Operations manager jobs in Newburgh, NY - 1,166 jobs

This position is responsible for (1) leading and managing the HVAC team deliverables (2) oversight, quality assurance, compliance, and subject matter expertise for the assigned teams and their scope of duties (3) meeting or exceeding client expectations. This position requires extensive technical HVAC knowledge, attention to detail, and a result-oriented attitude with a great deal of flexibility. Job Responsibilities: • Oversee the HVAC team to meet operating standards. • Manage multiple client accounts. • Provide technical support to HVAC technicians when needed. • Review manufacturer proposals or purchase of HVAC materials. • Ensure work order completion. • Quote new services. • Assign vendors. • Ensure resolution to client issues. • Evaluate and reconcile invoices for accuracy. • After-hours/weekend availability for on-call help. • Other duties as required or assigned. Proficiencies: • Time / Project Management skills • Communication skills • Problem Resolution skills • Team Management • HVAC Technical understanding • Service excellence experience • MS Office • Trade knowledge required Work Environment/Physical & Visual Demands: • This position works a standard schedule Monday to Friday, typically within office hours, and overtime flexibility is necessary. • This position requires extensive phone contact. • Physical Demands: Speaking, Listening, Writing, Sitting, Keystroke, Crouching, Kneeling, Reaching, Standing, Walking, Pushing, Pulling, Finger movement, Squatting, Grasping, Repetitive Motion, and Sedentary/ Light work, Climbing, requiring lifting up to 20lbs or up to 50lbs with assistance. • Visual Demands: Visual acuity to perform activities such as viewing a computer terminal and reading. • Environment Conditions: This position is subject to sufficient noise with an indoor environmental condition; protected from weather conditions, but not necessarily from temperature changes. Requirements: Supervisory Requirements: This position has supervisory responsibility. Education/Experience: A degree with seven years of experience in HVAC estimates, or any equivalent combination of training and experience that provides the required knowledge, skills, and abilities, is qualifying. To perform this job successfully, an individual should have the ability to work a flexible schedule when needed, be proficient with MS Office, and have knowledge of a facility's operating system, and HVAC trade and materials.

A preferred candidate has beenidentifiedfor this role The SDS Rx Operations Manager has a salary range of $62,354 - $90,000. Join the Leader in Healthcare Logistics

Type: Full-Time | Hybrid / Field-Based Industry: Early Childhood Education | Childcare | Preschool Magical Beginnings is hiring a Regional Director of Operations to lead a portfolio of licensed childcare and preschool programs across Connecticut and New York. This is a senior, hands-on leadership role for an experienced Early Childhood Education (ECE) leader with proven multi-site operations experience. You will partner closely with School Directors and executive leadership to drive consistency, compliance, enrollment stability, and strong school culture across the region. This role is not designed for general retail or hospitality leaders. We are seeking someone who understands the realities of regulated early learning environments and knows how to lead people through complexity with clarity and care. What You'll Do Multi-Site Leadership & Culture Lead, coach, and support School Directors across multiple childcare and preschool locations Set clear expectations while fostering trust, accountability, and professional growth Serve as a visible, steady leader during both stable and challenging moments Operations & Licensing Compliance Ensure compliance with Connecticut and New York childcare licensing regulations Prepare schools for inspections, audits, and regulatory visits Identify risk early and lead corrective action with confidence and follow-through Enrollment, Financial & Operational Health Partner with Directors on staffing models, enrollment goals, and budget oversight Monitor KPIs, labor, and performance trends across the region Balance operational discipline with quality programming and staff support Growth & Continuity Support new school openings, acquisitions, and operational launches Step in as interim leadership when needed to maintain stability and continuity Ensure consistency of care, leadership, and standards across all schools What This Role Is Not Not a desk-only or remote-only position - school presence matters Not a micromanagement role - Directors are empowered leaders Not a crisis-only position - this role is proactive and preventative Not a compliance-only role - people leadership is essential Not a fit for leaders without early childhood education experience What We're Looking For 5+ years of leadership experience in Early Childhood Education (ECE) 3+ years leading multi-site childcare or preschool operations Strong working knowledge of childcare licensing and regulatory environments Proven ability to lead leaders, manage performance, and drive consistency Calm, steady leadership style with the ability to hold accountability Willingness to travel regularly across CT and NY schools Why This Role Matters Our Regional Directors play a critical role in shaping the quality, stability, and culture of our schools. This position offers real influence, executive partnership, and the opportunity to make a lasting impact across a growing region. If you're an ECE leader who believes strong operations and strong relationships go hand in hand, we'd love to connect.

: Way Hospitality specializes in crafting hotel experiences that connect guests to what matters most, emphasizing harmony with the surrounding natural and local environments. With locations in Woodstock, New Paltz, and Kingston, Way Hospitality seeks to deliver exceptional service, inspired by the unique character of each location they operate in. HOTEL DESCRIPTION: New Paltz Way is a new 29 room hotel located directly on the Wallkill River & Rail Trail in the Village of New Paltz. Unique to New Paltz Way is its self-guided spa with a steam room, sauna, salt room, and mineral pool. Like all of Way Hospitality's hotels, New Paltz Way does not have a restaurant or bar onsite. JOB TITLE: Hotel Manager KEY AREAS OF FOCUS: A Successful Hotel Opening in May / June 2026 Responsible for a Spectacular Guest Experience Responsible for a Spectacular Employee Experience Responsible for the Overall Presentation, Upkeep and Safety of the Hotel Property Leads Daily Operations - Staffing, Training, Service, Systems, Standards Manages Bottom Line Revenue through Oversight of Labor, Supply and Operating Costs SPECIFIC TASKS & RESPONSIBILITIES Hotel Opening Recruits, Hires, and Trains Opening Hotel Team Develops Operational Standards tailored specifically to New Paltz Way Works with Development / Design Team for pass off of hotel from the Construction / Design phase to the Operations Phase Purchases Key Operational Items for the Hotel Opening inline with the Opening Budget Operations Leads Daily Operations Schedules employees to ensure that guest service, operational needs, and financial objectives are met Develops specific plans to prioritize, organize, and accomplish daily work Develops hotel policies, training programs/materials, established operating procedures, service standards, and hotel area look books Runs Operations meeting with Department Heads and Ownership as needed Coordinates the procurement of operating supplies and equipment, and contracting with third-party vendors for essential equipment and service Runs payroll and manages bottom line revenue by monitoring labor, supply, and operating costs Employees Recruits and onboards Operations Staff and then coaches, trains, and directs Operations Staff on all procedures, standards, and look books Ensures that employees understand their job, have the tools and time to do their job, and understand that their job matters Responsible for ensuring the success and satisfaction of all team member Responsible for handling employee concerns, complaints, and issues including prompt investigation and resolution Guest Experience Responsible for the Guest Experience from start-to-finish Develops guest amenities, guest services, and guest communication methods to improve overall guest experience and increased guest satisfaction and loyalty Leads quality control of rooms, residences, and property including daily, weekly, and monthly inspections Hospitality Leader for Way Hospitality Acts as the hotel's ambassador and shows community spirit through local involvement Ensures appropriate communication between employees, managers, and ownership SUCCESS INDICATORS: Employee recruitment, retention, and satisfaction Guest experience - as indicated through reviews, guest surveys, general feedback and repeat bookings Reaching & maintaining optimal labor, supply, and operating costs Ease and tone of daily service Daily presentation of the accommodations and property as a whole Upkeep and safety of property RELATIONSHIPS & REPORTING: Reports to Way Hospitality CEO and Hotel Ownership Manages Department Heads and Line Staff Coordinates with Finance, Marketing, Revenue and Sales Responsive to Requests from Hotel Ownership COMPENSATION: 75K to 90k a year

Here's a little about us: Heritage Financial Credit Union is a member-owned financial institution that is committed to helping our members achieve their financial goals and building a stronger community. We believe that everyone deserves access to affordable financial services, and we are dedicated to providing our members with the tools and resources they need to achieve their financial dreams. Our vision is to be the leading financial institution in the communities we serve, and we are committed to creating a culture of excellence where our employees can thrive. We believe in creating a workplace where everyone feels valued and respected, and where we can all work together to achieve our goals. We recognize that our employees are our most important asset, and we are committed to providing them with the training, development, and opportunities they need to succeed. Our values are at the heart of everything we do. We believe in: Integrity: We are honest and trustworthy in all of our dealings with our members, employees, and the community. Excellence: We strive to provide our members with the best possible service. Teamwork: We believe that we can achieve more together than we can alone. Respect: We treat each other with dignity and respect. Community: We are committed to giving back to the communities we serve. What's in it for you? Salary: $73,500 - $91,000 annually (based on experience) Benefits: · Paid Time Off & Paid Federal Holidays · Medical, Dental, Vision & Life Insurance · Employee Assistance Program · Flexible Spending Accounts / HSA · 401K Employer Match · Educational Assistance · Incentives and Merit Increases · Paid Time to Volunteer ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Demonstrate understanding of HFCU's Mission, Vision and Core Values, along with expertise in HFCU's products and services, including all available tools and resources to effectively lead the branch. Demonstrate engagement, enthusiasm, and passion for leading the branch. Provide guidance and support for each team member utilizing HFCU's Employee Performance Program, including but not limited to monthly 1x1 sessions. Evaluate employee performance and provide feedback and coaching as needed. Manage employee relation issues in a timely mannered and with professionalism toward resolution. Demonstrate understanding and support of all HFCU initiatives for employee development and team engagement through collaboration with HFCU's training and development programs. Consistently work with the team to develop an appropriate succession plan. Support recruiting in the hiring process. Effectively communicate with department leaders and peers to develop a network of support and collaboration. Facilitate communication of all necessary information with the team on a daily, weekly and monthly basis, including but not limited to daily huddles and monthly branch meetings. Ensure member service standards are met through effective coaching and development of each team member. Handle all concerns and complaints in a professional and supportive manner, escalating situations with a recommended solution. Collaborate with departments to enhance member service as needed, and ensure proper follow through. Partner with Business Intelligence to utilize all available tools and resource to analyze branch trends, recognize new ways to capture and grow business, and recommend possible solutions to Retail Leadership. Assess branch trends in areas such as transactional, goal attainment and industry standards in order to make effective recommendations for annual headcount. Assume complete responsibility for all areas of branch management, including all day-to-day operations. Demonstrate proficiency in all operational tasks and sales processes, and ensure timely completion of all as expected by Retail Leadership. Demonstrate an ability to support and function in all branch positions as needed. Proactively plan activities to aid in the attainment of monthly goals. Examples include, but are not limited to, in-branch call nights, collaboration with local businesses on membership drives, and dissemination of promotional information. Prospecting and visiting local businesses for brand awareness and to meet our business and commercial goals. Participate in community involvement to develop relationships with community leaders within your branch's geographical location, and across HFCU's field of membership, to increase brand awareness. Oversee the branch's monthly financial budget to ensure necessary steps are taken to manage expenses, including the review of monthly variances. Partner with Retail Leadership to analyze and make recommendations around managing branch profitability. Developing sales service plan to help the branch meet their goal. The ability to pivot as the business needs change. Proactively look for operational enhancements and research and share with direct leader. Maintain a safe and sound work environment adhering to all audit and security expectations. Participate in organizational team projects, representing Retail in a professional and competent manner. Mentor and support new branch managers. Performs other duties as assigned. Requirements EXPERIENCE: 3+ years as a Branch Manager with Business Development is essential. Experience on outbound calling/prospecting and visiting local businesses. Experience understanding business and commercial products. Proficiency in Microsoft Office. Extensive financial industry experience, including but not limited to cash handling, customer service, needs based selling, goal attainment, employee leadership and development, project and team participation and community development. EDUCATION/CERTIFICATION: Bachelor's degree and/or a comparable combination of education and experience. Notary License required or within 6 months of hire. KNOWLEDGE: This position requires that the employee gain a working knowledge of Bank Secrecy Act (BSA) requirements and how they will affect their work. The employee will comply with all requirements of the BSA and cooperate with the designated BSA Officer in assuring compliance. SKILLS/ABILITIES: Demonstrate the ability to think critically and creatively to problem solve and build business plans. Demonstrate the ability to effectively collaborate with direct team, department leaders and line of business partners to achieve organizational goals. Demonstrate self-awareness, discipline and a strong desire to learn and contribute to the success and wellbeing of self, team members and the organization. Focus on customer service and lead by example. Show strong attention to detail. Highly organized with time and team management An eagerness to grow the branch network and developing teams. Demonstrate an ability to effectively communicate with internal and external members in a professional and respectful tone and manner. Demonstrate a strong commitment to listening, anticipating and addressing the needs and concerns of internal and external members. Ability to project a professional appearance and positive attitude at all times. Advanced analytical/technical knowledge pertaining to decision analysis and financial/budget administration.

Working at Ulster Savings Bank At Ulster Savings Bank, you'll be part of an enthusiastic team of people where we believe in working closely together for the benefit of our customers, communities, and each other. When you add this to an environment that allows skills and experience to bring forth growth and change, you'll find plenty of room to grow professionally. Final candidates are subject to a pre-employment background check, which will include, but is not limited to credit history. We offer an excellent benefit package, including: Paid Time Off (PTO) Paid Holidays Medical, Dental and Vision insurance Matching 401k plan Educational Assistance. We invite you to visit Ulster Savings Bank to learn more about our Benefits Package. why-us/career-opportunities/ Ulster Savings Bank is officially Certified by Great Place To Work! We received this designation thanks to feedback from our remarkable team regarding their experiences at Ulster Savings Bank. Great Place To Work is a recognized authority in assessing workplace culture, employee satisfactions, and the type of leadership that fosters creativity, strengthens teams, and drives business growth. QualificationsJob Summary: The Personal Lines Manager leads our Personal Lines Sales and Account Management team. This role is responsible for supervising staff, ensuring high customer satisfaction, staff coaching and professional development, managing workflows, implementing policies, and handling complex client escalations. This position requires technical expertise in personal lines and requires strong leadership, problem-solving, and insurance knowledge. Every position within the agency is tied to profit and therefore maintaining customer retention, driving growth, and building relationships with customers, staff and carriers is a key driver of our success. Essential Skills Proven ability to lead, coach, and develop a team of Personal Lines Account Managers. Strong understanding of Personal Lines insurance products, sales, and customer service. Knowledge of insurance agency operations, workflows, and management systems. Ability to design and implement processes to support staff performance and operational efficiency. Strong judgment in prioritizing multiple responsibilities and guiding staff toward results. Excellent verbal and written communication, with the ability to build relationships across customers, staff, and carriers. Essential Duties and Responsibilities Directly manage the Personal Lines Sales and Account Management teams, including supervision, coaching, and professional development. Set performance expectations and monitor key performance indicators to ensure sales, service, and retention goals are met. Provide guidance and standards to maintain exceptional customer satisfaction. Represent insurance agency at networking and community events Foster a high-performing, motivated, and accountable Personal Lines team culture. Collaborate with staff to resolve client issues, improve processes, and drive revenue growth. Audit workflows, policies, and procedures to ensure efficiency and regulatory compliance. Support budget development and monitor departmental financial health. Any other duties as assigned by management. Minimal Requirements At least three years of insurance agency experience, with significant exposure to Personal Lines. At least three years of management experience with a proven ability to lead teams, oversee daily operations, and drive process improvements. Intermediate proficiency in Microsoft Office Suite and agency management systems. Valid NYS P&C license. Valid NYS driver's license. Ability to travel to and work out of additional locations upon requests. Ulster Savings Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability or protected veteran status, and any other basis protected by applicable local, state, or federal law or Executive Orders.

Objective The Harvard Companies include entities working to serve the business community in the janitorial and protection services areas. Harvard Maintenance and Harvard Protection are two of the largest and fastest growing, privately owned providers of high quality janitorial and security services in the United States. We are an industry leader and are well known for our innovative thinking and entrepreneurial spirit. Our success over the last fifty years stems from Harvard's Inverted Pyramid, which recognizes that our front-line employees are the most important people in our organization. The Inverted Pyramid ensures that our employees feel valued, are given the tools to be successful, and are empowered to execute in their roles. People are also at the center of our Core Values. Our People First core value clearly states that "we are a family organization that promotes respect and embraces diversity". Job Summary: Operations Managers are required to effectively manage the accounts and staff according to the contract specification as directed by Director of Operations. Including a focus on: o Good customer relations, with maximum service and quality standards. o Effective budget controls of labor and materials. o Insuring good employee relations between accounts and business operations. o Cooperation between District Managers, Supervisors and building management for maximum utilization of time and people. Operations Managers assigned working days are generally Monday through Friday, while scheduling services and workforce for weekend work. A Contract Manager will be responsible for responding to emergency situations from time to time. The responsibilities will be directed toward the accounts assigned in his work area which will consist of a small campus of commercial buildings located in walking distance to each other.. Ensure the highest level of safety, quality and service excellence for employees and customers. Identify and engage talent and develop high-end cleaning teams. Ensure both existing and new business are maintained with the highest specifications and demands. Work closely with Facility Management and internal staff to carry out daily operation demands. Essential Duties and Responsibilities Project Managers report to the Director of Operations. In the absence of the Director of Operations, District Managers will report to the Vice President LABOR - Each of your accounts is allocated a fixed number of hours. It is your job to ensure that the work is completed without exceeding those hours. MATERIALS AND EQUIPMENT - You are to ensure your accounts have the materials and equipment required for your employees to perform their tasks completely, with high quality. PLANNING: Assign duties and follow up. Perform Inspections, Corrections and Follow up. Holidays and Days Off. Training. Materials Control. Payroll hours Control. Work Orders. Supply Purchase Order Processing. RECRUITMENT: Planning to ensure that as far as possible, vacancies are foreseen in time to fill them and to make every possible endeavor to employ suitable people to join. ORGANIZATION: Assist your cleaners in keeping their assigned areas clean and organized. EMPLOYEE RELATIONS: Responsible for ensuring that the relationships within your yourself, and your employees, are maintained at the highest level. Experience with Unionized staffing a must Knowledge and Skill Requirements Bilingual English/Spanish a PLUS Minimum of Five (5) years managing janitorial operation Flexibility with hours and schedule Technical knowledge of all aspects of janitorial service delivery Proficiency in Microsoft Suite Compensation Harvard is offering a competitive salary structure including benefit package with medical, dental, life, and long-term disability (LTD) insurance along with 401K Savings Plan. An Equal Opportunity Employer --- M/F/D/V

Assistant Managers drive sales, services and customer engagement in the store and ensure the store is ready for business. You and your team will establish customer relationships that build loyalty, provide total solutions to meet customer's needs and grow the business. You will guide your team in being positive, inclusive, and collaborative while helping your customers achieve their goals. Hiring immediately. Get great perks. Full-time hours, generous paid time off, career development program and weekly pay Bonus plan eligible Compensation is based on qualifications and experience 401(k) with company match Full medical, dental and vision insurance Associate discounts on in-store and online merchandise, services and warranty plans Discounts at hundreds of retailers, restaurants and more And many more benefits Provide strong leadership in community, customer service, sales, and team development. Ensure that the store culture embodies Staples values and its commitment to the community Develop a high-performing team focused on providing an exceptional store experience, consultative selling, driving conversions and providing total solutions to every customer Develop team to deliver results through coaching, training, and role playing Attain sales and services goals, profit margin and execution of store operations Establish business cadence for sales readiness Provide direction daily for merchandising opportunities within the store Assist with delegating operational tasks in partnership with the GM Shared responsibility for total store operations and cost control as well as acting as the Floor Leader Champion company initiatives, being adaptable and flexible to change and responsibilities Essential skills and experience: 2+ years managing a sales team in a retail or services industry Experience managing and coaching a team in a customer-centric, solutions-based environment Must be able to engage and speak to customers and understand their needs Strong communication, organization, planning and adaptive to changing business priorities Review results against business goals and strategies and deliver plans for growth and improvement Manage conflict in a reasonable, nonconfrontational and cooperative manner Ability to act with honesty and integrity regarding customer and business information Ability to work cooperatively in a high paced and sometimes stressful environment Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously Preferred skills and experience: Experience using financial metrics to track sales progress to drive profitable sales and margins Ability to network and engage with the community Staples does not sponsor applicants for work visas for this position. #LI-DW1 At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Supercuts is one of the industry's most recognized salon brands. We offer outstanding development and training, with special emphasis on technical skills, have an established career path for those who want to grow their careers, offer a competitive wage and outstanding benefits, and are dedicated to every one of our stylists and their success. Every Supercuts stylist undergoes intensive training, attends regular seminars and is recertified annually to stay ahead of the trends. Ongoing training and education are not only a focus at Supercuts, but we pay our stylists to attend. That's why they're among the most skilled and confident in the industry. Supercuts offers a wide range of professional services, including haircuts, color and highlights, waxing and specialty services. We use proprietary tools and techniques for exceptional results. No-appointment necessary, and guests can check in online or by phone. At Supercuts, we are dedicated to creating a friendly, welcoming atmosphere and delivering the highest quality standards for our stylists and guests. Simply put, this has made us the industry leader since 1975. The Salon Manager is responsible for all facets of a salon's operations and provides leadership and tools for staff to help them increase their clientele and the business. The Salon Leader also provides all hair care services offered by Supercuts and ensures the highest quality of guest service standards and salon profitability. The Salon Manager provides guests with excellent service providing the full range of hair care services offered by their salon. Supercuts endeavors to provide every guest with a great experience every time they visit by providing quality consultations, exceptional service and the knowledge to duplicate the desired look at home. Minimal Qualifications: Current cosmetology or barber license and manager license as required by state/provincial regulations Ability to work a flexible schedule, including evenings and weekends Ability to provide exceptional guest service, understanding the guest's needs, providing quality consultations and performing services requested in an efficient and professional manner. Ability to perform administrative tasks such as completing schedules and transactions on the computerized register, performing close-out procedures and light housekeeping duties (Banking Procedures, Inventory for salons, staff meetings). Ability to resolve guest issues Ability to effectively lead and develop a team, creating a positive work environment, training and providing guidance on business and technical competency matters and resolving associate issues Physical Requirements: Standing for sustained periods of time Frequent lifting up to 10 pounds, occasionally up to 25 pounds Continuous repetitive movement with fingers, hands, wrists and arms. Continuous grasping and reaching, often above shoulder level Ability to be exposed to various chemicals and fragrances used in performing services Ability to observe guest's hair, including close vision, color vision and ability to adjust focus Ability to communicate with guest regarding services offered and requested and the guest's needs and wants Occasional travel to meetings out of town, sometimes over night You are submitting your information for potential employment opportunities with an independent franchisee of Regis Corporation or one of its subsidiaries (collectively "Regis"). If hired, you will be a direct employee of the franchisee, not of Regis. Franchisees are independent business owners/operators who set their own wage and benefit programs which can vary from Regis or other franchisees. Only the franchisee is responsible for employment matters at the salon including hiring, firing, discipline, supervision, staffing, scheduling, wages and benefits. Regis will not receive a copy of your employment application and will have no involvement in any hiring or other employment decisions.

ASSISTANT MANAGER Carrols LLC is the largest Burger King Franchise. We own and operate over 800 Burger King Restaurants. We've been in the burger business for over 55 years so we know a little bit about success. We're all about finding talented folks and giving them the tools and the knowledge to make it to the top. SUPERIOR BENEFITS...COMPETITIVE SALARIES...ADVANCEMENT OPPORTUNITY! If you're ready for a job that sizzles with potential, you're ready for Burger King! While managing a million-plus dollar-a-year restaurant, you will develop business disciplines in Accounting, Human Resources, Training, Marketing, Sales Building, and Cost Controls. We realize that in order for our managers to be successful in an ever-changing business environment, we must devote time, effort, and commitment to their on-going development needs. The Carrols Management Development Program is the best in the business. The program is well defined, comprehensive, and always on the cutting-edge of new learning initiatives. Our outstanding benefit package includes, life, medical, dental, and vision insurance, short-term and long-term disability insurance, flexible spending plan, company matched 401(k), quarterly bonus program, paid vacation time, personal days, clothing allowance, tuition assistance and much more. Essential Job Requirements: Ability to work a 50 hour work week which will include nights, weekends and some holidays. High school diploma or equivalent Basic Computer Skills Valid Driver's License and Personal Transportation Out-going Personality Job Responsibilities: Direct, control and coordinate subordinates to deliver quality product to our guests in the most efficient and friendly way possible. Inventory Management Bank Deposits Training Performance appraisals Maintain a safe work environment for all employees and guests Other duties as assigned The restaurant is only the beginning. A commitment to do the best job possible, regardless of the task, is evident throughout our organization. We offer real career opportunities. If you are motivated and want to test your potential, Carrols is the perfect place for you. If this sounds like you, and would like to be part of a great team and work with people who care, please submit your resume today. Carrols LLC is an Equal Opportunity Employer Starting Pay: $17.00 - $18.25 per hour.

Experience Experienced Area Operations Business Cohen Veterans Network, Inc. Status Full Time - Exempt Job Grade 10 A Career with Cohen Veterans Network, Inc At Cohen Veterans Network, we seek to improve the quality of life for veterans, including those from the National Guard and Reserves, active duty, and their families. CVN works to strengthen mental health outcomes and complement existing support. Our vision is to ensure that every veteran, active-duty service member, and family member is able to obtain access to high-quality care that enables them to lead fulfilling and productive lives. The Cohen Veterans Network, Inc., is a not-for-profit philanthropic organization (a registered 501c3 Private Foundation). What you'll do We are looking to add a Vice President, Operations for Asia to our team. Under the direction of the Chief Operating Officer, you are responsible for providing operational oversight for all Asia Clinics Overseas. You will serve as the primary conduit of the Cohen Veterans Network mission, policies, and communications to the clinics and be a member of the CVN Senior Leadership Team. This position will be located in Asia. Specifically, you will: Be responsible for attainment of all CVN KPIs overseas - access, clinical outcomes, cost, performance Be responsible for ensuring that all clinics consistently adhere to compliance, risk, and security standards Regularly attend (virtually) Senior Leadership meeting Supervise all Clinic Directors within the assigned region and provide additional supervision to clinical staff, as needed Oversee Clinic Directors' execution of clinical operations and performance (e.g., clinical care, staffing, training, measurement and evaluation, productivity and continuous quality improvement efforts) and provide direct quality control guidance, as needed Step in as interim Clinic Director if needed during turnover Provide overall administrative supervision for the Asia Clinics - i.e., budgetary oversight, licensure requirements, cross-clinic integration, Clinic Directors management, personnel issues, outreach and communications Routinely visit each Cohen Clinic for in-person evaluation and oversight of operations, ensuring standardization across clinics Establish and maintain effective working relationships with AAFES, DOD, and TRICARE leadership locally Ensure the adoption of and adherence to the Cohen Clinic Model (e.g., evidence-based practices, measurement-based care, collaborative documentation, and other identified best clinical practices) Ensure each clinic's staff actively communicate with the Cohen Veterans Network Central Office, participate in CVN meetings/events/activities, and contribute to the overall Through leadership, develop and foster a culture of collaboration, peer consultation, and commitment to ongoing education and professional improvement with each Clinic Director and their staff Conduct outreach activities on behalf of the Cohen Clinics (to include education and awareness campaigns on and off base; routine touchpoints with base and AAFES leadership, relationship-building with community stakeholders, etc.) Host VIP visitors at Clinics for clinic tours and education sessions Represent the Clinics by participating in media opportunities and interviews Interpret and evaluate staff reports; know laws, regulations and codes; observe performance and evaluate staff; problem solve clinic related issues; remember various rules; and explain and interpret policy on a continuous basis What's required Active U.S. clinical license in Psychology, Social Work or Marriage and Family Therapy strongly preferred Master's in Health Administration, Psychology, Social Work or Nursing, Doctoral Degree in Psychology (PhD, PsyD, EdD), or related degree strongly preferred 10+ years' experience in behavioral healthcare 7+ years' leading, managing, and/or supervising in a behavioral health clinical setting Demonstrated leadership capacity and ability to foster teamwork and a supportive flexible environment Business and leadership mindset Experience across a range of modalities beyond individual adult treatment to include child, couples, and family treatment is preferred Experience working with a military or veteran population to include cultural competence Ability to read and interpret data and plan and implement appropriate action in response to data Ability to travel regularly Demonstrated skill in supervision of subordinate staff and trainees Experience speaking and engaging in small and large professional settings Experience training and developing staff Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, excellent communication and presentation skills Strong consultative abilities, conflict-resolution skills, and leadership abilities We take care of our people We offer a competitive benefits package that supports the health, well-being, and professional growth of our employees, along with opportunities for development, inclusion, and performance-based rewards. The programs and initiatives of Cohen Veterans Network are staffed by talented individuals who have the passion, drive, and skills necessary to fulfill our mission. CVN is an Equal Opportunity Employer, appreciates and values individual differences, and welcomes diversity in its broadest definition. We are committed to promoting an inclusive organizational environment of dignity and respect. The annual base salary range for this role is $145,000 - $171,000 (USD), which does not include discretionary annual bonus compensation or our comprehensive benefits package. Actual compensation offered to the successful candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level, among other things. This position requires limited access to Protected Health Information (PHI) to carry out identified job responsibilities. The type of PHI to which this position will have access, and any conditions on such access must be approved and documented prior to receiving such access.

HHAeXchange is the leading technology platform for home and community-based care. Founded in 2008, HHAeXchange was born out of an idea to create a fully comprehensive end-to-end homecare solution to help people who are aging or have disabilities thrive in their homes and communities. Our employees are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states. As our Customer Operations Systems Manager, you will own the end-to-end configuration, optimization, and ongoing management of Gainsight CS, Gainsight PX, and Pendo. You will be the expert for these tools and collaborate cross-functionally with Customer Success, Customer Experience, Product, Marketing, RevOps, and IT to translate customer and digital engagement strategies into actionable workflows, dashboards, and automated programs. In this role, you will ensure these systems are fully leveraged to support team objectives and drive efficiency, while continuously identifying opportunities to improve adoption and integration across the customer operations ecosystem. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Essential Job Duties Platform Configuration & Administration (CS + PX + Pendo) Configure and maintain Gainsight CS: dashboards, reports, health scoring, CTAs, playbooks, and end-to-end workflows. Administer Gainsight PX and/or Pendo: set up user tracking, page tagging, event segmentation, digital engagements (in-app messages, walkthroughs), build analytics framework, standardize tagging and guides and establish governance for scalable management. Implement system integrations (e.g., Salesforce, marketing automation, BI tools) to ensure clean, real-time data flows and automation. Strategy, Metrics & Insights Partner with Customer Success, Customer Experience, Product, and Marketing teams to define and translate business outcomes into system requirements, user journeys, and automations. Develop, maintain, and monitor customer health scorecards, adoption metrics, product engagement funnels, NPS or NRR indicators, and dashboards. Process Ownership & Automation Design business workflows and automation rules: triage triggers, CTAs, and playbooks to drive proactive customer engagement and product adoption. Support digital engagement programs for end-users at scale (e.g., in-app messaging, training nudges, onboarding guides). User Enablement & Support Provide training, documentation, and best-practice guidance to internal users (CSMs, Customer Communications, Product Managers, Growth, Marketing) to ensure successful adoption. Serve as the daily system support contact: field questions, customize workflows, set permissions, and troubleshoot issues. Performance Monitoring & Continuous Improvement Monitor system health, data integrity, and usage metrics; recommend platform improvements and adopt new features. Maintain deep expertise in Gainsight and Pendo, staying current with product updates and industry trends. Other Job Duties Other duties as assigned by supervisor or HHAeXchange leader. Travel Requirements Travel up to 10%, including overnight travel Required Education, Experience, Certifications and Skills Bachelor's degree or equivalent experience in customer success, marketing, operations, or related fields. Hands-on experience administering Gainsight CS and Gainsight PX and/or Pendo in a SaaS environment. Strong analytical skills; ability to build reports, dashboards, and automated workflows. Familiarity with CRM systems (Salesforce preferred) and data integration best practices. Excellent communication, project management, and stakeholder collaboration skills. Willingness to explore and adopt AI tools responsibly to enhance productivity and innovation in your role. Preferred: Gainsight Administrator Certification or Associate Admin level. Experience with marketing automation platforms, BI tools (e.g., Power BI, Tableau), SQL, HTML/CSS for in-app messaging. Experience designing and maintaining cross-platform integrations (e.g., HubSpot ↔ Salesforce, Gainsight ↔ BI tools) Experience providing enablement or training to internal teams on platforms Background in B2B SaaS, customer success operations, or digital customer experience. The base salary range for this US-based, full-time, and exempt position is $110,000-$125,000, not including variable compensation. An employee's exact starting salary will be based on various factors including but not limited to experience, education, training, merit, location, and the ability to exemplify the HHAeXchange core values. This is a benefits-eligible position. HHAeXchange offers competitive health plans, paid time-off, company paid holidays, 401K retirement program with a Company elected match, including other company sponsored programs. HHAeXchange is an equal-opportunity employer. The Company offers employment opportunities to all applicants and employees without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, medical condition, marital status, veteran status, citizenship, genetic information, hairstyles, or any other status protected by local or federal law. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. 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Provide operations guidance and recommendations to multiple nursing home facilities in accordance with applicable local, state and federal regulations. You will also ensure the implementation of written policies and procedures that reflect the goals and objectives of the facility and administrative team. Qualifications In-depth knowledge of Nursing Home or Long Term care facilities LNHA certification and any type of compliance certification would be preferred Thorough knowledge of applicable state/federal regulations regarding nursing home operations is necessary. Proven track record of Compliance and Regulation success for Nursing Homes Proficiency in applying compliance standards, procedures and techniques is required in performing compliance reviews. A BS/BA degree or equivalent experience in healthcare administration is preferred. Strong professional attitude and have the ability to work with and communicate effectively with all levels of management Additional Information All your information will be kept confidential according to EEO guidelines.

The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location. The salary for this position is $60,000/yr What You'll Do: Responsible for daily customer operations and revenue generation for their assigned function Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes Resolves customer issues, ensuring a positive customer experience Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS) Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW) Actively engages in effective communication plans focused on building employee engagement in order to achieve business results Conducts performance evaluations that are timely and constructive, where applicable Participates in the recruiting process, as required Provides management with various updates and indicators as requested Remains current on all administrative duties according to company policy What We're Looking For: 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred. High School Diploma required, Bachelor's Degree preferred Moderate proficiency in Microsoft Office Suite Ability to collaborate with internal and external stakeholders Flexible and adaptable; ability to work effectively in ambiguous situations Excellent verbal and written communication skills Ability to address and resolve customer service challenges Results driven, ability to make decisions and help solve problems Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team Ability to drive process and organizational change Ability to influence Ability to motivate teams and keep a positive attitude in a fast-paced environment Ability to work under minimal supervision with a goal-oriented mindset Ability to see the big picture and leverage critical thinking and decision-making skills Excellent organization, time management, delegation, and prioritization skills. Courageous leadership and accountability What You'll Get: Up to 40% off the base rate of any standard Hertz Rental Paid Time Off Medical, Dental & Vision plan options Retirement programs, including 401(k) employer matching Paid Parental Leave & Adoption Assistance Employee Assistance Program for employees & family Educational Reimbursement & Discounts Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness Perks & Discounts -Theme Park Tickets, Gym Discounts & more

HumanHire is partnering with a rapidly growing multi-site dental group in Northern New Jersey to find a Front Office Operations Manager! Salary: $80K-$85K + quarterly bonus Schedule: Full-time | On-site, 5 days/week (travel between offices) This role oversees front-office operations across several practices, managing a team of Office Managers while partnering closely with billing, physicians, call center, and training teams. The ideal candidate is hands-on, organized, and thrives in a fast-paced, patient-focused environment. Key Highlights: Lead and mentor Office Managers across multiple locations Partner with billing, call center, and providers to streamline operations Oversee scheduling, collections, and patient satisfaction metrics Support new hire training and onboarding Ensure consistency in policies, procedures, and patient experience Qualifications: 5+ years of dental or medical front-office leadership 2+ years multi-site management experience preferred Strong knowledge of dental billing & scheduling systems In-field leadership-must be comfortable traveling between sites If you're ready to take the next step in your dental management career, apply today to connect with HumanHire!

Trexquant is a growing systematic fund manager with a core team of highly accomplished technologists. We apply a wide variety of statistical and machine learning techniques to build investment portfolios and trade our client assets in global equity and futures markets. We are hiring a Contract Manager based in Stamford, CT to manage data and technology procurement contracts. This position will sit in the Company's Legal and Compliance team. We are seeking a Legal Operations Manager to join our growing legal and compliance functions. This role is ideal for someone who enjoys building scalable, tech-enabled legal processes and managing the operational backbone of a high-performing legal team. You will implement and maintain contract management systems, automate workflows, ensure compliance and recordkeeping, support regulatory filings, and manage the intake and tracking of legal requests. You will also handle less complex contract negotiations using established form agreements and playbooks. Responsibilities: Contract Management & Automation Administer and optimize Trexquant's contract lifecycle by using contract management tools (e.g., Ironclad, Conga). Manage legal document execution and storage processes. Track contract renewals and compliance obligations. Technology Enabled Process and Workflow Design Build and maintain Jira or other solution based workflows for legal request intake, approvals, and reporting. Proactively identify opportunities to automate and streamline legal and compliance processes. Develop workflow descriptions and provide training to improve operational efficiency across the firm. Contract Negotiation Support Review, negotiate, and redline agreements such as NDAs, vendor contracts, and amendments by using form templates and playbooks. Coordinate with internal business teams and external counterparties to finalize contracts. Compliance & Recordkeeping Maintain organized filing systems for regulatory and corporate compliance materials. Support reporting, audit and policy implementation efforts. Qualifications: Bachelor's degree required; JD preferred but not required. 3-10 years of experience in legal operations, contract management or paralegal roles within a technology, financial services or legal department environment. Strong understanding of contract lifecycle management and technology enabled workflow design. Proficiency with: Jira (for workflow management) Conga or Ironclad (for contract lifecycle management) DocuSign and Adobe Sign (for e‑signature processes) Google Workspace (Docs, Sheets, Drive, etc.) Basic HTML or similar skills (for form and template customization). Excellent organizational skills, attention to detail and ability to manage multiple priorities in a fast‑paced setting. A proactive mindset with a passion for improving processes through technology. Ability to come 4 days per week in office with greater flexibility over time. Benefits: Competitive salary plus bonus based on individual and company performance. Collaborative, casual and friendly work environment. PPO Health, dental and vision insurance premiums fully covered for you and your dependents. Pre‑tax commuter benefits. Weekly company meals. Trexquant is an Equal Opportunity Employer. #J-18808-Ljbffr

Supercuts is one of the industry's most recognized salon brands. We offer outstanding development and training, with special emphasis on technical skills, have an established career path for those who want to grow their careers, offer a competitive wage and outstanding benefits, and are dedicated to every one of our stylists and their success. Every Supercuts stylist undergoes intensive training, attends regular seminars and is recertified annually to stay ahead of the trends. Ongoing training and education are not only a focus at Supercuts, but we pay our stylists to attend. That's why they're among the most skilled and confident in the industry. Supercuts offers a wide range of professional services, including haircuts, color and highlights, waxing and specialty services. We use proprietary tools and techniques for exceptional results. No-appointment necessary, and guests can check in online or by phone. At Supercuts, we are dedicated to creating a friendly, welcoming atmosphere and delivering the highest quality standards for our stylists and guests. Simply put, this has made us the industry leader since 1975. The Salon Manager is responsible for all facets of a salon's operations and provides leadership and tools for staff to help them increase their clientele and the business. The Salon Leader also provides all hair care services offered by Supercuts and ensures the highest quality of guest service standards and salon profitability. The Salon Manager provides guests with excellent service providing the full range of hair care services offered by their salon. Supercuts endeavors to provide every guest with a great experience every time they visit by providing quality consultations, exceptional service and the knowledge to duplicate the desired look at home. Minimal Qualifications: Current cosmetology or barber license and manager license as required by state/provincial regulations Ability to work a flexible schedule, including evenings and weekends Ability to provide exceptional guest service, understanding the guest's needs, providing quality consultations and performing services requested in an efficient and professional manner. Ability to perform administrative tasks such as completing schedules and transactions on the computerized register, performing close-out procedures and light housekeeping duties (Banking Procedures, Inventory for salons, staff meetings). Ability to resolve guest issues Ability to effectively lead and develop a team, creating a positive work environment, training and providing guidance on business and technical competency matters and resolving associate issues Physical Requirements: Standing for sustained periods of time Frequent lifting up to 10 pounds, occasionally up to 25 pounds Continuous repetitive movement with fingers, hands, wrists and arms. Continuous grasping and reaching, often above shoulder level Ability to be exposed to various chemicals and fragrances used in performing services Ability to observe guest's hair, including close vision, color vision and ability to adjust focus Ability to communicate with guest regarding services offered and requested and the guest's needs and wants Occasional travel to meetings out of town, sometimes over night You are submitting your information for potential employment opportunities with an independent franchisee of Regis Corporation or one of its subsidiaries (collectively "Regis"). If hired, you will be a direct employee of the franchisee, not of Regis. Franchisees are independent business owners/operators who set their own wage and benefit programs which can vary from Regis or other franchisees. Only the franchisee is responsible for employment matters at the salon including hiring, firing, discipline, supervision, staffing, scheduling, wages and benefits. Regis will not receive a copy of your employment application and will have no involvement in any hiring or other employment decisions.

Assistant Managers drive sales, services and customer engagement in the store and ensure the store is ready for business. You and your team will establish customer relationships that build loyalty, provide total solutions to meet customer's needs and grow the business. You will guide your team in being positive, inclusive, and collaborative while helping your customers achieve their goals. Hiring immediately. Get great perks. Full-time hours, generous paid time off, career development program and weekly pay Bonus plan eligible Compensation is based on qualifications and experience 401(k) with company match Full medical, dental and vision insurance Associate discounts on in-store and online merchandise, services and warranty plans Discounts at hundreds of retailers, restaurants and more And many more benefits Provide strong leadership in community, customer service, sales, and team development. Ensure that the store culture embodies Staples values and its commitment to the community Develop a high-performing team focused on providing an exceptional store experience, consultative selling, driving conversions and providing total solutions to every customer Develop team to deliver results through coaching, training, and role playing Attain sales and services goals, profit margin and execution of store operations Establish business cadence for sales readiness Provide direction daily for merchandising opportunities within the store Assist with delegating operational tasks in partnership with the GM Shared responsibility for total store operations and cost control as well as acting as the Floor Leader Champion company initiatives, being adaptable and flexible to change and responsibilities Essential skills and experience: 2+ years managing a sales team in a retail or services industry Experience managing and coaching a team in a customer-centric, solutions-based environment Must be able to engage and speak to customers and understand their needs Strong communication, organization, planning and adaptive to changing business priorities Review results against business goals and strategies and deliver plans for growth and improvement Manage conflict in a reasonable, nonconfrontational and cooperative manner Ability to act with honesty and integrity regarding customer and business information Ability to work cooperatively in a high paced and sometimes stressful environment Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously Preferred skills and experience: Experience using financial metrics to track sales progress to drive profitable sales and margins Ability to network and engage with the community Staples does not sponsor applicants for work visas for this position. #MGT At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Full-time Description Join us in shaping the future of Banking Operations… Are you currently a leader in a deposit operations role in financial services or banking looking to bring your experience and expertise to truly shape how our Credit Union runs? If so, consider applying for our newly created role. As the Manager of Banking Operations & Administration, you'll have the opportunity to sit at the center of operational strategy and strengthen core processes, improve workflows, and ensure the systems and teams behind the scenes operate seamlessly to support both branch and digital banking. This is an ideal next step for a deposit operations leader who thrives on problem-solving, process optimization, and continuous improvement. You'll lead and develop a high-performing team, partner across departments, manage vendor relationships, and drive efficiencies that make banking easier for employees and members alike. Your deep understanding of financial institution operations will directly influence how we scale, modernize, and deliver exceptional service every day. Here's a little about us: Heritage Financial Credit Union is a member-owned financial institution that is committed to helping our members achieve their financial goals and building a stronger community. We believe that everyone deserves access to affordable financial services, and we are dedicated to providing our members with the tools and resources they need to achieve their financial dreams. Our vision is to be the leading financial institution in the communities we serve, and we are committed to creating a culture of excellence where our employees can thrive. We believe in creating a workplace where everyone feels valued and respected, and where we can all work together to achieve our goals. We recognize that our employees are our most important asset, and we are committed to providing them with the training, development, and opportunities they need to succeed. Our values are at the heart of everything we do. We believe in: Integrity: We are honest and trustworthy in all of our dealings with our members, employees, and the community. Excellence: We strive to provide our members with the best possible service. Teamwork: We believe that we can achieve more together than we can alone. Respect: We treat each other with dignity and respect. Community: We are committed to giving back to the communities we serve. If you are looking for a challenging and rewarding career in the financial services industry with a company that is committed to its mission, vision and values, we encourage you to apply for a position at Heritage Financial Credit Union. Here you will find a supportive and collaborative work environment where you can make a difference in the lives of our members and our community. POSITION PURPOSE The Manager of Banking Operations and Administration is responsible for leading a high-performing team dedicated to the efficient delivery of operational support and administrative excellence across the credit union. This role provides strategic oversight of Retail Banking operations and serves as a key advocate for process improvement and operational innovation throughout the organization. By maintaining a deep understanding of industry trends, regulatory requirements, and emerging technologies, the Manager ensures the continued evolution of the credit union's operational framework. The position oversees products and vendor relationships for deposit operations, online banking, mobile banking, ATM services, and card services, ensuring optimal functionality and member satisfaction. In addition, this role supports cross-departmental collaboration, advises on strategic operational initiatives, and leads projects that advance the efficiency, compliance, and overall member experience of the credit union. What's in it for you? Salary: $73,000 - $91,000 per year (depending on experience) Benefits: Incentives and Merit Increases Paid Time Off & Paid Federal Holidays Medical, Dental, Vision & Life Insurance Employee Assistance Program Flexible Spending Accounts/HSA 401(k) with Employer Match Educational Assistance Paid Time to Volunteer ESSENTIAL FUNCTIONS AND RESPONSIBILITIES 1. Provide strategic and operational leadership to the Banking Operations and Administration team, ensuring full utilization of credit union systems and a strong working knowledge of all supporting technologies. 2. Oversee daily balancing and reconciliation of ATM and debit card dispute general ledgers. 3. Oversee collaboration with the Application Administrator to ensure successful delivery of core and digital banking upgrades, including vendor coordination, change management, and cross-functional user acceptance testing. 4. Partner closely with the Training Department to identify knowledge gaps through departmental interactions and support ongoing staff development initiatives that enhance organizational expertise. 5. Manage workflows for all departmental functions, including those within the core and ancillary application environments. 6. Build and maintain strong relationships with internal stakeholders and external vendors to optimize the performance and support of technology systems serving members. 7. Continuously assess and enhance departmental processes to improve efficiency, accuracy, and member service delivery. 8. Provide leadership in the development, implementation, and ongoing refinement of departmental policies and procedures to ensure consistency, compliance, and operational excellence. 9. Contribute to the development and implementation of credit union-wide goals and strategic objectives. 10. Foster a culture of open communication and engagement by ensuring team members are informed, aligned, and motivated around organizational priorities. 11. Serve as the primary resource for resolving complex member issues, ensuring timely, accurate, and empathetic resolution that strengthens member trust and satisfaction. 12. Monitor card portfolio performance, including usage and growth, in collaboration with Retail Banking and Product Development, and report portfolio results to senior leadership. 13. Lead departmental initiatives and manage related resources, ensuring project completion within established timelines and budgets. 14. Recruit, develop, evaluate, and lead direct reports, ensuring the cultivation of a knowledgeable, empowered, and high-performing team. 15. Conduct regular performance reviews, providing coaching and feedback aligned with professional development and organizational objectives. 16. Allocate resources effectively to meet operational and member service demands. 17. Encourage team-driven innovation by soliciting, evaluating, and implementing process, and efficiency enhancements. 18. Ensure compliance and timely administration of IRA accounts, abandoned property, and IRS submissions. 19. Oversee the accurate and compliant administration of product maintenance and member support functions, including the VISA debit program, wire transfers, IRA servicing, and account document retention. 20. Maintain compliance with all federal and state regulations, credit union policies, and applicable governing standards. 21. Promote credit union products and services where appropriate, supporting overall member engagement and growth. 22. Demonstrate and model behaviors aligned with the organization's Core Competencies. 23. Perform other related duties and responsibilities as assigned. Requirements Required Knowledge: Thorough knowledge of banking and regulation principles. This position requires that the employee gain a working knowledge of Bank Secrecy Act (BSA) requirements and how they will affect their work. The employee will comply with all requirements of the BSA and cooperate with the designated BSA Officer in assuring compliance. Working knowledge of end to end payment workflows (ACH, wires, debit/ATM real time payments, and Faster Payments) Education/Certification: Bachelor's degree in Business preferred plus three to five years experience of deposit operations management within a financial operations department with a credit union or bank; or a comparable combination of education and experience in a financial services role. Experience Required: Intermediate to advanced level Microsoft Excel/Word Experience coordinating technology initiatives across digital and core banking systems, including UAT planning, release validation, and stakeholder engagement. Experience with COCC operating system preferred not required Skills/Abilities: Ability to project a professional appearance and positive attitude at all times. Excellent project management, leadership, written and verbal communication and analytical skills. Salary Description $73,000 - $91,000 per year depending on experience