Airport Operations Manager
Operations manager job in South Bend, IN
Airport Operations
FLSA Status: Exempt
Reports To: Assistant Vice President of Operations and Maintenance
Schedule: The work week is Monday-Friday, generally working a minimum of 40 hours/week aligned with the core administration hours of 8:00 am-4:00 pm; however, hours may vary depending on departmental needs including early morning, evening, and weekend hours as needed.
Salary : $85,000-$100,000/annually DOE
Position Summary
Under the general supervision of the Assistant Vice President of Operations and Maintenance, this position provides strategic operations leadership. Working closely with the Assistant Operations Manager, the Operations Manager ensures the safety, efficiency, and regulatory compliance of airfield operations and supports coordination with terminal and landside functions as needed. The role manages Operations staff, supports daily operational planning and decision-making, participates in construction and maintenance project coordination, coordinates emergency preparedness and response efforts, and helps drive continuous improvement initiatives that strengthen safety culture, operational reliability, and overall departmental performance. Related duties are performed as assigned.
Essential Duties & Responsibilities
Examples of duties may include, but are not limited to:
Manage FAA Part 139 Certification program to include daily inspections; document discrepancies and perform follow-up with appropriate agency or department to ensure timely completion.
Ensure compliance with FAA and TSA regulations (including but not limited to FAR 77 and 139 and TSAR 1540 and 1542).
In conjunction with Assistant Operations Manager, ensure smooth operations inside the terminal, including passenger flow and assistance with crowd control.
Coordinate the operations emergency response to all aircraft accidents, incidents and phases and assist in the coordination of Airport Authority employees and outside responding agencies.
Ensure that NOTAMs are issued, accurate, and cancelled as required.
Act as the Safety Management System Manager and execute all duties as indicated in the SMS Plan.
Provide insight, guidance, and operational perspective to Airport Projects department for adherence to FAA and TSA regulatory issues.
Maintain, review, and update the Airport Certification Manual (ACM) and Letters of Agreement, to ensure approval by the Federal Aviation Administration.
Manage “Snow Desk” responsibilities as indicated in the Snow and Ice Control Plan. Coordinate with Snow Boss during significant snow operations.
Make budget recommendations to the Assistant Vice President of Operations and Maintenance with respect to items concerning the Operations Department.
Manage direct reports providing performance feedback, training, and counseling to ensure policies and procedures are applied fairly, consistently, and equitably.
Maintain, review and update the Wildlife Hazard Management Plan (WHMP) to include implementation and proper permitting from the Airport's regulatory agencies.
Maintain, review and update the Storm Water Pollution Prevention Program.
Provide overall management of, and coordinate with Human Resources in the direction of, a safety program for employees, ensuring consistency in use of safety equipment and in meeting record keeping requirements, i.e., OSHA, HazMat, personal injury, property damage, etc.
Participate in random airport worker screenings as needed.
Maintain intra- and inter-departmental cooperation and teamwork.
Perform any other duties as may be assigned.
Support the Airport Authority mission, vision, and values statements in all aspects of work. All employees are expected to be part of our customer service team as Dedicated Customer Care Specialists.
Qualifications
To perform this role successfully, an individual must be able to perform each essential duty in a satisfactory manner. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Minimum Qualifications / Functional Requirements
Position Specific
Bachelor's degree from an accredited four-year college or university with specialization in Airport Management, Public Administration, Business Management, or a related discipline.
Four to five years in a responsible position involving airport operations; at least 2 years of supervisory level role in a commercial airport environment.
Completion of NIMS 100, 200, 700, 800 within 3 (three) months of employment.
Experience with Airside, Landside, and Terminal Operations.
Experience with department budget planning and tracking.
Department Specific
Must possess and maintain a valid United States, state issued, driver's license.
Must complete and pass a comprehensive background and Criminal History Records check and be able to obtain security and access credentials.
Must pass a pre-employment drug screening and physical.
Must be able to obtain Airfield “Movement Area” driving certification for controlled access to all surfaces (runways, taxiways, aprons, etc.) within 3 (three) months of employment. Training to be provided.
Position is required to constantly drive Authority vehicles on Airport grounds and public roadways.
Knowledge, Skills, and Abilities
Position Specific
Knowledge of FAA Part 139 regulations.
Knowledge of TSA Security Regulations Part 1542.
Knowledge of FCC regulations and management license requirements to maintain radio frequency use.
Understanding of principles and function of secure access control systems and associated components.
Understanding of closed-circuit camera systems purpose, functions, and software from an Airport Operations perspective.
Knowledge of National Incident Management System (NIMS)
Knowledge of Construction Safety Phasing Plans (CSPP).
Knowledge of safety precautions and practices common to Airport Operations department.
Must be capable of working on highly technical aviation related operating equipment with the highest degree of safety.
Ability to record and document airport activity in compliance with applicable laws and regulations.
Department Specific
Knowledge of OSHA safety rules.
Knowledge of two-way radio communication skills utilizing aviation radio procedures and use of the phonetic alphabet.
Ability to understand, speak, read, and write fluent English.
Ability to receive, understand, and follow verbal and written directions.
Ability to operate independently and/or within a team environment.
Ability to establish and maintain effective working relationships with peers, supervisors, Airport tenants, and contractors.
Ability to respond to emergencies in a timely manner.
Ability to work in a fast-paced maintenance environment.
Ability to learn, understand and remember normal tasks.
Ability to work within expected timelines.
Ability to provide exceptional customer service and interact with passengers to include those who may be emotionally distressed and/or have disabilities (hidden or otherwise).
Work Environment
The role involves a combination of indoor and outdoor settings, including administrative offices, airport grounds, and operational vehicles. Indoor tasks are conducted in a professional office environment with controlled temperatures and typical workplace noise. Outdoor responsibilities require working in various weather conditions, ranging from extreme heat to cold, with exposure to high noise levels from aircraft and ground equipment. Time spent in vehicles is necessary for monitoring airfield operations and coordinating activities across different airport areas. Exposure to dust, grease, excessive vibration, and/or noxious gas or fumes may be occasionally expected. Safety protocols must be followed in all work environments.
Physical Requirements
Exposure to dust, grease, excessive noise or vibration, noxious gas or fumes and/or extreme outdoor weather conditions may be occasionally expected.
Ability to see and read letters, numbers, characters, and symbols.
Vision abilities required include close, distant, color, peripheral, depth perception, and the ability to adjust focus. Vision acuity of 20/40 corrected or better. Ability to see and work at night and in dimly lit conditions as necessary.
Ability to lift large pieces of equipment, including bending and squatting, up to and including 40 lbs.
Ability to walk, bend, stoop, crawl, kneel and stand for prolonged periods of time, up to 8 hrs.
Ability to sit for prolonged periods of time, up to 12 hours.
Ability to walk and work on unstable soil conditions.
Work performed requires the ability to speak and hear.
Auto-ApplyHRIS + HR Operations Program Manager
Operations manager job in South Bend, IN
The HRIS + HR Operations Program Manager has a strong blend of technical and functional expertise in Workday and Human Resources Operations. This incumbent will play a critical part in bridging technology, compliance, and operational excellence, ensuring that HR systems and processes support business goals, employee lifecycle management, and data integrity.
Primary Responsibilities and Duties:
Conduct regular audits of HR processes and practices to ensure compliance and recommend improvements.
Continuously seek ways to improve HR processes and workflows for efficiency.
Serve as the primary point of contact for compliance-related inquiries and audits.
Oversee State and Federal regulatory filings.
Partner with IT and third-party vendors to manage system upgrades, integrations, data integrity, troubleshooting, and system performance.
Manage and lead HRIS and HR Operations project governance, including defining roles, responsibilities, and approval processes.
Develop and monitor project plans, schedules, and deliverables to ensure successful execution.
Provide centralized reporting on project status, risks, and milestones for leadership and key stakeholders.
Ensure that lessons learned from completed projects are documented and incorporated into future initiatives to drive continuous improvement.
Collaborate with cross-functional teams to align project objectives with organizational priorities.
Build and maintain strong internal and external relationships, ensuring service level agreements are met.
Collect, analyze, and report on HR metrics to assess the effectiveness of programs and initiatives.
Utilize data insights to inform decisions and enhance HR processes.
Develop, maintain, and enhance interactive HR dashboards to provide real-time insights into key workforce metrics, such as compliance, turnover, engagement, and project-specific workforce trends.
Regularly analyze dashboard data to identify trends, opportunities, and risks and present findings to leadership.
Leverage dashboards to streamline reporting for compliance audits, client requirements, and internal decision-making.
Serve as the internal liaison for outsourced payroll processing, ensuring timely and accurate submission of payroll-related data to the third-party provider.
Oversee the pre-processing of payroll, including the collection, verification, and reconciliation of timecards and hours worked.
Perform audits and reviews of payroll data in coordination with third-party payroll managed services to ensure compliance and accuracy.
Manage post-payroll responsibilities, including funding, payroll balancing, and distribution of internal payroll reports.
Collaborate with internal stakeholders to resolve payroll-related issues and ensure alignment with organizational policies and procedures.
Provide support as needed for functions such as timekeeping, administration, system configuration, system testing and system training.
Knowledge/Skills:
Highly proficient in HRIS systems and project management tools.
Exceptional organizational and time-management abilities.
Excellent communication and relationship-building skills.
Analytical mindset with a focus on data-driven decision-making.
Ability to manage multiple priorities.
Excellent communication and influencing skills, including using qualitative and quantitative data-based insights.
Able to connect strategy with execution and execute with rigor, working cross-functionally, and managing multiple priorities and initiatives.
Strong analytical and problem-solving abilities and demonstrated ability to shift between strategy and execution.
Ability to work onsite at the South Bend, Indiana office as needed, approximately 20%.
Minimum Requirements:
High School Diploma, GED or equivalent certification
Bachelor's degree in Human Resources, Business Administration, or equivalent work experience
4+ years' progressive HR experience
2+ years' Workday experience
PHR/SPHR or PMP certification, preferred
Everwise is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
Auto-ApplyOperations Manager
Operations manager job in Garrett, IN
Benefits U.S.-based employees have access to medical, dental, and vision insurance, a 401(k) plan and company contribution, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others. U.S.-based employees also receive, per calendar year, up to 6 scheduled paid holidays. Additionally, eligible hourly/non-exempt and exempt employees accrue up to 112 hours of PTO based on years of service and may annually take up to 8 hours of paid volunteer time. Additional paid sick leave is also provided if required by state or local law.
Summary of Position:
The Operations Manager will manage the organization's daily business activities including managing resources, developing, and implementing an operational plan to ensure procedures are carried out properly. The Operations Manager will develop long-term operational strategies, and work closely with senior management to meet company objectives.
Essential Functions:
* Manage the organization's operational activities
* Directly manage and oversee a team to include all aspects of performance management and hiring/firing
* Responsible for planning and monitoring the day-to-day running of the business to ensure smooth progress
* Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements
* Manage procurement processes and coordinate material and resources allocation
* Oversee customer support processes and organize them to enhance customer satisfaction
* Review financial information and adjust operational budgets to promote profitability
* Revise and/or formulate policies and promote their implementation
* Manage relationships and agreements with external partners and vendors
* Evaluate overall performance by gathering, analyzing, and interpreting data and metrics
* Ensure that the company runs with legality and conformity to established regulations
* Lead and optimize the operational processes through close coordination with global offices
* Design, analyze, and continuously improve policies, practices, and local systems to be leveraged for standardization efforts and scalability
* Responsible for evaluating current and proposed systems and procedures and determining and implementing changes as necessary
* Proactively identify and resolve issues that will impair the organization's ability to meet its goals
* Coordinates between sales department and operations department to deliver outstanding process expectations to our customers
* Meets with key clients, assisting service sales representative with maintaining relationships and developing strategic partnerships with customers
* Analyzes and controls expenditures of operations division to conform to budgetary requirements of the company
* Keeps track of the company's revenue margins and conducts budget reviews to maximize profits
* Oversees client support services
* Manages procurement and resource allocation
* Creates metrics collection mechanism to be used for performance measurement of facility and employees
* Executes strategic business objectives that align with company goals
* Prepares and presents regular updates to senior management
Competencies:
* Ensures Accountability
* Tech Savvy
* Communicates Effectively
* Values Differences
* Customer Focus
* Resourcefulness
* Drives Results
* Plans and Prioritizes
* Decision Quality
* Self-Development
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee in this position frequently communicates with other co-workers/clients who have inquiries about the various projects and other needs. Must be able to exchange accurate information in these situations. The employee must be able to remain in a stationary position 75% of the time. The employee in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operate a computer and office machinery such as a calculator, keyboard, copy machine, and printer. Frequently moves boxes with equipment weighing up to 25lbs across the building and/or to other offsite buildings for various project needs.
Required Education and Experience:
* Bachelor's Degree in Supply Chain Management or similar field or equivalent years experience
* 5-7 years of experience
Qualifications:
* Demonstrated in-depth operations and support techniques and financial principles
* Ability to communicate orally or in written form effectively with co-management, internal and external customers
* Excellent leadership and organizational abilities
* Superior knowledge of industry regulations and operational guidelines
* In-depth knowledge of diverse business functions and principles (e.g. supply chain, finance, customer service, etc.)
* In-depth knowledge of data analysis software
* Working knowledge of customer relationship management (CRM) packages
* Proven knowledge of performance evaluation metrics in a business setting
* Outstanding negotiation skills
* Demonstrated success innovating solutions to increase productivity and profitability
AAP/EEO Statement:
3MD Inc. is an equal opportunity employer and does not discriminate based on gender, sex, age, race and color, religion, marital status, national origin, disability, sexual orientation, gender identity or expression, veteran status or any other category that is protected by applicable law.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Administrative Manager of Clinic Operations
Operations manager job in Coldwater, MI
The Director of Clinic Operations oversees regulatory and budgetary compliance. Facilitates patient, physician and employee satisfaction. Responsible for making certain patient treatments are complying with internal policies, system policies, clinical protocols and regulatory requirements. Interacts with all hospital departments, insurance carriers, regulatory groups, physician offices (both private and hospital owned) and other hospitals.
Duties:
Conducts practice site visits to observe and assess practice operations, addressing operational, financial and billing issues with office staff and physicians to ensure effective and efficient operations (35%).
Manages start-up of physician practices in locations of strategic regional importance, as determined by collaboration with leadership. Participates in physician recruitment/retention (20%).
Reviews monthly Profit & Loss statements for each practice site, as well as other monthly reports to measure practice activities and effectiveness (20%).
Assists the President with various special projects designed toward supporting and achieving corporate goals and objectives (10%).
Assists with development, implementation and compliance of practice policies, procedures, goals and objectives (10%).
Performs other duties as assigned (5%).
Qualifications:
Education: Bachelor's degree
Skills: High level of analytical skills. Flexibility with critical thinking skills. Good organizational and communication skills.
Years of Experience: Five years of supervisory experience.
Physical Requirements:
Work is sedentary and light.
The above list of accountabilities is intended to describe the general nature and level of work performed by the positions; it should not be considered exhaustive. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or other status protected by applicable law.
Insight is an Equal Opportunity Employer
Director of Operations
Operations manager job in Montgomery, MI
Azra Games is looking for a Director of Operations to join our headquarters team in Sacramento, CA (hybrid ok!) The Director of Operations will be responsible for leading all on-site operations at our Sacramento headquarters while serving as a strategic partner across Finance, HR, and Legal. This role requires deep administrative expertise, strong legal acumen, and the ability to set the cultural tone for our office environment. You will manage critical operational systems, oversee contract and agreement processes, and ensure seamless coordination across departments while championing a positive, productive workplace culture.
As the operational leader for our headquarters, you will establish the standard for administrative excellence, develop efficient processes and workflows, and collaborate closely with leadership, Finance, HR, and Legal teams to ensure all operations run smoothly and support company objectives. This role demands both strategic vision and meticulous execution to deliver operational support that enables the organization to thrive.
What You'll Do
* Lead and manage all onsite operations for the Sacramento headquarters, ensuring smooth day-to-day functioning across departments
* Serve as the primary operational liaison and coordinator between Finance, HR, and Legal teams
* Review, manage, and coordinate various agreements, including vendor contracts, employment agreements, and other legal documents
* Act as the filter and point person for legal matters, coordinating with external counsel and internal stakeholders as needed
* Champion and cultivate a positive office culture, setting the operational tone and standards for the headquarters team
* Develop and maintain efficient operational workflows and systems that scale with organizational growth
* Support executive leadership with strategic administrative and operational initiatives
* Establish and enforce operational policies, procedures, and best practices
* Coordinate cross-departmental projects and initiatives to improve organizational efficiency
* Manage vendor relationships and negotiate service agreements
* Oversee office management, facilities coordination, and workplace experience initiatives
* Ensure compliance with company policies and regulatory requirements across all operational areas
* Partner with leadership to identify operational challenges and implement proactive solutions
* Build and maintain systems for tracking, organizing, and managing critical business documents and agreements
What We're Looking For
* 7+ years of progressive operations experience, with at least 3 years in a senior leadership or director-level role
* Strong background in Finance, HR, and/or Legal operations with demonstrated administrative excellence
* Experience reviewing and managing contracts, vendor agreements, and legal documents
* Proven ability to set cultural tone and lead by example in a professional office environment
* Expert knowledge of operational systems, process optimization, and cross-functional coordination
* Strong understanding of legal compliance, contract management, and risk mitigation
* Exceptional organizational skills with meticulous attention to detail
* Demonstrated ability to partner effectively with executive leadership and senior stakeholders
* Experience managing multiple concurrent projects and competing priorities
* Strong collaboration skills with the ability to translate strategic objectives into executed operational plans
* Professional presence demonstrating discretion, sound judgment, and high emotional intelligence
* Self-directed work style with excellent problem-solving abilities and proactive mindset
* Understanding of organizational culture-building and employee engagement best practices
* Bachelor's degree in Business Administration, Finance, Legal Studies, or related field (MBA, JD, or relevant advanced degree preferred)
Warehouse Operations Receiving Supervisor
Operations manager job in Kalamazoo, MI
At Concordance Healthcare Solutions, we believe that each team member makes a difference in driving our purpose of positively impacting lives forward. Concordance is committed to our guiding principles of financial stewardship, accountability, forward thinking, aligned relationships and an inclusive culture. This is done through maintaining an unwavering amount of respect and commitment with our employees and customers, being authentic to who we are and operating with the highest levels of integrity. Through our dedicated staff of over 750 employees, working in strategically-located distribution centers across the country, we offer dynamic supply chain solutions to the entire healthcare continuum.
We have a job opening for a full time Operations Receiving Supervisor in our Kalamazoo, MI location. The primary role of an Operations Receiving Supervisor is to provide direct leadership for the receiving operations, and departmental staff while ensuring accuracy and safety.
Essential Functions:
Provides leadership by example while overseeing all aspects of operation. Responsible for learning and understanding all aspects involved in the operation of the Receiving Department, as well as working with a high degree of accuracy.
Responsible for delivering merchandise to the customer in a courteous, professional and cooperative manner; assists customer in whatever way needed.
Reports any shipping errors to Supervisor.
Maintains all documentation neatly and completes paperwork daily.
Lifting and stacking of product weighing up to 70 pounds or more (with help as needed).
Helps with training new employees in general operation.
Follows good housekeeping procedures and provides leadership in all areas.
Adheres to company and departmental policies and procedures.
Must be able to organize the daily work load and direct employees accordingly.
Works together with fellow associates as a team to promote the goals, profitability, and common good of the company; must work in a safe, efficient, and respectful manner with other personnel.
Play a support role in interviewing and hiring quality staff members; assists with a strong training regimen for new staff; acts as back-up to supervisor in managing staff; and providing input into performance management reviews on departmental employees once a year.
Supports a healthy and safe work environment by communicating unsafe conditions immediately.
Maintains warehouse equipment to ensure safety of employees; addresses any mechanical issues that are reported.
This position is a working position responsible for providing leadership while assisting with daily work functions.
Works proactively to foster and maintain a positive team-oriented atmosphere at all times.
Represent the company in a positive manner, consistent with customer goals.
Other duties as assigned.
What You Will Need to be Successful:
High school diploma or Associate's degree in Business or related or equivalent combination of education and experience.
Minimum of 3 - 5 years of experience in warehouse operations or distribution preferred.
Minimum of 3 years of supervisory experience.
Minimum of 3 years of Forklift and power equipment experience.
Dependable and able to work with little supervision.
Flexible work hours required.
Proven attendance records a must.
Must be accurate and have good attention to detail.
Must work in a safe, efficient and respectful manner with other personnel.
Follows good housekeeping procedures.
Adheres to all company and departmental policies and procedures.
Must possess problem solving resolution skills and be able to work in a fast paced and often stressful environment.
Previous experience with VAI or similar warehouse management or operating systems is a plus.
Proficient math skills.
Able to work effectively on a team and collaborate with various departments within Concordance.
Excellent problem solving, interpersonal, organizational, and communication skills are essential.
Successfully pass a pre-employment (post offer) background check and drug screening.
Work Location:
This role is located in Kalamazoo, MI.
We offer great benefits and competitive pay! Health, Life, Dental, Vision Insurance Paid Vacation and Personal time, Paid Holiday 401K Retirement Plan - Company match Company paid Short Term & Long Term Disability Concordance Healthcare Solutions, LLC is committed to being the most respected, innovative, national, multi-market healthcare solutions company earning the highest level of trust by operating with integrity, unwavering commitment and exceptional service through our culture of excellence. Through our dedicated staff of over 900 employees, working in strategically-located distribution centers across the country, we offer dynamic supply chain solutions to the entire healthcare continuum. Concordance Healthcare Solutions is proud to provide Equal Employment Opportunities to all individuals for employment and prohibits any kind of discrimination on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, or any other characteristic protected by federal, state or local laws. Consistent with the Americans with Disabilities Act, our organization is committed to providing reasonable accommodation to qualified applicants and employees as requested. If reasonable accommodation is necessary for the interview process, please contact hr-admin@concordancehs.com. Position will remain open until filled. Interested applicants should apply on-line at http://www.concordancehealthcare.com/careers. Internal employees should apply on-line through UKG Pro by selecting Menu > Myself > My Company > View Opportunities
District Manager
Operations manager job in Mattawan, MI
Empire Hospitality Group is seeking a dynamic and experienced District Manager to oversee 8-10 Quick Service Restaurant (QSR) locations within a designated district. As a key member of our team, you will be responsible for driving sales growth, fostering a positive team culture, enhancing the guest experience, and ensuring operational excellence across all locations.
Key Responsibilities:
• Manage and oversee the daily operations of 8-10 QSR locations, ensuring adherence to company standards and policies.
• Develop and implement strategies to drive sales growth and meet revenue targets.
• Recruit, train, and develop high-performing teams, fostering a culture of excellence, teamwork, and continuous improvement.
• Monitor and analyze key performance metrics, such as sales, customer satisfaction, and operational efficiency, to identify areas for improvement and implement corrective actions as needed.
• Ensure compliance with food safety, cleanliness, and health regulations at all locations.
• Foster positive relationships with employees, customers, and stakeholders, resolving any issues or concerns in a timely and professional manner.
• Collaborate with other district managers and corporate leadership to share best practices, drive operational excellence, and achieve company goals.
Qualifications:
• Bachelor's degree in Business Administration, Hospitality Management, or related field preferred.
• Minimum of 5 years of experience in multi-unit management within the QSR or hospitality industry.
• Proven track record of driving sales growth, achieving targets, and delivering results in a fast-paced, dynamic environment.
• Strong leadership skills with the ability to inspire, motivate, and develop teams.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to prioritize and manage multiple tasks effectively.
• Flexibility to travel within the designated district as needed.
Benefits:
• Competitive salary commensurate with experience
• Performance-based bonuses
• Opportunities for career advancement and professional development
Join Empire Hospitality Group and become a part of our team dedicated to delivering exceptional guest experiences and building a positive and inclusive work culture across our QSR locations. Apply now to take the next step in your career!
Administration and Operations Manager
Operations manager job in Dowagiac, MI
Job Description
Cass Family Clinic, a Federally Qualified Health Center (FQHC) dedicated to providing high-quality, accessible care to our community, is seeking an experienced Clinic Operations Manager. This role oversees day-to-day operational processes, supports strategic initiatives, and ensures efficiency, compliance, and quality across our clinic locations.
The Clinic Operations Manager is a key leadership role that works closely with clinical, administrative, and finance teams to ensure smooth operations, patient satisfaction, and sustainable growth.
Key Responsibilities Operational Oversight:
Manage end-to-end clinic operations, ensuring efficient workflows, quality care delivery, and compliance with healthcare regulations.
Collaborate with finance to monitor operational costs and implement cost-effective solutions.
Optimize clinic logistics, inventory, and resource allocation.
Coordinate with department leaders to address operational challenges and implement scalable solutions.
Project Management & Execution:
Lead clinic-wide initiatives such as process improvement, new program implementation, and facility expansion projects.
Develop project plans including timelines, budgets, and risk mitigation strategies.
Ensure cross-functional teams meet project milestones and maintain alignment with organizational goals.
Track key performance indicators (KPIs) and provide regular updates to executive leadership.
Process Optimization & Continuous Improvement:
Identify operational gaps and develop strategies to improve efficiency, patient satisfaction, and staff productivity.
Standardize clinic processes, documentation, and workflows.
Apply Lean or Six Sigma methodologies to reduce inefficiencies and enhance service quality.
Team Collaboration & Leadership:
Serve as a central point of communication between administration, clinical teams, and external partners.
Facilitate alignment, knowledge sharing, and best practices across departments.
Provide guidance, coaching, and professional development opportunities for clinic staff.
Compliance & Reporting:
Ensure compliance with HIPAA, federal, state, and local healthcare regulations.
Monitor and mitigate operational risks.
Provide operational performance reporting to leadership.
Support internal audits and quality improvement initiatives.
Qualifications:
Bachelor's degree in Healthcare Administration, Business, Operations Management, or related field.
5+ years of experience in clinic or healthcare operations management.
Proven experience managing cross-functional teams and projects.
Strong understanding of healthcare compliance, operational workflows, and patient care processes.
Experience with electronic medical record (EMR) systems (e.g., Athena, Epic, or similar).
Lean, Six Sigma, or process improvement certification preferred.
Excellent communication, problem-solving, and leadership skills.
Ability to work in a fast-paced, dynamic healthcare environment.
Director of Operations
Operations manager job in Kalamazoo, MI
Primary Function :
The Director of Operations will oversee the day-to-day activities of the production/administration departments, ensuring that the organization is managed and performing efficiently and effectively.
Reports To :
President/CEO
Responsibilities :
Organization Support
Member of Senior Management team
Member of Quality Team
Member of Safety Team
Finance Administration
Peer review and approve billings
Review and vet weekly payroll
Review and reconcile Accounts Receivable
Human Resources
Participates in the hiring and training of production manager and staff.
Organizes and oversees the work and schedules of production staff.
Conducts performance evaluations for production team that are timely and constructive, and recommends appropriate rewards (salary adjustment, bonus, promotion, layoffs, transfers, training, disciplinary actions, etc.)
Handles discipline and termination of employees as needed and in accordance with company policy.
Support creation of onboarding and core curriculum training programs for each production and administration role.
Oversee training implementation, review progress, and assess additional training needs.
Implement a mentorship program within areas of responsibility to insure personnel development and growth.
Corporate and Regional Planning
Support the firm's organizational chart.
Ensures subordinate managers and employees understand the direction, goals, and control of the corporation and the regional office.
Monitor owner and consultant decisions affecting department's work.
Helps President and Department Heads establish a yearly budget for each department.
Measures
Verifiability of corporate and regional goals (quantity, quality, cost, time dimensions of goals are specified.)
Comprehension and acceptance of goals by employees
Production Coordination
Support sales team in New Project Data Sheet (NPDS) Request process; manpower hour calculations
Peer review of New Project Data Sheet (NPDS) before final entry and distribution
Coordination of production team travel schedules for maximum impact.
E-Builder oversight - compliance, deliverable entry, timeline updates, etc.
Negotiations with contractors as need
Close client interface and communication
Problem resolution; support and guidance to PM team as well as direct communication with client, contractor, etc. as required to get the desired result.
Supervision of Project Administration
Reviews and approves plans, programs, and budgets prepared by the Project Managers.
Schedules and sets priorities of projects within the departments
Assures that the department has the appropriate staff and expertise to complete projects
Agrees with work to be done; assures that staff members are assigned to each project and other personnel matters within the departments
Supervises the project activities assigned to the departments to assure that they conform to the work plan and that the firm's standards are being met.
Look for ways of meeting project needs more effectively. Recommends new or changed approaches for the Department Heads and Project Managers.
Responds to needs of Department Heads and Project Managers; assigns priorities, expands total staff as needed to meet project demands, may recommend adjustment in project staffing to use the department's staff more efficiently.
Attempts to maintain a continuing balance between department's needs and project requirements. Work with Department Heads and Project Managers to schedule individual staff so they are not overloaded or under loaded.
Helps to make departmental decisions recognizing their impact on project requirements and priorities.
Monitors the progress of all project tasks assigned to the departments
Monitor the man-hours spent by the departments to ensure that a high percentage of hours are chargeable to projects.
See that the needs of the clients are met by maintaining frequent contacts with clients; debriefs and critiques project performance.
Helps maintain established schedules and budget margins
Monitor performance of and assist Division Managers and Project Managers to ensure project results are consistent with the firm's policies, procedures, and standards
Interface with the Division Managers to develop harmonious staff and design services
Measures/Manages
Number of new projects
Total billing of new projects
Actual expenses vs. budgeted
Actual time spent vs. budgeted
Time schedule (progress and completion)
Client satisfaction (may be qualitative measures; occasional visits with clients by President)
Company Operations & Processes (removed long listing of phases)
Develops and demonstrates understanding of company operations and processes (administration & production)
Special Projects and Assignments
Assumes responsibility for special assignments delegated by the President/CEO.
Qualifications:
Degree in Architecture or Engineering and/or Business Administration
AIA or PE Certification preferred
6 years prior Industry Project Management experience with a minimum of 3 years industry experience in supervising project managers.
Preferred experience in Restoration, Roofing, Paving, and/or Non-Destructive Testing
Good communication skills to effectively work with Clients from beginning design to post construction.
Knowledgeable in construction, such as industry standards, materials, codes, contracts, bidding processes, etc.
Knowledge of project management process as it relates to the business.
Knowledge and experience in field inspection.
Skills to write technical reports and letters.
Desire to pursue continuing education and certification programs (CSI, RCI, RIEI, ACI, NSPE).
Auto-ApplyDistrict Manager
Operations manager job in Three Rivers, MI
Empire Hospitality Group is seeking a dynamic and experienced District Manager to oversee 8-10 Quick Service Restaurant (QSR) locations within a designated district. As a key member of our team, you will be responsible for driving sales growth, fostering a positive team culture, enhancing the guest experience, and ensuring operational excellence across all locations.
Key Responsibilities:
• Manage and oversee the daily operations of 8-10 QSR locations, ensuring adherence to company standards and policies.
• Develop and implement strategies to drive sales growth and meet revenue targets.
• Recruit, train, and develop high-performing teams, fostering a culture of excellence, teamwork, and continuous improvement.
• Monitor and analyze key performance metrics, such as sales, customer satisfaction, and operational efficiency, to identify areas for improvement and implement corrective actions as needed.
• Ensure compliance with food safety, cleanliness, and health regulations at all locations.
• Foster positive relationships with employees, customers, and stakeholders, resolving any issues or concerns in a timely and professional manner.
• Collaborate with other district managers and corporate leadership to share best practices, drive operational excellence, and achieve company goals.
Qualifications:
• Bachelor's degree in Business Administration, Hospitality Management, or related field preferred.
• Minimum of 5 years of experience in multi-unit management within the QSR or hospitality industry.
• Proven track record of driving sales growth, achieving targets, and delivering results in a fast-paced, dynamic environment.
• Strong leadership skills with the ability to inspire, motivate, and develop teams.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to prioritize and manage multiple tasks effectively.
• Flexibility to travel within the designated district as needed.
Benefits:
• Competitive salary commensurate with experience
• Performance-based bonuses
• Opportunities for career advancement and professional development
Join Empire Hospitality Group and become a part of our team dedicated to delivering exceptional guest experiences and building a positive and inclusive work culture across our QSR locations. Apply now to take the next step in your career!
Operation Manager
Operations manager job in South Bend, IN
Hubot -Tri-Pac, Inc. a contract development and manufacturing company (CDMO) specializing in liquid and aerosol filling for personal care and pharmaceutical marketers, is seeking an experienced Operation Manager for immediate addition to our fast growing team.
Job Description:
The Plant Manager is expected to be a key contributor to ongoing initiatives, demonstrating strong change management, growth and operational improvement competence. He/she is committed to promoting and adhering to EHS initiatives, demonstrates integrity, has strong communication skills and demonstrates strong leadership qualities.
Responsibilities:
Provide leadership to all aspects of the manufacturing operations including safety, quality, maintenance, cGMP and EHS.
Facilitate, coach, counsel and guide the manufacturing work group to ensure they can deliver yearly results.
Spend 60% time on floor oversight, 30% on office/admin and 10% on other (meetings, etc.).
Educate, develop, and motivate a manufacturing work group to achieve required production results.
Develop and implement operating policies and procedures to achieve stated goals.
Establish goals and objectives and assure performance of such is met at the lowest cost and highest quality.
Strive for continuous improvement in the manufacturing processes to ensure efficiencies and eliminate waste, and implement such plan through people, processes, procedures and equipment.
Control and minimize labor overtime, quality returns, holds and repair expenses.
Provide business leadership that demonstrates commitment to plant goals on a day-to-day basis.
Lead and drive the effort to completion of Key Performance Indicators as a minimum.
Ensure effective interchange of information between all work groups.
Create an environment where all employees are encouraged and developed to reach the full potential in meeting company goals.
Exercise direct supervision over general supervisors and line supervisors with respect to production volume, cost and quality of production to meet production schedules and delivery dates.
Meet financial objectives and goals by forecasting requirements, support the annual budget process.
Review production costs and production quality and modify production and inventory control programs to maintain and enhance profitable operation of plant.
Direct and lead all operations to achieve monthly profit results with a focus on operations output.
Ensure and oversee that all EH&S & OSHA regulations are enforced.
Facilitate and direct maintenance to optimize machinery utilization.
Responsible for cleanliness of his/her own work area and the general housekeeping of the Plant.
Commitment to EHS -Continually demonstrate an unequivocal commitment to the highest standards of health and safety of the workforce and be a leader in ensuring the company maintains its high levels of environmental performance.
Unquestionable Integrity - Demonstrates the highest degree of integrity when engaging with associates, distributors, and stakeholders. Leads ethically by example and fosters a culture firmly grounded in the values of the organization.
Strategic and Agile Thinking - Strong strategic capabilities and overall business acumen. Financially savvy and understands the economic levers behind improving EBITDA and other key metrics. Fact-based, data-driven and analytical. Creative mindset with the ability to identify and mobilize around new opportunities very quickly.
Collaborative Style - Engages stakeholders in problem solving and decision making. Is adept at bringing people together to tackle issues rather than dictate solutions. Has an inclusive working style and is professional and courteous. Builds strong relationships both internally and externally and is both confident and humble.
Communication Skills - Excellent verbal and written communication skills with the ability to effectively deliver and reinforce consistent messages at all levels. Excellent listening skills.
Leadership Capability - Has the leadership skills and credibility to work across the entire organization and develop talent. Should be hands-on, but able to delegate appropriately with the ability to motivate, inspire and commit an organization to a course of action and achieve results.
Experience and/or Education:
Bachelor's degree in an engineering discipline or equivalent work experience
10+years' experience managing in a continuous operation and GMP environment.
Experience leading teams in a filling / packaging manufacturing facility required.
Experience with liquid, lotion, creams and aerosol processing and filling is preferred.
Proven track record of strong safety performance is a must.
Ability to understand processes and solve problems.
Ability to put together and manage operating budgets.
Benefits
Competitive Salary/ Pay & Packages, Vacations, Insurance, 401K, Life Insurance, Disability (Long term/ Short term) and Continuous Training.
**************
Thank you for your interest and consideration of a career with Hubot - Tri-Pac, Inc.
Tri-Pac, Inc. is an Equal Employment Opportunity / Affirmative Action Employer
To Staffing & Recruitment Agencies: Our Company does not accept unsolicited CV's or applications from agencies. We are not responsible for any fees related to unsolicited CV's or applications and explicitly reserve its right to contact candidates presented in such unsolicited CV or application.
Auto-ApplyOperations Manager
Operations manager job in Elkhart, IN
Voyant Beauty believes our people are more than just employees; they're the driving force behind everything we achieve. Our culture fosters teamwork, respect, and camaraderie, ensuring that every individual's contribution is valued and celebrated. We invest in their growth, providing opportunities for development and advancement within our dynamic team.
Voyant Beauty is a company that specializes in the development and manufacturing, of beauty, personal and home care products. We work with various brands, retailers, and businesses to create customer formulations and products tailored to their needs. This can include skincare, haircare, bath and body products, fragrances, and more. Essentially, Voyant Beauty serves as a one-stop-shop for companies looking to bring their beauty and personal care product ideas to life.
Safety is a core value at Voyant Beauty. We prioritize the well-being of our team members, ensuring a safe and secure environment where everyone can thrive and excel.
If you're seeking to be part of a team where your talents are valued, your safety is paramount, and your efforts contribute to meaningful change, then Voyant Beauty is the place for you. Come join us and be a part of our journey.
A Brief OverviewThe Operations Manager is responsible for overseeing daily operations within the facility, ensuring efficient and effective processes that meet production goals while adhering to safety, quality, and regulatory standards. This role involves strategic planning, resource allocation, and team leadership to drive continuous improvement initiatives, enhance operational performance, and support organizational objectives.What you will do
Oversee daily operations to ensure production targets are met efficiently while maintaining high safety and quality standards.
Develop and implement operational strategies and initiatives to optimize resource utilization and enhance productivity across the facility.
Lead and mentor a diverse team, fostering a culture of continuous improvement, collaboration, and accountability.
Monitor and analyze key performance indicators (KPIs) to identify trends, address issues, and implement corrective actions as necessary.
Manage budgets, forecasts, and operational costs to ensure financial performance aligns with organizational goals.
Analyze process workflow, employee and space requirements and equipment layout; implement changes.
Serve as a primary point of contact when there are customer issues related to equipment quality, customer service, or accidents and mishaps on-site. Communicate customer issues with the operations team and devise ways of improving customer experience, including resolving problems and complaints.
Collaborate with other departments to align operational strategies with overall business objectives.
Conduct regular audits and inspections to ensure compliance with safety and regulatory standards.
Provide training and development opportunities for staff to enhance skills and capabilities.
Participating in and/or lead investigations around quality, safety and performance.
Participating in and/or lead candidate interviews.
Participating in customer or regulatory audits.
Prepare reports and presentations for senior management regarding operational performance and improvement initiatives.
Some duties may vary slightly by location.
Education Qualifications
Bachelor's Degree in Business Administration, Operations Management, or a related field. (Required)
Experience Qualifications
4-6 years Supervisory or management experience leading cross-functional teams. Experience in Cosmetics, Personal Care, OTC and/or food and drug preferred. (Required)
4-6 years Experience in operations management or a related field, preferably in a manufacturing or production environment. (Required)
4-6 years Experience in Cosmetics, Personal Care, OTC and/or food and drug preferred ()
4-6 years Previously responsible for the safety, quality, production, cost, people management of a manufacturing setting ()
Skills and Abilities
Understanding of operational processes and best practices in a manufacturing environment. (High proficiency)
Proven leadership skills with the ability to motivate and develop teams effectively. (High proficiency)
Excellent problem-solving and decision-making abilities to address operational challenges. (High proficiency)
Proficiency in data analysis and performance metrics to drive operational improvements. (High proficiency)
Communication and interpersonal skills for effective collaboration across departments. (High proficiency)
Lead successful meetings. (High proficiency)
Successful development of systems and underlying processes (High proficiency)
Ability to work efficiently under tight timelines and achieve results, while maintaining high quality (High proficiency)
Excellent analytical, teamwork, customer service and leadership skills (High proficiency)
Proficient in MS Office and operational management software. (Medium proficiency)
Familiarity with budgeting and financial management principles. (Medium proficiency)
To Staffing and Recruiting Agencies:Our company does not accept unsolicited curriculum vitae's or applications from agencies. We are not responsible for any fees related to unsolicited curriculum vitae's or applications and explicitly reserve its right to contact candidates presented in such unsolicited curriculum vitae's or application.
Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, sex, color, national origin, sexual orientation, age, disability or veteran status. Voyant Beauty will consider requests for accommodations due to a disability impacting a qualified employee's ability to perform the essential functions of their position consistent with applicable laws. In addition to federal law requirements, Voyant Beauty complies with applicable provincial and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Operation Manager
Operations manager job in South Bend, IN
DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at ***********
Location: USA - South Bend, 5565 Dylan Drive
Division: Solutions
Job Posting Title: Operation Manager
Time Type: Full Time
POSITION SUMMARY
Under the direction of the General Manager, the Operations Manager is responsible for day-to-day site Operations, including but not limited to supervising the warehousing, receiving, and shipping of product in a manner consistent with company service and cost objectives. Planning of inbound and outbound volume, customer communication activities, space utilization & management, and equipment management. People management responsibilities include hiring and training, labor management planning, conducting performance appraisals, addressing performance issues, and resolving problems.
As part of the DSV team, associates are expected to meet company objectives in the areas of performance, safety, and quality. Associates are expected to comply with all corporate and site-specific policies.
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Ensures the development of systems and procedures for managing operations, equipment, and products in a safe and profitable manner in accordance with company policies, guidelines, and procedures.
* Manages operations to meet prescribed productivity and service goals. Complies with terms outlined in client SLAs.
* Drives company Continuous Improvement efforts and provides ideas and suggestions for more efficient operations and on-going cost savings measures.
* Meets all client specified KPI's and complies with Quality system requirements.
* Manages the operations to achieve prescribed objectives. Applies sound communication and motivational techniques, create programs to supervise fairly and equitably, counsel, and (where needed) discipline team members.
* Collaborates with Human Resources. Assists in creating programs for hiring, training, and professional development. Participates in performance evaluation system for recommending promotions, wage increases, and other HR activities.
* Delivers results by leveraging the skills of the right people at the right time
* Effectively keeps senior management and client representatives informed of critical issues that affect the operations
* Plans the daily work schedule by reviewing existing work orders, arrival notices, and instructions from customers. Assesses priorities based on time sensitivity and available resources. Assigns duties to appropriate warehouse staff.
* Reviews current volume demands to plan for reorganization of warehouse space, and needed changes in levels of supplies, equipment, or staffing needs.
* Responsible for ensuring effective training is delivered to team members by qualified individuals and ensures adherence to SOPs (DSV and client).
* Ensures leadership team assesses progress of trainees to determine new hire performance and DSV cultural fit.
* Maintains high degree of motivation in team members to retain focus of providing highest levels of customer satisfaction.
* Provides ongoing growth and development opportunities for team members
* Supports adherence to Standard Operating Procedures (SOPs).
* Conducts routine staff meetings to review daily/weekly work activities.
Management Information Systems
* Ensures all team members are properly trained and efficient in the required information systems (including WMS systems) to meet company and client objectives and facilitate the efficient operation of the facility.
* Ensures that necessary computer software and hardware are purchased in accordance with Corporate IT policies and guidelines.
* Remains knowledgeable regarding changes in hardware and software technology.
* Develops proficiency in client systems.
Customer Management:
* Manages high level customer service standards for all functions.
* Assures that client accounts receive the required level of operational and administrative support.
* Maintains appropriate contact with all functions and responds to requests when required.
* Attends or leads meetings with key customers to discuss any customer issues.
* Coordinates management of supplier/customer visits to the site.
* Promotes a positive relationship with clients by providing excellent customer service.
Budgeting/Financials:
* Supports the development of an annual operating budget.
* Develops and manages a system of controls to ensure that service levels and operational performance goals are met within prescribed cost, revenue, and profit parameters.
* Assists and supports to ensure that the budgeting and pricing activities are in compliance with contract guidelines.
Equipment & Facilities
* Manages existing programs for maintaining company standards of sanitation, maintenance, security, housekeeping, safety, and equipment including material handling equipment (MHE).
* Ensures team members are properly trained on any MHE.
* Keeps informed of relevant new technology and make recommendations as applicable.
Safety
* Achieves company goals in terms of injury frequency ratings (IFR) and other safety metrics by establishing a proactive and participative safety culture within the operations.
* Audits warehouse for compliance with safety, security, and quality principles and rules.
* Ensures all federal, provincial, or other statutory requirements are adhered to within the parameters of Health and Safety.
OTHER DUTIES
* Work overtime as dictated by business whether mandatory or voluntary
* Performs other duties as assigned.
SUPERVISORY RESPONSIBILITIES
* Manages warehouse operations supervisors & support staff.
SKILLS & ABILITIES
Education & Experience
* Must have a high school diploma or general education degree (GED).
* Bachelor's degree is preferred
* 7 years' experience working in a logistics/distribution/relevant environment.
* 5 years' experience in a supervisory role
* Must be able to work in unregulated temperatures within the warehouse during the
warmer and colder months can range from mild to moderate
Computer Skills
* Proficient in Microsoft Office (Excel, Work, and Power Point)
* Demonstrated proficiency in knowledge of applicable WMS systems
Language Skills
* English (reading, writing, verbal)
* Proficiency in business communication at all levels
Other
* Strong attention to detail accuracy and accomplish job task in a timely manner
* Good organizational and personnel skills
* Good communication skills, written and oral
* Good leadership, supervision, and planning skills
* Able to work flexible schedules, including nights and weekends, as required by the operation
* Participate in established cross training metrics activities with the opportunity to improve their knowledge in multiple areas/departments.
* Must be able to effectively adapt to change and thrive in a stimulating, fast-paced work environment.
CORE COMPETENCIES
Leader of Others ☒ Accountability ☒ Business Acumen ☒ Communication / Building Partnership ☒ Developing Oneself ☒ Developing Others ☒ Drive for Results ☒ Embracing Change ☒ Problem Solving ☒ Empowerment ☒ Leadership Excellence ☒ Leading Change ☒ Problem Solving Independent Contributor ☐ Accountability ☐ Communication / Building Partnership ☐ Customer Orientation ☐ Developing Oneself ☐ Drive for Results ☐ Embracing Change ☐ Problem Solving ☐ Professional Competencies
PHYSICAL DEMANDS
Occasionally
* Handling/Fingering, Sitting
Frequently
* Bending
Constantly
* Walking and Standing
Ability to Lift/Carry and Push/Pull
* 21-50 pounds
o Reach above shoulder, reach outward, squat, or kneel.
Other Physical Requirements:
WORK ENVIRONMENT
While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
DSV - Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.
With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.
Start here. Go anywhere
Visit dsv.com and follow us on LinkedIn and Facebook.
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Director of Operations
Operations manager job in Galesburg, MI
Department: Operations Leadership OuterFactor is building the most trusted brand in mobile accessories for business, government, healthcare, and education. Our customers depend on us to deliver consistency in product, in service, and in performance, every single time. That trust starts with how we operate.
We're looking for a Director of Operations to lead our end-to-end execution engine. From manufacturing and supply chain to logistics and fulfillment. This is a leadership role for a builder who thrives on structure, clarity, and measurable improvement. You'll lead a team that turns disciplined process into customer trust.
Why OuterFactor
· Paid Maternity and Paternity Leave
· 401K Match
· 4 Weeks PTO
· Comprehensive Benefits Package
OuterFactor is built for enterprise. Our mission is to deliver mobile accessories that professionals trust in the most demanding environments. As Director of Operations, you'll shape how reliability is built in our processes, our systems, and our people. This is your opportunity to define operational excellence at a company built for long-term impact.
What You'll Do
Oversee daily operations across production, warehouse, and logistics functions.
Lead and develop a high-performing team with clear roles, KPIs, and SOP discipline.
Build operational systems that scale in scheduling, performance tracking, and resource planning.
Partner with Supply Chain and Product Engineering to ensure on-time readiness for production and launch.
Own operational metrics: throughput, cost, quality, safety, and on-time delivery.
Drive continuous improvement initiatives and Lean process adoption across functions.
Establish SOPs and accountability frameworks to ensure consistent execution.
Collaborate with Finance on operational forecasting, budgeting, and cash planning alignment.
Foster a culture of ownership, transparency, and pride in operational excellence.
Who You Are
10+ years in operations, plant, or supply chain leadership roles.
Proven ability to lead teams and scale processes in manufacturing or fulfillment environments.
Expert in building SOPs, defining KPIs, and implementing performance management systems.
Strong communicator who balances strategic oversight with hands-on leadership.
ERP fluent (NetSuite experience a plus) and comfortable with data-driven decision-making.
Respected operator with the discipline of a manufacturer and the mindset of a builder.
Auto-ApplyDistrict Manager
Operations manager job in Albion, MI
Empire Hospitality Group is seeking a dynamic and experienced District Manager to oversee 8-10 Quick Service Restaurant (QSR) locations within a designated district. As a key member of our team, you will be responsible for driving sales growth, fostering a positive team culture, enhancing the guest experience, and ensuring operational excellence across all locations.
Key Responsibilities:
• Manage and oversee the daily operations of 8-10 QSR locations, ensuring adherence to company standards and policies.
• Develop and implement strategies to drive sales growth and meet revenue targets.
• Recruit, train, and develop high-performing teams, fostering a culture of excellence, teamwork, and continuous improvement.
• Monitor and analyze key performance metrics, such as sales, customer satisfaction, and operational efficiency, to identify areas for improvement and implement corrective actions as needed.
• Ensure compliance with food safety, cleanliness, and health regulations at all locations.
• Foster positive relationships with employees, customers, and stakeholders, resolving any issues or concerns in a timely and professional manner.
• Collaborate with other district managers and corporate leadership to share best practices, drive operational excellence, and achieve company goals.
Qualifications:
• Bachelor's degree in Business Administration, Hospitality Management, or related field preferred.
• Minimum of 5 years of experience in multi-unit management within the QSR or hospitality industry.
• Proven track record of driving sales growth, achieving targets, and delivering results in a fast-paced, dynamic environment.
• Strong leadership skills with the ability to inspire, motivate, and develop teams.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to prioritize and manage multiple tasks effectively.
• Flexibility to travel within the designated district as needed.
Benefits:
• Competitive salary commensurate with experience
• Performance-based bonuses
• Opportunities for career advancement and professional development
Join Empire Hospitality Group and become a part of our team dedicated to delivering exceptional guest experiences and building a positive and inclusive work culture across our QSR locations. Apply now to take the next step in your career!
Director of Operations / Educational Operations Administrator
Operations manager job in Mishawaka, IN
Urgent Opportunity: Director of Operations / Educational Operations Administrator
Do you love working with kids of all ages? Do you thrive in a high paced environment? Are you highly detail oriented? Is building relationships and interacting with new people something that makes you come alive? In this high performing, fast paced environment, you're meeting new faces and tackling new challenges everyday. No day and no solution looks the same at Sylvan-and you've got to love that to be Director of Operations If this is you, Sylvan Learning is the perfect place for you!
At Sylvan Learning, we are dedicated to building academic confidence and igniting intellectual curiosity in our students. As a Director of Operations, you will play a crucial role in providing personalized academic tutoring for students from Pre-K through 12th grade. Join us and enjoy a competitive salary of $53,000 - $56,000 along with fantastic benefits!
BENEFITS
Health Insurance
Dental Insurance
Sylvan Tuition Incentives
Up to 100 hours of PTO (start date dependent)
Who We Are Looking For
An analytical thinker who thrives on consistent processes
A motivated individual committed to improving performance metrics
A talented multitasker who excels in a fast-paced environment
A natural relationship builder who enjoys setting and achieving goals
Exceptional communication skills to connect with parents, students, and the community
At Sylvan Learning, we value creativity, passion, and a growth mindset. We offer a supportive and dynamic work environment where you can be yourself, challenge yourself, and make a real impact.
ESSENTIAL JOB FUNCTIONS:
Maintain KPI expectations in sales and operations
Keep the business running like a well-oiled machine by managing essential operational activities, such as teacher payroll, customer billing, account maintenance and monitoring, teacher scheduling, and labor management
Monitor scheduling of students, teachers, and director teams
Be a champion for student safety and well-being by ensuring that our center adheres to all policies and safety standards.
Assess and observe students, discuss results and observations with parents, and set goals that accompany a plan for success
Work closely with the Center Director of New Family Engagement and the Director of Student Advancement to ensure excellent instruction is delivered
Build strong relationships with teachers and other key players in education
SKILLS/REQUIREMENTS
Can define your "win" - we need someone that is hungry, and no, we don't mean for pizza!
Multitask like it is going out of style- we do work with kids after all!
Have a memory like Rain Man
Know how to control and manage your time-Ferris Bueller should not be your role model
Must love working with people and find kids fun! - Need we say more?
Can handle a group text- Communication is key!
Believes in the power of
Radical Honesty
Can embrace the phrase- “it always works out”
Believes education is valuable and important!
Know about Simon Sinek--or at least watched his Ted Talk before deciding to apply
Hold a bachelor's degree.
If you are ready to take on this rewarding role and make an impact, apply now to join our passionate team at Sylvan Learning !
Supplemental pay
Bonus pay
Benefits
Paid time off
Health insurance
Dental insurance
Vision insurance
Life insurance
Employee discount
Paid training
Operations Project Manager
Operations manager job in Niles, MI
Job Description
Cass Family Clinic, a Federally Qualified Health Center (FQHC) dedicated to providing accessible, high-quality healthcare to all members of our community, is seeking a Clinic Operations Project Manager. This key leadership role will oversee enterprise-wide initiatives that improve clinic operations, enhance patient care processes, and support sustainable growth across multiple locations.
The ideal candidate combines strategic vision with hands-on execution, ensuring that projects are delivered on time, within scope, and with measurable outcomes. This role is pivotal in strengthening clinic efficiency, promoting operational excellence, and supporting our mission of providing compassionate care to medically underserved populations.
Key Responsibilities:
Lead the planning, execution, and delivery of operational initiatives that improve patient care, clinic efficiency, and revenue cycle performance.
Collaborate with clinical, administrative, and IT teams to align resources, remove obstacles, and ensure project success.
Translate executive priorities into actionable project plans, including timelines, budgets, milestones, and measurable outcomes.
Monitor progress and hold teams accountable while fostering collaboration across departments.
Implement and manage change initiatives to improve workflow, patient experience, and staff productivity.
Develop dashboards and reporting tools to track initiative progress and communicate results to leadership.
Establish and maintain project management standards, tools, and best practices to enhance operational effectiveness.
Identify opportunities for process improvement and operational innovation within the clinic network.
Qualifications:
3+ years of progressive experience in project management, operations management, or related roles-healthcare experience preferred.
Proven ability to lead cross-functional projects and deliver measurable results.
Strong organizational, analytical, and problem-solving skills with attention to detail.
Excellent written and verbal communication skills; able to convey complex information clearly to clinical and administrative teams.
Skilled at managing change, resolving conflicts, and influencing stakeholders without direct authority.
Proficiency with Microsoft Office Suite and project management tools (e.g., MS Project, Smartsheet, Asana); experience with healthcare EMR systems a plus.
Bachelor's degree in business, healthcare administration, or related field; PMP or Lean Six Sigma certifications a plus.
Why Join Cass Family Clinic?
Comprehensive benefits: medical, dental, vision, retirement plan with employer match, paid time off, and more
Opportunity to drive meaningful change in community health and operational excellence
Collaborative, mission-driven work environment that values innovation, inclusion, and professional growth
Cass Family Clinic is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
QSR District Manager - Up to $95k
Operations manager job in Hillsdale, MI
Job Description
DISTRICT MANAGER - ARBY'S
SW/West Michigan Market
Market Territory
• Sturgis, MI
• Hillsdale, MI
• Kalkaska, MI
• Portage, IN
About the Opportunity
We are seeking an experienced District Manager to oversee multiple Arby's locations across SW/West Michigan. This hands-on leadership role requires a polished, brand-focused professional who can elevate operations, develop teams, and maintain Arby's legendary standards for food quality and guest experience. The ideal candidate will live closer to the southern stores (Sturgis, Hillsdale, Portage IN) to minimize commute time, with planned visits to Kalkaska every two weeks including overnight stays (hotel accommodations provided).
Key Responsibilities
• Oversee operations for multiple Arby's locations ensuring brand standards and operational excellence
• Provide hands-on leadership and support to General Managers and restaurant teams
• Maintain Arby's brand presentation standards including appearance, cleanliness, and service quality
• Drive sales, profitability, and guest satisfaction across all locations
• Manage P&L performance, labor costs, food costs, and controllable expenses
• Recruit, train, and develop General Managers and management teams
• Conduct regular restaurant visits ensuring compliance with operational standards
• Implement training programs and coaching strategies to improve performance
• Ensure excellent drive-thru operations and speed of service
• Monitor performance scores and work to achieve company goals and awards
• Travel to Kalkaska location every two weeks for day/overnight visits (hotel provided)
• Focus on brand presentation and guest experience over speed alone
• Lead with polished, professional demeanor setting tone for all locations
Required Qualifications
• Recent Arby's multi-unit experience OR Certified Training Manager (CTM) experience within last 1-2 years
• 3+ years of multi-unit management experience in quick-service restaurant operations
• Proven track record managing P&L, labor, and food costs across multiple locations
• Heavy drive-thru operations experience required
• Strong brand presentation focus with polished, professional appearance
• Excellent leadership, coaching, and team development skills
• Experience managing smaller-staffed operations requiring hands-on leadership
• Favorable performance scores and operational awards preferred
• Valid driver's license and willingness to travel within territory
• Ability to work flexible schedule including nights, weekends, and holidays
• Preferred location: Closer to southern stores (Sturgis, Hillsdale, Portage IN area)
The Arby's Difference
Arby's operates with smaller staff sizes than typical quick-service brands, requiring managers who are very hands-on and engaged. We prioritize polished, neat, presentable, and friendly leadership. Our focus is on brand presentation and guest experience first, with speed of service as an important but secondary consideration. We're looking for District Managers who embody these values and can elevate our brand across all locations.
Compensation & Benefits
• Base salary: $90,000+ (based on experience)
• Annual bonus potential up to $20,000
• Company car provided
• Company credit card
• Phone allowance
• Comprehensive health benefits package
• Hotel accommodations provided for Kalkaska overnight visits
• Professional development and growth opportunities
If you're a polished, hands-on leader with recent Arby's or CTM experience who takes pride in brand presentation and team development, we want to hear from you!
Restaurant District Manager - Fast Casual - Ligonier, IN
Operations manager job in Ligonier, IN
Job Description
Are you a hardworking, service minded leader with a real passion for the hospitality industry?
Are you looking to take a step towards building your restaurant manager career, instead of just working a job?
We need extraordinary leaders like you to apply for this fast casual restaurant management position in Ligonier, IN
As a Restaurant District Manager, your experience and leadership skills will head up some of the nation's leading restaurant venues and staff, while building a strong team of your own and continuing to advance your restaurant career. From daily operations to marketing and sales, we have opportunities for career growth waiting for you.
You will own the responsibilities for the restaurant staff in daily tasks, train, and develop them into assets of your team. Use creativity and communication to build a loyal customer base, and increase sales. You will also be responsible for typical restaurant manager duties including creating a safe working environment for your employees and customers.
Outstanding Benefits
Health Benefits
Industry Standard Work Week (50-55 hour target)
Attainable Bonus Program
$90K - $100K Salary
Equal Opportunity Employer
Key Responsibilities
Practice safety as priority #1 for your restaurant team and customers
Maintain a high ratio of return customers through great service
Oversee guest services and resolve issues
Coach and develop restaurant employees to build a cohesive team
Promote, demonstrate, and lead a memorable customer restaurant experience
You will:
Have a minimum of 2 years in Restaurant Area Management
Show success in previous positions
Be physically fit and able to regularly walk, climb, crouch and move up to 50 pounds at a time
Be able to thrive in a quick paced environment
Demonstrate outstanding leadership, communication, and training
Have a stable work history
Does this sound like you? We'd love to hear from you! Send your resume today!
Director of Operations
Operations manager job in Galesburg, MI
Job DescriptionDirector of Operations Department: Operations Leadership OuterFactor is building the most trusted brand in mobile accessories for business, government, healthcare, and education. Our customers depend on us to deliver consistency in product, in service, and in performance, every single time. That trust starts with how we operate.
We're looking for a Director of Operations to lead our end-to-end execution engine. From manufacturing and supply chain to logistics and fulfillment. This is a leadership role for a builder who thrives on structure, clarity, and measurable improvement. You'll lead a team that turns disciplined process into customer trust.
Why OuterFactor
· Paid Maternity and Paternity Leave
· 401K Match
· 4 Weeks PTO
· Comprehensive Benefits Package
OuterFactor is built for enterprise. Our mission is to deliver mobile accessories that professionals trust in the most demanding environments. As Director of Operations, you'll shape how reliability is built in our processes, our systems, and our people. This is your opportunity to define operational excellence at a company built for long-term impact.
What You'll Do
Oversee daily operations across production, warehouse, and logistics functions.
Lead and develop a high-performing team with clear roles, KPIs, and SOP discipline.
Build operational systems that scale in scheduling, performance tracking, and resource planning.
Partner with Supply Chain and Product Engineering to ensure on-time readiness for production and launch.
Own operational metrics: throughput, cost, quality, safety, and on-time delivery.
Drive continuous improvement initiatives and Lean process adoption across functions.
Establish SOPs and accountability frameworks to ensure consistent execution.
Collaborate with Finance on operational forecasting, budgeting, and cash planning alignment.
Foster a culture of ownership, transparency, and pride in operational excellence.
Who You Are
10+ years in operations, plant, or supply chain leadership roles.
Proven ability to lead teams and scale processes in manufacturing or fulfillment environments.
Expert in building SOPs, defining KPIs, and implementing performance management systems.
Strong communicator who balances strategic oversight with hands-on leadership.
ERP fluent (NetSuite experience a plus) and comfortable with data-driven decision-making.
Respected operator with the discipline of a manufacturer and the mindset of a builder.
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