BA/Operations Manager
Operations manager job in Hartford, CT
Job Title: BA/Operations Manager
Onsite Requirements:
SharePoint/.Net
Jira or comparable defect management tools
Stakeholder management skills
Job Description:
The Business Analyst / Operations Manager (BA/Ops Manager) will support migration readiness and operational stability for business-critical applications moving from SharePoint to a custom .NET platform.
This role ensures continuity of service, oversees maintenance, coordinates testing, manages issue resolution, and leads communication between technical teams, business stakeholders, and the migration program.
The position plays a key role in ensuring readiness validation and successful transition of reporting and operational processes.
Key Responsibilities:
Project Coordination & Oversight
Oversee schedule, activities, and status reporting for readiness and maintenance workstreams.
Serve as primary liaison between the migration team, developers, administrators, and business units.
Maintain clear communication of timelines, risks, blockers, and progress.
Migration Readiness & Assessment
Conduct and document readiness assessments for each application, including data quality, system dependencies, and process fit for migration.
Develop and maintain the Migration Readiness Assessment Report.
Operations & Maintenance
Manage day-to-day operations of existing SharePoint applications.
Perform configuration updates and ensure uninterrupted business operations until final migration.
Ensure timely remediation of issues through defect management tools (EQSL, Jira).
Testing & Validation
Coordinate development of test plans, test cases, and validation procedures.
Facilitate pre-migration and post-migration testing activities, documenting outcomes and defects.
Support user acceptance testing (UAT).
Stakeholder Engagement
Work closely with business partners to validate requirements, readiness criteria, and reporting needs.
Facilitate workshops, walkthroughs, and milestone reviews.
Reporting & Documentation
Maintain quarterly maintenance logs, defect logs, and testing documentation.
Contribute to the Final Readiness Package and handoff documentation.
Qualifications:
5+ years of experience as a Business Analyst, Operations Manager, or similar role.
Experience supporting migration or system modernization projects (SharePoint, .NET preferred).
Strong understanding of testing processes, documentation, and operational support.
Familiarity with EQSL, Jira, or comparable defect management tools.
Excellent communication, organizational, and stakeholder-management skills.
Ability to coordinate cross-functional teams under tight timelines.
**3rd party and subcontract staffing agencies are not eligible for partnership on this position. 3rd party subcontractors need not apply.
This position requires candidates to be eligible to work in the United States, directly for an employer, without sponsorship now or anytime in the future**
Director of Operations
Operations manager job in South Windsor, CT
Job Title - Director - Operations
Job Details:
Work Shift: Monday to Friday 8:00 AM - 5:00 PM
Overseas multiple managers and departments in Operations.
The focus of the role is to effectively lead and integrate diverse functions and teams, and Vendor management, supply chain, production planning and scheduling are also critical to this role.
Responsibilities:
Oversee day-to-day operations for multiple production departments ensuring customer requirements, quality, safety, and on-time delivery goals are met.
Establishes clearly defined department and individual goals and objectives by embracing a LEAN mindset, and communicates to associates through departmental, and facility meetings and performance planning.
Establishes relationships with various business units and customers ensuring that product knowledge is current and that expectations are exceeded.
Accountable for budgeting, forecasting and unit cost results for multiple departments.
Responsible for developing individuals and teams. Attracts and retains talent by developing one's abilities and supports others doing so. Provides opportunities for associates to grow and share expertise and new learning with colleagues.
Coordinates and/or facilitates training and development of staff through coaching, mentoring and training.
Qualifications:
Bachelor's degree in business or engineering.
6 years' related experience (industry preferred).
Demonstrates the ability to work in a diverse group environment.
Knows how to work with various communication styles.
Identifies problems. Gathers information systematically; using logic to draw valid conclusions and generate alternatives. Examines alternatives and considers objectives and resources. Reaches and communicates solutions.
Able to interpret information, think critically and identify trends.
Assistant Manager, Southampton
Operations manager job in Southampton, NY
The Assistant Manager is responsible for assisting the Store Manager in maximizing sales, providing an exceptional shopping experience for the customer and managing the store in accordance with the company visual and operational standards. The Assistant Manager assumes responsibility for the operations of a store as “Manager-on-Duty” in the absence of the General Manager.
Responsibilities:
SALES LEADERSHIP:
Assumes Manager's role in supervising staff in absence of General Manager.
Strives for sales excellence and results.
Ensures selling standards are met.
Works with customers and models excellent customer service and Clienteling skills.
Maximizes sales through strong floor supervision.
ASSOCIATE DEVELOPMENT:
Ensure associates are trained on product knowledge, selling skills and customer service and operations.
Provides information and feedback for Sales Associates.
Team sells with Sales Associates to contribute to the development of the selling team.
OPERATIONAL EXCELLENCE:
Protects store payroll by managing wage costs, salaries, and allowable hours.
Controls company's assets, i.e. key control, loss prevention measures, inventory paperwork and company standards of conduct per the employee handbook.
Strives for 100% accuracy and compliance in cash, inventory, fixtures and property.
STORE STANDARDS:
Helps execute floor-set and promotional directives.
Works as a member of the team to insure all store standards are met.
Understands, supports and complies with all company policies and procedures.
Helps control all company assets (i.e., payroll hours, fixtures, cash, inventory and property) and completes all paperwork promptly and accurately.
MERCHANDISING/VISUAL:
Ensure execution of effective merchandising strategies and directives.
Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times.
Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction.
Identify and communicate product concerns in a timely manner.
Communicate inventory needs to support the business goals.
Provides timely feedback to stores regarding visual direction in partnership with Retail Director.
FASHION/STYLING:
Represents the fashion and style of Veronica Beard
Knowledge of current fashion trends and styles
Appreciation and demonstration of an overall finished fashion look
Understanding of fashion forward styling techniques
Comfortable with being on camera for social media purposes (both stills and video)
MISCELLANEOUS:
Adheres to company guidelines of dependability, including attendance and requirements.
Attends Store Meetings.
Requirements:
Minimum of 2 years retail management position/ experience in women's apparel (or related field).
Ability to work flexible schedule including nights and weekends.
Strong verbal and communication skills.
Strong observation skills - identifying and assessing customer and employee behavior, reactions, floor awareness, etc.
Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures.
Ability to create a quality working environment that will encourage others to develop and excel.
Foster a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals.
The base salary range for this role is between $60,000- $65,000. The relevant base salary will vary depending on wide range of factors that are considered in making compensation decisions, including but not limited to, skill sets, experience, training, degrees, and certifications. The base salary is just one component of our total compensation offerings, which consist of a comprehensive benefits package as well as a commission program, clothing allowance, and merchandise discounts.
At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work.
Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class.
Director of Operations
Operations manager job in Naugatuck, CT
As an essential business, Anomatic produces innovative and sustainable packaging for today's biggest brands. By leveraging over five decades of manufacturing expertise and employing an extensive technologies portfolio, we design, manufacture, and finish incomparable stock and customized solutions for numerous markets.
Position: Director of Operations Location: Naugatuck, CT Department: Operations Reports to: CEO
The
Director of Operations
is a key leadership role in the company with specific responsibility for their flagship facility within the organization's footprint. This site produces all the company's key products in a high-volume/high-mix production environment. The Director of Operations will have full day-to-day responsibility for the facility including full oversight over plant operations over multiple departments. In accordance with top-down commitment from the leadership team, the Director of Operations will be responsible for establishing a high-performance work culture using Lean manufacturing/TPS principals. They will utilize Lean concepts in the development of a problem-solving culture and teach associates how to identify and eradicate waste, and complete root cause analysis to drive daily continuous improvement.
ESSENTIAL FUNCTIONS -
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Manage work priorities and timelines and allocate resources to assure assigned plant goals and timelines are met. This includes planning production operations and establishing priorities and sequences for manufacturing products.
Coordinate manufacturing activities to ensure production and quality of products meet specifications.
Lead and develop a strong daily management process with factory team to deliver on operational KPIs and business financials. Lead, coach and train employees toward Lean manufacturing concepts and foster environment for an empowered, high-performance plant.
Ability to anticipate, negotiate and manage conflicts, problems, changing situations and deadlines.
Strong floor presence: we seek an on-the-floor leader.
Make recommendations to improve productivity, quality, and efficiency of operations. Execute approved projects on budget and schedule.
Make hire and fire decisions responsibly. Train and develop a team and create a succession plan.
Maintain OSHA, environmental, and other regulatory agency compliance.
Manage work priorities and timelines and allocate resources to assure assigned plant goals and timelines are met.
Prepare operational schedules and coordinate manufacturing activities to ensure production and quality of products meet specifications.
EDUCATION & EXPERIENCE
Bachelor's degree in Manufacturing, Operations, Mechanical or Industrial Engineering or similar technical field preferred
Experience in metal fabrication is required.
Experience in metal stamping, preferably eyelet or progressive, is preferred
Experience working/scheduling in a high-volume/high-mix environment required
Strong manufacturing leadership experience in discrete manufacturing environments with demonstrable results. The ideal candidate will have 10-15 years of work experience and at least five years of experience leading operations teams.
Experience working in businesses with less than $200M in revenue. (Understands idiosyncrasies of mid-sized and/or family-owned / run businesses. Enjoys being able to make an impact more than having big company resources - big fish / small pond.)
Five-plus years working in strong Lean cultures required
Must have had roles with P&L responsibility and must have working knowledge of budgets and financial statements.
COMPETENCIES
Lean manufacturing methodologies
ERP Systems
Strategic and Tactical abilities
Microsoft Office
Root Cause Management
Collaboration
Continuous Improvement
Leadership Development
KPIs and Countermeasures
Succession Planning
Benefits you can expect from Anomatic:
Competitive Pay and bonus
Career Growth
Health Coverage Starting Your First Day
401K with Company Match, to help save for the future
Paid Time Off to Enjoy Family or Hobbies
Gym Membership Reimbursements, to help you stay active
Training, to help hone skills
Many more!
Anomatic takes pride in creating a safe and inclusive environment that encourages, supports, and celebrates the diverse voices of our employees and the communities in which they live. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
#1Anomatic
Vice President of Operations
Operations manager job in Naugatuck, CT
About TWENTY2
TWENTY2 is a women-led full service wallpaper and textiles partner, our design driven team provides development and manufacturing expertise for private label collections and custom projects. We put our knowledge to work for our partners; when they succeed, so do we.
The Role
We're hiring a hands‑on, systems‑minded Vice President of Operations to be the operational heartbeat of TWENTY2 and a key partner to the Founders. You will own the day‑to‑day across Production, Design, Business Development, Finance, Shipping & Receiving, Facilities, Technology, and Human Resources Departments -building the rhythm, capabilities, and culture that carry us into our next stage of growth.
You appreciate the artistry and precision behind great design, and you understand how disciplined operations bring creative vision to life. You're fluent in modern tooling (ERP, smart systems, data, and emerging AI tools) and can translate vision into reliable, scalable execution.
Key Responsibilities
Department Leadership:
Directly oversee and manage Production, Design, Shipping & Receiving, Facilities, Technology, and Human Resources.
Culture and Team Development:
Mentor and support high-performing teams. Foster a culture of accountability, innovation, and customer focus.
Operational Excellence:
Evaluate, analyze, and streamline workflows to remove bottlenecks, clarify priorities, reduce waste and increase capacity and efficiency.
Process Improvement:
Design and implement Lean systems that improve quality, reliability, and on-time excellence while maintaining flexibility for unanticipated, quick-turn projects.
Data and Systems:
Oversee ERP and operational tools (Odoo experience a plus). Use AI, automation, and data to track performance and guide decision-making, ensuring technology amplifies human craftsmanship while considering environmental impact and team dynamics.
Cross-Functional Collaboration:
Build strong partnerships with department heads to align goals, improve communication, and drive accountability.
Financial & Capacity Planning:
Partner with leadership to develop and manage budgets, capacity models, and key performance indicators.
Continuous Improvement:
Drive best practices in production management, Lean methodologies and process automation with measurable impact on cost, quality, delivery speed, and sustainability.
Compliance & Safety:
Cultivate a culture of safety and ensure compliance of internal policies, safety standards, and regulatory requirements (e.g., OSHA, ISO, ANSI, NIOSH).
Qualifications
8-10 years of progressive leadership experience in manufacturing operations or a related field
Proven ability to lead multiple operational functions effectively
Bachelor's degree in business, operations, or related field (advanced degree a plus)
Strong knowledge of manufacturing processes and operational best practices
Experience implementing or optimizing ERP systems (Odoo preferred)
Deep knowledge of Lean manufacturing principles
Pragmatic and responsible approach to implementing AI and automation within operations
Demonstrated success leading process improvement and scaling operations
Excellent communication and leadership skills; able to influence across teams
Hands-on, decisive, and comfortable in a high-accountability, fast-moving environment
What Success Looks Like
Clear, consistent operating rhythm across departments
Improved on-time performance and production throughput
Transparent data and reporting driving proactive decisions
Empowered, engaged teams aligned around shared goals
Sustainable growth and operational stability as TWENTY2 scales
Working at TWENTY2
All of this might sound exciting, but you might still be wondering, “Would I be a good fit for TWENTY2?” or “Would TWENTY2 be a good fit for me?”
Our culture is shaped by the same principles that guide our work: we cultivate partnerships built on trust, exceed expectations at every step, drive innovation to challenge the status quo, accelerate growth through learning and curiosity, and think sustainably to create lasting impact.
We're a team of detail-oriented, design-driven makers who believe excellence is achieved through precision, collaboration, and care. At TWENTY2, you'll join people who are proud of their craft, inspired by each other, and united by a shared commitment to doing exceptional work - every time.
How to Apply
Please submit your resume and a cover letter (or 2-3 minute video) that helps us get to know you. We'd love to hear:
A specific example of how you led a team or organization through a period of operational change or growth.
How you've used systems, data, or technology to improve process, quality, or communication.
What draws you to TWENTY2 and how your leadership style complements a design-driven, collaborative environment.
Please fill out this form here: ********************** to submit your materials.
Director, Electronics Operations
Operations manager job in Simsbury, CT
This opportunity is located within our Ensign-Bickford Aerospace & Defense Company business, a global leader of mission-critical hardware and systems solutions including precision energetics systems and innovative explosive solutions.Click here to learn more.
Job Description
Location: Simsbury, CT
Reports to: VP of Operations
Industry: Aerospace & Defense
Experience Level: Director (15+ years)
Empower People. Drive Culture. Lead Growth.
At Ensign-Bickford Aerospace & Defense (EBAD), we've been innovating for nearly 200 years, delivering mission-critical technologies that protect lives and advance exploration. As we prepare to double in size over the next 3-5 years, we're investing in our people and culture to support this transformation.
We're seeking a dynamic Director of Electronics Operations who will be responsible for leveraging the Ensign Bickford Operating System (EBOS) to develop the infrastructure, talent and processes needed to support a growing electronics business.
The Opportunity:
EBAD's electronics business provides critical systems that are vital to our national defense and the exploration of space. This business has experienced unprecedented growth in support of our customer's missions and is seeking an accomplished individual to fill the position of Director of Electronics Operations. This position will be charged with leading the SQDC targets through embedded lean principles and continuous improvements into daily operations.
This is an exciting opportunity for a senior electronics operations leader to make an immediate impact by providing leadership to our electronics operations team, driving accountability through visual management, and own the execution of our new facility launch and collaborations across engineering, supply chain, and quality to solve problems at the business level to drive alignment.
Core Competencies for Success:
Lean & Continuous Improvement Expertise:
Demonstrates success leading Kaizen events that deliver measurable improvements in safety, quality, delivery, and cost. Builds team capability in structured problem-solving and fosters a culture of continuous improvement.
Inspirational Leadership & Talent Development:
Embodies the core value: Our People Matter. Proven Ability to engage, coach, and empower.
Culture & Engagement:
Champion a culture of integrity, collaboration, and continuous improvement. Drive initiatives that enhance employee experience and engagement.
Organizational Effectiveness:
Support organizational design, change management, and workforce planning to enable agility and scalability.
Strategic Business Alignment:
Strong project management skills with the ability to plan, execute, and deliver complex initiatives on time and within budget. Proven track record in factory readiness and production launch.
Technical & Industry Expertise:
Brings extensive experience high-mix, low-volume electronics manufacturing environments. Understands the unique demands of aerospace and defense product lifecycles.
The Candidate We Are Looking For:
BS/MS in an engineering discipline (electronics is preferred)
Minimum 10 years of experience in high-mix, low-volume operations and manufacturing environment
Experience in managing, training, mentoring and coaching leaders
Experience in aerospace, defense, manufacturing, or technology industries preferred
Proven ability to lead through change and influence cross-functional teams
Greenfield Ramp-Up expertise
Excellent communication, problem-solving, and relationship-building skills
Passion for people, innovation, and continuous improvement
A Defining Leadership Opportunity:
Legacy: Join a privately held, 188-year-old business that takes a long-term approach, free from the short-term pressures of quarterly-driven reporting.
Impact: Own and execute on critical initiatives for a fast-growing company with a bold vision for the future.
Partnership: Work directly with the BU President, senior leadership, and enterprise HR leaders in a highly influential role at the intersection of people and business strategy.
Culture of Excellence: Help shape a culture that values people, integrity, and mission-driven excellence, driven by a Kaizen mindset and a commitment to quality and continuous improvement.
Ready to Make a Difference?
If you're an Operations leader ready to help shape the future of a respected aerospace and defense organization, we invite you to explore this opportunity and grow with us.
Compensation and Rewards
We recognize that world-class leaders deliver world-class impact, and we reward accordingly. This role offers a competitive executive package that includes:
Base Salary: $175k - $225k plus annual bonus
Executive Relocation: Comprehensive support for a seamless transition
Additional Enhancements: Potential sign-on incentives and tailored rewards based on experience
We offer a competitive compensation package aligned with skills & experience, with flexibility to reward top talent and extraordinary qualifications.
Ensign-Bickford Aerospace & Defense Company
is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, religion, color, sex, age, disability, sexual orientation, genetic information, national origin, or veteran status.
Auto-ApplyDirector of Operations
Operations manager job in South Windsor, CT
We are seeking a highly motivated and skilled Director of Operations who will be responsible for overseeing multiple managers and departments in operations.
Our client is a global fintech leader with $4 billion in revenue, provides communications, technology, data and analytics. We help drive business transformation for our clients with solutions for enriching client engagement, navigating risk, optimizing efficiency and generating revenue growth.
The focus of the role is to effectively lead and integrate diverse functions, teams, Vendor management, supply chain, production planning and scheduling.
Key Responsibilities:
Oversee day-to-day operations for multiple production departments ensuring customer requirements, quality, safety, and on-time delivery goals are met or exceeded.
Establishes clearly defined department and individual goals and objectives by embracing a LEAN mindset, and communicates to associates through departmental, and facility meetings and performance planning.
Establishes, builds and maintains relationships with various business units and customers ensuring that product knowledge is current and that expectations are exceeded.
Prepares, manages, and is accountable for budgeting, forecasting and unit cost results for multiple departments.
Responsible for developing individuals and teams. Attracts and retains talent by developing ones abilities and supports others doing so. Provides opportunities for associates to grow and share expertise and new learning with colleagues.
Coordinates and/or facilitates training and development of staff through coaching, mentoring and training.
Serves as a team leader acting with ethical behavior and demanding the same from all team members. Communicates clearly and respectfully conveying confidence and acknowledging contributions of others. Drives the vision and values of the organization by aligning team activities and establishing strategies for achieving individual and work unit goals.
Delivers value Broadridge and its customers by finding solutions and establishing realistic plans. Continuously strives for process improvement. Collaborates with the entire organization to encourage and share knowledge and best practices across all departments.
May perform other duties/responsibilities as needed or assigned.
Qualifications:
Education and/or experience equivalent to a bachelors degree in business or engineering.
6-8 years related experience (industry preferred).
Preferred: MBA, advanced degree. 10+ years related experience (industry preferred).
Leadership: Demonstrates the ability to lead, direct, coach and motivate others to meet objectives; builds a team and builds consensus.
People Skills: Demonstrates the ability to work in a diverse group environment. Knows how to work with various communication styles. Relates well and shows respect and consideration for others; builds relationships.
Time Management: Uses time efficiently; works at a pace to get things done within an appropriate time and meets deadlines.
Decision Making Ability: Demonstrates ability to make logical and sensible decisions based on available job knowledge/information, in a variety of situations. Considers potential consequences (including others views and emotions) prior to choosing a course of action. Accepts and/or uses appropriate authority to make decisions and proceeds with confidence once decisions are made.
Problem Solving / Troubleshooting: Identifies problems. Gathers information systematically; using logic to draw valid conclusions and generate alternatives. Examines alternatives and considers objectives and resources. Reaches and communicates solutions.
Analytical Skills: Able to interpret information, think critically and identify trends.
Job/Industry Knowledge: Understands and apply industry/job standards, regulations, and rules. Understands what is required to perform the job; knows what the group is responsible for and what the supporting groups are responsible for. Has a general understanding of the groups goals and objectives.
Verbal & Written Communication: Demonstrates the ability to effectively discuss ideas in a clear, succinct, and organized fashion to present information in a thoughtful manner, considerate of others. Demonstrates the ability to read, write and understand the English language. Able to express ideas in writing in an organized, articulate, concise and grammatically correct manner and adjusts language to reach intended audience.
Presentation/Facilitation Skills: Demonstrates the ability to present concise and accurate information to peers, customers and management. Able to lead meetings/training sessions and generate group discussions and feedback. Speaks clearly, maintains an appropriate pace, and matches information presented to the needs of others. Uses media effectively.
Continuous Learning: Takes initiative to seek formal/informal training. Develop new skills and improve performance; ask questions to gain understanding. Applies latest information, concepts or procedures and learns from experience.
Public speaking.
Client presentation.
Occasional travel.
Hours:
Full Time - 40 hours per week
Monday - Friday: 8:00am-5:00pm
Benefits:
Competitive salary and benefits package.
Opportunity to work in a dynamic and innovative environment.
Professional growth and development opportunities.
Collaborative and supportive work culture.
Contact Us:
Email: ***********************
Call: ************
Equal Employment Opportunity:
Our client is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
Easy ApplyDirector Operation
Operations manager job in South Windsor, CT
Job Description
Qualifications:
Education and/or experience equivalent to a bachelors degree in business or engineering.
6-8 years related experience (industry preferred).
Preferred: MBA, advanced degree. 10+ years related experience (industry preferred).
Leadership:Demonstrates the ability to lead, direct, coach and motivate others to meet objectives; builds a team and builds consensus.
People Skills:Demonstrates the ability to work in a diverse group environment. Knows how to work with various communication styles. Relates well and shows respect and consideration for others; builds relationships.
Time Management:Uses time efficiently; works at a pace to get things done within an appropriate time and meets deadlines.
Decision Making Ability:Demonstrates ability to make logical and sensible decisions based on available job knowledge/information, in a variety of situations. Considers potential consequences (including others views and emotions) prior to choosing a course of action. Accepts and/or uses appropriate authority to make decisions and proceeds with confidence once decisions are made.
Problem Solving / Troubleshooting: Identifies problems. Gathers information systematically; using logic to draw valid conclusions and generate alternatives. Examines alternatives and considers objectives and resources. Reaches and communicates solutions.
Analytical Skills:Able to interpret information, think critically and identify trends.
Job/Industry Knowledge:Understands and apply industry/job standards, regulations, and rules. Understands what is required to perform the job; knows what the group is responsible for and what the supporting groups are responsible for. Has a general understanding of the groups goals and objectives.
Verbal Written Communication:Demonstrates the ability to effectively discuss ideas in a clear, succinct, and organized fashion to present information in a thoughtful manner, considerate of others. Demonstrates the ability to read, write and understand the English language. Able to express ideas in writing in an organized, articulate, concise and grammatically correct manner and adjusts language to reach intended audience.
Presentation/Facilitation Skills:Demonstrates the ability to present concise and accurate information to peers, customers and management. Able to lead meetings/training sessions and generate group discussions and feedback. Speaks clearly, maintains an appropriate pace, and matches information presented to the needs of others. Uses media effectively.
Continuous Learning: Takesinitiative to seek formal/informal training. Develop new skills and improve performance; ask questions to gain understanding. Applies latest information, concepts or procedures and learns from experience.
Public speaking
Client presentation
Occasional travel
Responsibilities:
Oversee day-to-day operations for multiple production departments ensuring customer requirements, quality, safety, and on-time delivery goals are met or exceeded.
Establishes clearly defined department and individual goals and objectives by embracing a LEAN mindset, and communicates to associates through departmental, and facility meetings and performance planning.
Establishes, builds and maintains relationships with various business units and customers ensuring that product knowledge is current and that expectations are exceeded.
Prepares, manages, and is accountable for budgeting, forecasting and unit cost results for multiple departments.
Responsible for developing individuals and teams. Attracts and retains talent by developing ones abilities and supports others doing so. Provides opportunities for associates to grow and share expertise and new learning with colleagues.
Coordinates and/or facilitates training and development of staff through coaching, mentoring and training.
Serves as a team leader acting with ethical behavior and demanding the same from all team members. Communicates clearly and respectfully conveying confidence and acknowledging contributions of others. Drives the vision and values of the organization by aligning team activities and establishing strategies for achieving individual and work unit goals.
Delivers value Broadridge and its customers by finding solutions and establishing realistic plans. Continuously strives for process improvement. Collaborates with the entire organization to encourage and share knowledge and best practices across all departments.
May perform other duties/responsibilities as needed or assigned.
Director, Operations
Operations manager job in South Windsor, CT
Job Description
Job Details:
Work Shift: Monday to Friday 8:00 AM 5:00 PM
Overseas multiple managers and departments in Operations.
The focus of the role is to effectively lead and integrate diverse functions and teams, and Vendor management, supply chain, production planning and scheduling are also critical to this role.
Responsibilities:
Oversee day-to-day operations for multiple production departments ensuring customer requirements, quality, safety, and on-time delivery goals are met.
Establishes clearly defined department and individual goals and objectives by embracing a LEAN mindset, and communicates to associates through departmental, and facility meetings and performance planning.
Establishes relationships with various business units and customers ensuring that product knowledge is current and that expectations are exceeded.
Accountable for budgeting, forecasting and unit cost results for multiple departments.
Responsible for developing individuals and teams. Attracts and retains talent by developing ones abilities and supports others doing so. Provides opportunities for associates to grow and share expertise and new learning with colleagues.
Coordinates and/or facilitates training and development of staff through coaching, mentoring and training.
Qualifications:
Bachelors degree in business or engineering.
6 years related experience (industry preferred).
Demonstrates the ability to work in a diverse group environment.
Knows how to work with various communication styles.
Identifies problems. Gathers information systematically; using logic to draw valid conclusions and generate alternatives. Examines alternatives and considers objectives and resources. Reaches and communicates solutions.
Able to interpret information, think critically and identify trends.
Director of Airport Operations
Operations manager job in Warwick, RI
Job Title: Director of Airport Operations Department: Operations Shift Availability for Director Positions: Second Shift: 1:30 PM - 10:00 PM Reports To: Executive Vice President of Operations and Public Safety or designee
Essential Duties and Responsibilities: Included but not limited to the following. Other related duties may be assigned.
Maintain the Rhode Island T.F. Green International Airport Certification Manual (ACM) in accordance with FAR Part 139 and applicable FAA Advisory Circulars;
Establish Motor Vehicle Rule and Regulations to comply with FAR 139 requirements and local airport safety and security concerns;
Ensure compliance with applicable state and federal wildlife permits;
Oversee and assist in the development of annual departmental budgets;
Approve department spending in accordance with Rhode Island State procurements rules and regulations;
Assist in the establishment of and ensure compliance with departmental policies and procedures;
Coordinate operations activity with the stakeholders (TSA, FAA, Airline and tenant Station Managers, and local agencies associated with airport operations);
Ability and willingness to respond to emergency situations and events during non-business hours, as necessary;
Ensure success in inspections by regulatory agencies;
Ensures regulatory compliance through regular review, update, and adherence to various documents and manuals, including but not limited to: Airport Certification Manual (ACM), Airport Emergency Plan (AEP), Storm Water Management Plan (SWMP), Spill Prevention and Counter Control Procedures (SPCC), Wildlife Hazard Management Plan (WHMP), FAA-Form 5010, and Snow and Ice Control Plan (SICP).
Must possess strong oral and written communication skills.
Perform other related duties as assigned.
Supervisory Responsibilities:
Approve personal, vacation, and sick time for all departmental employees.
Supervise Airport Operations personnel in the performance of their duties.
Assist in the hiring, training, and disciplinary action, up to and including termination, of all departmental employees.
Qualifications
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duties well. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individual
s with disabilities to perform the essential functions.
A thorough working knowledge and experience in The following areas:
Commercial airport operations, and/or Airport Authority organizations, operations, policies, and procedures.
Principles and practices of public administration.
Federal regulations, guidelines and directives and grant assurances pertaining to the operations, maintenance, development, and expansion of a commercial service airport emphasizing FAR part 139, and TITLE 49 CFR 1542.
Winter operations snow and ice control programs under FAR part 139/TSR 1542.
Part 77 Obstruction to Navigation.
FAA form 7460, 7460-1 Notice of Proposed Construction or Alteration.
Storm Water Management; Spill Prevention Control and Countermeasure Plan.
Best practices related to airport operations, safety, and emergency management.
TSA and FAA regulations; airport security compliance.
Airside and landside snow removal processes and procedures.
Wildlife mitigation compliance.
Safety Management System (SMS) policies, procedures, and practices.
National Incident Management System (NIMS).
Must possess a valid driver's license and maintain as a condition of employment.
Must be able to obtain and maintain required TSA security clearances as a condition of employment.
Education/Experience:
A four (4) year degree in Aviation or Business Management; and
Minimum of five (5) years supervisory experience in airport operations at a small/medium/large hub FAR Part 139 certified airport.
Experience supervising Union employees preferred.
Physical Demands:
The physical requirements described herein are representative of the requirements that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable an individual with disabilities to
perform the essential functions of this position.
Must be capable of driving and walking on various terrains related to airport operations.
Work Environment:
Outdoor exposure in various climate and weather conditions while performing essential functions of this job.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Director of Airport Operations
Operations manager job in Warwick, RI
Job Description
Job Title: Director of Airport Operations
Department: Operations
Shift Availability for Director Positions:
Second Shift: 1:30 PM - 10:00 PM
Reports To: Executive Vice President of Operations and Public Safety or designee
Essential Duties and Responsibilities: Included but not limited to the following. Other related duties may be assigned.
Maintain the Rhode Island T.F. Green International Airport Certification Manual (ACM) in accordance with FAR Part 139 and applicable FAA Advisory Circulars;
Establish Motor Vehicle Rule and Regulations to comply with FAR 139 requirements and local airport safety and security concerns;
Ensure compliance with applicable state and federal wildlife permits;
Oversee and assist in the development of annual departmental budgets;
Approve department spending in accordance with Rhode Island State procurements rules and regulations;
Assist in the establishment of and ensure compliance with departmental policies and procedures;
Coordinate operations activity with the stakeholders (TSA, FAA, Airline and tenant Station Managers, and local agencies associated with airport operations);
Ability and willingness to respond to emergency situations and events during non-business hours, as necessary;
Ensure success in inspections by regulatory agencies;
Ensures regulatory compliance through regular review, update, and adherence to various documents and manuals, including but not limited to: Airport Certification Manual (ACM), Airport Emergency Plan (AEP), Storm Water Management Plan (SWMP), Spill Prevention and Counter Control Procedures (SPCC), Wildlife Hazard Management Plan (WHMP), FAA-Form 5010, and Snow and Ice Control Plan (SICP).
Must possess strong oral and written communication skills.
Perform other related duties as assigned.
Supervisory Responsibilities:
Approve personal, vacation, and sick time for all departmental employees.
Supervise Airport Operations personnel in the performance of their duties.
Assist in the hiring, training, and disciplinary action, up to and including termination, of all departmental employees.
Qualifications
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duties well. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
A thorough working knowledge and experience in The following areas:
Commercial airport operations, and/or Airport Authority organizations, operations, policies, and procedures.
Principles and practices of public administration.
Federal regulations, guidelines and directives and grant assurances pertaining to the operations, maintenance, development, and expansion of a commercial service airport emphasizing FAR part 139, and TITLE 49 CFR 1542.
Winter operations snow and ice control programs under FAR part 139/TSR 1542.
Part 77 Obstruction to Navigation.
FAA form 7460, 7460-1 Notice of Proposed Construction or Alteration.
Storm Water Management; Spill Prevention Control and Countermeasure Plan.
Best practices related to airport operations, safety, and emergency management.
TSA and FAA regulations; airport security compliance.
Airside and landside snow removal processes and procedures.
Wildlife mitigation compliance.
Safety Management System (SMS) policies, procedures, and practices.
National Incident Management System (NIMS).
Must possess a valid driver's license and maintain as a condition of employment.
Must be able to obtain and maintain required TSA security clearances as a condition of employment.
Education/Experience:
A four (4) year degree in Aviation or Business Management; and
Minimum of five (5) years supervisory experience in airport operations at a small/medium/large hub FAR Part 139 certified airport.
Experience supervising Union employees preferred.
Physical Demands:
The physical requirements described herein are representative of the requirements that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions of this position.
Must be capable of driving and walking on various terrains related to airport operations.
Work Environment:
Outdoor exposure in various climate and weather conditions while performing essential functions of this job.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Director of Operations
Operations manager job in Shelton, CT
Accomplished and FAA-compliant Director of Operations with extensive leadership experience in managing and overseeing all facets of flight operations under FAR Part 135 and FAR Part 91. Proven expertise in developing and enforcing operational policies, maintaining regulatory compliance, and ensuring safe, efficient, and cost-effective flight operations. Skilled in coordinating with the FAA, managing flight crews, and implementing Safety Management Systems (SMS) in alignment with industry best practices.
Demonstrates in-depth knowledge of aircraft scheduling, crew training, maintenance coordination, and operational control. A strategic leader committed to optimizing performance, upholding the highest safety standards, and supporting company growth through operational excellence. Interfaces effectively with the Chief Pilot, Director of Maintenance, and executive leadership to meet both regulatory and business objectives.
ESSENTIAL DUTIES
Operational and regulatory compliance
* Develop, update, and maintain the company's General Operations Manual (GOM), Operations Specifications (Ops Specs), and other critical documents.
* Act as the primary point of contact with the FAA for all operational matters and ensure compliance with all applicable FARs.
* Oversee the company's Safety Management System (SMS), coordinating with other departments to identify and mitigate safety risks.
* Continually monitors company policies and procedures to ensure the highest degree of safety compliance is maintained
Flight operations management
* Ensure all flight operations are conducted safely and efficiently.
* Supervise the Chief Pilot and ensure all pilot responsibilities are met.
* Oversee pilot training programs, records, and crew scheduling to ensure compliance with duty and rest requirements.
* Ensure all flight crews are properly qualified and informed about operational procedures.
Coordination and administration
* Collaborate with the Director of Maintenance to coordinate flight operations and maintenance activities.
* Coordinate with other departments to develop and implement operational budgets.
* Manage and maintain operational records and documentation to meet FAA standards.
* Oversee the management of operational assets, including aircraft and equipment.
* Prevent and correct operational problems and ensure no future repeats of problems. Identify, evaluate and implement mandates from external sources, such as original equipment manufacturers, regulatory agencies, etc., in the organization's planning and decision-making processes. This will include SAFO's and INFOs as appropriate.
* Ensure rapid and complete implementation of new programs and regulations.
Director of Operations
Operations manager job in North Kingstown, RI
The Director of Operations oversees the Maintenance, Engineering, and Production teams, ensuring efficient, safe, and high-quality manufacturing operations. This role emphasizes leadership development, continuous improvement, equipment reliability, and operational excellence in a LEAN environment, with a focus on process optimization.
RESPONSIBILITIES AND DUTIES
Operational Excellence & Process Optimization:
Maintenance & Predictive Maintenance:
Oversee maintenance activities, focusing on the shift to predictive maintenance strategies. Collaborate with Engineering to ensure equipment reliability and optimize asset life cycles.
Engineering Oversight & Innovation:
Direct the Engineering team to support production and maintenance needs, focusing on process optimization, equipment upgrades, and the implementation of cutting-edge technologies. Lead engineering projects that improve efficiency, product quality, and equipment performance.
Preventative Maintenance (PM) & Asset Management:
Evaluate and enhance preventative maintenance schedules, ensuring >90% compliance. Align maintenance strategies with long-term performance goals and ensure high equipment availability.
Downtime & Efficiency Management:
Monitor and analyze downtime across production, maintenance, and engineering systems. Implement technical solutions, in collaboration with Engineering, to reduce downtime and improve overall equipment effectiveness (OEE).
Process Control & Technical Expertise:
Serve as a subject matter expert in Process Control Systems, guiding the implementation and improvement of systems to optimize production processes and improve operational performance.
Continuous Improvement & Innovation:
Data Analysis & Continuous Improvement:
Partner with teams to create data-driven initiatives to identify production, maintenance, and engineering operations inefficiencies. Use insights to drive continuous improvement and optimize operational workflows.
Cross-Functional Collaboration & Trials:
Work closely with R&D, Quality Assurance, and other departments to support product trials, equipment installations, and improvement initiatives. Champion innovative solutions to meet production goals and enhance operational output.
Budget, Compliance & Safety Management:
Budget & Cost Management:
Manage the budgets for Maintenance, Engineering, and Production, ensuring cost-effective solutions while maintaining high standards for quality and safety.
Safety & Compliance:
Partner with quality and safety to ensure compliance with all safety regulations, government standards, and company protocols. Lead initiatives to enhance workplace safety and foster a culture of compliance across all teams.
Support & Troubleshooting:
24/7 Technical Support & Troubleshooting:
Ensure round-the-clock availability of technical support for Maintenance, Engineering, and Production teams. Lead efforts to quickly resolve urgent technical issues and minimize disruptions.
Team Management:
Leadership & Team Development:
Lead and mentor the Maintenance, Engineering, and Production teams, fostering growth, accountability, and operational excellence. Develop team leaders, ensuring the alignment of departmental goals with the overall business strategy.
Development & Growth Plans:
Create and implement individual development plans for team members across Maintenance, Engineering, and Production, supporting their professional growth and expanding technical skills.
Interim Management:
Step in to manage any of the departments (Maintenance, Engineering, or Production) in the absence of key personnel, ensuring seamless operations and team continuity.
Diversity & Inclusion Commitment:
Promote a workplace culture that upholds Edesia Nutrition's commitment to diversity, equity, and inclusion, ensuring equal opportunities for all employees and fostering an inclusive work environment. Demonstrate commitment to EEO and Affirmative Action Programs and responsibilities.?
Environmental Services / Custodial Operations Manager 2
Operations manager job in West Hartford, CT
Role OverviewSodexo is #HIRING an experienced Environmental Services - Custodial Operations Manager 2 to lead operations for our client partners at the University of St. Joseph in West Hartford, CT. This is a hands-on leadership role responsible for ensuring a clean, safe, and welcoming campus environment.
Our successful candidate will walk around the entire campus, help hands on with general custodial work, and inspect work daily to meet Annual Audit expectations, have experience managing sanitation for up to 15 buildings and demonstrated history of excellent team building experience.
COVID Response, KRONOS and Maximo experience are preferred.
Primarily day shift with occasional swing shift responsibilities.
Valid Driver's License and Clear Background required.
What You'll DoHold a valid driver's license and drive company vehicles as needed.
Walk the campus daily to inspect custodial work and ensure compliance with Annual Audit standards.
Assign, schedule, and inspect sanitation processes across up to 15 buildings.
Manage custodial equipment, supplies, and floor care strategies, including operation of floor machines.
Provide a clean and safe environment for faculty, students, and staff.
Drive positive client and student satisfaction scores through exceptional service delivery.
Lead and motivate a cohesive team across 1st and 2nd shifts, ensuring strong collaboration and performance.
What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience.
Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training.
Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire.
What You BringValid Driver's License with a clear background check.
Proven ability to build and lead a strong, collaborative team.
Preferred: Experience with COVID response protocols, KRONOS, and Maximo systems.
Ability to walk campus, lift, and actively participate in hands-on custodial activities.
Experience managing custodial operations for multiple shifts, including 2nd shift.
Knowledge and experience with floor care machines and sanitation standards.
Who We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all.
We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate.
Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike.
We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself.
You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work.
This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected.
We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
If you need assistance with the application process, please complete this form.
Qualifications & RequirementsMinimum Education Requirement - Associate's Degree or equivalent experience Minimum Management Experience - 2 years Minimum Functional Experience - 2 years of work experience in Housekeeping, Environmental or Custodial Services
Director - Practice Operations
Operations manager job in Windsor, CT
The Director, Practice Operations, is responsible for daily operations of assigned practice locations. Reporting to the Executive Director Multi-Practice Medical Group, this role promotes operational excellence and customer service to uphold SoNE HEALTH's and SoNE HEALTH Medical Group's standards of high-quality, value-driven care.
Key Responsibilities:
Operational Management
Works closely with Practice Managers to assure operational excellence
Monitors schedules and adjusts as needed to assure patient access
Regularly reviews registration, patient intake systems and telephone functions to assess for improvement opportunities
Guides revenue cycle efficiencies such as co-pay collection
Requires effective communication and collaboration with physicians and advanced practice professionals
Works closely with IT/EMR colleagues during initial implementation of EMR programs and subsequent platform enhancements
Develops expertise with the EMR program, including clinical as well as reporting functions
Collaborates with Executive Director to assure Primary Care Center of Excellence goals are met.
Financial Oversight
In collaboration with the Executive Director, develop and manage annual operating budget, ensuring fiscal responsibility.
Provides oversight and guidance for all practice related purchasing functions.
Serves as a liaison with the Medical Group billing vendor
Assures reconciliation of all vendor invoices
Human Resources and Team Development
In collaboration with Human Resources, supports and guides the practice managers through the hiring process, disciplinary events and employee termination.
Provides ongoing coaching and mentoring for the practice managers related to leadership, professionalism and communication skills.
Provides ongoing education for the practice managers related to practice business operations related to charge capture, billing and coding.
Assures the ongoing training and competency of all staff.
Quality and Compliance
In collaboration with SoNE HEALTH Compliance Department, ensures adherence to all federal, state, and local healthcare regulations and accreditation standards.
In collaboration with team providers and managers, creates quality improvement programs to enhance patient outcomes and satisfaction
Develops and implement a patient engagement and satisfaction monitoring program
Qualifications & Experience:
Education / Credentials: Bachelor's degree required; advanced degree (MBA, MPH, MHA) strongly preferred.
Experience:
5+ years in healthcare operations, medical group leadership
Skills:
Proven success in leading diverse multi-disciplinary teams.
Expertise in leading change management and engaging physician-led governance.
Familiarity with population health, value-based care models and quality metrics.
Core Competencies
Collaborative leadership within physician-governed environments.
Ability to align practice culture with SoNE HEALTH values: Empathy, Collaboration, Innovation, Quality, Access, Excellence
Comfort in negotiating and resolving conflicts across clinical, administrative, and executive teams.
Experience leveraging value-based partnerships and data strategies to advance outcomes and cost-efficiency.
Experience with process improvement models such as LEAN, Six Sigma.
Goals & Metrics of Success
Consistent delivery of performance analytics demonstrating improvements in patient outcomes, satisfaction, and financial performance.
High physician and staff satisfaction
PHYSICAL AND MENTAL REQUIREMENTS:
The Physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to work long hours - over eight in a workday, and over 40 in a work week as necessary.
Regularly required to use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms; and talk or hear.
Frequently required to maintain a stationary position and move or traverse.
Occasionally required to stand; climb or balance; and stoop, kneel, crouch or crawl.
Ability to lift and/or move up to 20 pounds.
Vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus.
The dexterity necessary to utilize a computer keyboard on a regular basis is essential.
ADDITIONAL REQUIREMENTS:
As a condition of employment at SoNE HEALTH, all employees must reside in New Hampshire, Rhode Island, Maine, Vermont, Connecticut, or Massachusetts.
For the safety and well-being of our employees, all employees are required to be fully vaccinated for influenza.
If you will be working in a remote or hybrid capacity, we require a stable internet connection. We recommend that you have an internet service provider with speeds of at least 30Mbps download/5Mbps upload.
Adherence to SoNE Code of Conduct:
Code of Conduct: Employee will understand and follow the guidelines and standards outlined in the SoNE HEALTH Code of Conduct and demonstrate an understanding of the SoNE HEALTH Mission, Vision and Core Values.
Policies and Procedures: Employee will comply with all SoNE HEALTH policies and procedures relevant to their role, including those related to compliance, safety and confidentiality.
Regulatory Requirements: Employee will ensure actions and behaviors are in accordance with applicable laws, regulations, professional standards, policies, procedures and the Code of Conduct.
SoNE HEALTH BENEFITS:
We offer a competitive compensation package, which includes a comprehensive benefits program that begins on the first of the month following date of hire.
Our benefits include:
Medical, dental, and vision insurance
401(k) retirement plan with employer match
Short-Term Disability Insurance
Long-Term Disability Insurance
Basic Life & Accident Insurance
Flexible Spending Accounts
Voluntary Benefits
Homeowners Insurance
Auto Insurance
Critical Illness Insurance
Pet Discount Plans
Earned time off, sick time, company holidays and one floating holiday
Paid Volunteer Time
Employee Assistance Program
Educational Assistance (Tuition Reimbursement) after one year of employment
Employee Discount Program for discounts on entertainment, travel, and shopping
Auto-ApplyDirector of Total Rewards & People Operations
Operations manager job in Hamden, CT
Aspire Living & Learning is a mission-driven, non-profit organization dedicated to empowering neurodiverse individuals across New England and Maryland. Through innovative programs and compassionate services, we support people to live, learn, and work as independently as possible. Join a collaborative, values-based organization where your work directly impacts the lives of others.
The Director of Total Rewards & People Operations is Aspire's senior-most leader responsible for designing and advancing a competitive, equitable, and financially sustainable compensation strategy. This role leads organization-wide work on salary structures, pay equity, market benchmarking, incentive and recognition programs, and total rewards planning. In addition, the Director oversees HRIS, benefits, and compliance functions to ensure operational excellence across Aspire's people systems.
Working in close partnership with the Chief People & Culture Officer, this leader ensures Aspire's compensation philosophy is implemented consistently, transparently, and in support of employee attraction, retention, and engagement.
Key Responsibilities
Compensation Leadership
Serve as Aspire's subject-matter expert on compensation, advising the CPCO and executive team on pay strategy, market trends, and financial impact.
Lead the creation, implementation, and ongoing refinement of Aspire's compensation framework, including salary structures, career frameworks, job architecture, variable pay, and recognition programs.
Conduct annual and mid-year compensation reviews, ensuring competitive positioning, internal equity, and budget alignment.
Oversee pay equity audits and lead corrective action planning.
Partner with Finance to model costs, forecast future needs, and support long-range workforce planning.
Develop manager-friendly tools, guides, and training to improve compensation literacy across the organization.
Total Rewards Strategy
Develop and implement Aspire's total rewards philosophy in alignment with the organization's mission, values, and talent strategy.
Lead the design and administration of compensation programs, including salary structures, pay equity analysis, benchmarking, and market adjustments.
Partner with the Chief People & Culture Officer and Finance to analyze pay trends, affordability, and budget impact.
Evaluate benefits offerings for cost-effectiveness, competitiveness, and alignment with Aspire's culture and workforce needs.
Oversee the development of clear, employee-centered communications about Aspire's total rewards programs.
Benefits, Leave, and Compliance
Oversee the administration of employee benefits and leave programs, ensuring accuracy, compliance, and exceptional service delivery.
Manage relationships with brokers, vendors, and consultants; lead annual renewal and open enrollment processes.
Ensure compliance with all state and federal laws and regulations related to benefits, leaves, ACA, COBRA, and related filings.
Partner with the Benefits Committee to review plan performance, utilization trends, and cost-saving opportunities.
HRIS & People Data
Lead the administration and optimization of Aspire's HRIS (UKG) to ensure data accuracy, efficiency, and strong user experience.
Oversee system configurations, workflows, reporting, and upgrades.
Ensure HR data integrity and provide analytics to support strategic workforce planning, DEIB insights, and leadership reporting.
Collaborate with IT and Enabling Technology to advance automation and self-service functionality.
Operational Excellence & Leadership
Manage the People Operations team, including HRIS, benefits, and compliance staff, fostering growth, accountability, and cross-team collaboration.
Drive process improvement initiatives that streamline HR operations, enhance employee experience, and reduce administrative burden.
Partner with legal, finance, and payroll to ensure compliance, consistency, and accuracy in people-related data and policies.
Prepare and manage budgets, reports, and dashboards for People & Culture operations.
Serve as a trusted advisor to the Chief People & Culture Officer on data-driven decision-making related to pay, benefits, and workforce trends.
Qualifications
Bachelor's degree in Human Resources, Business Administration, or related field required; advanced degree or HR certification preferred.
7+ years of progressive HR experience with at least 3 years in a leadership role.
Demonstrated experience managing HR operations, benefits, and HRIS, with growing expertise in compensation or total rewards.
Strong analytical and quantitative skills; ability to interpret and communicate complex data clearly.
Proven experience managing vendor relationships and leading cross-functional projects.
Proficiency in UKG or other major HRIS systems.
Deep knowledge of applicable state and federal employment and benefits laws.
Excellent interpersonal, communication, and leadership skills.
Strategic thinker who can balance operational precision with long-term vision.
Must have satisfactory background checks.
Valid driver's license and safe driving record.
Aspire Living & Learning's Internal Mobility Policy ensures an equitable and efficient internal mobility system that aligns with the agency's commitment to professional development and growth. This policy fosters a culture of mobility within the organization, aiming to provide employees with opportunities for career advancement and fulfillment. Please reference the Internal Mobility Policy to review the process to be considered for other jobs at Aspire Living & Learning.
Lateral Transfers:
You do not need to submit an application at this time. You need to let your HR Partner know you're interested in being considered for the position. Your HR Partner will be the point of contact between you, your current manager, and your hiring manager.
Promotions/ Cross-functional jobs:
Please let your HR partner know you're interested in being considered for the position and they will confirm your eligibility to apply. Once you speak with your HR Partner, please submit an application.
Below is the name and information of your HR Partners to be contacted prior to applying for a promotion or cross-functional opportunity.
Connecticut (AS) employees: Heather Murphy, ******************
Connecticut (Child Services) employees: Wanetta Wilcher *******************
Maryland employees: Debbie Duran *****************
Massachusetts employees: Michelle Cutting ********************
New Hampshire employees: Michelle Cutting ********************
Vermont employees: Judy Stermer, *******************
Shared Services and Agency Leadership: Judy Stermer *******************
Auto-ApplyDirector of Operations
Operations manager job in Hartford, CT
Job DescriptionWhy this role
We're looking for a thoughtful, steady Director of Operations who enjoys leading teams, improving processes, and keeping daily operations running smoothly. In this role, you'll support multiple production departments while helping guide vendor management, supply chain coordination, and production planning and scheduling. If you're someone who values clear communication, collaborative problem-solving, and continuous improvement, you'll feel right at home here.
What you'll do
Oversee day-to-day operations across multiple production departments; lead managers and front-line teams to meet customer requirements, quality, safety, and delivery targets.
Set and communicate clear department and individual goals using LEAN principles; lead facility and departmental meetings and performance planning.
Partner cross-functionally with business units and customers to keep product knowledge current and exceed expectations.
Own budgeting, forecasting, and unit cost results for multiple departments.
Recruit, develop, and retain talent; coach, mentor, and create growth opportunities for associates.
Coordinate and/or facilitate training and professional development programs for staff.
Identify operational bottlenecks and implement process improvements to increase throughput and reduce costs.
What we're looking for (minimum qualifications)
Bachelor's degree in Business, Engineering, Operations Management, or related field.
Minimum 6 years' related experience (industry/manufacturing experience strongly preferred).
Proven ability to lead diverse teams and work with various communication styles.
Strong problem-solving skills: gathers data, uses logic to evaluate alternatives, and communicates solutions.
Comfortable interpreting data, thinking critically, and identifying operational trends.
Hands-on experience with vendor management, supply chain coordination, production planning, scheduling, and LEAN/continuous improvement practices.
What will help you stand out
Direct experience managing multiple production departments or plants.
Demonstrated success with cost controls, forecasting, and unit-cost improvement.
Experience implementing LEAN tools (5S, Kaizen, value-stream mapping, etc.).
Compensation benefits
Base salary: $120,000-$140,000. We offer a competitive total rewards package (details to be shared with qualified candidates).
Regional Director of Operations - Full Service Restaurant
Operations manager job in Hartford, CT
Regional Director of Operations Industry: Full-Service Dining
A well-established, nationally recognized restaurant group is seeking an experienced, results-driven Director of Operations to oversee a group of high-volume, full-service restaurants. This role is responsible for operational excellence, financial performance, and team development across multiple locations.
We're looking for a proven multi-unit leader who thrives in a full-service dining environment with bar operations, has a strong track record of delivering results, and is passionate about creating exceptional guest experiences.
Key Responsibilities
Lead 8-10 restaurants within the assigned territory, ensuring operational, service, and brand standards are met
Recruit, develop, and mentor General Managers to deliver strong performance and leadership bench strength
Drive operational and financial results through effective P&L management, including food cost, labor, and controllable expenses
Partner with cross-functional teams to implement initiatives that enhance guest satisfaction and team engagement
Why This Role?
This is a high-impact opportunity with a respected, growing brand where you'll have the ability to shape regional performance, build a strong leadership bench, and influence guest experience at a multi-state level.
Qualifications
4+ years of multi-unit leadership in full-service casual or fine dining
Proven ability to lead and develop teams across multiple high-volume locations
Strong financial acumen with a history of achieving operational targets
Experience managing bar programs and alcohol compliance
Strong preference for backgrounds from brands such as Texas Roadhouse, Outback Steakhouse, LongHorn, Chili's, BJ's Brewhouse, Yard House, Buffalo Wild Wings, or similar
Ensure compliance with health, safety, and alcohol service regulations
Execute strategic initiatives, operational improvements, and guest experience enhancements
Actively visit restaurants on a regular basis to provide coaching, support, and performance feedback
Auto-ApplyOperations Manager Portable Sanitation Services
Operations manager job in East Hartford, CT
Job DescriptionBenefits:
holiday pay
company cell phone
Company car
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Vision insurance
Free uniforms
Training & development
Job Summary
We are seeking a hands-on Operations Manager to oversee daily operations for our portable sanitation and site services division, including Temporary Fence, Portable Restrooms, and Bathroom Trailers. This role manages field staff, routing, equipment, and service quality while supporting a growing customer base.
Responsibilities
Oversee daily delivery, service, and pickup routes
Manage and support drivers, technicians, and yard staff
Supervise operations for Temporary Fence, Portable Restrooms, and Bathroom Trailers
Ensure compliance with safety, sanitation, and DOT requirements
Coordinate scheduling with sales and customer service teams
Monitor equipment inventory, maintenance, and cleanliness standards
Respond to operational issues, customer concerns, and emergency service needs
Qualifications
3+ years of operations or field service management experience
Experience in portable sanitation preferred
Knowledge of Temporary Fence and restroom trailer operations a plus
Strong leadership and organizational skills
Valid drivers license (CDL preferred but not required)
Compensation & Benefits
Salary: $75,000-$85,000
Company truck
Company cell phone
Health insurance
Paid time off and holidays
Regional Director of CCRC Operations
Operations manager job in Hartford, CT
We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors! The Regional Director of Operations (RDO) is responsible for strategic leadership, operational oversight, and performance accountability for a portfolio of communities, including CCRCs and rental communities. This role ensures that each community meets or exceeds benchmarks in clinical quality, resident satisfaction, occupancy, financial performance, regulatory compliance, and associate engagement. The RDO will serve as a key culture carrier, modeling the values of Called to Care, Better Together, and Be the Benchmark in all leadership practices. This position reports to the SVP of Operations.
This position requires travel within the assigned region in the northeast (Massachusetts and Connecticut), with a strong on-site presence in communities to ensure hands-on leadership, consistency, and alignment. The RDO also serves as a representative of Benchmark in industry forums, conferences, and professional events to showcase leadership, share best practices, and maintain a visible presence in the senior living field.
Responsibilities:
* Provide overall management of the Executive Directors of one or more Benchmark communities, including several CCRCs within a region providing IL, AL, MC and SNF services. In some instances may need to serve as an Interim Executive Director.
* Lead strategic planning and execution for operational excellence, with accountability for census growth, NOI performance, and clinical outcomes.
* Monitor KPIs and implement action plans where performance is below expectations.
* Responsible for innovating and implementing processes and procedures to enhance the development of talent and systems.
* Responsible for operational leadership of all communities, in some instances serving as an interim Executive Director.
* Understands and demonstrates operating efficiencies and expense control; manages/leads net operating income.
* Strong understanding of financial management as it relates to CCRCs across all lines of business; IL, AL, MC, and SNF. Also skilled nursing revenue with Medicare/Medicaid and Managed Care and private pay revenue streams.
* Develops and implements annual operating and capital budgets with relevant internal and external stakeholders.
* Monitor and manage community budgets, ensuring alignment with company financial targets.
* Maintain regular on-site presence in each community to provide leadership visibility and guidance.
* Flash forecasts community-specific P&L reports twice monthly
* Forecasts monthly and quarterly P&L statements
* Meets with investors and/or board members as needed and provides updates on the financial growth and health of their assets.
* Coach and mentor Executive Directors and department leaders to ensure strong leadership pipelines.
* Partner with HR and TA partners to implement performance reviews, development plans, and succession strategies.
* Build a culture of ownership, accountability, and engagement at all levels of the community.
* Embraces and champions corporate growth, to include possible redesign of role.
* Manages succession planning among community leadership teams.
* Champion exceptional resident care and service throughout the continuum (IL, AL, Memory Care, and SNF).
* Ensure adherence to local, state, and federal regulations for IL, AL/MC and SNF.
* Directly oversees Regional Director in Marketing in the development and implementation of marketing and sales strategic plans.
* Uses effective interpersonal skills to influence operational excellence.
* And other responsibilities as outlined in formal job description.
Education and Experience:
* Bachelor's degree required; Master's degree in Healthcare Administration, Business, Gerontology or related field strongly preferred.
Preferred Experience:
* 7-10+ years of progressive senior living leadership experience, including multi-site oversight in CCRCs or similar environments.
* Proven success in leading complex operations, managing budgets, and driving cross-functional performance.
* Knowledge of state and federal regulations governing senior living, including Assisted Living and Skilled Nursing.
* Strong financial acumen, communication skills, and ability to lead through influence and collaboration.
* Willingness and ability to travel extensively within the assigned region-estimated 70-80% travel.
* Valid license to operate an assisted living facility, if mandated by the State in which the community is located.
* SNF Administrator License preferred.
As a Home Office associate at Benchmark, you will have immediate access to a variety of benefits including, but not limited to, the following:
10 paid holidays plus 1 floating holiday
Vacation and Health & Wellness Paid Time Off
Tuition Reimbursement
Physical & Mental Health Wellness Programs
Medical, Vision & Dental Benefits provided by Blue Cross Blue Shield
401K Retirement Plan with Company Match
Long Term Care Insurance
Company-provided Life Insurance & Long-Term Disability