Information technology/support technician jobs in Martin, TN - 21 jobs
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Computer Field Technician
Bc Tech Pro 4.2
Information technology/support technician job in Humboldt, TN
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$29k-39k yearly est. 2d ago
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Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Information technology/support technician job in Cairo, IL
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$64k-87k yearly est. 14d ago
Information Technology Specialist
WK&T
Information technology/support technician job in Mayfield, KY
Installs, maintains, and tests all types of Central Office facilities, toll and subscriber carrier systems, and associated equipment. Monitors quality of toll, extended area service (EAS), special circuits, and other subscriber carrier facilities. Takes trouble reports and clears trouble. Installs fiber patch panels, and fiber patch cords.
Installs fiber splice cabinets in the Central Office. Installs and maintains all grounding in the Central Office. Installs and maintains all electronic equipment.
Identify, analyze and troubleshoot a wide range of complex technical computer- and network-related problems effectively; listen and communicate information to a wide variety of personnel at all levels of skill; deliver customer support both in-person and over the phone in a professional manner; maintain and support the IT & Network infrastructure, support the Company's objectives by training others in use of their computers and application. Involved in design and growth planning for company networks, including setup, configuration, installations, upgrades, and maintenance for routers and network equipment.
Education and Experience:
Associate's degree in IT or demonstrates equivalent knowledge, 3-5 years of practical IT work experience. Security+, Network+ is required and must be kept to date.
Essential Job Functions:
Maintains digital Central Office equipment, remote units, carrier system equipment and other associated equipment. Assists in the installation, service, and removal of Central Office facilities and equipment.
Repairs Central Office equipment by performing diagnostic tests to locate trouble and performing necessary repairs using mechanical and electrical power tools and equipment.
Ensures functionality of newly installed Central Office equipment by performing acceptance tests as appropriate.
Ensures quality service by monitoring quality of toll, extended area service (EAS), special circuits, and other subscriber carrier facilities.
Work on-call duties.
Provides customer service by receiving trouble reports and clearing trouble. Completes appropriate reports and records and forwards information to appropriate departments.
Schedules and performs software back-ups and updates.
Performs turn-up, acceptance, installation and provisioning of DS1, DS3 & Ethernet circuits.
Maintains batteries, rectifiers and alarms in central office power plants.
Keeps the Central Offices and Remotes neat & clean.
May assist Outside Plant Technicians with troubleshooting as needed.
Installs/configures various software applications on local area networks and computers for instructional and administrative purposes; research software to determine hardware and configuration requirements to assure system compatibility.
Studies software manuals to learn installation procedures and basic application functions: test applications following installation to ensure proper operation: train users as needed
Performs setup, configuration, installations, upgrades, and maintenance for routers and network equipment.
Monitors Cybersecurity threats and vulnerabilities.
Assists with research/implementation/installation/support of all software/hardware devices needed within the organization as well as for customers.
Maintains documentation of network and system maps.
Provides support for as well as tickets entries for M10-video services.
Assists with the implementation of Hosted IP phones and IP Camera systems.
Responsible for maintaining all company cellphones.
Development/implementation/support of all organization Apps.
Develops security standards, procedures, and guidelines for multiple platforms.
Performs primary network system administration on network servers as needed.
Provides all levels of technical support including system design, installation, and maintenance.
Installs network software and monitors network performance.
May assist technicians with troubleshooting as needed.
Provides technical assistance by phone or onsite.
Monitors corporate workflow and completes assigned tasks.
Reconfigures and upgrades software as appropriate: perform repairs or refers hardware repairs as needed.
Performs system backups on essential equipment.
Installs and maintains GPS and other communication equipment/software used in company assets.
Assists database analyst with daily duties as their backup.
Prepares and maintains a variety of logs and records.
Maintains current industry knowledge and research/evaluates new software/hardware products upon request.
Ability to travel 3-5 days or as needed.
Performs all other related duties as assigned by Management.
*These tasks do not meet the Americans with Disabilities Act definition of essential job junctions and are usually less than 5% of time spent. However, these tasks still constitute important performance aspects of the job.
$65k-91k yearly est. 60d+ ago
Technical Support & Training Specialist
Assa Abloy 4.2
Information technology/support technician job in Milan, TN
Do you enjoy sharing your technical expertise and helping others build their knowledge? Are you skilled at creating and delivering effective training programs? Do you take pride in ensuring teams understand the "why" behind product specifications and standards? If you answered yes, then this role could be a fantastic opportunity for you!
Ceco Door (an ASSA ABLOY company) is adding a Technical Support and Training professional to our team based in Milan, Tennessee.
Come see who we are at: *******************************************
What would you do as our Technical Support and Training Specialist?
In this role, you will be responsible for providing technical support and training for both internal teams and external partners. Responsibilities include offering product guidance, interpreting codes and certifications, and consulting on specifications and applications. The position also delivers training on a wide range of technical topics to enhance product knowledge and application.
You would also:
* Provide technical consultation to building segments, sales/service teams, customers and engineering groups.
* Manage and coordinate revisions, updates, edits, proofing and/or incorporating corrections and coordination with ASSA ABLOY Door Group Marketing Ceco's Correspondence Course, Ceco's public website and distributor website.
* Oversee the partnership with Operations, IT and Engineering teams to develop and maintain standards and test protocols based on customer feedback and market needs.
* Manage multiple projects with competing deadlines.
* Apply in-depth knowledge of Ceco products, applications, and limitations for end users.
* Visualize design applications and offer acceptable solutions that comply with local, state, and national codes, fire ratings, and industry standards.
* Coordinate updates and revisions for training materials, websites, and correspondence courses.
* Deliver technical support and certification letters to architects, contractors, and internal teams.
* Compile and relay sales leads/insights obtained from architectural and contractor interactions to appropriate DSS sales agency and distributor.
* Stay current on all new product launches and trials, including their applications, intended use, and functionality, to effectively train others or provide technical support as needed.
* Coordinate job-specific letters and certificates of conformance.
* Approve purchase orders for inspections and compliance fees.
* Supervise and direct Technical Support Specialist.
* Develop, lead, and continuously improve training programs for internal teams, distributors, and sales agencies.
* Design and deliver training content aligned with Ceco's strategic goals, including new product and service introductions.
* Create and present training materials for Customer Service, Order Management, and other internal departments.
* Coordinate guest speakers, subject matter experts, and cross-functional contributors for training sessions.
* Establish and maintain training facilities and resources to support effective learning environments.
* Present proven sales training techniques and adapt methods based on audience needs and feedback.
* Manage training budgets and gain necessary approvals for "Best in Class" education initiatives.
* Stay current on instructional design trends, training technologies, and industry best practices to enhance program effectiveness.
* Other duties as assigned.
* Assure compliance with federal state, local and corporate policies, regulations, AADG programs and policies and the ASSA ABLOY Code of Conduct
The Skills and Experience you need:
* Bachelor's degree in a related field or equivalent experience, required.
* Architectural Hardware Consultant/Certified Door Consultant certification, preferred.
* 5+ years of related experience within sales, customer service, or engineering department in relevant industries.
* 3-5 years of sales education and /or training.
* Strong understanding of product specifications, installation practices, industry compliance standards, test methods, order processing and engineering and hardware applications.
* Hollow metal Industry knowledge with both SDI and HMMA/NAAMM.
* Knowledge of building codes, product certifications, and fire labeling requirements, preferred.
* Experience supporting architectural, contractor, or customer service teams.
* Excellent communication and interpersonal skills with the ability to translate technical information for diverse audiences.
* Excellent presentations skills; developing and delivering training.
* Strong multitasking skills with the ability to manage multiple assignments simultaneously and meet deadlines.
* Demonstrated sense of urgency and responsiveness when interacting with customers, contractors, architects, and sales agencies.
* Proficiency in Microsoft Office suite; experience with presentation and training tools.
What we offer!
We believe in creating opportunities and providing benefits that empower you to grow, thrive, and build a rewarding lifelong career with us. Here is just a sample of what you can look forward to as a member of our team:
* Competitive Salary
* Paid Vacation, Sick Time, and paid Company Holidays
* Medical, Dental, Vision, Short and Long-term Disability, Life and AD&D Insurance
* 401(k) Program with company contributions
* Tuition Reimbursement, Learning and Career Development opportunities
* Flexible Spending
* Employee Assistance Program
* Discount portal
* Recognition, well-being, and employee experience programs designed to support and celebrate you throughout your career
We review applications regularly, so don't wait
We are building diverse, inclusive teams, and encourage applications from everyone who can see themselves working with us.
To make sure your personal data is safe, we don't look at any applications sent by email or post.
If you have any questions about the role or the process, email Stephanie Mandato, Senior Talent Acquisition Manager at *******************************
Let's create a safer and more open world - together!
ASSA ABLOY is an Equal Opportunity Employer/Minorities/Females/Disabled/Veterans
#LI-SM1
#LI-OSA
We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces - physical and virtual - safer, more secure, and easier to access.
As an employer, we value results - not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions - supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.
As we welcome new people on board, it's important to us to have diverse, inclusive teams, and we value different perspectives and experiences.
Milan, TN, US, 38358
Customer Service & Contact Center Operations
Travel Required: 11%-30%
Associate
30-Jun-2026
Nearest Major Market: Jackson
Nearest Secondary Market: Memphis
$39k-73k yearly est. Easy Apply 60d+ ago
On-Call IT Field Technician - Jackson, TN- Hiring NOW
Geeks On Site 3.1
Information technology/support technician job in Parkers Crossroads, TN
Job
DescriptionJob
DescriptionOn-Call
IT
Field
Technician
-
PC,
Mac,
Printer
&
Scanner
Support
$27k-41k yearly est. 23d ago
IT Intern
Four Seasons Hotels Ltd. 4.4
Information technology/support technician job in Milan, TN
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Iconic elegance in Milan's most fashionable neighbourhood. . A 15th-century convent turned sophisticated garden retreat, Four Seasons Hotel Milano is a haven in the centre of Milan's Fashion District. Fall asleep under frescoes in high-ceilinged rooms, dine on authentic Italian dishes on the airy veranda and recover from a day of shopping and sightseeing with a massage in our sleek, modern Spa.
About the role
Four Seasons Hotel Milan is currently looking for candidates interested in a 6-month internship opportunity within the IT Department
What you will do
During the internship in the IT department, you will have the opportunity to learn various aspects of our IT operations. Under the guidance of the IT Director and the IT Supervisor, our IT Intern will learn how provide technical support to both guests and colleagues. Additionally, they will be involved in managing computer systems, maintaining corporate applications, assisting users, troubleshooting technical issues, and implementing innovative solutions.
What you bring
Passion for service and a strong aptitude for problem solving.
Attention to detail, strong interpersonal skills, and multitasking abilities.
Proficiency in reading, writing, and speaking Italian and English.
What we offer:
Monthly pocket money and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Dry Cleaning for business clothes
Complimentary Employee Meals
Employee Experience initiatives: from annual themed employee party to many ESG events throughout the year
Opportunities to build a successful career with global potential
This position is based at the Four Seasons Hotel Milan and available from March 2026.
All successful candidates must possess legal right to work in Italy at the time of application.
$32k-39k yearly est. Auto-Apply 60d+ ago
Service Desk
Planet Fitness 4.1
Information technology/support technician job in Union City, TN
Company & Benefits
As one of the largest independently owned operators of Planet Fitness clubs, Ohana Growth Partners' core purpose is to inspire people to change their lives (and have fun doing it)! We are an equal opportunity employer who celebrates diversity and equity and are committed to creating an inclusive environment for all employees. Some of our benefits include:
Positive and professional environment where our brand promise is “Judgement Free Zone”
Growth Opportunities: over 90% of our management team started as an entry level team member
Competitive pay
Paid sick leave
401K Retirement Fund (annual discretionary employer match)
Regular involvement in community outreach events
Free employee Black Card Membership
Summary
The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This person will provide excellent customer service to both members and non-members as they will frequently communicate and interact with both members and guests as well as management and staff and must maintain excellent relationships.
Essential Job Functions
Greet all members and guests upon arrival and say goodbye upon departure;
Monitor club access to both members and non-members;
Answer questions and handle member and guest complaints;
Answer phone calls and provide information to prospects;
Give tours to prospective members;
Sell memberships, write agreements, and enter new members into database;
Operate Point-of-Sale system and collect balances on past due accounts;
Organize and maintain customer service front desk;
Schedule appointments for fitness training sessions;
Complete the Club Walk-Around every 20 minutes and complete checklists;
Answer questions and give guidance to new employees;
Perform beginning of shift and end of shift procedures;
Perform club housekeeping including, but not limited to:
Cleaning equipment (and under equipment), hydromassage beds, chairs, benches, showers, changing stalls, lockers, toilets, sinks, mirrors, hand dryers, top of stalls;
Dusting where and when necessary including vents;
Wiping tile, walls, and doors;
Vacuuming and mopping floors;
Replenishing toilet paper and soap;
Emptying trash cans; and,
Maintaining organization of cleaning closet.
Demonstrate a commitment to diversity, equity, and inclusion that embraces the contributions of all team members;
Embrace a service culture as an empathetic servant leader;
Strive to be world class, humorous, inspirational, and memorable in every action we take;
Make decisions based on what is best for our team as well as our business;
Believe in and promote the company's core values, business philosophies, core purpose, and brand promise; and,
Perform all other duties as assigned or required.
Education & Experience
High School Diploma or G.E.D. preferred;
Previous customer service and/or sales experience preferred;
Previous cleaning/maintenance experience preferred; and,
Basic computer literacy.
Skills and Abilities
Excellent phone, communication, and interpersonal skills;
Understand and be able to communicate the Judgment Free Zone concept;
Accuracy with numbers;
Ability to follow directions;
Ability to work well independently and with others;
Positive attitude and willingness to help others;
Ability to maintain composure in difficult situations; and,
Ability to recognize and learn from mistakes.
Physical Environment & Requirements
Primarily indoor environment with normal exposure to light, sound, heat, and cold;
Must be able to frequently walk, stand, bend, stoop, kneel, crouch, grasp, and reach;
Must be able frequently move, lift, push, pull, carry at least 60 lbs.;
Must be able to operate equipment such as vacuums and floor scrubbers;
Exposure to standard cleaning fluids and chemicals;
Must be able to recognize, identify, and judge behavior within environment; and,
Must have the ability to communicate information and ideas so others will understand and must be able to exchange accurate information.
Nothing in this restricts management's right to assign or reassign duties and responsibilities to this job at any time. This description reflects management's assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned. This job description is subject to change at any time.
$20k-29k yearly est. 11d ago
User Support Technician
Murray State University 4.4
Information technology/support technician job in Murray, KY
Information Posting Number 20260040NE Job Title User Support Technician Number of Vacancies 1 About Murray State Located in the West Kentucky region, Murray State University is a public, comprehensive University which offers a low cost of living, low property taxes, and a four-season climate. Murray has a friendly, small-town atmosphere with locally-owned specialty shops and restaurants, an acclaimed community theater, art guild and award-winning public schools. The area is home to Kentucky Lake and Land Between the Lakes, a 170,000-acre National Recreation Area, which offers a wide-range of activities and amenities for residents and visitors alike. Located in close proximity to major cities and nearby access to Interstate 24, Murray is just a few hours from Nashville, St. Louis, Louisville and Memphis. Learn more about Careers at Murray State University.
About Murray State Benefits
Faculty and staff of Murray State University have access to a comprehensive benefits package including health insurance, retirement, tuition waivers, generous paid holidays, vacation, sick, and paid parental leave, as well as many other benefit offerings. Please refer to the Murray State Benefits page for more information.
Equal Opportunity Employment
Equal Opportunity Employer/AA. Murray State University does not discriminate based on race, color, national origin, sex, gender, identity, sexual orientation, religion, age, veteran status, disability or political or social viewpoint. All qualified applicants are encouraged to apply.
Type of Employment Regular Full-Time If Part Time, Enter Hours Per Week Work Location Murray, KY Employment Term 12 Months Position Type Staff - Non-Exempt (Hourly) Department Service Desk Summary of Job Duties and Responsibilities
Provides account support to the University community of faculty, staff, and students, as well as incoming students, University guests, and University events. Provides level one (front line) technical support to students, faculty, and staff. Level one support includes answering questions related to and resolving the most common technical problems and referring more complex and less frequent technical problems to the appropriate Level Two support areas.
* Provide account and Level One technical support for deployed technologies via phone, email, tickets, and in-person.
* Adhere to security procedures for identity and account verification as set forth by the Information Systems Security Team.
* Provide account support and administration, including provisioning, deprovisioning, and access rights, for faculty, staff, students, and University guests.
* Provide account support during University events, such as Orientation and Racer One Stop.
* Document all provided support through service management tickets, including all troubleshooting steps, results, communication, and other pertinent information.
* Monitor, track, and escalate, when necessary, tickets to other Information Systems departments to ensure timely resolution.
* Become familiar with the use of provided technologies to provide excellent customer service, including service management platforms, knowledge bases, communication and collaboration platforms, identity and access management platforms, security procedures, and department documentation.
* Work with the Director of Information Systems Service Management and other Information Systems departments to improve the use of deployed technologies on campus, Information Systems and University processes and procedures, and identify and improve areas of support.
* Assist with updating announcements and content for Information Systems social media, digital signage, webpages, knowledge base articles and service requests.
* Assist with the communication of technology changes, incidents, projects, plans and governance to the University community.
* This position will likely be required to work overtime during peak periods such as the beginning of each semester and Orientations, will be required to provide remote support during periods when the University is closed such as extended holidays and semester breaks, and may be required to work a modified shift outside the University's normal 8:00 am - 4:30 pm Monday-Friday workweek.
* Supervise Call Center Student Workers.
* Grow professional and technical skills.
* Other duties as assigned.
Minimum Education Requirements
* Bachelor's degree required.
Minimum Experience and Skill Requirements
* Demonstrable customer service experience may be exchanged for education requirements on a year-for-year basis.
* Demonstrated excellent customer service and oral and written communication skills are required.
* Proven ability to work in a team-oriented environment.
* Demonstrated technical skills related to troubleshooting hardware, software, account and network issues.
Preferred Education and/or Experience Qualifications
* Two years in technology or communication field preferred.
* Knowledge of ITIL and/or other Information Technology Service Management (ITSM) methodologies preferred.
* Experience creating and managing web and social media content preferred.
Posting Date 01/15/2026 Closing Date 01/29/2026 Open Until Filled No Special Instructions to Applicants Hourly Rate/Annual Salary $16.57 (Additional pay dependent upon qualifications) Staff Grade 105 Work Hours
* Will likely be required to work overtime during peak periods such as the beginning of each semester and Orientation.
* Will be required to provide remote support during periods when the University is closed such as extended holidays and semester breaks.
* May be required to work a modified shift outside the University's normal 8 am to 4:30 pm Monday - Friday workweek.
Physical Demands
* Normal for office environment.
$16.6 hourly 6d ago
IT Security Administrator
University of Tennessee 4.4
Information technology/support technician job in Martin, TN
The Office of Information Technology Services at the University of Tennessee at Martin is accepting applications for an IT Security Administrator. This position serves as the senior subject matter expert and strategic lead for the University of Tennessee at Martin's information security landscape. The role functions independently to architect, implement, and manage mission-critical security solutions that protect the University's intellectual property, data assets, and the privacy of students, faculty, and staff. In addition to day-to-day operations, this position focuses on long-term strategic planning, risk management, and the direction of large-scale security initiatives of the University. The Security Administrator leads cross-functional teams, manages complex projects with significant budgetary impact, and serves as the primary liaison for security initiatives between UT Martin, external vendors, and the UT System.
The minimum qualifications are:
• Bachelor's Degree;
• 5 years of relevant experience, or an equivalent combination of education, training, and experience.
• Experience in information security;
• Excellent oral, written, interpersonal, and customer service skills;
• Strong analytical, troubleshooting, and problem-solving experience;
• Ability to coordinate and perform multiple tasks/projects simultaneously, balancing priorities and deliverables;
• Strong attention to detail;
• Ability to think logically and critically;
• Ability to learn, be flexible to change, and be innovative;
• Ability to be creative and proactive yet disciplined, to prioritize workload;
• Ability to work independently as well as with a team;
Preferred Qualifications:
• Master's Degree;
• Industry standard security certifications are desirable;
• Knowledge of CIS Critical Security Controls;
• Experience in a higher education setting;
• Experience with M365, Azure, AWS;
• Experience with Microsoft group policy, SCCM, Intune, Azure AD;
• Experience with PowerShell;
• Experience with vulnerability management systems;
• Demonstrated ability to develop policies and strategic plans for IT security needs;
• Experience with directory services such as Active Directory;
Application Process: Interested candidates should apply online and attach a letter of interest, resume, transcript, and a list of 3 current references.
Application Deadline: Applications taken until the position is filled.
Minimum hiring rate $73,476.42 annual (Market Range 14) - Salary commensurate with education and experience
• Strategic planning for IT security and disaster recovery
• Direct, develop, and implement security policy, plans, programs, and procedures.
• Review HECVAT for third-party contracts.
• Provide guidance for campus IT security communication, awareness, training, and education.
• Oversee vulnerability management and remediation.
• Serves as primary contact for IT security concerns.
• Respond to and enact changes from audits and assessments.
• Analysis of federal and state laws and regulations and impact for implementation, including FERPA, HIPAA, GLBA, GDPR, PCI, and other relevant regulations
• Coordinate incident analysis and response.
• Lead campus security team.
• All other duties as assigned.
$73.5k yearly Auto-Apply 41d ago
Lead Recovery Support Technician II/Peer Support
Volunteers of America-Mid-States 3.8
Information technology/support technician job in Murray, KY
Lead Recovery Support Technician II/Peer Support STATUS: Full-Time, Hourly, Non-Exempt PROGRAM: Liberty Place REPORTS TO: Recovery Support Tech Supervisor INTRODUCTION: Volunteers of America Mid-States (VOA) is a non-profit group that works in four states. We help people and communities by offering important services. We provide housing for families, veterans, and low-income seniors. We also support people with developmental disabilities, offer restorative justice programs, and give free HIV testing and education. VOA started in 1896. Back then, the word "volunteer" meant someone who helped others as their life's work. Today, our team is made up of caring, mission-driven professionals who work hard to make a difference and build strong communities. Our staff values flexibility, teamwork, and having fun at work. We also offer a full benefits package to employees who qualify.
BENEFITS:
Volunteers of America Mid-States, offers a rich and robust benefits package the supports a healthy work life balance, which include the following:
Health and Wellness
* Employee Assistance Program (EAP)
* Health & Wellness Program
* Medical, Dental, and Vision Insurance
* Flexible Spending Account (FSA)
* Health Savings Account (HSA)
* Short-Term Disability
* Legal Services (MetLife Legal Plan)
Financial Support
* Competitive Pay
* Company-Paid Life Insurance
* 403(b) Retirement Plan with Company Match
* Employee Discounts
* Student Loan Forgiveness Options
(National Health Service Corps & Public Service Loan Forgiveness)
All insurance and paid time off benefits start on your first day
Positive Work Culture
* Commitment, Justice, Integrity, and Compassion Committees
* Retention Committee
JOB SUMMARY AND QUALIFICATIONS:
Provide Peer Support for persons in Recovery. Individual must have an understanding of and respect for each individual's unique path to recovery. Specialist must have a working knowledge of the drug and alcohol treatment system and a demonstrated commitment to the recovery community. The Recovery Specialist's role is to support others in recovery from a substance use disorder. The Recovery Specialist will serve as a role model, mentor, advocate and motivator to recovering individuals in order to help prevent relapse and promote long-term recovery. The Recovery Specialist must demonstrate an ability to share personal recovery experiences and to develop authentic peer to-peer relationships.
WHAT YOU SHOULD HAVE:
High School Graduate or GED; Ky Certified peer support specialist; Valid KY. Driver's License and current automobile insurance required. Preferred applicants with 2 years of demonstrated, successful, sustained recovery. Minimum of 1 year of sobriety.
Familiar with MS office. Proficient with MS Outlook, Word, PowerPoint
RESPONSIBILITES:
1. Maintain project logs, reports and records in appropriate files and database(s).
2. Provide recovery education to service recipients for every phase of the recovery journey from pre-recovery engagement, recovery initiation, recovery stabilization, and sustained recovery maintenance. 3. Provide a model for both people in recovery and staff by demonstrating that recovery is possible.
4. Assist recovering persons to identify their personal interests, goals, strengths and weaknesses regarding recovery.
5. Assist/coach recovering persons develop their own plan for advancing their recovery; for "getting the life they want."
6. Recovery Planning -- facilitate (via personal coaching) the transition from a professionally directed service plan to a self-directed Recovery Plan. The goal should be to transition from professionally assisted recovery initiation to personally directed, community supported recovery maintenance.
7. Promote self-advocacy by assisting recovering persons to have their voices fully heard; their needs, goals and objectives established as the focal point of rehabilitation and clinical service.
8. Actively identify and support linkages to community resources (communities of recovery, educational, vocational, social, cultural, spiritual resources, mutual self- help groups, professional services, etc.) that support the recovering person's goals and interests. This will involve a collaborative effort including the recovering person, agency staff and other relevant stakeholders.
9. Support connections to community based, mutual self-help groups. Link individuals to appropriate professional resources when needed. Provide vision-driven hope and encouragement for opportunities at varying levels of involvement in community based activities (e.g., work, school, relationships, physical activity, self-directed hobbies, etc.).
10. Develop relationships with community groups/agencies in partnership with others in the agency. 11. As recovery specialist position evolves and knowledge increases, visit community resources with recovering persons to assist them in becoming familiar with potential opportunities.
12. Identify barriers (internal and external) to full participation in community resources and developing strategies to overcome those barriers.
13. Maintain contact by phone and/or e-mail with recovering person after they leave the program to insure their ongoing success and to provide re-engagement support in partnership with others in the agency if needed. Long-term engagement, support, and encouragement.
14. Other duties as directed by Executive Director and/or Management Staff.
15.Develop, implement, and promote ongoing community training opportunities,
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
$24k-29k yearly est. 8d ago
Facilities Support Associate
Tennessee Board of Regents 4.0
Information technology/support technician job in Paris, TN
ANNOUNCEMENT
FULL-TIME FACILITIES SUPPORT ASSOCIATE
The Tennessee College of Applied Technology Henry/Carroll is seeking a dedicated and reliable Facilities Support Associate to join our team. This role is integral in ensuring that all campus facilities are maintained to the highest standards, providing a safe, clean, and efficient environment for students, staff, and visitors. This is a full-time position with paid holidays and benefits package.
MINIMUM QUALIFICATIONS:
High school diploma or equivalent required.
Minimum of three (3) years of janitorial/custodial and/or grounds-keeping experience.
Strong problem-solving skills and attention to detail.
Ability to work independently and as part of a team.
Good communication and organizational skills.
Physical ability to perform manual labor, including lifting heavy objects and working in various environmental conditions.
Valid driver's license and reliable transportation.
RESPONSIBILITIES AND DUTIES INCLUDE:
The Facilities Support Associate is to perform cleaning and grounds-keeping work as required. Working independently, but under the supervision of the Facilities Coordinator and college administration, this position is responsible for maintaining the college buildings and immediate grounds and performing other duties as may be assigned.
Maintain the cleanliness, sanitation, and general upkeep of the buildings. Daily removal of inside/outside trash from all buildings, lawns, and parking lots.
Clean counters, sinks, floors, tables, drinking fountains, and chairs in breakroom areas.
Vacuum classrooms, lobbies and offices.
Dust mop/wet mop halls.
All restrooms cleaned and mopped daily.
Supply hand towels, toilet tissue and hand soap to restroom and shop areas daily.
Clean glass doors/windows as needed.
Traveling to different locations is required.
Salary: Commensurate with qualifications, experience, education and in accordance with the guidelines established by the Tennessee Board of Regents.
A criminal/financial background check will be required for applicant selected.
NOTICE OF NON-DISCRIMINATION: The Tennessee College of Applied Technology Henry/Carroll does not discriminate based on race, color, national origin, sex, disability, or age in its programs and activities. The following person has been designated to handle inquiries regarding the non-discrimination policies: Lorie Goodgine, Vice President, 312 South Wilson Street, Paris, TN 38242, ************
AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER
$26k-32k yearly est. 4d ago
Security System Technician
The Computer Guy 3.3
Information technology/support technician job in Murray, KY
About the Job
The Computer Guy is growing! We are looking for self-motivated and energetic team members that can support the promotion of a wide range of cutting-edge technologies ranging from security and automation, to video surveillance. Our solutions, which are well suited to both residential and commercial clients, are supported by a team of professionals that have positioned The Computer Guy as a leading supplier the markets that we serve.
Job Duties
Conduct sales presentations in person at potential customer locations
Demonstrate company services and equipment
Target accounts which qualify for upgrades while networking and creating leads
Overcoming objections
Emphasizing product/service features and benefits, and quote prices
Develop new customers, by cold calling if necessary
Following up on all leads
Maintaining professional demeanor, tact, diplomacy and sensitivity to portray the company in a positive manner
Using developed tools to manage sales area and be highly effective
Keep accurate records for sales reports and other applicable documentation
Requirements
1-2 years Outside sales experience
Strong ability to network
Ability to overcome objections
Excellent listening skills
Strong written communication skills
Self motivated, with high energy and an engaging level of enthusiasm
Demonstrated ability to convert prospects and close sales while maintaining established quotas
Valid driver's license required along with the ability to travel locally up to 75% of the time to visit prospective customers.
Pass a background check and have satisfactory motor vehicle records
Ability to perform the essential functions of the position with or without reasonable accommodation
High school or GED Equivalent
Must be able to read and write in English
Ability to prove you are authorized to work in the United States
$38k-54k yearly est. 60d+ ago
Dynamic Server Support Technician
Worldwide Techservices Open 4.4
Information technology/support technician job in Humboldt, TN
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
Dynamic Server Support is a senior position that performs tasks related to the repair of a variety of client products. Performs basic, moderately complex, and complex troubleshooting activities for desktops, laptops, Desk Side Support, ESF, and Servers. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs.
Must own a basic repair tool kit
$35k-50k yearly est. 60d+ ago
Instructor of Computer Information Technology
The College System of Tennessee 3.9
Information technology/support technician job in Dyersburg, TN
This is a full-time, academic year, term contract in Computer Information Technology. The position reports to the Dean of Arts, Sciences, & Technologies. DUTIES AND RESPONSIBILITIES: Teach 30 hours (TLE) per academic year in Computer Information Technology, including networking, security, and operating systems, with a focus on CCNA certification preparation. The courses may be delivered using a variety of methods including traditional, online, hybrid and/or two/three-way technology.
* Serve as the Computer Information Technology Program Coordinator.
* Manage and maintain the advisory committee for the program.
* Maintain CIT - Networking programmatic accreditation.
* Promote and assist with DSCC's eSports team.
* Initial assignment may be one or two of DSCC's teaching locations, but the official work station assignment may change each semester dependent on demand.
* Ability to teach and manage multiple courses in an individualized setting.
* Teach a range of ages from Dual Enrollment high school students to nontraditional, returning adults.
* Recruit students from area high schools and from the community to make DSCC's program viable and competitive.
* Flexibility to teach evenings/weekends and/or off-campus courses as needed (requires the use of personal vehicle).
* Practice a learning-centered educational philosophy and redesign courses to include research-based learning strategies including service-learning opportunities, learning communities, critical thinking skills, co-operative learning, and reading across the curriculum.
* Develop web-enhanced courses for delivery in technology-enhanced classrooms/labs, online, Zoom, and/or remote location.
* Develop cooperative education opportunities for students that provide capstone experiences for the program.
* Revise and develop curriculum and select course instructional materials (which may include electronic materials, open educational resources, traditional textbooks, etc.) in cooperation with colleagues. Provide course materials and information in a format that is accessible for all students.
* Become certified in and fully use the course management system for all classes.
* Work with colleagues to assess the effectiveness of courses, analyze the results, develop and implement improvement plans, and document this information each semester in the form prescribed by DSCC.
* Participate in professional development and maintain membership in an appropriate regional, state and/or national organization related to your teaching at DSCC.
* Assist with the identification and mentoring of adjunct instructors.
* Assist in the preparation of course semester/term schedules based on community needs and data trends.
* Participate in professional development and maintain membership in an appropriate regional, state and/or national organization related to teaching assignment at DSCC.
* Participate in student activities such as sponsoring a student club/organization and attending campus events.
* Advise students, maintain regular office hours, and participate in college life and committee work of the College. Be trained and certified as a Master Advisor.
* Willingness to acquire software certifications as needed.
* Assist in grant writing and/or grant management.
* Willingness to teach in correctional facilities (prisons/jails).
* Assist with STEM events.
* Perform other duties as assigned.
WORKING CONDITIONS:
* Sedentary: Desk work; travel will be required for college or program activities. Insignificant effort other than normal movement. Must be able to loft 50 lbs. Minimal Hazard/Exposure:
* Standard office settings. At least minimal environmental controls to assure health and comfort.
REQUIRED QUALIFICATIONS:
* Ability to communicate well in oral and written English.
* Actively communicate with colleagues and students using email, voice mail, text and other electronic means. Normally, responses are expected in no more than 72 hours.
* Proficient in Microsoft Office.
* Ability to teach and evaluate student performance.
* Ability to maintain required records.
* Ability to work with staff and colleagues in department and college committees and related activities.
MINIMUM REQUIREMENTS OF EDUCATION AND EXPERIENCE:
* Bachelor's Degree in Computer Information Technology, Computer Science, Information Systems or a related field and documented knowledge/skill sets gained through work experience and/or certifications.
* Teaching experience.
PREFERRED QUALIFICATIONS:
* Master's Degree with 18 graduate hours in a field closely related to Information Technology or
Computer Science.
* Experience teaching in an online environment.
* Community college experience.
* Information Technology Security Certification.
* Community college experience.
* Work experience as an IT system administrator.
* Experience with Zoom and Microsoft Teams.
Salary range:$41,670-$50,500
Dyersburg State offers a comprehensive benefits package, including but not limited to the following:
* Vacation and Sick Leave
* 14 paid holidays
* Medical, dental, vision and life insurance
* Retirement plans
* Optional 401K and 403B Deferred Compensation Plans
* Educational benefits for the employee and their spouse and dependents
* State Employee Discount Program with over 900 merchants
Special Instructions to Applicants:
To be considered for this position applicant must submit an application, a resume, cover letter, and transcripts if applicable. Unofficial transcripts are acceptable for the application process; but official transcripts are required upon hire. You also must provide the contact information for a minimum of three (3) professional references.
Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Incomplete applications will not be considered.
A completed satisfactory background check will be required before hire.
Dyersburg State Community College is a TBR and AA/EEO employer and does not discriminate against students, employees, or applicants for admission or employment on the basis of race, color, religion, creed, national origin, sex, sexual orientation, gender identity/expression, disability, age, status as a protected veteran, genetic information, or any other legally protected class with respect to all employment, programs and activities.
$41.7k-50.5k yearly 14d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Information technology/support technician job in Cairo, IL
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$29k-39k yearly est. 14d ago
Information Technology Specialist
WK&T
Information technology/support technician job in Mayfield, KY
Job DescriptionSalary:
Installs, maintains, and tests all types of Central Office facilities, toll and subscriber carrier systems, and associated equipment. Monitors quality of toll, extended area service (EAS), special circuits, and other subscriber carrier facilities. Takes trouble reports and clears trouble. Installs fiber patch panels, and fiber patch cords.
Installs fiber splice cabinets in the Central Office. Installs and maintains all grounding in the Central Office. Installs and maintains all electronic equipment.
Identify, analyze and troubleshoot a wide range of complex technical computer- and network-related problems effectively; listen and communicate information to a wide variety of personnel at all levels of skill; deliver customer support both in-person and over the phone in a professional manner; maintain and support the IT & Network infrastructure, support the Companys objectives by training others in use of their computers and application. Involved in design and growth planning for company networks, including setup, configuration, installations, upgrades, and maintenance for routers and network equipment.
Education and Experience:
Associates degree in IT or demonstrates equivalent knowledge, 3-5 years of practical IT work experience. Security+, Network+ is required and must be kept to date.
Essential Job Functions:
Maintains digital Central Office equipment, remote units, carrier system equipment and other associated equipment. Assists in the installation, service, and removal of Central Office facilities and equipment.
Repairs Central Office equipment by performing diagnostic tests to locate trouble and performing necessary repairs using mechanical and electrical power tools and equipment.
Ensures functionality of newly installed Central Office equipment by performing acceptance tests as appropriate.
Ensures quality service by monitoring quality of toll, extended area service (EAS), special circuits, and other subscriber carrier facilities.
Work on-call duties.
Provides customer service by receiving trouble reports and clearing trouble. Completes appropriate reports and records and forwards information to appropriate departments.
Schedules and performs software back-ups and updates.
Performs turn-up, acceptance, installation and provisioning of DS1, DS3 & Ethernet circuits.
Maintains batteries, rectifiers and alarms in central office power plants.
Keeps the Central Offices and Remotes neat & clean.
May assist Outside Plant Technicians with troubleshooting as needed.
Installs/configures various software applications on local area networks and computers for instructional and administrative purposes; research software to determine hardware and configuration requirements to assure system compatibility.
Studies software manuals to learn installation procedures and basic application functions: test applications following installation to ensure proper operation: train users as needed
Performs setup, configuration, installations, upgrades, and maintenance for routers and network equipment.
Monitors Cybersecurity threats and vulnerabilities.
Assists with research/implementation/installation/support of all software/hardware devices needed within the organization as well as for customers.
Maintains documentation of network and system maps.
Provides support for as well as tickets entries for M10-video services.
Assists with the implementation of Hosted IP phones and IP Camera systems.
Responsible for maintaining all company cellphones.
Development/implementation/support of all organization Apps.
Develops security standards, procedures, and guidelines for multiple platforms.
Performs primary network system administration on network servers as needed.
Provides all levels of technical support including system design, installation, and maintenance.
Installs network software and monitors network performance.
May assist technicians with troubleshooting as needed.
Provides technical assistance by phone or onsite.
Monitors corporate workflow and completes assigned tasks.
Reconfigures and upgrades software as appropriate: perform repairs or refers hardware repairs as needed.
Performs system backups on essential equipment.
Installs and maintains GPS and other communication equipment/software used in company assets.
Assists database analyst with daily duties as their backup.
Prepares and maintains a variety of logs and records.
Maintains current industry knowledge and research/evaluates new software/hardware products upon request.
Ability to travel 3-5 days or as needed.
Performs all other related duties as assigned by Management.
*These tasks do not meet the Americans with Disabilities Act definition of essential job junctions and are usually less than 5% of time spent. However, these tasks still constitute important performance aspects of the job.
$65k-91k yearly est. 19d ago
Technical Support & Training Specialist
ASSA Abloy 4.2
Information technology/support technician job in Milan, TN
Do you enjoy sharing your technical expertise and helping others build their knowledge? Are you skilled at creating and delivering effective training programs? Do you take pride in ensuring teams understand the “why” behind product specifications and standards? If you answered yes, then this role could be a fantastic opportunity for you!
Ceco Door (an ASSA ABLOY company) is adding a Technical Support and Training professional to our team based in Milan, Tennessee.
Come see who we are at: *******************************************
What would you do as our Technical Support and Training Specialist?
In this role, you will be responsible for providing technical support and training for both internal teams and external partners. Responsibilities include offering product guidance, interpreting codes and certifications, and consulting on specifications and applications. The position also delivers training on a wide range of technical topics to enhance product knowledge and application.
You would also:
Provide technical consultation to building segments, sales/service teams, customers and engineering groups.
Manage and coordinate revisions, updates, edits, proofing and/or incorporating corrections and coordination with ASSA ABLOY Door Group Marketing Ceco's Correspondence Course, Ceco's public website and distributor website.
Oversee the partnership with Operations, IT and Engineering teams to develop and maintain standards and test protocols based on customer feedback and market needs.
Manage multiple projects with competing deadlines.
Apply in-depth knowledge of Ceco products, applications, and limitations for end users.
Visualize design applications and offer acceptable solutions that comply with local, state, and national codes, fire ratings, and industry standards.
Coordinate updates and revisions for training materials, websites, and correspondence courses.
Deliver technical support and certification letters to architects, contractors, and internal teams.
Compile and relay sales leads/insights obtained from architectural and contractor interactions to appropriate DSS sales agency and distributor.
Stay current on all new product launches and trials, including their applications, intended use, and functionality, to effectively train others or provide technical support as needed.
Coordinate job-specific letters and certificates of conformance.
Approve purchase orders for inspections and compliance fees.
Supervise and direct Technical Support Specialist.
Develop, lead, and continuously improve training programs for internal teams, distributors, and sales agencies.
Design and deliver training content aligned with Ceco's strategic goals, including new product and service introductions.
Create and present training materials for Customer Service, Order Management, and other internal departments.
Coordinate guest speakers, subject matter experts, and cross-functional contributors for training sessions.
Establish and maintain training facilities and resources to support effective learning environments.
Present proven sales training techniques and adapt methods based on audience needs and feedback.
Manage training budgets and gain necessary approvals for “Best in Class” education initiatives.
Stay current on instructional design trends, training technologies, and industry best practices to enhance program effectiveness.
Other duties as assigned.
Assure compliance with federal state, local and corporate policies, regulations, AADG programs and policies and the ASSA ABLOY Code of Conduct
The Skills and Experience you need:
Bachelor's degree in a related field or equivalent experience, required.
Architectural Hardware Consultant/Certified Door Consultant certification, preferred.
5+ years of related experience within sales, customer service, or engineering department in relevant industries.
3-5 years of sales education and /or training.
Strong understanding of product specifications, installation practices, industry compliance standards, test methods, order processing and engineering and hardware applications.
Hollow metal Industry knowledge with both SDI and HMMA/NAAMM.
Knowledge of building codes, product certifications, and fire labeling requirements, preferred.
Experience supporting architectural, contractor, or customer service teams.
Excellent communication and interpersonal skills with the ability to translate technical information for diverse audiences.
Excellent presentations skills; developing and delivering training.
Strong multitasking skills with the ability to manage multiple assignments simultaneously and meet deadlines.
Demonstrated sense of urgency and responsiveness when interacting with customers, contractors, architects, and sales agencies.
Proficiency in Microsoft Office suite; experience with presentation and training tools.
What we offer!
We believe in creating opportunities and providing benefits that empower you to grow, thrive, and build a rewarding lifelong career with us. Here is just a sample of what you can look forward to as a member of our team:
Competitive Salary
Paid Vacation, Sick Time, and paid Company Holidays
Medical, Dental, Vision, Short and Long-term Disability, Life and AD&D Insurance
401(k) Program with company contributions
Tuition Reimbursement, Learning and Career Development opportunities
Flexible Spending
Employee Assistance Program
Discount portal
Recognition, well-being, and employee experience programs designed to support and celebrate you throughout your career
We review applications regularly, so don't wait
We are building diverse, inclusive teams, and encourage applications from everyone who can see themselves working with us.
To make sure your personal data is safe, we don't look at any applications sent by email or post.
If you have any questions about the role or the process, email Stephanie Mandato, Senior Talent Acquisition Manager at *******************************
Let's create a safer and more open world - together!
ASSA ABLOY is an Equal Opportunity Employer/Minorities/Females/Disabled/Veterans
#LI-SM1
#LI-OSA
We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces - physical and virtual - safer, more secure, and easier to access.
As an employer, we value results - not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions - supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.
As we welcome new people on board, it's important to us to have diverse, inclusive teams, and we value different perspectives and experiences.
$39k-73k yearly est. Easy Apply 60d+ ago
Lead Recovery Support Technician II/Peer Support
Volunteers of America Mid-States 3.8
Information technology/support technician job in Murray, KY
POSITION TITLE: Lead Recovery Support Technician II/Peer Support LOCATION: Murray, KY STATUS: Full-Time, Hourly, Non-Exempt PROGRAM: Liberty Place REPORTS TO: Recovery Support Tech Supervisor INTRODUCTION:
Volunteers of America Mid-States (VOA) is a non-profit group that works in four states. We help people and communities by offering important services. We provide housing for families, veterans, and low-income seniors. We also support people with developmental disabilities, offer restorative justice programs, and give free HIV testing and education. VOA started in 1896. Back then, the word "volunteer" meant someone who helped others as their life's work. Today, our team is made up of caring, mission-driven professionals who work hard to make a difference and build strong communities. Our staff values flexibility, teamwork, and having fun at work. We also offer a full benefits package to employees who qualify.
BENEFITS:
Volunteers of America Mid-States, offers a rich and robust benefits package the supports a healthy work life balance, which include the following:
Health and Wellness
Employee Assistance Program (EAP)
Health & Wellness Program
Medical, Dental, and Vision Insurance
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Short-Term Disability
Legal Services (MetLife Legal Plan)
Financial Support
Competitive Pay
Company-Paid Life Insurance
403(b) Retirement Plan with Company Match
Employee Discounts
Student Loan Forgiveness Options
(National Health Service Corps & Public Service Loan Forgiveness)
All insurance and paid time off benefits start on your first day
Positive Work Culture
Commitment, Justice, Integrity, and Compassion Committees
Retention Committee
JOB SUMMARY AND QUALIFICATIONS: Provide Peer Support for persons in Recovery. Individual must have an understanding of and respect for each individual's unique path to recovery. Specialist must have a working knowledge of the drug and alcohol treatment system and a demonstrated commitment to the recovery community. The Recovery Specialist's role is to support others in recovery from a substance use disorder. The Recovery Specialist will serve as a role model, mentor, advocate and motivator to recovering individuals in order to help prevent relapse and promote long-term recovery. The Recovery Specialist must demonstrate an ability to share personal recovery experiences and to develop authentic peer to-peer relationships. WHAT YOU SHOULD HAVE: High School Graduate or GED; Ky Certified peer support specialist; Valid KY. Driver's License and current automobile insurance required. Preferred applicants with 2 years of demonstrated, successful, sustained recovery. Minimum of 1 year of sobriety. Familiar with MS office. Proficient with MS Outlook, Word, PowerPoint RESPONSIBILITES: 1. Maintain project logs, reports and records in appropriate files and database(s).
2. Provide recovery education to service recipients for every phase of the recovery journey from pre-recovery engagement, recovery initiation, recovery stabilization, and sustained recovery maintenance. 3. Provide a model for both people in recovery and staff by demonstrating that recovery is possible.
4. Assist recovering persons to identify their personal interests, goals, strengths and weaknesses regarding recovery.
5. Assist/coach recovering persons develop their own plan for advancing their recovery; for “getting the life they want.”
6. Recovery Planning -- facilitate (via personal coaching) the transition from a professionally directed service plan to a self-directed Recovery Plan. The goal should be to transition from professionally assisted recovery initiation to personally directed, community supported recovery maintenance.
7. Promote self-advocacy by assisting recovering persons to have their voices fully heard; their needs, goals and objectives established as the focal point of rehabilitation and clinical service.
8. Actively identify and support linkages to community resources (communities of recovery, educational, vocational, social, cultural, spiritual resources, mutual self- help groups, professional services, etc.) that support the recovering person's goals and interests. This will involve a collaborative effort including the recovering person, agency staff and other relevant stakeholders.
9. Support connections to community based, mutual self-help groups. Link individuals to appropriate professional resources when needed. Provide vision-driven hope and encouragement for opportunities at varying levels of involvement in community based activities (e.g., work, school, relationships, physical activity, self-directed hobbies, etc.).
10. Develop relationships with community groups/agencies in partnership with others in the agency. 11. As recovery specialist position evolves and knowledge increases, visit community resources with recovering persons to assist them in becoming familiar with potential opportunities.
12. Identify barriers (internal and external) to full participation in community resources and developing strategies to overcome those barriers.
13. Maintain contact by phone and/or e-mail with recovering person after they leave the program to insure their ongoing success and to provide re-engagement support in partnership with others in the agency if needed. Long-term engagement, support, and encouragement.
14. Other duties as directed by Executive Director and/or Management Staff.
15.Develop, implement, and promote ongoing community training opportunities, We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
$24k-29k yearly est. 8d ago
IT Administrator II - Application Development
University of Tennessee 4.4
Information technology/support technician job in Martin, TN
The Office of Information Technology Services at the University of Tennessee at Martin is accepting applications for an IT Administrator II. This position helps maintain baseline applications in support of the university's student information system (Ellucian Banner), develops and maintains custom applications, helps integrate and maintain third party applications, assists with the installation and maintenance of Oracle databases and the maintenance of Ellucian Banner. This position requires frequent interaction with university offices, faculty and staff from across UTM's campus.
Minimum Qualifications:
• Bachelor's degree in a relevant field and two years of relevant experience, or an equivalent combination of education, training, and experience.
• Professional programming experience;
• Excellent oral, written, interpersonal, and customer service skills;
• Strong analytical, troubleshooting, and problem-solving experience;
• Ability to coordinate and perform multiple tasks/projects simultaneously, balancing priorities and deliverables;
• Strong attention to detail;
• Ability to think logically and critically;
• Ability to learn, be flexible to change, and be innovative;
• Ability to be creative and proactive yet disciplined, in order to prioritize workload;
• Ability to work independently as well as with a team;
Preferred Qualifications:
• Experience in a higher education setting;
• Knowledge of SIS Systems (Ellucian Banner) and the overall student journey/experience;
• Experience with relational databases and an enterprise-level application using it;
• Ability to effectively read, program, and debug, in the following languages: C# (or equivalent), Oracle SQL, Oracle PL/SQL, HTML, CSS, and JavaScript (including jQuery).;
• API/integration experience
• Ability to research and debug errors in programming code and in server or software configurations;
• Ability to easily navigate Windows Server and Linux operating systems;
• The ability to set priorities in a variety of technical domains;
Application Process: Interested candidates should apply online and attach a letter of interest, resume, and a list of 3 current references.
Application Deadline: Applications taken until position is filled.
Minimum hiring rate $54,388.10 (Market Range 11) - Salary commensurate with education and experience
• Perform development tasks supporting the Banner student information system and other campus management information systems
• Consult with customers on application requirements, business process improvements, and use of applications
• Assist in the the testing and post upgrade processes for upgrades and patches
• Assist with the design, development, testing, documentation, and support of database applications that provide business workflows, transactional maintenance, and data integration with third party applications
• Assist the development of custom reporting and analytics
• Configure, test, and support third party product modules
• Interface with third party product support resources to resolve problems when appropriate.
• Complete project management tasks as assigned by the Director of Application Development & Operations.
• All other duties as assigned.
$54.4k yearly Auto-Apply 60d+ ago
Instructor of Computer Information Technology
Tennessee Board of Regents 4.0
Information technology/support technician job in Dyersburg, TN
This is a full-time, academic year, term contract in Computer Information Technology. The position reports to the Dean of Arts, Sciences, & Technologies. DUTIES AND RESPONSIBILITIES:
Teach 30 hours (TLE) per academic year in Computer Information Technology, including networking, security, and operating systems, with a focus on CCNA certification preparation. The courses may be delivered using a variety of methods including traditional, online, hybrid and/or two/three-way technology.
• Serve as the Computer Information Technology Program Coordinator. • Manage and maintain the advisory committee for the program. • Maintain CIT - Networking programmatic accreditation. • Promote and assist with DSCC's eSports team. • Initial assignment may be one or two of DSCC's teaching locations, but the official work station assignment may change each semester dependent on demand. • Ability to teach and manage multiple courses in an individualized setting. • Teach a range of ages from Dual Enrollment high school students to nontraditional, returning adults. • Recruit students from area high schools and from the community to make DSCC's program viable and competitive. • Flexibility to teach evenings/weekends and/or off-campus courses as needed (requires the use of personal vehicle). • Practice a learning-centered educational philosophy and redesign courses to include research-based learning strategies including service-learning opportunities, learning communities, critical thinking skills, co-operative learning, and reading across the curriculum. • Develop web-enhanced courses for delivery in technology-enhanced classrooms/labs, online, Zoom, and/or remote location. • Develop cooperative education opportunities for students that provide capstone experiences for the program. • Revise and develop curriculum and select course instructional materials (which may include electronic materials, open educational resources, traditional textbooks, etc.) in cooperation with colleagues. Provide course materials and information in a format that is accessible for all students. • Become certified in and fully use the course management system for all classes. • Work with colleagues to assess the effectiveness of courses, analyze the results, develop and implement improvement plans, and document this information each semester in the form prescribed by DSCC. • Participate in professional development and maintain membership in an appropriate regional, state and/or national organization related to your teaching at DSCC. • Assist with the identification and mentoring of adjunct instructors. • Assist in the preparation of course semester/term schedules based on community needs and data trends. • Participate in professional development and maintain membership in an appropriate regional, state and/or national organization related to teaching assignment at DSCC. • Participate in student activities such as sponsoring a student club/organization and attending campus events. • Advise students, maintain regular office hours, and participate in college life and committee work of the College. Be trained and certified as a Master Advisor. • Willingness to acquire software certifications as needed. • Assist in grant writing and/or grant management. • Willingness to teach in correctional facilities (prisons/jails). • Assist with STEM events. • Perform other duties as assigned. WORKING CONDITIONS: • Sedentary: Desk work; travel will be required for college or program activities. Insignificant effort other than normal movement. Must be able to loft 50 lbs. Minimal Hazard/Exposure: • Standard office settings. At least minimal environmental controls to assure health and comfort. REQUIRED QUALIFICATIONS: • Ability to communicate well in oral and written English. • Actively communicate with colleagues and students using email, voice mail, text and other electronic means. Normally, responses are expected in no more than 72 hours. • Proficient in Microsoft Office. • Ability to teach and evaluate student performance. • Ability to maintain required records. • Ability to work with staff and colleagues in department and college committees and related activities. MINIMUM REQUIREMENTS OF EDUCATION AND EXPERIENCE: • Bachelor's Degree in Computer Information Technology, Computer Science, Information Systems or a related field and documented knowledge/skill sets gained through work experience and/or certifications. • Teaching experience. PREFERRED QUALIFICATIONS: • Master's Degree with 18 graduate hours in a field closely related to Information Technology or Computer Science. • Experience teaching in an online environment. • Community college experience. • Information Technology Security Certification. • Community college experience. • Work experience as an IT system administrator. • Experience with Zoom and Microsoft Teams. Salary range:$41,670-$50,500
Dyersburg State offers a comprehensive benefits package, including but not limited to the following:
Vacation and Sick Leave
14 paid holidays
Medical, dental, vision and life insurance
Retirement plans
Optional 401K and 403B Deferred Compensation Plans
Educational benefits for the employee and their spouse and dependents
State Employee Discount Program with over 900 merchants
Special Instructions to Applicants:
To be considered for this position applicant must submit an application, a resume, cover letter, and transcripts if applicable. Unofficial transcripts are acceptable for the application process; but official transcripts are required upon hire. You also must provide the contact information for a minimum of three (3) professional references.
Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Incomplete applications will not be considered.
A completed satisfactory background check will be required before hire.
Dyersburg State Community College is a TBR and AA/EEO employer and does not discriminate against students, employees, or applicants for admission or employment on the basis of race, color, religion, creed, national origin, sex, sexual orientation, gender identity/expression, disability, age, status as a protected veteran, genetic information, or any other legally protected class with respect to all employment, programs and activities.
$41.7k-50.5k yearly 60d+ ago
Learn more about information technology/support technician jobs
How much does an information technology/support technician earn in Martin, TN?
The average information technology/support technician in Martin, TN earns between $25,000 and $59,000 annually. This compares to the national average information technology/support technician range of $31,000 to $66,000.
Average information technology/support technician salary in Martin, TN
$38,000
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