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Customer service representative jobs in Mankato, MN - 197 jobs

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  • Customer Service Representative

    Taylor Corporation 4.3company rating

    Customer service representative job in Mankato, MN

    Start a new career with us. Taylor Corporation is a growing, dynamic company with big plans for the future - and our people. Family owned and proud of it, we power our employees' potential and strive to create opportunity and security for every member of the team. We're passionate about our work, we believe there is always a better way, and we're in this for the long haul. Taylor is proud to now offer "DailyPay." With "DailyPay," you can get paid on your very first day. partners/taylorcorp/ Ready to build a career? It's time to look at Taylor. Your Opportunity: Taylor Corporation is looking for a Customer Service Representative to support customers by phone and email, resolve inquiries, and ensure a positive experience from start to finish. Your Responsibilities: * Respond promptly to customer inquiries by phone, email, or chat * Provide accurate information on products, services, and order status * Resolve product or service-related issues quickly and effectively * Maintain a positive customer experience throughout all interactions * Identify customer needs and offer appropriate solutions * Escalate complex issues to the appropriate internal teams * Follow up with customers to ensure full resolution * Maintain accurate records of all customer interactions and transactions * Input and update customer data in company systems * Stay informed about current products, services, and promotions * Collaborate with internal teams to resolve customer issues * Share customer feedback to support service improvements * Follow established company policies and procedures Your Shift: * Monday - Friday, 8:30 a.m. - 5:00 p.m. You Must Have: * Excellent verbal and written communication skills * Strong problem-solving and critical-thinking abilities * Ability to stay calm and professional during high-pressure situations * Basic computer skills and comfort using customer service software * Previous customer service experience is a plus but not required * Reliable attendance and the ability to work independently and as part of a team The anticipated hourly range for this position is $16.00 - $18.00. The actual base offered depends on several factors, including qualifications, relevant experience, skills, and the location in which the applicant will be performing the job. The listed range is one component of Taylor Corporation's total compensation and benefits package. About Taylor Corporation One of the largest print and communications firms in North America, Taylor's family of companies provides a diverse set of products, services and technologies that address the toughest business challenges. We work diligently each day to create printed and digital marketing communication solutions that help power many of the world's most recognizable brands. With more than 50 years of category expertise and 10,000 employees spanning dozens of U.S. states and multiple countries, Taylor serves businesses and distributors both large and small. Our employees enjoy a comprehensive benefit package including a choice of several health plans, dental, vision, wellness programs, life and disability coverage, flexible spending accounts, health savings accounts, a 401(k) plan with company match, paid time off (PTO) and 64 hours of annual holiday pay. The Employer retains the right to change or assign other duties to this position. Taylor Corporation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status Taylor Corporation including all partners and affiliates is an Equal Opportunity Employer/Veterans/Disabled.
    $16-18 hourly 5d ago
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  • Customer Service Specialist

    MacLean Power Systems 4.1company rating

    Customer service representative job in Mankato, MN

    Headquartered in Fort Mill, SC, MacLean Power Systems (MPS) is a global leader and standalone manufacturer of mission-critical components for the electric utility, telecommunications, and civil markets. With over 1,600 dedicated team members and nine production facilities across North America, we set the standard for quality, responsiveness, and safety through our commitment to vertical integration and continuous investment. At our Mankato, MN facility, we are a leading force in the metal casting industry, building the components that move, feed, power, and heal the world. When you drive to work, you pass over 100 iron castings that we proudly helped create. Our Culture: We embody respect, openness, collaboration, personal growth, and entrepreneurship. We are also deeply committed to excellence in Environmental, Health & Safety through our Mission Zero initiative. We are strongly committed to exceeding our customers' expectations through our agility. At MPS-Mankato, we don't just offer jobs; we offer careers that involve developing technical skills, mastering technologies, and discovering opportunities for growth. We offer Competitive pay: $19.23 - $26.44 per hour Great benefits: Health, dental, vision, 401(k) with company match, paid time off, and more Growth opportunities: Advance your career with cross-training and tuition reimbursement A strong company culture: We value integrity, innovation, and our people. We're committed to giving back to the community and creating a positive work environment The Customer Service Specialist at MPS Mankato plays a vital role in ensuring a positive customer experience, from the initial contact through the order process to final delivery. This specialized role focuses on proactive account management and relationship building. It requires careful attention to detail and sound judgment when handling complex orders, documentation, and coordinating Value-Added Services such as paint, heat treat, and machining. Responsibilities Customer Engagement & Problem Resolution: Serve as the primary professional contact for customers (phone, email, in person) to provide information, address inquiries, and promptly resolve issues. Record interactions and collaborate effectively with internal teams and external customers and partners. Assist logistics with scheduling/expediting shipments. Order Lifecycle Management: Accurately receive and process new/change orders. Review and verify purchase orders and documentation for accuracy before entering them into the ERP system. Continuously prepare, update, and monitor production schedules. Value-Added Services Coordination: Manage and coordinate value-added service activities (such as paint, heat treat, and machining). This includes issuing purchase orders and change orders to valued-added partners. System Administration: Set up and maintain customer data, product masters, new jobs, and tooling orders in the ERP system/database. Generate and monitor Engineering Change Requests (ECR). Complete daily invoicing and process Advance Shipment Notices (ASN). Qualifications High School Diploma. An associate's degree in business or a related field is preferred. 3-5 years of experience in performing clerical and/or customer service-related work. Experience with Microsoft Office and data entry. Preferred: Experience in a manufacturing or foundry environment. Preferred Skills & Abilities Strong composure and decision-making skills under pressure. Demonstrates ability to provide outstanding customer service by proactively recognizing needs and resolving complex issues. Proven ability to interpret and enforce company policies while exercising independent judgment. Strong communication skills, including active listening, and the ability to craft thoughtful, personalized responses. The ability to multitask, stay organized, and pay close attention to detail. #MA
    $19.2-26.4 hourly 37d ago
  • Mankato MN _Call Center(Inbound/Outbound calls exp)

    360 It Professionals 3.6company rating

    Customer service representative job in Mankato, MN

    360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Job Description We are looking to fill multiple positions for Call Center Representatives in Mankato MN. Qualifications May utilize Call Center and Customer Service resources in order to investigate complaints. Promotes good will, uses skills to assess customer needs and educate customer on available product/services. Resolves customer complaints/issues; expedites correction or adjustment if warranted. Additional Information In person interview is acceptable.
    $34k-41k yearly est. 1d ago
  • Customer Service Technician

    Imris Imaging, Inc. DBA Imris

    Customer service representative job in Chaska, MN

    Job DescriptionSalary: $30-$33/hour As a leader in image guidance solutions, IMRIS Imaging, Inc. provides optimized, fully integrated image-guided therapy environments that address the important needs of patients, clinicians, and hospitals by delivering timely MRI and imaging data to clinicians for use during surgical or interventional procedures. The IMRIS Surgical Theatre enables intraoperative imaging directly within operating rooms. The Company also designs and manufactures proprietary head fixation devices, imaging coils and OR tables for use in this unique and multifunctional intraoperative environment. It is estimated that over 70,000 patients have benefited from lifesaving or life-extending procedures performed in an IMRIS Surgical Theatre. IMRIS will continue to integrate new intraoperative imaging technologies and shape the future of neurosurgery in operating rooms worldwide. We are currently searching for a Customer Service Technician (CST) to join our Customer Service Team. This role will be performed both on-site and is based in the Greater Twin Cities area at our Chaska, MN headquarters. Please note: There is no relocation offered for this role. The ideal candidate should reside in the Greater Twin Cities area. TheCustomer Service Technician (CST) is an office-based, customer-facing role responsible for assisting with the installation, service, maintenance and modification of IMRIS Imagings intraoperative imaging theatres at the IMRIS lab and customer sites. The CST applies technical acumen to deliver customer satisfaction while meeting corporate and financial objectives and service opportunities. This role supports and interacts with Customer Service, Sr. Lab Technician, Clinical Applications, Manufacturing Operations, R&D, and QA/RA functions. The CST is responsible for managing the customer service tools and cage. This position requires technical and interpersonal skills in order to solve unique problems and achieve mutual goals ESSENTIAL DUTIES AND RESPONSIBILITIES Assist with installation, corrective service, preventative maintenance, and modifications on equipment within IMRISs Intraoperative Surgical Theatres at customer sites with minimal supervision. Assist with system installations per equipment specifications, installation protocols, customer configuration, and program schedule to ensure equipment functionality and delivery. Assist with corrective service on existing customer systems upon customer complaint/product failure. Assist with proactive maintenance per equipment specifications, customer configuration, and pre-defined schedule to ensure the availability of intraoperative imaging to customers and patients. Implement Field Action Plans/product modifications across the defined product line and customer base per protocol and established timeline. Create, update, and maintain service calls with customer reported problem, repair details, associated work activities, and part consumption within the IMRIS ERP system. Document and process complaint information per defined protocol. Complete all service and installation activities consistent with international quality standards. Comply with IMRISs Quality Management System; follow established procedures and complete required installation and service records for device history retention. Perform necessary administrative duties accurately and in full per defined standards. Provide field feedback, identify corrective and preventive measures, support process improvements, and implement Service project plans as needed. Align with the Service Methods Specialist and other CSE members to solve unique product failures and service issues. Build and maintain productive working relationships with customers, peers, and business partners. Develop, update, and maintain installation and service procedures, tools, and equipment. Assist, and/or lead as appropriate, Service activities and projects driven by business, functional, product or customer need both in the office and field settings. Manage schedule, time commitment, and deliverables amongst field service responsibilities. Support departmental goals and business objectives. Maintain the Lab MRI systems as a safe and effective work site for the IMRIS organization. Maintain the CS cage and Tools, including calibrated tools and shipping to and from sites as required. Perform or coordinate scheduled maintenance on MR systems, Lab equipment and controlled/calibrated tools within Customer Service control in the Lab. Assist Sr Lab Technician with close control of modifications to Lab systems, related documentation and system state logs. Required overnight travel for on-site customer service of approximately 40-60%; remaining time to be spent at IMRIS office to fulfill job responsibilities as defined above. Required to be onsite at IMRIS office for a minimum of 3 days per week, aligning with IMRIS team days. System installations may require travel of up to 14 days onsite. SUPERVISION RECEIVED AND EXERCISED Works under the guidance of the Customer Service Manager. This position does not supervise other employees. This position requires moderate supervision. KNOWLEDGE, SKILLS, AND ABILITIES REQUIREMENTS Experience with repairing, maintaining, and testing capital medical equipment; aptitude to troubleshoot, analyze and formulate solutions to complex problems. Strong mechanical and electronics/computer background is preferred. Must be proficient in the use of standard hand tools and service test equipment. Must be proficient with PC and various Microsoft Office applications. Able to work both individually and in an established team setting. Strong customer relationship skills, build trust over time by producing results that match commitments. Ability to travel and provide service/field support in assigned geography and regionally within the US; ability to support international sites if/as requested. Willingness to participate in on-call rotation. Valid driver's license and good driving record required. Must be willing to work varying hours and up to approximately 30% overtime, as business needs dictate and change. Able to lift 50 pounds. Able to work in an MR healthcare environment. IMRIS offers a competitive and comprehensive benefits package that includes: Health insurance Dental insurance 401(k) Savings Plan plus matching Flexible Spending Account Life Insurance Disability Insurance Vision Insurance Generous paid time off and sick leave Incentive Bonus Paid Parental Leave Compensation Disclaimer The actual rate of pay offered within this range may depend on several factors, such as skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization values pay equity and considers the internal equity of our team when making any offer. Visit our website:************* Visit our youtube channel: ************************************ Follow us on Twitter: @imris_inc IMRIS is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, pregnancy, national origin, physical or mental disability, genetics, sexual orientation, gender identity, veteran status, or any other legally-protected status.
    $30-33 hourly 4d ago
  • County Veterans Service Officer

    Le Sueur County 3.6company rating

    Customer service representative job in Le Center, MN

    Job DescriptionCounty Veterans Service OfficerVeteran Services Dept/Div: Veterans Service Office/N/A FLSA Status: Non Exempt General Definition of Work Performs complex administrative work directing, supervising and providing services aimed at helping Veterans to obtain benefits through local, state, federal or other agencies, maintaining records and reports, and related work as apparent or assigned. Evaluate and assess the success of the services provided and recommend additional services as needed. Work involves setting policies and goals under the direction of the County Commissioners and County Administrator. Departmental supervision is exercised over all personnel within the department. Full-Time & Part-Time employment will be considered for this position. Qualification Requirements To perform this job successfully, an individual must be able to perform each essential functions satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions. Essential Functions Assist Veterans and dependents in applying for state or federal benefits from the Department of Veterans Affairs or other agencies including assisting them with completing initial and ongoing paperwork, applications and written materials, researching and obtaining client information, assisting with securing benefits, and acting as a liaison with other local, state and federal agencies. Assist Veterans with appealing claims that were denied; assists with collecting and compiling necessary information to defend the claim ensuring that timelines are met in order to meet claim requirements. Facilitates, integrates and mobilizes community resources on behalf of Veterans and dependents; develops or recommends services where they do not exist. As a point of first contact, may need to evaluate, assess and determine if a Veteran shows signs of being a danger to themselves or others and may recommend further evaluation to appropriate resources. Assist Veterans in: obtaining necessary inpatient and outpatient care from the medical centers and outreach clinics; completing necessary paperwork; obtaining transportation; acting as a liaison for the Veteran with regards to other public health, home health or placement services and Human Services. Assist Veterans in filing, refilling or defending claims and proceedings involving the military services including subsistence programs for the Veteran or dependents, dental programs, optical programs or educational based resources. Attend meetings, conferences or workshops as a representative of the department or county; attends emergency or off duty calls regarding Veteran assistance or Veteran needs. Implement changes in local, state or federal law into daily business routine; assist with interpreting any legal changes to Veterans. Oversee, supervise and direct support staff; review and evaluate work. Serve as a liaison for Veterans services organizations in the county and to state or federal agencies. Perform duties of subordinate staff when necessary. Knowledge, Skills and Abilities Comprehensive knowledge of the laws, rules, regulations, policies, processes and procedures governing Veterans programs and benefits; ability to deal with people who have various mental, socio-economic and risk levels; ability to deal with hostile, potentially unstable and sometimes unkempt persons in a calm and effective manner; comprehensive skill and coordination of services for Veterans and evaluation of gaps in services; comprehensive knowledge of community organizations, agencies and facilities related to Veterans affairs; thorough skill using standard computer equipment and related hardware and software; thorough skill filling out benefit forms and relating necessary data to agencies; thorough skill using standard database programs; comprehensive knowledge composing general correspondence and standard correspondence related to claims; ability to make arithmetic computations using whole numbers, fractions and decimals; shall be able to compute rates, ratios and percentages; multi task; direct and supervise staff; understand, interpret and apply technical rules, directives and regulations; deal with officials, Veterans, dependents and others fairly and effectively; establish and maintain effective working relationships with associates; prepare reports and maintain records; establish and maintain effective working relationships with clients, service providers, federal agency representatives, medical facilities and the general public. Education and Experience Bachelor's degree and considerable knowledge of the operations/culture of the military, Veteran advocacy, or equivalent combination of education and experience. Physical Requirements This work requires the occasional exertion of up to 50 pounds of force; work regularly requires speaking or hearing, using hands to finger, handle or feel and repetitive motions, frequently requires sitting and occasionally requires standing, walking, climbing or balancing, stooping, kneeling, crouching or crawling, reaching with hands and arms, pushing or pulling and lifting; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word and conveying detailed or important instructions to others accurately, loudly or quickly; hearing is required to perceive information at normal spoken word levels; work requires preparing and analyzing written or computer data, operating machines, operating motor vehicles or equipment and observing general surroundings and activities; work occasionally requires exposure to outdoor weather conditions; work is generally in a moderately noisy location (e.g. business office, light traffic). Special Requirements Prior to hire, must be a Veteran as defined by Minnesota State Statutes, Section 197.447. Valid driver's license in the State of Minnesota. Within one year of hire, accredited through the National Veterans Service Officer Association and other national service organizations. Ability to maintain certifications and accreditations through ongoing education. Other Requirements The incumbent may encounter not public data in the course of these duties. Any access to not public data should be strictly limited to accessing the data that are necessary to fulfill the employment responsibility. While data are being accessed, incumbent should take reasonable measures to ensure the not public data are not accessed by individuals without a work reason. Once the work reason to access the data is reasonably finished, incumbent must properly store the not public data according to Chapter 13 Minnesota Statute. If a new work assignment requires access to not public data, the incumbent is permitted to access not public data for the work assignment purposes only. Any access to not public data must be strictly limited to the data necessary to complete the work assignment and after the assignment is completed, the employee's work assignment no longer requires access. Full-Time & Part-Time employment will be considered for this position. Minimum Qualifications Prior to hire, must be a Veteran as defined by Minnesota Statue Statues, Section 197.447 (Must include DD214). Valid driver's license in the State of Minnesota. Prior experience in a supervisory role (3+ years). Salary: Salary Range: $36.60 - $51.74 per hour. Benefits: Vacation/sick/holiday pay & retirement plan for part time employment. Health insurance, life insurance, retirement plan, vacation/sick/holiday pay and many other voluntary benefits for full-time employment. Contact information: Sarah Pint Le Sueur County Human Resources 88 South Park Avenue Le Center, MN 56057 Email: ******************** Tele: ************ / Fax: ************ Job open until filled. Applications will be reviewed on January 23, 2026. Equal Opportunity Employer
    $36.6-51.7 hourly 7d ago
  • Customer Service Representative

    Planet Fitness-PF Baseline Fitness

    Customer service representative job in Mankato, MN

    Job DescriptionJob Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities Greet/meet potential members, providing a great customer experience. Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs. Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem. Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications Honesty and good work ethic Strong customer service skills Basic computer proficiency Physical Demands Standing and walking at least 75% of the shift Talking in person or on the phone at least 75% of the shift Must be able to lift to 50 lbs. less than 30% of the time. Benefits Dollars for Scholars Program Employee Appreciation Program Free Membership for self and one family member or friend Team Member Support Team Health, Dental and Vision Insurance Critical Illness Insurance Short Term Disability Insurance Accident Insurance Voluntary Life Insurance Pet Insurance HSA - Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness
    $31k-40k yearly est. 12d ago
  • Call Center Rep

    Global Channel Management

    Customer service representative job in Mankato, MN

    Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications Previous call center experience Knowledge of how to increase sales via suggestive selling techniques Minimum Qualifications: Ability to multi-task through multiple computer screens to using resources efficiently to create an amazing customer experience â Strong communication skills Proficiency with Microsoft Office High School diploma or equivalent Additional Information $12hr CTH
    $12 hourly 1d ago
  • Customer Service Representative - State Farm Agent Team Member

    Randall Cirksena-State Farm Agent

    Customer service representative job in Clarks Grove, MN

    Job DescriptionBenefits: License Reimbursement Hourly Plus Commission Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Randall Cirksena - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly.
    $31k-40k yearly est. 20d ago
  • Customer Service Rep(01957) - 629 4th St NW

    Domino's Franchise

    Customer service representative job in Faribault, MN

    Job Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 16 years of age or older. General Job Duties For All Store Team Members · Operate all equipment. · Stock ingredients from delivery area to storage, work area, walk-in cooler. · Prepare product. · Receive and process telephone orders. · Take inventory and complete associated paperwork. · Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills · Ability to comprehend and give correct written instructions. · Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills · Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). · Must be able to make correct monetary change. · Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. · Ability to enter orders using a computer keyboard or touch screen. Work Conditions EXPOSURE TO · Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. · In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. · Sudden changes in temperature in work area and while outside. · Fumes from food odors. · Exposure to cornmeal dust. · Cramped quarters including walk-in cooler. · Hot surfaces/tools from oven up to 500 degrees or higher. · Sharp edges and moving mechanical parts. SENSING · Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. · Depth perception. · Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. Additional Information PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4". Walking For short distances for short durations Sitting Paperwork is normally completed in an office at a desk or table Lifting · Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. · Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. · Cases are usually lifted from floor and stacked onto shelves up to 72" high. Carrying · Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. · Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. · Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing · To move trays which are placed on dollies. · A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push. · Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending · Forward bending at the waist is necessary at the pizza assembly station. · Toe room is present, but workers are unable to flex their knees while standing at this station. · Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. · Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching · Reaching is performed continuously; up, down and forward. · Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. · Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. · Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks · Eye-hand coordination is essential. Use of hands is continuous during the day. · Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. · Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. · Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. · Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
    $31k-40k yearly est. 6d ago
  • Customer Service Representative

    Taylor Communications 4.5company rating

    Customer service representative job in North Mankato, MN

    Come Work with Us! Taylor is proud to now offer “DailyPay”. With “DailyPay”, you can get paid on your very first day. No more waiting for direct deposit or a paper check! ********************************************* Taylor Corporation is a growing, dynamic company with big plans for the future ― and our people. Family owned and proud of it, we power our employees' potential and strive to create opportunity and security for every member of the team. We're passionate about our work, we believe there is always a better way, and we're in this for the long haul. Ready to build a career? It's time to look at Taylor. Your Opportunity: Navitor, a branch of Taylor Corporation, is looking for a new Customer Service Representative to join the team onsite in our North Mankato, MN facility! Your Responsibilities: Work with our customers and sales representatives by taking incoming calls and making outbound calls Enter and process orders with our internal systems Demonstrate flexibility in dealing with the personal and stylistic differences of internal and external customers Represent the company and its products in a courteous and professional manner Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer's experience Your Shift: 1st Shift; Monday - Friday, 7:30am - 4:00pm Onsite at 1750 Tower Blvd. North Mankato, MN 56003 You Must Have: 1+ experience in a Customer Service related field Strong written and verbal communication skills Professional phone and email etiquette Strong multi-tasking, attention to detail and analytic problem-solving skills We Would Also Prefer: High school education or equivalent Strong knowledge of printing process and pricing Strong computer experience with a preference in Microsoft Office The anticipated hourly range for this position is $16.00 - 20.00. The actual base offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The range listed is just one component of Taylor Corporation's total compensation and benefits package for employees. About Taylor Corporation One of the largest print and communications firms in North America, Taylor's family of companies provides a diverse set of products, services and technologies that address the toughest business challenges. We work diligently each day to create printed and digital marketing communication solutions that help power many of the world's most recognizable brands. With more than 50 years of category expertise and 10,000 employees spanning dozens of U.S. states and multiple countries, Taylor serves businesses and distributors both large and small. Our employees enjoy a comprehensive benefit package including a choice of several health plans, dental, vision, wellness programs, life and disability coverage, flexible spending accounts, health savings accounts, a 401(k) plan with company match, paid time off (PTO) and 64 hours of annual holiday pay. The Employer retains the right to change or assign other duties to this position. Taylor Corporation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Taylor Corporation including all partners and affiliates is an Equal Opportunity Employer/Veterans/Disabled.
    $16-20 hourly Auto-Apply 15d ago
  • Regional Marketing Representative (Hybrid - Shakopee, MN)

    GN Group 3.9company rating

    Customer service representative job in Shakopee, MN

    Regional Marketing Representative Please consider before applying: This position follows a hybrid work model and requires regular onsite presence at our Shakopee facility three days per week. The primary role of the Regional Marketing Representative is to provide localized marketing planning and support for hearing care professionals working with ReSound in an identified area of the US. The position will also be responsible for introducing new marketing and support programs to those ReSound customers as well as leading a forward-thinking approach to marketing planning and tactic execution. Essential Functions: Customer Interaction & Consulting: Provide primary point of contact for customers seeking support of their marketing efforts. Work alongside sales representatives to develop local market customer plans and identify local marketing opportunities. Participate in conference calls and/or meetings with key customers and prospective customers to discuss marketing opportunities and share ReSound marketing capabilities. Provide experience & data-backed advice to customers when requested on: General effectiveness of specific marketing ideas in a given market Recommended timing of various marketing vehicles to optimize effectiveness Advice on how to enhance their marketing ROI Follow-up with accounts reviewing program post-mortem Project Execution: Facilitate execution of customized marketing projects for customers through internal and external resources. Projects include traditional tactics (Newspaper ads, brochures, direct mail, referral programs) and digital tactics (website, SEO, paid search, display ads, Google/Facebook ads, redirect, and social media). Vendor Interaction: Work with existing and new vendors to complete project requests on behalf of ReSound customers. Effectively communicate through proofing process as intermediary between vendor and customer. Responsible from project inception through completion. Reporting: Will be responsible to document marketing data for analysis. Documentation happens within PM software-based system. Regional Marketing Representative will be responsible for providing and presenting to small groups on multiple reports detailing accounts, projects and efficacy of programs where applicable. Regional Marketing Representative will be responsible for providing and presenting a quarterly summary report to assigned sales region representatives & marketing peers. Competencies (Knowledge and Skills needed for this position): Effective verbal presentation and written communication. Phone and email main communication platforms Detail oriented and results driven Ability to manage several tasks simultaneously and prioritize work with a variety of internal and external customers Ability to work well with customers to understand their objectives, align on recommendations, and implement plans to reach goals Demonstrated capability to engage stakeholders regarding marketing advice Ability to work with multiple projects simultaneously and ensure high-quality execution Ability to effectively communicate the strategic rationale of various marketing programs as they relate to enhancing growth in each account Ability to understand opportunity identification and prioritization as it relates to meeting targets Understanding of Resounds' product line and how it can be leveraged to drive more business or garner competitive share An understanding of the hearing instrument business from both a manufacturer and dispenser point of view Required Qualifications: Education: Bachelor's degree in marketing or a business-related field Experience: Minimum of 5 years marketing experience Experience in medical device or hearing industry Experience with franchise or small-business owners Travel: Limited travel may be required. 2-3 trips per year. Pay Transparency Notice: The target annual compensation for this position can range from $70,000.00 - $90,000.00 with a discretionary bonus if you are an active employee as of the fiscal year-end. Compensation for roles at GN depends on a wide array of factors including but not limited to location, role, skill set, and level of experience To remain competitive, GN offers a competitive benefits package, including annual bonuses, health insurance, a 401(k) plan, and paid vacation and holidays Working Environment: Combination of office setting and remote (home-based) work. Tuesday, Wednesday and Thursdays are mandatory in-office days. Physical Demands: Prolonged periods of sitting or standing at a desk/workstation are required. Regular use of phone, computer and email is essential. The employee must occasionally lift and/or move up to 15 pounds. Position Type and Expected Hours of Work: Full-Time: 40 Hours/Week We encourage you to apply: We highly value a mindset, motivation, and energy, that aligns with our core values, to not only ensure growth for you, but for your team and the wider GN organization as well. We are committed to an inclusive recruitment process: GN welcomes applicants from all backgrounds and applicants will receive equal consideration for employment. We make life sound better by developing intelligent sound solutions that transform lives through the power of sound, enabling you to hear more, do more & be more than you ever thought possible. Founded in 1869, GN group today has more than 6,000 employees. Disability Accommodation: If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail ***************** or call ************. This email and phone number is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response. GN brings people closer through our advanced intelligent hearing, audio, video, and gaming solutions. Inspired by people and motivated by innovation, we deliver technology that enhances the senses of hearing and sight. We enable people with hearing loss overcome real-life problems, improve communication and collaboration for businesses and provide great experiences for audio and gaming enthusiasts. We hope you will join us on this journey and look forward to receiving your application. #LI-ReSound
    $70k-90k yearly Auto-Apply 34d ago
  • Service Writer

    North Central International-Glencoe

    Customer service representative job in Glencoe, MN

    Job DescriptionService Writer North Central International is a full-service Navistar/International Truck dealer group with locations across Minnesota, Northern Iowa, and South Dakota. We offer truck sales and service, parts sales, and Idealease truck leasing/rentals. Our primary focus is to keep customers on the road by having an exceptional experience within our organizations. Please come join our team! Candidate will greet customers, listen to their description of the problems or service needed, determine the type of service required and prepare repair orders. If a vehicle requires additional repairs not covered in the original order, they estimate the additional cost and telephone the customer for permission to do the work. They also advise customers on other available services. Minimum Qualifications: High school diploma or GED required Minimum 2 years of experience managing a team of technicians. Working knowledge of truck shop operations; mechanical experience preferred. Strong interpersonal communication skills with both internal teams and customers. Proficiency with standard business software and ability to learn proprietary systems. Essential Functions: Manage diesel technicians, ensuring the right tech is on the right job every time Schedule customer repairs so they can be completed efficiently Communicate with customers in a friendly, professional manner regarding service needs, job status, and repairs. Resolve escalated customer concerns or complaints in a timely and effective way. Enter repair work information into the computer and update as needed Cooperate with parts and sales departments to ensure a positive customer experience. Serve as the liaison between the shop and sales, warranty, and parts departments. Provide status updates, coordinate scheduling, and ensure alignment on customer and operational needs. Make quick, informed decisions to address issues as they arise. Maintain a calm, solutions-oriented approach during high-volume periods. Must be a leader with the ability to work in a fast-paced environment. Must be able to multi-task. Must be computer literate with the ability to learn our business system. This is not necessarily a list of all the duties, responsibilities and requirements associated with this position. While the accountabilities noted herein are intended to be an accurate reflection of the current job, the dealership reserves the right to revise the functions and duties as circumstances dictate. We are an Equal Opportunity Employer.
    $31k-46k yearly est. 2d ago
  • Private Client Relationship Associate

    Brown Advisory 4.9company rating

    Customer service representative job in Washington, MN

    Every firm has a culture - the values, beliefs, methodology, attitudes and standards that reflect an organization's DNA. But the truly inspiring firms - the game-changers, the industry leaders and the disruptors - have cultures that propel them to innovate and stand out. At Brown Advisory, we aim to be one of those inspired firms. Over the years, we have purposefully built and nurtured our client-first culture. Brown Advisory is an independent investment management and strategic advisory firm committed to delivering a combination of first-class performance, strategic advice and the highest level of client service. The firm's clients-including individuals, families, family offices, endowments, foundations, charities, institutions, consultants, and financial intermediaries-are served by over 950 colleagues worldwide, all of whom are equity owners of the firm. Abu Dhabi | Austin | Baltimore | Boston | Delaware | Frankfurt | London | Nashville | New York | North Carolina | San Francisco | Singapore | Southern California | Tokyo | Virginia | Washington, D.C Position Summary Private Client Service delivers highly customized and comprehensive service to our clients. As a key member of this team, the Relationship Associate will execute on a range of client requests while maintaining proactive account administration. The Relationship Associate will follow the firm's best practices to ensure that all client-related activity is completed in a prompt, accurate, and thorough manner. Additional responsibilities include workflow coordination with the broader client-facing team related to clients' investments, estate planning, and account administration. The primary duties and responsibilities include but are not limited to: * Serve as a critical team member in partnership with Client Service Advisors and Senior Associates. * Partner with key internal stakeholders within Operations, Private Equity, Portfolio Management, Strategic Advisory, and Compliance to provide comprehensive day-to-day service to clients. * Execute cash management activities including but not limited to domestic and international fund transfers, monitoring client cash balances, establishing recurring payments, and resolving issues as needed. * Proactively perform client account activities, such as new account onboarding, asset transfers, online enrollment, document delivery, and customized reporting. * Prepare investment-related documents for client signature, including investment management agreements, letters of authorization, and fee schedules. * Maintain CRM records for clients and prospects. * Complete ad hoc client-related projects as needed. Qualifications: * Bachelor's degree required * 2-5 years experience preferred; financial services industry preferred * Experience with trust administration and/or client account documentation a plus * Proficiency with M.S. Office suite including Excel, Word & PowerPoint * Strong quantitative, analytical, and interpersonal skills * Highly organized work style; detail-oriented and accurate * Ability to multi-task and adapt to changing priorities to meet client demands * Collaborative team-player; self-motivated with a strong work ethic * Demonstrates tact, discretion and good judgement in handling sensitive and confidential information * Proficiency in leveraging systems and processes to execute activities with accuracy and efficiency * Exhibits excellent communication skills, both verbal and written * Eager to contribute and learn, ask questions and provide solutions * Ability to work in the Washington office location Applicants must be authorized to work in the United States without the need for current or future employer-sponsored work authorization (e.g., H-1B , O-1, F-1 (OPT), TN, or any other non-immigrant visa classifications that require employer support or sponsorship). DC Salary: $65-$82k. Commensurate with experience and location. Does not include bonus or long term incentive eligibility (if applicable). NY Salary: $71-$90k. Commensurate with experience and location. Does not include bonus or long term incentive eligibility (if applicable). Benefits At Brown Advisory we offer a competitive compensation package, including full benefits. * Medical * Dental * Vision * Wellness program participation incentive * Financial wellness program * Fitness event fee reimbursement * Gym membership discounts * Colleague Assistance Program * Telemedicine Program (for those enrolled in Medical) * Adoption Benefits * Daycare late pick-up fee reimbursement * Basic Life & Accidental Death & Dismemberment Insurance * Voluntary Life & Accidental Death & Dismemberment Insurance * Short Term Disability * Paid parental leave * Group Long Term Disability * Pet Insurance * 401(k) (50% employer match up to IRS limit, 4 year vesting) Brown Advisory is an Equal Employment Opportunity Employer.
    $71k-90k yearly Auto-Apply 2d ago
  • Inside Sales Representative

    DPR Construction 4.8company rating

    Customer service representative job in Washington, MN

    OES Equipment, part of the DPR Family of Companies, is a fast-paced supply and rental equipment company in the construction industry. We are seeking a motivated Inside Sales Representative to serve as a key customer contact and resource for our clients in the greater DC / Baltimore area. This role requires a positive and outgoing attitude, attention to detail, the ability to be a team player and to provide excellent customer service, act as the subject matter expert for our product lines and services as well as ensure customer satisfaction through quality work and timely order fulfillment. Responsibilities will include but may not be limited to the following: Duties and Responsibilities * Building key relationships to provide outstanding customer service. * Receiving, placing, and filling customer orders. * Providing and recommending solutions to the customer. * Placing and receiving purchase orders. * Quoting and invoice processing. * Data entry and other miscellaneous office management tasks as needed. Required Skills and Abilities * Proven success in a sales and customer focused environment. * Excellent listening and communication skills. * Intermediate proficiency in Microsoft Office Suite. * Strong work ethic and a "can-do" attitude. * Ability to work in both a team environment and independently. Education and Experience * 1-2+ years of sales experience required. * Construction supply and equipment industry knowledge preferred. * Experience with RentalMan (Wynne Software) a plus. * Knowledge of Coupa (P2P software) preferred. Physical Requirements * Prolonged periods sitting at a desk and working on a computer. * Must be able to lift up to 50 pounds at times. DPR Construction is a forward-thinking, self-performing general contractor specializing in technically complex and sustainable projects for the advanced technology, life sciences, healthcare, higher education and commercial markets. Founded in 1990, DPR is a great story of entrepreneurial success as a private, employee-owned company that has grown into a multi-billion-dollar family of companies with offices around the world. Working at DPR, you'll have the chance to try new things, explore unique paths and shape your future. Here, we build opportunity together-by harnessing our talents, enabling curiosity and pursuing our collective ambition to make the best ideas happen. We are proud to be recognized as a great place to work by our talented teammates and leading news organizations like U.S. News and World Report, Forbes, Fast Company and Newsweek. Explore our open opportunities at ********************
    $54k-68k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative

    Taylor Corporation 4.3company rating

    Customer service representative job in Mankato, MN

    Come Work with Us! Taylor is proud to now offer "DailyPay". With "DailyPay", you can get paid on your very first day. No more waiting for direct deposit or a paper check! partners/taylorcorp/ Taylor Corporation is a growing, dynamic company with bigplans for the future-and our people. Family owned and proud of it, we power our employees' potential and strive to createopportunityand security for every member of the team. We're passionate about our work, we believe there is always a better way, and we're in this for the long haul. Ready to build a career? It's time to look at Taylor. Your Opportunity: Navitor, a branch of Taylor Corporation, is looking for a new Customer Service Representative to join the team onsite in our North Mankato, MN facility! Your Responsibilities: Work with our customers and sales representatives by taking incoming calls and making outbound calls Enter and process orders with our internal systems Demonstrate flexibility in dealing with the personal and stylistic differences of internal and external customers Represent the company and its products in a courteous and professional manner Continuously evaluate andidentifyopportunities to drive process improvements that positivelyimpactthe customer's experience Your Shift: 1st Shift; Monday - Friday, 7:30am - 4:00pm Onsite at 1750 Tower Blvd. North Mankato, MN 56003 You Must Have: 1+ experience in a Customer Service related field Strong written and verbal communication skills Professional phone and email etiquette Strong multi-tasking, attention to detail and analytic problem-solving skills We Would Also Prefer: High school education or equivalent Strong knowledge of printing process and pricing Strong computer experience with a preference in Microsoft Office Theanticipatedhourly range for this position is $16.00 - 20.00. The actual base offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The range listed is just onecomponentof Taylor Corporation's total compensation and benefits package for employees. About Taylor Corporation One of the largest print and communications firms in North America, Taylor's family of companies provides a diverse set of products, services and technologies that address the toughest business challenges. We work diligently each day to create printed and digital marketing communication solutions that help power many of the world's most recognizable brands. With more than 50 years of categoryexpertiseand10,000 employeesspanning dozens of U.S. states and multiple countries, Taylor serves businesses and distributors both large and small. Our employees enjoy a comprehensive benefit package including a choice of several health plans, dental, vision, wellness programs, life and disability coverage, flexible spending accounts, health savings accounts, a 401(k) plan with company match, paid time off (PTO) and64 hoursof annual holiday pay. The Employerretainsthe right to change or assign other duties to this position. Taylor Corporation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin,veteranor disability status. Taylor Corporation including all partners and affiliates is an Equal Opportunity Employer/Veterans/Disabled.
    $32k-37k yearly est. 5d ago
  • Call Center Rep

    Global Channel Management

    Customer service representative job in Mankato, MN

    Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications Previous call center experience Knowledge of how to increase sales via suggestive selling techniques Minimum Qualifications: Ability to multi-task through multiple computer screens to using resources efficiently to create an amazing customer experience â Strong communication skills Proficiency with Microsoft Office High School diploma or equivalent Additional Information $12hr CTH
    $12 hourly 60d+ ago
  • Customer Service Rep(01957) - 629 4th St NW

    Domino's Franchise

    Customer service representative job in Faribault, MN

    ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 16 years of age or older. General Job Duties For All Store Team Members · Operate all equipment. · Stock ingredients from delivery area to storage, work area, walk-in cooler. · Prepare product. · Receive and process telephone orders. · Take inventory and complete associated paperwork. · Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills · Ability to comprehend and give correct written instructions. · Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills · Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). · Must be able to make correct monetary change. · Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. · Ability to enter orders using a computer keyboard or touch screen. Work Conditions EXPOSURE TO · Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. · In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. · Sudden changes in temperature in work area and while outside. · Fumes from food odors. · Exposure to cornmeal dust. · Cramped quarters including walk-in cooler. · Hot surfaces/tools from oven up to 500 degrees or higher. · Sharp edges and moving mechanical parts. SENSING · Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. · Depth perception. · Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. Additional Information PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4". Walking For short distances for short durations Sitting Paperwork is normally completed in an office at a desk or table Lifting · Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. · Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. · Cases are usually lifted from floor and stacked onto shelves up to 72" high. Carrying · Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. · Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. · Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing · To move trays which are placed on dollies. · A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push. · Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending · Forward bending at the waist is necessary at the pizza assembly station. · Toe room is present, but workers are unable to flex their knees while standing at this station. · Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. · Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching · Reaching is performed continuously; up, down and forward. · Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. · Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. · Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks · Eye-hand coordination is essential. Use of hands is continuous during the day. · Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. · Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. · Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. · Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
    $31k-40k yearly est. 13d ago
  • Customer Service Representative

    Taylor Communications 4.5company rating

    Customer service representative job in North Mankato, MN

    Start a new career with us. Taylor Corporation is a growing, dynamic company with big plans for the future ― and our people. Family owned and proud of it, we power our employees' potential and strive to create opportunity and security for every member of the team. We're passionate about our work, we believe there is always a better way, and we're in this for the long haul. Taylor is proud to now offer “DailyPay.” With “DailyPay,” you can get paid on your very first day. ********************************************* Ready to build a career? It's time to look at Taylor. Your Opportunity: Taylor Corporation is looking for a Customer Service Representative to support customers by phone and email, resolve inquiries, and ensure a positive experience from start to finish. Your Responsibilities: • Respond promptly to customer inquiries by phone, email, or chat • Provide accurate information on products, services, and order status • Resolve product or service-related issues quickly and effectively • Maintain a positive customer experience throughout all interactions • Identify customer needs and offer appropriate solutions • Escalate complex issues to the appropriate internal teams • Follow up with customers to ensure full resolution • Maintain accurate records of all customer interactions and transactions • Input and update customer data in company systems • Stay informed about current products, services, and promotions • Collaborate with internal teams to resolve customer issues • Share customer feedback to support service improvements • Follow established company policies and procedures Your Shift: • Monday - Friday, 8:30 a.m. - 5:00 p.m. You Must Have: • Excellent verbal and written communication skills • Strong problem-solving and critical-thinking abilities • Ability to stay calm and professional during high-pressure situations • Basic computer skills and comfort using customer service software • Previous customer service experience is a plus but not required • Reliable attendance and the ability to work independently and as part of a team The anticipated hourly range for this position is $16.00 - $18.00. The actual base offered depends on several factors, including qualifications, relevant experience, skills, and the location in which the applicant will be performing the job. The listed range is one component of Taylor Corporation's total compensation and benefits package. About Taylor Corporation One of the largest print and communications firms in North America, Taylor's family of companies provides a diverse set of products, services and technologies that address the toughest business challenges. We work diligently each day to create printed and digital marketing communication solutions that help power many of the world's most recognizable brands. With more than 50 years of category expertise and 10,000 employees spanning dozens of U.S. states and multiple countries, Taylor serves businesses and distributors both large and small. Our employees enjoy a comprehensive benefit package including a choice of several health plans, dental, vision, wellness programs, life and disability coverage, flexible spending accounts, health savings accounts, a 401(k) plan with company match, paid time off (PTO) and 64 hours of annual holiday pay. The Employer retains the right to change or assign other duties to this position. Taylor Corporation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status Taylor Corporation including all partners and affiliates is an Equal Opportunity Employer/Veterans/Disabled.
    $16-18 hourly Auto-Apply 33d ago
  • Inside Sales Representative

    GN Group 3.9company rating

    Customer service representative job in Shakopee, MN

    The Inside Sales Representative's (ISR) primary role is to partner with Territory Sales Managers (TSM) to maintain and grow sales in a specified territory. The ISR is responsible for lead generation, maintaining customer satisfaction and building relationships with our VA, Indian Health, Department of Defense, and Community Care customers. Essential Functions (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Lead generation- Prospecting new customers to increase customer count. Prospecting existing customers to increase order rate. Conducting outreach via phone and email Assess customer needs. Develop meaningful relationships with customers to encourage trust and loyalty. Promote current products on VA Contract. Educate customers on the company's current and upcoming product lines and technologies to provide better overall solution and increase order rate. Address customer questions and overcoming objections. Monitor On-Boarding report to identify new customers for the on-boarding process. Follow up on cold and warm leads to further the sales process. Utilize available sales reporting tools to monitor territory strengths, opportunities, challenges, and threats. Work cooperatively with TSM and CSR on sales process to grow territory. Travel to events such as National Seminars and Regional Seminars as required. Some topical presentation as needed. Stay current on product knowledge, including features and functions. Competencies (Knowledge and Skills needed for this position.) Attention to detail, accuracy and thoroughness Good written and verbal skills Ability to manage multiple tasks simultaneously, competing demands for time, frequent change in priorities, delays or unexpected events Ability to prioritize work activities Efficient use of time Desired Qualifications Required Education (if necessary): College degree or equivalent Preferred Education (if necessary): AuD /Hearing Aid Dispenser's license Other Information Direct reports: None Indirect reports: None Working Environment: Hybrid Please note this is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. We encourage you to apply Even if you don't match all the above-mentioned skills, we will gladly receive your application if you think you have transferrable skills. We highly value a mindset, motivation, and energy, that aligns with our core values, to not only ensure growth for you, but for your team and the wider GN organization as well. We are committed to an inclusive recruitment process GN ReSound welcomes applicants from all backgrounds and applicants will receive equal consideration for employment. We make life sound better by developing intelligent sound solutions that transform lives through the power of sound, enabling you to hear more, do more & be more than you ever thought possible. Our integrated headset and communications solutions assist professionals in all types of businesses in being more productive. Our wireless headsets are designed to fit any lifestyle - from sports enthusiasts to commuters and office workers. ReSound is part of the GN group, which operates in more than 90 countries across the world. Founded in 1869, GN group today has more than 7,000 employees. Pay Transparency Notice: Total annual compensation for this position includes a competitive base pay, along with performance-based commissions that reward you for your contributions to the company's success. Depending on your work location, the annual base pay for this position may range from $45,000-$55,000 and the total annual compensation, including at-plan commissions, may be around $85,000-$95,000. Compensation for roles at GN depend on a wide array of factors including but not limited to location, role, skill set, and level of experience. To remain competitive, GN offers a competitive benefits package, including annual bonuses, health insurance, a 401(k) plan, paid time off and paid holidays. E-Verify: GN participates in E-Verify. View the E-Verify poster here. View the Right to Work poster here. Disability Accommodation If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail ****************************************. This email is provided for the purpose of supporting applicants who have a disability that prevents them from being able to apply online. Only emails received for this purpose will be returned. Emails left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
    $85k-95k yearly Auto-Apply 41d ago
  • Customer Service Rep 221 Mineral Springs Rd

    Domino's Franchise

    Customer service representative job in Owatonna, MN

    North Star Pizza is an expanding franchise, currently encompassing 27 locations, with significant growth potential. This trajectory offers employees unlimited opportunities for professional advancement within our organization Job Description Customer Service Representative Domino's NOW HIRING NEW SMILES Are you a self starter and LOVES pizza? WE ARE THE PLACE FOR YOU. Qualified applicant must be 16 years old, great communication skills, energenic, enjoys a fun enviroment, and interacts with customers. These employees will answer phones, make pizzas, and work in a great enviroment at Domino's Pizza. Qualifications Join the fast paced Domino's team. No experience necessary. Learn to make all products Answer phones Help our Carryout customers Pay range is $12 to $18 per hour based on your experience Flexible schedules Additional Information All your information will be kept confidential according to EEO guidelines.
    $12-18 hourly 2d ago

Learn more about customer service representative jobs

How much does a customer service representative earn in Mankato, MN?

The average customer service representative in Mankato, MN earns between $27,000 and $45,000 annually. This compares to the national average customer service representative range of $25,000 to $41,000.

Average customer service representative salary in Mankato, MN

$35,000

What are the biggest employers of Customer Service Representatives in Mankato, MN?

The biggest employers of Customer Service Representatives in Mankato, MN are:
  1. Taylor
  2. Taylor Communications
  3. Planet Fitness
  4. Global Channel Management
  5. Frandsen Bank & Trust
  6. Planet Fitness-PF Baseline Fitness
  7. Turbotax
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