Office aide vs office support clerk

The differences between office aides and office support clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an office aide and an office support clerk. Additionally, an office support clerk has an average salary of $32,040, which is higher than the $29,255 average annual salary of an office aide.

The top three skills for an office aide include data entry, phone calls and telephone calls. The most important skills for an office support clerk are customer service, data entry, and word processing.

Office aide vs office support clerk overview

	Office Aide	Office Support Clerk
Yearly salary	$29,255	$32,040
Hourly rate	$14.06	$15.40
Growth rate	-5%	-5%
Number of jobs	76,712	185,683
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 45%	Bachelor's Degree, 40%
Average age	47	47
Years of experience	2	2

What does an office aide do?

Also called an office assistant, an office aide is someone whose responsibility focuses on secretarial and administrative tasks in health practices, schools, businesses, or any other institution. Office aides help with logistical and clerical needs like copying files, curating schedules, and answering phones. They manage and organize files, receive and direct visitors, create presentations, and answer emails. The skills they need include computer and email use, filing documents, answering multiline phone systems, and typing.

What does an office support clerk do?

Office support clerks are professionals who provide clerical and administrative duties that support the daily activities of an organization's office setting. These clerks are required to answer incoming calls from clients while maintaining all office and cleaning supplies for the organization. They must communicate with clients and direct them to the appropriate department to ensure quality customer service. Office support clerks must also utilize the automated word processing equipment so that they can produce reports, statistical information, and other departmental information.

Office aide vs office support clerk salary

Office aides and office support clerks have different pay scales, as shown below.

	Office Aide	Office Support Clerk
Average salary	$29,255	$32,040
Salary range	Between $22,000 And $37,000	Between $25,000 And $39,000
Highest paying City	Olympia, WA	Tualatin, OR
Highest paying state	Washington	Washington
Best paying company	Community Solutions	Sierra Pacific Industries
Best paying industry	Health Care	Finance

Differences between office aide and office support clerk education

There are a few differences between an office aide and an office support clerk in terms of educational background:

	Office Aide	Office Support Clerk
Most common degree	Bachelor's Degree, 45%	Bachelor's Degree, 40%
Most common major	Business	Business
Most common college	Northwestern University	Western Carolina University

Office aide vs office support clerk demographics

Here are the differences between office aides' and office support clerks' demographics:

	Office Aide	Office Support Clerk
Average age	47	47
Gender ratio	Male, 24.2% Female, 75.8%	Male, 22.7% Female, 77.3%
Race ratio	Black or African American, 10.0% Unknown, 4.5% Hispanic or Latino, 23.5% Asian, 8.3% White, 52.8% American Indian and Alaska Native, 0.9%	Black or African American, 9.4% Unknown, 4.7% Hispanic or Latino, 18.7% Asian, 7.7% White, 58.5% American Indian and Alaska Native, 1.1%
LGBT Percentage	6%	6%

Differences between office aide and office support clerk duties and responsibilities

Office aide example responsibilities.

Manage operational FedEx relationship through order fulfillment, shipment tracking, and communication with parties involve in shipment transaction.
Handle bulk mailings for annual donations, alumni & target donors.
Elaborate letters, PowerPoint presentations.
Create PowerPoint presentations used for school development.
Administer executive responsibilities to assist the office manager with administrative task and operating QuickBooks.
Ensure sensitive information pertaining to veterans are kept secure.

Office support clerk example responsibilities.

Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic.
Audit all deductions for each employee on payroll for various deductions such as; health care, dental and uniforms.
Initiate contact among current and potential clients by assisting in application process, new hire paperwork, and client payroll.
Compile PowerPoint presentations for various department heads.
Assist in creating Microsoft PowerPoint presentations and other documents for staff development and productivity.
Handle administrative work relate to operational process of the office and patients clinical information.

Show more

Office aide vs office support clerk skills

Common office aide skills

Data Entry, 16%
Phone Calls, 15%
Telephone Calls, 8%
Customer Service, 6%
Front Desk, 5%
Database Systems, 5%

Common office support clerk skills

Customer Service, 19%
Data Entry, 17%
Word Processing, 7%
Office Equipment, 6%
Front Desk, 5%
Database Systems, 5%

Office Aide vs. similar jobs

Office Aide related careers

Office Aide related jobs

What similar roles do

Updated January 8, 2025

Browse office and administrative jobs

A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
R
S
T
U
V
W
X
Y
Z