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Customer service representative jobs in Natchez, MS

- 45 jobs
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Customer Service Representative
Customer Service Associate
Customer Account Representative
Customer Service And Billing
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  • Customer Relations Representative - State Farm Agent Team Member

    Dennis Singleterry-State Farm Agent

    Customer service representative job in Natchez, MS

    Job DescriptionBenefits: 401(k) matching Bonus based on performance Competitive salary Paid time off ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Dennis Singleterry - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Establish customer relationships and follow up with customers as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business. QUALIFICATIONS: Dedicated to customer service Able to effectively relate to a customer, answer their questions, and anticipate their needs. Excellent communication skills to assist customers and coordinate with other agency team members Proactive in problem-solving BENEFITS: Hourly pay plus commission/bonus Growth potential/Opportunity for advancement within my office Paid time off (vacation and personal/sick days) Health benefits Valuable career-building experience
    $28k-38k yearly est. 22d ago
  • Customer Service Associate I

    Family Dollar 4.4company rating

    Customer service representative job in Vidalia, LA

    We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: + Assist customers with questions and recommendations + Manage sales transactions while working assigned cash register + Maintain security of cash and protect company assets + Keep the store well-stocked, and recover merchandise + Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards + Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders + Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable + Other duties as assigned* **Skills and Experience:** + High school diploma or equivalent is preferred + Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred + Ability to follow instructions and interpret operational documents is required + Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting + Excellent customer service and relationship management skills are required + Strong organizational and communication skills are required + Strong problem-solving and decision-making skills are required **Perks and Benefits:** We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer: + Employee Assistance Program + Retirement plans + Educational Assistance + And much more! _We are an_ _equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and mak_ _e_ _all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles._ _We are committed to_ _complying with_ _the Americans with Disabilities Act (ADA) and providing reasonable_ _accommodations to qualified individuals with disabilities_ _._ _This job specification should not be construed to imply that these requirements are the exclusive standards of the position._ _This is not to be considered a complete list of job duties, which appear in the for this position, and which may be amended from time to time at_ _our_ _discretion._ _Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor._ _Please note, this job description is not a contract of employment and may be_ _modified_ _to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may_ _terminate_ _the employment relationship at any time, with or without cause or notice._ Part time 1919 Carter St,Vidalia,Louisiana 71373 20670 Family Dollar
    $27k-31k yearly est. 45d ago
  • Customer Service Representative

    Circle K Stores 4.3company rating

    Customer service representative job in Ferriday, LA

    Store 2707764: 600 NE E Wallace Blvd, Ferriday, Louisiana 71334Shift AvailabilityFlexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service Representative, you will enjoy: Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability Flexible Schedules Weekly Pay Weekly Bonus Potential Large, Stable Employer Fast Career Opportunities Work With Fun, Motivated People Task Variety Paid Comprehensive Training 401K With a Competitive Company Match Flexible Spending/Health Savings Accounts Tuition Reimbursement Your key responsibilities: You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store! You are good at: Selling products to customers Providing excellent customer care Communication and friendly conversation Performing at a quick pace while having fun Working as part of a team to accomplish daily goals Coming up with great ideas to solve problems Thinking quickly and offering suggestions Great if you have: Retail and customer service experience Sales associate or cashiering experience High school diploma or equivalent Motivation to advance in your career! Willingness to learn and have fun! Physical Requirements: Ability to stand and/or walk for up to 8 hours Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift Occasionally lift and/or carry up to 60 pounds from ground to waist level Push/pull with arms up to a force of 20 pounds Bend at the waist with some twisting up to one hour a shift Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Click below to review information about our company's use of the federal E-Verify program to check work eligibility: In English In Spanish
    $23k-28k yearly est. Auto-Apply 11d ago
  • Customer Service - ONSITE

    Allstar Recovery, LLC

    Customer service representative job in Natchez, MS

    On Site Customer Service Effectively manage incoming calls from clients and debtors Identify and assess clients' needs to achieve satisfaction Complete computer updates and records Provide accurate, valid and complete information by using the right methods Handle complaints, provide appropriate solutions and alternatives and follow up to ensure resolution Follow communication procedures, guidelines and policies Ability to adapt/respond to different types of callers Requirements Proven customer support experience Previous call center experience a plus Strong phone contact handling skills and active listening Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively High school diploma or GED Strong computer skills, including Microsoft office suite of products Regular and Reliable Attendance Required Ability to learn and use new company specific software
    $23k-30k yearly est. 60d+ ago
  • Customer Service Associate

    Variety Stores LLC

    Customer service representative job in Natchez, MS

    Job Description As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves. Duties and Responsibilities: • Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation. Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Working Conditions Retail store environment where extended periods of standing are required Retail store stockroom environment subject to fluctuations in temperature Frequent lifting and maneuvering of merchandise and displays. Exposure to dust and extreme temperatures while unloading trailers. Scheduled work hours may vary, including evenings and weekends. Occasional use of ladders is required.
    $20k-27k yearly est. 9d ago
  • Customer Account Representative

    Affordable Home Furnishings 3.9company rating

    Customer service representative job in Natchez, MS

    Join Affordable Home Furnishings as a Full-Time Customer Account Representative and be part of a dynamic team dedicated to excellence in furniture, appliance and electronics sales and customer service! This position is mostly onsite but also allows you to get out in the field and engage directly with customers, helping them navigate their journey through the rent-to-own process and acquire ownership of the items they need for their home. The excitement of interacting with customers and coming up with solutions to challenges they face while managing accounts and collections awaits you daily. With an attractive pay range of $12 - $14 per hour plus a monthly performance based bonus, your hard work will be well rewarded. Embrace a flexible and energetic work culture that values your input and encourages forward-thinking strategies in retail management. This is a fantastic opportunity to grow within the team and advance your career at your own pace in to store management. You will be given great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Competitive Salary, Paid Time Off, Snack/Drink Room, Employee Discounts, Critical Illness Policy, Accident Policy, Profit Sharing, 75% 401K match, Paid Sick Days, and Paid Vacations. Don't miss your chance to apply and elevate your career in an environment that truly values empathy and customer-centricity! Let us introduce ourselves Affordable Home Furnishings is a family owned and operated company committed to creating opportunities in the communities we serve-providing a safe supportive workplace with work-life balance and career growth for our team, while ensuring all customers have access to quality home furnishings and appliances with the highest level of customer service, no matter their financial situation. We treat our employees and customers like family, making a well furnished home more accessible for everyone. Our goal is to exceed our customer's expectations at every contact point, and every team member plays an important role in this mission. Your day to day as a Customer Account Representative As a Customer Account Representative at Affordable Home Furnishings, your day begins with the essential task of ensuring the showroom floor is inviting and ready for customers. You'll set up visually appealing showroom displays while assembling new furniture, appliances, and electronics, alongside refurbishing previously rented items. Your primary focus throughout the day revolves around sales and providing exceptional customer service, whether it's assisting customers in-store, reaching out via phone, or loading and unloading trucks for deliveries and returns. You'll also handle service calls, offering guidance to customers regarding their rented merchandise and diagnosing any issues that may arise. In the late afternoon and evening, your role shifts to account management (collections), where you'll contact customers to renew expired rental agreements, utilizing both phone outreach and field visits to maintain strong relationships and customer accounts. This diverse blend of responsibilities ensures that you play a vital part in the success of our retail management team. What matters most To thrive as a Customer Account Representative at Affordable Home Furnishings, certain key skills are essential. Exceptional communication skills are crucial, enabling you to effectively assist customers in-store and over the phone. Patience is vital, as you'll be working closely with the public to help them furnish their homes with items they will love. A self-starter attitude will allow you to take initiative on showroom tasks and customer interactions. Being computer savvy is necessary for managing customer accounts and utilizing software tools for sales and collections. Additionally, strong negotiation and persuasion skills will prove invaluable when renewing expired rental agreements or introducing customers to enticing furniture sales options. Your passion for customer service and dedication to empathy will shape a positive shopping experience, ensuring that our clientele leaves satisfied and excited about their new purchases. Knowledge and skills required for the position are: Valid driver's license with good driving record (class D chauffeur's license required in Louisiana and Mississippi) heavy lifting (Loading and unloading freight trucks) Love of providing excellent customer service Patience Love of working with the public to help them furnish their homes with merchandise they can be proud of Initiative Excellent Communication Skills Computer savvy Negotiation Skills Persuasion Skills Get started with our team! So, what do you think? If you can meet these requirements and perform this job as described above, we would be happy to have you as part of our team!
    $12-14 hourly 17d ago
  • Customer Service Rep(05949) - 97 Northgate Rd.

    Domino's Franchise

    Customer service representative job in Natchez, MS

    Job Description FLEXIBLE HOURS, ANSWER PHONES,GREET CUSTOMERS, TAKE ORDERS ON A COMPUTER
    $23k-30k yearly est. 3d ago
  • Customer Service Representatives - ON SITE

    Loss Prevention Services, LLC 3.6company rating

    Customer service representative job in Natchez, MS

    Customer Service Representatives - ON SITE- First and Second Shifts are available. Loss Prevention Services, a Call Center service provider in the Financial Services Industry, is looking for full time Customer Service Representatives to join our rapidly growing Team! These are 8-hour shifts, five consecutive workdays per week. First, Second and Third Shifts are available. THIS IS NOT A REMOTE WORK OPPORTUNITY - WORK MUST BE PERFORMED IN OFFICE. THESE POSITIONS ARE AVAILABLE AT OUR NATCHEZ BASED OFFICES. Candidates for Second Shift positions must be available to train for 2 to 4 weeks on First Shift - which is Monday - Friday, 8:00am- 5:00pm Successful Candidates will have: Trained as Subject Matter Experts on our clients and services. Entering and updating information into databases. Verifying information which has been received from Clients and Field Staff. Following up with Clients and Field Staff by Telephone and Email. Providing accurate and timely information regarding our services. What you bring to the table: Previous experience with customer service and administrative tasks preferred. Data Entry experience, and solid/basic knowledge of Microsoft Office. Positive and professional demeanor. Excellent written and verbal communication skills in English. Bi-Lingual a plus! Ability to prioritize and multitask. Ability to work well with a Team What we offer: Weekly Pay Consistent Work Schedule Paid Time Off Paid Holidays Medical, Dental and Vision Coverage We are an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, age, any form of disability, marital status, sex, gender, gender identity or gender expression, sexual orientation, military status, veteran status, creed, or any other status protected by law.
    $22k-30k yearly est. 60d+ ago
  • Customer Service Representative

    Safran 4.1company rating

    Customer service representative job in Liberty, MS

    **Job details** **General information** **Entity** Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Aerosystems is one of the world leaders in aviation systems dedicated to aircraft and helicopter safety, as well as fluid and fuel management. The company is a key player in the field of flight safety (oxygen, evacuation, floatation) and participates in the decarbonization of aviation through enabling sustainable alternative fuels and new engine architectures. It has 5,200 employees in 7 countries. **Reference number** 2025-165634 **Job details** **Domain** Production **Job field / Job profile** Administrative - Administrative **Job title** Customer Service Representative **Employment type** Permanent **Professional category** Employees / Staff **Part time / Full time** Full-time **Job description** Are you ready to be part of a team that drives big ideas and even bigger wins? At Safran, we believe in the power of both collaboration and individual contributions. We understand that it takes diverse perspectives, problem-solving skills, dependability, and trust to push each other forward and achieve great success. For us, working here is more than just a job; it's a passion. There's the unique opportunity to lead the way in aerospace and defense and contribute to creating a safer and more sustainable world. The position will be focal point between customers and sales. This position will maintain a customer relationship by providing the best possible level of support with honest and timely communication. This position works directly with the customer by processing customer purchase orders, answering questions and resolving delivery issues. In order to be successful, this position will work internally to ensure customer order requirement flow down and On Time Delivery Management. Join our team and become part of the group that's making amazing things happen on the ground and in the skies. Together, we'll proudly step back and say, "We did that". Essential Duties and Responsibilities - Manage Purchase Orders placement, changes, status requests, and issue resolution. - Ensure On-Time Delivery of product. - Maintain and audit customer Line of Balances to ensure accurate order entry. - Notify customers of potential delays. - Prepare and present recovery schedules to the customer. - Support internal and external status and escalation meetings. - Support customer KPI inputs and management. Identify opportunities for improvement and dispute errors with customers. - Support customer forecast meetings and discussions. Ensure any adjustments in production requirements are updated in M3 and communicated internally. - Support On-Site support team requirements for parts and documentation. - Support purchase order compliance flow down. Coordinate internally to ensure adherence with our purchase order obligations. - Support Accounts Receivable to communicate and resolve pricing and invoicing discrepancies. - Prepare and support quotes for parts and components. - Support Program Management and Account Management activities. - Manage warranty database. - Adheres to safe work practices and contributes to the evolution of the health, safety, and environmental program and culture. - Regular, predictable attendance is required; - Other duties may be assigned.- **But what else? (advantages, specificities, etc.)** List the supervisory responsibilities this position must perform; include the department or position titles responsible for and the level of authority exercised in performing the responsibilities. - This position does not have supervisory responsibilities. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - This position will require you to walk around the facility & work at your desk. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - The work environment is mostly working at a desk/cubicle with moderate noise. Position will be required to walk through the factory to find colleagues who may be on the floor and not at their desks. **Candidate skills & requirements** Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Note for level: - Basic: Incumbent is able to use their knowledge/skill with support by more experienced individuals. - Advanced: Incumbent is able to independently use their knowledge/skill. - Expert: Incumbent is able to train others on their knowledge/skill. Education and/or Experience: - 2 year certificate from college or technical school or 2 to 3 years of career experience in Customer Service. - MRP experience a plus. - Excellent verbal and written communication skills are essential to this position Knowledge/Skills - Calculate figures and amounts such as discounts, interest, commissions, & percentages - Basic - Read, analyze, and interpret technical procedures, or governmental regulations - Basic - Write reports, business correspondence, work instructions & process - Basic - Effectively present information and respond to questions from clients, and customers - Basic - Maintain confidentiality under executed NDAs with specific care for military contracts execution - Basic Certificates, Licenses, Registrations - N/A **Annual salary** TBD **Job location** **Job location** North America, United States, Mississippi **City (-ies)** Liberty **Applicant criteria** **Minimum education level achieved** High School Diploma/GED Equivalent **Minimum experience level required** First experience **ITAR Controlled Position: Select "Yes" if role requires U.S. citizenship/permanent residency** Yes
    $25k-31k yearly est. 60d ago
  • Customer Service Rep(05949) - 97 Northgate Rd.

    Domino's Pizza 4.3company rating

    Customer service representative job in Natchez, MS

    FLEXIBLE HOURS, ANSWER PHONES,GREET CUSTOMERS, TAKE ORDERS ON A COMPUTER Qualifications Additional Information
    $18k-24k yearly est. 9d ago
  • Customer Service Representative

    Security Finance 4.0company rating

    Customer service representative job in Marksville, LA

    * Do you thrive on making a positive, lasting impact on people? * Do you have customer service experience? * Are you looking for an opportunity to learn a new industry, with paid on the job training? * Do you want multiple opportunities to advance your career? * Do you want to work in an open, office environment? You're the first face customers see and the most important memory, because you'll be the one who helps them, over the phone and in-person, when they have a financial need. No prior finance experience required - just bring your customer centric attitude and we'll teach you the rest! In this role, you can expect to: * Provide outstanding customer service both on the phone and in-person. * Market for new and continued customer business. * Prepare and process loans and income tax returns. We offer: * TOP-of-the-line training, with pay increase incentives, which includes hands-on and online training. We are committed to helping you build a solid foundation and do your job to the best of your abilities. * An EXCELLENT benefits bundle that includes medical insurance (minimal cost to the employee), dental, life insurance, short-and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time. * Monthly Bonus Potential - You have the ability to earn a monthly bonus when your team meets your branch goals! * Community Service - As a company, we are pro-active members of the community. We make ongoing contributions to charities, local food banks, educational institutions, and more. * Growth Potential - We believe in fostering our employees' talents and providing a pathway for their individual career story. We are a leader in the financial services industry since 1955, and proudly provide easy and safe installment loans and income tax preparation to the communities where we operate. Thanks to our conveniently located branches, we are honored to provide personal service from people our customers know they can trust. At Security Finance, it is about being good members of our community, helping neighbors in times of need, and treating customers with the respect they deserve. Come Begin Your Story!
    $24k-32k yearly est. 5d ago
  • Customer Service Associate I

    Family Dollar 4.4company rating

    Customer service representative job in Ferriday, LA

    We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: + Assist customers with questions and recommendations + Manage sales transactions while working assigned cash register + Maintain security of cash and protect company assets + Keep the store well-stocked, and recover merchandise + Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards + Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders + Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable + Other duties as assigned* **Skills and Experience:** + High school diploma or equivalent is preferred + Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred + Ability to follow instructions and interpret operational documents is required + Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting + Excellent customer service and relationship management skills are required + Strong organizational and communication skills are required + Strong problem-solving and decision-making skills are required **Perks and Benefits:** We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer: + Employee Assistance Program + Retirement plans + Educational Assistance + And much more! _We are an_ _equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and mak_ _e_ _all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles._ _We are committed to_ _complying with_ _the Americans with Disabilities Act (ADA) and providing reasonable_ _accommodations to qualified individuals with disabilities_ _._ _This job specification should not be construed to imply that these requirements are the exclusive standards of the position._ _This is not to be considered a complete list of job duties, which appear in the for this position, and which may be amended from time to time at_ _our_ _discretion._ _Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor._ _Please note, this job description is not a contract of employment and may be_ _modified_ _to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may_ _terminate_ _the employment relationship at any time, with or without cause or notice._ Part time 504 East Wallace Road,Ferriday,Louisiana 71334 20664 Family Dollar
    $27k-31k yearly est. 45d ago
  • Customer Service - ONSITE

    Allstar Recovery, LLC

    Customer service representative job in Natchez, MS

    Job DescriptionSalary: $12 On Site Customer Service Effectively manage incoming calls from clients and debtors Identify and assess clients needs to achieve satisfaction Complete computer updates and records Provide accurate, valid and complete information by using the right methods Handle complaints, provide appropriate solutions and alternatives and follow up to ensure resolution Follow communication procedures, guidelines and policies Ability to adapt/respond to different types of callers Requirements Proven customer support experience Previous call center experience a plus Strong phone contact handling skills and active listening Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively High school diploma or GED Strong computer skills, including Microsoft office suite of products Regular and Reliable Attendance Required Ability to learn and use new company specific software
    $12 hourly 18d ago
  • Customer Account Representative

    Affordable Home Furnishings 3.9company rating

    Customer service representative job in Natchez, MS

    Job Description Join Affordable Home Furnishings as a Full-Time Customer Account Representative and be part of a dynamic team dedicated to excellence in furniture, appliance and electronics sales and customer service! This position is mostly onsite but also allows you to get out in the field and engage directly with customers, helping them navigate their journey through the rent-to-own process and acquire ownership of the items they need for their home. The excitement of interacting with customers and coming up with solutions to challenges they face while managing accounts and collections awaits you daily. With an attractive pay range of $12 - $14 per hour plus a monthly performance based bonus, your hard work will be well rewarded. Embrace a flexible and energetic work culture that values your input and encourages forward-thinking strategies in retail management. This is a fantastic opportunity to grow within the team and advance your career at your own pace in to store management. You will be given great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Competitive Salary, Paid Time Off, Snack/Drink Room, Employee Discounts, Critical Illness Policy, Accident Policy, Profit Sharing, 75% 401K match, Paid Sick Days, and Paid Vacations. Don't miss your chance to apply and elevate your career in an environment that truly values empathy and customer-centricity! Let us introduce ourselves Affordable Home Furnishings is a family owned and operated company committed to creating opportunities in the communities we serve-providing a safe supportive workplace with work-life balance and career growth for our team, while ensuring all customers have access to quality home furnishings and appliances with the highest level of customer service, no matter their financial situation. We treat our employees and customers like family, making a well furnished home more accessible for everyone. Our goal is to exceed our customer's expectations at every contact point, and every team member plays an important role in this mission. Your day to day as a Customer Account Representative As a Customer Account Representative at Affordable Home Furnishings, your day begins with the essential task of ensuring the showroom floor is inviting and ready for customers. You'll set up visually appealing showroom displays while assembling new furniture, appliances, and electronics, alongside refurbishing previously rented items. Your primary focus throughout the day revolves around sales and providing exceptional customer service, whether it's assisting customers in-store, reaching out via phone, or loading and unloading trucks for deliveries and returns. You'll also handle service calls, offering guidance to customers regarding their rented merchandise and diagnosing any issues that may arise. In the late afternoon and evening, your role shifts to account management (collections), where you'll contact customers to renew expired rental agreements, utilizing both phone outreach and field visits to maintain strong relationships and customer accounts. This diverse blend of responsibilities ensures that you play a vital part in the success of our retail management team. What matters most To thrive as a Customer Account Representative at Affordable Home Furnishings, certain key skills are essential. Exceptional communication skills are crucial, enabling you to effectively assist customers in-store and over the phone. Patience is vital, as you'll be working closely with the public to help them furnish their homes with items they will love. A self-starter attitude will allow you to take initiative on showroom tasks and customer interactions. Being computer savvy is necessary for managing customer accounts and utilizing software tools for sales and collections. Additionally, strong negotiation and persuasion skills will prove invaluable when renewing expired rental agreements or introducing customers to enticing furniture sales options. Your passion for customer service and dedication to empathy will shape a positive shopping experience, ensuring that our clientele leaves satisfied and excited about their new purchases. Knowledge and skills required for the position are: Valid driver's license with good driving record (class D chauffeur's license required in Louisiana and Mississippi) heavy lifting (Loading and unloading freight trucks) Love of providing excellent customer service Patience Love of working with the public to help them furnish their homes with merchandise they can be proud of Initiative Excellent Communication Skills Computer savvy Negotiation Skills Persuasion Skills Get started with our team! So, what do you think? If you can meet these requirements and perform this job as described above, we would be happy to have you as part of our team!
    $12-14 hourly 18d ago
  • Customer Service Representative - State Farm Agent Team Member

    Dennis Singleterry-State Farm Agent

    Customer service representative job in Natchez, MS

    Job DescriptionBenefits: 401(k) matching Bonus based on performance Competitive salary Dental insurance Health insurance Opportunity for advancement Vision insurance Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. As an Agent Team Member, you will receive... 401K Salary plus commission/bonus Paid time off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my agency Requirements Excellent communication skills - written, verbal and listening Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Ability to effectively relate to a customer Bilingual - Spanish preferred Property and Casualty license (must be able to obtain) Life and Health license (must be able to obtain) Must be available to work the following schedule: Monday- Friday 8am-5pm If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $23k-30k yearly est. 5d ago
  • Customer Service Representatives - ON SITE

    Loss Prevention Services, LLC 3.6company rating

    Customer service representative job in Natchez, MS

    Job DescriptionSalary: 12.00 Customer Service Representatives ON-SITE- First and Second Shifts available. Loss Prevention Services, a Call Center service provider in the Financial Services Industry, is looking for full time Customer Service Representatives to join our rapidly growing Team! These are 8-hour shifts, five consecutive workdays per week. First, Second and Third Shifts are available.THIS IS NOT A REMOTE WORK OPPORTUNITY - WORK MUST BE PERFORMED IN-OFFICE. THESE POSITIONS ARE AVAILABLE AT OUR NATCHEZ BASED OFFICES. Candidates for Second Shift positions must be available to train for 2 to 4 weeks on First Shift - which is Monday- Friday- 8:00am- 5:00pm Successful Candidates will have: Trained as Subject Matter Experts on our clients and services. Entering and updating information into databases. Verifying information which has been received from Clients and Field Staff. Following up with Clients and Field Staff by Telephone and Email. Providing accurate and timely information regarding our services. What you bring to the table: Previous experience with customer service and administrative tasks preferred. Data Entry experience, and solid/basic knowledge of Microsoft Office. Positive and professional demeanor. Excellent written and verbal communication skills in English. Bi-Lingual a plus! Ability to prioritize and multitask. Ability to work well with a Team What we offer: Weekly Pay Consistent Work Schedule Paid Time Off Paid Holidays Medical, Dental and Vision Coverage We are an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, age, any form of disability, marital status, sex, gender, gender identity or gender expression, sexual orientation, military status, veteran status, creed, or any other status protected by law.
    $22k-30k yearly est. 27d ago
  • Customer Service Representative

    Safran Group 4.1company rating

    Customer service representative job in Liberty, MS

    Are you ready to be part of a team that drives big ideas and even bigger wins? At Safran, we believe in the power of both collaboration and individual contributions. We understand that it takes diverse perspectives, problem-solving skills, dependability, and trust to push each other forward and achieve great success. For us, working here is more than just a job; it's a passion. There's the unique opportunity to lead the way in aerospace and defense and contribute to creating a safer and more sustainable world. The position will be focal point between customers and sales. This position will maintain a customer relationship by providing the best possible level of support with honest and timely communication. This position works directly with the customer by processing customer purchase orders, answering questions and resolving delivery issues. In order to be successful, this position will work internally to ensure customer order requirement flow down and On Time Delivery Management. Join our team and become part of the group that's making amazing things happen on the ground and in the skies. Together, we'll proudly step back and say, "We did that". Essential Duties and Responsibilities • Manage Purchase Orders placement, changes, status requests, and issue resolution. • Ensure On-Time Delivery of product. • Maintain and audit customer Line of Balances to ensure accurate order entry. • Notify customers of potential delays. • Prepare and present recovery schedules to the customer. • Support internal and external status and escalation meetings. • Support customer KPI inputs and management. Identify opportunities for improvement and dispute errors with customers. • Support customer forecast meetings and discussions. Ensure any adjustments in production requirements are updated in M3 and communicated internally. • Support On-Site support team requirements for parts and documentation. • Support purchase order compliance flow down. Coordinate internally to ensure adherence with our purchase order obligations. • Support Accounts Receivable to communicate and resolve pricing and invoicing discrepancies. • Prepare and support quotes for parts and components. • Support Program Management and Account Management activities. • Manage warranty database. • Adheres to safe work practices and contributes to the evolution of the health, safety, and environmental program and culture. • Regular, predictable attendance is required; • Other duties may be assigned.• Job Requirements Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Note for level: • Basic: Incumbent is able to use their knowledge/skill with support by more experienced individuals. • Advanced: Incumbent is able to independently use their knowledge/skill. • Expert: Incumbent is able to train others on their knowledge/skill. Education and/or Experience: • 2 year certificate from college or technical school or 2 to 3 years of career experience in Customer Service. • MRP experience a plus. • Excellent verbal and written communication skills are essential to this position Knowledge/Skills • Calculate figures and amounts such as discounts, interest, commissions, & percentages - Basic • Read, analyze, and interpret technical procedures, or governmental regulations - Basic • Write reports, business correspondence, work instructions & process - Basic • Effectively present information and respond to questions from clients, and customers - Basic • Maintain confidentiality under executed NDAs with specific care for military contracts execution - Basic Certificates, Licenses, Registrations • N/A
    $25k-31k yearly est. 6d ago
  • Customer Service Associate

    Variety Stores LLC

    Customer service representative job in Winnsboro, LA

    Job Description Provides courteous customer service and maintain merchandise displays to enhance overall customer satisfaction, sales, profitability, and store standards. In applicable instances, unloads trucks, processes freight, stocks counters, and performs any other function needed to maintain the salesfloor. Job Scope This position has no direct supervisory or budgetary accountability. Essential Functions 1) Provide positive customer service by treating customers in a courteous and knowledgeable manner in order to maximize customer satisfaction and sales. 2) Price, stock and maintain merchandise in a neat and orderly manner. 3) Process sales transactions in an accurate, efficient, and friendly manner. 4) Adhere to assigned work schedule in order to provide predictability in workload scheduling. 5) Follow all Company policies and procedures in order to maximize customer service, sales, and store profitability. 6) In applicable instances, unloads trucks, processes freight, stocks counters, and any other function needed to maintain salesfloor. Ancillary Functions Provide support to store management as requested. Qualifications and Skills Required Fundamental reading and math skills Ability to effectively communicate in English Working Conditions Retail store environment where extended periods of standing are required Retail store stockroom environment subject to fluctuations in temperature Frequent lifting and maneuvering of merchandise and displays Exposure to dust and extreme temperatures while unloading trailers Scheduled work hours may vary, to include evenings and weekends Occasional use of ladders required
    $21k-28k yearly est. 9d ago
  • Customer Service Representative

    Circle K Stores, Inc. 4.3company rating

    Customer service representative job in Winnsboro, LA

    Shift Availability Evenings - Overnight Job Type Part time Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large, Stable Employer * Fast Career Opportunities * Work With Fun, Motivated People * Task Variety * Paid Comprehensive Training * 401K With a Competitive Company Match * Flexible Spending/Health Savings Accounts * Tuition Reimbursement Your key responsibilities: You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store! You are good at: * Selling products to customers * Providing excellent customer care * Communication and friendly conversation * Performing at a quick pace while having fun * Working as part of a team to accomplish daily goals * Coming up with great ideas to solve problems * Thinking quickly and offering suggestions Great if you have: * Retail and customer service experience * Sales associate or cashiering experience * High school diploma or equivalent * Motivation to advance in your career! * Willingness to learn and have fun! Physical Requirements: * Ability to stand and/or walk for up to 8 hours * Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift * Occasionally lift and/or carry up to 60 pounds from ground to waist level * Push/pull with arms up to a force of 20 pounds * Bend at the waist with some twisting up to one hour a shift * Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Click below to review information about our company's use of the federal E-Verify program to check work eligibility: In English In Spanish
    $23k-29k yearly est. 1d ago
  • Customer Service Representative - State Farm Agent Team Member

    Dennis Singleterry-State Farm Agent

    Customer service representative job in Natchez, MS

    Job DescriptionBenefits: 401(k) matching Bonus based on performance Paid time off ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Dennis Singleterry - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $23k-30k yearly est. 27d ago

Learn more about customer service representative jobs

How much does a customer service representative earn in Natchez, MS?

The average customer service representative in Natchez, MS earns between $20,000 and $34,000 annually. This compares to the national average customer service representative range of $25,000 to $41,000.

Average customer service representative salary in Natchez, MS

$26,000

What are the biggest employers of Customer Service Representatives in Natchez, MS?

The biggest employers of Customer Service Representatives in Natchez, MS are:
  1. Loss Prevention
  2. Dennis Singleterry-State Farm Agent
  3. Domino's Pizza
  4. Domino's Franchise
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