + Sensitivity Level: IT-I Critical Sensitive **Certifications:** + Computing Environment: IAT II or IAT III (Security+ or similar) + 01-M Baseline Certification: One of the following Azure or AWS cloud-based certification per DLA Approved CE list + AWS Certified Security - Specialty + AWS Certified Solutions Architect - Associate AWS Certified Solutions Architect - Professional Microsoft Certified: Azure Administrator Associate + Microsoft Certified: Azure Solutions Architect Expert Microsoft Certified Azure Security Engineer Associate **Other Job Specific Skills** + Must be able to communicate effectively and clearly present technical approaches and findings. + Exercises a limited degree of latitude in determining technical objectives of assignments. + Excellent attention to detail. + Must be able to balance multiple tasks simultaneously. + Advanced knowledge of encryption, vulnerability assessment, penetration testing, cyber forensics, intrusion detection, and incident response and remediation. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $80,200 -$142K EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

What Makes a Honda, is Who makes a Honda Honda has a clear vision for the future, and it's a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We strive to be a company that serves as a source of “power” that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize “the joy and freedom of mobility” by developing new technologies and an innovative approach to achieve a “zero environmental footprint.” We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team. If your goals and values align with Honda's, we want you to join our team to Bring the Future! Job Purpose The Field Technical Manager (FTM) role supports the Powersports dealer network to establish Honda brand value, customer and dealer satisfaction. Maintaining and promoting customer retention and repurchase of Honda Powersports products by providing in-person and TechLine support to Honda dealerships. FTM's are responsible for prompt reporting of technical issues and resolutions in the market for further follow-up review by the ASX (Aftersales Experience) staff. Key Accountabilities Provide in person technical support to protect the customer, dealers, Honda brand Image and reduce lemon law risks Resolve product issues working with the Customer Service and Tech Line teams while providing timely reporting of product issue and resolutions back to ASX Support Techline function through taking in-bound calls during scheduled shifts Administer customer goodwill and manage warranty claim authorization/processing Provide manpower as needed for warehouse projects, special investigations and other events or projects when requested Qualifications, Experience, and Skills Minimum Educational Qualifications High School graduate, Votech, Trade school, and/or OE powersports mechanics technical training. Minimum Experience: 3 years minimum Powersports dealership experience (service operations and/or management) required Extensive experience in the repair and servicing of Powersports products Decisions Expected Customer goodwill expenditure (supporting customer through AHM and Dealer goodwill budget) Plan dealer visits using current data gathered from Techline and Customer relations contacts. Technical repair troubleshooting & dealer direction via phone and/or in person visits Timely reporting of problems and repairs for faster future repairs and to support future development. Working Conditions This position reports to the Power Sports Aftersales Experience Division located at the American Honda Manufacturing Facility in Timmonsville SC. Requires as much as 75% travel, long distance driving (up to 50,000 mile/year), and overnight hotel stays. Responsible for scheduled Techline duties. These positions will be based either from ASX office or from associate's home depending on assignment. Visiting and working in Honda dealerships of varying volume, status and working conditions; both exclusive Honda and multi-line dealerships. Requires customer relations skills to meet and talk with customers (in person and over the phone). Ability to motivate and coach dealership personnel to improve customer experience. Extensive computer work and cell phone time to stay in communication with AHM staff and dealership staff. What differentiates Honda and make us an employer of choice? Total Rewards: Competitive Base Salary (pay will be based on several variables that include, but not limited to geographic location, work experience, etc.) Paid Overtime Regional Bonus (when applicable) Industry-leading Benefit Plans (Medical, Dental, Vision, Rx) Paid time off, including vacation, holidays, shutdown Company Paid Short-Term and Long-Term Disability 401K Plan with company match + additional contribution Relocation assistance (if eligible) Career Growth: Advancement Opportunities Career Mobility Education Reimbursement for Continued Learning Training and Development Programs Additional Offerings: Tuition Assistance & Student Loan Repayment Lifestyle Account Childcare Reimbursement Account Elder Care Support Wellbeing Program Community Service and Engagement Programs Product Programs Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.

From a small family business to a multi-billion-dollar global company, Sonoco has been changing the face of products and packaging since 1899 - all while keeping the heart of “People Build Businesses” alive. Our talented people are at the core of our growth, constantly reinventing the Sonoco wheel with brilliant solutions every year. Today we are a world leader in global packaging solutions with diversified operations in over 34 countries. We're extremely proud of our portfolio of brands, our achievements in sustainability and industrialization and the groundbreaking work accomplished by our people. While reporting to the Technology Senior Director, you will be responsible for conceiving, designing and testing new adhesive products; conducting trials to ensure that newly developed products are transferred at production at the Sonoco Adhesive Division and commercialized at customer locations. What you'll be doing: Conceive, design and test new adhesive or coating products; conduct trials to ensure that newly developed products are successfully transferred to production at the Sonoco Adhesive Division and commercialized at internal and external customer locations Assist sales and business development functions in identifying prospects, conduct technical discovery, and provide assessment on probability of success. Leverage new technologies and new products to new customers, industry segments and markets. Utilize analytical troubleshooting and Lean Manufacturing, Six Sigma, and other tools to enhance performances of existing products, reduce total manufacturing costs, and improve productivity in support of customers' business objectives. Support the supply chain management team in identifying and qualifying vendors of raw materials and additives. Keep abreast of novel technologies in adhesive industry. Assess and recommend feasibility of such technical innovations for Sonoco applications. Lead or support quality assurance function in identifying root causes of quality issues, establishing and implementing control changes to provide long-term sustainable improvements at customer locations Maintain complete and accurate records on intellectual properties and pursue patent application or trade secrets as appropriate. Effectively communicate project status, technical market assessment, and recommendations to all stakeholders, This position is located in Hartsville, SC. We'd love to hear from you if: Must have a 4 year Bachelor degree in Chemistry, Polymer Science, Material Science, or other related fields A minimum of 5 year experience in formulating water based adhesives; knowledge in paperboard and food grade packaging desirable Ability to aggressively attack complex problems and identify feasible or optimal solutions Applies creativity and innovation to achieve technical and business objectives Ability to simultaneously lead or participate in multiple cross-functional teams in a dynamic, fast paced environment Willingness to be an individual contributor, conducting bench or trial work with minimal supervision Having good work ethic, can-do attitude, and adaptability Strong oral/written communication and interpersonal skills, with ability to adjust his/her style to various customers and stake holders Compensation: The annual base salary range for this role is from $135,600 to $152,550, plus an annual target bonus of 12.5% of base salary. #LI-TW1 At Sonoco Products Company, we offer a comprehensive total rewards package, including competitive pay and benefits. *Benefits listed below are for employees located in the U.S. Specific benefits and wellbeing programs may vary depending on your location (within the U.S. or global), or if you are a union employee. Benefits Medical, dental, and vision coverage for you and your dependents, including FSA and HSA options 401(k) retirement plan with company match Wellbeing tools and resources to support holistic health, including an Employee Assistance Program with a variety of services Paid time off and holidays to recreate, rejuvenate and care for the health of yourself and family Variety of company paid and voluntary employee-paid insurance plans including life, personal accident, and disability insurance Tuition reimbursement We are an equal opportunity employer, and we strictly prohibit and do not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, national origin or ancestry, sex, pregnancy, sexual orientation, marital status, gender identity or expression, age, disability, genetic information, veteran status, or any legally protected characteristic.

We promote a culture that is a fast-paced environment that supports high performance, exceptional work product, accountability and collaboration. The IT Operations Specialist serves as a strategic, innovative and emerging in a collaborative, fast-paced, and solutions-driven environment. IT Operations Specialist (Helpdesk/Desktop Support) Job Responsibilities: Assist IT personnel, end users and business partners to ensure that programs, systems, and equipment meet users needs and are understood by users. Provides IT services using methodical problem recognition, research, isolation and resolution steps. Must be able to handle basic IT issues including MS Office (Exchange O365 Email, Word, Excel), Active Directory, Abobe (PDF), iPhones, Windows desktops and pcs, Intune, end point devices including printers and copiers, Dell products, VOIP, and general networking. Should have prior experience working on an IT Service Desk. Participates in projects and initiatives to advance the operational effectiveness of the Office through cost savings, performance and customer satisfaction. Researches, tests and recommends technology based on best practices and how the agency uses technology. Manages resource requirements to balance user demands. Provides technical helpdesk and desktop support to the end users to identify, document and resolve technical issues involving the agencys software and hardware solutions. Serves as a subject matter expert and technical Liaison involving highly technical content, programs and/or applications to act as the liaison between the IT Division and assigned business areas interacting with end users to identify and document business requirements, to determine the best approach, to develop quality programs and detailed test plans, and to ensure all users are provided with adequate training. Provide project management and/or support to assigned agency divisions ensuring delivery of products that support the agency on time and to specification. Facilitates and leads assigned IT related functions to promote effective, efficient, transitional, educational and training operations for staff and personnel. Assists in the administration and continuing implementation of the agencys comprehensive Information Security Program Plan. Serve as an agency representative working with external partners, consultants, vendors, or other agencies to arrive at the most appropriate system or integration of multiple systems. IT Operations Specialist (Helpdesk/Desktop Support) Minimum Requirements: A bachelors degree in information technology, computer science, or a related technical field; or at least four (4) years of full-time experience in information technology administration or information security administration. *Candidates must specifically meet the Agency Minimum Requirements or an equivalent combination of education and experience to be considered for this position. Preferred Experience: IT Certifications such as A+, MCP, MCITP, Security+, ITIL, or any Service Desk certifications IT Operations Specialist (Helpdesk/Desktop Support) Additional Requirements: Knowledge of information technology concepts and principles; experience in information technology project management; experience in designing and implementing information technology solutions; knowledge of information security program development and maintenance, including information security concepts, principles, policies, and procedures; knowledge of applicable regulatory policies, standards, procedures, and controls (e.g., SCDIS-200, NIST, COBIT, FedRAMP); excellent documentation skills; and ability to explain information security concepts to audiences outside the field. Must be comfortable in a fast paced and dynamic environment. Adaptability and flexibility regarding change and changing requirements are critical skills. Must be able to perform at high level in a team-oriented approach. Must be able to safely lift and carry equipment, supplies, boxes, etc. weighing up to 45 lbs. Must be able to sit, stand, and walk for intermittent periods. Must be able to reach, bend, and twist at the waist to perform filing, desk work, and operate office equipment. IT Operations Specialist (Helpdesk/Desktop Support) Preferred Qualifications: IT experience in a banking and/or financial organization.

We are the makers of possible BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities. We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a maker of possible with us. We're seeking a skilled Technical Associate to join our team and work with state-of-the-art equipment while maintaining high-quality production standards. As a Technical Associate, you will be responsible for the following: RESPONSIBILITIES * Operating, optimizing, and maintaining assigned production equipment * Meeting and exceeding production standards while maintaining product quality * Minimizing and preventing equipment downtime and sustaining budgeted waste levels * Maintaining accurate equipment logs and recording downtime and maintenance problems * Performing preventative maintenance on equipment * Starting up equipment and ensuring accurate functioning * Monitoring component inventories and safety guards * Maintaining a neat and orderly production environment * Monitoring in-process quality and addressing issues as needed * Performing required Q.C. checks and process challenges * Following safety and environmental procedures and Quality System Requirements * Supporting upstream and downstream operations * Performing rework as required * Working optimally in a team environment ADDITIONAL RESPONSIBILITIES * Performing other duties as assigned by Supervisor QUALIFICATIONS * H.S. Diploma/G.E.D preferred * Maintenance Repair/Mechanical Experience or Proficiency required and * 2 years mechanical experience preferred * 6- 12 months of manufacturing experience desired * Working with PLC's, Hydraulics and Pneumatics desired * Must be proficient with basic hand tools. * Familiar with the following mechanical components, bushings, chain drives, conveyors, gearboxes, and ball valves. * Should also be familiar with some electrical components: sensors, photo-eyes, scales, reed switches, VFD's. * Able to work autonomously and be self-motivated. * Able to work any shift * Must have clear and legible handwriting Work Environment: * BD is a smoke-free campus. Smoking and the use of electronic smoking devices, marijuana, or tobacco products are not allowed on BD property, grounds or in the parking areas. We appreciate your cooperation in adhering to this policy * False eyelashes, press-on fingernails, and Jewelry is not allowed on the production floor including dermals. Any associate wearing dermals will be required to cover them while working on the production floor. * Shoes are required to be Steel Toe and non-slip for all associates while on the production floor for safety purposes. At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting. For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law. Why Join Us? A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day. To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place. To learn more about BD visit ********************** Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics. #earlycareer Required Skills Optional Skills . Primary Work Location USA SC - Sumter Additional Locations Work Shift

The Technical Associate will operate, optimize, and maintain state-of-the-art production equipment while ensuring high-quality output and compliance with production standards. This role focuses on maximizing efficiency, preventing downtime, maintaining safety protocols, and supporting upstream and downstream operations. Key Responsibilities Operate, monitor, and optimize assigned production equipment. Meet or exceed production goals while maintaining product quality. Reduce equipment downtime and maintain budgeted waste levels. Maintain accurate equipment logs, including downtime and maintenance details. Perform preventive maintenance on equipment. Start up equipment and ensure proper functioning. Monitor component inventories and safety guards. Maintain a clean, orderly production area. Monitor in-process quality and address issues promptly. Perform required quality control checks and process challenges. Follow safety, environmental, and quality system procedures. Support upstream and downstream operations. Perform rework as required. Work effectively in a team environment. Perform additional duties as assigned by the supervisor. Qualifications High School Diploma or GED preferred. Maintenance repair/mechanical experience required. At least 2 years mechanical experience preferred. 612 months manufacturing experience desired. Experience with PLCs, hydraulics, and pneumatics desired. Proficiency with basic hand tools. Familiarity with mechanical components such as bushings, chain drives, conveyors, gearboxes, and ball valves. Familiarity with electrical components including sensors, photo-eyes, scales, reed switches, and VFDs. Ability to work independently and self-motivate. Ability to work any shift. Legible handwriting for documentation. Physical & Work Environment Requirements Ability to work in a smoke-free production facility. No false eyelashes, press-on fingernails, or jewelry (including dermals) allowed on the production floor; dermals must be covered. Steel-toe, non-slip shoes required while on the production floor. On-site presence required at least 4 days per week.

Create the future of e-health together with us by becoming a Software Support Specialist At CompuGroup Medical we have the mission of building ground-breaking solutions for digital healthcare. Our vision is revolutionizing how healthcare professionals produce, access, and utilize information and thus enabling them to focus on the core value of their work: patient outcomes. Your Contribution: Responds to all customer requests for assistance in a timely manner that meets or exceeds the expected service level agreement for Customer Support. Responds to all customer and leadership requests in a professional, courteous, and respectful manner. Consults directly with customers via phone, chat, and email and documents customer interactions thoroughly, clearly, and concisely. Creates knowledge base articles for posting onto the customer support site which alert the customer to best practices and provides instructions on software functionality. Analyzes, troubleshoots, runs scripts, provides recommendations, and solves customer requests related to or affecting our software products. Learns core task set for all features of assigned CGM software products and passes applicable exams. Clearly documents customer tickets in the CRM system and follows the processes established for CRM use. Your Qualification: Must be available between the hours of 8AM - 8PM EST Monday through Friday Minimum of 1 year customer service experience. Knowledge of Electronic Healthcare Records (EHR) systems, medical terminology/medical office workflow, medical billing or insurance and experience providing technical hands-on support Ability to manage multiple tasks and thrive in a high call volume, fast paced environment. Ability to troubleshoot and use the tools available in the Windows operating systems to diagnose problems. Ability to independently perform research using resources such as the internet and procedure manuals. What you can expect from us: Purpose: Become a part of a significant initiative. At the intersection of healthcare and digital innovation, we are shaping the future of e-health. Equal Opportunity Employer: At CGM, we value our team members and strive to create an environment where everyone has the opportunity to succeed. Career Opportunities: We are offering a variety of internal career opportunities and numerous long-term perspectives. Security: We offer a secure workplace in a crisis-proof market. All-round benefits package: Medical, Dental and Vision as well as 401k with employer matching. Personal Time Off to promote work life balance. Work environment: Modern workplaces, flexible working hours, hybrid work options and much more. Convinced? Submit your application now! Please make sure to include your salary expectations as well as your earliest possible hire date. We create the future of e-health. Join us in a cause that shapes the very future of hope and healing. At the powerful crossroads of healthcare and innovation, we are passionately building the next chapter of e-health-a revolution that saves lives, transforms care, and brings compassion into the digital age. Together, we can make a lasting difference.

SummaryJob Description We are the makers of possible BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities. We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a maker of possible with us. RESPONSIBILITIES: Operate, optimize, and maintain assigned production equipment Meet and exceed production standards while maintaining product quality Minimize and prevent equipment downtime and sustain budgeted waste levels Maintain accurate equipment logs and record downtime and maintenance problems Perform preventative maintenance on equipment Start up equipment and ensure accurate functioning Monitor component inventories and safety guards Maintain a neat and orderly production environment Monitor in-process quality and address issues as needed Perform required Q.C. checks and process challenges Follow safety and environmental procedures and Quality System Requirements Support upstream and downstream operations Perform rework as required Work optimally in a team environment Perform other duties as assigned by Supervisor QUALIFICATIONS: H.S. Diploma/GED preferred Minimum of 2 years' experience working in an automated environment with demonstrated mechanical skills/maintenance repair is preferred Proficient with basic hand tools Knowledge of automated process Proficient with mechanical components such as bushings, chain drives, conveyors, gearboxes, and ball valves Proficient with electrical components such as photo-eyes, scales, reed switches, VFD's Working with Programmable Logic Controllers (PLCs), Hydraulics, and Pneumatics desired Able to work autonomously and be self-motivated Able to work any shift, including 12-hour night or 8-hour night shifts Must have clear and legible handwriting Work Environment: BD is a smoke-free campus. Smoking and the use of electronic smoking devices, marijuana, or tobacco products are not allowed on BD property, grounds or in the parking areas. We appreciate your cooperation in adhering to this policy False eyelashes, press-on fingernails, and Jewelry is not allowed on the production floor including dermals. Any associate wearing dermals will be required to cover them while working on the production floor. Shoes are required to be Steel Toe and non-slip for all associates while on the production floor for safety purposes. At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting. For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law. Why Join Us? A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day. To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place. To learn more about BD visit ********************** Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics. #earlycareer Required Skills Optional Skills . Primary Work LocationUSA SC - SumterAdditional LocationsWork Shift

Job Description Join Rytech Restoration of the Midlands as a Full-Time Content Technician - Disaster Cleaning Specialist in Columbia, SC, where exciting challenges await you daily. You will be at the forefront of content restoration, engaging in essential tasks such as cleaning, sorting, and inventory management. Each day brings the opportunity to make a significant impact on homeowners facing water damage or fire damage emergencies. This onsite position requires a commitment to excellence and integrity while delivering outstanding service during critical moments. You'll utilize advanced techniques, including Encircle management, to handle packout and packback processes efficiently. The role offers a competitive pay rate of $18-$19.00 per hour, reflecting your dedication and hard work. You will be given great benefits such as Medical, Dental, Vision, Life Insurance, Paid Time Off, Paid Meals, and Snack/Drink Room. Step into an energetic and professional environment that prioritizes safety and customer-centricity as you embark on a rewarding career path with us. A little about us At Rytech Restoration, we help people through some of their most challenging moments. As a locally owned and operated restoration company, we serve our community with compassion, professionalism, and integrity. Our team is committed to delivering exceptional service and becoming an indispensable partner to our clients. Your day to day as a Content Technician - Disaster Cleaning Specialist As a Content Technician - Disaster Cleaning Specialist at Rytech Restoration of the Midlands, you will play a vital role in assisting homeowners during some of their most challenging times. Your day-to-day expectations will include conducting thorough assessments of affected areas, providing expert content restoration services, and ensuring effective cleaning and sorting of salvaged items. You will be responsible for managing inventory meticulously, tracking items through our Encircle management system, and facilitating the packout and packback processes seamlessly. Your attention to detail will be crucial as you work on fire damage and water damage projects, executing home owner insurance claim cleaning tasks with precision. In this energetic environment, you will collaborate with a high-performing team, tackling fire smoke and odor removal alongside other restorative initiatives. All work will be performed onsite, requiring your commitment to safety and professionalism throughout each project. Are you the Content Technician - Disaster Cleaning Specialist we're looking for? To thrive as a Content Technician - Disaster Cleaning Specialist at Rytech Restoration of the Midlands, several key skills are essential. First and foremost, strong communication skills will enable you to effectively interact with homeowners, understand their needs, and provide empathetic support during challenging situations. Attention to detail is crucial, especially when it comes to content restoration tasks such as cleaning, sorting, and managing inventory during the packout and packback processes. A solid understanding of fire damage and water damage protocols will enhance your ability to navigate complex environments while ensuring safety and excellence in service delivery. Problem-solving skills are vital, as you will encounter unexpected challenges that require quick thinking and adaptability. Finally, teamwork and collaboration are essential in this high-energy setting, as you will be working closely with your colleagues to achieve customer-centric results while maintaining a professional atmosphere throughout your onsite responsibilities. Connect with our team today! So, what do you think? If you can meet these requirements and perform this job as described above, we would be happy to have you as part of our team!

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

We are looking for a Help Desk Technician who will be responsible for delivering exceptional front desk role, maximising customer satisfaction, and building and improving customer relationships. Lose Design, a multi-disciplinary design firm, is seeking a dynamic and organized individual to join our office and help serve existing clients in the area and to expand our services to new clients. We have an exciting opportunity for an experienced Help Desk Technician to join the Team. Joining our team as a Help Desk Technician, you will be responsible for managing customer enquiries, providing job progress updates to customers, and work scheduling to meet customer requirements and in line with KPIs. This is a highly customer-facing role where you will build relationships with your customers. Duties: Reply to incoming calls from customers including products and service questions and general information. Refer to customer scripts when working through difficult situations. Follow and where possible improve departmental processes and company service standards. Ensure that all databases are kept up-to-date with progressing work and client details. Utilize standard technology such as telephone, e-mail, and web browser to perform job duties. Participate in individual and team training/ meetings to ensure policy and company product knowledge are up to date. Keep track of customer accounts and make updates with new account information as necessary. Provide thorough follow-ups to customer interactions, ensuring customer satisfaction. All other duties and responsibilities as assigned. Qualifications: Previous work in a customer-facing position. High school diploma, G.E.D. or equivalent. Required Skills: Excellent customer service skills and attitude. Problem-solving skills. Proficient with office equipment. Attention to detail. Excellent written and verbal skills. Excellent interpersonal skills. Requirements: Knowledge of Office Suite preferred. Self-motivated and team-orientated. Previous customer service experience. Must have access to reliable transportation. Ability to work as a member of a team. Benefits: Competitive Pay. Career Development. Holidays: 25 days + bank holidays. Pension Scheme. Paid Time Off (PTO). 401(k) fixed contribution. Life Insurance. About Lose Design: At Lose Design, we create SPACES FOR LIFE, which supports the most fundamental human needs to live, work, and play. We approach each project with the needs of both the client and community in mind, which allows for a balance between budget, function, and aesthetics. We work collaboratively and are dedicated to creating a work environment that promotes staff growth and enlightenment in all phases of the design process, expands knowledge of technical proficiencies for each design discipline, and fosters a work environment that extends beyond the office and into the communities where we live.

Job Description The Nuclear Company is the fastest growing startup in the nuclear and energy space creating a never before seen fleet-scale approach to building nuclear reactors. Through its design-once, build-many approach and coalition building across communities, regulators, and financial stakeholders, The Nuclear Company is committed to delivering safe and reliable electricity at the lowest cost, while catalyzing the nuclear industry toward rapid development in America and globally. About the role The IT Support Specialist provides technical assistance to end-users, ensuring efficient operation of hardware, software, and network systems. This role involves troubleshooting issues, maintaining IT infrastructure, and delivering responsive support to keep business systems running smoothly. Responsibilities Respond to user inquiries via phone, email or ticketing system. Diagnose and resolve hardware, software, and network problems. Install, configure, and maintain desktops, laptops and peripheral devices. Mange user accounts, permissions, and access in Active Directory or similar systems. Perform routine system updates, patches, and security checks. Document issues and solutions in the knowledge base for future reference. Assist with onboarding and setup of new employees' IT equipment. Escalate complex issues. Experience Proficiency in troubleshooting hardware, software, and network issues across Windows and mac OS environments. Strong understanding of TCP/IP networking, DNS, DHCP, and VPN configuration. Experience with Active Directory for user account management and group policies. Familiarity with common enterprise applications (Microsoft 365, email clients, collaboration tools). Ability to use remote support tools and ticketing systems (e.g. ServiceNow, Zendesk). Knowledge of basic cybersecurity practices, including endpoint protection and patch management. Excellent problem-solving skills and ability to document technical solutions clearly. Benefits Competitive compensation packages 401k with company match Medical, dental, vision plans Generous vacation policy, plus holidays Estimated Starting Salary Range The estimated starting salary range for this role is $59,000 - $67,000 annually less applicable withholdings and deductions, paid on a bi-weekly basis. The actual salary offered may vary based on relevant factors as determined in the Company's discretion, which may include experience, qualifications, tenure, skill set, availability of qualified candidates, geographic location, certifications held, and other criteria deemed pertinent to the particular role. EEO Statement The Nuclear Company is an equal opportunity employer committed to fostering an environment of inclusion in the workplace. We provide equal employment opportunities to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. We prohibit discrimination in all aspects of employment, including hiring, promotion, demotion, transfer, compensation, and termination. Export Control Certain positions at The Nuclear Company may involve access to information and technology subject to export controls under U.S. law. Compliance with these export controls may result in The Nuclear Company limiting its consideration of certain applicants.

at Unlimited Service Group Entry Level Help Desk Analyst Unlimited Service Group is a high quality, locally focused commercial kitchen field service operation with a worldwide genuine OEM restaurant equipment parts distribution sister business. With 41 brands and over 135 locations across North America, Unlimited Service Group is driven by its mission to change industry standards by developing innovations solutions to support our customer and manufacturer partners. Dedicated to providing the highest quality parts, service, and customer experience, we take pride is assisting our customers in a personalized, friendly, and safety-focused manner that ensures every experience is an exceptional one. With a people-centered company culture, we are serious about growing and expanding and are looking for people who want to do the same! Learn more about us at ************************ Perks Strong Company Culture! Casual dress code All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away - don't worry, we've got you covered. Enjoy the benefits of our Town Share program - Share in our company's success! The Job at a Glance Unlimited Service Group is looking for a creative and motivated individual to join our team as an Entry Level Help Desk Analyst. This is a fantastic opportunity for someone eager to gain hands-on experience supporting end-user technology, imaging computers, managing IT assets, and configuring devices for new hires. If you are passionate about technology, enjoy helping others, and are excited to develop your skills in a dynamic IT environment, we want to hear from you! A Typical Day Image and configure Windows desktops and laptops for new and existing users. Set up and support mobile devices, including iPhones and iPads. Manage returned equipment, ensuring proper data handling, reimaging, and redeployment. Maintain and track IT inventory, keeping records of laptops, desktops, and mobile devices up to date. Collaborate with IT team members to document procedures, improve workflows, and enhance user support. Assist with general hardware support. To Land This Opportunity Basic understanding of Windows computers, Microsoft Office 355, and Apple mobile devices Strong attention to detail. Excellent communication and interpersonal skills. Motivated to learn new technologies quickly and stay current with industry changes. Ability to thrive in a fast-paced, evolving work environment. A collaborative team player. Must be at least 18 years of age Completion of a satisfactory background check and drug screen required. Schedule & Location Full-time, on-site position located in Lexington, SC. Monday through Friday, 8:00 AM - 5:00 PM. Occasional evening and weekend work may be required based on job demands. No travel required for this position. Benefits At Unlimited Service Group, we see employment as a reciprocal relationship; one where we set high standards for those who work here but also recognize and reward our team members for their contributions in the form of various company benefits. Competitive Compensation Insurance 401k and 401k Match Generous Time Away Program Employee Assistance Programs Employee Relations Events Employee Recognition Programs #MobileDeviceManagement #AssetManagement #Imaging #InventoryManagement #EntryLevel Unlimited Service Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About The Navy's Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navy's advanced missile systems and Aegis radar. These technicians are essential to the ship's Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training - Great Lakes, IL (11 weeks) FC Strand - Great Lakes, IL (16 weeks) ET Strand - Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After "A" School, technicians may attend advanced "C" Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training

Salesforce & nCino Technical Program Intern (Hybrid - Columbia, SC) As a Salesforce & nCino Technical Program Intern you'll work with technical teams to provide a business analysis. Assist with devising, and promoting best practices and automated ways of performing and supporting production responsibilities. Our interns are invaluable to the team, and we appreciate the unique perspectives and fresh ideas they bring to our projects. Interns at AgFirst significantly contribute to accomplishing business objectives while gaining invaluable experience in their field of study and building their network. Our structured summer program includes opportunities for presenting to executive leadership, professional development, and building camaraderie with your intern group through volunteerism. Don't miss this opportunity to make your resume! What you'll do Assist in crafting the data structure, algorithms and software development best practices Showcase familiarity with AI concepts and frameworks (TensorFlow, PyTorch, scikit-learn, OpenAI APIs) Use Python and ReactJS What you'll need Pursing a bachelor's degree in Computer Science, Software Engineering or a related field Knowledge of cloud platforms (Azure, AWS) Experience with Generative AI tools or Machine Learning workflows

What Makes a Honda, is Who makes a Honda Honda has a clear vision for the future, and it's a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We strive to be a company that serves as a source of "power" that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize "the joy and freedom of mobility" by developing new technologies and an innovative approach to achieve a "zero environmental footprint." We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team. If your goals and values align with Honda's, we want you to join our team to Bring the Future! Job Purpose The Field Technical Manager (FTM) role supports the Powersports dealer network to establish Honda brand value, customer and dealer satisfaction. Maintaining and promoting customer retention and repurchase of Honda Powersports products by providing in-person and TechLine support to Honda dealerships. FTM's are responsible for prompt reporting of technical issues and resolutions in the market for further follow-up review by the ASX (Aftersales Experience) staff. Key Accountabilities * Provide in person technical support to protect the customer, dealers, Honda brand Image and reduce lemon law risks * Resolve product issues working with the Customer Service and Tech Line teams while providing timely reporting of product issue and resolutions back to ASX * Support Techline function through taking in-bound calls during scheduled shifts * Administer customer goodwill and manage warranty claim authorization/processing * Provide manpower as needed for warehouse projects, special investigations and other events or projects when requested Qualifications, Experience, and Skills Minimum Educational Qualifications * High School graduate, Votech, Trade school, and/or OE powersports mechanics technical training. Minimum Experience: * 3 years minimum Powersports dealership experience (service operations and/or management) required * Extensive experience in the repair and servicing of Powersports products Decisions Expected * Customer goodwill expenditure (supporting customer through AHM and Dealer goodwill budget) * Plan dealer visits using current data gathered from Techline and Customer relations contacts. * Technical repair troubleshooting & dealer direction via phone and/or in person visits * Timely reporting of problems and repairs for faster future repairs and to support future development. Working Conditions This position reports to the Power Sports Aftersales Experience Division located at the American Honda Manufacturing Facility in Timmonsville SC. Requires as much as 75% travel, long distance driving (up to 50,000 mile/year), and overnight hotel stays. Responsible for scheduled Techline duties. These positions will be based either from ASX office or from associate's home depending on assignment. Visiting and working in Honda dealerships of varying volume, status and working conditions; both exclusive Honda and multi-line dealerships. Requires customer relations skills to meet and talk with customers (in person and over the phone). Ability to motivate and coach dealership personnel to improve customer experience. Extensive computer work and cell phone time to stay in communication with AHM staff and dealership staff. What differentiates Honda and make us an employer of choice? Total Rewards: * Competitive Base Salary (pay will be based on several variables that include, but not limited to geographic location, work experience, etc.) * Paid Overtime * Regional Bonus (when applicable) * Industry-leading Benefit Plans (Medical, Dental, Vision, Rx) * Paid time off, including vacation, holidays, shutdown * Company Paid Short-Term and Long-Term Disability * 401K Plan with company match + additional contribution * Relocation assistance (if eligible) Career Growth: * Advancement Opportunities * Career Mobility * Education Reimbursement for Continued Learning * Training and Development Programs Additional Offerings: * Tuition Assistance & Student Loan Repayment * Lifestyle Account * Childcare Reimbursement Account * Elder Care Support * Wellbeing Program * Community Service and Engagement Programs * Product Programs Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada. With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company. Procom's areas of staffing expertise include: • Application Development • Project Management • Quality Assurance • Business/Systems Analysis • Datawarehouse & Business Intelligence • Infrastructure & Network Services • Risk Management & Compliance • Business Continuity & Disaster Recovery • Security & Privacy Specialties• Contract Staffing (Staff Augmentation) • Permanent Placement (Staff Augmentation) • ICAP (Contractor Payroll) • Flextrack (Vendor Management System) Job Description Desktop Support Engineer On behalf of our client, Procom Services is searching for a Desktop Support Engineer for a contract opportunity in Orangeburg, SC. Desktop Support Engineer Job Details Provide professional assistance to internal and external customers having hardware- and software-related problems with their supported desktop, laptop or peripherals. Able to resolve local area networking issues to ensure connectivity to the Corporate network, and work with the Infrastructure and Messaging teams as necessary to resolve incidents. Support is provided in a timely manner in accordance to published SLAs while maintaining a high level of customer satisfactions. POSITION DUTIES AND RESPONSIBILITIES: Provide Level-2 technical support for supported desktops, laptops, and peripherals. This includes the following activities: Provide Level-2 technical support for supported desktops, laptops, and peripherals. This includes the following activities: Correcting hardware problems with supported desktops, laptops and peripherals by coordinating support with OEM vendors. Managing returns on warranted parts and systems Packaging and shipping replacement parts to customers Maintaining standard software configurations, including troubleshooting, loading and configuring software images, supported applications and drivers May participate in development of information technology and infrastructure projects Installing, supporting and troubleshooting approved desktop software Performing planned maintenance, moves, adds and changes Provide support services to employees with technical problems and information technology issues involving desktop, laptops, PDA or network services from local personnel or from employees using network remote access (VPN) Provides timely resolution of problems or escalation on behalf of the customers to appropriate technical personnel Exercises judgment with defined procedures and practices to determine appropriate action Creating and maintaining images for standard systems Recommends hardware and software solutions, including new acquisitions and upgrades Demonstrates good judgment in selecting methods and techniques for obtaining solutions Uses skills as a seasoned, experienced professional with a full understanding of industry practices, company policies, and procedures Requires little day-to-day supervision Ability to work on call after hours as required Communicate effectively with multiple customers and co-workers. This includes the following activities: Consulting with the Service Desk on support calls Able to communicate highly technical information to both technical and non-technical personnel Providing Case status updates to management and end-users Providing phone support and diagnostics to remote customers Participating in training programs designed to educate customers about basic and specialized applications Develops, documents, and implements standard operating procedures and customer service guidelines relating to Desktop Managed Services support Desktop Support Engineer Mandatory Skills Strong customer service skills Reliability and a strong sense of responsibility Ability to work independently and take ownership Solid technical and analytical skills required Ability to troubleshoot, support, and repair software and hardware for desktop and laptop computers Knowledge of supported Microsoft Windows operating systems Experience with Active Directory administration Knowledge of installation, configuration, use and troubleshooting techniques of supported versions of Microsoft Office Strong interpersonal skills in dealing with a wide range of customers with varying computer abilities Experience troubleshooting intermediate complex local area network (LAN) and VPN connectivity issues EDUCATION and/or WORK EXPERIENCE: Associate's Degree or equivalent experience required A+ Certification recommended, MCTS, MCITP, MCPD, MCM preferred, ITIL Certification preferred 2-4 years or more of related experience preferred Desktop Support Engineer Start Date ASAP Desktop Support Engineer Assignment Length 6+ months Additional Information All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only.

Summary/Objective Works under general supervision of the IT Field Support Manager. Provides primary support of hardware and software solutions deployed in various retail locations. Expertise to resolve user problems presented from the National Operations Center or any other internal support teams. Provide excellent customer service to market through all channels of support. Essential Functions Answers, evaluates, and prioritizes service requests received (but not limited to) companies ticketing system, telephone, email, and in-person. Assist with identifying problems and providing potential resolutions. Coordinates with end user on behalf of other departments. Analyze the customers needs and follow approved processes and documentation to meet expected service levels. Tracks issues using company approved ticketing system. Maintains historical records and related problem documentation. Work alongside PMO, Asset Management or any other departments to update and maintain hardware and software standards. Brainstorms with team members and SMEs to resolve more complex problems. Escalate issues to Staff Technician that require further technical assistance in resolution. Regularly communicates with team and leadership of potential trends, significant problems and individual market requests. Maintains up to date knowledge of company software, hardware and approved documented procedures. Schedules preventative maintenance on company owned vehicle. Escalate and schedules vendor services as necessary. Installation and troubleshooting of WAN/LAN, Cat 6e cabling. Manage and track inventory stockroom(s) for designated territory according to team standards. Responsible for expense records and reports for company provided procurement card. Competencies Initiative: Spotting opportunities within a circle of influence; anticipating threats and acting on them; self-starting rather than waiting passively until the situation demands action. Oral Communication: Shaping and expressing ideas and information in an effective manner. Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals. Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines. Teamwork: Working as a productive member of a cohesive group toward a common goal and contributing to team development and effective team dynamics. Usage of Technical Expertise: Acquiring and applying technical and functional knowledge in one's own technological area of specialty. Supervisory Responsibility This position has no supervisory responsibilities. Work Environment This job is in a store/retail environment. Physical Demands Must be able to perform repetitious hand/eye movement. Must be able to sit for long periods of time. Must be able to stand for long periods of time. Must be able to lift to 75 lbs. Must be able to drive. Must be comfortable working on a 6-15ft ladder when necessary. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Position Type/Expected Hours of Work This is a full-time position that requires On-call responsibilities. Days and hours of work are typically Monday through Friday, but will also include daytime non Monday through Friday, nights and weekends, rotating or changing shift, or retail schedule/hours. Travel 30-60% Required Education and Experience HS diploma Minimum 3 years verifiable technology support Preferred Education and Experience Two or four year degree Industry certifications a plus Understanding of ITIL Additional Eligibility Qualifications (Knowledge, Skills, Abilities) Ability to deal with stress and changing priorities. Excellent organizational skills with the ability to work calmly under pressure, multi-task, and prioritize. Excellent interpersonal skills with the ability to work both independently and as part of a team. Strong troubleshooting skills Must possess a valid US driver's license with a clean driving history for the past 3 years. AAP/EEO Statement Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. $23-$31 an hour #2024MG

Job Title: Technical Support Specialist I At Diesel Laptops, we are dedicated to revolutionizing the commercial truck and off-highway vehicle repair industry. Since our inception, we have been committed to providing cutting-edge diagnostic tools, repair information, and world-class training to our clients. Our mission is to empower technicians and repair facilities with the knowledge and tools they need to efficiently diagnose and repair vehicles, ultimately reducing downtime and improving profitability. At Diesel Laptops, we pride ourselves on fostering a collaborative and innovative work environment where every team member is valued and has the opportunity to grow. Job Description The IT Tech Support Level 1 Technician is responsible for working with customers affecting quick and permanent solutions when issues or requests are reported by the end user. The ideal candidate should be comfortable working in a fast-paced environment. To ensure success, the IT Tech Support Level 1 Technician should exhibit organizational and strong communication skills with meticulous attention to detail. Location There is a potential opportunity for this role to be remote with the right qualifications. Key Responsibilities Managing incoming calls and customer service inquiries Identifying and assessing customers needs to achieve customer satisfaction Troubleshooting technical issues as identified Creating detailed records regarding reported requests, issues, and solutions Follow communication procedures, guidelines, and policies Go the extra mile to engage customers Adhering to all corporate policies, practices, and controls. Other Duties as Assigned What We Offer: Competitive salary and benefits package. Opportunity to work with a passionate and innovative team. Career growth and development opportunities. Collaborative and dynamic work environment. Preferred Qualifications Equivalent Education Level Required: High school diploma or equivalent. Experience Required: Customer service or technical support is a plus Knowledge Required: Excellent written and verbal communications skills as would be needed to communicate in person, by phone, and through email; adaptability and flexibility to changing environment; and comfortable working in a dynamic, high volume, fast-paced environment. Ability to read, write, evaluate, and apply information. Ability to interact professionally and exhibit appropriate social skills. Ability to maintain confidential information and professional boundaries. Ability to understand and ensure compliance with policies, procedures, and laws. Ability to develop and maintain business relationships. Proficient in MS Office. Physical Requirements: Sitting for long periods of time; standing occasionally; walking; bending; squatting; kneeling; pushing/pulling; reaching; twisting; frequent lifting of less than 10 lbs., occasional lifting of up to 20 lbs.; typing; data entry; grasping; transferring items between hands and/or to another person or receptacle; use of office equipment to include computers. Travel: Available as needed with appropriate notice, but no significant travel is anticipated for this position. Other: Must be eligible to work in the USA. May be subject to criminal background checks.