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Customer service representative jobs in Brookhaven, MS

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  • Customer Service Enrollment Specialist - In Office

    Murrill McDaniel Agency

    Customer service representative job in Roxie, MS

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $22k-29k yearly est. 10d ago
  • Customer Service Associate

    Variety Stores LLC

    Customer service representative job in Kentwood, LA

    Job Description Provides courteous customer service and maintain merchandise displays to enhance overall customer satisfaction, sales, profitability, and store standards. In applicable instances, unloads trucks, processes freight, stocks counters, and performs any other function needed to maintain the salesfloor. Job Scope This position has no direct supervisory or budgetary accountability. Essential Functions 1) Provide positive customer service by treating customers in a courteous and knowledgeable manner in order to maximize customer satisfaction and sales. 2) Price, stock and maintain merchandise in a neat and orderly manner. 3) Process sales transactions in an accurate, efficient, and friendly manner. 4) Adhere to assigned work schedule in order to provide predictability in workload scheduling. 5) Follow all Company policies and procedures in order to maximize customer service, sales, and store profitability. 6) In applicable instances, unloads trucks, processes freight, stocks counters, and any other function needed to maintain salesfloor. Ancillary Functions Provide support to store management as requested. Qualifications and Skills Required Fundamental reading and math skills Ability to effectively communicate in English Working Conditions Retail store environment where extended periods of standing are required Retail store stockroom environment subject to fluctuations in temperature Frequent lifting and maneuvering of merchandise and displays Exposure to dust and extreme temperatures while unloading trailers Scheduled work hours may vary, to include evenings and weekends Occasional use of ladders required
    $21k-28k yearly est. 9d ago
  • Customer Service Representative

    Staffing Remedy

    Customer service representative job in Kentwood, LA

    . At Synergy customer service is our specialty. With our large diverse and rewarding database of clients, we have an opportunity ready just for you. The ideal Customer Service Representative (CSR) is responsible for providing effective customer service for all customers by using knowledge of company products and services. CRS's interact with customers to provide information in response to questions, concerns, and complaints by phone and Internet. Expert communication and listening skills are a must for this challenging and rewarding position which is often the “face” of the company to the customers. By listening effectively to find the root cause of issues, and communicating in a clear and friendly way, the Customer Service Representative is able to solve the issue and provide a positive customer experience. Customer Service Representatives know how to diffuse a tense situation and do everything within reason to quickly and effectively resolve the issue. Customer Service Representative Duties and Responsibilities Manage and prioritize multiple concerns simultaneously. Provide the appropriate and correct information to incoming customer order status and product knowledge requests. A positive attitude, even when faced with misplaced criticism or frustration. The ability to learn quickly and move on from both success and failure. Process customer orders/changes/returns according to established department policies and procedures. Work closely with the credit department to resolve disputed credit items. Provide timely feedback to company management regarding challenges or customer concerns. Partnership with the sales team to meet and exceed customer service expectations. Listen, document, and help resolve conflicts with customers. Document the patterns and queries that may indicate a larger problem with the product or service that needs to be resolved. Requirements High School diploma. Previous customer service experience is a plus but not required. Computer experience and aptitude. Previous experience with corporate phone systems or switchboards. Patience in dealing with confused or irate customers. Problem-solving skills, and the ability to think under pressure. Commitment to continual education about the company, products, and services. Must have computer Some troubleshooting may be required depending on the customer scenario. Bi-lingual is a plus! A background check and proof of identification are required. Applicants must reside in the United States and be 18 years or older. This position is a virtual (at home) position in which the individual must have or provide their own equipment. No equipment will be provided. VOIP headset required for class and for servicing - A wired headset (wireless NOT allowed) (Some clients require a physical phone line but not all) Some clients require a drug screening You are required to serve a minimum of 15 hours weekly.
    $24k-32k yearly est. 60d+ ago
  • Customer Service Associate I

    Family Dollar 4.4company rating

    Customer service representative job in Meadville, MS

    We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: + Assist customers with questions and recommendations + Manage sales transactions while working assigned cash register + Maintain security of cash and protect company assets + Keep the store well-stocked, and recover merchandise + Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards + Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders + Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable + Other duties as assigned* **Skills and Experience:** + High school diploma or equivalent is preferred + Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred + Ability to follow instructions and interpret operational documents is required + Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting + Excellent customer service and relationship management skills are required + Strong organizational and communication skills are required + Strong problem-solving and decision-making skills are required **Perks and Benefits:** We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer: + Employee Assistance Program + Retirement plans + Educational Assistance + And much more! _We are an_ _equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and mak_ _e_ _all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles._ _We are committed to_ _complying with_ _the Americans with Disabilities Act (ADA) and providing reasonable_ _accommodations to qualified individuals with disabilities_ _._ _This job specification should not be construed to imply that these requirements are the exclusive standards of the position._ _This is not to be considered a complete list of job duties, which appear in the for this position, and which may be amended from time to time at_ _our_ _discretion._ _Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor._ _Please note, this job description is not a contract of employment and may be_ _modified_ _to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may_ _terminate_ _the employment relationship at any time, with or without cause or notice._ Part time 163 Main Street E,Meadville,Mississippi 39653 28358 Family Dollar
    $26k-30k yearly est. 46d ago
  • Customer Service Rep(05924) - 975 Brookway Blvd

    Domino's Franchise

    Customer service representative job in Brookhaven, MS

    Job Description Team members must be able to answer phones,learn how to top a pizza, take orders, take customer's payments, and greet customers.
    $23k-30k yearly est. 5d ago
  • Customer Service Representative

    Circle K 4.3company rating

    Customer service representative job in Magee, MS

    Store 2************ Simpson Hwy, Magee, Mississippi 39111Shift AvailabilityDays - Evenings - Overnight Job Type Part time Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service Representative, you will enjoy: Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability Flexible Schedules Weekly Pay Weekly Bonus Potential Large, Stable Employer Fast Career Opportunities Work With Fun, Motivated People Task Variety Paid Comprehensive Training 401K With a Competitive Company Match Flexible Spending/Health Savings Accounts Tuition Reimbursement Your key responsibilities: You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store! You are good at: Selling products to customers Providing excellent customer care Communication and friendly conversation Performing at a quick pace while having fun Working as part of a team to accomplish daily goals Coming up with great ideas to solve problems Thinking quickly and offering suggestions Great if you have: Retail and customer service experience Sales associate or cashiering experience High school diploma or equivalent Motivation to advance in your career! Willingness to learn and have fun! Physical Requirements: Ability to stand and/or walk for up to 8 hours Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift Occasionally lift and/or carry up to 60 pounds from ground to waist level Push/pull with arms up to a force of 20 pounds Bend at the waist with some twisting up to one hour a shift Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Click below to review information about our company's use of the federal E-Verify program to check work eligibility: In English In Spanish
    $22k-26k yearly est. Auto-Apply 11d ago
  • Customer Care and Sales Advisor - I

    Sparklight

    Customer service representative job in McComb, MS

    At Sparklight, a Cable One brand, we believe in a neighborly approach-connecting people to what matters most. Are you ready to play a key role in this mission? As Customer Care and Sales Advisor I, you'll be the supportive voice and solutions partner for our customers. Whether assisting with billing questions, scheduling service, or guiding product changes, you'll build trust by listening empathetically and responding clearly. As you grow in the role, you'll handle more complex situations-resolving issues, retaining customers considering disconnecting, and matching their needs with the right products and services. This position blends service and sales skills, focusing on caring for customers, protecting relationships, and demonstrating the value of staying with Sparklight. Every interaction counts-for both the customer and the company. Key Responsibilities Learn and apply Retention Sales and Customer Care concepts, procedures, and methodologies. Perform entry-level sales and support tasks within a designated region or business area. Respond to inbound customer inquiries via phone or ticketing systems, providing personalized and thoughtful communication. Actively listen and ask questions to understand customer needs, showing empathy and respect. Handle a variety of customer-facing duties, including: Addressing requests to disconnect or remove services Providing billing and pricing information Resolving standard issues remotely or educating customers on resolution steps Scheduling service appointments when remote resolution isn't possible Arranging product returns or exchanges Managing add/change/delete requests in hosted platforms Use effective telephone-based selling skills to: Build rapport and identify customer issues Offer creative solutions and explain product/service benefits Negotiate household spend and upsell additional services Accurately and efficiently input orders Meet or exceed weekly and monthly sales activity goals. Follow company-approved scripts to ensure consistent communication. Assist with special projects as assigned. Qualifications High School Diploma or GED Ability to ask fact-finding questions to identify solutions aligned with customer needs Demonstrated patience and professionalism in all customer interactions Working knowledge of Cable One products and services Strong communication and active listening skills Ability to remain composed and empathetic in high-pressure situations Ability to sit for extended periods, use hands, talk, and hear May be required to lift up to 10 pounds Benefits Cable One values the contributions of our associates and offers an excellent benefits package, including: Health from Day One: Medical, dental, and vision plans start immediately Protect What Matters: Life insurance for you and your loved ones Recharge & Refresh: Generous paid time off for vacations, holidays, and personal days Plan for Tomorrow: 401(k) with 100% company match (up to 5%) from day one Extra Peace of Mind: Group legal plan and identity theft protection Additional Perks Learn & Earn: Tuition reimbursement up to $5,250 in your first year Give Back: Participate in community support programs across the U.S. Celebrate Wins: Recognition and awards programs highlight your achievements Grow Your Career: Clear advancement opportunities Team Vibes: Collaborative work environment where ideas and teamwork thrive Our Commitment Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day. Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability. Pre-hire Processes Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career. Ready to make a difference and grow your career? Apply today and become a part of something bigger.
    $23k-38k yearly est. Auto-Apply 36d ago
  • Business Services Specialist

    Ferguson FCU

    Customer service representative job in Columbia, MS

    Job DescriptionDescription: Under the direction of the Commercial Lending Manager, the Business Services Specialist will work directly with members and fellow FFCU employees to develop, expand, and maintain positive member relationships by facilitating the loan application and new account processes. The Business Services Specialist should provide prompt, efficient, and accurate support to members and co-workers from the application process through the funding stage of their new business loan, establishment of business accounts, and/or enrollment in various services. You will play a key role in maintaining the credit union's position as a lifelong partner in helping our members reach their financial goals. Primary Duties or Responsibilities To succeed in this position, you must be able to satisfactorily perform each of the following duties: Develop and maintain a comprehensive knowledge of the credit union's loan products, accounts, services, policies, and procedures. Maintain high standards of accuracy entering data and completing documentation. Build relationships with new, existing, and potential members. Support members, call center staff, financial services team, and other mortgage/business lending employees with the completion of business loan applications; the collection, verification and processing of information contained in business and mortgage loan applications; and the disbursement of loan proceeds to customers. Complete and/or gather required documentation for new accounts and loans as well as maintenance of existing accounts. Monitor sales pipeline, meet sales expectations, generate referrals, and cultivate new business opportunities. Facilitate the loan process to meet closing deadlines by working with and coordinating with members, CUSO's and vendors. Communicate effectively with members, vendors, and other FFCU staff. Actively listen to and respond to members and co-workers' needs and requests with a courteous and helpful demeanor. Communicate with borrowers at prescribed intervals to assist with quarterly/annual financial reports and compliance reviews. Understand and comply with applicable Federal and State laws, banking regulations and Ferguson Federal Credit Union's policies and procedures. Continue to expand job knowledge by participating in educational opportunities, reading professional publications, and participating in professional organizations. Maintain accurate records. Prepare reports as requested. Perform other duties as assigned. Maintain NMLS/MLO state license. Position Qualifications and Skill Requirements High School Diploma/ GED required. Six months of work experience in a customer service capacity required; minimum one year of work experience in a commercial lending capacity preferred. Knowledge of guidelines for loan programs and various types of commercial loans is desired but not required. Must be willing to complete training program to obtain NMLS/ MLO/ state license if required. Excellent verbal and written communication skills required. Proficient with Microsoft Word, Excel, and Outlook preferred. Ability to work in fast paced work environments with the ability to adapt to meet our members' needs. Ability to work a flexible schedule if needed. Dress Code Business Professional attire required in accordance with the Dress Code Policy, which includes: Men: Button down dress shirt Sweater/cardigan Other formal jacket Dress slacks Dress shoes Dress boots Women: Dress blouse Sweater/cardigan Other formal jacket Business style skirt/dress Dress slacks Dress shoes Dress boots Dress sandals Jacket/tie is required for business/formal events unless approved by supervisor Requirements:
    $30k-51k yearly est. 9d ago
  • Customer Service Representative(Account Management)

    Precoat Metals 4.4company rating

    Customer service representative job in Byram, MS

    Since 1961, Precoat Metals (**************** has been setting the standards in the coil coatings industry worldwide. We are committed to this level of quality in both our product line and customer service, and focus our resources on investigating and implementing new coil coating technologies, developing unique coatings, ink and film systems, and designing multifaceted prints while reducing the cycle time to market. We are able to achieve this "culture of excellence" thru the hard work and talent of the people on our team. Job Description Your previous customer service/account management experience in a fast paced environment make you the perfect candidate to fill the open position we have due to an upcoming retirement. You will be based at our Jackson, MS facility and will work cooperatively with customers & members of the production and distribution team to grow existing customers,support new customers and meet or exceed monthly sales quotas at the appropriate gross margin while increasing customer satisfaction. In addition to being the representative of our customer and their advocate, you will: Generate new & repeat sales by providing product and technical information in a timely manner Determine customer requirements and expectations in order to recommend specific products and solutions Present price, credit and terms in accordance with standard procedures and customers' profitability profiles Accurately process customer transactions such as orders, quotes or returns Provide accurate information regarding scheduling and availability of items Obtain and provide accurate information relating to shipment dates and expected date of delivery Proactively recommend items needed by customers to increase customer satisfaction and improve transaction profitability Increase sales and average order size by means of cross-selling, up-selling, add-on sales Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction Monitor scheduled shipment dates to ensure timely delivery and expedite as needed Contact customers following sales to ensure ongoing customer satisfaction and resolve any complaint Remain current on consumer preferences, changes in local codes and product developments Setup and maintain customer files Identify trends in customer satisfaction or dissatisfaction Manage time effectively, meet personal goals and work effectively with other members of the team Maintain proficiency in using personal computer, data entry terminal and other common office equipment and software Follow company policies and procedures Present a professional image at all times to customers and vendors Conduct ongoing customer needs, analysis, research of customer requirements through first party resources. Complete contact activity reports Assist in sales projects like price increases etc. Qualifications You will bring your High School diploma or equivalent and 2-5 years of customer service or inside sales experience, preferably in an industrial setting along with being a highly motivated self-starter who is articulate, persistent & outgoing with a professional demeanor to the team. In addition to: Must be able to work in a team-oriented, fast-paced, sales environment Provide track record of consistently achieving or exceeding goals Proficient to advanced computer skills with Microsoft applications, Word, Excel and Outlook Superior customer service & selling skills. Superb communication and interpersonal skills Strong organizational skills with the ability to prioritize & multi-task Detailed oriented & able to work independently Customer focused with exceptional telephone sales ability Additional Information We are an Equal Opportunity Employer. M/F/Disabled/Veterans Precoat Metals is a Drug Free Workplace We are an Equal Opportunity Employer. Precoat Metals is a Drug Free Workplace
    $26k-31k yearly est. 5d ago
  • Customer Service Associate I

    Dollar Tree 4.4company rating

    Customer service representative job in Hazlehurst, MS

    We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of cash and protect company assets * Keep the store well-stocked, and recover merchandise * Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards * Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders * Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable * Other duties as assigned* Skills and Experience: * High school diploma or equivalent is preferred * Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred * Ability to follow instructions and interpret operational documents is required * Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting * Excellent customer service and relationship management skills are required * Strong organizational and communication skills are required * Strong problem-solving and decision-making skills are required Perks and Benefits: We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer: * Employee Assistance Program * Retirement plans * Educational Assistance * And much more! We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor. Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice. Part time 110 Market Pl,Hazlehurst,Mississippi 39083-2205 04255 Dollar Tree
    $20k-24k yearly est. 60d+ ago
  • Entry Level Vehicle Service Specialist - Brookhaven Part Time

    Metrolube Enterprises

    Customer service representative job in Brookhaven, MS

    Entry Level Vehicle Service Specialist What You'll Do: As an entry-level vehicle service specialist, you will help keep our guests safe on the road by providing top-tier customer service while performing preventative maintenance services for their vehicles. Through our award-winning training program, you will learn to change oil, check and refill fluids, rotate tires, test and replace batteries, inspect and replace lights and wipers - all included in our 18-point safety check. You'll work on a team to provide fast, easy, trusted services to our guests, and have fun doing it! At VIOC, 'It all starts with our people.' Creating a diverse and welcoming workplace with team members from varied backgrounds and experiences is our highest priority. The perks and benefits we'll provide you*: Competitive pay starting at $14.00/hour, with flexible pay options including Daily Pay, payroll debit cards and direct deposit. Paid vacation, and holiday pay Flexible work schedule: No late evenings Paid on-the-job training - No previous automotive experience is required Medical, dental, vision, and 401(k) savings plans - 100% match up to 3% We promote from within - a commitment we are passionate about Company provided uniforms and tools 40% discount on Valvoline Instant Oil Change automotive services WHAT YOU'LL NEED TO SUCCEED: An eagerness to learn, a friendly attitude, and a desire to be part of a customer-focused team Ability to stand for up to 8 hours, climb stairs, and occasionally lift up to 50 pounds Mobility to crouch, bend, twist, and work with your hands above your head Comfortable working in a non-climate-controlled environment Fluency in reading, writing, and speaking English HOW YOU'LL ADVANCE IN YOUR CAREER: We're passionate about cars, but we are really in the business of taking care of people. At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! With an award-winning training program, commitment to safety, and fair and honest values, we're here to help you reach every milestone. *Terms and conditions apply, and benefits may differ depending on location Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
    $14 hourly 60d+ ago
  • Customer Service Representative

    Safran Group 4.1company rating

    Customer service representative job in Liberty, MS

    Are you ready to be part of a team that drives big ideas and even bigger wins? At Safran, we believe in the power of both collaboration and individual contributions. We understand that it takes diverse perspectives, problem-solving skills, dependability, and trust to push each other forward and achieve great success. For us, working here is more than just a job; it's a passion. There's the unique opportunity to lead the way in aerospace and defense and contribute to creating a safer and more sustainable world. The position will be focal point between customers and sales. This position will maintain a customer relationship by providing the best possible level of support with honest and timely communication. This position works directly with the customer by processing customer purchase orders, answering questions and resolving delivery issues. In order to be successful, this position will work internally to ensure customer order requirement flow down and On Time Delivery Management. Join our team and become part of the group that's making amazing things happen on the ground and in the skies. Together, we'll proudly step back and say, "We did that". Essential Duties and Responsibilities • Manage Purchase Orders placement, changes, status requests, and issue resolution. • Ensure On-Time Delivery of product. • Maintain and audit customer Line of Balances to ensure accurate order entry. • Notify customers of potential delays. • Prepare and present recovery schedules to the customer. • Support internal and external status and escalation meetings. • Support customer KPI inputs and management. Identify opportunities for improvement and dispute errors with customers. • Support customer forecast meetings and discussions. Ensure any adjustments in production requirements are updated in M3 and communicated internally. • Support On-Site support team requirements for parts and documentation. • Support purchase order compliance flow down. Coordinate internally to ensure adherence with our purchase order obligations. • Support Accounts Receivable to communicate and resolve pricing and invoicing discrepancies. • Prepare and support quotes for parts and components. • Support Program Management and Account Management activities. • Manage warranty database. • Adheres to safe work practices and contributes to the evolution of the health, safety, and environmental program and culture. • Regular, predictable attendance is required; • Other duties may be assigned.• Job Requirements Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Note for level: • Basic: Incumbent is able to use their knowledge/skill with support by more experienced individuals. • Advanced: Incumbent is able to independently use their knowledge/skill. • Expert: Incumbent is able to train others on their knowledge/skill. Education and/or Experience: • 2 year certificate from college or technical school or 2 to 3 years of career experience in Customer Service. • MRP experience a plus. • Excellent verbal and written communication skills are essential to this position Knowledge/Skills • Calculate figures and amounts such as discounts, interest, commissions, & percentages - Basic • Read, analyze, and interpret technical procedures, or governmental regulations - Basic • Write reports, business correspondence, work instructions & process - Basic • Effectively present information and respond to questions from clients, and customers - Basic • Maintain confidentiality under executed NDAs with specific care for military contracts execution - Basic Certificates, Licenses, Registrations • N/A
    $25k-31k yearly est. 7d ago
  • Behavioral Health Marketing Representative

    Freedom Magnolia

    Customer service representative job in Brookhaven, MS

    Job DescriptionSalary: NOTE: this position is currently filled. However, it is the policy of Freedom Behavioral to continue to take applications so that we can ensure there is no disruption in patient care if a vacancy occurs. ***Beacham Memorial/Freedom Behavioral Hospital of Magnolia, MS is now accepting applications for an experienced Service Development Representative*** As a Marketer or "Service Development Representative", you will provide case management functions within the community, act as a liaison between providers and referral sources to ensure a smooth transition of services from different levels of clinical intensity. The Service Development Representative is responsible for the development and implementation of business and marketing plans for the facility. The SDR helps to establish strategic marketing plans to achieve the facility's objectives. The SDR is responsible for managing their individual marketing budget. The SDR collaborates with the medical director, program administrator, staff and community to identify specific areas of educational needs. This position is responsible for developing referral relationships within the community and acts as a conduit for information between the facility and the resources - making each aware of how their services may compliment and meet the client's needs. The SDR collects information from referring professional or facilities then meets with potential patients and conducts pre-admission screenings as a liaison between the source and hospital to obtain minimum information so the clinical team can have insight in determining admission eligibility. The SDR assists with care alternatives for patients and families as needed. The SDR communicates results of the pre-screening process and recommendations to the patient/family and referral source per company policy. This position is active in the community development of hospitals services. Representatives are available for consultative and provide educational services throughout the month. The Service Development Representative promotes mental health prevention awareness and sits on community resource boards where appropriate. The Representative develops positive relationships with community resources and networks to provide a seamless continuum of care and maintain positive collaborative relationships. The ultimate goal of this position is to improve overall community life for all mental health patients referred to the organization. PREFERRED KNOWLEDGE, SKILLS, AND/OR EXPERIENCE REQUIRED: Education: Bachelor of Science Degree in Marketing preferred, or Business Development. Experience with a focus on healthcare. License: N/A Experience:A minimum of two (2) years experience in Sales or Development in healthcare and/or medical industry is required. Additional Requirements: Effective verbal communication skills Effective organizational skills Effective interpersonal skills Analytical problem solving skills Ability to read and comprehend written instructions; ability to follow verbal instructions. Basic understanding of medical and psychiatric diagnoses and conditions CERTIFICATES, LICENSES, AND/OR REGISTRATIONS REQUIRED: Photo ID Social Security Card/Drivers License Primary Source Verification of education Copy of clinical license if applicable CPR Behavioral Management Training Beacham Memorial/Freedom Behavioral provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
    $26k-43k yearly est. 3d ago
  • Customer Service Associate

    Walgreens 4.4company rating

    Customer service representative job in Brookhaven, MS

    + Models and delivers a distinctive and delightful customer experience. + Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. **Customer Experience** + Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). **Operations** + Provides customers with courteous, friendly, fast, and efficient service. + Recommends items for sale to customer and recommends trade-up and/or companion items. + Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. + Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. + Implements Company asset protection procedures to identify and minimize profit loss. + Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). + Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. + Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. + Has working knowledge of store systems and store equipment. + Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. + Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). + Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. + Complies with all company policies and procedures; maintains respectful relationships with coworkers. + Completes special assignments and other tasks as assigned. **Training & Personal Development** + Attends training and completes PPLs requested by Manager or assigned by corporate. **Job ID:** 1730338BR **Title:** Customer Service Associate **Company Indicator:** Walgreens **Employment Type:** Part-time **Job Function:** Retail **Full Store Address:** 719 BROOKWAY BLVD,BROOKHAVEN,MS,39601 **Full District Office Address:** 719 BROOKWAY BLVD,BROOKHAVEN,MS,39601-02639-01166-S **External Basic Qualifications:** + Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) + Requires willingness to work flexible schedule, including evenings and weekend hours **Preferred Qualifications:** + Prefer six months of experience in a retail environment. + Prefer to have prior work experience with Walgreens. + Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico) + Requires willingness to work flexible schedule, including evenings and weekend hours. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits **Shift:** **Store:** 01166-BROOKHAVEN MS **Pay Type:** Hourly **Start Rate:** 15 **Max Rate:** 17.5
    $20k-23k yearly est. 1d ago
  • Customer Care Specialist/ Logistics

    Midsouth Crawlspace Solutions

    Customer service representative job in Florence, MS

    Description: The Customer Care Specialist is the primary contact with our customers, potential customers, and other parties for setting sales appointments leads, scheduling annual maintenances and service opportunities, scheduling installations, and following up on a variety of issues. This position will also help upload paperwork to CRM system, give install dates, review proposed sales, and other tasks. ESSENTIAL JOB FUNCTIONS · Sales Appointment Scheduling o Sets and resets sales appointments through inbound and outbound communication with customers. o Schedules appointments to maximize efficiency for the company and the sales reps. o Saves appointments when a customer calls to cancel. o Meets or exceeds sales lead conversion rates. · Service Appointment Scheduling o Schedules annual maintenances and service opportunities for customers in a way that maximizes efficiency for the company and the service technicians. o Meets or exceeds service goals and maintains full calendars for service technicians. o Takes ownership of customer escalations, ensures timely communication, and does what is necessary to timely resolve the issue. · Production Installation Scheduling o Schedules production installations, ensuring that customers are communicated with properly and crews are set up for success. o Ensures that crews are scheduled to their budgeted capacity. o Quickly replaces canceled installations so that the company meets weekly revenue goals. · Tactical Support o Ensures all paperwork, data entry, and correspondence is accurate, timely, and completed according to company procedure. o Provides tactical support to other departments as needed. · Purpose, Mission, and Values o Lives out company's purpose, mission, and values. o Provides remarkable customer experiences. o Uplifts coworkers by maintaining a positive attitude o Contributes to a fun, cohesive, and hard-working team environment where we celebrate wins together, support each other through challenges, and always put people first. Pay $14.00 per hour during 90-day probationary period. $15.00 per hour after probation ends. Also, candidates will receive $4.00 for every lead they book with a design specialist. We offer health, dental, and vision and pay 50% of cost. First year employees receive 7 vacation days, 5 sick days, and 5 paid holidays. Hours This position will be in the office Monday-Friday, 8:00 to 5:00. For more information about our company, visit mscrawlspace.com or email Sarah at ********************** EOE Requirements: · Knowledge of customer service principles and practices. · Ability to perform basic math accurately · Skill in operating a personal computer and programs. · Ability to detect/recognize information in written materials and on computer screen 75-100% of time. · Ability to understand, speak, read, and write in English. · Ability to perform accurate data entry. · High school diploma or GED preferred and 1+ years of experience in customer service OR a combination of education and experience that illustrates a proven track record in this field. · Ability to exert up to 10 lb. of force occasionally and/or a negligible amount of force frequently or constantly to move objects, maintaining a stationary position most of the time. The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this position. Such statements are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of this position. All employees are requested to follow any other job-related instructions and to perform any other job-related duties as requested by their supervisor. Employees may also be required to work more than normal working hours as workloads and seasonal activities necessitate. Regular, reliable attendance is considered an essential job function. This document is subject to change at any time without notice. I have reviewed, understand, and agree to this . I can perform the essential job functions outlined in this . I understand that if I have any questions about job duties not specified in this , I will immediately discuss them with my manager. I have discussed any questions I had about this job description prior to signing it below.
    $14-15 hourly Easy Apply 7d ago
  • Customer Accounts Advisor

    Aaron's, Inc. 4.2company rating

    Customer service representative job in McComb, MS

    Job Schedule Corporate Retail Store Job ID 72744 Date posted 12/10/2025 Customer Accounts Advisor The salary range for this role is $12.25 to $13.00 per hour*.This position is also eligible for incentive pay based on performance. Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work * Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. * Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone * Sell customers on the benefits of timely lease agreement renewal payments * Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals * Assist with merchandise returns and guest deliveries as directed by management * Clean and certify merchandise in the Quality Assurance Center for all items personally returned * Complete and maintain weekly vehicle maintenance sheet and route sheets daily * Load, secure and protect product in company vehicle * Safely operate company vehicle * Assist the Sales Team as needed * Any reasonable duties requested by management Requirements * United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. * Must meet DOT requirements to obtain certification in required states (United States) * Ability to work schedule of hours varying from 8 am to 9 pm * Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly * Two years of retail/customer service experience preferred * High School diploma or equivalent preferred * Excellent interpersonal and communication skills * High energy with the ability to effectively perform all functions of the store and multitasking effectively * Proper telephone etiquette * Uphold the Aaron's Brand and protect company assets * Maintain a professional appearance * Proficient computer skills Aaron's Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes: * Paid time off, including vacation days, sick days, and holidays * Medical, dental and vision insurance * 401(k) plan with contribution matching * Note that the pay range provided above is the lowest to highest ratewe in good faith believe we would pay for this role at the time of this posting. We may ultimately paymore or less than the posted range, and the range may be modifiedin the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable.The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remainsin the Company's sole discretion unless and until paid and may be modifiedat the Company's sole discretion, consistent with the law. Benefits vary based on FT and PT employment status. Apply Save Job
    $12.3-13 hourly 11d ago
  • Customer Service Rep(05924) - 975 Brookway Blvd

    Domino's Pizza 4.3company rating

    Customer service representative job in Brookhaven, MS

    Team members must be able to answer phones,learn how to top a pizza, take orders, take customer's payments, and greet customers. Qualifications Additional Information
    $18k-24k yearly est. 9d ago
  • Truck Service Advisor

    Las Vegas Petroleum

    Customer service representative job in McComb, MS

    As a Truck Service Advisor (TSA), you will provide first-rate service to customers through your extensive knowledge of the products we sell and the services we provide. The TSA is primarily responsible for writing work orders, suggestive selling, and handling over-the-counter (OTC) transactions while ensuring that we are returning every traveler to the road better than they came! In this role, you can expect to: · Work in a fun, trusting environment focused on providing great service where the expectations of the customer are exceeded · Have extensive knowledge of the products we sell and the services we provide · Have strong suggestive selling skills to help generate revenue. Ability to influence in a professional manner while displaying high integrity · Write, detail, and process (pay out) Work Orders and OTC transactions; Properly write up an ETA Work Order; Secure Purchase Orders, Prepare and communicate quotes to customer · Source parts from outside vendors and coordinate delivery · Prepare end of shift drop and shift report; Understand various payment types · Maintain the safety of both our customers and team members What we'd like to see: · A dedicated individual who works well with others and is excited to be part of our team! · High School Diploma or GED · Good verbal and written communication skills · Previous cashier and customer service experience; experience in repair or parts shop preferred · Strong suggestive selling skills · Basic computer skills · Ability to work flexible hours including nights, weekends and some holidays in interior and exterior conditions · A valid driver's license Typical Physical Demands In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation. Work Environment While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc.
    $36k-63k yearly est. Auto-Apply 60d+ ago
  • Pro Customer Service/Sales

    Home Depot 4.6company rating

    Customer service representative job in Brookhaven, MS

    The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer's project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot's advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.
    $19k-24k yearly est. 17d ago
  • Account Representative - State Farm Agent Team Member

    Samantha Alberson-State Farm Agent

    Customer service representative job in Brookhaven, MS

    Job DescriptionBenefits: One on One Coaching Bonus based on performance Company parties Competitive salary Opportunity for advancement Paid time off Profit sharing Training & development ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Samantha Alberson - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist customers with policy applications and renewals. Handle customer inquiries and provide timely responses. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.
    $33k-48k yearly est. 11d ago

Learn more about customer service representative jobs

How much does a customer service representative earn in Brookhaven, MS?

The average customer service representative in Brookhaven, MS earns between $20,000 and $34,000 annually. This compares to the national average customer service representative range of $25,000 to $41,000.

Average customer service representative salary in Brookhaven, MS

$26,000

What are the biggest employers of Customer Service Representatives in Brookhaven, MS?

The biggest employers of Customer Service Representatives in Brookhaven, MS are:
  1. Domino's Franchise
  2. Domino's Pizza
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