Dynamic PC Support Techician
Technical support specialist job in Reading, PA
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Computer Field Technician
Technical support specialist job in Reading, PA
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
IT Support Specialist
Technical support specialist job in Reading, PA
Requirements
B.S. Degree in Cybersecurity, Computer Science or related field preferred with 1-2 years of experience in Information Technology; or A.S. Degree with 3-4 years' experience in the Information Technology field.
Demonstrate knowledge of cybersecurity best practices.
Experience administering Office 365.
Experience with automated software management and distribution such as Intune or System Center Configuration manager or similar system.
Demonstrate knowledge of Information Technology best practices.
Any combination of equivalent skills and experience listed above.
Valid PA Driver's License.
PA Motor Vehicle Record Check.
Use of vehicle while working with valid registration and insurance coverage indicating you are an insured driver.
Pre-employment drug screen.
PA Criminal History Clearance.
IT Support Specialist
Technical support specialist job in Reading, PA
Competitive Starting Salary o
f
$22.75 - $24.50 an hour
.
Threshold Rehabilitation Services, Inc., a human service agency supporting people with disabilities, is actively seeking an IT Support Specialist. The IT Support Specialist performs problem resolution and identifies the root causes of service disruptions and incidents. The IT Support Specialist plans, develops, and implements new technology-based solutions to business problems.
Essential Duties and Responsibilities:
Follow cybersecurity best practices.
Perform incident and problem management.
Perform hardware and software inventory management.
Coordinate the purchase of hardware and software.
Maintain system integrity.
Provide training for all users on system on uses of hardware and software.
Monitor system supplies inventory.
Evaluate system needs, making recommendations to management.
Provide for system security and proper backup of software.
Develop reports as required.
Perform data management tasks as required.
Evaluate, troubleshoot and resolve incidents and problems encountered by users.
Comply with Threshold's confidentiality policy specifically regarding access to individuals' personal health information.
Perform other related duties as assigned by the Chief Information Officer.
The hours for this position are Monday to Friday, 8am - 5pm. These are great work hours with paid holidays off starting day one of employment!!
Full-time staff are eligible for benefits including medical, dental and vision, paid vacation and sick days, as well as tuition reimbursement, and a 401(k) Plan.
Threshold provides comprehensive paid training for all employees.
EOE M/F/D/V
Requirements
B.S. Degree in Cybersecurity, Computer Science or related field preferred with 1-2 years of experience in Information Technology; or A.S. Degree with 3-4 years' experience in the Information Technology field.
Demonstrate knowledge of cybersecurity best practices.
Experience administering Office 365.
Experience with automated software management and distribution such as Intune or System Center Configuration manager or similar system.
Demonstrate knowledge of Information Technology best practices.
Any combination of equivalent skills and experience listed above.
Valid PA Driver's License.
PA Motor Vehicle Record Check.
Use of vehicle while working with valid registration and insurance coverage indicating you are an insured driver.
Pre-employment drug screen.
PA Criminal History Clearance.
IT Support Specialist
Technical support specialist job in Parkesburg, PA
This IT Support Specialist is a part time position that will serve as the Technology and AV support for the new affiliate high school in Western Chester County. They will also handle responsibilities related to our computer software and hardware as well as IT service support for faculty, students and staff.
Education & Professional Requirements:
Bachelor's degree preferred
Experience with enterprise software implementations desired
Blackbaud Suite Support Experience required
Skills Required:
Level 1 technical experience supporting hardware, software, and IP network equipment
Strong technical experience supporting audio, video
Strong customer service skills
Strong personal relationship skills and the ability to work closely with a wide range of people
Ability to manage vendors, volunteers, students, and co-workers to ensure successful projects and events
Ability to handle multiple tasks and be detail oriented
Demonstrates a high level of professionalism
The mission of DC is to educate students who will serve God and impact the world through biblical thought and action. Please check the school's website regarding personal faith alignment and apply if you believe we are a best-fit school for you to develop personally, professionally, and spiritually.
Statement of Faith
IT Support Specialist (MSP)
Technical support specialist job in Lancaster, PA
Join Our Team as the Backbone of IT Innovation!
Are you ready to take your IT career to the next level?
Do you love problem-solving, optimizing systems, and keeping clients happy?
ONE 2 ONE Inc., a leading MSP, is looking for you! Be the hero behind the scenes, ensuring our clients' tech runs seamlessly, securely, and with top-notch performance.
What You'll Do
Keep Systems Smooth: Monitor, maintain, and secure client networks, servers, and cloud environments.
Troubleshoot Like a Pro: Diagnose issues and solve problems fast to minimize downtime.
Deliver Amazing Support: Be the go-to expert, helping clients navigate their tech needs with confidence.
Enhance Security: Manage firewalls, VPNs, and backup protocols to keep client data safe.
Requirements
What You Bring
Tech Skills: 2+ years of Systems Administration experience (MSP background a plus!), knowledge of Windows/Linux, Active Directory, and networking.
Certs to Impress: CompTIA Network+, Security+, or similar? Even better!
Customer Service Mindset: You're great with people and always put clients first.
Benefits
Why ONE 2 ONE?
Growth Opportunities: Work on diverse systems and expand your skill set.
A Team That Has Your Back: Collaborative culture where your ideas matter.
Solid Benefits: Health, dental, PTO, 401k, and more.
Ready to make IT happen? Apply today and bring your skills to ONE 2 ONE Inc, where we don't just solve tech problems; we build the future!
*To be considered for this role, please take this short 10-minute survey: ONE 2 ONE Inc.
Auto-ApplyTechnical Support Specialist
Technical support specialist job in Lancaster, PA
Job DescriptionAbout Schedule EngineDo you want to reinvent a trillion-dollar industry? Schedule Engine is a radically better home services platform combining world-class technology and next generation service solutions. We are reshaping the experience for both consumers and businesses in the trillion-dollar home services industry. Being radically better requires new end-to-end solutions for both consumers and technicians.
Schedule Engine has experienced exponential growth because of our commitment to evolve the industry, our determination to be a positive force, and our passion for groundbreaking technology. Joining Schedule Engine now is a once in a lifetime career opportunity for anyone passionate about making a difference and making history in consumer technology.
Note: All Schedule Engine offices are currently closed due to the coronavirus pandemic. As of Jan 2021, we plan to reopen offices in early Q3 and will expect most employees to work onsite at least 3-4 days per week.
About the JobSchedule Engine is looking to hire Technical Support Specialists who pride themselves on providing world-class client experiences.
As a technical support specialist, you love being the front-line contact and #1 support for our clients.
You are able to quarterback supporting our clients from your first interaction through to completion with style and grace. You are the client's friend, mentor, liaison, information provider, and overall right-hand throughout their relationship with Schedule Engine.
While this role will primarily maintain normal office hours, given the on-call nature of support, we expect employees to be flexible and open to address issues outside of normal office hours. Key Responsibilities
Support clients throughout their lifecycle with Schedule Engine.
Manage a rotating roster of concurrent client relationships, each at a different stage of development and subscribed to different product bundles.
Work with production computer servers and workstations.
Document and maintain client records, particularly with regards to support requests.
Understand client use cases and provide expertise on how Schedule Engine can be leveraged to meet and exceed their goals.
Assess the need for software feature enhancements and document as needed; partner with product and development teams as the voice of the customer.
Document development tasks/bugs and share requirements and for the development/product team.
Participate in daily agile standup meetings, sharing status of client implementations as they pertain to development team workload.
About You
Strong verbal and written communication skills.
Exceptional presentation and facilitation skills.
High level of attention to detail and process minded.
Ability to be assertive, proactive and self-motivated.
Creative problem-solving skills.
Experience in a Support / Implementation / Account management role at an enterprise software or SaaS software company; alternatively, experience working for contractor home services, such as HVAC, Electrical or Plumbing trades in managerial or supervisory role.
Expertise with databases, networks, and operating systems.
Fundamental business knowledge that helps you better understand our clients' needs and our business priorities.
Specific Requirements
Technical skills/experience: Microsoft SQL Server, Windows Server operating systems, Networking, VPN, & firewall configuration, Remote connection technologies (RDC, RDP, LogMeIn, etc), Javascript & HTML
Proven customer support, client service, or direct client-facing experience and skill.
Hungry to be part of something new, innovative and industry-changing - understanding the work and focus that requires.
Strong contact handling skills across phone, live chat, and email is essential, including active listening, grammar, spelling, and typing speed.
Familiarity with CRM systems and practices.
Customer-oriented, with an ability to adapt and respond to different personalities.
Excellent communication and presentation skills. Ability to multitask, prioritize and manage time effectively.
Completed 2+ years of college or university (BA preferred).
*Bonus points if you have experience in the home services space.
Why work with us?Working at Schedule Engine means collaborating with experienced, people-first leaders with a clear vision and a track record of success, as well as the close-knit camaraderie of a team of highly talented and motivated coworkers. We offer a collaborative, positive working environment where we encourage employees to balance productivity with the need to recharge the batteries. And of course, you get paid pretty well - we offer competitive compensation packages, including equity, performance-based incentives and competitive benefits for full time employees.
Schedule Engine values diversity in the workplace and is an equal opportunity employer. We are committed to providing an inclusive and accessible work environment. We thank all candidates who apply, but only those selected for an interview will be contacted. If you require accommodation, please let us know. We will work with you to meet your needs.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
IT Support Specialist (MSP)
Technical support specialist job in Lancaster, PA
Job Description
Join Our Team as the Backbone of IT Innovation!
Are you ready to take your IT career to the next level?
Do you love problem-solving, optimizing systems, and keeping clients happy?
ONE 2 ONE Inc., a leading MSP, is looking for you! Be the hero behind the scenes, ensuring our clients' tech runs seamlessly, securely, and with top-notch performance.
What You'll Do
Keep Systems Smooth: Monitor, maintain, and secure client networks, servers, and cloud environments.
Troubleshoot Like a Pro: Diagnose issues and solve problems fast to minimize downtime.
Deliver Amazing Support: Be the go-to expert, helping clients navigate their tech needs with confidence.
Enhance Security: Manage firewalls, VPNs, and backup protocols to keep client data safe.
Requirements
What You Bring
Tech Skills: 2+ years of Systems Administration experience (MSP background a plus!), knowledge of Windows/Linux, Active Directory, and networking.
Certs to Impress: CompTIA Network+, Security+, or similar? Even better!
Customer Service Mindset: You're great with people and always put clients first.
Benefits
Why ONE 2 ONE?
Growth Opportunities: Work on diverse systems and expand your skill set.
A Team That Has Your Back: Collaborative culture where your ideas matter.
Solid Benefits: Health, dental, PTO, 401k, and more.
Ready to make IT happen? Apply today and bring your skills to ONE 2 ONE Inc, where we don't just solve tech problems; we build the future!
*To be considered for this role, please take this short 10-minute survey: ONE 2 ONE Inc.
Application Support Specialist II
Technical support specialist job in Lancaster, PA
Job Description
Application Support Specialist II
Status: Full-Time/Salaried Exempt Reports To: Information Systems Manager, Plant
Our Company
Lancaster Leaf Tobacco Co Inc. is a subsidiary of Universal Corporation, the leading global leaf tobacco supplier. Lancaster Leaf manages Universal's dark air cured tobacco operations in all relevant traditional dark air-cured origins. Operations in Lancaster, PA. consist of a processing facility, storage facility, and main office which also houses Universal's dark air cured regional headquarters. The Company also has a cutting/flavoring line in the Dominican Republic. Lancaster Leaf supplies virtually all of the major cigar manufacturers in the U.S. with filler, binder, and wrapper from the U.S. and other origins. In addition to domestic supply, Lancaster exports filler, binder, and wrapper to international cigar manufacturers. Lancaster Leaf contracts directly with farmers in all dark air cured growing regions of the U.S. which include Pennsylvania, Connecticut, Massachusetts, Virginia, Tennessee and Kentucky.
Summary
As an Application Support Specialist II at Lancaster Leaf Tobacco Company, you will play a key role in maintaining and troubleshooting business-critical applications and related factory hardware, ensuring seamless integration and data quality across systems. You will manage data processing tasks such as ETL, imports, and configuration, while creating, testing, and deploying high-quality deliverables in compliance with ticketing and change management processes. This role requires proactive problem-solving to identify and prevent recurring issues, close collaboration with business users to gather requirements and communicate progress, and support for reporting and business intelligence platforms. Success in this position demands strong technical expertise, solid organizational and communication skills, and the ability to work independently in an agile environment, with occasional international travel.What You'll Be Doing (Essential Duties)
Support and maintain business-critical applications.
Support and maintain the configuration/troubleshooting of factory hardware that connects to business-critical applications.
Support and maintain integration and synchronization routines and services for business-critical applications.
Provide data processing support including ETL, data import and data configuration for business-critical applications.
Analyze production data to ensure data quality, and as necessary identify and enact measures to mitigate data quality issues.
Create, test, document, and deploy high-quality project deliverables.
Understand, follow and enforce proper support ticketing processes and change management processes.
Take proactive approach in identifying trends in support incidents and taking measures to prevent future recurrences.
Work directly with business users to gather requirements, set timelines, and effectively communicate delivery of items as they are completed.
Support and maintain reporting and business intelligence platforms for business-critical applications.
Minimum Requirements
Bachelor's degree in Computer Science or Computer Information Systems or equivalent work experience
4+ years of experience providing application support and working with application development teams to maintain applications.
Professional application support and/or customer service
Mobile and desktop hardware troubleshooting and support
Strong knowledge of industry best practices in data architecture and data management.
Strong organizational and time management skills.
Strong interpersonal and communication skills.
Ability to communicate effectively in the English language, both orally and written.
Ability to work and solve problems independently and within a team environment.
Ability to work in an agile development environment and take proactive approach to completing backlog work.
Ability to travel internationally as needed.
Preferred Requirements
Experience with SQL Server SSIS, SSRS, and/or SSAS considered a plus.
Experience with application support or development is considered a plus.
Experience with file and service-based systems integration considered a plus.
Benefits
We offer a wide range of market-competitive total rewards that include 401(k) match, pension, merit increases, paid holidays, medical, dental, life, vision, short and long-term disability benefits, and tuition assistance to name a few.
EOE M/F/Disabled/Vet Employer
All applicants must be authorized to work in the United
Information Technology Support Specialist, College of Earth and Mineral Sciences
Technical support specialist job in Parkesburg, PA
APPLICATION INSTRUCTIONS: * CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday. * CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.
* If you are NOT a current employee or student, please click "Apply" and complete the application process for external applicants.
Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants.
POSITION SPECIFICS
The College of Earth and Mineral Sciences at Penn State is home to world-class research and teaching in earth sciences, energy, and materials. Our Academic IT group plays a critical role in enabling this mission by providing reliable, cutting-edge technology support to faculty, staff, and students. We are seeking an Information Technology Support Specialist who is passionate about problem-solving and delivering exceptional service in a dynamic academic environment.
KEY RESPONSIBILITIES
* Provide technical support for Windows and mac OS desktops and laptops, peripherals, AV equipment, and other hardware/software.
* Configure computers manually and using automated deployment tools.
* Support common applications including Microsoft Office, Adobe Creative Suite, and others.
* Assist with Android and Apple iOS devices.
* Deliver remote support via telephone, email, and tools such as Remote Desktop or Splashtop.
REQUIRED QUALIFICATIONS
* Strong understanding of Microsoft Windows in an Active Directory environment; Penn State Enterprise Active Directory experience preferred.
* Ability to troubleshoot mac OS systems.
* Working knowledge of TCP/IP and common network protocols.
* Excellent written and oral communication, customer service, and problem-solving skills.
* Ability to work independently and collaboratively in a diverse environment.
* Strong organizational skills and ability to multi-task.
MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS
General Equivalency Diploma (GED) or High School (HS)
2+ years of relevant experience; or an equivalent combination of education and experience accepted
Required Certifications:
None
BACKGROUND CHECKS/CLEARANCES
Employment with the University will require successful completion of background check(s) in accordance with University policies.
Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S.
SALARY & BENEFITS
The salary range for this position, including all possible grades, is $46,400.00 - $67,300.00.
Salary Structure - Information on Penn State's salary structure
Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page.
CAMPUS SECURITY CRIME STATISTICS
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.
EEO IS THE LAW
Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact ************.
The Pennsylvania State University is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university's teaching, research, and service mission.
Federal Contractors Labor Law Poster
PA State Labor Law Poster
Penn State Policies
Copyright Information
Hotlines
Auto-ApplyB-Level Technician
Technical support specialist job in Allentown, PA
Field Technician
Introduction
Welcome to the role of Field Technician at Holland Pump! The Field Technician is the front-line contact to our customers presenting all the benefits and quality equipment that Holland Pump promises to deliver. The Field Technician will maintain a clean driving record while employed at Holland Pump by exercising safe driving habits with care and regard for others and the company vehicle. The position requires mechanical ability and physical stamina while maintaining good sense and safe judgment as well as having the ability to communicate well to our customers upon a service call, delivery or pick-up. The position also requires that the individual is flexible in nature as the daily task assignments can change often. The position requires a daily work schedule that can occasionally lead to long days with overtime necessary to complete the tasks at hand.
Job Responsibilities
• Troubleshoot, diagnose, and repair technical issues with small diesel engines and pumps
• Install, configure, and maintain Holland Pump's equipment
• Answer customer inquiries regarding technical problems or
• Deliver and set up, with customer assistance. This will include properly instructing customer on use.
• Perform maintenance and repairs on equipment and document user requests
• Pick up rentals and note damage to equipment
• Maintain inventory of all parts on service truck
• Test and evaluate systems to ensure optimal performance
Job Requirements
• Ability to diagnose and repair mechanical, electrical equipment
• Knowledge of safety and troubleshooting procedures
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions
• Ability to use hand tools, power tools, and other related equipment
• Ability to lift up to 70 pounds
• Excellent problem-solving and communication skills
• Work well independently and with a team
• Able to complete service calls and repairs efficiently
• CDL (desirable)
• Ability to work on-call hours and travel as needed
• A valid driver's license and clean driving record
Benefits Include:
Holland Pump offers a competitive salary and benefits package to include Medical/Dental Insurance, 401(k) with Match, Paid PTO/Holidays, Life Insurance, Short-Term/ Long-Term Disability Insurance and Uniforms. Our average employee has 10 years of service!
Holland Pump is an Equal Opportunity Employer, Veteran's employer, and Drug Free Workplace
Job Type: Full-time
PI8df9d3b2a340-31181-38986295
IT Game Day Support | Part-Time | Penn State University Athletics
Technical support specialist job in Parkesburg, PA
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Overview
Supportive of all desktop systems, peripheral equipment (printers, IP Phones, Scanners, etc.) and productivity applications (MS Products and client software) to insure reliable, secure operation. Assist in support of all server applications, network maintenance, point of sale system, Oracle, and Micros Systems.
This role will pay an hourly rate of $35.00 to $40.00
Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching
This position will remain open until November 14, 2025.
Responsibilities
Troubleshoot and coordinate installation and changes to Server applications, network devices, desktop applications and client software
Administration and repair of critical systems
Prepare and install system images and profiles, server builds, configuration
Provide connectivity to users in the meeting rooms for special events, as required
Timely completion of projects assigned by manager
Diagnose and correct system problems; including user errors, configuration errors, and bugs
Evaluate and configure new hardware/software systems
Assist end-users with all system related queries
Diagnose and repair hardware; including printers, computers, terminals, and other devices
Qualifications
Information Technology operations experience is preferred.
Knowledge of SAP scheduling and batch processing is preferred.
Oracle, MICROS, POS experience is preferred.
System backup experience is preferred.
Advanced computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.
Excellent communication and computer skills are needed, including knowledge of MS Office products.
Leadership skills are preferred.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Auto-ApplyIT Help Desk Support
Technical support specialist job in Lancaster, PA
JOB TITLE: IT SPECIALIST I - SERVICE DESK
DEPARTMENT: INFORMATION SERVICES
REPORTS TO: LEAD SYSTEM ADMINISTRATOR/SERVICE DESK MANAGER
WAGE: SALARIED, EXEMPT
WORK HOURS: FULL-TIME, VARIABLE
WORK ENVIRONMENT: OFFICE/PRODUCTION FLOOR
ABOUT THE POSITION:
The IT Specialist I - Service Desk provides frontline technical support to end users across Plaskolite's Lancaster, PA location. This role is responsible for delivering exceptional customer service by troubleshooting and resolving hardware, software, and connectivity issues. The IT Specialist ensures users experience minimal downtime through prompt issue resolution and proactive communication. The position requires hands-on work with PCs, printers, and networking equipment, as well as user account management and system configuration. The ideal candidate is detail-oriented, customer-focused, and eager to contribute to a fast-paced, manufacturing-oriented IT environment. Occasional travel to local sites and participation in an after-hours support rotation are required.
JOB FUNCTION/PURPOSE:
Excellent customer service skills via telephone calls, messaging, and emails
Broad aptitude in technical troubleshooting
Hardware troubleshooting skills for PC, Printers, and Peripherals
Understanding of basic computer networking concepts and cabling
Required to travel to other local sites as needed
Support after hours and weekends on a rotational basis
ESSENTIAL TASKS AND RESPONSIBILITIES:
Address help desk technical issues such as hardware failures, password issues, connectivity issues
Escalate help desk tickets that need higher-level support
Closely monitor the help desk activity
Reassign help desk tickets that belong to other members of the team
Responsible for new user setup, including physical placement of equipment
Assist users with typical Microsoft Office Suite questions
Repair of PC's and printers when needed
Other duties as assigned
QUALIFICATIONS:
Associate degree in a technical discipline or equivalent training/work experience
Windows operating system familiarity & MS Office Suite experience
Experience in technical support or help desk roles requiring client support
Experience working with manufacturing-based systems is a plus
Basic understanding of computer networking, cables, and security
Strong communication and documentation skills
Ability to travel to other local sites as needed
Ability to cover weekends and after hours on a rotational basis
AVAILABLE BENEFITS:
Sign-On Bonus
Medical, Dental, and Vision Insurance on Day One
401(k) with Employer Match
Generous Paid Time Off
Paid Holidays
Life Insurance
Employee Discount Program
Employee Assistance Program
Tuition Reimbursement
Voluntary Insurance Offerings (Life, Pet, Cancer, Hospital, Disability and more)
ABOUT PLASKOLITE
Established in 1950, Plaskolite's first successes were in production of hula-hoops, flyswatters, and fluorescent lighting panels. Now, Plaskolite is North America's leading manufacturer of thermoplastic sheet. Our mission is to deliver superior thermoplastic sheet, coatings, and polymers to the world through long-lasting customer relationships and hands-on customer service. Plaskolite is now a member of Pritzker Private Capital, which partners with middle-market companies based in North America with leading positions in the manufactured products, services, and healthcare sectors. Visit ************************ for more info.
PLASKOLITE
is committed to providing equal employment opportunities to qualified individuals with disabilities. If requested, the Company will provide reasonable accommodation to otherwise qualified individuals where appropriate to allow the
individual to perform the essential functions of the job, so long as doing so does not create an undue hardship on the business.
Global IT Security Specialist
Technical support specialist job in Wayne, PA
We are seeking a Global IT Security Specialist who will play a crucial role in maintaining the security of our IT systems at GGH. Your main responsibility will be to ensure that IT Security is continuously upheld throughout our environment.
As an IT Security Specialist, your daily tasks will involve responding to security incidents, which may require collaboration with our Managed Security Service Provider (MSSP) team. You will also be responsible for analyzing and handling phishing emails, as well as working with various IT Security products such as Data Loss Prevention (DLP), CASB, Privileged Access Management (PAM), Security Information and Event Management (SIEM), Vulnerability Management, and the Microsoft 365 cloud environment.
In addition, you will actively participate in analyzing requirements and implementing new security products to enhance our overall security posture. Your role will also involve contributing to the creation and updating of security-related policy documents that will have a global impact.
While this is an individual contributor role, you will work closely with other members of the IT Security team, as well as collaborating with business stakeholders and other IT teams, including Helpdesk, Infrastructure, and Automations.
Your expertise and efforts will play a critical part in safeguarding our organization's IT infrastructure and data, making this a rewarding and impactful position within our company.
Challenges & Opportunities
You'll have the opportunity to work in a global IT Security Team. You will provide technical expertise in various areas of IT Security in GGH environment.
Expectations & Qualifications
Bachelor's or master's degree in computer sciences, information security or Information technology fields (or equivalent professional experience)
3+ years of experience in IT Security
Hands-on and experience in the following areas: SSDLC, Infrastructure Security (Networking, Windows & Linux stack)
Additional experience in after-mentioned areas will be a plus: DLP (Data Leak Prevention), Microsoft Information Protection (AIP), Netskope CASB solution, Endpoint Security (Microsoft), Cloud Security (Microsoft), Vulnerability Management, MS365 Security, Defender ATP.
Understanding basic technical concepts like networking, cloud computing, operating systems, content filtering, remote access, firewalls
Analytical and problem-solving skills
Ability to work as a team player and in cross functional teams, including remote and external resources
Excel at prioritizing work and other demands for self and team including making risk-based decisions recommendations about remediation
Ability to effectively communicate with technical resources
Works with minimal guidance and recognition when guidance needed
Ability to understand and develop enterprise policy and technical standards
Ability and willingness to learn new things about data loss protection management, exploits, hacker techniques, and overall security operations
Strong English verbal and written communication skills
Nice to have
Knowledge of NIST CSF 2.0, ISO 27001 controls
Information Security related certifications
Work Timing & Location
Hybrid work (flexible arrangement)
Flexible working hours
Travel - subject to key projects, usually up to 2 weeks
Office address: 550 Swedesford Rd, Wayne, PA 19087, United States of America
Must Have Educational / Professional Qualifications
B.E / B.Tech / M.Tech / MBA / MCA / Postgraduate
If you are a current CANPACK employee, please apply through your Workday account.
If you are a current CANPACK employee, please apply through your Workday account.
CANPACK Group is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, age, sex, sexual orientation, gender identity, national origin, disability, or any other characteristic protected by law or not related to job requirements, unless such distinction is required by law.
Auto-ApplyAdvanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
Technical support specialist job in Parkesburg, PA
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
IT Support Intern
Technical support specialist job in Lititz, PA
TAIT partners with artists, brands, IP holders and place makers to bring culture-defining, never-before-seen experiences to life. With a legacy of innovation spanning over 45 years, TAIT has grown from pioneering in rock 'n' roll concert staging to setting the global standard for extraordinary live events and experiences through cutting-edge technology, precision engineering, and creative design. TAIT's 20 global offices have developed iconic productions and experiences in over 30 countries, all seven continents, and even outer space for renowned performers, theme parks, exhibits, and venues across the globe, including partnerships with Taylor Swift, Cirque Du Soleil, Royal Opera House, Nike, NASA, Bloomberg, Google, Beyoncé, and The Olympics
Internship Overview
The TAIT Internship program is a fully immersive, experiential program. Interns are placed in a department based on their major and interests, but it is up to them to set goals and define their experience at TAIT. We take pride in pushing the boundaries of what's possible, and we're committed to nurturing emerging talent. We're excited to offer a unique and rewarding internship experience that goes beyond the typical coffee runs and photocopying tasks. We're looking for motivated and passionate individuals to join us on this journey of growth, learning, and achievement!
Are you ready to roll up your sleeves, challenge yourself, and make a real impact? If so, you're the kind of intern we're looking for. At TAIT, we understand that internships are a two-way street. While you'll be gaining valuable experience, you'll also be contributing to our team and projects in meaningful ways. We encourage you to set your goals, develop your skills, and help shape your own experience.
Position Details
Position: IT Support Intern
Job Specifications: The IT Support Intern will work with TAIT's international IT team to provide technical support to internal TAIT staff in Lititz and around the world. This role is hands-on and focused on delivering efficient customer service to the organization while assisting with other IT projects.
+ Location: West Lincoln Facility in Lititz, PA
+ Duration: June 2026 - August 2026
+ Compensation: $18/hr.
+ Schedule: Interns are scheduled to work 40 hours per week on 1st shift dependent on projects and business needs
+ Eligibility: This role is open to U.S. Residents only
+ Intern Responsibilities:
+ **Incidents & Service Requests**
+ Work on assigned incidents and service requests to resolve issues related to hardware, software, access & permissions, etc.
+ Identify areas of improvement based on completed tickets (e.g. process improvement or new documentation)
+ **Documentation**
+ Review and audit existing documentation for accuracy, readability, formatting, usage of screenshots, etc.
+ Provide complete list of reviewed Guru cards with notes on completed (or suggested) changes by Week 8.
+ **Inventory / Asset Management**
+ Work with team to continue organization and audit of ITSM (Freshservice) inventory controls as well as layout and labelling of local storage areas
+ Deliver completed inventory audit of existing deployed hardware in Lititz buildings, ensuring all hardware is appropriately labelled and added to ITSM asset management by Week 10.
+ **Onboarding, Offboarding, and Role-Based Resources**
+ Assist team with handling bi-weekly onboarding and as-needed offboarding requests, ensuring all equipment is returned and software licenses reclaimed
+ Verify ongoing "role-based resource requirements" for different roles/teams to confirm which hardware or software is needed for each job function
+ **IT Project Support**
+ Complete assigned tasks on IT projects (including in support of other IT teams such as Infrastructure, Cybersecurity, Networking, Apps & Reporting).
+ Deliver a summary report of completed work by Week 12 including updates in Asana as necessary.
Qualifications
To qualify for this internship, you must meet the following:
Currently pursuing a degree or equivalent in a related field:
+ IT
+ Computer Engineering
+ Basic understanding of IT concepts and systems (Windows/MacOS, Office365 / Exchange email, basic hardware/software/network troubleshooting)
+ Experience with ITSM / ticketing software (Freshservice a plus)
+ Familiarity with common TAIT applications (Slack, Box, Zoom, Okta, Asana, Salesforce) is a plus.
+ Strong documentation and organizational skills.
+ Ability to work independently and communicate effectively in a global team environment.
Potential Career Paths
This position also provides a path for continued growth as a: IT Service Desk, App Developer
Why Choose TAIT?
+ Housing: We offer a housing stipend our onsite interns in PA, NY, FL, CO, NV, and CA. This benefit applies to interns who live more than 50 miles from the worksite and would need to relocate to the area to complete their internship.
+ Gigs: You may be eligible for full time or part time conversion upon successful completion of your internship program*
+ Real-World Impact: Your work here won't just be busy work. You'll be an integral part of our team, contributing to projects that truly matter. Previous interns worked on actual projects that have been seen by millions of people!
+ Professional Growth: We're committed to helping you grow and learn. You'll gain hands-on experience in your chosen field and develop skills that will serve you well in your future career.
+ Mentorship: You won't be navigating this journey alone. Our team of experts will provide guidance, mentorship, and support to help you excel.
+ Innovation: We live on the cutting edge of innovation, and you'll be part of our team's creative solutions and groundbreaking ideas.
+ Networking: Build your professional network by connecting with industry leaders, fellow interns, and our experienced team.
Are you ready to embark on a journey of growth, learning, and achievement? Join us and be a part of something special at TAIT. Your internship is not just a step in your career; it's a leap forward. Apply today!
TAIT is an equal opportunity employer fully committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected characteristic as outlined by international, national, state, or local laws.
IT Cybersecurity Analyst Intern - Summer 2026
Technical support specialist job in Lititz, PA
Job Description
What to Expect:
Individual and Cross Functional Projects Throughout 2026 Internship
Professional Career Development & Community Outreach Opportunities
Final Project Overview Presentation with Executive Leadership Team
Fenner Precision Polymers has an exciting internship opportunity with the Fenner IT Team in Lititz, PA. The successful candidate will be responsible for continuous improvement of our Cyber Security initiatives. The position reports to the IT Manager, Infrastructure & Tech Delivery.
As part of the IT Infrastructure Team, you will….
Be working closely with our IT Endpoint Configuration & Security Analyst, and be responsible for collaborating with various IT and business stake holders to ensure Cyber Security policies and procedures are:
Updated to be compliant with the current version of CIS controls and Michelin guidelines
Aligned with business needs
Properly imbedded in and adhered to by the business
Automated or managed by workflow where possible
Participate in a cross-functional intern project with other interns across the company
Core Competencies Required
Demonstrated ability to collaborate
Proven skills in writing policies
Working knowledge of Cyber Security best practices
Ability to understand the IT ecosystem and its interactions
Ability to learn new topics and apply what is learned to the subject at hand
Education and/or Relative Experience:
Working towards a Computer Science, MIS or related major
An interest in cybersecurity
Armstrong World Industries - 2026 IT Internship, application via RippleMatch
Technical support specialist job in Lancaster, PA
This role is with Armstrong World Industries. Armstrong World Industries uses RippleMatch to find top talent.
Armstrong World Industries, Inc., has an internship opportunity for a Service Experience Technician to be located at the corporate campus in Lancaster, PA, under the supervision of an experienced IT service manager. Our team of IT professionals are committed to providing world-class leadership and service to our organization as well as develop the future IT leaders of tomorrow. As a Service Experience Technician Intern, you will gain a breadth of knowledge spanning all aspects of IT and business functions as you provide IT support to the organization.
What's in it for you!
Cultivate impactful relationships across the business, expanding your network and influence.
Discover diverse career pathways within Armstrong, unlocking new opportunities for growth.
Push your limits with engaging new customers and dynamic call challenges.
What You'll Be Doing
Provide Concierge-level Service in resolving customer IT issues and requests
Apply diagnostic utilities to aid in analysis and troubleshooting
Identify and learn software and hardware used and supported by the organization
Conduct research into a wide range of computing issues
Perform analysis to identify trends
Prioritize and execute tasks with a sense of urgency
Collaborate with team to deliver IT training and support
Build rapport with customers throughout the organization
Create and maintain system and process documentation
Support IT on Process Improvement efforts
Contribute to IT project work
Demonstrate leadership skills with the ability to work independently
What Will Make You Successful
Concierge level service to customers
Fluent in English
Excellent verbal and written communication
High Energy & Hunger for Knowledge
Excellent Attention to Detail
Ability to multitask in a fast-paced environment.
Good team player with exceptional interpersonal skills
Qualifications
High School Diploma or equivalent
Proficiency with computer software, including Microsoft Windows applications
Ability to work 40-hour work week/ 10 weeks May-Aug
What Makes You Stand Out
Exceptional concierge-level customer service skills.
Excellent interpersonal and people skills.
Call center experience
IT Support Desk experience
Experience within the computer science field
Knowledge of software and different technology
Armstrong is committed to engaging a diverse, purpose-driven workforce. As part of our dedication to diversity, AWI is committed to Equal Employment Opportunity and all qualified applicants receive consideration for employment without regard for race, sex, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at by email at AWI talent acquisition and let us know the nature of your request and your contact information. Requests for accommodation will be evaluated on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
armstrongceilings.com
Sustainability at Armstrong World Industries (AWI)
AWI Press Room
Perks of Armstrong World Industries:
Guidance and leadership from industry leaders
Professional development opportunities and career pathways
Employee Resource Groups
Armstrong Employee Match for Charities of your choosing
Excellent 401K & Health Benefit Options
Adoption Assistance Program
Come and build your future with a growing business, travel to exciting locations, develop into a more valuable finance professional; Apply today!
Auto-ApplyNetwork Infrastructure Support and Maintenance
Technical support specialist job in Lebanon, PA
Management Applications, Inc., a leading provider of Network Management, Design and Implementation is seeking individuals for contract positions for the PA Department of Human Services. Please submit a resume and salary requirements to be considered.
Job Responsibilities and Experience Requirements (not all inclusive):
Server, Network and IVR Support (Support, Maintenance, Disaster Recovery, Backup)
Monitor Network Status and Resolve Issues
Server Management, Upgrade and Expansion
Server Security
Management and Support of Network Software (Upgrades, Patches)
Management and Support for LAN interfaces to local county data processing networks
Management and Support of Voice Gateways (IVR System, Inbound/Outbound Calls)
Management and Support of Cisco Call Managers and IVR Platform
Management and Support of Content Delivery Network
End User and Desktop Support (Help Desk Level 1-3)
Manage User Accounts
Network Implementation, Installation, Relocation (Including Remote Sites)
Desktop/PC/Workstation Support
Email/Exchange Support (4000 mailboxes)
Management of Citrix Connectivity
Print Support and Management
Security/VPN/Firewall
Asset Tracking
Project Management
Knowledge Transfer
Possible Positions:
1. Local Team Lead:
Minimum of (5) years of experience in managing the day-to-day operations and support of a client infrastructure network of similar size and scope as the PACSES Client Infrastructure Network. Minimum of CCENT (Cisco Certified Entry Networking Technician) Certification, or higher). Information Technology Infrastructure Library (ITIL) v3 certification (Foundation level or higher).
2. Server Support Personnel:
Minimum of (5) years of experience installing, configuring and troubleshooting Windows platform server. At least one (1) of the following certifications: MCSE Certification for Windows Server 2008, MCSE Certification for Windows Server 2012.
3. LAN/WAN Support Personnel:
Minimum of five (5) years of hands-on experience in network design, the installation and configuration of fiber and cat 6 wiring, routers, and layer three switches. Minimum of three (3) years of hands-on experience in web based ACNS version 5.1 or higher. Content Engines, Content Delivery Manager and Content Router. Experience utilizing CISCO monitoring tools and products · CCENT (Cisco Certified Entry Networking Technician) Certification, or
Higher. Across the LAN/WAN support team, the following certifications must be
held by any one (1) or combination of staff members of the LAN/WAN Support team:
CCNP (Cisco Certified Network Professional), CCVP (Cisco Certified Voice Professional), CCSP (Cisco Certified Security Professional), or CompTIA Security
(+) Accreditation.
4. Internet, Email and Firewall Support Personnel:
Minimum of five (5) years of experience in implementing router-to-router VPN encryption and Internet security solutions including PIX. Minimum of five (5) years of experience in configuring and tuning web servers for large, diverse groups of users. This minimum experience requirement must be met within a seven (7) year period immediately preceding the RFP release date. Minimum of five (5) years of experience in deploying and administering Microsoft Exchange servers. Experience in implementing “thin client” technology is preferred. CCA (Citrix Certified Administrator) or CCAA (Citrix Certified Advanced Administrator) certification.
5. Help desk and desktop support staff:
Minimum of three (3) years of experience in workstation and desktop configuration, and setup and basic LAN implementations. Must have current experience with MS Windows 7 and develop knowledge of future MS Windows releases (e.g. Windows 10). Hands-on experience in using automated service desk tools (experience in using ServiceNow is preferred).
Job Application Instructions:
To be considered for these positions please submit a resume (2 page max) as well as minimum salary requirements. Please prominently feature the skills described above within the resume you submit. YOU MUST SUBMIT YOUR MINIMUM SALARY REQUIREMENTS. RESUMES WITHOUT MINIMUM SALARY REQUIREMENTS WILL NOT BE CONSIDERED.
Compensation:
Compensation will be commensurate with experience.
IT Technician
Technical support specialist job in Schnecksville, PA
One of our educational clients is looking for a computer technician to join their team. This person is required to be onsite in Schnecksville PA 5 days a week and will be onsite in various schools they support as needed. This person will be setting up and working on maintenance on chrome books and providing support for iPad devices.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: ****************************************************
Skills and Requirements
- 5+ years of experience in a an IT Support Role
- Hands on troubleshooting experience
- Excellent communication