Information technology/support technician jobs in New Windsor, NY - 214 jobs

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Job Title: Desktop Support Representative Distributed Client Services Location: 1 NORTH CASTLE DR.,NY -10504 Duration:1+ year (with possible extension) Skills Overview Must be experienced in DESKSIDE support · Win7/Win XP OS support. Troubleshooting · Deskside support- Windows 7-10. Apple & Mac iOS. Remote Take Over support/tools. · Executive/VIP support. · Very Strong Customer skills. · Installation, configuration and maintenance of windows, hardware and software. · Support and troubleshoot windows XP and windows 7/Migrations Additional Information For more information, Please contact Shubham ************

Job Details: Job Title: SAP Basis Administrator Schedule: Hybrid (3 Days Onsite) Duration: 12+ months Payrate: $55/hr. - $65/hr. On We are currently using SAP ERP, Business Warehouse, Enterprise Portal and Business Object systems as transaction and reporting systems. SAP systems are interfacing with multiple other applications at COMPANY like Maximo, Kyriba, SuccessFactors etc. COMPANY has also implemented SAP SaaS solutions like Concur, Blackline, Ariba, SuccessFactors etc. We have vast requirements to support activities in these areas. Job Functions & Responsibilities: Design, deploy, configure, and provide ongoing maintenance of multiple SAP landscapes systems Perform Version / Stack upgrade / Migrations of ERP / NetWeaver systems Provide operations support for SAP systems and technical infrastructure, including but not limited to Basis functions like printer administration, transport administration, front end GUI and Fiori Proactively monitor systems for performance and issues and perform root cause analysis of production and non-production system Apply Support Package Stack using SUM across the SAP landscapes Assist in SAP user security role design and access setup Develop and maintain effective working relationships with security, SAP application owners and IT Infrastructure Perform System / Client Copies of non-production environments with production data Install, Configure, Deploy SAP Fiori and related Apps for ERP6.0. Configure SAML for Single Sign on between SAP Fiori / SAP ERP system. Configure and Deploy SAP Mobile For Fiori on iPhone / Android devices Perform Oracle Upgrades of SAP system databases. Skills: Perform all system upgrades, patching, and address vulnerabilities SAP Business Warehouse system Upgrade from 740 to 750 SAP Basis Administration role with hands-on experience with SAP ECC6.0, Portal, Solution Manager and Fiori system administration. Configurating SAP Fiori Apps for ERP6.0 and Mobile deployment rollout. Configure and rollout SAP SSO 3.0. Experience with Support Pack stack upgrade / Version upgrades / OS/DB Migrations. Experience with System Refresh / Client Copies. Experience with Oracle Upgrades on SAP Databases. Strong communication, presentation and organizational skills. Excellent analytical and problem-solving abilities. Education & Certifications: Bachelor's degree in IT.

Job Description Reid Accountants + Advisors, is hiring! Reid Accountants + Advisors is an independent, full-service accounting and advisory firm specializing in accounting and consulting services for businesses and individuals. We currently have offices in Long Island, NYC, White Plains and South Carolina. Join a rapidly growing organization with a strategic vision and dynamic plan We are seeking an experienced Level II IT Support Technician to join our team. The ideal candidate will be responsible for providing technical assistance and support related to computer systems, hardware, and software for our organization. This includes handling incoming help requests via telephone and ticketing system, documenting user information, and collaborating with the IT Director to resolve technical issues. The role requires strong analytical and problem-solving skills, excellent communication, and a customer-oriented mindset. Key Responsibilities: Field incoming help requests from end users via both telephone and ticketing system. Document all pertinent end user identification information, including name, contact information, and nature of problem or issue Works with the IT Director to resolve technical problems with desktop computing equipment and software Utilize remote control software to remotely troubleshoot and fix user problems for other offices Install, configure, and maintain laptops, desktops, and printers according to firm specific Support various software packages including Microsoft Office for Windows, anti-virus, backup, email clients, email servers, ActiveSync, VPN client, Adobe Products, Internet Browsers and various tax and engagement software Escalate IT issues when necessary Help maintain inventory logs Provide clear & concise information through written and verbal communications Evaluate documented resolutions and analyze trends for ways to prevent future problems Build rapport and elicit problem details from help desk customers Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution Learn software and hardware used and supported by the organization Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications Performing preventative maintenance, including checking and cleaning of workstations, printers, and peripherals Test fixes to ensure problem has been adequately resolved Perform post-resolution follow-ups to help requests Occasional travel to branch offices required After-hours and weekend on-call support required (rotation) On premise, Saturday support required during busy season, January 1st through April 15th (rotation) Lifting and transport of computers and peripherals. Qualifications and Requirements: · Formal Education & Certification: A+ is preferred and ITIL Foundation is preferred. · Expert knowledge of computer hardware, desktop and server operating systems. · Application support experience with Group Policy and Microsoft Office. · Application support experience with, CCH Axcess, ProFX Engagement, Thomson GoFileRoom, UltraTax and QuickBooks is preferred. · Experience with o Exchange is preferred. o BYOD/MDM and ActiveSync Server are a plus. o Active directory including creating, maintaining, deleting users and groups. o Accounting Firm is preferred. · Proficient with DNS and DHCP. · Solid understanding of wireless technologies, corporate networks and connectivity between users and servers. · Must be willing to work outside of normal business hours when necessary and extra hours during the busy seasons. · Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills. · Proven analytical and problem-solving abilities. · Ability to effectively prioritize and execute tasks in a high-pressure environment. · Strong documentation skills. Job Type: Full-time Schedule: Monday - Friday, 9:00AM - 5:30PM Work Location: In person only Ability to commute/relocate: Woodbury, NY: Reliably commute or planning to relocate before starting work (Required) This position operates as part of a US East Coast-based team, with typical working hours aligning with EST to facilitate effective collaboration. We are excited to invite talented individuals to join our dynamic team! This position offers a competitive salary range of $85K - $95K annually, commensurate with experience and qualifications. In addition to a rewarding career, we provide a robust benefits package, including: Health, Dental, and Vision Insurance (with options for fully paid employee only coverage for health and dental) Company-Paid Life and Long Term Disability Insurance Ancillary Benefits such as supplemental life insurance and short-term disability options Classic Safe Harbor 401(k) Plan with employer contributions Opportunities for professional growth, learning, and development including access to Becker and LinkedIn Learning We are committed to fostering a supportive and inclusive workplace where every team member can thrive. Apply today to be part of a company that values its people and their contributions! “Reid Accountants + Advisors”, an independent member of the Crete Professionals Alliance, is the brand name under which Reid CPAs, LLP and Reid Tax & Advisory Services, LLC and its subsidiary entities provide professional services. Reid CPAs, LLP and Reid Tax & Advisory Services, LLC (and its subsidiary entities) practice as an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations, and professional standards. Reid CPAs, LLP is a licensed independent CPA firm that provides attest services to its clients, and Reid Tax & Advisory Services, LLC, and its subsidiary entities provide tax and business consulting services to their clients. Reid Tax & Advisory Services, LLC, its subsidiary entities, and Crete Professionals Alliance are not licensed CPA firms. The entities falling under the Reid Accountants + Advisors brand are independently owned and are not liable for the services provided by any other entity providing the services under the Reid Accountants + Advisors brand. Our use of the terms “our firm” and “we” and “us” and terms of similar import, denote the alternative practice structure conducted Reid CPAs, LLP and Reid Tax & Advisory Services, LLC. Crete Professionals Alliance is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state of federal law. #LI-LC1

Provide timely and effective technical support to Child Welfare professionals for hardware, software, and network -related issues. Track, prioritize, and resolve IT incidents and service requests related to Child Welfare systems, adhering to established service level agreements (SLAs). Collaborate with Child Welfare teams to identify and implement software solutions that enhance casework efficiency, data accuracy, and reporting capabilities. Assist in the development and maintenance of databases and information systems that support Child Welfare operations, ensuring data integrity and security. Administer and provide technical support for specialized Child Welfare case management software or systems. Provide training and support to Child Welfare professionals on the effective use of technology tools and systems. Requirements Bachelor's degree in Information Technology, Computer Science, Social Work, or a related field (or equivalent experience). Minimum of 3 years of proven experience in providing IT support, particularly in a Child Welfare or similar social services setting. Familiarity with Child Welfare practices, regulations, and case management processes. Proficiency in Windows and/or mac OS operating systems. Familiarity with specialized Child Welfare software or case management systems is highly desirable. Basic networking knowledge (e.g., TCP/IP, DNS, DHCP). Strong customer service orientation with excellent communication and interpersonal skills, especially in working with Child Welfare professionals. Ability to work in a dynamic environment and quickly adapt to changing priorities.

Passaic County Community College is seeking qualified applicants for the Part time AV-IT Support Technician position. The position's responsibilities require independent analysis, communication and problem-solving. Duties are performed with little supervision and require initiative and judgment. Duties To provide technical and support services in the installation, configuration, operation, maintenance and troubleshooting and diagnosis of hardware, software and peripheral equipment. To support students, faculty and staff by performing diagnosis and resolutions of technical issues as related to the use and performance of all campus virtual clients through hands-on and help desk functions. Assist in the maintenance and reporting related to hardware and software inventory database. Provide assistance and instruction to students, faculty, and staff on technical matters appropriate to assigned area. Interpret and apply College policies, procedures, rules, and regulations. Read, understand, and interpret hardware and software manuals, apply such information as appropriate. Work independently or as part of a team if needed to resolve problems. Recognize, research, and diagnose hardware and software problems, repair when possible. Install operating system software, patches and other appropriate software. Provide training in the use of computer, software, and peripheral equipment. Maintain job-related records and prepare reports. Safely operate and care for tools, equipment and materials used in the diagnoses and installation of computers and peripherals. Plan, organize and prioritize work with a minimal amount of supervision. Establish and maintain effective working relationships with those contacted in the course of work. Preferred Requirements * Knowledge of Windows products. * Knowledge of computer thin clients, workstation/desktop hardware, software, and peripherals. * Functional knowledge of AV equipment (videoconferencing products, projectors, switchers, presentation technology and control systems) * Knowledge of Apple operating systems and hardware. * Ability to gather knowledge from multiple sources to formulate a solution to technical issues presented. Principal Responsibilities * Prepare, sets up, and provides support for user accounts, media equipment, phones, printers, and virtual client used in office, classrooms, meetings, seminars, etc. * Acts to troubleshoot for software, media equipment, phones, printers, and virtual client problems and provide a timely solution. * Provides support for our IT-AV help desk system. * Provides technological support in the use of video conferencing, webinars and learning resource equipment. * Deliver equipment, services in a timely manner, and ensures the security of equipment at all times. * Assists in maintaining inventory control of equipment. * Assists with setup, recording, capturing and editing of media production projects. * Performs other duties as assigned. Minimum Qualifications * Ability to problem solve and work in a fast-paced setting * Excellent interpersonal skills and ability to work collegially with a diverse student body, faculty members, and administrative staff. * Ability to deliver equipment to various locations (with assistance) and lift up to 50 lbs. The completion of a background check will be required for the selected candidate. Compensation: Compensation is determined by a variety of criteria, including but not limited to, previous relevant experience, education level, and certifications. The minimum hourly pay for this position is $17. Benefits: * New Jersey Sick Leave: Earn 1 hour of sick leave for every 30 hours worked with a maximum of 40 hours of leave per benefit year. (Eligible to use after successful completion of probationary period.) * Employee Assistance Program provides free, confidential, limited counseling services, work-life assistance, legal and financial guidance. * Commuter Benefits: Free parking access is provided on site. An optional Transit Pre-Tax Plan is available which allows employees to use pre-tax dollars to purchase eligible transit expenses. * NJ Defined Contribution Retirement Program provides eligible members with a tax-sheltered, defined contribution retirement benefit, along with life insurance and long-term disability coverage. (Must meet eligibility requirements.)

Our company is looking for a Technical Support Specialist to join our team in our main office. This person will provide technical guidance and support to our business and customers. The ideal candidate will have a strong technical background, solid analytical skills, and proven problem-solving experience. He/she will use their interpersonal skills to communicate with customers and provide a solution to their technical problems quickly and professionally. Responsibilities: Act as product expert - Review and respond to all software and hardware issues as reported. Evaluate the product by testing its capabilities in an on-going manner. Determine and report on system capabilities and restrictions. Evaluate the customer objective and suggest alternatives and recommendations. Provide customer support - Collaborate with other technical team members to provide exceptional customer service to the client. Work with programmers to explain any errors found and provide recommendations for a solution. Improve any current programs by understanding the goal and outcome. Requirements: Bachelor's degree in Computer Science (or the equivalent) is required Four years of related technical support experience Technically savvy with strong project management skills Experience troubleshooting issues and achieving solutions The ability to explain to a non-technical person in a way they will understand

Resonetics is a global leader in advanced engineering, prototyping, product development, and micro manufacturing, driving innovation in the medical device industry. With rapid expansion across all our locations, we continue to push the boundaries of technology while fostering a dynamic, employee-centered culture. Our commitment to excellence and continuous improvement makes Resonetics an exciting place for professionals passionate about shaping the future of micro-manufacturing and being part of something bigger. The IT Site Technician role efficiently provides high-quality support to all Resonetics site users and visitors. The Technician is responsible for the secure and effective provisioning, installation, configuration, operation, and maintenance of all site hardware and software while conforming to Resonetics and Managed Service Provider policies and procedures. Join Resonetics and be part of a team that's redefining medical device manufacturing. If you're passionate about innovation and thrive in a fast-paced environment, we'd love to hear from you. Responsibilities Support all site office and production floor workers with hardware, software, network, and security-related activities including: Technical support for desktops Support for various Microsoft products, third-party software, and cloud services Overall system support (e.g. performance issues, outages) Network support including WAN and LAN connectivity, firewalls, and security Remote access solution implementation and support including VPN and Remote Desktop Services Recurring onsite maintenance activities Perform all activities in accordance with Resonetics and Managed Ensure all IT software and infrastructure-related issues at the site are addressed, resolved, escalated in a timely manner Effectively track status and time in ticketing system Update and maintain technical documentation as required Troubleshoot and manage escalations from the help desk, project team, and managed services group Maintain regular communication with site users to ensure awareness of incident progress, upcoming changes, or agreed outages. Take live support calls for immediate triage Proactively share technology and/or process-related recommendations with leadership to improve overall service level performance Immediately escalate any identified security issues to Resonetics management Provide orientation and guidance to users on how to operate new software and computer equipment Other IT-related projects and tasks as assigned Required Qualifications 3+ years of experience as IT Technician or similar role at a Manufacturing firm Strong knowledge of Microsoft technologies including Active Directory, Group Policies, Office 365, Exchange, and virtualization technologies Solid network troubleshooting and problem-solving skills including TCP/IP concepts and LAN/WAN issues Experience troubleshooting issues related to DHCP & DNS Experience and familiarity with firewalls, routers, managed switches, wireless controllers and WAPs Working knowledge of Cisco, SonicWALL, Sophos and Meraki appliances Familiarity with a broad spectrum of on-premises/Cloud disaster recovery systems Experience with malware remediation Experience with AV and AM products including Sophos, ESET, MalwareBytes or others Knowledge in all supported versions (desktop and server) of Microsoft Windows Operating System Excellent oral and written communication skills Outstanding organizational and time-management skills with ability to switch tasks frequently and successfully manage multiple issues concurrently Experience with ConnectWise and Kaseya an advantage Good knowledge of security and data privacy principles Bachelor's Degree in Computer Science, Business Administration, or relevant field Preferred Qualifications Mac/iOS Experience is desirable but not required Physical Demands This position will be based out of Bethel, CT and support 4 sites: Bethel CT, New Hartford NY, New Boston NH and Menlo CA. Therefore, this role will require occasional travel ~25%. Compensation The compensation for this role is competitive and will be based on experience and qualifications. The anticipated range is $27.00/hr - $33.00/hr.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

CorCystems is a Managed IT Services company located in Ridgefield, CT. We are looking for a new team member in our Service Dept. to provide exceptional technical support to our managed clients both remotely from our Ridgefield, CT office and on-site at clients office as needed. The Support Specialist position, is responsible for providing daily technical assistance to clients in a professional and friendly manner. The ideal candidate will have a proven, successful experience working in a Managed IT Services environment or in a related IT technical support role and enjoys helping others and continual learning and career advancement. Requirements Provide friendly, professional customer service to clients Quickly troubleshoot and resolve technical issues in a ticket queue Support for client computer networks including business related technologies including Windows operating systems, Office 365, Remote Access usage, VOIP, mobile devices, etc. Support disaster recovery backup solutions Extensive Experience troubleshooting printers, scan to email and file SonicWALL, Palo Alto and Meraki routers and firewalls experience Understand and able to manage Routing and switching concepts including ACLs, Ports, VLANs, etc. Solid experience in managing Active Directory and GPOs Experienced managing and supporting VM Ware and Hyper V servers and environments Comfortable with troubleshooting LAN and WAN technologies Handle escalated tickets as needed Communication with clients as required: keeping them informed of incident progress, notifying them of impending changes, or agreed outages Work with vendors/partners as needed to resolve client issues Provide detailed documentation and explain resolutions for escalated issues Maintain high level of client satisfaction Work in a team environment and communicate effectively Escalate service issues that cannot be completed within agreed service levels Responsible for entering time and expenses in ConnectWise as they occur Work through a daily schedule in ConnectWise that has been established through the dispatch process Enter all work as service tickets in ConnectWise Maintain certifications required for position Ability to multi-task and adapt to changes quickly Ability to de-escalate situations Educational/Vocational/Previous Experience Recommendations BA/BS, preferably in computer science or a related field. 2+ years experience technical experience in a service business. MSP experience a plus. Benefits CorCystems offers a great benefits package with a substantial healthcare subsidy for employees. Benefits include, Medical, dental/vision, life insurance, paid Holidays, a generous Paid Time Off policy as well as a 401k company match. Salary commensurate with experience. Please provide salary requirements when applying. All candidates extended an offer must pass a drug screen and background check

Job Description CorCystems is a Managed IT Services company located in Ridgefield, CT. We are looking for a new team member in our Service Dept. to provide exceptional technical support to our managed clients both remotely from our Ridgefield, CT office and on-site at clients office as needed. The Support Specialist position, is responsible for providing daily technical assistance to clients in a professional and friendly manner. The ideal candidate will have a proven, successful experience working in a Managed IT Services environment or in a related IT technical support role and enjoys helping others and continual learning and career advancement. Requirements Provide friendly, professional customer service to clients Quickly troubleshoot and resolve technical issues in a ticket queue Support for client computer networks including business related technologies including Windows operating systems, Office 365, Remote Access usage, VOIP, mobile devices, etc. Support disaster recovery backup solutions Extensive Experience troubleshooting printers, scan to email and file SonicWALL, Palo Alto and Meraki routers and firewalls experience Understand and able to manage Routing and switching concepts including ACLs, Ports, VLANs, etc. Solid experience in managing Active Directory and GPOs Experienced managing and supporting VM Ware and Hyper V servers and environments Comfortable with troubleshooting LAN and WAN technologies Handle escalated tickets as needed Communication with clients as required: keeping them informed of incident progress, notifying them of impending changes, or agreed outages Work with vendors/partners as needed to resolve client issues Provide detailed documentation and explain resolutions for escalated issues Maintain high level of client satisfaction Work in a team environment and communicate effectively Escalate service issues that cannot be completed within agreed service levels Responsible for entering time and expenses in ConnectWise as they occur Work through a daily schedule in ConnectWise that has been established through the dispatch process Enter all work as service tickets in ConnectWise Maintain certifications required for position Ability to multi-task and adapt to changes quickly Ability to de-escalate situations Educational/Vocational/Previous Experience Recommendations BA/BS, preferably in computer science or a related field. 2+ years experience technical experience in a service business. MSP experience a plus. Benefits CorCystems offers a great benefits package with a substantial healthcare subsidy for employees. Benefits include, Medical, dental/vision, life insurance, paid Holidays, a generous Paid Time Off policy as well as a 401k company match. Salary commensurate with experience. Please provide salary requirements when applying. All candidates extended an offer must pass a drug screen and background check

Our client is a leading IT Solutions Company in the Westchester County, NY (Harrison, NY) area and they are in need of a Help Desk Support Level II+ Technician. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Server administration via Active Directory, File & Print services, DNS, DHCP. Network firewall and switch administration and maintenance. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Having worked in an MSP environment is a MUST! Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Kaseya RMM and Autotask PSA Experience a plus Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Job DescriptionSummary Our client is a leading IT Solutions Company in the Westchester County, NY (Harrison, NY) area and they are in need of a Help Desk Support Level II+ Technician. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Server administration via Active Directory, File & Print services, DNS, DHCP. Network firewall and switch administration and maintenance. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Having worked in an MSP environment is a MUST! Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Kaseya RMM and Autotask PSA Experience a plus Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Job DescriptionDescription: About Us Medwiz Solutions is a rapidly growing Long-Term Care Pharmacy dedicated to delivering innovative and reliable healthcare solutions. We are seeking an experienced Helpdesk Technician to join our IT team and provide critical support to our pharmacy operations. Position Summary The Helpdesk Technician will serve as the first point of contact for technical support requests, ensuring smooth IT operations for both onsite and remote users. This role requires strong troubleshooting skills, a solid background in system administration and Office 365, and the ability to thrive in a fast-paced healthcare environment. Key Responsibilities Provide first and second-level helpdesk support to end users across multiple locations. Diagnose, troubleshoot, and resolve hardware, software, and network issues. Administer and maintain Windows Server 2019 and higher environments. Manage and support Active Directory, DNS, DHCP configurations. Manage and support Office 365 applications and services. Assist with network troubleshooting and connectivity issues. Provide technical support for remote users, including VPN and Citrix environments. Document support tickets, resolutions, and processes in the helpdesk system. Participate in rotating after-hours on-call support schedule. Qualifications Minimum 5 years of prior helpdesk experience (healthcare industry experience strongly preferred). High School diploma (Associate's or Bachelor's degree in IT-related field a plus). Strong Office 365 administration skills Strong knowledge of Windows Server 2019+, Active Directory, DNS, and DHCP. Experience with network troubleshooting (LAN/WAN, TCP/IP). Citrix experience preferred. Previous experience supporting remote users highly desirable. Excellent problem-solving skills and strong customer service orientation. Schedule Standard hours: Monday - Friday, 8:00 AM - 5:00 PM. Participation in rotating after-hours on-call schedule required. Requirements:

Manage and prioritize helpdesk and project requests from nursing, physician, therapy, and ancillary departments. Configure, customize, and maintain Meditech Client/Server modules, including EMR, PCS, OE, PCM, LAB, PHA, RXM, PDOC, and related components. Develop, update, and validate physician order sets, documentation templates, and clinical workflows in collaboration with care teams. Analyze user needs and translate clinical and operational requirements into effective technical solutions and programming specifications. Design, build, and maintain interfaces and integrations between Meditech and third -party systems using HL7 or comparable standards. Participate in testing, validation, and change management activities related to new implementations, upgrades, and system enhancements. Provide end -user support, including issue resolution, education, and communication of system updates or best practices. Monitor system performance, perform routine data audits, and ensure compliance with HIPAA and PHI security standards. Collaborate with vendors, clinical informatics staff, and IT leadership to support ongoing system optimization and upgrade initiatives. Develop custom reports and dashboards to support operational, clinical, and regulatory reporting requirements. Serve as a technical resource and to other analysts and assist in cross -departmental IT initiatives as assigned. Requirements Minimum Qualifications: Five years of professional experience in computer programming which must have involved the planning, configuration, testing, implementation, and/or management of the systems environment that supports the organization's information technology architecture and business needs. PREFERRED QUALIFICATIONS/COMPETENCIES: Minimum of (5) year of experience supporting and managing helpdesk and project requests in a healthcare or clinical environment (preferably Meditech). Ability to analyze complex business workflows and develop effective technical, workflow, or integration solutions. Proficiency with Electronic Medical Record (EMR) systems, including configuration, troubleshooting, and user support. Experience with software integration, interface design, mapping, testing, and support (e.g., HL7 standards). Strong analytical and programming skills with the ability to assess issues and implement timely solutions. Experience maintaining vendor relationships for software configuration and upgrades. Familiarity with data integrity, system performance monitoring, and compliance with HIPAA/PHI standards. Experience designing and maintaining custom reports and dashboards using SQL, NPR (Meditech) or other reporting tools. Ability to extract and analyze data to support decision -making, performance improvement, and reporting requirements. Experience preparing documentation, user guides, or training materials for system users and IT staff. BenefitsHEALTH INSURANCE DENTAL INSURANCE VISION INSURANCE

Job DescriptionDescription: The IT Technical Support Specialist provides day-to-day technology support to corporate staff and remote property teams across multiple states. This role is responsible for troubleshooting hardware and software issues, supporting property management systems, ensuring smooth onboarding of new employees, and maintaining a reliable and secure IT environment for a fast-growing property management company. This is an on-site role in our Montvale, NJ corporate office. Key Responsibilities Provide first-level and second-level support for corporate and property-level employees via phone, email, remote desktop, and in person. Install, configure, and maintain hardware, software, and peripherals. Maintain ticketing system, ensuring issues are tracked, updated, and resolved in a timely manner. Assist with user account creation, access permissions, password resets, and troubleshooting. Assist with basic network troubleshooting (Wi-Fi, VPN, routers, switches, firewalls). Support VoIP systems and phone setup for corporate and property offices. Coordinate with vendors for internet service, equipment repairs, and hardware replacements. Help maintain IT inventory, asset management, and equipment deployment. Prepare and set up workstations for new hires (computers, phones, credentials, system access). Conduct brief IT orientations for new employees. Ensure proper deactivation of user accounts and return of company equipment. Support IT security procedures, including MFA, antivirus, updates, and access controls. Assist in implementing cybersecurity best practices across corporate and property locations. Maintain documentation of IT processes, troubleshooting guides, and equipment logs. Work Environment Full-time, on-site role in Montvale, NJ corporate office. Occasional travel to local property sites as needed (rare). Some after-hours support may be required for urgent issues. #OFFICE25 Requirements: Qualifications Required 3 + years of IT support experience, preferably in a multi-site or customer-facing environment. Strong knowledge of Windows 10/11, Microsoft 365, and common business applications. Experience with help desk ticketing systems and remote support tools. Ability to troubleshoot hardware, software, and basic network issues. Excellent communication, patience, and customer service skills. Ability to multitask and prioritize in a fast-paced environment. Preferred Experience in property management or real estate industry (a plus). Familiarity with property management software (Rent Manager, Yardi, AppFolio, etc.). Basic understanding of networks, Wi-Fi, switches, and VPN environments. A+/Network+ certifications or related training. Key Attributes Strong problem-solving and critical thinking skills. Professional, dependable, and responsive. Comfortable supporting both technical and non-technical users. Team-oriented with a service-first mindset. Organized, detail-oriented, and proactive.

Hudson River Housing improves lives and communities through housing with compassion and development with vision. We are dedicated to building strong, sustainable communities by developing and preserving quality affordable housing and helping families and individuals obtain and maintain housing through education, advocacy and support services. We are a committed group of people from all backgrounds who care deeply about our community and want to make it a better place. Position: IT Support Technician - Part-Time General Description: This position requires an individual with strong customer service skills to assist end users in their day to day functions and evolve for and with this position in an ever expanding and constantly changing environment. Strong verbal and written communication skills are a must. The candidate must demonstrate strong troubleshooting skills, be detail oriented, highly motivated, able to work independently as well as part of the team. This is a part time position 24 hour a week position and will work primarily during the work week. There may be the need for some flexibility to the work schedule as business necessitates. Job Requirements Working knowledge of TCP/IP and networking Microsoft Server/Desktops/Office AD, Group Policy, PowerShell, Windows 10, Windows 11, etc. Installs, configures, maintains, and troubleshoots - desktops, servers, printers, routers, switches, WAPs, VOIP, PBX's, VPN's and peripherals throughout the organization. Maintaining inventory and documentation Assists the Manager of IT in the design, implementation, and testing of large scale projects which may result in working after traditional business hours or on weekends. Basic understanding of cabling and determination or a willingness to learn. Staying current with market trends and emerging technology to better recommend solutions that drive the business forward. Ability to educate users in a clear, concise, and effective manner. Qualifications: Education/ Training: 6 months to 1 years of experience (school or certification will be considered in lieu of hands on experience) Valid NY State driver's license Reliable transportation Ability to lift 50 lbs Salary: $23.00 per hour Location: Poughkeepsie, NY Immediate Supervisor: Director of IT Equity is a core value at Hudson River Housing. We believe in promoting a culture that decenters bias, celebrates difference, enhances equitable communication, and nurtures relationship building . It is important to us that community members have access to stable means of economic growth. We are continually committed to hiring from within our community including applicants with lived experience that can inform and strengthen our work. Hudson River Housing is dedicated to maintaining a work environment that is free from harassment and discrimination on the basis of age, race, creed, color, national origin (including ancestry), religion, gender or sex, gender identity or expression, sexual orientation, pregnancy (including childbirth and related medical conditions), alienage or citizenship status (unless required by law), disability, reproductive health decision making (including, but not limited to, the decision to use or access a particular drug, device, or medical service), marital status, partnership status, caregiver status, domestic violence victim status, familial status, military status, unemployment status, genetic information (including genetic characteristics), or any other protected status under federal, state, or local laws. Hudson River Housing is dedicated to the fulfillment of this policy with respect to all aspects of employment, including, but not limited to, recruiting, hiring, placement, transfer, training, promotion, compensation, termination, and all other terms, conditions, and privileges of employment.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Job DescriptionSummary Our client is a leading IT Solutions Company in the Westchester County, NY (Harrison, NY)area and they are in need of aHelp Desk Support Level II+ Technician. An IT Technicians role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Server administration via Active Directory, File & Print services, DNS, DHCP. Network firewall and switch administration and maintenance. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Having worked in an MSP environment is a MUST! Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Kaseya RMM and Autotask PSA Experience a plus Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Harrison, NY

Hudson River Housing improves lives and communities through housing with compassion and development with vision. We are dedicated to building strong, sustainable communities by developing and preserving quality affordable housing and helping families and individuals obtain and maintain housing through education, advocacy and support services. We are a committed group of people from all backgrounds who care deeply about our community and want to make it a better place. Position: IT Support Technician - Part-Time General Description: This position requires an individual with strong customer service skills to assist end users in their day to day functions and evolve for and with this position in an ever expanding and constantly changing environment. Strong verbal and written communication skills are a must. The candidate must demonstrate strong troubleshooting skills, be detail oriented, highly motivated, able to work independently as well as part of the team. This is a part time position 24 hour a week position and will work primarily during the work week. There may be the need for some flexibility to the work schedule as business necessitates. Job Requirements Working knowledge of TCP/IP and networking Microsoft Server/Desktops/Office AD, Group Policy, PowerShell, Windows 10, Windows 11, etc. Installs, configures, maintains, and troubleshoots - desktops, servers, printers, routers, switches, WAPs, VOIP, PBX's, VPN's and peripherals throughout the organization. Maintaining inventory and documentation Assists the Manager of IT in the design, implementation, and testing of large scale projects which may result in working after traditional business hours or on weekends. Basic understanding of cabling and determination or a willingness to learn. Staying current with market trends and emerging technology to better recommend solutions that drive the business forward. Ability to educate users in a clear, concise, and effective manner. Qualifications: Education/ Training: 6 months to 1 years of experience (school or certification will be considered in lieu of hands on experience) Valid NY State driver's license Reliable transportation Ability to lift 50 lbs Salary: $23.00 per hour Location: Poughkeepsie, NY Immediate Supervisor: Director of IT Equity is a core value at Hudson River Housing. We believe in promoting a culture that decenters bias, celebrates difference, enhances equitable communication, and nurtures relationship building. It is important to us that community members have access to stable means of economic growth. We are continually committed to hiring from within our community including applicants with lived experience that can inform and strengthen our work. Hudson River Housing is dedicated to maintaining a work environment that is free from harassment and discrimination on the basis of age, race, creed, color, national origin (including ancestry), religion, gender or sex, gender identity or expression, sexual orientation, pregnancy (including childbirth and related medical conditions), alienage or citizenship status (unless required by law), disability, reproductive health decision making (including, but not limited to, the decision to use or access a particular drug, device, or medical service), marital status, partnership status, caregiver status, domestic violence victim status, familial status, military status, unemployment status, genetic information (including genetic characteristics), or any other protected status under federal, state, or local laws. Hudson River Housing is dedicated to the fulfillment of this policy with respect to all aspects of employment, including, but not limited to, recruiting, hiring, placement, transfer, training, promotion, compensation, termination, and all other terms, conditions, and privileges of employment.