Technical support specialist jobs in Marion, IN - 127 jobs

Benefits: U.S.-based employees have access to medical, dental, and vision insurance, a 401(k) plan and company contribution, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others. U.S.-based employees also receive, per calendar year, up to 6 scheduled paid holidays. Additionally, eligible hourly/non-exempt and exempt employees accrue up to 112 hours of PTO based on years of service and may annually take up to 8 hours of paid volunteer time. Additional paid sick leave is also provided if required by state or local law. Summary of Position: The Technical Support Specialist I plays a crucial role in ensuring the operational efficiency and functionality of Denali's solutions in various locations. This role involves providing on-site technical support, troubleshooting hardware and software issues, and maintaining a high level of customer satisfaction. Key responsibilities include diagnosing problems, implementing solutions, and offering training to end-users. The Field Support Technician must possess strong communication skills and technical expertise to deliver effective support in dynamic environments. Essential Functions: * Install, configure, and maintain Denali Solutions at customer locations * Collaborate with clients to understand their unique requirements and provide tailored solutions * Conduct on-site assessments to ensure compatibility and optimal performance of systems * Provide training to client's staff on the operation and maintenance of installed systems * Collaborate with the engineering team to enhance and customize solutions based on client feedback * Maintain accurate documentation of installations, configurations, and troubleshooting procedures * Effectively communicate with clients to address inquiries, provide technical support, and offer guidance on system optimization Competencies: * Ensures Accountability * Tech Savvy * Communicates Effectively * Values Differences * Customer Focus * Resourcefulness * Drives Results * Plans and Prioritizes * Decision Quality * Self-Development Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee in this position frequently communicates with other co-workers/clients who have inquiries about the various projects and other needs. Must be able to exchange accurate information in these situations. The employee must be able to remain in a stationary position 75% of the time. The employee in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operate a computer and office machinery such as a calculator, keyboard, copy machine and printer. Frequently moves boxes with equipment weighing up to 25lbs across the building and/or to other offsite buildings for various project needs. Required Education and Experience: * High School Diploma * 1-3 years of Experience Qualifications: * 1-3 years of combination Hardware/Software/IT experience supporting both proprietary and standard applications * Forklift certification or willingness to obtain * Strong ability to troubleshoot hardware and software problems * Travels to customer locations as necessary to provide service * Strong written and verbal communication skills * Attends regular ongoing education as scheduled by the employer or manufacturer of equipment AAP/EEO Statement: 3MD Inc. is an equal opportunity employer and does not discriminate based on gender, sex, age, race, color, religion, marital status, national origin, disability, sexual orientation, gender identity or expression, veteran status, or any other category that is protected by applicable law. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job DescriptionTechnical Support Specialist ILocation: Fort Wayne, IN Pay: $20.00-$27.00 per hour Direct Hire Opportunity! Job SummaryAre you a tech-savvy problem solver who enjoys working directly with customers? We're seeking a Technical Support Specialist I to support and maintain Denali's technical solutions at customer locations. In this role, you'll be a key contributor to system performance, customer satisfaction, and successful on-site installations while working in dynamic field environments. What You'll Be DoingAs a Technical Support Specialist I, your core responsibilities will include: Installing, configuring, and maintaining Denali hardware and software solutions at customer sites Troubleshooting and diagnosing technical issues to ensure system functionality and optimal performance Collaborating with customers to understand requirements and deliver tailored technical solutions Conducting on-site assessments to confirm system compatibility and performance Providing hands-on training to customer staff on system operation and maintenance Working closely with engineering teams to improve and customize solutions based on client feedback Documenting installations, configurations, and troubleshooting activities accurately Communicating clearly with customers to address inquiries and provide ongoing technical support In addition, you will support warehouse operations between assignments and travel extensively to customer locations as needed.What We're Looking ForQualifications: High School Diploma or equivalent 1-3 years of experience in technical support, IT, hardware, or software environments Experience supporting both proprietary and standard applications Forklift certification or willingness to obtain Ability to travel up to 100% of the time - various US locations and some international. Skills: Strong hardware and software troubleshooting abilities Excellent written and verbal communication skills Customer-focused mindset with strong problem-solving skills Ability to document processes and follow technical procedures Comfortable working independently and as part of a team Work Environment & Physical Requirements Work is performed in professional office, warehouse, and customer-site environments Frequent computer and office equipment use Ability to move equipment and boxes weighing up to 30 lbs Extended periods of standing, sitting, and moving throughout workspaces

Benefits: U.S.-based employees have access to medical, dental, and vision insurance, a 401(k) plan and company contribution, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others. U.S.-based employees also receive, per calendar year, up to 6 scheduled paid holidays. Additionally, eligible hourly/non-exempt and exempt employees accrue up to 112 hours of PTO based on years of service and may annually take up to 8 hours of paid volunteer time. Additional paid sick leave is also provided if required by state or local law. Summary of Position: The Technical Support Specialist I plays a crucial role in ensuring the operational efficiency and functionality of Denali's solutions in various locations. This role involves providing on-site technical support, troubleshooting hardware and software issues, and maintaining a high level of customer satisfaction. Key responsibilities include diagnosing problems, implementing solutions, and offering training to end-users. The Field Support Technician must possess strong communication skills and technical expertise to deliver effective support in dynamic environments. Essential Functions: Install, configure, and maintain Denali Solutions at customer locations Collaborate with clients to understand their unique requirements and provide tailored solutions Conduct on-site assessments to ensure compatibility and optimal performance of systems Provide training to client's staff on the operation and maintenance of installed systems Collaborate with the engineering team to enhance and customize solutions based on client feedback Maintain accurate documentation of installations, configurations, and troubleshooting procedures Effectively communicate with clients to address inquiries, provide technical support, and offer guidance on system optimization Competencies: Ensures Accountability Tech Savvy Communicates Effectively Values Differences Customer Focus Resourcefulness Drives Results Plans and Prioritizes Decision Quality Self-Development Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee in this position frequently communicates with other co-workers/clients who have inquiries about the various projects and other needs. Must be able to exchange accurate information in these situations. The employee must be able to remain in a stationary position 75% of the time. The employee in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operate a computer and office machinery such as a calculator, keyboard, copy machine and printer. Frequently moves boxes with equipment weighing up to 25lbs across the building and/or to other offsite buildings for various project needs. Required Education and Experience: High School Diploma 1-3 years of Experience Qualifications: 1-3 years of combination Hardware/Software/IT experience supporting both proprietary and standard applications Forklift certification or willingness to obtain Strong ability to troubleshoot hardware and software problems Travels to customer locations as necessary to provide service Strong written and verbal communication skills Attends regular ongoing education as scheduled by the employer or manufacturer of equipment AAP/EEO Statement: 3MD Inc. is an equal opportunity employer and does not discriminate based on gender, sex, age, race, color, religion, marital status, national origin, disability, sexual orientation, gender identity or expression, veteran status, or any other category that is protected by applicable law. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $20.00/Hour

Job DescriptionIT Specialist We move freight. You move networks. Together, we make logistics look easy. Bring your IT skills and lets keep the wheels turning If you're a problem-solver who thrives in fast-paced environments and loves helping people stay productive, this is your chance to take ownership of the systems that power a half-billion-dollar logistics operation. Youll support our teams across the country, ensuring they have the tools, uptime, and technical reliability they need to deliver for our customers. At Circle Logistics, were one of the fastest-growing 3PLs in the nation, built on No-Fail Service, Personalized Communication, and Innovative Solutions. Every truck we dispatch, every customer we support, and every win we celebrate relies on strong IT performance behind the scenes. If youre ready to make a direct impact, work with great people, and be part of a company that recognizes and rewards excellence, wed love to meet you. What Youll Do Provide IT support to administrative and operations teams Assist with new hire setups: computers, phones, desk equipment Resolve software, hardware, and access issues Set up new user accounts, profiles, and passwords Install and perform minor repairs on hardware, software, and peripherals Order replacement hardware or new software Manage rollouts of new apps, tools, and updates Test and evaluate new technologies for adoption Monitor daily performance of systems and networks Support VOIP deployment and troubleshooting Assist with server/network stability and uptime Maintain office equipment and coordinate repairs Assist with office builds or relocations (furniture assembly, layouts, mounts) Complete special IT projects as assigned What You Need Experience 13 years in customer service, operations, data entry, call center, IT helpdesk, networking, or logistics Hands-on experience with PC support, VOIP, and networking setup/administration Experience with hand tools and basic power tools (strongly preferred) Skills Strong attention to detail and ability to follow tasks to completion Ability to multitask and prioritize effectively Excellent communication skills Strong teamwork and professional conduct Ability to work flexible hours (nights/weekends/holidays as needed) Education & Certifications Associates or Bachelors degree preferred CompTIA A+ preferred Technical Tools Above-average proficiency with Google Suite (Admin + Apps) Microsoft Office (VLOOKUP, pivot tables, reporting) preferred What We Offer Comprehensive health, dental, and vision coverage Professional growth within a rapidly expanding national logistics company A fast-paced, collaborative, and creative work environment where your ideas matter Ready to take your IT career to the next level? Apply today and join a team that values innovation, problem-solving, and growth. Click Apply Now to start your journey and one of our recruiters will reach out to you shortly! Physical Requirements The physical requirements listed below represent the general expectations for this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to perform tasks that may require close vision, distance vision, peripheral vision, depth perception, and adjusting focus, with or without corrective lenses. Ability to move about the workspace, including periods of walking or other mobility as needed. Ability to remain seated for extended periods (generally up to 8 hours), as required by the role. Ability to reach, bend, stoop, push, and/or pull, and to lift or move items generally up to 35 pounds, and occasionally up to 40 pounds, as part of regular job duties. Work Environment The working conditions described here are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made as needed. Primarily an indoor office environment, with occasional participation in company activities or events that may occur outdoors. Work schedules may vary and could include evenings, weekends, holidays, or extended hours based on business needs. While most duties occur in a climate-controlled environment, occasional exposure to outdoor weather (heat, cold, etc.) may occur during support of company activities. Noise levels in the work environment typically range from moderate to loud.

PURPOSE A Desktop Support Technician (DST) role is the initial point of contact for the SMC end user, the face of the IT department. The DST role is primarily involved with IT incident management. They are responsible for monitoring our support desk phone queue and ticketing system. The DST will resolve issues as they are reported and work proactively to minimize downtime. The Desktop Support Technician will also assist with installing, configuring, and maintaining software, hardware, and peripheral equipment as time permits. ESSENTIAL DUTIES ❑ Provide customer support and troubleshooting of desktop devices, mobile/phone devices, printer devices, audio/visual equipment, and other related IT devices ❑ Ensures that end-user environments are effectively maintained and supported ❑ Provides remote support (users exist in multiple geographic locations throughout North America) ❑ Works with team members to monitor the incoming call queue and the ticketing system ❑ Document all customer contacts ❑ Work efficiently to resolve incidents, identify, and escalate the problem and consistently maintain departmental SLAs within acceptable levels ❑ Assist with the deployment of desktop devices, mobile/phone devices, printer devices, audio/visual equipment, and other related IT devices ❑ All other duties as assigned PHYSICAL DEMANDS / WORK ENVIRONMENT ❑ Collaborative team environment in a shared workspace ❑ General office, computer room, warehouse, and factory areas ❑ Off-hours work and travel as required ❑ Sitting for long periods ❑ Physical demands require the person to regularly stand, walk, and use various warehousing equipment ❑ Minimum lifting requirements of 25 pounds MINIMUM REQUIREMENTS ❑ High school diploma or equivalent. Associate degree or greater preferred ❑ Highly self-motivated and directed with an attention to detail and a strong customer service orientation ❑ Basic understanding of ITSM Principles or ITIL4 Foundations certification is preferred ❑ Previous troubleshooting and issue resolution skills is a plus ❑ A+ and / or MCSA Certification preferred ❑ Excellent interpersonal communication skills For internal use only: IT001

Job Description Job Role & Responsibilities Working alongside a Lead Technician Wiring & Installing Audio/Video & Automation systems for residential and light commercial projects. Primary work will be wiring for new construction and retrofit projects and trim-out installation of AV devices and fixtures. Operating under the training and guidance of Premier's Project Management Staff to install these systems to the approved Premier Group specifications. Skills Must be well organized with strong work ethic and willing to learn Physical ability to work on a construction site, climb up & down ladders, and use hand-tools & power tools Must have basic computer and mobile device skills to read and complete digital work orders, timesheets, and documentation Experience desired but not required with wiring, installing, and configuring Audio/Video, Electrical & Automation Systems including but not limited to: Home Theater Distributed Music Wired & Wireless Networks Installation of Automation Systems (ie. Crestron, Control4) Camera Surveillance Systems Lighting Automation Systems Motorized Shades & Drapery Alarm Systems Able to read blueprints & wire diagrams and follow instructions Must have valid Indiana driver's license Behaviors Positive “can do” “get it done” attitude A person who stays until the end when something really needs completed Able to work with others, work with direction, take constructive criticism Able to handle stressful environments Able to communicate effectively and in a friendly, easy-to-understand manner Professional appearance, clean and neat, with regards to dress code and hygiene Desired Non-Smoker No use of illegal substances Work Conditions Monday - Friday 8am - 5pm Overtime may be required Able to travel out-of-town for extended periods of time Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and other devices and objects Physically able to lift heavy objects, climb ladders, and perform physically demanding tasks Compensation & Benefits This position has a pay range of $16-$24/Hour Company cell phone provided Company computer or iPad provided Health, Dental, Vision and Life Insurance Package available (after 60 days) Paid Time Off (after 60 days) Simple IRA (after 2 years of continuous full-time employment) CEDIA training and certification available Purchase Product for Personal Use at Employee Accommodation Pricing (after 60 days) Company Culture We're proud of the professional, fun and exciting working atmosphere we've created at Premier, and we believe it's one of the best places to work in the home technology industry. Regardless of the role, everyone who works at Premier shares the following values: Responsiveness - we're quick to deal with issues and we don't let them fester Always learning - nobody knows everything, and we strive to learn something new every day Honesty - we don't hide mistakes; we own up to them and we put them right Teamwork - if someone needs help, the team pulls together to make sure they get it Creativity and Initiative - don't wait for someone to tell you something needs doing, if you think it will make things better, speak up and let's do it

SERVICE DESK TECHNICIAN II Purpose Our clients rely on the IT services we provide so they can serve their customers/clients, employ their staff, and add value to their communities. Increasing client confidence through timely, professional, friendly, and knowledgeable remote-support service is paramount to being the IT Leader we strive to be. Additionally, Corsica depends on the efficiency of Service Desk members to keep costs low. The purpose of the Service Desk Technician 2 is to provide client-centered, efficient, and effective level 2 remote support to Corsica clients. As an intermediate-level technician, the Service Desk Technician 2 plays a key role in minimizing client downtime and disruptions to client technical environments by resolving more complex and non-standard technical issues. Responsibilities The responsibilities for this position include: Receive, classify, and triage incidents and simple requests. Troubleshoot and resolve incidents to return service to clients as quickly as possible. Implement low risk, well-understood changes that are requested by end users. Follow standard operating procedures as documented in the Knowledge Management System. Work with the team and escalate as needed with the assistance of management. Stay up to date on the latest technologies through ongoing education. Maintain and update system documentation and event records. Competencies and Qualities Qualified candidates must meet the following job requirements: Able to function effectively in a high-paced environment Able to understand the perspective of the client in all service interactions Makes effective use of time and complete tasks efficiently and on time Able to work with a team, communicate effectively, and have high attention to detail Meets client and corporate expectations for attendance, quality, and performance Must have intermediate experience with each of the following: System hardware, software, and operating systems Active Directory and Group Policy administration Must have basic experience with each of the following: Cloud solutions such as Office 365 and Google Apps Networking concepts such as TCP/IP, DNS, and DHCP Switches, firewalls, and advanced infrastructure Experience with each of the following is a plus but not : Cloud-based data-centers such as Azure and AWS Server applications such as SQL Server and RDS Voice technologies and phone systems Education, Experience, and Certifications Required Must have at least a high school diploma or GED. A minimum of 4 years of professional ITSM experience is . Must have at least 2 certifications from vendors such as Apple, CompTIA, or Microsoft. Preferred Associate degree or better is preferred. MSP experience is preferred. Supervisory Responsibility This position has no direct reports and is not expected to supervise the work of others. This position may be expected to self-manage time and priorities based on incoming tickets, following Corsica policies and procedures. Work Environment In most cases, work will be performed in a climate-controlled office space. Work will require the use of standard office equipment, such as computers, phones, and multi-function printers. The position will be expected to make use of specialized tools and software for troubleshooting and maintaining systems and infrastructure. Travel Less than 1% travel is expected with this position. Physical Demands Candidate should be able to lift 20 pounds or more. The position will require sitting for long periods of time and may occasionally require bending, lifting, and driving. Position Type/Expected Hours of Work This is a full-time position for five, eight-hour days (40 hours total) per week. A one-hour lunch break is provided. Corsica provides 24x7x365 coverage, so shift times may vary depending on need. Expected shift will be communicated in advance. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Purpose Our clients rely on the IT services we provide so they can serve their customers/clients, employ their staff, and add value to their communities. Increasing client confidence through timely, professional, friendly, and knowledgeable remote-support service is paramount to being the IT Leader we strive to be. Additionally, Corsica depends on the efficiency of Service Desk members to keep costs low. The purpose of the Service Desk Technician 2 is to provide client-centered, efficient, and effective level 2 remote support to Corsica clients. As an intermediate-level technician, the Service Desk Technician 2 plays a key role in minimizing client downtime and disruptions to client technical environments by resolving more complex and non-standard technical issues. Responsibilities The responsibilities for this position include: Receive, classify, and triage incidents and simple requests. Troubleshoot and resolve incidents to return service to clients as quickly as possible. Implement low risk, well-understood changes that are requested by end users. Follow standard operating procedures as documented in the Knowledge Management System. Work with the team and escalate as needed with the assistance of management. Stay up to date on the latest technologies through ongoing education. Maintain and update system documentation and event records. Competencies and Qualities Qualified candidates must meet the following job requirements: Able to function effectively in a high-paced environment Able to understand the perspective of the client in all service interactions Makes effective use of time and complete tasks efficiently and on time Able to work with a team, communicate effectively, and have high attention to detail Meets client and corporate expectations for attendance, quality, and performance Must have intermediate experience with each of the following: System hardware, software, and operating systems Active Directory and Group Policy administration Must have basic experience with each of the following: Cloud solutions such as Office 365 and Google Apps Networking concepts such as TCP/IP, DNS, and DHCP Switches, firewalls, and advanced infrastructure Experience with each of the following is a plus but not required: Cloud-based data-centers such as Azure and AWS Server applications such as SQL Server and RDS Voice technologies and phone systems Education, Experience, and Certifications Required Must have at least a high school diploma or GED. A minimum of 4 years of professional ITSM experience is required. Must have at least 2 certifications from vendors such as Apple, CompTIA, or Microsoft. Preferred Associate degree or better is preferred. MSP experience is preferred. Supervisory Responsibility This position has no direct reports and is not expected to supervise the work of others. This position may be expected to self-manage time and priorities based on incoming tickets, following Corsica policies and procedures. Work Environment In most cases, work will be performed in a climate-controlled office space. Work will require the use of standard office equipment, such as computers, phones, and multi-function printers. The position will be expected to make use of specialized tools and software for troubleshooting and maintaining systems and infrastructure. Travel Less than 1% travel is expected with this position. Physical Demands Candidate should be able to lift 20 pounds or more. The position will require sitting for long periods of time and may occasionally require bending, lifting, and driving. Position Type/Expected Hours of Work This is a full-time position for five, eight-hour days (40 hours total) per week. A one-hour lunch break is provided. Corsica provides 24x7x365 coverage, so shift times may vary depending on need. Expected shift will be communicated in advance. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

2026 Summer Internship Reports To: Functional Manager Non-Exempt Term: June 1, 2026 - August 14, 2026 Pay: $19/hr Individual Contributor Explore: Rotational tasks across departments to introduce you to the corporate environment. Develop: Assignments within a specific department to develop your functional skills. Engage: Real-world projects and tasks aligned with your business area's goals and where you have the possibility for employment upon completion of the intern program. Knowledge Requirements Ability to assist and support team members both within and outside of the assigned Resource Center, demonstrating flexibility and teamwork. Capable of asking critical "what if" questions to challenge assumptions and stimulate problem-solving in peer-to-peer interactions. Strong communication skills to collaborate effectively across all Resource Centers, ensuring timely and efficient responses to both team member and member needs. Ability to work collaboratively with others to maintain alignment. Demonstrates a customer-first mentality by delivering exceptional service in a timely manner. Skilled in identifying process efficiencies and opportunities for improvement using technology and workflow changes. Ability to represent 3Rivers professionally while maintaining the highest standards of member service. Understanding of the position's direct impact on organizational measures, including member satisfaction, employee engagement, and compliance with policies, laws, and regulations. Ability to uphold a commitment to service excellence while maintaining adherence to regulatory standards. Flexible and adaptable especially in fast-paced and high-pressure environments. Strong problem-solving skills to seek out better solutions instead of relying on the status quo. Quick to adapt to changes in technology, processes, and organizational models, while maintaining efficiency and effectiveness. Education & Experience Junior or Senior in College Required Work Environment & Physical Effort Required Normal Core Values Commitment - Be all in. Consistency - Be all in EVERY DAY. Innovation - Think (UYH) and ASK WHY. Integrity - Do the RIGHT thing, not the easy or quick thing. Quality - Do an OUTSTANDING job, don't run out of GAS. Trust - Hold trust and be trustworthy. Value - Make members lives better, easier, safer; help them fulfill dreams; help them to do what they don't know how to or think isn't possible even if it's not here (see integrity above); make them wiser; help them build wealth (beyond saving $$)

Job DescriptionTechnical Support Specialist ILocation: Fort Wayne, IN Pay: $20.00-$27.00 per hour Direct Hire Opportunity! Job SummaryAre you a tech-savvy problem solver who enjoys working directly with customers? We're seeking a Technical Support Specialist I to support and maintain Denali's technical solutions at customer locations. In this role, you'll be a key contributor to system performance, customer satisfaction, and successful on-site installations while working in dynamic field environments. What You'll Be DoingAs a Technical Support Specialist I, your core responsibilities will include: Installing, configuring, and maintaining Denali hardware and software solutions at customer sites Troubleshooting and diagnosing technical issues to ensure system functionality and optimal performance Collaborating with customers to understand requirements and deliver tailored technical solutions Conducting on-site assessments to confirm system compatibility and performance Providing hands-on training to customer staff on system operation and maintenance Working closely with engineering teams to improve and customize solutions based on client feedback Documenting installations, configurations, and troubleshooting activities accurately Communicating clearly with customers to address inquiries and provide ongoing technical support In addition, you will support warehouse operations between assignments and travel extensively to customer locations as needed.What We're Looking ForQualifications: High School Diploma or equivalent 1-3 years of experience in technical support, IT, hardware, or software environments Experience supporting both proprietary and standard applications Forklift certification or willingness to obtain Must be able to travel up to 100% of the time - various US locations and some international. Skills: Strong hardware and software troubleshooting abilities Excellent written and verbal communication skills Customer-focused mindset with strong problem-solving skills Ability to document processes and follow technical procedures Comfortable working independently and as part of a team Work Environment & Physical Requirements Work is performed in professional office, warehouse, and customer-site environments Frequent computer and office equipment use Ability to move equipment and boxes weighing up to 30 lbs Extended periods of standing, sitting, and moving throughout workspaces #FW18

Benefits: U.S.-based employees have access to medical, dental, and vision insurance, a 401(k) plan and company contribution, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others. U.S.-based employees also receive, per calendar year, up to 6 scheduled paid holidays. Additionally, eligible hourly/non-exempt and exempt employees accrue up to 112 hours of PTO based on years of service and may annually take up to 8 hours of paid volunteer time. Additional paid sick leave is also provided if required by state or local law. Summary of Position: The Technical Support Specialist I plays a crucial role in ensuring the operational efficiency and functionality of Denali's solutions in various locations. This role involves providing on-site technical support, troubleshooting hardware and software issues, and maintaining a high level of customer satisfaction. Key responsibilities include diagnosing problems, implementing solutions, and offering training to end-users. The Field Support Technician must possess strong communication skills and technical expertise to deliver effective support in dynamic environments. Essential Functions: Install, configure, and maintain Denali Solutions at customer locations Collaborate with clients to understand their unique requirements and provide tailored solutions Conduct on-site assessments to ensure compatibility and optimal performance of systems Provide training to client's staff on the operation and maintenance of installed systems Collaborate with the engineering team to enhance and customize solutions based on client feedback Maintain accurate documentation of installations, configurations, and troubleshooting procedures Effectively communicate with clients to address inquiries, provide technical support, and offer guidance on system optimization Competencies: Ensures Accountability Tech Savvy Communicates Effectively Values Differences Customer Focus Resourcefulness Drives Results Plans and Prioritizes Decision Quality Self-Development Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee in this position frequently communicates with other co-workers/clients who have inquiries about the various projects and other needs. Must be able to exchange accurate information in these situations. The employee must be able to remain in a stationary position 75% of the time. The employee in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operate a computer and office machinery such as a calculator, keyboard, copy machine and printer. Frequently moves boxes with equipment weighing up to 25lbs across the building and/or to other offsite buildings for various project needs. Required Education and Experience: High School Diploma 1-3 years of Experience Qualifications: 1-3 years of combination Hardware/Software/IT experience supporting both proprietary and standard applications Forklift certification or willingness to obtain Strong ability to troubleshoot hardware and software problems Travels to customer locations as necessary to provide service Strong written and verbal communication skills Attends regular ongoing education as scheduled by the employer or manufacturer of equipment AAP/EEO Statement: 3MD Inc. is an equal opportunity employer and does not discriminate based on gender, sex, age, race, color, religion, marital status, national origin, disability, sexual orientation, gender identity or expression, veteran status, or any other category that is protected by applicable law. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.

This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-4 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Responsive recruiter IT Specialist We move freight. You move networks. Together, we make logistics look easy. Bring your IT skills and let's keep the wheels turning If you're a problem-solver who thrives in fast-paced environments and loves helping people stay productive, this is your chance to take ownership of the systems that power a half-billion-dollar logistics operation. You'll support our teams across the country, ensuring they have the tools, uptime, and technical reliability they need to deliver for our customers. At Circle Logistics, we're one of the fastest-growing 3PLs in the nation, built on No-Fail Service, Personalized Communication, and Innovative Solutions. Every truck we dispatch, every customer we support, and every win we celebrate relies on strong IT performance behind the scenes. If you're ready to make a direct impact, work with great people, and be part of a company that recognizes and rewards excellence, we'd love to meet you. What You'll Do Provide IT support to administrative and operations teams Assist with new hire setups: computers, phones, desk equipment Resolve software, hardware, and access issues Set up new user accounts, profiles, and passwords Install and perform minor repairs on hardware, software, and peripherals Order replacement hardware or new software Manage rollouts of new apps, tools, and updates Test and evaluate new technologies for adoption Monitor daily performance of systems and networks Support VOIP deployment and troubleshooting Assist with server/network stability and uptime Maintain office equipment and coordinate repairs Assist with office builds or relocations (furniture assembly, layouts, mounts) Complete special IT projects as assigned What You Need Experience 1-3 years in customer service, operations, data entry, call center, IT helpdesk, networking, or logistics Hands-on experience with PC support, VOIP, and networking setup/administration Experience with hand tools and basic power tools (strongly preferred) Skills Strong attention to detail and ability to follow tasks to completion Ability to multitask and prioritize effectively Excellent communication skills Strong teamwork and professional conduct Ability to work flexible hours (nights/weekends/holidays as needed) Education & Certifications Associate's or Bachelor's degree preferred CompTIA A+ preferred Technical Tools Above-average proficiency with Google Suite (Admin + Apps) Microsoft Office (VLOOKUP, pivot tables, reporting) preferred What We Offer Comprehensive health, dental, and vision coverage Professional growth within a rapidly expanding national logistics company A fast-paced, collaborative, and creative work environment where your ideas matter Ready to take your IT career to the next level? Apply today and join a team that values innovation, problem-solving, and growth. Click Apply Now to start your journey and one of our recruiters will reach out to you shortly! Physical Requirements The physical requirements listed below represent the general expectations for this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to perform tasks that may require close vision, distance vision, peripheral vision, depth perception, and adjusting focus, with or without corrective lenses. Ability to move about the workspace, including periods of walking or other mobility as needed. Ability to remain seated for extended periods (generally up to 8 hours), as required by the role. Ability to reach, bend, stoop, push, and/or pull, and to lift or move items generally up to 35 pounds, and occasionally up to 40 pounds, as part of regular job duties. Work Environment The working conditions described here are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made as needed. Primarily an indoor office environment, with occasional participation in company activities or events that may occur outdoors. Work schedules may vary and could include evenings, weekends, holidays, or extended hours based on business needs. While most duties occur in a climate-controlled environment, occasional exposure to outdoor weather (heat, cold, etc.) may occur during support of company activities. Noise levels in the work environment typically range from moderate to loud. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $20.00/Hour