Community Engagement Specialist
Customer service representative job in Wausau, WI
WELLBE INTRODUCTION WellBe Senior Medical was founded in 2019 to provide a more effective and personalized healthcare experience for patients living with chronic conditions. Our home-based medical visits nurture all aspects of a patient's well-being so they can live better, feel healthier, and stay independent longer. With our mission at the forefront of everything we do, we aim to build our team with the most capable and compassionate individuals we can find. Named a Best Place to Work from Modern Healthcare, WellBe is a leading provider of in-home medical care and mental health services across the country! Come join us as we help patients have "more good days" and prove that we can make health care easier for those who need it most!
GENERAL SUMMARY
WellBe Senior Medical is seeking passionate, resourceful and dedicated team members to join our Market Based Patient Engagement Team. As a Community Engagement Specialist, you will be responsible for developing and executing innovative ideas to market the value of WellBe Senior Medical to WellBe eligible Medicare patients. Through in-person, telephonic outreach and community events, you will build trust- based relationships with patients and caregivers leading to their enrollment with WellBe Senior Medical. This role is also accountable for promoting WellBe Senior Medical by meeting patients where they are, i.e. at their home, physician offices, hospitals, sub- acute facilities, and long-term care settings. The ideal candidate will possess high self- motivation and independence, and must be comfortable with balancing multiple priorities.
Safety-Sensitive Statement:
This position has been designated as safety-sensitive. As such, the employee must be able to perform job duties in a manner that ensures the safety of themselves, coworkers, patients, and the public. The role requires full cognitive and physical functioning at all times. Employees in safety-sensitive positions are subject to drug and alcohol testing, including for substances that may impair judgment or motor function, in accordance with applicable federal and state laws and company policy. Due to the safety-sensitive nature of this role and in alignment with federal law and workplace safety standards, the use of marijuana-including medical or recreational use-is prohibited. WellBe Senior Medical
will comply with applicable state laws regarding medical marijuana and reasonable accommodations, where such laws do not conflict with safety requirements or federal regulations.
Drug Screening Requirement:
As a condition of employment, WellBe Senior Medical requires all candidates to successfully complete a pre-employment drug screening. Ongoing employment may also be contingent upon compliance with the company's Drug-Free Workplace Policy, which includes random, post-accident, and reasonable suspicion drug testing. The company reserves the right to test for substances that may impair an employee's ability to safely and effectively perform their job duties.
Americans with Disabilities Act:
WellBe Senior Medical is committed to complying with the Americans with Disabilities Act (ADA) and applicable state and local laws. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. If you require an accommodation during the application or employment process, please contact Human Resources at ***********************
Job Description
RESPONSIBILITIES
Identify innovative strategies to engage patients with WellBe services by
gaining their agreement to schedule an enrollment visit with a WellBe provider
Outbound telephonic outreach to educate and engage patients
Field outreach via home visits for patients that we haven't successfully
engaged with telephonic outreach
Use critical thinking skills to create outreach strategies that are designed to
maximize patient awareness and engagement with WellBe.
Successfully meet and/or exceed engagement monthly targets.
Daily reporting, documentation and detailed pipeline management to prioritize
telephonic and field-based outreach to patients
Overcome objections by patients using persuasive conversations and solution
based discussions
Follow up with patients to ensure they keep their scheduled initial, enrollment
visit
Work in collaboration with our provider relations team to build awareness of the
benefits of WellBe with attributed patients through multiple grassroots activities
including health fairs, presentations at senior buildings, canvassing and
activities in communities with high density of WellBe eligible patients
Provide exceptional, compassionate patient experiences
Job Requirements
QUALIFICATIONS
Educational Requirements:
High School Diploma/GED required, Bachelor's Degree preferred
Required Skills and Abilities:
2+ years of related experience in sales, direct marketing, community
relations or customer service capacity. Prior experience in healthcare
preferred.
Exceptional communication skills and emotional intelligence, with the
desire to help patients live a meaningful life.
Comfort with ambiguity and ability to proactively structure work and
problem solve independently
Proven success with time management and territory organizational skills
Achievement mindset: ability to consistently hit goals.
Proficient in the use of Microsoft Office Products and/or Google
Documents
Strong written and public communication skills
Access to a reliable vehicle for daily use. Approved mileage is
reimbursable.
Familiarity with customer relationship management (CRM) systems and
EMR applications preferred
Supervisory Responsibility:
None
Travel requirements:
Travel may be required up to 75% locally
Work Conditions:
Hybrid role with expectations of being in the office for meetings and events and in the field to conduct the responsibilities of the role.
The preceding functions may not be comprehensive in scope regarding work performed by an employee assigned to this position classification. Management reserves the right to add, modify, change or rescind the work assignments of this position. Management also reserves the right to make reasonable accommodations so that a qualified employee(s) can perform the essential functions of this role.
Auto-ApplyCustomer Service Advisor - Jiffy Lube Multicare
Customer service representative job in Plover, WI
Job Description
We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!
The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.
All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too!
For immediate consideration, please complete our employment application. We look forward to hearing from you!
Customer Sales & Service Representative
Customer service representative job in Wisconsin Rapids, WI
Want to use your customer service skills to solve real world problems?
Want to free up your weekends & evenings and instead work Monday through Friday?
Want to do all of this while getting paid a competitive base salary PLUS have incentive opportunities?
How about all of the above AND benefits, paid time off and even tuition reimbursement?
Customer service professionals-don't pass up this opportunity for a great career with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative and reliable industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it. Don't know anything about industrial distribution? THAT'S OKAY! We'll teach you.
You will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to win and retain customers' business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions - especially when customers are experiencing costly equipment breakdowns. You will also, on occasion, have the ability to utilize your mechanical aptitude to help solve customer problems or troublesome processes.
This is a great starting point from which to grow toward a sales or management career. Applied has a clear growth path with countless success stories of employees rising through the ranks.
Just some of the things you'll be doing on a daily basis:
Assist customers by phone and in person at our facility
Use your customer service skills and talents to clarify their needs, do research, and (after you get up to speed) recommend parts
Be focused and driven to meet / exceed monthly sales goals while increasing customer satisfaction
Process quotes, take orders and provide post-order service
REQUIREMENTS
Our Customer Service Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and take pride in their verbal and written communication. Interpersonal skills and the ability to establish rapport and build solid relationships with a wide variety of customers are critical.
Specific qualifications for the role include:
6 months of customer service experience preferred
Desire to increase knowledge in industrial distribution products
Excellent telephone skills
Ability and desire to learn new systems and processes quickly
Enjoys working with computers, including basic knowledge of Microsoft Office (specifically Outlook & Excel) and comfortable with Google search engine
High school diploma or equivalent
Valid driver's license and clean driving record (MVR)
SAP / ERP experience, preferred but not required
Some knowledge of industrial distribution products and hydraulics, preferred but not required
SALARY & BENEFITS
As a Customer Service Representative with Applied Industrial Technologies, you will be part of a stable and established company with consistently strong performance and growth. At Applied, you are encouraged to take advantage of all the training the company has to offer and to bring fresh ideas to the team.
Starting Salary: Salary will be based on your experience and qualifications and added incentives will be earned based on performance.
Benefits: Here is just some of what we have to offer:
Base salary and bonus opportunities
Health, vision, and dental coverage, 401(k) w/ company match
Paid vacation, sick time, and company holidays
Tuition reimbursement
Personalized training and development program
Career development and advancement opportunities
Build a rewarding career with a global leader in industrial distribution!
#LI-AC1
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
Auto-ApplyCommunity Engagement Specialist
Customer service representative job in Wausau, WI
WELLBE INTRODUCTION WellBe Senior Medical was founded in 2019 to provide a more effective and personalized healthcare experience for patients living with chronic conditions. Our home-based medical visits nurture all aspects of a patient's well-being so they can live better, feel healthier, and stay independent longer. With our mission at the forefront of everything we do, we aim to build our team with the most capable and compassionate individuals we can find. Named a Best Place to Work from Modern Healthcare, WellBe is a leading provider of in-home medical care and mental health services across the country! Come join us as we help patients have "more good days" and prove that we can make health care easier for those who need it most!
GENERAL SUMMARY
WellBe Senior Medical is seeking passionate, resourceful and dedicated team members to join our Market Based Patient Engagement Team. As a Community Engagement Specialist, you will be responsible for developing and executing innovative ideas to market the value of WellBe Senior Medical to WellBe eligible Medicare patients. Through in-person, telephonic outreach and community events, you will build trust- based relationships with patients and caregivers leading to their enrollment with WellBe Senior Medical. This role is also accountable for promoting WellBe Senior Medical by meeting patients where they are, i.e. at their home, physician offices, hospitals, sub- acute facilities, and long-term care settings. The ideal candidate will possess high self- motivation and independence, and must be comfortable with balancing multiple priorities.
Safety-Sensitive Statement:
This position has been designated as safety-sensitive. As such, the employee must be able to perform job duties in a manner that ensures the safety of themselves, coworkers, patients, and the public. The role requires full cognitive and physical functioning at all times. Employees in safety-sensitive positions are subject to drug and alcohol testing, including for substances that may impair judgment or motor function, in accordance with applicable federal and state laws and company policy. Due to the safety-sensitive nature of this role and in alignment with federal law and workplace safety standards, the use of marijuana-including medical or recreational use-is prohibited. WellBe Senior Medical
will comply with applicable state laws regarding medical marijuana and reasonable accommodations, where such laws do not conflict with safety requirements or federal regulations.
Drug Screening Requirement:
As a condition of employment, WellBe Senior Medical requires all candidates to successfully complete a pre-employment drug screening. Ongoing employment may also be contingent upon compliance with the company's Drug-Free Workplace Policy, which includes random, post-accident, and reasonable suspicion drug testing. The company reserves the right to test for substances that may impair an employee's ability to safely and effectively perform their job duties.
Americans with Disabilities Act:
WellBe Senior Medical is committed to complying with the Americans with Disabilities Act (ADA) and applicable state and local laws. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. If you require an accommodation during the application or employment process, please contact Human Resources at ***********************
Job Description
RESPONSIBILITIES
Identify innovative strategies to engage patients with WellBe services by
gaining their agreement to schedule an enrollment visit with a WellBe provider
Outbound telephonic outreach to educate and engage patients
Field outreach via home visits for patients that we haven't successfully
engaged with telephonic outreach
Use critical thinking skills to create outreach strategies that are designed to
maximize patient awareness and engagement with WellBe.
Successfully meet and/or exceed engagement monthly targets.
Daily reporting, documentation and detailed pipeline management to prioritize
telephonic and field-based outreach to patients
Overcome objections by patients using persuasive conversations and solution
based discussions
Follow up with patients to ensure they keep their scheduled initial, enrollment
visit
Work in collaboration with our provider relations team to build awareness of the
benefits of WellBe with attributed patients through multiple grassroots activities
including health fairs, presentations at senior buildings, canvassing and
activities in communities with high density of WellBe eligible patients
Provide exceptional, compassionate patient experiences
Job Requirements
QUALIFICATIONS
Educational Requirements:
High School Diploma/GED required, Bachelor's Degree preferred
Required Skills and Abilities:
2+ years of related experience in sales, direct marketing, community
relations or customer service capacity. Prior experience in healthcare
preferred.
Exceptional communication skills and emotional intelligence, with the
desire to help patients live a meaningful life.
Comfort with ambiguity and ability to proactively structure work and
problem solve independently
Proven success with time management and territory organizational skills
Achievement mindset: ability to consistently hit goals.
Proficient in the use of Microsoft Office Products and/or Google
Documents
Strong written and public communication skills
Access to a reliable vehicle for daily use. Approved mileage is
reimbursable.
Familiarity with customer relationship management (CRM) systems and
EMR applications preferred
Supervisory Responsibility:
None
Travel requirements:
Travel may be required up to 75% locally
Work Conditions:
Hybrid role with expectations of being in the office for meetings and events and in the field to conduct the responsibilities of the role.
The preceding functions may not be comprehensive in scope regarding work performed by an employee assigned to this position classification. Management reserves the right to add, modify, change or rescind the work assignments of this position. Management also reserves the right to make reasonable accommodations so that a qualified employee(s) can perform the essential functions of this role.
Auto-ApplyScheduling Center Representative
Customer service representative job in Stevens Point, WI
Job Description
Scheduling Center Representative
Full-Time (Monday-Friday 8am-5pm)
Join Our Team at Noble Community Clinics - Making a Difference in Wisconsin for Over 60 Years!
At Noble Community Clinics, our mission is to ensure that everyone-regardless of background or circumstance-has access to exceptional healthcare. For more than six decades, we have been committed to improving lives through integrated primary care, behavioral health, and dental services across Wisconsin.
We believe in creating healthy individuals, strong families, and thriving communities. Our collaborative and compassionate team environment empowers every employee to make a meaningful difference every day.
Position Overview
The Scheduling Center Representative plays a key role in connecting patients with the care they need. This position supports multiple clinic locations by coordinating appointments, verifying insurance and registration details, and ensuring a positive patient experience with every interaction.
This is an excellent opportunity for someone who enjoys helping others, thrives in a fast-paced environment, and takes pride in delivering outstanding customer service.
Key Responsibilities
Schedule patient appointments with clinical providers using Epic and Dentrix software.
Update daily schedules to reflect cancellations, walk-ins, and urgent appointments.
Collect and verify pre-registration and insurance information for new and existing patients.
Coordinate with billing staff to confirm insurance coverage in real time.
Triage incoming phone calls and route them appropriately.
Maintain patient call lists for those Available on Short Notice (ASN) to optimize scheduling.
Schedule procedures after authorization and explain consent requirements as needed.
Communicate effectively and compassionately with patients of diverse backgrounds.
Collaborate with front desk staff to ensure efficient patient flow across clinic sites.
Uphold HIPAA standards and patient confidentiality at all times.
Participate in meetings, training, and quality improvement initiatives.
Qualifications
Education & Experience
High School Diploma or equivalent required.
Minimum of 3 years of experience scheduling appointments in a healthcare or call center environment.
Skills & Abilities
Excellent communication and customer service skills.
Ability to remain calm and professional under pressure.
Strong organizational and problem-solving abilities.
Proficiency with Microsoft Office Suite and experience with EHR systems (Epic or Dentrix preferred).
Ability to work independently and as part of a team.
Bilingual in Spanish preferred.
Why Join Noble?
At Noble, we care for our patients-and we care for our people. We offer a comprehensive total rewards package, including:
Competitive pay and benefits
20 days of PTO annually
401(k) with up to 5% company match
Company-paid short-term disability, long-term disability, and life insurance
Health, dental, and vision insurance
A mission-driven organization where your work truly makes a difference
Join a team that's been improving Wisconsin's health and wellness for over 60 years.
Customer Service Representative
Customer service representative job in Stevens Point, WI
Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process.
Position Title:Customer Service RepresentativeJob Category:University StaffEmployment Type:RegularJob Profile:Customer Svcs RepJob Duties:
The Customer Service Representative is responsible for all aspects of customer service in the “front of the house” of the University Dining operations. This will include customer contact to address and resolve issues, cashier training and coverage, dining room set-up and maintenance of the dining room supplies and products. This position will provide consistent communication to full-time staff, student leadership, student staff, and other part time specialty staff to ensure that the best possible customer service is achieved through proper training, compliance with safety and sanitation standards, presentation, and maintenance of dining facilities. The Customer Service Representative reports to the Food Service Manager - DeBot Center within University Dining with daily tasks assigned by the Customer Service Supervisor. The ability and willingness to work a variable schedule, including nights and weekends, and alternate hours with short notice, is required.
Key Job Responsibilities:
Guides and trains staff and student workers
Provides exceptional service, answers questions, or provides information in a specific subject area to (internal, external) (customers, donors, stakeholders) based on set material or standards
Organizes, distributes, and maintains relevant work unit procedures, polices, and updates to ensure accuracy and relevancy of delivered information
Troubleshoots and resolves issues in a timely and professional manner
Monitors and maintains work areas and supplies to meet customer and operational needs
Processes customer transactions and may take payments following established policies and procedures
Department:
University Dining
Compensation:
$16-$19 per hour based on experience
Required Qualifications:
Ability to effectively communicate orally and in writing to a wide array of people including staff members with differing skills/abilities.
Ability to interact courteously with customers.
Ability to manage and solve customer complaints and requests.
Demonstrated experience supervising a diverse staff including student employees, full and part time employees, and temporary staff.
The ability to bend, stoop, twist, and safely lift to 50# on a regular basis when storing, stocking and gathering prepared products and/or inventory items.
Successful applicants must pass all UWSP mandatory trainings along with department specific trainings as part of their employment onboarding. Current Serv Safe certification or ability to complete certification within 3 months of hire.
Preferred Qualifications:
· Prior experience within a University Dining facility with large numbers of student employees.
· Knowledge of methods, and ability to motivate employees.
· Basic knowledge of the technology used in a University Dining location.
· Knowledge of basic safety and sanitation principles.
Terms of Employment:
This is an on-going University Staff position, non-exempt from the Fair Labor Standards Act. This position is required to serve a six-month probation period.
Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e., a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without the need of employer sponsorship) on or before the effective date of appointment. UW-Stevens Point does not offer H-1B or other work authorization visa sponsorship for this position.
How to Apply:
TO ENSURE CONSIDERATION: Applications received by 1/6/2026 are ensured full consideration. Applications received after that date may be given consideration at the discretion of the search committee. Application materials will be evaluated and the most qualified applicants will be invited to participate in the next step of the selection process. Incomplete and/or late application materials may not receive consideration.
Files must be complete to be considered. Submission in PDF format is preferred for all attachments. Please include the following documents:
- Online application
Employment will require a criminal background check. It will also require you to supply three (3) professional references/one (1) of which being a current or former supervisor. (Preference to supply five (5) professional references/two (2) of which being a current or former supervisors.) Your references will be required to answer questions regarding misconduct, sexual violence and sexual harassment.
Contact Information:
For additional information regarding the position, please call or email:
Anthony LaRocca, Chair, Search and Screen Committee
Email: *****************
Phone: ************
If you have any questions regarding the application process, need special arrangements, or if you submitted your application with missing materials, please call or email:
Human Resources
Email: ************************
Phone: ************
Special Notes:
Through the discovery and dissemination of knowledge, UW-Stevens Point stimulates intellectual growth, provides a liberal education, and prepares students for a diverse sustainable world. The university is committed to creating a safe, inclusive learning community for all faculty and staff from a variety of backgrounds. Visit ******************************************* for more information about UW-Stevens Point. To learn about the Stevens Point (aka Point) area fun, jobs, housing, education, quality of life, and bragging rights, visit *************************
Individuals with disabilities who need a reasonable accommodation during the application or interview process should contact Human Resources and Affirmative Action at ************ or ***********.
The safety and success of students, faculty, and staff at the University of Wisconsin-Stevens Point is paramount. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act requires the distribution of an annual security report to all current and prospective students, faculty, and staff. You may obtain the complete report at *********************************************
The University of Wisconsin-Stevens Point will not reveal the identities of applicants who request confidentiality in writing, except the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).
An offer of employment will require a criminal background check and authorization to work within the United States as required by the Immigration Reform and Control Act of 1986.
UW is an Equal Opportunity Employer:
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.
Auto-ApplyCustomer Success Representative
Customer service representative job in Wausau, WI
Job DescriptionDescription:Description
(NMG):
Do you have excellent customer service and computer skills? This may be the job for you!!
Nelson Miller Group is a leading provider of custom engineered graphic overlays and membrane switches, name plates, and plastics for various applications. We are a dynamic and growing organization with multiple US locations across Wisconsin, California, New Jersey, and Virginia. We are committed to fostering a culture of excellence and are seeking a Customer Success Representative that delivers exceptional quality service, builds lasting relationships with our valued customers, and is detail oriented. This is an entry level position with opportunity for future endless growth.
Position Summary: As a Customer Success Representative, you will be the first line point of contact for our customers, providing professional and proactive support throughout the entire customer journey. You will leverage your strong communication and problem-solving skills to manage orders, address inquiries, resolve issues, and ensure seamless delivery of our products and services. This role requires a blend of customer service excellence, sales acumen, and technical understanding.
Key Responsibilities:
Customer Relationship Management:
Act as a dedicated liaison between NMG and our customers, building and maintaining strong relationships.
Proactively anticipate customer needs and provide timely, accurate, and professional support.
Serve as a trusted advisor, understanding customer requirements and offering tailored solutions.
Order Management and Fulfillment:
Accurately enter and confirm customer orders, ensuring adherence to specifications and timelines.
Provide customers with detailed information regarding order status, estimated delivery schedules, service contracts, and warranties.
Collaborate closely with production and shipping teams to manage customer shipments, expedite orders, and resolve any delivery-related issues.
Issue Resolution and Customer Advocacy:
Effectively handle customer issues and RMA requests, conducting thorough investigations and implementing appropriate solutions.
Advocate for customer needs within the organization, ensuring customer satisfaction.
Completing open order reports and other various excel spreadsheets.
Inside Sales Support:
Track and manage sales orders, ensuring accuracy and timely processing.
Work with Business Development team to ensure timely response to all customer needs and exceed expectations.
Potentially conduct customer visits to assess needs and promote product/service sales.
Qualifications:
High school diploma, GED, or equivalent required; Associate's or Bachelor's degree a plus, but not required.
Minimum of 3-5 years of experience in a senior customer service, inside sales, or related role within a manufacturing environment.
Proven ability to build and maintain strong customer relationships.
Excellent verbal and written communication skills.
Strong problem-solving and analytical abilities.
Proficiency in ERP/MRP systems and/or, experience using Epicor a Plus
Microsoft Office Suite (Excel, PowerPoint, Word).
Skills:
Exceptional customer service and communication skills.
Strong organizational and time management skills.
Ability to work independently and as part of a team.
Detail-oriented with a focus on accuracy.
Ability to thrive in a fast-paced environment.
Nelson Miller Group is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran status, or any other characteristic protected by applicable federal, state, or local law.
Requirements
Due to ITAR and / or CUI compliance, this position requires candidates to be a U.S. Citizen, Permanent Resident Alien, or Protected Individual per 8 U.S.C.1324b(a)(3).
Candidates being considered for hire must pass a pre-employment background check.
Requirements:
Medical Customer Service/Medical Screener
Customer service representative job in Wausau, WI
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.
Job Description
Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.
What We Offer:
* Comprehensive benefits starting on Day 1 - because your well-being matters
* On-demand pay - access a portion of your earned wages before payday
* Debt-free education opportunities - earn your degree or certifications with no out-of-pocket costs
* Paid training - we'll set you up for success from day one
* Career growth and advancement opportunities - build your future here!
About the role:
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations.
How you will contribute:
* You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team.
* You will screen new and repeat donors and take and record donor vital signs and finger stick results.
* You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation.
* You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures.
* You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays.
What you bring to Takeda:
* High school diploma or equivalent
* Ability to walk and/or stand for the entire work shift
* Will work evenings, weekends, and holidays
* Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
* Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
* Fine motor coordination, depth perception, and ability to hear equipment from a distance
* Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear
* 1 or more years minimum experience working in a customer or patient facing role is helpful
What Takeda can offer you:
Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment.
More about us:
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world.
BioLife Compensation and Benefits Summary
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
For Location:
USA - WI - Wausau
U.S. Starting Hourly Wage:
$16.00
The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
EEO Statement
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
Locations
USA - WI - Wausau
Worker Type
Employee
Worker Sub-Type
Regular
Time Type
Full time
Job Exempt
No
Customer Service Technician
Customer service representative job in Weyauwega, WI
At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.
Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.
Check us out on the web!
Job Description
Brightspeed is looking for a Customer Service Technician to join our team! As a Customer Service Technician, you will be performing installation, maintenance and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment. You will also be maintaining and repairing outside plant facilities within assigned geographic service areas. In this important role you may be required to work varying shifts that include mandatory overtime, weekends, and holidays.
As a Customer Service Technician your responsibilities will include:
* Installing, maintaining, and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment
* Performing maintenance and repair on outside plant facilities
* Climbing poles, using a shovel and pick to dig up and bury cable, working in utility access holes or controlled environmental vaults (CEV), and locating buried telephone cables
* Observing all safety rules and regulations
* Assisting other technical personnel in the performance of their duties when requested
* Actively supporting sales and marketing related activities
* Directing customer facing work and sales referrals
Qualifications
WHAT IT TAKES TO CATCH OUR EYE:
* High School diploma or equivalent experience
* Ability to distinguish colors on facilities
* Ability to handle 28 foot extension ladders (up to 75 lbs. routine work) and utility access hole covers (up to 150 lbs.)
* Ability to successfully complete service tech boot camp training, POTS/DSL installation/repair, cable splicing/maintenance, basic transmissions, air pressure, and HSI installations (self and full)
* Basic computer skills including MS Office applications
* Ability to work in confined spaces (e.g. attics, crawl spaces, utility holes)
* Ability to work aloft (e.g. ladder)
* Ability to work outside in all weather conditions and at various hours of the day/night
* A valid driver's license and satisfactory driving record
* Positive and professional appearance and demeanor when communicating the company's products and services to our customers
* Accountability/dependability (on time and on load when scheduled and serve on call as needed)
* Teamwork (technical expertise developed to complete work efficiently to achieve work group key service measures)
* Active Listening (ability to take input from customers, APS and co-workers to problem solve and improve skills)
* Ability to ask relevant questions to ensure problems are resolved quickly or to clarify information or directions
* Active Learning (curious seeker of added information and actively works to improve skills and knowledge)
Additional Information
BONUS POINTS FOR:
* Prior experience as a customer facing telecom operations technician
* Basic electricity training/certification or documented equivalent work experience
* ADSL installation/repair experience (self/full installs)
* A+/Net + Certified Required Soft Skills
#LI-MH-1
WHY JOIN US?
We aspire to contemporary ways of working.
Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.
We offer competitive compensation and comprehensive benefits.
Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.
Inclusion and belonging are at the center of our grounding belief in Being Real.
When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.
Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact taaccommodationrequests@brightspeed.com to initiate the accommodations process.
For all applicants, please take a moment to review our Privacy Notices:
* Brightspeed's Privacy Notice for California Residents
* Brightspeed's Privacy Notice
Customer Service Coordinator
Customer service representative job in Wautoma, WI
At Actus Nutrition, our focus is to create high-quality ingredients designed to optimize health and nutrition. We are passionate and dedicated people. Each day, we collectively explore new, innovative ways to enhance product performance and value through our broad human and animal nutrition portfolios. Both divisions are backed by the speed, execution, and passion it takes to exceed the expectation of our customers.
The Customer Service Coordinator is responsible for maintaining customer satisfaction through efficient, timely and accurate sales order fulfillment. The Logistics Order Fulfillment Specialist coordinates with cross functional departments to stay abreast of customer expectations, production schedule adherence and product release dates in order to facilitate timely and accurate shipments of orders.
Shift: Monday through Friday
This will be an onsite opportunity.
Essential Duties and Responsibilities:
Enter all Customer Sales Orders from Customer POs.
Send Order Acknowledgements to Customers.
Maintains accuracy of Sales Order dates, quantities, prices and charges.
Maintains accuracy of Finished Goods Inventory for Customer Owned Inventory.
Provides customer documents in a timely manner.
Works with external warehouse, transportation department and 3PLs to coordinate customer shipments.
Notify appropriate internal and external parties of sales order changes or requests.
Executes Credits and Rebills as required.
Generates Miscellaneous Invoices as required.
Acts as point person to facilitate problem resolution for sales orders.
Promptly responds to customer inquiries and requests.
Coordinate and process customer returns when necessary.
Position Requirements:
Previous customer service related experience in a manufacturing environment.
Exceptional interpersonal, communication, and organizational skills.
Strong working knowledge of computer software applications.
Ability to multi-task.
Meticulous attention to detail in a fast-paced environment.
Experience with an ERP system including sales order processing, inventory management, purchasing, etc.
Experience in transportation, shipping, logistics.
We are committed to identifying and recruiting dedicated and reliable candidates to join the team of passionate employees. Actus Nutrition prides itself on advancement opportunities for our current workforce to promote from within. We offer a comprehensive benefits package which includes medical, dental, vision and life insurance as well as a healthy 401(k) company match program.
Customer Service Representative
Customer service representative job in Stratford, WI
Work for a company where employees make the difference and opportunity awaits !
Something is happening at Citizens State Bank (of Cadott, Chippewa, Cornell, Stanley, Prentice & Stratford), employees are accomplishing things never thought possible!
Our Customer Service Representative position is vital to our company! Customer Service Representatives are the face of the company, helping customers with processing transactions and opening accounts, while also looking for opportunities to better help them achieve their dreams! Our mission of “relationships built on trust” starts with our CSRs and the impact that they make on our customers.
Development and advancement programs available to grow career and earning potential.
Citizens State Bank is looking for talented, motivated, sales-oriented individuals to join our team. We are looking for individuals interested in working for a company that values employee development, goals, accountability, results, reward and recognition, and growth! Come challenge yourself at Citizens State Bank. Qualified applicants will have an aptitude for helping people through positive interaction and the ability to recommend solutions.
Does this sound like you? Apply today!
About Citizens State Bank:
At Citizens State Bank, employees are our most important asset. We value employee input and ideas and partner to help our employees develop and flourish. Citizens State Bank is a well-established $140 million-dollar community bank impacting the communities of Cadott, Chippewa Falls, and Cornell.
At Citizens State Bank, you receive competitive wages and benefits :
401K program with match and elective contribution options and an employer sponsored profit sharing
Over 15 days of PTO in your first year with a progressive scale as your longevity grows
Health (with a near site clinic), dental, and vision benefits
100% employer paid Long-term disability, short-term disability, life insurance, AD&D, and an EAP
Health Savings options
Voluntary Accident Plans
Auto-ApplyCustomer Servicer Representative I - SHP
Customer service representative job in Marshfield, WI
Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!Job Title:Customer Servicer Representative I - SHPCost Center:682891076 SHP Customer ServiceScheduled Weekly Hours:40Employee Type:RegularWork Shift:40 Normal (United States of America) Job Description:
JOB SUMMARY
The Customer Service Representative I - Security Health Plan (SHP) primary responsibility is to ensure positive customer interactions with one major product line (Medicare Advantage or Commercial/Marketplace) of Security Health Plan's members. The individual will interact with members, applicants, providers, and agents via telephone. The Customer Service Representative I - SHP will identify the customer's concern and appropriately research and resolve the inquiry in a timely manner. This is a basic learning phase and will be continually trained and coached to enhance customer service skills. The Customer Service Representative I - SHP will escalate complex issues to a Benefit Specialist.
JOB QUALIFICATIONS
EDUCATION
For positions requiring education beyond a high school diploma or equivalent, educational qualifications must be from an institution whose accreditation is recognized by the Council for Higher Education and Accreditation.
Minimum Required: None
Preferred/Optional: Associate or Bachelor's Degree in business administration.
EXPERIENCE
Minimum Required: Two years' experience with customer service. Demonstrated proficiency with handling high-pressure situations and with verbal and written communication.
Preferred/Optional: Experience working in a health insurance call center.
CERTIFICATIONS/LICENSES
The following licensure(s), certification(s), registration(s), etc., are required for this position. Licenses with restrictions are subject to review to determine if restrictions are substantially related to the position.
Minimum Required: None
Preferred/Optional: State of Wisconsin Insurance Agent's license.
Marshfield Clinic Health System is committed to enriching the lives of others through accessible, affordable and compassionate healthcare. Successful applicants will listen, serve and put the needs of patients and customers first.
Exclusion From Federal Programs: Employee may not at any time have been or be excluded from participation in any federally funded program, including Medicare and Medicaid. This is a condition of employment. Employee must immediately notify his/her manager or the Health System's Compliance Officer if he/she is threatened with exclusion or becomes excluded from any federally funded program.
Marshfield Clinic Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Auto-ApplyCustomer Service Representative
Customer service representative job in Stevens Point, WI
At Stevens Point Auto Center, we take pride in taking care of our people and our guest's. In this role, you will be handling inbound and outbound service scheduling calls, while prioritizing each guest's service experience. We take pride in creating a fun and inviting culture with personal and team goals to help you continuously grow in your role and future opportunities within our company. Hands on training and continuous guidance will be provided to help you learn and grow in your position.
Responsibilities
Answer customer service calls for scheduling inquiries
Respond promptly to internet, phone and text inquiries
Strive to hit daily personal and team goal metrics
Complete outbound service scheduling calls for future appointments needed for parts or recalls
Follow up with guests who missed/canceled appointments
Participate in being a team player and creating a positive atmosphere
Utilize CRM goal tracking system daily
Skills / Requirements
Strong customer service experience
Team player attitude
Prompt and courteous
Enthusiastic personality
Goal Oriented
Strong computer skills
Willing to submit to a pre-employment background check & drug screen
Benefits
Medical and Dental
Vision Insurance
Life Insurance
401K Plan
Paid Training
Employee discounts on products and services
Growth Opportunities
Promote From Within
Above average industry pay
Holiday Parties & Celebration
Family owned and operated
Heavily involved in giving back to the community
Base hourly + Commission
Our vision is to be so effective that we are able to be helpful to others. The Rydell company sets every employee up for the greatest success possible. We are extremely passionate about what we do, which reflects in our everyday process with customer service being our top priority. At Stevens Point Auto center we offer three brands, Ford, Hyundai and Volkswagen and a used car division all under one roof. We have a world class service/parts and collision center on site as well making it a one stop shop for everything automotive. The Rydell Company has a great history of community involvement as well! If you have ever thought about working in the auto industry, now is the time.
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.
Auto-ApplyCustomer Service Representative
Customer service representative job in Wausau, WI
Job DescriptionDescription:
Pay
$16-$18
Responsibilities
The Customer Service Representative is tasked with providing excellent customer service for HOM Furniture's customers. Necessary tasks include:
Answering phones to either direct callers to the proper department or to answer any questions they may have.
Finalizing orders, taking payments, and scheduling deliveries and pickups.
Processing returns and processing initial paperwork for warranty claims.
Making changes and cancellations to orders when appropriate.
Updating customers on changes to their order status.
Processing finance applications.
The Customer Service Representative serves as a support for showroom Sales Consultants. As such, they assist with questions and processing orders as needed.
Processes sales for accessories and other small purchases.
Occasionally, the Customer Service Representative works the sales floor following HOM Furniture's proven sales methods.
Other duties as assigned.
Benefits
HOM Furniture offers its full-time employees a competitive benefits package.
Paid Time Off- 20 Days in 1st year for full-time employees
Medical and/or Dental Coverage
401(k) Employee Contribution Plan
401(k) Employer Matching
Employee discount
Career advancement opportunities and training
Pay on Demand - options for receiving earned wages
Requirements:
Education: Must be working towards or have a high school diploma or GED.
Experience: Six months of customer service experience preferred.
Physical Demands: Low physical demands required. The employee is regularly required to sit for sustained periods of time and occasionally lift up to 25 pounds.
Other: Must be able to communicate effectively both verbally and in writing.
*Reasonable accommodation will be made for those who require it.
HOM Furniture is proud to be an equal opportunity workplace. Individuals seeking employment at HOM Furniture are considered without regard to race, color, religion, gender expression or identity, sexual orientation, national origin, marital status, age, creed, public assistance status, disability, membership or activity in a local commission, or any other characteristic or classification protected by federal, state or local law.
Hotel Guest Services Representative
Customer service representative job in Wausau, WI
Guest Services Representative Jefferson Street Inn, Wausau, WI SUMMARY SCOPE OF ROLE Attend to guests' needs, including, but not limited to, registration, reservation, checkout and cashiering. MINIMUM EDUCATION/RELEVANT WORK QUALIFICATIONS High school or equivalent education required.
One to two years in a public contact position.
ESSENTIAL FUNCTIONS & RESPONSIBILITES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
50% Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, email and credit information. Promote the benefits of the area, property, and provide recognition and adherence to the standard operating procedures provided.
30% Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests where applicable. Ensure daily shift responsibilities are completed and discrepancies are brought to the attention of Management.
15% Contribute to the hospitable service of the property offering conversation, morning breakfast support, and local information to our guests.
5% Issue keys to guests and control entrance of safety deposit boxes. Post miscellaneous charges as requested.
ADDITIONAL JOB FUNCTIONS
Assist in handling mail and deliveries.
Support the leadership team by assisting with various projects throughout the year.
Secure reservations for those guests who approach the Front Desk or call the property.
KEYS TO SUCCESS IN THIS ROLE INCLUDE
Must possess basic computational ability.
Must possess basic computer skills.
General knowledge of the city where hotel is located and its attractions.
Extensive knowledge of the hotel, its services and facilities.
EXPECTED HOURS OF WORK HOURS
This is an hourly position and will be scheduled based on operational need/coverage.
SUPERVISORY RESPONSIBILITIES
The Front Desk Agent reports directly to the Front Office Manager and has limited scope of supervisory responsibilities based on function of position.
PHYSICAL REQUIREMENTS
Ability to lift to 50lbs, clearly verbally communicate with employees and public. speak, hear, see, read, write, type, dial, reach, and bend.
Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems.
Must be able to stand and exert well-paced ability for up to 4 hours in length.
Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
Must be able to exert well-paced ability in limited space.
Must be able to lift up to 15 lbs. occasionally.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
Talking and hearing occur continuously in the process of communicating with guests, supervisors and other associates.
Ability to spend extended lengths of time viewing a computer screen.
Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
Requires manual dexterity to use and operate all necessary equipment.
Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, multi-line touch tone phone, filing cabinets, photocopiers, dolly and other office equipment as needed.
Financial Services Representative
Customer service representative job in Wausau, WI
World Finance, winner of the Top Workplaces USA award for five years in a row and a two-time winner of Newsweek's Most Trustworthy Companies award, helps customers meet their financial needs and unlock their financial good. We're an energetic team looking for a Financial Services Representative to guide customers on their financial journey. As a Financial Services Representative, you're the face of World Finance - empathizing, empowering, and engaging with our customers.
The primary responsibility of the Financial Services Representative is to assist the Branch Manager in operating the branch effectively and efficiently and to maximize growth. This position is expected to utilize sound lending skills, maximize potential profits, and follow policies for effective collection of accounts. This position is also responsible for providing excellent customer service which is an essential part of marketing the branch and Company culture.
Hourly Pay: $15 - $19
What you'll do:
Guide customers toward upward credit mobility through good financial choices.
Provide top-tier customer service, assisting customers with questions, concerns, and products.
Process and prepare loan applications.
Take and process payments.
Prepare loan documents and execute loan closing on current renewal loans.
Balance assigned cash drawer daily.
Prepare and complete the daily branch bank deposit and possibly transport money (operating cash, interim deposits, daily deposits) to and from the bank.
Maintain strong customer relationships and build community within your branch.
Other duties include but are not limited to:
Call approved and unmade applications to close loans daily.
Help build tax clientele and provide tax services.
Send complete and accurate credit denial letters within 30 days from the date of application.
Pay branch expenses as instructed by Branch Manager.
Experience (and Requirements) that will WOW us!
Must be able to demonstrate self-confidence and organizational skills.
A history of choosing kindness, showing compassion, and helping others.
The willingness to seek quality-driven solutions and embrace new ideas.
Absolute team player - pitching in when needed and accepting help, too.
To perform this job successfully, an employee must have basic computer skills.
A valid driver's license & access to a dependable vehicle.
Must possess a valid driver's license & reliable transportation to independently transport bank deposits and fulfill other required job responsibilities.
Why World?
We hire from within: we want to see you grow and climb in this company.
Each year, we promote 80% of Financial Services Reps to management.
75% of World's Operations Executives moved up from a similar role.
We pay you to give back: employees get paid volunteer hours each year.
Health, dental, vision, and life insurance are available to full time team members the 1st of the month following 30 days.
Paid holidays, vacation time, and a 401(k) plan (including company match).
Be part of a team with clear values, strong community, and a sense of belonging.
We'll get you home for dinner: your life outside of work is priority #1
You'll make a positive impact on the lives of the customers you serve.
Who is World?
Since 1962, World Finance has helped millions of people unlock their financial good. We aid customers in overall financial wellness, celebrating the hundreds of thousands of customers able to achieve better credit each year. Based in Greenville, SC, World reaches over one million customers annually - turning their financial possibility into reality through services like personal loans and tax preparation. With over 1,200 branches in 16 states, World is proudly rooted in the communities it serves. Our goal is to see our customers thrive, growing their credit and accessing more opportunities. We set ourselves apart as the financial partner with heart, offering an ever-expanding menu of customer-focused services and a commitment to teamwork, community, and care.
Physical Demands and Working Conditions:
• Frequently stationary with regular movement throughout the office; occasional climbing, kneeling, bending, twisting, and reaching.
• Occasionally lifts up to 5 lbs. and may exert up to 30 lbs. of force (e.g., opening file drawers).
• Requires regular use of vision, hearing, fine motor skills, and verbal/written communication.
• Fast-paced, high-demand environment with shifting priorities and tight deadlines; requires professionalism, multitasking, adaptability, and collaboration.
• Occasional local travel; may include extended hours, evenings, or weekends.
• Standard indoor office setting with shared workspace, typical noise, lighting, and temperature.
• Frequent customer and coworker interaction; must communicate clearly and professionally in person, by phone, and electronically.
• Regular, reliable attendance and punctuality are essential.
Disclaimers:
Employees must be able to perform the essential functions of this position with or without reasonable accommodation, which World Finance will provide unless doing so would impose an undue hardship.
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. The employer reserves the right to modify, assign, or reassign duties, responsibilities, and activities at any time with or without notice as needed to meet business needs.
It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.
Auto-ApplyTemporary Customer Service Representative (Continuous Recruitment)
Customer service representative job in Stevens Point, WI
Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process.
Position Title:Temporary Customer Service Representative (Continuous Recruitment) Job Category:University StaffEmployment Type:Temporary (Fixed Term) Job Profile:Customer Svcs RepJob Duties:
The Customer Service Representative is responsible for supervising all aspects of customer service in the “front of the house” of the University Dining operations. This will include customer contact to address and resolve issues, cashier supervision, dining room set-up and maintenance of the dining room supplies and products. This position will provide consistent communication to full-time staff, student leadership, student staff, and other part time specialty staff to ensure that the best possible customer service is achieved through proper training, compliance with safety and sanitation standards, presentation, and maintenance of dining facilities. The Customer Service Representative reports to the Food Service Assistant Manager within University Dining. The ability and willingness to work a variable schedule, including nights and weekends, is required.
Shift: Varied hours including weekends, holidays, and evenings.
Key Job Responsibilities:
Monitors and maintains work areas and supplies to meet customer and operational needs
Troubleshoots and resolves issues in a timely and professional manner
Organizes, distributes, and maintains relevant work unit procedures, polices, and updates to ensure accuracy and relevancy of delivered information
Provides exceptional service, answers questions, or provides information in a specific subject area to (internal, external) (customers, donors, stakeholders) based on set material or standards
Guides and trains staff and student workers
Processes customer transactions and may take payments following established policies and procedures
Department:
University Dining
Compensation:
$15-$17.50 per hour, based on qualifications and experience
FTE:
75% (Full time during academic year; option summer hours available)
Required Qualifications:
Ability to effectively communicate orally and in writing to a wide array of people including staff members with differing skills/abilities.
Ability to interact courteously with customers.
Ability to manage and solve customer complaints and requests.
Demonstrated experience supervising a diverse staff including student employees, full and part time employees, and temporary staff.
The ability to bend, stoop, twist, and safely lift to 50# on a regular basis when storing, stocking, and gathering prepared products and/or inventory items.
Current Serv Safe certification or ability to complete certification within 3 months of hire.
Preferred Qualifications:
· Prior experience within a University Dining facility with large numbers of student employees.
· Knowledge of methods, and ability to motivate employees.
· Basic knowledge of the technology used in a University Dining location.
Knowledge of basic safety and sanitation principles.
Terms of Employment:
This is a temporary University Staff position, non-exempt from the Fair Labor Standards Act. This position is required to serve a six-month probation period.
How to Apply:
TO ENSURE CONSIDERATION: Application materials will be evaluated and the most qualified applicants will be invited to participate in the next step of the selection process. Incomplete application materials may not receive consideration.
Submission in PDF format is preferred for all optional attachments.
Successful applicants must pass all UWSP mandatory trainings along with department specific trainings as part of their employment onboarding. Employment will require a criminal background check. It will also require you and your references to answer questions regarding employment misconduct, sexual violence and sexual harassment.
Contact Information:
For additional information regarding the position, please call or email:
Marty Kalepp
Email: ****************
Phone: ************
If you have any questions regarding the application process, need special arrangements, or if you submitted your application with missing materials, please call or email:
Human Resources
Email: ************************
Phone: ************
Special Notes:
Through the discovery and dissemination of knowledge, UW-Stevens Point stimulates intellectual growth, provides a liberal education, and prepares students for a diverse sustainable world. The university is committed to creating a safe, inclusive learning community for all faculty and staff from a variety of backgrounds. Visit ******************************************* for more information about UW-Stevens Point. To learn about the Stevens Point (aka Point) area fun, jobs, housing, education, quality of life, and bragging rights, visit *****************************
Individuals with disabilities who need a reasonable accommodation during the application or interview process should contact Human Resources and Affirmative Action at ************ or ***********.
The safety and success of students, faculty, and staff at the University of Wisconsin-Stevens Point is paramount. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act requires the distribution of an annual security report to all current and prospective students, faculty, and staff. You may obtain the complete report at *********************************************
The University of Wisconsin-Stevens Point will not reveal the identities of applicants who request confidentiality in writing, except the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).
An offer of employment will require a criminal background check and authorization to work within the United States as required by the Immigration Reform and Control Act of 1986.
EEO Statement:
Qualified applicants will receive consideration for employment without regard to color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or other bases as defined by federal regulations and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.
Auto-ApplyCustomer Success Representative
Customer service representative job in Wausau, WI
Full-time Description Description
(NMG):
Do you have excellent customer service and computer skills? This may be the job for you!!
Nelson Miller Group is a leading provider of custom engineered graphic overlays and membrane switches, name plates, and plastics for various applications. We are a dynamic and growing organization with multiple US locations across Wisconsin, California, New Jersey, and Virginia. We are committed to fostering a culture of excellence and are seeking a Customer Success Representative that delivers exceptional quality service, builds lasting relationships with our valued customers, and is detail oriented. This is an entry level position with opportunity for future endless growth.
Position Summary: As a Customer Success Representative, you will be the first line point of contact for our customers, providing professional and proactive support throughout the entire customer journey. You will leverage your strong communication and problem-solving skills to manage orders, address inquiries, resolve issues, and ensure seamless delivery of our products and services. This role requires a blend of customer service excellence, sales acumen, and technical understanding.
Key Responsibilities:
Customer Relationship Management:
Act as a dedicated liaison between NMG and our customers, building and maintaining strong relationships.
Proactively anticipate customer needs and provide timely, accurate, and professional support.
Serve as a trusted advisor, understanding customer requirements and offering tailored solutions.
Order Management and Fulfillment:
Accurately enter and confirm customer orders, ensuring adherence to specifications and timelines.
Provide customers with detailed information regarding order status, estimated delivery schedules, service contracts, and warranties.
Collaborate closely with production and shipping teams to manage customer shipments, expedite orders, and resolve any delivery-related issues.
Issue Resolution and Customer Advocacy:
Effectively handle customer issues and RMA requests, conducting thorough investigations and implementing appropriate solutions.
Advocate for customer needs within the organization, ensuring customer satisfaction.
Completing open order reports and other various excel spreadsheets.
Inside Sales Support:
Track and manage sales orders, ensuring accuracy and timely processing.
Work with Business Development team to ensure timely response to all customer needs and exceed expectations.
Potentially conduct customer visits to assess needs and promote product/service sales.
Qualifications:
High school diploma, GED, or equivalent required; Associate's or Bachelor's degree a plus, but not required.
Minimum of 3-5 years of experience in a senior customer service, inside sales, or related role within a manufacturing environment.
Proven ability to build and maintain strong customer relationships.
Excellent verbal and written communication skills.
Strong problem-solving and analytical abilities.
Proficiency in ERP/MRP systems and/or, experience using Epicor a Plus
Microsoft Office Suite (Excel, PowerPoint, Word).
Skills:
Exceptional customer service and communication skills.
Strong organizational and time management skills.
Ability to work independently and as part of a team.
Detail-oriented with a focus on accuracy.
Ability to thrive in a fast-paced environment.
Nelson Miller Group is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran status, or any other characteristic protected by applicable federal, state, or local law.
Requirements
Due to ITAR and / or CUI compliance, this position requires candidates to be a U.S. Citizen, Permanent Resident Alien, or Protected Individual per 8 U.S.C.1324b(a)(3).
Candidates being considered for hire must pass a pre-employment background check.
Customer Service Advisor - Jiffy Lube Multicare
Customer service representative job in Wausau, WI
Job Description
We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!
The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.
All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too!
For immediate consideration, please complete our employment application. We look forward to hearing from you!
Customer Service Representative
Customer service representative job in Wausau, WI
Pay $16-$18 Responsibilities The Customer Service Representative is tasked with providing excellent customer service for HOM Furniture's customers. Necessary tasks include: * Answering phones to either direct callers to the proper department or to answer any questions they may have.
* Finalizing orders, taking payments, and scheduling deliveries and pickups.
* Processing returns and processing initial paperwork for warranty claims.
* Making changes and cancellations to orders when appropriate.
* Updating customers on changes to their order status.
* Processing finance applications.
* The Customer Service Representative serves as a support for showroom Sales Consultants. As such, they assist with questions and processing orders as needed.
* Processes sales for accessories and other small purchases.
* Occasionally, the Customer Service Representative works the sales floor following HOM Furniture's proven sales methods.
* Other duties as assigned.
Benefits
* HOM Furniture offers its full-time employees a competitive benefits package.
* Paid Time Off- 20 Days in 1st year for full-time employees
* Medical and/or Dental Coverage
* 401(k) Employee Contribution Plan
* 401(k) Employer Matching
* Employee discount
* Career advancement opportunities and training
* Pay on Demand - options for receiving earned wages
Requirements
Education: Must be working towards or have a high school diploma or GED.
Experience: Six months of customer service experience preferred.
Physical Demands: Low physical demands required. The employee is regularly required to sit for sustained periods of time and occasionally lift up to 25 pounds.
Other: Must be able to communicate effectively both verbally and in writing.
* Reasonable accommodation will be made for those who require it.
HOM Furniture is proud to be an equal opportunity workplace. Individuals seeking employment at HOM Furniture are considered without regard to race, color, religion, gender expression or identity, sexual orientation, national origin, marital status, age, creed, public assistance status, disability, membership or activity in a local commission, or any other characteristic or classification protected by federal, state or local law.
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