Office worker vs front office clerk

The differences between office workers and front office clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an office worker and a front office clerk. Additionally, an office worker has an average salary of $41,003, which is higher than the $31,051 average annual salary of a front office clerk.

The top three skills for an office worker include data entry, administrative tasks and powerpoint. The most important skills for a front office clerk are patients, check-in, and data entry.

Office worker vs front office clerk overview

	Office Worker	Front Office Clerk
Yearly salary	$41,003	$31,051
Hourly rate	$19.71	$14.93
Growth rate	-5%	-5%
Number of jobs	84,397	163,789
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 48%	Associate Degree, 28%
Average age	47	47
Years of experience	2	2

What does an office worker do?

An office worker is responsible for performing administrative and clerical duties to support the daily operations of the business. Office workers assist in receiving calls to respond to the clients' inquiries and concerns, as well as welcoming visitors, verifying their appointments, and leading them to the appropriate personnel and department for their business needs. They also do data processing, sorting mail, and filing documents for easy retrieval and reference, especially during meetings and company activities.

What does a front office clerk do?

A front office clerk performs various administrative and secretarial duties, including welcoming and greeting clients and visitors, answering telephone calls, and managing the office budget. You will be responsible for monitoring, organizing, and forwarding emails and maintaining files and records. Other duties include following company policies and procedures, organizing transportation for guests, and handling and resolving guest complaints. In addition, you will also be responsible for invoicing and billing guests for their stay and used services.

Office worker vs front office clerk salary

Office workers and front office clerks have different pay scales, as shown below.

	Office Worker	Front Office Clerk
Average salary	$41,003	$31,051
Salary range	Between $23,000 And $71,000	Between $25,000 And $37,000
Highest paying City	San Francisco, CA	Minneapolis, MN
Highest paying state	California	Alaska
Best paying company	Fred Hutch	Limbach
Best paying industry	Education	Government

Differences between office worker and front office clerk education

There are a few differences between an office worker and a front office clerk in terms of educational background:

	Office Worker	Front Office Clerk
Most common degree	Bachelor's Degree, 48%	Associate Degree, 28%
Most common major	Business	Business
Most common college	Western Carolina University	University of Pennsylvania

Office worker vs front office clerk demographics

Here are the differences between office workers' and front office clerks' demographics:

	Office Worker	Front Office Clerk
Average age	47	47
Gender ratio	Male, 28.2% Female, 71.8%	Male, 13.9% Female, 86.1%
Race ratio	Black or African American, 10.1% Unknown, 4.6% Hispanic or Latino, 16.3% Asian, 7.8% White, 60.2% American Indian and Alaska Native, 1.0%	Black or African American, 10.8% Unknown, 4.5% Hispanic or Latino, 24.3% Asian, 7.0% White, 52.5% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between office worker and front office clerk duties and responsibilities

Office worker example responsibilities.

Manage daily office operations maintaining accurate records for payroll and other checks.
Train in installing windows, showers and glass into homes and commercial businesses.
Used QuickBooks to accurately compute and produce invoices to be mail to various customer companies.
Serve as office secretary, organizing files, answering phones, delivering payroll and deposits, organize incoming mail and invoices.
Assist patients with sensitive and detail orient documentation, schedule appointments and verify insurance benefits.
Operate 10-key calculators, typewriters, and copy machines to perform calculations and produce documents.

Front office clerk example responsibilities.

Manage front office check-in, insurance verification and certifications from doctors.
Maintain a high knowledge level of regulations on the confidentiality of medical records (HIPAA).
Verify releases of information according to HIPPA regulations.
Maintain confidentiality of patient information; abiding by HIPPA guidelines.
Register all patients per registration protocols, schedule appointments, and provide appointment reminder calls.
Respond to routine technical questions regarding patients' right and responsibilities and medical eligibility for care.

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Office worker vs front office clerk skills

Common office worker skills

Data Entry, 28%
Administrative Tasks, 22%
PowerPoint, 18%
Payroll, 16%
Customer Service, 4%
Telephone Calls, 2%

Common front office clerk skills

Patients, 34%
Check-In, 8%
Data Entry, 8%
Customer Service, 7%
Front Desk, 4%
Appointment Scheduling, 4%

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Updated January 8, 2025

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