Information technology/support technician jobs in DeKalb, IL - 472 jobs
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Information Technology Support Associate
Berkot's Super Foods 4.0
Information technology/support technician job in Joliet, IL
Berkot's Super Foods is seeking an Entry Level Information Technology (IT) Support Associate. This candidate will provide first-line technical support to store teams and corporate staff, ensuring the smooth operation of all technology used across the grocery chain. This role is responsible for troubleshooting hardware and software issues, supporting POS and back-office systems, performing routine maintenance, and assisting with technology deployments. They must deliver timely, customer-focused service while maintaining accurate documentation and following company IT procedures. They will report directly to the IT Manager.
Responsibilities
Provide Level 1 support for store and office users via phone, ticketing system, email, or in person.
Troubleshoot issues related to POS terminals, printers, scales, handheld devices, workstations, mobile devices, and basic networking.
Resolve routine software, hardware, and connectivity issues or escalate when necessary.
Assist with installing, configuring, and updating hardware and software across store locations.
Help maintain back-office systems, time clocks, scanners, and communications tools.
Support the rollout of new equipment, system upgrades, and store technology initiatives.
Ensure devices and systems are maintained according to company standards.
Collaborate with the IT team to improve processes and reduce recurring issues.
Qualifications
Bachelor's degree in Information Technology, Computer Science, or related field strongly preferred.
2+ years of technical support experience required.
Retail or grocery industry experience is highly preferred, especially with POS or store operations systems.
Basic understanding of computer hardware, networking fundamentals, and mobile devices.
Strong troubleshooting, communication, and customer service skills.
Ability to prioritize tasks and work independently in a fast-paced environment.
Willingness to learn new systems and technologies.
Ability to travel to store locations as needed.
Job Type: Full-time
Work Location: In person
Benefits:
401(k)
401(k) matching
Dental insurance
Vision insurance
Health insurance
Life insurance
Paid time off
$31k-40k yearly est. 1d ago
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IT System Administrator - Onsite at DC - 2nd Shift - Joliet, IL
Harbor Freight Tools 4.4
Information technology/support technician job in Joliet, IL
The IT Systems Administrator may be required to perform duties that include elevated privileges. As a trusted custodian to the Company's sensitive information and/or systems you will be expected to maintain professional conduct and protect the confidentiality of any information to which you may have access. You will be expected to commit yourself to the highest standards of moral and business ethics.
Essential Duties and Responsibilities
Support a 2 million square foot warehouse environment
Configure/Troubleshoot desktop issues and applications
Assist staff with the installation, configuration, and ongoing usability of desktop computers, peripheral equipment, thin clients, and software within established standards and guidelines
Configure/Troubleshoot handheld scanners, Access Points, and warehouse networking
Cable/Replace any failed hardware for warehouse wireless support mounted at 30 feet and higher utilizing a scissor lift or fork lift
Provide a point of escalation and support to the Technical Infrastructure Group
Participate in weekend, night, and alternate shift maintenance activities, as required
Perform general system administration duties in a Windows Active Directory environment
Support, maintain and administer third party applications
Produce appropriate documentation for application deployment, configuration, and related processes
Participate in disaster recovery planning, testing and response
Perform routine preventative maintenance on all hardware on a routine and scheduled basis
Perform network troubleshooting to isolate and diagnose common network problems
Non-Essential Duties and Responsibilities
Enforce change management and compliance processes
Work as a technical resource on assigned projects
Independent analysis, communication, and problem solving
Position is expansive and additional responsibilities can be added
Additional duties as assigned by manager
Job Qualifications - Education and Experience
Excellent customer service and telephone skills, and experience in a professional service environment, with responsibility for supporting multiple applications and network environments
College degree preferred but not required.
Minimum of 3 years working experience in a warehouse environment preferred
Must have a minimum of 3 years working experience and intimate proficiency with Microsoft Technologies, IBM AIX and UNIX
Must have a minimum of 3 years working experience with Active Directory administration and troubleshooting
Must have experience supporting mobile email devices such as Blackberry, iPhone (and other, similar technologies)
Sound working knowledge of Internet/Intranet technologies including security features Sound working knowledge of network infrastructure and operations, including switching, routing, Ethernet, TCP/IP
Working knowledge of remote access technology such as VPN or VM View
Proficient and familiar with MS Office Professional Suite including the ability to fluently use Microsoft Word, Excel and PowerPoint
Must have Good verbal and written communications skills
Self-motivated and directed
Must have very strong problem solving skills
Physical Requirements
General office environment requiring ability to:
stand, walk, sit for extended periods of time
speak and listen to others in person and over the phone
use keyboard and read from computer screen and reports
lift up to 15 lbs.
Safety
The candidate must be able to perform this job safely in accordance with standard operating procedures and good manufacturing practices, without endangering the health or safety of self or others.
Supervisory Responsibility
None
$54k-68k yearly est. 2d ago
Crisis Support Technician - On Call
Dupage County Health Department 2.7
Information technology/support technician job in Aurora, IL
Do you want to make a difference in the lives of others? Your skills, experience, and passion are needed on our team. We are looking for new on-call team members to join us, at our Crisis Recovery Center, to work as Crisis Services Technicians. This is an exciting opportunity to part of the expanding crisis services at the DuPage County Health Department!
Located in our new Crisis Recovery Center on the DuPage County Campus in Wheaton, Crisis Services provides 24/7 crisis mental health services to county residents experiencing psychiatric crises or needing support for mental illness symptoms. Our team delivers top-notch care with rapid response times. Click to learn more about the Crisis Recovery Center.
In this on-call position, you will be required to work at least three (3) shifts per month, having evening and weekend availability, working no more than 1000 hours per year. We offer a $2.00 per hour shift differential for our second shift and $2.50 for our overnight shift.
Responsibilities
Supports maintenance of a safe, therapeutic environment for clients seeking services through Crisis Recovery Center programs on the Substance Use Stabilization Unit, Adult Mental Health Unit, and Youth Mental Health Unit, as well as in Crisis Residential.
Facilitates client safety and quality care in Crisis Residential and Crisis Recovery Center Programs, through completion of client rounding and belongings checks
Assists with client medication observation in Crisis programming as needed
Performs tasks related to maintaining environmental standards in crisis programming
Assist in de-escalation of clients experiencing a mental health crisis through engagement with client and coordination with team members providing clinical intervention.
Completion of required documentation within established timeframes, through use of an Electronic Client Record
Participates in team meetings to assess clients' progress.
Participates in emergency response activities as assigned.
Requirements
A qualified candidate must possess a valid State of Illinois Driver's license and have a good driving record. New employees are required to attend paid on-site, HR New Hire Orientation at our Central Public Health Center in Wheaton, during our day shift generally, from 8:00 am to 4:30 pm, for one week. Must have flexibility to work on the day shift for two weeks of additional training on site at the CRC.
Must be 21 years of age. Experience preferred, but not required
While performing the duties of this job, the employee must be able to stand, walk, use hands to push and pull cleaning equipment, reach with hands and/or arms, climb ladders, crouch or stoop, and lift or move up to 10 pounds.
Salary
$17.00 Hourly
Job Type
On-Call
Service Unit
Behavioral Health Services
Department
Emergency Services
$17 hourly 12d ago
Logistics Claims Support Lead
Connect Search, LLC 4.1
Information technology/support technician job in Wood Dale, IL
Our client is a growing logistics and transportation services firm providing end-to-end supply chain solutions across domestic and international markets. The organization is known for operational excellence, customer responsiveness, and a strong focus on risk management and claims resolution.
The Lead - Logistics, Claims & Subrogation Support is responsible for overseeing the end-to-end claims lifecycle related to cargo loss, damage, delays, and liability exposures. This individual will act as the primary point of contact for internal operations, customers, carriers, insurers, and legal partners, while also providing leadership, process improvement, and oversight to ensure timely recovery through subrogation and dispute resolution.
This role requires a strong understanding of logistics operations, transportation law, insurance claims, and subrogation practices, with the ability to lead complex cases and support continuous improvement initiatives.
Claims & Subrogation Leadership
Lead the intake, investigation, documentation, and resolution of cargo, freight, and liability claims
Manage subrogation efforts against carriers, third parties, and insurers to maximize recovery
Evaluate claim validity, exposure, and settlement strategy in alignment with contracts and regulatory requirements
Serve as escalation point for complex, high-value, or disputed claims
Partner closely with operations, customer service, legal, and risk management teams
Coordinate with insurance carriers, adjusters, brokers, and external counsel
Communicate claim status, trends, and outcomes to internal stakeholders and customers
Ensure compliance with transportation regulations (e.g., Carmack Amendment, international shipping conventions, carrier contracts)
Maintain accurate documentation and case management records
Identify recurring issues and recommend process improvements to reduce future claims
Support audits, reporting, and risk mitigation initiatives
Provide guidance, training, and informal leadership to claims and logistics support staff
Develop best practices, standard operating procedures, and escalation frameworks
Assist management with performance metrics, KPIs, and claims trend analysis
Qualifications
Required
Minimum 3+ years of experience in logistics, transportation claims, insurance claims, or subrogation
Strong working knowledge of freight claims, cargo loss/damage, and liability recovery
Experience working with carriers, insurers, and third-party adjusters
Ability to interpret contracts, bills of lading, and transportation regulations
Strong analytical, organizational, and negotiation skills
Preferred
Experience in a 3PL, freight forwarder, carrier, or logistics service provider
Familiarity with domestic and/or international shipping regulations
Prior experience leading or mentoring junior staff
Bachelor's degree in Business, Supply Chain, Risk Management, or related field
$29k-49k yearly est. 3d ago
AI & IT Solutions Analyst
W. R. Meadows, Inc. 3.8
Information technology/support technician job in Hampshire, IL
Title: AI & IT Solutions Analyst
Reports to: Director of Information Technology
Department: Information Technology
Classification: Salary (Exempt)
Division: Corporate Date
Conditions: Full-Time, 100% on site
JOB SUMMARY:
The AI & IT Solutions Analyst plays a critical, foundational role in designing, deploying, and supporting the company's enterprise AI ecosystem. This includes establishing secure environments for AI, developing retrieval-based tools, integrating corporate data sources, implementing governance and monitoring, and supporting AI adoption across all departments.
The position directly supports the enterprise AI roadmap, beginning in 2026, and ensures that W.R. MEADOWS can safely utilize AI to improve productivity, operations, quality, research, decision-making, and customer value - while protecting intellectual property, formulations, and confidential data.
KEY RESPONSIBILITIES:
AI Architecture & Infrastructure (Tier 1, Tier 2, Tier 3)
- Assist in designing and implementing secure AI environments across multiple tiers, including productivity AI, internal confidential AI applications, and highly isolated R&D AI systems.
- Configure secure access controls, data boundaries, isolated environments, and protected compute spaces for sensitive workloads.
- Establish and maintain AI infrastructure components required for retrieval, automation, and departmental use cases.
Retrieval-Augmented Generation (RAG) & Data Engineering
- Build and maintain retrieval pipelines that enable AI tools to securely access company policies, SOPs, QC data, operational documents, and R&D information as permitted.
- Integrate structured and unstructured data from internal systems such as ERP, WMS, SharePoint/document libraries, R&D repositories, QC systems, CRM, and file-based storage.
- Prepare, clean, transform, and index data needed for AI-assisted workflows.
- Maintain vector search, embeddings, or similar retrieval strategies depending on chosen platform.
AI Application & Workflow Development
- Develop internal AI-powered tools that enhance decision-making, automate tasks, support data lookup, and streamline quality, engineering, HR, operations, R&D, and customer service workflows.
- Prototype and test new AI use cases, helping departments understand and apply AI safely and effectively.
- Contribute to tool deployment, feedback cycles, and ongoing iteration.
Governance, Security & Compliance
- Support enterprise AI governance, including data classification, access control, risk evaluation, and documentation.
- Implement monitoring, performance tracking, safety controls, and audit logs appropriate to the chosen AI technologies.
- Ensure confidential and proprietary information (formulations, research data, manufacturing processes) is protected within the designated AI environments.
- Assist with training on safe, compliant AI usage across the organization.
Cross-Department Support & Adoption
- Work with internal departments (QC, Engineering, R&D, HR, Logistics, Customer Service, etc.) to identify high-value use cases and help implement AI capabilities.
- Provide guidance, demonstrations, and user training as AI tools are deployed.
- Troubleshoot AI-related issues including data integration, retrieval accuracy, and workflow automation.
POSITION REQUIREMENTS:
Required Qualifications
- Bachelor's degree in Computer Science, Information Systems, Data Science, Engineering, or equivalent experience.
- Experience working with modern AI technologies, large language models, and AI application frameworks.
- Experience with RAG concepts, vector search, embeddings, or related retrieval methods.
- Hands-on experience with APIs, automation platforms, and scripting (Python preferred but not required).
- Familiarity with cloud or on-premises environments for secure data storage and compute.
- Understanding of enterprise data protection, access control, and governance principles.
- Strong analytical ability and excellent communication skills.
Preferred Qualifications
- Experience in manufacturing or scientific/technical environments.
- Familiarity with enterprise systems relevant to W.R. MEADOWS (ERP, WMS, QC tools, formulation systems).
- Experience implementing secure or restricted-access systems.
- Prior involvement in AI governance, data pipelines, or model evaluation.
Key Competencies
- Ability to translate business needs into technical AI solutions.
- High level of discretion and commitment to protecting intellectual property.
- Strong collaboration skills across departments.
- Ability to work independently, managing complex AI and data workloads.
- Willingness to stay current with rapidly evolving AI technologies.
WORK CONDITIONS
- Full-time
- Occasional after-hours support may be required.
- Travel may be required.
- May involve moderate physical tasks (e.g., equipment setup or evaluation).
- Participation in meetings, testing sessions, and hands-on implementations.
$62k-80k yearly est. 3d ago
SAP Basis / IT Systems Administrator
Rustoleum 4.6
Information technology/support technician job in Vernon Hills, IL
Job Title: SAP Basis Consultant
Experience Level: 5-8 years Work Hours: Flexibility to work outside of standard office hours as needed for production tasks.
We are seeking an experienced SAP Basis Consultant who can manage SAP Basis activities independently. The ideal candidate should be proficient in handling SAP databases such as Oracle (Primary), SAP HANA (Primary), and DB2 (Secondary), with a solid grasp of Linux and Windows operating systems, as well as networking and storage infrastructure.
Key Responsibilities:
Perform SAP system monitoring and resolve technical issues.
Administer SAP background jobs, transport management, and client administration.
Conduct performance optimization and system troubleshooting.
Carry out SAP database refreshes, system copies, kernel upgrades, and SAP installations.
Manage database administration for Oracle, SAP HANA, and DB2 environments.
Support SAP archiving processes and procedures.
Provide SAP security and role design expertise.
Set up and maintain IBP CI-DS, including task promotions.
Configure and troubleshoot SAP Cloud Connector.
Collaborate with cross-functional teams on SAP operations and enhancements.
Preferred Skills & Experience:
Deep understanding of SAP architecture and Basis components.
Experience with SAP security audits, IBP roles, SAP BTP, and Charm administration is a plus.
Proven ability to work independently in a fast-paced environment.
Strong problem-solving and analytical skills.
Additional Requirements:
Availability to work during non-business hours for critical production tasks.
Excellent communication skills and ability to coordinate with global teams.
Nice to Have:
Hands-on experience in SAP BTP and SAP ChaRM (Change Request Management).
Prior involvement in audit activities related to SAP systems.
Qualifications:
Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent experience).
5+ years of SAP Basis administration experience.
Strong knowledge of SAP NetWeaver, S/4HANA, and related components.
Experience with system refreshes, upgrades, and migrations.
Proficiency in database administration (HANA, Oracle, DB2 or SQL Server).
Familiarity with OS administration (Linux/Windows/Unix).
Exposure to SAP Solution Manager.
Knowledge of SAP Security and GRC is a plus.
Experience in SAP RISE environment is a plus.
Excellent problem-solving, troubleshooting, and analytical skills.
Strong communication skills to interact with business stakeholders, auditors, and IT teams.
Ability to work independently and manage multiple priorities in a fast-paced environment. Ability to adapt to evolving cloud technologies and security threats.
Experience working in large enterprise environments.
Salary Target Range: $80,000 - $100,000, bonus eligible
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave.
We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum offers 9 paid holidays and one floating holiday per year. You are also eligible to earn three weeks of vacation on an annualized basis.
Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.
$80k-100k yearly Auto-Apply 60d+ ago
Warehouse IT Support & Asset Depot Manager
Wayfair LLC 4.4
Information technology/support technician job in Romeoville, IL
Warehouse IT Support and Asset Depot Manager, Romeoville Wayfair.com is a leader in the e-commerce space for all things home. Our platforms support millions of people searching every day for the perfect item, and provides a unique purchase and delivery experience. Here at Wayfair, data drives everything that we do. Come help us continue to build innovative solutions, leading up to our next $10B in revenue!
Employee Tech at Wayfair is responsible for providing technology services and support for all Wayfairians globally. Our goal is to enable employee productivity through collaboration and innovation to help our employees provide our customers with a home that they love! We're looking to grow our Warehouse IT team by bringing on a talented individual who wants exposure to our broad desktop computing tech stack and complex technical warehouse infrastructure.
What You'll Do:
* Build relationships with our Warehouse Operations team by spending time on the warehouse floor to learn their workflows so we can better assist them with technical issues.
* Responsible for troubleshooting a wide variety of technical issues ranging from Windows server, network connectivity, and warehouse equipment issues.
* Establish and enforce ITAM policies and standards across the organization.
* Educate stakeholders on the importance of asset tracking and the risks of "Shadow IT."
* Analyze production or workflow issues by creating and running SQL queries or utilize our proprietary warehouse management system.
* Prioritize tickets on ServiceNow to ensure our local and remote end users receive updates and resolutions in a timely manner.
* Collaborate across cross functional engineering and business teams to solve high impact incidents with a sense of urgency by providing quality and accurate information.
* Identify recurring technical issues and fix their root causes to enhance business productivity.
* Demonstrate accountability and ownership by employing a strong work ethic to solve complex problems from start to finish.
* Perform research independently by asking clarifying questions, gather relevant data, and resolve the manner using a data driven approach
* Be a team player and assist other members to achieve overall team goals.
* Flexibility to provide support to 24/7 fulfillment center and participating on a rotational or on-call shift, if needed.
What You'll Need:
* Bachelor's or Associate's Degree in Computer/IT related field or equivalent work experience.
* Prior experience providing technical support in a warehouse or experience with warehouse management systems.
* Experience troubleshooting warehouse device equipment such as RF Barcode Scanners, Zebra label printers, and other peripherals/devices.
* Experience troubleshooting Windows Server 2016 and Active Directory Issues (Group Policy and User profiles)
* Experience troubleshooting DNS, DHCP, VoIP, VPN and Cisco/Aruba networking device issues
* Experience with deploying software\imaging using SCCM
* Eagerness to learn production workflows, processes and adopting systems best practices
* Good understanding of SQL
* Strong customer service and organizational skills while keeping attention to detail.
* Proven ability to handle multiple tasks concurrently and prioritize accordingly.
* Excellent communication, interpersonal and team-building skills.
* Being a team player who is dedicated to providing the best results possible.
* Having a strong work ethic and desire to be a life-long learner.
Nice to Have:
Technical Skills: * Proficiency with ITAM/SAM tools (e.g., ServiceNow, Flexera, Snow, Lansweeper).
* Strong understanding of hardware components and software licensing structures (SaaS, Core-based, User-based).
* Advanced Excel skills (Pivot Tables, VLOOKUPs) for data reconciliation.
* Scripting ability, specifically with Powershell, VBScript and/or PHP
* Familiarity with email, FTP and HTTP troubleshooting
About Us
Wayfair is one of the world's largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we're reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you're looking for rapid growth, constant learning, and dynamic challenges, then you'll find that amazing career opportunities are knocking. No matter who you are, Wayfair is a place you can call home. We're a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for all. Every voice, every perspective matters. That's why we're proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.
Assistance for Individuals with Disabilities
Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.
Need Technical Assistance?
For more information about applying for a career at wayfair, visit our FAQ page here.
About Wayfair Inc.
Wayfair is one of the world's largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we're reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you're looking for rapid growth, constant learning, and dynamic challenges, then you'll find that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call home. We're a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for all. Every voice, every perspective matters. That's why we're proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.
Your personal data is processed in accordance with our Candidate Privacy Notice (***************************************** If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at *********************************.
$91k-115k yearly est. Easy Apply 3d ago
IT Technician - Plainfield, IL
Msccn
Information technology/support technician job in Plainfield, IL
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. All positions are onsite, unless otherwise stated.
At CompucomStaffing, you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.
We are currently seeking a qualified IT Technician to join our client's team for an onsite position in Plainfield, IL. This resource will be expected to provide effective diagnostic evaluation of end-user customer needs and in all cases use good judgment and timeliness in responding to and resolving each issue or project to the customers' satisfaction. Resolution includes but is not limited to the following: identify, research, and resolve technical problems, timely response to the incident management system, telephone calls, and emails.
Duties and Responsibilities:
Assure continuity of the computer system for all system users
Provide support of mobile hardware (Apple and Samsung mainly), along with support of Telecommunication Service
Manage, install, and troubleshoot telephone system and other equipment such as printers, scanners, copiers, etc.
Provide support of a Google based business, using Google business applications
Troubleshoot, diagnose, and resolve problems related to operating system, hardware and software applications
Set up equipment for employees, or assist moving equipment around
Must be able to coordinate with software and hardware vendors to resolve any technical issues
Develop training materials and procedures, and / or train users in the proper use of hardware and software
Provide solutions in a timely fashion for issues that may arise with all client applications
Log and track support calls in client Incident Management system, prioritize and escalate tickets as required to ensure customer satisfaction
Identify trends in the support calls and develop documentation to address the most-often reported problems and issues. Notify management of increasing trends, unusual activity or repeated activity
Recommend changes in software and hardware to improve computer capabilities
Routinely use standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines
Performs other duties as assigned
Skills and Qualifications:
Associate's degree, technical certifications in computer science, electrical engineering or equivalent is preferred
Minimum 1 to 3+ years of related work experience
Must be proficient in MS Windows Desktop Operating Systems, MS Windows Server Operating Systems including Active Directory and TCP / IP networking knowledge, Microsoft Office Suite 2010 and 2013, and Google Workspace
Must be able to support Apple and Android mobile phones
Experience with Small PDF, and Auto Desk applications, a plus
Knowledge of AWS, RingCentral, Telecommunication, Meraki, Ricoh printers, Lexmark printers, a plus
Frequent standing, walking, bending, kneeling, stooping, crouching, crawling and climbing is required
Frequently lift and / or move items over 50 pounds
Excellent telephone presence with organized follow-up skills
Ability to multitask - Sense of urgency; maintain a positive attitude
Strong user-centric focus; service oriented attitude
Must have strong verbal and written communication skills
Must have organizational skills
Be proficient in decision making and take initiative
Wage Range:
The rate for this position is between $24.75 - $36.00 per hour. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
Benefits:
The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits.
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
W2 only, no Corp to Corp. We are unable to sponsor H-1B visas at this time.
CompucomStaffing™, a division of CompuCom Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business.
$24.8-36 hourly 3d ago
IT Asset Processing Technician
Simplymacs
Information technology/support technician job in South Beloit, IL
Job DescriptionBenefits:
401(k) matching
Employee discounts
Paid time off
We're looking for a meticulous and organized IT Asset Processing Technician to manage the full lifecycle of incoming electronic assets. This role is critical for ensuring our inventory is accurately cataloged, securely sanitized, tested for functionality, and prepared for redeployment or resale. The ideal candidate will have strong attention to detail, a foundational understanding of computer hardware and software, and proficiency with data entry systems.
Key Responsibilities
Receiving and Sorting:
Receive, unpack, and log incoming shipments of various electronic devices, including computers, laptops, mobile devices, and peripherals.
Sort and stage assets based on established criteria (e.g., asset type, model, condition, or customer).
Inventory Management & Data Entry:
Accurately categorize each electronic asset (e.g., Desktop, Laptop, Tablet, Cell Phone) based on make, model, and specifications.
Perform timely and accurate data entry of all asset information, including serial numbers and specifications, into the company's Enterprise Resource Planning (ERP) system.
Data Security and Sanitization:
Execute secure data sanitization and wiping procedures to ensure all previous user data is irretrievably erased.
Verify the completion and success of all data wiping processes and document the results for compliance.
Testing and Refurbishment:
Perform functional hardware testing on assets (e.g., power-on self-test, hard drive/SSD health checks, memory testing) to determine operational status.
Troubleshoot and identify non-functioning components.
Reimage or install standard operating systems and software images on devices to prepare them for deployment.
Cleaning and Quality Control:
Thoroughly clean and cosmetically refurbish assets to an acceptable standard.
Perform final quality checks to ensure the asset is fully functional, properly sanitized, and accurately logged before being moved to finished goods inventory.
Qualifications
Required
High school diploma or equivalent.
Proven experience in a warehouse, IT services, or asset management environment.
Basic knowledge of PC hardware components (CPU, RAM, HDD/SSD, etc.) and operating systems (Windows, mac OS).
Experience with or ability to quickly learn ERP or inventory management systems.
Strong commitment to data security and confidentiality protocols.
Preferred
Prior experience with data wiping software and/or hard drive diagnostic tools.
Familiarity with proper handling and disposal of e-waste.
Skills and Abilities
Exceptional attention to detail and organizational skills.
Ability to work independently and manage time effectively to process high volumes of assets.
Proficiency in using standard office software (e.g., Microsoft Excel).
Ability to lift and move equipment up to 40 lbs.
Excellent written and verbal communication skills.
$35k-66k yearly est. 29d ago
IT Technician
Dreiske Moving & Storage
Information technology/support technician job in McHenry, IL
This candidate will also work closely with our IT Team to maintain, develop, plan and deploy computer, network and server hardware and software for the facility as well as to the field. This will include managing the helpdesk support system, security access, remote location support and management of software/hardware purchases. Work in conjunction with software/hardware vendors during deployments/issues.
ESSENTIAL DUTIES AND ACCOUNTABILITIES:
● Network Administration (Maintain, Troubleshoot, Repair)
● Maintaining & repairing 50-200 computers & 50+ servers
● Troubleshooting of software/hardware issues
● Reload and repair PC as needed.
● Maintain On and Offsite backups.
● Server Administration knowledge
● Phone System knowledge
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
$35k-66k yearly est. 60d+ ago
Information Technology
Level 10, LLC 4.1
Information technology/support technician job in Hoffman Estates, IL
Job DescriptionDescription:
In agreement with our mission at Level 10 in creating authentic, engaging and long-term relationships, we would like to extend any candidate the opportunity to apply and engage in an a conversation around opportunities within our organization. If you are interested in speaking with us and applying for this department, please submit your application and resume. We will be in touch!
Purpose: The Information Technology (IT) department serves as the backbone of our organization, providing essential technology services and support to enable the achievement of our business objectives. Our primary goal is to leverage technology to enhance efficiency, productivity, and innovation across all departments.
Scope: The IT department is responsible for managing all aspects of technology infrastructure, systems, applications, and services within the organization. This includes network administration, hardware and software maintenance, cybersecurity, data management, IT support, and strategic planning for technology adoption and integration.
Our IT department is made up of the following roles. IT Director, Automation Support Manager, Automation Support Analyst, Network Administrator, IT Analyst.
Responsibilities:
Infrastructure Management: Maintain and upgrade network infrastructure, servers, and other IT hardware to ensure optimal performance and reliability.
Software Administration: Install, configure, and manage software applications and systems to support business operations and user needs.
Cybersecurity: Implement robust security measures to protect against cyber threats, including data breaches, malware, and unauthorized access.
Data Management: Ensure the integrity, availability, and confidentiality of organizational data through effective data storage, backup, and recovery procedures.
IT Support: Provide technical support and assistance to end-users, troubleshooting hardware and software issues, and facilitating training to promote technology proficiency.
Strategic Planning: Develop IT strategies and initiatives aligned with organizational goals, identifying opportunities for technology innovation and improvement.
Requirements:
$25k-33k yearly est. 18d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Information technology/support technician job in Rockford, IL
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$27k-36k yearly est. 5d ago
IT Bench Technician
Leadingit
Information technology/support technician job in Woodstock, IL
What this role will entail:
Applying for a new job can be exhausting. If you are looking for a new career with a company that CARES about you - keep reading. Not only does LeadingIT offer competitive salary with UPWARD mobility we provide 100% PAID medical/dental/life/vision benefits AND a 4% match 401k.
Accountabilities:
Handling a massive variety of client support requests from a diverse client base
Hardware deployment to clients
PC Imaging
Determine the best solution based on the issue and details provided by customers
Travel on-site to clients organization
Follow-up and update customer status and information
Identify and suggest possible improvements on procedures
Walk the customer through the problem-solving process
Indicators that this will be the role for you:
Proven experience as a IT Bench Technician or other customer support role
Good understanding of computer systems, mobile devices, and other tech products
Ability to diagnose and resolve basic technical issues
Passionate (and patient) about problem solving and customer service.
Diligent with note taking, following process, and documentation.
Driven to learn more, stay positive, and grow; not only as a team member but in all of life.
CompTIA A+ and Net+ certifications are a plus!
1 year MSP experience REQUIRED
Experience working with network equipment
Experience working at an NOC is a plus!
More about us:
At LeadingIT, our people and our culture are at the heart of everything we do. We are a growing, security-focused MSP that runs on the Entrepreneurial Operating System (EOS). This means clarity, accountability, and alignment are not buzzwords here. They are how we operate every single day. We want everyone on our team to live their EOS life, which means having the ability to do what you love, with people you love, while making a huge difference, being compensated appropriately, with time for other passions.
Our core values are not posters on the wall. They are who we are.
Accountable. Staying Positive. Chase Excellence. Driven. Humbly Confident.
If these values describe how you show up in your work and with your clients, you will fit right in here.
Our all-inclusive total compensation and benefits package for this role includes:
Salary is based on your experience, drive and the value you can bring our company; and is in the range of $40,000 to $45,000 per year.
Ascension plan if applicable
We provide 100% company paid health, dental, life, and vision benefits - value of $4,500 to $14,000/year
We match 5% of your contributions to Guideline 401k - value of 5% of salary.
Open Door PTO policy
Company provided gear (notebook + iPhone) as well as company clothing.
Our hiring process:
Submit your application
If we like what we see, we will reach out to schedule a video interview
For a more in depth look at our jobs/benefits/hiring timeline check out ***************************
$40k-45k yearly 32d ago
IT Administrator
Q Center 4.2
Information technology/support technician job in Saint Charles, IL
Q Center is looking for a Full Time IT Administrator to join our team! Job Summary
The IT Administrator is responsible for managing, maintaining, and supporting Q Center's technology infrastructure to ensure secure, reliable, and efficient operations. This role oversees networks, servers, systems, and user devices while ensuring compliance with IT policies and security standards. The IT Administrator also monitors system performance, troubleshoots issues, coordinates technology upgrades, and implements solutions that enhance productivity and protect company data.
This position is on-site, with a schedule that may include evenings and weekends, generally a 45 hour workweek from 7:00am - 4:30pm. Starting rate for this position is $70,000/year. Benefits
Paid time off
401(K) with employer match
Holiday Pay
Medical, Dental and Vision Insurance with Wellness Credits
Employee Assistance Program
Basic Life, AD&D
Disability Benefits
Employee Meals
Education & Experience:
Bachelor's Degree: Computer Science, Engineering, Information Technology, MIS, or related field required.
Advanced understanding of the Microsoft Technology Stack: Exchange/email, M365, Active Directory/Entra, VMWare (vSphere), Intune, Teams, SharePoint, Defender and Group Policy management
Experience with Cisco Routers, SonicWall Firewalls, and Cisco Switching components/infrastructure.
Experience with configuring and troubleshooting wireless infrastructures, including access points and controllers.
Knowledge of operating systems, enterprise backup / recovery procedures, and system performance-monitoring tools.
Physical requirements:
Associate must, at all times, be attentive, friendly, helpful, and courteous to all guests and fellow associates.
Maintain a professional working relationship and promote open lines of communication with managers, associates, and other departments.
Maximize financial performance while upholding quality standards and maximizing levels of associate and guest satisfaction.
Define and implement department objectives and standard operating procedures.
Maintain Q Center Standard Operating Procedures regarding Purchase Orders in Birchstreet.
Conduct departmental training, departmental meetings developing associate morale and skills.
Ensure training and compliance of all associates on Standard Operating Procedures, Q Center policies, technical tasks and risk management is achieved.
Operate all aspects of the department computer system, including software maintenance, report generation and analysis, and simple programming.
Keep immediate supervisor fully informed of all problems or matters requiring their attention.
Respond to all associate and guest requests, problems, complaints and/or accidents presented through various channels, in an attentive, courteous, and efficient manner; follow up to ensure guest and associate satisfaction.
Maintain a clean, organized work area and manage all necessary department supplies.
Ensure overall associate and guest satisfaction and safety is achieved.
Perform other related duties as assigned.
Maintain servers, networks, operating systems, and hardware devices.
Perform system updates, backups, and routine maintenance.
Troubleshoot hardware, software, and network issues.
Assist users with technical problems and access requests.
Create, manage, and secure user accounts, permissions, and roles.
Enforce access control and authentication policies.
Monitor systems for security threats.
Implement security tools, patches, and policies.
Support backup and disaster recovery processes.
Track uptime, performance, and resource usage.
Identify and resolve bottlenecks or failures.
Maintain inventory of hardware and software.
Handle software installations, licensing, and updates.
Assist with technology upgrades, migrations, and new system implementations.
Recommend improvements to enhance efficiency and reliability.
The Q Center: Q Center is more than a conference center - it's an experience! With 40 years of experience in meeting planning and special event production, Q Center has become an industry leader with boundless versatility and exceptional levels of service. As the largest full-service conference facilities in the Midwest, our vast 150,000+ square-feet of IACC-certified meeting and event spaces regularly host a variety of occasions, from large-scale Fortune 500 company meetings to small business training and special events, like fundraisers and galas. One thing is for sure - food and fun are abundant at Q Center for all to enjoy. From our 95 acres of recreational fun to exploring local sites and indulging in gourmet cuisine, we aim to make every guest experience beyond expectations. Q Center isn't just for business meetings and conferences - our multi-talented team and event space makes us one of the Midwest's premier special event venues!
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other characteristic protected by law.
EEO is the Law
Supplement Notice
Pay Transparency
If you require a reasonable accommodation to complete an application, please email your request to
*******************
and provide the job title to which you are applying.
$70k yearly Auto-Apply 31d ago
Information Technologist 2 - 20021380
Highland County Joint Township 4.1
Information technology/support technician job in Ohio, IL
What You'll Do: * Installs cameras and performs maintenance * Services and supports and spider systems, man down and door controls * Responsible for VOIP installations and troubleshooting * Works on MARCS radio systems * Creates and/or modifies program modules
* Creates database diagrams
* Writes standard queries
* Writes test cases and/or scripts for unit and systems testing
* Verifies unit and system test results to ensure software is producing desired results
* Assist the Infrastructure Specialist 2 in areas of desktop support and installs as needed
* Performs other related duties as assigned
* Stays current regarding new technologies in assigned area
* Attends in-service trainings, workshops and conferences
* Works on special projects and committees as assigned
* Performs other related duties and security functions as required
Selection devises, proficiency testing and/or assessments may be used to determine if an applicant meets and is proficient in the minumum qualifications for this position.
18 mos. combined work experience in any combination of the following: computers and/or telecommunications software/hardware, applications, support products, projects or databases for small scale systems or programs or pieces of larger systems or programs including 12 mos. combined work experience as specified by the agency position description & job posting.
* Or completion of associate core program in computer science or information systems; 12 mos. combined work experience as specified by the agency position description & job posting.
* Or equivalent of minimum class qualifications for employment noted above. Note: The official position description on file with the designated agency is to reflect the required technical experience. Only those applicants possessing the required technical experience listed in the position description are to be considered for any vacancies posted. The job posting should also only list the required technical experience commensurate with the position in question.
Job Skills: Information Technology, Computer Literacy, Basic Documentation, Change Management, Customer Service, Interpeting Data, Verbal Communication, Confidentiality.
$58k-88k yearly est. 7d ago
Crisis Support Technician - On Call
Dupage County Health Department 2.7
Information technology/support technician job in Geneva, IL
Do you want to make a difference in the lives of others? Your skills, experience, and passion are needed on our team. We are looking for new on-call team members to join us, at our Crisis Recovery Center, to work as Crisis Services Technicians. This is an exciting opportunity to part of the expanding crisis services at the DuPage County Health Department!
Located in our new Crisis Recovery Center on the DuPage County Campus in Wheaton, Crisis Services provides 24/7 crisis mental health services to county residents experiencing psychiatric crises or needing support for mental illness symptoms. Our team delivers top-notch care with rapid response times. Click to learn more about the Crisis Recovery Center.
In this on-call position, you will be required to work at least three (3) shifts per month, having evening and weekend availability, working no more than 1000 hours per year. We offer a $2.00 per hour shift differential for our second shift and $2.50 for our overnight shift.
Responsibilities
Supports maintenance of a safe, therapeutic environment for clients seeking services through Crisis Recovery Center programs on the Substance Use Stabilization Unit, Adult Mental Health Unit, and Youth Mental Health Unit, as well as in Crisis Residential.
Facilitates client safety and quality care in Crisis Residential and Crisis Recovery Center Programs, through completion of client rounding and belongings checks
Assists with client medication observation in Crisis programming as needed
Performs tasks related to maintaining environmental standards in crisis programming
Assist in de-escalation of clients experiencing a mental health crisis through engagement with client and coordination with team members providing clinical intervention.
Completion of required documentation within established timeframes, through use of an Electronic Client Record
Participates in team meetings to assess clients' progress.
Participates in emergency response activities as assigned.
Requirements
A qualified candidate must possess a valid State of Illinois Driver's license and have a good driving record. New employees are required to attend paid on-site, HR New Hire Orientation at our Central Public Health Center in Wheaton, during our day shift generally, from 8:00 am to 4:30 pm, for one week. Must have flexibility to work on the day shift for two weeks of additional training on site at the CRC.
Must be 21 years of age. Experience preferred, but not required
While performing the duties of this job, the employee must be able to stand, walk, use hands to push and pull cleaning equipment, reach with hands and/or arms, climb ladders, crouch or stoop, and lift or move up to 10 pounds.
Salary
$17.00 Hourly
Job Type
On-Call
Service Unit
Behavioral Health Services
Department
Emergency Services
$17 hourly 12d ago
Information Technology
Level 10 4.1
Information technology/support technician job in Hoffman Estates, IL
In agreement with our mission at Level 10 in creating authentic, engaging and long-term relationships, we would like to extend any candidate the opportunity to apply and engage in an a conversation around opportunities within our organization. If you are interested in speaking with us and applying for this department, please submit your application and resume. We will be in touch!
Purpose: The Information Technology (IT) department serves as the backbone of our organization, providing essential technology services and support to enable the achievement of our business objectives. Our primary goal is to leverage technology to enhance efficiency, productivity, and innovation across all departments.
Scope: The IT department is responsible for managing all aspects of technology infrastructure, systems, applications, and services within the organization. This includes network administration, hardware and software maintenance, cybersecurity, data management, IT support, and strategic planning for technology adoption and integration.
Our IT department is made up of the following roles. IT Director, Automation Support Manager, Automation Support Analyst, Network Administrator, IT Analyst.
Responsibilities:
Infrastructure Management: Maintain and upgrade network infrastructure, servers, and other IT hardware to ensure optimal performance and reliability.
Software Administration: Install, configure, and manage software applications and systems to support business operations and user needs.
Cybersecurity: Implement robust security measures to protect against cyber threats, including data breaches, malware, and unauthorized access.
Data Management: Ensure the integrity, availability, and confidentiality of organizational data through effective data storage, backup, and recovery procedures.
IT Support: Provide technical support and assistance to end-users, troubleshooting hardware and software issues, and facilitating training to promote technology proficiency.
Strategic Planning: Develop IT strategies and initiatives aligned with organizational goals, identifying opportunities for technology innovation and improvement.
$25k-33k yearly est. 60d+ ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Information technology/support technician job in Aurora, IL
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$27k-36k yearly est. 5d ago
IT Administrator
Q-Center 4.2
Information technology/support technician job in Saint Charles, IL
Job DescriptionQ Center is looking for a Full Time IT Administrator to join our team! Job Summary
The IT Administrator is responsible for managing, maintaining, and supporting Q Center's technology infrastructure to ensure secure, reliable, and efficient operations. This role oversees networks, servers, systems, and user devices while ensuring compliance with IT policies and security standards. The IT Administrator also monitors system performance, troubleshoots issues, coordinates technology upgrades, and implements solutions that enhance productivity and protect company data.
This position is on-site, with a schedule that may include evenings and weekends, generally a 45 hour workweek from 7:00am - 4:30pm.Starting rate for this position is $70,000/year. Benefits
Paid time off
401(K) with employer match
Holiday Pay
Medical, Dental and Vision Insurance with Wellness Credits
Employee Assistance Program
Basic Life, AD&D
Disability Benefits
Employee Meals
Education & Experience:
Bachelor's Degree: Computer Science, Engineering, Information Technology, MIS, or related field required.
Advanced understanding of the Microsoft Technology Stack: Exchange/email, M365, Active Directory/Entra, VMWare (vSphere), Intune, Teams, SharePoint, Defender and Group Policy management
Experience with Cisco Routers, SonicWall Firewalls, and Cisco Switching components/infrastructure.
Experience with configuring and troubleshooting wireless infrastructures, including access points and controllers.
Knowledge of operating systems, enterprise backup / recovery procedures, and system performance-monitoring tools.
Physical requirements:
Associate must, at all times, be attentive, friendly, helpful, and courteous to all guests and fellow associates.
Maintain a professional working relationship and promote open lines of communication with managers, associates, and other departments.
Maximize financial performance while upholding quality standards and maximizing levels of associate and guest satisfaction.
Define and implement department objectives and standard operating procedures.
Maintain Q Center Standard Operating Procedures regarding Purchase Orders in Birchstreet.
Conduct departmental training, departmental meetings developing associate morale and skills.
Ensure training and compliance of all associates on Standard Operating Procedures, Q Center policies, technical tasks and risk management is achieved.
Operate all aspects of the department computer system, including software maintenance, report generation and analysis, and simple programming.
Keep immediate supervisor fully informed of all problems or matters requiring their attention.
Respond to all associate and guest requests, problems, complaints and/or accidents presented through various channels, in an attentive, courteous, and efficient manner; follow up to ensure guest and associate satisfaction.
Maintain a clean, organized work area and manage all necessary department supplies.
Ensure overall associate and guest satisfaction and safety is achieved.
Perform other related duties as assigned.
Maintain servers, networks, operating systems, and hardware devices.
Perform system updates, backups, and routine maintenance.
Troubleshoot hardware, software, and network issues.
Assist users with technical problems and access requests.
Create, manage, and secure user accounts, permissions, and roles.
Enforce access control and authentication policies.
Monitor systems for security threats.
Implement security tools, patches, and policies.
Support backup and disaster recovery processes.
Track uptime, performance, and resource usage.
Identify and resolve bottlenecks or failures.
Maintain inventory of hardware and software.
Handle software installations, licensing, and updates.
Assist with technology upgrades, migrations, and new system implementations.
Recommend improvements to enhance efficiency and reliability.
The Q Center:Q Center is more than a conference center - it's an experience! With 40 years of experience in meeting planning and special event production, Q Center has become an industry leader with boundless versatility and exceptional levels of service. As the largest full-service conference facilities in the Midwest, our vast 150,000+ square-feet of IACC-certified meeting and event spaces regularly host a variety of occasions, from large-scale Fortune 500 company meetings to small business training and special events, like fundraisers and galas. One thing is for sure - food and fun are abundant at Q Center for all to enjoy. From our 95 acres of recreational fun to exploring local sites and indulging in gourmet cuisine, we aim to make every guest experience beyond expectations. Q Center isn't just for business meetings and conferences - our multi-talented team and event space makes us one of the Midwest's premier special event venues!
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other characteristic protected by law.
EEO is the Law
Supplement Notice
Pay Transparency
If you require a reasonable accommodation to complete an application, please email your request to
*******************
and provide the job title to which you are applying.
$70k yearly Easy Apply 31d ago
Information Technologist 2 - 20028932
Highland County Joint Township 4.1
Information technology/support technician job in Ohio, IL
What You'll Do: * Installs cameras and performs maintenance * Services and supports and spider systems, man down and door controls * Responsible for VOIP installations and troubleshooting * Works on MARCS radio systems * Creates and/or modifies program modules
* Creates database diagrams
* Writes standard queries
* Writes test cases and/or scripts for unit and systems testing
* Verifies unit and system test results to ensure software is producing desired results
* Assist the Infrastructure Specialist 2 in areas of desktop support and installs as needed
* Performs other related duties as assigned
* Stays current regarding new technologies in assigned area
* Attends in-service trainings, workshops and conferences
* Works on special projects and committees as assigned
* Performs other related duties and security functions as required
Selection devises, proficiency testing and/or assessments may be used to determine if an applicant meets and is proficient in the minumum qualifications for this position.
18 mos. combined work experience in any combination of the following: computers and/or telecommunications software/hardware, applications, support products, projects or databases for small scale systems or programs or pieces of larger systems or programs including 12 mos. combined work experience as specified by the agency position description & job posting.
* Or completion of associate core program in computer science or information systems; 12 mos. combined work experience as specified by the agency position description & job posting.
* Or equivalent of minimum class qualifications for employment noted above. Note: The official position description on file with the designated agency is to reflect the required technical experience. Only those applicants possessing the required technical experience listed in the position description are to be considered for any vacancies posted. The job posting should also only list the required technical experience commensurate with the position in question.
Job Skills: Information Technology, Computer Literacy, Basic Documentation, Change Management, Customer Service, Interpeting Data, Verbal Communication, Confidentiality.
$58k-88k yearly est. 5d ago
Learn more about information technology/support technician jobs
How much does an information technology/support technician earn in DeKalb, IL?
The average information technology/support technician in DeKalb, IL earns between $28,000 and $72,000 annually. This compares to the national average information technology/support technician range of $31,000 to $66,000.
Average information technology/support technician salary in DeKalb, IL
$45,000
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