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  • Assistant Operating Director

    Cornerstone Caregiving

    Operations manager job in York, PA

    York, Pennsylvania | Full-Time | Leadership Role | $55,000 + Benefits & Bonus Opportunities At Cornerstone Caregiving, we are dedicated to helping older adults age in place with dignity, compassion, and exceptional support. As we continue rapid nationwide growth across more than 400 offices, we are building strong in-office leadership teams to ensure every client and caregiver receives the highest level of care. We are seeking an Assistant Operating Director (AOD), a key leadership role and the Operating Director's second-in-command. This position leads in-office operations, scheduling oversight, staff support and development, client care quality, and communication with Home Base. If you thrive in a fast-paced environment, love developing people, and bring strong organizational and operational excellence to your work, this role is for you. Office Leadership & Operations Serve as the OD's primary in-office partner, helping drive daily operations and maintain a strong, cohesive work environment. Lead, coach, and support in-office staff; reinforce Cornerstone's standards, values, and culture. Onboard and train new office managers, ensuring clarity, confidence, and consistent performance. Conduct weekly 1:1 check-ins, performance reviews, coaching, and disciplinary action when needed. Share on-call rotation with office leadership. Oversee administrative workflow and follow-through, including payroll notes, shift verification, and operations updates. Maintain accurate documentation in alignment with Cornerstone policies and state requirements. Assist with recruiting, onboarding steps, and staff oversight to support office growth. Client Care & Quality Assurance Oversee scheduling operations to ensure timely coverage and an excellent client experience. Respond to client escalations with urgency, professionalism, and empathy. Conduct check-up calls, quality visits, and client follow-ups to ensure satisfaction and care continuity. Ensure state-required supervisory visits are completed (as applicable). Serve as a backup for client assessments when the Operating Director is unavailable. Qualifications Bachelor's Degree preferred but not required, high school diploma or equivalent required. 2+ years of experience in management, leadership operations, or human resources. Experience hiring, recruiting, training, scheduling, and supervising staff. Leadership experience within the healthcare or home care industry. Ability to work autonomously in a fast-paced environment. Comfort managing multiple priorities and shifting needs throughout the day. Other Requirements Valid driver's license and auto insurance. High proficiency with technology, especially Google Workspace. High attention to detail and exceptional follow-through skills. Strong communication and interpersonal skills. Compensation & Benefits $55,000 starting salary Growth Bonuses Medical, Dental, Vision benefits package. 12 days of PTO annually. Phone stipend. Leadership development, mentorship, and opportunities for career growth as Cornerstone expands nationwide. Why You'll Love This Role You are the central in-office leader, ensuring clarity, rhythm, and daily operational success. You will directly shape staff performance, team culture, and client experience. You'll grow in leadership through hands-on coaching, development, and operational oversight. Your work makes a direct impact on seniors, caregivers, and families in your community. Join a mission that matters.If you're an energetic, people-first leader who thrives on organization, communication, and problem-solving, we'd love to meet you. Apply today and help guide a team that provides meaningful care to those who once cared for us. ** We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.** Benefits: Dental insurance Health insurance Paid time off Vision insurance Application Question(s): Are you willing to participate in the on-call rotation? (i.e. answering calls after hours and over weekends) Education: Bachelor's (Preferred) Experience: Leadership: 2 years (Preferred) Schedule management: 2 years (Preferred) Hiring: 2 years (Preferred) License/Certification: Driver's License (Preferred) Ability to Commute: Dallastown, PA 17313 (Preferred) Work Location: In person
    $55k yearly 4d ago
  • Operations Manager

    Keurig Dr Pepper 4.5company rating

    Operations manager job in Harrisburg, PA

    Job Overview:Operations Manager - Harrisburg, PA Are you ready to join a growing, dynamic company? Keurig Dr Pepper is a modern beverage company, with more than 125 brands people know and love. We challenge the usual and always push beyond the expected. We are building a culture that is our competitive advantage - one that is growth-focused, change-resilient, collaborative, innovative, nimble, diverse and inclusive. Are you ready to do impactful work? You'll coach and mentor leaders. You'll create and execute ambitious business and people strategies. You'll play an important leadership role in our diversity & inclusion efforts. You'll collaborate with other cross-functional leaders to implement and DELIVER BIG on KDP's business objectives. Are you ready to grow? Here's what will make you successful at KDP! We love passionate, courageous leaders who work with agility and are excited by new challenges. You'll need to have a team-first mentality, strong customer centric and influencing skills, an entrepreneurial spirit, business insight and analytical capability, and a heart for supporting the needs of our team members. Will you be the next member of our talented team? If you're ready, here's more about the job! As an Operations Manager, you will be responsible for the overall direction, guidance, and safety of our warehouse facility in Harrisburg, PA. You will put the health and safety of our team members first while assisting KDP in reaching our productivity and efficiency goals. You will lead and execute continuous improvement initiatives across cross-functional teams and projects, report on progress, make recommendations and support implementation. You will help foster our ONE KDP culture and environment by providing leadership, communication and performance management for your onsite people managers and team members, to enable the growth and development of our people and organization. Your Responsibilities will include: Lead and manage diverse working teams including talent selection, leadership development, career coaching, and supervision of warehouse facility. Develop team to solve day-to-day operational issues to reach short- and long-term performance goals while fostering a working environment of urgency, integrity and trust. Administer company policies, practices, and adherence to standard operating procedures, which includes enforcing and maintaining safety, food safety and environmental policies and procedures. Effectively utilize data to manage through various situations and display high emotional maturity when analyzing people impacts. Engage and collaborate with internal partners and functions to meet customer demands and provide high quality customer service. Regularly flex between hands on tactical and strategic work as necessary. Effectively manage difficult situations and assess the best solutions when impacting people, customers, and cost. Apply change management experience while also explaining change effectively to frontline associates Total Rewards:Salary Range: $86,000 - $130,000 / year Actual placement within the compensation range may vary depending on experience, skills, and other factors Benefits, subject to election and eligibility: Medical, Dental, Vision, Disability, Paid Time Off (including paid parental leave, vacation, and sick time), 401k with company match, Tuition Reimbursement, and Mileage ReimbursementAnnual bonus based on performance and eligibility Requirements:High school diploma or general equivalency diploma (GED) with 5 years' experience in a distribution center / DSD Warehouse environment OR a Bachelor's Degree in Business, Supply Chain Management, Logistics, or related field with 3 years' experience in a distribution center / DSD Warehouse environment Prior people leadership experience in a distribution center or operations environment Advanced skills using Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams) Company Overview:Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partners brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it! Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation, and growth. Will you join us? We strive to be an employer of choice, providing a culture and opportunities that empower our team of ~29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work. Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. A. I. Disclosure: KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to kdpjobs@kdrp. com in lieu of clicking Apply. Please include the job title and location or Job ID # in the email subject line.
    $86k-130k yearly Auto-Apply 4d ago
  • Assistant Retail Store Manager - Rural King

    Rural King Supply 4.0company rating

    Operations manager job in Felton, PA

    About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us. When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve. How we reward you 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% Healthcare plans to support your needs Virtual doctor visits Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program 15% Associate Discount Dave Ramsey's SmartDollar Program Associate Assistance Program RK Cares Associate Hardship Program 24/7 Chaplaincy Services What You'll do The purpose of the Assistant Store Manager is to oversee various responsibilities, including inventory management, associate leadership, and customer engagement. Your ability to make strategic decisions, cultivating a high-performing team, and ensure operations excellence will be critical to our store's success. Foster a positive and inclusive work environment that promotes teamwork, professionalism, and continuous improvement. Oversee inventory management, stock replenishment, and merchandise displays to optimize sales and customer satisfaction. Make impactful decisions related to hiring, coaching, performance management, and terminations for associates under your leadership. Conduct comprehensive performance reviews for associates reporting to you, identifying areas for development and recognition. Define expectations for associates and hold them accountable for their roles, fostering a culture of accountability. Champion exceptional customer service by engaging with customers, addressing inquiries, resolving issues, and enhancing their shopping experience. Coach and train associates on the customer engagement model, contributing to a high-performing team that consistently delivers exceptional customer experiences. Address any negative customer experiences by defusing situations and empowering your team to resolve issues effectively. Regularly update the Store Manager about departmental performance, associate progress, operational efficiencies, and customer feedback. Ensure that the store operates in accordance with safety regulations, company policies, and industry standards. Ensure that all operational procedures and processes align with company policies, standards, and legal regulations. Help drive company initiatives, such as the customer engagement model, RK Visa Card, RK Plus Protection Plan (RKPPP), etc. Supervise the appropriate procedures for disposing of firearms in all gun transactions when designated. May be required to conduct regular audits to assess compliance in areas such as sales transactions, cash handling, inventory management, firearm audits and security protocols. May be required to analyze shrinkage data, identify trends, and implement measures to minimize loss and improve operational efficiency. Demonstrate the autonomy, independent judgment, and discretion in leading the team to achieve or exceed the goals and strategies of the store. Participate in cross-training for flexibility in various departments and responsibilities. Use discretion and independent judgment in daily decisions while maintaining a high level of confidentiality and professionalism. Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments. Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively. Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement. Perform other duties as assigned. Supervisory Responsibilities Yes Essential Qualities for Success At least 2 years of retail experience or equivalent combination of experience and education. Proven track record of success and a desire to take on increasing levels of responsibility and leadership. Ability to provide clear direction, set performance expectations, and motivate team member to deliver high quality results. Demonstrated ability to mentor, coach, and develop associates, fostering a positive and collaborative work environment. Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely. Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses. Strong interpersonal skills to build rapport, foster relationships, and collaborate effectively. Strong orientation toward process-driven approaches, demonstrated through previous experience an accomplishment. Proven ability to analyze and optimize complex processes to achieve operational excellence. Contribute to the decision-making process by actively participating in discussions, providing insightful input, and challenging ideas constructively. Demonstrated experience making sound decisions in a professional context. Proven track record of evaluating options, considering relevant factors, and achieving desired outcomes. Comfortable navigating computer systems and software to assist customers or manage activities. Demonstrated ability to prioritize activities, meet deadlines, and maintain a high level of attention to detail. Proven track record of consistently producing error-free work and meeting quality standards. Demonstrated experience applying a flexible mindset that allows for the successful navigation of ambiguity and uncertainty. Strong resilience and adaptability to maintain a positive attitude in the face of adversity and setbacks. Proficiency with Microsoft Office Suite or related software. Working knowledge of Microsoft Office Suite. Flexibility with hours: ability to work a 50-hour workweek (10-hour shifts, 5 days per week) with varied hours, days, night, and weekends as business dictates. Must meet federal requirements to qualify to obtain a Federal Firearms License (FFL) and any applicable local requirements. Physical Requirements Ability to maintain a seated or standing position for extended durations. Ability to operate machinery such as a forklift, pallet jack, handheld inventory device and other retail equipment. Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently. Able to navigate and access all facilities. Skill to effectively communicate verbally with others, both in-person and via electronic devices. Close vision for computer-related tasks. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
    $32k-38k yearly est. 10d ago
  • VP Strategic Operations

    AHF LLC 4.1company rating

    Operations manager job in Mountville, PA

    Job Description The VP, Strategic Operations will be paramount in steering AHF's operational strategies and results, overseeing the day-to-day administrative and strategic operational priorities, and ensuring that the company runs smoothly and effectively meets its goals. This role will provide valuable input and analysis, helping the executive leadership team develop and execute strategies that drive the organization forward. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties: Strategic Support: Provide strategic support to the COO in developing and executing key initiatives, projects, and priorities that drive efficiency, quality and productivity across the organization. Communication and Coordination: Facilitate effective communication and coordination among owners/BOD, executives, teams, and departments, ensuring alignment and collaboration across the organization. Analytical Support: Provide recommendations for strategic agenda items via thorough evaluation of alternatives, risk identification, along with business case for recommended alternative and resources/actions required to implement Information Management & Revenue Optimization: Gather, analyze, and synthesize information from various sources to provide insights, data, and recommendations to support decision-making processes. Provide recommendations for strategic agenda items via thorough evaluation of alternatives, along with business case for recommended alternative and actions required to implement Project Management: Oversee and manage key strategic projects and initiatives, ensuring timely execution, monitoring progress, and coordinating resources as needed. Risk Management & Compliance: identify potential risks, from supplier qualifications through legal and regulatory requirements, both domestically and international, and develop strategies to mitigate them. Lead (or assist) compliance and quality resources / teams. Relationship Building: Build and maintain relationships with key stakeholders, both internally and externally, cultivating partnerships and promoting the organization's mission and objectives. Meeting Management: Manage and coordinate strategic priority meetings, including setting agendas, preparing materials, and ensuring follow-up actions are executed. Policy Development: Assist in the development and implementation of policies, procedures, and guidelines to ensure effective operations and compliance with regulations. Performance Monitoring: Monitor key performance indicators and metrics to track progress towards organizational goals, identify areas for improvement, and provide regular performance updates. Change Management: Support leadership in managing organizational changes, including mergers, acquisitions, restructuring, and process improvements, ensuring smooth transitions and successful outcomes. Crisis and Risk Management: Assist in crisis preparedness, response, and management, including risk assessment, communication strategies, and contingency planning. Special Projects: Undertake special projects, initiatives, and assignments as assigned by the CEO or top-level executives, providing support and ensuring successful completion. EDUCATION AND QUALIFICATIONS: Bachelor's degree in business operations / strategy with an equally strong mastery of analytics and great storytelling (communication skills) Minimum of 7+ years in progressive roles within the manufacturing operations discipline. Relevant industry experience; PE experience is a plus Passion for technology and scaling businesses Boardroom polish and professional demeanor - must have excellent communication skills; both written and oral A bias for action, as well as a strong sense of practicality and efficiency Intellectual curiosity, humility, and a willingness to learn from a wide range of people Ability to thrive in an ambiguous environment with a high degree of autonomy Successful track record of managing multiple projects simultaneously Demonstrated ability to effectively persuade senior leaders and colleagues at all levels of the organization Strong interpersonal skills and the ability to build productive and positive relationships across the organization at all levels Demonstrated ability to simplify & streamline processes, eliminating analytical complexity while retaining the quality and integrity of financials Proficiency with Microsoft Office application; effective Excel, pivot table, modeling skills, and ability to develop presentations with PowerPoint Experience with OneStream/Hyperion, Infor M3, and Microsoft BI is a plus PHYSICAL DEMANDS: The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Frequently move up to 20 - 50 lbs., by pushing pulling, and lifting Frequently be able to walk, stand, stretch, bend, stoop, twist, reach, grasp, and repetitive movements Frequently be able to read and effectively communicate both by spoken and written words Occasional ability to don and doff mandated PPE as required by the job assignment MENTAL DEMANDS: The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Think analytically Make decisions Develop options and implement solutions Work with a team Maintain regular and punctual attendance (consistent with ADA and/or FMLA) Attention to detail Communicate effectively Multitask in a fast-paced environment Work with a Sense of Urgency ENVIRONMENTAL DEMANDS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to work in a non-temperature-controlled environment Ability to work in a construction zone setting where dust is generated Ability to work in an office environment AHF Products provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $136k-222k yearly est. 2d ago
  • East Coast Operations Manager

    Iss Na 4.3company rating

    Operations manager job in Camp Hill, PA

    The East Coast Operations Manager will oversee the East Coast Operations Team and lead all operational and field service activities, ensuring efficiency, safety, quality, and profitability across multiple locations. This role provides strategic and hands-on leadership to drive operational excellence, optimize workflows, improve turnaround times, and maintain exceptional customer satisfaction. The ideal candidate is a results-driven operations leader with extensive experience in field service, maintenance, repair, or manufacturing environments. This individual must be willing and able to spend time at each operational site as well as customer locations to ensure alignment, performance consistency, and continuous improvement. Essential Duties and Responsibilities Operational Leadership Full P&L responsibility for East Region operations with an emphasis on profitable growth. Collaborate with the East Coast Vice President to develop annual budgets, business strategies, and action plans to drive performance. Build, develop, and lead a high-performance East Region team, focusing on MRO and field service execution. Drive efficiencies, cost reductions, and quality improvements through robust operational KPIs; establish reporting cadence using KPI data. Lead deployment and continuous improvement of tools, processes, and systems to ensure operational excellence. Foster a culture of accountability, safety, teamwork, and continuous improvement. Establish succession planning, building a deeper talent bench across the region. Ensure compliance with all company policies, safety regulations, and applicable industry standards (e.g., OSHA, EPA, FAA). Prepare and manage operational budgets, resource planning, and internal operational plans in collaboration with the sales team. Analyze financial and operational data to identify cost-saving and revenue-enhancement opportunities with a focus on quality. Partner with sales and customer service teams to address operational issues and resolve escalations. Implement Lean, Six Sigma, or other continuous improvement methodologies. Maintain strict adherence to documentation, traceability, and quality assurance systems; ensure ISO compliance at non-ISO facilities. Oversee audits and ensure readiness for regulatory inspections. Oversee and Foster a culture of growth by adding new value propositions to existing territories. Qualifications Bachelor's degree in Operations Management, Engineering, Business Administration, or a related field. 10+ years of progressive experience in operations or production management, preferably in repair, maintenance, or manufacturing environments. Proven success managing complex workflows, budgets, and cross-functional teams. Strong knowledge of operational best practices, safety compliance, and quality control systems. Excellent leadership, communication, and analytical skills. Experience with ERP/MRP systems and continuous improvement methodologies (Lean, Kaizen, Six Sigma). Preferred Skills Industry-specific certifications (e.g., ISO 9001). Familiarity with inventory control, logistics, and supply chain management. Demonstrated ability to drive cultural and operational transformation. Compensation & Benefits Competitive base salary with performance-based incentives. Comprehensive benefits package (medical, dental, vision, retirement). Opportunities for professional growth and advancement. *Relocation assistance available for the ideal candidate. Reasonable accommodations will be made for otherwise qualified individuals with a disability. Note: This job description is not intended to be an all-inclusive list of duties and standards. Incumbents will follow any other instructions and perform any other related duties as assigned by their supervisor.
    $66k-109k yearly est. Auto-Apply 10d ago
  • Executive Director, Medical Affairs Strategy Excellence & Operations

    Otsuka America Pharmaceutical Inc. 4.9company rating

    Operations manager job in Harrisburg, PA

    As a senior leader within Medical Affairs, the Executive Director will serve as a strategic thought partner and Chief of Staff to the Vice President of Medical Affairs, providing high-level guidance and operational leadership across the organization. Leveraging a deep understanding of industry trends and internal priorities, this individual will shape the development of best-in-class medical excellence capabilities aligned with Otsuka's vision, direction, and growth strategy. The Executive Director, Medical Affairs Strategy, Excellence & Operations will lead five critical teams: Strategic Planning, Business Solutions & Analytics, Vendor & Contracts Management, Governance & Procedures, and Global Medical Evidence Operations ensuring alignment with enterprise goals and medical excellence priorities. This role will champion operational rigor, foster strategic integration, and drive high-quality insights to support decision-making across the organization. Serving as a key liaison across the Global, US, and Commercial ecosystem, the Executive Director will play a pivotal role in advancing scientific and medical initiatives. Through thoughtful leadership and collaboration, this individual will shape and execute the global medical affairs strategy, optimize operational frameworks, and enable data-driven innovation across therapeutic areas. **** **Key Responsibilities Include:** **Strategic Leadership and Execution** + Serve as Chief of Staff to the VP of Medical Affairs, driving strategic alignment and operational integration across the Global Medical Affairs organization. + Sets the overall direction of Medical Excellence & Operations (MEO); make critical decisions that have impact across Global Medical Affairs therapeutic areas (TAs) and functions + Leads the development, refinement, and execution of Medical Affairs strategies and objectives in alignment with corporate goals. + Coordinates cross-functional planning, meeting cadences, budget oversight, and communication on behalf of Medical Affairs leadership. + Collaborates with cross-functional teams to align medical affairs activities with commercial and clinical development strategies + Leads Medical Excellence for Med Affairs Strategy to ensure consistent best practices across programs and drive consistent methods of strategic and tactical planning and execution. **Operational Excellence and Team Management** + Lead and manage core operational pillars within Medical Affairs Excellence & Operations Team, including: + Global Asset Strategic Planning + Business Solutions and Analytics + Vendor and Contracts management + Global Medical Evidence Operations + Governance and Procedures + Establish and implement systems, SOPs, and governance frameworks to ensure excellence, compliance, and efficiency in Medical Affairs processes (e.g., IME, ISTs, EAPs, publications, congresses) + Provide and maintain the technological infrastructure, business tools, and data analytics, including the medical information contact center, to enable Global Medical Affairs teams to operate efficiently + Oversee the department's budget, resource allocation, and vendor contracting processes (including key TA level vendors) + Will ensure assignment of Med Excellence activities/projects to Otsuka priorities + Congress Strategy/prioritization, ensure aggregation of congress plans (including meetings) and awareness cross functionally + Develop and maintain calendar of important TA meetings across programs, including congresses and internal offsite meetings (US and Global) to ensure no conflicts and adequate resourcing; will work with Administrative leads to ensure meetings are added to calendars + Develops and manages large teams driving a high-performance culture; understands the required skillset (s) needed within the medical excellence function to deliver best results + Builds relationships with key internal and external stakeholders, including industry partners **Performance Monitoring and Reporting** + Establish and track key performance indicators (KPIs) to measure Medical Affairs impact and execution + Deliver monthly and quarterly updates to Global Medical Affairs leadership and contribute to board-level reporting, as needed + Keeps abreast external environment-relevant trends and incorporates insights and best practices to inform functional decisions + Responsible for ensuring timelines and process for cross-brand initiatives, such as annual medical strategy planning, 3-year roadmaps, SMART goals **Qualifications** **Education and Experience:** + Doctorate Degree (MD (Medical Doctor), PharmD, PhD) or equivalent preferred + Minimum of 15 years' experience in the pharmaceutical or biotechnology setting within medical affairs strategy + Sr Director level medical affairs strategy experience for a minimum of 5 yrs. and experience in Medical Excellence & operations **Skills and Competencies:** + Demonstrated ability to lead and inspire high-performing teams + Strong strategic, operational, and leadership capabilities within a biotech or pharmaceutical setting + Expertise in navigating regulatory frameworks and ensuring compliance within medical affairs function + Excellent communication and interpersonal skills, with the ability to influence cross-functional teams + Strong analytical and problem-solving skills to address complex challenges within medical affairs + Ability to lead a team and influence organizational level decisions + Experience in collaborating with Medical Affairs vendors that can provide medical excellence related support + Strategic thinking acumen and record of accomplishment for operational excellence + Ability to rapidly pivot based on evolving corporate strategy and direction + Proficiency in pharma code and all guidelines concerning medical affairs activities + Excellent presentation skills and ability to communicate complex scientific information + Motivated, disciplined, pro-active individual capable of effectively managing timelines **Other Requirements:** + Ability to travel globally up to 25% for congresses, advisory board meetings, Governance meetings as business needs require **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $245,454.00 - Maximum $381,110.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
    $245.5k yearly 38d ago
  • Warehouse Operations Supervisor

    Geodis Career

    Operations manager job in Chambersburg, PA

    Shifts/Schedules Monday- Friday 7:30am-5:00pm Text DELIVER to 88300 to apply or check out more jobs at www.workat GEODIS.com ! GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities. Look what you'll get by joining the GEODIS team! Get Good Money - Fair pay and some jobs come with bonus opportunities. Get the Right Job/Right Schedule - Part-time, full-time, seasonal - days, nights, weekends, and even gig work. We have the job and shift you want.* Get Paid Early - Payday as early as you want. Access your earnings on demand. Get Free Healthcare - Access to telemedicine from day 1 at no cost. Other benefit options include healthcare, dental, and vision at affordable costs after a short waiting period.* Get a Break - Paid holidays, time off, short-term disability, and new parent leave are a few of the ways we support time away from work to take care of your life.* Stay Safe - We pride ourselves on a safe, clean, and healthy work environment for everyone. Get a Voice - We are always asking our teammates to tell us how to make their experience working at GEODIS even better. Get Promoted - When you are ready to take the next step in your career, we will be there to support you. We promote about 10% of our warehouse workers each year. Get a Boost - Our "GEODIS Compassion Fund" makes one-time grants to teammates who have experienced unexpected catastrophes. Get Involved - Volunteer in your community or donate to the "GEODIS Foundation" or "GEODIS Compassion Fund". Have FUN - Work with fun, supportive people just like you! Find Your Place - We value diversity and seek to provide an inclusive culture. Join an Employee Resource Group, participate in an international lunch, or celebrate your heritage to find your place of belonging. Find Your Future - Whether you are interested in the opportunity to work seasonally or looking to launch your career, GEODIS is the place! *Eligibility varies based on location, job, employee type, or length of service. What you will be doing: Coordinates daily activities within the distribution center Supervises staff and directs work as they execute activities related to order fulfillment, order management, inventory management, stocking, material handling, equipment usage, and related needs Prepares work schedules and reacts quickly and effectively regarding unexpected labor needs Manages labor hours and payroll in electronic timekeeping system Interviews and trains prospective and new team members Supervises business support staff development including appraising performance, rewarding employees; addressing complaints and resolving problems Ensures team understands and works toward performance goals Recommends process improvements within the warehouse or distribution center Reviews records for accuracy of information and compliance with established procedures, and to determine adequacy of stock levels Ensures compliance to all company and customer policies and procedures including safety Schedules work for special and periodic inventories Traces history of items to determine reasons for discrepancies between inventory and stock control records and recommends remedial actions to resolve discrepancies Assigns duties and examines work for exactness, neatness, and conformance to policies and ISO9002 procedures Studies and standardizes procedures to improve efficiency of team. Prepares reports for leadership Assists in maintaining the physical properties of the warehouse Submits weekly, monthly and other special services billing to customer services representatives Supervises employees in distribution center operation in accordance with the organization's policies and applicable laws Other duties as required and assigned *For food accounts, incumbent is responsible to report food safety problems to senior management to initiate action Requirements High school diploma or GED (General Education Diploma) equivalent Minimum 3 to 5 years related warehouse and/or distribution center experience 1 year of supervisory experience preferred Experience with warehouse equipment Experience with warehouse management systems Experience with labor management systems PC literate with experience with Microsoft Outlook, Word and Excel Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manual Ability to write routine reports and correspondence Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Job Duties as documented in this job description are considered “Essential Functions” and have been created by the standards of the Equal Employment Opportunity Commission (EEOC). The standards of the Americans with Disabilities Act (1990) require that employees be able to perform “Essential Functions” of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the “Essential Functions”. More about GEODIS GEODIS is a global third-party logistics provider (3PL for short) powering the supply chains of some of the top brands and manufacturers. Our legacy of excellence in supply chain solutions spans decades. Come find your future with us as we shape the future of logistics. Visit www.workat GEODIS.com to learn more.
    $38k-60k yearly est. 60d+ ago
  • Manager, SC Site Operations

    GXO Logistics Inc.

    Operations manager job in Palmyra, PA

    Logistics at full potential. At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at work and the resources to build a career you can be proud of. You have a passion for logistics, and you know how to keep things moving and operations running smoothly. As the Manager, Supply Chain Site Operations, you'll be responsible for the efficient operation of the warehouse, including order fulfillment, shipping/receiving and inventory control activities. In this role, you'll have a starring role in helping us continue to provide outstanding solutions for our global customers. Pay, benefits and more. We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan. What you'll do on a typical day: * Oversee operational and personnel activities in the facility and ensure the safe, clean and efficient operation of the site * Hire, train, develop and evaluate staff effectively, consulting with the HR team as needed * Maintain work schedules and work assignments * Ensure time and attendance is properly maintained, monitored and approved in a timely manner * Ensure efficient utilization of all equipment and the coordination of maintenance needs * Maintain and model the 7S Workplace Organization standard; ensure all safety procedures and policies are followed * Partner with staff to manage and always maintain appropriate stock * Ensure compliance with specified contract metrics * Maintain high standards of operational efficiency * Ensure quality management system procedures are implemented throughout functional groups * Focus on productivity, quality and safety requirements in accordance with company needs and customer requirements What you need to succeed at GXO: At a minimum, you'll need: * 5 years of experience in a supply chain, warehousing or distribution environment * 5 years managerial/supervisory experience * Experience with Microsoft Office (Word, Excel and Outlook) and computerized scanner equipment * Availability to work a flexible schedule as needed, including planned and unplanned overtime, which may include weekends It'd be great if you also have: * Bachelor's or master's degree * Bilingual English/Spanish * Lean, Six Sigma and Continuous Process Improvement knowledge and experience * Experience in an AS9100 or ISO environment * Warehouse Management Systems (WMS) experience * Working knowledge of financial accounting, including developing and/or managing a P&L; experience with HR practices We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. We are proud to be an Equal Opportunity employer including Disabled/Veterans. GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.
    $75k-125k yearly est. 4d ago
  • District Manager - Maryland West

    The Gap 4.4company rating

    Operations manager job in Gettysburg, PA

    About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season. We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family. About the Role As a District Manager, you lead a portfolio of stores and coach a team of General Managers to deliver an optimal customer and employee experience, operational excellence, merchandising execution, maximum productivity and profitable sales and earnings growth. You are accountable to drive consistent, high performance across all initiatives, and for ensuring consistency between your stores as measured by the P&L and other reports. What You'll Do * Attract, hire, develop and retain the best team to meet both short and long-term business goals. * Monitor performance and consistently followup to ensure results are delivered. * Develop individual and team performance & capabilities via clear expectations, intentional conversations, meaningful recognition and accountability. * Foster and maintain an inclusive and collaborative work environment. * Identify themes in product performance across your portfolio and create a district merchandising plan to excel performance utilizing data points, strategy and seasonality * Lead effective store visits focused on driving behaviors which enable the team to consistently deliver results in all areas of the business. * Identify and use multiple ways to achieve goals when confronted with obstacles; plan for contingencies. * Identify and solve problems with sustainable solutions * Maintain a keen awareness of the external market and competition * Ensure stores are operating in compliance with all Gap Inc. policies and procedures Who You Are * Demonstrated ability to drive results; execute based upon direction and manage multiple, competing priorities * Demonstrated ability to build merchandising capability and coach to sustain merchant strength in stores * Demonstrated ability to build diverse, high performing teams with an inclusive environment * Demonstrated ability to deliver an exceptional customer experience via all channels * Demonstrated ability to continually embrace challenges, take risks, learn fast and enable change. * Demonstrated ability to achieve beyond what is expected, and take actions or use improvements or learnings to exceed existing goals. * College degree preferred. * 3+ year's multi-unit, high volume, complex business leadership preferred. * Flexible to work days, nights, weekends and holidays to meet the needs of the business. * Ability to travel overnight and/or between stores as required. * Ability to lift and carry 30lbs. Benefits at Old Navy * Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. * One of the most competitive Paid Time Off plans in the industry.* * Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.* * Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* * Employee stock purchase plan.* * Medical, dental, vision and life insurance.* * See more of the benefits we offer. * For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
    $111k-187k yearly est. 38d ago
  • Director of Operations

    City Wide Facility Solutions

    Operations manager job in Camp Hill, PA

    Job Description Are you a B2B sales or account manager with an strong track record of success building and managing sales/account management teams? Do you enjoy a culture that rewards based on performance? If you said yes, City Wide would like to hear from you! City Wide, the nation's leading management company in the building maintenance industry, is seeking a Director of Operations to join our successful team. In this position, you will serve the City Wide Facility Solutions - Central Pennsylvania, one of more than 100 markets covered across the United States and Canada. Why City Wide? City Wide Facility Solutions is a leader in the building maintenance industry, with a locations that serve communities across the U.S. and Canada. Our company mission is to create a ripple effect...by positively impacting the community of people we serve. Our vision is the be the first choice for our clients, contractors and employees . Our values of community, accountability and professionalism are how we model success. At City Wide, you will find a high-energy work environment that rewards performance within a collaborative, inclusive and fun environment. Are you ready to join? What you will do... Effectively manage, develop, and lead a team of Facility Service Managers (FSMs) that support our clients. Responsible for achieving annual revenues and profits, managing expenses, Independent Contractor (IC) margins, managing temporary labor (if applicable) and meeting/exceeding overall financial management of the operations of services offered Responsible for identifying, hiring and training all operational employees, including but not limited to, FSM's and Night Managers. Develop and maintain positive client relationships and achieve client retention above 90%. Develop and maintain impactful, professional relationships vendors and Independent Contractors. Ensure ICs are compliant with requirements to service City Wide clients and ensure they meet clients' scope of work. Responsible for promoting and drive cross-selling opportunities with the sales team and drive non-janitorial services. Responsible for participating in all new client starts for duration of new start. Responsible for ensuring building inspections are completed, followed-up with and all client data is maintained in CRM. Responsible for people development - ensure all 60-day reviews, Level 5 meetings and annual reviews are completed with operational employees. Work in the field with FSMs each week and participate as backfill to the FSM as needed. Travel within market, up to 50%. Requirements Position Requirements 5+ years experience in a sales, account management or operations role with increased responsibility. Demonstrated track record of success managing a sales and/or account management team. Communication, Oral - Ability to communicate effectively with others using the spoken word. Communication, Written - Ability to communicate in writing clearly and concisely. Relationship Building - Ability to effectively build relationships with customers and co-workers. Leadership - Ability to influence others to perform their jobs effectively and to be responsible for making decisions. Training - Ability to develop a particular skill in others to bring them up to a predetermined standard of work performance. Coaching and Development - Ability to provide guidance and feedback to help others strengthen specific knowledge/skill areas. Time Management - Utilize available email and technology whenever possible so you don't waste time physically looking for someone to answer your question. Don't spend hours trying to figure it out yourself if someone can help. Must be able to effectively handle multiple tasks. Organization - Have everything labeled and in its place. Professional Demeanor - Present a warm and friendly personality and a helpful, positive attitude with clients, other employees, and applicants both in person and on the telephone. Aptitude - Must have the aptitude to grasp the concept of the projects you are working on. Additionally, you must be able to see the “big picture” and prioritize your work accordingly. Ask why we do things so that you can improve the system. Conflict Resolution - Ability to deal with others in an antagonistic situation. Benefits City Wide Facility Solutions offers a competitive compensation and benefits, including LIST BENEFITS HERE. City Wide Facility Solutions is a fast-growing company with 86 franchise locations across the United States and Canada. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We continue to experience high growth and profitability across our franchise business. Our culture supports the company's Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at ****************** City Wide is an Equal Opportunity Employer.
    $73k-124k yearly est. 11d ago
  • Director of Operations

    RS Mowery

    Operations manager job in Mechanicsburg, PA

    Job DescriptionSalary: At Mowery, we know providing a remarkable construction experience requires a lot of hard work. But we also know the experience should be rewarding and fun, too. Are you looking for a rewarding construction career with a company committed to building a workplace where solid teamwork, collaboration and accountability are at the forefront of our interactions with each other, and with our clients? Mowery is currently seeking a Director of Operations to join the team. The Director of Operations is responsible for the ownership of day-to-day operations of construction. This position is not a member of the Executive Team. Duties and responsibilities Develop strategic plans and efficient execution methods to enhance profitability, productivity, and efficiency throughout the department of operations. Interact regularly with Chief Operating Officer and individual department heads to ensure the department operational priorities are aligned with total company direction. Evaluate the performance of the department in meeting objectives and determine where costs can be reduced, what can be improved and what should be changed. Schedule and monitor the day-to-day running of the department to ensure smooth progress. Regularly evaluate the efficiency of department procedures according to organizational objectives and apply improvements. Assigns team members as well as delegates/issue schedules to RFP requests. Attend, and provide oversight during project turnover meeting scheduled by the preconstruction team. Ensure the operations team is following the OCP processes from turnover to closeout. Participates in all Monthly Review meetings. Provide input and direction on all aspects of the project. Participate in OAC meetings regularly. Provide input and decision making for all project needs. Manage procurement processes and coordinate material and resource allocation. Oversee customer support processes and organize them to enhance customer satisfaction. Review financial information and adjust project budgets to promote profitability. Ensure the department runs with legality and conformity to established regulations. Manage relationships/agreements with external partners/vendors. Performs other duties as assigned. Minimum Qualifications Ten (10) years of experience in progressively responsible duties as it relates to Operations with at least five (5) years of experience serving in a leadership capacity. Working conditions Work is performed in an office and field environment in which there is only minimal exposure to potentially unpleasant working conditions. Incumbent must have the ability to stand and sit frequently and reach horizontally as well as vertically for overhead use. Physical Demands While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to walk, reach with hands and arms; and talk or hear. The employee is occasionally required to stand. The employee must frequently lift or move objects up to 10 pounds and occasionally lift or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus. What other Mowery benefits can you expect? Health benefits, Wellness Program, and Employee Assistance Program Competitive 401k Plan with Company Match Vacation Training & Learning Opportunities Work/Life Balance Employee Focused Fun!
    $73k-124k yearly est. 17d ago
  • Director of SaaS Platform Operations

    Allocore

    Operations manager job in Mechanicsburg, PA

    Allocore powers the leading government loans, grants, and fraud prevention programs with a unified cloud-based platform built for efficiency and security. Our advanced solutions power the largest and most complex government loan and grant programs, streamlining workflows and integrating proven technologies to handle high-volume financial processes with speed and precision. Every day, we're enabling government agencies to deliver critical financial resources to those who need them most-quickly and efficiently. At Allocore, our culture is built on three core values-Urgency, Collaboration, and Commitment-which shape how we work, innovate, and support one another. Joining Allocore means being part of a mission-driven team that values innovation, collaboration, and a commitment to excellence. If you thrive in high-pressure environments where urgency meets creativity and where every challenge is an opportunity to create impact, then continue reading.... Allocore seeks a talented and experienced Director of Platform Operations who will oversee all aspects of code deployments, major releases, and hotfixes across the enterprise. This leader will manage and mentor a global team responsible for executing deployments, conducting reviews, and coordinating with Cloud and Data teams to ensure reliable, secure, and efficient operations. The Director will play a critical role during production incidents or outages, serving as the central point of coordination for technical teams, providing frequent updates to stakeholders, and ensuring timely resolution. Responsibilities: Lead the assurance and reliability strategy for all SaaS platforms, driving uptime targets (e.g., 99.9%+ SLA) and ensuring rapid incident response and recovery. Establish and mature incident, problem, and change management processes aligned with ITIL and SRE best practices to minimize service disruption. Implement and optimize observability frameworks (e.g., Datadog, Splunk) and drive automation of detection, alerting, and remediation workflows. Partner with Engineering, DevOps, QA, and Customer Support teams to ensure seamless releases, efficient rollback mechanisms, and proactive issue identification. Define and enforce operational standards, SLAs, and KPIs; drive continuous service improvement and risk mitigation strategies. Analyze system performance data to identify trends, bottlenecks, and opportunities for architectural and process improvement. Oversee go-live readiness reviews, validation of release packages, and post-deployment verification to ensure production stability. Build and lead a high-performing production assurance team; develop talent in reliability engineering, automation, and operational excellence. Evaluate, select, and manage third-party tools and service providers supporting production monitoring, incident response, and root cause analysis. Champion a culture of promoting collaboration, continuous improvement, and proactive problem-solving. Requirements: Bachelor's degree in computer science, Engineering, Information Systems, or equivalent experience. 8+ years of experience in IT Operations with at least 3 years in a leadership role. Proven track record in managing global technical teams and overseeing enterprise-scale deployment Demonstrated experience leading through production incidents and outages, including communication and stakeholder management. Strong problem-solving and analytical skills with the ability to anticipate and mitigate risks. • Excellent communication skills, able to translate complex technical information into clear updates for executives and non-technical stakeholders. Experience working in regulated industries or environments with strong security and compliance requirements preferred Excellent communication and leadership skills. Ability to work effectively in a fast-paced, collaborative environment. Ability to obtain and maintain government clearance (applicants must be U.S. citizens). Nice to Have: Experience with cloud platforms (e.g., AWS, Google Cloud, Azure). Familiarity with DevOps practices and tools (e.g., Docker, Kubernetes, CI/CD pipelines). Contributions to open-source projects or a strong presence in the developer community. Previous experience in the fintech industry, with an understanding of financial systems & regulations. Live in the Mechanicsburg/Harrisburg, PA area, as this is a hybrid role. Benefits: Competitive salary and performance-based bonuses Comprehensive health plans to choose from. FREE dental. FREE vision insurance plans Flexible work hours and hybrid work options Unlimited PTO and company holidays Collaborative and inclusive work environment with a diverse team Company-sponsored events and team outings What to Expect: Step 1 - Apply. It only takes a few minutes! Step 2 - HR Phone Screen. If your application is a good match, you'll hear from one of our recruiters about setting up a phone screen. Step 3 - Interview(s). Now's your chance to learn about the job, show us who you are, share why you would be a great addition to the team, and determine if Allocore is the place for you. Step 4: Decision. The team will discuss - if it's a good fit for us and you, we'll make it official! Candidates selected for a conditional offer of employment will be subject to a background check. A criminal conviction does not automatically disqualify a candidate from consideration; results are evaluated in accordance with applicable laws and job relevance. If you're ready to take your career to the next level and be part of a team that values creativity and innovation, apply now! We can't wait to meet you and see how you'll contribute to our success. ***************** Allocore is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate our employees' unique differences because that drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities. Texting Privacy Policy and Information: Message type: Informational; you will receive text messages regarding your application and potentially regarding interview scheduling. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Message frequency will vary depending on the application process. Msg & data rates may apply. OPT out at any time by texting "Stop".
    $73k-124k yearly est. Auto-Apply 57d ago
  • Operations Manager

    CSA Global LLC 4.3company rating

    Operations manager job in Fort Indiantown Gap, PA

    Job DescriptionDescription: Client Solution Architects (CSA) is currently seeking an Operations Manager to support our program at Fort Indiantown Gap, PA For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions. This position is contingent upon contract award. How Role will make an impact: Manage MTC Operations and Training on-site during standard operating hours. Manage and supervise Contractor support of day-to-day MTC operations and training Scheduling and coordination of MTC resources and the training request process; and MTC task tracking Requirements: What you'll need to have to join our award-winning team: Clearance: Must possess and maintain an active Secret Clearance. Bachelor's degree, subject immaterial, Graduated from the Army CGSC, Intermediate Level Education (ILE), or equivalent level military schooling preferred. Minimum 5 years of experience with military training and training support operations; 5 years of operations management experience 3 years of experience, within the last 10years, with military simulations; A robust understanding of the Army Mission Command Training Support Program (MCTSP) and MTC operations Why You'll Love this Job: Purpose filled roles that contribute to impactful solutions to advance our federal clients' mission. You may examine doctrine, plans, policies and procedures that will enhance and enrich the training environment, ensuring our warfighters are fully prepared for any challenge. Daily opportunities to develop new skills Team environment What We Can Offer You: Compensation Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division. Diversity, Inclusion & Belonging We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Benefits Healthcare (medical, dental, vision, prescription drugs) Pet Insurance 401(k) savings plan Paid Time Off (PTO) Holiday pay opportunities Basic life insurance AD&D insurance Company-paid Short-Term and Long-Term Disability Employee Assistance Program Tuition Support Options Identity Theft Program
    $66k-106k yearly est. 6d ago
  • Operations Manager

    DSV Road Transport 4.5company rating

    Operations manager job in Shippensburg, PA

    DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at *********** Location: USA - Shippensburg, 9300 Olde Scotland Road Division: Solutions Job Posting Title: Operations Manager Time Type: Full Time Under the direction of the General Manager, the Operations Manager is responsible for day-to-day site Operations, including but not limited to supervising the warehousing, receiving, and shipping of product in a manner consistent with company service and cost objectives. Planning of inbound and outbound volume, customer communication activities, space utilization & management, and equipment management. People management responsibilities include hiring and training, labor management planning, conducting performance appraisals, addressing performance issues, and resolving problems. As part of the DSV team, associates are expected to meet company objectives in the areas of performance, safety, and quality. Associates are expected to comply with all corporate and site-specific policies. ESSENTIAL DUTIES AND RESPONSIBILITIES * Ensures the development of systems and procedures for managing operations, equipment, and products in a safe and profitable manner in accordance with company policies, guidelines, and procedures. * Manages operations to meet prescribed productivity and service goals. Complies with terms outlined in client SLAs. * Drives company Continuous Improvement efforts and provides ideas and suggestions for more efficient operations and on-going cost savings measures. * Meets all client specified KPI's and complies with Quality system requirements. * Manages the operations to achieve prescribed objectives. Applies sound communication and motivational techniques, create programs to supervise fairly and equitably, counsel, and (where needed) discipline team members. * Collaborates with Human Resources. Assists in creating programs for hiring, training, and professional development. Participates in performance evaluation system for recommending promotions, wage increases, and other HR activities. * Delivers results by leveraging the skills of the right people at the right time * Effectively keeps senior management and client representatives informed of critical issues that affect the operations * Plans the daily work schedule by reviewing existing work orders, arrival notices, and instructions from customers. Assesses priorities based on time sensitivity and available resources. Assigns duties to appropriate warehouse staff. * Reviews current volume demands to plan for reorganization of warehouse space, and needed changes in levels of supplies, equipment, or staffing needs. * Responsible for ensuring effective training is delivered to team members by qualified individuals and ensures adherence to SOPs (DSV and client). * Ensures leadership team assesses progress of trainees to determine new hire performance and DSV cultural fit. * Maintains high degree of motivation in team members to retain focus of providing highest levels of customer satisfaction. * Provides ongoing growth and development opportunities for team members * Supports adherence to Standard Operating Procedures (SOPs). * Conducts routine staff meetings to review daily/weekly work activities. Management Information Systems * Ensures all team members are properly trained and efficient in the required information systems (including WMS systems) to meet company and client objectives and facilitate the efficient operation of the facility. * Ensures that necessary computer software and hardware are purchased in accordance with Corporate IT policies and guidelines. * Remains knowledgeable regarding changes in hardware and software technology. * Develops proficiency in client systems. Customer Management: * Manages high level customer service standards for all functions. * Assures that client accounts receive the required level of operational and administrative support. * Maintains appropriate contact with all functions and responds to requests when required. * Attends or leads meetings with key customers to discuss any customer issues. * Coordinates management of supplier/customer visits to the site. * Promotes a positive relationship with clients by providing excellent customer service. Budgeting/Financials: * Supports the development of an annual operating budget. * Develops and manages a system of controls to ensure that service levels and operational performance goals are met within prescribed cost, revenue, and profit parameters. * Assists and supports to ensure that the budgeting and pricing activities are in compliance with contract guidelines. Equipment & Facilities * Manages existing programs for maintaining company standards of sanitation, maintenance, security, housekeeping, safety, and equipment including material handling equipment (MHE). * Ensures team members are properly trained on any MHE. * Keeps informed of relevant new technology and make recommendations as applicable. Safety * Achieves company goals in terms of injury frequency ratings (IFR) and other safety metrics by establishing a proactive and participative safety culture within the operations. * Audits warehouse for compliance with safety, security, and quality principles and rules. * Ensures all federal, provincial, or other statutory requirements are adhered to within the parameters of Health and Safety. OTHER DUTIES * Work overtime as dictated by business whether mandatory or voluntary * Performs other duties as assigned. SUPERVISORY RESPONSIBILITIES * Manages warehouse operations supervisors & support staff. SKILLS & ABILITIES Education & Experience * Must have a high school diploma or general education degree (GED). * Bachelor's degree is preferred * 7 years' experience working in a logistics/distribution/relevant environment. * 5 years' experience in a supervisory role * Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate Computer Skills * Proficient in Microsoft Office (Excel, Work, and Power Point) * Demonstrated proficiency in knowledge of applicable WMS systems Language Skills * English (reading, writing, verbal) * Proficiency in business communication at all levels Other * Strong attention to detail accuracy and accomplish job task in a timely manner * Good organizational and personnel skills * Good communication skills, written and oral * Good leadership, supervision, and planning skills * Able to work flexible schedules, including nights and weekends, as required by the operation * Participate in established cross training metrics activities with the opportunity to improve their knowledge in multiple areas/departments. * Must be able to effectively adapt to change and thrive in a stimulating, fast-paced work environment. CORE COMPETENCIES Leader of Others ☒ Accountability ☒ Business Acumen ☒ Communication / Building Partnership ☒ Developing Oneself ☒ Developing Others ☒ Drive for Results ☒ Embracing Change ☒ Problem Solving ☒ Empowerment ☒ Leadership Excellence ☒ Leading Change ☒ Problem Solving Independent Contributor ☐ Accountability ☐ Communication / Building Partnership ☐ Customer Orientation ☐ Developing Oneself ☐ Drive for Results ☐ Embracing Change ☐ Problem Solving ☐ Professional Competencies DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV - Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be. Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook. open/close Print Share on Twitter Share on LinkedIn Send by email
    $58k-98k yearly est. 60d+ ago
  • Dental Office Operations Manager

    Chord Specialty Dental Partners

    Operations manager job in Camp Hill, PA

    Compensation: $70,000 - $78,000/ Annually Spark Orthodontics is seeking a highly organized and detail-oriented Operations Manager (OM) to oversee the smooth functioning of our orthodontic dental office. As the OM, you will own administrative processes and financial oversight, ensure seamless office flow, and provide strong support to our clinical, provider, and administrative teams. This role is pivotal in creating a positive, high-performing environment that empowers our dental team to deliver exceptional patient care. The ideal candidate is a strategic thinker, strong communicator, and natural outcome owner who thrives on solving problems and driving operational excellence. Together with our dentists and clinical staff, you will bring your experience, leadership, and passion to maintain and elevate the exceptional dental experience our patients deserve. Location: Camp Hill, PA Schedule: 8:00 AM - 5:30 PM, Monday - Thursday & 8:00 AM - 4:30 PM on Fridays. Responsibilities Own Scheduling Discipline: Maintain and optimize office schedules in full compliance with our company policies and procedures to maximize productivity. Enforce Policy Adherence: Implement and monitor our company office policies, holding staff accountable for consistent compliance. Drive Financial Stewardship and Business Health: Manage office operations within budget guidelines, including revenue drivers, cost control for supplies, equipment upgrades, and resource allocation. Accelerate Growth Initiatives: Actively support marketing and promotional programs to increase new patient acquisition and strengthen community presence. Lead High-Performance Teams: Directly supervise office staff, providing proactive performance management through feedback, coaching, corrective actions, and formal appraisals. Foster Communication & Alignment: Conduct monthly office meetings, bi-weekly provider meetings, maintain documented minutes, and ensure follow ups are made. Promote Continuous Improvement: Identify operational gaps and implement solutions that enhance efficiency, patient experience, and team engagement. Drive Cross-Functional Collaboration: Partner with Revenue Cycle, Marketing, HR, and other support functions of Chord to align strategies, resolve challenges, and deliver seamless operational and patient experiences. Qualifications Minimum of three (3) years of experience in a management position, preferably in a dental office. Excellent organizational skills and attention to detail. Ability to work well with doctors, patients, employees and others. Knowledge of dental terminology and computer systems. Knowledge of Microsoft Office Suite including Outlook, Excel and Word. Complete Criminal Background Check, Finger Printing, and Child Abuse Clearance What We Offer We believe that taking care of our employees and their families is paramount. That's why we offer a comprehensive benefits package designed to support you in every aspect of your life. Here's what we provide: Medical and Vision Insurance: You're eligible starting the first month after you join. Dental Coverage: Enjoy this benefit with $0 premium. 401(k) Plan with Company Match: We help you plan for your future with our matching program. Generous Paid Time Off and Holidays: Take the time you need to relax and recharge. Employee Referral Program: Earn rewards for bringing talented individuals to our team. Big savings, big perks: Enjoy exclusive discounts on everything from restaurants and travel to movies and more with our employee discount program. Pet Insurance: We understand the importance of furry family members too. Cutting-edge Technology and Training: We provide the tools and resources you need to excel in your role. Life and Disability Insurance Options: Protect yourself and your loved ones with our coverage options. Who We Are Spark Orthodontics was founded in 2010 by Dr. Jason M. Hartman, D.M.D., M.S. We have 11 convenient locations and have quickly become the leading orthodontic care provider in the Lehigh Valley, Greater Reading Area, Schuylkill County, Lancaster County, York County, Cumberland County, Dauphin County, Luzerne County, and Montour County areas. We are known for our innovative office designs and are widely recognized as a leader in orthodontics. We aim to create a foundation of optimal oral health for every child and a supportive, inspiring atmosphere for every team member. #IND
    $70k-78k yearly Auto-Apply 28d ago
  • Environmental Services / Custodial Operations Manager 2

    Sodexo S A

    Operations manager job in York, PA

    Role OverviewUse your best in class management skills to improve the daily lives of others. We are seeking an Operations Manager of Environmental Services, for our healthcare site in York, PA. This facility is a 25 bed surgical hospital. This role will support Day Shift, with some weekends and holidays as the business needs dictate. This position reports directly into the on-site General Manager and will manage a team of 15. Our Sodexo Healthcare housekeeping teams work to direct custodial operations at healthcare client locations, partnering with them to deliver innovative solutions. These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. What You'll Dobe responsible for driving client and patient satisfaction scores;provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department;work with the Environment of Care Committee and Infection Prevention Director;effectively manages the Unit Operating System; and/orsupport an inclusive workforce. What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire. What You Bringhave experience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations;have experience driving customer service and/or guest satisfaction results in a healthcare environment is preferred;have experience effectively managing projects within agreed upon timelines;are results and safety driven;have in-depth knowledge of housekeeping systems and procedures;have 3-5 years previous custodial / housekeeping or similar hospitality management experience, in a hospital or hotel. Healthcare experience preferred but not required;are proficient with computers and other technology. Who We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form. Qualifications & RequirementsMinimum Education Requirement - Associate's Degree or equivalent experience Minimum Management Experience - 2 years Minimum Functional Experience - 2 years of work experience in Housekeeping, Environmental or Custodial Services
    $55k-108k yearly est. 8d ago
  • Director Business Transformation Program Ops

    Delhaize America 4.6company rating

    Operations manager job in Carlisle, PA

    Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more. Position Summary: The Business Transformation Program Ops Director leads the strategy, governance, and orchestration of the entire transformation initiative. Serving as the operational and analytical nerve center, this role ensures alignment of workstreams, resources, timelines, and third-party partners to a unified delivery roadmap. This leader integrates business and IT planning, milestone management, change management, and value tracking, driving accountability and transparency at every stage. This role provides the structured framework and disciplined oversight necessary to guide the enterprise through a complex, multi-year transformation journey. Duties & Responsibilities: * Lead a dedicated Program Ops team, including functional managers, analysts, and third-party partner liaisons as required for successful transformation * Own the integrated transformation roadmap across business and IT towers, aligning sequencing and milestones * Manage interdependencies across functional workstreams, technology delivery, change enablement, and key programs connected to the transformation * Operate as a liaison between business and IT leadership to align sequencing and milestone readiness * Coordinate performance reporting and KPI tracking, enabling executive visibility into progress and value realization * Guide program-level issue and risk management, escalating critical blockers as needed * Support transformation leadership in strategic communications and progress reviews * Coordinate with Strategy, Tech, HR, Communications, Training, & Finance partners on resourcing, retention, value tracking, and organizational change management tied to transformation priorities * Ensure consistency in working models, methodologies, and tools (e.g., RAID logs, dashboards, decision trackers) used across the program * Partner with system integrators and external consultants on delivery structure, staffing, and adherence to timelines * Lead program financial management, budgeting, and funding allocation across transformation waves. * Serve as the lead facilitator of cross-functional governance forums, portfolio reporting, and transformation health indicators * Support transformation leadership in strategic communications, governance forums, and other activities necessary to enhance ADUSA's transformation management capability * Additional job duties may be assigned as needed to meet the needs of the business and support our values Qualifications: * Bachelor's degree in business, operations, technology, or related field * 10+ years of experience in program or portfolio management within enterprise-wide initiatives, with at least 3 years in a leadership role * Deep understanding of transformation governance structures and milestone-based delivery approaches. * Proven track record managing large-scale ERP or system-enabled business transformations * Strong leadership, interpersonal, and communication skills, building and maintaining effective relationships with stakeholders * Comfort with program analytics, budgeting, forecasting, and resource allocation processes * 25-50% travel required Preferred Qualifications: * Experience in a transformation office (TMO), PMO, or enterprise strategy function * Familiarity with SAP, Oracle, or comparable ERP implementation frameworks and methodologies * Ability to synthesize executive sponsor inputs, functional team requirements, and external partner contributions into integrated delivery plans * Experience supporting complex change, data, or process streams within transformation programs * Advanced proficiency with PowerPoint & Excel * PMP Certification * ProSci Certification ME/NC/PA/SC Salary Range: $139,120 - $208,680 IL/MA/MD/NY Salary Range: $160,000 - $240,000 Actual compensation offered to a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws. #LI-RC1 #LI-HYBRID At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent. Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies. Our associates are the heartbeat of our organization. We are committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by our values of courage, care, teamwork, integrity (and even a little humor), we are dedicated to being a great place to work. We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.
    $66k-113k yearly est. 6d ago
  • District Manager

    Excelsia Injury Care

    Operations manager job in Harrisburg, PA

    About Us Excelsia Injury Care provides management services to a network of healthcare companies, supporting them in delivering comprehensive rehabilitation, diagnostic, surgical, and pain management services for individuals affected by post-traumatic neuro-musculoskeletal injuries. With 95 locations across Idaho, Illinois, Maryland, Missouri, Nevada, New Jersey, Pennsylvania, Utah, and Virginia, we ensure accessible, high-quality care tailored to each patient's unique needs. Our providers are leaders in personal injury and workers' compensation care, with a proven track record of helping patients recover and reach their maximum recovery potential. Our mission is to restore quality of life through patient-centric care, supporting those injured in motor vehicle or work-related accidents. We take an interdisciplinary approach, ensuring patients receive coordinated care from evaluation through treatment, with the goal of achieving optimal recovery outcomes. Founded on the values of respect and trustworthiness, we are committed to delivering services that adhere to the highest legal, regulatory, and ethical standards. As responsible corporate citizens, we integrate environmental, social, and governance (ESG) considerations into our business practices, ensuring that we positively impact the healthcare companies we serve, our employees, and the communities we reach. Job Duties Ensure smooth operation of medical offices Ensure sufficient staffing at medical offices at all times Oversee hiring of all location support staff (excluding providers) Ensure accessibility and availability for office managers during business hours. Weekly onsite presence at all locations Ensure quality of operations and accuracy of all office paperwork (e.g. patient information/insurance, flow sheets, patient information, billing superbills, mail, correspondence and other) Optimize inventory levels and support office managers in inventory management Ensure processes are in place to guarantee office records (e.g. OSHA, employee files maintenance, etc.) are maintained and current Ensure offices are neat, clean and maintained according to Excelsia standards Ensure all office staff is properly trained according to Excelsia standards Ensure that problems are resolved in a timely fashion Provide administrative support to departmental physicians/administrators Improve office processes and manage the implementations Ensure financial and operational objectives of offices are realized Monitor Key Performance Indicators (KPIs) daily and react to needs Provide regular reporting in accordance with Excelsia standards Manage and trouble-shoot corporate, providers, patient, family, attorney and other inquiries Uphold the company's mission to provide exceptional patient care, and leads in a way that aligns with the company's ESG goals May work as a back-up office manager or office support staff as needed Perform other duties and assignments as directed and/or as necessary Responsible for ensuring that direct reports complete any company-required trainings by deadline to maintain compliance Other duties as assigned Minimum Requirements High school Graduate or GED equivalent Bachelor's degree in related field preferred Knowledge of advanced work-related subjects Successful completion of corporate orientation program Ongoing related continuing education participation Five or more years in a related supervisory capacity 1-2 years of medical experience in an administrative/legal/physician office setting Previous computer skills to include (data entry, word perfect, etc.) Additional Skills/Competencies Ability to maintain a strong confidentiality profile Ability to project a strong corporate image Ability to recognize emergency medical and non-medical situations Ability to identify and resolve customer relation problems Ability to identify and resolve clinical problems Ability to remain calm in emergency situations Ability to form interpersonal relationships (i.e. establish rapport with others) Ability to manage time effectively by setting priorities Ability to anticipate problems before they arise Ability to anticipate patient/physician/corporate needs Mathematical ability to perform required calculations Physical/Mental Requirements Ability to work flexible hours as required by job demands May include some exposure to infection and injury Manual dexterity hand/eye coordination Able to lift a minimum of 10 pounds independently Able to perform frequent work with hand/wrist movement Prolonged sitting for up to 60% of time Motor Vehicle Report Monitoring In the event Employee does not maintain the insurance coverage required under this Policy & Procedure, and/or does not maintain a valid license to operate a motor vehicle, that Employee shall not be eligible for mileage reimbursement and is barred from operating any motor vehicle in furtherance of Company business. Operating a motor vehicle in furtherance of Company business without a valid state-issued driver's license to do so and/or maintain insurance of the type and amounts set forth herein shall subject the Employee to immediate disciplinary action up to and including termination. Why work for Excelsia Injury Care? We offer a competitive salary, a great and stable work environment as well as amazing benefit package! Offered Benefits include: Medical, Dental and Vision plans through CareFirst with PPO And HSA options available the first of the month after your hire date. Rich leave benefits including PTO that is accrued starting on your first day of work, 8 company-recognized paid holidays plus a floating holiday, and 5 days of sick leave each calendar year. Employee Assistance Program, Earned Wage Access, and Employee Assistance Fund. Discounts on shopping and travel perks through WorkingAdvantage. 401(k) retirement plan with employer match. Paid training opportunities and Education Assistance Program. Employee Referral Bonus Program Diversity Statement Excelsia Injury Care is an equal opportunity employer. We commit to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic predisposition, marital, civil union or partnership status, sexual orientation, gender identity, or any other consideration protected by federal, state or local laws.
    $92k-148k yearly est. 25d ago
  • District Manager Pennsylvania

    Easy To Register

    Operations manager job in Harrisburg, PA

    Storage Asset Management is a property management and consulting company that specializes in self-storage. With over 70 years of executive industry experience, SAM employs an incredible team of employees on every level. Voted Best Places to work in PA 2021,2022,2023, 2024, 2025! Storage Asset Management is proud to have over 1000 employees at the store, regional and corporate office level. Summary: District Managers are responsible for overseeing all operations of company managed stores assigned to their districts. They work directly with store management to ensure locations are meeting expectations of property ownership and exceeding when possible. Essential Duties & Responsibilities: · Recruit, hire, coach and retain an engaged team of high-performing store managers through ongoing coaching and leading by example. · Ensure that team members demonstrate sales-focused and customer-centric behaviors when interacting with our customers. · Provide a welcoming environment to customers through effective facility presentation, maintenance, and labor and vendor management. · Lead with integrity, honesty and knowledge that promotes the culture and values of Storage Asset Management. · Utilizes management information tools and analyzes financial reports to identify trends and issues in store performance. · Keeps informed of current and future competition through competitor visits. · Coaches store manager on the ongoing repairs, maintenance and Vendor contracts. · Management of rental rates, discounts, merchandise, Tenant Protection Plans, truck rentals and other income sources. · Supports and holds store managers accountable for marketing initiatives and policies/procedures. · Respond to customer inquiries in a timely manner and address their concerns quickly. · Identify and celebrate operational successes, as well as develop and implement plans to address opportunities. · Manage a P&L to include revenue drivers, payroll, repair and maintenance and expense budgets. · Conduct regular property audits, ensuring properties are safe and meet all company operational standards. · Manage delinquent tenant process, including coaching teams to reduce delinquency rates and improve customer retention. · Creates and strengthens client relationships through ongoing communication and meetings. · Communicate effectively with employees, colleagues and customers. · Valid Driver's license and reliable transportation to drive between locations as needed. · Willingness to travel to other markets, SAM office in PA, and industry trade shows. (Travel approximately 50% of time) Qualifications/Education and/or Experience Requirements: · Demonstrated leadership competency in building, developing and retaining high-performing teams of hourly, nonexempt employees. · Passion for sales and customer service excellence. · Ability to monitor and control payroll and expenses. · Must have a valid Driver's License and reliable transportation. · Exceptional communication, organization and time management skills. · Working knowledge of Microsoft Excel, Word, PowerPoint and Outlook. · Bachelor's Degree and previous storage facility experience a plus! Work Hours: In a typical week, this position requires a minimum of 40 hours Work Environment: This work is usually performed with normal noise levels and minimum exposure to hazardous conditions.
    $92k-148k yearly est. 49d ago
  • Manager of Project Operations

    Pennsylvania Housing Finance Agency 4.1company rating

    Operations manager job in Harrisburg, PA

    Provides direct supervision typically to professionals or skilled technical employees at the entry or intermediate level. Functions as advisor to unit and division and sets goals and objectives for team members for achievement of operational results. Analyzes and resolves problems through drawing from prior experiences. Interprets policies (e.g., fiscal management, HR, contracts and grants, resource management in defined areas) and demonstrates solid subject matter knowledge. Exercises judgment within defined procedures and policies to determine appropriate action. Supervises staff to assure accountability and stewardship of Agency resources (operational, financial, and human) in compliance with divisional and Agency goals and objectives. 1. Advise and assist the Director of Housing Management on matters pertaining to the overall operation, management, and compliance requirements of PHFA-financed projects. 2. Maintain a thorough, in-depth knowledge of HUD Regulations, Section 42 Low Income Housing Tax Credits, Federal HOME, HRA, PHARE, other agency financing, and PHFA's Policies and Procedures for all program requirements and compliance issues. 3. Supervise, train, and evaluate senior housing management representatives and the Assistant Housing Management Representative to achieve high performance levels on a consistent basis. 4. Interpret and inform owners, agents, and housing management staff of all applicable program rules, regulations, and changes issued by federal agencies regarding all PHFA property operations requirements. 5. Work in coordination with the Housing Services Department to plan, develop, and administer PHFA's Multifamily Affordable Housing Conference. 6. Prepare and maintain the Agency's Housing Management Property Operations and Internal Operations Manuals. 7. Assign properties to the appropriate Housing Management staff for the responsibilities of specific program compliance monitoring functions. 8. Coordinate and assign Housing Management Representatives to assist the assigned development officer or tax credit officer each year in the proposed development process. 9. Serve as liaison with local HUD offices, IRS compliance division, other state agencies, and housing authorities throughout the State. 10. Assist owners, agents, and residents in resolving problems relating to the effective operations of the properties. 11. Conduct regular staff meetings and trainings as may be necessary for the Norristown, Pittsburgh, and Harrisburg housing management property operations staff. 12. Participate in pre-closing meetings for proposed developments. 13. Prepare annual reports for DCED and the FHLB. 14. Review and approve new and/or changes in management agents. 15. Process, review and publish annual HOME rent and income limits. 16. Review and approve time allocation sheets, expense reports, and travel requests from all HMRs. 17. Arrange contracts and scheduling for REAC inspections of all HUD Risk Share Properties. 18. Be available to assist the Director of Government Affairs, whenever called upon, in a prompt and efficient manner in resolving federal and state congressional inquiries. 19. Complete any special assignment as requested by the Director of Housing Management, Executive Director, and the Deputy Executive Director/ Chief Counsel. QualificationsBachelor of Science, Experience (10-15 years) ExperienceExperience (10-15 years) EEO Statement As an employer, PHFA is committed to having a workforce that is diverse and reflects the residents that it serves. We strive to maintain a workplace where all employees and applicants for employment receive equal opportunities in all aspects of employment. There are numerous policies in place at PHFA to help us honor this commitment. The Pennsylvania Housing Finance Agency is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, disability, family status, gender, national origin, political affiliation, race or religion. Diversity Statement PHFA values, honors and commits to the equitable treatment and elimination of discrimination in all forms. We are committed to the diversity of all staff, and in all programs and services offered.
    $44k-57k yearly est. Auto-Apply 46d ago

Learn more about operations manager jobs

How much does an operations manager earn in Carlisle, PA?

The average operations manager in Carlisle, PA earns between $52,000 and $128,000 annually. This compares to the national average operations manager range of $47,000 to $123,000.

Average operations manager salary in Carlisle, PA

$82,000

What are the biggest employers of Operations Managers in Carlisle, PA?

The biggest employers of Operations Managers in Carlisle, PA are:
  1. Sheetz
  2. Geodis Career
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