Customer service associate jobs in Valdosta, GA

Job DescriptionDescription: Job Title: Customer Service Associate Department: Store Operations Job Summary: The Customer Service Associate works to support the success and profitability of the store. They hold a crucial role because they create the first and last impression with customers in their store every day. The Customer Service Associate is responsible for supporting the management team in facilitating and completing all store level tasks including food preparation, cash register duties, customer service, cleaning and all other related functions. The Customer Service Associate ensures an exceptional customer experience by providing world class customer service and fosters a cohesive, collaborative, team-oriented relationship with all team members. Essential Functions: -Smile and greet customers in a friendly manner as they enter the store. Provide a fast, friendly and enjoyable shopping experience whether they are a gas/fuel, a retail sales, or a food service guest Respond to customer requests in a timely and efficient manner. Engage each customer genuinely and thank them for their business. -Operate a cash register adhering to all Company policies and standards. Maintain proper cash levels and follow all cash handling and shift change processes and procedures to ensure no cash shortages occur. Complete customer transactions including gas/fuel, retail sales, and food service items. -Adhere to federal and state laws, and company policy regarding the sale of alcohol, tobacco, lottery and all other age restricted products. -Ensure the proper execution of assigned foodservice programs and procedures. Assure fresh, quality food, hot coffee and beverages are available at all times. -Follow Friendly Express uniform, appearance, and dress code policies. -Adhere to the execution of established safety and security policies and procedures -Ensure the proper execution of all assigned store level marketing programs. -Suggestively sell promotions, food and beverage specials and Friendly Express loyalty programs. -Maintain a clean customer-ready store inside and outside. -Complete all store housekeeping functions (i.e., Cleaning, dusting, sweeping, mopping, emptying trash, cleaning restrooms, cleaning food service equipment, policing parking areas and lot, cleaning gas pumps, etc.) -Replenish products and supplies to ensure in stock conditions at all times. Rotate and front-face stock to ensure freshness and quality of products and easy customer access. Remove damaged and out-of-code merchandise from the shelves. -Keep store looking neat and attractive. -Communicate with Management team regarding customer requests or complaints and any vendor related concerns. Report all theft and any suspected shoplifting. -Check in external and internal vendors according to standards and procedures. -Follow all company policies, procedures, and quality standards. -Assume other duties and responsibilities as assigned to accommodate store operational needs. -Represent the Friendly Express brand by exemplifying Friendly Express core values. Requirements: -Must be at least 18 years of age to be considered for this position. -Ability to Multi-task, perform repeated bending, reaching, prolonged standing, and be able to occasionally lift up to 50 pounds. -Basic language and mathematical skills. -Ability to read and comprehend simple instructions, short correspondence, and memos. -Willingness to work weekends, nights, and holidays as scheduled. -Must be able to reliably report to work on time, as scheduled.

We are committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here. We move fast, adapt quickly, and take pride in upholding the highest standards of quality in everything we do. Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly customer service desk and media services in accordance with company guidelines, policies and procedures. This role will satisfactorily resolve customer concerns or escalate them to appropriate level of management. Primary Responsibilities & Accountabilities Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner. Address customer issues/complaints and resolve to full satisfaction of customer immediately, within company guidelines while maintaining composure and professionalism; appropriately escalate issues to management with a positive attitude. Coordinate daily store cash and accounting functions in accordance with company guidelines, policies and procedures and management instruction. Maintain knowledge of front end operations and stay current on changes in policies and procedures in order to preserve and proactively support department service levels and accountability. Manage ACM lanes according to company standards and policies; ensure each self-checkout lane is properly opened, appropriate reports are printed and cash maintenance requirements are performed. Troubleshoot problems with front end equipment through self-help icon on computer desktop or by contacting the retail service help desk as needed. Stock front end products; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost. Exhibit professional telephone etiquette and ensure connection to the appropriate department or associate. Maintain confidentiality of information. Put up discarded or returned merchandise. Perform cashier associate duties, as necessary. Perform pricing duties, as necessary. Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management. Notify management of associate theft, customr shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy. Perform other job-related duties as assigned. Qualifications Minimum Must be 18 years of age. High school diploma or equivalency. Ability to read, write and speak English proficiently. Ability to understand and follow English instructions. Authorization to work in the United States or the ability to obtain the same. Successful completion of pre-employment drug testing and background check. Preferred Demonstrate strong customer service communication skills, effectively addressing and resolving customer concerns with positive business impact. Possess a proficient working knowledge of office, front end systems and equipment. Possess proficient computer skills. Possess demonstrated skills in the ability to perform and deliver customer service expectations. Demonstrate good organizational skills. High standard of integrity and reliability. Required Behaviors Lives the Values by embracing the essence of the company demonstrating a commitment to the company's goal and values. Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust. Business-driven showing passion for the business, delivering results consistently. Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer's needs above all else. People Passion through consistently treating others with respect and dignity. Knowledge, Skills, Abilities Compliance with all company policies and procedures. Must complete service training within sixty (60) days of position start date. Job Tag #WD

Job Description Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves. Duties and Responsibilities: • Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. Physical Requirements: Ability to regularly lift up to 50lbs from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, twisting, and repetitive lifting, with or without reasonable accommodation. Availability: Ability to work a flexible schedule including days, evenings, weekends and holidays. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Working Conditions •Retail store environment where extended periods of standing are required •Retail store stockroom environment subject to fluctuations in temperature •Frequent lifting and maneuvering of merchandise and displays. •Exposure to dust and extreme temperatures while unloading trailers. •Scheduled work hours may vary, to include evenings and weekends. • Occasional use of ladders required.

":"As a Customer Success Specialist you will be responsible for providing high level customer support to approximately 30-50 automotive dealerships in a defined area. Functioning as a consultant, you will be responsible for providing excellent support for our products and ensuring that our customers are using the software that they purchased to their full potential. You will provide both on-site and video conference support to customers. Roughly 80% of the time you will be on-site and 20% will be video conference. ","job_category":"Customer Service","job_state":"GA","job_title":"Entry Level Customer Success Specialist","date":"2025-11-24","zip":"31602","position_type":"Full-Time","salary_max":"58,000. 00","salary_min":"56,000. 00","requirements":"Bachelor's Degree or equivalent experience~^~Must be a self-starter with good time management skills~^~Strong written and verbal communication skills~^~Excellent customer service and organizational skills~^~Ability to build strong customer relationships~^~Must have a valid driver's license, with fewer than 2 moving violations in the last three years and no OVI\/DUI\/DWI violations in the last five years~^~Ability to travel, with overnight hotel stays, up to 50% during training period (approximately 6 months). After training, must be able to travel approximately 40% of the time. ~^~Must have reliable home internet with sufficient bandwidth for video conferencing","training":"Paid Training! The nature of the position requires you to successfully complete an intensive training program. Training for this role will consist of classroom instruction at our offices in Houston, TX and Dayton, OH, as well as online courses where you will receive in-depth product training and automotive industry knowledge. In addition, you will be paired with mentors across the country where you can apply your classroom knowledge in a real-world setting. ","benefits":"We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including: - Medical, dental, vision, life insurance, and a health savings account - 401(k) with up to 6% matching - Company car for business and personal use - Professional development and training - Promotion from within - Paid vacation and sick days - Eight paid holidays - Referral bonuses Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer. ","

At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement--available to all full and part time employees. Part time positions start at a minimum of 30 hours per week. We encourage you to become a part of VyStar Credit Union's family of employees. * SELECTION PROCESS: As part of our preliminary recruiting process, we kindly ask candidates to complete an online assessment sent to their email from our third-party vendor, HireVue. To be considered, please complete the assessment within the allotted time. If you don't receive it after applying, check your spam folder. Assessment results are valid for 6 months. ACCOUNTABILITY STATEMENT The Relationship Specialist I responsibilities include providing unbelievable member experiences with every member interaction both in-person and on the phone, identifying member cues, asking open-ended discovery questions, and growing consumer and business relationships by identifying member needs and properly positioning VyStar financial solutions. This key relationship building position must be able to describe VyStar Credit Union's value proposition versus competitors and convey the importance of educating and proactively helping members with their financial goals. ESSENTIAL RESPONSIBILITIES Use each member interaction both on the phone and in-person to provide unbelievable member experiences from greeting and welcoming, to strengthening and enhancing member relationships through quality conversations and cross-selling credit union solutions effectively. Identify member cues, ask open-ended discovery questions, and grow consumer and business relationships by identifying member needs. Understand and position consumer and business deposit, credit, insurance, and investment solutions appropriately. Handle personal and business account transactions, open accounts, and process various types of loan applications. Explain basics of credit and savings options and effectively refer more complex business products, mortgage solutions, investments options, and insurance. Provide additional services to members such as account maintenance, notary, wire transfer, savings bond redemption, safe deposits box services, fraud claims, and credit card disputes. Support and participate in all Credit Union initiatives and campaigns. Exercise sound judgment and discretion while remaining compliant with well-defined limits and guidelines. Work with relative independence to accomplish tasks. Exhibit a high degree of integrity, trustworthiness, and professionalism always. Exude a positive and professional attitude with members and partners consistently. Resolve member problems independently, seeking to find ways to a “yes” whenever possible, and escalating more complex concerns. Embrace VyStar's Standards of Excellence, Behaviors of Excellence, Being Unbelievable, and the Great 8 Member Service Commitments. Actively lead by example through community service supporting the VyStar brand. Utilize excellent verbal and written communication skills. Utilize all available relationship-building and documentation tools to ensure comprehensive follow-up with members, fostering continued growth in member relationships through proactive engagement and personalized service. Engage proactively with members through outbound calls to understand needs and provide comprehensive solutions related to VyStar Credit Union's products and services, resulting in booked sales. Address and overcome objections effectively while educating members about the wide array of offerings available. Perform other duties as assigned. All employees and business units, as first line of defense, are expected to proactively help identify, assess, manage, and report risks within their domain of work. To enhance a healthy risk culture and support our growth for good pillar, employees will maintain vigilance in safeguarding our operations while ensuring compliance with regulatory mandates. The Risk team serves as the second line of defense by providing risk oversight and credible challenge whereas the Audit team serves as the third line of defense by providing risk assurance. JOB QUALIFICATIONS EDUCATION High School Diploma/GED is required. Associate's degree is preferred. EXPERIENCE Previous experience in a sales and/or customer service position, community service, military service, asking questions, offering recommendations and making referrals is preferred, preferably with a financial institution. KNOWLEDGE, SKILLS & ABILITIES Ability to process accurate transactions and requests. Must possess and utilize excellent listening skills, verbal, and written communications skills. Proficient in the use of the Internet and Microsoft Office. Must have an outgoing personality and a strong desire to help people. Must be professional in appearance and attitude. Must be able to handle many tasks in a fast-paced environment. Must possess strong critical thinking and decision-making abilities. Strong communication skills and a genuine passion for sales are essential for success in this role. May stand throughout entire shift in order to assist members or other staff. DISCLAIMERS AND WORK ENVIRONMENT Nothing in this position description is an implied contract for employment. The position description is intended to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management. The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. As required or requested, may exert up to 50 pounds of force occasionally and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects. Additional Job Description Incumbent is expected to demonstrate each of the following VyStar Excellence behaviors in performing the duties and responsibilities of their job. Focus Focus your full attention by carefully listening to and observing your client or member. Connect Consistently be friendly and approachable. Demonstrate you care. Understand Listen empathetically and ask questions. (70%/30%) Counsel Recommend solutions based on your client's or member's needs and objectives. Advance Ensure that member's expectations were exceeded. Verify necessary follow-up action. VyStar Credit Union is not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at VyStar via e-mail, internet, or directly to hiring managers without a valid written search agreement with the Talent Acquisition / HR department will be deemed the sole property of VyStar Credit Union. No placement fee will be paid if a candidate is hired as a result of the referral, or through other means. Thank you for your inquiry regarding our current job opening. Your resume will be carefully reviewed against the position requirements. Should your experience and skills match, you will be contacted by one of our Human Resources department staff members. Thank you again for your interest in this position! VyStar Credit Union Human Resources

This employee aids in all Customer Service functions of order entry while abiding by the procedures set forth by management within the customer support centers (CSC). Job Responsibilities: Actively participates in the training of all Customer Service personnel, including new hires Deletes, corrects, or re-enters patient orders as deemed necessary #CC

This employee aids in all Customer Service functions of order entry while abiding by the procedures set forth by management within the customer support centers (CSC). Job Responsibilities: Actively participates in the training of all Customer Service personnel, including new hires Deletes, corrects, or re-enters patient orders as deemed necessary #CC

Description: This position coordinates billing functions and perform a variety of tasks, such as issuing invoices, handling and maintaining accounts and updating financial records. reports to the Customer Accounts Supervisor. ESSENTIAL JOB FUNCTIONS Prepares water, electricity, gas, sewer, and refuse billing for all City of Thomasville Utility Customers. Maintains utility customer accounts. Checks and investigates accounts for any errors prior to being billed. Ensures all final bills are verified, sorted and distributed. Handles the various work orders related to the cycle assigned to keep accounts updated. Responsible for sending out service orders for verification prior to the billing cycle. Receives billing complaints from utility customers. Handles and prepares complaint listing for meter verification. Adds new service customers and closes any old customers. Maintains monthly checks and balances with customers set up on budget billing and special contracts. Assists with Dispatching work orders to service technicians and answer inspection calls. Communicates with various departments related to customer accounts questions or concerns. Completes monthly assigned tasks to update special billing reports such as General ledger and Adjustments. Requirements: QUALIFICATIONS Education and Experience: High school diploma or equivalent qualification required. Background in billing preferred but not required. Knowledge, Skills, and Abilities: Should have the ability to understand and follow oral and written instructions. Should have the ability to perform mathematics computations rapidly and accurately. Must possess good oral/written communication skills. Must possess the ability to prepare and maintain various reports, as required or assigned. Should have the ability to communicate with the public using knowledge of billing and service procedures. PHYSICAL/MENTAL DEMANDS Mobility to work in typical office settings using standard office equipment is required. In addition, vision to read printed materials and computer screen and hearing and speech to communicate in person or over the telephone. WORKING CONDITIONS Noise level in the work environment is usually moderate. LIMITATIONS AND DISCLAIMERS To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the , but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis.

31207 Part Time Rack Room Shoes Adhere to and practice the company's service standards with each customer. Meet both sales and work goals as directed by members of store management, while meeting the Policies and Procedures set by the Company. Lead other team members in your store by being an example in the accuracy and completeness of your work. Together work toward the common goals of presenting the store, its merchandise, and yourselves to the customer in the best possible light. Control cash and maintain accuracy of sales transactions. Process all sales and POS terminal transactions through the POS terminal in accordance with policy and procedure, and maintain strict control of all monies and sales documentation. Duties and Responsibility * Create an excellent shopping experience for our customers through awareness and company service standards. Positive attitude, willingness to serve and well informed. Sales and assistance Promotion of company rewards program and others business initiatives. * Maintain awareness of all current sales promotions. * Maintain merchandise presentation. Ensure stock is well arranged and merchandised properly. Maintain cleanliness and organization of all areas within the store. * Develop and maintain necessary product knowledge and fitting skills. * Maintain an awareness of Loss Prevention concerns involving customers and staff members. * Participate in physical inventories, assist in shipping and receiving merchandise and participate in merchandise placement on the sales floor when needed. * When performing cashier functions all sales will be processed in accordance with existing policy and procedure. All shoes will be checked for mates. * Process all sales and POS terminal transactions in accordance with policy and procedure. Principal Working Relationships Customers, Sales Associates, Store Management and District/Regional Managers Key Qualifications Interpersonal skills necessary to deal effectively with external contacts (primarily customers) and with all levels of employees. Basic communication (both verbal and non-verbal), organization, and math skills. Experience in retail sales, preferably specialty retail or footwear. Basic knowledge of the policies and procedures. Basic visual merchandising skills and an understanding of the Store Presentation Standards. Store Number: 263 Rack Room Shoes 263 Pay Range: 10.00 Valdosta Corners Center 1200e North St. Augustine Rd. About Rack Room Shoes Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers. Valdosta, Georgia US Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.

Cleaver Brooks is looking for a Customer Service Representative to join our team in Thomasville, GA. The Customer Service Representative is responsible for upholding prompt, accurate, and timely attention to customer issues that occur within the normal business environment of Cleaver Brooks. The position holder will assist internal and external customers with offering solutions to account questions, shipping status inquiries, material orders, technical applications, problem resolution, and related queries. Job Location: Thomasville, GA Schedule: 8am - 5pm, Monday - Friday Basic Function: The Customer Care Representative is an interactive customer solution specialist, focused on problem and conflict resolution. The position holder will be the customer-facing representative for Cleaver-Brooks and the Cleaver-Brooks family of products. offering solutions to account questions, shipping status inquiries, material orders, technical applications, problem resolution, and other related queries. The candidate must be driven by a passion to help others with problems. An outstanding communicator who can speak with a customer and through inquiries can develop an understanding of the issue, determine an action path to resolve the concern. The candidate will exercise issue ownership, which will be the single point contact for any customer inquiry. From the initial call to final resolution the specialist will coordinate resources and skillsets to resolve the customer's inquiry, once resolved document and elevate the issue to Quality for root cause evaluation and process review. Essential Duties: Responds to customer inquiries via phone, email, and other communication channels. Provide insight to customers in reference to orders, quotes, ship dates, service, general technical support, and other topics related to customer inquiries. Act as a liaison between customers, field sales staff and the internal Cleaver-Brooks staff. Direct and/or route customers to the appropriate internal resources as required. Build and maintain strong customer relationships. Maintain adequate records of customer inquiries, returns, complaints, and errors to ensure proper follow-up can be conducted. Foster good professional working relationships with all functional teams within Cleaver- Brooks and its operating facilities. Represent the core ideals and values of Cleaver-Brooks within all customer and field interactions. Apply intellect, creativity, adaptability, judgment, and management skills to achieve required results. Ensure duties and company projects are accomplished in an efficient and cost-effective manner. Support peers and management with internal and external projects. Adhere to company policies. Other duties as assigned. Communicate with other departments on new products and improvements. Participates in training (formal and informal) to maintain current knowledge of products and service procedures. Qualifications: Proven Interpersonal and communication skills. Strong organizational skills through demonstrated ability to multi-task and manage time with good attention to detail. Demonstrates safety, quality, customer satisfaction and continuous improvement characteristics. With familiarity in ISO9000/9001. Results-orientation and proven ability to deliver on commitments with minimal supervision. Ability to work with multi-disciplined teams in a dynamic, fast-paced environment. Other Duties: As assigned by supervisor. Internal Contacts: Occasional contacts requiring the obtaining or giving of information. External Contacts: Contacts required as a regular part of daily duties involving work of non-controversial nature. Physical Skill and Effort: Work requires a few simple, but rapid, hand operations. Work requires simple, easy muscular movements. Working Conditions and Hazards: Normal plant, shop, field or office conditions. From time to time, slightly disagreeable features. Negligible/little or no exposure. This description indicates the general nature of the tasks and responsibilities required of positions given this classification. It is not intended as a complete list of specific duties and responsibilities. Nor is it intended to limit or modify the right of management to assign, direct, and control the specific duties of individuals performing this function. The Company reserves the right to change, modify, amend, add to or delete from any section of this document as it deems, in its judgment, to be proper. Benefits of Being a Cleaver-Brooks Employee: Competitive salary Comprehensive benefits, including medical, dental, vision, maternity support program, discounted virtual physician visits, voluntary medical benefits (Critical Illness, Hospital Care, and Accidental Injury), FSA, HSA, life insurance, short term and long-term disability Cash matching 401(k) plan Employee assistance program (EAP) Pet insurance Employee discount program Tuition assistance Paid time off and 11 paid holidays Who is Cleaver-Brooks: Cleaver-Brooks is the market leader in providing fully integrated boiler and burner systems. We lead the boiler/burner industry due to our unmatched distribution network's ability to deliver the knowledge, service, training, and support that are essential to long-term performance. Our customers will tell you that we are the only equipment provider that manufactures boilers, burners, controls, and a full array of ancillary and aftermarket products. They will also mention that our unique single-source capability means that we can deliver fully integrated boiler room solutions that reduce overall costs and optimize space. It is our focus on products that deliver the most efficient, reliable, safe, and environmentally sustainable solutions that differentiate us in the marketplace. Cleaver-Brooks continues a 90+ year legacy of providing the customers we serve with extraordinary products designed to deliver unsurpassed performance through the power of commitment. This description indicates the general nature of the tasks and responsibilities required of positions given this classification. It is not intended as a complete list of specific duties and responsibilities. Nor is it intended to limit or modify the right of management to assign, direct, and control the specific duties of individuals performing this function. The Company reserves the right to change, modify, amend, add to or delete from any section of this document as it deems, in its judgement, to be proper. By applying for this job and providing your mobile number, you consent to receive an initial text message from a Cleaver Brooks Talent Team member. You will have the option to opt out upon receiving the message. Messages may include updates on your application, scheduling initial screenings or interviews, and similar communications. Standard message and data rates may apply, and message frequency may vary. Any salary estimation specified in this job board may or may not be aligned with our organization's pay philosophy. Apply to connect with a Talent Acquisition Partner who can provide you with more details!

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet." What is this role about? This important role is all about ensuring high levels of customer satisfaction by responding to and resolving customer questions or concerns. What does a "Day-in-the-Life" look like? Our Customer Service Representatives work in one of our fast paced and energetic Customer Contact Centers and have the opportunity to directly interact with our valued customers every day. Inbound customer calls are most often related to topics like pricing, billing and scheduling. Customer retention is a key element, so ensuring customer satisfaction and cultivating long term relationships is also a very important role you would be playing. Here are a few more specifics of what life is like on the job: * Helping ensure customer satisfaction by resolving customer issues/questions related to service, billing or other matters * Documenting customer information and call history information accurately for future reference * Processing orders for new services requested * Maintaining up-to-date knowledge and understanding of features of Terminix products and services, marketing promos, and special offers * Preparing correspondence and coordinating with other functions as necessary to resolve issues What do I need to be successful? * Being a high school graduate/having a GED is a requirement * Prior customer service/call center experience is highly desired, but not required * You enjoy interacting with customers and providing great service * You are good at solving problems and clearly explaining solutions * You thrive in a face paced, high-volume environment * You have strong communication skills - interpersonal and written * You have basic computer skills including having worked with Microsoft Office products * You can type 25+ words per minute Why should I choose Terminix? In addition to being part of a great brand with an exciting future, here are some other highlights of what we offer members of the Terminix Team. * Comprehensive training, all paid by the company * Very competitive compensation program * Opportunities for advancement and career growth - including paths into management level roles * Medical, dental and vision coverage + discounts on Terminix brands * Short/long-term Disability and Life Insurance * Paid time off Disclaimer The above statements are intended to describe the general nature of the work being performed by employees assigned to this classification; they are not an exhaustive list of all responsibilities, duties and skills required for the position. Terminix is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Why Choose Us? A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives. Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria. Click here to read more about our Total Rewards Program which includes: Professional and Personal Growth * Multiple avenues to grow your career * Training and development programs available * Tuition Reimbursement benefits (for FT Colleagues) Health and Wellness * Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more * Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1 Savings and Retirement * 401(k) retirement plan with company-matching contributions Work-Life Balance * Vacation days & sick days * Company-paid holidays & floating holidays * A company mindset that prioritizes health, safety, and flexibility We are looking for individuals who want to make a difference where our customers live and work. Is that you? This company is a Drug Free workplace. Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities. California residents click here to review your privacy rights. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Position Summary: At Arch, our operations teams enable the business to grow and scale by providing differentiated service while focused on efficient processes. As an Underwriting Service Specialist, your role is to ensure account service delivery meets and exceeds our customer's expectations. The Underwriting Services Specialist utilizes customer service skills, established processes, and various software applications to ensure Service Level Agreements (SLA's) are met. Under some supervision, the Underwriting Service Specialist works cross-functionally and is responsible for analyzing key pieces of information, determining the appropriate course of action and handling issues. Responsibilities and Accountabilities: Policy & endorsement issuance File documentation and set-up Review account information for data entry into appropriate systems Order, prepare and/or update reports Policy Rating and/or initial entry into rating model Processing of various underwriting transactions and requests Correspond with brokers for information at Underwriter's request Booking/Invoicing Coordinate services with other services units, as needed Other duties and special projects as assigned Required Skills and Abilities: Analytical and problem solving ability Detail-oriented Customer-focused Collaborative and team-oriented Strong communication and organizational skills Education and Experience: Bachelor's Degree preferred 2+ Years experience in same or related field preferred #LI-Remote #LI-JD1 For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible. $55,300 - $71,900/year Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future. Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits. Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team. 14400 Arch Insurance Group Inc.

The primary purpose of this position is to assist First Commerce in fulfilling our Vision Empowering Generations, Transforming Communities. This is achieved through delivering Remarkable Member Service as defined by our Service Standards as well as building and maintaining strong member relationships through identification of member's financial needs and effectively recommending appropriate products and services to meet those needs. The Financial Services Officer creates relationships with members and potential members to become financial partners for life. Originates consumer loans in accordance with established credit union lending policies. Responds to spoken and unspoken member needs and questions concerning all aspects of credit union loan products in person or by telephone. Continually promotes and cross-sells credit union products and services. RESPONSIBILITIES: * Drive sales and success through service. Ensure a positive member experience and achieve sales and referral goals through an expanded product set that includes banking, insurance and investment products * Build a book of business by proactively seek ways to develop and expand relationships in order to contribute towards financial center and own success * Maximize personal productivity by utilizing dedication and drive, insightful listening skills, attention to detail, and adaptability to achieve all levels of member, financial center and personal goals * Experience continual opportunities to expand your financial acumen, sales expertise, interpersonal skills, and more * Performs all duties of Member Service Representative * Interviews loan applicants obtaining the required information, explaining loan options, interest rates, terms, and collateral requirements including ancillary products. * Using credit approval guidelines, approves or denies and disburses loans by correctly applying and analyzing credit information while adhering to loan policy. * Obtains all documentation required for loan, including requirements for approval. * Responds in a consistently courteous and professional manner to inquiries from members and potential members including information related to pending loan requests, current loan rates, terms, and related information. * Assists in servicing credit union loans by processing payoff requests, extensions, revolving credit advances, lien satisfactions, loan file correction and adjustments. * Balances loan disbursements, transfers and other transactions including GL clearings with data processing totals each day. * Continually increases subject matter and product knowledge to successfully explain, refer, originate and complete any product offered by the credit union * Facilitates members' use of self-service solutions to enhance their experience and maintain financial center operating efficiency. Other Responsibilities: * Performs job duties in accordance with policies established by the Board of Directors under the rules and regulations set by the National Credit Union Administration, the State of Florida, and any applicable State laws for financial centers located in other States. * Complies with Reg E, BSA, OFAC, and CIP requirements such as reporting suspicious or unusual activity to manager. * Fully supports in actions and words First Commerce's Vision, Mission, Core Values, and Service Standards. * Attends meetings timely and as required; reports to work as scheduled and adheres to First Commerce's dress code. * Performs other duties as assigned. REQUIREMENTS: * Knowledge of credit union deposit and loan products and services to include mortgages as well as ability to promote and cross-sell. * Superior communication and interpersonal skills in order to conduct consistently professional and productive interviews with loan applicants which may involve recommending alternatives when credit analysis reveals ineligibility for a loan. * Ability to provide consistently courteous and positive member service. * Must be able to work a flexible schedule Monday - Friday. EDUCATION AND EXPERIENCE: * A minimum of a high school diploma or equivalent. * A minimum of 1+ years of full time or equivalent loan servicing, including processing or collections, or 1+ years of Financial Services Representative I * New account experience involving cross-selling of products or 1+ years of loan origination experience may be substituted.

Job DescriptionDescription: Job Title: Customer Service Associate Department: Store Operations Job Summary: The Customer Service Associate works to support the success and profitability of the store. They hold a crucial role because they create the first and last impression with customers in their store every day. The Customer Service Associate is responsible for supporting the management team in facilitating and completing all store level tasks including food preparation, cash register duties, customer service, cleaning and all other related functions. The Customer Service Associate ensures an exceptional customer experience by providing world class customer service and fosters a cohesive, collaborative, team-oriented relationship with all team members. Essential Functions: -Smile and greet customers in a friendly manner as they enter the store. Provide a fast, friendly and enjoyable shopping experience whether they are a gas/fuel, a retail sales, or a food service guest Respond to customer requests in a timely and efficient manner. Engage each customer genuinely and thank them for their business. -Operate a cash register adhering to all Company policies and standards. Maintain proper cash levels and follow all cash handling and shift change processes and procedures to ensure no cash shortages occur. Complete customer transactions including gas/fuel, retail sales, and food service items. -Adhere to federal and state laws, and company policy regarding the sale of alcohol, tobacco, lottery and all other age restricted products. -Ensure the proper execution of assigned foodservice programs and procedures. Assure fresh, quality food, hot coffee and beverages are available at all times. -Follow Friendly Express uniform, appearance, and dress code policies. -Adhere to the execution of established safety and security policies and procedures -Ensure the proper execution of all assigned store level marketing programs. -Suggestively sell promotions, food and beverage specials and Friendly Express loyalty programs. -Maintain a clean customer-ready store inside and outside. -Complete all store housekeeping functions (i.e., Cleaning, dusting, sweeping, mopping, emptying trash, cleaning restrooms, cleaning food service equipment, policing parking areas and lot, cleaning gas pumps, etc.) -Replenish products and supplies to ensure in stock conditions at all times. Rotate and front-face stock to ensure freshness and quality of products and easy customer access. Remove damaged and out-of-code merchandise from the shelves. -Keep store looking neat and attractive. -Communicate with Management team regarding customer requests or complaints and any vendor related concerns. Report all theft and any suspected shoplifting. -Check in external and internal vendors according to standards and procedures. -Follow all company policies, procedures, and quality standards. -Assume other duties and responsibilities as assigned to accommodate store operational needs. -Represent the Friendly Express brand by exemplifying Friendly Express core values. Requirements: -Must be at least 18 years of age to be considered for this position. -Ability to Multi-task, perform repeated bending, reaching, prolonged standing, and be able to occasionally lift up to 50 pounds. -Basic language and mathematical skills. -Ability to read and comprehend simple instructions, short correspondence, and memos. -Willingness to work weekends, nights, and holidays as scheduled. -Must be able to reliably report to work on time, as scheduled.

Job Description As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves. Duties and Responsibilities: • Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation. Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Working Conditions • Retail store environment where extended periods of standing are required • Retail store stockroom environment subject to fluctuations in temperature • Frequent lifting and maneuvering of merchandise and displays. • Exposure to dust and extreme temperatures while unloading trailers. • Scheduled work hours may vary, to include evenings and weekends. • Occasional use of ladders required.

Description: Answer calls in response to general customer inquiries, takes and places orders, answers billing questions and handles customer complaints. Projects a professional company image through telephone interactions. Dispatches or assists proper personnel in repairing problems quickly. ESSENTIAL JOB FUNCTIONS Handles, with professionalism and enthusiasm, incoming calls regarding all aspects of Thomasville Utilities services, billing procedures and individual customer accounts. Maintains customer privacy and protects customers confidential information. Identify customers' needs and ensure resolution of customers' questions, requests and complaints in a timely manner, striving to achieve 100% customer satisfaction. Document customer accounts as needed. Cover reception area and keep customer traffic flowing smoothly. Requirements: QUALIFICATIONS Education and Experience: Must have a high school diploma or G.E.D. certificate. Knowledge, Skills, and Abilities: Should have the ability to understand and follow oral and written instructions. Must have the ability to communicate clearly over the telephone. Must have the ability to complete many tasks at any given moment. PHYSICAL/MENTAL DEMANDS Mobility to work in typical office settings using standard office equipment is required. In addition, vision to read printed materials and computer screen and hearing and speech to communicate in person or over the telephone. Noise level in the work environment is usually moderate. WORKING CONDITIONS Noise level in the work environment is usually moderate. LIMITATIONS AND DISCLAIMERS The above is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws. Requirements are representative of the minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis.

Cleaver Brooks is looking for a Customer Service Representative to join our team in Thomasville, GA. The Customer Service Representative is responsible for upholding prompt, accurate, and timely attention to customer issues that occur within the normal business environment of Cleaver Brooks. The position holder will assist internal and external customers with offering solutions to account questions, shipping status inquiries, material orders, technical applications, problem resolution, and related queries. Job Location: Thomasville, GA Schedule: 8am - 5pm, Monday - Friday Basic Function: The Customer Care Representative is an interactive customer solution specialist, focused on problem and conflict resolution. The position holder will be the customer-facing representative for Cleaver-Brooks and the Cleaver-Brooks family of products. offering solutions to account questions, shipping status inquiries, material orders, technical applications, problem resolution, and other related queries. The candidate must be driven by a passion to help others with problems. An outstanding communicator who can speak with a customer and through inquiries can develop an understanding of the issue, determine an action path to resolve the concern. The candidate will exercise issue ownership, which will be the single point contact for any customer inquiry. From the initial call to final resolution the specialist will coordinate resources and skillsets to resolve the customer's inquiry, once resolved document and elevate the issue to Quality for root cause evaluation and process review. Essential Duties: * Responds to customer inquiries via phone, email, and other communication channels. * Provide insight to customers in reference to orders, quotes, ship dates, service, general technical support, and other topics related to customer inquiries. * Act as a liaison between customers, field sales staff and the internal Cleaver-Brooks staff. * Direct and/or route customers to the appropriate internal resources as required. * Build and maintain strong customer relationships. * Maintain adequate records of customer inquiries, returns, complaints, and errors to ensure proper follow-up can be conducted. * Foster good professional working relationships with all functional teams within Cleaver- Brooks and its operating facilities. * Represent the core ideals and values of Cleaver-Brooks within all customer and field interactions. * Apply intellect, creativity, adaptability, judgment, and management skills to achieve required results. * Ensure duties and company projects are accomplished in an efficient and cost-effective manner. * Support peers and management with internal and external projects. * Adhere to company policies. * Other duties as assigned. * Communicate with other departments on new products and improvements. * Participates in training (formal and informal) to maintain current knowledge of products and service procedures. Qualifications: * Proven Interpersonal and communication skills. * Strong organizational skills through demonstrated ability to multi-task and manage time with good attention to detail. * Demonstrates safety, quality, customer satisfaction and continuous improvement characteristics. With familiarity in ISO9000/9001. * Results-orientation and proven ability to deliver on commitments with minimal supervision. * Ability to work with multi-disciplined teams in a dynamic, fast-paced environment. * Other Duties: As assigned by supervisor. Internal Contacts: Occasional contacts requiring the obtaining or giving of information. External Contacts: Contacts required as a regular part of daily duties involving work of non-controversial nature. Physical Skill and Effort: Work requires a few simple, but rapid, hand operations. Work requires simple, easy muscular movements. Working Conditions and Hazards: Normal plant, shop, field or office conditions. From time to time, slightly disagreeable features. Negligible/little or no exposure. This description indicates the general nature of the tasks and responsibilities required of positions given this classification. It is not intended as a complete list of specific duties and responsibilities. Nor is it intended to limit or modify the right of management to assign, direct, and control the specific duties of individuals performing this function. The Company reserves the right to change, modify, amend, add to or delete from any section of this document as it deems, in its judgment, to be proper. Benefits of Being a Cleaver-Brooks Employee: * Competitive salary * Comprehensive benefits, including medical, dental, vision, maternity support program, discounted virtual physician visits, voluntary medical benefits (Critical Illness, Hospital Care, and Accidental Injury), FSA, HSA, life insurance, short term and long-term disability * Cash matching 401(k) plan * Employee assistance program (EAP) * Pet insurance * Employee discount program * Tuition assistance * Paid time off and 11 paid holidays Who is Cleaver-Brooks: Cleaver-Brooks is the market leader in providing fully integrated boiler and burner systems. We lead the boiler/burner industry due to our unmatched distribution network's ability to deliver the knowledge, service, training, and support that are essential to long-term performance. Our customers will tell you that we are the only equipment provider that manufactures boilers, burners, controls, and a full array of ancillary and aftermarket products. They will also mention that our unique single-source capability means that we can deliver fully integrated boiler room solutions that reduce overall costs and optimize space. It is our focus on products that deliver the most efficient, reliable, safe, and environmentally sustainable solutions that differentiate us in the marketplace. Cleaver-Brooks continues a 90+ year legacy of providing the customers we serve with extraordinary products designed to deliver unsurpassed performance through the power of commitment. This description indicates the general nature of the tasks and responsibilities required of positions given this classification. It is not intended as a complete list of specific duties and responsibilities. Nor is it intended to limit or modify the right of management to assign, direct, and control the specific duties of individuals performing this function. The Company reserves the right to change, modify, amend, add to or delete from any section of this document as it deems, in its judgement, to be proper. By applying for this job and providing your mobile number, you consent to receive an initial text message from a Cleaver Brooks Talent Team member. You will have the option to opt out upon receiving the message. Messages may include updates on your application, scheduling initial screenings or interviews, and similar communications. Standard message and data rates may apply, and message frequency may vary. Any salary estimation specified in this job board may or may not be aligned with our organization's pay philosophy. Apply to connect with a Talent Acquisition Partner who can provide you with more details!

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Responsibilities and Accountabilities Policy & endorsement issuance File documentation and set-up Review account information for data entry into appropriate systems Order, prepare and/or update reports Policy Rating and/or initial entry into rating model Processing of various underwriting transactions and requests Correspond with brokers for information at Underwriter's request Booking/Invoicing/Binding Coordinate services with other services units, as needed Other duties and special projects as assigned Required Skills and Abilities Analytical and problem solving ability Detail-oriented Customer-focused Collaborative and team-oriented Strong communication and organizational skills Education and Experience Bachelor's Degree preferred 2+ Years experience in same or related field preferred #LI-AM3 #LI-Remote For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible. 56,000 - 72,000. Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future. Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits. Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team. For Colorado Applicants - The deadline to submit your application is: September 15, 202514400 Arch Insurance Group Inc.

Job Description is to assist First Commerce in fulfilling our Vision Empowering Generations, Transforming Communities. This is achieved through delivering Remarkable Member Service as defined by our Service Standards as well as building and maintaining strong member relationships through identification of member's financial needs and effectively recommending appropriate products and services to meet those needs. The Financial Services Officer creates relationships with members and potential members to become financial partners for life. Originates consumer loans in accordance with established credit union lending policies. Responds to spoken and unspoken member needs and questions concerning all aspects of credit union loan products in person or by telephone. Continually promotes and cross-sells credit union products and services. RESPONSIBILITIES: Drive sales and success through service. Ensure a positive member experience and achieve sales and referral goals through an expanded product set that includes banking, insurance and investment products Build a book of business by proactively seek ways to develop and expand relationships in order to contribute towards financial center and own success Maximize personal productivity by utilizing dedication and drive, insightful listening skills, attention to detail, and adaptability to achieve all levels of member, financial center and personal goals Experience continual opportunities to expand your financial acumen, sales expertise, interpersonal skills, and more Performs all duties of Member Service Representative Interviews loan applicants obtaining the required information, explaining loan options, interest rates, terms, and collateral requirements including ancillary products. Using credit approval guidelines, approves or denies and disburses loans by correctly applying and analyzing credit information while adhering to loan policy. Obtains all documentation required for loan, including requirements for approval. Responds in a consistently courteous and professional manner to inquiries from members and potential members including information related to pending loan requests, current loan rates, terms, and related information. Assists in servicing credit union loans by processing payoff requests, extensions, revolving credit advances, lien satisfactions, loan file correction and adjustments. Balances loan disbursements, transfers and other transactions including GL clearings with data processing totals each day. Continually increases subject matter and product knowledge to successfully explain, refer, originate and complete any product offered by the credit union Facilitates members' use of self-service solutions to enhance their experience and maintain financial center operating efficiency. Other Responsibilities: Performs job duties in accordance with policies established by the Board of Directors under the rules and regulations set by the National Credit Union Administration, the State of Florida, and any applicable State laws for financial centers located in other States. Complies with Reg E, BSA, OFAC, and CIP requirements such as reporting suspicious or unusual activity to manager. Fully supports in actions and words First Commerce's Vision, Mission, Core Values, and Service Standards. Attends meetings timely and as required; reports to work as scheduled and adheres to First Commerce's dress code. Performs other duties as assigned. REQUIREMENTS: Knowledge of credit union deposit and loan products and services to include mortgages as well as ability to promote and cross-sell. Superior communication and interpersonal skills in order to conduct consistently professional and productive interviews with loan applicants which may involve recommending alternatives when credit analysis reveals ineligibility for a loan. Ability to provide consistently courteous and positive member service. Must be able to work a flexible schedule Monday - Friday. EDUCATION AND EXPERIENCE: A minimum of a high school diploma or equivalent. A minimum of 1+ years of full time or equivalent loan servicing, including processing or collections, or 1+ years of Financial Services Representative I New account experience involving cross-selling of products or 1+ years of loan origination experience may be substituted. Job Posted by ApplicantPro