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Information technology/support technician jobs in Endicott, NY - 148 jobs

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  • Sr Analyst, Desktop Support - IT Infrastructure - Full Time (Onsite Towanda/Troy)

    Guthrie 3.3company rating

    Information technology/support technician job in Towanda, PA

    The Sr. Analyst, Desktop Support is responsible for the maintenance, installation, repairs and overall support of desktops, laptops, tablets, mobile devices and IoT medical devices to support critical healthcare operations across The Guthrie Clinic (TGC). The Sr. Analyst documents, upgrades and/or replaces hardware and software as required. This position will work together with the Help Desk and Network Operations Center (NOC) staff as appropriate to determine and resolve problems. Experience: 1. Preferred three to five (3 to 5) years of experience on a desktop support services team; healthcare experience preferred. 2. Proficiency in operating systems (e.g., Windows, mac OS, iOS, Android) 3. Experience specifying, troubleshooting, and maintaining Microsoft compatible end‐user computing platforms and peripherals running Microsoft Windows Operation Systems including Windows 10 and Windows 11. 4. Experience migration operating system versions and updating desktop images. 5. Strong knowledge in Microsoft O365, Patch Management, anti-virus and inventory management tools. 6. Excellent knowledge of computers and peripherals. 7. Advanced working knowledge of configuring and troubleshooting iOS and Android-based mobile devices. 8. Strong customer service orientation, good written and oral communication skills, self-motivated and directed. 9. Working knowledge of managing tickets, follow-up actions and close issues. 10. Ability to work in a fast-paced environment, manage user expectations and potential risks. 11. Experience with patch management software. 12. Basic understanding of LAN/WAN network infrastructure technologies. 13. Basic understanding of security technologies including firewalls and antivirus. 14. Experience with ITSM functionalities such as change control, CMDB and ticketing systems. 15. Basic understanding of healthcare information systems (e.g., Epic, Cerner), cybersecurity and clinical operations. 16. Prior experience delivering high availability systems in a 24/7 environment across geographically dispersed business units. 17. Experience with resolving multiple issues simultaneously. Education: 1. Bachelor's degree in Information Technology, Computer Science, Healthcare Administration or related field strongly desired or an equivalent combination of education and experience. Licenses/Certifications: 1. Preferred certifications include Microsoft Certified: Modern Desktop Administrator Associate, CompTIA A+. Essential Functions: - Responsible for installation and maintenance of desktop, laptops, tablets, mobile devices, printers and peripheral hardware. - Perform preventative maintenance on hardware. - Test and plan the deployment of new operating system releases, vendor patches and commercial software releases. - Develop and document standardized user processes and procedures; “how-to” documentation. - Provides proactive and advanced troubleshooting and analysis. - Understands and accounts for interactions between technologies and applications. - Responsible for maintaining ticket status and resolution information in ticketing system. - Accountable for meeting established performance metrics which will be used in performance evaluations. - Participates in on-call support rotation as specified by management. - Willingness to travel between sites in the TGC Pennsylvania/New York regional footprint (Sayre, Towanda, Troy, Corning, Cortland, Binghamton, etc.) - Promotes the use of TGC's PMO methodology and standards to manage IT initiatives. - Demonstrate commitment to customer service by providing responsive and effective support, developing solid working relationships with customers and IT colleagues, and delivering high quality, value-added services that exceed customer expectations. - Demonstrates a commitment to excellence in Customer Service with all internal and external customers of TGC. - Performs related duties as assigned and unrelated duties as requested. Other Duties: Other duties as assigned.
    $77k-118k yearly est. 1d ago
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  • Computer Field Tech Position-Binghamton NY

    BC Tech Pro 4.2company rating

    Information technology/support technician job in Binghamton, NY

    This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
    $35 hourly 7d ago
  • Dynamic PC Support

    Worldwide Techservices 4.4company rating

    Information technology/support technician job in Binghamton, NY

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.
    $51k-73k yearly est. 38d ago
  • Now Hiring IT and Telecom Field Technicians

    Hardy Industries 3.7company rating

    Information technology/support technician job in Binghamton, NY

    Job DescriptionBenefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid drivers license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.
    $62k-89k yearly est. 15d ago
  • IT Field Support Technician_Binghamton

    Gr8Ttek

    Information technology/support technician job in Binghamton, NY

    Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Dell/Lenovo certification training Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit
    $47k-82k yearly est. Auto-Apply 9d ago
  • IT Field Support Technician_Binghamton

    Gr8Ttek, LLC

    Information technology/support technician job in Binghamton, NY

    Job Description Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Dell/Lenovo certification training Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit Powered by JazzHR zq0LA1boD8
    $47k-82k yearly est. 10d ago
  • Systems Technician - Onsite IT

    Integris 4.0company rating

    Information technology/support technician job in Endicott, NY

    Job Description Are you ready to shape the future of IT? Join Integris, where integrity meets innovation, and people come first. At Integris, we don't just offer jobs, we offer purpose. As a nationally recognized Best Places to Work and a leader in future-ready managed services, we're redefining how businesses experience IT. Our mission is bold: to empower clients and employees alike through secure, strategic, and scalable technology solutions. We're looking for talent that thrives in a culture of clarity, trust, and relentless execution, individuals who believe that IT is not just support, but a strategic advantage. If you're passionate about innovation, driven by impact, and ready to grow with a company that puts People First, you'll find your place here. Job Summary The role of the Integris Systems Technician (ST) is responsible for providing frontline technical support for single end-user level issues, encompassing personal computer, printer, and Windows application matters. The Systems Technician serves as the initial point of contact for client technical assistance, managing inquiries received through email or the client portal. The ST may execute their responsibilities from the service desk or the field. Job Responsibilities Manage service intake via email and the client portal. Conduct basic troubleshooting for non-complex issues within single-user system environments. Document troubleshooting activities accurately within the ticketing system. Support Professional Services with client onsite deployment as needed. Adhere to established client support documentation. Job Qualifications Education/Certification Requirements: Possession of A+ and/or O365 Fundamentals or obtainment of A+ and/or O365 Fundamental or equivalent on-the-job experience. High School Diploma/GED or equivalent qualification. Experience Requirements: Preferably, a minimum of 1 year of service-related experience. Basic infrastructure and troubleshooting skills. Valid driver's license required. At Integris, we value our team members and offer comprehensive benefits, including: Medical, Dental, and Vision Insurance 401K Retirement Plan Minimum 4 Weeks of Paid Time Off (PTO) Birthday PTO Paid Holidays Paid Time Off for Volunteering Short-Term and Long-Term Disability Insurance Life Insurance Supplemental Insurance Employee Assistance Program Join us in transforming IT services for small and midsize businesses across regulated industries. Be part of a team that's scaling nationally, investing in vertical expertise, and building for better. Integris is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information, or any other protected class under applicable federal, state, and local laws. #LI-Onsite
    $50k-89k yearly est. 17d ago
  • Help Desk IT Support II

    Triple Cities Network Solutions

    Information technology/support technician job in Johnson City, NY

    We are looking for a qualified Service Technician to provide fast and useful technical assistance on computer systems. You will answer queries on underlying technical issues and offer advice to solve them. An excellent Service Technician must have sufficient technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and composed, to deal with demanding customers. Your goals will be to build value for clients that will help protect the company's character and business. IT Service Desk Technician Responsibilities Serve as the first point of contact for customers exploring technical assistance over the phone or email Complete remote troubleshooting through diagnostic techniques and pertinent questions Discover the best solution based on the issue and details provided by customers Walk the customer through the problem-solving process Direct unsolved issues to the next level of support personnel Provide detailed information on IT products or services Record events and problems and their resolution in logs Follow-up and update customer status and information Pass on any feedback or suggestions by customers to the appropriate internal team Identify and suggest possible improvements to procedures IT Service Desk Technician Requirements Some experience as a help desk technician or other customer support role Tech savvy with working knowledge of office automation products, databases, and remote control Good understanding of computer systems, mobile devices, and other tech products Ability to diagnose and solve basic technical issues Proficiency in English Excellent communication skills Customer-oriented and cool-tempered
    $46k-81k yearly est. Auto-Apply 60d+ ago
  • On-Call IT Field Technician - Binghamton, NY -Hiring NOW

    Geeks On Site 3.1company rating

    Information technology/support technician job in Binghamton, NY

    On-Call IT Field Technician - PC, Mac, Printer & Scanner Support 💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply 📞 Intro Call - A recruiter will contact you for a quick chat 📝 Onboarding - Complete paperwork and tax forms electronically 🔍 Background Check - Mandatory before activation 📅 Set Your Availability - You enter your availability in our tech portal 📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.
    $35 hourly Auto-Apply 60d+ ago
  • IT Technician 2

    Surescan Corporation

    Information technology/support technician job in Binghamton, NY

    JOB SUMMARY/OBJECTIVE: The IT Technician 2 will be responsible for providing problem resolution, analysis, coordination, testing, and installation of computer-based software, peripherals, local area networks (LAN) and other related equipment. This position's specific duties and responsibilities include, but are not limited to: KNOWLEDGE/SKILLS: Install and configure hardware and software related to desktop and laptop operating systems. Operating system configuration changes. Troubleshooting associated problems with desktop computers, laptops, printers, and peripherals. Recommend solutions to user problems. Scheduling and executing enterprise desktop and laptop replacements. Provide support and PC/Printer repair services for users locally and remotely. Software Installations. Create and maintain desktop images. Research desktop-related products and services to make recommendations. Interface with users in person, over the telephone or via remote connection. Provides informal training of computer device users. Document and track all work orders in the IT Request DB to assure quality service. Be able to work flexible hours and occasionally extended hours in support of a 24x7 manufacturing operation. May include other duties as assigned and/or special projects. SPECIFIC KNOWLEDGE REQUIRED: MS365, MS Office MSQL, MYSQL Windows 11 Pro, Windows Server 2019-2025 Linux VMWare, Hyper V Remote Desktop, Go to Assist Backup and Restore Software Antivirus software Cisco IOS, Cisco Meraki Experience preferred. Must have the ability to communicate technical information to nontechnical personnel. REQUIRED EDUCATION AND EXPERIENCE: Associate degree in computer-related field preferred. A+ or Network+ certifications preferred. PHYSICAL REQUIREMENTS: Must be able to lift to 45lbs. This position requires frequent walking, standing, and sitting. WORK AUTHORIZATION/SECURITY CLEARANCE: No special clearances required. HOURS: FULL-TIME WHAT WE OFFER: 401(k) Health, Dental, & Vision Insurance Life Insurance PTO & Paid Holiday Long & Short Disability Opportunities for career growth and development. A collaborative and dynamic work environment. Recognition and rewards for exceptional performance. MUST BE ABLE TO COMMUTE: Binghamton, NY (Required) WORK LOCATION: In person i3/SureScan is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression, or any other basis protected by local, state, or federal law. This policy applies regarding all aspects of one's employment, including hiring, transfer, promotion, compensation, eligibility for benefits, and termination.
    $39k-79k yearly est. Auto-Apply 60d+ ago
  • IT Technician 2

    I3 Assembly

    Information technology/support technician job in Binghamton, NY

    JOB SUMMARY/OBJECTIVE: The IT Technician 2 will be responsible for providing problem resolution, analysis, coordination, testing, and installation of computer-based software, peripherals, local area networks (LAN) and other related equipment. This position's specific duties and responsibilities include, but are not limited to: KNOWLEDGE/SKILLS: Install and configure hardware and software related to desktop and laptop operating systems. Operating system configuration changes. Troubleshooting associated problems with desktop computers, laptops, printers, and peripherals. Recommend solutions to user problems. Scheduling and executing enterprise desktop and laptop replacements. Provide support and PC/Printer repair services for users locally and remotely. Software Installations. Create and maintain desktop images. Research desktop-related products and services to make recommendations. Interface with users in person, over the telephone or via remote connection. Provides informal training of computer device users. Document and track all work orders in the IT Request DB to assure quality service. Be able to work flexible hours and occasionally extended hours in support of a 24x7 manufacturing operation. May include other duties as assigned and/or special projects. SPECIFIC KNOWLEDGE REQUIRED: MS365, MS Office MSQL, MYSQL Windows 11 Pro, Windows Server 2019-2025 Linux VMWare, Hyper V Remote Desktop, Go to Assist Backup and Restore Software Antivirus software Cisco IOS, Cisco Meraki Experience preferred. Must have the ability to communicate technical information to nontechnical personnel. REQUIRED EDUCATION AND EXPERIENCE: Associate degree in computer-related field preferred. A+ or Network+ certifications preferred. PHYSICAL REQUIREMENTS: Must be able to lift to 45lbs. This position requires frequent walking, standing, and sitting. WORK AUTHORIZATION/SECURITY CLEARANCE: No special clearances required. HOURS: FULL-TIME WHAT WE OFFER: 401(k) Health, Dental, & Vision Insurance Life Insurance PTO & Paid Holiday Long & Short Disability Opportunities for career growth and development. A collaborative and dynamic work environment. Recognition and rewards for exceptional performance. MUST BE ABLE TO COMMUTE: Binghamton, NY (Required) WORK LOCATION: In person i3/SureScan is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression, or any other basis protected by local, state, or federal law. This policy applies regarding all aspects of one's employment, including hiring, transfer, promotion, compensation, eligibility for benefits, and termination.
    $39k-79k yearly est. Auto-Apply 60d+ ago
  • IT CSS Tech

    CAE 4.5company rating

    Information technology/support technician job in Binghamton, NY

    About This Role Who We Are: CAE Vision: Our vision is to be the worldwide partner of choice in defense and security, and civil aviation by revolutionizing our customers' training and critical operations with digitally immersive solutions to elevate safety, efficiency and readiness. CAE Defense & Security Mission: CAE's Defense and Security business unit focuses on helping prepare military customers to develop and maintain the highest levels of mission readiness. CAE Values: Empowerment, Innovation, Excellence, Integrity and OneCAE make us who we are and we strive to make a difference in the world while helping each other succeed. What We Have to Offer: Comprehensive and competitive benefits package and flexibility that promotes work-life balance A work environment where all employees are valued, respected and safe Freedom to succeed by enabling team members to deliver, take initiatives and make decisions Recognition, professional development, advancement and having fun! Essential Duties and Responsibilities: Supports end users by resolving hardware and software problems, installations of applications, deployment of new technology. Performs client setup at desktop level - installing, upgrading, implementing and configuring operating systems, applications, software, and hardware. Troubleshoots problems with computer systems, including hardware and software, e-mail, network and peripheral equipment; makes repairs and corrections where required. Escalate complex software, hardware, or network/workstation calls to the appropriate staff. Supports remote computing and telecommuting clients Document resolutions using service desk ticketing system. Works with vendors to request service regarding software and hardware failures under maintenance. Evaluate software and hardware for functionality and ease of use for integration into our environment. Participates on-call support on a rotating schedule. Liaises with other departments, partners and vendors. Exercises responsibility for the integrity, security, and maintenance of the systems. Provide cross training to other staff members. Provide support on Microsoft Active Directory and Microsoft Office 365. Experience supporting a variety of conference room and A/V equipment. Inventory Management Collaborate with higher level Technical Support members and other IT teams to resolve end user issues. Qualifications: Extensive experience with hardware/software platforms to include MS Windows 11 Extensive experience in Microsoft Suite Office 365 Must have extensive experience with Active Directory and user Excellent customer service skills. Knowledge of Microsoft Teams. Knowledge of TCP/IP networking, and related network services (i.e. DNS, SMTP, DHCP, etc) Ability to manage multiple tasks, while effectively focusing on priority issues and staying within service level agreement KPI. Ability to create, document, and follow processes and procedures. Able to understand the core of the client's issues and solve them expeditiously. Able to identify trends in helpdesk calls to identify core problems and client trends. Ability to work independently and as part of a team. May be working in areas with the risk of electrical shock, near moving mechanical parts driven by hydraulics under high pressure and in high precarious places. Must be willing to work a flexible schedule and overtime Able to lift and carry a minimum of 35 pounds and manual dexterity to bend, stoop, squat and stand for prolonged periods. Will occasionally have to move items over 50 pounds with assistance. Must have visual color acuity Must be able to sit and operate a personal computer for long periods. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: Associate's degree (AA and/or AS) in Information Technology and/or related field professional experience. 2-4+ years of relevant customer service/help desk/troubleshooting experience for corporate end users. Excellent written and verbal communication skills are required. Must be capable of explaining and instructing technical data in non-technical terms. Possess the ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems. Must be eligible for DoD Personal Security Clearance. Compliance with all company Information Systems security policies and procedures. Shall be assigned specific responsibility for Information Security by immediate supervisor or department management. Shall not divulge any information, or afford access, to other employees not having a need-to-know. Shall not divulge information outside company without management approval. Incumbent shall execute company non-disclosure agreement prior to access to any controlled information. Security Responsibilities Must comply with all company security and data protection / usage policies and procedures. Personally responsible for proper marking and handling of all information and materials, in any form. Shall not divulge any information, or afford access, to other employees not having a need-to-know. Shall not divulge information outside company without management approval. All government and proprietary information will be accessed and stored electronically on company provided resources. Incumbent must be eligible for DoD Personal Security Clearance. Due to U.S. Government contract requirements, only U.S. citizens are eligible for this role. Work Environment Duties performed in an office environment and manufacturing facility. Must be able to work overtime on and off-shifts as required. The employee is on call 24x7 for the resolution of problems and issues. Other Duties : Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice. CAE USA Inc. is an equal opportunity employer, and all qualified applicants will be considered for employment without regard to any protected characteristic, including disability and protected veteran status, as defined under federal, state, or local laws. Applicants needing reasonable accommodations should contact their recruiter at any point in the recruitment process. If you need assistance to submit your application because of incompatible assistive technology or a disability, please contact us at ******************* Position Type Regular CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted. Equal Opportunity Employer CAE is an equal opportunity employer committed to providing equal employment opportunities to all applicants and employees without regard to race, color, national origin, age, religion, sex, disability status, protected veteran status, or any other characteristic protected by federal, state or local laws. At CAE, everyone is welcome to contribute to our success. Applicants needing reasonable accommodations should contact their recruiter at any point in the recruitment process. If you need assistance to submit your application because of incompatible assistive technology or a disability, please contact us a t **************************** .
    $61k-113k yearly est. Auto-Apply 2d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Information technology/support technician job in Binghamton, NY

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $32k-44k yearly est. 7d ago
  • RV Technician - Site Service

    Wilkins RV 3.6company rating

    Information technology/support technician job in Nichols, NY

    Job Description Company: Wilkins Recreational Vehicles Mobile RV Service Technician Pay Range: $25.00/ hour - $32.00/ hour. Weekly bonus of up to $13.00 / hour. Benefits: Medical/Dental/Vision Insurance with multiple options 401K and Employer Matching Program PTO and Sick Time Voluntary Benefit Program Employee Referral Program Employee Discount RV Borrowing Program Discretionary Profit Sharing Description: Come into work and challenge yourself with something different every day, carpentry, electrical, hydraulics, mechanics, plumbing, technology! We offer on-the-job training, company paid industry certifications and licenses, and big company benefits with a small company culture. Get rewarded for your hard work and expertise with our production-based bonus program, the faster you learn the more you make! Job Responsibilities: Drive to campsites and off-site locations to service RVs. A company vehicle will be provided. Perform all work assigned with speed and quality in accordance with factory and dealership standards. Perform repair and maintenance of customer's and company's products in accordance with time and schedules assigned by Service Manager and Assistant Service Manager. Maintain level of competence on a technical basis, such as: Attend all factory-sponsored training classes, and/or all available service training schools. Attain highest level of certification which can be achieved. Maintain professional relationships with customers, dealership personnel, and vendor representatives. Maintain tools and equipment while following proper safety procedures. Job Requirements: Experience or combination of experience in the following fields: Automotive Repair HVAC Plumbing Refrigeration Electrical Carpentry General maintenance - “Jack of all Trades” is a plus. A New York State inspection license is a plus but not required. Ability to furnish own hand/shop tools. A valid driver's license. We are the #1 RV Dealer in New York! Wilkins RV facilities are centrally located and proudly serve the cities of Bath, Elmira, Corning, Churchville, Olean, Rochester, Syracuse, Buffalo, New York and Northern Pennsylvania. Powered by JazzHR ePwYw2e33i
    $25-32 hourly 31d ago
  • Technical Support Specialist

    Malvern Panalytical

    Information technology/support technician job in Homer, NY

    About the role Are you passionate about solving problems, supporting customers, and working with cutting‑edge scientific instrumentation? As a Technical Helpdesk Support Specialist, you will play a key role in ensuring an exceptional customer experience by providing remote technical support for Malvern Panalytical products across the AMEC region. In this role, you'll use your expertise to troubleshoot customer issues, deliver high‑quality technical solutions, and partner closely with field service engineers to keep our customers' systems running at peak performance. If you enjoy being the go‑to technical expert and thrive in a collaborative, customer‑focused environment, this is the perfect opportunity for you. What you will bring to the role You will: Have strong technical troubleshooting skills across software, hardware, and scientific instrumentation. Be comfortable supporting customer issues via phone, email, and digital platforms. Deliver Tier 1 & Tier 2 support and collaborate with Tier 3 specialists to resolve complex cases. Communicate clearly, professionally, and with a customer‑first mindset. Document support cases thoroughly and accurately in line with established SOPs. Be willing to occasionally travel for onsite support, installations, or training. Have the ability to conduct product training sessions for field personnel and customers. Be proactive in maintaining certifications, training, and technical expertise. Why you should join Malvern Panalytical You will work with innovative, market‑leading technologies that directly support scientific breakthroughs across the world. You'll collaborate with global teams and gain access to continuous learning and development opportunities. Enjoy varied, challenging work where no two days are the same. Be part of a purpose‑driven organization that enables customers to make the world cleaner, healthier, and more productive. Flexible working environment, supportive culture, and a strong focus on sustainability and community impact. #LI-DB1 About us - Malvern Panalytical, Micromeritics and SciAps. Together we are a powerful and highly complementary combination of market leading technologies. We are the toolmakers for the world's most innovative companies, academic institutions, and government laboratories. We are their partners in discovery. Malvern Panalytical instruments analyze the chemical, physical and structural nature of materials, from proteins to polymers and semiconductors to minerals. Our leading technologies measure particle size, shape, concentration and zeta potential, biomolecular interactions and stability, elemental concentrations and crystallographic structure. Micromeritics manufactures systems for the characterization of particles, powders, and porous materials for a wide- range of end markets including catalysts, chemicals, building materials, clean-tech and battery. Our leading technologies measure surface area, porosity, density, adsorption and particle activity. SciAps specializes in portable X-ray fluorescence (XRF), laser-based (LIBS) and near-infrared (NIR) analyzers to measure any element in any environment. SciAps is the Center of Excellence for our handheld instruments. We have a global footprint with R&D and manufacturing sites in North America, Europe, and Asia. We are more than 2,500 employees in a customer-focused organization with sales and service offices in 20 countries, all committed to delivering expert and responsive customer support. Part of Spectris plc, a publicly traded FTSE 250 company, Spectris combines precision with purpose, delivering progress for a more sustainable world. Precision is at the heart of what we do - our leading, high-tech instruments and software equip our customers to solve some of their greatest challenges to make the world cleaner, healthier and more productive. Malvern Panalytical, Micromeritics & SciAps Your Partners in Discovery Malvern Panalytical, Micromeritics and SciAps, part of the Spectris Group, are committed to a diverse and inclusive culture where everyone can thrive and achieve a fulfilling career. Changing the world isn't something you can do on your own, or with a single way of thinking; it takes a wide collection of experiences, stories, knowledge, and expertise. We encourage applications from underrepresented individuals and people with diverse backgrounds. Although we always select the most qualified applicant for each role and make all decisions without regard to race, sex, age, or any other protected class, we are an inclusive, equal opportunity organization that prizes diversity. Your unique perspective is important to us.
    $45k-79k yearly est. Auto-Apply 23d ago
  • Technical Support 1

    Ny United Health Services

    Information technology/support technician job in Johnson City, NY

    Position OverviewThe work involves installation and maintenance of PC workstations. Performs troubleshooting and diagnostic reviews. Ensures timely resolution of work order requests. UHS Wilson Medical Center, Johnson City, NY Phelps Hall, UHS Binghamton General Campus, Binghamton, NY There is more than one location associated with this position. This is either because there are multiple openings at different sites, or the successful candidate will be required to float across multiple UHS facilities. Your recruiter and hiring manager will clarify expectations during the interview process. Primary Work Shift: Day Regular Scheduled Weekly Hours: 40 Compensation Range: $22.97 - $34.46 per hour, depending on experience ----- Education/Experience Minimum Required: Two years college (Information Technologies based) OR successful completion of a Technical program in relevant field OR 2 years technical experience in a network environment License/Certification Preferred: A+, CCNP, MCSE but not required ----- Why You'll Love Working at UHS At United Health Services (UHS), we believe every connection-to patients, to purpose, to each other-makes a difference. That's why we're intentional about supporting our team in ways that go beyond the job. Whether through meaningful benefits, personal growth, or fun along the way, we're here to help you thrive in work and life. A Culture of Connection - We support each other like family and create space for every voice to be heard. Engagement Councils, peer recognition, and initiatives like Walk in my Shoes for senior leaders are just a few ways we foster belonging and collaboration. Outside of work, we stay connected through team events like trivia, trunk-or-treat, volunteer days, our staff choir, or seasonal celebrations. Comprehensive Benefits for Life & Family - We offer medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week. With flexible plan options and coverage tiers, you can choose what fits your life best. Additional perks include discounted childcare through Bright Horizons and voluntary benefits like pet insurance, legal services, and identity theft protection. Well-Being & Financial Security - From day one, PTO starts accruing so you can take time to recharge. We support your long-term wellness with a 403(b) retirement plan and company match, flexible spending accounts, access to financial advisors, and up to $400/year in wellness rewards. When life gets tough, we're here with 24/7 EAP counseling, virtual mental health support, a food pantry, PTO donation program, and professional attire through the Classy Closet. Growth That Moves with You - With access to 100,000+ online courses, leadership programs, tuition reimbursement, clinical ladders, and internal mobility, we help you grow wherever your passion leads. We also continuously review compensation to ensure market competitiveness and internal equity, so you can feel confident your work is valued and rewarded fairly. A Place to Call Home - Located in New York's Southern Tier, UHS offers more than a career-we offer a lifestyle. Enjoy four-season recreation, affordable living, top-rated schools, minor league sports, craft brews, a close-knit community, and more, all within reach of the Finger Lakes, the Catskills, and major Northeast cities. ----- About United Health Services United Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York's Southern Tier comprising four hospitals, long-term care and home care services, and physician practices in Broome and surrounding counties. UHS provides healthcare and medical services for two-thirds of the region's population, produces $1.3 billion a year in total economic impact, and boasts a workforce of more than 6,300 employees and providers. At UHS, our work is guided by our Values of Compassion, Trust, Respect, Teamwork, and Innovation. Whether you provide direct patient care or support behind the scenes, you are part of a shared purpose: to improve the health and well-being of the communities we serve. Every employee plays a meaningful role in fulfilling our mission-we'd love for you to consider joining us! United Health Services is an Equal Opportunity Employer. ----- United Health Services, Inc. and the members of the UHS System neither are affiliated with, sponsored, endorsed nor approved by, nor otherwise associated with, Universal Health Services, Inc. (NYSE: UHS), UHS of Delaware, Inc. nor their affiliates, which can be found at ***************
    $23-34.5 hourly Auto-Apply 34d ago
  • IT Support Technician

    CGCB Associates

    Information technology/support technician job in Norwich, NY

    Full-time Description Who We Are: Rentals To Go was founded in Norwich, New York in 2000 as a portable toilet business. Today our business includes offices in Texas, Florida, and several branches across Upstate New York. We have done business across the United States and expanded our services to much more than portable toilets to include portable: bunk houses, campers, flushable restroom trailers, laundry facilities, mobile command centers, light towers, refrigeration units, water storage containers, temporary fencing, and generators. Our mission is to make life better for our customers by providing superior equipment and services and consistently creating the best home away from home experience. As we continue to grow and expand, we remain committed to maintaining a safe work environment for our employees and a family-like culture. We provide a competitive benefits package that lets you live life the way you intend. We offer so much more than a regular paycheck; our benefits package is chock full of perks such as paid time off, health care opportunities, 401k matching, paid holiday and more. Job Overview: We are seeking a hands-on, self-motivated IT Support Technician to take ownership of our internal technology needs. This role will be responsible for setting up, maintaining, and troubleshooting hardware, software, and basic network systems across multiple locations. The IT Support Technician will also work closely with our third-party IT provider, Inner Circle Computers, who currently manages our overall IT setup, infrastructure, and equipment procurement. This role will serve as the internal point of contact between our team and Inner Circle Computers, helping to streamline communication and ensure smooth day-to-day IT operations. We are looking for someone who has a positive and professional attitude, enjoys problem solving and thrives in a fast pace rewarding environment. Responsibilities Set up and configure new computers, mobile devices, and peripherals for staff Install, configure, and update software on company devices (Windows, iOS, Android, etc.) Manage user accounts including company email setup, password resets, and account deactivation Provide first-level troubleshooting and tech support for employees across all departments Coordinate with Inner Circle Computers to assist with hardware ordering, escalated issues, and infrastructure projects Maintain an inventory of hardware, software licenses, and IT supplies Ensure all devices are compliant with company security protocols (e.g., antivirus, encryption) Set up and maintain printers, scanners, and other office technology Collaborate with Inner Circle Computers and other vendors for specialized IT support or installations Document processes, create how-to guides, and establish IT best practices Recommend upgrades or new technology to improve company efficiency Other duties, as assigned. Benefits Competitive salary commensurate with experience. Health, dental, and vision insurance options. Retirement savings plan with employer match. Paid time off and holidays. Opportunities for professional development and advancement within the company. A positive work environment with a supportive team culture. Requirements Qualifications: 2+ years of IT support experience, ideally in a small- to mid-sized business environment Strong knowledge of Windows and mac OS operating systems, Microsoft Office 365, and basic networking Experience with mobile device setup (iOS/Android) Familiarity with Google Workspace, email hosting, and cloud-based platforms Excellent problem-solving, organizational, and communication skills Self-starter who can manage their own priorities and handle multiple tasks simultaneously Comfortable working both independently and collaboratively, especially with third-party IT providers Skills: Experience with remote support tools (e.g., TeamViewer, AnyDesk, etc.) Basic understanding of cybersecurity best practices Familiarity with equipment used in field-based operations (e.g., rugged tablets, vehicle GPS devices) Job Type: Full-Time Monday - Friday Overtime (As needed) Weekend availability as needed Work Location: This position will be based at our headquarters in Norwich, NY and is not a remote position. We are an equal opportunity employer and value diversity. All employment decisions are made based on qualifications, merit, and business need. Salary Description $20 to $24/hour
    $20-24 hourly 60d+ ago
  • Service Desk Technician I - Endwell, NY

    Visions Federal Credit Union

    Information technology/support technician job in Endwell, NY

    About Us We're in the business of people helping people and you can help us change lives just by working here. Whether it's helping a member make a transaction, buy their first home, or improve their financial wellness one step at a time - you have an impact on their lives just by working here, no matter what your position may be. Work with us - and be part of something bigger than banking. In exchange for your time and talents, we offer generous benefits. After all, you make us awesome, so we take care of you with things like… Pension Plan, 401k Plan with company match Excellent health benefits Flexible Paid Time Off (PTO), Volunteer Time Off (VTO), and Wellness Time Off (WTO) 10+ paid holidays per year Lifestyle Spending Account stipend for wellness, caregiving, or personal expenses such student loans and tuition reimbursement Employee recognition program ...and more! At Visions, we do, and will continue to, treat all of our employees fairly and with complete respect, regardless of race, ethnicity, gender, and any other differences. We strive to celebrate the diversity of our employees, as they are part of the fabric of this great credit union. Title of Position: Service Desk Technician I Position Overview: As a Service Desk Technician I, you will troubleshoot and maintain all network endpoint equipment and software used in the credit union. You will interact directly with end users to resolve any challenges they may come up against during their daily work. You will be responsible for ensuring customer satisfaction in every step of problem resolution tracking detailed information about each customer's IT Service needs in an incident management system. Documenting your diagnostic steps and communications with the customer and others as you troubleshoot the reported problem. You will be responsible to properly and timely escalate any issues to supporting IT Administrators and/or management. You will assist in the decision making and purchasing process for new hardware and software. Position Type: Full-Time. Regular shifts include Monday to Friday 8:00AM - 5:00PM. Compensation Range: $20.00/hr. - $25.50/hr. *Hiring rates may be dependent on a number of factors, including years of directly related work experience, education, geographic location or special skills* Location: Position is On-site at Headquarters in Endwell, NY. At this time, Visions Federal Credit Union will not sponsor a new applicant for employment authorization or offer any immigration related support for this position. Responsibilities/Duties: Monitor and assist in maintaining the availability of all remote IT Services applications including web applications, ATMs and Phone Access Teller. • Ensure the continuous and efficient operation of computer and peripheral systems. Coordinate with vendors when necessary to ensure challenges are resolved in an efficient and timely manner. Assist in maintaining a database of all network endpoint equipment under maintenance contract to include serial numbers, description and location. Install new network endpoint hardware and software as required. Repair or arrange repair of existing workstations and related equipment. Properly escalating unresolved queries to the next level of support. Assist with troubleshooting branch/ATM communications issues. Handle calls after normal business hours as needed with regards to network endpoint and/or communications equipment. Advises on the course of action to take and if necessary, reports to work to ensure problem is properly corrected. In the event the problem cannot be resolved, the IT Support Manager or the AVP of Technical Services or the VP/CIO will be contacted and notified of the status and nature of the problem. Offer suggestions and work with department managers on possible PC applications which could increase productivity and reduce expense. Document technical details and interactions in the incident management system. Record/Track endpoint information and location. Continuously acquire and maintain a working knowledge of a wide range of applications and services, including an awareness of information system changes that directly affect members of the Visions community. Assist in departmental training on network endpoint or software use as approved by management. Provide departmental back-up coverage as needed. Respond effectively to changing ideas, responsibilities, expectations, trends, strategies, and other processes. Demonstrate a commitment to diversity, equity, inclusion, and belonging through continuous development, modeling inclusive behaviors, and proactively managing bias. Perform other duties needed to help fulfil our mission, drive our strategy, and support our organization's values. Minimum Qualifications & Experience: High school diploma with 1-3 years of related experience required. Demonstrated hardware configuration experience with personal computers. Proficient in the Microsoft Office Suite programs. Proficient with standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines, PCs, etc. Visions remains committed to the aspects of diversity and inclusion and will consider alternative education and experience. Preferred Qualifications & Experience: Associate degree preferred. Desktop related MCP certification or higher; Network+ and/or additional certifications preferred, specifically Microsoft Office Suite. Worked in various IT related projects (user migration, MS Windows migration, data migration, mass hardware/software deployment, etc.). Understanding of asset management in an enterprise environment and familiarity with asset management software and/or products. Experience with IT service management systems. We're more than banking. You can be, too. #ClaimYourSeat
    $20-25.5 hourly 27d ago
  • Help Desk

    Global Channel Management

    Information technology/support technician job in Binghamton, NY

    Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications Minimum: High School Diploma or equivalent No less than one entry level certification (A+, N+, or OEM vendor certification) 1. Knowledge of networked printers/multi-functional equipment, and how to trouble-shoot 2. Professional sounding and clear voice when speaking 3. Being polite at all times to customers on the phone 4. Ability to multi-task as necessary. Additional Information $15/hr 12 months
    $15 hourly 60d+ ago
  • Computer Hardware Technician

    Broome County, Ny 3.6company rating

    Information technology/support technician job in Binghamton, NY

    For a description, visit PDF: ************ gobroomecounty. com/sites/default/files/dept/personnel/pdfs/job%20specs/B-C/R547-Computer%20Hardware%20Tech-Revised-081518. pdf
    $37k-50k yearly est. 50d ago

Learn more about information technology/support technician jobs

How much does an information technology/support technician earn in Endicott, NY?

The average information technology/support technician in Endicott, NY earns between $31,000 and $85,000 annually. This compares to the national average information technology/support technician range of $31,000 to $66,000.

Average information technology/support technician salary in Endicott, NY

$51,000
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