Post job

Customer service representative jobs in Coos Bay, OR - 77 jobs

All
Customer Service Representative
Service Representative
Service Specialist
Customer Service Expert
Customer Care Specialist
Inside Sales Representative
Customer Care Coordinator
  • Customer Care Specialist

    Rick's Medical Supply 4.4company rating

    Customer service representative job in Roseburg, OR

    “Improving the lives of those with chronic care diseases while providing solutions to our customers." Looking for a new opportunity? At SuperCare Health you have the chance to reach your dreams by helping us in serving the healthcare needs of our ever-growing patient population. Matching passion with careers, here hard work has never been so satisfying. **PLEASE NOTE THIS IS AN IN-PERSON ROLE** Essential Duties: Under the general supervision of the Customer Care Supervisor, a Customer Care Specialist is responsible for maintaining a positive, helpful attitude and approach in providing excellent customer service to all customers which includes; patients, clients, referral sources, physicians, sales representatives, and fellow coworkers. Responsibilities: Answers incoming phone calls and faxes, takes customers' orders for durable medical and respiratory equipment, repairs, supplies, and other miscellaneous items Maintains open communication with patients/clients and referral sources Responds to patient/client questions and problems Services walk in customers as needed Prepares intake, gathers all necessary information about referral, patient demographics, contact person, physician, diagnosis, discharge time and place, item(s) requested Gathers all necessary documentation, prior to delivery CMN, Rx, ABG, Care Plan, Auth, etc. Verifies medical necessity with physician Verifies eligibility and coverage with Insurance and carrier according to guidelines or contract Verifies payer (with matrix), obtains authorization, expiration date Verifies patient demographics and prior equipment usage with patient Informs patient of financial responsibilities: copay, share of cost, deductible, etc. Enters data and each order (new or otherwise) in system accurately and in a timely manner Processes closet and on call orders as received Enters notes in appropriate areas of insurance, general, and authorizations in the computer system Process orders to shipping or dispatching for Technician or RT deliveries Remains knowledgeable on product and insurance coverage issues in order to inform patients of copays and other benefit information Attends all departmental meetings, company meetings, and in-services Reports to work daily and is ready to work at the scheduled start time Works Saturday assignment as needed or scheduled Performs any other duties that may be requested by supervisor or management Understand and adheres to all of SuperCare Health company policies To remain knowledgeable to date on all products, guidelines and insurance coverage trends Maintain a professional safe and clean work environment. Understand and adheres to all of SuperCare Health company policies. Perform all other duties as assigned and required Must meet minimum of monthly goals Schedule- varying start times Fundamental Computer Skills Education and or Work Experience Requirements: Experience with Medical Supply Company Knowledge of diagnosis and Medical terminology Excellent Customer Service skills Detail oriented Proficiency in Microsoft Word, Outlook, and PowerPoint Experience in healthcare, medical and/or HME industry (preferred) Be able to work on multiple tasks. Plan and prioritize actives to achieve results and meet deadlines Strong organizational skills and detail oriented Location Roseburg, OR Any employment proposal is contingent upon satisfactory completion of: Background Check, Reference Check(s), Driving Record (if applicable), Pre-employment Drug and TB Tests What Rick's Medical Supply is About "We treat our customers like family. Rick's Medical Supply, Inc. has been the source for medical supplies and equipment in the Roseburg, OR area for over forty years because of our superior commitment to provide you with the absolute best in product quality and customer service. Our highly trained staff will help you make the best choices for your needs, while providing you with friendly service and expert advice. Every effort is made to ensure that your experience is as pleasant and efficient as possible. Stop by and see us! Our business is your good health." Connect With Us! Company Website ************************* Company Business Hours - 8:30 AM - 5:30 PM PST LinkedIn ******************************************************* Facebook ******************************************* Araceli Richardson - Jr. Recruiter LinkedIn
    $32k-37k yearly est. Auto-Apply 60d+ ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Healthcare Customer Service Representative - Community Health Worker

    DOCS Management Services

    Customer service representative job in Coos Bay, OR

    We are currently hiring a Healthcare Customer Service Representative! If you are a great communicator, compassionate, enjoy a fast-paced work environment, and value being part of a team that makes a difference, you may be the right person for the position! Apply today! Classification: NON-EXEMPT | Status & Schedule: FULL-TIME, MONDAY - FRIDAY, 8AM - 5PM Location: ONSITE, this position reports to the Coos Bay Office location Salary: $18.54 - 25.75$/HOURLY Department: MEMBER SERVICES | Reports to: CUSTOMER SERVICE MANAGER | Supervision Exercised: NON-SUPERVISORY Job Purpose: Customer Service Representative Responsible for maintaining a customer-oriented approach while ensuring that designated health plan members receive information and direction for covered OHP benefits including medical, behavioral, dental, non-emergent transportation and substance use care and support necessary to meet their needs. This position provides support to health plan members and providers; serves as a resource for staff and community medical personnel and responds to requests for coordinated care information. Qualifications, Education, & Experience Minimum High School Diploma or GED; Associate degree in business administration preferred Minimum two years' experience in a medical office, clinic or healthcare administration setting and two years' experience in customer service-related position THW Certification preferred, or willing to obtain - Must reside in Oregon Bilingual preferred, qualified, certified, or willing to obtain Essential Responsibilities: Customer Service Representative Talk with members and providers by phone or in person, handling inquires in a prompt, courteous manner Greet persons entering the building in a professional manner, determine nature and purpose of visit, and direct or call appropriate staff member to escort them to specific destinations Provide information to guests, members and the public, answer questions with discretion and tact Facilitate the resolution of complaints from customers, members, and/or the public, escalate to appropriate staff member(s) as necessary Act as a member advocate and liaison with providers and partners as needed to ensure members are connected to services Receive inquiries and route any issues to the appropriate person or department for resolution, responding in a timely manner and documenting the action taken Understand plan eligibility, benefit package and claims payment requirements Research, verify and resolve inquiries relating to Oregon Health Plan and Advanced Health eligibility Outreach members by phone to complete Health Risk Assessments Complete tracking and status reports Use current technology and software to document all activities from any mode of communication from members, providers and other customers Assist with the preparation and mailing of letters, notices, member handbooks, flyers, etc. as directed Receive and send packages Compose, type and edit correspondence, reports, memoranda and other material as assigned Ensure that the lobby is clean and kept free from clutter; report if windows, floors, walls, furniture, etc. need cleaning or repair Assist with other related clerical and administrative duties as assigned Participate in quality and organizational process improvement activities and teams when requested Ensure compliance with company policies and procedures as applicable to area(s) of responsibility Handle confidential information and materials appropriately and maintain a secure work area Other duties as assigned Essential Responsibilities: ORGANIZATIONAL TEAM MEMBER Participate in quality and organizational process improvement activities when requested Support and contribute to effective safety, quality, and risk management efforts by adhering to established policies and procedures, maintaining a safe environment, promoting accident prevention, and identifying and reporting potential liabilities Openly, clearly, and respectfully share and receive information, opinions, concerns, and feedback in a supportive manner Work collaboratively by mentoring new and existing co-workers, building bridges, and creating rapport with team members across the organization Provide excellent customer service to all internal and external customers, which includes team members, members, students, visitors, and vendors, by consistently exceeding the customer's expectations Recognize new developments and remain current in care management and coordination best practice standards and anticipate organizational modifications Advance personal knowledge base by pursuing continuing education to enhance professional competence Promote individual and organizational integrity by exhibiting ethical behavior to maintain high standards Represent organization at meetings and conferences as applicable Knowledge, Skills, & Abilities: Critical attention to detail for accuracy and timeliness High degree of initiative, judgment, discretion, and decision-making Ability to exercise sound clinical judgment, independent analysis, critical thinking skills, and knowledge of health conditions to determine best outcomes for members Ability to report to work as scheduled, and willingness to work a flexible schedule when needed Proficient in Microsoft Office Suite and Windows Operating System (OS) Training in or awareness of Health Literacy, Poverty Informed, Systemic Oppression, language access and the use of healthcare interpreters, uses of data to drive health equity, Cultural Awareness, Trauma-Informed Care, Adverse Childhood Experiences (ACEs), Culturally and Linguistically Appropriate Service (CLAS) Standards, and universal access Knowledge and understanding of how the positions' responsibilities contribute to the department and company goals and mission Knowledge of federal and state laws including OSHA, HIPAA, Waste Fraud and Abuse Awareness and understanding of equity, diversity, inclusion, and the equity lens: ability to analyze the unfair benefits and/or burdens within a society or population by understanding the social, political, and environmental contexts of policies, programs, and practices Excellent people skills and friendly demeanor Critical thinking skills of using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems Attention to detail and organization skills Ability to handle stress and sensitive situations effectively while projecting a professional attitude Ability to communicate professionally, both conversing and written Ability to work with diverse populations and interact with people of differing personalities and backgrounds Sensitive to economic considerations, human needs and aware of how one's actions may affect others Ability to organize and work in a sensitive manner with people from other cultures Poised; maintains composure and sense of purpose Working Conditions: This position must have the ability to remain in a stationary position, occasionally move about inside the office to access office machinery, printer, etc., frequently communicate and exchange accurate information. Work Condition: Onsite work Employee generally works within the interior of an office. Employee may travel locally and be responsible for own transportation. Out of area travel may be required on occasion. Hours of operations and specific staff scheduling may vary based on operational need. The office environment is clean with a comfortable temperature and moderate noise level. Exposed to: Cold/heat controls, close contact with employees and the public in office environment. Machines, equipment, tools, and supplies used: Constantly operates a computer or other office productivity machinery, such as postage machine, fax, copier, calculator, multi-line telephone system, scanner May answer a high volume of telephone calls, complete documentation, and use computer programs to either obtain or record information. Multiple Duties: Must be able to work under conditions of frequent interruption and be able to stay on task. Other Information: This is intended to provide only basic guidelines for meeting job requirements. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of DOCS Management Services employees. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
    $18.5-25.8 hourly 60d+ ago
  • Insurance Customer Service

    Shawn Silvia Agency, LLC

    Customer service representative job in Roseburg, OR

    Job Description Shawn Silvia Agency, LLC is a growing American Family Insurance agency built on integrity, accountability, and care. Our culture blends competitive spirit with genuine heart. We work hard, support one another, and take pride in exceeding expectations. We believe in empowering our team to think critically, take ownership, and lead with empathy. Every team member plays an essential role in our success, and every voice matters. When you join us, you're becoming part of a purpose-driven agency that values excellence, positivity, and trust. As an Insurance Customer Service Representative, you'll help clients protect their homes, cars, and futures with confidence and care. Youll manage customer inquiries, solve problems, and build lasting relationships while learning about the business from the ground up. This role is ideal for individuals who enjoy helping others, excel in positive environments, and take pride in delivering high-quality work. Base pay starting at $48,000 (higher for experienced applicants) Earn an additional $10,000+ through bonuses and incentives If you're ready to grow your career in a positive, high-integrity environment, apply today! Benefits Annual Base Salary + Commission + Bonus Opportunities Hands on Training Mon-Fri Schedule Paid Time Off (PTO) Flexible Schedule Career Growth Opportunities Weekends Off Evenings Off Supportive Culture Daily, Weekly, Monthly, Quarterly Bonus Opportunities Home / Work Life Balance Business Casual Attire Appreciation Lunches Paid Holidays Weekly Team Meetings Team Building Events Responsibilities Deliver outstanding customer service by responding to inquiries and solving problems efficiently Build positive relationships with clients by understanding their needs and recommending the right coverage Provide empathy and professionalism when handling sensitive or emotional situations Learn and apply knowledge of insurance products, risk management, and agency procedures Representing the agency at community events and outreach initiatives Requirements Friendly, professional demeanor with a consistently positive attitude Excellent communication and interpersonal skills Ability to empathize with customers and deescalate challenging situations Proficiency with Microsoft Office and digital tools Self-motivated with the ability to work independently and stay organized Must obtain insurance license within 60 days of employment (Licensing assistance available)
    $48k yearly 8d ago
  • Customer Care Coordinator

    Tom's Tire Pros

    Customer service representative job in Coos Bay, OR

    Benefits: Competitive salary Employee discounts Health insurance Paid time off Training & development We are expanding and looking for a Customer Care Coordinator to join our Awesome Service Team! Our team… well… they are changing the automotive service world every day. This is sort of a requirement to working here - if you are not passionate about making things better for our organization, employees and our customers, you will hate it here. If you don't exude passion, creativity, commitment, and fun, you will not make it. Cool places and disrupting the status quo are not for everyone! We like unique people with remarkable talents. Boring people need not apply. We work hard and play hard and operate as one team. Check your ego at the door. We don't allow them on the property. We care about people, growth, excellence and results. We tend to lose sleep over them as this is not easy. Bottom line, we are in search of real people that believe in and deliver the impossible everyday. Responsibilities Make the impossible possible Don't' be a jerk - we have “no jerks allowed rule” Be a leader throughout our facility - speak up, exert influence to create positive change Be a trusted advisor to our customers and get to know them on a personal level - take some time to ask them how they are doing and learn about them and their family. Understand our business and how what you do helps it accelerate at rocket speeds. Please remember to wear a seatbelt when you do this. Be hands-on AND use your head. Serious brain power required to work in this environment When you think you are done, make it better. Run from anyone that believes that traditional service is a good thing. Prove your value every day. Work that doesn't add value is not valuable. Be you! Being someone else all day is just plain exhausting. Love change, it happens here at the speed of light… maybe faster, but we have been unable to measure it because it is going way too fast. Be proactive, we move too fast to be reactive. Plus, people that are always reacting have a funny look on their face. Love to be challenged… no, REALLY CHALLENGED! Recognize others and they will recognize you. Most of us like chocolate. Know, learn and keep up-to-date on the ever changing automotive industry. Learn something new every day. Not doing so is just dumb. Requirements Be able to run a profitable lemonade stand Have a killer personality, not the personality of a killer Communicate so everyone can understand what in the world you are trying to say Some amount of customer service, management and/or automotive relevant experience A burning desire to work for the coolest automotive repair and tire shop on the planet and change the world. To the lucky winner this career offers: Competitive pay plan Paid vacation Paid holidays Paid training Paid health insurance Paid sick days If you were born to save lives and solve problems then we want to talk to you! Your compensation will be based upon your experience as it relates to the position, your proven track record of success in a Customer Service/Sales position, your ability to make us laugh during the interview and perhaps even bribe us with cookies. (Hey, whatever it takes!) Compensation: $14.00 per hour Tire Pros is the nation's largest network with 600+ independent shops coast-to-coast, providing our customers with reliable automotive products and services for generations. We've built trust with our customers through our network independent and passionate dealers, each one as different as the communities they serve. Our teams make certain the vehicles they work on, keeps the promise of dependability. Whether it's a four-wheel-drive system, transmission, brakes, exhaust, heating, and air conditioning repair, our service will always be straightforward. We build relationships for the long haul. Today, we are looking for individuals who share this same level of commitment and passion for giving customers top-quality service, who will go above and beyond to meet the customer's needs. We strive to make Tire Pros not just a good place to work but an excellent place to work. We value our employees and have built a culture centered on their development and career growth. Investing in retaining the highest-caliber staff by providing a fun and friendly work environment along with excellent training, competitive compensation, and top-tier benefits. Apply now to start your exciting new career! This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Tire Pros Corporate.
    $14 hourly Auto-Apply 60d+ ago
  • Customer Service Representative T1

    North Bend Medical Center 3.9company rating

    Customer service representative job in Coos Bay, OR

    North Bend Medical Center Job Posting Job Title: Customer Service Representative T1 Department: Patient Financial Services Reports To: Department Manager North Bend Medical Center is currently hiring a Customer Service Representative. Located in Coos Bay Oregon along the beautiful Southern Oregon coast. North Bend Medical Center hosts over 100+ providers in a variety of specialties and 400+ employees. North Bend Medical Center is dedicated to providing opportunities for careers and making a difference in people's lives with a strong desire to help others. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, and LGBTQIA+ community members. The strength of our agency lies in the diversity of our workforce and the perspectives our employees bring to their work at NBMC. We are committed to offering: Competitive wages Excellent medical, dental and vision insurance options Generous paid time off 401k + company contributions Team-oriented atmosphere that values each of our employees as individuals and their work-life balance. Full Job Description Job Focus: The Customer Service Representative is responsible for answering patient inbound / outbound calls to positively resolve patient inquiries, to include, but is not limited to insurance balances, patient payments, updating insurance information, updating patient demographics and, when necessary, triaging higher level resolution inquiries with PFS team members. Demonstrates compassion and promotes an overall culture of service excellence in a timely manner so patients can continue to receive the care they need with the least delay. This person is under the supervision of the Patient Financial Services Manager. Expectations For Success: Answers phone in a timely manner and in accordance with facility policy Assist patients with insurance and benefits questions Contacts insurance company on behalf of the patient, as needed Answer patient inquiries related to account status, activity, and outstanding charges Escalates patient financial arrangements to the Patient Financial Services Rep Triaging calls, connecting, and transferring calls Provides a pleasant and helpful phone contact for callers Courteously and efficiently answers all incoming calls Physical Environment: Prolonged periods of sitting at a desk and working on a computer Must be able to lift 15 pounds at one time Skills Needed to Be Successful: Maintains compliance with regulations and laws applicable to job Professional level of communication with video, phone, and email Ability to effectively prioritize the work to meet deadlines and expectations Meets the quality and productivity measures as outlined by NBMC Brings positive energy to work Uses critical thinking skills Being present and focused on assigned tasks and eliminates distractions Being a self-starter Ability to work independently and within a team atmosphere Core Talent Essentials: High School diploma or equivalent 6 months previous experience in a healthcare setting preferred Knowledge of insurance process and terminology preferred Strong background in Collection services Honors and sets high expectations for patient confidentiality and customer service in accordance with NBMC's policies and procedures and HIPAA requirements Advanced level of industry standard electronic medical record content Must have professional level skills in MS products such as Excel, Word, Power Point. Proficient application of business/office standard processes and technical applications
    $30k-38k yearly est. 4d ago
  • Ko-Kwel Gifts & Spirits Customer Services Representative

    Cedco: The Mill Casino Hotel & RV Park and Tribal One/Orca Communications

    Customer service representative job in North Bend, OR

    Let's Be Friends! At Ko-Kwel Casino Resort, there's nothing better than being around your friends, and that's exactly the atmosphere we want to create here. We want team members to feel like they're welcomed with the unique experiences and growth we can offer. Come be part of the special atmosphere and hospitality of the hotel, or the welcoming, fun and friendly character of the restaurants and casino. Join our team in its dedication to be the leading destination for gaming and hospitality on the beautiful, southern Oregon coast! Why this job matters To warmly greet and provide attentive guest service on behalf of Ko-Kwel Gifts, ensuring each interaction is friendly, professional, and sales-focused. You help guests navigate the store, answer questions, promote events, and facilitate purchases, contributing to both guest satisfaction and store success. What you bring to the table * Make sure the space stays safe, clean, and friendly for both guests and the rest of the team; speak up and report any safety concerns to the Safety Committee. * Greet guests warmly and provide attentive service, answering questions and directing them to various areas of the casino hotel as needed. * Share promotional information about daily activities, events, and offerings to enhance guest engagement and drive sales. * Act as ticket agent for upcoming events, including selling tickets, answering guest questions, and performing accurate data entry. * Operate the POS system for sales transactions, ensuring accuracy and professionalism. * Perform opening, stocking, and closing duties according to shift responsibilities. * Receive and check in freight and ticket merchandise, ensuring accurate tracking and organization. * Maintain a balanced cash bank throughout the shift and follow proper cash handling procedures. * Assist with inventory management, including tracking stock levels and performing counts as needed. * Anticipate guest needs, offer product recommendations, and upsell when appropriate to enhance guest experience and store performance. * Jump in where needed to support the team and keep things running smoothly. (Other duties as assigned Physical stuff to know We've included the typical physical parts of the job here. If you need an accommodation to do the work, just let us know-we're here to support you. You'll need to be available to work weekends, holidays, and evenings when we are busy. While performing duties of this position, employee is required to stand for extended periods, and frequently walk, and use hands to; finger, handle, or feel objects, tools, or controls. The employee must be able to lift 20 pounds with occasional lifting up to 35 pounds assisted. It's important to stay calm and make good decisions under pressure, especially when dealing with stressful situations or upset people. Just a heads-up-the casino environment may expose you to secondhand smoke. This is a quick summary of the main duties and requirements-it might not cover everything you could be asked to do. Must-haves, nice-to-haves, and maybe some bonus points * Friendly and approachable attitude that helps guests (and the team) feel welcome and cared for every day. * High school diploma or equivalent preferred. * Six (6) months retail experience with cashiering duties helpful. * Basic mathematical aptitude. * Ability to read, write and comprehend instructions. * Data entry, computer skills, and phone experience a plus. * Ability to operate CDS register. * Comfortable communicating clearly and positively with both guests and teammates. Ko-Kwel Casino Resort is owned by the Coquille Indian Tribe. Team members are eligible for a comprehensive health care benefit, generous time off policy, 401-K retirement with 4% company match and other benefits.
    $31k-40k yearly est. 9d ago
  • Ko-Kwel Gifts & Spirits Customer Services Representative

    Ko-Kwel Casino Resort Coos Bay

    Customer service representative job in North Bend, OR

    Let's Be Friends! At Ko-Kwel Casino Resort, there's nothing better than being around your friends, and that's exactly the atmosphere we want to create here. We want team members to feel like they're welcomed with the unique experiences and growth we can offer. Come be part of the special atmosphere and hospitality of the hotel, or the welcoming, fun and friendly character of the restaurants and casino. Join our team in its dedication to be the leading destination for gaming and hospitality on the beautiful, southern Oregon coast! To warmly greet and provide attentive guest service on behalf of Ko-Kwel Gifts, ensuring each interaction is friendly, professional, and sales-focused. You help guests navigate the store, answer questions, promote events, and facilitate purchases, contributing to both guest satisfaction and store success. What you bring to the table Make sure the space stays safe, clean, and friendly for both guests and the rest of the team; speak up and report any safety concerns to the Safety Committee. Greet guests warmly and provide attentive service, answering questions and directing them to various areas of the casino hotel as needed. Share promotional information about daily activities, events, and offerings to enhance guest engagement and drive sales. Act as ticket agent for upcoming events, including selling tickets, answering guest questions, and performing accurate data entry. Operate the POS system for sales transactions, ensuring accuracy and professionalism. Perform opening, stocking, and closing duties according to shift responsibilities. Receive and check in freight and ticket merchandise, ensuring accurate tracking and organization. Maintain a balanced cash bank throughout the shift and follow proper cash handling procedures. Assist with inventory management, including tracking stock levels and performing counts as needed. Anticipate guest needs, offer product recommendations, and upsell when appropriate to enhance guest experience and store performance. Jump in where needed to support the team and keep things running smoothly. (Other duties as assigned Physical stuff to know We've included the typical physical parts of the job here. If you need an accommodation to do the work, just let us know-we're here to support you. You'll need to be available to work weekends, holidays, and evenings when we are busy. While performing duties of this position, employee is required to stand for extended periods, and frequently walk, and use hands to; finger, handle, or feel objects, tools, or controls. The employee must be able to lift 20 pounds with occasional lifting up to 35 pounds assisted. It's important to stay calm and make good decisions under pressure, especially when dealing with stressful situations or upset people. Just a heads-up-the casino environment may expose you to secondhand smoke. This is a quick summary of the main duties and requirements-it might not cover everything you could be asked to do. Must-haves, nice-to-haves, and maybe some bonus points Friendly and approachable attitude that helps guests (and the team) feel welcome and cared for every day. High school diploma or equivalent preferred. Six (6) months retail experience with cashiering duties helpful. Basic mathematical aptitude. Ability to read, write and comprehend instructions. Data entry, computer skills, and phone experience a plus. Ability to operate CDS register. Comfortable communicating clearly and positively with both guests and teammates. Ko-Kwel Casino Resort is owned by the Coquille Indian Tribe. Team members are eligible for a comprehensive health care benefit, generous time off policy, 401-K retirement with 4% company match and other benefits.
    $31k-40k yearly est. 9d ago
  • Customer Service Representative - State Farm Agent Team Member

    Natalie Kelley-State Farm Agent

    Customer service representative job in North Bend, OR

    Job DescriptionBenefits: Bonus based on performance Paid time off Training & development State Farm Insurance Agent located in North Bend, OR is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. You will be joining a fun and hardworking team! We are looking for someone to join us who has a desire to be the best in in the industry and have fun doing it! You do not have to have sales experience to join our team, we are looking for someone hard-working, dependable, teachable, energetic and positive and we can train you to do the rest! Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. There is a base hourly wage + unlimited bonus potential so you can make as much as you desire depending on your sales. RESPONSIBILITIES: Provide information about insurance products and services. Assist clients with policy applications and renewals. Handle client inquiries and provide timely responses. Maintain accurate records of client interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening Enthusiastic about helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams Self-motivated Insurance Licenses (must be able to obtain) ABOUT US: We love our community and helping people manage their insurance and protect themselves and those that they love. We love to have fun and work together. We are looking for the right people to join our team! This is a great career opportunity with unlimited growth potential. If this sounds exciting to you, we would love to chat with you! If you are motivated to succeed and can see yourself in this role, please submit a resume. We will follow up with you on the next steps in the interview process.
    $31k-40k yearly est. 13d ago
  • Customer Service Rep

    TCH Group, LLC 2.9company rating

    Customer service representative job in Roseburg, OR

    This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records
    $31k-40k yearly est. 15h ago
  • Customer Service Representative

    Thabet Management

    Customer service representative job in Roseburg, OR

    Customer Service Representatives must be able to provide prompt, friendly service, be able to make change quickly and accurately, handle all customer requests, and complete all store duties in a timely and efficient manner. Job Responsibilities are as follows: Operate the cash register and other store equipment. Make safe drops as per company policy and maintain safe, secure cash handling. Fuel customers' cars. Wash customer windows. Restock shelving, displays and coolers. Clean and stock fast food area and equipment. Sweep, Vacuum and clean store. Keep work area neat, clean and organized. Pick up trash and clean parking lots. Maintain exterior cleanliness of buildings, islands, and pumps. Promote store's buy2 concept and make upsell suggestions. Report to work promptly, neatly groomed in uniform. Adhere to all company guidelines. Report accidents or incidents to supervisors immediately. Provide exceptional customer service. Be courteous, always greet and thank customers. Other duties as assigned.
    $31k-39k yearly est. 60d+ ago
  • Customer Service Rep

    Carsonvalleyhealth

    Customer service representative job in Roseburg, OR

    This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records
    $31k-39k yearly est. 15h ago
  • Customer Service Representative - State Farm Agent Team Member

    Bill Thorp-State Farm Agent

    Customer service representative job in Roseburg, OR

    Job DescriptionBenefits: Simple IRA Licensing paid by agency Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Bill Thorp - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $31k-39k yearly est. 16d ago
  • Customer Service Rep (07245) 817 w Harvard

    Domino's Franchise

    Customer service representative job in Roseburg, OR

    Job Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 16 years of age or older. General Job Duties For All Store Team Members · Operate all equipment. · Stock ingredients from delivery area to storage, work area, walk-in cooler. · Prepare product. · Receive and process telephone orders. · Take inventory and complete associated paperwork. · Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills · Ability to comprehend and give correct written instructions. · Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills · Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). · Must be able to make correct monetary change. · Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. · Ability to enter orders using a computer keyboard or touch screen. Work Conditions EXPOSURE TO · Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. · In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. · Sudden changes in temperature in work area and while outside. · Fumes from food odors. · Exposure to cornmeal dust. · Cramped quarters including walk-in cooler. · Hot surfaces/tools from oven up to 500 degrees or higher. · Sharp edges and moving mechanical parts. SENSING · Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. · Depth perception. · Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. Additional Information PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4". Walking For short distances for short durations Sitting Paperwork is normally completed in an office at a desk or table Lifting · Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. · Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. · Cases are usually lifted from floor and stacked onto shelves up to 72" high. Carrying · Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. · Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. · Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing · To move trays which are placed on dollies. · A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push. · Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending · Forward bending at the waist is necessary at the pizza assembly station. · Toe room is present, but workers are unable to flex their knees while standing at this station. · Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. · Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching · Reaching is performed continuously; up, down and forward. · Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. · Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. · Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks · Eye-hand coordination is essential. Use of hands is continuous during the day. · Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. · Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. · Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. · Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
    $31k-39k yearly est. 9d ago
  • On-Call Juvenile Services Specialist 1

    Douglas County DD Services

    Customer service representative job in Roseburg, OR

    Douglas County Juvenile Department On-Call Non-Benefited Postition/ Works as Needed/ No Gaurantee of Hours. This position performs duties in supervising the activities of youth in a Detention Facility and/or Residential Treatment Program. This position is responsible for maintaining a safe and secure environment, and for the protection of the emotional and physical well-being of the youth. This position provides direct supervision and services to youth which may include transportation to appointments, overseeing/assisting with daily activities, and providing individual or group services. This is an entry-level position. Essential Functions: This is not an exhaustive or all-inclusive list of responsibilities, skills, duties or functions associated with the job. * Provide fill-in coverage due to absence of other staff or additional staffing requiremtns. * Oversee youth to ensure physical and emotional needs are met and that the facility/program is safe and secure. * Provide on-line supervision of youth under the supervision of higher classifications. Give practical advice or guidance to youth and maintain communication with other staff members * Document daily activities and observations; prepare incident reports; prepare necessary daily and weekly forms; consult with coworkers regarding youth. * Instruct, supervise, and participate with youth in daily work, chores and recreational activities. Assist in providing competency development and other individual group activities. * Assist in crisis intervention. * Transport youth to and from community appointments/activities as directed. * Teach and assist youth in learning facility/program rules and procedures, check for illness or injury, provide meals, clothing, and bedding as needed. Assist with other necessities. SKILLS/QUALIFICATIONS: This is not an exhaustive or all-inclusive list of responsibilities, skills, duties or functions associated with the job. Any equivalent combination of education and experience, which demonstrates the knowledge, skills and abilities required, will be considered. however, the following is preferred: * Any combination of course work, experience and/or training which provides required knowledge, skills, and abilities necessary to perform the duties of the position. Knowledge of: Reasonable knowledge of juvenile behavior and human relations; Ability to: Communicate effectively in both oral and written forms; give practical advice and guidance to juveniles; apply a practical knowledge of program requirements and procedures to day-to-day activities; maintain order, discipline and safety; discipline firmly and fairly; remain calm and use good judgment during confrontational or high pressure situations; estimate time and materials and manage time efficiently; make decisions independently in accordance with established policies and procedures; maintain progress reports and charts using a computer; keyboarding; transport juveniles; courteously meet and deal effectively with other employees, juveniles & their families, outside agency personnel and the public. Required * At time of appointment, must possess valid Oregon drivers license * Regular and consistent attendance Work is performed at a juvenile detention or shelter facility and requires participating in a work and recreational activities with the clients; must be able to apprehend and restrain hostile youth when necessary. Physical demands may require bending, climbing stairs, gripping with hands and fingers, hearing voice conversation, keyboarding, lifting/carrying up to 60 pounds, pulling, pushing, reaching, running and walking. Some driving may be required. NOTE: Applicants may be disqualified after unsuccessful completion of any phase of evaluation. While not part of initial applicant screening, the finalist for this position may be required to pass a criminal history background check as part of a contingent offer of employment. Conviction of a crime may not necessarily disqualify an individual from employment. Employment is contingent upon a pre-employment drug screen. Presence of non-prescribed drugs, including marijuana, on drug screen results will result in disqualification pursuant to the County's drug and alcohol policy. To determine if physically qualified to perform essential functions, employment offer is conditional upon satisfactory results of a post-offer medical and hearing exam conducted at county expense. SELECTION PROCESS: Screening of applicants based upon minimum qualifications listed above; oral panel interview; extensive background investigation; physical exam and chemical detection screen. Final review by the Juvenile Director or Designee. To learn more about this position, please review the position classification here: Juvenile Services Specialist 1 Questions? Contact Douglas County Human Resources by e-mail at ******************* or ph: ************** Douglas County is an Equal Employment Opportunity Employer. Douglas County Statement on Equal Employment Opportunity If you require any special assistance at any point during the application or selection process and would like to request an accommodation due to a disability, please e-mail a description of your request to Human Resources.
    $29k-43k yearly est. Easy Apply 60d+ ago
  • Inside Sales Rep

    Purple Rain

    Customer service representative job in Myrtle Point, OR

    MadridBlues, the parent company of several e-commerce & SaaS platforms is looking for a dynamic teammate to join us to work in an environment where the demands and directions of work are constantly changing. We are a fully distributed team from over 10+ countries. Job Description - Assist in establishing the full sales process for the launch of our product - Drive prospects from initial contact through online product demo to contract close - Oversee new client on boarding and maintain ongoing relationships - Source new sales opportunities through inbound lead follow-up, outbound cold calls & emails -Route qualified opportunities to the appropriate sales executive for further development & closure - Research accounts, identify key players and generate interest while understanding customer needs and requirements - Maintain and expand your database of prospects - Team with partners to build pipeline and close deals - Nail the details of the sales cycle, from managing contacts and calendars to tracking deals and running reports. - Manage your own pipeline of deals -Achieve quarterly quota of closed business. - Maintain daily activities in Hubspot by tracking all calls, emails, and interactions with prospects and customers - Engage prospective customers in contract negotiations across short and long sales cycles - Partner with the Account Management team to help close up-sell and cross-sell opportunities. Qualifications 1+ years of prior Inside Sales / customer success experience. - Strong knowledge and experience using any CRM - Technical savvy and/or a hunger to learn. You'll need to use our tools in order to represent them. - Excellent interpersonal and communication skills (verbal & written) including outstanding telephone presence and presentation skills. - Proactive and resourceful in finding, building, and nurturing relationships with key decision makers and leaders. - Independence in problem solving, resourcefulness and time management skills are required to overcome challenges - Entrepreneurial attitude to just get things done. Additional Information Mandatory information to be sent during application Expected Hourly rate (Take into account this is a long-term position) Number of hours available per week Timezone and schedule of availability (example 10 am est to 2 pm est) How soon can you get started List of software with which you have experience working with Any additional skills which we should know about
    $41k-69k yearly est. 60d+ ago
  • Ko-Kwel Gifts & Spirits Customer Services Representative

    Ko-Kwel Casino Resort Coos Bay

    Customer service representative job in North Bend, OR

    Job Description Let's Be Friends! At Ko-Kwel Casino Resort, there's nothing better than being around your friends, and that's exactly the atmosphere we want to create here. We want team members to feel like they're welcomed with the unique experiences and growth we can offer. Come be part of the special atmosphere and hospitality of the hotel, or the welcoming, fun and friendly character of the restaurants and casino. Join our team in its dedication to be the leading destination for gaming and hospitality on the beautiful, southern Oregon coast! Why this job matters To warmly greet and provide attentive guest service on behalf of Ko-Kwel Gifts, ensuring each interaction is friendly, professional, and sales-focused. You help guests navigate the store, answer questions, promote events, and facilitate purchases, contributing to both guest satisfaction and store success. What you bring to the table Make sure the space stays safe, clean, and friendly for both guests and the rest of the team; speak up and report any safety concerns to the Safety Committee. Greet guests warmly and provide attentive service, answering questions and directing them to various areas of the casino hotel as needed. Share promotional information about daily activities, events, and offerings to enhance guest engagement and drive sales. Act as ticket agent for upcoming events, including selling tickets, answering guest questions, and performing accurate data entry. Operate the POS system for sales transactions, ensuring accuracy and professionalism. Perform opening, stocking, and closing duties according to shift responsibilities. Receive and check in freight and ticket merchandise, ensuring accurate tracking and organization. Maintain a balanced cash bank throughout the shift and follow proper cash handling procedures. Assist with inventory management, including tracking stock levels and performing counts as needed. Anticipate guest needs, offer product recommendations, and upsell when appropriate to enhance guest experience and store performance. Jump in where needed to support the team and keep things running smoothly. (Other duties as assigned Physical stuff to know We've included the typical physical parts of the job here. If you need an accommodation to do the work, just let us know-we're here to support you. You'll need to be available to work weekends, holidays, and evenings when we are busy. While performing duties of this position, employee is required to stand for extended periods, and frequently walk, and use hands to; finger, handle, or feel objects, tools, or controls. The employee must be able to lift 20 pounds with occasional lifting up to 35 pounds assisted. It's important to stay calm and make good decisions under pressure, especially when dealing with stressful situations or upset people. Just a heads-up-the casino environment may expose you to secondhand smoke. This is a quick summary of the main duties and requirements-it might not cover everything you could be asked to do. Must-haves, nice-to-haves, and maybe some bonus points Friendly and approachable attitude that helps guests (and the team) feel welcome and cared for every day. High school diploma or equivalent preferred. Six (6) months retail experience with cashiering duties helpful. Basic mathematical aptitude. Ability to read, write and comprehend instructions. Data entry, computer skills, and phone experience a plus. Ability to operate CDS register. Comfortable communicating clearly and positively with both guests and teammates. Ko-Kwel Casino Resort is owned by the Coquille Indian Tribe. Team members are eligible for a comprehensive health care benefit, generous time off policy, 401-K retirement with 4% company match and other benefits. Job Posted by ApplicantPro
    $31k-40k yearly est. 8d ago
  • VIP Services Representative

    Cedco: The Mill Casino Hotel & RV Park and Tribal One/Orca Communications

    Customer service representative job in North Bend, OR

    Let's Be Friends! At Ko-Kwel Casino Resort, there's nothing better than being around your friends, and that's exactly the atmosphere we want to create here. We want team members to feel like they're welcomed with the unique experiences and growth we can offer. Come be part of the special atmosphere and hospitality of the hotel, or the welcoming, fun and friendly character of the restaurants and casino. Join our team in its dedication to be the leading destination for gaming and hospitality on the beautiful, southern Oregon coast! Why this job matters The VIP Services Representative plays a key role in creating memorable, personalized experiences for our valued players. Serving as a friendly connector between Guests, Hosts, Marketing, and the Players Club, this role supports the heartbeat of the casino floor-anticipating needs, coordinating VIP arrangements, and ensuring every interaction feels seamless, welcoming, and worthy of our most loyal guests. From the first call to the final farewell, this position helps turn great service into lasting relationships. What you bring to the table * Make sure the space stays safe, clean, and friendly for both guests and the rest of the team; speak up and report any safety concerns to the Safety Committee. * Provides administrative and guest service support to Executive Hosts, Casino Hosts, the Ko-Kwel Rewards Club Supervisor, and the Executive Marketing Manager, assisting with projects across Ko-Kwel Casino Resort as assigned. * Supports daily operations through participation in department meetings and collaboration with Marketing and Players Club leadership. * Serves as a primary point of contact for VIP guests through high-volume telemarketing, inbound calls, and in-person engagement on the casino floor, consistently delivering warm, professional service. * Coordinates and processes VIP reservations including hotel accommodations, events, shows, dining, golf, excursions, and other guest arrangements. * Works closely with the Host team and internal departments to coordinate VIP arrivals, special requests, and personalized experiences. * Uses sales and service techniques to upsell offerings and confidently close reservations while enhancing the guest experience. * Promotes the Ko-Kwel Rewards Program, fostering strong guest relationships and encouraging continued engagement and loyalty. * Keeps marketing materials current and ensures accurate distribution of promotions, events, and direct mail offers throughout the property. * Drafts and responds to guest and internal correspondence with professionalism, discretion, and attention to detail. * Cross-trains in the Ko-Kwel Rewards Club and Promotions to provide coverage and support as needed. * Utilizes player-rating software, hotel systems, and departmental tools to manage guest data, determine comp eligibility, and support event invitations and room assignments in accordance with policy. * Maintains accurate records, logs, player notes, inventories, and required departmental documentation. * Provides clear, engaging public announcements when required and is comfortable speaking on a microphone in a public setting. * Anticipates guest needs, offering proactive service and personalized solutions whenever possible. * Maintains confidentiality and security of all guest information, records, and financial details. * Represents Ko-Kwel Casino Resort positively and professionally at all times, both in person and over the phone. * Stays knowledgeable about property events, promotions, programs, and services to better assist and inform guests. * Adheres to all regulatory, departmental, and company policies while upholding the highest standards of ethics, courtesy, and hospitality. * Consistently meets departmental performance standards and embraces a service-driven, team-oriented approach. * Jump in where needed to support the team and keep things running smoothly. (Other duties as assigned) Physical stuff to know We've included the typical physical parts of the job here. If you need an accommodation to do the work, just let us know-we're here to support you. You'll need to be available to work weekends, holidays, and evenings when we are busy. During your shift, you'll stand for extended periods, and frequently walk, and use your hands to finger, handle or feel objects, tools or controls. Occasionally sit. Must be able to lift 20 pounds with occasional lifting of more than 35 pounds, assisted. The position requires the ability to process information using computer methods and technology, at times for more than 50% of the work time. Must be able to move chairs, tables and event props as necessary. It is important to stay calm and make good decisions under pressure, especially when dealing with stressful situations or upset people. Just a heads-up-the casino environment may expose you to secondhand smoke. This is a quick summary of the main duties and requirements-it might not cover everything you could be asked to do. Must-haves, nice-to-haves, and maybe some bonus points * Friendly and approachable attitude that helps guests (and the team) feel welcome and cared for every day. * Must be able to type well, excellent phone voice, computer experience essential, including all Windows applications. * Must be 21 years of age or older. * HS Diploma or GED. Preferred gaming and or minimum of one (1) year customer service experience. * Knowledge of the Ko-Kwel Rewards Club programs, and processes including comping criteria is a plus. * Understanding of Player Tracking CRM software. * Must have excellent writing and proof-reading skills. * Good administrative organization skills required. Ability to work with large volumes of detail deadlines and pressure situations. * Ability to work without supervision and to organize and track multiple projects and large amounts of detail is necessary. * Candidate should be multi-task oriented, have strong time management skills, organizational skills, and excellent customer service skills. * Must be able to maintain strict confidentiality relative to financial data, casino procedures, company, promotions, policies, and guest information. * Able to read, write, speak and understand English; * Must be able to work in a fast-paced environment while maintaining a low level of stress. * Ability to memorize and recall data concerning various events, promotions, and services. * Maintain a high level of quality and accuracy in their performance. * Communicate in a professional and poised manner, using crisp, clear and concise language. * Possess the ability to convey denials or confront an issue without causing guest to become defensive or alienated. * Ability to walk the gaming floor and interact with players to resolve questions or needs. * Comfortable communicating clearly and positively with both guests and teammates. Ko-Kwel Casino Resort Medford is owned by the Coquille Indian Tribe. Team members are eligible for a comprehensive health care benefit, generous time off policy, 401-K retirement with 4% company match and other benefits.
    $30k-41k yearly est. 15d ago
  • Customer Service Rep (07245) 817 w Harvard

    Domino's Franchise

    Customer service representative job in Roseburg, OR

    Job DescriptionABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 16 years of age or older. General Job Duties For All Store Team Members · Operate all equipment. · Stock ingredients from delivery area to storage, work area, walk-in cooler. · Prepare product. · Receive and process telephone orders. · Take inventory and complete associated paperwork. · Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills · Ability to comprehend and give correct written instructions. · Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills · Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). · Must be able to make correct monetary change. · Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. · Ability to enter orders using a computer keyboard or touch screen. Work Conditions EXPOSURE TO · Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. · In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. · Sudden changes in temperature in work area and while outside. · Fumes from food odors. · Exposure to cornmeal dust. · Cramped quarters including walk-in cooler. · Hot surfaces/tools from oven up to 500 degrees or higher. · Sharp edges and moving mechanical parts. SENSING · Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. · Depth perception. · Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. Additional InformationPHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4". Walking For short distances for short durations Sitting Paperwork is normally completed in an office at a desk or table Lifting · Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. · Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. · Cases are usually lifted from floor and stacked onto shelves up to 72" high. Carrying · Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. · Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. · Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing · To move trays which are placed on dollies. · A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push. · Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending · Forward bending at the waist is necessary at the pizza assembly station. · Toe room is present, but workers are unable to flex their knees while standing at this station. · Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. · Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching · Reaching is performed continuously; up, down and forward. · Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. · Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. · Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks · Eye-hand coordination is essential. Use of hands is continuous during the day. · Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. · Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. · Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. · Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
    $31k-39k yearly est. 12d ago
  • Customer Service Representative

    Thabet Management

    Customer service representative job in Roseburg, OR

    Who We're Looking For: We are looking for a Full Time & Part Time employee who is friendly, dependable, and self-motivated to handle cashiering and sales duties while providing excellent service to keep our customers coming back again and again. You'll also help with keeping the store neat and looking its best while maintaining 100% total customer focus. What you'll be doing: Providing exceptional guest service. Be courteous, always greet and thank all customers. Processing sales transactions accurately and safely Assisting in maintaining a clean and organized store Ensuring merchandise is stocked and rotated Filling vehicle fuel tanks and propane tanks Food service, including preparation of fast foods, making coffee, etc. Other duties as assigned
    $31k-39k yearly est. 60d+ ago
  • Juvenile Services Specialist 1

    Douglas County DD Services

    Customer service representative job in Roseburg, OR

    Douglas County Juvenile Department Full time position available with competitive full-family benefit package. PERS/OPSRP retirement and availability of deferred compensation retirement savings. Onsite (Courthouse complex) childcare available at a discounted employee rate through Roseburg Professional Childcare (Fowler St. location only). Availability is subject to center waitlist. Job Summary: This position performs duties in supervising the activities of youth in a Detention Facility and/or Residential Treatment Program. This position is responsible for maintaining a safe and secure environment, and for the protection of the emotional and physical well-being of the youth. This position provides direct supervision and services to youth which may include transportation to appointments, overseeing/assisting with daily activities, and providing individual or group services. This is an entry-level position. Essential Functions: This is not an exhaustive or all-inclusive list of responsibilities, skills, duties or functions associated with the job. * Oversee youth to ensure physical and emotional needs are met and that the facility/program is safe and secure. * Provide on-line supervision of youth under the supervision of higher classifications. Give practical advice or guidance to youth and maintain communication with other staff members * Document daily activities and observations; prepare incident reports; prepare necessary daily and weekly forms; consult with coworkers regarding youth. * Instruct, supervise, and participate with youth in daily work, chores and recreational activities. Assist in providing competency development and other individual group activities. * Assist in crisis intervention. * Transport youth to and from community appointments/activities as directed. * Teach and assist youth in learning facility/program rules and procedures, check for illness or injury, provide meals, clothing, and bedding as needed. Assist with other necessities. SKILLS/QUALIFICATIONS: This is not an exhaustive or all-inclusive list of responsibilities, skills, duties or functions associated with the job. Any equivalent combination of education and experience, which demonstrates the knowledge, skills and abilities required, will be considered. however, the following is preferred: * Any combination of course work, experience and/or training which provides required knowledge, skills, and abilities necessary to perform the duties of the position. Knowledge of: Reasonable knowledge of juvenile behavior and human relations; Ability to: Communicate effectively in both oral and written forms; give practical advice and guidance to juveniles; apply a practical knowledge of program requirements and procedures to day-to-day activities; maintain order, discipline and safety; discipline firmly and fairly; remain calm and use good judgment during confrontational or high pressure situations; estimate time and materials and manage time efficiently; make decisions independently in accordance with established policies and procedures; maintain progress reports and charts using a computer; keyboarding; transport juveniles; courteously meet and deal effectively with other employees, juveniles & their families, outside agency personnel and the public. Required * At time of appointment, must possess valid Oregon drivers license * Regular and consistent attendance Work is performed at a juvenile detention or shelter facility and requires participating in a work and recreational activities with the clients; must be able to apprehend and restrain hostile youth when necessary. Physical demands may require bending, climbing stairs, gripping with hands and fingers, hearing voice conversation, keyboarding, lifting/carrying up to 60 pounds, pulling, pushing, reaching, running and walking. Some driving may be required. NOTE: Applicants may be disqualified after unsuccessful completion of any phase of evaluation. While not part of initial applicant screening, the finalist for this position may be required to pass a criminal history background check as part of a contingent offer of employment. Conviction of a crime may not necessarily disqualify an individual from employment. Employment is contingent upon a pre-employment drug screen. Presence of non-prescribed drugs, including marijuana, on drug screen results will result in disqualification pursuant to the County's drug and alcohol policy. To determine if physically qualified to perform essential functions, employment offer is conditional upon satisfactory results of a post-offer medical and hearing exam conducted at county expense. SELECTION PROCESS: Screening of applicants based upon minimum qualifications listed above; oral panel interview; extensive background investigation; physical exam and chemical detection screen. Final review by the Juvenile Director or Designee. To learn more about this position, please review the position classification here: Juvenile Services Specialist 1 Questions? Contact Douglas County Human Resources by e-mail at ********************** or ph: ************** Douglas County is an Equal Employment Opportunity Employer. Douglas County Statement on Equal Employment Opportunity If you require any special assistance at any point during the application or selection process and would like to request an accommodation due to a disability, please e-mail a description of your request to Human Resources.
    $29k-43k yearly est. 60d+ ago

Learn more about customer service representative jobs

How much does a customer service representative earn in Coos Bay, OR?

The average customer service representative in Coos Bay, OR earns between $27,000 and $44,000 annually. This compares to the national average customer service representative range of $25,000 to $41,000.

Average customer service representative salary in Coos Bay, OR

$35,000

What are the biggest employers of Customer Service Representatives in Coos Bay, OR?

The biggest employers of Customer Service Representatives in Coos Bay, OR are:
  1. Domino's Pizza
  2. Ko-Kwel Casino Resort Coos Bay
  3. North Bend Medical Center
  4. Cedco: The Mill Casino Hotel & RV Park and Tribal One/Orca Communications
  5. DOCS Management Services
  6. Domino's Franchise
  7. Natalie Kelley-State Farm Agent
Job type you want
Full Time
Part Time
Internship
Temporary