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Customer service associate jobs in Amarillo, TX - 245 jobs

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  • Customer Experience Lead-Westgate Mall

    Victoria's Secret 4.1company rating

    Customer service associate job in Amarillo, TX

    A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager. Primary Responsibility: The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates. All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top-line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $16.25 Maximum Salary: $20.75 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Demonstrates excellent merchandising skills. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Ability to monitor/track progress and incorporate feedback into decision-making. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 1 year of retail experience preferred. * Experience directing other individuals in the performance of their job duties preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
    $16.3-20.8 hourly 21d ago
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  • Call Center Customer Care Advisor I - P/T

    Firstbank Southwest 4.6company rating

    Customer service associate job in Amarillo, TX

    Job Summary: Responsible for answering incoming customer calls and assists with various customer inquiries related to deposit accounts, loans, or other financial products/services. Education/Experience: A minimum of the following education/experience is required: High School Diploma/GED and 3 years' experience in banking; OR Associate Degree and 1 years' of experience in banking. Customer service experience is preferred, but not required. Bilingual in Spanish, preferred. Ability to work M-F, 1 pm - 6 pm, rotating Saturday's 9 am - 12 pm Job Specific Responsibilities: Handles incoming customer calls and provides accurate information. Ensures satisfactory resolution to inquiries and requests in a timely manner. Displays knowledge and proficiency in explaining processes and timelines associated to inquiries; sets and communicates expectations for inquiries requiring further action. Minimizes customer hold times and transfers. Strictly adheres to customer verification procedures to validate/verify the identity of customers prior to releasing information and/or assisting with inquiries or requests. Listens to and resolves customer complaints. If needed, escalates to appropriate Bank staff. Assists customers with card disputes, fraudulent activity, and stop payment processes. Orders checks and ATM/Debit cards. Assists customers with account transfers. Maintains and displays knowledge of all Bank products, services, processes, and policies. Analyzes customer information to identify opportunities for growth and expansion of services. Identifies cross-selling and referral opportunities. Displays knowledge and proficiency in explaining, selling, and administering products. Understands required documents to open consumer and business accounts. Maintains knowledge of consumer and business ownership types. Maintains and displays knowledge of marketing campaigns and actively promotes. Develops and maintains positive long-term relationships with customers. Maintains a current knowledge and consistent compliance with Bank Secrecy Act (BSA) requirements (knowledge of the CIP and Beneficial Ownership process). Maintains current knowledge and consistent compliance with other banking Regulations and bank policies and procedures related to the position. Other duties as assigned. Required Technical Knowledge: General computer skills Microsoft Office, specifically Word and Excel Expectations of an Employee: Treat all customers and fellow employees with respect Exceed customer expectations Meet customer needs Conduct interactions with honest, ethical, and strong moral principles Perform at the highest level Take responsibility for actions Do what is expected Lead by example Work as a team Efficiently share information in a collaborating and proactive manner Pay attention to detail Solve problems Make sound decisions Manage time effectively Prioritize effectively Perform multiple tasks simultaneously Show up for work and be on time Comply with all laws and regulations Complete all required training Supervisory Responsibilities: None Amount of Travel: None Physical Requirements: May need to sit for long periods of time Sustained visual concentration while working at the computer Typing on a keyboard for long periods of time Handle high stress environment Benefits Include: Medical, Rx, Dental, and Vision insurance HSA, FSA, and Limited FSA Employer paid and voluntary Life Insurance/AD&D Short-Term Disability Long-Term Disability Accident/Hospital Indemnity/Critical Illness voluntary plans Identify Theft Protection 401k with employer match Vacation, Sick Leave, and Holiday pay Tuition Reimbursement Gym membership discounts Annual payrate increases Incentive based bonuses It is the policy of FirstBank Southwest to provide equal opportunity employment (EOE) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, FirstBank Southwest will provide reasonable accommodations for qualified individuals with disabilities. FirstBank Southwest is an affirmative action employer.
    $30k-33k yearly est. 9d ago
  • Airport Customer Service Agent

    GAT 3.8company rating

    Customer service associate job in Amarillo, TX

    As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well as EXCELLENT customer assistance to passengers. This position requires working in a fast paced environment with time constraints to meet published departure goals. A professional and positive image must be consistently displayed by the employee. Responsibilities: Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone and in person. Must be able to announce both incoming and outbound flights. Handle credit cards, and personal check transactions with accuracy and properly account for all collections and conduct the appropriate airline close out procedures. Accept and process checked baggage weighing up to 100 lbs. and placed on conveyor belts. Agents are also required to operate jetways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors. Use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or damaged baggage documentation, and cargo tracking information. Able to stand and work in one location for up to four hours at a time. You may be responsible for escorting unaccompanied minors and disabled passengers throughout the airport. Work independently without direct supervision. Requirements: Must be at least 18 years of age Must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail. Ability to read, speak, and understand the English language. Ability to stand for long periods of time Must possess good communication skills and a friendly, outgoing personality in person and via telephone. Possess entry-level computer skills Occasionally lift bags or items weighing between 50 and 70 pounds Pass an extensive post offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law Must be able to work nights, weekends, and holidays
    $26k-33k yearly est. 3d ago
  • Customer Service Advisor

    Ama Techtel 3.4company rating

    Customer service associate job in Amarillo, TX

    AMA TechTel is a rapidly growing telecommunications company and we have immediate openings for dynamic individuals in our Customer Service department as a Customer Service Advisor. Customer Service Advisors have the overall responsibility of delivering outstanding customer support to our rapidly growing customer base. Customer Service Advisor Job Responsibilities Handle inbound sales, customer service, billing and repair issues. Have a thorough understanding of all products offered to ensure that you are comfortable and confident with any issues that arise to help customers. Monitor ACD queues and manage talk times to ensure prompt, efficient service to customers. Follow guidelines set up for proper call handling processes and procedures. Achieve quality metrics through Quality Assurance guidelines. Make outbound calls to customers to help gather information as necessary to resolve issues. Sell residential product offerings to inbound callers while following correct sales procedures. All other duties as assigned. Requirements Candidates must be a proven customer support professional with at least two years of call center experience. Must also possess a high level of energy and motivation. Ability to thrive in a fast paced environment and respond accordingly to high priority situations is essential. Telecommunications experience is a plus. Must have a high school diploma. Spanish speaking preferred Benefits We offer a compensation plan including excellent benefits with 401K, health insurance, and a competitive starting salary.
    $29k-34k yearly est. 58d ago
  • Customer Service

    U.S. Cleaners

    Customer service associate job in Amarillo, TX

    Job DescriptionSalary: Business is booming!! Looking for smiling faces to offer excellent customer service and assist with garment handling before and after the garments are cleaned and pressed. Duties include, but are not limited to, greeting customers, handling drop-offs and pickups, creating invoices for incoming orders, and keeping your work space clean on a daily basis. If you have a great attitude and want to be a part of our business, we encourage you to apply. We are family owned and operated business and our employees are like family! We are hiring for both part time and full time! You can apply here, on our website at **************************** in person at any of our locations.
    $27k-49k yearly est. 8d ago
  • CSA PM1 Technician

    Warren Cat 4.3company rating

    Customer service associate job in Amarillo, TX

    TEAM UP WITH US! The CSA PM1 Technician is responsible for keeping customer equipment running and deal with customers in all situations. DO YOU HAVE WHAT IT TAKES? WHAT YOU'LL DO: * Performs field inspections and pulls oil sample on Engine. * Completes inspection on Engine/Generator package and completes Cat Inspect application with pertinent information. * Reports to CSA supervisor, customer and PSSR any problems found or anticipated repairs. WHAT YOU'LL NEED: * Ability to work independently and follow instructions as given. * Knowledge of Caterpillar equipment. * High school diploma or general education degree (GED). * Valid drivers' license and good driving record. Will have to get a CDL. * Computer knowledge a plus. * Excellent customer service. * Effective communication skills to relay varying information to customers and other employees in writing, verbally, or diagram. * Successfully complete Work Steps assessment. WHY WORK WITH US? * We like to take care of business and have fun doing it! * We offer health, dental, vision, life, and more as a comprehensive benefits package. * Don't you want to work with awesome people? IMPORTANT INFORMATION: While performing the duties of this job, the employee is regularly required to stand; walk; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee is occasionally required to sit. The employee must frequently lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The employee is regularly exposed to moving mechanical parts and outside weather conditions. The employee is occasionally exposed to high, precarious places and fumes or airborne particles. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Required travel up to 60%. This position is considered a safety sensitive position. The Job description is subject to change by the employer as the needs of the employer and requirements of the job change. EEO/AA
    $24k-31k yearly est. Auto-Apply 39d ago
  • Wraparound YES Waiver Care Coordinator [1297]

    Texas Panhandle Mental Health

    Customer service associate job in Amarillo, TX

    Wraparound YES Waiver Care Coordinator [1297] Program: Amarillo, Texas -Youth Empowerment Services Salary range: Case Manager II: $43,305.60 Annually Case Manager III: $46,009.60 Annually Shift available: Full-time Essential duties and responsibilities: Staff will maintain ethical and professional communications at all times using respectful Trauma-Informed Care language Wraparound Care Coordinator will work with providers in the community, as well as family members across several life domains, to develop intervention strategies in a team-based approach Networking with the community and family members in developing a team, working with very intensive needs of youth and their families, in guiding them through safety planning, crisis intervention, discovering strengths, developing underlying needs that could be causing the at-risk behavior, and empowering families to take leadership roles in their treatment Learn the National Wraparound Institutes wraparound approach and is responsible to attend all required trainings Work in a team approach with YES Waiver & Children's Behavioral Health Department working with youth ages 3-18 years Organize culturally competent care activities and collaborating among all participants involved with the youth's care Additional duties include: assessment & treatment planning, working within the team to ensure appropriate services are scheduled and delivered, engaging family by providing outreach and education, and taking a family & person-centered approach to help identify strategies and objectives Provide services via phone & face-to-face, in both home and community-based settings Spend at least half of his/her working time directly working with the youth, family, and/or family supports Assist & collaborate with C&A BH Team in covering Amarillo and regional areas throughout the Texas Panhandle Adheres to the TPC Business Code of Conduct and reports concern if ethical and/or business standards defined in the code are compromised Required qualifications to be successful in the job: Bachelor's degree from an accredited university with a major in psychology, sociology, social work, counseling, or other related human services field for QMHP credentialing For Case Manager II, minimum one (1) year of experience providing case management or social services For Case Manager III, minimum two (2) years of experience providing case management or social services Graduate work in a related field may be substituted for up to one (1) year of experience Must have a valid Texas driver's license and be insurable under agency vehicle policy Must be 18 years of age or older Preferred qualifications to be successful in the job: Bilingual Experience working with youth and families At TPC, passion and meaningful work is rewarded! We offer employees: Click here for TPC's FY2026 Summary of Benefits 501(c)(3) designation - you can apply for the Public Service Student Loan Forgiveness Robust benefit offerings - Urgent Care visits for a low $10 co-pay, Medical, Dental, and Vision Employer paid life insurance (1.5 times employee's salary) Staff automatically enrolled into a 457 Retirement Account at 1% of their annual salary. Employer match 1% higher than employee's contribution up to 6% in the 403(b) or 457 Retirement Savings Plan Paid time off - PTO accrual, Holidays One (1) annual Mental Health Floating Holiday, one (1) annual Celebrate Diversity Floating Holiday, and one (1) annual A Day to Remember Floating Holiday available to staff after 90 days of employment Additional Supplemental Coverage available i.e. Disability, Accidental, Cancer, Critical Care, and Section 125 Flexible Spending Account Plan Teladoc - gives you or your immediate family members in the household access to a medical provider free of charge via telephone or video Employee Assistance Program (EAP) - gives you or your immediate family members in the household access to behavioral health, financial, and legal counseling in person or via telephone
    $43.3k-46k yearly Auto-Apply 53d ago
  • Customer Service

    Long John Silvers 3.8company rating

    Customer service associate job in Amarillo, TX

    Job Description Build a strong Foundation both professionally and personally with a career at Long John Silvers! We're looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest restaurant company in the world! If you want to build a great career while providing fast, fun and friendly service to our customers, Long John Silvers is the perfect place to learn, grow and succeed! We offer the following: A commitment to promote from within Training and mentorship programs Reward and recognition culture Competitive Pay Flexible schedules- day, night and evening shifts Free meal each shift Career advancement and professional development opportunities 401K plan The responsibilities of the team member will include: Interaction with customers: receiving orders, processing sales and monies and managing customer issues. Preparation of products. Maintaining quality of product. Monitoring all service equipment. Uncompromising standards in maintaining a clean and safe work environment (per Labor Board and OSHA regulations and Company standards), Unloading, stocking and maintaining required inventory level. Champions recognition and motivation efforts Requirements The ideal candidates must want to have fun serving great food to our customers! Must be at least 16 years of age Accessibility to dependable and reliable transportation Excellent communication skills, management/leadership and organizational skills. Physical dexterity required (the ability to move up to 50 lbs. from one area to another). Attendance and Punctuality a must Operating of cash register as needed and making change for other cashiers. Basic Math skills Complete training certification Enthusiasm and willingness to learn Team player Commitment to customer satisfaction Strong work ethic
    $23k-29k yearly est. 2d ago
  • Client Specialist Key- Amarillo

    Knitwell Group

    Customer service associate job in Amarillo, TX

    About us Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life. What We Offer: Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next. Incentive Opportunities Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page. Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within. Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more. What we Value “WE CARE”: We Win as a team and are dedicated to ensuring and applauding each other's success. We Encourage creativity, innovation and smart risk-taking. We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them. We Act with integrity, transparency, candor, and respect. We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture. We Embrace community by bringing positive change to those we live and work in. Who You Are: Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers. Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment. Able to work cooperatively in a diverse work environment Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store. Possess excellent written and verbal communication skills and a high level of integrity. Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her. Professional, assertive, and friendly with the ability to make decisions independently. Possess the technological aptitude to navigate POS/computer/iPad/handheld systems. Available at least (20) hours per week. Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays. Comfortable climbing ladders, moving around regularly, and standing for extended periods of time. Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs. What You'll Do: Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally. Support all service enhancers to build strong relationships including active use of Concierge. Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc. Plan and prioritize tasks and responsibilities to meet the needs of the customer and business. Seek to understand customer needs & wants with curiosity and confidence through intentional conversation. Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust. Actively participate in community/store activities and events that promote the Talbots Brand. Responsible for leading/supervising others on occasion and opening the store for business and/or closing the store. Professionally represent the brand image. Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change. Location: Store 00351 Amarillo, TX-Amarillo,TX 79109Position Type:Regular/Full time Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
    $33k-56k yearly est. Auto-Apply 47d ago
  • Retail Associate

    Goodwill Industries of Northwest Texas 3.7company rating

    Customer service associate job in Amarillo, TX

    Job Title: Retail Associate Reports To: Retail Management Status: Full or Part-time; Non-Exempt Department: Retail MISSION STATEMENT Goodwill is a local non-profit helping people overcome challenges, build skills, find jobs, and grow careers. We achieve our mission through implementing Goodwill's core values of integrity, inclusiveness, innovation, and empathy--values that promote and strengthen self-worth and skills that help individuals maintain long-term employment and an improved standard of living. Summary: Our Retail Associates are the face of our mission to our customers and the community. As such, we expect our Retail Associates to always work with integrity and a positive attitude. Retail Associates are responsible for handling a variety of donated goods, collecting donations at the donor's door, processing, pricing, stocking, merchandising, performing cash register transactions, and providing recovery on the sales floor. They are required to be customer/donor-focused, operate with minimum supervision, and understand business demands. Essential Duties and Responsibilities: Demonstrate the Mission of Goodwill Industries of Northwest Texas on a daily basis: “Goodwill is a local non-profit helping people overcome challenges, find jobs & grow careers.” Demonstrate the Core Four in all interactions: “Be Honest, Be on Time, Work Hard and Be Respectful of Others.” Provide excellent customer service to both external and internal customers. Smile and greet all customers as they enter the location. Become familiar with and follow the GINWT Guidelines. Always maintain good personal hygiene and appearance. Perform necessary work to ensure store cleanliness. Adhere to all Goodwill policies, procedures, and regulations. Production and Pricing Quota driven environment: Textile Quota - Minimum of 75 pieces per processor per hour Hardline Quota - Minimum of 2 bins per processor per hour Receive items from the staging area while maintaining a clean and orderly workstation. Make a visual survey to determine a) the type of wares/textile: and quality of goods: b) possible safety hazards and, c) any offensive odors. Sort and place in separate containers items by category as described in the guidelines. Recognize and set aside items that may be collectible or that may have a higher-than-usual value. Handle merchandise to ensure minimal damage. Do not mix items that will result in damage. Packing wares in an appropriate manner for store shipment. Set aside seasonal items (Christmas, Halloween, etc.) for warehouse storage. Ensure that hazardous items (jagged/broken glass, hypodermic needles, etc.) are properly discarded. Sales Floor Present a friendly, cooperative attitude to the public at all times. Help load and unload store merchandise as needed. Demonstrate competency in pulling, pricing, rotating, sizing, and hanging clothing. Notify the Store Manager of low and overstocked items. Cashiering Performs all register transactions accurately. Maintain sales floor and cash register stock level according to standards. Adhere to GINWT Over/Short Policy Demonstrate competency in pulling, pricing, rotating, sizing, and hanging clothing. Donations Receive and record donations from the public. Sort donations according to company guidelines Other duties as assigned. Supervisory Responsibilities: None Qualifications: To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Requires the ability to be consistently at work and on time on scheduled workdays. Interacts and works respectively with customers and staff who are livingwith disabilities. Demonstrates sensitivity and the ability to communicate with a diverse population. Conveys information clearly through verbal communication. Works independently while fostering a strong team atmosphere. Demonstrates professionalism, integrity, and ethical behavior. Education and/or Experience: High school or GED preferred. Basic math skills Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Lift or move up to fifty (50) pounds of clothing and housewares safely on and off retail shelving fixtures up to ten (10) feet high, clothing racks four (4) feet high, and z-racks six (6) feet high. Push and pull z-racks holding up to one hundred (100) pieces of clothing and weighing a minimum of 150 pounds. The ability to bend and reach into gaylords five (5) feet high to remove clothing and housewares. Manual dexterity to fasten and unfasten buttons; snaps and zippers; operate cash registers and tagging guns. Stand for long periods throughout the day. The ability to perform a combination of tasks for extended periods such as stooping, bending, kneeling, crouching, crawling, lifting, reaching, carrying, pushing or pulling objects, to sorting and hanging clothing, and placing housewares on shelves and racks. Demonstrate visual acuity to evaluate donated items for quality. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the environment is usually moderate. Goodwill Industries of Northwest Texas provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $24k-29k yearly est. Auto-Apply 60d+ ago
  • Retail Associate

    Amarillo Tx 3.9company rating

    Customer service associate job in Amarillo, TX

    GENERAL PURPOSE\: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours, and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals. ESSENTIAL FUNCTIONS: Understands that safety is the number one priority and practices safe behaviors in everything they do. Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership. Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs. Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying “hello” throughout the Store as well as saying “thank you” with every register transaction. Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed. Represents and supports the Company brand at all times. Maintains a professional appearance, and adheres to the Company dress code at all times. Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards. Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers. Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards. As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise. Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals. Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders. Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner. Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 pounds. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. Associates who work Stockroom shifts\: Ability to regularly push, pull and lift more than 20 pounds. SUPERVISORY RESPONSIBILITIES: None DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
    $25k-29k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative - H

    Amerivet 3.6company rating

    Customer service associate job in Amarillo, TX

    The Veterinary Client Service Representative (CSR) is the first point of contact for clients and plays a vital role in delivering exceptional customer service. This position supports the medical team by managing client communications, scheduling appointments, processing payments, and ensuring a welcoming, organized front-desk experience in a fast-paced veterinary environment. Key Responsibilities Client Communication & Service Greet clients and patients warmly in person and by phone Schedule appointments, procedures, and follow-up visits Answer questions regarding services, policies, and basic pet care (non-medical) Handle client concerns with empathy, professionalism, and efficiency Communicate clearly with veterinarians and technicians regarding client needs Administrative & Front Desk Duties Maintain accurate client and patient records in the practice management system Process payments, invoices, estimates, and financial transactions Manage incoming calls, emails, and messages Handle check-ins, check-outs, and appointment flow Maintain cleanliness and organization of the reception area Hospital Support Assist with patient intake and discharge instructions Coordinate prescription refills and medical records requests Support hospital workflow during busy periods Adhere to hospital policies, safety protocols, and confidentiality standards Qualifications Required High school diploma or equivalent Strong customer service and communication skills Ability to multitask in a fast-paced environment Basic computer proficiency and typing skills Professional demeanor with a compassionate attitude toward pets and people Preferred Previous experience in a veterinary or medical office Familiarity with veterinary practice management software Experience handling emotional or difficult client situations Skills & Competencies Excellent interpersonal and communication skills Strong organizational and time-management abilities Team-oriented mindset Attention to detail and accuracy Ability to remain calm and professional under pressure Work Environment & Physical Requirements Fast-paced clinical setting Ability to stand for extended periods Occasional lifting of pets or supplies (with assistance as needed) Exposure to animals, noise, and medical equipment Benefits Health, dental, and vision insurance Paid time off and holidays Employee pet care discounts Opportunities for growth and development At AmeriVet, we're committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities. Here's what you can expect when you join our team: Tailored development programs, mentorship, and career pathing to help you achieve your unique goals. Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being. Health, dental, vision, life insurance, and mental health resources to support your overall well-being. Generous paid time off and holidays, because your personal time matters. A supportive, collaborative environment where everyone feels a sense of belonging. Please note: Any Benefits listed above apply to full-time employees. At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.
    $27k-34k yearly est. Auto-Apply 20d ago
  • Retail Customer Sales & Service Representatives: Entry Level - PAID TRAINING - Grow into Management

    Ldp Entertainment Solutions

    Customer service associate job in Amarillo, TX

    LDP Entertainment Solutions is a high energy promotional marketing firm in the Amarillo, TX area. We specialize in retail brand management and client acquisition. All representatives are cross trained in marketing and sales through events, promotions, product launches and demonstrations. LDP Entertainment Solutions's focus is to grow the territory and promote representatives from within to aid in the territory management and training of future business partners. Job Description ** NO DOOR TO DOOR, NO BUSINESS TO BUSINESS AND NO TELEMARKETING** The Power of More Join a community of trailblazers who are changing the way people live. Take advantage of a stellar training program that will propel your career forward in record time. Connect with a tight-knit network of men and women who are just as passionate about the environment as they are about reaching -- and surpassing -- their career goals. When you join the Power team at LDP Entertainment Solutions -- more than 1,300 strong and growing -- you'll experience a shared dedication to a greater goal, and an opportunity to be part of a future-focused team of innovative leaders as we expand nationwide. Most important, you'll have the opportunity to earn three times more than the average sales representative in other industries. You won't have to cold call a single person. You will be trained to give a 20-year proven customer service and sales presentation to pre-qualified leads that are actually looking for the products we sell. If you have a passion for customer service and sales, the drive to succeed, the skills to communicate and the desire to win, welcome home. It's decision time. So decide to earn more, give more, and grow more. Retail Customer Service and Retail Sales Representatives: A full-time W-2 inside sales position, your role will be to develop relationships with pre-qualified prospective and existing customers. Prior to your first interaction with prospective customers, 75% of the legwork has been done for you. We have a very rigorous pre-qualification process that ensures we are putting our sales reps in the best possible position to succeed. Your only focus has to be on your career. We only ask you to learn our primary product lines, stay true to your training and deliver a proven sales presentation to consumers that truly need what you offer. Primary job responsibilities include: Delivery of interactive customer service and sales presentations on electronics and entertainment services to decision makers. Participation in ongoing customer service and sales training and coaching camps on a weekly basis. Team building and mentorship Strategic presentation development Business and management development Qualifications Highly developed interpersonal, organizational and communication skills Ability to speak publicly with confidence and poise Strong sense of ambition, self-motivation and self-discipline Ability to work both independently and in a team setting Naturally outgoing and articulate individual who thrives in social settings Previous sales experience preferred BA/BS preferred Salary and Benefits: Monthly opportunities for performance-based non-monetary rewards, such as luxury vacations, high-end electronics, gift cards and tickets to concerts and sporting events Insurance plans and paid vacation days available after 90 Days Access to paid training classes to develop your professional skill sets A dynamic social program filled with can't miss events, parties, and activities, including an annual bonus in the form of a company trip to a Mexico, Jamaica or Puerto Rico each November for you and a significant other. Apply here or on our website! ********************************* Additional Information All your information will be kept confidential according to EEO guidelines.
    $32k-45k yearly est. 13h ago
  • Licensed Insurance Customer Service

    Jeff Bara-State Farm Agency

    Customer service associate job in Amarillo, TX

    Job Description Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required. We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Only candidates who meet the following criteria will be considered for this role: 1. Must have an active Property and Casualty insurance license. 2. Must be able to make the commute to our agency location in Amarillo, TX. This is an in-office position. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based review process to educate customers about insurance options Maintain a strong work ethic with a total commitment to success each and every day As an Agent Team Member, you will receive... Base Salary plus Bonus plus Commission Paid Time Off (vacation and personal/sick days) Profit Sharing Health, Dental and Vision insurance Retirement plan Valuable experience Growth potential/Opportunity for advancement within my office Requirements Property & Casualty license (required) Life and Health license (required) Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $28k-36k yearly est. 4d ago
  • Customer Service Specialist- Luxury Portrait Studio

    Davy Knapp Photography

    Customer service associate job in Amarillo, TX

    We are looking for a motivated and enthusiastic Customer Service Specialist to join our team! As a Customer Service Specialist, you will be responsible for providing support to our customers, resolving customer complaints, and providing a positive and top-quality customer experience. Schedule Monday - Friday 9am - 5pm and occasional weekends as needed Responsibilities Providing customer support via telephone, e-mail, voice chat or in-person Informing customers about products and services Responding to customer questions Resolving customer complaints Suggesting solutions for common problems Preparing documents and reports Updating customer database Training new customer service agents Collaborating with the management team Improving overall customer satisfaction Qualifications Minimum of a High School Diploma Minimum of 5 years of experience in customer service Strong computer skills Superb verbal and written communication skills Strong interpersonal skills Excellent customer service skills Ability to build relationships with clients Strong persuasion skills Excellent multi-tasking skills Ability to work with others Excellent problem-solving skills Ability to prioritize tasks Ability to work under pressure Ability to work in a fast-paced environment Flexibility to work shifts Ability to meet deadlines Job Types Full Time, Permanent Salary $12 - $15 per hour Davy Knapp Photography has been in business 22 years creating centerpiece portraits for busy families so their family's love and connection can stand out in a world of distraction.
    $12-15 hourly 60d+ ago
  • Customer Service

    Chop Chop Rice

    Customer service associate job in Amarillo, TX

    ObjectiveProvide exceptional customer service. Greet all guests happily and enthusiastically. Make sure all orders are rung up correctly. Ensure that the guest is being properly directed. Qualifications Customer service minded, aggressive, professional employee. Must have strong organization and multi tasking skills. Must have extensive knowledge of the menu. Must be teamwork oriented. Responsibilities Greet every guest as they come in, thank every guest as the leave Take orders accurately, repeating all orders back to the guest. Accountable for all monies in your assigned drawer. Suggestively sell add-ons with every order. Direct the guests after their transaction is complete. Keep cashier area clean and organized at all times. Stock straws, lids, napkins, and sugar packets. Keep drink station wiped down Keep counters clean at all times. Compensation: $11.00 - $13.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. “Simple. Fresh. Fast.” is not just a marketing slogan - it's our promise. Whether you dine-in, carry out, or take delivery, we want to provide you with the best food, the best experience, and the best value in fast, casual, Japanese-inspired, Asian cuisine.
    $11-13 hourly Auto-Apply 60d+ ago
  • Entry Level Customer Service/Sales

    Global Elite Group 4.3company rating

    Customer service associate job in Amarillo, TX

    Ambition over experience Are you ready to redefine your career and enjoy the freedom of working from anywhere? We're on the lookout for individuals hungry for success, seeking a work environment that prioritizes flexible schedules, residual income, and unlimited growth potential. Join us for a unique opportunity where mentorship takes center stage, fostering collaboration instead of competition. Why Choose Us: • Location Freedom: Embrace the freedom to work from anywhere in the world, allowing you to create your ideal work environment. • Residual Income: Shift your mindset from one-time earnings to longterm success with a focus on residual income. Build a sustainable stream of earnings that continues to grow over time. • Unlimited Growth Potential: Break free from limitations and explore endless personal and professional growth possibilities. Your success has no bounds here. • Mentorship-Centric Culture: Experience a supportive culture where mentorship is not just a buzzword but a fundamental aspect of your journey. Grow in the business with guidance, not by competing against others. Your Journey: • Residual Income Development: Learn the art of cultivating residual income streams, ensuring financial stability and growth. • Unlimited Growth: Explore opportunities for unlimited growth as you chart your course in a company that values your ambition. • Mentorship Embrace: Engage with mentors invested in your success, providing guidance and insights to help you flourish in the business. • Flexible Excellence: Harness the power of a flexible schedule to achieve excellence in your work without sacrificing personal freedom. Qualifications: • Ambition Over Experience: No prior experience is necessary - we value ambition, determination, and a hunger for success. • Adaptability: Thrive in a dynamic work environment, embracing change as a catalyst for growth. • Tech-Enthusiast: Comfortable utilizing technology to enhance your productivity and collaboration. If you're ready to embark on a career where your success is not a solitary journey but a shared venture, apply now. Let's build something extraordinary together. Ignite your potential - Apply today!
    $25k-31k yearly est. Auto-Apply 60d+ ago
  • Customer Service Rep

    Carsonvalleyhealth

    Customer service associate job in Amarillo, TX

    This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records
    $26k-34k yearly est. 3d ago
  • Retail Sales Associate - Happy Valley Towne Center

    Gap 4.4company rating

    Customer service associate job in Happy, TX

    About the RoleAs a Brand Associate, you're an integral part of our team and bring our brand to life for our customers. You're responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You're an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you'll deliver a best-in-class customer experience using an omni-channel approach. .What You'll Do Consistently treat all customers and employees with respect and contribute to a positive work environment. Promote loyalty by educating customers about our loyalty programs. Seek out and engage with customers to drive sales and service using suggestive selling. Enhance customer experience using all omnichannel offerings. Be accountable to personal goals which contribute to overall store goals and results. Support sales floor, fitting room, cash wrap, back of house, as required. Maintain a neat, clean and organized work center. Handle all customer interactions and potential issues/returns courteously and professionally. Execute operational processes effectively and efficiently. Who You Are A good communicator with the ability to effectively interact with customers and your team to meet goals. A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers. Passionate about retail and thrive in a fastpaced environment. A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required. Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. Able to utilize retail technology. Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.
    $24k-33k yearly est. Auto-Apply 60d+ ago
  • Reader/Scribe

    Amarillo College 3.5company rating

    Customer service associate job in Amarillo, TX

    At Amarillo College, our mission is: Transforming our community and economy through learning, innovation, and achievement. Every team member, regardless of job title or duties, is responsible first and foremost, for assisting students in every way. This is an exciting time to work for Amarillo College! We are seeking our next Part-Time Reader/Scribe who will be all-in on our mission and who will provide testing and classroom assistance to students with disabilities in order to meet their approved accommodations and help them gain access to all academic opportunities. This position is part-time on an as needed basis, dependent on student needs. Qualifications EDUCATION: Required: One (1) year of college coursework completion. Preferred: Associate's Degree. EXPERIENCE: Preferred: One (1) year of experience working with individuals with disabilities. Job Duties & Responsibilities * Attend trainings and professional development opportunities to improve skills and stay up-to-date with evolving technologies. * Identify and respond to students' needs relating to eligibility for services. * Assist visually-impaired students with coursework by reading and transcribing text. * Create written summaries for textbooks and coursework to support students' comprehension. * Use assistive technologies, such as optical character recognition and screen-reading software, to help students' access digital materials. * Provide support in testing situations, including reading test questions aloud and transcribing student responses. * Complete performance assessments/evaluations as assigned. * Read paper and computer tests accurately and clearly, with good pronunciation. * Record notes accurately during class lectures and/or labs. * Assist in the implementation of student accommodations. * Facilitate the student's ability to participate in a course of study, without assisting with or completing the work associated with the course. * Perform other work-related duties as required. * As an Amarillo College employee, seek knowledge of and pledge to actively engage in a culture of caring striving to serve students, peers and the community by embracing the AC Core Values: Wow, Family, Fun, Innovation, and Yes! Knowledge, Skills & Abilities * Ability to arrive early and prepared for classes, tests, meetings, and trainings. * Ability to write legibly. * Ability to conduct self in a professional and respectful manner at all times. * Ability to complete all work-related tasks in a neat, orderly, and timely manner. * Ability to comply with all college, state, and local policies, procedures, rules, and regulations. * Ability to maintain student confidentiality and remain in compliance with FERPA, ADAAA, and Section 504. * Proficient in typing using correct grammar, spelling, and punctuation. * Ability to handle stress and remain calm. * Ability to communicate effectively - both written and verbal. * Ability to Speak clearly, with good enunciation and pronunciation. * Commitment to discretion and confidentiality concerning sensitive and/or personal information at all times. Salary: Amarillo College follows a lag pay strategy, with starting offers typically between the minimum and midpoint of the pay grade, rarely reaching the maximum to support long-term growth within each position. Pay grade 6 Amarillo College Pay Grades (salary is determined by Human Resources based on education, work experience and internal comparisons). Physical Demands: While performing the duties of this job, the employee is frequently required to travel between offices and buildings, and requires the ability to lift, carry, push, pull and/or maneuver office supplies as needed. Working Conditions: Must be willing to work a flexible schedule (days, nights, weekends, holidays, and varying events if necessary.) Work Environment: This position operates in a professional office environment, routinely uses standard office equipment (i.e. computers, phones, copy and fax machines, filing cabinets) and is in a high traffic area with continual interruptions. Software commonly used includes Microsoft Office, Colleague, and various other educational applications. Work may also be performed outside of the office and with little to no supervision.
    $17k-26k yearly est. 3d ago

Learn more about customer service associate jobs

How much does a customer service associate earn in Amarillo, TX?

The average customer service associate in Amarillo, TX earns between $21,000 and $36,000 annually. This compares to the national average customer service associate range of $24,000 to $40,000.

Average customer service associate salary in Amarillo, TX

$28,000

What are the biggest employers of Customer Service Associates in Amarillo, TX?

The biggest employers of Customer Service Associates in Amarillo, TX are:
  1. Dollar Tree
  2. Walgreens
  3. Family Dollar
  4. Hoffman Construction
  5. Warren Equipment
  6. Warren CAT
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