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Customer service associate jobs in Redding, CA - 148 jobs

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  • Customer Experience Lead-Mt. Shasta Mall

    Victoria's Secret 4.1company rating

    Customer service associate job in Redding, CA

    A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager. Primary Responsibility: The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates. All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top-line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $17.50 Maximum Salary: $21.75 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Demonstrates excellent merchandising skills. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Ability to monitor/track progress and incorporate feedback into decision-making. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 1 year of retail experience preferred. * Experience directing other individuals in the performance of their job duties preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
    $17.5-21.8 hourly 1d ago
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  • Seasonal Associate

    Eddie Bauer 4.4company rating

    Customer service associate job in Anderson, CA

    Our Seasonal Sales Associates promote our culture, values and mission. As a Seasonal Sales Associate, your number one job is to share your love of fashion and do whatever it takes to create an amazing shopping experience for our customers. Who You Are: Engaging personality who provides great service. Excited to meet new people. Thoughtful with a desire to make others feel good about themselves and their individual style. Responsibilities As a Seasonal Sales Associate you will: Engage and connect with customers to create an amazing shopping experience. Achieve and exceed sales goals by executing our selling strategy. Share product knowledge with customers to maximize sales. Engage with customers to build relationships and brand loyalty by using company tools. Show understanding of customer's personal style when offering fashion advice. Inspire customers with your product knowledge to cater to their needs. Assist with daily opening and closing tasks to maintain a clean, neat, and tidy store. Complete assigned job responsibilities such as floor sets, filling the floor, ringing up customers, etc. Remain positive and professional, working together with the team to make a great environment for our customers and each other. Model our values of respect, integrity, teamwork, compassion, accountability, and inclusivity. Qualifications Flexible availability to meet the needs of the business (including evenings and weekends).
    $24k-31k yearly est. Auto-Apply 60d+ ago
  • Children and Family Services Liaison

    Children's Legacy Center 3.8company rating

    Customer service associate job in Redding, CA

    The Children and Family Services Liaison serves as the main point of contact between One SAFE Place (OSP) and Shasta County Children's Services (CS). The CFS Liaison provides emotional support and domestic violence counseling and education to adult CS clients who have experienced domestic violence, provides consultation and education regarding domestic violence issues to CS staff, and participates in all CS staff meetings as scheduled. This position will work between the Children's Services office four (4) days a week and the One SAFE place location one (1) day a week. Duties and Responsibilities: Provide education, consultation, and support to parents and caretakers regarding domestic violence and its effects on children. Coordinate and facilitate on-site and educational groups for parents and caretakers referred by CS staff. Coordinate and facilitate one-on-one “Mini Discovery” sessions for parents and caretakers referred by CS staff. Accompany CS staff on home visits as requested. Present 'Domestic Violence 101' to new CS staff and facilitate ongoing training to enhance understanding of domestic violence. Provide counseling and education to clients regarding the impact of Intimate Partner Violence (IPV) on children. Provide information about Intimate Partner Violence (IPV) and offer referrals to services available through community-based organizations. IPV resources and referrals to services provided by community-based organizations. Provide an average of 16 hours per week participating in direct client contact in client homes or other locations determined by BHSS staff responding to IPV in which children are present. Collaborate with CS staff to support clients experiencing domestic violence and encourage positive engagement with their case plans. Act as a liaison between CS staff, One SAFE Place staff, and other agencies, coordinating services for parents and caretakers. Prepare for, attend, and participate in various meetings, including CS case staffing, daily staff meetings, Red Team Meetings, MDT meetings and monthly contract meetings. Attend and participate in monthly One SAFE Place staff meetings and trainings. Write and submit quarterly and monthly Program Reports for CS supervisors and the One SAFE Place Board of Directors including the Protective Factor report. Provide clients with crisis intervention counseling, personal advocacy, peer counseling, safety planning, and court accompaniment. Reinforce positive parenting techniques and supervise children as needed. Maintain availability of educational materials related to domestic violence at CS offices. Assist with the identification and applications for grants as directed by the Client Services Director. Provide mandatory coverage for Crisis Hotline shifts which may include after hours, nights, and weekends Other duties as assigned Knowledge, Skills and Abilities: Strong understanding of the dynamics of domestic violence, intimate partner violence (IPV), and their impact on survivors and children Knowledge of trauma-informed practices and the ability to apply them in a sensitive and supportive manner Ability to provide nonjudgmental, culturally competent support to survivors of trauma Experience with basic crisis intervention, active listening, and de-escalation techniques Knowledge of child development and parenting practices to help guide caretakers Comfortable presenting and facilitating group and one-on-one educational sessions Ability to work collaboratively with multidisciplinary teams, including social workers, law enforcement, and service providers Skilled at navigating systems and advocating for client access to community resources Education and Experience: High school diploma or equivalent required; associate or bachelor's degree in human services, social work, psychology or a related field preferred Minimum of one year experience working with survivors of domestic violence, sexual assault, and/or human trafficking or related experience Ability to work independently and prioritize tasks effectively Demonstrated ability to maintain confidentiality and handle sensitive information with discretion Must possess a valid driver's license, reliable transportation, and auto insurance Must be able to pass background checks as required by funding and licensing agencies Physical Requirements: Ability to sit or stand for extended periods (up to 6 hours intermittently throughout the day). Ability to walk, climb stairs, and move around office settings and residential or community environments. Frequent travel between sites (Children's Services office, One SAFE Place, client homes, and community locations), including driving for up to 1-2 hours per day. Bending, stooping, reaching, kneeling, or crouching may be required when interacting with children or assisting in family environments. Occasional lifting and carrying of supplies, presentation materials, or children up to 25 pounds. Exposure to high-stress, emotionally intense situations involving domestic violence and trauma. Potential exposure to clients in crisis who may exhibit unpredictable or volatile behavior. Must be comfortable working in clients' homes, which may have varying levels of cleanliness, safety, and stability. Must be able to maintain professional composure and emotional resilience while handling sensitive topics and emergencies. Visual and auditory ability to observe and assess behaviors, respond to client needs, and complete documentation and reporting. Clear verbal communication to provide education, counseling, and advocacy in emotionally charged environments. Rate of Pay: Full Time $25.00 - $27.00 per hour Benefits: Employee covered Health Insurance Employee covered Dental Insurance Employee covered Vision Insurance 401(k) package Employee covered Prestige Urgent Care Membership Paid Time Off Who we are: One SAFE Place and Children's Legacy Center are separate legal entities. Arch Collaborative is a fictitious business name (DBA) of Children's Legacy Center. Under the DBA Arch Collaborative, and a signed management services agreement, Children's Legacy Center assist's One SAFE Place with operations and enhances OSP's impact. Through One SAFE Place's participation in Arch Collaborative, we have created a network of organizations that respond effectively to trauma, violence, and exploitation in our community while maintaining the legal status of each organization.
    $25-27 hourly 60d+ ago
  • Customer Engagement Specialist

    Tom Storer Agency-Farmers Insurance

    Customer service associate job in Redding, CA

    Job Description Join our multi-award earning Insurance Agency ! I am looking for someone with excellent phone skills, with a great personality. Simply put, you must Love People , and love to connect ! This role is very key to our organization, and is the entry point that would set you up for a career path. Benefits Hourly Base Salary + Bonus Opportunities Paid Time Off (PTO) Mon-Fri Schedule Tuition Reimbursement Hands on Training Career Growth Opportunities Responsibilities Outbound phone calls to potential, and current clients. Setting appointments for our current sales producers. Requirements Must be upbeat , Organized, and Love people ! High energy, and career minded. Not afraid of the phone, and willing to make many calls every day.
    $42k-69k yearly est. 3d ago
  • Customer Service Advisor

    Radius Recycling

    Customer service associate job in Redding, CA

    Responsibilities include working as part of a retail sales team to provide best in class customer care. The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations. This is a retail sales position that requires a “can do” selling spirit and the ability to work as a team to meet the store's sales goals. The CSA will be present during all peak customer traffic periods which could include weekends, sale days, or any other occasion that would generate high customer flow into the store per the specified store schedule. The CSA will promote sales and service to customers. The CSA is expected to maintain the excellent standards of all Pick-n-Pull policies and procedures, while always being pleasant, respectful, and helpful. Essential Functions: Promote the Pick-n-Pull Safety Culture. Be a team player. Work as a member of the team to help the team achieve its goals. Maintain a high level of integrity. Provide required information to customers as they enter the store. Offer friendly and enthusiastic answers to customer questions. Follow loss prevention, risk control, quality assurance, and proper cash handling procedures at all times. Work as a team towards housekeeping, janitorial, and other duties as assigned by the task list. This can include cleaning tires, carrying batteries, mopping floors, etc. Follow all company policies and procedures. Identify when customer interaction requires assistance from management. Complete sales training and follow the Pick-n-Pull 5 Step Sales Model. Engage in continuous training and education in all areas of the Pick-n-Pull business. Additional duties as assigned. Qualifications: Must work safely at all times. Must have good people skills with an outgoing friendly positive attitude. Able to work retail hours including overtime, weekends and holidays. Must have reliable means of transportation. Must be able to read, write, and speak in the English language. Bilingual in Spanish a plus, but not required. Be proficient in automotive part/product identification and recognize parts and how they relate to our customer receipts. Follow company dress code policy, maintaining a well groomed, neat appearance so as to create a favorable impression with customers. Previous experience in a retail environment preferred but not required. Physical Activities Required to Perform Essential Functions: Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions. Manual dexterity to maintain the housekeeping of the facility by mopping, sweeping, etc. In conjunction, but not limited to, assigned task list duties. Vision must be sufficient to perform job functions safely as described above. Able to work on feet (stand and walk) for assigned work shift. Job Conditions: Exposure on a regular basis to outdoor weather conditions. Exposure to occasional noisy conditions and machinery operation. PLEASE NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. All U.S. applicants must be 18 years of age or older and all Canada applicants must be 16 years of age or older. Radius Recycling participates in e-verify for all U.S. new hires. An offer of U.S. employment by Radius Recycling or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check. All new hires must review and sign an Arbitration Agreement. This applies to all U.S. non-union employees. As an Equal Opportunity Employer, Radius Recycling does not discriminate on the basis of race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state or federal law.
    $32k-40k yearly est. 1d ago
  • Financial Services Associate I - IV

    Sierra Central Credit Union 3.9company rating

    Customer service associate job in Redding, CA

    We are seeking a reliable and customer-focused individual to join our team as a Financial Services Associate I-IV. In this role, you will be responsible for providing exceptional customer service, processing transactions accurately, and promoting our products and services to customers. Summary: Provide accurate, prompt and professional member service while promoting credit union services. Actively participate in the branch efforts to meet or exceed assigned production goals. Responsibilities: - Greeting customers and assisting them with their banking needs - Processing deposits, withdrawals, and other transactions accurately and efficiently - Balancing cash drawers and reconciling discrepancies - Cross-selling bank products and services to customers - Inputting new account/loan applicant requests - Assisting customers with account inquiries and problem resolution in a professional manner - Adhering to bank procedures and security protocols to ensure the safety of customer transactions - Willing to travel and work at other branches as business needs dictate, sometimes on short notice. Requirements Qualifications: - High school diploma or equivalent - Previous customer service experience preferred - Comfortable doing sales and cold-calling - Strong communication and interpersonal skills - Ability to work efficiently in a fast-paced environment - Attention to detail and accuracy in handling transactions - Knowledge of banking products and services is a plus - Must pass background check Compensation Range: The company anticipates offering an hourly range between $20.09 and $30.26 for this position at the time of hire. This range includes base salary (or hourly wages) and does not include possible overtime for non-exempt employees or any applicable performance-based incentives or commissions. Financial Service Associate I - $20.09 - $20.59 - No banking to less than 3 years of banking/financial institution experience. Cash handling and customer service preferred. Financial Service Associate II - $21.00 - $22.57 - Three years credit union/financial institution experience with strong foundation in member service, cross-selling, and loan processes with one year experience as Financial Service Associate preferred. Financial Service Associate III - $23.60 - $25.46 - Four years credit union/financial institution experience with strong foundation in member service, cross-selling, and loan processes with one-year experience as Financial Service Representative preferred. Financial Service Associate IV - $25.00 - $28.16 - Four plus years credit union/financial institution experience with strong foundation in member service, cross-selling, and loan processes with one-year experience as Financial Service Representative preferred. Annual Merit Increase: Employees are eligible for a discretionary yearly merit-based salary adjustment, based on individual performance and company results. Comprehensive Benefits Package: We provide a robust benefits package designed to support your health, financial security, and work-life balance including: Medical, Dental & Vision Insurance options Voluntary Lines including hospital indemnity, accident, and critical illness policies Company Paid HRA (with enrollment in certain health plans) Company Paid Basic Term Life Insurance Coverage at 2× annual base salary, up to a maximum of $500,000 for full-time employees $25,000 for part-time employees Company Paid Long-Term Disability Insurance for Full-Time Employees Company Paid Telehealth Services Membership (Teladoc) Company Paid Employee Assistance Program (EAP) 401(k) Retirement Plan Employer-funded safe harbor contribution of 3% of employee's eligible earnings Discretionary employer match on employee contributions Flexible Spending Accounts HSA Medical FSA Dependent Care FSA Limited Purpose FSA Paid Time Off Vacation accruals based on status and tenure within company 12 sick days accrued annually for full-time employees 1 hour for every 30 hours worked for part-time employees 11 paid holidays (eligible after 90 days of employment) Travel Expense Reimbursement All necessary and work-related travel expenses will be reimbursed in accordance with company policy If you are a motivated individual with a passion for providing excellent customer service, we encourage you to apply for this position. We offer a competitive salary, benefits package, and opportunities for career growth within our organization. We look forward to receiving your application and potentially welcoming you to our team as a Financial Services Associate I - IV. Thank you for considering this employment opportunity. Salary Description $20.09 - $28.16 depending on experience
    $20.1-30.3 hourly 43d ago
  • Store Customer Service Specialist

    1715 High School

    Customer service associate job in Redding, CA

    This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public. Minimum Requirements: Must be at least eighteen (18) years of age Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future Must have a valid, unrestricted Driver's License Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation Preferred Qualifications: Have at least a High School diploma or GED Have at least one (1) year experience working in a delivery, retail, or customer service position Have previous work experience selling paint and paint related products Have previous work experience operating tinting and mixing equipment Ability to read, write, comprehend, and communicate in more than one language Ability to read, write, comprehend, and communicate in Spanish #SHWSales Ensure high levels of customer satisfaction through excellent sales service Assist customers in person and over the phone by determining needs and presenting appropriate products and services Build productive trust relationships with wholesale and retail customers Process sales transactions accurately and consistent with policies and procedures Follow and achieve sales goals on a monthly, quarterly, and yearly basis Maintain precise work order files and formulas Pull appropriate products from the sales floor or warehouse Tint and mix products, as needed, to customer specifications Stock shelves and set up displays Clean store equipment Load/unload delivery trucks Assist in making deliveries, as needed Maintain in-stock and presentable condition assigned areas Remain knowledgeable on products offered and discuss available options Comply with inventory control procedures Suggest ways to improve sales
    $32k-43k yearly est. Auto-Apply 60d+ ago
  • Retail Full-Time Customer Experiance Coordinator

    Tjmaxx of Ca

    Customer service associate job in Redding, CA

    TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. Creates a positive internal and external customer experience Promotes a culture of honesty and integrity; maintains confidentiality Takes an active role in training and mentoring Associates on front end principles Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates Addresses customer concerns and issues promptly, ensuring a positive customer experience Ensures Associates execute tasks and activities according to store plan; prioritizes as needed Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates Provides and accepts recognition and constructive feedback Partners with Management on Associate training needs to increase effectiveness Ensures adherence to all labor laws, policies, and procedures Promotes credit and loyalty programs Supports and participates in store shrink reduction goals and programs Promotes safety awareness and maintains a safe environment Other duties as assigned Who We're Looking For: You. Available to work flexible schedule, including nights and weekends Strong understanding of merchandising techniques Capable of multi-tasking Strong communication and organizational skills with attention to detail Able to respond appropriately to changes in direction or unexpected situations Team player, working effectively with peers and supervisors Able to train others 1 year retail and 6 months of leadership experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 1160 Hilltop Drive Location: USA TJ Maxx Store 0837 Redding CAThis position has a starting pay range of $17.50 to $18.00 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
    $17.5-18 hourly 21d ago
  • Retail Associate

    Redding Ca 3.6company rating

    Customer service associate job in Redding, CA

    GENERAL PURPOSE\: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours, and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals. ESSENTIAL FUNCTIONS: Understands that safety is the number one priority and practices safe behaviors in everything they do. Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership. Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs. Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying “hello” throughout the Store as well as saying “thank you” with every register transaction. Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed. Represents and supports the Company brand at all times. Maintains a professional appearance, and adheres to the Company dress code at all times. Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards. Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers. Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards. As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise. Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals. Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders. Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner. Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 pounds. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. Associates who work Stockroom shifts\: Ability to regularly push, pull and lift more than 20 pounds. SUPERVISORY RESPONSIBILITIES: None DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
    $31k-38k yearly est. Auto-Apply 60d+ ago
  • Retail Sales Associate

    Best Buy 4.6company rating

    Customer service associate job in Redding, CA

    As a Retail Sales Associate, you'll be the face of Best Buy for customers who visits our stores. We'll train you with the skills and knowledge you need to confidently recommend the right tech products and services to meet each person's unique needs. If you have a passion for sales or just helping people, this role is great for you. What you'll do * Welcome and engage with customers in a warm, friendly manner * Perform product demos, answer questions and make recommendations that meet customers' needs across all departments * Complete cashier duties for purchases, returns and exchanges * Maintain appropriate knowledge and expertise through ongoing learning and development * Help keep the sales floor clean and well stocked * Assist with in-store pickup and curbside pickup orders Basic qualifications * 3 months of experience working in retail or another fast-paced, team-oriented environment * Ability to work a flexible schedule, including holidays, nights and weekends What's in it for you We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life. Our benefits include: * Competitive pay * Generous employee discount * Financial savings and retirement resources * Support for your physical and mental well-being About us As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here. Best Buy is an equal opportunity employer. Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page. Auto Req. ID1014516BR Location Number 000838 Redding CA Store Address 1010 Hilltop Dr$16.9 - $20.57 /hr Pay Range $16.9 - $20.57 /hr
    $16.9-20.6 hourly 8d ago
  • Child Care Services Specialist

    Shasta County Office of Education 3.7company rating

    Customer service associate job in Redding, CA

    We are located in beautiful Northern California on the Sacramento River, near Shasta Lake, Whiskeytown Lake, Mt. Shasta, Mt. Lassen, and many other natural wonders. We are an outdoor enthusiast's ideal destination. If you are searching for a place with affordable homes, where you can escape traffic and congestion, and with a true sense of community then come explore Shasta County, California. We are committed to ensuring that all students receive a quality education taught by highly qualified and motivated staff committed to the academic, social, and emotional needs of every student. Our mission at the Shasta County Office of Education, "To be leaders in educational excellence, offering support to schools and community to ensure Shasta County students receive a quality education preparing them for high school graduation and success in career and college". It is a mission we do not take lightly. We are accountable to our clients, not only in providing a quality education for our youth, but also in maintaining sound management practices and care in how we provide oversight to the 25 school districts in Shasta County. Together with the school district superintendents we have developed common goals centered around collaboration and support for all students throughout Shasta County. Core Values Service to and Engagement of school districts, and community partners and each other for the benefit of all students Hopeful and Helpful Aspire to improve and innovate Shared humor and joy Trustworthy Attract, hire, and retain the best employees Purpose The job of Child Care Services Specialist is done for the purpose/s of performing a variety of complex and specialized duties in support of the Early Childhood Services department including record-keeping and referral functions; and serving as a liaison between parents, students, staff, partner agencies, outside organizations and the public concerning the Early Childhood Services department. This job reports to the Assigned Administrator/Supervisor. Essential Functions * Assists parents with enrolling in Early Childhood services for the purpose of referring parents to appropriate community resources and educational programs in accordance with their parent needs. * Communicates with County Office personnel, families, various outside agencies and the public for the purpose of educating on quality child care, exchanging information, resolving issues or concerns and coordinating services for families as needed. * Conducts home visits to exempt and licensed providers for the purpose of sharing information about health and community resources, assisting with licensing process, and understanding rules/regulations. * Confers with parents for the purpose of identifying and monitoring parents progress of referrals of child care and support services. * Develops, implements, and conducts trainings about supporting programs, agencies and the community (e.g. early child care, education programs, partner agencies, etc.) for the purpose of coordinating outreach events, presenting materials and information, and representing our programs and services in the community. * Maintains a variety of confidential and non-confidential manual and electronic lists and records for the purpose of providing an up-to-date reference and audit trail for compliance. * Participates in a variety of meetings, workshops and trainings (e.g. CPR/First Aid, recruitment events, parent trainings, etc.) for the purpose of remaining knowledgeable with program guidelines and assisting with the development, implementation and conduction of training activities in support of families, child care and educational programs. * Prepares and maintains various records and reports (e.g. parent files and records with health and contact information, licensed providers listings, correspondence, etc.) for the purpose of supporting the early childhood specialists with clerical functions, documenting activities, providing written reference, and/or conveying information. * Refers providers, students and families to local resources and services (e.g. state agencies, medical professionals, counselors, foundations, charities, etc.) for the purpose of ensuring the need of students and families are met. * Responds to inquiries from a variety of internal and external sources for the purpose of providing information and/or direction as may be required. * Serves as liaison between parents, staff, partner agencies, care providers, outside organizations and the public for the purpose of providing technical support and assistance concerning related services, practices, policies, procedures, requirements and standards concerning Early Childhood Services. Other Functions * Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit. Job Requirements: Minimum Qualifications Skills, Knowledge and Abilities SKILLS are required to perform multiple tasks with a potential need to upgrade skills in order to meet changing job conditions. Specific skill based competencies required to satisfactorily perform the functions of the job include: operating standard office equipment including using pertinent software applications; planning and managing projects; applying curriculum and instructional techniques; counseling and mentoring employees; preparing and maintaining accurate records; facilitating meetings; performing standard bookkeeping; and adhering to safety practices. KNOWLEDGE is required to perform basic math, including calculations using fractions, percents, and/or ratios; read a variety of manuals, write documents following prescribed formats, and/or present information to others; and analyze situations to define issues and draw conclusions. Specific knowledge based competencies required to satisfactorily perform the functions of the job include: knowledge of community resources; principles of a community services program; school educational programs; age appropriate activities/behaviors; job-related codes/laws/rules/regulations/policies; and stages of child development. ABILITY is required to schedule a number of activities, meetings, and/or events; gather and/or collate data; and use basic, job-related equipment. Flexibility is required to work with others in a wide variety of circumstances; work with data utilizing defined but different processes; and operate equipment using defined methods. Ability is also required to work with a diversity of individuals and/or groups; work with a variety of data; and utilize specific, job-related equipment. Problem solving is required to analyze issues and create action plans. Problem solving with data may require independent interpretation; and problem solving with equipment is limited. Specific ability based competencies required to satisfactorily perform the functions of the job include: adapting to changing work priorities; communicating with diverse groups including those with varying educational levels; maintaining confidentiality; setting priorities; meeting deadlines and schedules; and working as part of a team. Responsibility Responsibilities include: working under limited supervision following standardized practices and/or methods; leading, guiding, and/or coordinating others; operating within a defined budget. Utilization of resources from other work units is often required to perform the job's functions. There is some opportunity to impact the organization's services. Working Environment The usual and customary methods of performing the job's functions require the following physical demands: some lifting, carrying, pushing, and/or pulling, and significant fine finger dexterity. Generally the job requires 50% sitting, 30% walking, and 20% standing. The job is performed under minimal temperature variations and in a generally hazard free environment. Experience Job related experience with increasing levels of responsibility is required. Education Community college and/or vocational school degree with study in job-related area. Equivalency Any combination equivalent to: associate's degree in social services or related field and two (2) years experience working with families in a social services or educational environment. The stated education and experience requirements are the preferred minimum qualifications for this job. However, relevant experience to substitute for the education requirement and relevant education, certificates and/or licenses to substitute for the experience requirement may be allowed. Required Testing Certificates Performance & Written Testing Valid California Driver's License CPR/First Aid Trainer Certificate within 3 months of hire date. Continuing Educ./Training Clearances Maintains Certificates and/or Licenses Department of Justice & FBI LiveScan Clearance Pre-Placement Health Assessment Tuberculosis Risk Assessment Clearance FLSA Status Approval Date Salary Range Non Exempt 22 Refer to the job posting for a list of experience requirements or if you have any questions or need further clarification, please contact the email address listed in the posting. APPLICATION PROCEDURE: *Submit a completed online application via EDJOIN. (required) *Submit Letter of Introduction stating educational background and experience as it relates to this position. (required) *Submit a current resume'. (required) *Submit 2 Letters of Recommendation (current within 5 years). (optional) ALL ITEMS MUST BE SUBMITTED ONLINE FOR A COMPLETE APPLICATION APPLICATION PROCEDURE: *Submit a completed online application via EDJOIN. (required) *Submit Letter of Introduction stating educational background and experience as it relates to this position. (required) *Submit a current resume'. (required) *Submit 2 Letters of Recommendation (current within 5 years). (optional) ALL ITEMS MUST BE SUBMITTED ONLINE FOR A COMPLETE APPLICATION * Letter of Introduction (Cover Letter (Not to exceed one page)) * Resume (Resume') Comments and Other Information Location: Early Childhood Services - 43 Hilltop Redding, CA 8:00am-5:00pm, Permanent; 12 month #2526040 #2526039 Performs a variety of complex and specialized duties in support of the Early Childhood Services department including enrollment, record-keeping, referral and placement functions; serve as a liaison between parents, students, staff, partner agencies, outside organizations and the public concerning the Early Childhood Services department. APPLICATIONS THAT DO NOT INCLUDE ALL REQUIRED DOCUMENTS WILL NOT BE CONSIDERED
    $34k-41k yearly est. 25d ago
  • Retail Sales Associate - Part-Time

    Maurices 3.4company rating

    Customer service associate job in Redding, CA

    Brand Overview:As a hometown specialty retailer, maurices is deeply committed to bringing affordable, versatile, and flattering fashion to small towns across North America. We inspire women of all ages to look and feel their best - just as they are. With 900+ stores, we've earned our reputation as a leader in hometown fashion. The true secret to our success is deeply rooted in our commitment to our values.Ready to apply? We currently have an opportunity for a Retail Sales Associate - Part-Time to join our team located at our Store 2082-Mt Shasta Mall-maurices-Redding, CA 96003. Ready to help bring feel good fashion for real life™ to hometowns across North America? We're looking for individuals with a passion for fashion that have what it takes to give the kind of exceptional service our customers know, love and deserve from us. Since 1931, we've helped women look and feel their best every day - making maurices not only a special place to shop, but a great place to work and connect. Apply today! Position Overview: maurices is a world-class specialty retailer that caters to young-at heart fashionistas in small towns. We pride ourselves on our excellent training programs and the consistent feedback we get from our associates who love to work here. We genuinely care about our customers, our communities, our associates, our business partners, and our results. We value the unique strengths and diversity of each individual, which makes us a better place to work, a better store to shop, and a better member of our communities. Associates in all positions play an integral role in our business. What you'll do Our Part-Time Retail Sales Associates (Stylists) create an unforgettable shopping experience that leaves our customers inspired and feeling their best. While the primary responsibility of a Part-Time Retail Sales Associate is to deliver excellent customer service and build wardrobes; sales associates will also participate in visual merchandising and maintaining store presentation, while focusing on the customers' needs to achieve sales goals. What you'll get in return: · A flexible work schedule · A ‘Work Smart, Have Fun' working environment, grounded in teamwork · A growth-minded atmosphere, positive and supported environment · A 40% discount · Well-rounded benefits offerings, including mental and physical health resources General Work Expectations: · Guide the Customer through our award-winning BRAND EXPERIENCE to make authentic connections · Customer-obsessed, leading with loyalty, confidence and product knowledge to advise style and fit, influence with moments that matter · Cash Wrap/Cashier: use our modern store technology (ie: POS, payment systems, tablets, headsets for communication) to be well-informed on company priorities and promotions in-store and online; deliver a seamless, omni-channel shopping experience; promote our loyalty programs and credit services · Maintain maurices' visual and operational standards while keeping the focus on the customer · Product Flow/Shipping and Receiving: support the shipment process to gain awareness of product, what's new and what's already on the floor; contribute to the completion of omni order fulfilment processes including in-store and curbside pick-up Position Requirements: · at least 16 years of age · a willingness to relate to customers of all ages and backgrounds · Goal/Achievement oriented · Some technical aptitude · Ability to follow directions and work with a sense of urgency in a fast-paced environment, while working through competing priorities · Ability to work a flexible schedule The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. All replies confidential - maurices is an equal opportunity employer. Pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements. Part-Time Assistant Store Manager: $17.05 - $18.02 Retail Stylist: $16.90 - $17.00 Sales Support: $16.90 - $17.00 Location: Store 2082-Mt Shasta Mall-maurices-Redding, CA 96003 Position Type:Regular/Part time Benefits Overview: ********************************* Equal Employment Opportunity The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business. The Company welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process. Note to Applicants: Smoking is prohibited in all indoor areas of the Company unless designated smoking areas have been established by a particular location in accordance with applicable law.
    $29k-35k yearly est. Auto-Apply 29d ago
  • Customer Service Representative - CA

    Hassan & Sons Inc.

    Customer service associate job in Redding, CA

    Under the general supervision of the Store Manager and Area Manager, the Customer Service Representative (CSR) supports daily store operations while upholding the company's commitment to exceptional customer service. This role is responsible for cashiering, maintaining store presentation, ensuring food and beverage quality, and fostering a safe and welcoming environment for all customers. The CSR serves as the face of H&S Energy, creating a positive experience for every guest through friendly interactions, product knowledge, and efficient service. Responsibilities and Duties: Customer Service Excellence Greet all customers with enthusiasm and professionalism, creating a welcoming environment (“Welcome to H&S” / “Welcome to Chevron”) Deliver friendly, efficient, and accurate service at checkout while maintaining a positive attitude Follow the company's Four Steps of Customer Service with every interaction to achieve outstanding customer satisfaction and Mystery Shop performance Communicate current promotions, loyalty programs, and product recommendations to enhance customer engagement Represent the company with professionalism in appearance, communication, and conduct Cash Handling & Register Operations Operate the Point of Sale (POS) system accurately for all cash, credit, and debit transactions Ensure correct change is given, receipts are issued, and refunds or exchanges are processed per company policy Perform safe drops, cash counts, and drawer balancing at shift end following standard procedures Verify identification for age-restricted items (alcohol, tobacco, lottery) and credit transactions Store Presentation & Merchandising Stock shelves, coolers, and displays to ensure products are organized, priced correctly, and visually appealing Maintain signage, promotional materials, and pricing accuracy Remove expired, damaged, or recalled items and report discrepancies to the Station Manager Keep the sales floor, counters, and displays neat, clean, and clutter-free Food & Beverage Handling Prepare and maintain all self-serve and ready-to-eat food and beverage stations (coffee, fountain, roller grill, etc.) Follow all food safety, sanitation, and temperature guidelines Clean and sanitize equipment regularly to ensure quality and compliance Maintenance, Cleanliness & Safety Maintain cleanliness of the entire facility, including restrooms, fueling area, and trash disposal Refill windshield washer stations, paper towels, and squeegees at the pumps Follow all safety procedures and emergency response protocols, including knowledge of shutoff systems Report equipment malfunctions or safety hazards immediately to management Additional Duties Adhere to the station's shift duties checklist for assigned shifts Understand and assist with car wash operations (if applicable) Perform other job-related duties as assigned by management Education and Work Experience High school diploma or equivalent preferred Previous experience in retail, food service, or customer-facing roles preferred Basic knowledge of POS systems and cash-handling procedures CPR and First Aid training a plus Strong communication skills and the ability to work effectively in a team environment Skill Set Strong customer service and communication skills Ability to multitask and stay organized in a fast-paced setting Self-motivated and dependable, with strong follow-through and attention to detail Able to follow direction, take initiative, and maintain professionalism under pressure Comfortable using computers and POS systems; basic Microsoft Office skills a plus Flexible availability, including nights, weekends, and holidays Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Frequent standing, walking, bending, and lifting up to 50 lbs Requires use of hands, arms, and vision to operate POS systems and restock merchandise Must be able to work both indoors and outdoors in various weather conditions Exposure to cleaning chemicals, fuel fumes, and noise typical of a retail fuel environment Must be able to communicate clearly and effectively in person and over the phone Reasonable accommodations will be provided as required by law Interview Availability - M-F (8AM - 12 PM) Open Availability All shifts Opening - 4:30 AM - 1 PM Mid Morning - 10 AM - 6:30 PM 2 Closers at 3:15 PM - 11:45 PM
    $32k-41k yearly est. Auto-Apply 55d ago
  • Customer Service Representative

    Lytegen

    Customer service associate job in Redding, CA

    About the Role We are looking for a driven, disciplined, and competitive Sales Consultant who can control conversations, build trust quickly, and close decisively. This is a performance-based role built for individuals who want income growth, authority, and real responsibility. You do not need prior solar or high-ticket sales experience to succeed here. What matters is your ability to learn fast, execute consistently, and take control of your outcomes. You are not just selling a product. You are consulting customers on high-impact solutions that improve long-term value and decision making. Your success is measured by execution, accuracy, and results. Key Responsibilities Conduct in-home or virtual consultations with qualified prospects Understand customer needs and present tailored solutions Lead conversations with confidence and structure Educate customers clearly on products, pricing, and process Handle objections with logic, professionalism, and control Close agreements and ensure all documentation is accurate Maintain strict pipeline discipline and CRM updates Coordinate with operations and support teams for execution Follow pricing, compliance, and process standards Protect company margin and brand integrity What We Expect Strong communication and persuasion skills High accountability and self-discipline Comfort with targets and performance pressure Ability to absorb training and execute quickly Professional conduct and presence Excellent time management Resilience to rejection and setbacks Process-driven mindset Requirements No prior solar or high-level sales experience required Strong willingness to learn and be coached Comfort speaking with customers and handling objections Confidence, competitiveness, and work ethic Reliable transportation and device access Benefits Performance-based compensation structure Uncapped earning potential High commission per closed deal Top performers earn significantly above industry average
    $32k-41k yearly est. Auto-Apply 4d ago
  • Customer Service Representative - State Farm Agent Team Member

    Zach Bay-State Farm Agent

    Customer service associate job in Redding, CA

    Job DescriptionROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Zach Bay - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $32k-41k yearly est. 12d ago
  • Participant Services Representative

    Accrue Select

    Customer service associate job in Redding, CA

    We are currently seeking a Participant Services Representative in our Benefit Department. This role will handle all inquiries from participants, or from organizations making inquiries on behalf of participants, including phone calls, email, written request, facsimile, walk-in or via our website on all Funds related matters. Responsibilities and Duties: Responsible for the following related to the Fund Office benefit plans: - Process participant calls and take care of necessary follow-up - Handle all carrier issues - Handle all participant inquiries (Health & Welfare, Pension, Annuity, Website) - Generate participant work history reports - Additional duties and tasks as may be assigned by management personnel. Qualifications and Skills: High School education or some College preferred Minimum of two years of experience in customer service preferred Experience working with and knowledge of Health and Welfare Benefits Excellent communication and written skills Good computer skills
    $33k-41k yearly est. 60d+ ago
  • Retail Associate

    Red Bluff Ca

    Customer service associate job in Red Bluff, CA

    GENERAL PURPOSE\: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours, and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals. ESSENTIAL FUNCTIONS: Understands that safety is the number one priority and practices safe behaviors in everything they do. Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership. Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs. Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying “hello” throughout the Store as well as saying “thank you” with every register transaction. Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed. Represents and supports the Company brand at all times. Maintains a professional appearance, and adheres to the Company dress code at all times. Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards. Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers. Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards. As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise. Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals. Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders. Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner. Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 pounds. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. Associates who work Stockroom shifts\: Ability to regularly push, pull and lift more than 20 pounds. SUPERVISORY RESPONSIBILITIES: None DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
    $30k-38k yearly est. Auto-Apply 60d+ ago
  • Children and Family Services Liaison

    Children's Legacy Center 3.8company rating

    Customer service associate job in Redding, CA

    Job DescriptionSalary: $25.00 - $27.00 per hour DOE The Children and Family Services Liaison serves as the main point of contact between One SAFE Place (OSP) and Shasta County Children's Services (CS). The CFS Liaison provides emotional support and domestic violence counseling and education to adult CS clients who have experienced domestic violence, provides consultation and education regarding domestic violence issues to CS staff, and participates in all CS staff meetings as scheduled. This position will work between the Childrens Services office four (4) days a week and the One SAFE place location one (1) day a week. Duties and Responsibilities: Provide education, consultation, and support to parents and caretakers regarding domestic violence and its effects on children. Coordinate and facilitate on-site and educational groups for parents and caretakers referred by CS staff. Coordinate and facilitate one-on-one Mini Discovery sessions for parents and caretakers referred by CS staff. Accompany CS staff on home visits as requested. Present 'Domestic Violence 101' to new CS staff and facilitate ongoing training to enhance understanding of domestic violence. Provide counseling and education to clients regarding the impact of Intimate Partner Violence (IPV) on children. Provide information about Intimate Partner Violence (IPV) and offer referrals to services available through community-based organizations. IPV resources and referrals to services provided by community-based organizations. Provide an average of 16 hours per week participating in direct client contact in client homes or other locations determined by BHSS staff responding to IPV in which children are present. Collaborate with CS staff to support clients experiencing domestic violence and encourage positive engagement with their case plans. Act as a liaison between CS staff, One SAFE Place staff, and other agencies, coordinating services for parents and caretakers. Prepare for, attend, and participate in various meetings, including CS case staffing, daily staff meetings, Red Team Meetings, MDT meetings and monthly contract meetings. Attend and participate in monthly One SAFE Place staff meetings and trainings. Write and submit quarterly and monthly Program Reports for CS supervisors and the One SAFE Place Board of Directors including the Protective Factor report. Provide clients with crisis intervention counseling, personal advocacy, peer counseling, safety planning, and court accompaniment. Reinforce positive parenting techniques and supervise children as needed. Maintain availability of educational materials related to domestic violence at CS offices. Assist with the identification and applications for grants as directed by the Client Services Director. Provide mandatory coverage for Crisis Hotline shifts which may include after hours, nights, and weekends Other duties as assigned Knowledge, Skills and Abilities: Strong understanding of the dynamics of domestic violence, intimate partner violence (IPV), and their impact on survivors and children Knowledge of trauma-informed practices and the ability to apply them in a sensitive and supportive manner Ability to provide nonjudgmental, culturally competent support to survivors of trauma Experience with basic crisis intervention, active listening, and de-escalation techniques Knowledge of child development and parenting practices to help guide caretakers Comfortable presenting and facilitating group and one-on-one educational sessions Ability to work collaboratively with multidisciplinary teams, including social workers, law enforcement, and service providers Skilled at navigating systems and advocating for client access to community resources Education and Experience: High school diploma or equivalent required; associate or bachelors degree in human services, social work, psychology or a related field preferred Minimum of one year experience working with survivors of domestic violence, sexual assault, and/or human trafficking or related experience Ability to work independently and prioritize tasks effectively Demonstrated ability to maintain confidentiality and handle sensitive information with discretion Must possess a valid drivers license, reliable transportation, and auto insurance Must be able to pass background checks as required by funding and licensing agencies Physical Requirements: Ability to sit or stand for extended periods (up to 6 hours intermittently throughout the day). Ability to walk, climb stairs, and move around office settings and residential or community environments. Frequent travel between sites (Childrens Services office, One SAFE Place, client homes, and community locations), including driving for up to 12 hours per day. Bending, stooping, reaching, kneeling, or crouching may be required when interacting with children or assisting in family environments. Occasional lifting and carrying of supplies, presentation materials, or children up to 25 pounds. Exposure to high-stress, emotionally intense situations involving domestic violence and trauma. Potential exposure to clients in crisis who may exhibit unpredictable or volatile behavior. Must be comfortable working in clients homes, which may have varying levels of cleanliness, safety, and stability. Must be able to maintain professional composure and emotional resilience while handling sensitive topics and emergencies. Visual and auditory ability to observe and assess behaviors, respond to client needs, and complete documentation and reporting. Clear verbal communication to provide education, counseling, and advocacy in emotionally charged environments. Rate of Pay: Full Time $25.00 - $27.00 per hour Benefits: Employee covered Health Insurance Employee covered Dental Insurance Employee covered Vision Insurance 401(k) package Employee covered Prestige Urgent Care Membership Paid Time Off Who we are: One SAFE Place and Childrens Legacy Center are separate legal entities. Arch Collaborative is a fictitious business name (DBA) of Childrens Legacy Center. Under the DBA Arch Collaborative, and a signed management services agreement, Childrens Legacy Center assists One SAFE Place with operations and enhances OSPs impact. Through One SAFE Places participation in Arch Collaborative, we have created a network of organizations that respond effectively to trauma, violence, and exploitation in our community while maintaining the legal status of each organization.
    $25-27 hourly 26d ago
  • Customer Service Advisor

    Radius Recycling

    Customer service associate job in Redding, CA

    Responsibilities include working as part of a retail sales team to provide best in class customer care. The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations. This is a retail sales position that requires a "can do" selling spirit and the ability to work as a team to meet the store's sales goals. The CSA will be present during all peak customer traffic periods which could include weekends, sale days, or any other occasion that would generate high customer flow into the store per the specified store schedule. The CSA will promote sales and service to customers. The CSA is expected to maintain the excellent standards of all Pick-n-Pull policies and procedures, while always being pleasant, respectful, and helpful. Essential Functions: * Promote the Pick-n-Pull Safety Culture. * Be a team player. Work as a member of the team to help the team achieve its goals. * Maintain a high level of integrity. * Provide required information to customers as they enter the store. Offer friendly and enthusiastic answers to customer questions. * Follow loss prevention, risk control, quality assurance, and proper cash handling procedures at all times. * Work as a team towards housekeeping, janitorial, and other duties as assigned by the task list. This can include cleaning tires, carrying batteries, mopping floors, etc. * Follow all company policies and procedures. * Identify when customer interaction requires assistance from management. * Complete sales training and follow the Pick-n-Pull 5 Step Sales Model. Engage in continuous training and education in all areas of the Pick-n-Pull business. * Additional duties as assigned. Qualifications: * Must work safely at all times. * Must have good people skills with an outgoing friendly positive attitude. * Able to work retail hours including overtime, weekends and holidays. * Must have reliable means of transportation. * Must be able to read, write, and speak in the English language. * Bilingual in Spanish a plus, but not required. * Be proficient in automotive part/product identification and recognize parts and how they relate to our customer receipts. * Follow company dress code policy, maintaining a well groomed, neat appearance so as to create a favorable impression with customers. * Previous experience in a retail environment preferred but not required. Physical Activities Required to Perform Essential Functions: Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions. * Manual dexterity to maintain the housekeeping of the facility by mopping, sweeping, etc. In conjunction, but not limited to, assigned task list duties. * Vision must be sufficient to perform job functions safely as described above. * Able to work on feet (stand and walk) for assigned work shift. Job Conditions: * Exposure on a regular basis to outdoor weather conditions. * Exposure to occasional noisy conditions and machinery operation. PLEASE NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. All U.S. applicants must be 18 years of age or older and all Canada applicants must be 16 years of age or older. Radius Recycling participates in e-verify for all U.S. new hires. An offer of U.S. employment by Radius Recycling or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check. All new hires must review and sign an Arbitration Agreement. This applies to all U.S. non-union employees. As an Equal Opportunity Employer, Radius Recycling does not discriminate on the basis of race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state or federal law.
    $32k-40k yearly est. 2d ago
  • Customer Service Representative

    Lytegen

    Customer service associate job in Redding, CA

    Job Description About the Role We are looking for a driven, disciplined, and competitive Sales Consultant who can control conversations, build trust quickly, and close decisively. This is a performance-based role built for individuals who want income growth, authority, and real responsibility. You do not need prior solar or high-ticket sales experience to succeed here. What matters is your ability to learn fast, execute consistently, and take control of your outcomes. You are not just selling a product. You are consulting customers on high-impact solutions that improve long-term value and decision making. Your success is measured by execution, accuracy, and results. Key Responsibilities Conduct in-home or virtual consultations with qualified prospects Understand customer needs and present tailored solutions Lead conversations with confidence and structure Educate customers clearly on products, pricing, and process Handle objections with logic, professionalism, and control Close agreements and ensure all documentation is accurate Maintain strict pipeline discipline and CRM updates Coordinate with operations and support teams for execution Follow pricing, compliance, and process standards Protect company margin and brand integrity What We Expect Strong communication and persuasion skills High accountability and self-discipline Comfort with targets and performance pressure Ability to absorb training and execute quickly Professional conduct and presence Excellent time management Resilience to rejection and setbacks Process-driven mindset Requirements No prior solar or high-level sales experience required Strong willingness to learn and be coached Comfort speaking with customers and handling objections Confidence, competitiveness, and work ethic Reliable transportation and device access Benefits Performance-based compensation structure Uncapped earning potential High commission per closed deal Top performers earn significantly above industry average
    $32k-41k yearly est. 5d ago

Learn more about customer service associate jobs

How much does a customer service associate earn in Redding, CA?

The average customer service associate in Redding, CA earns between $28,000 and $49,000 annually. This compares to the national average customer service associate range of $24,000 to $40,000.

Average customer service associate salary in Redding, CA

$37,000

What are the biggest employers of Customer Service Associates in Redding, CA?

The biggest employers of Customer Service Associates in Redding, CA are:
  1. Dollar Tree
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