IT Field Service Technician
Technical support specialist job in Billings, MT
Role:
Hemmersbach is seeking a highly motivated and customer-oriented Field Technician to join our team. As a Field Technician, you will be responsible for providing exceptional technical support to our clients, both consumers, and enterprises, in a timely and efficient manner. The ideal candidate will have experience working with HP servers, data centers, printers, and PCs. This role requires a high level of customer service skills, as you will be the face of Hemmersbach in our clients' locations. You must be comfortable with long-distance driving, as this is a high-demand role that may vary depending on location.
Responsibilities:
Providing excellent customer service by communicating clearly and professionally with clients, ensuring they are satisfied with the support provided. This includes responding promptly to client requests for technical support, either on-site or remotely, depending on the client's needs and the project's scope.
Performing equipment installations, upgrades, and repairs for clients' printers, PCs/Data Centers, servers, and other IT equipment.
Providing technical support for HP servers and data center equipment, including installation, configuration, and troubleshooting of hardware, software, and network issues. This includes diagnosing and resolving server and data center-related issues, ensuring client satisfaction by delivering exceptional customer service.
Collaborating with other members of the team, including dispatch, project managers, engineers, and other technicians, to ensure seamless delivery of support services.
Managing and maintaining inventory of spare parts and equipment, providing accurate and timely updates to clients and management regarding the status of technical issues, while adhering to safety and quality procedures at all times.
Requirements:
Minimum of 2 - 3 years of experience in IT support (printers, HP servers, data centers, and enterprise-level projects).
Willingness to commute long distances between customer sites and must have a valid driver's license.
Experience in technical support or a similar role, with experience in troubleshooting hardware, software, and networking issues.
Excellent time management skill
Ability to lift and carry equipment up to 50+ lbs.
Available to work a rotational 24/7 on-call; scheduled shift.
Benefits:
Buddy program
Dental insurance
Health/ Medical insurance
Internal career development program
International job opportunities
Onboarding program
Sick leave payments
Unlimited employment contract
Be part of Us
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company.
On-Call IT Field Technician - Great Falls, MT - Hiring Now
Technical support specialist job in Choteau, MT
Job DescriptionOn-Call IT Field Technician - PC, Mac, Printer & Scanner Support
???? Job Type: Independent Contractor (1099) ???? Pay: $35/hour (on-site) ???? Schedule: Flexible - You accept jobs based on your availability
⚠️ Important Note
This is an on-call, 1099 independent contractor role with no guaranteed hours.
You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept.
About Geeks on Site
Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more.
About the Role
We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers.
This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700).
You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally.
Key Responsibilities
Diagnose and repair hardware/software issues on Windows and mac OS systems
Resolve boot errors, OS issues, and login problems
Set up or troubleshoot Wi-Fi and wired internet connections
Replace or upgrade hardware (HDD, RAM, cooling fans, etc.)
Configure or connect printers and scanners (Canon, HP, Brother, etc.)
Address common printer error codes (e.g., ink absorber, paper feed, connectivity)
Perform general maintenance on multifunction printers (MFPs)
Reinstall operating systems using bootable USBs or recovery media
Install remote tools or shortcuts as requested
Communicate clearly with customers and provide basic post-service support
Document service visits and escalate complex issues as needed
Requirements
2+ years of field IT support experience, including computer and printer work
Familiarity with Canon, HP, and other common printer brands
Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts)
Experience with both Windows (10/11) and mac OS troubleshooting
Must have personal tools (bootable USB, screwdriver set, etc.)
Reliable vehicle and valid driver's license
Smartphone with camera and data for documentation and communication
Ability to work independently and maintain a professional demeanor
Benefits
Compensation
$35 per hour for on-site time
Flexible scheduling - accept only the jobs that match your route and availability
National brand recognition and continuous job offers
Dispatch and tech support team available to assist remotely
✅ What to Expect After You Apply
???? Intro Call - A recruiter will contact you for a quick chat
???? Onboarding - Complete paperwork and tax forms electronically
???? Background Check - Mandatory before activation
???? Set Your Availability - You enter your availability in our tech portal
???? Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills
Join Our Technician Network
If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.
Computer Support Specialist
Technical support specialist job in Great Falls, MT
D.A. Davidson Companies is an independent, employee-owned company with a rich history spanning more than 80 years. We are dedicated to conducting our business in accordance with the highest standards of integrity and ethics, and delivering outstanding service to our clients and each other. We support a friendly, open and supportive culture, and encourage candid communication and productive engagement that make our companies and each of us better. Just as we work to improve our clients' financial well-being, we also work to strengthen local communities-and giving back is one of our core values. You can learn more about our company culture and impact in our latest annual report.
Summary/Function:Use knowledge and skills obtained through education and job experience to continuously support users from multiple business groups within DA Davidson. The position will adhere to ITIL principals and be responsible for the resolution and/or escalation of various hardware and software issues, both in-person and remotely.
Requirements/Qualifications:• Working knowledge of a Service Desk including ticketing systems, phone system, supporting business applications, workflows and processes• Proficient knowledge of basic computer hardware• Bachelor's degree in field of specialty or equivalent IT Support experience• Proficient computer skills and knowledge of software packages and their applications to include Microsoft Office and Microsoft operating systems• Excellent communication skills, both oral and written; ability to communicate technical directions, both in person and over the phone to people with a wide variety of technical expertise• Excellent customer service skills; ability to work successfully with a variety of personalities and various management levels• Familiar with department policies, processes and procedures• Consistently treat others with respect and maintain professional attitude and behavior• Ability to work a variety of shifts• Ability to safely lift and carry as much as 35 pounds• Experience working in a team-oriented, collaborative environment• Highly self-motivated and self-directed• Organized and detail oriented• Ability to work in a fast-paced, regulatory, and time sensitive environment• Ability to triage and identify when escalation is necessary• Problem solving skills and critical thinking• Maintain or ability to obtain ITIL foundation certification within 1 year of start date
Duties:• Respond, resolve, and escalate incidents or requests, both in person and over the phone, in a timely manner• Attain performance goals set by management for resolving incidents and requests.• Be logged into the support queue defined hours; provide escalation support and satisfactory customer service• Troubleshoot and assist D.A. Davidson Companies' employees with using their computer and computer peripherals, applications and security credentials• Evaluate workload and capacity of computers and computer system to determine feasibility of expanding or enhancing capabilities or performance; recommend improvements to IT management• Assist in the support of business applications to include but not limited to: patching, testing, software licensing tracking, installing, upgrading, receiving application training, attending internal and external meetings, providing end user training, monitoring application performance, working with vendor support and sales, budgeting and creating documentation to end users and IT staff• Assist in the support of computer life-cycle and office technology to include but not limited to: patching, imaging, deploying, transferring user profiles, evaluating, securing, receiving training on computer O/S and hardware, maintain inventory, manage printer support agreements, work with vendor support and sales, provide documentation to end users and IT staff and help resolve incidents with computer related to the O/S, core applications or hardware that has been escalated from the Service Desk• Work with management to improve personal technical proficiency, support and customer service skills; identify and complete technical training and certifications; develop other work or career goals where progress can be tracked and discussed• Learn and adhere to all D. A. Davidson Companies' policies and procedures; attend scheduled meetings or training sessions around existing or new policies and/or procedures; recommend change to IT procedures to improve productivity and/or reduce costs• Adhere to and educate users of our defined cybersecurity best practices, which include credential management, phishing and malicious vigilance, and physical security measures.• Manage time to adhere to SLAs while maintaining service excellence• Use ITSM tools and ticketing systems for tracking and contributing to a shared knowledge base• Utilize ITIL best practices• Use and improve upon existing tools, services, and procedures• Other duties as assigned
What we offer:Competitive salary plus excellent benefits and perks including, but not limited to: • Medical, Dental and Vision• Company 401(k)and ESOP contribution • Generous sick, vacation, and maternity/parental leave• Paid holidays• Professional Development Opportunities• Tuition Reimbursement ($15,000 lifetime cap)• Charitable gift-matching program• Davidson Day of Giving - Our tradition of positively impacting communities in which we live and work.
D.A. Davidson has been in business for 90 years! As an employee-owned company, our success is driven by our high standards of business ethics, integrity and the belief that our Associates are our most important assets. We hope you will consider joining us!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.At D.A. Davidson, we are committed to fostering a diverse environment that supports the development and inclusivity of all employees.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Please answer all questions carefully: incomplete or inaccurate answers may impact your potential employment. By clicking Submit Application, you declare that all statements in this application are truthful to the best of your knowledge. California applicants please see D.A. Davidson's California Resident Privacy Policy.
Auto-ApplyDynamic PC Support
Technical support specialist job in Bozeman, MT
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
Job Description
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Additional Information
All your information will be kept confidential according to EEO guidelines.
Now Hiring IT and Telecom Field Technicians
Technical support specialist job in Great Falls, MT
Job DescriptionBenefits:
Flexible schedule
Opportunity for advancement
Profit sharing
This Is
Not
Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you.
Job Responsibilities
Perform a wide range of technical tasks including but not limited to:
OS installations, hardware diagnostics, and software setup
Structured cabling (including drilling, running, and dressing cables)
Telecom work (punch-downs, demarc extensions, etc.)
Work independently across various environments: retail, medical, restaurant, and corporate
Maintain a high standard of professionalism with clients
Be on call and ready to respond to service requests within your territory
Preferred Skills & Experience
PC and printer troubleshooting experience (a strong plus)
At least 1 year of I.T. or Telecom experience, and one of the following:
A+ Certification
Network+ Certification
OR 5+ years verifiable field experience in I.T./Telecom
Required Equipment & Qualifications
Reliable personal vehicle (Public transportation not accepted)
Valid drivers license
Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers).
Laptop with Ethernet port
Smartphone with mobile hotspot
Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage.
Punctual, courteous, and presentable
Compensation & Perks
Paid hourly while on site
1099 contractor position
Travel pay included (based on time travel; approx. 80-mile radius from home)
App-based tracking for job time and travel
Exposure to new and exciting technologies and clients
Opportunity to expand your skills and industry knowledge
About AMG Tech Support
AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected.
Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.
Tier 3 Technical Support Specialist
Technical support specialist job in Helena, MT
Responsible for unique or complex information systems and/or information technology tasks within more than one discipline, such as application support, database administration, software quality assurance/quality control, software engineering, network telecommunications, and infrastructure operations of administration, analysis, engineering and design.
+ _responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform_ .
+ _Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support_ .
+ _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 3_ .
+ _Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow_ .
+ _Develop Knowledge Based Articles (KBA) and educate Tier 1 & 2 as needed_ .
+ _Be available for on-call 24x7x365 ongoing application support_ .
+ _Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period_ .
+ _help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well_ .
+ _System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3 Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs ServiceNow metrics reporting on ticket acknowledgements, resolution times and aging_ .
**Minimum Qualifications**
+ Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience; Master's Degree preferred.
+ CompTIA A+ or ITIL certification preferred
+ 7-10 years of experience in information technology, systems administration or other IT related field. Specifically _a minimum of Five (5) years of experience in application / infrastructure design, development, testing, or operations_
**Other Job Specific Skills**
+ _Technical problem solving and implementer skills in application coding, infrastructure, or automation_ .
+ _Effective communications (written and spoken)_ .
+ _Coordinates and tracks well across AFS and client technical and functional teams ServiceNow ITSM (desired not required)_ .
+ _ITIL (desired not required)_ .
+ _Data Analysis / Excel T-SQL MSFT SQL Server Azure SQL Databases Database Architecture Extract, Transform and Load (ETL) data_ .
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$105k - $140k
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
Computer Field Technician
Technical support specialist job in Missoula, MT
This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details:
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
IT Technician
Technical support specialist job in Great Falls, MT
Who are we?
Univision Computers provides Managed Information Technology services to clients. We work for an awesome group of customers that rely on us to be their IT Department. Univision was founded in 1989 and is headquartered in a beautiful, new 2-story office building located in Missoula and has remote branches across the amazing states of Montana and Washington.
Teamwork is not just a buzzword at Univision, it is a core value. We have a very collaborative work environment where we all have each other's backs. We also believe in accountability and trust. Taking care of the work assigned to you and doing what you say earns you a lot of flexibility. We have a very relaxed but fast-paced work environment. We have regular company sponsored events and many employees do activities outside of work together. We pride ourselves in placing the right people for the right seat, and hope you are that individual we're seeking for this position.
What is it like as an IT Technician at Univision?
IT technicians are many times the first point of contact with customers reporting problems or requesting service. Customers having great customer service experience is critical, so you must be great with people on the phone and via electronic means.
Technicians start their journey at Univision with a detailed onboarding process.
During this time, you shadow and are shadowed by experienced teammates that show you the ropes. We believe in progressive responsibility based on ability. The more you learn the more you can do. Initially you will be identifying/triaging problems and working on lower-level issues. As your skills increase, you will be given more advanced problems to work on
NOTE: We are currently looking for applicants who can work in an in a hybrid environment servicing our clients in the Great Falls, MT area.
Duties/Responsibilities:
Serve as the first point of contact for customers seeking technical assistance over the phone or email.
Perform remote troubleshooting through diagnostic techniques and pertinent questions.
Determine the best solution based on the issue and details provided by customers.
Walk the customer through the problem-solving process.
Direct unresolved issues to the next level of support personnel.
Provide accurate information on IT products or services.
Record events and problems and their resolution in logs.
Follow-up and update customer status and information.
Pass on any feedback or suggestions from customers to the appropriate internal team.
Identify and suggest possible improvements to procedures.
Effectively work in the Great Falls area.
Qualification/Requirements:
Knowledge of computers and networking.
Ability to build and repair computers.
Proven ability to provide clear and concise customer service to clients verbally and electronically.
Valid Drivers License as may need to drive to client locations.
Understanding of Microsoft Operating Systems, Office 365, and other software skills.
Any IT Experience is desirable including working on friends and family's computers.
Formal IT training is desirable but not required - College, Certifications etc.
Some of the excellent benefits you will receive:
Competitive Base Salary (DOE)
Medical, Dental, Vision Insurance available
Retirement Plan with a Company Match after one year of employment
Flexible Work Hours
Remote-work friendly environment
Dog friendly office environment
Note:
All employees are subject to a Criminal Background Check. Univision also employs a pre-employment screening process that you will be required to complete if offered a position.
We are interested in every qualified candidate who is eligible to work in the United States, however, we are unable to accommodate scholastic or employment visas currently.
Desktop support technician
Technical support specialist job in Great Falls, MT
Desktop support technician
Duration : Contract
JOB DESCRIPTION:
For Desktop support technician:
Minimum of 2 years' technical experience in providing Field Support which includes:
PC hardware repair (Dell/HP)
Windows system support
OS X Support (10% of techs should have this skill)
Software installation/troubleshooting
Performing Tech Refresh
Mobile device support (iOS/iPhone/iPads) - excluding warranty hardware repair
Networking
Asset tracking
Stock room management
Basic support in Video conferencing equipment
General Core Competencies to be considered when hiring:
Customer focused - Customer is #1 Attitude
Personal accountability for results
Detail oriented
Strong analytical and troubleshooting skills
High integrity
A minimum of two confirmed references is preferred.
The following educational/technical certifications are preferred:
Technical degree (i.e. Associates, Bachelors, etc.) or equivalent in years of experience in Field Support
Dell/HP hardware certifications
Technical certifications (e.g. A+, MCDST, MCP, MCSA, etc.).
Candidate has a professional appearance (i.e. grooming, clothing, etc.).
Roles and Responsibilities:
Desk Side Engineer
Accurately test, identify, repair, resolve and document end user technical issues for basic desktop/laptop/workstation support, basic connectivity support (wired and wireless), PDAs, BlackBerrys and basic printer support.
Anthem owned equipment
Apple support - Smart hands and feet, also coordination w Anthem Apple team.
Questions about nonstandard equipment should be brought to HCL management's attention
Troubleshoot and resolve software issues. Ability to install, configure, reconfigure or reinstall software including remote support
Update the tickets in ITSM & work on tickets within the defined service levels
Appropriate notes required
HOLD reason notes required
Missed schedule date notes required
Ticket transfer reason notes required
Identify tickets that should be project and provide info to the Project Management team
Update TAMIT (SNOW) Asset Database for each hardware interaction.
While at an associates desk, check other assets at the desk and update asset database
100% compliance required
Asset salvage runs scheduled by the Stockroom Tech/FST.
Reimaging computers/hard drives in accordance with customer standards
Additional Information
All your information will be kept confidential according to EEO guidelines.
Advanced Electronics / Computer Field Technician (Electronics Technician & FireControlman) - Full Time
Technical support specialist job in Billings, MT
About The Navy's Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navy's advanced missile systems and Aegis radar. These technicians are essential to the ship's Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training - Great Lakes, IL (11 weeks)
FC Strand - Great Lakes, IL (16 weeks)
ET Strand - Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After "A" School, technicians may attend advanced "C" Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Cybersecurity-IT Specialist
Technical support specialist job in Scobey, MT
Salary:
Job Summary: The Cybersecurity Specialist engages in project management work related to the security of the Companys information systems. This role performs professionally as part of the IT team and is primarily responsible for the identification of security risks and vulnerabilities, the protection of corporate information/data networks (through policy, procedural and technological solutions), the detection of cybersecurity incidents, response to those incidents, and recovery from such incidents. The Cybersecurity Specialist will report on company progress with improvements to security practices, make recommendations on high priority risks, and work with employees on how to maintain and improve their security practices.
Essential Job Duties and Responsibilities
Stay up to date and knowledgeable on service provider and cybersecurity trends, plus new and recurring risks by reading, analyzing, and interpreting industry related articles (news releases, tech media resource guides/forums/blogs, and software/programming manuals).
Develop plan and approach to protect and maintain security of Nemont databases, networks, and information systems.
Learn about current attack trends, exploited vulnerabilities, legal actions, and potential risks.
Learn about the latest best practices to patch or remediate potential security risks.
Advise employees of potential risks and coordinate responses to potential problems and/or incidents.
Monitor the patching of known vulnerabilities and prioritize patching of imminent threats or risks.
Make recommendations of new tools or practices as they relate to cybersecurity.
Evaluate each potential Cybersecurity incident to determine if they are real threats or events caused by appropriate everyday use of employees.
Coordinate and document appropriate response to valid incidents.
Consider practices, policies, and procedures that affect the security of company networks and data.
Make recommendations for changes in practice, policy, or procedure to decrease risk of potential cyber threats.
Implement or aid in the implementation of practices, policies, or procedures to decrease risk and remediate vulnerabilities.
Oversee company cybersecurity training program through assignment of monthly training, phishing campaigns, and other corporate training as it relates to cyber security.
Scan, test, and coordinate 3rd party scanning and testing for company cybersecurity weaknesses.
Report on found issues and provide recommendations on practices or technological solutions to remediate them.
Meeting and maintaining compliance with local, state and federal regulations across all areas of this roles oversight is an expectation and key objective.
Uphold and demonstrate your commitment to Nemonts values in everything you do. Be Innovative-Create the environment where we continually improve and adapt, Be KindOur actions make a difference, Be TrustworthyDo the right thing, take responsibility for our actions, and honor our commitments, and Be UnitedPeople are our purpose; unified teams build the strongest networks.
Performs various other IT related functions and duties as assigned.
Additional Job Duties and Responsibilities
Perform other duties and responsibilities as required to fulfill job function or as assigned.
Knowledge, Skills, and Abilities
Information Technology / Cybersecurity Related Knowledge: Comprehensive knowledge of theories, concepts and practices and ability to use in complex, difficult and/or unprecedented situations. The ability to understand physical network topologies and logical network concepts.
Analytical Skills: An advanced capability and skill with observing and assessing a situation and determining how to respond in a prompt and professional manner. Applies highly proficient and specialized skills that allows employee to function in situations that are varied, complex, and/or non-routine. Must be able to see patterns and trends and draw conclusions from observations across various situations. This includes an ability to learn and apply new skills in ever changing and upwardly increasing complex situations, where specific knowledge or skills to be proficient in cybersecurity requires constant learning and the ability to adapt to unknown circumstances.
Project Management Skills: At an advanced level, be proficient with organizing the planning process. Develop and direct detailed project schedules including tasks, accountabilities, and deadlines. Anticipate problems that may impede work. Communicates changes and progress. This role requires the ability to schedule, prioritize, and manage technical and interpersonal items to facilitate continuous improvement in the companys security posture.
Computer / Technical Skills: At an advanced level, be proficient with word processing and data entry tools and develop spreadsheets and presentations efficiently. Programs at an advanced level, along with conducting system analyses and troubleshooting reported concerns.
Administrative / General Office Equipment Operation: Efficiently use common office equipment (computer, digital camera, scanner, fax machine, copier, phone). Identify operational problems with common equipment and determine resolution. Repair and upgrade office and/or basic equipment.
Confidentiality: Maintain company / customer / vendor information and sensitive business matters private when facing a wide range of circumstances. Be knowledgeable of the authorized key contacts for disclosure of and to communicate with regarding restricted information.
Time Management: Requires the ability to use one's work time effectively and productively,
Customer and Personal Service: Working knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards, and evaluation of customer satisfaction.
Decision Making: Decisions have significant, broad implications for the management and operations of a division. This position contributes to decisions on the overall strategy and direction of the entire organization.
Problem Solving: Problems are highly varied, complex, and often non-recurring; require novel and creative approaches to resolution. New concepts and approaches may have to be developed.
Attention to Detail: Successful performance requires being careful about detail and thorough in completing work tasks.
Teamwork and Cooperation: Successful performance in this role requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. Develop and maintain relationships to enhance workflow and work quality. Persuade, gain cooperation and acceptance of ideas or collaborate on significant projects. Handle sensitive issues and facilitate collaboration at the highest level.
Integrity: Successful performance in this role requires being honest and ethical.
Independence of Action: Results are defined; incumbent sets own goals and determines how to accomplish results with few or no guidelines to follow, although past practices may exist; supervisor/manager provides broad guidance and overall direction.
English Language: This role requires proficient working knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Oral Comprehension and Expression: The ability to listen / understand information / ideas presented through spoken words / sentences, paired with the ability to communicate information / ideas in speaking so others will understand.
Written Comprehension and Expression: The ability to read / understand information / ideas presented through written / typed words and sentences, paired with the ability to communicate information / ideas in writing so others understand.
Education/Experience
Any combination equivalent to the following education and experience that would provide the required knowledge, skills and abilities would qualify. A typical way to obtain the knowledge, skills, and abilities would be:
Successful completion of a 4-year / Bachelors Degree in Cybersecurity, or a similarly related field of study.
Or an additional 5+ years successful work experience in Cybersecurity or IT relevant field, as an equivalent to the degree requirement.
A minimum of 3-years of work experience performing work on Cybersecurity and IT related functions.
A valid, state issued, and insurable drivers license.
Physical Demands
Sitting / standing at an office desk for up to 8 hours / day or longer depending on the demands of the job.
Frequent use of technology, computers, devices, keyboards, etc. (Repetitive hand motion and typing like functions).
Performs functions that present physical hazards, such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding / ladders and high places, or exposure to chemicals in work setting.
Hearing, listening, talking, standing, walking, bending, stooping, reaching, kneeling, squatting, balancing, pushing/pulling, and climbing stairs are all expectations of this role, although some of these functions may be more seldom performed than others.
Must follow all company safety policies / procedures and always use appropriate personal protective equipment (PPE).
Must be able to lift 30 pounds at times.
Must be able to access and navigate each department at the organizations facilities.
Working Schedule and Conditions
Monday through Friday, flexible and variable work schedule.
Normal office environment with little exposure to excessive noise, dust, temperature and the like.
Moderate to extended viewing of CRT screen.
Drive to various locations on a regular basis.
Additional Information
This is not intended to be all-inclusive. The successful candidate will also perform other reasonably related business duties as assigned. Nemont reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.
Peer Support Technician - PACT (Kalispell, MT)
Technical support specialist job in Kalispell, MT
Requirements
Talents, skills, and abilities:
A High School Diploma or HSE is required, along with past employment experience.
It is preferable that the individual's lived experience of mental health challenges includes experience with psychosis during his or her youth. However, personal experience with psychosis is not required.
Ideally the Peer Specialist is a young adult; however, a Peer Specialist of any age may be considered for the position, if he or she relates well to young people.
As much as possible, the Peer Specialist should understand the community in which the team is based with an awareness of available community resources.
The Peer Specialist should also be someone who possesses the fundamental skills to meet the job requirements.
The Peer Specialist should demonstrate good interpersonal communications skills and the ability to empathize with, relate to and effectively work with participants of mental health services.
The individual should have two years of active participation in mental health self-help activities, peer support or peer advocacy programs, or participant run organizations or similar experiences or programs.
They must possess the ability/ willingness to disclose their recovery story (where appropriate) for the purposes of empowerment.
The Peer Support Technician must obtain required certification (Peer Support Specialist Case Manager, complete within 6 months of hire date) as follows:
Complete 40 total hours of training.
An assessment completed no longer than 90 days prior to sending in the application.
PST will be assessed by AWARE's LCSW, LCPC, LMFT, LAC, physician, psychologist, or an advanced practice registered nurse until they reach mastery level in certain areas;
Once the 40 hours online training and the assessment (which takes place after the 40 hours) is complete, then the PST submits the noted PST Case Manager Application;
Once application is approved, PST will complete and pass required test;
PST Case Manager must maintain credential.
Benefits:
AWARE proudly offers an excellent benefits package, uniquely designed to support you and your family in staying well, professional growth, and achieving financial security.
AWARE's benefits include:
Annual Raises
Tuition Reimbursement
Health Insurance
Dental/Vision Insurance
401(k) with company match
Life Insurance
Wellness programs
Generous paid time off
DailyPay
We are proud to be an equal opportunity employer.
IT Specialist
Technical support specialist job in Montana
About the role
Responsible for repairing, maintaining, upgrading, and installing computers and related peripheral equipment.
Performs diagnostic testing to determine the source of problems and makes necessary repairs.
Ensures preventive maintenance schedules are followed.
Maintains activity logs and completes data backups. Assists credit union personnel as required.
Efficiently handles installation of new systems and equipment.
Maintains testing equipment and repair tools.
Coordinate technology needs with outsourced vendors for efficiency and cost-effectiveness.
Assists IT Manager or VP of IT in researching, planning, and implementing new technologies to improve member access and staff efficiency.
What you'll do
Gathers information from users detailing equipment problems with servers, computers, and scanning equipment.
Operates equipment to check reported problems or errors.
Assumes responsibility for troubleshooting, analyzing problems, and making repairs on computers and peripheral equipment.
Performs routine preventive and diagnostic procedures and maintenance on computers, systems, and peripheral equipment. Follows manufacturer's recommended schedule of maintenance.
Assumes responsibility for testing and deployment of all applicable OS and software patches for servers and workstations (both Microsoft and third party). Establishes a process for relevant pre-deployment testing and maintains an installation schedule that doesn't impede other network tasks, such as automated server backups.
Analyzes cabling requirements and arranges for or installs cabling and patch cables as needed.
Actively tries to minimize downtime of network or systems to ensure high standard of service to employees and members.
Assumes responsibility for setting up and installing new systems, servers, computers, and equipment and for performing upgrades on existing equipment.
Replaces defective parts or makes repairs as necessary to solve problems, and tests machines after repairs are made to ensure adequate problem resolution.
Assist in assessment, coordination, and installation of building security to include alarms and surveillance systems.
Oversee IT-related training for all credit union staff to include annual security training.
Keeps management informed of department activities and of any significant concerns.
Attends and participates in meetings as required.
Completes reports, records, and other documentation as required.
Ensures Department work areas are clean, secure, and well maintained.
Embodies the Park Side Pillars of Pride, Purpose, Professionalism and Passion.
Performs other job-related duties as assigned.
Qualifications
A high school education or equivalent.
Two or more years of similar or related experience preferred.
Transportation Revenue System Specialist
Technical support specialist job in Great Falls, MT
Works with and leads multi-disciplinary teams to help our customers design, test, implement, and oversee solutions for transportation revenue collection. The position will focus on design, procurement, development, testing, launch, operations, and oversight of road usage charging (RUC) and tolling pilots and programs, as well as emerging solutions such as integrated RUC and tolling systems, integrated in-vehicle and infrastructure-based technologies for revenue collection, and innovative business models for solution delivery. RUC systems include design, testing, training, and operations oversight for odometer data collection, automated vehicle-based data collection, back-office accounting and vehicle registry transaction systems, and customer support operations. Tolling systems include commercial back-office and customer back-end transaction processing for high-volume, interoperable toll collection systems. Examples of specific work tasks include:
-Creating system designs and corresponding documentation for innovative transportation revenue collection systems, including pilot and operational RUC and tolling programs
-Creating system requirements, business rules,s and use cases for transportation revenue systems procurement documentation
-Overseeing vendor design, development, and implementation of revenue collection systems on behalf of client agencies
-Supporting client procurements of system solutions.
-Designing and overseeing testing and evaluation of revenue system solutions
-Crafting and proposing policy and technical solutions to address client and stakeholder objectives and constraints
-Authoring papers and memoranda that frame technical issues, including alternative solutions, trade-offs, and considerations
-Managing tasks and projects, including scope, schedule, budget, and resource identification
-Presenting findings and recommendations to working groups, task forces, legislative committees, other public bodies, and the public
-Mentoring junior and mid-level staff in revenue collection systems
-Supporting business development efforts and proposals in areas related to the above
-Managing RUC and/or tolling projects
**Job Title:**
Transportation Revenue System Specialist
**Group:**
TSO
**Employment Type:**
Regular
**Minimum Qualifications:**
Bachelor's degree. 10 years of related experience. Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands. Equivalent additional directly related experience will be considered in lieu of a degree.
**Preferred Qualifications:**
-Direct experience designing, operating, or otherwise supporting innovative transportation revenue collection systems
-Working understanding of top transportation public policy challenges facing U.S. federal, state, and local governments, including funding, technology, and energy
-Excellent analytical skills, including stakeholder and political awareness, especially as relates to revenue collection systems
-Fluency with financial analysis, including cost analysis of revenue collection systems
-Understanding of transportation technology and innovation trends
**EEO Statement:**
We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law.
**Why CDM Smith?:**
Check out this video and find out why our team loves to work here! (*************************************************
**Join Us! CDM Smith - where amazing career journeys unfold.**
Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it's a priority that the company takes good care of you and your family.
Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world.
**Job Site Location:**
United States - Nationwide
**Agency Disclaimer:**
All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee.
**Amount of Travel Required:**
10%
**Assignment Category:**
Fulltime-Regular
**Visa Sponsorship Available:**
No - We will not support sponsorship, i.e. H-1B or TN Visas for this position
**Background Check and Drug Testing Information:**
CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as "CDM Smith") reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing.
**Pay Range Minimum:**
$104,229
**Pay Range Maximum:**
$182,374
**Additional Compensation:**
All bonuses at CDM Smith are discretionary and may or may not apply to this position.
**Work Location Options:**
Hybrid Work Options may be considered for successful candidate.
**Massachusetts Applicants:**
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Junior Localization Specialist
Technical support specialist job in Belgrade, MT
Does managing localization of different games into more than 30 languages sound like your happy place? Great news as we're seeking a Localization Specialist to join our team and get the best out of the current and newly set up workflows. THE DIFFERENCE YOU'LL MAKE:
We are committed to giving the world more champions, and your role in this path is making sure that the language our champions read is native and immersive!
WHAT YOU'LL DO:
* Manage localization projects by overseeing the delivery and quality of deliverables
* Participate in translation and proofreading as required
* Plan and execute testing of localized content and prioritize bug-fixing
* Focus on quality by participating and providing localization perspective in all game-development phases
* Contribute to efficient and scalable end-to-end localization frameworks for diverse content types across projects
* Identify weaknesses, bottlenecks, and risks in the project schedule and implement solutions
WHO YOU'LL WORK WITH:
* Game and marketing teams, including development, product managers, content authors, engineers, reviewers, release management as well as an external translation agency and a remote team of linguists
WE ARE A MATCH, IF YOU:
* Have a degree in Language Studies or Linguistics
* Have around one year of experience in a fast-paced environment and managing projects
* Have a native-like proficiency in English
BONUS POINTS:
* Previous experience in localization of games or mobile applications
WHY YOU'LL LOVE WORKING HERE:
* The team behind the game: transparency and trust from day one, paired with a strong sense of teamwork- that's the essence of who we are. It's not just what you do - it's how you do it and who you do it with. With 280+ teammates from around the world, we're on a mission to bring the joy of winning to millions.
* We make your life at Nordeus hassle-free: enjoy Nordeus provided breakfast, lunch, snacks, and beverages, a fully-equipped gym, organized sports activities (yoga, Brazilian jiu-jitsu, basketball, football), an ergonomic workstation, top-notch tech equipment (including laptop, mobile phone and bill coverage, and other tech), a kids' playroom, a music corner, board and video games + latest consoles.
* Perks? We've got plenty: premium private medical insurance for you and your family, flexible working hours, take-what-you-need vacation policy, offsites abroad for the whole company, fully-paid maternity and paternity leave, employee stock purchase plan, access to L&D platforms and opportunities and many more.
* Make your mark on games played by millions: with over 300M registered users, Top Eleven is the world's most successful football management game. Golf Rival, with more than 60M registered users, is the #2 mobile golf game, aiming to claim the top spot. With one more game in the works, we are continuing our efforts to create powerful mobile sports gaming experiences built to last.
* Meaningful career experience: work with experienced game makers and mentors who will support you from day one, helping you map a career path that's true to you.
* Impact beyond the screen: It is not just about us. We are part of something bigger than a job. We create a better future for generations to come through the efforts of the Nordeus Foundation.
GOOD TO KNOW:
* This is a hybrid, on-site position based in Belgrade
Peer Support Specialist
Technical support specialist job in Great Falls, MT
Job Description
Job Title: Peer Support Specialist
Part-Time / 20 hours per week / Non-Exempt / Great Falls
Position Overview: The Peer Support Specialist provides community-based peer support services that are designed to promote the recovery, empowerment, and community integration of individuals who have severe and chronic behavioral health challenges. Will facilitate opportunities for individuals receiving service to direct their own recovery and advocacy process, by teaching and supporting individuals. Promoting the knowledge of available service options and choices of natural resources in the community and help facilitate the development of a sense of wellness and self-worth
Job Duties:
Works as part of a multi-disciplinary team to help consumers to develop a personal recovery plan and identify opportunities to provide support as clients work to achieve their recovery goals.
Listens and encourages clients to talk about their lives, struggles and goals
Promotes client self-determination and decision-making.
Offers encouragement, hope and reassurance to clients who are developing the necessary skills for integration into the community.
Models competency in recovery and maintaining ongoing wellness.
Must complete and pass medication training test within initial probation period.
Liaison with other members of the treatment team to develop an effective support system for the consumer.
Monitors and supports consumers through regular visits and reports progress or concerns to the treatment team.
Helps clients set and achieve meaningful goals in the areas of mental health recovery, education, daily living skills, substance use, relationships, productivity, and leisure.
Assumes responsibility for the workload assigned, working independently and cooperatively with the team.
Acts as an advocate for mental health issues in the Many Rivers region.
Maintains records, reports, and statistics necessary for program functioning and evaluation, completes client notes in accordance with Many Rivers policy.
Co-operates and participates in evaluation and research.
Participates in program meetings, employee education and orientation, which will include a close-working relationship with multi-disciplinary team.
Comply with relevant legislation, regulations, and mandatory guidelines.
Must disclose personal recovery journey with clients.
Responds to emergency health hazards as defined by the Medical Director or Supervisor.
Part-Time at 20 hours per week.
Minimum Qualifications:
GED or Highschool diploma required.
1-2 years' experience in dealing with mental illness issues and related mental health services.
Must have a personal recovery experience for mental health and/or substance use.
Must be in recovery for 2 years.
Without incarceration, hospitalization, or inpatient admission exceeding 72 hours in the last 2 years.
Must have some knowledge and experience of severe mental illness and treatment, and its impact on consumer/survivors and their families.
Computer skills are preferred.
Must obtain Certification within 1 month of hired date.
Hourly Wage: $15.00 + DOE
All Positions at Many Rivers Whole Health must pass Background Checks and Motor Vehicle Record Check.
About Us:
Since 1976, we have been dedicated to 13 counties in Montana and seek to serve a variety of both individuals and groups in all settings. We define resilience as the process of adapting well in the face of adversity, trauma, tragedy, threats or significant sources of stress - such as family and relationship problems, serious health problems, or workplace, school place and financial stressors - alongside those of chronic, severe disabling behavioral health conditions. with an integrated team of specialists and a personal approach to wellness. Today, we are focused on becoming Montana's healthcare provider of choice.
We are committed to recruiting qualified employees, continually striving for advancement, and above all, working as a team to meet the health needs of clients living in our 14 counties. Our vision is to be the healthcare provider of choice for clients and employer of choice for employees and providers. We will achieve this vision by committing to a culture of integrity, safety, evidence based exceptional care, compassionate customer service, and great work environment.
Mission: Many Rivers Whole Health partners with people and communities to serve the whole person - body, mind, and spirit - by providing expertise in wellness, mental health, and substance use disorders, addressing prevention and treatment with a recovery-based approach.
Vision: To be a community based, highly respected organization known for excellence in mental health and addiction recovery services; offering compassionate, client-focused, professional support.
Beliefs/Values: Ambassador of Many Rivers, Own it, Individuals Matter, Create Joy, Embrace Change, Show Up. Step In.
About Great Falls:
Great Falls lies about halfway between Yellowstone and Glacier National Parks. With close access to world class fishing and floating, not only on the Missouri River, but also several other lakes and rivers. Great Falls is an active community within 1 hour of two local ski resorts. We encourage a fun, collaborative work environment as well as a good work/home life balance. If you are interested in being a part of a dynamic, impactful team, in a family friendly community, Great Falls and the Center for Mental Health is an excellent choice for you. We would love to hear from you and discuss this opportunity.
EQUAL OPPORTUNITY EMPLOYER:
Many Rivers Whole Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability, or any other basis protected by applicable law.
IT Systems Administrator
Technical support specialist job in Great Falls, MT
To tell the story of North 40 Outfitters is to tell a success story of the people of the Northwest. We do what we love, and love what we do because we're passionate. We're dedicated. We give it all we've got and then we get up in the morning and do it all over again. We're farmers and ranchers. We're barrel racers and river chasers. We're honest. We're helpful. And our families, our friends, and our communities are everything. This is us. This is who we are. It's what we do every day.
Our Values:
Embrace Authenticity
Encourage Transparency
Promote Learning
Build Trust
Earn Respect
Deliver Value
Serve Our Customers
Job Description
North 40 Outfitters in Great Falls, MT is looking to hire a Full-Time IT Systems Administrator to join our team. We believe that each team member plays a vital role in the success of our company. We are looking for authentic and enthusiastic people who love our lifestyle and believe in service before self. As an IT Systems Administrator at North 40, you will be responsible for maintaining and administering North 40's Network, Server and Phone Infrastructure.
This full-time position requires the ability to work all scheduled shifts between the business hours of Mon-Fri 8 am to 5 pm. This shift can vary and include working weekends and certain holidays and will require flexibility in scheduling based on business needs.
Qualifications
Technical research and development to maintain and enable continuing innovation within the infrastructure.
Accountable for ensuring that system hardware, operating systems, software systems and related procedures adhere to organization values and principles.
You will need specialized expertise and skill in maintaining established standards of quality and accuracy
Bachelor's degree in computer related study; or five plus years of related IT experience and/or training
Microsoft Certifications are a plus (MTA, MCSA, MCSE, MCITP)
Azure/AWS Certifications are a plus (Fundamentals, Associate, Professional, Expert, Specialty)
VMware Certifications are a plus (VCA, VCP, VCIX, VXCDX)
Network Certifications are a plus (CCSA, CCNA, CCNP, CompTIA Network+)
ITIL Foundation, Practitioner, Intermediate, Expert and Master are a plus
Microsoft/Azure Active Directory and Group Policies
Microsoft 365/Teams and Sharepoint administration
IIS, DFS, WSUS, DNS, DHCP, FTP, CA SSL, AD Certificate Services
Firewalls and Networking Hardware (Check Point, Meraki, Aruba, Cambium, etc.)
Wifi Hardware (Meraki, Cambium, etc.)
Network routing and switching (Layer 2 and Layer 3 routing protocols)
Proficient with network troubleshooting toolsets (Packet Captures, Network Mapper, NSLOOKUP, DIG, Debug Logging)
Knowledge and experience in scripting, ie PowerShell, Python
Knowledge and experience working in virtual environments (VMWare, Hyper-V, etc.
Knowledge of VOIP (3CX or similar)
Knowledge of computer systems and business practices.
Advanced experience with Windows and Linux Servers
Backup administration, scheduling, and troubleshooting (Veeam)
Understanding of principals and processes for providing quality customer service
Ability to document System Configuration, Policies, Procedures and Standards
Basic working knowledge of retail policies and procedures
Strong verbal and written communication skills; ability to communicate with others in a clear, understandable, and professional manner on the phone, via email and in person
Ability to work on multiple projects and prioritize projects based on importance with or without direction
Ability to work both individually and in a team environment
Physical ability to easily adapt from sitting for long periods of time to standing and the ability to view a computer monitor for extended periods of time; lifting up to 50 lbs. on an occasional basis while using correct lifting, loading and carrying techniques
Some after-hours system maintenance necessary (on-call)
Some travel between local and regional offices required
Additional Information
BENEFITS & COMPENSATION
We offer a competitive wage, a rewarding work environment, and generous benefits and perks such as paid holidays, a 401(k) option, Health Savings Accounts (HSAs), medical, dental, vision, and life insurance, and a phenomenal employee discount on all products North 40 sells.
North 40 Outfitters is proud to be an Equal Opportunity Employer.
IT Support Specialist I
Technical support specialist job in Helena, MT
Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provides hardware/software support at the operating system-level across pre-defined server and network areas. Responsible for Level 1 basic level troubleshooting.
+ Implements routine changes on production systems per direction and guidance from Administrators.
+ Supports the integration of new technologies into existing infrastructure.
+ Resolves Level 1 incidents affecting the operation/availability of production systems, through troubleshooting and implementing known fixes.
+ Deploys standard repeatable build outs.
+ Supports the patching and maintenance of appropriate technologies (e.g. servers/databases/network/ storage/software solutions).
+ Supports routine backup strategies and disaster recovery tests.
+ Reviews system performance indicators and raises issues to more senior level team members.
+ Assists with monitoring vendors' release notes and contributes to the implementation of necessary upgrades and patches as required.
+ Maintains third-party tools.
+ May make proactive suggestions for service improvements.
**Minimum Qualifications**
+ HS Diploma or GED; Bachelor's Degree in Information Technology, Computer Science or a related field preferred or equivalent relevant experience.
+ 1- 2 years of experience in information technology, systems administration or other IT related field.
+ Hours for this position are roughly 11P-8A ET including weekends.
**Other Job Specific Skills**
+ Knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams.
+ Applies standard methodology, techniques, procedures and criteria.
+ Ability to troubleshoot and resolve basic/routine system hardware, software or networking related problems.
+ Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees.
+ Strong customer service skills.
+ Experience with cloud infrastructure, digital workspace, and storage technology a plus.
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$20-$23/hr
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
Computer Field Technician
Technical support specialist job in Bozeman, MT
This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details:
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
Cybersecurity-IT Specialist
Technical support specialist job in Scobey, MT
Job Summary: The Cybersecurity Specialist engages in project management work related to the security of the Company's information systems. This role performs professionally as part of the IT team and is primarily responsible for the identification of security risks and vulnerabilities, the protection of corporate information/data networks (through policy, procedural and technological solutions), the detection of cybersecurity incidents, response to those incidents, and recovery from such incidents. The Cybersecurity Specialist will report on company progress with improvements to security practices, make recommendations on high priority risks, and work with employees on how to maintain and improve their security practices.
Essential Job Duties and Responsibilities
Stay up to date and knowledgeable on service provider and cybersecurity trends, plus new and recurring risks by reading, analyzing, and interpreting industry related articles (news releases, tech media resource guides/forums/blogs, and software/programming manuals).
Develop plan and approach to protect and maintain security of Nemont databases, networks, and information systems.
Learn about current attack trends, exploited vulnerabilities, legal actions, and potential risks.
Learn about the latest “best practices” to patch or remediate potential security risks.
Advise employees of potential risks and coordinate responses to potential problems and/or incidents.
Monitor the patching of known vulnerabilities and prioritize patching of imminent threats or risks.
Make recommendations of new tools or practices as they relate to cybersecurity.
Evaluate each potential Cybersecurity incident to determine if they are real threats or events caused by appropriate everyday use of employees.
Coordinate and document appropriate response to valid incidents.
Consider practices, policies, and procedures that affect the security of company networks and data.
Make recommendations for changes in practice, policy, or procedure to decrease risk of potential cyber threats.
Implement or aid in the implementation of practices, policies, or procedures to decrease risk and remediate vulnerabilities.
Oversee company cybersecurity training program through assignment of monthly training, phishing campaigns, and other corporate training as it relates to cyber security.
Scan, test, and coordinate 3rd party scanning and testing for company cybersecurity weaknesses.
Report on found issues and provide recommendations on practices or technological solutions to remediate them.
Meeting and maintaining compliance with local, state and federal regulations across all areas of this role's oversight is an expectation and key objective.
Uphold and demonstrate your commitment to Nemont's values in everything you do. Be Innovative-Create the environment where we continually improve and adapt, Be Kind-Our actions make a difference, Be Trustworthy-Do the right thing, take responsibility for our actions, and honor our commitments, and Be United-People are our purpose; unified teams build the strongest networks.
Performs various other IT related functions and duties as assigned.
Additional Job Duties and Responsibilities
Perform other duties and responsibilities as required to fulfill job function or as assigned.
Knowledge, Skills, and Abilities
Information Technology / Cybersecurity Related Knowledge: Comprehensive knowledge of theories, concepts and practices and ability to use in complex, difficult and/or unprecedented situations. The ability to understand physical network topologies and logical network concepts.
Analytical Skills: An advanced capability and skill with observing and assessing a situation and determining how to respond in a prompt and professional manner. Applies highly proficient and specialized skills that allows employee to function in situations that are varied, complex, and/or non-routine. Must be able to see patterns and trends and draw conclusions from observations across various situations. This includes an ability to learn and apply new skills in ever changing and upwardly increasing complex situations, where specific knowledge or skills to be proficient in cybersecurity requires constant learning and the ability to adapt to unknown circumstances.
Project Management Skills: At an advanced level, be proficient with organizing the planning process. Develop and direct detailed project schedules including tasks, accountabilities, and deadlines. Anticipate problems that may impede work. Communicates changes and progress. This role requires the ability to schedule, prioritize, and manage technical and interpersonal items to facilitate continuous improvement in the company's security posture.
Computer / Technical Skills: At an advanced level, be proficient with word processing and data entry tools and develop spreadsheets and presentations efficiently. Programs at an advanced level, along with conducting system analyses and troubleshooting reported concerns.
Administrative / General Office Equipment Operation: Efficiently use common office equipment (computer, digital camera, scanner, fax machine, copier, phone). Identify operational problems with common equipment and determine resolution. Repair and upgrade office and/or basic equipment.
Confidentiality: Maintain company / customer / vendor information and sensitive business matters private when facing a wide range of circumstances. Be knowledgeable of the authorized key contacts for disclosure of and to communicate with regarding restricted information.
Time Management: Requires the ability to use one's work time effectively and productively,
Customer and Personal Service: Working knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards, and evaluation of customer satisfaction.
Decision Making: Decisions have significant, broad implications for the management and operations of a division. This position contributes to decisions on the overall strategy and direction of the entire organization.
Problem Solving: Problems are highly varied, complex, and often non-recurring; require novel and creative approaches to resolution. New concepts and approaches may have to be developed.
Attention to Detail: Successful performance requires being careful about detail and thorough in completing work tasks.
Teamwork and Cooperation: Successful performance in this role requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. Develop and maintain relationships to enhance workflow and work quality. Persuade, gain cooperation and acceptance of ideas or collaborate on significant projects. Handle sensitive issues and facilitate collaboration at the highest level.
Integrity: Successful performance in this role requires being honest and ethical.
Independence of Action: Results are defined; incumbent sets own goals and determines how to accomplish results with few or no guidelines to follow, although past practices may exist; supervisor/manager provides broad guidance and overall direction.
English Language: This role requires proficient working knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Oral Comprehension and Expression: The ability to listen / understand information / ideas presented through spoken words / sentences, paired with the ability to communicate information / ideas in speaking so others will understand.
Written Comprehension and Expression: The ability to read / understand information / ideas presented through written / typed words and sentences, paired with the ability to communicate information / ideas in writing so others understand.
Education/Experience
Any combination equivalent to the following education and experience that would provide the required knowledge, skills and abilities would qualify. A typical way to obtain the knowledge, skills, and abilities would be:
Successful completion of a 4-year / Bachelor's Degree in Cybersecurity, or a similarly related field of study.
Or an additional 5+ years' successful work experience in Cybersecurity or IT relevant field, as an equivalent to the degree requirement.
A minimum of 3-years of work experience performing work on Cybersecurity and IT related functions.
A valid, state issued, and insurable drivers' license.
Physical Demands
Sitting / standing at an office desk for up to 8 hours / day or longer depending on the demands of the job.
Frequent use of technology, computers, devices, keyboards, etc. (Repetitive hand motion and typing like functions).
Performs functions that present physical hazards, such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding / ladders and high places, or exposure to chemicals in work setting.
Hearing, listening, talking, standing, walking, bending, stooping, reaching, kneeling, squatting, balancing, pushing/pulling, and climbing stairs are all expectations of this role, although some of these functions may be more seldom performed than others.
Must follow all company safety policies / procedures and always use appropriate personal protective equipment (PPE).
Must be able to lift 30 pounds at times.
Must be able to access and navigate each department at the organization's facilities.
Working Schedule and Conditions
Monday through Friday, flexible and variable work schedule.
Normal office environment with little exposure to excessive noise, dust, temperature and the like.
Moderate to extended viewing of CRT screen.
Drive to various locations on a regular basis.
Additional Information
This is not intended to be all-inclusive. The successful candidate will also perform other reasonably related business duties as assigned. Nemont reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.