Customer service associate jobs in Vineland, NJ - 2,621 jobs
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Customer Support Specialist
Garfield Refining 3.8
Customer service associate job in Philadelphia, PA
Garfield Refining is a 130+year-old precious metal refinery located in Philadelphia, PA. A leader in precious metal refining, Garfield provides award-winning refining solutions to the dental, jeweler, pawnbroker, manufacturing, and death-care industries. Our team is passionate about delivering award-winning service-and we're looking for someone equally passionate to join us as a Customer Support Specialist.
In this role, you'll learn our business from the ground up, gaining hands-on experience across customerservice, operations, and administrative functions. Whether you're looking to build a career in Sales, Account Management, CustomerService, or Business Administration-this is a great place to start.
What You'll Be Doing:
Opening and processing daily shipments efficiently and accurately
Entering and maintaining accurate customer data into our software systems
Maintain a positive and professional attitude toward customers
Answering phone calls and directing them to the appropriate team members
Delivering excellent customerservice and communication at every touchpoint
Escalating complex or urgent issues to management as needed
Supporting other departments and projects as assigned
You might be a great fit if you have:
At least 1 year of experience in a professional environment
Associate's or Bachelor's degree preferred (but not required-we provide thorough training)
A quick and adaptable learning style
Proficiency in Microsoft Office, particularly Excel
Strong organizational skills and sharp attention to detail
A passion for helping people and providing excellent service
A dependable work ethic and collaborative mindset
Why Join Our Team?
Benefits and Perks may include:
Competitive salary
Subsidized medical, dental and vision plans for employees and their family members.
401(k) with employer contributions
Paid Time Off
We're proud to be an equal opportunity employer. We are committed to providing all employees with a work environment that celebrates individuality and remains free from any form of discrimination and harassment. We base our employment decisions on our business's needs, job requirements, and applicants' qualifications. In other words, we only care that you're the best person for the job.
$44k-62k yearly est. 4d ago
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Client Services Representative
Hardenbergh Insurance Group 4.0
Customer service associate job in Vineland, NJ
CustomerService Representative - Personal Insurance
📍
Vineland, NJ (Hybrid)
🕒
Full-Time | Non-Exempt
Are you passionate about delivering exceptional customerservice and supporting clients when they need it most?
Our Personal Insurance team is looking for a detail-oriented Client Services Representative to help ensure our clients receive timely, accurate, and professional support every day.
What You'll Do:
As a key member of our Personal Insurance Department, you'll support our Account Management team by:
✔ Answering and directing incoming client calls
✔ Assisting Spanish-speaking clients with their service needs
✔ Processing requests for evidence of insurance
✔ Handling urgent mortgage company requests
✔ Taking client payments over the phone
✔ Maintaining accurate data in our Agency Management System
✔ Following all departmental procedures and compliance requirements
✔ Assisting with special projects as assigned by the Department Manager
What We're Looking For:
To be successful in this role, you should bring:
🔹Basic Insurance Knowledge (a plus)
🔹 A NJ Property & Casualty Producer License (must obtain within 30 days of hire)
🔹 Bilingual fluency in English and Spanish (Required)
🔹 Proficiency in Microsoft Office Suite (Required)
🔹 Strong communication skills-clear, concise, and professional
🔹 Ability to navigate carrier websites and databases
🔹 Solid problem-solving skills and attention to detail
🔹 Commitment to following agency systems, procedures, and compliance regulations
Why You'll Love Working With Us:
💼 Supportive, team-oriented environment
📚 Opportunities to grow your insurance knowledge
🏢 Stable and reputable agency with long-term client relationships
How to Apply:
If you're ready to make an impact and grow your insurance career, we'd love to hear from you!
👉 Apply directly on LinkedIn or send your resume to: *******************
Shara D. Richardson - Talent Acquisition Specialist
$41k-67k yearly est. 1d ago
Sales Associate
Boot Barn Holdings, Inc. 4.2
Customer service associate job in Cherry Hill, NJ
Foster a service and selling culture; exceed overall expectations to build long-standing customer relationships. Become an expert in our product categories; understand and communicate product knowledge (including features and benefits) to the custome Sales Associate, Sales, Associate, Operations, Retail
$25k-30k yearly est. 8d ago
Retail Sales Associate-SPRINGFIELD MALL
Bath and Body Works 4.5
Customer service associate job in Springfield, PA
Career Development | Medical, Dental and Vision Benefits | 40% Discount | Daily or Weekly Pay | Fun Stores
At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent. In addition, we work to improve our communities and our planet to help the world live more fully.
Join Gingham Nation, where we invest in our associates through fair pay, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities.
As a Sales Associate, you will be the face of Bath & Body Works - understanding our customers' needs and helping them find the best products for themselves and others. Our associates are dedicated to delivering exceptional and consistent customer experiences that positively impact sales growth in their store and contribute to a positive, high-energy environment.
Responsibilities
Deliver exceptional in-store customer experiences through selling behaviors rooted in Our Values and product knowledge.
Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations.
Drive rewards program enrollment and engagement on both the sales floor and at check-out.
Provide a friendly and efficient cash wrap experience, including ringing customer purchases at the cash register and keeping the cash wrap neat, clean, and stocked.
Support product replenishment activities and maintain brand standards to keep the store full and abundant.
Assist with floorset execution, window changes, visual presentation, and marketing placement as needed.
All store positions require constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store. Associates should be able to lift 10 pounds consistently and up to 50 pounds.
Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations.
Maintain our values, policies, and procedures.
Qualifications
Thrives in a customer-first based retail environment.
Demonstrated sales and customer experience results in a fast-paced environment.
Effective communication skills, being open to feedback, and the ability to adapt quickly.
Ability to de-escalate store and customer situations effectively.
Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays
Core Competencies
Lead with Curiosity & Humility
Build High Performing Teams for Today & Tomorrow
Influence & Inspire with Vision & Purpose
Observe, Engage & Connect
Strive to Achieve Operational Excellence
Deliver Business Results
Benefits
Bath & Body Works associates are the heart of our business. That's why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for part-time associates include:
Limited Medical Benefit Plans that give you access to a national PPO network, along with coverage for prescription drugs and telemedicine with free consultations. Note: Minnesota, New Mexico, and Vermont residents are not eligible for the Limited Medical Benefit Plans. Benefits vary for Kansas and Ohio residents.
Dental coverage, and vision coverage for frames and eye exams.
Care benefits with unlimited access to the leading network through Care.com for finding and booking short-term and ongoing care.
No-cost mental health and wellbeing support through our Employee Assistance Program (EAP).
On-demand access to your earned wages through DailyPay. This optional benefit allows you to access your pay when you need it ... daily, weekly, or whenever a need arises.
40% merchandise discount and free Bath & Body Works product that encourages you to come back to your senses!
Visit bbwbenefits.com for more details.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: Los Angeles Fair Chance In Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance.
We are an equal opportunity employer. We do not make employment decisions based on an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States.
Application window will close when all vacancy/vacancies are filled.
$25k-29k yearly est. 4d ago
Financial Services Associate- Summer Program
Onemain Financial 3.9
Customer service associate job in Philadelphia, PA
Our Summer Development is a hands-on learning experience designed to introduce rising college seniors to career opportunities within our Branch Network. This paid program is ideal for students interested in launching a career in consumer financial services through real-world experience, structured learning, and mentorship.
The program runs for 10 weeks (starting 6/8, ending on 8/14) and is designed to prepare participants for full-time branch-based roles upon graduation, with the opportunity for part-time employment during the academic year.
Throughout the program, participants will work in a local branch environment and gain exposure to consumer lending, customer engagement, and branch operations, while building essential professional and business skills.
In the role:
Support branch teams with customerservice, servicing and collections-related activities, ensuring compliance with all laws and regulations
Participate in facilitated learning experiences, functional shadowing, and local site visits
Build foundational skills through ongoing coaching, mentorship, and professional development
Learn how to assess customer needs and present appropriate financial
Assist with customer education on loan products, terms and conditions
Gain exposure to credit underwriting concepts and sales tools used in consumer lending
Requirements:
Currently enrolled in a bachelor's or associate degree program and entering senior or final year
Interest in financial services, consumer finance, sales, or customer-facing roles
Strong customerservice and communication skills
Ability to work collaboratively in a team-oriented environment
HS Diploma or GED
Location: On-site in a OneMain branch in Philadelphia area
Schedule: Monday- Friday during standard business hours, with some Saturday hours as needed
Who we Are
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.
Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-timers with:
Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
Up to 4% matching 401(k)
Employee Stock Purchase Plan (10% share discount)
Tuition reimbursement
Paid time off (15 days' vacation per year, prorated based on start date)
Paid sick leave as determined by state or local ordinance (prorated based on start date)
11 Paid holidays (4 floating holidays, prorated based on start date)
Paid volunteer time (3 days per year, prorated based on start date)
$37k-63k yearly est. Auto-Apply 16h ago
Customer Retention Specialist - State Farm Agent Team Member
Albert Reyes-State Farm Agent
Customer service associate job in Philadelphia, PA
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Training & development
Customer Retention Specialist Sales & Service Focus
Albert Reyes State Farm Agency
Job Type: Full-Time (In-Office)
Compensation: Base Salary + Commission + Performance Bonuses
Retain. Cross-Sell. Grow the Book.
Albert Reyes State Farm Agency is seeking a Customer Retention Specialist who is service-driven, relationship-focused, and motivated by results. This role is perfect for someone who can deliver exceptional customer care while confidently identifying in-book sales opportunities that strengthen protection and drive agency growth.
Youll work with existing customers to renew policies, resolve concerns, and improve retentionwhile also recommending additional products when it truly benefits the customer. If you enjoy building trust, following up consistently, and turning service conversations into long-term loyalty and sales, we want to meet you.
Full licensing is required. Candidates must hold Property & Casualty and Life & Health licenses. If not fully licensed, candidates must obtain their Property & Casualty license prior to their Day 1 start date. We provide support and guidance to help you complete the licensing process.
Bilingual Spanish is a bonus, but not required.
What Youll Do
Proactively contact existing customers to support renewals and strengthen relationships
Conduct policy reviews and identify coverage gaps or opportunities to improve protection
Cross-sell and upsell additional products using a needs-based approach
Assist with policy updates, billing questions, endorsements, and account changes
Resolve customer concerns with empathy, urgency, and professionalism
Maintain accurate documentation of customer interactions and follow-up activity
Collaborate with team members to meet retention, outreach, and growth goals
What Were Looking For
Strong relationship-building skills with a service-first mindset
Ability to confidently pivot from service to sales and ask for the business
Excellent communication, listening, and problem-solving skills
Organized, detail-oriented, and consistent with follow-up
Comfortable working in a fast-paced, goal-driven environment
Prior experience in customerservice, account management, or insurance preferred
Full licensing required: Property & Casualty and Life & Health
If not fully licensed, candidate must obtain Property & Casualty prior to Day 1 start date (support provided)
Bilingual Spanish is a plus (not required)
What We Offer
Base salary plus commission and performance bonuses
Licensing support and guidance to help you meet requirements
Ongoing training, coaching, and professional development
A results-driven culture that rewards performance and consistency
Long-term career growth opportunities within the agency
Ready to Grow Your Career in Insurance?
If youre motivated by relationships, energized by goals, and ready to turn retention into revenue through meaningful customer conversations, wed love to hear from you.
Apply today to join Albert Reyes State Farm Agency.
$29k-41k yearly est. 9d ago
Customer Service Advisor
Bet365
Customer service associate job in Marlton, NJ
Are you looking to join a team committed to you? We are seeking dedicated customerservice champions excited to be part of one of the world's leading online gambling companies for our upcoming training class starting March 9th! Highlighted by the best-in-class, 8-week training program to prepare you for success, we are proud to provide a benefits package that includes Company-paid healthcare for employees, annual bonus, a 401(k) with Company match, and generous time off (33 days), ensuring you are supported both personally and professionally.
This full-time position follows a flexible pattern designed around the North American sports calendar (evenings, weekends, and holidays) with a rotation to ensure an even schedule. With a starting wage of $23.07 per hour, pay increases to $23.94 post-training.
Preferred Skills, Qualifications, and Experience
Tech-savvy, with the ability to work with various technologies to investigate, communicate and resolve customer inquiries.
Exceptional communication skills, both written and verbal.
Active listener, with the ability to understand customer needs and provide tailored support.
Customer-centric with a passion for delivering outstanding service.
Eagerness to expand personal knowledge and skills.
Meticulous attention to detail to ensure accuracy.
Ability to multitask efficiently in a fast-paced environment.
Creative problem-solving capabilities to resolve challenges independently.
Strong individual and team collaboration skills.
Company-sponsored parking available to all employees.
Maintain compliance with individual licensing requirements according to regulations.
Main Responsibilities
Ensuring every customer interaction is positive and memorable.
Using internal tools to investigate and resolve customer inquiries, coordinating with various departments and escalating issues within the CustomerService department as needed.
Engaging with customers through live chat, telephone, and email, ensuring clear and efficient communication.
Resolving customer requests and complaints promptly and courteously.
Assisting in support of various internal efforts that improve how customers perceive our platform and services.
Demonstrating a thorough understanding of policies, procedures, and licensing requirements to provide accurate information.
Promoting and advocating for responsible gambling practices among customers.
bet365 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
By applying to us you are agreeing to share your Personal Data in accordance with our Recruitment Privacy Policy - **********************************************
$23.1 hourly 41d ago
Automotive Customer Service Advisor - 3997
Tupeloms
Customer service associate job in Magnolia, NJ
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customerservice skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring CustomerService Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
*For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customerservice/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
Job Summary
The CustomerService Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customerservice or sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customerservice and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
* Full-time employees only
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$29k-37k yearly est. 1d ago
Client Onboarding Specialist IV
JPMC
Customer service associate job in Philadelphia, PA
Are you ready to make a significant impact on the InstaMed Network.
As a Contracting Analyst within the InstaMed Network, you will be responsible for ensuring accurate payments to providers during the onboarding process. Your role will involve mastering departmental procedural processes, analyzing information to determine the course of action, and ensuring compliance with business requirements. You will have the opportunity to learn standard operating procedures, process enrollments, resolve concerns, and collaborate with a team, significantly impacting the network and enhancing customer experience.
Job Responsibilities:
Master departmental procedural processes and analyze information to determine the course of action, ensuring compliance and business requirements.
Complete due diligence and reinforce KYC policies to prevent misrouting of funds during processing of new enrollments or changes to existing accounts.
Research, synthesize, and verify customer information to facilitate outreach and resolution.
Identify potential fraudulent accounts using investigative skills and available resources.
Manage multiple work queues and prioritize tasks to provide the best possible customer experience.
Maintain a professional and courteous manner while addressing customer calls or emails.
Speak with customers to review their requests and provide guidance on next steps to effectively resolve issues, promoting a positive customer experience.
Communicate relevant information effectively to customers and team members, including requirements, updates, and timelines.
Document progress and next steps for internal transparency.
Perform any other duties applicable to the position.
Required Qualifications, Capabilities, and Skills:
Strong attention to detail, organizational, and time management skills.
Effective and professional communication skills.
Resourceful analytic thinking and sound judgment.
Preferred Qualifications, Capabilities, and Skills:
Customer-facing experience preferred.
Experience with Salesforce or knowledge of healthcare and/or financial industry is beneficial.
Proficiency with Microsoft Office and ability to easily learn new software/programs.
$41k-73k yearly est. Auto-Apply 60d+ ago
Client Specialist
Xiente
Customer service associate job in Philadelphia, PA
Job DescriptionDescription:
1. Greeting all clients (including those over the phone) warmly and respectfully and direct visitors and clients to the appropriate location or person.
2. Maintain the appearance of the Hub, ensuring that it is welcoming, clean, organized and inviting to clients.
3. Record and transmit clear, concise, and timely messages from callers and visitors.
4. Mail handling: Manage all aspects of incoming and outgoing mail, including receiving, opening, dating, distributing, and making copies of incoming mail; preparing and posting outgoing mail; maintaining the stamp machine; and ensuring timely pickup or mailing of all correspondence
5. Package handling: Receive packages from couriers and other delivery services, sign for deliveries, notify the appropriate staff within 24 hours, and ensure packages are placed in the office mailbox or designated area.
6. Ensure that all forms related to applications are up to date, legible, clean and organized and packets are readily available for clients who request services.
7. Assist clients with the application process as needed and connect clients with resources.
8. Assist Economic Mobility and Housing Department with Administrative Tasks as needed, including but not limited to filing, scanning, uploading documents, scheduling appointments, and following up with clients and staff with appointment reminders.
9. Collaborate effectively to support client needs, share insights, and contribute to team projects and goals, ensuring seamless service delivery and client satisfaction.
10. Other Duties Assigned.
Requirements:
? Ability to secure clearance for PA Child Abuse, PA Criminal History, FBI, and National Sex Offenders Clearance (required).
? Ability to secure health clearances every two years and TB once (required).
? High school diploma
? Good communication skills
? Customerservice oriented
? Bilingual (Spanish and English)
$41k-73k yearly est. 18d ago
Client Engagement Specialist
RKST Promotions
Customer service associate job in Philadelphia, PA
Rocksteady Promotions delivers the industry's most innovative and unforgettable client experience. We bring together products and solutions to enable businesses to build, operate, and grow their brand. We are eagerly searching for a driven and eager individual to step into our Client Engagement Specialist role to help us achieve our lofty goals. The Client Engagement Specialist's primary function is to increase awareness of the company and its solutions while delivering strategic, consistent messaging to all audiences.
We anticipate this year to be our most successful year to date. We are diligently expanding not only our client portfolio but also our work culture. Our Client Engagement Specialist team does an incredible job at promoting positivity and diversity across departments and with our prestigious clients. Our philosophy has always been to promote our employee's accomplishments and reward their progress through promotions, compensation, and, most importantly, recognition. If you are enthusiastic, have good people skills and desire to expand your career with a prestigious company then our Client Engagement Specialist role is for you!
Client Engagement Specialist Responsibilities:
Interact with potential consumers by educating them on products and services our clients provide
Build imperishable relationships with customers with interpersonal skills and overall personability
Answer questions regarding services and expand on the benefits of our brand vs. competitors
Participate in regular meetings with the Client Support Specialist team to construct strategies for achieving customer acquisition standards and sales goals
Attend training sessions on any new products, services, or sales promotions to provide customers with the most accurate and up-to-date information
Complete customer's orders efficiently and accurately
Client Engagement Specialist Requirements:
0-2 years of experience in a customer-centric role is preferred
High School Diploma or equivalent
College Degree is preferred but not required
Strong ability to communicate effectively
Aptitude for taking on multiple responsibilities with versatility
Client Engagement Specialist Incentives:
Positive and diverse working culture
Opportunities for career advancement
Closures on all major holidays
Travel opportunities and company events
Consistent Schedule and job security
$41k-73k yearly est. Auto-Apply 2d ago
Client Specialist -Shoppes at Brinton Lake
Knitwell Group
Customer service associate job in Chadds Ford, PA
About us
Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.
What We Offer:
Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next.
Incentive Opportunities
Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page.
Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within.
Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more.
What we Value “WE CARE”:
We Win as a team and are dedicated to ensuring and applauding each other's success.
We Encourage creativity, innovation and smart risk-taking.
We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them.
We Act with integrity, transparency, candor, and respect.
We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture.
We Embrace community by bringing positive change to those we live and work in.
Who You Are:
Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers.
Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment.
Able to work cooperatively in a diverse work environment
Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store.
Possess excellent written and verbal communication skills and a high level of integrity.
Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her.
Professional, assertive, and friendly with the ability to make decisions independently.
Possess the technological aptitude to navigate POS/computer/iPad/handheld systems.
Have open availability of 20 - 29 hours per week
Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays.
Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
What You'll Do:
Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally.
Support all service enhancers to build strong relationships including active use of Concierge.
Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc.
Plan and prioritize tasks and responsibilities to meet the needs of the customer and business.
Seek to understand customer needs & wants with curiosity and confidence through intentional conversation.
Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust.
Actively participate in community/store activities and events that promote the Talbots Brand.
Professionally represent the brand image.
Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.
Location:
Store 00501 Chadd's Ford, PA-Glen Mills,PA 19342Position Type:Regular/Part time
Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
$41k-72k yearly est. Auto-Apply 60d+ ago
Client Experience Specialist (50525)
American Furniture Rentals 4.0
Customer service associate job in Pennsauken, NJ
Job Title: Client Experience Specialist - National Accounts
Department: National Accounts
Reports To: Director of National Accounts
BASIC FUNCTION: Coordinating all national activity between the branch location and the account. Answering account questions, resolving complaints, and addressing emergency issues when needed. Handling the account quickly and efficiently to achieve the highest level of account satisfaction.
RESPONSIBILITIES:
• Maintain open communication with AFR's National Accounts regarding their orders, issue resolution, invoicing questions and concerns.
• Create cost analysis and quotes based on customer needs. Compose master lease to mirror quote.
• Maintain team folders• Create Kit to mirror updated quote
• Work with the CustomerService National Account Team to ensure seamless communication is maintained when contacted by their accounts.
• Train new staff members on policies, practices and NAV program
• Maintain national account customer cards to include accurate information for accounting contacts
• Prepare biweekly aging reports by collecting and analyzing information pulled from NAV for all national accounts.
• Review all contracts prior to invoicing for accuracy. This includes working with operations to make sure all dispatch documents are posted, in order to eliminate delays with monthly invoicing.
• Create/Send monthly Invoices for all national accounts
• Utilize the customer's ledger to make collection efforts and discuss open invoices and account balances.
• Pull checks to evaluate payment, and educate the client on the information needed to apply payments correctly
• Create/ Send Credit Memos, and Apply or Move Payments when needed
• Research leads and pass on to Account Manager to pursue
• Other duties requested by Account Manager as needed
SKILLS:
•Oral and written communication skills
•Customer relations, customerservice and interpersonal relation skills
•Organization, planning, time management skills
•Professionalism and diplomacy skills
Qualifications
EDUCATION/TRAINING:
Degree: Bachelor's or Equivalent
EXPERIENCE:
Prior Installation experience required
$34k-55k yearly est. 20d ago
Sales Associate
Boot Barn Holdings, Inc. 4.2
Customer service associate job in Wilmington, DE
Foster a service and selling culture; exceed overall expectations to build long-standing customer relationships. Become an expert in our product categories; understand and communicate product knowledge (including features and benefits) to the custome Sales Associate, Sales, Associate, Operations, Retail
$24k-28k yearly est. 8d ago
Customer Service Advisor
Bet365
Customer service associate job in Marlton, NJ
At bet365, we're one of the world's leading online gambling companies, revolutionising the industry since 2000. Founded by Denise Coates CBE, we now employ over 9,000 people and serve over 100 million customers in 27 languages. Our focus on In-Play betting has solidified our market-leading position, offering an unmatched experience across 96 sports and 700,000 streaming events. With over 750 concurrent sporting fixtures at peak and more live sports streamed than anyone else in Europe, we handle over 6 billion HTTP requests daily and process more than 2 million bets per hour at peak.
We empower our employees to push boundaries and explore new ideas, cultivating a culture that celebrates and rewards creativity. This offers employees a wealth of opportunities for growth, giving them the opportunity to make a real impact in the world of online gambling. As a forward-thinking company, we're breaking new ground in software innovation too, redefining what's possible for our customers worldwide.
Job Description
Are you looking to join a team committed to you? We are seeking dedicated customerservice champions excited to be part of one of the world's leading online gambling companies for our upcoming training class starting March 9th!
Highlighted by the best-in-class, 8-week training program to prepare you for success, we are proud to provide a benefits package that includes Company-paid healthcare for employees, annual bonus, a 401(k) with Company match, and generous time off (33 days), ensuring you are supported both personally and professionally.
This full-time position follows a flexible pattern designed around the North American sports calendar (evenings, weekends, and holidays) with a rotation to ensure an even schedule. With a starting wage of $23.07 per hour, pay increases to $23.94 post-training.
Qualifications
Tech-savvy, with the ability to working with various technologies to investigate, communicate and resolve customer inquiries.
Exceptional communication skills, both written and verbal.
Active listener, with the ability to understand customer needs and provide tailored support.
Customer-centric with a passion for delivering outstanding service.
Eagerness to expand personal knowledge and skills.
Meticulous attention to detail to ensure accuracy.
Ability to multitask efficiently in a fast-paced environment.
Creative problem-solving capabilities to resolve challenges independently.
Strong individual and team collaboration skills.
Maintain compliance with individual licensing requirements according to regulations.
Additional Information
Ensuring every customer interaction is positive and memorable.
Using internal tools to investigate and resolve customer inquiries, coordinating with various departments and escalating issues within the CustomerService department as needed.
Engaging with customers through live chat, telephone, and email, ensuring clear and efficient communication.
Resolving customer requests and complaints promptly and courteously.
Assisting in support of various internal efforts that improve how customers perceive our platform and services.
Demonstrating a thorough understanding of policies, procedures, and licensing requirements to provide accurate information.
Promoting and advocating for responsible gambling practices among customers.
bet365 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$23.1 hourly 1d ago
PT Automotive Customer Service Advisor - 0037
Tupeloms
Customer service associate job in Philadelphia, PA
Are you ready to accelerate your automotive career? Turn your strong technical knowledge and customerservice skills into real growth opportunity at Premium Velocity Auto/ Jiffy Lube (PVA)!
We are now seeking Advanced Automotive Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
*For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. This role requires a minimum of 2 years of proven automotive experience, customerservice/sales experience are preferred. A valid driver's license is also required.
See full below!
Job Summary:
The Service Specialist/Advanced Specialist for PVA (Jiffy Lube) is a Lube Technician that performs the advanced maintenance services to ensure the safety of our customer's vehicles. The Service Specialist/Advanced Specialist may work in various positions to meet the individual needs of the customer; therefore, they are thoroughly cross trained in-house for all roles.
Job Description:
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Work efficiently to service the customers in a timely fashion, prioritizing safety always.
Perform automotive maintenance of the engine, transmission, axles, steering and suspension, brakes, electrical, heating/air conditioning, tires, batteries, and spark plugs.
Perform preventative maintenance such as oil and filter change, refill fluid levels, inspecting and replacing lights, and replacing wiper blades.
Participate in regular on-site and e-learning training, and maintain compliance with Jiffy Lube safety requirements, OSHA, and state regulations.
Participate in marketing events and promotions.
Keep customer, inventory, and service records and perform inventory stocking.
Perform housekeeping/minor building maintenance.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Requirements:
Minimum 2 years of automotive service experience.
Valid Driver's License.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Able to stand for an extended period of time.
Be able to lift over 50 pounds.
Be able to bend, stoop, reach, crawl, and climb stairs.
Comfort working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
ASE certification preferred.
Retail experience preferred.
Excellent customerservice and communication skills.
A teamwork mentality.
Ability to perform the responsibilities of the job.
Able to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
* Full-time employees only
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$28k-35k yearly est. 1d ago
Client Specialist
Xiente
Customer service associate job in Philadelphia, PA
Full-time Description
1. Greeting all clients (including those over the phone) warmly and respectfully and direct visitors and clients to the appropriate location or person.
2. Maintain the appearance of the Hub, ensuring that it is welcoming, clean, organized and inviting to clients.
3. Record and transmit clear, concise, and timely messages from callers and visitors.
4. Mail handling: Manage all aspects of incoming and outgoing mail, including receiving, opening, dating, distributing, and making copies of incoming mail; preparing and posting outgoing mail; maintaining the stamp machine; and ensuring timely pickup or mailing of all correspondence
5. Package handling: Receive packages from couriers and other delivery services, sign for deliveries, notify the appropriate staff within 24 hours, and ensure packages are placed in the office mailbox or designated area.
6. Ensure that all forms related to applications are up to date, legible, clean and organized and packets are readily available for clients who request services.
7. Assist clients with the application process as needed and connect clients with resources.
8. Assist Economic Mobility and Housing Department with Administrative Tasks as needed, including but not limited to filing, scanning, uploading documents, scheduling appointments, and following up with clients and staff with appointment reminders.
9. Collaborate effectively to support client needs, share insights, and contribute to team projects and goals, ensuring seamless service delivery and client satisfaction.
10. Other Duties Assigned.
Requirements
? Ability to secure clearance for PA Child Abuse, PA Criminal History, FBI, and National Sex Offenders Clearance (required).
? Ability to secure health clearances every two years and TB once (required).
? High school diploma
? Good communication skills
? Customerservice oriented
? Bilingual (Spanish and English)
Salary Description $16.35
Customer service associate job in Philadelphia, PA
You have a strong attention to detail, organizational, and time management skills and are seeking your next career move - this is the team for you! Join JPMorganChase's InstaMed team responsible for data integrity of enrollments for the Healthcare Payments Services team.
As a Client Onboarding Specialist in Document Verification within the InstaMed team at JPMorganChase, you will be responsible for the data of enrollments for InstaMed JPMorganChase Healthcare Payments Services and ensuring that payments are made to the correct and appropriate Provider during the onboarding process. Attention to detail, disciplined follow-up procedures, ability to absorb and maintain knowledge or processes, and initiative are the keys to success.
You will need to understand InstaMed's standard operating procedures to effectively complete non-standard enrollments or tasks. You will assist and take initiative in identifying, assessing, and resolving complex issues and problems, escalating whenever necessary. Effective internal communication and teamwork is very important.
Job Responsibilities
Complete due diligence and ensure KYC standards to ensure anti-money laundering standards and prevent misrouting of funds during processing of new enrollments or changes to existing accounts.
Underwrite, onboard new accounts, set up pricing, and complete updates to existing accounts.
Coordinate with internal team members to ensure all requirements are completed appropriately and errors are avoided.
Manage multiple work queues and prioritize as necessary to deliver the best possible customer experience.
Communicate relevant information effectively, such as requirements, updates, and timelines both internally within the company and externally to customers, promoting a positive customer relationship.
Investigate open issues using available resources (Support Tool, Salesforce, etc.) and collaborate with internal stakeholders to bring to resolution.
Master departmental procedural processes, maintain compliance and business requirements, as well as any other duties applicable to the position.
Required Qualifications, Capabilities and Skills
Proficiency with computer, typing, and Microsoft Office products; easily able to learn new software/programs
Effective and professional communication
Strong attention to detail, organizational, and time management skills
Resourceful analytic thinking
Sound judgment required
Preferred Qualifications, Capabilities and Skills
Experience with Salesforce or knowledge of healthcare and/or financial industry is beneficial
Schedule: Monday - Friday, 8:30am-5:00pm
$41k-73k yearly est. Auto-Apply 60d+ ago
Client Experience Specialist (50525)
American Furniture Rentals, Inc. 4.0
Customer service associate job in Camden, NJ
Job Title: Client Experience Specialist - National Accounts Department: National Accounts Reports To: Director of National Accounts BASIC FUNCTION: Coordinating all national activity between the branch location and the account. Answering account questions, resolving complaints, and addressing emergency issues when needed. Handling the account quickly and efficiently to achieve the highest level of account satisfaction.
RESPONSIBILITIES:
* Maintain open communication with AFR's National Accounts regarding their orders, issue resolution, invoicing questions and concerns.
* Create cost analysis and quotes based on customer needs. Compose master lease to mirror quote.
* Maintain team folders• Create Kit to mirror updated quote
* Work with the CustomerService National Account Team to ensure seamless communication is maintained when contacted by their accounts.
* Train new staff members on policies, practices and NAV program
* Maintain national account customer cards to include accurate information for accounting contacts
* Prepare biweekly aging reports by collecting and analyzing information pulled from NAV for all national accounts.
* Review all contracts prior to invoicing for accuracy. This includes working with operations to make sure all dispatch documents are posted, in order to eliminate delays with monthly invoicing.
* Create/Send monthly Invoices for all national accounts
* Utilize the customer's ledger to make collection efforts and discuss open invoices and account balances.
* Pull checks to evaluate payment, and educate the client on the information needed to apply payments correctly
* Create/ Send Credit Memos, and Apply or Move Payments when needed
* Research leads and pass on to Account Manager to pursue
* Other duties requested by Account Manager as needed
SKILLS:
* Oral and written communication skills
* Customer relations, customerservice and interpersonal relation skills
* Organization, planning, time management skills
* Professionalism and diplomacy skills
$33k-55k yearly est. 58d ago
Client Specialist, Towne Place at Garden State Park
Knitwell Group
Customer service associate job in Cherry Hill, NJ
About us
Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.
What We Offer:
Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next.
Incentive Opportunities
Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page.
Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within.
Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more.
What we Value “WE CARE”:
We Win as a team and are dedicated to ensuring and applauding each other's success.
We Encourage creativity, innovation and smart risk-taking.
We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them.
We Act with integrity, transparency, candor, and respect.
We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture.
We Embrace community by bringing positive change to those we live and work in.
Who You Are:
Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers.
Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment.
Able to work cooperatively in a diverse work environment
Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store.
Possess excellent written and verbal communication skills and a high level of integrity.
Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her.
Professional, assertive, and friendly with the ability to make decisions independently.
Possess the technological aptitude to navigate POS/computer/iPad/handheld systems.
Have open availability of 20 - 29 hours per week
Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays.
Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
What You'll Do:
Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally.
Support all service enhancers to build strong relationships including active use of Concierge.
Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc.
Plan and prioritize tasks and responsibilities to meet the needs of the customer and business.
Seek to understand customer needs & wants with curiosity and confidence through intentional conversation.
Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust.
Actively participate in community/store activities and events that promote the Talbots Brand.
Professionally represent the brand image.
Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.
Location:
Store 00022 Cherry Hill NJ-Cherry Hill,NJ 08002Position Type:Regular/Part time
Pay Range:
$16.42 - $20.55 Hourly USD
Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
How much does a customer service associate earn in Vineland, NJ?
The average customer service associate in Vineland, NJ earns between $24,000 and $41,000 annually. This compares to the national average customer service associate range of $24,000 to $40,000.
Average customer service associate salary in Vineland, NJ
$31,000
What are the biggest employers of Customer Service Associates in Vineland, NJ?
The biggest employers of Customer Service Associates in Vineland, NJ are: