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  • Client Service Representative - In Training

    United Business Bank 4.2company rating

    Customer service representative job in Granby, CO

    Join a winning team at United Business Bank and enjoy a friendly and collaborative work environment where opportunities for advancement are encouraged and supported. We pride ourselves on the team that we have in place, and we proudly state that our success is due largely to our team and their commitment to our client base. Thank you for considering United Business Bank as your next step in your career path, we look forward to hearing from you. About United Business Bank We are a publicly traded Regional Bank with over $2.5B in assets and 34 offices in 5 states. We have an entrepreneurial spirit and focus on the community by specializing in small to medium sized business clients. Our single point of contact model delivers outstanding customer service. United Business Bank's comprehensive benefit package includes medical, dental, vision, 401K, long and short term disability insurance, flexible spending account, a generous vacation and sick policy. About the Position... The Client Service Representative - In Training (CSRIT) is an onsite position and does not have remote opportunities. The Client Service Representative - In Training (CSRIT) Program is designed to provide valuable training and work experience to individuals wishing to begin a career in the banking industry. The program will teach the participants how to complete a variety of teller functions including paying and receiving functions, as well as a variety of other operational duties and functions. Based upon the successful completion of each phase of this program, the participants rate of pay will increase based on the chart below: $20.00 per hour to start $21.00 per hour after completion of Phase One, typically 30 days $22.00 per hour after completion of Phase Two, typically 60 days The Client Service Representative - In Training (CSRIT) is responsible for providing a variety of paying and receiving functions for clients in person, via phone, through the mail and through online banking including processing deposits, withdrawals, loan payments, cashier's checks, stop payments, and wires. The CSRIT is responsible for balancing each day's transactions and verifying cash totals. They assist clients with bookkeeping and checking account problems, as well as answers client questions regarding the Bank's products and services. They are responsible for actively cross-selling the Bank's products and services. The incumbent performs specific assigned side-jobs including various clerical functions and assists the Assistant Client Service Manager and the Regional Branch Administrator with other duties as assigned. The CSRIT assists clients promptly, courteously, efficiently and professionally. The CSRIT performs all duties accurately, timely and efficiently, and according to Bank policies, procedures and regulatory guidelines. Qualifications About You... You are a self-starter with an entrepreneurial spirit who thrives in a team environment. You also have the following: Education/Certification: High school graduate or equivalent. Required Knowledge: Knowledge of Teller and Cash Handling Operations procedures. Basic understanding of banking products, services and operations. Experience Required: Minimum of 1-year cash handling or teller experience in the financial services industry. Skills/Abilities: Good communication skills. Professional appearance, dress and attitude. Good math skills. Ability to use Microsoft Office software package. Compensation Hiring Salary Range: $20.00 to $22.00. This compensation information is United Business Bank's good-faith estimate and is provided pursuant to Colorado's Equal Pay for Equal Work Act. Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The base pay and target incentive (if applicable) will be finalized at offer. Benefits We offer competitive financial compensation, including various compensation plans and a solid benefits package for regular full-time salaried and hourly positions. Medical, Dental, Vision Insurance at a shared premium cost. 401k With Matching Contributions. Paid Time Off - accrued vacation and sick time, 1 float day, 11 paid holidays. Flexible Spending Accounts - Healthcare, Dependent Care, Transit & Parking Options. Employee Assistance Program, 100% employer cost. Employees are offered a free checking and savings account, plus free orders of personal size checks. Application window is anticipated to close January 23, 2026. Location: Onsite, no remote We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
    $20-22 hourly 3d ago
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  • Client Service Associate (Teller) 40hrs - Aspen, CO

    Banktalent HQ

    Customer service representative job in Aspen, CO

    At Vectra Bank, the Rocky Mountain region is a part of who we are, and we understand why families and businesses choose to live, grow, and play here. Consistently recognized as a Top Workplace by The Denver Post , we offer our customers and employees the best of both worlds: a broad reach and depth of financial resources alongside unparalleled personal attention. At Vectra, we think creatively to shape custom financial solutions for those raising a family or creating the next great local business. We are as passionate about business as we are about success. At Vectra, we're committed to making our company a great place to work and grow your career. We seek dedicated employees whose diversity, talent, drive and innovative ideas add value to our customers, our colleagues and to our communities. At Vectra, we actively listen to our employees and our customers, initiate contact, provide solutions, and proactively focus on building relationships - not increasing transactions. We do this by offering technology and resources typically only found within larger banks and combining those resources with an exceptional level of service more commonly associated with community banks and smaller financial institutions. We personify this difference through our tagline: Big Enough to Count / Small Enough to Care tm . With benefits starting on day one, 11 bank holidays, and a company committed to career growth and advancement, Vectra is dedicated to being an employer of choice in our industry and community. At Vectra Bank, the possibilities are endless - come for a job, stay for a career. We are looking for a Client Service Associate (Teller) to provide top notch customer service to our clients and customers at our Aspen branch. If you are passionate about being part of a community, being a team player, and helping others reach their financial goals, then we are interested in speaking with you! Ideal candidates will have the skills and experience necessary to: Responsible for accurately processing debit and credit transactions in compliance with established policies and procedures, while maintaining an acceptable balancing record. Identifies and addresses clients' needs by providing a variety of services which may include opening new accounts, issuing counter checks, performing account maintenance, issuing/activation ATM cards, performing money transfers, ordering checks, receiving loan payments, etc. Resolves client's problems either through direct personal action or referral to alternative branch or bank resources. Identifies and maximizes cross-sell banks opportunities through exploring needs. Other duties as assigned. Qualifications: Requires High School Diploma or equivalent and some cashiering, customer service, balancing or other related experience. Basic knowledge of math, cashiering, balancing, debits, credits, bank products and/or banking. Must have solid balancing and customer service skills. Ability to cross-sell bank products based on client's needs. Benefits: Medical, Dental and Vision Insurance - START DAY ONE! Life and Disability Insurance, Paid Parental Leave and Adoption Assistance Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience Mental health benefits including coaching and therapy sessions Tuition Reimbursement for qualifying employees Employee Ambassador preferred banking products This position is eligible to earn a base salary in the range of $22.00 - $25.00 an hour depending on job-related factors such as level of experience. With an additional $800 per month for living expenses.
    $22-25 hourly 4d ago
  • Part-Time Ramp and Customer Service Airport Agent

    Envoy Air Inc. 4.0company rating

    Customer service representative job in Aspen, CO

    Come and work for Envoy Air, an American Airlines Group Company, at Aspen/Pitkin (ASE) in COLORADO. Airport and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service. We are hiring immediately, with no experience required! Pay rate: $23.93 / hr Responsibilities What's in it for you? Travel for free with your family and friends on flights across the American Airlines global network. Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy. Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment. In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level. Both full-time and part-time positions available. Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever. Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert. What you will be doing! Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience. This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner. No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination. Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals. No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift. Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination. Tired of being stuck inside all day? This position will allow you to enjoy the fresh air while working outside in all weather conditions. This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company! Qualifications Requirements: Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds. Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role. 18 years or older. High school diploma, GED, or international equivalent. Ability to pass a pre-employment drug screen and background check. Authorized to work in U.S. without sponsorship. Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. #EnvoyHubH We can recommend jobs specifically for you! Click here to get started.
    $23.9 hourly Auto-Apply 12d ago
  • Restaurant Reservationist

    Hotel Jerome

    Customer service representative job in Aspen, CO

    Located in the heart of Aspen, Hotel Jerome, Auberge Collection, is one of the great hotels of the American West. The 135-year-old historic landmark, listed in the National Register of Historic Places, offers luxurious, contemporary accommodations and modern amenities that pay homage to the property's iconic mountain spirit. The hotel's two luxurious Residential Penthouses offer everything from private elevator entrances to spectacular mountain views. Sophisticated amenities include the legendary J-Bar, lauded as an Aspen institution; Michelin Guide-recommended Prospect; the après-ski favorite, the Living Room bar and lounge; the sultry underground speakeasy, Bad Harriet; the award-winning Yarrow spa; state-of-the-art fitness facilities; a ski concierge; and a heated outdoor pool and hot tub overlooking Aspen Mountain. For more information: auberge.com/hotel-jerome Follow Hotel Jerome on Facebook and Instagram @HotelJeromeAuberge The targeted compensation wage for this full time year round, non-exempt position is $20/hr. Job Description The Restaurant Reservationist is an integral part of the Food and Beverage team, ensuring a well orchestrated and seamless dining experience. The role involves efficiently receiving and recording guests' restaurant reservations while prioritizing the fulfillment of all requests and needs with a gracious touch. Receive and record guests' reservations whether in person, via phone and input them into Open Table ensuring Auberge Collection standards are met Assign reservations according to customer's request and knowledge of the restaurant and flow of business Ensure menus are up to date, clean & mark free Maintain a complete knowledge of menu and all related menu items Perform any other duties as assigned by Management. Qualifications A minimum of one-year experience in the foodservice / hospitality industry. Prior experience in a luxury setting and good knowledge of food and wine is preferred. Ability to work a flexible schedule, including weekends and holidays, according to department needs. Benefits Package The comprehensive benefit package for this position includes paid time off, sick and safe time, Medical, Dental and Vision healthcare plans, 401(k) plans with employer contribution, Health and Flexible Spending Account programs, Employee Assistance Program and Company stay discounts. Benefits package may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Benefits package may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Apply and explore more career opportunities through the Auberge Collection career page. The application deadline for this role is December 1st, 2025. However, this position is often required year-round, and it's probable that it will be reposted in the future Additional Information Auberge Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. Please visit auberge.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @Auberge and #AlwaysAuberge. Auberge Resorts Aspen Inc is an Equal Opportunity Employer, M/F/D/V. Auberge Resorts Aspen Inc provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Auberge Resorts Aspen Inc complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $20 hourly 60d+ ago
  • Restaurant Reservationist

    Auberge Resorts Collection 4.2company rating

    Customer service representative job in Aspen, CO

    Located in the heart of Aspen, Hotel Jerome, Auberge Collection, is one of the great hotels of the American West. The 135-year-old historic landmark, listed in the National Register of Historic Places, offers luxurious, contemporary accommodations and modern amenities that pay homage to the property's iconic mountain spirit. The hotel's two luxurious Residential Penthouses offer everything from private elevator entrances to spectacular mountain views. Sophisticated amenities include the legendary J-Bar, lauded as an Aspen institution; Michelin Guide-recommended Prospect; the après-ski favorite, the Living Room bar and lounge; the sultry underground speakeasy, Bad Harriet; the award-winning Yarrow spa; state-of-the-art fitness facilities; a ski concierge; and a heated outdoor pool and hot tub overlooking Aspen Mountain. For more information: auberge.com/hotel-jerome Follow Hotel Jerome on Facebook and Instagram @HotelJeromeAuberge The targeted compensation wage for this full time year round, non-exempt position is $20/hr. Job Description The Restaurant Reservationist is an integral part of the Food and Beverage team, ensuring a well orchestrated and seamless dining experience. The role involves efficiently receiving and recording guests' restaurant reservations while prioritizing the fulfillment of all requests and needs with a gracious touch. Receive and record guests' reservations whether in person, via phone and input them into Open Table ensuring Auberge Collection standards are met Assign reservations according to customer's request and knowledge of the restaurant and flow of business Ensure menus are up to date, clean & mark free Maintain a complete knowledge of menu and all related menu items Perform any other duties as assigned by Management. Qualifications A minimum of one-year experience in the foodservice / hospitality industry. Prior experience in a luxury setting and good knowledge of food and wine is preferred. Ability to work a flexible schedule, including weekends and holidays, according to department needs. Benefits Package The comprehensive benefit package for this position includes paid time off, sick and safe time, Medical, Dental and Vision healthcare plans, 401(k) plans with employer contribution, Health and Flexible Spending Account programs, Employee Assistance Program and Company stay discounts. Benefits package may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Benefits package may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Apply and explore more career opportunities through the Auberge Collection career page . The application deadline for this role is December 1st, 2025. However, this position is often required year-round, and it's probable that it will be reposted in the future Additional Information Auberge Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. Please visit auberge.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @Auberge and #AlwaysAuberge. Auberge Resorts Aspen Inc is an Equal Opportunity Employer, M/F/D/V. Auberge Resorts Aspen Inc provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Auberge Resorts Aspen Inc complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $20 hourly 1d ago
  • Reservations Agent - $25/hour

    Salamander Hospitality, LLC 4.1company rating

    Customer service representative job in Aspen, CO

    ON-PROPERTY RESERVATIONS AGENT - ASPEN, CO The Reservations Agent is responsible for handling all reservation sales, including group reservations, inquiries and cancellations in an attentive, courteous and efficient manner, as well as quoting available rates to maximize room revenue, according to Salamander Hotels and Resorts standards. There is a monthly incentive plan! Education & Experience High School diploma or equivalent required. Experience in a hotel taking reservations is helpful. College course work in related field helpful. Physical Requirements Flexible and long hours sometimes required. Sedentary work. General Requirements Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service-oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Salamander Hotels & Resorts Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Salamander Hotels & Resorts Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Must have demonstrated ability to use multiple computer programs of varying levels of complexity. Perform other duties as requested by management. Fundamental Requirements Answer all incoming calls promptly, in an attentive, courteous and efficient manner. Answer guest inquiries about hotel services, facilities and hours of operation. Assist with answering hotel's PBX. Book room reservations while focusing on maximizing room revenue and average rate using standard rate quoting scenario at all times. Upsell rooms when possible. Enter reservations into the computer according to standard operating procedures and guidance from Revenue/Reservations Manager, and Group Reservations Supervisor. Communicate and work closely with the Sales Department and Group Reservations Supervisor to build group blocks and enter group bookings and generate group booking links and communications. Maintain availability calendar and communicate all relevant information to the Front Desk staff. Maintain accurate files and reports. Handle all special reservations, to include V.I.P. reservations, packages and discounts. Monitor daily sales activity and alert front office team of sold out nights, group status and possible problem situations. Post no-show revenue daily, if required at property. Be able to perform all duties of Guest Services Agent and assist at front desk as required by Hotel Management. File reservations and group contracts. Review Reservations logbook and Guest Request log on a daily basis. Assist with special projects as directed by Director of Reservations and Revenue Management. Benefits for full-time employees include but are not limited to the following with an employee contribution: Medical, Dental, Vision, Short-term Disability, and Long-term Disability after 90 days of employment. Employer-provided Basic Life Insurance and Basic AD&D are provided after 90 days of employment. 401K eligibility is available to full-time employees after 90 days of employment, part-time employees can qualify to participate in a 401(k) plan after two consecutive years of working at least 500 hours. Currently, 401K Match is $0.50 on the $1.00 of an employee's contribution up to 6%; there is a 5-year vesting period. Applications for all positions are accepted on an ongoing basis. Salamander Collection is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Salamander is a drug-free workplace and participant in E-Verify.
    $28k-34k yearly est. Auto-Apply 46d ago
  • FOH - Reservationist

    Saho Hospitality Group

    Customer service representative job in Aspen, CO

    This person is responsible for assisting guests in the making, changing, and cancelling reservations. *This is for our new Sant Ambroeus Aspen Restaurant opening December 2024! Key Responsibilities/Accountabilities:• Answer the phone and greet guests on the phone in a prompt and courteous manner with smile and warmth in your voice.• Provide guests with requested information and arrange bookings.• Coordinate all reservation changes through communication with front of the house - host/hostess/General Manager /Private Dining Manager• Process take-out orders; practice up-selling techniques.• Check and maintain all OUTLOOK correspondence via email - menu updates, events, reservation inquiries, invoices, etc.• Handling guest dining receipts - looking up and sending copies of the itemized final guest bills to guests upon request• Re-recording the voicemail based on restaurant hours of operation changes and event updates.• May be asked to handle guest complaints received over the phone and special reservation requests.• Assisting in updating guest database with email addresses in Open Table system and merging guest profiles with appropriate information regarding preferences for accuracy• Concierges - assisting in building of concierge database by closely communicating with management, sending email blasts to concierge list - Chef's weekend menu, Garden Band events, etc.• Assisting with cake orders, scanning, and filing documents, emailing menus and restaurant information directly to guests upon request, building distribution lists, etc.• If assigned to a coat check area - receive coats, umbrellas, briefcases, or bags from guests, keep organization in the coat closet, issue items to guests based on ticket with a number.• May assist with other duties as assigned by management - such as entering food invoices into our assigned system, making sure all invoices are signed by chefs, research on restaurant related subject such as competition check for holidays, menus, and pricing, etc. Minimal Essential Requirements:• The ability to work as part of a team, and personal cleanliness.• Very basic food handling, preparation, and cleaning skills are welcomed.• Time management and ability to work under pressure to manage high volume of production.• Active listening and learning skills.• Reading and speaking comprehension skills• Discipline to follow set standards.• Ability to lift up to 25lbs. ADA: SA Hospitality Group will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990. This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.
    $27k-34k yearly est. 7d ago
  • Reservationist

    C Lazy U Ranch Operations Inc.

    Customer service representative job in Granby, CO

    Description: Help create the ultimate Rockies Ranch experience! Now hiring for Onsite, Full-time Year-round Position! Do you have a passion for selling an unforgettable experience? Our reservationists talk to people all over the world to plan an incomparable trip to C Lazy U Ranch. This is a Full-time, Year-round position with benefits and commission eligibility after introductory period. Join a legacy 107 years in the making! C Lazy U Ranch, one of America's top guest ranches, is hiring for the 2026 summer season in beautiful Granby, Colorado. We pride ourselves on delivering exceptional service that sets us apart. To maintain this standard, we seek enthusiastic, service-oriented professionals with strong communication skills who go above and beyond to create unforgettable guest experiences. We offer below-market housing and three complimentary meals daily. Spend your summer in the Rockies-apply today! Working Environment: Working Ranch & Guest Hospitality OBJECTIVE: The Reservations agent is responsible for answering phone calls and emails, booking reservations, and daily reporting. Must have strong communications skills, both oral and written, and knowledge of the ranch to assist in answering guest questions and to book reservations. Will at all times provide exceptional customer service and live by our “Five Spur Service Standards”. ESSENTIAL DUTIES AND RESPONSIBILITIES: Work with Opera Property Management System, Track HS CRM and Microsoft office products to field guest inquiries via phone and email. Operate within the policies and procedures set forth for the reservation department and the ranch. Represent the ranch by being friendly and knowledgeable to both guests and staff. Know all cabins/rooms layouts, amenities, and location. Check availability, offer alternatives if needed, and quote rates for potential guests. Answer any/all questions relating to a stay at the ranch: activities, programming, stay minimums, transportation, etc. Book reservations efficiently to maximize room revenue. Provide reservation documentation to guests as needed such as confirmations, deposit requests and reminders, etc. Participate in weekly department meetings to discuss events and specials, promotions, marketing, revenue management, group bookings and future planning. Monitor guest numbers for certain time periods to avoid exceeding capacity. Provide daily reporting to double-check work and ensure all reservations are entered correctly. Enter rebooking's and follow up on rebooking requests as necessary. Maintain wait list as needed, reaching out as space becomes available. NON-ESSENTIAL DUTIES AND RESPONSIBILITIES: Performs all related duties as assigned. Requirements: QUALIFICATION REQUIREMENTS: High School Diploma or equivalent Minimum 1 year experience and/or training in reservations or hospitality industry. Candidates with a strong sales background in non-hospitality-related fields will be considered. Must demonstrate exceptional verbal and written communication skills and possess excellent telephone etiquette. Proven ability to overcome objections, offer alternatives and close the sale. Internally motivated; works well and achieves results with little or no supervision. Manages stress, maintains focus and positive attitude amidst change or under pressure. Works well in a team environment. Experience with Windows Operating Systems, Microsoft Office Products, and Internet based programs and applications. Experience with Opera or similar reservations or CRM systems a plus. PHYSICAL REQUIREMENTS: Must be able to sit for prolonged periods of time. Must be able to reach, pull, lift, bend. This is an overview of the scope of responsibilities for the Reservations Agent position and is not intended to be an inclusive list of tasks and expectations. Employees are held accountable for all duties of this job. I further understand that this Job Description does not constitute a written or implied contract of employment and that the company reserves the right to revise and change duties as the need arises.
    $27k-34k yearly est. 6d ago
  • FT Reservations Specialist at Manor Vail Lodge ($22-$23.50)

    Mountain Mastery Management Inc.

    Customer service representative job in Vail, CO

    Job Description Location Description: Manor Vail Lodge is one of Vail's original and iconic properties. With studio, one, two and three-bedroom condominiums plus luxury penthouses, Manor Vail Lodge is a full-service condominium property that features all the amenities of a full-service hotel, including two outdoor heated swimming pools, four hot tubs, spa, fitness center, The Fitz Bar and Ridge + River restaurant. Located steps from Vail Village, Golden Peak ski area, Betty Ford Alpine Gardens, and the Ford Amphitheater, Manor Vail Lodge is the complete package for Vail lodging. Manor Vail Lodge is managed by Mountain Mastery Management Inc. Overview: The Reservations Specialist handles all reservation requests in a courteous, efficient and knowledgeable manner, while working closely with the Front Desk and Guests. They are an information source for anyone who inquiries about outside activities. Benefits available: Benefits available: Health Care benefits (medical, dental, and vision), Life Insurance, Accident and Critical Illness plans after 30 days, Retirement Benefits with a company match program, PTO benefits which include vacation, holidays after 90 days, and CO sick leave/FMLA leave plans, and other discount programs and Parking. We plan to fill the position by January 30, 2026, and earns between $22-$23.50/hr and has an incentive program. Winter housing is not available. Essential Duties and Responsibilities include the following. Other duties may be assigned. -Ability to act as a sales agent for the hotel and actively sell the property. -Responsible for entering accurate reservations into the computer system. -Prepare arrival list daily. Make sure guests needs have been met. -Process advance deposits and follow up on final payments. -Maintain working knowledge of all packages and rates offered. -Understand the cancellation policy and procedures for crediting/holding over money. -File all processed reservations, correspondence, etc. make certain all files are current and in order. -Understand group blocking, cut-off dates, and entering rooming lists. -Have a working knowledge of the Front Desk and how it relates to reservations. -Maintain a clean and neat appearance at all times in your grooming, as well as your work area. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience. Language Ability: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Math Ability: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills: To perform this job successfully, an individual should have knowledge of Microsoft Office Products including Word, Excel and Outlook; Microsoft Explorer internet software and Springer Miller Rooms Inventory System database software. Supervisory Responsibilities: This job has no supervisory responsibilities. Certificates and Licenses: No certifications needed Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to outdoor weather conditions. The noise level in the work environment is usually quiet. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use their hands to handle or feel objects, reach with their arms, and communicate clearly by talking and listening. The employee may occasionally be required to stand, walk, climb or balance, and stoop, kneel, crouch, or crawl. They may also occasionally need to taste or smell. The employee must be able to lift and/or move up to 10 pounds as needed. Specific vision requirements for this role include close vision and the ability to adjust focus.
    $22-23.5 hourly 12d ago
  • Customer Service Representative - State Farm Agent Team Member

    Derron Cloud-State Farm Agent

    Customer service representative job in Basalt, CO

    Job DescriptionBenefits: Disability insurance Life insurance 401(k) matching Competitive salary Opportunity for advancement Paid time off Training & development Bonus based on performance ABOUT OUR AGENCY: Ive been with State Farm since 2015 and have proudly owned my agency for the past 4 years. Our office is deeply rooted in community involvementwe believe in giving back and making a positive impact wherever we can. Were looking for a self-starter who is honest, has strong integrity, and stays cool under pressure. The ideal candidate is competitive, enjoys being part of a team, and thrives on being out in the communitywhether thats at events, building relationships, or representing the agency. Youll have the opportunity to be in charge of your own commission while contributing to our shared success. We offer a comprehensive benefits package including PTO, 401(k), life insurance, disability insurance, and a structured commission plan. If you want to work in a professional, team-focused, and community-driven environment, wed love to meet you. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Derron Cloud - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $29k-37k yearly est. 26d ago
  • Wealth Management Client Associate

    Bank of America 4.7company rating

    Customer service representative job in Aspen, CO

    Aspen, Colorado **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (**************************************************************************************************** **:** Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance. Merrill's Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America. Merrill is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Merrill, we empower you to bring your whole self to work. We value diversity in our thoughts, business, and within our employees and clients. Our Wealth Management team represents an array of different backgrounds and bring their unique perspectives, ideas and experiences, helping to create a work community that is culture driven, resilient, results focused and effective. **Job Description:** This job is responsible for providing client service support to potentially multiple Financial Advisors (FAs). Key responsibilities include supporting enterprise strategic objectives, operational excellence goals, and client advocacy within the FA's business, while customizing solutions based on their specific needs. Job expectations include serving as the most frequent point of contact within Merrill to address all service needs of their clients. **Responsibilities:** + Provides excellent Client Service to the bank's clients through educating them on all of the bank's service and banking offerings + Ensures timeliness, accuracy, and completeness in client materials and follows up on all client and Financial Advisor (FA) requests + Assists with ensuring practices are in alignment with the bank's policies and procedures to support operational excellence, protect the bank's clients, and manage risk + Identifies, deepens, and maintains client relationships through emphasizing the bank's offerings and promoting incorporation of banking into day-to-day practices, while communicating outputs to the FA + Supports day-to-day team activities and needs including covering roles in times of absence or seasonal need increases, while leading with a client first mindset **Skills:** + Account Management + Client Management + Customer and Client Focus + Issue Management + Oral Communications + Business Development + Client Solutions Advisory + Pipeline Management + Prioritization + Administrative Services + Emotional Intelligence + Referral Identification + Written Communications **Minimum Education Requirement:** High School Diploma / GED / Secondary School or equivalent **_This job will be open and accepting applications for a minimum of seven days from the date it was posted._** **Shift:** 1st shift (United States of America) **Hours Per Week:** 37.5 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. View your **"Know your Rights (************************************************************************************** "** poster. **View the LA County Fair Chance Ordinance (************************************************************************************************** .** Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
    $39k-46k yearly est. 60d+ ago
  • Inside Sales Representative

    Consolidated Electrical Distributors

    Customer service representative job in Glenwood Springs, CO

    The Inside Sales Representative position is responsible for maintaining current customer satisfaction with service and sales, and generate new sales/business thru sales initiatives and goals. Provide professional services with product knowledge, problem solving, and order enhancement. Reports to: Inside Sales Manager Minimum Qualifications: COMPETENCIES + Communication Proficiency + Customer/Vendor Focus + Personal Effectiveness/Credibility + Technical Capacity + Teamwork + Detail-oriented + Flexibility Preferred Qualifications: + Bachelor's degree in a technical or business discipline, preferred + OR equivalent years' experience with Eclipse business software + Two years' industry specific experience, preferred Working Conditions: This job operates in a professional office environment and various warehouse locations and conditions. This role routinely uses standard office equipment. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds. Supervisory Responsibilities: No Essential Job Functions: + Provides outstanding customer service to all current and potential customers, mainly via telephone and internet + Writes orders with accuracy and in accordance to all sales policies and procedures + Maintain current customer base + Meet established monthly sales goals + Communicates and cooperates with outside sales force and/or other departments for all Frost pertinent activities + Communicate process improvement ideas + Timely follow-up on all customer orders, quotes, and materials + Maintains up-to-date awareness with new and existing products and services CED is an Equal Opportunity Employer - Disability | Veteran Compensation Range: The compensation range for this position is $23 to $26 hourly. Other Compensation: The following additional compensation may be applicable for this position: + Profit Sharing Benefits: Benefits available for this position are: + Insurance - Medical, Dental, Vision Care for full-time positions + Disability Insurance + Life Insurance + 401(k) + Paid Sick Leave + Paid Holidays + Paid Vacation + Health Savings Account (HSA) and matching + Dependent Care Flexible Spending Account (FSA) + Teledoc + Paid Pregnancy & New Parent Leave
    $23-26 hourly 60d+ ago
  • Lead Guest Service Representative

    O'Reilly Hospitality Management LLC 3.7company rating

    Customer service representative job in Frisco, CO

    JOIN OUR TEAM! We are proudly managed by O'Reilly Hospitality Management, LLC ("OHM") At OHM, we are: A forward-thinking (and growing) company offering opportunities to engage your passions through sustainability efforts, health & wellness, community involvement, & philanthropic outreach efforts. Committed to empowering Team Members throughout all levels of leadership. Every Team Member has the opportunity to contribute in a unique way, making a real impact. Seeking supportive, collaborative, detailed-oriented people to join our team! At OHM, we offer: 401(k) & Roth 401(k) with company match - full-time and part-time Team Members are eligible! Health, Dental, Vision & Life Insurance Paid Time Off, including Paid Parental Leave Growth Potential and Career Advancement Hotel/Restaurant Travel Perks & Discounts! Never wait for a paycheck again! OHM Team Members can sign up for earned wage access through DailyPay on day one! Now Hiring: Lead Guest Service Representative Location: Cambria Hotel Copper Mountain, CO. Lead Guest Service Representative.pdf Essential Responsibilities: Take responsibility for assigned team members in the absence of the Supervisor, assign work, and ensure proper training and performance. Greet guests in a friendly and warm manner. Register and assign rooms to guests, issuing room keys and instructions to the bell person or directly to guests without announcing room numbers. Transmit and receive messages using telephone, fax, and switchboard. Answer inquiries regarding hotel services, guest registration, and information on shopping, dining, entertainment, and travel directions. Maintain records of room availability and guest accounts. Compute bills, collect payments, and make change for guests. Make, confirm, and cancel reservations for guests as needed. Post charges for room, food, liquor, or telephone by hand or machine. Make restaurant, transportation, or entertainment reservations for guests as requested. Deposit guests' valuables in the hotel safe or safe-deposit box. Understand and enforce hotel company credit policies. Account for all cash and make deposits in accordance with company policies. Communicate effectively with other front office and hotel departments. Report to work for scheduled shifts, on time and in uniform per company policy. Know and comply with all company policies and procedures pertaining to this position and its duties. Embrace the culture of O'Reach, OHX Experience, Green Team, guest service, team member satisfaction, health & wellness, and safety. Perform other duties and responsibilities as required or requested. Skills & Abilities: Strong leadership, management, organizational, and communication skills. Ability to spot and resolve problems efficiently. Excellent verbal and written communication skills. Ability to deliver results. Capacity to work well with and motivate a variety of personality types while maintaining tact and diplomacy. Effective multitasking and prioritization skills. Experience with relevant brand-specific Property Management Systems (PMS). Proficient in Microsoft Word, Microsoft Excel, and other computer skills. Education & Experience: High School diploma or GED preferred. Minimum of one year of hotel leadership experience required. Hours: Scheduling may vary due to the nature of the business, including nights, weekends, and holidays. Physical Requirements: Ability to stand for long periods. Light work: Exerting up to 40 pounds of force occasionally; up to 20 pounds frequently; and a negligible amount of force constantly to move objects. May be required to lift in excess of 40 pounds on occasion. Work Conditions: Primarily indoors, with no substantial exposure to adverse conditions. O'Reilly Hospitality Management, LLC, is an equal opportunity employer. Employment selection and related decisions are made without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, genetic information, disability, protected veteran status or other protected classifications.
    $26k-32k yearly est. Auto-Apply 18d ago
  • Guest Services Representative

    Breckenridge Grand Vacations 4.1company rating

    Customer service representative job in Breckenridge, CO

    Position Type: Full-Time Non-Exempt Compensation: $23.00 - $26.50/hour DOE Schedule: Flexible About the Role: As a Guest Services Representative at Breckenridge Grand Vacations (BGV), you are the very embodiment of our Sharing Smiles philosophy, serving as the first and most important point of contact for guests beginning their journey with us. You are more than a team member; you are the welcoming heart of our sales gallery and a pivotal force in creating the unforgettable experiences that define our brand. At BGV, Summit County's largest private employer, we cultivate a culture of joy, connection, and community impact for our Owners, Guests, 650+ employees, and beyond. In this guest-facing role, you'll be the cornerstone of our sales team's success, orchestrating seamless tour coordination, delivering exceptional service, and supporting the journey that turns guests into lifelong owners all from the breathtaking Rockies, where mountain living meets purpose-driven work. We're looking for a high-energy, adaptable professional who thrives on human connection, excels in a dynamic environment, and lives to Share Smiles within a workplace consistently celebrated as a Top National Employer (Denver Post, USA Today). At BGV, this role isn't just about managing a front desk; it's about being a genuine ambassador of joy and optimism. Your work ensures every interaction is an opportunity to connect, delight, and build lasting relationships. If you're ready to turn your passion for service into our mission of Sharing Smiles, join us in shaping the future of Grand Vacations where your positive energy powers not only business success, but a thriving community. Key Responsibilities: Welcome and engage all guests and owners with warmth and professionalism as the first impression of the sales gallery. Clearly communicate the benefits of touring with a sales agent and expertly coordinate daily tour schedules and manifests. Manage front desk operations, including opening/closing procedures, maintaining a clean and organized workspace, and stocking supplies. Provide comprehensive administrative and sales support, including data entry, generating reports, creating owner cards, and managing marketing materials. Prepare, distribute, and manage inventory of tour gifts. Resolve guest scheduling inquiries and concerns per our "End of the Line" service philosophy. Uphold all company core standards, hospitality protocols, and booking policies. Requirements High school diploma or equivalent. Prior customer service experience in hospitality, sales, or a related field. Exceptional verbal and written communication skills with a professional and friendly demeanor. Proficiency with Microsoft Office and the ability to quickly learn new software systems. Strong problem-solving skills and composure under pressure. Ability to work a flexible schedule, including weekends and holidays. Preferred Qualifications: Previous experience in a resort, hotel front desk, or sales support environment. Strong organizational and multitasking abilities. Career Advancement Pathway Guest Services Representatives may advance to Guest Services Representative II ($24.00-$27.63/hour) after 90 days by demonstrating proficiency in four core areas: Tour Coordination & TSW Systems, Cross-Property Operations, Premium & Inventory Management, and Leadership & Administration. Promotion is earned by successfully completing a Skills Validation Checklist, verified through supervisor signoffs and hands-on demonstrations. 1. Tour Coordination & TSW Systems Shadow Tour Coordinators for 3 months: Understand availability & booking policies. Assist TCs with policy questions. Perform TC tasks weekly with little to no error. Complete 14-day pre-assigns 8x over 2 months: Print pre-arrivals every Monday. Identify pre-assigns per manual requirements Ensure all add-ons are assigned. Completely fill in all tour details on the manifest. Train new hires on tours with no booker. 2. Cross-Property Operations Complete shadow shifts across all departments (3-month period): GC8 Front Desk (2+ hrs.): Understand reservations/check-ins. OPC (2+ hrs.): Understand tour creation & gifting. Concierge (2+ hrs.): Understand qualifications for owners/non-owners. MGS (1-2 hrs.): Understand booking stays & tours over phone. Owner Relations (1-2 hrs.): Listen to owner calls & recap issues. Contracts (1-2 hrs.): Sit with Contract Writer and CVR. Verification: Recap learnings for the team and ability to train others. 3. Premium & Inventory Management Perform monthly premium audits for 3 months. Count all premier jackets for inventory accuracy. Call out discrepancies and advise on purchases. Review Teams weekly for missing transactions. Ensure safe is adequately stocked. Verification: 100% monthly inventory accuracy. 4. Leadership & Administration Demonstrate advanced leadership skills: Make sound decisions based on tour flow and availability. Lead Sunday SGS Front Desk touch base meetings. Email weekend recap issues & follow-ups to leadership. Follow up Monday on outstanding guest/team issues. Assist and guide team members without taking over. Follow training plans for new hires. Verification: Supervisor observation and error-free performance. Compensation & Benefits: Health, vision, and dental insurance plans Company-paid life insurance coverage Voluntary Life and Accidental Death/Dismemberment Insurance HSA and FSA-Dependent Care Accounts Retirement plan Generous paid time off (PTO) and sick leave to support work-life balance Volunteer Time Off - Paid opportunities to give back to Summit County Bereavement leave Biannual bonuses Tuition Reimbursement Program Employee Wellness programs to support physical and mental health Lifestyle perks: Ski/Rec center pass loan programs, lodging and gear discounts, sporting/concert event tickets, pet insurance partner discounts and access to Summit Medallions: Occasional-use transferable passes for access to 6 premier resorts (A-Basin to Vail) via owners' program About Our Company: Breckenridge Grand Vacations is a locally owned resort developer with a 40-year history in Summit County. We've been recognized as a Top Workplace for our employee-focused culture and commitment to responsible growth and giving back to the place we call home. Applications will be accepted until January 12, 2025. We value diversity and welcome applicants from all backgrounds. Equal Opportunity Employer.
    $23-26.5 hourly 24d ago
  • Inside Sales Representative

    REIC

    Customer service representative job in Tabernash, CO

    Job Description Be the Heartbeat of the Store. Build a Career, Not Just a Job. REIC Rentals is seeking an energetic and customer-focused Inside Sales Representative to join our growing team in Tabernash, CO. This role is truly the heartbeat of the store-serving as the central link between our equipment, our operations, and the customers who depend on us every day. If you thrive in a fast-paced environment, enjoy working with people, and want to grow with one of the fastest-growing equipment rental companies in the U.S., this is your opportunity. What You'll Do As an Inside Sales Representative, you'll be the first point of contact for customers while providing essential sales and operational support. Schedule: Monday-Friday | 7:30 AM - 5:30 PM | Overtime as needed Compensation: hourly + bonus program Your day will include: Answering incoming calls, reservations, and dispatch requests Engaging customers in person and over the phone in a professional, friendly manner Walking the yard daily to stay familiar with equipment availability, condition, and repair status Understanding customer needs and recommending the safest, most suitable equipment Negotiating rental rates to maximize profitability and market share Loading and unloading equipment as needed Maintaining accurate rental transactions and inventory counts Communicating closely with shop staff on repairs and rent-ready priorities Keeping the counter, showroom, and yard clean and organized Supporting store organization, snow removal, and seasonal operations Following all safety guidelines and company procedures Performing additional duties as assigned What We're Looking For Top candidates will bring: Strong communication and relationship-building skills Professional appearance and customer-first attitude Knowledge of the local valley, terrain, and service area (preferred) Ability to stay organized and manage multiple tasks Clean driving record General computer proficiency Construction or equipment rental experience (preferred) College education (preferred) You'll also be: A motivated, reliable team player Comfortable working independently with minimal supervision Adaptable in fast-paced outdoor and retail environments Physical & Work Environment Requirements Ability to stand for extended periods Ability to walk, bend, lift, push, pull, and reach throughout the day Ability to lift up to 75 lbs occasionally Willingness to work in harsh weather and varying outdoor conditions Willingness to work overtime when required About Us REIC Rentals, a nationally recognized leader in specialty and general equipment rentals. With 55+ locations across North America states, we operate under trusted brands including Aim High Rentals, Midway Rental, Pro Rentals & Sales, Excavator Rental Service, and Black Mountain Rental. We deliver reliable equipment, elite service, and career growth opportunities to driven professionals who want to build something meaningful. Why You'll Love Working With REIC We invest in our people with industry-leading benefits and career growth: hourly pay (overtime available) + bonus program Competitive Medical, Vision & Dental (for you & your family) Company-paid Life Insurance and Voluntary Life, Accident, Critical Illness & Hospital Plans Generous PTO + Paid Holidays 401(k) with Company Match after 90 days Ongoing Professional Development and career Growth in a Rapidly Expanding Company Ready to Join a Winning Team? If you're looking for stability, career growth, hands-on work, and the chance to become a trusted local expert in equipment rentals, we want to meet you. Apply today and elevate your career with REIC Rentals! **REIC is NOT open to 3rd party recruiter solicitation REIC and all affiliates operate as drug-free environments, which includes marijuana. A pre-employment drug screening that tests for THC and other drugs, as well as a full background check, is required of all newly hired employees. Job Posted by ApplicantPro
    $40k-65k yearly est. 9d ago
  • Part-Time Ramp and Customer Service Airport Agent

    Envoy Air Inc. 4.0company rating

    Customer service representative job in Aspen, CO

    Come and work for Envoy Air, an American Airlines Group Company, at Aspen/Pitkin (ASE) in COLORADO. Airport and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service. We are hiring immediately, with no experience required! Pay rate: $23.93 / hr Responsibilities What's in it for you? * Travel for free with your family and friends on flights across the American Airlines global network. * Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy. * Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment. * In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level. * Both full-time and part-time positions available. * Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever. * Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert. What you will be doing! * Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience. * This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner. * No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination. * Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals. * No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift. * Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination. * Tired of being stuck inside all day? This position will allow you to enjoy the fresh air while working outside in all weather conditions. * This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company! Qualifications Requirements: * Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds. * Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role. * 18 years or older. * High school diploma, GED, or international equivalent. * Ability to pass a pre-employment drug screen and background check. * Authorized to work in U.S. without sponsorship. Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. #EnvoyHubH
    $23.9 hourly Auto-Apply 11d ago
  • Restaurant Reservationist

    Auberge Resorts 4.2company rating

    Customer service representative job in Aspen, CO

    Located in the heart of Aspen, Hotel Jerome, Auberge Collection, is one of the great hotels of the American West. The 135-year-old historic landmark, listed in the National Register of Historic Places, offers luxurious, contemporary accommodations and modern amenities that pay homage to the property's iconic mountain spirit. The hotel's two luxurious Residential Penthouses offer everything from private elevator entrances to spectacular mountain views. Sophisticated amenities include the legendary J-Bar, lauded as an Aspen institution; Michelin Guide-recommended Prospect; the après-ski favorite, the Living Room bar and lounge; the sultry underground speakeasy, Bad Harriet; the award-winning Yarrow spa; state-of-the-art fitness facilities; a ski concierge; and a heated outdoor pool and hot tub overlooking Aspen Mountain. For more information: auberge.com/hotel-jerome Follow Hotel Jerome on Facebook and Instagram @HotelJeromeAuberge The targeted compensation wage for this full time year round, non-exempt position is $20/hr. Job Description The Restaurant Reservationist is an integral part of the Food and Beverage team, ensuring a well orchestrated and seamless dining experience. The role involves efficiently receiving and recording guests' restaurant reservations while prioritizing the fulfillment of all requests and needs with a gracious touch. * Receive and record guests' reservations whether in person, via phone and input them into Open Table ensuring Auberge Collection standards are met * Assign reservations according to customer's request and knowledge of the restaurant and flow of business * Ensure menus are up to date, clean & mark free * Maintain a complete knowledge of menu and all related menu items * Perform any other duties as assigned by Management. Qualifications * A minimum of one-year experience in the foodservice / hospitality industry. * Prior experience in a luxury setting and good knowledge of food and wine is preferred. * Ability to work a flexible schedule, including weekends and holidays, according to department needs. Benefits Package The comprehensive benefit package for this position includes paid time off, sick and safe time, Medical, Dental and Vision healthcare plans, 401(k) plans with employer contribution, Health and Flexible Spending Account programs, Employee Assistance Program and Company stay discounts. Benefits package may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Benefits package may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Apply and explore more career opportunities through the Auberge Collection career page. The application deadline for this role is December 1st, 2025. However, this position is often required year-round, and it's probable that it will be reposted in the future Additional Information Auberge Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. Please visit auberge.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @Auberge and #AlwaysAuberge. Auberge Resorts Aspen Inc is an Equal Opportunity Employer, M/F/D/V. Auberge Resorts Aspen Inc provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Auberge Resorts Aspen Inc complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $20 hourly 60d+ ago
  • Reservations Agent - $25/hour

    Salamander Hospitality, LLC 4.1company rating

    Customer service representative job in Aspen, CO

    Job Description ON-PROPERTY RESERVATIONS AGENT - ASPEN, CO The Reservations Agent is responsible for handling all reservation sales, including group reservations, inquiries and cancellations in an attentive, courteous and efficient manner, as well as quoting available rates to maximize room revenue, according to Salamander Hotels and Resorts standards. There is a monthly incentive plan! Education & Experience High School diploma or equivalent required. Experience in a hotel taking reservations is helpful. College course work in related field helpful. Physical Requirements Flexible and long hours sometimes required. Sedentary work. General Requirements Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service-oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Salamander Hotels & Resorts Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Salamander Hotels & Resorts Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Must have demonstrated ability to use multiple computer programs of varying levels of complexity. Perform other duties as requested by management. Fundamental Requirements Answer all incoming calls promptly, in an attentive, courteous and efficient manner. Answer guest inquiries about hotel services, facilities and hours of operation. Assist with answering hotel's PBX. Book room reservations while focusing on maximizing room revenue and average rate using standard rate quoting scenario at all times. Upsell rooms when possible. Enter reservations into the computer according to standard operating procedures and guidance from Revenue/Reservations Manager, and Group Reservations Supervisor. Communicate and work closely with the Sales Department and Group Reservations Supervisor to build group blocks and enter group bookings and generate group booking links and communications. Maintain availability calendar and communicate all relevant information to the Front Desk staff. Maintain accurate files and reports. Handle all special reservations, to include V.I.P. reservations, packages and discounts. Monitor daily sales activity and alert front office team of sold out nights, group status and possible problem situations. Post no-show revenue daily, if required at property. Be able to perform all duties of Guest Services Agent and assist at front desk as required by Hotel Management. File reservations and group contracts. Review Reservations logbook and Guest Request log on a daily basis. Assist with special projects as directed by Director of Reservations and Revenue Management. Benefits for full-time employees include but are not limited to the following with an employee contribution: Medical, Dental, Vision, Short-term Disability, and Long-term Disability after 90 days of employment. Employer-provided Basic Life Insurance and Basic AD&D are provided after 90 days of employment. 401K eligibility is available to full-time employees after 90 days of employment, part-time employees can qualify to participate in a 401(k) plan after two consecutive years of working at least 500 hours. Currently, 401K Match is $0.50 on the $1.00 of an employee's contribution up to 6%; there is a 5-year vesting period. Applications for all positions are accepted on an ongoing basis. Salamander Collection is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Salamander is a drug-free workplace and participant in E-Verify.
    $28k-34k yearly est. 1d ago
  • Guest Service Representative

    O'Reilly Hospitality Management LLC 3.7company rating

    Customer service representative job in Frisco, CO

    JOIN OUR TEAM! We are proudly managed by O'Reilly Hospitality Management, LLC ("OHM") At OHM, we are: A forward-thinking (and growing) company offering opportunities to engage your passions through sustainability efforts, health & wellness, community involvement, & philanthropic outreach efforts. Committed to empowering Team Members throughout all levels of leadership. Every Team Member has the opportunity to contribute in a unique way, making a real impact. Seeking supportive, collaborative, detailed-oriented people to join our team! At OHM, we offer: 401(k) & Roth 401(k) with company match - full-time and part-time Team Members are eligible! Health, Dental, Vision & Life Insurance Paid Time Off, including Paid Parental Leave Growth Potential and Career Advancement Hotel/Restaurant Travel Perks & Discounts! Never wait for a paycheck again! OHM Team Members can sign up for earned wage access through DailyPay on day one! Now Hiring: Guest Service Representative Location: Cambria Hotel Copper Mountain Guest Service Representative.pdf Essential Responsibilities: Warmly greet guests and assist with registration and room assignments. Handle guest inquiries about hotel services, dining, entertainment, and travel directions. Manage room availability, guest accounts, and billing. Post charges, process payments, and make change. Make reservations and handle guest requests, including safekeeping of valuables. Communicate effectively with other departments. Follow hotel credit policies and ensure accurate cash handling. Support team members and take on additional responsibilities as needed. Skills & Abilities: Strong leadership, communication, and organizational skills. Ability to multitask, prioritize, and solve problems. Proficiency with PMS and Microsoft Office. Education & Experience: High School diploma or GED preferred. Hospitality customer service experience preferred. Hours: Flexible schedule, including nights, weekends, and holidays. Physical Requirements: Standing for long periods, light lifting up to 40 pounds. Work Conditions: Indoor environment with minimal exposure to adverse conditions. O'Reilly Hospitality Management, LLC, is an equal opportunity employer. Employment selection and related decisions are made without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, genetic information, disability, protected veteran status or other protected classifications.Guest Service Representative.pdf
    $26k-32k yearly est. Auto-Apply 10d ago
  • Guest Services Representative

    Breckenridge Grand Vacations 4.1company rating

    Customer service representative job in Breckenridge, CO

    Position Type: Full-Time Non-Exempt Compensation: $23.00 - $26.50/hour DOE Schedule: Flexible About the Role: As a Guest Services Representative at Breckenridge Grand Vacations (BGV), you are the very embodiment of our Sharing Smiles philosophy, serving as the first and most important point of contact for guests beginning their journey with us. You are more than a team member; you are the welcoming heart of our sales gallery and a pivotal force in creating the unforgettable experiences that define our brand. At BGV, Summit County's largest private employer, we cultivate a culture of joy, connection, and community impact for our Owners, Guests, 650+ employees, and beyond. In this guest-facing role, you'll be the cornerstone of our sales team's success, orchestrating seamless tour coordination, delivering exceptional service, and supporting the journey that turns guests into lifelong owners all from the breathtaking Rockies, where mountain living meets purpose-driven work. We're looking for a high-energy, adaptable professional who thrives on human connection, excels in a dynamic environment, and lives to Share Smiles within a workplace consistently celebrated as a Top National Employer (Denver Post, USA Today). At BGV, this role isn't just about managing a front desk; it's about being a genuine ambassador of joy and optimism. Your work ensures every interaction is an opportunity to connect, delight, and build lasting relationships. If you're ready to turn your passion for service into our mission of Sharing Smiles, join us in shaping the future of Grand Vacations where your positive energy powers not only business success, but a thriving community. Key Responsibilities: * Welcome and engage all guests and owners with warmth and professionalism as the first impression of the sales gallery. * Clearly communicate the benefits of touring with a sales agent and expertly coordinate daily tour schedules and manifests. * Manage front desk operations, including opening/closing procedures, maintaining a clean and organized workspace, and stocking supplies. * Provide comprehensive administrative and sales support, including data entry, generating reports, creating owner cards, and managing marketing materials. * Prepare, distribute, and manage inventory of tour gifts. * Resolve guest scheduling inquiries and concerns per our "End of the Line" service philosophy. * Uphold all company core standards, hospitality protocols, and booking policies. Requirements * High school diploma or equivalent. * Prior customer service experience in hospitality, sales, or a related field. * Exceptional verbal and written communication skills with a professional and friendly demeanor. * Proficiency with Microsoft Office and the ability to quickly learn new software systems. * Strong problem-solving skills and composure under pressure. * Ability to work a flexible schedule, including weekends and holidays. Preferred Qualifications: * Previous experience in a resort, hotel front desk, or sales support environment. * Strong organizational and multitasking abilities. Career Advancement Pathway Guest Services Representatives may advance to Guest Services Representative II ($24.00-$27.63/hour) after 90 days by demonstrating proficiency in four core areas: Tour Coordination & TSW Systems, Cross-Property Operations, Premium & Inventory Management, and Leadership & Administration. Promotion is earned by successfully completing a Skills Validation Checklist, verified through supervisor signoffs and hands-on demonstrations. 1. Tour Coordination & TSW Systems Shadow Tour Coordinators for 3 months: * Understand availability & booking policies. * Assist TCs with policy questions. * Perform TC tasks weekly with little to no error. Complete 14-day pre-assigns 8x over 2 months: * Print pre-arrivals every Monday. * Identify pre-assigns per manual requirements * Ensure all add-ons are assigned. * Completely fill in all tour details on the manifest. * Train new hires on tours with no booker. 2. Cross-Property Operations Complete shadow shifts across all departments (3-month period): * GC8 Front Desk (2+ hrs.): Understand reservations/check-ins. * OPC (2+ hrs.): Understand tour creation & gifting. * Concierge (2+ hrs.): Understand qualifications for owners/non-owners. * MGS (1-2 hrs.): Understand booking stays & tours over phone. * Owner Relations (1-2 hrs.): Listen to owner calls & recap issues. * Contracts (1-2 hrs.): Sit with Contract Writer and CVR. Verification: Recap learnings for the team and ability to train others. 3. Premium & Inventory Management Perform monthly premium audits for 3 months. * Count all premier jackets for inventory accuracy. * Call out discrepancies and advise on purchases. * Review Teams weekly for missing transactions. * Ensure safe is adequately stocked. Verification: 100% monthly inventory accuracy. 4. Leadership & Administration Demonstrate advanced leadership skills: * Make sound decisions based on tour flow and availability. * Lead Sunday SGS Front Desk touch base meetings. * Email weekend recap issues & follow-ups to leadership. * Follow up Monday on outstanding guest/team issues. * Assist and guide team members without taking over. * Follow training plans for new hires. Verification: Supervisor observation and error-free performance. Compensation & Benefits: * Health, vision, and dental insurance plans * Company-paid life insurance coverage * Voluntary Life and Accidental Death/Dismemberment Insurance * HSA and FSA-Dependent Care Accounts * Retirement plan * Generous paid time off (PTO) and sick leave to support work-life balance * Volunteer Time Off - Paid opportunities to give back to Summit County * Bereavement leave * Biannual bonuses * Tuition Reimbursement Program * Employee Wellness programs to support physical and mental health * Lifestyle perks: Ski/Rec center pass loan programs, lodging and gear discounts, sporting/concert event tickets, pet insurance partner discounts and access to Summit Medallions: Occasional-use transferable passes for access to 6 premier resorts (A-Basin to Vail) via owners' program About Our Company: Breckenridge Grand Vacations is a locally owned resort developer with a 40-year history in Summit County. We've been recognized as a Top Workplace for our employee-focused culture and commitment to responsible growth and giving back to the place we call home. Applications will be accepted until January 12, 2025. We value diversity and welcome applicants from all backgrounds. Equal Opportunity Employer.
    $23-26.5 hourly 13d ago

Learn more about customer service representative jobs

How much does a customer service representative earn in Edwards, CO?

The average customer service representative in Edwards, CO earns between $26,000 and $42,000 annually. This compares to the national average customer service representative range of $25,000 to $41,000.

Average customer service representative salary in Edwards, CO

$33,000

What are the biggest employers of Customer Service Representatives in Edwards, CO?

The biggest employers of Customer Service Representatives in Edwards, CO are:
  1. The Enterprise
  2. Cathy Thompson-State Farm Agent
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