Customer Service Representative
Customer service representative job in Elmira, NY
Join the Automotive Revolution at Fenix Parts
About Fenix Parts: Fenix Parts isn't just a company; it's an essential part of the automotive recycling revolution. As a leading force in the recycling and resale of OEM automotive parts, we have made our mark in the industry for over 25 years. With a robust network expanding across more than 30 locations in the U.S., we are at the forefront of reducing the environmental impact of auto waste. We thrive on innovation, sustainability, and a commitment to excellence.
Why Join Fenix? Our team is expanding rapidly to keep pace with our growth and the increasing demand for price-friendly automotive solutions. We are in search of passionate, skilled individuals who are ready to drive their career forward in a dynamic and rewarding environment.
Position Overview: Customer Service As a key player on our team, you'll engage in helping customers with all situations related to their accounts, orders and discrepancies. You will also be tasked with other customer service related duties as they may arise.
Job Snapshot:
5-day work week.
Handle incoming calls regarding customers selling purchasing parts and or selling their vehicles.
Maintain relationships with coworkers and customers
Arrange vehicle pickups from customer homes and businesses.
Mark and ring out parts
Load or Unload parts operating a forklift
Maintain awareness of inventory levels and top sales parts
Open communication with supervisors to maintain site-specific needs.
What We Offer:
Competitive Compensation: Attractive earnings with growth potential.
Benefits: Comprehensive benefits package including health, dental, and vision coverage, plus 401(k) options.
Work-Life Balance: Enjoy a stable day shift schedule
Professional Development: Opportunities for advancement in a growing company.
Inclusive Culture: Proud to be an Equal Opportunity/Affirmative Action employer.
Requirements:
High School Diploma or equivalent
Excellent computer skills
Excellent communication skills
Strong math skills
Knowledge of auto parts and vehicles
Special Invitation: Transitioning military professionals are encouraged to apply. Your skills are highly valued here!
Equal Opportunity Employer: We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or other protected status.
Ready to Make a Difference? Become part of something bigger and help shape the future of automotive sustainability. Apply today to join our amazing team at Fenix Parts and drive forward your career. Together, let's revitalize the way the world views automotive recycling!
Auto-ApplyCustomer support reperesentative
Customer service representative job in Painted Post, NY
*Bilingual Portuguese language required*** Responsible for screening, referring and diagnosing internal inquires and work requests. Performs trouble shooting in the identification of applicable problems related to the infrastructure, systems, applications and network communications. Moderate understanding of the general aspects of the job (i.e., familiarity with terminology and standard procedures). Basic understanding of content area of function. Follows defined procedures. Proposes and implements solutions to routine problems with direction from supervisor. Refers atypical problems to others. Close supervision. Reports on activities regularly to supervisor in well defined format. Gathers information and/or data independently using established and well defined procedures. Recommends actions to improve efficiency. Performs duties within prescribed time frames. Errors can be easily and quickly detected within the immediate work unit. Contributions limited to task related activities. Contacts are primarily within immediate work unit.
Should know BILINGUALor PORTUGUESE Language
Additional Information
All your information will be kept confidential according to EEO guidelines.
Customer Service Coordinator
Customer service representative job in Corning, NY
+ Takes calls from internal customers and department representatives in a fast-paced environment. This is a customer service position. First point of contact for internal customers. + Responsibilities include: + Position acts as a liaison between internal customers at all levels, and other departments within division.
+ Enters reservations into conference room scheduling software and facility work order system. Enters work orders into software utilized by division partners. Meets with department groups for customer events.
+ Customer Support: Provide exceptional service to internal customers via phone/email/Teams
+ Liaison Role: Facilitate communication between internal customers and other departments to ensure efficient resolution of inquiries.
+ Conference Room Scheduling: Manage reservations and setup requests using specialized scheduling software.
+ Work Order Management: Process and enter work orders in designated software, collaborating with service partners for timely completion.
+ Event Coordination: Assist department groups in planning and executing customer events.
+ Recordkeeping: Maintain accurate records of requests, orders, and communications.
+ Customer Service Excellence: Deliver high-quality service while adhering to company policies and standards.
**Experience:**
+ Preferred: Previous experience in a call center, customer service, or administrative support role.
+ Adaptability: Ability to thrive in a fast-paced environment and respond effectively to changing priorities
**Skills:**
+ Strong written and verbal communication skills for building positive relationships across all organizational levels.
+ Exceptional organizational and multitasking abilities, with attention to detail.
+ Technical proficiency with scheduling and work order software, or aptitude for learning new systems quickly
**Education:**
+ 2 year degree REQUIRED, business related fields are preferred
**About US Tech Solutions:**
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Part time Customer Relations Specialist
Customer service representative job in Penn Yan, NY
We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer Relations Specialist, you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls which involve resolving issues, determining customer needs, offering appropriate products and services, closing sales and maintaining accurate customer records.
Responsibilities
• Handle a high volume of incoming calls ensuring customer service quality, efficiency, and accuracy at all times
• Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service
• Utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities
• Present a professional, confident and enthusiastic image to develop trusting relationships with all customers
• Effectively manage customer account data which includes setting up new accounts and maintaining related data
**This is a part-time position offering approximately 29 hours per week.**
Why join the Suburban Propane team? We value you as a part-time team member and will provide you with competitive pay and annual incentive potential, 401(k) Retirement Savings & Investment Plan with Company Match, paid time off including holidays, and generous employee discounts on products and services.
For eligibility and a full list of our benefit offerings please visit ****************************************** .
$16.80 - $20.00 an hour (dependent on experience)
Qualifications
• Minimum of 3 years of experience in a customer service role
• Minimum of a High School diploma or GED preferred
• Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports
• Ability to multi-task and prioritize assignments in a team environment
Suburban Propane Partners, L.P. ("Suburban Propane") is a publicly traded master limited partnership listed on the New York Stock Exchange. Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. Suburban Propane is supported by three core pillars: (1)
Suburban Commitment
- showcasing Suburban Propane's nearly 100-year legacy, and ongoing commitment to the highest standards for dependability, flexibility, and reliability that underscores Suburban Propane's commitment to excellence in customer service; (2)
SuburbanCares
- highlighting continued dedication to giving back to local communities across Suburban Propane's national footprint; and (3)
Go Green with Suburban Propane
- promoting the clean burning and versatile nature of propane and renewable propane as a bridge to a green energy future and investing in the next generation of innovative, renewable energy alternatives. For additional information on Suburban Propane, please visit ************************
It's an amazing time to become a part of our team as we expand our national footprint and
make strides toward a sustainable, clean energy future!
Applications will be accepted until the position is filled.
As part of our pre-employment hiring process, background checks and drug screens are performed.
For more information about our hiring process, please visit: ****************************************************
At Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. As an Equal Opportunity Employer, we consider all applicants for employment without regard to an individual's age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, physical or mental disability, handicap, military or veteran status, genetic information, pregnancy, or any other category protected under federal, state or local law, regulation, or ordinance.
In line with these values, Suburban Propane considers all qualified applicants, including those with criminal histories, in a manner consistent with applicable laws. To that end, the Company welcomes such applicants in accordance with the California Fair Chance Act, the Los Angeles City Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance. Philadelphia applicants can review information pertaining to Philadelphia's Fair Criminal Record Screening Standards Ordinance here:
*************************************************************
Auto-ApplyCustomer Sales & Serv Rep
Customer service representative job in Big Flats, NY
Want to use your customer service skills to solve real world problems?
Want to free up your weekends & evenings and instead work Monday through Friday?
Want to do all of this while getting paid a competitive base salary PLUS have incentive opportunities?
How about all of the above AND benefits, paid time off and even tuition reimbursement?
Customer service professionals-don't pass up this opportunity for a great career with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative and reliable industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it. Don't know anything about industrial distribution? THAT'S OKAY! We'll teach you.
You will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to win and retain customers' business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions - especially when customers are experiencing costly equipment breakdowns. You will also, on occasion, have the ability to utilize your mechanical aptitude to help solve customer problems or troublesome processes.
This is a great starting point from which to grow toward a sales or management career. Applied has a clear growth path with countless success stories of employees rising through the ranks.
Just some of the things you'll be doing on a daily basis:
Assist customers by phone and in person at our facility
Use your customer service skills and talents to clarify their needs, do research, and (after you get up to speed) recommend parts
Be focused and driven to meet / exceed monthly sales goals while increasing customer satisfaction
Process quotes, take orders and provide post-order service
REQUIREMENTS
Our Customer Service Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and take pride in their verbal and written communication. Interpersonal skills and the ability to establish rapport and build solid relationships with a wide variety of customers are critical.
Specific qualifications for the role include:
6 months of customer service experience preferred
Desire to increase knowledge in industrial distribution products
Excellent telephone skills
Ability and desire to learn new systems and processes quickly
Enjoys working with computers, including basic knowledge of Microsoft Office (specifically Outlook & Excel) and comfortable with Google search engine
High school diploma or equivalent
Valid driver's license and clean driving record (MVR)
SAP / ERP experience, preferred but not required
Some knowledge of industrial distribution products and hydraulics, preferred but not required
SALARY & BENEFITS
As a Customer Service Representative with Applied Industrial Technologies, you will be part of a stable and established company with consistently strong performance and growth. At Applied, you are encouraged to take advantage of all the training the company has to offer and to bring fresh ideas to the team.
Starting Salary: In accordance with applicable wage transparency law requirements, the typical estimated total compensation for this position is $18-$22/hour depending on experience, including potential bonus opportunities. Bonus amounts can be tied to company, location and/or individual performance, but no specific amount is guaranteed.
Benefits: Here is just some of what we have to offer:
Base salary and bonus opportunities
Health, vision, and dental coverage, 401(k) w/ company match
Paid vacation, sick time, and company holidays
Tuition reimbursement
Personalized training and development program
Career development and advancement opportunities
Build a rewarding career with a global leader in industrial distribution!
#LI-SB1
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
Auto-ApplyCustomer Service Rep(03494) - 2104 Grand Central Ave
Customer service representative job in Horseheads, NY
Job Description
The Customer Service Representative is required to handle all aspects of service, including: telephone answering and face to face contact.
The Customer Service Representative position is considered an In-store position and CSRs are required to learn other skilled positions within the store, such as: Oven tending, Pizza Topping and Pizza Making.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Service Writer/Advisor
Customer service representative job in Elmira, NY
Join Our Team at Elm Chevrolet - Service Advisor/Writer
Elm Chevrolet is a busy, customer-first service center in Elmira, NY. We pride ourselves on delivering dependable repairs and maintenance while ensuring every customer receives the care and respect they deserve. To keep up with growing demand, we're looking for an experienced Service Advisor/Writer who can be the link between our customers and our technicians.
What You'll Do
Be the first friendly face to welcome customers and discuss their service needs.
Clearly explain repair recommendations, maintenance services, and associated costs.
Build accurate estimates and review them with customers.
Organize and schedule repair orders to maintain efficient shop flow.
Work closely with technicians to confirm jobs are done right and on time.
Keep complete, detailed records of services performed and customer preferences.
Provide updates during the repair process and follow up afterward to ensure satisfaction.
Handle questions, concerns, or complaints in a professional and solutions-focused manner.
Use dealership software to schedule, update, and process service orders.
What We're Looking For
Basic computer ability - able to comfortably use dealership or scheduling software.
Valid driver's license with a good driving record.
Automotive background - general understanding of vehicle systems to communicate effectively with both customers and technicians.
Strong people skills - able to build trust and provide an outstanding customer experience.
Clear communicator - both verbally and in writing.
Organized and efficient - can handle multiple customers and tasks in a fast-paced setting.
Industry experience required - previous work as a Service Advisor/Writer or in a customer-facing automotive role.
What We Offer
Pay structure that rewards experience and performance.
Health, dental, 401(k) plus pension plan.
Paid holidays and vacation time.
Ongoing training to help you grow in your role.
Employee pricing on parts and service.
Auto-ApplyCustomer Service Representative - Teller
Customer service representative job in South Hill, NY
Job Description
TELLERS / CUSTOMER SERVICE CAREERS
Looking for a career close to home? Want to learn how to run a business?
CFSC is one of the area's largest financial service providers to the retail consumer financial industry and now has opportunities available in our New York and New Jersey locations. We are actively engaged in high-volume rapid retail growth to significantly increase our best-in-class customer service goals. We offer an innovative mix of financial products and services to help our customers get the cash they need, when they need it. We cash checks, pay bills and process money transfers for the best customers in the communities we serve.
You will be part of an enthusiastic and motivated team of financial service professionals, working in a friendly environment with great opportunities and benefits where talented people can get ahead. We have a limited number of FULL TIME positions available.
KEY RESPONSIBILITIES:
Provide superior customer service with new and future customers
Process financial transactions, including cashing checks & issuing money orders
Educate customers on all product offerings
Open & close the store (along with our Security team)
Perform job according to our policies and procedures
REQUIREMENTS:
Superior customer service skills
Honesty, Enthusiasm, Accountability, Respect & Teamwork
High School Diploma or GED
Verifiable work history; two years cash handling experience in a retail or banking environment
Able to commit to Full Time flexible hours, Monday - Friday with rotating weekends (Saturday & Sunday). Morning, afternoon and evening shifts will rotate each week
Must pass Pre-Interview skills test, background check & fingerprinting
PREFERRED QUALIFICATIONS:
Retail sales experience
Banking experience
Customer service experience
Bilingual (English & Spanish, e.g.)
COMPENSATION:
Highly competitive starting rate with three salary reviews in first 22 months
Paid training from Day One
Annual bonus eligibility
BENEFITS:
Medical and Dental insurance
Disability coverage
Company-paid Life Insurance, AD&D
Paid Time Off first year
Bonus Eligibility
COMPANY-MATCHED 401(K) PLAN
Career opportunities (Store Manager, Regional Manager, Executive Staff)
We are looking for talented people who are committed to their own success, and we only hire the best. If you want a career in the retail consumer finance industry with a successful company that offers highly competitive compensation, benefits and advancement opportunities we want to hear from you!
Our people aren't Average; They're AWESOME!
Your future is waiting!
CFSC is an Equal Opportunity Employer
Personal Lines Producer/CSR Full time
Customer service representative job in Ithaca, NY
Benefits:
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Health insurance
Paid time off
Vision insurance
Benefits/Perks:
Competitive Pay
Professional Development
Job Stability in a growing industry
Job Description
The Personal Lines Producer/ CSR at AW BURCHELL AGENCY INC is responsible for maintaining and maximizing profitable relationships with personal lines clients and for growing the book of business through new client sales.
Responsibilities:
Identify, qualify, and develop personal insurance opportunities with new and existing clients in person, online, by phone, and through written communication.
Foster and maintain excellent relationships with clients and prospects through regular follow-up, accurate and timely quotations, and general account support. Anticipate, respond to, and follow up on all existing client needs.
Actively prospect round accounts, and solicit increases in existing client coverage as well as network for new clients, including win backs.
Obtain best coverage/rate for insured, process quotes, and bind insurance coverage; follow up as necessary with inspection, photos, and other documentation. Present policies to insured and educate them on coverages and rates.
Foster and maintain excellent relationships with customers and prospects through regular follow-up, timely quotations, and general account support.
Support and prepare clients for renewal and retention, and maintain strong client relationships.
Anticipate, respond to, and follow up on all existing client needs.
Monitor, review, and report on key metrics to ensure sales targets are achieved and execute sales activity documentation in a timely, accurate, and professional manner.
Collaborate with team members, mentor staff, provide expertise and answer questions, and participate in formal and informal meetings as needed.
Maintain CE and participate in ongoing education and keep informed regarding industry information, new product information, legislation, coverages, and technology to continuously improve knowledge and performance.
Qualifications:
insurance license required to be obtained in the first 6 months.
Possess a valid drivers license and a source of reliable transportation.
Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively secure new business and maintain an existing client base.
Have a proven track record of business-to-business sales success. Possess strong presentation, persuasion, and negotiation skills with the ability to close sales.
Be people-oriented, customer-focused, and professionally assertive in developing new client relationships and servicing existing clients.
Possess outstanding organizational skills with an ability to complete difficult assignments without supervision, sound business judgment, strong decision-making, and superior written and verbal communication skills.
Have excellent time management skills, thrive in a team environment, and Technology and Computer proficiency including agency management systems.
Customer Service Representative - State Farm Agent Team Member
Customer service representative job in Ithaca, NY
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Training & development
Customer Service Representative Service & Sales Focus
The Romo Agency State Farm Insurance
Deliver exceptional service. Drive results. Grow your career.
The Romo Agency is seeking a motivated and customer-focused professional who understands that every service interaction is also an opportunity to sell and strengthen relationships. As a Customer Service Representative, youll handle client needs with care while identifying coverage gaps, recommending products, and ensuring every customer receives personalized protection and value.
This is a fully licensed position (Property & Casualty and Life & Health required). If you are not yet licensed, we provide full support to help you obtain your licenses.
What Youll Do
Respond to customer inquiries, billing questions, and policy updates with professionalism.
Conduct policy reviews and identify opportunities for additional or upgraded coverage.
Manage claims follow-up, renewals, and account maintenance.
Educate customers about insurance options and make confident product recommendations.
Maintain accurate client records and follow up to ensure satisfaction.
What You Bring
Excellent communication and relationship-building skills.
A strong service mindset with proven sales ability.
Confidence in presenting and recommending insurance products.
Detail-oriented and organized with the ability to multitask.
Licensed in Property & Casualty and Life & Health, or willingness to obtain with agency support.
Why Join The Romo Agency
Competitive base pay plus commissions and bonuses.
Licensing support and paid training provided.
Career advancement opportunities in a growing agency.
Supportive, team-driven culture that values initiative and achievement.
The chance to make a meaningful impact helping clients protect what matters most.
If youre a relationship-builder who loves delivering great service and driving sales success, apply today to join The Romo Agency.
Universal Client Contact Specialist I (Part-Time)
Customer service representative job in Wellsboro, PA
Who are we?
For over 160 years, C&N has been committed to creating value through lifelong relationships with our customers, communities, shareholders, and teammates. What sets us apart from other banks is our unwavering dedication to embodying our values of teamwork, excellence, respect, responsibility & accountability, integrity, and having fun in everything we do, daily.
From partnering closely with our customers and guiding them toward their life aspirations to supporting our local communities through our many initiatives, including “Giving Back, Giving Together,” to making the best decisions for the long-term interests of our shareholders, C&N is committed to being the only financial institution that our customers will ever need.
At the heart of what we do are our employees! C&N is a team of passionate, imaginative professionals dedicated to making a positive difference. We believe in fostering a culture where every employee thrives. Join us to be part of a team that values innovation, collaboration, and excellence, where your career aspirations are supported, and your talents are appreciated.
Who are you?
You are a proactive communicator with a passion for delivering exceptional customer service. As a Universal Client Contact Specialist, you will be the first point of contact for our valued clients, assisting with a wide range of inquiries and issues related to deposits, loans, and technology products. Utilizing your expertise through phone and written communication, you'll provide timely solutions and guidance, ensuring each client interaction is seamless and satisfying. Join our team and be the friendly, knowledgeable voice that makes a difference in our clients' financial journeys! Continue reading to learn more!
You will be responsible for:
Providing prompt support to customers through phone calls, live chat, email, and secure messaging, addressing inquiries about customer accounts as well as digital products and services.
Researching and resolving customer issues, executing transactions, and ensuring prompt follow-ups to deliver exceptional service.
Promoting C&N solutions by cross-selling products, referring to specialists when needed, and conducting outbound follow-ups to ensure satisfaction.
Maintaining up-to-date knowledge of C&N policies, procedures, and product offerings, meeting service level and sales goals.
Requirements:
Education & Experience -
You will need some college or technical school courses in a related field
AND
1-2 years of previous related experience in a customer service setting, preferably in a banking environment
OR
an equivalent combination of education and experience.
Skills
- You should possess well-developed abilities and a proven track record in the following areas:
Critical Thinking and Problem Solving
Strong Verbal and Written Communication
Active Listening
Detail Oriented
Multitasking
Key Competencies -
The combination of skills, behaviors, and attributes required to perform effectively in a role and achieve organizational goals include:
Customer Focus: Delivers tailored solutions, exceeds expectations, and builds strong customer relationships.
Interpersonal Savvy: Builds positive relationships across levels, functions, and cultures with diplomacy and tact.
Drives Results: Achieves goals despite challenges and motivates others to deliver strong outcomes.
Action Oriented: Acts quickly on challenges, seizes opportunities, and tackles tough issues with a positive attitude.
Why C&N?
At C&N, we're more than just a team - we're a community working together toward a shared mission: the success of our customers, teammates, shareholders, and communities.
Achieve & Grow: Your success is our success. At C&N, you'll grow alongside our customers as we work together to achieve meaningful goals.
Learn & Develop: Collaboration is at the heart of what we do. You'll learn from and with your teammates, fostering both personal and professional growth.
Contribute & Be Rewarded: Your contributions make a difference, and we recognize your impact through competitive rewards and career advancement opportunities.
Share & Celebrate: Together, we give back and celebrate the milestones that matter to our communities.
We're proud of our award-winning workplace culture, recognized repeatedly with the NBRI Circle of Excellence Award. At C&N, we live our values every day, creating a supportive, inclusive, and dynamic environment where you can thrive.
Comprehensive Benefits for Your Success:
At C&N, we offer more than just a competitive salary - our robust benefits package is designed to support your well-being, career growth, and work-life balance. Highlights include:
Paid Time Off: Generous vacation, personal, sick, family sick, and community service leave.
Retirement Savings: 401(k) with pre-tax and ROTH contribution options and a safe harbor match, plus an Employee Stock Ownership Plan (ESOP).
Health & Wellness:
Health, dental, and vision coverage, including employer-paid premium options for employee-only coverage.
Health Savings Account (HSA) and Flexible Spending Accounts (FSAs) for medical and dependent care.
Employer-paid life and disability insurance.
Additional voluntary coverages to meet your unique needs.
Career Development: Access to education and development programs and ongoing support for personal and professional growth.
With C&N, you can customize your benefits to fit your life while growing your career in a supportive and rewarding environment.
Service Writer
Customer service representative job in Binghamton, NY
Monroe Tractor is a well-known and respected construction equipment and agricultural equipment dealer with over 70 years of experience servicing the northeastern US. With 18 locations throughout New York, Pennsylvania, Vermont, Connecticut, and Massachusetts, we pride ourselves on providing best-in-class sales and support to over 15,000 hardworking customers. Since our founding in 1951, the industries we serve have been transformed by the technologies, equipment, and capabilities undreamed of decades ago. But the people we serve haven't changed, and neither have we. We're still a family-owned business!
The Service Writer position is ideal for someone who is excellent with customers and is a problem solver. You will act as an intermediary between customers and branch staff.
Pay Range: $19 - $28 per hour
Benefits
Medical, Dental & Vision Insurance
401K Plan + Match
Competitive Paid Time Off Policy
Short/Long Term Disability
Family-owned and operated
Annual Reviews
Annual Incentive Bonus opportunity
Qualifications
High School diploma or equivalent.
One or more years of experience in a Service Writer position and/or service or parts department.
Great communication skills.
Familiarity with agricultural and/or construction equipment is a plus.
Computer skills including Microsoft Excel, Outlook, and Word.
Self-starter with attention to detail, strong organization, and is goal-oriented.
Comfortable dealing with the public.
Strong team player.
Able to lift 25 pounds.
Responsibilities
Assist in creating work orders.
Review and maintain all repair orders for accuracy and completeness.
Process records of parts requisitions, parts invoices, material invoices and outside labor invoices to ensure proper accounting.
Assist in scheduling of service work.
Keep the service manager informed on all work orders.
Assist with warranties.
Intermediary between parts and service, technician lead contact for parts.
Ensure every customer is satisfied with the products and service.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Pay is commensurate with the applicant's experience, as it relates to the position.
Pay Range$19-$28 USD
Auto-ApplyMember Solutions Representative
Customer service representative job in Ithaca, NY
Beginnings Credit Union (Beginnings) is in search of a skilled Member Solutions Representative. This individual will provide prompt, friendly, professional, accurate service to members who contact the credit union using various methods. This person will educate, sell, and refer products and services, highlight promotions, address inquiries, while providing the member with positive experience. The position is hybrid/remote with a requirement to be located within 100 miles of Ithaca, NY.
Requirements
& Responsibilities:
* Provide outstanding service to members through various inbound and outbound channels including phone calls, video calls, email and other channels as developed.
* Work efficiently to assist members in a calm, polite, and professional manner.
* Responsible for member satisfaction by addressing all financial needs related to products, services, technologies, and transactions with accuracy and in a timely manner.
* Resolve member issues and concerns within the position's level of authority and in accordance with Credit Union's policies.
* Direct members to the appropriate resource and/ or Supervisor when a solution is outside the scope of the Member Solution Rep I's authority or responsibility.
* Successfully completes all training and keeps abreast of company policy changes
* Participate in Saturday rotation and works additional hours for special projects.
* Meet or exceed sales or referral goals as an individual and collaboratively with the team.
* Perform other job duties as assigned by manager.
Desired Skills and Experience:
* Zero to six months of similar or related experience.
* High school education or equivalent.
* To provide prompt accurate, and professional service to all members and potential members through multiple platforms.
* To be available for member inquiries through various communication methods.
* To process member transactions accurately and in accordance with Beginnings policy and procedures.
* To maintain a positive attitude and a spirit of teamwork.
* To successfully sell and refer credit union products and services.
Equal Employment Opportunity:
Equal employment opportunity has been and will continue to be a basic principle at the Credit Union. Beginnings provides equal employment opportunities, without discrimination because of race, color, religion, creed, sex, sexual orientation, gender identity or expression, pregnancy, marital status, age, national origin, citizenship, handicap or disability, veteran or military status, political beliefs, victim of domestic violence status, familial status, or predisposing genetic characteristics or status, or any other status protected by federal, state, local or other law. This policy includes, but is not limited to recruitment, hiring, compensation, training, and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, lay-off and termination, and all other terms and conditions of employment.
#Beginnings1
Financial Services Representative - State Farm Agent Team Member
Customer service representative job in Endicott, NY
Job DescriptionBenefits:
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Opportunity for advancement
Training & development
Wealth Coach
Location: Binghamton, NY
Employment Type: Full-Time
Company: Jim Rollo Insurance and Financial Services, Inc.
About Us
At Jim Rollo Insurance and Financial Services, Inc., we empower customers to achieve financial success and create lasting legacies. Our mission is to help clients build, protect, and distribute their wealth. We deliver personalized, hands-on guidance with a commitment to exceptional service. Join our team of passionate professionals dedicated to real service, real results, and real impact.
The Opportunity
We seek a dynamic Wealth Coach to guide customers in building wealth, managing risks, and planning income distribution for themselves and a legacy for their heirs. This role suits a motivated, customer-focused professional passionate about fostering deep relationships and delivering exceptional service.
Key Responsibilities
Develop customized wealth accumulation strategies.
Assist clients with risk management and wealth protection.
Guide clients on creating sustainable income streams and legacy planning.
Build and maintain trust-based client relationships with personalized coaching.
Educate and empower clients to make confident financial decisions.
Collaborate with the Wealth Coach team to deliver holistic solutions aligned with our mission.
Qualifications
3+ years in wealth management or related field with proven relationship-building success.
Certifications: ChFC preferred; Series 6/63 and 65 a plus.
Strong interpersonal and communication skills with passion for client coaching.
Expertise in capital accumulation, risk management, income and estate planning.
Ability to simplify complex financial concepts for clients.
Analytical proficiency with financial tools/software, preferably Money Guide.
Customer-centric, empathetic, proactive, and trustworthy.
Bachelors degree in finance, economics, business, or related field; advanced degree a plus.
Why Join Us?
Make a meaningful impact by helping clients achieve financial goals and lasting legacies.
Work within a supportive, collaborative culture focused on innovation and customer-first values.
Access ongoing training, professional development, and clear career advancement.
Receive competitive salary, performance bonuses, and comprehensive benefits.
Be part of a firm committed to real people and real service, fostering deep trust with clients.
How to Apply
If youre passionate about empowering clients to build, protect, and distribute wealth, please send your resume, cover letter explaining your coaching approach, and relevant certifications to Jim Rollo at ****************.
Join us and transform lives through exceptional wealth coaching!
Easy ApplyFront Desk Guest Service Representative
Customer service representative job in Cortland, NY
Job Title: Front Desk Guest Service Representative The Front Desk Guest Service Representative (GSR) is responsible for maintaining positive guest interactions while consistently and courteously responding to their needs, requests, necessary service transactions and tasks. This position is critical to ensure quality service to our guests and upholding hotel standards, while working with members of the hotel team, maintaining room quality as well as safety and security of the hotel.
Duties and Responsibilities
● Welcome guests with friendly greeting and smile and perform all guest related services. (i.e. wake up/courtesy calls; handle concerns/complaints/requests; provide coffee/newspaper and location information; keep lobby clean and orderly).
● Handle reservation requests; check guests in/out; handle guest accounting and cashier functions.
● Make, change and monitor reservations; review and report rate availability using the front desk computer system; update and monitor room status, promote future sales.
● Maintain confidentiality of guest information and pertinent hotel data.
● Perform daily cash count; prepare bank deposit and review of audit packages.
● Complete reporting for daily occupancy/revenue, weekly inn operations, expenditures ledger and update corporate memorandum and/or operations manuals.
● Communicate with Inn Management and other GSRs, as needed, about problems, requests and/or concerns regarding guests or rooms.
● Work with housekeeping to communicate checkouts, stay-overs, sleepers, skips, rooms cleaned and rooms in need of maintenance.
● Cross train in all front desk shifts and other departments in the hotel; Train new hires in front desk functions.
● Night Audit shift requires daily reconciliation of transactions and preparing audit package for hotel Management approval.
● Comply with all OSHA standards.
● Provide special services for guests upon request.
● Assist in coordinating special events (i.e. holiday gatherings, bus tours, on-site, etc.).
● Performs other duties as assigned.
Qualifications
● 1-2 years in a previous customer service position preferred.
● Basic office skills (i.e. math, cash handling, computer skills, timekeeping, etc.).
● Must maintain a professional appearance in the provided uniform with a consistently friendly attitude toward guests and staff.
● Must be able to easily and frequently change from one task to another while operating a computer and/or switchboard and work with minimal supervision.
● Basic English communication (verbal and written) skills are required.
● May be required to work nights, weekends, and/or holidays.
Working Conditions
Because some hotels may be exterior corridor hotels, the physical environment may require the employee to work both inside and outside in heat/cold, wet/humid, and dry/arid conditions. The position may come into contact with pets. The employee is required to use personal protective equipment to prevent exposure to hazardous chemicals/materials. Regularly scheduled hours may include nights, weekends, and holidays. Schedules vary based on business needs.
Physical Requirements
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch, or crawl. The employee must frequently lift or move up to 10 pounds and occasionally lift or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Required qualifications:
* Legally authorized to work in the United States
Preferred qualifications:
* 17 years or older
* Able to comfortably lift 50 lbs
Wage
$14.00 to $15.00 hourly
Insurance - Licensed Customer Service Representative
Customer service representative job in Vestal, NY
Job Description
Be mentored by the best! We're a successful and established company that cares about our employees and clients.
We are looking for an experienced, enthusiastic, customer-driven, and knowledgeable person to join our team as a Full-Time Licensed Insurance Customer Service Representative. In this role you will provide exceptional customer service to our clients, addressing all of their insurance-related questions, concerns, and requests.
Your positive attitude, rapport-building, and desire to help will make you the perfect fit for this role. We pride ourselves on our top-notch customer service and are looking for someone who has the skills to deliver an amazing experience while ensuring their clients have the coverage they need. If you are ready to make a change in your life and are looking to join a company that cares about both our clients and you, apply today!
Benefits
Annual Base Salary Based on Experience
Health Insurance
Paid Time Off (PTO)
Retirement Plan
Profit Sharing
Bonus Opportunities after 1 year
Mon-Fri Schedule
Career Growth Opportunities
Responsibilities
Answer the phone and direct calls and messages to appropriate staff
Immediately greet all customers, entering the office, in a friendly and helpful manner
Take payments from clients
Provide billing service and billing changes for clients
Process customer minimal policy changes
Assist licensed agent with policy services
Attach client files and/or notes in management system
Follow up with customers
Requirements
Personal lines P&C license
Possess an upbeat, positive, and enthusiastic attitude.
Proficiency to multi-task, follow-thru and follow-up.
Strong communication skills, both oral and written.
Great Customer Service Skills.
Driven and goal-oriented individual.
Ability to tactfully handle stressful and difficult situations.
Call Center Specialist
Customer service representative job in Corning, NY
NY Call Center Specialist
Corning, NY
Corning Credit Union is seeking Call Center Specialists to join our team in the Corning, NY market.
Corning Credit Union (CCU) is one of the leading credit unions in the nation with $2.4 billion in assets and more than 160,000 members worldwide. Headquartered in Corning, NY, we also have facilities in Wilmington, NC, Myrtle Beach, SC, and Franklin County, PA.
We exist solely to serve our members. We're committed to helping our members prosper by being a trusted advisor for financial services. We are also committed to fostering a strong service culture within the organization. Teamwork, open communication, and valuing the individual are just a few of the key performance standards that help us provide an exceptional work environment for our outstanding team.
If you share our passion for serving others, then CCU is the place for you to build a rewarding career. In addition to the vast opportunities that exist within the organization, CCU also offers a competitive base salary and annual bonus plan along with an exceptional benefits package. With a strong emphasis on our team and dedication to excellent customer service, Corning Credit Union continues to be an employer of choice across the markets we serve.
Role Summary: As a Call Center Specialist I, you will build lasting member relationships with every interaction, troubleshoot and resolve member questions, perform a variety of financial transactions, and educate members on the products and services that best meet their financial needs.
Essential Job Duties
Maintain appropriate knowledge of core systems and CCU's products and services
Answer incoming calls and member questions in a prompt and professional manner
Present and explain beneficial products to members and assist in meeting their vast financial needs
Open new memberships, accounts, and services
Assist members with requests for account research needs
Collect information needed to process outgoing bank wires and ensure accuracy and safety, following all anti-fraud procedures
Proactively educate members on the ease of doing business with CCU through our many electronic service channels
Also assumes responsibility for other projects or duties as required or assigned
Required Competencies
Strong customer service and interpersonal skills with the ability to connect well with members via the telephone
Highly flexible and able to grasp and disseminate large amounts of information in a fast-paced call center environment
Possesses exceptional verbal and written communication skills
Exceptional attention to detail
Strong problem-solving skills
Confidence in promoting appropriate products and services
Technical aptitude with experience using mobile banking and other apps or financial services
Education Requirements
A bachelor's degree or other form of secondary education is preferred, commensurate work experience will also be considered
A high school diploma or GED is required
Experience Requir ements
Prior call center or customer service experience is preferred but not required, as CCU will provide extensive training to the successful candidate
Communication Skills Requirements
The ability to read and comprehend moderate to advanced instructions and correspondence
The ability to write moderate to advanced correspondence within professional etiquette standards
The ability to effectively present information in one-on-one and group situations
Physical Requirements Reasonable accommodations may be made to enable individuals with disabilities to perform the role.
Ability to work in a repetitive motion for a lengthy period of time
Ability to work within a fast-paced call center environment
Regular use of computer required
Specific vision abilities required by this position include close vision and the ability to adjust focus from close range to long range
Compensation - The starting Call Center Specialist I base pay range is $19.00 - $23.50 per hour. Hiring rates are dependent on several factors, including years of related work experience, education, and geographic location. Corning Credit Union also offers an annual bonus plan as part of its comprehensive compensation package. Additionally, most roles have further levels providing added growth opportunities and earnings potential.
Corning Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
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Auto-ApplyInside Sales Representative
Customer service representative job in Wysox, PA
Full-time Description
Automation-X, the industry leader in oil and gas wellhead automation products, has an outstanding opportunity for a Inside Sales Representative with our Sales team. This position will be based in our North East PA Region. Our success is built on delivering integrated automation solutions to the oil and gas industry. We are looking for a motivated professional with experience in purchasing to provide support and customer service across the company to our team and to our customers.
For more information on the company: *************************
The Inside Sales Representative is responsible for direct sales and customer service support to Automation-X's customers in their region. In addition, this position is responsible for account development via customer interaction through cold calls, phone, email, social media, and customer-facing visits. Working with customers in all areas of their operations from both field and corporate office to deliver Automation-X's products and solutions, ensuring sales goals are achieved.
Requirements
Essential Job Duties and Responsibilities
Entry of Quotes, Opportunities, and Customer Meetings in the CRM. Follow up required to generate more revenue and growth
Entry of Sales Orders, ensuring the customer is always updated with the status of the order
Daily reporting to maintain and enhance customer satisfaction of Automation-X
Deliver and exceed sales targets by retaining and growing existing customers, discovering key contacts in different departments within a customer's organization, and development of new sales opportunities.
Maintain detailed knowledge of Automation-X's products, applications, and solutions to provide customer support; comparisons to competitor's products and analogous nomenclature in conjunction with marketing, Product Champions, and vendors
External & Internal Customer correspondence and relationship building
Collaboration with other sales, marketing and support teams
KPIs to include transactional efficiency, quote close rate, 24h response times, strategic contributions, client touchpoints and proactive engagement initiation
Establish and maintain pricing records ensuring ROI and GP delivery is in line with targets, Maintain win/loss records for trend identification and adjustment
Regular training and knowledge application
Expense Reporting and other duties as assigned
Requirements
Education and Experience Requirements
Minimum of High School Diploma Required
Preferred Skills and Abilities
Critical Thinking and Analytical Skills
Data driven decision making
Work with internal departments to ensure customer engagement and customer satisfaction
Ability to know when to make decisions and when to raise concerns or ask for help while providing feedback and potential solutions
Ability to represent Automation-X with professionalism and build strong relationships
Takes pride in exceeding customer needs and Automation-X goals & KPI's
Excellent customer relations skills to work proactively with our customers and other team members through leadership, accountability and respect
Consistent, clear, purposeful verbal and written communication skills
Strong computer skills including MS Word, Excel, Outlook and CRM systems
Oil & Gas Automation experience preferred
Understands customer requirements, their budget, and how to close business deals?
Strong attention to detail to ensure we are providing customers with the correct automation solutions
Good understanding of power, communication, and measurement. Control and electrical aspects of wellhead products a plus; accepts and implements product and/or training opportunities when offered
Working Conditions and Physical Demands
This job operates in a professional office environment. Can be hybrid between warehouse office and remote office/home office.
Business Casual Attire may be required at times
Travel Required
Occasional travel may be required.
Inside Sales Rep
Customer service representative job in Sayre, PA
Job DescriptionTemporary to Hire Inside Sales Rep/Order Entry Clerk for customer in Sayre, PA. Hours: M-F 8:00 a.m.- 5:00 p.m.Pay: $17.00/hr.Requirements: Pre-Employment Background Check required Efficient in MS Excel, MS Outlook Familiar with DISC Operating System is a plus Previous Inside Sales or Customer Service Experience Excellent verbal & written communication skills Ability to multi-task, and effective time-management Ability to read and comprehend manufacture standard, prints & measurements
The Inside Sales Representative will be handling incoming purchase orders, entering orders into the system, processing customer orders, and providing quotes for government contractors.Will source new sales through inbound leads, outbound calls & emails.Competitively source material with suppliers to meet cost reduction needs of the company Attention to detail to meet business needs Maintain and expand current customer database Plan, order, and expedite material transactions between suppliers & customers
Company Benefits Offered upon hire:Medical 401k Paid HolidaysPaid Vacation
Indites
Inside Sales Representative (Counter Sales)
Customer service representative job in Troy, PA
Type: Full-Time
FLSA Status: Non-Exempt
Pay: $18.50/hour
Agency Note: We are not accepting unsolicited outreach from third-party recruiting agencies for this role.
Looking for a place where your work truly makes a difference? At Point Spring & Driveshaft Co., we've been helping keep trucks on the road since 1926, and we're just getting started! With locations across PA, OH, and WV, we're known for our reliable service, quality parts, and down-to-earth team that knows the value of hard work. If you like the idea of being part of a company that still believes in doing things right and taking care of both customers and employees along the way - we'd love to meet you.
We're currently looking for an Inside Sales Representative who's passionate about customer service, enjoys problem solving, and thrives on developing strong relationships.
What You'll Do
Respond to customer inquiries via phone, email, and in person.
Recommend appropriate parts, services, and solutions.
Maintain long-term customer relationships and manage quotes and orders.
Collaborate with outside sales and delivery teams.
Stay up-to-date on product lines and promotions.
Coordinate delivery schedules.
Stay up-to-date and share competitive insights and customer feedback.
Why This Role
Be a trusted resource for customers who rely on your expertise.
Work closely with a team that supports each other.
Grow your skills in sales, customer service, and product knowledge.
Enjoy the satisfaction of helping keep customers' trucks rolling.
What You'll Bring (Requirements)
2+ years of inside sales or customer service experience.
Strong communication and relationship-building skills.
Ability to understand and recommend technical products.
Basic proficiency with business systems and Microsoft Office.
Ability to lift up to 50 lbs as needed and assist in warehouse or delivery setting
Why Us?
At Point Spring & Driveshaft Co., we offer more than just a job - we provide a place where your skills and dedication are valued. With nearly a century of experience in the heavy duty trucking industry, we pride ourselves on delivering top-quality parts and services, while fostering long-term partnerships with our customers, employees, and suppliers. Our team members appreciate the supportive environment, where learning and growth are encouraged, and camaraderie is a part of daily life. Join us, and be part of a legacy that values integrity, innovation, and teamwork.
We provide a wide range of benefits to our employees, including:
Health Insurance
Dental and Vision Insurance
Life Insurance
Disability insurance
401(k) Retirement Plan with Company Match
Flexible Spending Account (FSA)
Paid Time Off (PTO)
Employee Discounts
Referral Program
Equal Opportunity Employer Statement
Point Spring & Driveshaft welcomes applicants of all backgrounds and experiences. We do not discriminate on the basis of race, color, religion, sex, age, disability or veteran status, or any other protected status. If you need assistance or an accommodation due to a disability, please contact us.