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Operations manager jobs in New Windsor, NY

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  • Store Manager

    Guess?, Inc. 4.6company rating

    Operations manager job in Paramus, NJ

    The Store Manager is accountable for sales performance, focusing on growth and profitability, customer satisfaction, merchandising standards, store operations, and the training and development of the entire staff. Reports To: District Manager Supervises: Co-Manager, Assistant Manager, Key Holder, and Store Associates Essential Functions People Development Recruitment & Retention: Network, recruit, hire, develop, and retain high-quality management and associates to fill store profiles and support succession planning. Performance Management: Set annual goals, administer performance reviews, and develop all direct reports. Training & Development: Train, develop, and provide ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and delivering an exceptional customer experience. Customer Experience Customer Service: Ensure an excellent level of customer service is a priority at all times by consistently executing and achieving the Customer Experience through regular assessment, coaching, and follow-up with the team. Leadership: Maintain visibility and lead by example on the selling floor to answer customer questions and support all selling functions. Visual Merchandising: Implement all visual merchandising standards, directives, promotions, and maintain overall cleanliness and organization of the sales floor and stockroom. Drive Sales & Profitability Sales Goals: Meet or exceed profitability expectations for the store in sales, payroll, shrink, and conversion. Strategic Execution: Create and execute strategies to maximize store sales and control expenses. Operational Effectiveness Payroll Management: Meet all payroll expectations. Loss Prevention: Control company assets by meeting all loss prevention measures. Policy Compliance: Execute and comply with all company policies and procedures. Additional Responsibilities Decision Making: Use sound judgment when making decisions. Communication: Maintain excellent communication skills. Integrity & Respect: Act with integrity and respect. Adaptability: Adapt to changes required by the business. Multitasking: Ability to handle multiple tasks simultaneously. Additional Duties: Assume and complete other duties as assigned by the supervisor. Job Requirements Minimum two years of store manager experience with a proven track record for driving sales and profit results and training and developing a team of individuals. Proficiency in personal computer use and detailed report analysis. High school education or equivalent preferred. Ability to perform heavy lifting in excess of 30 pounds. Ability to stand for a minimum of eight hours during scheduled shifts.
    $52k-96k yearly est. 3d ago
  • Assistant Store Manager | The Westchester

    David Yurman 4.6company rating

    Operations manager job in White Plains, NY

    The Assistant Store Manager is responsible for ensuring that store achieves or exceeds sales plan and profitability goals, as well as enhance the David Yurman brand within the store and local market. This individual will also partner with store management team in overseeing that all operational policies and procedures being followed. The assistant store manager will effectively lead, coach and support sales professionals with a focus clientele development and providing a high level of customer service to create a luxury experience. The David Yurman Westchester Assistant Store Manager will be accountable for the following key deliverables: Core Responsibilities Achieve and/or Exceed Sales Plan Partner with sales professionals to meet their individual sales plans and KPI Participate in the development and execution of strategic initiatives to deliver the sales budget. Demonstrate an active role on the selling floor through sales leadership and client development Support sales professionals in closing sales Facilitate the implementation and success of special events held at the retail store Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximize sales within the market. Maintain visual presentation based on company vision and market needs Clientele/Service Management Coach and Monitor in partnership with Store Manager, on sales professionals accountability for client outreach and relationship development Ensure store data capture goals are being achieved Maintain a luxury environment that is warm and hospitable, and ensuring that the correct interpretation of and implementation of visual guidelines are being met. Provide appropriate feedback in partnership with Store Manager, to staff to ensure that they have demonstrated the appropriate skills necessary to provide a positive and rewarding client experience in all customer interactions Operations Manage the day-to-day activities on the sales floor. Maintain presence on the sales floor to supervise staff and ensure appropriate floor coverage. Maintain appropriate business controls such as store inventory, requests for stock replenishment and all repairs/returns. Implement and support all security measures Partners with the sales professionals in the administration of special order requests Oversee store opening and closing in the absence of the Retail Store Manager. Talent Partners with the Retail Store Manager in hiring and providing performance review feedback. Trains new Sales Associates. Provide leadership to staff through monthly scheduled meetings to review and coach on overall performance Provide formal and informal feedback to staff to build ongoing development opportunities Explain and enforce KPIs and ensure that staff is trending to those measures Qualifications Work Experience: Minimum 2-4+ years of proven experience managing in a similar role, preferably within a high-end luxury accessories boutique with joint responsibility for sales and operations Ability to motivate, establish strong business partnerships, and promote professionalism with both clients and staff Ability to manage multiple tasks in a fast-paced environment Proven ability to drive results, and strategic vision to develop business Language skills (Spanish) are a plus Fine Jewelry and or Fine Watch experience preferred, but not required Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations, etc.). Flexibility to work non-traditional hours, including days, nights, weekends and holidays. Computer Skills: Proficient in Microsoft Word, Excel, and Outlook The expected base pay for this role is $80,000 - $92,500 annually. Base pay is one component of David Yurman's total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.
    $80k-92.5k yearly 5d ago
  • Retail Store Manager

    Goat USA 4.0company rating

    Operations manager job in White Plains, NY

    ABOUT THE JOB: Ready to join a fun, growing athleisure brand? GOAT USA is looking for an exceptional Retail Store Manager who will be responsible for our Westchester retail store located in the The Westchester in White Plains, NY. You'll work closely with the GOAT USA retail team, reporting directly to the Regional Retail Manager. The ideal candidate for the Retail Store Manager role will have a deep understanding of retail operations, from inventory management and customer service to staff training, team development, and sales performance. This is an exciting opportunity for someone who thrives in a fast-paced environment, is passionate about leading a high-performing team, and is committed to delivering exceptional customer experiences. The ideal candidate will also be proactive in fostering a positive store culture, driving sales growth, and contributing to the success of a dynamic and rapidly expanding retail business. WHAT YOU'LL DO: Position Overview: The primary responsibility of the Retail Store Manager is to ensure the GOAT USA retail store operates smoothly and efficiently. This role involves overseeing day-to-day operations, including sales performance, inventory management, and visual merchandising. The Retail Store Manager is also responsible for hiring, orienting, and training employees, developing schedules, and maintaining a positive and productive work environment. Additionally, they monitor sales targets, analyze store performance, and ensure compliance with company policies and procedures, while motivating and leading the entire team to achieve store goals. Job Duties and Responsibilities Complete store operational requirements by scheduling and assigning employees to shifts. Promote optimum staff performance by coaching, counseling, and disciplining employees. Regularly schedule meetings with staff to review performance. Deal with escalated customer service issues and incident reports Coordinate with Regional Manager to review company initiatives, expectations, and requirements pertaining to the retail location. Present the store creatively and cultivate a restock schedule for always maintaining inventory. Engage with the GOAT USA sales strategies. Manage inventory. Open and close the store Opening and closing the register Ensure store is secure and safe for staff and customers. Maintain cash deposit routine. Report cash and sales numbers to the Regional Manager, accounting team, and executive team. Make sure the store is neat, presentable, and organized at all times. Secure merchandise by implementing security systems and measures. Protect employees and customers by providing a safe and clean store environment. Facilitate and assist in the store restocking on Thursday mornings. Coordinate with retail leadership to rotate inventory throughout the seasons. Organize the stockroom. Fulfill any online orders from the store. Decorate the store during holidays. Maintain excellent communication and Customer Service skills. Maintain cleaning supplies, utilities supplies, and cleaning schedule for the store. Requirements Excellent verbal and written communication skills. Strong communication, leadership and team management skills Excellent organizational and time management skills. Exceptional interpersonal and conflict-resolution skills. Expertise in Microsoft Office Suite (Word, Excel, PowerPoint, etc.) Ability to communicate effectively in English Capable of lifting or moving heavy products up to 50 pounds. Able to stand and walk throughout the scheduled work shift. Basic math skills for handling transactions. Basic Excel and Word skills. Must work every Monday, days of restocks, and one weekend day. Full Time U.S. Employee Benefits Include: PTO Health Insurance DCA/ FSA account Employee discount Equal Employment Opportunity Statement: GOAT USA is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, sex, religion, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status or any other basis protected by law. GOAT USA considers all qualified applicants regardless of criminal histories, consistent with legal requirements. ABOUT US: GOAT USA, founded on Long Island in 2016, is a dynamic athleisure fashion brand known for delivering high-quality products and a customer-first experience. Our brand embodies the aspirational motto, “Ordinary People Do Extraordinary Things,” represented by our iconic logo, Chuck the GOAT. We inspire everyone do be the GOAT! Our growth is fueled by strong connections, whether through live event pop-ups across the country, our e-commerce website, brick-and-mortar stores, or partnerships with leading retailers in the industry. With a team of approximately 150 members, GOAT USA fosters a culture of innovation, collaboration, and camaraderie, making it an exciting place to work and grow. Please visit our Instagram at @goatusa and our website, goatusa.com for a better understanding of the brand, product line, and founder's story.
    $34k-68k yearly est. 3d ago
  • Assistant Store Manager

    Staples, Inc. 4.4company rating

    Operations manager job in Poughkeepsie, NY

    Assistant Managers drive sales, services and customer engagement in the store and ensure the store is ready for business. You and your team will establish customer relationships that build loyalty, provide total solutions to meet customer's needs and grow the business. You will guide your team in being positive, inclusive, and collaborative while helping your customers achieve their goals. Hiring immediately. Get great perks. Full-time hours, generous paid time off, career development program and weekly pay Bonus plan eligible Compensation is based on qualifications and experience 401(k) with company match Full medical, dental and vision insurance Associate discounts on in-store and online merchandise, services and warranty plans Discounts at hundreds of retailers, restaurants and more And many more benefits Provide strong leadership in community, customer service, sales, and team development. Ensure that the store culture embodies Staples values and its commitment to the community Develop a high-performing team focused on providing an exceptional store experience, consultative selling, driving conversions and providing total solutions to every customer Develop team to deliver results through coaching, training, and role playing Attain sales and services goals, profit margin and execution of store operations Establish business cadence for sales readiness Provide direction daily for merchandising opportunities within the store Assist with delegating operational tasks in partnership with the GM Shared responsibility for total store operations and cost control as well as acting as the Floor Leader Champion company initiatives, being adaptable and flexible to change and responsibilities Essential skills and experience: 2+ years managing a sales team in a retail or services industry Experience managing and coaching a team in a customer-centric, solutions-based environment Must be able to engage and speak to customers and understand their needs Strong communication, organization, planning and adaptive to changing business priorities Review results against business goals and strategies and deliver plans for growth and improvement Manage conflict in a reasonable, nonconfrontational and cooperative manner Ability to act with honesty and integrity regarding customer and business information Ability to work cooperatively in a high paced and sometimes stressful environment Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously Preferred skills and experience: Experience using financial metrics to track sales progress to drive profitable sales and margins Ability to network and engage with the community Staples does not sponsor applicants for work visas for this position. #MGT At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
    $44k-51k yearly est. Auto-Apply 4d ago
  • Manager of Banking Operations and Administration

    Heritage Financial Credit Union 4.4company rating

    Operations manager job in Newburgh, NY

    Join us in shaping the future of Banking Operations… Step into a role where your strategic mindset and operational expertise fuel the operational efficiencies and next evolution of our Credit Union. As the Manager of Banking Operations & Administration, you'll be empowered to lead with impact and cultivate a high-performing team that powers everything from branch support to digital banking experiences. If solving complex challenges, elevating processes, and championing smarter, more efficient ways of working is your specialty, look no further. You'll influence cross-departmental initiatives, optimize vendor relationships, and drive innovation that directly enhances how our current and future members bank with us every day. Here's a little about us: Heritage Financial Credit Union is a member-owned financial institution that is committed to helping our members achieve their financial goals and building a stronger community. We believe that everyone deserves access to affordable financial services, and we are dedicated to providing our members with the tools and resources they need to achieve their financial dreams. Our vision is to be the leading financial institution in the communities we serve, and we are committed to creating a culture of excellence where our employees can thrive. We believe in creating a workplace where everyone feels valued and respected, and where we can all work together to achieve our goals. We recognize that our employees are our most important asset, and we are committed to providing them with the training, development, and opportunities they need to succeed. Our values are at the heart of everything we do. We believe in: * Integrity: We are honest and trustworthy in all of our dealings with our members, employees, and the community. * Excellence: We strive to provide our members with the best possible service. * Teamwork: We believe that we can achieve more together than we can alone. * Respect: We treat each other with dignity and respect. * Community: We are committed to giving back to the communities we serve. If you are looking for a challenging and rewarding career in the financial services industry with a company that is committed to its mission, vision and values, we encourage you to apply for a position at Heritage Financial Credit Union. Here you will find a supportive and collaborative work environment where you can make a difference in the lives of our members and our community. POSITION PURPOSE The Manager of Banking Operations and Administration is responsible for leading a high-performing team dedicated to the efficient delivery of operational support and administrative excellence across the credit union. This role provides strategic oversight of Retail Banking operations and serves as a key advocate for process improvement and operational innovation throughout the organization. By maintaining a deep understanding of industry trends, regulatory requirements, and emerging technologies, the Manager ensures the continued evolution of the credit union's operational framework. The position oversees products and vendor relationships for deposit operations, online banking, mobile banking, ATM services, and card services, ensuring optimal functionality and member satisfaction. In addition, this role supports cross-departmental collaboration, advises on strategic operational initiatives, and leads projects that advance the efficiency, compliance, and overall member experience of the credit union. What's in it for you? Salary: $73,000 - $91,000 per year (depending on experience) Benefits: * Incentives and Merit Increases * Paid Time Off & Paid Federal Holidays * Medical, Dental, Vision & Life Insurance * Employee Assistance Program * Flexible Spending Accounts/HSA * 401(k) with Employer Match * Educational Assistance * Paid Time to Volunteer ESSENTIAL FUNCTIONS AND RESPONSIBILITIES 1. Provide strategic and operational leadership to the Banking Operations and Administration team, ensuring full utilization of credit union systems and a strong working knowledge of all supporting technologies. 2. Oversee daily balancing and reconciliation of ATM and debit card dispute general ledgers. 3. Oversee collaboration with the Application Administrator to ensure successful delivery of core and digital banking upgrades, including vendor coordination, change management, and cross-functional user acceptance testing. 4. Partner closely with the Training Department to identify knowledge gaps through departmental interactions and support ongoing staff development initiatives that enhance organizational expertise. 5. Manage workflows for all departmental functions, including those within the core and ancillary application environments. 6. Build and maintain strong relationships with internal stakeholders and external vendors to optimize the performance and support of technology systems serving members. 7. Continuously assess and enhance departmental processes to improve efficiency, accuracy, and member service delivery. 8. Provide leadership in the development, implementation, and ongoing refinement of departmental policies and procedures to ensure consistency, compliance, and operational excellence. 9. Contribute to the development and implementation of credit union-wide goals and strategic objectives. 10. Foster a culture of open communication and engagement by ensuring team members are informed, aligned, and motivated around organizational priorities. 11. Serve as the primary resource for resolving complex member issues, ensuring timely, accurate, and empathetic resolution that strengthens member trust and satisfaction. 12. Monitor card portfolio performance, including usage and growth, in collaboration with Retail Banking and Product Development, and report portfolio results to senior leadership. 13. Lead departmental initiatives and manage related resources, ensuring project completion within established timelines and budgets. 14. Recruit, develop, evaluate, and lead direct reports, ensuring the cultivation of a knowledgeable, empowered, and high-performing team. 15. Conduct regular performance reviews, providing coaching and feedback aligned with professional development and organizational objectives. 16. Allocate resources effectively to meet operational and member service demands. 17. Encourage team-driven innovation by soliciting, evaluating, and implementing process, and efficiency enhancements. 18. Ensure compliance and timely administration of IRA accounts, abandoned property, and IRS submissions. 19. Oversee the accurate and compliant administration of product maintenance and member support functions, including the VISA debit program, wire transfers, IRA servicing, and account document retention. 20. Maintain compliance with all federal and state regulations, credit union policies, and applicable governing standards. 21. Promote credit union products and services where appropriate, supporting overall member engagement and growth. 22. Demonstrate and model behaviors aligned with the organization's Core Competencies. 23. Perform other related duties and responsibilities as assigned. Requirements Required Knowledge: Thorough knowledge of banking and regulation principles. This position requires that the employee gain a working knowledge of Bank Secrecy Act (BSA) requirements and how they will affect their work. The employee will comply with all requirements of the BSA and cooperate with the designated BSA Officer in assuring compliance. Working knowledge of end to end payment workflows (ACH, wires, debit/ATM real time payments, and Faster Payments) Education/Certification: Bachelor's degree in Business preferred plus three to five years experience in the management of an financial operations department with a credit union or bank; or a comparable combination of education and experience in a financial services role. Experience Required: Experience using general office equipment Intermediate to advanced level Microsoft Excel/Word Experience coordinating technology initiatives across digital and core banking systems, including UAT planning, release validation, and stakeholder engagement. Experience with COCC operating system preferred not required Skills/Abilities: Ability to project a professional appearance and positive attitude at all times. Excellent project management, leadership, written and verbal communication and analytical skills. Salary Description $73,000 - $91,000 per year depending on experience
    $73k-91k yearly 19d ago
  • Operations and Event Manager

    Windward School 4.2company rating

    Operations manager job in White Plains, NY

    Job Description Our Vision A world where every child with a language-based learning disability is empowered to achieve unlimited success. Objective Serves as the principal support and customer service representative for the Operations Department and oversees building and event operations. Duties and Responsibilities Serve as the first point of contact for inquiries relating to building operations, facility rentals, events, security and food service. Daily oversight of FMX (Events Management & CMMS Software) calendar and facilities service requests. Work in coordination with the Director Physical Plant to ensure proper event staffing, security, and catering needs are met for all events. Act as administrator for facilities: Assign tickets Business: Purchase orders, record retention, scheduling work in the absence of Director of Physical Plant, timekeeping, ordering, invoices, and others as assigned. Staffing for events related overtime Must be present when needed at after-hours school-wide events to oversee maintenance staff including but not limited to Back-to-School Picnic, Homecoming, Graduation, Schwartz Lecture, and various Board of Trustee events. Position may be required to perform duties outside their normal responsibilities as needed and when requested. Scheduling and Events Manage the details of the school's annual master calendar and implement the use of FMX. Lead the Calendar Committee in the scheduling of all practices, rehearsals, meetings, and events for all campus venues and most campus departments in the event management software system. Work closely with the administration team to exercise concentrated vigilance of big-picture vision in scheduling of all reservations. Resolve scheduling conflicts as necessary for events requiring Sr. Leadership attendance. Support the planning and coordination of event logistics for all school events, including set-up, food, technology, maintenance, parking, and security needs. Coordinate all furniture and large-scale facilities rentals needed for events on campus. Ensure proper facilities staffing needs for event setups by overseeing Facilities Staff outlook calendar and Overtime Events schedule. Routinely meet with departments planning large/high-profile events to ensure proper planning. Manage all planning and logistics for annual Graduation ceremony. Food Service Coordinate catering needs with the overall FMX system and reporting process for the school. Work with catering vendor to create menus and standardized service and pricing that is available to standardize and simplify process. Manage contract with kitchen equipment service company. Oversee quality and standards being met with food service provider and catering. Initiate annual renewal of Kosher lunch program offering. Transportation Act as main point of contact for specific parking and general transportation concerns on all three campuses. Oversee all school-owned bus maintenance cycle and registration. Coordinate event-specific parking needs of off-site parking, shuttle service, and valet service. Review and coordinate all school-financed parking passes and tickets. Annual review of MVR form records for insurance and update of driver roster. Security Oversee the management and scheduling of security personnel and 3rd party contract. Address all operational issues with security vendor. Manage security coverage with account manager as needed for call outs. Business Office/Risk Management Manage special projects as assigned. Maintain purchases in accordance with the budget for facilities and hospitality accounts. Maintain inventory of supplies for postage meters and RAPTOR printers. Participate in capital planning & RFP processes. Oversee COI compliance for all vendors of the school via Trust Layer system. Assist in obtaining necessary COIs for vendors the Windward School uses. Liaise between school, insurance and legal as needed. Specific Requirements: Excellent verbal and written communication skills. Ability to speak and understand conversational Spanish required. Strong clerical and organizational skills with a demonstrated initiative to build and implement improvements to office functions. Experience managing event logistics from an operational standpoint (hotel, school, or other event management experience preferred). Innate ability to gather and organize a vast array of information related to the execution of concurrent and varying events. Experience working within a large, complex organization and ability navigate the intricate and constantly evolving moving parts of such an organization. Advanced knowledge of Microsoft Word, Excel, PowerPoint, and Outlook. Experience with any ticketing or event management system preferred, but is not required. A willingness to learn new software programs applicable to this position as needed. Experience working in a school environment preferred. A bachelor's degree is preferred. Physical/Environmental Requirements: Physical demands include lengthy periods of standing, use of computer and phones, and carrying heavy objects.
    $94k-122k yearly est. 13d ago
  • Event Operations Manager

    Lucky Strike Entertainment 4.3company rating

    Operations manager job in White Plains, NY

    Imagine your ideal job. Now add bowling, arcade games, amazing parties, and delicious food. This isn't any ordinary office; it's the beginning of a bowled new career as an Event Operations Manager. Our Event Operations Managers know what it means to throw the perfect party. They manage a staff of Event Hosts who work diligently to ensure our event clients and guests are totally satisfied with every aspect of their events. Reporting to the center's General Manager, the Event Operations Manager is a great opportunity for someone with exceptional organizational skills and amazing people skills to match. ESSENTIAL DUTIES: Get a glimpse of all you'll experience as an Event Operations Manager BE THE HOST WITH THE MOST Host special events; manage your team of event hosts; oversee all setup of appropriate areas BRING THE PARTY TO LIFE Working with the Sales staff and Operations team, help create a seamless event experience that results in guests who book with us again and again CONNECT WITH YOUR CLIENT Make a personal connection with your event contact and ensure that all of their guests' needs aren't just met, but exceeded; consistently promote this guest-focused approach to hosting ALWAYS BE IMPROVING Ensure the completion of all event reporting and use guest feedback reports to continuously improve guest satisfaction MANAGE THE TEAM Utilize our client database to forecast events and schedule our event staff appropriately; counsel and discipline staff as required according to HR guidelines and policies REMAIN FLEXIBLE Be available to work varying shifts, from weekends to holidays, in addition to extended workdays as needed by your center WHO YOU ARE You're an event professional who knows that the secret to every great party is a room full of satisfied guests. Your guest service radar is finely tuned and you impart that mindset to all of the event hosts whom you manage. You have experience leading a team and knowledge of the hospitality industry and event planning/execution. You're also a rock-solid communicator whose interpersonal skills are second to none. And since events aren't always 9 to 5, you're flexible to work a variety of shifts, from weekends and holidays to extended workdays. DESIRED SKILLS: Check out the desired skills below and see if you have what it takes to join our world-class team 1 Year+ of Management Experience 2+ Years Banquet Captain Bachelor's degree Knowledge of F&B and Hospitality Industry Broad Knowledge of/Experience in Event Planning and Execution Proficiency in MS Office Suite and database software preferred Knowledge of POS register systems WORK ENVIRONMENT/ PHYSICAL DEMANDS: Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance. #LI-JB1 Who We Are Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world's premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com. The pay rate for this position is $70k-80K plus commission Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: ************************************
    $70k-80k yearly Auto-Apply 33d ago
  • On site Operations Manager/ 2nd shift

    DSV 4.5company rating

    Operations manager job in Wayne, NJ

    DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at *********** POSITION SUMMARY Under the direction of the General Manager, the Operations Manager is responsible for day-to-day site Operations, including but not limited to supervising the warehousing, receiving, and shipping of product in a manner consistent with company service and cost objectives. Planning of inbound and outbound volume, customer communication activities, space utilization & management, and equipment management. People management responsibilities include hiring and training, labor management planning, conducting performance appraisals, addressing performance issues, and resolving problems. As part of the DSV team, associates are expected to meet company objectives in the areas of performance, safety, and quality. Associates are expected to comply with all corporate and site-specific policies. ESSENTIAL DUTIES AND RESPONSIBILITIES · Ensures the development of systems and procedures for managing operations, equipment, and products in a safe and profitable manner in accordance with company policies, guidelines, and procedures. · Manages operations to meet prescribed productivity and service goals. Complies with terms outlined in client SLAs. · Drives company Continuous Improvement efforts and provides ideas and suggestions for more efficient operations and on-going cost savings measures. · Meets all client specified KPI's and complies with Quality system requirements. · Manages the operations to achieve prescribed objectives. Applies sound communication and motivational techniques, create programs to supervise fairly and equitably, counsel, and (where needed) discipline team members. · Collaborates with Human Resources. Assists in creating programs for hiring, training, and professional development. Participates in performance evaluation system for recommending promotions, wage increases, and other HR activities. · Delivers results by leveraging the skills of the right people at the right time · Effectively keeps senior management and client representatives informed of critical issues that affect the operations · Plans the daily work schedule by reviewing existing work orders, arrival notices, and instructions from customers. Assesses priorities based on time sensitivity and available resources. Assigns duties to appropriate warehouse staff. · Reviews current volume demands to plan for reorganization of warehouse space, and needed changes in levels of supplies, equipment, or staffing needs. · Responsible for ensuring effective training is delivered to team members by qualified individuals and ensures adherence to SOPs (DSV and client). · Ensures leadership team assesses progress of trainees to determine new hire performance and DSV cultural fit. Maintains high degree of motivation in team members to retain focus of providing highest levels of customer satisfaction. · Provides ongoing growth and development opportunities for team members · Supports adherence to Standard Operating Procedures (SOPs). · Conducts routine staff meetings to review daily/weekly work activities. Management Information Systems · Ensures all team members are properly trained and efficient in the required information systems (including WMS systems) to meet company and client objectives and facilitate the efficient operation of the facility. · Ensures that necessary computer software and hardware are purchased in accordance with Corporate IT policies and guidelines. · Remains knowledgeable regarding changes in hardware and software technology. · Develops proficiency in client systems. Customer Management: · Manages high level customer service standards for all functions. · Assures that client accounts receive the required level of operational and administrative support. · Maintains appropriate contact with all functions and responds to requests when required. · Attends or leads meetings with key customers to discuss any customer issues. · Coordinates management of supplier/customer visits to the site. · Promotes a positive relationship with clients by providing excellent customer service. Budgeting/Financials: · Supports the development of an annual operating budget. · Develops and manages a system of controls to ensure that service levels and operational performance goals are met within prescribed cost, revenue, and profit parameters. · Assists and supports to ensure that the budgeting and pricing activities are in compliance with contract guidelines. Equipment & Facilities · Manages existing programs for maintaining company standards of sanitation, maintenance, security, housekeeping, safety, and equipment including material handling equipment (MHE). · Ensures team members are properly trained on any MHE. · Keeps informed of relevant new technology and make recommendations as applicable. Safety · Achieves company goals in terms of injury frequency ratings (IFR) and other safety metrics by establishing a proactive and participative safety culture within the operations. · Audits warehouse for compliance with safety, security, and quality principles and rules. · Ensures all federal, provincial, or other statutory requirements are adhered to within the parameters of Health and Safety. OTHER DUTIES · Work overtime as dictated by business whether mandatory or voluntary · Performs other duties as assigned. SUPERVISORY RESPONSIBILITIES · Manages warehouse operations supervisors & support staff. Education & Experience · Must have a high school diploma or general education degree (GED). · Bachelor's degree is preferred · 7 years' experience working in a logistics/distribution/relevant environment. · 5 years' experience in a supervisory role · Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate Computer Skills · Proficient in Microsoft Office (Excel, Work, and Power Point) · Demonstrated proficiency in knowledge of applicable WMS systems Language Skills · English (reading, writing, verbal) · Proficiency in business communication at all levels Other · Strong attention to detail accuracy and accomplish job task in a timely manner · Good organizational and personnel skills · Good communication skills, written and oral · Good leadership, supervision, and planning skills · Able to work flexible schedules, including nights and weekends, as required by the operation · Participate in established cross training metrics activities with the opportunity to improve their knowledge in multiple areas/departments. · Must be able to effectively adapt to change and thrive in a stimulating, fast-paced work environment. PHYSICAL DEMANDS Occasionally · Handling/Fingering, Sitting Frequently · Bending Constantly · Walking and Standing Ability to Lift/Carry and Push/Pull · 21-50 pounds o Reach above shoulder, reach outward, squat, or kneel. Other Physical Requirements: WORK ENVIRONMENT While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate. Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. For this position, the expected base pay is: $95,000 - $105,000 Annual. Actual base compensation will be determined based on various factors including job-related knowledge, skills, experience, geographic location and other objective business considerations. DSV provides a comprehensive package of health benefits including: medical, prescription, dental, vision, and life insurance, along with flexible and health spending accounts, short and long-term disability coverage, and wellness resources to support your overall well-being. In addition, our 401(k) plan offers company-matching contributions up to 5% to help you build a secure financial future. To support a healthy work-life balance, DSV also offers paid time off, paid holidays, and additional floating holidays. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, veteran status, marital status, gender identify, sexual orientation, national origin, liability for military service, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV - Global transport and logistics DSV is one of the very best performing companies in the transport and logistics industry. 75,000 employees in more than 90 countries work passionately to deliver great customer experiences and high-quality services - as part of the operation or in a variety of supporting roles. If you have drive and talent and enjoy responsibility, we'll give you the support you need to explore your potential and forward your career. Read more at ***********
    $95k-105k yearly 4d ago
  • Director, Process Improvement & Operational Excellence

    Consumer Reports

    Operations manager job in Yonkers, NY

    Job DescriptionWHO WE ARE Consumer Reports is an independent, nonprofit organization dedicated to a fair and just marketplace for all. CR is known for our rigorous testing and trusted ratings on thousands of products and services. We report extensively on consumer trends and challenges, and survey millions of people in the U.S. each year. We leverage our evidence-based approach to advocate for consumer rights, working with policymakers and companies to find solutions for safer products and fair practices. Our mission starts with you. We offer medical benefits that start on your first day as a CR employee that include behavioral health coverage, family planning and a generous 401K match. Learn more about how CR advocates on behalf of our employees. OVERVIEW Consumer Reports (CR) is seeking a strategic, systems-minded leader to drive enterprise-wide process improvement and internal collaboration. As Director, Process Improvement & Operational Excellence you will report directly to the Chief Enterprise Systems Officer. This newly created position within our Project Management Office will lead cross-functional efforts to break down organizational silos, improve internal communications, and optimize business workflows. You will create improvements that are not just tactical, they are purposeful-- supporting CR's long term strategic goals and allowing our colleagues to maximize impact and innovation. If you want to combine your technical excellence with social impact, we'd love to hear from you. This role is open to remote candidates; however, preference will be given to those who are able to work in a hybrid capacity and commute to our Yonkers, NY office as needed.. How You'll Make An Impact By applying methodologies like Six Sigma, Lean, and Agile, you'll help CR deliver even greater value to consumers through measurable operational efficiencies. On a regular basis you will: Lead Process Improvement Initiatives to improve workflow reduce inefficiencies and enhance internal communication. Drive Cross-Functional Collaboration to break down silos Apply DMAIC and Lean Six Sigma Tools to identify opportunities and deliver sustainable solutions. Establish Standards and Metrics in order to define and monitor performance indicators Lead Change Management by supporting teams through change as needed. Champion a Culture of Continuous Improvement by creating and promoting systems; continue to reinforce the iterative process improvement. Collaborate with Leadership as a trusted advisor to the executive team, aligning operational improvements with strategic priorities. ABOUT YOU You'll Be Highly Rated If: You have the degree. Bachelor's degree is required. You have the certification. You have earned a Lean Six Sigma Black Belt certificate (or equivalent) You have the experience. You bring 8-10+ years of experience in process improvement, operations, or strategic planning. You have the receipts. You have the proven ability to lead complex, cross-functional projects and influence stakeholders at all levels. You are a strong verbal and written communicator. You know the tools of the trade. You have the expertise in tools related to project management, data visualization, and team collaboration. You use data to drive change. Data, logic and sound judgment are the decision-making tools in your toolkit. You are a supportive and inclusive leader. You have built high performing teams by fostering collaboration. You'll Be One of Our Top Picks If: You have an advanced degree. You have earned a Master's Degree in Business, Organizational Development, or a related field. You have a mission-driven mindset. You have experience working in a nonprofit, mission-driven organization. Extra points if you have experience within a media organization. You are Project Management certified. (i.e. PMP, Scrum Master) You know CR. You bring a passion for advancing consumer rights and transparency. FAIR PAY AND A JUST WORKPLACE At Consumer Reports, we are committed to fair, transparent pay and we strive to provide competitive, market-informed compensation informed by location, as well as the candidate's particular combination of knowledge, skills, competencies, and experience. It is expected that most qualified candidates will fall near the middle of the posted salary range. We have three locations: Yonkers, NY, Washington, DC and Colchester, CT. We are registered to do business in and can only hire from the following states and federal district: Arizona, California, Connecticut, Illinois, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, New York, Texas, Vermont, Virginia and Washington, DC. Salary ranges NY/California: $190K-$210K annually DMW/Massachusetts: $180K-$200K annually Colchester, CT and additional approved CR locations: $160K-$180K Consumer Reports is an equal opportunity employer and does not discriminate in employment on the basis of actual or perceived race, color, creed, religion, age, national origin, ancestry, citizenship status, sex or gender (including pregnancy, childbirth, related medical conditions or lactation), gender identity and expression (including transgender status), sexual orientation, marital status, military service or veteran status, protected medical condition as defined by applicable state or local law, disability, genetic information, or any other basis protected by applicable federal, state or local laws. Consumer Reports will provide you with any reasonable assistance or accommodation for any part of the application and hiring process.
    $190k-210k yearly 7d ago
  • Site Operations Manager

    KTS Kenco Transportation Services

    Operations manager job in Oakland, NJ

    At Kenco Logistics, you're more than just a team member-you're part of a company that values innovation, integrity, and a strong commitment to its people. As one of the leading 3PL providers in the U.S., Kenco offers a dynamic and supportive work environment where your ideas matter and your growth is a priority. With a focus on safety, sustainability, and continuous improvement, Kenco empowers employees to make a real impact in the supply chain industry while building rewarding careers. Join a company where your contributions help move the world forward-one shipment at a time. About the Position The Site Operations Manager plans, directs, coordinates and implements all distribution policies/procedures for the distribution operation at a dedicated site. In conjunction with these responsibilities, the leader will lead in accordance with Kenco's Guiding Principles and operate the facility using the Kenco Operating System (KOS / Shingo) methodology to obtain optimum efficiency and economy of operations, while maximizing profits by performing the following duties or through delegation to subordinates. Functions Lead activities of site personnel to ensure compliance with defined operating system, corporate policy and site standard operating procedures, personnel policies and workload leveling. Maintain all safety, operations, quality, financial, legal and regulatory functions executed on site. Develop strong relationships with customer for the site to ensure continued success and satisfactory relationship with customer. Responsible for site metrics associated with Key Performance Indicators (KPIs), Business Improvement Plans, Efficiency Programs, and Profit and Loss (P&L) and develop reports for the customer and leadership. Responsible for supporting a healthy and effective “Lean Culture” participating in and leading 5S, Gemba walks, A3's, Kaizen events, Employee Suggestion Boards, etc. daily, weekly, or as necessary to promote continuous improvement to the benefit of our customer. May support other site implementations with the network. Analysis of operations on a continuing basis to make necessary improvements to ensure cross functional operating efficiencies in the warehouse. Analyzes throughput information, capacity planning, flow through and financial information. Acts as site purchase order gatekeeper to record, monitor, and control all site expenses in conjunction with network leaders. May function as the sites HR administrator in partnership with network HR support. Depending on functions of the customer/site; perform driver load planning/routing, common carrier utilization and monitors all DOT and hours of service compliance for drivers. May perform necessary product inspections, functionality checks and other duties. Qualifications Bachelor degree in a related field or related required or equivalent years of experience required. Equivalent years of experience is defined as one year of professional experience for each year of college requested . Minimum of 5 years of experience in warehouse/distribution or transportation management required. Prior leadership experience preferred. Must have a solid transportation background and an understanding of efficient transportation principles. Experience using warehouse, transportation, and inventory management systems preferred. Advanced level technical skills utilizing MS Office (i.e. Excel, PowerPoint, Outlook, & Word). Competencies Business Acumen - Knowledgeable in current and possible future policies, practices, trends, technology, and information affecting his/her business and organization. Communicate for Impact - Devoting the time and resources necessary to communicate the strategic vision, direction, priorities, and progress of the team for which you are responsible. Leading People - Ability to develop and implement strategies to maximize employee performance and foster employee engagement in meeting the organization's strategy. Managing Transitions / Change Management - Effectively plans, manages and communicates changes in processes with appropriate stakeholders. Relationship Management - Building and maintaining relationships with internal partners to successfully complete projects and organizational objectives. Strategic Agility - Gains perspective and balances the pressure between daily tasks and strategic actions that impact the long-term viability of the organization. Travel Requirements This position is expected to travel approximately 25% or less . A passport is not required, but recommended. Disclosures For California residents - please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco's privacy policy ********************************************************************************** The statements above are intended to describe the general nature and level of work being performed by employees assigned to this job. Other duties may be assigned as needed. The physical demands and work environment described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Kenco is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Per company policy, all internal job postings expire 14 days from the date they are posted. The approximate pay range for this job is: $87,170.00 - $130,870.00 Benefits offered: Medical insurance including HSA, HRA and FSA accounts Supplemental insurance including critical illness, hospital indemnity, accidental injury Dental Insurance Vision Insurance Basic Life and Supplemental Life Short Term and Long Term Disability Paid Parental Leave 401(k) Paid Time Off approximately 2 weeks (accrual begins on Day 1 of employment) Employer Paid Holidays- 10 days Kenco strives to provide a supportive, professional environment for all employees. As a part of Kenco, we expect our team to uphold our three key pillars: be honest, serve, and get better. Each should strive for operational excellence, pursue innovation, and want to grow with our company. Kenco Group is an Equal-Opportunity Employer. All employees and applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability, or any other characteristic protected by law. Please click the image to download the EEOC ‘Know Your Rights; Discrimination is Illegal' posting. *************************** For California residents please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco's privacy policy. ********************************************************************************** Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) For California residents - please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco's privacy policy. **********************************************************************************
    $87.2k-130.9k yearly Auto-Apply 42d ago
  • Event Operations Manager

    Grace Farms Foundation

    Operations manager job in New Canaan, CT

    Job Description Role: Event Operations Manager Status: Full Time, Exempt (40 hours) Reports to: Director of Events, Catering & Visitor Experience Your Day-to-Day Project Manage all logistical aspects of place-based events from start to finish that celebrate the place, cultural and humanitarian work of Grace Farms. Supervise the Events Team, overseeing a small team of professional Event Coordinators. Collaborate with internal & external program owners and team members to plan, document, and execute all major aspects of event management from planning stages through completion for events and programs of all sizes and varieties. Proactively seek, synthesize and communicate collected information regarding each event/program from and to a variety of sources to ensure that all are appropriately briefed and provided with the information they need to execute successfully on each event and program. Collaborate with and work alongside the Technical Director and team to determine the necessary technical supports for events and productions, including the specifications, costs and usage of equipment applied to a wide variety of performances, workshops, annual benefit and other projects. Train and coordinate cross-functional visitor engagement team to staff and support events as needed including, but not limited to, talent relations, hospitality, registration and production. Direct and coordinate event-related meetings and technical planning sessions with internal teams, invited guests, and partners. Develop and maintain relationships with event-related vendors and contractors. Ensure compliance with budgetary and contractual obligations Other professional duties as assigned. Skills/Abilities: Proven Project Management skills of complex, multi-faceted events, programs or projects. Exceptional interpersonal, administrative, and communication skills, and the ability to execute with a high degree of professionalism and excellence, especially under pressure. Incredible attention to details and logistics planning skills. Ability to create a welcoming, inclusive, and professional environment for diverse audiences, including dignitaries, artists, and community partners. Ability to manage multiple events simultaneously, balancing priorities and deadlines. Must be proficient in Microsoft Office, Outlook, and Excel. Mac skills desirable. This position is primarily based on-site, and the successful candidate must thrive in a place-based, customer facing, collaborative, fast paced environment. A positive attitude and self-directed and entrepreneurial work style This position requires a flexible schedule that can easily accommodate a place-based program schedule when the audiences are typically available to attend events which will sometimes mean before and after 9-5 hours as well as on weekends. Education & Experience: Bachelor's Degree is required. Minimum of five (5) years of event planning, preferably for cultural, community, or not-for-profit spaces. Proven ability to plan and execute the logistics involved in a wide range and scope of events from small donor cultivation cocktail parties to large scale conferences/summits. Minimum of two years supervisory experience providing leadership to events professionals. Physical Requirements: Ability to lift up to 25 lbs., bend, climb stairs, and stand for an extended period of time. Comfortable working indoors and outdoors in varying weather conditions depending on event needs. Grace Farms is a center for culture and collaboration in New Canaan, Connecticut. We bring together people across sectors to explore nature, arts, justice, community, and faith at the SANAA-designed River building, situated on 80 acres of natural landscapes. Our humanitarian work to end modern slavery and foster more grace and peace in our local and global communities includes leading the Design for Freedom movement to eliminate forced labor in the building materials supply chain. Grace Farms is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
    $66k-108k yearly est. 12d ago
  • Nursing District Manager

    BHI 4.7company rating

    Operations manager job in Wayne, NJ

    BHI helps you manage your TDD patients. And your practice. Today's targeted drug delivery and infusion needs require confident coordination among physicians, provider staff, and patients. BHI helps connect all three to allow doctors to extend care beyond the office, provider staff to centralize management for greater efficiency, and patients to receive TDD right in their own home with experienced nurses. BHI helps bring physicians, provider staff, and patients together for Better Home Infusion. BHI is looking for a Nursing District Manager to join our team. The Nursing District Manager will be supervising field nurses within the designated region. This position is a remotely based role with up to 50% travel within your region based on business needs. RESPONSIBLITIES/ STANDARDS: Ensures the quality and safe delivery of therapy services in alternative care settings Training and overseeing all new hires within district Yearly competency skills evaluation Ensuring compliance with federal, state, and local laws Maintain ongoing liaison with governing body, professional advisory group, staff members and community Managing census allotments Ensuring patient coverage within district Maintain a personal census of 5-10 patients POSITION QUALIFICATIONS: Graduate of an accredited school of nursing BSN Preferred Valid and current RN license Additional single state & compact RN license preferred Minimum of two years acute hospital experience which included IV therapy duties Home health experience preferred Demonstrated knowledge of physical assessment and IV therapy skills Current valid driver's license Team leading or case management skills The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to perform one-person CPR continuously, according to American Heart/Red Cross standards. The employee is frequently required to travel via car, train or plane, stand, sit, walk, see, hear; use hands and fingers regularly, handle, or feel objects, tools, or controls, reach with hands and arms, bend at the knees and waist - such as to access supplies, equipment and patients and administer medications with precision (e.g. using syringes) The employee must frequently lift and/or move, push and pull equipment, up to 5 pounds and occasionally lift and/or move up to 40 pounds. Nothing in this restricts management's right to assign or reassign duties and responsibilities to this job at any time. This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. At Basic Home Infusion, we are deeply committed to promoting diversity, equity, and inclusion in our provision of intrathecal infusion pain management services. We recognize that these core values are essential for achieving optimal patient outcomes and creating a supportive and inclusive environment for our team members.
    $110k-177k yearly est. 38d ago
  • Regional Director of Operations

    Hstaf

    Operations manager job in Bedford Hills, NY

    Provide operations guidance and recommendations to multiple nursing home facilities in accordance with applicable local, state and federal regulations. You will also ensure the implementation of written policies and procedures that reflect the goals and objectives of the facility and administrative team. Qualifications In-depth knowledge of Nursing Home or Long Term care facilities LNHA certification and any type of compliance certification would be preferred Thorough knowledge of applicable state/federal regulations regarding nursing home operations is necessary. Proven track record of Compliance and Regulation success for Nursing Homes Proficiency in applying compliance standards, procedures and techniques is required in performing compliance reviews. A BS/BA degree or equivalent experience in healthcare administration is preferred. Strong professional attitude and have the ability to work with and communicate effectively with all levels of management Additional Information All your information will be kept confidential according to EEO guidelines.
    $100k-157k yearly est. 6h ago
  • Customer Operations Manager

    Hertz 4.3company rating

    Operations manager job in White Plains, NY

    The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location. The salary for this position is $60,000/yr What You'll Do: Responsible for daily customer operations and revenue generation for their assigned function Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes Resolves customer issues, ensuring a positive customer experience Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS) Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW) Actively engages in effective communication plans focused on building employee engagement in order to achieve business results Conducts performance evaluations that are timely and constructive, where applicable Participates in the recruiting process, as required Provides management with various updates and indicators as requested Remains current on all administrative duties according to company policy What We're Looking For: 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred. High School Diploma required, Bachelor's Degree preferred Moderate proficiency in Microsoft Office Suite Ability to collaborate with internal and external stakeholders Flexible and adaptable; ability to work effectively in ambiguous situations Excellent verbal and written communication skills Ability to address and resolve customer service challenges Results driven, ability to make decisions and help solve problems Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team Ability to drive process and organizational change Ability to influence Ability to motivate teams and keep a positive attitude in a fast-paced environment Ability to work under minimal supervision with a goal-oriented mindset Ability to see the big picture and leverage critical thinking and decision-making skills Excellent organization, time management, delegation, and prioritization skills. Courageous leadership and accountability What You'll Get: Up to 40% off the base rate of any standard Hertz Rental Paid Time Off Medical, Dental & Vision plan options Retirement programs, including 401(k) employer matching Paid Parental Leave & Adoption Assistance Employee Assistance Program for employees & family Educational Reimbursement & Discounts Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness Perks & Discounts -Theme Park Tickets, Gym Discounts & more
    $60k yearly Auto-Apply 43d ago
  • Multi-Site Operations Manager

    Human Hire

    Operations manager job in Ridgewood, NJ

    HumanHire is partnering with a rapidly growing multi-site dental group in Northern New Jersey to find a Front Office Operations Manager! Salary: $80K-$85K + quarterly bonus Schedule: Full-time | On-site, 5 days/week (travel between offices) This role oversees front-office operations across several practices, managing a team of Office Managers while partnering closely with billing, physicians, call center, and training teams. The ideal candidate is hands-on, organized, and thrives in a fast-paced, patient-focused environment. Key Highlights: Lead and mentor Office Managers across multiple locations Partner with billing, call center, and providers to streamline operations Oversee scheduling, collections, and patient satisfaction metrics Support new hire training and onboarding Ensure consistency in policies, procedures, and patient experience Qualifications: 5+ years of dental or medical front-office leadership 2+ years multi-site management experience preferred Strong knowledge of dental billing & scheduling systems In-field leadership-must be comfortable traveling between sites If you're ready to take the next step in your dental management career, apply today to connect with HumanHire!
    $80k-85k yearly 3d ago
  • Office/Operations Manager

    The Prime Staffing 4.4company rating

    Operations manager job in New Square, NY

    Responsibilities include: The candidate will oversee the daily operations in the office, all employees will come to her with issues and she will help them problem solve, identify issues, implement new systems to streamline operations, enhance systems, make a weekly meeting with the employees to see what's going on and then report back.
    $45k-63k yearly est. 60d+ ago
  • Operations Director - Westchester

    Bucherer USA

    Operations manager job in White Plains, NY

    Job Title: Operations Director Reports to: Store Director Division: Retail The Operations Director is responsible for driving operational efficiency and achieves profitability goals within their designated area/store. They oversee expense management, shortage prevention, staffing and scheduling, merchandise flow, customer service, and adherence to housekeeping and safety standards. The Operations Director serves as they key on-site team member leading Operational Excellence though system savviness, collaborative partnership with all store team members, corporate partners and stores across the network. ESSENTIAL JOB RESPONSIBILITIES · Collaborate with store teams to streamline workflows, allowing for increased focus on the client experience. · Manage non-payroll expenses, directly responsible for costs related to all operational activity. · Direct receiving and processing of all merchandise receipts; ensure back-of-house standards are maintained. · Analyze store shortages and implement reduction initiatives in partnership with the Asset Protection. · Ensure thorough understanding of procedures, policies, exposure standards, and shortage awareness by the store team, including all People Leaders and colleagues. · Support and set up for events. · Ensure accurate set-up and handling of merchandise across both front-of-house and back-of-house operations, supporting effective product availability and presentation. · Train, motivate, and develop the store team to maximize their potential and business opportunities. · Clearly communicate store and Company objectives to ensure both store management and all associates are well-informed. · Oversee store maintenance, ensuring a safe, clean and welcoming environment is maintained for both clients and employees. · Manage supply budgets and ensure the store remains stocked with selling supplies and other required items. · Initiate and implement shortage and safety programs. · Recruit and select qualified support colleagues, as applicable. · Partner with store management on team development, identifying training needs and any operational challenges and recommending actionable solutions. · Create a positive, inclusive work environment focusing on internal and external customer service and safety. · Address colleague concerns fairly and reasonably, consistent with Company values. · Monitor and address performance issues promptly; administer reviews and check-ins, as applicable. · Utilize the check-in process as a tool for colleague talent development, promotion, and advancement. · Improve overall Operations Efficiency results by focusing on training and support. · Effectively manage the operations of multiple locations/within a Flagship across the designated area assignment. · Act as a systems Super User during the digital migration project; attend all relevant training and meetings to lead local implementation and training efforts. · Maintain in-depth expertise on store systems and provide continuous support to store teams, while offering insights and feedback to corporate partners. · Lead continuous communication and training efforts on system, policy and process enhancements and updates QUALIFICATIONS · 5-7+ years experience in an Operations supervisory role within a fast-paced premium retail or experience-based environment. 3+ year in a multi-unit or Flagship environment preferred. · Able to work a flexible schedule, including days, evenings, weekends, and holidays, based on store and Company needs. · Detail oriented · Must have knowledge of POS and Inventory management systems. · Excellent communication, collaboration and interpersonal ability. · Adaptable and collaborative, with a continuous improvement mindset. · Strong business acumen with the ability to use systemic reporting to drive decision making. · Excellent critical thinking and problem-solving abilities. · Strong knowledge of inventory and shrink mitigation shortage and investigation. SALARY RANGE- $100,000 - $120,000 We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.
    $100k-120k yearly 60d+ ago
  • 26-27 Director of School Operations

    Kipp Team and Family

    Operations manager job in Paterson, NJ

    KIPP New Jersey is part of the nationally recognized “Knowledge Is Power Program” network of free, open-enrollment, college-preparatory public schools dedicated to preparing students for success in college and in life. In 2002, KIPP New Jersey first opened its doors in Newark's South Ward as a single class of 80 fifth graders and has since grown to educate over 7,738 students in grades K-12 across 15 schools in Newark and Camden. More than 90% of KIPP New Jersey students currently qualify for free or reduced meals. By 2025, KIPP New Jersey will have fifteen schools in Newark and seven in Camden providing a world-class education to over 11,600 students. To learn more, visit *************** Job Description We anticipate beginning interviews in mid-to-late January 2026 and the full process concluding by March 2026, with July 2026 start dates. Applications received after January will be considered on a rolling, and as-needed basis. Role Overview: The Director of School Operations (DSO) is the leader of operations. The DSO manages and is responsible for all non-instructional systems and staff in the building. The DSO Fellowship prepares operations leaders to step into the Director of School Operations role. In addition to working with a current Director of School Operations, Fellows get support through weekly professional development and support from regional operations leads. The core components of the role(s) are: People Management Manage the school operations staff and all other school support workers on the operations team Implement and execute a performance management system for direct reports Conduct weekly individual meetings and team meetings Provide professional development Finance and Purchasing Support management of the school's budget Oversee purchasing for the school Academic Support Operations Manage the operational logistics of all student test administration and other academic operational systems, in coordination with school leadership and/or teaching staff Student Recruitment / Enrollment Ensure the school meets annual enrollment targets by backwards planning from target enrollment numbers and dates Plan events and outreach to families Establish partnerships with local businesses and organizations Technology Oversee day-to-day operations of school-based technology projects by ensuring that school leaders, students, and staff have access to the technology they need Plan any technology-related enhancements or additional purchases for the subsequent school year Facilities Oversee the day-to-day operations of facilities and maintain a beautiful school Vendor Management Procure and manage all vendors needed for the smooth and successful operation of the facility, including contractors, service providers, and maintenance workers Nutrition Program Manage partnership with Food Service Management Company to ensure the meal program meets the school's expectations Compliance Ensure school-wide compliance with health and safety laws Ensure onboarding requirements for new staff members are completed Comply with any city and state education mandates Comply with all federal and state workplace regulations School Operations Ensure the day-to-day school operating systems run smoothly and efficiently, including front office systems, transportation, routines, transitions, arrival, dismissal, and attendance Qualifications Must Haves: Proficient in Microsoft Office and Google Suite, specifically Excel / Google Spreadsheets Database management and reporting Strong written and oral communication skills Strong interpersonal skills Strong organization skills and meticulous attention to detail Superb customer service skills and love and support for families and children Demonstrated ability to work with a team on collaborative projects Ability to remain calm and solutions-oriented in high-stress situations Commitment to do whatever it takes to ensure our teachers and students have what they need to be successful Ability to proactively problem solve; anticipate challenges before they occur Ability to identify inefficiencies and generate creative solutions Ability to develop and manage multiple projects simultaneously and comfortably with ambiguity Ability to troubleshoot and manage high-stress situations with a calm and positive demeanor Ability to work evenings and weekends Nice-to-Haves: Bilingual in English and Spanish is a plus Previous experience in a customer service-oriented role Previous experience in an educational or non-profit setting Additional Information Compensation & Benefits KIPP Team & Family offers a market-competitive salary range starting at $97,000 for a DSO Fellow, and $107,000-$117,000 for a DSO and may increase based on experience. Salary ranges at KIPP are set based upon the role level and function using benchmarks in the education and non-profit sector and allow for growth within the role. Individual compensation within this range will be set based on a variety of factors, including but not limited to: relevant professional experience and qualifications; education, skills and training; and market conditions. In addition to a competitive salary, we a generous benefits package including, but not limited to, the following: Robust benefits that include medical, dental, and vision Optional participation in the KIPP NJ 403b retirement plan, including matching contributions A school-issued laptop Transportation benefits for TEAMmates commuting into Newark from the New York City area Generous Time-Off including 3.5-4 school vacation weeks (depending on the year), allocated sick and personal days, and an extended summer break Up to 12 weeks 100% parental leave for primary caregivers Employer paid life insurance Extensive optional ancillary benefits including, short term and long term disability and accident and hospital indemnity Our organization is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, age, religion, national origin, citizen status, marital status, physical or mental disability, military or veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Our organization will make a reasonable accommodation to known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation would impose an undue hardship on the operation of the organization. No questions on this application are asked for any unlawful purpose. #LI-NJ
    $97k yearly 4d ago
  • 26-27 Director of School Operations

    Kipp Team and Family (Kipp New Jersey & Kipp Miami

    Operations manager job in Paterson, NJ

    KIPP New Jersey is part of the nationally recognized “Knowledge Is Power Program” network of free, open-enrollment, college-preparatory public schools dedicated to preparing students for success in college and in life. In 2002, KIPP New Jersey first opened its doors in Newark's South Ward as a single class of 80 fifth graders and has since grown to educate over 7,738 students in grades K-12 across 15 schools in Newark and Camden. More than 90% of KIPP New Jersey students currently qualify for free or reduced meals. By 2025, KIPP New Jersey will have fifteen schools in Newark and seven in Camden providing a world-class education to over 11,600 students. To learn more, visit *************** Job Description We anticipate beginning interviews in mid-to-late January 2026 and the full process concluding by March 2026, with July 2026 start dates. Applications received after January will be considered on a rolling, and as-needed basis. Role Overview: The Director of School Operations (DSO) is the leader of operations. The DSO manages and is responsible for all non-instructional systems and staff in the building. The DSO Fellowship prepares operations leaders to step into the Director of School Operations role. In addition to working with a current Director of School Operations, Fellows get support through weekly professional development and support from regional operations leads. The core components of the role(s) are: People Management Manage the school operations staff and all other school support workers on the operations team Implement and execute a performance management system for direct reports Conduct weekly individual meetings and team meetings Provide professional development Finance and Purchasing Support management of the school's budget Oversee purchasing for the school Academic Support Operations Manage the operational logistics of all student test administration and other academic operational systems, in coordination with school leadership and/or teaching staff Student Recruitment / Enrollment Ensure the school meets annual enrollment targets by backwards planning from target enrollment numbers and dates Plan events and outreach to families Establish partnerships with local businesses and organizations Technology Oversee day-to-day operations of school-based technology projects by ensuring that school leaders, students, and staff have access to the technology they need Plan any technology-related enhancements or additional purchases for the subsequent school year Facilities Oversee the day-to-day operations of facilities and maintain a beautiful school Vendor Management Procure and manage all vendors needed for the smooth and successful operation of the facility, including contractors, service providers, and maintenance workers Nutrition Program Manage partnership with Food Service Management Company to ensure the meal program meets the school's expectations Compliance Ensure school-wide compliance with health and safety laws Ensure onboarding requirements for new staff members are completed Comply with any city and state education mandates Comply with all federal and state workplace regulations School Operations Ensure the day-to-day school operating systems run smoothly and efficiently, including front office systems, transportation, routines, transitions, arrival, dismissal, and attendance Qualifications Must Haves: Proficient in Microsoft Office and Google Suite, specifically Excel / Google Spreadsheets Database management and reporting Strong written and oral communication skills Strong interpersonal skills Strong organization skills and meticulous attention to detail Superb customer service skills and love and support for families and children Demonstrated ability to work with a team on collaborative projects Ability to remain calm and solutions-oriented in high-stress situations Commitment to do whatever it takes to ensure our teachers and students have what they need to be successful Ability to proactively problem solve; anticipate challenges before they occur Ability to identify inefficiencies and generate creative solutions Ability to develop and manage multiple projects simultaneously and comfortably with ambiguity Ability to troubleshoot and manage high-stress situations with a calm and positive demeanor Ability to work evenings and weekends Nice-to-Haves: Bilingual in English and Spanish is a plus Previous experience in a customer service-oriented role Previous experience in an educational or non-profit setting Additional Information Compensation & Benefits KIPP Team & Family offers a market-competitive salary range starting at $97,000 for a DSO Fellow, and $107,000-$117,000 for a DSO and may increase based on experience. Salary ranges at KIPP are set based upon the role level and function using benchmarks in the education and non-profit sector and allow for growth within the role. Individual compensation within this range will be set based on a variety of factors, including but not limited to: relevant professional experience and qualifications; education, skills and training; and market conditions. In addition to a competitive salary, we a generous benefits package including, but not limited to, the following: Robust benefits that include medical, dental, and vision Optional participation in the KIPP NJ 403b retirement plan, including matching contributions A school-issued laptop Transportation benefits for TEAMmates commuting into Newark from the New York City area Generous Time-Off including 3.5-4 school vacation weeks (depending on the year), allocated sick and personal days, and an extended summer break Up to 12 weeks 100% parental leave for primary caregivers Employer paid life insurance Extensive optional ancillary benefits including, short term and long term disability and accident and hospital indemnity Our organization is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, age, religion, national origin, citizen status, marital status, physical or mental disability, military or veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Our organization will make a reasonable accommodation to known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation would impose an undue hardship on the operation of the organization. No questions on this application are asked for any unlawful purpose. #LI-NJ
    $97k yearly 5d ago
  • Assistant Store Manager

    Staples, Inc. 4.4company rating

    Operations manager job in Yonkers, NY

    Assistant Managers drive sales, services and customer engagement in the store and ensure the store is ready for business. You and your team will establish customer relationships that build loyalty, provide total solutions to meet customer's needs and grow the business. You will guide your team in being positive, inclusive, and collaborative while helping your customers achieve their goals. Hiring immediately. Get great perks. Full-time hours, generous paid time off, career development program and weekly pay Bonus plan eligible Compensation is based on qualifications and experience 401(k) with company match Full medical, dental and vision insurance Associate discounts on in-store and online merchandise, services and warranty plans Discounts at hundreds of retailers, restaurants and more And many more benefits Provide strong leadership in community, customer service, sales, and team development. Ensure that the store culture embodies Staples values and its commitment to the community Develop a high-performing team focused on providing an exceptional store experience, consultative selling, driving conversions and providing total solutions to every customer Develop team to deliver results through coaching, training, and role playing Attain sales and services goals, profit margin and execution of store operations Establish business cadence for sales readiness Provide direction daily for merchandising opportunities within the store Assist with delegating operational tasks in partnership with the GM Shared responsibility for total store operations and cost control as well as acting as the Floor Leader Champion company initiatives, being adaptable and flexible to change and responsibilities Essential skills and experience: 2+ years managing a sales team in a retail or services industry Experience managing and coaching a team in a customer-centric, solutions-based environment Must be able to engage and speak to customers and understand their needs Strong communication, organization, planning and adaptive to changing business priorities Review results against business goals and strategies and deliver plans for growth and improvement Manage conflict in a reasonable, nonconfrontational and cooperative manner Ability to act with honesty and integrity regarding customer and business information Ability to work cooperatively in a high paced and sometimes stressful environment Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously Preferred skills and experience: Experience using financial metrics to track sales progress to drive profitable sales and margins Ability to network and engage with the community Staples does not sponsor applicants for work visas for this position. #MGT At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
    $43k-50k yearly est. Auto-Apply 4d ago

Learn more about operations manager jobs

How much does an operations manager earn in New Windsor, NY?

The average operations manager in New Windsor, NY earns between $66,000 and $158,000 annually. This compares to the national average operations manager range of $47,000 to $123,000.

Average operations manager salary in New Windsor, NY

$102,000

What are the biggest employers of Operations Managers in New Windsor, NY?

The biggest employers of Operations Managers in New Windsor, NY are:
  1. The Salvation Army
  2. Cafe Spice LLC
  3. Cencora, Inc.
  4. MWI Animal Health
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