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Information technology technician jobs in Tyler, TX - 94 jobs

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  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Information technology technician job in Tyler, TX

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 1-3 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $33k-45k yearly est. 2d ago
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  • Salesforce Helpdesk Support Specialist

    Origin Bank 4.0company rating

    Information technology technician job in Tyler, TX

    Your Career. Your Story. Let's Write the Next Chapter Together. At Origin Bank, a job isn't just a paycheck - it's a meaningful journey. We're committed to helping you grow both professionally and personally in an environment where people come first. We offer a competitive total rewards package, including generous benefits and compensation tailored to your skills, experience, and education. What truly sets us apart is our people-first culture. Here, you'll be supported by unique initiatives like our Dream Manager program, one-on-one guidance from a nationally certified health and wellness coach, and free access to certified financial professionals who are here to help you plan for your future. If you're looking for a career that empowers you to make meaningful connections, positively impact others, and pursue your personal and professional dreams-we'd love to meet you. Apply today and start the most rewarding chapter of your career with us. Salesforce Help Desk Support Specialist to provide front-line support to Salesforce users across the organization. This role is responsible for monitoring and resolving support tickets through a proprietary ticketing system built within Salesforce, responding to user inquiries via email and phone, and ensuring timely and accurate issue resolution. Word Duties and Responsibilities include the following: * Monitor and manage support tickets within a Salesforce-based ticketing system * Respond to user requests submitted through tickets, email, and phone calls * Troubleshoot and resolve common Salesforce-related issues, including: * User access and permissions * Data entry and record updates * Reports and dashboards * Page layouts and field visibility * Accurately document issues, root causes, and resolutions in Salesforce * Escalate complex issues to Salesforce Administrators or Developers when needed * Ensure tickets are resolved within defined SLAs and properly closed * Communicate clearly and professionally with users throughout the support process * Identify recurring issues and recommend process improvements * Maintain up-to-date knowledge of Salesforce features, internal processes, and support procedures Supervisory Responsibilities - This job has no supervisory responsibilities. Competencies - To perform the job successfully, an individual should demonstrate the following competencies: Analytical - Collects, researches, and analyzes data; Exhibits ability to reason. Problem Solving - Demonstrates attention to detail; Identifies and resolves problems in a timely manner; Develops alternative solutions Technical Skills - Strives to continuously build knowledge and skills; Shares expertise with others. Proficiencies - Demonstrate ability to gain experience needed with Salesforce (and related managed packages), AutoRabit, JIRA, GitHub and other related CRM, LOS, and profitability software to enhance proficiencies. Interpersonal Skills/Customer Service - Exceptional interpersonal skills that involve internal and external contacts regarding company policies, procedures, and programs. Maintains confidentiality; Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments. Oral and Written Communication - Listens and gets clarification; Responds well to questions; Writes clearly and informatively; Able to read and interpret written information. Teamwork - Balances team and individual responsibilities; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone's efforts to succeed. Organizational Support - Follows policies and procedures; Completes analysts tasks correctly and on time; supports organization's goals and values. Judgment - Requires considerable independent judgement, investigation, developing original concepts, interpretation of information or coordination with others with substantial impact. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently. Professionalism - Reacts well under pressure; Treats others with respect and consideration regardless of their status or position. Quality and Quantity - Demonstrates accuracy and thoroughness; Monitors own work to ensure quality; Completes work in timely manner; Works quickly. Adaptability - Adapts to changes in the work environment; Manages competing demands; Able to deal with frequent change, delays, or unexpected events. Attendance/Punctuality and Dependability - Is consistently at work and on time; Follows instructions, responds to management direction. Qualifications to perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Bachelor's degree (B. A.) from four-year college or university in Information Technology or related field preferred; or relative combination of education and Salesforce experience. Required Qualifications and Skills * Experience supporting users in Salesforce (Sales Cloud, Service Cloud, or custom environments) * Strong troubleshooting and problem-solving skills * Excellent verbal and written communication skills * Ability to manage multiple tickets * Customer-service mindset with a focus on issue resolution Preferred Qualifications and Skills * Salesforce Administrator experience or certification (Admin or Advanced Admin preferred) * Experience providing help desk support via phone and email * Knowledge of the Salesforce security model, including profiles, permission sets, and roles * Experience working with SLAs and ticket performance metrics * Basic understanding of workflows, flows, or validation rules * Working Conditions * Regular interaction with internal business users Computer Skills To perform this job successfully, an individual should have knowledge of Salesforce, the Internet, Microsoft Word and Outlook. Intermediate to advanced knowledge of Microsoft Excel. Knowledge of Visual Basic helpful. Ability to use bank-specific software such as Docutreev, IBS etc. Ability to use basic office machines. Bank Culture/Customer Service Skills Promotes the Bank's culture, including the support of our Brand promise and Core Values. Ability and judgment to interact and communicate appropriately with other employees, customers and supervisor. Ability to serve customers, both internal and external, (community/public) in a manner that will reflect superior customer relations and enhance the overall marketing effort of Origin Bank. Physical Demands while performing the duties of this Job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee is frequently required to reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee is occasionally required to stand; walk and climb or balance. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. Noise level in the work environment is usually moderate. This reflects management's assignment of essential functions. It does not prescribe or restrict the tasks that may be assigned. Origin Bank shall, in its discretion, modify or adjust the position to meet the Bank's changing needs. This job description is not a contract and may be adjusted as deemed appropriate in the Bank's sole discretion. Word Compensation Details We believe in competitive compensation. The minimum average base pay for this position based on market is: $45,656.00 Word The minimum base pay could be increased based on factors such as skills, education, or experience. The base pay listed does not include incentives, bonuses, or benefits. We also offer a generous benefits package (more information on benefits can be found here). Word Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. Know Your Rights
    $45.7k yearly Auto-Apply 4d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Information technology technician job in Tyler, TX

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $33k-45k yearly est. 14d ago
  • Now Hiring IT and Telecom Field Technicians

    Hardy Industries 3.7company rating

    Information technology technician job in Tyler, TX

    Job DescriptionBenefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid drivers license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.
    $53k-73k yearly est. 30d ago
  • ON CALL IT and TV Field Technician - Tyler, TX- Hiring NOW

    Geeks On Site 3.1company rating

    Information technology technician job in Tyler, TX

    On-Call IT Field Technician - PC, Mac, Printer & Scanner Support 💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply 📞 Intro Call - A recruiter will contact you for a quick chat 📝 Onboarding - Complete paperwork and tax forms electronically 🔍 Background Check - Mandatory before activation 📅 Set Your Availability - You enter your availability in our tech portal 📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.
    $35 hourly Auto-Apply 14d ago
  • Field Technician Starlink/Dish Network

    Southern Star 4.7company rating

    Information technology technician job in Tyler, TX

    Job Description Training/Base pay rate of $17.00 per hour. The Base rate increases by .50 upon sixty days of employment. We have a Guaranteed Hourly Rate of $20.00 per hour upon completion of training through your first 9 months. This allows time to build your bonus and commission skills. If your post-training base rate, plus bonuses and commission don't bring you to the Guaranteed Hourly Rate, we will increase your pay. However, the earning potential is much higher! Schedule: 2 days off during the week; during slower season enjoy a four-on, three-off schedule. Bonus Opportunity: Earn a Trained and Active Bonus of $750.00, paid in two installments: $375.00 at 60 days of employment and $375.00 at 6 months. About Us: At Southern Star, we are the driving fulfillment force behind award-winning DISH TV, cutting edge Starlink Satellite Internet and innovative home entertainment and security products. As a Southern Star technician, you will be more than a service provider; you will be a technology ambassador, enhancing the way customers interact with technology. Compensation: Base Pay and Commissions: Start with a competitive hourly rate and earn commissions. Performance Incentives: Boost your earnings with performance bonuses. First-Year Potential: Earn between $50,000 - $60,000 or more in your first year. Experienced Technicians: Earn between $60,000 - $85,000+ annually. Training and Growth: Paid Training: Comprehensive training to ensure your success. Support: Continuous support to help you achieve your career goals. Benefits: Insurance: Comprehensive insurance benefits. Retirement: 401K plans. Paid Time Off: Generous paid time off. Life Insurance: Company paid $25,000 life insurance policy. Company Vehicle: Provided upon completion of training. Device Plan: Monthly stipend for using your own smartphone. Employee Discounts: Exclusive discounts through LifeMart, including home mortgage lender savings. Role Requirements: Technical Skills: Strong technical knowledge and the ability to scale ladders up to 38 ft and navigate crawl spaces. Travel: Willingness to travel up to 20% of the time (lodging and per diem covered by SSI). Communication: Excellent communication and customer service skills. Sales: Successfully upsell products and services to customers while installing DISH systems. Time Management: Effective time management skills. Must have a clear Background, Drug Screen and Motor Vehicle Record Join Us: Become a part of Southern Star and transform the way customers experience home entertainment. Apply today and unlock your potential!
    $60k-85k yearly 13d ago
  • Dynamic PC Support Techician

    Worldwide Techservices Open 4.4company rating

    Information technology technician job in Tyler, TX

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit
    $32k-43k yearly est. 60d+ ago
  • Technical Services Analyst II

    Sonic Healthcare USA 4.4company rating

    Information technology technician job in Tyler, TX

    We're not just a workplace - we're a Great Place to Work certified employer! Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members! Position Summary The Technical Services Technician II provides first line support to internal and external clients for all IT Infrastructure and Application related incidents and requests through request tools, emails and telephone calls. Assigns tickets to the appropriate technology support groups and track them to closure. Advises and assists users in solving problems related to hardware, software, networks and peripherals using available technology. Studies and analyzes systems needs, troubleshoots technical problems and trains users. Advises users on the interpretation of IT reports and report capabilities, limitations, etc. Provides user support, new hire system setups, group metrics and desktop/laptop software evaluations and upgrades. Provides quick response to ensure maximum uptime of all users and performs end user training when necessary. Location: Tyler, TX Days: Monday - Friday Hours: Business hours (8am - 5pm), 100% onsite Full Time, Benefits eligible Job Responsibilities Essential Functions: * Technical Support: * Provides immediate response to technical questions and problems related to hardware, network or application related issues. * Quickly determines the scope and urgency of reported problems. * Strong ability to diagnose and troubleshoot problems encountered between personal computer hardware, software and peripherals. * Good understanding of the fundamentals of network and server/desktop administration, installations, upgrades, techniques, tools, materials, and equipment. * Assists in diagnosing and troubleshooting network connectivity and network printing issues. * Works with vendors and maintenance service providers to diagnose, repair and correct issues for users. * Troubleshoots basic to intermediate network issues before escalation to other technical experts. * Participates on an on-call basis. * Configures and installs personal computer hardware and peripherals. * Provide software installation. * Proactive engagement with lab and administrative personnel to build trusting relationships. * Adheres to safety, confidentiality and legal requirements. * Training & Education: * Provides education on systems to all new employees and existing employees as needed. * Applies good understanding of customer service. * Strong ability to work with customers of a widely varying skill level and instill confidence in Information Technology. * Maintains personal technical knowledge by reading publications and attending continuing education courses. * Inventory & Repairs: * Builds desktop PC and setup peripherals. * Performs repairs to hardware, including hard drive, power supply and motherboard replacements, as well as addressing other simple, miscellaneous issues. * Performs operation maintenance on the mission critical systems (i.e., backup, cleaning, etc.) * Special Projects: * Participates in process improvement projects. Skills: * Strong ability to develop business relationships and communicate effectively with the user community, peers and supervisors. * Applies good knowledge of processes and resources required to perform analytical and technical tasks on PC systems. * Experience with help desk or request tracking software. * Experience producing progress reports. * Good ability to use data and logic to quickly find solutions to difficult challenges. * Adheres to schedules and agendas and respects others' time. * Adjusts effectively to new work demands, processes, structures and cultures. * Strong troubleshooting skills. * Completes tasks with minimal supervision. Other Functions: * Perform other duties as assigned. Job Qualifications Required: * Minimum of 2 years of experience providing IT Support in an Enterprise environment. * Strong understanding of IT Service Management (Incident and request management). * Good understanding of Windows Operating System, Personal Computer Hardware, applications and peripherals. * Strong knowledge of desktops, servers, printers, terminal servers, Xerox Document Management, Telecommunication, telecommunications systems, fax servers, and network devices and ability to identify problems and fixes. * Strong networking skills (LAN/WAN/VPN) * Good server administrative skills (Physical/Virtual) Preferred * Associate degree in Information Technology field or relevant IT certifications. Scheduled Weekly Hours: 40 Work Shift: Job Category: Information Technology Company: Sonic Healthcare USA, Inc Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $49k-72k yearly est. Auto-Apply 7d ago
  • IT Analytics Lead

    Brookshire Grocery Company 4.1company rating

    Information technology technician job in Tyler, TX

    At Brookshire Grocery Company (BGC), we're not just about business-we're about building a community where you can thrive. Based in Tyler, Texas, BGC is home to five unique banners-Brookshire's Grocery Company, Super 1 Foods, Spring Market, Fresh by Brookshire's, and Reasor's-operating over 215 + stores across Texas, Louisiana, Arkansas, and Oklahoma. We're all about creating a workplace where you can thrive. At BGC, you matter, your contributions are celebrated, and your future is unlimited. Whether you're launching your career or ready to level up, you'll find a supportive team, endless growth opportunities, and a chance to make an impact. Here's what sets us apart: Wellness that works for you: Comprehensive medical, vision, dental, and prescription coverage. Flexibility and freedom: Paid time off to relax, recharge, and enjoy life. Ownership that empowers: 401(k) plan to help you build a solid future that the Company contributes to. Savings for your lifestyle: Exclusive employee discounts on the things you need most. Investing in your dreams: Scholarships and educational support to fuel your growth. Adventure awaits: Access to a 205-acre outdoor recreation area for unwinding, connecting, and having fun. When you join BGC, you're not just starting a job-you're becoming part of something bigger. We're here to support your goals, inspire your journey, and celebrate your wins. Job Summary: Responsible for the analytics function within the IT department, overseeing the development and implementation of data analytics strategies, tools and technologies within the IT organization. Essential Duties and Responsibilities: Overseed the collection, processing, and analysis of IT data to identify trends, inefficiencies, and opportunities for cost reduction, improved performance, and service reliability. Develops and maintains executive-level dashboards, performance metrics, and reports to monitor key IT services, infrastructure health, security, and system performance. Collaborates with IT management and other departments to ensure data-driven insights align with business objectives and inform strategic decisions. Integrates Artificial Intelligence to optimize and innovate data analytics processes. Performs root cause analysis for recurring IT issues, service disruptions, and other operational challenges. Implements advanced analytics techniques, such as predictive analytics and machine learning models, to forecast IT needs and enhance proactive problem-solving. Ensures the data governance framework is adhered to, maintaining data quality, security, and compliance. Manages the integration of new analytics tools, platforms, and technologies to improve reporting capabilities and IT service management. Communicates complex data insights and technical findings in a clear, actionable manner to both technical and non-technical stakeholders, including leadership. Works with IT teams to improve system performance based on data insights and guide decision-making around resource allocation and capacity planning. Monitors industry trends in IT analytics and apply best practices to enhance the organization's analytics capabilities. Knowledge, Skills and Abilities: Advanced knowledge of Microsoft Office applications including Excel, Access, Word, Outlook and PowerPoint. Advanced knowledge of Data Analytics tools, trends and capabilities Intermediate knowledge of Artificial Intelligence and its integration into data analytics processes. Advanced knowledge of self-service reporting tools. Advanced knowledge of data structures, database management, and data governance principles. Intermediate knowledge of SAP reporting and transactional applications. Basic mathematical skills. Ability to absorb and guide new cloud functions including Snowflake, Azure Data Factory and PowerBI. Ability to lead and motivate others. Strong negotiation skills. Ability to work in a highly creative, driven manner. Ability to quickly adapt to new work structures, environments, and processes. Ability to communicate effectively in written and verbal form. Ability to comprehend and interpret information. Ability to prepare reports and business correspondence. Ability to research information, establish facts and draw valid conclusions. Ability to learn new technology systems, methods and processes. Ability to reason, form concepts and recognize and solve problems. Ability to analyze information. Ability to show information in presentation or diagram form. Ability to maintain confidentiality regarding sensitive information. Ability to occasionally travel to off-site and out-of-town locations with possible overnight stays. Ability to work flexible schedules including nights, weekends and holidays. Must be attentive to potential hazards and remedy or place appropriate warning signs or devices around or near the hazard as soon as is reasonably possible. Must report any potential hazards that cannot be immediately remedied to a supervisor. Education, Experience and Qualifications: Bachelor's degree in related degree and six or more years of related experience; and/or an equivalent combination of education and/or experience required. Partners must be 21 years of age or older to drive for Company business in accordance with the BGC Business Driver Policy. Physical Demands: Continuously required to use close vision, distance vision, depth perception or the ability to focus. Frequently required to talk and hear. Frequently required to use hands for reaching, touching or handling. Frequently required to use fine finger movements (ex. sorting and typing). Frequently required to sit for long periods of time. Occasionally required to push, pull, maneuver or lift objects up to 40 lbs. Occasionally required to bend, kneel or squat. Occasionally required to stand or walk. Occasionally required to drive. Attendance at work is required. Work Context and Environment: Work is generally performed in an office environment with occasional visits to retail stores. Quiet to moderate noise level. Ready to find your place? BGC is “A Career Where You Belong.” Brookshire Grocery Company strives to provide a safe, drug and alcohol-free environment for its partners and customers. The Company is an Equal Opportunity Employer and makes employment decisions without regard to race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, age , disability, genetic information or military status and any other trait protected by law.
    $96k-119k yearly est. Auto-Apply 60d+ ago
  • Technical Specialist

    United Ag & Turf

    Information technology technician job in Van, TX

    Requirements Experience, Education, Skills and Knowledge: 5+ years experience in Service Department operations Demonstrated outstanding customer service and communication skills Proven experience solving problems effectively with best possible outcome for all involved Experience using computer software such as Microsoft Office, Dealer Business System and internet based systems Experience with the mechanical, electrical and hydraulic systems used in off road, construction, lawn, or heavy equipment Experience working with customers Ability to write and speak effectively to individuals and groups Familiar with John Deere and competitive products Ability to analyze and interpret internal reports Ability to work extended hours and weekends as needed High School Diploma or equivalent experience
    $67k-106k yearly est. 60d+ ago
  • IT Support Associate

    Towson University 3.8company rating

    Information technology technician job in Tyler, TX

    * Provides technical support (hardware and software) to the university for all Dining Services point of sale equipment (Infor) and assorted peripherals. Issues may be reported via the Zoho Help Desk system, emails, and/or phone calls and are acted upon and resolved accordingly. * Diagnosis hardware and networking issues, and replaces equipment around campus (dining halls, retail locations, concession stands) as needed. * Provides hardware support for Grubhub's mobile food ordering system, as well as Starship's autonomous delivery food robots. Support for Dining Services may be required at events where Onecard is accepted for dining purchases. * Acts as a liaison between Auxiliary Services and OTS. * High School Diploma or GED and two years experience with the types of hardware and software to be supported, one year of which included user support, user training, and/or programming. * Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis with 30 college credits being equivalent to one year of experience. Additional requirements: * Thorough knowledge of point of sale registers, tablets, workstations, laptops, printers, computer peripherals, and specific software used within Auxiliary Services. * Ability to analyze and solve problems that arise daily. * Ability to make decisions that better the university. * Ability to communicate effectively both orally and in writing with all types of users; to work effectively with clients and other IT professionals; to provide guidance and instruction to users.
    $22k-25k yearly est. 4d ago
  • Manager of Information Technology Help Desk

    Cavender's 4.5company rating

    Information technology technician job in Tyler, TX

    Job Description The Manager of IT Help Desk is responsible for establishing and leading a Managed Service Help Desk model while directly supervising the Help Desk team. Reporting to the Director of Infrastructure and Security, this role provides strategic and functional leadership in delivering consistent, high-quality support across Cavender's. The Manager will oversee daily operations, manage direct reports, develop processes and training, and drive service improvements that align with company objectives. This position serves as a global service provider supporting company-wide IT needs and initiatives, including Service Level Agreements, KPIs, training, and emergency response processes. Duties and Responsibilities Support the “Cavender's Culture” and drive our Mission, Vision, and Values. Be a strategic partner to the IT Department and other functional areas of the company. Establish and lead a Managed Service Help Desk model, implementing systems and procedures that the IT Team and business partners can use effectively. Directly supervise Help Desk staff, providing coaching, performance management, and professional development. Oversee all requests, incidents, and problems to ensure timely resolution and consistent service, acting as the escalation point for complex support issues. Develop and mature phone and ticket escalation processes, including enhancing self-service and automated recovery capabilities. Determine the root cause of issues and prepare Root Cause Analysis documentation as needed. Build or obtain training materials for support staff and ensure team readiness. Schedule working times, including on-call schedules and code deployment activities, and provide backup support as necessary. Provide data and reporting of KPIs and trends to IT and company leadership, driving continuous improvement initiatives. Manage communication around outages and emergency activities. Review feedback to improve services, tools, and support experiences. Plan, direct, and coordinate Help Desk projects to ensure timely, on-budget completion. Forecast deficiencies and unrealistic expectations while identifying scalable, supportable solutions. Prioritize requests from business partners in alignment with Cavender's strategic vision. Qualifications and Requirements Bachelor's degree in Information Technology or related field, or equivalent work experience. Proven experience managing IT support teams with direct reports. Track record of building and maturing hybrid Managed Service support models. Ability to develop documented Standard Operating Procedures and processes for business customers. Relevant hardware and software certifications. Project management experience. Strong analytical and problem-solving skills. Ability to handle sensitive matters with discretion and professionalism. Customer service oriented with a proactive problem-solving attitude. Self-motivated and able to work independently and as part of a team. Proven ability to manage multiple concurrent projects and meet deadlines and budgets. Based in Tyler, TX at our Home Office; Tyler area residence. Ability to travel up to 15%. Preferred Skills 6+ years of experience in an IT technical environment. Experience supervising and developing Help Desk teams. Strong team player with excellent collaboration skills. Commitment to meeting customer expectations and deadlines. Experience working in a retail environment. Cavender's is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, military status, national origin, sex, ancestry, age, sexual orientation, pregnancy, disability, genetic information, or any other personal characteristic protected under federal, state, or local law. Cavender's will provide reasonable accommodations for persons with a disability upon request. If you have a disability and need assistance completing the application, please call Customer Service at (888) 361 - 2555 or visit your nearest Cavender's store.
    $32k-45k yearly est. 11d ago
  • IT Technician

    Robroy Industries 3.9company rating

    Information technology technician job in Gilmer, TX

    The IT Technician supports day-to-day technology needs across the plant. This role ensures systems, hardware, and software stay running reliably so production teams can do their jobs safely and efficiently. The technician provides frontline troubleshooting, maintains equipment, and follows established standards that keep operations stable. Key Responsibilities * Provide on-site technical support for computers, printers, handheld devices, and other plant hardware * Install, configure, and maintain workstations, software, and approved applications * Support network connectivity issues, including wired, wireless, and VPN * Troubleshoot problems related to scanners, label printers, production terminals, and shop-floor equipment interfaces * Assist with user account setup, password resets, and access permissions following established security protocols * Perform routine maintenance on systems and equipment to minimize downtime * Document work performed, incidents, and resolutions in the ticketing system * Escalate complex issues to higher-level IT staff when needed * Support hardware replacements, upgrades, and rollouts during planned projects * Maintain inventory of IT assets and ensure equipment is labeled, tracked, and properly stored * Follow IT, cybersecurity, and safety policies consistently * Provide support during outages, system updates, or recovery efforts * Train employees on basic technology use and best practices when needed Qualifications * 1-3 years of IT support experience, preferably in a manufacturing or industrial environment * Strong troubleshooting skills for Windows-based systems and common business applications * Experience with networks, printers, and basic hardware repair * Familiarity with Active Directory, Office 365, and ticketing systems * Ability to work independently, manage priorities, and respond quickly to plant needs * Clear communication skills-able to support users at all technical levels * Physical ability to lift equipment (up to ~50 lbs), crawl under desks, climb a ladder, and move between production areas Preferred Qualifications * Bachelor's degree in IT, computer science, or related field (or equivalent experience) * Experience with PLC interfaces or shop-floor systems (helpful but not required) * Basic understanding of cybersecurity and backup procedures Work Environment * Primarily plant-based with regular movement between production and office spaces * Requires adherence to PPE and safety rules * Occasional overtime during outages, upgrades, or high-priority issues
    $41k-63k yearly est. 36d ago
  • Entry Level Computer Technicians

    Smartech

    Information technology technician job in Tyler, TX

    SMARTECH is a National Service Provider of PC, Server, and Printer maintenance and repair. We are looking for a highly motivated IT contractor to work in a fast-paced field service role. Applicants should have 2 years of IT hardware experience. Assignments will include traveling to customer sites to make warranty hardware replacements on desktops, laptops, and tablets. This is a 1099 independent contractor position. IMMEDIATE NEED TO HIRE-COMPUTER HARDWARE TECHNICIAN Working Place: Tyler, TX, United States Department : Unisys
    $34k-47k yearly est. 60d+ ago
  • IT/Broadcast Technician

    Tegna 4.5company rating

    Information technology technician job in Tyler, TX

    TEGNA Inc. (NYSE: TGNA) helps people thrive in their local communities by providing the trusted local news and services that matter most. With 64 television stations in 51 U.S. markets, TEGNA reaches more than 100 million people monthly across the web, mobile apps, streaming, and linear television. Together, we are building a sustainable future for local news. Are you passionate about technology and broadcast systems? Do you thrive in dynamic environments where you can make an immediate impact? KYTX, the TEGNA-owned CBS affiliate in Tyler, TX, is looking for an IT/Broadcast Technician to join our talented team and play a key role in keeping our broadcast operations running smoothly. As part of our technical team, you'll be at the forefront of supporting both IT and broadcast systems, ensuring our broadcast equipment and network operations to deliver top-quality content to our viewers. This role offers the perfect opportunity for someone with a strong background in IT systems, hardware, and broadcast technology to make their mark in a fast-paced media environment. What You'll Do: Support IT and Broadcast Systems: Maintain, troubleshoot, and optimize IT systems, servers, networks, and broadcast equipment that ensure seamless broadcast operations. Monitor and Troubleshoot Broadcast Systems: Oversee the performance of broadcast systems, ensure top-quality audio/video, and resolve any issues quickly during live or recorded broadcasts. Content Ingestion and Storage: Assist in managing content workflows-ingesting, storing, and retrieving data on broadcast servers and cloud systems with a focus on data integrity. Install and Configure Equipment: Manage and install broadcast equipment like cameras, servers, routers, switches, encoders, and control systems. Support Digital Streaming Operations: Collaborate with the digital streaming team to ensure smooth hardware and software operations. Solve Problems Under Pressure: Respond to technical issues with speed and precision, ensuring minimal downtime during live broadcasts. Collaborate Across Teams: Work closely with production, technical, and other departments to improve broadcast operations and address technical challenges. Other Duties as Assigned: Help improve and streamline our broadcast and IT infrastructure as needed. What You Need to Succeed: Education & Experience: A degree in IT or 2-4 years of experience in a broadcast/IT environment. Technical Expertise: Strong knowledge of broadcast equipment (servers, routers, switches, encoders), IT systems, and networking protocols. Problem-Solving Skills: A natural ability to diagnose and resolve hardware, software, and network issues quickly and efficiently. IT Security Knowledge: Familiarity with IT security best practices, including firewalls, antivirus tools, and network monitoring. Adaptability Under Pressure: Ability to thrive in a fast-paced environment, especially during live broadcasts. Communication Skills: Strong interpersonal and communication skills for working across multiple teams. Physical Requirements: Ability to lift 50 lbs. and work at heights (on ladders) as necessary. Availability: Our work is 24/7, and you must be able to respond quickly to emergencies or technical issues as they arise. #LI-MS1 Benefits: TEGNA offers comprehensive benefits designed to safeguard the physical, mental and financial health of our employees and their families. TEGNA offers two medical plan options for full and part-time employees through Blue Cross Blue Shield of Texas, as well as access to dental and eye care coverage; fertility, surrogacy and adoption assistance; disability and life insurance. Our 401(k) program offers full, part-time and temporary employees the opportunity to contribute 1% - 80% of their pay on a pre-tax basis to TEGNA's 401(k). Contributions made up to the first 4% of pay are eligible for a 100% match from the company and are 100% vested from day one. Regardless of participation in TEGNA medical plans, ALL employees and their eligible family members receive nine free virtual doctor's appointments with a physician through Teladoc, and 12 free annual therapy sessions with a licensed clinician through Spring Health. TEGNA offers a generous Paid Time Off (PTO) benefit as well as nine paid holidays per year. * Some jobs are covered by a collective bargaining agreement and thus some or all of the benefits described herein may not apply. For example, some newsroom bargaining unit employees receive health and retirement benefits under plans administered by the union. EEO statement: TEGNA Inc. is a proud equal opportunity employer. We are proud to be an equal opportunity employer, hiring and developing individuals from diverse backgrounds and experiences to add to our collaborative culture. We value and consider applications from all qualified candidates without regard to actual or perceived race, color, religion, national origin, sex, gender, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, disability, medical condition, enrollment in college or vocational school, political affiliation, military or veteran status, citizenship status, genetic information, or any other basis protected by federal, state or local law. TEGNA will reasonably accommodate qualified individuals with disabilities in accordance with applicable law. If you are in need of an accommodation in order to submit your application, please email *************** Recruiting Fraud Alert: To all candidates: your personal information and online safety are important to us. Only TEGNA Recruiters or Hiring Managers will reach out to you regarding consideration of your application or background. Communications with TEGNA employees will either come from a TEGNA email address with a domain of tegna.com or one of our affiliate station domains. Recruiters or Hiring Managers will never request payments, ask for financial account information or sensitive information such as social security numbers. Privacy Notice for California Residents SMS Messaging Privacy Policy
    $34k-43k yearly est. Auto-Apply 1d ago
  • Junior Structural CAD Technician

    Volkert Inc. 4.5company rating

    Information technology technician job in Tyler, TX

    Job Description Are we the road to your future? We are currently searching for an experienced Junior Structural CAD Technician to support our Southwest Region located in Texas. To be considered for this position, applicants must have, at minimum, a degree in Computer Aided Drafting or similar field and 3 years of prior experience with structural drafting. What you'll be doing: Provide assistance to engineers using OpenBridge Designer to create bridge detail plans and perform minor design work on bridge projects Contribute to project production sheets by adding dimensions and laying out plans, title and detail sheets on production sets of plans Prepare minor mathematical calculations and quantity calculations for roadway/bridge projects Work with engineers to develop 3D models using both Open Road Designer and Open Bridge Designer Research applicable design codes and guidelines to ensure design compliance Research design options and documents findings Coordinates assignments with project team and supervisor Perform quality control reviews of design plans and calculations Perform other duties as assigned by supervisor Be a team player and assist other groups as needed What you need to have: Associate degree from a technical or four-year school 3-10 years of prior experience with structural and/or roadway drafting Degree in Computer Aided Drafting or similar field is preferred Familiar with TxDOT Bridge Detailing Manual and TxDOT Bridge Standards Experience in Open Road Designer is preferred Experience in Autodesk Civil 3D is a plus Excellent communication skills and ability to work within a team environment Ability to pass a pre-employment drug screening to ensure a safe and productive work environment. Volkert adheres to federal guidelines, which may include testing for substances such as marijuana. Please note that federal regulations may differ from state-specific guidelines If applicable to the position, a post offer fit for duty evaluation to ensure the individual can safely perform the essential functions of the role Valid driver's license A satisfactory motor vehicle report (MVR) Why Volkert? Volkert is employee owned and a Top 100 design firm, committed to providing clients with creative solutions for sustainability, including improvements to infrastructure, the environment, and natural resources. Founded in 1925, Volkert is celebrating a century of serving our employees, clients, partners, and communities. At Volkert, we pride ourselves on providing all of our employees with competitive compensation, positive work/life balance, and professional development opportunities, as well as fostering a diverse and inclusive workplace in all of our offices nationwide. Key Benefits: Employee Stock Ownership Plan (ESOP) Medical, Dental, & Vision 401(k) retirement savings plan + employer matching Paid Time Off (PTO) and holidays Employer-Paid Life/AD&D insurance Employer-Paid short-term disability and long-term disability Wellness incentives Student Debt Retirement Match Additional voluntary benefits The words from our Chairman of the Board and Chief Executive Officer, Thomas A. Hand, PE, capture best how you can make an impact while working for Volkert. “ For a century, Volkert has done meaningful work that improves our infrastructure and quality of life throughout our communities. We are proud of our one-hundred-year legacy and humbled by the opportunities ahead of us as we look forward to our next century of service. With our commitment to employee ownership and sustainable growth, you can build a career here that really makes a difference .” - Thomas A. Hand, PE, Chairman of the Board and Chief Executive Officer EOE-Race/Sex/Vets/Disabled Volkert does not accept unsolicited resumes from headhunters, recruitment agencies or fee-based recruitment services. #LI-SD1 TX
    $72k-100k yearly est. 11d ago
  • Computer Repair Technician

    Nerdstogo

    Information technology technician job in Tyler, TX

    Company OverviewNerdsToGo is a rapidly growing technology-based service company with a mission to provide the best white-glove service in the business. We strive every day to provide outstanding technology services for residential and small business customers, demystifying technology and making it accessible for all. Job SummaryThe Computer Repair Technician will complete small business network installations, desktop configurations, installations and upgrades of personal and business computer hardware and software, perform inventories and preventative maintenance, provide network troubleshooting support, and software and operating system support on Mac and all versions of Windows. We are looking for IT support technicians with a strong field service background and customer service skills, solid technical skills, good communication skills and the desire to be a part of growing an exciting team! Responsibilities Onsite computer solutions for Windows-based PCs and Apple computers Network installation and maintenance (wired, wireless, LAN, WAN) Data recovery and loss prevention Virus protection and Spyware/Adware removal Computer security enhancement PC Hardware and software fault isolation and repair System repair and upgrades Software upgrade and installation Working with non-technical customers and setting them at ease Qualifications 2-5 years of experience with Windows-based PCs (Win7, Win8, Win10, Win11), Mac, and networking Strong knowledge of PC troubleshooting and repair, both hardware and software/OS Knowledge of network troubleshooting, wiring, PC troubleshooting (ex. Network+, MCSE, etc.) Proficiency with peer-to-peer and client/server network configurations and troubleshooting Managed Services Provider (MSP) experience a plus Benefits/Perks Great culture & team building events Ongoing training Skills development with senior technicians Access to company vehicles Opportunity to be a part of a fast growing and exciting brand! Compensation: $17.00 - $30.00 per hour IT SERVICE PROFESSIONALS NerdsToGo is dedicated to providing customers with fast, friendly, and knowledgeable Computer Service and Technology Solutions for a variety of devices. Our professional “Nerds” can help fix your Apple, Android, or Microsoft product, from cracked iPhones to slow or unresponsive laptops and everything in between. JOIN OUR TEAM AT NERDSTOGO At NerdsToGo, our technicians don't just "go to work." Our business model has created a culture of excellence where Nerds are given the opportunity to grow and profit from their skills, while offering a high-standard of professional service to each and every one of our many loyal customers. If you are ready for an opportunity to do what you love doing, have fun, and be part of one of the fastest growing companies in the industry, you've come to the right place. NOW HIRING! We're growing fast, so we're looking for skilled applicants to fill positions throughout the country. If computers, smartphones, and tablets "speak to" you, or if you're looking to expand your talents and start helping others with their IT problems, NerdsToGo may be the right fit for you. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Nerds To Go Corporate.
    $17-30 hourly Auto-Apply 60d+ ago
  • Seasonal, Operations Technical Specialist

    H&R Block, Inc. 4.4company rating

    Information technology technician job in Tyler, TX

    Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It's an exciting time to be a part of H&R Block! What you'll do... As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season. Day to day, you'll… * Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages * Deliver supplies and materials to and from tax office locations in a timely and organized manner * Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards * Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst * Maintain an inventory of district resources * Track and control hot spare computer equipment in the district * Document hardware problems and their resolution within the ticketing system * Maintain up-to-date technical knowledge of the department's supported products and systems * Participate in all required training relevant to the position and perform other duties as assigned What you'll bring to the team... Education: * High school diploma or equivalent Work Experience: * Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools * Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware * Must have reliable transportation to travel between office locations as required * Must be able to work independently * Must be able to lift 55 pounds * Demonstrated decision-making, analytical, and problem-solving skills * Demonstrated organization, prioritization, and project coordination skills * Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates * Effective time management and multi-tasking skills * Ability to follow direction Why work for us Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You'll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being. Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com. Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person's race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law. As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season. Day to day, you'll… * Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages * Deliver supplies and materials to and from tax office locations in a timely and organized manner * Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards * Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst * Maintain an inventory of district resources * Track and control hot spare computer equipment in the district * Document hardware problems and their resolution within the ticketing system * Maintain up-to-date technical knowledge of the department's supported products and systems * Participate in all required training relevant to the position and perform other duties as assigned
    $59k-79k yearly est. Auto-Apply 22d ago
  • Helper Coordinator

    Lancesoft 4.5company rating

    Information technology technician job in Longview, TX

    In business since 2000, LanceSoft is a nationally certified Minority Business Enterprise (MBE) that has established itself as a pioneer in providing highly scalable, cost-effective workforce solutions to a diverse set of customers across various industries in the United States. Headquartered in Virginia, LanceSoft currently operates out of several locations in the US and Canada. Job Description Shift Time: 3:00pm to 11:00pm The Helper Coordinator is responsible for reviewing the daily helper needs provided by the operations and coordinate the daily staffing of helpers. The Coordinator is also responsible for reviewing helper hours for accurate recording of time and assignments. They will work closely with the operation, communicating helper performance and administration of uniforms and tracking helper performance. Qualifications Minimum Requirements: Must have excellent organizational skills. Ability to communicate effectively both written and oral. Solid working knowledge of MS Office. Ability to interact with people holding different positions as well as different responsibilities. Additional Information
    $33k-45k yearly est. 2d ago
  • Customer Site Warehouse Support

    Fastenal 4.4company rating

    Information technology technician job in Longview, TX

    420 N Eastman Rd, Longview, TX 75601 TX535 Single Customer Store Part-time Shift(s): MON TUE WED THU FRI 7:00am - 5:00pm 10 - 28 hours/week Find your future at Fastenal! Our distribution center is hiring energetic, team oriented individuals to work in our fast pace warehouse! Fastenal Company is committed to environmental protection and to providing a safe and healthy workplace for all employees. We strive to integrate EHS & Sustainability considerations into all our business decisions, plans, and operations. Working as Part-time Customer Site Warehouse Support, you will facilitate the movement of product through our customer site. This is an entry-level position based out of our branch located at 420 N Eastman Rd, Longview, TX 75601. This position may offer a flexible schedule after a period of onboarding, training, and meeting performance goals. RESPONSIBILITIES: The duties and responsibilities of this position include, but are not limited to: o Operating computer programs and wireless hand held devices o Moving and handling product accurately o Auditing and preparing outgoing shipments to customer facilities o Maintain the cleanliness/organization of work area o Complying with health, safety and sustainability rules and expectations o Participating in activities and programs that help the company achieve health, safety and sustainability objectives o Learning, passing, and practicing various environmental health and safety trainings REQUIRED POSITION QUALIFICATIONS: The following skills and qualifications are required for this position: o 18 years of age or older, due to the nature of work o Possess a current full valid driver's license issued in the country where the job is located (including successful completion of any applicable graduated license program for your state or province) as well as the ability to meet our driving record requirements to use a company vehicle, as needed o Learn and perform multiple tasks in a fast paced environment o Work independently as well as in a team environment o Willingness to work a flexible schedule/extra time as needed o Demonstrate our core values of ambition, innovation, integrity and teamwork o Lift, slide, carry and lower packages that typically weigh 25lbs-50lbs and may weigh up to 75lbs o Pass the required drug screen (applicable in the US, Puerto Rico and Guam ONLY) PREFERRED POSITION QUALIFICATIONS: o Prior warehouse experience o Prior experience operating a forklift ABOUT US: Since 1967 Fastenal has grown as a distributor of industrial and construction supplies from a single branch to a Fortune 500 company with over 3,000 servicing locations, each providing tailored local inventory and personal service for our customers. As we've expanded across the world, we've retained a core belief in people and their ability to accomplish remarkable things - if given the opportunity. From this philosophy stems an entrepreneurial culture that challenges every employee to run their own business, create their own success, and advance to become company leaders. As a growth company with a solid financial position, we are committed to training, promoting from within, and creating opportunities for our employees. If you have an entrepreneurial spirit and are looking to make your mark as part of an elite growth company, you won't find a better fit than Fastenal. PART-TIME BENEFIT: Fastenal offers a 401(k) with an employer contribution.
    $40k-50k yearly est. 2d ago

Learn more about information technology technician jobs

How much does an information technology technician earn in Tyler, TX?

The average information technology technician in Tyler, TX earns between $27,000 and $80,000 annually. This compares to the national average information technology technician range of $28,000 to $83,000.

Average information technology technician salary in Tyler, TX

$46,000

What are the biggest employers of Information Technology Technicians in Tyler, TX?

The biggest employers of Information Technology Technicians in Tyler, TX are:
  1. TEGNA
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