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Customer service associate jobs in Jackson, TN - 310 jobs

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Customer Service Representative
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  • Customer Experience Coordinator

    Kowboy Fence Company LLC

    Customer service associate job in Jackson, TN

    About Kowboy Fence Kowboy Fence Company is a trusted, family-owned business with multiple locations in Nashville, Jackson, Knoxville, Huntsville and expanding! We specialize in providing top quality residential and commercial fencing solutions. We take pride in delivering exceptional craftsmanship and personalized service for every client. Responsibilities Answer and direct incoming phone calls, providing excellent customer service and support Manage email correspondence promptly and professionally with customers and internal team members Schedule and coordinate appointments for sales executives, ensuring efficient use of time and accurate calendar management Maintain strong customer relationships through clear communication, timely follow-ups, and attention to detail Identify and assist with process improvements to enhance the overall customer experience and team efficiency Track and update lead information and appointment details within the CRM system (We use Hubspot) Collaborate with sales and operations teams to ensure a smooth and consistent customer journey from inquiry to project completion Qualifications Excellent communication, negotiation, and interpersonal skills Strong customer service mindset with the ability to build lasting relationships Self-motivated and results-driven, with a proven ability to achieve and exceed goals Highly organized with strong attention to detail and the ability to manage multiple projects or accounts at once Able to work independently as well as collaboratively within a team environment Experience in the construction, fencing, or home improvement industry is a plus Proficient with CRM systems and general computer skills High school diploma or equivalent required; bachelor's degree preferred Our Culture At Kowboy Fence Company, we believe in fostering a supportive, team-oriented work environment that encourages growth. Our culture is built on the values of respect, hard work, accountability and FUN. We treat our employees like family, empowering them to take ownership of their roles and offering opportunities for personal development. We pride ourselves on open and transparent communication, where everyone's ideas and contributions are valued. We encourage a positive, can-do attitude and support each other in reaching our collective goals. At Kowboy Fence Company, we don't just build fences we build long lasting relationships with our clients and employees. ```
    $22k-36k yearly est. 1d ago
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  • Sr. Customer Specialist

    Carmax Corporation 4.4company rating

    Customer service associate job in Jackson, TN

    Provide exceptional customer service by guiding customers every step of the way, from sale or facilitating the appraisal to test drives and arranging financing applications. Delegate and direct the stores workflow, answering questions related to any Customer Specialist, Specialist, Customer Service, Sales, Automotive, Vehicle
    $33k-37k yearly est. 6d ago
  • Sales Associate

    Boot Barn Holdings, Inc. 4.2company rating

    Customer service associate job in Jackson, TN

    Foster a service and selling culture; exceed overall expectations to build long-standing customer relationships. Become an expert in our product categories; understand and communicate product knowledge (including features and benefits) to the custome Sales Associate, Sales, Associate, Operations, Retail
    $23k-28k yearly est. 5d ago
  • Chemical Service Specialist, West Tennessee

    Quaker Chemical Corporation 4.6company rating

    Customer service associate job in Jackson, TN

    About Us At Quaker Houghton, we are experts in the development, production and application of industrial process fluids, lubricants and coatings for the manufacturing industry. We have been an integral part in the growth of the world's largest industrial and manufacturing companies from aerospace and automotive to primary metal and energy. Today, we have a global presence, with our corporate headquarters located in Conshohocken, PA. Quaker Houghton is a global publicly traded company with a unique collaborative culture that supports career growth for its associates and offers competitive compensation and benefit programs. Position Summary: This position is self-directed on a day-to day basis. They are responsible for performing daily product and process optimization activities in a sales region to meet the needs of the customer. This includes: performing tests on process fluids, creating and distributing routine reports, monitoring product inventories, reducing usage, costs of chemicals or process costs and special projects as needed. A Sr TSS is capable of recommending and implementing process improvements related to QH products that impact customer performance, including organizing resources and reports for customer trials to improve performance. Travel to customer sites/laboratories approximately 75%. Job Accountabilities: * Identification and documentation of savings projects or process improvements for presentation and approval by the customer while working with site team, implementing these approved projects. * Partners with Commercial teams to ensure that financial goals are met. Helps promote shared savings programs and drives savings to meet unit cost targets. * Responsible for creating, implementing and training customers on SOPs for specific product applications to ensure efficient and effective performance. * Perform multi-site technical and sales oriented administrative duties in a manufacturing environment. * Acquires, records and analyzes process and usage data to establish baseline. * Provides input for customer presentations to justify adoption of proposed projects and to demonstrate the benefits of successfully completed proposals. * Interaction with Fluidcare as well as with customer's operations, technical personnel and other suppliers. * Assists in plant surveys and sales projects to quantify savings and process improvement opportunities, and to participate in preparation of proposals. * Working knowledge of customers processes, understands QH product portfolio, and the proper methods and conditions to achieve optimal performance. * Organizes local resources for customer trials in conjunction with Product Application Managers. Responsible for data collection and reporting of process and product performance. * Comply with all Company Policies: to include but not limited to Code of Conduct and expense reporting, etc. Education, Experience, Skills & Competencies: * Bachelor's Degree required in Chemistry, Engineering, or any relevant business related area or minimum of 5 years related industry experience required. * Customer Focus - Dedicated to meeting customer expectations and requirements. * Results Driven - Holds self and others accountable for achieving performance objectives. * Ability to work independently and/or with minimal supervision. * Communications skills - Written, verbal and active listening. * Proficient in English - Written and spoken. * Must have basic working knowledge of Microsoft Office. Quaker Houghton provides equal employment opportunity for all qualified candidates. Quaker Houghton does not discriminate against any candidate for employment based on race, color, religion, sex, gender, gender identity or expression, affectional or sexual orientation, pregnancy, age, creed, ancestry, national origin, citizenship, marital or domestic partnership or civil union status, veteran's status, physical/mental disability, genetic information, or any other category protected by U.S federal, state, and/or local employment law. Furthermore, Quaker Houghton is committed to providing reasonable accommodations to qualified candidates with physical and/or mental disabilities.
    $61k-89k yearly est. 60d+ ago
  • Customer Service Representative (Part-Time)

    Dayton Freight 4.6company rating

    Customer service associate job in Jackson, TN

    Starting Time Available: Monday - Friday | 9:00 AM - 2:00 PM Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests. Responsibilities Assist the Service Center Manager Take and deliver messages for the Service Center Manager and Account Managers Provide assistance to Drivers Prepare bills of lading and delivery receipts Maintain excellent communication with external and internal customers as well as interline companies May be asked to assist with: Payroll Data entry Freight reports Driver collect reports Billing and filling Qualifications Skillful in Microsoft Office Programs Excellent keyboarding skills Has worked in a fast paced environment and has excellent attention to detail Experience with handling a high volume of phone calls Exceptional communication and customer service skills Benefits Stable and growing organization Competitive weekly pay Quick advancement Customized training program Professional, positive and people-centered work environment Modern facilities Physical Demands This position requires the ability to perform administrative and clerical tasks in an office and Service Center environment. Duties may include prolonged sitting, standing, walking, light lifting, reaching, and handling office materials or freight-related items, with occasional entry into dock or trailer areas as needed. * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    $32k-38k yearly est. Auto-Apply 17d ago
  • Integrated Care Coordinator

    Health Connect America 3.4company rating

    Customer service associate job in Jackson, TN

    Join Our Impactful Team at Health Connect America! Before you get started on your journey with Health Connect America, take some time to learn more about us. At Health Connect America, all services are guided by a unified, trauma-informed approach. Across every program, we are committed to providing compassionate, client-centered care that fosters healing and growth. Our services are delivered by clinically trained staff, grounded in a therapeutic mindset and informed by research and evidence-based practices at every level of care. Health Connect America and its affiliate brands are leaders in providing mental and behavioral health services to children, families, and adults across the nation. We provide our services directly to those in need whether that be within a person's home, their community, or in one of our office settings. Health Connect America is honored to be a part of the communities we serve and the clients we walk alongside as they embark on a journey to self-improvement and more fulfilling lives. At Health Connect America, we are dedicated to making meaningful connections every day through creating quality, affordable opportunities for individuals and families to achieve their greatest potential in a safe, positive living environment. Come make a difference and grow with us! Our Brands Responsibilities The primary responsibilities of the Integrated Care Coordinator are to deliver comprehensive, person-centered care by planning, coordinating, and monitoring individualized treatment plans to align with behavioral health goals. They play a pivotal role in closing gaps, tracking progress, and upholding the highest standards of quality and regulatory compliance. Assist the Nurse Practitioner with clinic appointment related documentation and facilitation on site when working in the clinic. Additionally, they support marketing initiatives for new referrals and engage in outreach to integrated care attributed members, providing education on our program, and facilitating enrollment. Actively engage with individuals through assessment, coordination, health promotion, and transitional care, documenting assessments and coordinating with the care team and treatment teams. Provide comprehensive care management, coordination, health promotion, individual and family supports, and referrals to community services. Complete the Care Management Comprehensive Assessment within designated timeframes and share results with primary care providers and relevant agencies. Ensure clients receive required physical exams, medication monitoring, and appropriate services. Maintain medical record compliance and ensure timely documentation of care coordination activities. Monitor HEDIS gaps and verify client payer and program enrollment status monthly. Develop individualized, person-centered care plans incorporating assessment results and Division's guidelines, focusing on unmet health needs and Social Determinants of Health (SDOH). Coordinate follow-up services for recent hospitalizations or life transitions, ensuring smooth transitions of care. Identify and provide crisis response as necessary, participate in post-crisis debriefing, and be available for on-call support. Communicate effectively with individuals, providers, and natural supports, providing education on services. Establish collaborative relationships with care team members and community resources to improve resource linkage and documenting follow-up. Support transitions between care settings and develop comprehensive discharge or transition plans. Attend Treatment Team and supervision meetings, integrated care team meetings, and serve as a liaison with other professionals and agencies. Assist with marketing new client referrals and provide on-call support as needed. Review data for service appropriateness and compliance issues. Attend training sessions and comply with agency policies and procedures. Ensure compliance with all state regulatory requirements. Responsible to the following when based in a clinic: Facilitate on-site clinic operations including but not limited to maintaining office clinic schedule, complete clinic reminder calls, taking and documenting client vitals, completing clinic chart documentation, and integrated care services for all clinic clients, especially integrated care clients only in med management program. Manage and maintain Integrated Care and Clinic Roster for the office including tracking and management of clinic census that matches census in Carelogic. Provide health education resources to med management clients regarding diagnoses and medications given by Nurse Practitioner. Qualifications Qualifications may vary by state due to differing regulations and standards in mental and behavioral health services. TN: A Bachelor's Degree in any discipline is required, with a preference for degrees in human services or related fields essential for careers in mental and behavioral health. Experience working with children and families in case management type/ community resource position. NC: Minimum of one of the following qualifications to meet criteria as a Qualified Professional (QP). Per 10A NCAC 27 .0104 a MH/SU license (including associate-level), or are certified by the NC Substance Abuse Board or, a RN AND have four years of full-time experience working with the MH/SU/IDD population or, a master's degree in a human service field AND at least one year of full-time experience working with the MH/SU/IDD population or, a bachelor's degree in a human service field AND at least two years of full-time experience working with the MH/SU/IDD population or, a bachelor's degree in a non-human service field AND at least four years of full-time experience working with the MH/SU/IDD population. Two years of experience working directly with individuals with behavioral health conditions (if serving members with behavioral health needs). *For care managers serving members with LTSS needs: Two years of prior LTSS and /or HCBS coordination, care delivery monitoring, and care management experience, in addition to the required cited above. (This experience may be concurrent with the two years of experience working directly with individuals with behavioral health conditions, an I/DD, or a TBI, above.) Be Well with HCA: We recognize the importance of self-care and work/life balance. We offer flexibility in scheduling and provide all employees access to our Employee Assistance Program (EAP), which includes 8 mental health counseling sessions annually. Full-time HCA employees enjoy paid time off, paid holidays, and a comprehensive benefits package that includes medical, dental, vision, and other voluntary insurance products. Additional benefits include: Access to a Health Navigator Health Savings Account with company contribution Dependent Daycare Flexible Spending Account Health Reimbursement Account 401(k) Retirement Plan Benefits Hub Tickets at Work Join a team where your contributions truly make a difference in the lives of others. Apply now to be part of our dynamic and supportive community at Health Connect America! Employment at Health Connect America and it's companies is contingent upon meeting the requirements of a comprehensive background investigation prior to joining our team. Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law. For more information on Equal Opportunity, please click here Equal Employment Opportunity Posters
    $38k-47k yearly est. Auto-Apply 27d ago
  • Customer Solution Expert (Triveneto/Emilia Romagna)

    BD (Becton, Dickinson and Company

    Customer service associate job in Milan, TN

    As Customer Solution Expert you will consolidate and develope relationships with laboratory technicians and managers in clinical and microbiological laboratories through consultation and technical/scientific support for solutions, diagnostic protocols, software, reagents, and devices. In-depth understanding of the technical and operational needs of solution users, preparing activities, tools, and services vital to improve the quality, safety, and efficiency of clinical laboratory processes. Proposal and implementation of DS products, services, and solutions according to strategic-operational indications provided by Management and synthesized in assigned objectives (personal and team). Job Description Main responsibilities will include: * Builds and manages relationships: Establishes direct connections with stakeholders like Microbiology, Clinical Pathology Units and Pathologival Anatomy. * Ensures implementation: Ensures timely implementation of new equipment and systems post-DS solution installations. * Customer support: Assists customers in using DS solutions accurately and handles product complaints and recalls promptly. * Collaboration and analysis: Collaborates with local and European teams to maintain relationships and analyzes diagnostic procedures for improvement opportunities. * Training and feedback: Conducts auditing, training, and user education activities, supervises activities within company systems, and collects structured feedback. * Product launch and support: Actively participates in product launches, preventing user difficulties, and contributes to Scientific Support activities * Coverage of Lombardy area. About you * Bachelor degree or equivalent experience in Scientific Disciplines, preferably with a specialization in Microbiology. * Deep understanding of purchasing mechanisms in public and private hospital settings. * Proficiency in Solution Selling techniques. * Excellent command of Windows XP and major Microsoft Office applications, particularly Excel. * Strong problem-solving abilities and entrepreneurial spirit. * Continuous scientific updating and personal development. * Ability to understand customer needs and focus on customer development. Preferably located within the region. Our target base salary range for this role is between€40,400 and €50,000per year, complemented by a competitive bonus structure and a comprehensive benefits package. Click on apply if this sounds like you! We are the makers of possible BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities. Why join us? BD is proud to be certified as a Top Employer 2025 in Italy, reflecting our commitment to creating an exceptional working environment. A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time. To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place. Become a maker of possible with us! At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting. Becton, Dickinson and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics. To learn more about BD visit:********************** Required Skills Optional Skills . Primary Work Location ITA Milano - Via Enrico Cialdini Additional Locations Work Shift At BD, we are strongly committed to investing in our associates-their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You. Salary or hourly rate ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates' progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. The salary or hourly rate offered to a successful candidate is determined by their experience, education, and skills, as well as the labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location. Salary Range Information €40,400.00 - €64,625.00 EUR Annual
    $31k-69k yearly est. 24d ago
  • Customer Solutions Associates - Bilingual (Spanish)

    PRA Group, Inc. 4.8company rating

    Customer service associate job in Jackson, TN

    We invite you to explore a future with us at PRA Group, a diverse and growing company that has a tangible impact on the global economy. Works with customers to assess customer needs to determine and implement individualized account resolution. Appropriately responds to customer service inquires in a manner that promotes a positive Company brand. Complies with all aspects of the Fair Debt Collection Practices Act (FDCPA), other regulatory requirements and company policies and procedures. This position operations on a rotating schedule designed to support business coverage needs. The schedule follows a six-week rotation that includes a mix of early, mid, and late shifts. Candidates must have availability Monday through Friday until 10:00PM and availability on Saturdays from 7:00AM to 4:00PM. During any given rotation period, candidates should expect: * up to two weekday evening shifts ending at 10:00PM * up to two weekday shifts ending at 6:00PM Day shifts from 8:00AM to 5:00PM on weekdays and rotational Saturdays Assigned schedules will be provided in onboarding. Key Responsibilities (other duties may be assigned): Core Collections: * Works with customer to create affordable plans * Request's debit or ACH information to secure plans * Modifies plans as requested by customers * Takes appropriate action if customer disputes the account(s) * Listens for hardship cues in customer conversations and notes account appropriately * Update's customer account information including; telephone, mobile, address and email * Requests required letters to be mailed or emailed as appropriate to customers to notify of transfer of account, encourage payment of delinquent account or confirm agreements to settle account * Records information about financial status of the customer and status of collection efforts using automated collections software * Obtains and reviews appropriate correspondence and documents, both paper and electronic that pertain to the account * Establishes payment schedule, grants extensions of payment deadlines or temporary payment suspension * Settles accounts within limits authorized or obtains necessary information for supervisor to review/approve the settlement * Responsible for ensuring compliance with applicable laws, regulations, and company policies across areas of organizational responsibility * Completes all required compliance or other training Peer Coaching and Development * Provides signoffs/acknowledgements for payment plans established by peers when needed * Provides developmental support in new hire onboarding through peer-to-peer mentoring and sharing best practices Professional Experience & Qualifications: * High School Diploma or equivalent * 1+ years of recent, consecutive work history and/or employment preferred * Familiarity with the Fair Debt Collection Practices Act (FDCPA), Fair Credit Reporting Act (FCRA) and all other federal and state laws and regulations related collections preferred * Excellent verbal communication and customer service skills * Ability to complete required company trainings Work Environment: Work is performed in an office environment with telephones, personal computers, and printers. The office environment is an open workspace with individual workstations. The noise level of the environment is usually moderate. This position is as sedentary position with seldom to occasional lifting of less than 11 pounds; requires frequent lifting of less than 1 pound; and may require standing less than or equal to 1/3 of the day. Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. All qualified applicants will receive consideration for employment regardless of age, race, color, sex, gender, religion, national origin, physical or mental disability, citizenship, or any other classes recognized by state or local law or any other characteristic protected under applicable federal, state or local law. We are a drug free workplace. To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status.
    $37k-50k yearly est. Auto-Apply 33d ago
  • Retail Associate

    Jackson Tn 4.6company rating

    Customer service associate job in Jackson, TN

    GENERAL PURPOSE\: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours, and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals. ESSENTIAL FUNCTIONS: Understands that safety is the number one priority and practices safe behaviors in everything they do. Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership. Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs. Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying “hello” throughout the Store as well as saying “thank you” with every register transaction. Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed. Represents and supports the Company brand at all times. Maintains a professional appearance, and adheres to the Company dress code at all times. Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards. Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers. Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards. As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise. Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals. Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders. Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner. Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 pounds. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. Associates who work Stockroom shifts\: Ability to regularly push, pull and lift more than 20 pounds. SUPERVISORY RESPONSIBILITIES: None DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
    $29k-34k yearly est. Auto-Apply 60d+ ago
  • Retail Sales Associate - Eastview

    Gap 4.4company rating

    Customer service associate job in Eastview, TN

    About the RoleAs a Brand Associate, you're an integral part of our team and bring our brand to life for our customers. You're responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You're an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you'll deliver a best-in-class customer experience using an omni-channel approach. .What You'll Do Consistently treat all customers and employees with respect and contribute to a positive work environment. Promote loyalty by educating customers about our loyalty programs. Seek out and engage with customers to drive sales and service using suggestive selling. Enhance customer experience using all omnichannel offerings. Be accountable to personal goals which contribute to overall store goals and results. Support sales floor, fitting room, cash wrap, back of house, as required. Maintain a neat, clean and organized work center. Handle all customer interactions and potential issues/returns courteously and professionally. Execute operational processes effectively and efficiently. Who You Are A good communicator with the ability to effectively interact with customers and your team to meet goals. A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers. Passionate about retail and thrive in a fastpaced environment. A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required. Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. Able to utilize retail technology. Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.
    $25k-34k yearly est. Auto-Apply 50d ago
  • CypJob: Customer Configuration Orchestrator_IRcSKdpf

    B6001Test

    Customer service associate job in Darden, TN

    Full-time Description Mobility Legacy Architect Requirements Curo ter caecus ademptio nisi acsi.
    $23k-31k yearly est. 60d+ ago
  • Sales Associate

    Rack Room Shoes 4.2company rating

    Customer service associate job in Jackson, TN

    31708 Part Time Rack Room Shoes Adhere to and practice the company's service standards with each customer. Meet both sales and work goals as directed by members of store management, while meeting the Policies and Procedures set by the Company. Lead other team members in your store by being an example in the accuracy and completeness of your work. Together work toward the common goals of presenting the store, its merchandise, and yourselves to the customer in the best possible light. Control cash and maintain accuracy of sales transactions. Process all sales and POS terminal transactions through the POS terminal in accordance with policy and procedure, and maintain strict control of all monies and sales documentation. Duties and Responsibility Create an excellent shopping experience for our customers through awareness and company service standards. Positive attitude, willingness to serve and well informed. Sales and assistance Promotion of company rewards program and others business initiatives. Maintain awareness of all current sales promotions. Maintain merchandise presentation. Ensure stock is well arranged and merchandised properly. Maintain cleanliness and organization of all areas within the store. Develop and maintain necessary product knowledge and fitting skills. Maintain an awareness of Loss Prevention concerns involving customers and staff members. Participate in physical inventories, assist in shipping and receiving merchandise and participate in merchandise placement on the sales floor when needed. When performing cashier functions all sales will be processed in accordance with existing policy and procedure. All shoes will be checked for mates. Process all sales and POS terminal transactions in accordance with policy and procedure. Principal Working Relationships Customers, Sales Associates, Store Management and District/Regional Managers Key Qualifications Interpersonal skills necessary to deal effectively with external contacts (primarily customers) and with all levels of employees. Basic communication (both verbal and non-verbal), organization, and math skills. Experience in retail sales, preferably specialty retail or footwear. Basic knowledge of the policies and procedures. Basic visual merchandising skills and an understanding of the Store Presentation Standards. Store Number: 369 Rack Room Shoes 369 Pay Range: The Columns Of Jackson 1081 Vann Drive Ste 110 About Rack Room Shoes Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers. Jackson, Tennessee US Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
    $22k-29k yearly est. 11d ago
  • Entry Level Customer Service/Sale

    Global Elite Group 4.3company rating

    Customer service associate job in Oakland, TN

    Ambition over experience Are you ready to redefine your career and enjoy the freedom of working from anywhere? We're on the lookout for individuals hungry for success, seeking a work environment that prioritizes flexible schedules, residual income, and unlimited growth potential. Join us for a unique opportunity where mentorship takes center stage, fostering collaboration instead of competition. Why Choose Us: • Location Freedom: Embrace the freedom to work from anywhere in the world, allowing you to create your ideal work environment. • Flexible Schedule: Design your workday around your life, not the other way around. Enjoy a schedule that adapts to your needs, allowing for a better work-life balance. • Residual Income: Shift your mindset from one-time earnings to longterm success with a focus on residual income. Build a sustainable stream of earnings that continues to grow over time. • Unlimited Growth Potential: Break free from limitations and explore endless personal and professional growth possibilities. Your success has no bounds here. • Mentorship-Centric Culture: Experience a supportive culture where mentorship is not just a buzzword but a fundamental aspect of your journey. Grow in the business with guidance, not by competing against others. Your Journey: • Residual Income Development: Learn the art of cultivating residual income streams, ensuring financial stability and growth. • Unlimited Growth: Explore opportunities for unlimited growth as you chart your course in a company that values your ambition. • Mentorship Embrace: Engage with mentors invested in your success, providing guidance and insights to help you flourish in the business. • Flexible Excellence: Harness the power of a flexible schedule to achieve excellence in your work without sacrificing personal freedom. Qualifications: • Ambition Over Experience: No prior experience is necessary - we value ambition, determination, and a hunger for success. • Adaptability: Thrive in a dynamic work environment, embracing change as a catalyst for growth. • Tech-Enthusiast: Comfortable utilizing technology to enhance your productivity and collaboration. If you're ready to embark on a career where your success is not a solitary journey but a shared venture, apply now. Let's build something extraordinary together. Ignite your potential - Apply today!
    $23k-30k yearly est. Auto-Apply 60d+ ago
  • Junior B2B CRM Specialist

    The Fork 3.8company rating

    Customer service associate job in Milan, TN

    Join our Movement and Champion Restaurant Culture! At TheFork we believe that the best things in life happen around the table. As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world's favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries. We're part of the Tripadvisor Group and proud to be building a diverse, people-first culture where "respect", "ownership", "growth" and "better together" values thrive. If you're passionate about food, technology, and making a real impact, your seat at the table is ready. Discover life at TheFork What you will do: We are looking for a motivated and passionate B2B CRM Specialist to join our Central Marketing Team. The role will sit within the B2B CRM Enablement vertical and will work closely with the B2B CRM Senior Specialist & Data Analyst. The new hire will contribute to the implementation of B2B CRM projects at a central level, supporting cross-functional initiatives and collaborating with local and international stakeholders. The role will focus on developing and executing communication plans, monitoring campaign performance, and contributing to a consistent, data-driven CRM approach across countries. * Build a campaign plan for CRM B2B and set up the B2B communications via Hubspot * Increase the visibility of TheFork in order to acquire new restaurants and retain existing partners * Collaborate with different stakeholders (legal, pricing, B2B marketing…) to deliver efficient B2B campaigns * Work on cross-departmental projects * AB Test continuously * Report, analyze & make recommendations to improve running local campaigns and develop new automated campaigns * Imagine future winning campaigns * Share best practices on the cluster level Who you are: * Master's Degree in Marketing studies * You've already had a first experience in CRM * You've already used one of the CRM tools (Salesforce, Pardot, Hubspot, Braze, Adobe Campaign…) * Excellent written communication skills, with the ability to create inspiring newsletters * A wide degree of creativity and passion for data analysis * You like playing with Customer Data and you have strong capacity of analysis * Understanding of the digital marketing * Ability to collaborate with different stakeholders, all levels of the organization * Native level of Italian, fluent in English * You love food What we offer you: An awesome team A permanent contract (that can be useful in life) ️Flexible working environment (2 days home office per week + up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely) Competitive fixed salary and bonus Lunch vouchers available for each working day (because yes, we like to try our best restaurants) International teams and a multicultural environment spanning 10 offices across Europe Highly inclusive working environment ️ Lifestyle benefits that can be used to reimburse expenses related to physical and leisure activities, family support, travel etc Continuous learning and development programs Free access to the Calm app to help you build resilience wherever you are in your mental health journey Dedicated parental leave and caregiver leave policies (12 weeks fully paid) Health insurance fully covered by the company Life & Disability Insurance at no cost to the employee Welfare allowance school costs, elderly care, babysitting costs, transportation, travel leisure Amazing offices with dining, coffee points and leisure area Team building events All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately. We believe that we are better together, and we welcome you for who you are. We endeavor to ensure that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great. TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application, interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to *********************************. Our HR team will review the request and respond accordingly. #LI-FF1
    $36k-49k yearly est. Auto-Apply 5d ago
  • Retail Team Member - 1st Shift

    Tri Star Energy 3.7company rating

    Customer service associate job in Trenton, TN

    At Little General & Maverick, we are a part of your community and for hundreds of local workers; we are a first job, a fresh start, and a future career path. START with a job...STAY for a career! Little General & Maverick is continuing to build an amazing family of Team Members, and we want you to be the face of our company. We have been recognized as a top employer for the last six years in a row, so join us to keep the streak alive! Benefits & Perks: Weekly Pay w/Daily Pay Option Same Day Start 401K Matching Affordable Healthcare Insurance Paid Training PTO for All Healthy Meal Perks Fuel & Store Discounts Part-Time & Full-Time Schedules Tuition Reimbursement up to $2,500/year Pet & Life Insurance Programs Unlimited Referral Bonus Program Internal Preference for Promotions Ongoing Career Development Training When You Work: Day Shift: 6 AM 2 PM (1 st Shift), Weekend Availability Preferred, Overtime Availability (Optional) Career Growth: We prefer to promote internally; over 70% of our leadership team have been promoted from within our company. We provide tailored training for all positions to help you reach your full potential. We want you to grow with us. We take your professional development seriously. If you want it, we want it for you. Who We Want to Hire: Team Members are the engine of the company. We want your unique personality to ensure best-in-class service and food experiences for our guests. You are a motivated, energetic, outgoing, and reliable person who people want to come back and see. Multiple Roles: All team members are cross-trained and expected to be able to perform the functions of multiple position types during a given shift. Guest Service: Your focus will be to put a smile on every guest s face through executing your role to the best of your ability. Welcome every guest as they walk in the door. Build lasting relationships with every guest and get to know their needs. Treat every guest like they are the first guest of the day. Food Service: Each Team Member plays a part in delivering an excellent food service experience for our guests. Whether you are preparing food, selling food, or helping guests find food items they are looking for, we all have a responsibility for quality, safety, and efficiency of how we deliver foodservice programs. Problem Solving: Understands the needs of your teammates and guests, able to take action to find answers and solutions. Able to resolve issues with guests, making them want to come back again. Identify new and better ways of doing things and able to communicate them effectively. Cleaner & Fresher: Provide a pristine environment for our guests in all areas. Uphold brand standards by keeping our promise to be Cleaner, Safer, and Friendlier than the competition. Cashier: Able to read and react to the guests and store s needs by being proactive and reactive in completing multiple tasks at the same time. Running a cash register, stocking shelves, cleaning restrooms, and marketing promotions are things you may do in our fast-paced environment. Food Service Team Member/Prep Cook: Maintains cleanliness of kitchen and kitchen equipment. Maintains sanitation, health, and safety standards in all work areas. Follows Brand Standards, adhering to recipe integrity, producing a consistent and Fresh All Day food offering. Has full oversight of all kitchen and food responsibilities, including ordering, product rotation, and inventory management. Minimum Qualifications: 18+ Clear communication Able and willing to lift and stock inventory up to 50 pounds Accountable Reliable Punctual Team-first attitude Coachable Ability to stand on your feet during entire shift Able to perform basic math functions Preferred Qualifications: Prior C-Store, retail, food service, or customer service is greatly appreciated Bilingual Desire for personal and professional advancement Shift flexibility Weekend availability Who We Are: Our parent, Tri Star Energy, is a growing, local, family-owned company with over 2.5K employees and nearly 200 locations, based in Nashville, TN. With Wholesale, Commercial, and Retail Convenience Store services, we are a premier convenience retailer and one of the leading fuel providers in the Southeast. Our retail brands are well known throughout the region for providing a differentiated food and fuel experience that is second to none for our #1 priority: our guests. Tri Star Energy s mission is To build lasting relationships by serving our community. Our people are driven by our core values: Strive for Balance, Expect Achievement, Be a Servant Leader, Have Integrity, and Be Committed. Join our awesome team today and be a part of setting a new bar for an industry on the rise! Tri Star Energy is an equal opportunity employer and hires without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics, or any other category protected under applicable law. #1stShift
    $24k-29k yearly est. 60d+ ago
  • Customer Service Rep(05992) - 1102 Hwy 72 E

    Domino's Franchise

    Customer service associate job in Corinth, MS

    Job Description Join our team and become a part of the no. 1 pizza company in the world! Flexible part time hours! Job Duties include making pizzas and other products, oven tending, take orders, assist customers, prep product for rush, and clean equipment and store daily Additional Information PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4". Walking For short distances for short durations Sitting Paperwork is normally completed in an office at a desk or table Lifting · Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. · Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. · Cases are usually lifted from floor and stacked onto shelves up to 72" high. Carrying · Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. · Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. · Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing · To move trays which are placed on dollies. · A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push. · Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending · Forward bending at the waist is necessary at the pizza assembly station. · Toe room is present, but workers are unable to flex their knees while standing at this station. · Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. · Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching · Reaching is performed continuously; up, down and forward. · Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. · Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. · Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks · Eye-hand coordination is essential. Use of hands is continuous during the day. · Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. · Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. · Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. · Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
    $23k-31k yearly est. 13d ago
  • Call Center Specialist

    Dynamix Physical Therapy LLC

    Customer service associate job in Milan, TN

    Call Center Specialist Reports to: Operational Support Director Full-time or Part-time: Full-time Job Description: Dynamix Physical Therapy is seeking to fill a Call Center Specialist role. This role is based in our corporate office in Milan. As this role is a progression from our Customer Care Coordinator role, to be considered for this position you must have served for at least one year as a CCC, or have the equivalent of previous Call Center experience.The primary duties of this position are to assist our clinics with scheduling initial evaluations and creating value with our customers on their first interaction with Dynamix Physical Therapy. This position will also assist the Insurance and Authorization Department with responsibilities during high demand. They will always represent the Dynamix brand and assist the clinic by helping promote the Dynamix brand. Accountability: Capture referrals from the fax portal of each clinic Call the customer and schedule the IE appointment within 48 hours of the initial request received Build customer and case in EMR Enter the customer on the spreadsheet for the Insurance and Authorization Center Monitor missed IE appointments and call the customer for rescheduling Assist the Insurance and Authorization Department as needed Complete special projects as assigned promptly Maintain paperless goals and a neat work area Adhere to all HIPAA compliance guidelines Attend and participate in Training Camps Participate in company events Personality Traits Highly Organized Friendly and interactive Punctual Flexible Dedicated Dynamix Physical Therapy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
    $27k-38k yearly est. Auto-Apply 3d ago
  • Retail Store Associate

    Goodwill Industries of Middle Tennessee 4.0company rating

    Customer service associate job in Jackson, TN

    The Retail Store Associate will provide customer service to donors and customers in daily operations of the store in an effort to reach preset sales goals. Our Retail Store Associates properly prepare donated items for retail sale. They thrive knowing that serving customers and donors is a priority. The Retail Store Associate will promote a positive work environment that celebrates our vision, mission and core values of Teamwork, Respect, Uprightness and Empowerment in every action and interaction with team members, donors, customers, management and persons served. Job Description Essential Functions Cashier Demonstrates an enthusiastic, winning attitude at all times. Acts courteously and with interest in each encounter with guests. Performs register tasks including verifying funds, accurately counting down register, maintains cleanliness and stocking register areas. Follows proper phone etiquette and uses paging system. Follows all GIMT loss prevention procedures. Maintains all floor visual presentations, i.e. houseware end caps, H-rack displays, shoe racks. Performs store housekeeping duties as needed to include sweeping, mopping, vacuuming, wiping shelves and dusting (including store, processing area, donation center, restrooms and dressing rooms). Ensures the proper rotation of all store merchandise. Follows retail dress code policy. Able to perform opening and closing procedures per retail policy. Perform other duties as assigned by management. Production Responsible for pricing donated product to meet production standards and goals for store sales. Responsible for selecting quality donated product within Goodwill stores to meet goals for E-Commerce. Promotes and adheres to GIMT' mission and values. Keeps store stocked in accordance with production goals by transferring saleable items to sales floor. Prepares products for shipping in accordance with the standard operating procedure. All Areas Readily available to customers and exhibiting a high level of customer service. Be at designated work area ready to work by the scheduled time. Accurately and efficiently follow GIMT merchandising standards, i.e.: product placement and stock rotation. Knowledgeable of and complies with all company policies and procedures, as well as legal requirements, at all times. Helps contribute to a safe, welcoming environment for employees and customers. Wears personal protective gear. Performs store housekeeping duties as needed to include sweeping, mopping, vacuuming, wiping shelves and dusting (including restrooms and dressing rooms. Will use typical janitorial mechanical equipment, i.e. floor scrubber). Regular, reliable attendance, as defined in Goodwill's attendance policy. Perform other duties as assigned by management. Minimum Qualifications Required Skills: Education No High School Diploma or GED, required. Experience No previous experience required. Knowledge and Skills Ability to effectively communicate with supervisors, employees and customers. Ability to work independently and coordinate multiple projects simultaneously. Able to problem-solve, prioritize and be able to multi-task. Excellent decision-making skills. Strong attention to details. Able to do basic math (addition, subtraction, multiplication and division) and manage a budget. Able to operate cash register. Basic computer skills (Basic Excel and E-mail). Preferred Education / Experience / Knowledge & Skills / Certifications & License Experience in retail, customer service or production is preferred. Physical and Work Condition Requirements Must be able to stand, bend and reach for the duration of your shift. Must be able to lift, push and pull a minimum of 50 pounds. Material Handler must be able to drive forklift. Donation Attendants must be able to lift, push and pull a minimum of 50 pounds.
    $20k-26k yearly est. Auto-Apply 13d ago
  • E Branch Call Agent

    Leaders Credit Union 3.7company rating

    Customer service associate job in Jackson, TN

    Thank you for taking the time to review our positions. At Leaders Credit Union, our mission is to “Power your passion and make lives better.” We are very intentional about the hiring and interview process, which means we take our time. We want to make sure that you find the perfect career path! We truly appreciate your interest in Leaders Credit Union. Who is Leaders Credit Union? We are a member-owned financial cooperative. This means that we exist to serve the needs of the consumers who own accounts at Leaders Credit Union. They are owners, and their financial well-being is at the heart of every decision we make. We are one of the largest credit unions in West Tennessee, and one of the most stable. Our purpose is simple: to provide a sound, convenient alternative to traditional banking. What are our core values? As a team member of Leaders Credit Union, you would be asked to adhere to a specific set of core values. These values should govern all decisions that are made when serving our members' needs. These values are: Member Focused Team Oriented Community minded Forward Thinking Trusted Partner Why Leaders? Leaders Credit Union has been ranked one of the Best Credit Unions to Work For in the country for three years in a row. So, what makes Leaders such a great place to work? Great benefits! We offer healthcare, vacation time, sick time, 401k options, and a profit-sharing plan (just to name a few!) Our Human Resources team is always looking to make sure that our benefit packages are competitive. Work with a mission! Our mission statement isn't just something written on a billboard, we truly look to “power your passion and make lives better.” That mission is lived out by member facing personnel as well as our back-office employees. Extensive training! We go to great lengths to make sure you know your job responsibilities and are comfortable through a very thorough training process. But our training goes beyond that. We offer monthly classes on everything from mortgage products to conflict resolution. We give you the tools you need to succeed. Room for growth! At Leaders, you are only limited by your own ambition. Being part of a quickly growing financial institution leaves room for personal growth, and we do our best to promote from within whenever possible. What does a day as a Universal Banker look like? Assist members with all financial transactions via our digital channels (phone, email, web). Meet and exceed Leaders Credit Union's established member service standards in all member and coworker interaction. Answer phones in an efficient manner while maintaining service standards. Maintain accurate and complete information on member accounts. Work directly with our members to assist in their financial growth through product referral Provide members with excellent service through digital interactions What is the schedule? Our hours are 8:00 am to 6:00pm Monday through Friday. The 6:00 hour is covered on a rotating basis. Our E-Branch is open from 9:00 to 1:00 on Saturdays. Saturdays are covered on a rotating basis. Working Saturdays does have it perks! We offer Saturday pay, which means time and a half, no matter how many hours you have worked during the week. Sometimes giving top-notch member service may require a little overtime, but we value work-life-balance and do our best to limit this. Does your skillset and experience line up? For this role, we are looking for someone who: Has a high school education or GED 6 months or more of financial institution experience would be preferable Excellent verbal and written communication skills Provide prompt, accurate, friendly, and professional service to all credit union members and coworkers What is next? If you think this role is the prefect fit for you, please apply and upload your resume online. Once you have applied you will receive an email from our system saying your application has been received. Keep an eye on your email over the next few weeks as this is our main form of communication. If the next step for you is an interview, we will reach out via email. If this position isn't the right fit at this time, we will keep your resume on file in case anything else comes available that you might be a great fit for. Thank you for choosing Leaders!
    $26k-29k yearly est. Auto-Apply 14d ago
  • Customer Solutions Associates - Bilingual (Spanish)

    PRA Group 4.8company rating

    Customer service associate job in Jackson, TN

    We invite you to explore a future with us at PRA Group, a diverse and growing company that has a tangible impact on the global economy. Works with customers to assess customer needs to determine and implement individualized account resolution. Appropriately responds to customer service inquires in a manner that promotes a positive Company brand. Complies with all aspects of the Fair Debt Collection Practices Act (FDCPA), other regulatory requirements and company policies and procedures. This position operations on a rotating schedule designed to support business coverage needs. The schedule follows a six-week rotation that includes a mix of early, mid, and late shifts. Candidates must have availability Monday through Friday until 10:00PM and availability on Saturdays from 7:00AM to 4:00PM. During any given rotation period, candidates should expect: -up to two weekday evening shifts ending at 10:00PM -up to two weekday shifts ending at 6:00PM Day shifts from 8:00AM to 5:00PM on weekdays and rotational Saturdays Assigned schedules will be provided in onboarding. Key Responsibilities (other duties may be assigned): Core Collections: Works with customer to create affordable plans Request's debit or ACH information to secure plans Modifies plans as requested by customers Takes appropriate action if customer disputes the account(s) Listens for hardship cues in customer conversations and notes account appropriately Update's customer account information including; telephone, mobile, address and email Requests required letters to be mailed or emailed as appropriate to customers to notify of transfer of account, encourage payment of delinquent account or confirm agreements to settle account Records information about financial status of the customer and status of collection efforts using automated collections software Obtains and reviews appropriate correspondence and documents, both paper and electronic that pertain to the account Establishes payment schedule, grants extensions of payment deadlines or temporary payment suspension Settles accounts within limits authorized or obtains necessary information for supervisor to review/approve the settlement Responsible for ensuring compliance with applicable laws, regulations, and company policies across areas of organizational responsibility Completes all required compliance or other training Peer Coaching and Development Provides signoffs/acknowledgements for payment plans established by peers when needed Provides developmental support in new hire onboarding through peer-to-peer mentoring and sharing best practices Professional Experience & Qualifications: High School Diploma or equivalent 1+ years of recent, consecutive work history and/or employment preferred Familiarity with the Fair Debt Collection Practices Act (FDCPA), Fair Credit Reporting Act (FCRA) and all other federal and state laws and regulations related collections preferred Excellent verbal communication and customer service skills Ability to complete required company trainings Work Environment: Work is performed in an office environment with telephones, personal computers, and printers. The office environment is an open workspace with individual workstations. The noise level of the environment is usually moderate. This position is as sedentary position with seldom to occasional lifting of less than 11 pounds; requires frequent lifting of less than 1 pound; and may require standing less than or equal to 1/3 of the day. Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. All qualified applicants will receive consideration for employment regardless of age, race, color, sex, gender, religion, national origin, physical or mental disability, citizenship, or any other classes recognized by state or local law or any other characteristic protected under applicable federal, state or local law. We are a drug free workplace. To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status.
    $37k-50k yearly est. Auto-Apply 13d ago

Learn more about customer service associate jobs

How much does a customer service associate earn in Jackson, TN?

The average customer service associate in Jackson, TN earns between $20,000 and $36,000 annually. This compares to the national average customer service associate range of $24,000 to $40,000.

Average customer service associate salary in Jackson, TN

$27,000

What are the biggest employers of Customer Service Associates in Jackson, TN?

The biggest employers of Customer Service Associates in Jackson, TN are:
  1. Dollar Tree
  2. Family Dollar
  3. Walgreens
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