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The differences between floor managers and general managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a floor manager and a general manager. Additionally, a general manager has an average salary of $71,581, which is higher than the $43,813 average annual salary of a floor manager.
The top three skills for a floor manager include customer service, cleanliness and pallets. The most important skills for a general manager are customer service, cleanliness, and food safety.
| Floor Manager | General Manager | |
| Yearly salary | $43,813 | $71,581 |
| Hourly rate | $21.06 | $34.41 |
| Growth rate | 6% | 6% |
| Number of jobs | 442,213 | 442,690 |
| Job satisfaction | - | 4.25 |
| Most common degree | Bachelor's Degree, 49% | Bachelor's Degree, 56% |
| Average age | 43 | 44 |
| Years of experience | 6 | 6 |
A floor manager is responsible for supervising the general operations of a specific department in an organization. Floor manager tasks include assisting customers, ensuring prompt resolution of clients' inquiries, distributing tasks to the staff, and monitoring the employees' performance. A floor manager will be in charge of checking inventories and report inadequate supplies, identifying business opportunities to increase the company's sales and profitability, developing strategic procedures to maintain customer satisfaction, and managing disputes from the customers and employees. A floor manager must have excellent leadership and communication skills to address specific concerns and process customers' requests as needed.
A general manager is responsible for handling the overall operations in the business. General managers manage the staff tasks efficiently, monitor the productivity and efficiency of the work environment, implement new strategies to improve the business performance, recognize the team's best efforts, and effective allocation of budget resources. A general manager must have excellent communication, decision-making, and critical-thinking skills to identify areas of improvement in handling customer complaints, connecting with vendors and other lines of businesses that will direct the company towards its successful objectives.
Floor managers and general managers have different pay scales, as shown below.
| Floor Manager | General Manager | |
| Average salary | $43,813 | $71,581 |
| Salary range | Between $32,000 And $58,000 | Between $40,000 And $126,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | California | Hawaii |
| Best paying company | Oil States International | NVIDIA |
| Best paying industry | Telecommunication | Manufacturing |
There are a few differences between a floor manager and a general manager in terms of educational background:
| Floor Manager | General Manager | |
| Most common degree | Bachelor's Degree, 49% | Bachelor's Degree, 56% |
| Most common major | Business | Business |
| Most common college | SUNY College of Technology at Delhi | University of Pennsylvania |
Here are the differences between floor managers' and general managers' demographics:
| Floor Manager | General Manager | |
| Average age | 43 | 44 |
| Gender ratio | Male, 56.1% Female, 43.9% | Male, 70.7% Female, 29.3% |
| Race ratio | Black or African American, 8.5% Unknown, 4.7% Hispanic or Latino, 18.1% Asian, 7.0% White, 61.0% American Indian and Alaska Native, 0.7% | Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.4% Asian, 6.4% White, 67.1% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 9% | 10% |