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The differences between administrative support specialists and office support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an administrative support specialist and an office support specialist. Additionally, an administrative support specialist has an average salary of $38,244, which is higher than the $36,549 average annual salary of an office support specialist.
The top three skills for an administrative support specialist include customer service, data entry and patients. The most important skills for an office support specialist are customer service, data entry, and phone calls.
| Administrative Support Specialist | Office Support Specialist | |
| Yearly salary | $38,244 | $36,549 |
| Hourly rate | $18.39 | $17.57 |
| Growth rate | -8% | -5% |
| Number of jobs | 139,654 | 130,301 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 48% | Bachelor's Degree, 45% |
| Average age | 50 | 47 |
| Years of experience | 2 | 2 |
An administrative support specialist is an individual who is involved in the office management, clerical tasks, and back-office duties of an organization. To run the office smoothly, administrative support specialists must manage the purchasing and inventory of office supplies as well as schedule the maintenance of office equipment. They serve as a liaison for executives by screening incoming calls and emails, sorting mails, and setting appointments with employees, customers, and vendors. Administrative support specialists must also be able to draft memos and edit report proposals and other business documents.
An office support specialist is in charge of performing clerical tasks to help offices maintain a smooth workflow. Among their responsibilities include preparing and processing documents, answering calls and correspondence, disseminating and organizing files, monitoring the inventory of office supplies, and processing procurement requests should there be any. They may also assist staff with projects and programs, greet visitors, and coordinate with different company departments. Furthermore, an office support specialist must enforce the company's policies and regulations.
Administrative support specialists and office support specialists have different pay scales, as shown below.
| Administrative Support Specialist | Office Support Specialist | |
| Average salary | $38,244 | $36,549 |
| Salary range | Between $29,000 And $49,000 | Between $29,000 And $45,000 |
| Highest paying City | Washington, DC | Billerica, MA |
| Highest paying state | Connecticut | Massachusetts |
| Best paying company | King County | Anne Arundel County Public Schools |
| Best paying industry | Government | Finance |
There are a few differences between an administrative support specialist and an office support specialist in terms of educational background:
| Administrative Support Specialist | Office Support Specialist | |
| Most common degree | Bachelor's Degree, 48% | Bachelor's Degree, 45% |
| Most common major | Business | Business |
| Most common college | Western Carolina University | Western Carolina University |
Here are the differences between administrative support specialists' and office support specialists' demographics:
| Administrative Support Specialist | Office Support Specialist | |
| Average age | 50 | 47 |
| Gender ratio | Male, 20.5% Female, 79.5% | Male, 17.8% Female, 82.2% |
| Race ratio | Black or African American, 9.4% Unknown, 3.9% Hispanic or Latino, 16.4% Asian, 3.8% White, 65.7% American Indian and Alaska Native, 0.7% | Black or African American, 10.2% Unknown, 4.6% Hispanic or Latino, 18.3% Asian, 6.8% White, 59.0% American Indian and Alaska Native, 1.0% |
| LGBT Percentage | 6% | 6% |