Office worker vs front office coordinator

The differences between office workers and front office coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an office worker and a front office coordinator. Additionally, an office worker has an average salary of $41,003, which is higher than the $32,844 average annual salary of a front office coordinator.

The top three skills for an office worker include data entry, administrative tasks and powerpoint. The most important skills for a front office coordinator are patients, customer service, and data entry.

Office worker vs front office coordinator overview

	Office Worker	Front Office Coordinator
Yearly salary	$41,003	$32,844
Hourly rate	$19.71	$15.79
Growth rate	-5%	-5%
Number of jobs	84,397	131,810
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 48%	Bachelor's Degree, 38%
Average age	47	47
Years of experience	2	2

What does an office worker do?

An office worker is responsible for performing administrative and clerical duties to support the daily operations of the business. Office workers assist in receiving calls to respond to the clients' inquiries and concerns, as well as welcoming visitors, verifying their appointments, and leading them to the appropriate personnel and department for their business needs. They also do data processing, sorting mail, and filing documents for easy retrieval and reference, especially during meetings and company activities.

What does a front office coordinator do?

A front office coordinator is responsible for assisting clients with their inquiries and concerns and directing them to the appropriate department and personnel to immediately address their needs. Front office coordinators schedule appointments, verify visitors' identities by checking their credentials for security purposes, processing service payments, updating customers' data and visitation log on the database, and escalating high-level complaints. A front office coordinator also performs administrative and clerical tasks as needed, requiring them to have excellent time-management and organizational skills.

Office worker vs front office coordinator salary

Office workers and front office coordinators have different pay scales, as shown below.

	Office Worker	Front Office Coordinator
Average salary	$41,003	$32,844
Salary range	Between $23,000 And $71,000	Between $25,000 And $42,000
Highest paying City	San Francisco, CA	San Francisco, CA
Highest paying state	California	Massachusetts
Best paying company	Fred Hutch	University of California, Berkeley
Best paying industry	Education	Health Care

Differences between office worker and front office coordinator education

There are a few differences between an office worker and a front office coordinator in terms of educational background:

	Office Worker	Front Office Coordinator
Most common degree	Bachelor's Degree, 48%	Bachelor's Degree, 38%
Most common major	Business	Business
Most common college	Western Carolina University	University of Pennsylvania

Office worker vs front office coordinator demographics

Here are the differences between office workers' and front office coordinators' demographics:

	Office Worker	Front Office Coordinator
Average age	47	47
Gender ratio	Male, 28.2% Female, 71.8%	Male, 9.0% Female, 91.0%
Race ratio	Black or African American, 10.1% Unknown, 4.6% Hispanic or Latino, 16.3% Asian, 7.8% White, 60.2% American Indian and Alaska Native, 1.0%	Black or African American, 10.5% Unknown, 4.6% Hispanic or Latino, 24.1% Asian, 6.7% White, 53.0% American Indian and Alaska Native, 1.0%
LGBT Percentage	6%	6%

Differences between office worker and front office coordinator duties and responsibilities

Office worker example responsibilities.

Manage daily office operations maintaining accurate records for payroll and other checks.
Train in installing windows, showers and glass into homes and commercial businesses.
Used QuickBooks to accurately compute and produce invoices to be mail to various customer companies.
Serve as office secretary, organizing files, answering phones, delivering payroll and deposits, organize incoming mail and invoices.
Assist patients with sensitive and detail orient documentation, schedule appointments and verify insurance benefits.
Operate 10-key calculators, typewriters, and copy machines to perform calculations and produce documents.

Front office coordinator example responsibilities.

Manage medical records and other patient information within HIPPA guidelines.
Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.
Work in Kronos to enter miss punches or correct time for employees when payroll is due.
Apply proper ICD-9 and CPT coding to patient invoices and submit claims to insurance companies for proper reimbursement.
Monitor physician documentation in EHR versus fee ticket and verify that the correct ICD9 and CPT codes are being used.
Maintain confidentiality of patient privacy in compliance with HIPAA regulations.

Office worker vs front office coordinator skills

Common office worker skills

Data Entry, 28%
Administrative Tasks, 22%
PowerPoint, 18%
Payroll, 16%
Customer Service, 4%
Telephone Calls, 2%

Common front office coordinator skills

Patients, 27%
Customer Service, 11%
Data Entry, 5%
Front Desk, 4%
Insurance Verification, 4%
Patient Charts, 3%

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Office Worker vs Front Office Coordinator

Updated January 8, 2025

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