Customer service representative jobs in West Point, MS

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support.

MSU's Center for Entrepreneurship and Outreach (E-Center) empowers students to plan, launch and grow successful local and global companies based on new ideas or MSU invented technology. Our companies are graded in the real world - by success or failure with actual, paying customers. We use applied learning to strengthen our pipeline of entrepreneurs from K-12 to college students to graduates. We have broad involvement of alumni and friends to help mentor, coach and invest in our startups. Our priority on generating a track record of exits and profitable local businesses makes us a national leader in this field and motivates ever increasing investor interest in these areas. These companies contribute to a thriving young professional community, cementing Starkville as the startup hub of Mississippi and propelling our expansion throughout the Southeast. Job Description The Student Client Specialist (SCS) is our front-line team members, serving as ambassadors and guides to entrepreneurs actively working on a startup company. Your primary role on our team will be managing a subset of our portfolio, helping to recruit and form new teams, as well as walking them through the VentureCatalyst™ program. Your main mission is to spend time working one-on-one with fellow student entrepreneurs helping them to identify the customer and market, convert business models and customer intel into an executable business plan, and finally launch and get through the exit goal of securing 18-months of operating runway. This position directly supports Goal 1 of our 2021-2031 strategic plan and reports to the Director. Expectation This is a broad role with significant responsibility, high expectations, and considerable freedom. Your day-to-day activity will be often somewhat undefined and you must be a self-starter. While assigned to a specific team, you are expected to assist with all aspects of the CEO. Sometimes this includes seemingly mundane, yet necessary, tasks like cleaning workspaces, organizing files, and running errands. Other times it includes meeting and having lunch with actual billionaires. Our Student Client Specialists must handle both situations with enthusiastic professionalism. We are focused on driving team wins. Like team sports, we expect you to help us win the game, by working to the best of your abilities to help startups exit the program successfully. Primary Responsibilities Meet and assist startup company teams participating in VentureCatalyst™ program Manage a portfolio of startup company teams and maintain regular contact and communication Coordinate external advisory board meetings and details from application through award Advocate and promote the CEO via various activities, classroom visits, and other program promotion Seek and identify resources available from the CEO and MSU helpful to startup companies Greet office guests, answer questions, and direct to proper individuals Track teams and students; enter into departmental CRM tool; regularly update Assist with paperwork, answering telephones, filing correspondence, running errands on campus, stuffing envelopes, making copies, cleaning workspaces and researching topics online Make suggestions on how to streamline processes or increase efficacy of program Complete other duties as requested by professional staff Qualifications Minimum Qualifications Currently enrolled at Mississippi State University, majoring in a [technical] [business] discipline. Maintains good academic standing with at least a 3.0 GPA Preferred Qualifications Currently working on a new startup or prior experience with a startup company Work experience relating to market research, prototyping, financial analysis Completion of the MGT 3323 Entrepreneurship course (grade B or higher) Experience with customer relationship management (CRM) software Exemplary soft-skills Additional Information Pay Range: $11-15/hr Benefits: None Restrictions: Currently enrolled MSU student in good academic standing. All your information will be kept confidential according to EEO guidelines.

Duties and Expectations Team: Responsible for promoting a positive work environment founded upon professionalism, consistency, respect, and improvement within the divisions. Operations: Responsible for daily data entry at the division Responsible for daily inventory reporting and reconciliation Responsible for dispatching delivery orders to drivers Responsible for organizing and scanning of files Customers: Responsible for maintaining a “customer first” culture within the division Responsible for fostering positive customer service practices. Qualifications Excellent organization skills Ability to work efficiently with others Proficiency with computers Together, we drive progress and reliability. It is the policy of Scott Petroleum not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.

Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing customer's loans and payments, daily communication with customers regarding their accounts and making courtesy calls when necessary. LoanMax Title Loans offers their employees: Competitive Salaries Paid Holiday Vacations Paid on the Job Training Full Time Positions- Monday to Friday 10am to 6pm with a rotating Saturday schedule of 9am to 3pm Best of all Never Work on Sundays! Job Requirements General: Must be Able to Work Full Time Great attitude Excellent Communication Skill Detail Oriented Education: Must have a High School Diploma Work Experience: Previous Customer Service Experience Computer and Data Entry Experience Personal: We pride ourselves in the service we provide to our customers, and we have high expectations for our Customer Service Representatives. We are looking for an individual that is motivated, honest, dependable, and most of all someone that is searching for an exceptional career opportunity . About Us: LoanMax Title Loans is one of America's most respected title loan companies. LoanMax Title Loans and its affiliated companies own and operate nearly 1,000 stores in more than twenty states nationwide. Since the day we opened in 1990, we have been committed to helping customers get the hassle-free cash they need. Our company's mission is to provide short-term loans to our customers using a process that is fast and hassle-free, terms that are straight-forward and transparent, and prices that are among the lowest in the industry. We do all this while providing you with the excellent customer service you deserve and the honesty and integrity that you would expect. Our Customer Service Representatives are the heart of our business. We are actively recruiting candidates that are looking for a career opportunity with our company. We value the relationships we have cultivated in the communities we serve and expect our employees to be an example of honesty and respect when dealing with them. We have a special approach to business and we only want candidates that can step up and work towards the exceptional customer service and image we represent. Must be able to pass a company background screening, including a credit, criminal and background check.

As the leaves start to blow, let us help you bring in some extra dough! Central Mississippi Pizza (CMS) is locally owned and operated! While SAFELY being #1 in every community, we pride ourselves on helping our team members be the best version of themselves they want to be. Our company motto is “Less Stress, More Success! Job Description ABOUT THE JOB As a Domino's Pizza CSR, you are the first contact with every Customer who calls our stores. Your professionalism and optimism is vital to creating a pleasant experience for Customers. As a CSR you will receive training on our computer system and will gain confidence through working with Customers. Plus, we offer flexible hours. Qualifications HOW CAN YOU QUALIFY? · You must be 16 years of age or older (with a work permit in some areas) and possess a willingness to learn. · Strong communication and basic math skills to count change. · Be outgoing, have a positive, upbeat attitude with strong communication and verbal skills. · Ability to stand, walk, sit, carry, use machines, and lift up to 25 pounds. · Apply on jobs.dominos.com Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionBenefits: One on One coaching Competitive salary Opportunity for advancement Paid time off Profit sharing Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Brian Mccaskill - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

The Coordinator-Customer Service serves as the first point of contact for patients and visitors. This role involves a variety of administrative and customer service tasks aimed at ensuring a smooth and efficient clinic experience for patients and staff. Coordinates and directs the office activities of the physician practice. May be responsible for financial counseling thus verifying insurance and collecting the appropriate co-pays, co-insurances and past due balances. Will make appointments and appointment reminder phone calls. May handle pre-certifications and maintains a professional working relationship with insurance companies. Displays good public relation and communication skills. Job Responsibilities • Verifies insurance, communicates regularly with carriers and other regulatory agencies for reimbursement purposes. • Performs daily and monthly close out procedures for internal controls and cash balancing. • Maintains working knowledge of insurance co-pays and deductible, and workman's compensation protocols to ensure accurate and compliant billing information. • Promotes customer satisfaction while maintaining a positive, professional manner in both verbal and nonverbal communication. • Possesses comprehensive knowledge of corporate policies and procedures as they relate to clinic operations. • Answers telephones, takes, and directs messages on a timely basis according to the direction and location appropriate to maintain continuous workflow. • Perform accurate charge entry. • Complies with all organizational policies regarding ethical business practices. • As necessary, calls patients to obtain payment due or make financial arrangements for scheduled exams. • Schedules appointments, gathers demographic and insurance information and enters into the practice management system. • Maintains an organized and efficient work environment by keeping files and records neat and orderly to promote a smooth work-flow and to ensure confidentiality. • Coordinates resources necessary to input accurate data, both demographic and medical, collect appropriate fees at time of service and assist patient with financial counseling when appropriate. • Completes assigned goals Experience Description Minimum Required Preferred/Desired One (1) year of experience in a physician practice or clinic. Education Description Minimum Required Preferred/Desired Collegiate or medical trade completion. Associates Degree Training Description Minimum Required Preferred/Desired Current knowledge of medical terminology. Knowledge in insurance verification and charge entry as provided through experience in a physician practice. Special Skills Description Minimum Required Preferred/Desired Excellent customer relations skills. Basic knowledge of Windows applications. Current knowledge of medical terminology. Licensure Description Minimum Required Preferred/Desired Reporting Relationships Reporting Relationships No Work Environment Functional Demands Label Short Description Full Description Sedentary Very light energy level Lift 10lbs. box overhead. Lift and carry 15lbs. Push/pull 20lbs. cart Light Moderate energy level Lift and carry 25-35lbs. Push/pull 50-100lbs. (ie. empty bed, stretcher) Medium High energy level Lift and carry 40-50lbs. Push/pull +/- 150-200lbs. (Patient on bed, stretcher) Lateral transfer 150-200lbs. (ie. Patient) Heavy Very high energy level Lift over 50lbs. Carry 80lbs. a distance of 30 feet. Push/pull > 200lbs. (ie. Patient on bed, stretcher). Lateral transfer or max assist sit to stand transfer. Functional Demands Rating Light Activity Level Throughout Workday Physical Activity Requirements - Sitting Physical Activity Requirements - Standing Physical Activity Requirements - Walking Physical Activity Requirements - Climbing (e.g., stairs or ladders) Physical Activity Requirements - Carry objects Physical Activity Requirements - Push/Pull Physical Activity Requirements - Twisting Physical Activity Requirements - Bending Physical Activity Requirements - Reaching Forward Physical Activity Requirements - Reaching Overhead Physical Activity Requirements - Squat/Kneel/Crawl Physical Activity Requirements - Wrist position deviation Physical Activity Requirements - Pinching/fine motor activities Physical Activity Requirements - Keyboard use/repetitive motion Physical Activity Requirements - Taste or smell Physical Activity Requirements - Talk or hear Sensory Requirements Color Discrimination Near Vision Far Vision Depth Perception Hearing Environmental Requirements - Blood-Borne Pathogens Environmental Requirements - Chemical Environmental Requirements - Airborne Communicable Diseases Environmental Requirements - Extreme Temperatures Environmental Requirements - Radiation Environmental Requirements - Uneven Surfaces or Elevations Environmental Requirements - Extreme Noise Levels Environmental Requirements - Dust/Particular Matter Environmental Requirements - Other

The Coordinator-Customer Service serves as the first point of contact for patients and visitors. This role involves a variety of administrative and customer service tasks aimed at ensuring a smooth and efficient clinic experience for patients and staff. Coordinates and directs the office activities of the physician practice. May be responsible for financial counseling thus verifying insurance and collecting the appropriate co-pays, co-insurances and past due balances. Will make appointments and appointment reminder phone calls. May handle pre-certifications and maintains a professional working relationship with insurance companies. Displays good public relation and communication skills. Job Responsibilities • Verifies insurance, communicates regularly with carriers and other regulatory agencies for reimbursement purposes. • Performs daily and monthly close out procedures for internal controls and cash balancing. • Maintains working knowledge of insurance co-pays and deductible, and workman's compensation protocols to ensure accurate and compliant billing information. • Promotes customer satisfaction while maintaining a positive, professional manner in both verbal and nonverbal communication. • Possesses comprehensive knowledge of corporate policies and procedures as they relate to clinic operations. • Answers telephones, takes, and directs messages on a timely basis according to the direction and location appropriate to maintain continuous workflow. • Perform accurate charge entry. • Complies with all organizational policies regarding ethical business practices. • As necessary, calls patients to obtain payment due or make financial arrangements for scheduled exams. • Schedules appointments, gathers demographic and insurance information and enters into the practice management system. • Maintains an organized and efficient work environment by keeping files and records neat and orderly to promote a smooth work-flow and to ensure confidentiality. • Coordinates resources necessary to input accurate data, both demographic and medical, collect appropriate fees at time of service and assist patient with financial counseling when appropriate. • Completes assigned goals Experience Description Minimum Required Preferred/Desired One (1) year of experience in a physician practice or clinic. Education Description Minimum Required Preferred/Desired Collegiate or medical trade completion. Associates Degree Training Description Minimum Required Preferred/Desired Current knowledge of medical terminology. Knowledge in insurance verification and charge entry as provided through experience in a physician practice. Special Skills Description Minimum Required Preferred/Desired Excellent customer relations skills. Basic knowledge of Windows applications. Current knowledge of medical terminology. Licensure Description Minimum Required Preferred/Desired Reporting Relationships Reporting Relationships No Work Environment Functional Demands Label Short Description Full Description Sedentary Very light energy level Lift 10lbs. box overhead. Lift and carry 15lbs. Push/pull 20lbs. cart Light Moderate energy level Lift and carry 25-35lbs. Push/pull 50-100lbs. (ie. empty bed, stretcher) Medium High energy level Lift and carry 40-50lbs. Push/pull +/- 150-200lbs. (Patient on bed, stretcher) Lateral transfer 150-200lbs. (ie. Patient) Heavy Very high energy level Lift over 50lbs. Carry 80lbs. a distance of 30 feet. Push/pull > 200lbs. (ie. Patient on bed, stretcher). Lateral transfer or max assist sit to stand transfer. Functional Demands Rating Light Activity Level Throughout Workday Physical Activity Requirements - Sitting Physical Activity Requirements - Standing Physical Activity Requirements - Walking Physical Activity Requirements - Climbing (e.g., stairs or ladders) Physical Activity Requirements - Carry objects Physical Activity Requirements - Push/Pull Physical Activity Requirements - Twisting Physical Activity Requirements - Bending Physical Activity Requirements - Reaching Forward Physical Activity Requirements - Reaching Overhead Physical Activity Requirements - Squat/Kneel/Crawl Physical Activity Requirements - Wrist position deviation Physical Activity Requirements - Pinching/fine motor activities Physical Activity Requirements - Keyboard use/repetitive motion Physical Activity Requirements - Taste or smell Physical Activity Requirements - Talk or hear Sensory Requirements Color Discrimination Near Vision Far Vision Depth Perception Hearing Environmental Requirements - Blood-Borne Pathogens Environmental Requirements - Chemical Environmental Requirements - Airborne Communicable Diseases Environmental Requirements - Extreme Temperatures Environmental Requirements - Radiation Environmental Requirements - Uneven Surfaces or Elevations Environmental Requirements - Extreme Noise Levels Environmental Requirements - Dust/Particular Matter Environmental Requirements - Other

Description & Requirements Join Maximus as a Bilingual Call Center Representative, where you'll help callers get the information and support they need with patience, clarity, and care. You'll guide consumers, document their inquiries, and connect them with the right resources all while using your language skills to make their experience easier. Be part of a team that values growth, collaboration, and making a real difference. Why Maximus? - • Professional Development Opportunities- Participate in training programs, workshops, and conferences. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short- and Long-Term Disability coverage. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Competitive Compensation - Quarterly bonuses based on performance included! Essential Duties and Responsibilities: - Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies. - Track and document all inquiries using the applicable systems. - Complete associated tasks according to the established guidelines. - Track and document all inquiries using the applicable systems. - Meet Quality Assurance (QA) and other key performance metrics. - Facilitate the fulfillment of caller requests for materials via mail, email, or download. - Transfer/refer consumers to appropriate entities according to the established guidelines. - Escalate calls or issues to the appropriate designated staff for resolution as needed. - Facilitate translation services for non-English speaking callers according to procedures. - Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems. Minimum Requirements - High school diploma or GED required and 0-6 months of relevant professional experience required, or equivalent combination of education and experience. - Must be fluent in English and specified secondary language. - Fluency in languages (English and Spanish) - Six months of customer service experience - Excellent soft phone skills - Good computer navigation skills - A quiet and distraction free work area #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 16.50 Maximum Salary $ 16.50

ThompsonGas is the nation's fastest growing propane retailer, and we are looking for innovative, outside of the box thinkers who want to make an impact. We are rethinking the way we do business and, as a result, our employees are empowered to take an idea and run with it. If you are looking for an environment that will allow you the freedom to drive change, create an unrivaled customer experience and have fun while you're doing it - then ThompsonGas is for you! ThompsonGas is currently seeking a Customer Service Representative to support our unprecedented growth by focusing on customer retention, new customer acquisition and customer support. The ideal candidate will be self-sufficient, someone who thrives in a fast-paced environment and is able to multi-task successfully. The Customer Service Representative will handle inbound and outbound sales and customer support calls, as well as data entry, with a high level of focus, customer service and quality. This is an onsite position. Major Job Duties: Handle inbound calls by asking probing questions to uncover sales and service opportunities Evaluate sales methods and company programs to meet current customer needs and develop potential business leads Address customer issues and respond to all inquiries including, but not limited to, pricing, billing, products, grievances and new account set-up Handle each call with a high level of professionalism, warmth and eagerness Possess a working knowledge of all ThompsonGas products and service offerings Hold a thorough understanding of policies and procedures related to safety, product delivery and service Provide timely and accurate information on customer order status Lead outbound calling operations in effort to collect from past due customers Enter and update customer account information in CARGAS and MPX systems Process billing payments for walk-in customers Responsible for processing driver daily paperwork Other duties and projects as assigned Education and Experience: Degree or equivalent experience required 3+ years of Customer Service experience (Call center experience preferred) Sales experience strongly preferred; ability to upsell products in highly competitive environment a must Previous experience with CARGAS and MPX systems preferred, but not required Excellent written and verbal communication skills with an emphasis on developing a positive rapport with customers Excellent computer skills including Microsoft office and data entry skills Ability to organize, multi-task and prioritize assignments in a fast-paced environment High level of ownership and accountability for resolving customer problems in a professional and enthusiastic manner Flexible to work OT and weekends as needed during busy season PERKS WITH US! Medical, Dental, Vision, and 401k with IMMEDIATE eligibility Disability and life insurance Paid time off that increases with tenure Daily Pay Option that offers great flexibility and financial control Employee training programs with career development/advancement opportunities Employee recognition program Quarterly bonus potential Paid maternity and parental leave benefits Tuition reimbursement program This is a safety sensitive position. Your job performance will impact the health and safety of our customers, our employees and other individuals, as well as your own health and safety. A pre-employment drug screening, including but not limited to screening for the presence of THC, will be required, except where prohibited by law. ThompsonGas provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ThompsonGas complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.

This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records

This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences. AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

Job Description 4630 Mall Drive - Tupelo, MS 38804 About Us: ATC Fitness is a family-owned gym with over 30 years of roots in the Mid-South. We pride ourselves on offering a welcoming, healthy, and positive environment for our members and team. Join a team that's committed to helping people reach their fitness goals while fostering career growth and work-life balance. Position Summary: We are seeking a friendly, outgoing, and motivated Customer Service Representative to join our team. This role is perfect for someone passionate about fitness and customer service, with an eye for creating positive member experiences. Key Responsibilities: Assist current gym members with their needs, ensuring a great experience every visit. Provide tours to prospective members, showcasing our facilities and benefits. Sell gym memberships by sharing our values and programs with new prospects. Answer phone calls professionally and address inquiries or concerns. Familiarize new members with our Smart Start Training workout program. Perform daily cleaning to maintain a clean and welcoming facility. Qualifications: Strong interpersonal and communication skills. Ability to work independently and as part of a team. A positive attitude with a passion for helping others. Prior customer service or sales experience is a plus, but not required. Must be reliable and punctual. Perks and Benefits: Free gym membership to any ATC Fitness location. Flexible work hours to fit your schedule. Opportunities for career growth within the company. A healthy and supportive work environment.

Job DescriptionBenefits: Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Stewart Lamb - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answering the telephone and routing calls Receiving and sending messages from/to clients and other staff Scanning documentation Calling and retrieving documentation from clients and vendors Sending and confirming cancellations with other insurance companies, including faxing Filing paperwork as needed into electronic files and hard copied into filing cabinets. Service new and existing clients by answering phone calls, emails, voicemails, and faxes. Changing vehicles and coverage, contacting State Farm service and underwriting, and cancelling prior insurance. Any other possible administrative work and tasks directed and instructed by other tenured staff, management, supervisors, etc. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. COMPENSATION: Base salary of $12.50 per hour, with additional monthly compensation based on cross-selling and office retention activity.

Job DescriptionBenefits: 401(k) matching Bonus based on performance Company parties Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Vision insurance ROLE DESCRIPTION: As a Financial Services Representative - State Farm Agent Team Member with Brannon Poland - State Farm Agent, you will successfully market the financial products that manage everyday risks. Your proficient knowledge of financial products reinforces your sales-minded and consultative approach to educating customers on their financial options. Your analytical precision makes you an invaluable resource to customers and a competitive addition to a successful agency. RESPONSIBILITIES: Consult customers with financial planning and investment options. Assist customers with portfolio management and asset allocation. Conduct financial reviews and recommend appropriate products. Maintain compliance with financial regulations. QUALIFICATIONS: 1+ year of experience in financial services preferred. Analytical and communication skills. Series 6, 63, and 65 licenses required Life & Health insurance licenses required Property & Casualty insurance licenses preferred

GUEST SERVICES REPRESENTATIVE The GSR is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and procedures. Job Description To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Resolve guest complaints, ensuring guest satisfaction. Anticipate guests needs, respond promptly and acknowledge all guests, however busy and whatever time of day. Maintain positive guest relations at all times. Resolve guest complaints, ensuring guest satisfaction. Maintain complete knowledge of, or where to access to following information: a) all hotel features/services, hours of operation. b) all room types, numbers, layout, decor, appointments and location. c) all room rates, special packages and promotions. d) daily house count and expected arrivals/departures. e) room availability status for any given day. f) scheduled daily group activities. Obtain assigned bank and ensure accuracy of contracted monies. Keep bank secure at all times. Answer department telephone within 3 rings, using correct greeting and telephone etiquette. Process all guest check-ins. Verify registration card information with the guest. Obtain back-up information for guest credit/payment method and input into system; collect cash when designated. Direct Bell Person to escort guest and transport their luggage to the room. Handle overbooked or walked in guests. Accept and record wake-up call requests. Monitor, send and distribute guest faxes. Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery). Resolve discrepancies on the room status report with Housekeeping. Match the bucket check to in-house guest ledger report; report discrepancies to Manager. Process all check-outs. Process adjustment vouchers, paid-outs, correction vouchers, miscellaneous charges. Attend monthly department meetings and training sessions as necessary. Anything that contributes to a positive culture and the success of the hotel. Other duties as assigned. Requirements High School Graduate or General Education Degree (GED). One to two years previous experience in a similar position helpful. Basic computer skills required. PMS experience preferred but not required(Opera, Visual Matrix, OnQ, etc.). View all jobs at this company

We're looking for bold, entrepreneurial talent ready to help build something extraordinary - and reshape the future of building products distribution. QXO is a publicly traded company founded by Brad Jacobs with the goal of building the market-leading company in the building products distribution industry. On April 30, 2025, QXO completed its first acquisition: Beacon Building Products, a leading distributor in the sector. We are building a customer-focused, tech-enabled, and innovation-driven business that will scale rapidly through accretive M&A, organic growth, and greenfield expansion. Our strategy is rooted in delivering exceptional customer experiences, improving operational efficiency, and leveraging data, digital tools, and AI to modernize a historically under-digitized industry. What you'll do: * Receive and process requests for price quotes, orders, returns, cancellations, product information and availability, billing inquiries, and corrections * Plan and implement telemarketing and prospecting objectives * Coordinate delivery and pick up of orders with operations teams * Provide support to Outside Sales team * Adhere to pricing guidelines and policies of customer financial services What you'll bring: * Previous front-line customer service and sales experience * Industry experience with construction or building materials a plus * Spanish bilingual proficiency a plus * Ability to effectively communicate and follow-up with customers, vendors, team members, and management * Eagerness and ability to learn and retain vast amounts of product information What you'll earn: * 401(k) with employer match * Medical, dental, and vision insurance * PTO, company holidays, and parental leave * Paid training and certifications * Legal assistance and identity protection * Pet insurance * Employee assistance program (EAP) QXO is an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status.

MSU's Center for Entrepreneurship and Outreach (E-Center) empowers students to plan, launch and grow successful local and global companies based on new ideas or MSU invented technology. Our companies are graded in the real world - by success or failure with actual, paying customers. We use applied learning to strengthen our pipeline of entrepreneurs from K-12 to college students to graduates. We have broad involvement of alumni and friends to help mentor, coach and invest in our startups. Our priority on generating a track record of exits and profitable local businesses makes us a national leader in this field and motivates ever increasing investor interest in these areas. These companies contribute to a thriving young professional community, cementing Starkville as the startup hub of Mississippi and propelling our expansion throughout the Southeast. Job Description The Student Client Specialist (SCS) is our front-line team members, serving as ambassadors and guides to entrepreneurs actively working on a startup company. Your primary role on our team will be managing a subset of our portfolio, helping to recruit and form new teams, as well as walking them through the VentureCatalyst™ program. Your main mission is to spend time working one-on-one with fellow student entrepreneurs helping them to identify the customer and market, convert business models and customer intel into an executable business plan, and finally launch and get through the exit goal of securing 18-months of operating runway. This position directly supports Goal 1 of our 2021-2031 strategic plan and reports to the Director. Expectation This is a broad role with significant responsibility, high expectations, and considerable freedom. Your day-to-day activity will be often somewhat undefined and you must be a self-starter. While assigned to a specific team, you are expected to assist with all aspects of the CEO. Sometimes this includes seemingly mundane, yet necessary, tasks like cleaning workspaces, organizing files, and running errands. Other times it includes meeting and having lunch with actual billionaires. Our Student Client Specialists must handle both situations with enthusiastic professionalism. We are focused on driving team wins. Like team sports, we expect you to help us win the game, by working to the best of your abilities to help startups exit the program successfully. Primary Responsibilities Meet and assist startup company teams participating in VentureCatalyst™ program Manage a portfolio of startup company teams and maintain regular contact and communication Coordinate external advisory board meetings and details from application through award Advocate and promote the CEO via various activities, classroom visits, and other program promotion Seek and identify resources available from the CEO and MSU helpful to startup companies Greet office guests, answer questions, and direct to proper individuals Track teams and students; enter into departmental CRM tool; regularly update Assist with paperwork, answering telephones, filing correspondence, running errands on campus, stuffing envelopes, making copies, cleaning workspaces and researching topics online Make suggestions on how to streamline processes or increase efficacy of program Complete other duties as requested by professional staff Qualifications Minimum Qualifications Currently enrolled at Mississippi State University, majoring in a [technical] [business] discipline. Maintains good academic standing with at least a 3.0 GPA Preferred Qualifications Currently working on a new startup or prior experience with a startup company Work experience relating to market research, prototyping, financial analysis Completion of the MGT 3323 Entrepreneurship course (grade B or higher) Experience with customer relationship management (CRM) software Exemplary soft-skills Additional Information Pay Range: $11-15/hr Benefits: None Restrictions: Currently enrolled MSU student in good academic standing. All your information will be kept confidential according to EEO guidelines.