Information technology/support technician jobs in McKinleyville, CA - 3,607 jobs
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Senior Information Technology Specialist
Information Technology Assurance Specialist
Mantech 4.5
Information technology/support technician job in Los Angeles, CA
MANTECH seeks a motivated, career and customer-oriented Information Technology Assurance Specialist III to join our team in El Segundo, CA.
The Information Technology Assurance Specialist's primary function is working with Special Access Programs (SAPs) supporting SMC Directorates and/or AFSPC Operational Units. The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities.
Responsibilities include but are not limited to:
Establish complex operational software configuration controls and system interfaces for computer system(s) assigned.
Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required.
Analyze and troubleshoot system anomalies to ensure optimum equipment performance.
Prepare system for operational use and support operational tests.
Review, prepare, and update AIS accreditation packages, notify customer when changes occur that might affect AIS accreditation/certification, perform AIS self-inspections, identify AIS vulnerabilities and implement countermeasures, and ensure AIS and network nodes are operated, maintained, and disposed of in accordance with security policies and practices.
Provide security coordination and review of all system test plans, guest networks Client Support, Help Desk & troubleshooting, and Personal-Issue Laptop Support.
Perform VTC System Administration, Scheduling, & Configuration, Account Creations, changes, & deletions, Hardware/Software System Configuration, upgrades and modifications, Media Control & Accountability, and COMSEC account/equipment management.
Minimum Qualifications:
Bachelor's degree in a related field or 4 additional years of equivalent experience will be considered in lieu of degree.
8+ years total related experience
6+ years of relevant SCI experience.
Must have CompTIA Sec + certificate as outlined in DoD Directive 8570.01-M for Information Assurance Technician Level 2 and Information Assurance Manager Level 1 within 6 months of the date of hire.
Must complete training on Joint Security Implementation Guidance (JSIG) and Risk Management Framework (RMF) Information Security Continuous Monitoring (ISCM) (if supported organization requires development of AIS accreditation packages).
Willingness to travel with the scope of the Program's Area of Responsibility (AOR) (note- could be extensive and will include both air and ground transportation).
Preferred Qualifications:
3+ years of SAP related experience highly desired.
Working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies and data backup technologies to include communication security (COMSEC) integration.
Working knowledge of JAFAN 6/0, DCID/JAFAN 6/3, DCID/JAFAN 6/9, and Joint DODIIS/Cryptologic SCI Information Systems Security Standards, Common Criteria, and System Security Policy as they relate to C&A for Legacy systems.
Working knowledge and current relevant experience with PL1 & PL2 systems; experience with PL3 & PL4 cross domain solutions desired.
Clearance Requirements:
Current Top- Secret Clearance with SCI Eligibility
Eligibility for access to Special Access Program Information
Willingness to submit to a Counterintelligence polygraph
Physical Requirements:
Must be able to remain in a stationary position 50%.
Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
Constantly operates a computer and other office productivity machinery, such as a calculator, machine and computer printer.
Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.
Information technology/support technician job in Beverly Hills, CA
The Applied Genomics, Computation & Translational Core is looking for a Biomedical Specialist to join the team!
The Cedars-Sinai Applied Genomics, Computation, and Translational Core (AGCT Core) is a fully equipped, state-of-the-art genomics facility offering data generation and interpretation for basic science and translational research in next-generation sequencing technologies, including single cell omics, spatial transcriptomics, and bulk cell omics. We specialize in single cell omics and spatial transcriptomics via the 10x Genomics, Parse Biosciences, Mission Bio, and NanoString platforms. Our R&D team offers sample preparation for single cell assays, such as nuclei isolation from frozen tissue or single cell isolation from fresh tissue dissociation. The AGCT Core also offers comprehensive services for standard bulk cell sequencing in genomics, transcriptomics, epigenomics, and metagenomics. To learn more please visit Applied Genomics, Computation & Translational Core | Cedars-Sinai.
Are you ready to be a part of breakthrough research?
The Genomics Core Biomedical Specialist is responsible for carrying out wet lab procedures involving DNA/RNA isolation from various sources such as cells, tissue, FFPE curls and scrapes, and blood. In addition, they possess expertise in the complete Next-Generation Sequencing (NGS) workflow, which includes DNA/RNA quantification and quality control (QC) analysis, manual library preparation, library quantification and QC analysis, sequencing on the Illumina platform, and analysis of sequencing metrics.
As part of their duties, the Biomedical Specialist will ensure accurate and up-to-date electronic documentation using an electronic lab notebook, project management software, and laboratory information management system. They will also manually prepare libraries for bulk cell, single cell, and spatial omics, covering transcriptomics (RNA-Seq), genomics (WGS/WES), epigenomics (WGBS, ATAC-Seq), and metagenomics (16S/ITS amplicon sequencing, shotgun).
Overall, this position involves hands-on work in a wet lab environment, focusing on DNA/RNA isolation and various aspects of the NGS workflow, as well as documentation and library preparation for different omics applications.
Primary Duties and Responsibilities:
Train, guide, and supervise a team of junior associates.
Train and supervise junior associates on Next-Generation Sequencing experiments, procedures, and day-to-day service request fulfillment and lab operations.
Effectively communicate needs and requirements to junior associates as required for the management of service requests and day-to-day lab operations.
Manage junior associate performance, mentor and coach, and seek opportunities to help them grow and become their best.
Assign service requests to junior associates and ensure their proper execution and successful completion.
Ensure the availability of all required resources for the execution of service requests.
Liaise with investigators regarding service requests.
Participate in the planning, execution, and troubleshooting of service requests.
Provide research and input on new technologies and assays for testing to possibly develop and implement new service offerings.
Execute or manage the execution of projects testing new technologies, assays, or kits.
Analyze, summarize, and present findings at monthly R&D meetings.
Assist with the implementation of new technologies, assays, or kits into new service offerings by writing and reviewing standard operating procedures, service guidelines, and staff training guides, and training junior associates.
Receive, store, and document samples.
Attend meetings and seminars/webinars as assigned.
Qualifications
Education:
Bachelor of Sciences in Genetics, Genomics, Molecular Biology, or Biological Sciences is required. Master's degree is preferred.
Experience & Skills:
Two (2) years of laboratory experience are required. Five (5) years is preferred.
Minimum 3 years of experience performing NGS library preparation in bulk cell genomics, transcriptomics, and metagenomics.
Minimum 2 years of experience in the operation of Illumina sequencers and Agilent Technologies fragment analyzers.
Minimum 1 year of supervisory and training experience.
Experience in single cell NGS assays and cell biology is preferred.
Critical analysis, problem-solving, troubleshooting, multitasking, time management, following through tasks with details, working independently with minimal supervision.
Interact with professionalism with teammates, peers, researchers, investigators, and support staff of diverse backgrounds and educational levels.
Respond to rapidly changing priorities and exceptionally diverse demands through constant interruptions in a fast-paced laboratory environment.
Must be self-motivated, take initiative, enjoy learning, and willing to take on new challenges while independently executing new or unusual and complex technical procedures and protocols.
Work cooperatively with other personnel as part of a team to accomplish daily and weekly goals.
Proficient in PC (or Mac) skills as well as demonstrated proficiency in Microsoft Word, Excel, and PowerPoint.
About UsCedars-Sinai is a leader in providing high-quality healthcare encompassing primary care, specialized medicine and research. Since 1902, Cedars-Sinai has evolved to meet the needs of one of the most diverse regions in the nation, setting standards in quality and innovative patient care, research, teaching and community service. Today, Cedars- Sinai is known for its national leadership in transforming healthcare for the benefit of patients. Cedars-Sinai impacts the future of healthcare by developing new approaches to treatment and educating tomorrow's health professionals. Additionally, Cedars-Sinai demonstrates a commitment to the community through programs that improve the health of its most vulnerable residents.
About the TeamCedars-Sinai is one of the largest nonprofit academic medical centers in the U.S., with 886 licensed beds, 2,100 physicians, 2,800 nurses and thousands of other healthcare professionals and staff. Choose this if you want to work in a fast-paced environment that offers the highest level of care to people in the Los Angeles that need our care the most.
Req ID : 10395
Working Title : Biomedical Specialist - Applied Genomics, Computation & Translational Core
Department : Research - BMS - Bioinfo and Func Genomics
Business Entity : Cedars-Sinai Medical Center
Job Category : Academic / Research
Job Specialty : Biomanufacturing
Overtime Status : EXEMPT
Primary Shift : Day
Shift Duration : 8 hour
Base Pay : $75,524.80 - $117,062.40
$75.5k-117.1k yearly 1d ago
Network System Administrator
Mantech 4.5
Information technology/support technician job in Los Angeles, CA
MANTECH seeks a motivated, career and customer-oriented Network System Administrator III to join our team in Los Angeles, CA.
The primary function is working with Special Access Program (SAPs) and other classified networks supporting SMC Directorates and/or AFSPC Operational Units. The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities.
Responsibilities include but are not limited to:
Install, maintain, audit and support a secure MS Windows network environment and limited web/data application service.
Maintain internet applications and protocols IP, TCP, HTTP, HTTPS, FTP, & SSL.
Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required.
Interface with local customers and provide IT related support to quickly resolve problems.
Perform periodic maintenance, hardware upgrades and replacement, firmware updates and system configuration changes. Perform scheduled tape backups on systems as required.
Manage data backup library to include storage of tapes, disks and other magnetic media at the customer's location and off-site storage facilities as required.
Attend planning and requirements meetings with IT staff, Program Managers and customers as required.
Minimum Qualifications:
Bachelor's degree in a related area; an additional 4 years of related experience might be considered for a degree.
6+ years of related experience.
4+ years of relevant SCI experience.
Must meet position and certification requirements outlined in DoD Directive 8570.01-M for Information Assurance Technician Level 2 such as CompTIA Security + CE, within 6 months of the date of hire.
Working knowledge of JAFAN 6/0, DCID/JAFAN 6/3, DCID/JAFAN 6/9, and Joint DODIIS/Cryptologic SCI Information Systems Security Standards, Common Criteria, and System Security Policy as they relate to C&A for Legacy systems.
Must be familiar with security policy/manuals and the appropriate ICDs/JAFANs/DOD Manuals and other guiding policy documents.
Preferred Qualifications:
2+ years of SAP-related experience highly desired.
Ability to work in a dynamic environment and effectively interact with numerous DOD, military/civilian personnel and industry partners.
Working knowledge of Microsoft Office (Word, PowerPoint, and Excel).
Possess a high degree of originality, creativity, initiative requiring minimal supervision.
Requires travel within the organizational Area of Responsibility (AOR) (note - could be extensive and will include both air and ground transportation).
Clearance Requirements:
Current Top-Secret Clearance with SCI Eligibility.
Eligibility for access to Special Access Program.
Information Willingness to submit to a polygraph.
Physical Requirements:
Must be able to remain in a stationary position 50%.
Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer.
Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.
$66k-94k yearly est. 3d ago
IT Coordinator
Rails 3.8
Information technology/support technician job in Los Angeles, CA
Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women's and men's apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam.
Summary:
The IT Coordinator will be responsible for ensuring the smooth operation of our IT infrastructure, including Windows and Mac client troubleshooting, network monitoring, troubleshooting and optimization. This role involves collaborating with various departments to support their IT needs, managing IT resources, and providing technical support to employees. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to manage multiple tasks efficiently.
Key Responsibilities:
1. Employee Support and Troubleshooting:
Provide technical support for Windows and Mac operating systems, including installation, configuration, and troubleshooting.
Assist users with software and hardware issues, ensuring minimal downtime and efficient resolution of problems.
Maintain and update computer systems, ensuring all devices are running the latest software and security updates.
2. Network Monitoring and Optimization:
Monitor network performance to identify and resolve issues proactively.
Troubleshoot network problems, including connectivity issues, latency, and security concerns.
Optimize network performance by configuring and maintaining network devices such as routers, switches, and firewalls.
Ensure network security by implementing and managing appropriate security measures and protocols.
3. General IT Coordination:
Manage and coordinate IT resources, including hardware, software, and peripheral devices.
Maintain an inventory of all IT assets, ensuring proper documentation and tracking.
Assist in the planning and implementation of IT projects, ensuring they are completed on time and within budget.
Develop and maintain IT policies and procedures, ensuring compliance with organizational standards.
Provide training and support to employees on IT systems and applications.
4. Collaboration and Communication:
Collaborate with various departments to understand their IT needs and provide appropriate solutions.
Communicate effectively with stakeholders, providing updates on IT projects and issues.
Liaise with external vendors and service providers to ensure timely and effective delivery of IT services.
5. Continuous Improvement:
Stay updated on the latest technology trends and advancements, recommending improvements and upgrades to the IT infrastructure.
Participate in ongoing training and professional development to enhance technical skills and knowledge.
Qualifications:
Bachelor's degree in Information Technology, Computer Science, or a related field.
Proven experience as an IT Coordinator or similar role.
Strong knowledge of Windows and Mac operating systems.
Experience with network monitoring, troubleshooting, and optimization.
Familiarity with network security practices and protocols.
Excellent problem-solving and analytical skills.
Strong organizational and multitasking abilities.
Effective communication and interpersonal skills.
Relevant certifications (e.g., CompTIA Network+, CCNA) are a plus.
Working Conditions:
Office environment with occasional requirements to work outside regular business hours to address urgent issues.
Some physical effort may be required for tasks such as lifting and moving IT equipment.
Rails is committed to providing equal employment opportunities and building a diverse workplace in all its forms and considers candidates without regard to race, color, religion, age, gender identity, sexual orientation, national origin, disability status, veteran status or any other characteristic protected by applicable laws. As an equal opportunity employer we welcome and consider all qualified applicants.
$52k-86k yearly est. 1d ago
SLED IT Solutions Sales Executive: Government Tech Growth
Xerox AG
Information technology/support technician job in San Francisco, CA
A prominent technology company is seeking a Sales Executive to drive business development in the SLED market. You will identify new sales opportunities, build relationships with key stakeholders, and execute strategic sales plans. The ideal candidate has a Bachelor's degree and 3+ years of relevant sales experience in the federal government sector. This position offers a competitive base salary, uncapped commission potential, and a comprehensive benefits package within a supportive team environment.
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$51k-104k yearly est. 2d ago
Personal Computer Technician
Softworld, a Kelly Company 4.3
Information technology/support technician job in San Diego, CA
PC Refresh Technician
Contract Duration: ASAP - 6 months
Pay Rate: $30 per hour, no flexibility
Reporting Structure: Full onsite role with the requirement to drive to different hospital/clinic sites across the county based on current project needs. Usually stationed at one location per shift.
Job Description:
We are seeking an experienced IS Support Technician to join our team. The ideal candidate will have 2 years of experience in installation and configuration of Windows 7 and Windows 10, along with hardware refresh experience. The role requires outstanding customer service skills, a solid understanding of PXE Boot, desktop troubleshooting, and experience configuring printers and peripheral devices such as scanners, credit card readers, and signature pads. A basic understanding of networking, telecom, and SCCM is a significant plus.
Key Responsibilities:
Install and configure Windows 7 & Windows 10 operating systems.
Perform hardware refresh tasks, ensuring minimal disruption to end users.
Troubleshoot desktop issues and resolve them promptly.
Configure printers and various peripheral devices including scanners, credit card readers, and signature pads.
Utilize PXE Boot for system imaging and deployment.
Provide exceptional customer service to internal clients, ensuring their technical needs are met efficiently.
Drive to different hospital/clinic sites throughout the county as needed.
Top 3 Required Skills:
SCCM (System Center Configuration Manager)
Windows Refresh Experience
Strong Customer Service Skills
Desired Skills:
Experience in a healthcare environment.
Flexibility and adaptability in scheduling and location.
Why Join Us? This is an excellent opportunity to work with a reputable healthcare provider, with the potential for long-term employment and career growth within the organization.
$30 hourly 2d ago
IT Systems Administrator - Onsite in SF with Equity
Menlo Ventures
Information technology/support technician job in San Francisco, CA
A leading technology company in San Francisco is seeking an experienced IT Analyst to manage technical support and improve workplace technology. The successful candidate will have a strong background in mac OS and SaaS tools, along with excellent problem-solving skills. This on-site role offers a competitive salary within the range of $110K - $125K and fosters a collaborative and supportive work culture.
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$110k-125k yearly 2d ago
Information Technology Support Specialist
Harvey Nash
Information technology/support technician job in Hollister, CA
We are currently seeking an IT Support Specialist who can provide end user technical support. You will be responsible to manage and troubleshoot a variety of technical issues related to IT equipment (Mac, PC, Printers, etc) and be able to assist in supporting applications owned by IT. You will work alongside other IT engineers to support the IT infrastructure in order to bring about the future of electric aviation.
What you will do:
• Learn team culture and methods through our onboarding process
• Basic Level I/II software & hardware Mac/PC troubleshooting skills
• Experience supporting executives
• Help in triaging and resolving helpdesk related requests through our ticketing system
• Assist in supporting user profile management through Active Directory and Okta
• Learn IT procedures and develop ideas to improve them
• Help streamline and optimize IT procurement and fulfillment
• Assist with rolling out our CASB (Cloud Security solution)
• Engage with IT's customers to manage changes to key services
• Directly contribute to the overall success of organizational milestones and SLAs
• Must have strong Mac and PC knowledge and troubleshooting skills.
• Install hardware and peripheral components like disk drives, printers, keyboards and monitors.
• Good working knowledge of Okta, G Suite and Active Directory
• Experience with system deployment, configuration deployment, and management of Mac/Windows to roll out updates
• Be able to troubleshoot basic network issues
• Good knowledge of IT security best practices
• Prior experience with AV Conference room setups using Google Meet/Zoom
• Setup and support meetings utilizing current AV equipment
• Ability to exercise good judgement, to independently assess risk, and to make critical decisions
• Ability to move quickly in a fast-paced startup setting
Desired:
• JAMF and Windows Manage Engine
• Mac and Windows OS
• Exposure to configuration and maintenance of Network devices
• Experience with basic administration of JIRA, Confluence and BitBucket
• Scripting capabilities (Powershell, BASH, etc)
• Automation experience (Munki & Puppet or similar tools)
• Familiarity with Google Cloud Platform
• Working knowledge of Linux, Ubuntu, Centos systems
• Be able to accommodate an early start to the day
$48k-87k yearly est. 4d ago
IT Support Specialist
Spinelli Kilcollin
Information technology/support technician job in Los Angeles, CA
Spinelli Kilcollin is a luxury jewelry brand based in Los Angeles, known for designing linked rings, clean architectural designs, and a commitment to responsible craftsmanship. Founded in 2010, our collections are handcrafted in downtown L.A., with a focus on creating a positive long-term impact-on our industry, our community, and our customers.
Role Overview:
As the IT Support Specialist, you'll be the go-to person for all things tech. From setting up devices and managing permissions to standardizing processes and maintaining cybersecurity, your work will support the infrastructure that keeps our team connected and productive. You will also support the administration and optimization of NetSuite and assist in coordinating integrations and user access across key systems.
Location: Los Angeles (Hybrid)
Reports To: COO (in partnership with VP of People)
Key Responsibilities
Monitor and manage GSuite / Google Workspace (users, permissions, groups, security settings)
Maintain and organize permissions across Google Drive, Dropbox, and 1Password as well as SaaS tools and accounts (IE: Uber, Mural, Creative Cloud, ChatGPT Enterprise)
Set up, configure, and maintain company devices (laptops, software, user accounts)
Support onboarding/offboarding processes for all IT-related needs
Monitor and maintain SpamTitan for secure and effective email filtering
Create and implement IT standards of procedure across systems and office locations
Ensure consistency of IT systems, configurations, and tools across all locations
Troubleshoot and resolve IT-related issues in a timely and effective manner
Track, report, and maintain documentation related to system changes, incidents, hardware inventory, and security audits
Support SSO implementation and management across business systems
Own internal communication regarding system updates and IT policy changes
Complete the configuration and rollout of firewalls, NAS, VPN and network security across offices and during travel / hotspots.
Maintain and implement cybersecurity protocols, including updates and compliance measures
Support NetSuite administration and maintenance (user setup, permissions, basic configuration, troubleshooting, and coordination with external developers/consultants)
Assist in maintaining ERP integrations (e.g., Celigo, Shopify, POS systems) alongside cross-functional teams
Provide day to day technical support while maintaining incident logs and documentation
Qualifications
3+ years of experience in IT support or systems administration
Strong working knowledge of Google Workspace, Dropbox, and 1Password
Experience with SpamTitan or similar email security tools
Familiarity with device management (MacOS and Windows)
Experience configuring and maintaining firewalls and managing IT across multiple locations
Strong documentation skills and experience building scalable processes
Highly organized, able to work independently, manage multiple priorities, and communicate clearly with non-technical users
Knowledge of cybersecurity frameworks or compliance standards (SOC 2, ISO 27001, etc.)
Experience with NetSuite administration
Experience supporting integrations (e.g., Celigo, middleware, or API-connected tools) a plus
Compensation: $80,000 - $85,000
Benefits:
Paid Company Holidays
PTO
Health & Dental Benefits
401(k) + matching
Profit sharing + Annual Bonus
Jewelry Allowance
How To Apply:
Send your resume and a cover letter to *****************************. Please include three cultural figures who inspire you in any creative field and why. Impeccable references are required.
Applicants must submit the materials above directly to ***************************** for consideration.
We look forward to receiving your application and learning more about how you can contribute to Spinelli Kilcollin!
$80k-85k yearly 4d ago
Senior IT Support Specialist
Openai 4.2
Information technology/support technician job in San Francisco, CA
About the Team
The IT Services and Support team provides seamless, reliable IT solutions across OpenAI. We run a fast-moving helpdesk environment that supports employees, manages vendor relationships and equipment inventory, and continually improves our processes and documentation to enhance the employee experience.
About the Role
As a Senior IT Support Specialist, you will handle advanced troubleshooting and own more complex IT initiatives. In addition to supporting employees day-to-day, you will lead process improvements, manage vendors, and drive technical projects that enhance OpenAI's IT environment.
This role is based in our San Francisco office and requires five days per week on site. Relocation assistance is available.
In this role, you will:
Improve Support Systems and Processes: Collaborate with cross-functional teams to identify opportunities for improvement, support the creation and maintenance of repeatable workflows (such as onboarding and device imaging), and contribute innovative ideas during IT team meetings.
Collaborate across OpenAI: Work closely with cross-functional teams (Security, Facilities, People Ops, etc.) to ensure seamless employee experiences. Clearly articulate issues, potential solutions, and timelines to both technical and non-technical stakeholders.
Act as Frontline IT Support: Serve as the primary point of contact for troubleshooting hardware, software, and network issues, ensuring prompt and reliable resolution of employee requests.
Manage Vendors and Equipment: Coordinate with logistics team and vendors for procurement, repairs, and maintenance while managing hardware and software inventories to maintain secure, up-to-date, and standardized systems.
Participate in on-call rotation: Join a scheduled helpdesk on-call rotation for priority incidents.
You might thrive in this role if you:
Have strong technical expertise in mac OS (with a working knowledge of Windows as a plus), identity and device management (e.g., Azure AD, Jamf, Intune), and enterprise collaboration tools like Google Workspace, Office 365, Slack, and Atlassian products.
Demonstrate excellent written and verbal communication skills, ensuring clarity and professionalism in both internal and external interactions.
Excel at troubleshooting and problem-solving within Mac and mac OS environments, ensuring smooth operations for users.
Have experience orchestrating high-production all-hands events, managing the AV and technical aspects to ensure successful outcomes.
Are experienced with Jira, leveraging it for IT service management (ITSM) to streamline processes, track incidents, and ensure efficient support ticket handling and resolution.
Are highly driven and motivated, with a proactive approach to problem solving and continuous improvement.
Exhibit precision and attention to detail in your work, consistently delivering high-quality results.
Possess a customer-first mindset and the ability to clearly articulate technical details to diverse audiences.
Are proactive in process improvement and vendor management, with added value in mentoring junior team members, automating workflows via scripting or low-code tools, and managing IT projects as a bonus.
This role is based out of our San Francisco office, requires 5 days in office per week, and we offer relocation assistance to new employees.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI's Affirmative Action and Equal Employment Opportunity Policy Statement.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
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$117k-155k yearly est. 5d ago
Principal Enterprise IT Engineer - Zero-Trust & Automation
1X Technologies
Information technology/support technician job in Palo Alto, CA
A robotics and AI company in Palo Alto is seeking a Principal Enterprise IT Engineer responsible for leading IT strategy and architecture across the organization. The ideal candidate will have expert knowledge of Google Workspace and Okta, strong scripting skills, and experience scaling IT systems in high-growth environments. This role offers a competitive salary of $180,000 - $235,000 along with comprehensive health benefits and 401(k) matching.
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$180k-235k yearly 1d ago
IT Engineer
Kubelt
Information technology/support technician job in San Francisco, CA
About the Company:
World is a network of real humans, built on privacy-preserving proof-of-human technology, and powered by a globally inclusive financial network that enables the free flow of digital assets for all. It is built to connect, empower, and be owned by everyone.
About the Team
Join a lean, high-impact IT Engineering team that acts as a critical force multiplier for Tools for Humanity. As one of two engineers globally, you will be the cornerstone of our European operations, working in close partnership with your counterpart in San Francisco. Our team's mission is to empower every employee with a seamless, secure, and powerful technology environment. We don't just solve problems; we engineer solutions that anticipate needs and enable the entire company to move with the "Extreme Urgency" our mission demands.
About the Opportunity
This is more than a support role; it's an opportunity to build, automate, and own the IT infrastructure that powers a global movement. You will be the primary technical owner for our Munich office and the wider European region. Your responsibilities will range from providing white-glove support to our world-class team, to deploying and maintaining best-in‑class systems. A key part of your role will be designing and building automations that connect our systems, reduce manual work, and enhance our security posture. You will also play an instrumental role in our physical expansion, taking charge of IT buildouts for new offices as we scale.
About You
You are an IT professional who thinks like an engineer. You're not content with manual processes and are always looking for ways to automate and improve systems.
You possess a broad technical skill set across modern corporate IT, including identity management (Okta), device management (Kandji), and networking fundamentals.
You are obsessively user‑focused, taking pride in delivering a world‑class experience that makes your colleagues' work‑life better and safer.
You are "In the Driver's Seat," demonstrating extreme ownership and a proactive approach to your work. You don't wait for tickets; you hunt for opportunities.
You thrive under pressure and operate with a powerful sense of urgency, understanding that our mission is a sprint, not a marathon.
You have experience in a fast‑growing, dynamic environment and are comfortable with the ambiguity that comes with scaling a global company.
You are an excellent, direct communicator, capable of collaborating effectively with your technical counterpart in a different time zone and supporting non‑technical colleagues with clarity and patience.
Flexibility for international travel is required to lead IT initiatives for new office launches.
By submitting your application, you consent to the processing and internal sharing of your CV within the company, in compliance with the GDPR.
Pay transparency statement (for CA and NY based roles):
The reasonably estimated salary for this role at TFH ranges from $145,500 - $195,000, plus a competitive long‑term incentive package. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, TFH offers a wide range of best‑in‑class, comprehensive and inclusive employee benefits for this role including healthcare, dental, vision, a 401(k) plan and match, life insurance, flexible time off, commuter benefits, professional development stipend and much more!
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$145.5k-195k yearly 3d ago
IT Engineer
P2P 3.2
Information technology/support technician job in San Francisco, CA
Employment Type
Full time
Department
Paradigm
Compensation
$150K - $170K
Actual starting pay may vary based on a range of factors which can include experience, skills, and scope. This role is eligible for additional performance-based compensation as well as a comprehensive benefits package.
The Firm
Paradigm is a San Francisco-based investment firm focused on crypto and frontier technologies across the globe, with over $11 billion in assets under management. We make investments in companies and protocols at all stages, ranging from early-stage venture financing rounds to growth equity to liquid token assets.
Paradigm was co-founded in 2018 by Matt Huang (former Partner at Sequoia Capital) and Fred Ehrsam (co-founder of Coinbase). Since then we've been hard at work building a world-class team of brilliant mutants to investigate the world's most beautiful technical problems. Our research-driven approach helps us build relationships with founders and entrepreneurs, but it also reflects our broader goal of growing the crypto ecosystem globally and accelerating crypto's ability to advance the world we live in. We believe that crypto will ultimately redefine money, finance, and the internet itself, and this technological revolution will have a fundamental and long-lasting impact on the global economy.
The Role
Paradigm is looking for an IT Engineer to join our team. The primary responsibility of this role is to provide best in class support to all of Paradigm's users. In addition to providing support, you'll also be responsible for assisting with implementing, configuring and maintaining SaaS applications and tools, alongside the IT Systems Engineers.
You have:
3+ years of IT support experience, with a strong technical background troubleshooting Mac and iOS endpoints as well as SaaS applications (e.g., Zoom, Google Workspace, Slack)
1+ year of IT system administration experience, with hands-on exposure to IAM (Identity and Access Management), and endpoint management.
Solid understanding of ITSM best practices, collaboration platforms (Slack, Zoom), networking fundamentals, and AV/conference room technologies
Proven expertise in testing, configuring, and deploying IT solutions in a fast-moving environment
Ability to set clear expectations, prioritize effectively, and follow through on commitments in a timely and reliable manner
Excellent written and verbal communication skills, with the ability to translate complex technical concepts for both technical and non-technical audiences while maintaining a customer-first focus
Nice to haves:
Experience working in a fast-paced or high-growth company
Familiarity with APIs, GCP, SAML, OIDC
Python scripting experience
Exposure to OktaWorkflows
Background in security operations (e.g., incident response, vulnerability management)
You are:
Passionate about delivering world-class customer service, with a strong sense of ownership and integrity
Skilled at building relationships and adapting your support approach to the needs of diverse stakeholders
Eager to expand your expertise beyond day-to-day IT support by engaging in cross-functional projects such as software rollouts and systems management alongside the Systems Engineering team
Highly trustworthy and motivated, with a strong drive to contribute, grow, and succeed as part of the team
You will:
Work in person in San Francisco, CA (currently 3 days per week onsite)
Deliver best-in-class IT support, ensuring high levels of employee satisfaction and productivity
Participate in the team's on-call rotation and after-hours support coverage
Maintain and manage a wide range of cloud applications used across the organization
Partner with Systems Engineers on projects and progressively take full ownership of initiatives from start to finish
Document, standardize, and continuously improve IT processes and best practices
Compensation Range: $150K - $170K
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$150k-170k yearly 4d ago
IT Engineer
Getnooks
Information technology/support technician job in San Francisco, CA
About Nooks.ai:
Nooks is the AI Sales Assistant Platform (ASAP) that automates the busywork so reps can focus on the human part of selling and generate more sales pipeline. Nooks has helped thousands of sales reps hit quota, saved customers hundreds of thousands of hours, and powered hundreds of millions of dollars in pipeline. Nooks is loved by sales teams at companies like Hubspot, Rippling, and Toast, and hundreds more.
For more information, visit Nooks.ai ****************
About the role:
Nooks is searching for our first IT Engineer to own all internal IT. Reporting to our VP of Engineering, you'll manage digital and physical security, office technology, AV systems, employee onboarding, and company-wide tooling operations. You are a master of AI and automation, love to learn, solve problems proactively, and prioritize the employee experience. This role supports a 200+ employee start up that is growing rapidly. Join us in being an integral part of our growth and ensuring a fast, secure, and reliable technical experience for our employees from day one.
What you'll do: Employee Lifecycle & Helpdesk
Manage end-to-end user onboarding/offboarding, including account provisioning (Google Admin, OpenAI, internal tools), SSO access, device setup, and workspace readiness.
Operate the daily IT helpdesk, supporting issues related to VPN access, device troubleshooting, application permissions, and equipment repairs.
Manage device lifecycle: wiping laptops, device upgrades, refresh cycles, Apple Business Manager, and Kandji MDM.
Systems Administration & Tooling
Administer company systems including Google Workspace, Kandji, 1Password, VPN, device compliance tools, and internal corporate apps.
Configure tags, groups, role-based access control, and handle provisioning/deprovisioning across SaaS tools.
Maintain and update Kandji blueprints based on security, compliance, and customer requirements.
Support SSO integrations, SCIM automation, and improvements to IAM workflows.
Manage corporate IT infrastructure accounts, licenses, subscriptions (e.g., CDW, Cisco).
Alert monitoring integrations and automating security workflows experience is a plus
Security, Compliance & Policy
Partner with Security/Eng to support:
Device trust and endpoint compliance
EDR monitoring and alerts triage
Backup, acceptable use, data retention, and access policies
Support audit requirements (SOC2/ISO) including access reviews, badge/camera systems, and physical security setup.
Office Technology & AV
Own AV and in-office tech operations
Set up and troubleshoot meeting room devices, conferencing systems, tablets/navigators, digital signage, IoT devices, and Chromecast/Apple TV.
Manage all-hands AV production, including audio hardware, cameras, mic setup, presenter laptop configuration, and remote broadcast quality.
Build and maintain AV SOPs, trainings, and room-use documentation.
Drive improvements to conference room experiences including cameras, microphones, projectors, and cable management.
Prior experience in new office build outs is a plus
Network & Workplace Infrastructure
Support office network operations (in partnership with vendors/partners), including:
WiFi setup and troubleshooting, VLAN configuration, IoT and device onboarding, Printer setup and maintenance, Conference room hardware upgrades and replacements
Help maintain IDF rooms, structured cabling, and hardware inventory.
Projects & Backlog Execution
Lead or contribute to ongoing IT/Tech Ops projects, including:
Automating onboarding/offboarding via SSO + SCIM
Upgrading device compliance profiles and blueprints
Implementing new AV solutions for meeting rooms and common areas
Rolling out new conferencing hardware across multiple offices
Implementing badge systems, cameras, and physical access tools
Improving tool access workflows and internal IT documentation
Who you are:
3-7+ years of hands‑on IT or Workplace Technology experience
Strong experience with Google Workspace, Kandji (or similar MDM), ABM, VPN, and common SaaS provisioning
Comfortable with AV systems, conferencing equipment, and office tech environments
Ability to manage multiple office setups and coordinate with vendors
Experience writing IT policies, SOPs, and training documentation
Strong troubleshooting background across networks, devices, and SaaS apps
A bias for automation and process improvement
Equal Employment Opportunity Statement
Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law.
Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.
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$113k-161k yearly est. 3d ago
IT Engineer - Onsite SF, Autonomous & Impactful
Hard Yaka
Information technology/support technician job in San Francisco, CA
A fast-growing tech company based in San Francisco seeks an experienced IT Engineer for contract work. You will manage IT operations, leading employee onboarding and troubleshooting. Candidates should have 3-5 years of experience in IT roles, with skills in Google Workspace and troubleshooting. The position requires reliable execution and communication skills. You will work in the office three days a week, participating in an innovative tech culture that values diversity and collaboration.
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$113k-161k yearly est. 3d ago
IT Engineer: AI-Driven Workflows & LRC Automation
Airwallex
Information technology/support technician job in San Francisco, CA
A global financial technology company is seeking an experienced IT Engineer to support its LRC teams. You will manage workflows, build automation and orchestration, and work closely with the Legal team to enhance efficiency. The ideal candidate is experienced in identity management standards, has strong programming skills, and possesses a bachelor's degree in Information Technology. This role offers opportunities to work on global challenges and innovative projects, making a significant impact on the organization.
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$113k-161k yearly est. 1d ago
IT Engineer
Airangels
Information technology/support technician job in San Francisco, CA
About AngelList
We exist to accelerate innovation. We do this by giving more people the opportunity to participate in the venture economy by building the financial infrastructure that makes it possible for more people to invest in world-changing startups. We also build tools for startup founders that help them run their operations, so they can focus on building their company.
AngelList is the nexus of venture capital and the startup community. We support over $171B+ assets on our platform, and we've driven capital to over 13,000 startups. 57% of top-tier U.S. VC deals involve investors on AngelList.
While our scale is large, our ambitions are even larger - we're innovating on the infrastructure for venture and individual investors and the startups they invest in. Come build with us!
About the Role
We're looking to add a new IT Lead; a builder who can rethink the function for an AI‑first world, designing and executing a roadmap that automates intelligently, scales seamlessly, and redefines how IT enables our company.
You'll be accountable for the technology experience of every employee at AngelList, from day one onboarding to daily productivity. You'll lead cross‑department projects, embed security into every process, and bring an automation‑first approach that frees our people to focus on their most valuable work.
Responsibilities
Design and own the IT strategy, prioritizing automation, AI‑driven workflows, and measurable impact.
Build and maintain secure, zero‑touch systems for onboarding, offboarding, and role changes.
Lead cross‑functional initiatives spanning engineering, security, ops, and leadership.
Define and enforce MDM and endpoint policies that balance security and usability.
Manage and optimize SaaS platforms and productivity suites for cost, compliance, and performance.
Partner with the CISO to identify and close security gaps.
Oversee office IT infrastructure to ensure reliability and a great employee experience.
Track and improve IT service delivery using clear metrics and employee feedback.
What We're Looking For
5+ years in IT leadership roles with a focus on automation and AI adoption.
Proven success driving multi‑stakeholder projects from planning to delivery.
Strong security acumen and experience with identity/access management and MDM.
Ability to operate both strategically and hands‑on.
Excellent communicator, able to explain technical solutions in plain language.
Comfortable making decisions with incomplete information in fast‑moving environments.
If you don't tick every box above, we'd still encourage you to apply. We're building a diverse team whose skills balance and complement one another.
Office Locations
AngelList has offices in two hub cities: San Francisco and New York City that you can choose to work from. This role is based in our SF office. We're focused on hiring within these hubs and people hired from these hub offices are expected to come into the office twice per week (Tuesdays and choice between Wednesday or Thursday).
Compensation
The compensation for this role consists of a competitive base salary, benefits, and equity package. The base salary for this role is $140,000+ annually but actual will vary based on a number of factors including a candidate's professional background, experience, and location. Additional details about our Total Rewards package will be provided during the recruitment process.
Benefits
We support our employees in their lives both inside and outside of work.
* See additional detail on our benefits here: ***********************************
* Learn about our Funders & Founders Program here: ***************************
Working at AngelList
At AngelList, we are united in our purpose to accelerate innovation and build the future of private markets. Our beliefs and values shape how we work, collaborate, and create impact. If the below resonate, we'd love to have you with us.
*Beliefs: **************************
*Values & Leadership Expectations: *************************
AngelList is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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$140k yearly 5d ago
Autonomous Vehicle Systems Support Engineer
Pronto.Ai, Inc.
Information technology/support technician job in San Francisco, CA
A pioneering autonomous vehicle technology firm is seeking a Technical Detective in San Francisco. The ideal candidate will solve complex software and systems issues, providing critical technical support for our autonomous truck fleet. This challenging role requires strong problem-solving skills, experience analyzing large-scale logs, and proficiency in C++ and Python. Join a team focused on revolutionizing the autonomous vehicle industry and contribute to building reliable operations.
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$89k-125k yearly est. 5d ago
Systems Engineer/L3 Support with Retail Industry
Axius Inc. 4.1
Information technology/support technician job in San Francisco, CA
Contract
Advanced level of server, desktop and remote support knowledge. This experience should include Administration of the following: Windows Server (2000, 2003, 2008), Active Directory, and other third party software and tools (Altiris, Ghost, Anti-Virus, vCloud, etc.)
Intermediate to Advanced understanding and experience with Enterprise Network Infrastructure and Topology (WAN, LAN, PCI, Cisco, Ethernet, Wireless, Telephony, etc.)
Project management and organizational skill must be sophisticated enough to be able to track and drive complex global technical initiatives to completion with the assistance of Retail IT/third party vendor staff
Ability to support working outside of normal business hours to provide after hour or "on-call" support when necessary to solve high profile issues or complete critical path projects
All your information will be kept confidential according to EEO guidelines
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$84k-115k yearly est. 2d ago
Service Desk Technician Level 3 - MSP
Valeo Networks
Information technology/support technician job in Eureka, CA
Tech firm looking to hire a highly motivated, self-driven on-site technical individual; please read the entire description before submitting for candidacy. This position is expected to not just maintain but constantly improve and further your education in the industry. We are looking for someone who lives and breathes tech.
You will be part of the technical support team taking care of customers, going on-site, resolving customer issues, installing servers, and firewalls, prioritizing support requests, and troubleshooting end-user tickets. Attention to detail is very important; documentation is a must. The team is responsible for ensuring customers are satisfied, tickets are prioritized, and server/networking issues are resolved and escalated if needed. Attitude is important as you will be dealing with our clients directly; we are also looking for a positive attitude and customer service skills.
SKILLS, KNOWLEDGE & KEY RESPONSIBILITIES
3-5 years in the technical support field, support desk, and IT industry
Willing to learn and grow with your team members/co-workers
Strong Windows troubleshooting & problem-solving skills
Some Server troubleshooting & problem-solving skills experience
Experience with Firewalls
Printer issues, local and network, simple or large, and multi-purpose
Internet connectivity, FTP file transfers, webmail access
Mapped drive connection issues, logon scripts, create new user accounts
Troubleshoot virus-infected workstations and laptops
File rights & folder permissions, offline folders, and remote file sharing
Wireless access, wireless peripherals, Bluetooth devices,
VPN connections, remote desktop, terminal services, remote web workplace
Previous experience using ConnectWise is a plus
Client on-sites are required hence you must live in or near Eugene, Oregon
EDUCATION & CERTIFICATIONS
A+, MCP, and MCSE, certifications are preferred but not mandatory. A strong candidate would demonstrate the following skills and be able to troubleshoot with a high degree of success.
BENEFITS
We've got you covered! Valeo Networks offers a competitive compensation and benefits package, including:
Paid time off (PTO)
Paid holidays
Medical insurance
Dental insurance
Vision insurance
Life insurance
Flexible spending account
401k with company matching contribution
Certification reimbursement
Professional development assistance
Referral program
And more!
ABOUT US
We are Valeo Networks - a full-service, award-winning Managed Security Services Provider (MSSP) - providing cybersecurity, compliance, cloud solutions, network infrastructure, and managed IT services. With a national presence coast-to-coast, Valeo Networks is a one-stop shop for expert IT support!
We are experiencing HUGE growth - firmly seated in the top 5% of revenue-generating MSSPs nationwide, making Valeo Networks one of the largest MSSPs nationally. With much more growth on the horizon, we are looking for the best and brightest people in the technology industry to join our team! We take pride in having a talented workforce that allows Valeo Networks to continue to be flexible, adaptable, efficient, and easy to do business with.
A deep understanding of the industry, state-of-the-art technologies, a drive toward continuous innovation, and a top-down focus on employee growth and career progression have contributed to our A+ company culture. We advance technicians faster than the industry standard, and we value career growth for our employees so that we can continue being the trusted technology partner for our clients.
Valeo Networks is constantly evolving and exploring new ways to enhance our business processes, delight our customers, and provide innovative solutions. To accomplish this, we are 100% people-focused. From our colleagues to our partners and clients, we put people first. We build connections with others by being helpful, dependable, communicative, humble, focused, flexible, and not taking ourselves too seriously. We maintain a work-life balance and invest in our team members to increase knowledge and experience.
Valeo Networks provides solutions in the areas of cybersecurity, compliance, cloud, network infrastructure, and managed IT services. With over 20 years of industry experience, Valeo Networks is headquartered in Rockledge, FL, with additional locations nationwide. Learn more at valeonetworks.com.
Our Mission:
We empower businesses to realize their full potential through secure, managed solutions.
Our Core Values:
Honesty
Accountability
Competency
Community
Transformation
Obsessive Customer Service
People with these virtues are the ones we want to be a part of our team. Our continued commitment to finding the right people is one of the keys to taking Valeo Networks to the next level. These core values lay the groundwork for who we are, where we are going, how we are going to get there, and when we will arrive. It's a very exciting time at Valeo Networks, and we want you to be a part of it!
DISCLAIMER
This is a full-time position - Overtime may be required to handle emergencies, heavy workloads, or other issues.
Client on-sites are required hence you must live in or near Eureka, CA.
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and/or skills required of all employees within this class.
ACCOMMODATIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
$41k-59k yearly est. 24d ago
Learn more about information technology/support technician jobs
How much does an information technology/support technician earn in McKinleyville, CA?
The average information technology/support technician in McKinleyville, CA earns between $35,000 and $98,000 annually. This compares to the national average information technology/support technician range of $31,000 to $66,000.
Average information technology/support technician salary in McKinleyville, CA
$58,000
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