Office support clerk vs clerk's assistant/administrative assistant

The differences between office support clerks and clerks's assistant/administrative assistant can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an office support clerk and a clerk's assistant/administrative assistant. Additionally, a clerk's assistant/administrative assistant has an average salary of $33,551, which is higher than the $32,040 average annual salary of an office support clerk.

The top three skills for an office support clerk include customer service, data entry and word processing. The most important skills for a clerk's assistant/administrative assistant are data entry, customer service, and telephone calls.

Office support clerk vs clerk's assistant/administrative assistant overview

	Office Support Clerk	Clerk's Assistant/Administrative Assistant
Yearly salary	$32,040	$33,551
Hourly rate	$15.40	$16.13
Growth rate	-5%	-8%
Number of jobs	185,683	54,831
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 40%	Bachelor's Degree, 34%
Average age	47	50
Years of experience	2	2

What does an office support clerk do?

Office support clerks are professionals who provide clerical and administrative duties that support the daily activities of an organization's office setting. These clerks are required to answer incoming calls from clients while maintaining all office and cleaning supplies for the organization. They must communicate with clients and direct them to the appropriate department to ensure quality customer service. Office support clerks must also utilize the automated word processing equipment so that they can produce reports, statistical information, and other departmental information.

What does a clerk's assistant/administrative assistant do?

A clerk's assistant/administrative assistant is responsible for supporting the company's operations and customers' needs by performing administrative and clerical duties as needed. Clerk's assistants/administrative assistants respond to customers' inquiries and concerns, acknowledging and processing orders, and posting their payments. They also sort company documents, manage office supply inventory, submit business transaction reports, schedule appointments, and operate office equipment. A clerk's assistant/administrative assistant must be very organized. They must also have excellent time-management and multitasking skills to perform office duties with high accuracy and efficiency under minimal supervision.

Office support clerk vs clerk's assistant/administrative assistant salary

Office support clerks and clerks's assistant/administrative assistant have different pay scales, as shown below.

	Office Support Clerk	Clerk's Assistant/Administrative Assistant
Average salary	$32,040	$33,551
Salary range	Between $25,000 And $39,000	Between $27,000 And $41,000
Highest paying City	Tualatin, OR	Simi Valley, CA
Highest paying state	Washington	Hawaii
Best paying company	Sierra Pacific Industries	ADM
Best paying industry	Finance	Government

Differences between office support clerk and clerk's assistant/administrative assistant education

There are a few differences between an office support clerk and a clerk's assistant/administrative assistant in terms of educational background:

	Office Support Clerk	Clerk's Assistant/Administrative Assistant
Most common degree	Bachelor's Degree, 40%	Bachelor's Degree, 34%
Most common major	Business	Business
Most common college	Western Carolina University	Western Carolina University

Office support clerk vs clerk's assistant/administrative assistant demographics

Here are the differences between office support clerks' and clerks's assistant/administrative assistant' demographics:

	Office Support Clerk	Clerk's Assistant/Administrative Assistant
Average age	47	50
Gender ratio	Male, 22.7% Female, 77.3%	Male, 13.4% Female, 86.6%
Race ratio	Black or African American, 9.4% Unknown, 4.7% Hispanic or Latino, 18.7% Asian, 7.7% White, 58.5% American Indian and Alaska Native, 1.1%	Black or African American, 9.1% Unknown, 3.9% Hispanic or Latino, 16.0% Asian, 3.8% White, 66.5% American Indian and Alaska Native, 0.7%
LGBT Percentage	6%	6%

Differences between office support clerk and clerk's assistant/administrative assistant duties and responsibilities

Office support clerk example responsibilities.

Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic.
Audit all deductions for each employee on payroll for various deductions such as; health care, dental and uniforms.
Initiate contact among current and potential clients by assisting in application process, new hire paperwork, and client payroll.
Compile PowerPoint presentations for various department heads.
Assist in creating Microsoft PowerPoint presentations and other documents for staff development and productivity.
Handle administrative work relate to operational process of the office and patients clinical information.

Clerk's assistant/administrative assistant example responsibilities.

Manage and update social media outlets including Facebook and LinkedIn.
Reconcile claim and ACH payments.
Mail out/process ACH payments to vendors.
Assist with presentation set up and document distribution on HIPPA guidelines and regulations.
Prepare weekly payroll for all employees per week using QuickBooks and excel, payroll reports and customers invoices.
Prepare and create customer invoices utilizing QuickBooks.

Office support clerk vs clerk's assistant/administrative assistant skills

Common office support clerk skills

Customer Service, 19%
Data Entry, 17%
Word Processing, 7%
Office Equipment, 6%
Front Desk, 5%
Database Systems, 5%

Common clerk's assistant/administrative assistant skills

Data Entry, 19%
Customer Service, 15%
Telephone Calls, 8%
Purchase Orders, 7%
Financial Reports, 4%
Front Desk, 4%

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Office Support Clerk
Office Support Clerk vs Clerk's Assistant/Administrative Assistant

Updated January 8, 2025

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