Post job

Information technology/support technician jobs in Goldsboro, NC

- 323 jobs
All
Information Technology/Support Technician
Information Technology Internship
Computer Technician
Information Technology Administrator
Technical Support Specialist
Desktop Support Specialist
Data Center Technician
Computer System Technician
Desktop/Network Support
Information Technology Professional
Technical Support Engineer
Information Technology Technician
  • Technical Support Analyst

    Vista Applied Solutions Group Inc. 4.0company rating

    Information technology/support technician job in Raleigh, NC

    We are seeking a proactive and detail-oriented Technical Support Analyst to provide customer support for our permitting program (PTP). This full-time contractor plays a key role in assisting businesses, consultants, and other external and internal agency stakeholders with process and technical issues related to the department's permitting system. Key Responsibilities: The candidate will "own" the customer support process and provide responsive and professional customer support via email, virtual meetings (screen sharing), and other communication channels. Troubleshoot and resolve issues related to ‘Level 1' areas such as: Identity proofing and account activation Password resets and login problems Payment processing General navigation and use of the permitting portal Routing inquiries to appropriate program staff when necessary Internal user permissions and system authorization Potentially resolve ‘Level 2' and similar issues, working directly in Microsoft Dynamics CRM (backend) and Sitefinity (frontend CMS) to investigate and resolve user issues. In addition, the Analyst would provide support related to key integrations such as digital payments, dynamic templates (“Smart Flows”), and API-based services. Collaborate with internal teams to ensure timely resolution of customer concerns. Assist in the creation and maintenance of customer support documentation, including How-To Guides and FAQs. Partner with portal team to improve user experience (UX), navigation, layout, content strategy to refine and improve user/staff experience Maintain accurate records of support interactions and resolutions. Qualifications: Excellent problem-solving and communication skills. Experience providing technical support or customer service in a software or web-based environment. Familiarity with CRM systems, especially Microsoft Dynamics, is highly desirable. Experience with web content management systems (e.g., Sitefinity, WordPress, Drupal). Strong written and verbal communication skills, with the ability to explain technical concepts to non-technical users. Demonstrated problem-solving skills and a proactive approach to learning and issue resolution. Ability to work independently in a remote environment while collaborating effectively with team members.
    $58k-75k yearly est. 3d ago
  • Desktop Support Specialist

    Datastaff, Inc.

    Information technology/support technician job in Raleigh, NC

    DataStaff, Inc. is seeking a Desktop Support Specialist for a long-term contract opportunity with one of our direct clients in Raleigh, NC. is onsite *Travel may be required Responsibilities: Uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Proactively promotes positive customer relationships and mentors others to ensure client satisfaction and organizational success. Takes ownership of customer problems and works with a sense of urgency to resolve incidents and problems. Communicates status of progress to the customer. Provides updates on work progress to Customer Support Specialists and the Service Desk using call tracking system. Has significant technical knowledge and serves as a resource for other technicians to help solve complex problems. Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Installs and images new computers and loads appropriate software for customers. Deploys new business applications as needed. Installs local and network printers and other peripherals and configuration of same. Responsible for user data and migration of profiles as computers are replaced. Stays abreast of current technology in a changing environment. Identifies emerging trends and issues, researches and makes suggestions for technical solutions to solve current and future problems. Uses extensive knowledge to develop and/or implement information technology solutions to enhance organizational success. Works with Data Center Operations with user file server data storage, network reservations, data restores, various account creations and modifications (AD, email, NCID, CITRIX, etc.). Works with application development teams to identify application issues at the customer level and provide technical detail in order for development teams to accurately identify problems within applications. Works with network infrastructure teams to identify network issues at the customer level and provide significant technical detail to assist in network hardware resolutions. Project Management -Lead projects that require directing the work of others with some latitude on actions or decisions. Leads team efforts and assesses and integrates the skills and strengths of individuals for project and organizational success. Provides status on project work to management. Develop and maintain appropriate documentation for all responsible areas -Creating and maintaining all documentation of process and procedures for all areas this position This documentation is to be used by team members for operational standards of daily work. This documentation will also be used in accordance with Operational Level Agreements (IT internal) and Service Level Agreements (IT external). All documentation should be reviewed annually. System Security -It is the responsibility of all Technical Services Staff to be aware security policies, as well as the security issues directly affecting the systems and technology for which this position is directly involved. Implementing and maintaining the requirements of the IT Security Office and protecting data from unauthorized access, alteration, destruction, or usage in a manner inconsistent with covered IT Security Policies and standards. Required Skills: 7 Years - Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. 7 Years - Installing and imaging new computers and loading of appropriate software for customers. 7 Years - Installing local and network printers and other peripherals and configuration of same. 7 Years - Migrating data and user profiles. 7 Years - Documenting process and procedures related to technical field support activities. 7 Years - Demonstrates knowledge and a working experience with ServiceNow call tracking system. This opportunity is available on a corp-to-corp basis or as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.
    $34k-48k yearly est. 5d ago
  • Desktop Support Specialist

    Crescens Inc. 3.7company rating

    Information technology/support technician job in Raleigh, NC

    Needs an excellent desktop support for activities such as troubleshooting, software installs, PC replacements, imaging, equipment inventories, PC maintenance, applying critical updates, documenting tickets, customer onboardings, and off-boardings. Support customers using good customer service skills including the ability to communicate to both technical and non-technical customers Utilize moderate knowledge and demonstratable skills of Windows OS & M365 to support our customers & to work with internal teams Image or provision new equipment hardware & provide to customer Use strong organizational skills to track onboarding & shipping activities based on customer requests. Follow asset management processes to ensure proper customer billing Document work activities in ServiceNow Testing Intune processes for Tier 3 team & providing feedback Test upgrades and software changes Install software following security & internal processes Troubleshoot customer issues Provide instruction while troubleshooting for remote customers Assist with developing team processes & a knowledge base Basic understanding of MECM, Active Directory, Tanium, Intune, & Beyond Trust Basic knowledge of Macintosh Apple devices with a willingness to learn Work with vendors on warranty cases Collaborate with internal teams on technical issues Work on special projects as needed. Required Skills: Support customers using good customer service skills including the ability to communicate to both technical and non-technical customers Utilize moderate knowledge and demonstratable skills of Windows OS & M365 to support our customers & to work with internal teams Image or provision new equipment hardware & provide to customer Use strong organizational skills to track onboarding & shipping activities based on customer requests. Follow asset management processes to ensure proper customer billing Testing Intune processes for Tier 3 team & providing feedback Test upgrades and software changes Install software following security & internal processes Basic understanding of MECM, Active Directory, Tanium, Intune, & Beyond Basic knowledge of Macintosh Apple devices with a willingness to learn
    $33k-43k yearly est. 1d ago
  • Data Center Facilities Tech

    Pyramid Consulting, Inc. 4.1company rating

    Information technology/support technician job in Wilson, NC

    Immediate need for a talented Data Center Facilities Tech. This is a 09+months contract opportunity with long-term potential and is located in Wilson,NC(Hybrid). Please review the job description below and contact me ASAP if you are interested. Job ID:25-95470 Pay Range: $42 - $43.09/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Responsibilities may include, but are not to limited to, receiving equipment deliveries, configuration of server cabinets, racking and cabling of devices, cable testing, troubleshooting hardware and cabling issues, and maintaining inventory and interface documentation. Key Requirements and Technology Experience: Key Skills;Data Center Planning, Infrastructure cabling, Hardware Troubleshooting . Operate and install computing equipment related to infrastructure and applications including servers, storage, network, and telco. Familiarity with infrastructure cabling concepts. Troubleshooting skills to solve network issues. Good interpersonal and communication skills. Assist with shipping, receiving and distribution of equipment and hardware. Our client is a leading Financial Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
    $42-43.1 hourly 5d ago
  • Customer Technical Support Engineer

    Hamilton Motor Company 4.2company rating

    Information technology/support technician job in Raleigh, NC

    Hamilton Motor Company - Customer Support Engineer (Raleigh, NC - On Site) Hamilton Motor Company is a leading provider of aftermarket upgrade kits that bring Apple CarPlay and Android Auto functionality to vehicles. We serve customers and auto shops across the United States, South America, Europe, and Africa. As our team continues to grow, we are seeking a Customer Support Engineer to deliver exceptional technical support and customer care. This role is ideal for someone who is highly technical, customer-focused, and excited about cars and technology. Responsibilities Answer inbound customer calls in a professional and courteous manner. Diagnose, troubleshoot, and document customer issues in detail. Provide technical guidance for installation and configuration of our products. Support both individual customers and professional auto shops. Use our Shopify-based platform to update customer records and input order details. Qualifications Minimum 2 years of experience in technical support, IT helpdesk, automotive electronics, or a related field. Strong problem-solving skills with proven ability to handle both hardware and software issues. Excellent communication skills with 100% English fluency. Reliable high-speed internet connection, laptop, and mobile phone. Familiarity with automotive systems and comfort with diagnosing software issues. Eagerness to learn our product line inside and out (comprehensive training provided). Position Details & Compensation Schedule: Monday-Friday, 9:00 AM - 6:00 PM ET, plus 2 Saturdays per month (10:00 AM - 3:00 PM ET). Salary: $80,000 USD annually, with opportunities for performance-based growth and bonuses. Growth: Hamilton Motor Company values internal development - high performers have strong advancement opportunities within the company.
    $80k yearly 5d ago
  • Information Technology

    Vp 3.9company rating

    Information technology/support technician job in Raleigh, NC

    Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
    $36k-72k yearly est. Auto-Apply 60d+ ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Information technology/support technician job in Raleigh, NC

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-4 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $28k-39k yearly est. 23h ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Information technology/support technician job in Raleigh, NC

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $28k-39k yearly est. 7d ago
  • Technical Support Analyst (3rd Shift)

    Bandwidth 4.5company rating

    Information technology/support technician job in Raleigh, NC

    Who We Are: Bandwidth, a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders! At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband What We Are Looking For: The Bandwidth Technical Support Analyst will provide technical support to customers who are experiencing software, hardware, or networking issues. Your main goal will be to ensure customer satisfaction by resolving technical issues or escalating them to appropriate teams when needed. This position requires technical expertise in Local and Wide Area Networks, Router Configurations, VOIP, and SMS/MMS Messaging. This role is Thursday-Sunday 9PM-8AM. What You'll Do: Identify and troubleshoot technical issues related to networking, VoIP, HTTP messaging, 911 or Toll-Free. Address customer inquiries through our ticketing system, phone, or email in a timely and professional manner. Analyze call flows, packet captures, and system logs for faults. Collaborate with customers, vendors, carriers, or internal teams to obtain information and resolve issues. Test and duplicate customer issues to validate the issue and resolution. Escalate issues to the relevant teams when required. Satisfy or exceed all Service Level Agreements, Customer Satisfaction, and related business metrics. Interact with various teams to provide feedback and recommend improvements to current products or procedures. Keep up-to-date with technical knowledge and learn new technologies and products. What You Need: Bachelor's degree in Computer Science, Information Technology, or related technical field Experience: 1-2 years of experience in technical support or related field Skills: Basic proficient in Networking, VoIP/SIP, and SMS/MMS applications. Excellent communication and interpersonal skills. Capable of multitasking in a fast-paced environment. Strong problem-solving skills. Able to work individually and in teams with a focus on detail. Bonus Points: Network+, CCNA or similar PSTN, PBX, HTTP Messaging, or Enterprise Telephony experience. The Whole Person Promise: At Bandwidth, we're pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well… 100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses. All new hires receive four weeks of PTO. PTO Embargo. When you take time off (of any kind!) you're embargoed from working. Bandmates and managers are not allowed to interrupt your PTO - not even with email. Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges. “Mahalo moments” program grants additional time off for life's most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild. 90-Minute Workout Lunches and unlimited meetings with our very own nutritionist. Are you excited about the position and its responsibilities, but not sure if you're 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes' to both of these questions, we encourage you to apply! You won't want to miss the opportunity to be a part of the BAND. Applicant Privacy Notice
    $33k-61k yearly est. Auto-Apply 20d ago
  • Site Support

    Stella Environmental Services 4.8company rating

    Information technology/support technician job in Raleigh, NC

    Job Description Now Hiring! Site Support
    $40k-49k yearly est. 10d ago
  • PT IT/Cybersecurity Intern *INTERNAL ONLY*

    Johnston Community College 3.9company rating

    Information technology/support technician job in Smithfield, NC

    This part time temporary position is made possible under an NSF federal grant which is intended to provide real world experience to matriculated students of the IT/Cybersecurity curriculum at JCC. The student intern will work under the direction of faculty and staff members to apply knowledge already learned, gain valuable practical experience, and learn new skills while supporting JCC's mission. This experience will be a valuable asset when applying to post-graduate or other intern positions. The student will work approximately 10 hours per week and the schedule will be variable based on project needs and priorities of the BILT and/or IT departments. THIS POSITION IS INTERNAL ONLY Knowledge & Responsibilities Essential Duties and Responsibilities To perform this job successfully, an individual must be able to perform each specific responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Specific Responsibilities include the following. Other duties may be assigned. * Assist in monitoring and analyzing security alerts and incidents. * Conduct vulnerability assessments and penetration testing. * Support the implementation of security measures and protocols. * Help in the development and maintenance of security documentation. * Participate in security awareness training and initiatives. * Collaborate with the IT team to ensure compliance with security policies. * Research and stay updated on the latest cybersecurity trends and threats. Supervisory Responsibilities: This position has no supervisory responsibilities. Minimum & Preferred Qualifications Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Currently pursuing an Associate's degree in Cybersecurity, Information Technology, Computer Science, or a related field. * Basic understanding of cybersecurity principles and practices. * Familiarity with security tools and technologies (e.g., firewalls, intrusion detection systems). * Strong analytical and problem-solving skills. * Excellent communication and teamwork abilities. * Eagerness to learn and adapt in a fast-paced environment. Preferred Skills: * Experience with programming languages such as Python, Java, or C++. * Knowledge of network protocols and operating systems. Additional Information Language Skills * Effective written and verbal communication skills are required. Reasoning Ability * Ability to use effective critical thinking, problem solving and decision-making skills. Computer Skills To perform this job successfully an individual should be proficient in Microsoft Windows environments. Certificates, Licenses, Registrations * None What We Offer: * Hands-on experience in a dynamic and supportive environment. * Mentorship from experienced cybersecurity professionals. * Opportunities for professional development and growth. * Flexible working hours and a collaborative team culture. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.
    $27k-34k yearly est. 6d ago
  • IT Admin Windows Server Cluster

    Mapjects.com

    Information technology/support technician job in Raleigh, NC

    Mapjects is a leading centralized logistics operations portal platform. Email resume and contact to -> ****************** Compensation is very competitive, and commensurate with experience, loc Raliegh or Eagan MN) Corp 2 Corp, 1099, or W2 (please email your expectations, and availability to start) Please answer questions below Job Description You will need to manage windows servers and be experience on windows servers, i.e. Windows 2k12 (VM's) setup a cluster, domain controllers, web servers, updates and security. IT or System Administrator needed for related issues System or IT software Troubleshoot/upgrade Active Directory, Microsoft Exchange and Enterprise Messaging software May evaluate and install patches, and resolve software related problems Communicate effectively both verbally and in writing with clients to identify needs and evaluate alternative technical solutions Qualifications Intermediate knowledge of Active Directory, Exchange and Enterprise Exchange / Messaging Software Additional Information please email word copy of resume to ensure it has your contact information, and phone number to reach you. ***************** or ******************
    $66k-96k yearly est. Easy Apply 23h ago
  • Global IT System Administrator

    Attindas

    Information technology/support technician job in Raleigh, NC

    at Attindas - US Attindas Hygiene Partners designs, manufactures, and markets absorbent hygiene products. The company sells adult incontinence and infant diapers, among other products, into the healthcare, retail, and direct-to-consumer channels under brands including Attends, Indas, and Comfees as well as a wide range of private label brands for retailers. Mission: We champion health, dignity and comfort. Vision: To be a global leader in absorbent hygiene by meeting consumers' diverse needs through effective, affordable and widely available personal care solutions. Our Values: Personal, Agile, Innovative, and Integrity Summary:We are seeking a skilled Windows, Azure, AWS, and Microsoft 365 Systems Administrator to manage, maintain, and optimize our IT infrastructure across on-premises, cloud, hybrid, and enterprise storage environments. This role is responsible for ensuring the stability, security, and performance of Windows servers, Active Directory, cloud services in Microsoft Azure, Amazon Web Services (AWS), Microsoft 365, on-premises Exchange, enterprise storage systems such as Dell PowerVault, and virtualization/VDI platforms. The ideal candidate will have strong technical expertise, problem-solving abilities, and a proactive approach to system administration, monitoring, optimization, incident management, governance, and solution implementation.Key Responsibilities: Administer and maintain Windows Server environments (2016/2019/2022). Manage Active Directory, Group Policy, DNS, DHCP, and user account provisioning. Configure, monitor, and optimize Microsoft Azure services (VMs, storage, networking, identity). Configure, monitor, and optimize AWS services (EC2, S3, IAM, VPC, RDS). Administer Microsoft 365 services including Exchange Online, SharePoint Online, Teams, and OneDrive. Administer and maintain on-premises Exchange Server environments (installation, configuration, migration, troubleshooting). Manage Intune for device management, compliance policies, and endpoint security. Utilize SCCM (System Center Configuration Manager) for software deployment, patch management, and endpoint configuration. Implement and maintain security best practices across systems and cloud platforms. Perform system monitoring to ensure performance, availability, and reliability. Conduct optimization and tuning of systems and applications for efficiency. Oversee patch management to maintain security and compliance. Design and support high availability solutions for critical workloads. Support and manage hybrid environments integrating on-premises and cloud resources. Administer and maintain database servers, with a preference for SQL Server. Manage and optimize enterprise storage systems, including Dell PowerVault arrays. Administer and support virtualization platforms (Hyper-V, VMware) and VDI solutions (Citrix, VMware Horizon, Microsoft RDS). Participate in incident management processes, including detection, escalation, resolution, and post-incident review. Participate in audit and governance reviews to ensure compliance with organizational policies, standards, and regulatory requirements. Implement technical solutions to meet business and operational requirements. Perform software and hardware upgrades to maintain system performance, compatibility, and security. Troubleshoot and resolve system, network, database, storage, virtualization, and application issues. Support backup, disaster recovery, and business continuity planning using Veeam Backup & Replication. Collaborate with cross-functional teams (network engineers, developers, security specialists, business stakeholders) to deliver integrated solutions. Develop and maintain documentation for systems, processes, and procedures. Key Skills & Knowledge:Technical Skills: Strong expertise in Windows Server administration. Hands-on experience with Azure cloud services (Azure AD, Azure Virtual Machines, Azure Networking, Azure Backup). Hands-on experience with AWS cloud services (EC2, S3, IAM, VPC, RDS). Proficiency in Microsoft 365 administration (Exchange Online, SharePoint, Teams, OneDrive). Experience with on-premises Exchange Server administration and migration. Experience with Intune for mobile device and endpoint management. Knowledge of SCCM for patch management, software deployment, and endpoint configuration. Knowledge of PowerShell and AWS CLI scripting for automation. Strong knowledge of virtualization technologies (Hyper-V, VMware). Experience with VDI solutions (Citrix, VMware Horizon, Microsoft RDS). Experience with Veeam Backup & Replication for backup and disaster recovery. Expertise in system performance monitoring, optimization, patch management, and high availability. Experience managing hybrid environments integrating on-premises and cloud systems. Strong knowledge of database servers, preferably SQL Server (installation, configuration, performance tuning, backups). Experience with enterprise storage systems, particularly Dell PowerVault. Experience with incident management frameworks (ITIL or similar). Experience participating in audit and governance reviews to ensure compliance. Ability to implement technical solutions and perform software/hardware upgrades. Experience with network protocols (TCP/IP, VPN, firewalls). Understanding of security frameworks and compliance standards. Soft Skills: Effective communication skills in verbal and written communication. Ability to collaborate with cross-functional teams to achieve organizational goals. Flexibility and adaptability in dynamic environments. Strong ability to prioritize and manage tasks and workloads efficiently. Work effectively in team environments while also being self-directed. Develop and maintain clear documentation for technical and operational processes. Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field (preferred). 3+ years of experience in Windows system administration. Experience with Azure, AWS, Microsoft 365, Intune, SCCM, Veeam, hybrid environments, SQL databases, enterprise storage (Dell PowerVault), on-premises Exchange, virtualization, VDI, incident management, audit/governance reviews, and solution implementation/upgrades. Microsoft certifications such as AZ-104 (Azure Administrator Associate), MCSA/MCSE, MS-102 (Microsoft 365 Administrator Associate), and AWS certifications such as AWS Certified SysOps Administrator or AWS Solutions Architect Associate are highly desirable. Veeam certification (e.g., VMCE - Veeam Certified Engineer) is a plus. SQL Server certification (e.g., Microsoft Certified: Azure Database Administrator Associate) is a plus. SCCM-related certification or proven experience is a strong advantage. Storage certifications or proven experience with Dell PowerVault are highly desirable. Exchange Server certification or proven experience with on-premises Exchange is a strong advantage. ITIL certification or proven experience in incident management and governance reviews is a plus. Certifications or proven experience with virtualization and VDI technologies are highly desirable. Attindas is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, color, sex (including gender identity or expression, sexual orientation, and pregnancy), marital status, religion, national origin, genetic information, disability, or veteran status.
    $66k-96k yearly est. Auto-Apply 24d ago
  • R&D Information Technology Summer Internship

    Merz Pharmaceuticals USA

    Information technology/support technician job in Raleigh, NC

    About Us Founded in 1908, Merz is a successful, family-owned specialty healthcare company with a rich history. As a leading global aesthetics business, our award-winning portfolio of injectables, devices, and skincare products empowers healthcare professionals to enhance confidence through aesthetic medicine. Our purpose is to fuel confidence by helping people look better, feel better, and live better. We believe you do not have to choose between living life and making a living. Live your best life with Merz Aesthetics. A Brief Overview This internship will focus on the information technology aspects of supporting a research and development environment. This includes potential careers in: Front end application support Computer System Validation and Computer Software Assurance Business Analysis Project Management AI Initiatives. Duties and Responsibilities * Learn the basic functions of the different R&D departments including: Clinical Non-Clinical (Laboratory) Biometrics and Data Management Medical Device Development Program Management Quality Regulatory Safety * Learn the basics of helpdesk support for a variety of R&D focused computer systems * Learn how to support computer applications in a federally regulated environment * Learn how to investigate, test, and deploy solutions to a variety of business related challenges * Learn how to structure and execute an IT project * Learn how to build, deploy, and maintain AI agents that support R&D processes Minimum Requirements * Basic proficiency with Microsoft Products (Outlook, Word, Excel, Teams, etc.) Education Minimum Requirements: * Currently enrolled as a rising junior or senior at an accredited college or university. * Pursuing a degree in Computer Science major or equivalent (Computer Engineering, Information Technology, etc.) or a closely related field. Preferred Requirements: * Pursuing a Masters degree in Computer Science major or equivalent (Computer Engineering, Information Technology, etc.) or a closely related field. Additional Information Program Length: * 11-week program (Projected Dates: June 1, 2026 - August 13, 2026) Location: * Raleigh, NC * Weekly Hybrid Schedule: 3 days in the office and 2 days remote
    $27k-40k yearly est. 7d ago
  • IT Product Intern

    Advance Stores Company

    Information technology/support technician job in Raleigh, NC

    Schedule - 34.5 hours a week, Monday - Friday // May 26 - July 31, 2026 Application Deadline: Sunday, January 4, 2026 at 11:59PM EST Advance Auto Parts is more than just an auto parts store - we're a recognized leader in the automotive aftermarket industry. As part of our commitment to innovation and growth, we're excited to welcome a new cohort of interns to join our team. This 10-week paid internship offers students the opportunity to gain hands-on experience across various areas of our business. The program begins with a comprehensive orientation week, where interns will learn about our company's history, values, and culture, while connecting with team members across the organization. Each intern will be paired with a dedicated mentor to provide guidance and support throughout the program. Interns will then transition into their assigned functional teams, where they'll actively contribute to meaningful projects aligned with key business initiatives. This is not a job shadowing experience - it's a chance to make a real impact, collaborate with professionals, and immerse yourself in our dynamic workplace. The program fosters a fun, team-oriented environment, encouraging strong peer relationships and professional development. At the conclusion of the internship, participants will present their project outcomes and proposed solutions to senior leaders, offering valuable exposure to executive-level decision-making. Advance Auto Parts is proud to champion diversity and community engagement. But don't just take our word for it - apply today and experience it for yourself. Summary We are looking for a motivated and detail-oriented IT Product Intern to support our product team in building, improving, and launching products that solve meaningful customer problems. You will collaborate with product managers, designers, engineers, and other cross-functional teams to help drive product initiatives from research and planning through execution. General Job Responsibilities Assist product managers with defining product requirements, writing user stories, and maintaining documentation. Conduct user and market research to help identify customer needs, trends, and competitive insights. Support product roadmap development, feature prioritization, and backlog grooming. Analyze user data and product performance metrics to uncover insights and recommendations. Collaborate with designers to explore UX/UI improvements and participate in usability testing. Participate in sprint activities, including planning, stand-ups, and review sessions. Help test new features, collect feedback, and ensure product quality before release. Prepare presentations, reports, and materials for cross-team communication. Qualifications Currently pursuing a degree in Business, Engineering, Computer Science, Design, or a related field. Rising or Current Senior at the time of application (Expected Graduation between December 2026 - May 2027). Strong interest in product management, technology, and user experience. Excellent analytical, communication, and problem-solving skills. Ability to work collaboratively in a fast-paced environment. Familiarity with tools such as Figma, Jira, Notion, Excel/Sheets, or analytics tools is a plus. Curiosity, creativity, and a willingness to learn. What You'll Gain Real-world experience in product development and lifecycle management. Mentorship from experienced product managers and cross-functional teammates. Exposure to agile workflows, product strategy, and customer-centric thinking. Opportunities to contribute directly to features used by real customers. A strong foundation for future roles in product management or related fields. This position is located in Raleigh, NC. The program dates are May 26, 2026 - July 31, 2026. Application Deadline: Sunday, January 4, 2026 at 11:59PM EST Applicants must be legally authorized to work in the United States for ANY employer. This position is ineligible for employment visa sponsorship. This includes initial or change of employer filings of any kind, including but not limited to H-1B, TN, or E-3. California Residents click below for Privacy Notice: ***************************************************
    $27k-40k yearly est. Auto-Apply 10d ago
  • Information Technology Intern, application via RippleMatch

    Ripplematch Internships 3.9company rating

    Information technology/support technician job in Raleigh, NC

    This role is with RippleMatch's partner companies. RippleMatch partners with hundreds of companies looking to hire top talent. About RippleMatch RippleMatch is your AI-powered job matchmaker. Our platform brings opportunities directly to you by matching you with top employers and jobs you are qualified for. Tell us about your strengths and goals - we'll get you interviews! Leading employers leverage RippleMatch to build high-performing teams and Gen Z job seekers across the country trust RippleMatch to launch and grow their careers. Requirements for the role: Currently pursuing a Bachelor's or Master's degree in Information Technology, Computer Science, Information Systems, or a related field. Basic understanding of IT infrastructure components (servers, networking, and storage), software applications, and security protocols. Familiarity with operating systems such as Windows, mac OS, and Linux. Ability to assist with troubleshooting, software installation, and system maintenance. Strong analytical and problem-solving skills, capable of addressing technical issues. Good organizational and project management skills, with the ability to manage multiple tasks and contribute effectively to team projects. Effective communication and interpersonal skills, essential for providing user support and working collaboratively within IT teams. Eagerness to learn new technologies and IT support techniques. Proactive approach to learning and applying information technology solutions.
    $30k-38k yearly est. Auto-Apply 23d ago
  • Data Center Facilities Tech

    Pyramid Consulting, Inc. 4.1company rating

    Information technology/support technician job in Zebulon, NC

    Immediate need for a talented Data Center Facilities Tech. This is a 04+months contract opportunity with long-term potential and is located in Zebulon, NC(Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-95472 Pay Range: $43 - $43.09/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Responsibilities may include, but are not to limited to, receiving equipment deliveries, configuration of server cabinets, racking and cabling of devices, cable testing, troubleshooting hardware and cabling issues, and maintaining inventory and interface documentation. Key Requirements and Technology Experience: Key skills; Data Center, Cable, Troubleshooting Data Center experience. Operate and install computing equipment related to infrastructure and applications including servers, storage, network, and telco. Familiarity with infrastructure cabling concepts. Troubleshooting skills to solve network issues. Good interpersonal and communication skills. Assist with shipping, receiving and distribution of equipment and hardware. Our client is a leading Banking Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
    $43-43.1 hourly 5d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Information technology/support technician job in Garner, NC

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $28k-39k yearly est. 7d ago
  • Site Support

    Stella Environmental Services 4.8company rating

    Information technology/support technician job in Raleigh, NC

    Now Hiring! Site Support We are looking for a hardworking and dependable Site Support team member to provide essential assistance to our facility, equipment operators, and management. This hands-on role involves a variety of manual tasks, ensuring smooth operations and a safe, clean work environment. What You'll Do: ✅ Follow all company and customer-specific safety policies and procedures. ✅ Perform general manual labor, including: Cleaning and light maintenance of equipment Heavy lifting to relocate equipment and materials General housekeeping (indoor & outdoor) Landscaping tasks (debris removal, dust control) ✅ Assist in unloading vehicles. ✅ Perform routine fueling and servicing of equipment and machinery. ✅ Cross-train on various equipment and machinery. ✅ Direct site traffic as needed. ✅ Support team members during absences or high-demand periods. ✅ Comply with all facility plans, policies, and procedures. ✅ Complete additional duties as assigned. What's in it for You? ✔ Comprehensive medical coverage ✔ Vision & Dental Plan ✔ Optional Additional Voluntary Life Insurance ✔ Paid time off What You'll Need: 🔹 Ability to work outdoors in various weather conditions. 🔹 Previous experience with heavy equipment required. 🔹 Capability to safely lift 50+ lbs as needed. 🔹 Strong ability to work independently with limited supervision. 🔹 Valid CDL license with combination (preferred). 🔹 Willingness to quickly learn new skills, including safe equipment operation. 🔹 High level of initiative, responsibility, and work performance. Working Conditions: 🌦 All work is performed on-site at a transfer station in varying weather conditions. 🛑 Possible exposure to dust, municipal solid waste (trash), and recycling materials. 🦺 Must wear assigned personal protective equipment (PPE) and maintain it properly. ⏰ Occasional overtime or irregular hours may be required on short notice. If you're ready to join a strong team and take on a hands-on role, apply today! 💪 Pay Range Up to USD $22.00/Hr.
    $22 hourly Auto-Apply 15d ago
  • IT Admin Windows Server Cluster

    Mapjects.com

    Information technology/support technician job in Raleigh, NC

    Mapjects is a leading centralized logistics operations portal platform. Email resume and contact to -> ****************** Compensation is very competitive, and commensurate with experience, loc Raliegh or Eagan MN) Corp 2 Corp, 1099, or W2 (please email your expectations, and availability to start) Please answer questions below Job DescriptionYou will need to manage windows servers and be experience on windows servers, i.e. Windows 2k12 (VM's) setup a cluster, domain controllers, web servers, updates and security. IT or System Administrator needed for related issues System or IT software Troubleshoot/upgrade Active Directory, Microsoft Exchange and Enterprise Messaging software May evaluate and install patches, and resolve software related problems Communicate effectively both verbally and in writing with clients to identify needs and evaluate alternative technical solutions Qualifications Intermediate knowledge of Active Directory, Exchange and Enterprise Exchange / Messaging Software Additional Information please email word copy of resume to ensure it has your contact information, and phone number to reach you. ***************** or ******************
    $66k-96k yearly est. Easy Apply 60d+ ago

Learn more about information technology/support technician jobs

How much does an information technology/support technician earn in Goldsboro, NC?

The average information technology/support technician in Goldsboro, NC earns between $28,000 and $71,000 annually. This compares to the national average information technology/support technician range of $31,000 to $66,000.

Average information technology/support technician salary in Goldsboro, NC

$45,000
Job type you want
Full Time
Part Time
Internship
Temporary