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Customer service associate jobs in Abilene, TX - 183 jobs

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  • Customer Enrollment Associate In Office

    The Briggs Agencies 4.4company rating

    Customer service associate job in Sweetwater, TX

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 14d ago
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  • Seasonal Associate-Mall of Abilene

    Victoria's Secret 4.1company rating

    Customer service associate job in Abilene, TX

    Who are we? Victoria's Secret & Co. (NYSE: VSCO) is a Fortune 500 specialty retailer of modern, fashion-inspired collections including signature bras, panties, lingerie, casual sleepwear, athleisure, and swim, as well as award-winning prestige fragrances and body care. VS&Co comprises two market-leading brands - Victoria's Secret and PINK - that share a common purpose of inspiring and uplifting our customers in every stage of their lives. Our Mission We are committed to empowering our more than 30,000 associates across a global footprint of approximately 1,360 retail stores in approximately 70 countries. We provide our customers with products and experiences that make them feel good inside and out while driving positive change through the power of our products, platform, and advocacy. Position Overview: Seasonal Selling Associate The Sales Associate drives sales and provides exceptional customer service, while engaging our customers and exhibiting an elevated level of product knowledge and expertise. What We Offer * 40% Associate Discount * Free Mental Health (EAP) benefits for you and those who live with you * Free Product * Flexible Schedule * Competitive Pay Key Responsibilities: When assigned to the sales floor: * Drives store sales and growth by personally selling to customers * Proactively engages with customers, reads cues and responds effectively * Provides customers with the perfect bra fit by asking effective questions * Converting returns, offers and other promotions into larger sales When assigned to the cash wrap: * Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently * Reinforces customer buying decisions at checkout and encourages purchase of additional items * Recovers cash wrap selling zone and "go-backs" When assigned to processing and replenishment: * Processes merchandise to be floor ready and maintains back room and under stock to brand standards * Replenishes merchandise to brand standards to ensure product is placed on the sales floor * Assists with other projects as needed including markdowns, re-tickets, and mark out of stock When assigned to floorset activity: * Executes floorset proficiently * Understands and adheres to brand standards * Assists with maintenance of back room and under stock All associate roles at Victoria's Secret are responsible for: * Driving top line store sales results and growing the business * Maintaining focus on bras as the premier product differentiator * Preparing for each shift by knowing sales, promotions, and procedures * Recovering and replenishing merchandise * Understanding and adhering to visual merchandising standards * Assisting in housekeeping and reporting maintenance issues * Building awareness and skills in loss prevention * Supporting store strategy to reduce shrink * Providing a safe working environment * Demonstrating Company values * Building loyalty through the Rewards Program * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks Click here for benefit details related to this position. Minimum Salary: $12.00 Maximum Salary: $14.25 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Exhibits an authentic desire to exceed the customer's expectations * Proven ability to meet or exceed goals preferred * Demonstrates a sense of urgency * Has a healthy, competitive spirit, while maintaining a team focus * Is resilient and bounces back quickly from setbacks * Pursues opportunities to take on more responsibility * Seeks out coaching from leaders and peers to improve productivity; leads own learning * Schedule flexibility that includes evenings, weekends, holidays, and non-business hours We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
    $12-14.3 hourly 30d ago
  • CSA PM1 Technician

    Warren Cat 4.3company rating

    Customer service associate job in Abilene, TX

    TEAM UP WITH US! The CSA PM1 Technician is responsible for keeping customer equipment running and deal with customers in all situations. DO YOU HAVE WHAT IT TAKES? WHAT YOU'LL DO: * Performs field inspections and pulls oil sample on Engine. * Completes inspection on Engine/Generator package and completes Cat Inspect application with pertinent information. * Reports to CSA supervisor, customer and PSSR any problems found or anticipated repairs. WHAT YOU'LL NEED: * Ability to work independently and follow instructions as given. * Knowledge of Caterpillar equipment. * High school diploma or general education degree (GED). * Valid drivers' license and good driving record. Will have to get a CDL. * Computer knowledge a plus. * Excellent customer service. * Effective communication skills to relay varying information to customers and other employees in writing, verbally, or diagram. * Successfully complete Work Steps assessment. WHY WORK WITH US? * We like to take care of business and have fun doing it! * We offer health, dental, vision, life, and more as a comprehensive benefits package. * Don't you want to work with awesome people? IMPORTANT INFORMATION: While performing the duties of this job, the employee is regularly required to stand; walk; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee is occasionally required to sit. The employee must frequently lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The employee is regularly exposed to moving mechanical parts and outside weather conditions. The employee is occasionally exposed to high, precarious places and fumes or airborne particles. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Required travel up to 60%. This position is considered a safety sensitive position. The Job description is subject to change by the employer as the needs of the employer and requirements of the job change. EEO/AA
    $24k-31k yearly est. Auto-Apply 36d ago
  • Retail Associate

    Abilene Tx 4.0company rating

    Customer service associate job in Abilene, TX

    GENERAL PURPOSE\: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours, and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals. ESSENTIAL FUNCTIONS: Understands that safety is the number one priority and practices safe behaviors in everything they do. Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership. Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs. Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying “hello” throughout the Store as well as saying “thank you” with every register transaction. Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed. Represents and supports the Company brand at all times. Maintains a professional appearance, and adheres to the Company dress code at all times. Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards. Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers. Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards. As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise. Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals. Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders. Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner. Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 pounds. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. Associates who work Stockroom shifts\: Ability to regularly push, pull and lift more than 20 pounds. SUPERVISORY RESPONSIBILITIES: None DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
    $27k-29k yearly est. Auto-Apply 60d+ ago
  • Retail Sales Associate

    Francesca's Holdings 4.0company rating

    Customer service associate job in Abilene, TX

    We offer a creative and friendly environment with plenty of opportunity for advancement. Who We Are Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices of everyone seeking self-expression. What You'll Do Our Stylist role creates an engaging francesca's guest experience for every guest, every time they shop in our boutique. In this role, you will exude warmth and positive energy, initiating conversation and connecting with guests in a genuine, fun way. While the primary focus of the Stylist role is guest experience, additional responsibilities include: Processing transactions accurately and efficiently using the boutique point-of-sale system. Embracing product knowledge, current trends, and boutique promotions to inspire the guest. Assisting to maintain a visually inspiring boutique including recovery and replenishment of product. Partnering with the leadership team to execute company direction and complete tasks while prioritizing our guest. Adhering to company policies and procedures. What You'll Get A flexible schedule A team member discount Position Requirements Ability to work flexible hours to meet the needs of the boutique including nights, weekends, and holidays Ability to work with a sense of urgency in fast-paced environment Contribute to a positive and fun professional work environment Physical Requirements Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting and climbing Must be able to work independently Must be able to lift and carry up to 35 lbs We are continually sourcing and attracting top talent. We consistently seek candidates for current and future consideration. If you believe your skills, experience, and passion would be a great fit for francesca's, we encourage you to apply today. francesca's is an equal opportunity employer.
    $23k-28k yearly est. Auto-Apply 5d ago
  • Customer Solutions Facilitator

    C2 Global Professional Services

    Customer service associate job in Abilene, TX

    The Customer Solutions Facilitator is the primary point of contact for customers upon entry into the workforce system. The position is responsible for helping all participants, including those directed to self-service in the resource rooms and for assisting jobseekers with career development activities designed to link them with employment. ESSENTIAL FUNCTIONS: * Facilitates job-readiness classes, workshops, or orientations to help customers maintain or improve job skills. Presents information using a variety of instructional techniques or formats, such as simulations, team exercises, group discussions, videos, or lectures. * Interview's customers to record and assess employment information to determine customer's career development opportunities and needs. * Educates customers on center services including the job seeker tools available (i.e., WorkInTexas (WIT) self-directed job search/match, typing tutorials, resume programs, workshops, etc.). May assist customers with the WIT registration and ensures registrations are properly completed. * Works closely with the Business Solutions Representative and Career Center staff regarding employer communications to discuss ways to improve services and meet labor market needs more effectively. * Data inputs all services according to policies and procedures and in real time (as service is provided to customer) in the appropriate systems (WorkInTexas, TWIST, etc.). Ensures that all information on application is correct and correctly entered in the system. * Identifies community resources and establishes linkages to assist customers with specific needs. * May coordinate the customer's job readiness activities to ensure that it supports their work experience by providing interviewing techniques, application completion process and appropriate dress attire. * Contributes to the Career Center performance goals, including customer service and follow up. * Collaborates with all Career Center staff to ensure customers have a meaningful experience. * Escorts customers to the Customer Satisfaction Survey computers prior to leaving the center, if applicable * Proactively seeks ways to improve workforce services to meet labor market needs. * Performs other duties as assigned and fulfills responsibilities as required. KNOWLEDGE/SKILLS/ABILITIES: * Knowledge of workforce development, economic development, and project management. * Knowledge of word processing, spreadsheet, technology, and computer skills. * Exceptional customer service and interpersonal skills. * Able to work with diverse customers with unique needs and communication styles. * Can effectively handle or resolve stressful or challenging situations with difficult customers. Is sensitive to customer needs and feelings and demonstrates concern for others. * Excellent verbal and written communication skills. * Ability to develop and maintain effective working relationships with management, coworkers, Board staff, and the public. EDUCATION AND EXPERIENCE: * High School Diploma or GED required. * Associates or undergraduate degree preferred. * Valid driver's license and proof of insurance with good driving record. * Bilingual in English and Spanish strongly preferred. PHYSICAL DEMANDS AND WORKING CONDITIONS: Physical requirements include lifting to 10 pounds occasionally. Subject to standing, sitting, bending, and walking to perform job scope. Requires visual acuity, speech, and hearing. Working conditions are primarily in an office environment. Occasional driving and travel may be required. Flexible hours may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. COMPANY OVERVIEW: C2 Global Professional Services (C2 GPS) is leading the charge in innovative workforce and career services, making a real impact in Texas, Florida, and communities across Southern Nevada. Known for our exceptional customer service, we pride ourselves on forging strong relationships within our local communities and empowering job seekers to land meaningful roles and advance their careers. At C2 GPS, our core values of Respect, Communication, Customer Engagement, and Ingenuity are at the heart of everything we do. We strive for excellence that sets us apart from the competition. As we experience rapid growth, our services reach across multiple counties in Texas, Florida, and Southern Nevada, demonstrating our commitment to making a difference. Our guiding principle is clear: to navigate the complex landscape of workforce development, our passionate team members provide unparalleled customer service and actively support the communities where we live and work. Join a team of talented professionals dedicated to transforming lives for the better. Not only will you collaborate with a passionate and committed group, but you'll also gain access to a competitive benefits plan that enhances your work-life balance. Let's make a difference together! * Health Insurance (with low-cost options for employee-only plans) * Wellness Reimbursement * Generous Paid Time Off * Paid Parental Leave * 401(K) with 100% Employer Match of up to 6% of individual contributions * Dental * Vision * Life Insurance * Short and Long Term Disability * Pet Insurance EEO/AA C2 Global Professional Services, LLC reaffirms its commitment to the principles of equal opportunity and diversity. Our policy prohibits employment decisions based on race, color, religion, sex, gender, gender identity, sexual orientation, ancestry, pregnancy, medical condition, age, marital status, national origin, citizenship status, disability, genetic information, veteran status, or any other protected status in accordance with the requirements of all federal, state, and local laws. Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics. Employment decisions can include hiring, firing, compensation, benefits, promotion, training selection, or other statuses or conditions of employment. All employment decisions will be made based on individual skills, knowledge, abilities, job performance, and other appropriate qualifications.
    $32k-51k yearly est. 60d+ ago
  • Customer Service (Ops Support) Specialist - PASSARE

    Directors Investment Group

    Customer service associate job in Abilene, TX

    Does this describe you? Organized Adaptable Disciplined Detail-Oriented If so, let's talk!! We are currently seeking a self-motivated, professional individual to join our PASSARE team as a CUSTOMER SERVICE (OPERATIONS SUPPORT) SPECIALIST. As part of the customer on-boarding process, you will configure the Passare online platform and provide general customer support assistance. You will work with cross-functional teams including sales and customer support to realize customer satisfaction. You will utilize your expertise in customer support to move at the quick pace of a growth company. Passare is a cloud-based (SaaS) application with interconnected modules to help funeral homes improve operational efficiency and enhance communication and collaboration internally and with family members. Passare's mission is to offer a best-in-class experience for funeral professionals and the families they serve. We seek to help people connect with experts and resources that help simplify their lives and give them more control during one of life's most difficult passages, the death of a loved one. Only Passare helps funeral professionals and families connect and communicate from anywhere, at any time, from any device. This is a full-time position located in our Abilene, TX office. Our team, platform, and best practices make us an exciting place to work! To learn more about Passare visit our website at ************************ Requirements High school diploma or equivalent Preferred 2 years experience in customer support or operations Responsibilities: Provide phone and email customer support Answer troubleshooting calls, build platform knowledge and provide technical assistance Create and manage configurations of the Passare SaaS system for customers Load and validate customer system data Create, from customer documents, on-line versions with data tagging (based on Word, PDF templates) Training responsibilities include scheduling and setting up webinars with customers Utilize Knowledge Base to ensure processes are completed accurately Qualifications: Excellent written and verbal communication skills Excellent data entry and typing skills Ability to multi-task, set priorities, and manage time effectively Ability to gather accurate information Effective problem resolution and critical thinking skills Ability to use and manage web-based and database tools Strong organizational skills Commitment to company values About Directors Investment Group Directors Investment Group (DIG) offers an award-winning workplace that is truly one-of-a-kind. DIG has been recognized with numerous workplace awards, including the prestigious FORTUNE magazine “Best Small & Medium Workplaces” List, the “Best Workplaces in Finance & Insurance” List, the “Best Workplaces for Millennials” List, and the “Best Workplaces in Texas” List. The company is also a winner of the top 100 “Best Companies to Work for in Texas,” published by Texas Monthly . Based in Abilene, TX, DIG offers a unique corporate culture and benefits that our employees love! Founded on Christian principles of leadership through service, integrity, honesty, and respect, the company is dedicated to serving the funeral profession and helping funeral homes enhance their service to families in a rapidly changing marketplace. In fact, our mission is "to be known as the best, most-respected provider of service to the funeral industry." So, what makes DIG such a great place to work? We apply these same principles to how we treat our employees: offering excellent compensation, a fun, friendly, and supportive work environment, and more benefits and perks than we can mention; including employer-paid health coverage, 401(k) matching, life insurance, an on-site clinic, a 24-hour fitness center, free fresh fruit and beverages, a corporate university, book studies, and many personal growth opportunities for mind, body, and soul. An Equal Opportunity Employer
    $26k-34k yearly est. Auto-Apply 15d ago
  • Retail Sales Associate - Shops @ Abilene

    The Gap 4.4company rating

    Customer service associate job in Abilene, TX

    About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season. We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family. About the Role As a Brand Associate, you're an integral part of our team and bring our brand to life for our customers. You're responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You're an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you'll deliver a best-in-class customer experience using an omni-channel approach. . What You'll Do * Consistently treat all customers and employees with respect and contribute to a positive work environment. * Promote loyalty by educating customers about our loyalty programs. * Seek out and engage with customers to drive sales and service using suggestive selling. * Enhance customer experience using all omnichannel offerings. * Be accountable to personal goals which contribute to overall store goals and results. * Support sales floor, fitting room, cash wrap, back of house, as required. * Maintain a neat, clean and organized work center. * Handle all customer interactions and potential issueseturns courteously and professionally. * Execute operational processes effectively and efficiently. Who You Are * A good communicator with the ability to effectively interact with customers and your team to meet goals. * A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers. * Passionate about retail and thrive in a fastpaced environment. * A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required. * Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. * Able to utilize retail technology. * Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs. Benefits at Old Navy * Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. * One of the most competitive Paid Time Off plans in the industry.* * Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.* * Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* * Employee stock purchase plan.* * Medical, dental, vision and life insurance.* * See more of the benefits we offer. * For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
    $24k-34k yearly est. 60d+ ago
  • Licensed Insurance Customer Service

    Kim Austin-State Farm Agency

    Customer service associate job in Abilene, TX

    Job Description Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required. We seek a licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based review process to educate customers about insurance options Maintain a strong work ethic with a total commitment to success each and every day As an Agent Team Member, you will receive... Base plus Bonus Paid Time Off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my office Requirements Property & Casualty license (required) Life and Health license (required) Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $29k-42k yearly est. 14d ago
  • Life and Health Customer Service Representative

    Perry Hunter Hall

    Customer service associate job in Abilene, TX

    We are looking for a responsible Licensed Life and Health Customer Service Representative to perform a variety of administrative and clerical tasks. Duties of the Licensed Life and Health Customer Service Representative include providing support to our managers, assisting in daily Life & Health department activities. (See detail in Responsibilities below) The ideal candidate should have an active Texas Department of Insurance Group 1 license with excellent communication and computer skills. If you have previous experience as a Customer Service Representative and familiarity within our industry, we'd like to meet you. Responsibilities Talking with new/existing customers Interfacing with insurance companies on claims and premium payments Plan open enrollment meetings Write and distribute email, correspondence memos, letters, faxes and forms Assist in the preparation of regularly scheduled reports Develop and maintain a filing system Maintain contact lists Skills Active Texas Department of Insurance Life and Health Group 1 License (Preferred) Sales experience in life and health needed Knowledge on the Affordable Care Act Knowledge of office management systems and procedures Working knowledge of office equipment, like printers and fax machines Proficiency in MS Office (MS Excel and MS PowerPoint, in particular) Excellent time management skills and the ability to prioritize work Attention to detail and problem-solving skills Excellent written and verbal communication skills Strong organizational skills with the ability to multi-task Job Type: Full-time Benefits: 401(k) Health insurance Long Term Disability Long Term Care Life insurance Paid time off Competitive Pay based upon experience Professional Development Job Stability in a growing industry Compensation: $40,000.00 - $50,000.00 per year If you're looking for a career that offers flexibility, job stability, strong compensation, and more, then you've come to the right place! Working with an IIAT member agency is a great career choice! IIAT members are Trusted Choice independent insurance agencies. Independent insurance agents don't work for an insurance company; they partner with multiple insurance companies. As such, they offer more options to their customers-more personalized policies, more affordable policies, and more. Independent agents focus on the satisfaction of their customers and community. IIAT serves nearly 1,500 independent agencies and tens of thousands of employees in Texas. The demand for insurance professionals is growing - is this the right career for you?
    $40k-50k yearly Auto-Apply 60d+ ago
  • Immediate Hire || Customer Service Representative for Marketing

    High Energy Solutions 4.0company rating

    Customer service associate job in Abilene, TX

    We are an expanding marketing firm based in Abilene! After seeing a successful first year, we are adding clients to our portfolio and looking for excited team members to help us reach new goals and standards in our direct marketing and in-store customer care divisions! Job Description Our firm is currently accepting applications from individuals with experience working in customer service, customer relations, and sales to work as part of our team. Entry Level Customer Service Representatives will receive training to ensure they have all the skills and knowledge that they require to be successful in this high-energy industry. Customer Service Responsibilities: • Contribute to a positive & energetic environment • Maintain professional standards in marketing, sales & customer service • Direct customer interaction to promote products & services • Participate in daily training sessions & campaign meetings Qualifications Qualifications: • Desire to participate in professional development and take on new responsibilities • Self-motivated and comfortable working both independently and as part of a team • Customer service or customer relationship experience • Ability to perform at a high level in a fast-paced environment. Benefits of the Entry Level Customer Service Position • Competitive compensation • Merit-based advancement • Uncapped bonuses & incentive plan • Fun Atmosphere • Travel Opportunities • Company events APPLY NOW FOR IMMEDIATE CONSIDERATION! Additional Information All your information will be kept confidential according to EEO guidelines.
    $30k-38k yearly est. 21h ago
  • Entry Level Customer Service/Sales

    Global Elite Group 4.3company rating

    Customer service associate job in Abilene, TX

    Ambition over experience Are you ready to redefine your career and enjoy the freedom of working from anywhere? We're on the lookout for individuals hungry for success, seeking a work environment that prioritizes flexible schedules, residual income, and unlimited growth potential. Join us for a unique opportunity where mentorship takes center stage, fostering collaboration instead of competition. Why Choose Us: • Location Freedom: Embrace the freedom to work from anywhere in the world, allowing you to create your ideal work environment. • Residual Income: Shift your mindset from one-time earnings to longterm success with a focus on residual income. Build a sustainable stream of earnings that continues to grow over time. • Unlimited Growth Potential: Break free from limitations and explore endless personal and professional growth possibilities. Your success has no bounds here. • Mentorship-Centric Culture: Experience a supportive culture where mentorship is not just a buzzword but a fundamental aspect of your journey. Grow in the business with guidance, not by competing against others. Your Journey: • Residual Income Development: Learn the art of cultivating residual income streams, ensuring financial stability and growth. • Unlimited Growth: Explore opportunities for unlimited growth as you chart your course in a company that values your ambition. • Mentorship Embrace: Engage with mentors invested in your success, providing guidance and insights to help you flourish in the business. • Flexible Excellence: Harness the power of a flexible schedule to achieve excellence in your work without sacrificing personal freedom. Qualifications: • Ambition Over Experience: No prior experience is necessary - we value ambition, determination, and a hunger for success. • Adaptability: Thrive in a dynamic work environment, embracing change as a catalyst for growth. • Tech-Enthusiast: Comfortable utilizing technology to enhance your productivity and collaboration. If you're ready to embark on a career where your success is not a solitary journey but a shared venture, apply now. Let's build something extraordinary together. Ignite your potential - Apply today!
    $24k-31k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative - State Farm Agent Team Member

    Melanie Hardy-State Farm Agent

    Customer service associate job in Abilene, TX

    Job DescriptionBenefits: 401(k) matching Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. As an Agent Team Member, you will receive... Salary Paid time off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my agency Requirements Excellent communication skills - written, verbal and listening Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Ability to work in a team environment Ability to effectively relate to a customer Property and Casualty license (must be able to obtain) Life and Health license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $26k-34k yearly est. 29d ago
  • CUSTOMER SERVICE / SALES REPRESENTATIVE

    RNR Tire Express and Custom Wheels-Abilene

    Customer service associate job in Abilene, TX

    Job Description Are you a highly motivated, self-starter person with natural enthusiasm, people skills and problem solving skills? is perfect for you. RNR is driven with a family culture and environment. We work with a passion and have tons of fun in the process. As a Sales Representative you'll be responsible for dealing with customers, answering queries, selling goods, handling payments and making sure that our products are attractively displayed. The Sales Representative will also be expected to create sales goals and forecast future sales projections while continually looking for ways to increase sales and improve efficiency and customer service, as well as monitoring competitors and training staff. The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential. Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. Requirements/Responsibilities Customer Service / Sales Representative Requirements / Responsibilities * Making sure that your store meets sales targets / goals * Running promotions * Managing stock levels * Reviewing all Sales Rental Orders for compliance and approval * Analyzing sales figures * Create goals and sales strategies * Contacting all prospects daily from prior interests with RNR * Forecasting future sales * Dealing with customer service opportunities * Maintain competitor sales and promotions knowledge * Training store associates Apart from these specific tasks, we are also looking for this position to quickly advance into an Assistant Manager position. RNR Custom Wheels & Tire Express is experiencing tremendous growth. We offer competitive base pay, commissions, bonuses and a complete benefits package. Other Requirements: Valid State Driver License with a clean driving history We conduct drug screen, & background check Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is important to the success at this opportunity. Special Instructions Please do not send any emails, resumes, or call. We are making it really easy to apply for this position. Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team. ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
    $26k-34k yearly est. 5d ago
  • Customer Service Representative - State Farm Agent Team Member

    Blake Williams-State Farm Agent

    Customer service associate job in Abilene, TX

    Job DescriptionBenefits: Licensing paid by agency 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Blake Williams - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $26k-34k yearly est. 24d ago
  • Customer Service Representative

    Rbglobal

    Customer service associate job in Abilene, TX

    The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities. Previous work experience where you worked in-person with customers. Experience using computers, and able to learn to use new technology and software. Excellent keyboarding skills for data entry. A commitment to providing fantastic customer service. Able to work well and maintain a positive attitude in high-pressure situations. A friendly, outgoing, patient personality. You thrive working as part of team, pitching in wherever you're needed. Responsible for organizing all keys / organizing and filing documents by our internal coding system and then again by Lot number once we go to Lot. Uploading documents to the web each sale. Actively communicate with many different departments and or team's and customers who sign up equipment when needing documents such as LOLC's, Purge Documents etc. Responsible for processing payments from successful bidders Provide customers with information about auxiliary services. Ensure that superior customer service is always delivered to all customers. Actively support the RB Unreserved Commitment to Safety: to send everyone home, every day, the way they came to work, by taking personal responsibility for your safety and safety of your team, co-workers and customers Perform other duties as assigned.
    $26k-34k yearly est. Auto-Apply 6d ago
  • Customer Service Representative

    Security Finance 4.0company rating

    Customer service associate job in Abilene, TX

    Job Responsibilities In this customer service role the majority of customer interaction will be over the phone; a friendly telephone presence and effective communication skills are essential. We are looking for a results-driven individual who thrives in a fast paced environment. Providing exceptional customer service Maintaining office cash with accuracy and security Achieving account gain through proven loan judgment and effective customer solicitation Ensuring compliance with state and federal lending regulations and Company policies Ensuring prompt completion of loan applications Ensuring compliance with company record keeping procedures Benefits At Security Finance we understand that our past accomplishments and future achievements are directly connected to the individual successes of our people. We are proud to offer a competitive compensation and full benefits package. Company paid Health insurance (employee only) Competitive 401(k) with match Life and Dental benefits Paid holidays and vacation Profit Sharing Closed on Sundays Job Requirements Great customer service skills 18 years of age or older Valid driver's license, acceptable driving record and reliable transportation Ability to pass a criminal background check Stable work history Collections experience (direct first party collections/skip tracing) preferred Sales experience, preferred Ability to be working on the phone for the majority of the day Ability to work Monday-Friday until 8 PM and Saturdays. Schedule varies by location.
    $26k-34k yearly est. 60d+ ago
  • Sales Associate with Food Service (Abilene, TX- Store# 4022)

    Southwest Convenience Stores LLC 4.3company rating

    Customer service associate job in Abilene, TX

    The Sales Associate with Food Service is responsible for supporting the smooth operation of the retail store. This role involves stocking inventory, maintaining store cleanliness, providing excellent customer service, and handling financial transactions. KEY RESPONSIBILITIES: Responsible for on-going activities related to the successful operation of a retail store that has a restaurant/food preparation area. Conduct daily activities to ensure efficient store operations. Stock shelves and monitor inventory levels. Maintain a clean and organized store environment. Deliver outstanding customer service and address any customer concerns. Process financial transactions accurately and efficiently. All activities will be performed in support of the strategy and vision of the organization. Nothing in this restricts management's right to assign or reassign duties and responsibilities to this job at any time. All activities must comply with Equal Employment Opportunity laws, HIPAA, ERISA, and other regulations. EDUCATION AND EXPERIENCE One (1) or more years' Experience working in retail environment (Preferred) No Licensure or Certification Required. JOB REQUIREMENTS Active Listening Demonstrating Ongoing Value Ability to take initiative Multitasking and Prioritization Operational Excellence Time Management Food Safety Regulations Food Safety Policies & Procedures Food Employee Reporting Food Preparation Practices and exhibits proper customer service and selling techniques. Full compliance with company uniform policy. Follows all related food safety regulation requirements (preparation, food handling, storage). Follows all related food policies of franchise operation including required certifications. Must be able to lift, stand and remain active for the duration of the shift, with frequent movement around the store to assist customers and maintain store image to company standards. Ability to work a minimum of 40 hours per week. Must have a form of communication to be reached. Understand compliance with clocking in and out on the store's computer system. Knowledge of procedures and operation of the following: cash register, taxable and non-taxable items, SNAP purchases, cash control policy, and safe drop procedures. While this job description aims to provide a comprehensive overview of the role, it may not detail every task or responsibility required. Any salary or hourly range listed reflects OXXO USA's good-faith estimate at the time of posting and applies only to this market. Actual compensation may vary based on factors such as experience and business needs. Additional compensation and benefits may apply. The Company reserves the right to modify compensation and benefits at its discretion, consistent with applicable law.
    $20k-27k yearly est. 5d ago
  • Customer Service (Ops Support) Specialist - PASSARE

    Directors Investment Group

    Customer service associate job in Abilene, TX

    Job Description Does this describe you? Organized Adaptable Disciplined Detail-Oriented If so, let's talk!! We are currently seeking a self-motivated, professional individual to join our PASSARE team as a CUSTOMER SERVICE (OPERATIONS SUPPORT) SPECIALIST. As part of the customer on-boarding process, you will configure the Passare online platform and provide general customer support assistance. You will work with cross-functional teams including sales and customer support to realize customer satisfaction. You will utilize your expertise in customer support to move at the quick pace of a growth company. Passare is a cloud-based (SaaS) application with interconnected modules to help funeral homes improve operational efficiency and enhance communication and collaboration internally and with family members. Passare's mission is to offer a best-in-class experience for funeral professionals and the families they serve. We seek to help people connect with experts and resources that help simplify their lives and give them more control during one of life's most difficult passages, the death of a loved one. Only Passare helps funeral professionals and families connect and communicate from anywhere, at any time, from any device. This is a full-time position located in our Abilene, TX office. Our team, platform, and best practices make us an exciting place to work! To learn more about Passare visit our website at ************************ Requirements High school diploma or equivalent Preferred 2 years experience in customer support or operations Responsibilities: Provide phone and email customer support Answer troubleshooting calls, build platform knowledge and provide technical assistance Create and manage configurations of the Passare SaaS system for customers Load and validate customer system data Create, from customer documents, on-line versions with data tagging (based on Word, PDF templates) Training responsibilities include scheduling and setting up webinars with customers Utilize Knowledge Base to ensure processes are completed accurately Qualifications: Excellent written and verbal communication skills Excellent data entry and typing skills Ability to multi-task, set priorities, and manage time effectively Ability to gather accurate information Effective problem resolution and critical thinking skills Ability to use and manage web-based and database tools Strong organizational skills Commitment to company values About Directors Investment Group Directors Investment Group (DIG) offers an award-winning workplace that is truly one-of-a-kind. DIG has been recognized with numerous workplace awards, including the prestigious FORTUNE magazine “Best Small & Medium Workplaces” List, the “Best Workplaces in Finance & Insurance” List, the “Best Workplaces for Millennials” List, and the “Best Workplaces in Texas” List. The company is also a winner of the top 100 “Best Companies to Work for in Texas,” published by Texas Monthly . Based in Abilene, TX, DIG offers a unique corporate culture and benefits that our employees love! Founded on Christian principles of leadership through service, integrity, honesty, and respect, the company is dedicated to serving the funeral profession and helping funeral homes enhance their service to families in a rapidly changing marketplace. In fact, our mission is "to be known as the best, most-respected provider of service to the funeral industry." So, what makes DIG such a great place to work? We apply these same principles to how we treat our employees: offering excellent compensation, a fun, friendly, and supportive work environment, and more benefits and perks than we can mention; including employer-paid health coverage, 401(k) matching, life insurance, an on-site clinic, a 24-hour fitness center, free fresh fruit and beverages, a corporate university, book studies, and many personal growth opportunities for mind, body, and soul. An Equal Opportunity Employer Powered by JazzHR 8qWBNm9HUg
    $26k-34k yearly est. 15d ago
  • Sales Associate with Food Service (Abilene, TX- Store# 4140)

    Southwest Convenience Stores LLC 4.3company rating

    Customer service associate job in Abilene, TX

    The Sales Associate with Food Service is responsible for supporting the smooth operation of the retail store. This role involves stocking inventory, maintaining store cleanliness, providing excellent customer service, and handling financial transactions. KEY RESPONSIBILITIES: Responsible for on-going activities related to the successful operation of a retail store that has a restaurant/food preparation area. Conduct daily activities to ensure efficient store operations. Stock shelves and monitor inventory levels. Maintain a clean and organized store environment. Deliver outstanding customer service and address any customer concerns. Process financial transactions accurately and efficiently. All activities will be performed in support of the strategy and vision of the organization. Nothing in this restricts management's right to assign or reassign duties and responsibilities to this job at any time. All activities must comply with Equal Employment Opportunity laws, HIPAA, ERISA, and other regulations. EDUCATION AND EXPERIENCE One (1) or more years' Experience working in retail environment (Preferred) No Licensure or Certification Required. JOB REQUIREMENTS Active Listening Demonstrating Ongoing Value Ability to take initiative Multitasking and Prioritization Operational Excellence Time Management Food Safety Regulations Food Safety Policies & Procedures Food Employee Reporting Food Preparation Practices and exhibits proper customer service and selling techniques. Full compliance with company uniform policy. Follows all related food safety regulation requirements (preparation, food handling, storage). Follows all related food policies of franchise operation including required certifications. Must be able to lift, stand and remain active for the duration of the shift, with frequent movement around the store to assist customers and maintain store image to company standards. Must have a form of communication to be reached. Understand compliance with clocking in and out on the store's computer system. Knowledge of procedures and operation of the following: cash register, taxable and non-taxable items, SNAP purchases, cash control policy, and safe drop procedures. While this job description aims to provide a comprehensive overview of the role, it may not detail every task or responsibility required.
    $20k-27k yearly est. 12d ago

Learn more about customer service associate jobs

How much does a customer service associate earn in Abilene, TX?

The average customer service associate in Abilene, TX earns between $21,000 and $37,000 annually. This compares to the national average customer service associate range of $24,000 to $40,000.

Average customer service associate salary in Abilene, TX

$28,000

What are the biggest employers of Customer Service Associates in Abilene, TX?

The biggest employers of Customer Service Associates in Abilene, TX are:
  1. Dollar Tree
  2. Walgreens
  3. Family Dollar
  4. Raising Cane's
  5. Warren Equipment
  6. Warren CAT
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