Customer service representative jobs in Bonham, TX

For more than 45 years, Careington International has been a leader in the health and wellness benefits space. Since its founding in 1979, Careington has been delivering dental discount solutions as its core competency. Today, Careington has expanded to offer a growing portfolio of 150+ health, wellness, lifestyle and virtual health products and services designed to deliver cost savings across a spectrum of life needs. Through its affiliated nationally licensed third-party administrator (TPA), Careington also delivers full-scale administrative services, including customer service, licensed enrollment, claims administration, individual and group billing. Careington International's U.S. based Customer CARE team supports 30 million members and thousands of clients across all Careington companies and brands nationwide. Based in Frisco, TX, the contact center is home to over 150 dedicated Customer CARE representatives who provide live-agent assistance for product education, account maintenance, eligibility verification, provider searches, fulfillment requests, claims inquiries and other concierge services. Careington International Corporation is seeking energetic, career-oriented Customer Service Representatives to work 40 hours per week, onsite, Monday through Friday at 6435 Flyers Way, Frisco, TX 75033. Candidates must live in the DFW metroplex and be able to work onsite. There are no remote options for this role. The Opportunity: Join Careington International Corporation in Frisco, TX as a full-time Customer Care Service Representative! Enjoy a consistent schedule with weekends off and no late nights. Start at $17.00 per hour, with the opportunity to earn up to $18.00 per hour based on attendance for upgraded skill set training within the department. Bilingual in English and Spanish? You may qualify for an additional hourly bonus following evaluation. Location: 6435 Flyers Way, Frisco, TX 75033 Training: Initial Training: 11 days of mandatory, in-person classroom training Schedule during training: Monday through Friday, 8:30 a.m. - 5:00 p.m. Attendance: 100% attendance is required during this period Ongoing Training: Up to 3 additional weeks of training may be required, based on supervisor evaluation Roles & Responsibilities: Efficiently navigate up to six software applications across multiple monitors while managing inbound calls Utilize Microsoft Office Suite (Word, Excel, Outlook) daily to support customer interactions and internal operations Maintain a professional, patient, and helpful phone demeanor to build strong customer relationships Apply prior call center experience to deliver high-quality service (preferred but not required) Bilingual proficiency in Spanish is a plus and may qualify for additional compensation Requirements: Onsite interviews at 6435 Flyers Way, Frisco, TX 75033 Work Monday through Friday, on-site at the above address Use a wired headset provided by the company Must pass a drug screen and background check Benefits: Benefits eligibility for you and your dependents begins on the first day of the month following 60 days of employment Paid time off accrual and 11 paid holidays per year Access to a 401(k) plan with Fidelity after 90 days of employment Clear pathways for career advancement within the company Semi-monthly paydays on the 15th and last day of each month If you are a recent college graduate or high school graduate, please review the video link below for more details about the Customer Care department and role. ************************************************

Essential Duties and Responsibilities: * Ensure that all orders are processed in a timely and accurate manner with the appropriate paperwork completed; all orders must be entered into the system timely with all necessary documentation included and ready for billing upon delivery (or as allowed by authoritative and governing guidelines) * Handle inbound and outbound phone calls in a timely and professional manner; respond to inquiries and calls with proper prioritization and within reasonable timeframe; ensure that interactions are documented in the patient (customer) account within the software. * Monitor and process faxes and other sources of orders/referrals; enter and account for each in the software and ensure response/action is taken accordingly. * Efficiently coordinate branch transactions (deliveries, pick-ups, exchanges, returns, service, repair/maintenance) with appropriate staff (drivers, warehouse, liaisons, therapists, sales) and with patients (customers) * Facilitate collection of patient balances for new and existing accounts; manage payment plans and recurring payments in order to produce desirable collection results for the branch. * Contribute, both individually and as a team, to the achievement of operational, financial, and cultural performance goals for assigned branch location(s); be an advocate of management and a positive presence in the branch. * Maintain current knowledge of and ensure compliance with company policies and procedures; stay current in medical billing practices, eligibility and insurance requirements, documentation requirements, and billing reimbursement. * Develop and maintain working knowledge of products and services offered by the company, relevant governmental or regulatory requirements, and accreditation requirements. * Maintain a high level of service satisfaction with patients and referral sources; maintain strong working relationships with branch staff and other employees. * Ensure physical control and proper care of company assets, account for movement of physical assets within the software in a timely fashion. * Maintain professional, polite, and respectful interactions with employees, patients/customers, referrals sources, vendors; maintain professional appearance with clothing, grooming, and personal hygiene. * Responsible for performing other duties as assigned by management. Qualifications: * High school diploma or equivalent. Preferred Knowledge, Skills and Abilities: * Customer service experience preferred. * Relevant healthcare or medical billing experience preferred. * Knowledge of medical billing practices, eligibility and insurance requirements, and billing reimbursement. * Commitment to service excellence and superior performance. * Solid verbal and written skills. * Proper phone and email etiquette. * Manage time effectively. * Able to multi-task and complete all assigned tasks at quality levels and within deadlines. * Organized and structured in carrying out responsibilities. * Professionally postured in both behavior and physical appearance. * Strong interpersonal and communication skills; respectful and polite in all interactions. * Able to physically lift, carry, and move equipment. * Efficient use of technology and software. You will be expected to work during normal business hours, which are Monday through Friday, 8:00 a.m. - 5:00 p.m. and on-call rotations as assigned. Please note this job description is not designed to cover and/or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties and responsibilities may change at any time with or without notice.

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. Practice Area BCG's Marketing, Sales & Pricing Practice leverages deep customer insight and a powerful arsenal of data, tools & analytics to inspire revolutionary thinking in all aspects of marketing, sales and pricing. With low risk and high returns, we help digitally transform how clients go to market and generate significant value. The foundation of our success continues to be outstanding value created for even the most leading-edge of our clients: double digit revenue growth and margin expansion. We seek to be leading-edge, and continue to invest in our programs and arsenal of tools and proprietary data. Highlights include: [1] MSP Catalyst (our flagship software platform), Pricing advantagement Centers, [2] Center for Customer Insight, Google partnership and joint Digital Academy, and Customer Analytics solutions. The MSP is at the forefront of [3] DigitalBCG, driving digital go-to-market transformation, and offering our clients leading-edge solutions on [4] Personalization, [5] Digital Marketing, [6] Next Generation Sales and Customer Journeys. We are consistently rated as having the deepest commercial [consulting] capabilities of any consulting firm. And, we have broad experience across both B2B and B2C sectors, and across the globe. What You'll Do You will be a core member of a case team with some of the industry's brightest minds from diverse backgrounds to advise clients on a variety of strategic decisions from portfolio strategy, long term growth opportunities to acquisition assessment. The team will leverage your expertise to gain a deep understanding of consumers and deliver next level impact Select responsibilities include: * Direct Client Engagement and Support You will use a wide range of methodologies (qualitative, quantitative, social listening, etc.) and lead the insight module to deliver actionable insights to inform business decisions. Together with the project team, you will be leading client discussions to scope, design and analyze the research * Proposal Development Support You will drive the client proposal development by assisting in the creation of materials and participating in the selling process. As an Expert, you will lead research plans and outline BCG's capabilities in the Center for Customer Insight domain. * Intellectual Capital Development You will contribute to broaden and deepen the knowledge base of the firm: improving BCG's proprietary frameworks, methodologies & tools and developing knowledge of generalist consultants. You will develop state of the art tools, working hand in hand with BCG's Consumer Knowledge Team staff. You will play a role in the growth of CCI through case execution, client development, and intellectual property & product creation. * Vendor Management You will advise BCG's project teams on how to best select and manage external research vendors and help the broader CCI Operations team continuously validate/improve external relationships. Our Expert Consulting Track The Expert Consulting Track (ECT) is vital to BCG's ability to successfully meet our clients' demand for deep expertise and advanced technical capabilities. Experts deliver next-level impact for BCG's most complex and cutting-edge client challenges. Experts focus on developing BCG's thought leadership, commercial capabilities, and intellectual property assets; and their work is essential to our delivery model. Working as part of a multidisciplinary team to bring the 'best of BCG' to our clients, Experts come from diverse backgrounds, with expertise often gained outside of BCG in industry, academia, or specialized consulting. What You'll Bring * Minimum 5 years of experience of industry and/or consulting experience, with a focus on consumer research product management, or quantitative analytics and insight generation (ideally in a marketing or consumer market research companies experience organization) * Experience in developing and executing research plans which combine both qualitative and quantitative methods * Demonstrated experience using quantitative and analytical skills to generate insights that inform business strategy. Experiments with latest AI/GenAI tools applied to consumer analytics and insights generation * Familiarity with performing survey data analysis, producing quantitative modeling, and interpreting data through a business and economic lens to create commercial recommendations. * Be pragmatic, solution-oriented, and equipped with strong business acumen to tackle challenges effectively and deliver impactful results. * Be able to translate complex business challenges into actionable operational consumer research solutions to drive strategic decision-making and business success. * Have the interpersonal skills to partner with executive management teams as they implement a new vision and passion for enabling leaders to drive change within organizations set you apart * Have excellent verbal and written communication skills in French and English, in addition to a strong presence and leadership skills Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.

We are in need of a customer service representative in our Plano location. A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. We are driven by excellence and integrity and looking for someone that fits our culture! The position pay and benefits are as follows: $15-$20/ hour starting pay based on experience with evaluations every 3 months for merit increases based on performance. -Paid Vacation plus Holidays available to qualified employees -Medical, Dental, Vision, Disability, and Chiropractic available to qualified employees -Mon-Fri 8-5

ESSENTIAL JOB FUNCTIONS: Responsible for providing a positive customer experience, using X-check/survey scores from customer feedback as a measurable factor of performance. Responsible for a caseload of files on programs/clients excluding home sale benefits. Learn and understand assigned clients' relocation programs including all policies, processes, and practices (typically these are established Altair clients with well-defined policies and limited services) Communicate the relocation road map, providing a comprehensive explanation of the relocation process, policies, and practices to the customer. Knowledgeable about Altair service partners; serve as a primary point of responsibility and coordination between service partners and customer. Manage all data pertinent to each customer's relocation file, document all relocation activities and transactions in the appropriate Altair information system. Understand and manage costs connected to relocation deliverables by using a consultative approach to maximize the full intent of the benefit while minimizing expenses. Understand and manage data by using appropriate reporting tools. Direct day-to-day activities for assigned Associate, as appropriate. EDUCATION: High school diploma or the equivalent combination of experience, skills, training, and education required. Bachelor's degree preferred. TRAINING and EXPERIENCE: 1 year or more of experience as a relocation associate Good basic knowledge and understanding of domestic relocation or associated industries such as travel coordination, temporary housing, or real estate. Working knowledge of Microsoft Office Products, Word, and Excel and databases; knowledge of additional software packages is preferred. Able to confidently communicate at multiple levels with customers, clients, and service partners. Understand, apply concepts of and communicate policies and processes. Deadline and time sensitive Able to self-direct and self-manage. Expense and budget sensitive Able to make effective business decisions based on information using good logic and common sense. WORK/PHYSICAL ENVIRONMENT: Office setting and/or home office work environment. Team members must be able to operate standard office equipment. Team members spend a substantial amount of time working on the computer, on the phone speaking with customers and working under deadlines. The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable team members with disabilities to perform the essential job functions. Team members must demonstrate knowledge of, and support, the company vision and value statements, policies and procedures, confidentiality standards, inclusion and diversity initiatives and code of business conduct. Note: The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Replies within 24 hours AXL is a tactical gear design and manufacturing company for Military and Law Enforcement seeking a motivated customer support representative to join our team. The Customer support representative is responsible for communicating with customers to resolve any product or service issues. A key requirement is to be a product expert in tactical gear. You will maintain detailed knowledge of our constantly evolving product line and initiatives and act as a champion for customers by serving as their central point of contact. This exciting and impactful role fuels improvement and innovation via ongoing feedback to other departments. CORE RESPONSIBILITIES Provide phone and email support to all customers (individuals, dealers, agencies (federal, state, & municipal), police departments, and military units). Most commonly in the areas of: Answering or otherwise assisting customers with technical questions about AXL Products (Required deep knowledge of tactical gear) Please do not apply for this position if you cannot tell the difference between Crye, Ferro, & Spiritus products Providing Customer Quotes and taking payments over the phone Help customers place orders both online and over the phone, provide updates, order changes, and inquiries Cataloging customer feedback Evaluating warranty and repair claims Setup and process returns and exchanges Dealing with claims for packages lost in shipping Identify problems and aid in solving to ensure best possible customer experience Report irregular trends to appropriate teams to be addressed Coordinate dealer, agency and unit orders with shipping and production teams Ship returns, exchanges and VIP orders Identify problems and aid in solving to ensure best possible customer experience Maintain a high-level of professionalism, even in challenging situations Develops training materials and policies to aid both new hires and current staff Any other activity required to meet the goals of the company PERFORMANCE INDICATORS Customer service queue closed out by End of Day All requested customer quotes sent out by the End of Day CORE PROFICIENCIES Deep knowledge of the assembly and use of Military/Law Enforcement cut & sewn load-bearing gear (MOLLE/PALs), helmets, ear-pro, body armor vests, plate carriers, chest rigs, and ammo pouches from major brands (Spiritus, Crye, Ferro, Eagle, LBT, etc). Experience with firearms and training simulations (simunitions, UTM, airsoft, milsim, etc. Excellent spoken and written communication skills, with the ability to clearly and efficiently get your message across Excellent attention to detail Good multitasking, critical thinking skills, problem-solving, and customer-centric mindset Ability to work effectively and creatively under pressure and deadlines Interest or involvement in groups, brands, or hobbies that align with the AXL mission Basic knowledge with Microsoft Office and/or Google Apps Must be eligible to work in the U.S. High School Diploma or GED Be coachable, punctual, positive, efficient, and goal-oriented PHYSICAL REQUIREMENTS Must be able to sit for extended periods of time. Must be able to stand for extended periods of time. Must be able to look at a computer screen for extended periods of time. Must be able to converse on the telephone for extended periods of time. Ability to maintain a composed and professional demeanor within a flexible (and at times noisy) work environment. Availability around all major holidays mandatory with likely overtime Reliable transportation Ability and willingness to lift up to 50lbs of weight. PREFERRED 1 or more years in a customer experience or customer service role (call center or e-commerce customer service experience) Familiar with FreshDesk, Netsuite, Shopify, and/or ShipStation, platforms Military Veteran and/or First Responder Speak and write in Spanish fluently COMPENSATION $10 to $17 per hour (Done on Experience) BENEFITS AXL offers a comprehensive benefits package for all full-time employees working 30 hours/week or more. Benefits include Medical, Dental, Vision, Accrued Time Off (ATO after probationary period), Long term Disability Insurance, Short Term Disability Insurance, 401(k), Performance Bonuses, industry pro discounts, and others. Compensation: $17.00 per hour About Us Hiring for several positions as we grow! AXL Advanced designs and manufactures high-performance upgrades and stand alone products for Military and Law Enforcement for use with gear made by Crye Precision , Spiritus Systems, FirstSpear , Velocity Systems, Mayflower, S&S Precision, Ferro Concepts, LBT (London Bridge Traders), Eagle Industries, and other great Military/LE gear brands. AXL Advanced is proud to be an Equal Opportunity Employer.

Primary Location: 2200 W. University Drive, McKinney, Texas, 75071 We are searching for candidates that meet the required qualifications and experience and are able to perform the essential duties and responsibilities. Provide one-on-one customer service to current and prospective students by answering the telephones, live chat, email accounts, assisting with applying to the college and federal and state financial aid, and processing a variety of documents for student records. Required Qualifications: Essential Duties and Responsibilities Respond to inbound /outbound telephone calls via multi line phone system platform (Cisco Agent Desktop application or similar) regarding any student inquiry. Specialized focus can include admissions applications and onboarding processes, financial aid, veteran's benefits and exemptions, registration and payment. Follow up with students on questions that require additional research after triaging issue(s) and their account using relevant division resources and expertise. Respond to students' questions and issues both telephonically and via email with accurate and timely response. Respond to customer inquiries over the telephone and via email, in a friendly and professional manner. Forward or escalate as appropriate, questions and/or issues that cannot be answered/handled at this level. Document all call information according to standard operating procedures. Utilize student information system to review students' account and inform students of potential resolutions, next steps or options. Maintain confidentiality of student records (in compliance with the Family Educational Rights and Privacy Act). Provide personalized customer service at the highest level. Understands and satisfies customer needs. Capitalizes on opportunities to improve customer experience. Supplemental Functions Perform other duties as assigned. Perform all duties to maintain all standards in accordance with college policies, procedures, and Core Values. Knowledge, Skills and Abilities Knowledge of Collin policies and procedures Knowledge of admissions, registration and financial processes Knowledge of College's Student Information System (SIS) Knowledge of the Family Educational Rights and Privacy Act (FERPA) Knowledge of all associated websites where applications and/or required processes (e.g. ApplyTexas, FAFSA, as well as Collin admissions, financial aid, registration, payment and other student websites.) Knowledge of available resources Organization skills Excellent computer skills Customer service skills Verbal and written communication skills Critical thinking skills Ability to pay attention to details Ability to use Cisco Agent phone system and software Ability to work in a fast-paced and often stressful environment Ability to make appropriate and timely referrals Ability to analyze and troubleshoot issues Ability to provide accurate information to customers Physical Demands, Working Conditions and Physical Effort Sedentary Work - Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Positions in this class typically include talking, hearing, seeing, grasping, standing, walking and repetitive motions, plus stooping, kneeling, crouching, and reaching. Relatively free from unpleasant environmental conditions or hazards. Office environment. Little physical effort required. Required Associate degree from an accredited institution and two (2) years of related experience. Preferred Experience with student information system software and Cisco Agent Desktop application. Equivalency Language At least sixty (60) hours of college credit, or at least two (2) additional years of directly-related experience may be substituted to meet the education requirement. **This position is Security Sensitive, therefore, candidates will be subject to a criminal background check.** The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job as duties and responsibilities may change with business needs. Collin College reserves the right to add, change, amend, or delete portions of this at any time, with or without notice. Reasonable accommodations may be made by Collin College in its discretion to enable individuals with disabilities to perform the essential functions. Required & Preferred Qualifications (if applicable): The intent of this job description is to provide a representative summary of the types of duties and responsibilities that will be required of the positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. Fair Labor Standards Act (exempt/non-exempt) is designated by position. The employer actively supports Americans with Disabilities Act and will consider reasonable accommodations. ***This is a Security Sensitive position. Therefore, candidates will be subject to a criminal background check.*** Compensation Type: Salary Employment Type: Full time Hiring Minimum $37,465.00 Hiring Maximum $46,831.50 Compensation is determined based on experience. **Application submission deadline is 12am of the date listed.** 01/10/2026 Collin College is an Equal Opportunity Employer and does not discriminate on the basis of any characteristic protected by applicable law.

Inhabit operates a unique collective of tech-forward companies serving the residential, commercial, and short-term rental industries. Our team members deliver best-in-class software solutions and services while fostering innovation and collaboration with business leaders and industry experts. Inhabit believes that property managers are central to the success of the residential and short-term rental markets and delivers products built to empower them, their investors, and communities. Come help build the company you want to Inhabit. To learn more, visit inhabit.com. About ResMan ResMan is a provider of cloud-based software services to the multifamily housing industry. One in three Americans rent their homes and ResMan makes software that makes that possible. ResMan is dedicated to delivering exceptional service experience for owners, managers, and residents of multifamily real estate. Our belief and commitment are built on 3 ResMan core values: * Own What You Do - You commit to individual accountability and fulfilling our vision * Believe in the Impossible - We believe everything is possible through creative thinking and exceptional effort * Win Together We consistently deliver outstanding results through collaborative, supportive, trusted relationships Job Description Summary The Customer Support Agent I provides an essential service to our customers and our company by delivering on our Service First commitment through timely, individualized, service- oriented support to our customers. Customer Support Agents provide assistance to our customers with their technical issues while also providing an incredible customer experience. Customer Support Agents are our primary liaisons between our customers and interacting with our clients via phone, chats and emails. What You'll Do (Functions & Responsibilities) * Overall responsibility to deliver support services and facilitate business initiatives that support accounting related applications. * Comfortable providing general product support including helping clients find errors completed in product workflows and answer general how to questions. * Ability to work with clients troubleshooting technical issues with ResMans suite of products including network, integrations and system issues. * Successful agents will utilize effective questioning techniques to identify issues; able to clearly communicate steps necessary to resolve issues, consistently confirms successful completion of troubleshooting to ensure effective resolution. * Commitment to Providing Excellent Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance. * Develop documentation that effectively feeds training and change management activities. * Interpersonal Skills - Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things. * Strong Planning/Organizing skills - Prioritizes and plans work activities; proper documentation of issue resolution in a timely manner, including escalations. Uses time efficiently. * Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments. Attendance/Punctuality - Consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments prepared and on time.

Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * *For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance * Full-time employees only Equal Opportunity Employer Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Our growing, customer-focused local business is looking for a reliable, well-organized and sales-oriented Office Manager to direct day-to-day operations. The Office Manager is responsible for developing and maintaining customer relationships, leading phone-based sales efforts, and managing all aspects of field operations. Responsibilities: Sell initial and recurring service to residential pool owners via inbound calls Proactively engage existing customer base via outbound calls Provide excellent customer service to existing and new customers Manage customer work orders, invoicing and billing via business management software Manage technicians, service schedules, and vehicle routing Manage inventory of materials and chemicals Oversee financial aspects of local business Represent business in some local marketing capacities Requirements: A Sales-focused individual with experience Excellent customer service and communication skills Computer savvy with strong software user skills Positive can-do attitude Highly organized with strong attention to detail Ability to manage a team of technicians Familiarity with Profit & Loss statements, and comfortable with numbers Additional details: Full-time position with typical hours of 8am-5pm, Monday-Friday Home based position. Some weekend work and additional hours required during busy times of year (spring and fall) This is a remote position. Compensation: $15.50 per hour Pool Scouts is a professional take on the pool service industry, setting the new standard for excellent customer service. Our pool technicians, or ‘Scouts' as we like to call them, are a group of motivated, dynamic individuals who believe that quality service is built on reliability and customer confidence. We go the extra distance to ensure that we provide professional pool technicians our clients can trust. Our ideal Scout has a fun and positive attitude with a willingness to learn - no previous pool experience required. Not to mention, you basically get paid to work out as you'll be spending so much time outside! Do you want to serve your local community and have a great time doing it? If so, Pool Scouts could be your perfect opportunity. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee, and not to Pool Scouts Corporate.

Welcome to Aventiv! Please watch this brief video to find out if this is the place you want to be! Aventiv Technologies - Where your future awaits - YouTube Associate Referral Reward Eligible Job Purpose: Responsible for providing quality customer service by utilizing exceptional communication skills. Responsible for accurately updating and maintaining the customer accounts in a timely manner, while assisting in general customer inquiries, invoice questions, customer complaints, opening trouble tickets, and taking customer payments. Maintains a high-level quality and CSAT scores while solving problems in an efficient manner. Essential Duties * Provide quality customer service. * Open trouble tickets for specific customer issues. * Explain product options and related charges clearly and concisely. * Navigate through appropriate customer service systems and tools in a timely manner while servicing the customer. (CRM application) primary tool. * Take customer payments or offer other payment options for the customer. * Uses existing procedures to solve routine or standard problems; receives instruction, guidance and direction from others as needed * Maintain quality scores and call center metrics. * Promote self-service tools such as IVR and Web * Inform customers of promotions and new or upgraded products * Quotes rates and encourages customers to utilize prepay options. * Performs other related duties and responsibilities as required or assigned * Responsible for providing detailed initial troubleshooting and problem resolution on basic features & functionality for SVC, Tablet, and E-messaging. Knowledge, Skills and Abilities * Ability to read and comprehend simple instructions and short correspondence * Ability to write straightforward explanations of trouble tickets submitted * Ability to ask effective questions and present information clearly and concisely * Ability to clearly communicate with customers, both verbally and written * Able to handle sensitive and emotional calls that require empathetic responses * Adaptable to unforeseen situations, fast paced environment, and keeping the focus on the customer * Ability to communicate and respond to customers while keying information into system * Ability to navigate multiple applications in several environments * Ability to follow a set schedule, including taking timely lunches and breaks * Must have access to high-speed internet for remote connectivity to Securus network when applicable. Minimum Qualifications * High school diploma/GED * 1 - 2 years of Technical Support Experience * 1 - 2 years of Help Desk Support Experience Preferred Qualifications * 12-18 months customer service experience Physical Requirements: * While performing the duties of this job, the employee is regularly required to: stand, sit, talk, hear, and use hands and fingers to operate a computer, telephone, and a variety of office equipment. * Occasionally may need to reach, stoop, or kneel. Salary and Benefits: At Aventiv, our salary and benefits are designed to fit you as a whole person. We offer a salary range based on experience and qualifications to ensure your unique contributions are met with our most competitive offer. * $15.00/hour - $16.47/hr * Health Insurance * 401(k) * Disability * Life Insurance * Paid Time Off * Voluntary Benefits Aventiv Privacy Policy: *********************** Equal Employment Policy: Aventiv is proud to be an equal opportunity employer. All decisions regarding recruiting, hiring, promotion, assignment, training, termination and other terms and conditions of employment will be made without regard to race, color, national origin, biological sex, sexual orientation, gender identity, gender expression, gender presentation, religion, age, pregnancy, disability, work-related injury, veteran status, genetic information, marital status, or any other factor that the law protects from employment discrimination. We do not discriminate based on genetic information in accordance with the Genetic Information Nondiscrimination Act.

We are Automotive Business Scientists. We empower our clients to turn overwhelming industry data into discovery, action and measured success. We are unique market leaders because we find and examine possibilities through the clarity of a scientific lens. To solve the toughest client challenges, we need curious, creative and dedicated people to join our team. We search out individuals who align with our core values and who adhere to the highest standards of integrity and ethics in everything they do. Our company is filled with the brightest minds and the biggest hearts at every level. We recognize that personal success takes on many different forms of the course of our lives - both professional and personally - so we provide a myriad of benefits and programs focused on Wellbeing, Growth, Community and Recognition. One size does not fit all, so we encourage every Urban Scientist to discover their own formula for success. If this sounds like the kind of company you would like to work with, Apply Now! POSITION OVERVIEW With the success of our revolutionary suite of Media Performance solutions that takes the guesswork out of planning, deploying, and optimizing automotive media, we are looking for a Client Specialist to help support our growth within the agency and ad-tech community. This role has current Hybrid Workplace flexibility, and candidates must be available to work in-person two to three days per week at an Urban Science office location. We are headquartered in Detroit, MI and additionally have flexibility to consider candidates local to Atlanta, Dallas (Plano), or Nashville (Franklin). URBAN SCIENCE DOES NOT AND WILL NOT PROVIDE IMMIGRATION RELATED SPONSORSHIP FOR THIS ROLE, NOW OR IN THE FUTURE. Essential Duties and Responsibilities AdTech team operational and client account support. Process and analyze usage reports from platform, agency and OEM contracts. Support the development of a reporting repository for Media Performance projects. Maintain Media Performance project data at the Solution, Platform, Brand, and Segment levels. Coordinate with internal teams to ensure services are activated and running smoothly. Act as main point of contact for questions or concerns from active clients and users. Support Senior Engagement Managers and Head of Sales on day-to-day client needs, such as research. Coordinate with internal teams to ensure services are activated and running smoothly. Qualifications - Education and Experience To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, abilities, and competencies required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required: Data Savvy: Requires a broad understanding of real-time analytics, and experience working with data to provide clear and insightful recommendations Data management skills (SQL or Access is nice to have) Requires demonstrated knowledge of excel, ability to do pivot tables, macros, etc. MS Office: Requires solid knowledge of MS Excel, Word, PowerPoint, Teams, and Outlook Thought Leadership: Requires ability to apply Urban Science methodologies and new ideas to the client's mission critical problems to help them drive business Experience being a process creator/innovator Ability to ask relevant, thoughtful questions, take initiative, critical thinker Communication skills: Strong written and verbal skill set required. Ability to communicate concisely and coordinate effectively with various levels of leadership, and across various teams/offices Presentation skills: Ability to conduct professional presentations with various levels of leadership Analytical Thinking: Requires the ability to understand a situation by breaking it apart into smaller pieces, and/or tracing the implications of a situation in a step-by-step causal way Initiative: Requires the drive to go above and beyond to improve or enhance job results. Ability to work independently in assigned space Time Management: Requires strong capability to prioritize competing demands, manage multiple concurrent tasks and run meetings on schedule Project Management: Project management skills, including the ability to estimate work efforts, define work plans, monitor progress and report schedule variances and scope changes. Responsible and accountable to meet deadlines and deliver work as needed. Preferred: Campaign analytics background Account management background Digital automotive marketing experience Accounting, billing and reporting knowledge Automotive media, Insertion Order, product/service usage reporting EDUCATION and/or EXPERIENCE: Bachelor's degree in business, Marketing, etc. required; other degrees considered with demonstrated ability to apply advanced skill in quantitative analysis. Minimum of 3 years related work experience required Digital marketing/agency experience required WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This description is intended to describe the type and level of work being performed by a person assigned to this position. It is NOT an exhaustive list of all duties and responsibilities required by a person so classified. The job may require additional hours beyond a traditional 40-hour workweek.

2200 W. University Drive, McKinney, Texas, 75071 We are searching for candidates that meet the required qualifications and experience and are able to perform the essential duties and responsibilities. Provide one-on-one customer service to current and prospective students by answering the telephones, live chat, email accounts, assisting with applying to the college and federal and state financial aid, and processing a variety of documents for student records. Required Qualifications: Essential Duties and Responsibilities * Respond to inbound /outbound telephone calls via multi line phone system platform (Cisco Agent Desktop application or similar) regarding any student inquiry. Specialized focus can include admissions applications and onboarding processes, financial aid, veteran's benefits and exemptions, registration and payment. * Follow up with students on questions that require additional research after triaging issue(s) and their account using relevant division resources and expertise. * Respond to students' questions and issues both telephonically and via email with accurate and timely response. * Respond to customer inquiries over the telephone and via email, in a friendly and professional manner. * Forward or escalate as appropriate, questions and/or issues that cannot be answered/handled at this level. * Document all call information according to standard operating procedures. * Utilize student information system to review students' account and inform students of potential resolutions, next steps or options. * Maintain confidentiality of student records (in compliance with the Family Educational Rights and Privacy Act). * Provide personalized customer service at the highest level. Understands and satisfies customer needs. Capitalizes on opportunities to improve customer experience. Supplemental Functions * Perform other duties as assigned. * Perform all duties to maintain all standards in accordance with college policies, procedures, and Core Values. Knowledge, Skills and Abilities Knowledge of Collin policies and procedures Knowledge of admissions, registration and financial processes Knowledge of College's Student Information System (SIS) Knowledge of the Family Educational Rights and Privacy Act (FERPA) Knowledge of all associated websites where applications and/or required processes (e.g. ApplyTexas, FAFSA, as well as Collin admissions, financial aid, registration, payment and other student websites.) Knowledge of available resources Organization skills Excellent computer skills Customer service skills Verbal and written communication skills Critical thinking skills Ability to pay attention to details Ability to use Cisco Agent phone system and software Ability to work in a fast-paced and often stressful environment Ability to make appropriate and timely referrals Ability to analyze and troubleshoot issues Ability to provide accurate information to customers Physical Demands, Working Conditions and Physical Effort Sedentary Work - Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Positions in this class typically include talking, hearing, seeing, grasping, standing, walking and repetitive motions, plus stooping, kneeling, crouching, and reaching. Relatively free from unpleasant environmental conditions or hazards. Office environment. Little physical effort required. Required Associate degree from an accredited institution and two (2) years of related experience. Preferred Experience with student information system software and Cisco Agent Desktop application. Equivalency Language At least sixty (60) hours of college credit, or at least two (2) additional years of directly-related experience may be substituted to meet the education requirement. This position is Security Sensitive, therefore, candidates will be subject to a criminal background check. The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job as duties and responsibilities may change with business needs. Collin College reserves the right to add, change, amend, or delete portions of this at any time, with or without notice. Reasonable accommodations may be made by Collin College in its discretion to enable individuals with disabilities to perform the essential functions. Required & Preferred Qualifications (if applicable): The intent of this job description is to provide a representative summary of the types of duties and responsibilities that will be required of the positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. Fair Labor Standards Act (exempt/non-exempt) is designated by position. The employer actively supports Americans with Disabilities Act and will consider reasonable accommodations. * This is a Security Sensitive position. Therefore, candidates will be subject to a criminal background check.* Compensation Type: Salary Employment Type: Full time Hiring Minimum $37,465.00 Hiring Maximum $46,831.50 Compensation is determined based on experience. Application submission deadline is 12am of the date listed. 01/10/2026 Collin College is an Equal Opportunity Employer and does not discriminate on the basis of any characteristic protected by applicable law.

Join Our Team As part of our Cinemark Universe, you'll discover fun opportunities with real growth potential and plenty of perks. With 500+ theatres and nearly 6,000 screens; we're truly a global presence of 20,000 movie lovers working together to make unforgettable experiences. Role Summary: The Bilingual Digital Cinema Call Center Representative acts as first level technical support for digital cinema and theatre systems equipment for all Cinemark locations within the US, and/or Brazil/Latin America. This role supports digital projectors, integrated systems (sound and servers), applying diagnostic techniques and utilizing multiple support tools to identify, troubleshoot, and resolve technical issues. The position operates within a structured three-tier support model. Responsibilities: Deliver bilingual support (English/Spanish or English/Portuguese) 7 days a week, 365 days a year. Answer inbound calls promptly and resolve inquiries or concerns according to established guidelines. Diagnose and resolve incident tickets; escalate to Tier 2 support when necessary. Collaborate with part vendors to analyze, diagnose, and replace components as needed. Clarify issues, research solutions, and implement fixes; escalate unresolved problems appropriately. Communicate effectively with multiple departments across the organization. Multi-task using various software platforms and tools. Demonstrate initiative, adaptability, and strong problem-solving skills. Maintain performance objectives, including attendance and Key Performance Indicators (KPIs). Perform additional duties as assigned by supervisors or management. Requirements: Bilingual proficiency (English/Spanish or English/Portuguese) required. Positive, resilient, and self-directed attitude with a strong interest in problem-solving. Critical thinking and exceptional analytical skills. Excellent oral and written communication skills. Knowledge of theatre operations is a plus. 1+ year experience in a call center environment preferred. Basic knowledge of Windows OS and Linux OS environments. Intermediate proficiency in email usage, MS Word, and MS Outlook. Flexible availability, including evenings, holidays, and weekends. Benefits Available: At Cinemark, we believe every team member should feel like a hero. Each career comes with a variety of blockbuster benefits for both hourly and salaried team members. Employee Discount 401(k) Matching* Growth Opportunities Education Assistance* Health Benefits* Parental Leave* Paid Time Off* Daily Pay* Free Movies* * Benefits may vary by career category, so be sure to check the specific details on our career site. DISCLAIMER: This is intended only as a general guideline of your duties and responsibilities at Cinemark and is not a legally binding contract. Cinemark reserves the right to amend, change or terminate the , as it deems appropriate. Any change amendments, or modifications may be implemented even though they have not been communicated, reprinted or substituted in this job description. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Cinemark is an Equal Opportunity Employer

STAR Workforce allows corporations and firms to hire resources to manage your day to day activities in Recruiting, Sales and Support. We also have the expertise to automate most of the monotonous tasks related using Robotic Process Automation Tools such as Softomotive, Workfusion and Microsoft Power Apps. We can help you handle your Backoffice while you can focus on increasing your business. We have highly optimized Flex Plan allows you do increase resource as you grow. Job Description We are looking for cold calling agents who can generate leads online and do email and cold calling for IT Staffing Industry Cold calling agents will be approaching new clients to automate their manual process by showing our capabilities via email, presentations, demo and other means Agent is also required to meet daily targets that translates to progress or communication with the stakeholders Qualifications Understand how to extract leads from Social Media and Web Directories Be able to explain and present our capabilties Convince cost savings to end user Must have excellent communication skills Spanish and English is preferred but not mandatory. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description The position of Financial Service Representative (FSR) is responsible for providing exemplary customer service to all bank customers. The FSR is responsible for answering questions and providing information upon request from bank customers and assisting them in understanding and utilizing the bank's products and services. Opening and servicing new and existing bank customer's accounts. The FSR will assist and support the Branch Manager in leading other employees to meet and exceed excellent customer experience. Maintain and operate a teller cash drawer in order to process customer transaction requests. Establish and maintain customer records in order to adhere to all banking regulations. The Financial Service Representative must help assure compliance with all Bank policies and procedures, as well as, all applicable state and federal banking regulations. Essential Functions: New Accounts Interview consumer(s) desiring to establish a banking relationship with Third Coast Bank. Responsible for maintaining current knowledge of bank products and services offered. Open new accounts and service existing accounts for personal and commercial customers. Obtain consumer identification information as required per CIP and the USA Patriot Act. (Information must be obtained prior to opening an account.) Obtain all required identification information and commercial documentation for business customers as required per CIP. (Prior to opening a business account.) Update customer files, signature cards, resolutions, etc. for bank records. Screen personal account holders via ChexSystems. Screen commercial accounts via FIS eAccess/ChexSystems online Process ATM/Debit Card and check order requests. Establish and reset online banking access through NetTeller. Cross-sell bank products and services to new and existing bank customers. Open, close and service certificate of deposits for personal and commercial customers Process Individual Retirement Accounts (IRA) opening, closing, and transfer request. Establish and update new account files. Maintain daily rate sheet. Serve as a Notary for bank customers as well as bank personnel* (if approved by bank Cashier). Teller Line Maintain and operate a teller cash drawer. Assist bank customers with account deposits, check cashing, and savings and checking withdrawals. Process loan payments. Issue Cashier's checks and money orders. Keep records of money and negotiable instruments as required per banking regulations. Adhere to BSA regulations for reporting CTR, MIL, and SAR documentation. Answer general account questions for bank customers. Cross-sell bank products and services. Scan all proof work through Branch Capture and confirm all work has been balanced at the close of the business day with FIS. Balance cash drawer at the close of the business day. File all proof work at the close of the business day. Safe Deposit Box: (if applicable at your assigned branch location) Open and close safe deposit boxes via FIS. Establish and update safe deposit box account files. Prepare new and updated safe deposit box contracts. Allow access to Safe Deposit Box Vault to customers. Complete entry tickets for customers accessing box and enter the data into FIS. Maintain current job knowledge and adhere to all bank policies and procedures Maintain current job knowledge of bank products and services. Practice quality teamwork to ensure the success of the bank as a whole as well as your assigned banking center. Answer telephones, answer questions and direct callers to proper Bank personnel. Assume responsibility for various department functions in the absence of staff members or in overwhelming situations. Supervisory Responsibility: This position has no supervisory responsibilities. Job Type: This is a full-time, non-exempt position. Typical work hours are Monday through Friday, 8:00am to 5:00pm. Travel: No travel is expected for this position. Work Environment: This job operates in a professional office environment. This position uses office equipment such as computers, phones, copy and fax machines, calculators, filing cabinets and printers. Physical Demands: This position will be responsible for writing, typing, speaking, listening, lifting (up to 50 pounds), driving, carrying, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), sitting, pulling, walking, standing, squatting, kneeling and reaching. Mental Demands: The incumbent in this position must be able to accommodate to reading documents or instruments, detailed work, problem solving, customer contact, reasoning, math, language, presentations, verbal and written communication, analytical reasoning, stress, multiple concurrent tasks and constant interruptions. Education and Experience: These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines. High school diploma or general education degree (GED) required, Bachelor's degree preferred; minimum of one (1) year teller experience, two (2) years of new accounts experience of related experience and/or training; or the equivalent combination of education and experience. Work related experience should consist of a financial institution cash handling and customer service background. Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related. Bilingual in Spanish is preferred. Intermediate experience, knowledge and training in branch operation activities, terminology and products and services. Knowledge of related state and federal banking compliance regulations, and other Bank operational policies. Intermediate skills in computer terminal and personal computer operation; mainframe computer system; and word processing, spreadsheet and account opening software programs.

NWH, founded in 1967, has become the leading manufacturer and supplier of hardwood lumber to North America, Europe, and Asia. With an unwavering focus on simplifying the customer experience, NWH serves the furniture, flooring, cabinet, molding, and millwork industries with 14+ hardwoods species from the major U.S. growing regions as well as imported plywood and exotic lumber. The company operates over 30 manufacturing and warehousing facilities across the country including sawmills, concentration yards and distribution facilities using innovative technologies to streamline the procurement process for customers. NWH supplies only sustainable, high-quality hardwoods to protect our resources today and for future generations. For more information, please visit nwh.com. Position Summary NWH is seeking an Inside Sales Representative to provide excellent, dependable service to our customers. This individual's primary goals will be to maintain, and exceed, customer satisfaction and growing NWH sales. They will spend much of their time executing sales-related activities, including supporting the Outside Sales team, networking with customers, quoting customers, entering orders, managing order files, and helping troubleshoot any issues or needs that arise from customers, our production teams, or supply chain teams, while managing and maintaining a healthy inventory. Duties and Responsibilities * Develop a detailed understanding of NWH products, processes, business platforms and the hardwood lumber industry * Cultivate strong relationships with existing customers, establishing rapport, and proactively anticipating their needs * Collaborate with outside sales, supply managers, quality control and transportation to ensure orders are fulfilled accurately in a timely and complete manner * Independently manage standard customer inquiries, providing product availability, substitution options, lead times, and deliver accurate price quotes utilizing insights from current market trends * Contribute to the sales efforts by independently executing program sales, order entry and special-order processing * Effectively resolve issues by collaborating with internal teams to address customer concerns, including processing invoice and inventory adjustments, as well as handling credit requests * Monitor the order file in relation to seller and company sales targets and identify any areas of concern or opportunity * Keep records of customer interactions and transactions, including details on actions taken * Efficient and effective communication with other sales associates, customers, vendors, and various stakeholders throughout the company * Ability to quickly grasp and understand the operations of different order computer systems * Facilitate the onboarding process for new customers * Offer tactical support to other business segments, as necessary Basic Qualifications * Associates degree or bachelors degree preferred. * MS Office suit tools Preferred Qualifications * Wood products or building products experience a bonus but not required Require Skills * Positive and enthusiastic attitude with an eagerness to learn * Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with outside sellers, customers and other NWH departments * Strong organizational skills, multitasking skills, and the ability to work well in a fast-paced environment * Ability to think critically, problem solve and work across functional teams in order to complete tasks. * Ability to quickly grasp and understand the operations of different order computer systems. * Strong knowledge of Microsoft Office products including Word, Excel and Outlook with the ability to develop and generate sales and inventory reports * Hardwood lumber or related experience would be a bonus Competencies * Positive and enthusiastic attitude with an eagerness to learn * Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with outside sellers, customers and other NWH departments * Self-driven individual motivated by collaboration and achieving goals * Strong organizational skills, multitasking skills, and the ability to work well in a fast-paced environment * Ability to think critically, problem solve and work across functional teams to complete tasks. * Ability to quickly grasp and understand the operations of different order computer systems. * Strong knowledge of Microsoft Office products including Word, Excel and Outlook with the ability to develop and generate sales and inventory reports * Wood products or building materials experience a bonus but not required Perks & Benefits: * Medical Plans/Dental Coverage/Vision Coverage * Prescription Plans * Life Insurance * Short-Term Disability Benefit * Voluntary Long-Term Disability Benefit * 401k Retirement Saving with Company Match * Health Saving Account (HSA) * Employee Assistance Program * Employee Engagement Center Support * Paid Time Off and Paid Holidays * Employee Engagement Events and Activities * Employee Referral Bonus (No cap) Additional Information: NWH is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, age, sexual orientation, national origin, disability, or protected veteran status. #NWH

Benefits: * Bonus based on performance * Competitive salary * Paid time off * Training & development * Opportunity for advancement Fastsigns of Allen is hiring an Inside Sales Representative to join our team! Are you excited for the opportunity to sell a solution to a potential customer, and follow-up on inbound leads and calls? Do you enjoy helping customers determine their project needs and then closing the deal? Are you passionate and energetic when working with people face-to-face and on the phone? Do you have energy, drive, and a desire to exceed customer expectations? If yes to all the above, this job might be for you! This is an hourly position paying $20/hr., plus potential bonuses based on sales. Summary - see quick Video here: Inside Sales Specialist | FASTSIGNS Careers This position is responsible for sales activities from lead generation to closing the deal. Develop and implement agreed upon Sales and Marketing Plan which will meet both personal and business goals of expanding customer base. Work with the center's management and support teams for the achievement of customer satisfaction and revenue generation. A Successful Inside Sales Representative will: * Be the first contact with prospective customers in our FASTSIGNS Center. * Follow up on inbound calls and emails from customers and potential customers. * Develop and maintain lists of prospects for the sales team at large, making "cold calls" to businesses to earn an opportunity to bid for new sign jobs. * Prepare estimates, implement work orders, and ensure timely delivery of finished orders. * Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. * Build long-lasting relationships by turning prospects into long-term clients. Ideal Qualifications for our Customer Service Representative: * 2-3 years of customer service excellence! * Outgoing, pleasant, energetic, responsive, eager to learn and has the ability to build relationships. * Great listening and organization skills. * Ability to sit for long periods (4 hours or more). * Ability to view a computer screen for long periods (4 hours or more). * Ability to work under pressure to output high volume, high-quality work.

Join Our Team As part of our Cinemark Universe, you'll discover fun opportunities with real growth potential and plenty of perks. With 500+ theatres and nearly 6,000 screens; we're truly a global presence of 20,000 movie lovers working together to make unforgettable experiences. Role Summary: The Bilingual Digital Cinema Call Center Representative acts as first level technical support for digital cinema and theatre systems equipment for all Cinemark locations within the US, and/or Brazil/Latin America. This role supports digital projectors, integrated systems (sound and servers), applying diagnostic techniques and utilizing multiple support tools to identify, troubleshoot, and resolve technical issues. The position operates within a structured three-tier support model. Responsibilities: Deliver bilingual support (English/Spanish or English/Portuguese) 7 days a week, 365 days a year. Answer inbound calls promptly and resolve inquiries or concerns according to established guidelines. Diagnose and resolve incident tickets; escalate to Tier 2 support when necessary. Collaborate with part vendors to analyze, diagnose, and replace components as needed. Clarify issues, research solutions, and implement fixes; escalate unresolved problems appropriately. Communicate effectively with multiple departments across the organization. Multi-task using various software platforms and tools. Demonstrate initiative, adaptability, and strong problem-solving skills. Maintain performance objectives, including attendance and Key Performance Indicators (KPIs). Perform additional duties as assigned by supervisors or management. Requirements: Bilingual proficiency (English/Spanish or English/Portuguese) required. Positive, resilient, and self-directed attitude with a strong interest in problem-solving. Critical thinking and exceptional analytical skills. Excellent oral and written communication skills. Knowledge of theatre operations is a plus. 1+ year experience in a call center environment preferred. Basic knowledge of Windows OS and Linux OS environments. Intermediate proficiency in email usage, MS Word, and MS Outlook. Flexible availability, including evenings, holidays, and weekends. Benefits Available: At Cinemark, we believe every team member should feel like a hero. Each career comes with a variety of blockbuster benefits for both hourly and salaried team members. Employee Discount 401(k) Matching* Growth Opportunities Education Assistance* Health Benefits* Parental Leave* Paid Time Off* Daily Pay* Free Movies* * Benefits may vary by career category, so be sure to check the specific details on our career site. DISCLAIMER: This is intended only as a general guideline of your duties and responsibilities at Cinemark and is not a legally binding contract. Cinemark reserves the right to amend, change or terminate the , as it deems appropriate. Any change amendments, or modifications may be implemented even though they have not been communicated, reprinted or substituted in this job description. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Cinemark is an Equal Opportunity Employer