Assistant Operating Director
Operations manager job in York, PA
York, Pennsylvania | Full-Time | Leadership Role | $55,000 + Benefits & Bonus Opportunities
At Cornerstone Caregiving, we are dedicated to helping older adults age in place with dignity, compassion, and exceptional support. As we continue rapid nationwide growth across more than 400 offices, we are building strong in-office leadership teams to ensure every client and caregiver receives the highest level of care.
We are seeking an Assistant Operating Director (AOD), a key leadership role and the Operating Director's second-in-command. This position leads in-office operations, scheduling oversight, staff support and development, client care quality, and communication with Home Base. If you thrive in a fast-paced environment, love developing people, and bring strong organizational and operational excellence to your work, this role is for you.
Office Leadership & Operations
Serve as the OD's primary in-office partner, helping drive daily operations and maintain a strong, cohesive work environment.
Lead, coach, and support in-office staff; reinforce Cornerstone's standards, values, and culture.
Onboard and train new office managers, ensuring clarity, confidence, and consistent performance.
Conduct weekly 1:1 check-ins, performance reviews, coaching, and disciplinary action when needed.
Share on-call rotation with office leadership.
Oversee administrative workflow and follow-through, including payroll notes, shift verification, and operations updates.
Maintain accurate documentation in alignment with Cornerstone policies and state requirements.
Assist with recruiting, onboarding steps, and staff oversight to support office growth.
Client Care & Quality Assurance
Oversee scheduling operations to ensure timely coverage and an excellent client experience.
Respond to client escalations with urgency, professionalism, and empathy.
Conduct check-up calls, quality visits, and client follow-ups to ensure satisfaction and care continuity.
Ensure state-required supervisory visits are completed (as applicable).
Serve as a backup for client assessments when the Operating Director is unavailable.
Qualifications
Bachelor's Degree preferred but not required, high school diploma or equivalent required.
2+ years of experience in management, leadership operations, or human resources.
Experience hiring, recruiting, training, scheduling, and supervising staff.
Leadership experience within the healthcare or home care industry.
Ability to work autonomously in a fast-paced environment.
Comfort managing multiple priorities and shifting needs throughout the day.
Other Requirements
Valid driver's license and auto insurance.
High proficiency with technology, especially Google Workspace.
High attention to detail and exceptional follow-through skills.
Strong communication and interpersonal skills.
Compensation & Benefits
$55,000 starting salary
Growth Bonuses
Medical, Dental, Vision benefits package.
12 days of PTO annually.
Phone stipend.
Leadership development, mentorship, and opportunities for career growth as Cornerstone expands nationwide.
Why You'll Love This Role
You are the central in-office leader, ensuring clarity, rhythm, and daily operational success.
You will directly shape staff performance, team culture, and client experience.
You'll grow in leadership through hands-on coaching, development, and operational oversight.
Your work makes a direct impact on seniors, caregivers, and families in your community.
Join a mission that matters.If you're an energetic, people-first leader who thrives on organization, communication, and problem-solving, we'd love to meet you. Apply today and help guide a team that provides meaningful care to those who once cared for us.
**
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.**
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Application Question(s):
Are you willing to participate in the on-call rotation? (i.e. answering calls after hours and over weekends)
Education:
Bachelor's (Preferred)
Experience:
Leadership: 2 years (Preferred)
Schedule management: 2 years (Preferred)
Hiring: 2 years (Preferred)
License/Certification:
Driver's License (Preferred)
Ability to Commute:
Dallastown, PA 17313 (Preferred)
Work Location: In person
Assistant Store Manager
Operations manager job in Leesburg, VA
ASSISTANT STORE MANAGER - OUTLET
WHO YOU ARE:
Our leaders at Michael Kors are stylish, fashion forward individuals who have a drive to achieve results and a passion for customer engagement. A successful Assistant Manager will work alongside a team that is focused on the client experience and building lasting relationships. You are a strategic business driver that motivates the team and executes effective day to day business and operational processes. You will help foster and work in a fun, inspiring and rewarding environment with opportunities for development and growth.
WHAT YOU'LL DO:
Drive results through delivering an elevated customer experience
Lead and execute key opening and closing duties and operational tasks.
Demonstrate flexibility and desire for individual growth in a fast-paced store environment
Foster customer relationships through developing and coaching team on knowledge of current trends, styling, and selling techniques.
Ensure the highest level of customer service standards while exercising leadership and multi-tasking capabilities with excellence.
Build a client book through establishing client relationships to drive additional traffic and create client engagement
Drive Omni channel sales by utilizing all available tools and technology
YOU'LL NEED TO HAVE:
3+ years of relevant retail management experience
WE'D LOVE TO SEE:
A self-starter with the ability to mentor and continue to develop personal leadership qualities
Energetic, motivated and engaging; a true brand ambassador with a love for fashion
Knowledge of clienteling with the ability to build lasting customer relationships
Customer service obsessed; ability to sell with a passion for styling and love for fashion
Technologically savvy individual with an entrepreneurial spirit
THE BENEFITS
Cross-Brand Discount
Flexible schedule
Internal mobility across Versace, Jimmy Choo and Michael Kors
Exclusive Employee Sales
Clothing Allotment
The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.
At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Diversity and Inclusion team at ********************************************.
In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set and years of experience.
Assistant Store Manager
Operations manager job in Hagerstown, MD
Assistant Managers drive sales, services and customer engagement in the store and ensure the store is ready for business. You and your team will establish customer relationships that build loyalty, provide total solutions to meet customer's needs and grow the business. You will guide your team in being positive, inclusive, and collaborative while helping your customers achieve their goals. Hiring immediately.
Get great perks.
Full-time hours, generous paid time off, career development program and weekly pay
Bonus plan eligible
Compensation is based on qualifications and experience
401(k) with company match
Full medical, dental and vision insurance
Associate discounts on in-store and online merchandise, services and warranty plans
Discounts at hundreds of retailers, restaurants and more
And many more benefits
Provide strong leadership in community, customer service, sales, and team development.
Ensure that the store culture embodies Staples values and its commitment to the community
Develop a high-performing team focused on providing an exceptional store experience, consultative selling, driving conversions and providing total solutions to every customer
Develop team to deliver results through coaching, training, and role playing
Attain sales and services goals, profit margin and execution of store operations
Establish business cadence for sales readiness
Provide direction daily for merchandising opportunities within the store
Assist with delegating operational tasks in partnership with the GM
Shared responsibility for total store operations and cost control as well as acting as the Floor Leader
Champion company initiatives, being adaptable and flexible to change and responsibilities
Essential skills and experience:
2+ years managing a sales team in a retail or services industry
Experience managing and coaching a team in a customer-centric, solutions-based environment
Must be able to engage and speak to customers and understand their needs
Strong communication, organization, planning and adaptive to changing business priorities
Review results against business goals and strategies and deliver plans for growth and improvement
Manage conflict in a reasonable, nonconfrontational and cooperative manner
Ability to act with honesty and integrity regarding customer and business information
Ability to work cooperatively in a high paced and sometimes stressful environment
Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously
Preferred skills and experience:
Experience using financial metrics to track sales progress to drive profitable sales and margins
Ability to network and engage with the community
Staples does not sponsor applicants for work visas for this position.
#LI-RR1
#MGT
At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Auto-ApplySenior Manager, Operations
Operations manager job in Carlisle, PA
DP World Contract Logistics delivers tailored, scalable and progressive solutions to customers in more than 100 global locations. The company has managed supply chain synergies for global automotive and technology premier brands for more than 60 years.
Our site at Carisle provide highly sophisticated 3PL services for a Tech Giant. We are looking for an experienced Senior Manager Operations , based in Carlisle, to plan, direct and coordinate the operations at the facility. You will be responsible for improving performance, productivity, and efficiency through the implementation of effective methods and strategies. It's an exciting time to join the DPW Team!
About the Role
How you will contribute
* Manage the daily activities of a logistics operation to maximize scheduling and delivery of commodities to the customer.
* Interface with customer to ensure smooth -coordination of scheduling and maximization of schedule adherence; provides input on local conditions, identifies needs and receives direction on real-time staffing increases or decreases.
* Enact contingency plans as needed; escalate and direct activities during system problems, disasters, etc.; identify potential problems, troubleshoot, escalate issues to local and senior management, and participate in post-mortem analysis of problems providing input for future process improvements.
* Review ongoing performance results to targets. Take corrective measures with authorization, escalate as needed
* Responsible for providing effective leadership to the Warehouse Managers and/or team, enforcing company standards, act as a role model.
* Other duties as assigned.
Your Key Qualifications
* Bachelor's degree in business, engineering, or related field preferred.
* Progressive experience performing professional level operational and plant management duties; preferably in automotive or logistics industry.
* Ability to read, analyze, and interpret complex documents. Ability to respond effectively to sensitive inquiries or complaints. Ability to write documents using original or innovative techniques or style. Ability to make effective and persuasive presentations on controversial or complex topics to top management and customer.
* Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
* Proficient personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheet, graphics, etc.
Compensation
DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.
About DP World
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.
With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future.
We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer's door.
DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures - not just in what we do but also in how we behave.
We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what's possible.
The DP World family comprises of syncreon, Imperial and P&O.
WE MAKE TRADE FLOW
TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.
Nearest Major Market: Harrisburg
Job Segment: Logistics, Supply Chain Manager, Operations Manager, Supply Chain, Facilities, Operations
Warehouse Operations Supervisor
Operations manager job in Chambersburg, PA
Shifts/Schedules
Monday-Friday 6:30AM 3:00PM
Text DELIVER to 88300 to apply or check out more jobs at
www.workat GEODIS.com
!
GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power
A Better Way to Deliver
for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.
Look what you'll get by joining the GEODIS team!
Get Good Money - Fair pay and some jobs come with bonus opportunities.
Get the Right Job/Right Schedule - Part-time, full-time, seasonal - days, nights, weekends, and even gig work. We have the job and shift you want.*
Get Paid Early - Payday as early as you want. Access your earnings on demand.
Get Free Healthcare - Access to telemedicine from day 1 at no cost. Other benefit options include healthcare, dental, and vision at affordable costs after a short waiting period.*
Get a Break - Paid holidays, time off, short-term disability, and new parent leave are a few of the ways we support time away from work to take care of your life.*
Stay Safe - We pride ourselves on a safe, clean, and healthy work environment for everyone.
Get a Voice - We are always asking our teammates to tell us how to make their experience working at GEODIS even better.
Get Promoted - When you are ready to take the next step in your career, we will be there to support you. We promote about 10% of our warehouse workers each year.
Get a Boost - Our "GEODIS Compassion Fund" makes one-time grants to teammates who have experienced unexpected catastrophes.
Get Involved - Volunteer in your community or donate to the "GEODIS Foundation" or "GEODIS Compassion Fund".
Have FUN - Work with fun, supportive people just like you!
Find Your Place - We value diversity and seek to provide an inclusive culture. Join an Employee Resource Group, participate in an international lunch, or celebrate your heritage to find your place of belonging.
Find Your Future - Whether you are interested in the opportunity to work seasonally or looking to launch your career, GEODIS is the place!
*Eligibility varies based on location, job, employee type, or length of service.
What you will be doing:
Coordinates daily activities within the distribution center
Supervises staff and directs work as they execute activities related to order fulfillment, order management, inventory management, stocking, material handling, equipment usage, and related needs
Prepares work schedules and reacts quickly and effectively regarding unexpected labor needs
Manages labor hours and payroll in electronic timekeeping system
Interviews and trains prospective and new team members
Supervises business support staff development including appraising performance, rewarding employees; addressing complaints and resolving problems
Ensures team understands and works toward performance goals
Recommends process improvements within the warehouse or distribution center
Reviews records for accuracy of information and compliance with established procedures, and to determine adequacy of stock levels
Ensures compliance to all company and customer policies and procedures including safety
Schedules work for special and periodic inventories
Traces history of items to determine reasons for discrepancies between inventory and stock control records and recommends remedial actions to resolve discrepancies
Assigns duties and examines work for exactness, neatness, and conformance to policies and ISO9002 procedures
Studies and standardizes procedures to improve efficiency of team.
Prepares reports for leadership
Assists in maintaining the physical properties of the warehouse
Submits weekly, monthly and other special services billing to customer services representatives
Supervises employees in distribution center operation in accordance with the organization's policies and applicable laws
Other duties as required and assigned
*For food accounts, incumbent is responsible to report food safety problems to senior management to initiate action
Requirements
High school diploma or GED (General Education Diploma) equivalent
Minimum 3 to 5 years related warehouse and/or distribution center experience
1 year of supervisory experience preferred
Experience with warehouse equipment
Experience with warehouse management systems
Experience with labor management systems
PC literate with experience with Microsoft Outlook, Word and Excel
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manual
Ability to write routine reports and correspondence
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Job Duties as documented in this job description are considered “Essential Functions” and have been created by the standards of the Equal Employment Opportunity Commission (EEOC). The standards of the Americans with Disabilities Act (1990) require that employees be able to perform “Essential Functions” of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the “Essential Functions”.
More about GEODIS
GEODIS is a global third-party logistics provider (3PL for short) powering the supply chains of some of the top brands and manufacturers. Our legacy of excellence in supply chain solutions spans decades. Come find your future with us as we shape the future of logistics. Visit
www.workat GEODIS.com
to learn more.
District Manager - Maryland West
Operations manager job in Gettysburg, PA
About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.
About the Role
As a District Manager, you lead a portfolio of stores and coach a team of General Managers to deliver an optimal customer and employee experience, operational excellence, merchandising execution, maximum productivity and profitable sales and earnings growth. You are accountable to drive consistent, high performance across all initiatives, and for ensuring consistency between your stores as measured by the P&L and other reports.
What You'll Do
* Attract, hire, develop and retain the best team to meet both short and long-term business goals.
* Monitor performance and consistently followup to ensure results are delivered.
* Develop individual and team performance & capabilities via clear expectations, intentional conversations, meaningful recognition and accountability.
* Foster and maintain an inclusive and collaborative work environment.
* Identify themes in product performance across your portfolio and create a district merchandising plan to excel performance utilizing data points, strategy and seasonality
* Lead effective store visits focused on driving behaviors which enable the team to consistently deliver results in all areas of the business.
* Identify and use multiple ways to achieve goals when confronted with obstacles; plan for contingencies.
* Identify and solve problems with sustainable solutions
* Maintain a keen awareness of the external market and competition
* Ensure stores are operating in compliance with all Gap Inc. policies and procedures
Who You Are
* Demonstrated ability to drive results; execute based upon direction and manage multiple, competing priorities
* Demonstrated ability to build merchandising capability and coach to sustain merchant strength in stores
* Demonstrated ability to build diverse, high performing teams with an inclusive environment
* Demonstrated ability to deliver an exceptional customer experience via all channels
* Demonstrated ability to continually embrace challenges, take risks, learn fast and enable change.
* Demonstrated ability to achieve beyond what is expected, and take actions or use improvements or learnings to exceed existing goals.
* College degree preferred.
* 3+ year's multi-unit, high volume, complex business leadership preferred.
* Flexible to work days, nights, weekends and holidays to meet the needs of the business.
* Ability to travel overnight and/or between stores as required.
* Ability to lift and carry 30lbs.
Benefits at Old Navy
* Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
* One of the most competitive Paid Time Off plans in the industry.*
* Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
* Employee stock purchase plan.*
* Medical, dental, vision and life insurance.*
* See more of the benefits we offer.
* For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
Lab Operations Manager
Operations manager job in Frederick, MD
JOB SUMMARY: The Manager, Operations will oversee the warehouse, study and supply inventory, and equipment and facility maintenance as well as coordinate study set-up in preparation for laboratory workflows.
ESSENTIAL DUTIES & RESPONSIBILITIES (Not an Exhaustive List). Employees must be able to perform the essential functions of the job with or without reasonable accommodation.
Ensures that all study material storage, inventory, and handling is performed safely and in accordance with GLP regulation.
Oversees materials coordination efforts and warehouse location by managing materials receipt, shipment, and study exit as required.
Oversees staff responsible for study set-up including, but not limited to, documentation generation, slide printing, and cassette printing.
Monitors arrival of expected study materials and communicates internally with relevant StageBio personnel if there are issues with shipments.
Identifies, acquires, and ensures the availability of materials and supplies while maintaining prescribed inventory minimum.
Orders materials and supplies as needed/requested for laboratory and warehouse.
Transfers study materials and supplies to the laboratory as necessary.
Oversees validation, calibration, and maintenance of new and existing equipment and establish, maintain, revise, and implement SOPs and forms, as needed, to address proper maintenance and use of the equipment.
Identifies requirements for packaging and shipping.
Develop and implement well-thought-out solutions to problems as they arise; advise senior leadership in areas of quality and procedural improvement, as necessary.
Support documentation scanning for internal remote audits.
Assists with facility maintenance, upkeep and improvement and maintains facility records.
May work across other StageBio locations to harmonize Materials Coordination efforts.
Performs other related duties as assigned.
The physical demands and essential functions described here are representative of those that must be met, with or without reasonable accommodation. Any employee in need of a reasonable accommodation must contact Human Resources.
REQUIRED EXPERIENCE/EDUCATION:
BS In Biology, Biochemistry, MS preferred or related discipline with a minimum of five (5) years' relevant histology experience and three (3) years in a leadership role
HT(ASCP), HTL(ASCP), and/or QIHC (ASCP) certification preferred
REQUIRED SKILLS & ABILITIES:
Excellent verbal and written communication skills.
Strong supervisory and leadership skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Ability to prioritize tasks and to delegate them when appropriate.
Proficient with Microsoft Office Suite or related software.
WORKING CONDITIONS / PHYSICAL REQUIREMENTS:
While performing the duties of this job, the employee may remain in a stationary position (sitting or standing) up to 60% of the time
Occasionally required to traverse throughout the laboratory or to retrieve equipment, supplies or specimens
The employee is required to operate computer keyboard, laboratory instruments, and small laboratory tools such as pipettes, cutting instruments, glass tubes, dishes and/or slides
Prolonged vision requirements including viewing computer screen and paper reports/documents
Visual acuity is required to distinguish fine gradation of color or structure and closely examine specimens
Exposure to toxins exist, but potential for personal injury or harm is minimized if established safety and health precautions are followed
Able to read and understand all Safety Guidelines applicable to assigned work area
Working in laboratory environment where there may be discomforts due to odors, noise, temperature fluctuations, and working around lab equipment
Use of personal protective equipment may be advised or required
StageBio offers a comprehensive benefits package that includes employer sponsored health insurance, short-term and long-term disability, AD&D, life insurance for employees and dependents, flexible paid time off, 401(k) with match, and paid standard and floating holidays. Salary is commensurate with experience. StageBio is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, national origin, disability, or status as a protected veteran.
Auto-ApplyDirector of Field Operations
Operations manager job in Hagerstown, MD
Antietam Broadband is seeking a dynamic and experienced Director of Field Operations who will be responsibleâ¯for coaching, inspiring, motivating, guiding, and developing a team of technicians that are focused on providing excellence in customer experience through the installation and service of our products.⯠They help foster aâ¯positive team environment that enables employees to maximize performance, learn new skills and progress their careers.⯠We are looking for someone who actsâ¯as a customer advocate and provides helpful solutions to meet the customer's needs. If you are passionate about delivering operational excellence, driving growth, and developing high-performing teams, we encourage you to apply.
Job Type: Full-time
Rate: $120,000-$140,000/year
Location: Office in Hagerstown, MD
Reports to: President & General Manager
Responsibilities Include:
Manages all telecommunications technical operations including personnel; assigns work, checks quality of work, is a resource for personnel questions, handles personnel issues, and monitors workflow to ensure timely completion and proper budget management of work activities. Responsible for the development of managed personnel.
Annual and routine capital and expense budgets development and management. Prepares forecasts and proposes strategies to maintain expense and capital expenditures are within time and budget targets.
Ensures personnel understand safety procedures and preventive maintenance operations including bonding and grounding of equipment installations.
Develops and maintains records to ensure information is available for reference, analysis and monitoring of operations and equipment.
Provides DTO with information regarding installation and service, quota, manpower and makes suggestions based on team performance.
Ensures upgrades and changes to the network are completed in a manner with the least negative affect on service and effectively communicates this work within the organization for preparation (e.g., Marketing/Sales can notice customers, etc.) and closeout thereof.
Acceptance testing of new equipment and fiber and proposal of any countermeasures necessary.
Generates and submits required regulatory reports/inquiries.
Performs all other duties as assigned.
You will need to have:
Bachelor's Degree preferred in business, engineering, or related field with 5+ years of management experience or 10+ years related industry work experience.
5+ years management experience and 5+ years working in telecommunication and technical operations.
3+ years of budget development and management.
Ability to communicate effectively both orally and in writing.
Ability to create a proactive team environment and sustain employee morale.
Strong, team oriented interpersonal skills.
Strong business acumen with ability to develop and justify budgets.
Ability to make data driven decisions in a timely manner while managing projects.
Knowledge of staff development techniques and willingness to transparently share knowledge.
Interest in proactively working with and solving customer service trouble issues/concerns.
Proficient with common Microsoft Office products: Excel, Word, PowerPoint.
Knowledge of modern telephone, internet and cable television networks including copper and coax.
Must be able to work independently and as part of larger team in a fast-paced, complex, detail-oriented office environment towards common goals.
Ability to obtain and maintain a valid driver's license required.
Benefits:
Family Medical (3 plans to choose from), Dental and Vision
Company funded HSA
Company Paid Short Term Disability
Company Paid Long Term Disability with Voluntary option
Company Paid Parental Leave
Company Paid Life as well as Voluntary policies
401(k) with generous company match
Paid Time Off
Volunteer Paid Time Off
Paid Holidays
When you join Antietam Broadband...
You'll be joining an award-winning company and team. We also believe in giving back to the community and we want our employees to have the opportunity to do so. We provide an environment that gives each employee the opportunity to nurture their gifts and achieve their potential. For more information, go to
*********************
Schurz Communications and its subsidiaries strategic objectives:
We will attract, invest in, communicate with, and retain top talent.
We will innovate, partner, experiment and create a better future together.
We strive to continuously improve operating performance to ensure sustained growth.
We will dynamically grow revenues by building and nurturing mutually beneficial and profitable customer relationships.
Physical Demands/Working Conditions:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is:
Frequent walking, standing, sitting, stooping, kneeling, crouching, reaching, talking, listening.
Strict adherence to proper safety protocols.
Proactive and positive team environment.
Small, flexible, customer and employee focused office culture.
Available to periodically work weekends and nights, as needed.
East Coast Operations Manager
Operations manager job in Camp Hill, PA
The East Coast Operations Manager will oversee the East Coast Operations Team and lead all operational and field service activities, ensuring efficiency, safety, quality, and profitability across multiple locations. This role provides strategic and hands-on leadership to drive operational excellence, optimize workflows, improve turnaround times, and maintain exceptional customer satisfaction. The ideal candidate is a results-driven operations leader with extensive experience in field service, maintenance, repair, or manufacturing environments. This individual must be willing and able to spend time at each operational site as well as customer locations to ensure alignment, performance consistency, and continuous improvement.
Essential Duties and Responsibilities
Operational Leadership
Full P&L responsibility for East Region operations with an emphasis on profitable growth.
Collaborate with the East Coast Vice President to develop annual budgets, business strategies, and action plans to drive performance.
Build, develop, and lead a high-performance East Region team, focusing on MRO and field service execution.
Drive efficiencies, cost reductions, and quality improvements through robust operational KPIs; establish reporting cadence using KPI data.
Lead deployment and continuous improvement of tools, processes, and systems to ensure operational excellence.
Foster a culture of accountability, safety, teamwork, and continuous improvement.
Establish succession planning, building a deeper talent bench across the region.
Ensure compliance with all company policies, safety regulations, and applicable industry standards (e.g., OSHA, EPA, FAA).
Prepare and manage operational budgets, resource planning, and internal operational plans in collaboration with the sales team.
Analyze financial and operational data to identify cost-saving and revenue-enhancement opportunities with a focus on quality.
Partner with sales and customer service teams to address operational issues and resolve escalations.
Implement Lean, Six Sigma, or other continuous improvement methodologies.
Maintain strict adherence to documentation, traceability, and quality assurance systems; ensure ISO compliance at non-ISO facilities.
Oversee audits and ensure readiness for regulatory inspections.
Oversee and Foster a culture of growth by adding new value propositions to existing territories.
Qualifications
Bachelor's degree in Operations Management, Engineering, Business Administration, or a related field.
10+ years of progressive experience in operations or production management, preferably in repair, maintenance, or manufacturing environments.
Proven success managing complex workflows, budgets, and cross-functional teams.
Strong knowledge of operational best practices, safety compliance, and quality control systems.
Excellent leadership, communication, and analytical skills.
Experience with ERP/MRP systems and continuous improvement methodologies (Lean, Kaizen, Six Sigma).
Preferred Skills
Industry-specific certifications (e.g., ISO 9001).
Familiarity with inventory control, logistics, and supply chain management.
Demonstrated ability to drive cultural and operational transformation.
Compensation & Benefits
Competitive base salary with performance-based incentives.
Comprehensive benefits package (medical, dental, vision, retirement).
Opportunities for professional growth and advancement.
*Relocation assistance available for the ideal candidate.
Reasonable accommodations will be made for otherwise qualified individuals with a disability.
Note: This job description is not intended to be an all-inclusive list of duties and standards. Incumbents will follow any other instructions and perform any other related duties as assigned by their supervisor.
Auto-ApplyDirector of Operations
Operations manager job in Camp Hill, PA
Job Description
Are you a B2B sales or account manager with an strong track record of success building and managing sales/account management teams? Do you enjoy a culture that rewards based on performance? If you said yes, City Wide would like to hear from you!
City Wide, the nation's leading management company in the building maintenance industry, is seeking a Director of Operations to join our successful team. In this position, you will serve the City Wide Facility Solutions - Central Pennsylvania, one of more than 100 markets covered across the United States and Canada.
Why City Wide?
City Wide Facility Solutions is a leader in the building maintenance industry, with a locations that serve communities across the U.S. and Canada. Our company mission is to create a ripple effect...by positively impacting the community of people we serve. Our vision is the be the first choice for our clients, contractors and employees . Our values of community, accountability and professionalism are how we model success. At City Wide, you will find a high-energy work environment that rewards performance within a collaborative, inclusive and fun environment. Are you ready to join?
What you will do...
Effectively manage, develop, and lead a team of Facility Service Managers (FSMs) that support our clients.
Responsible for achieving annual revenues and profits, managing expenses, Independent Contractor (IC) margins, managing temporary labor (if applicable) and meeting/exceeding overall financial management of the operations of services offered
Responsible for identifying, hiring and training all operational employees, including but not limited to, FSM's and Night Managers.
Develop and maintain positive client relationships and achieve client retention above 90%.
Develop and maintain impactful, professional relationships vendors and Independent Contractors.
Ensure ICs are compliant with requirements to service City Wide clients and ensure they meet clients' scope of work.
Responsible for promoting and drive cross-selling opportunities with the sales team and drive non-janitorial services.
Responsible for participating in all new client starts for duration of new start.
Responsible for ensuring building inspections are completed, followed-up with and all client data is maintained in CRM.
Responsible for people development - ensure all 60-day reviews, Level 5 meetings and annual reviews are completed with operational employees.
Work in the field with FSMs each week and participate as backfill to the FSM as needed.
Travel within market, up to 50%.
Requirements
Position Requirements
5+ years experience in a sales, account management or operations role with increased responsibility.
Demonstrated track record of success managing a sales and/or account management team.
Communication, Oral - Ability to communicate effectively with others using the spoken word.
Communication, Written - Ability to communicate in writing clearly and concisely.
Relationship Building - Ability to effectively build relationships with customers and co-workers.
Leadership - Ability to influence others to perform their jobs effectively and to be responsible for making decisions.
Training - Ability to develop a particular skill in others to bring them up to a predetermined standard of work performance.
Coaching and Development - Ability to provide guidance and feedback to help others strengthen specific knowledge/skill areas.
Time Management - Utilize available email and technology whenever possible so you don't waste time physically looking for someone to answer your question. Don't spend hours trying to figure it out yourself if someone can help. Must be able to effectively handle multiple tasks.
Organization - Have everything labeled and in its place.
Professional Demeanor - Present a warm and friendly personality and a helpful, positive attitude with clients, other employees, and applicants both in person and on the telephone.
Aptitude - Must have the aptitude to grasp the concept of the projects you are working on. Additionally, you must be able to see the “big picture” and prioritize your work accordingly. Ask why we do things so that you can improve the system.
Conflict Resolution - Ability to deal with others in an antagonistic situation.
Benefits
City Wide Facility Solutions offers a competitive compensation and benefits, including LIST BENEFITS HERE.
City Wide Facility Solutions is a fast-growing company with 86 franchise locations across the United States and Canada. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We continue to experience high growth and profitability across our franchise business. Our culture supports the company's Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at ******************
City Wide is an Equal Opportunity Employer.
Director, Operations
Operations manager job in Gaithersburg, MD
The Director of Operations will lead the build-out, launch, and ongoing management of Elutia's manufacturing facility and production processes, including facility qualification, process validation, and process optimization. This role will oversee the tech transfer from an external manufacturer, establish compliant production for Elutia's biologic and combination devices, and drive continuous improvement across all operations. Partnering closely with Quality, R&D, and Regulatory, this role will ensure Design Control and regulatory compliance while developing a high-performing team aligned with Elutia's CRU values.
How You'll Contribute:
* Lead the Operations and Engineering activities associated with operationalizing ELutia's manufacturing facility and production processes, including facility and equipment qualification, process validation, process optimization, and ongoing operation/maintenance.
* Launch manufacturing processes for a medical device consisting of a biological material, and a combination device consisting of a biological material and two antibiotic drugs. Lead the tech transfer of the production process from an external contract manufacturer, author key operational documents including specifications, procedures, work instructions, review and approve documents in a timely manner, etc.
* Provide leadership in Design Control, leading development of the Design History File (DHF), Device Master Record (DMR), Failure Modes and Effects Analysis (FMEA), and Verification and Validation (V&V).
* Manage the operationalization of the facility and production lines to meet project timelines. This is a fast-paced environment and this leader will be responsible for balancing multiple priorities concurrently.
* Hire, manage, mentor and develop the Operations team to support professional growth for employees. Lead the development of a team culture that aligns with Elutia's CRU values.
* Collaborate closely with Quality, R&D, and Regulatory teams to allow efficient knowledge transfer, ensure all Design Control requirements are met, and comply with all regulatory requirements
* Manage day-to-day Operations, including materials management, manufacturing, labeling and packaging, shipping and receiving, equipment calibration and maintenance, and vendor management to sustain appropriate inventory levels.
* Lead continuous operational improvement activities, including identifying areas for optimization, prioritizing necessary projects, revising documentation to reflect improvements, training the team on new procedures, and monitoring impact of improvement projects.
* Responsible for the identification of issues and initiation of actions to prevent the occurrence of any nonconformity relating to products, processes, and the quality system as applicable to the responsibilities outlined with this job description.
* Responsible for collaborating with Quality to communicate with FDA, notified bodies, and regulators during on-site audits and inspections.
What You Bring:
* BS in a manufacturing engineering discipline required; MS preferred.
* Minimum of 15 years' experience as an operations or engineering professional in the medical device industry, having actively participated and/or managed an Operations function.
* Direct FDA inspection experience required.
* Experience complying with the following quality framework is required: Quality System (QSR) Regulation (21 CFR part 820) for Medical Devices,and required provisions from drug current Good Manufacturing Practice (21 CFR Part 211) in accordance with 21 CFR 4.4(b)(2) (device QS regulation-based streamlined approach) for combination drug-device products.
* Experience transferring a manufacturing process from an external contract manufacturing and an internal R&D team with tight project timelines is required.
* Experience with launching a medical device manufacturing facility and production processes is required.
* Able to anticipate issues, and proactively resolve them.
* Able to work in a fast-paced environment, balancing multiple priorities, and creative problem solving is critical for this role.
* Possesses excellent mentoring, leadership, time management, and project management skills.
* Specialized Skills, Knowledge:
* Familiar with FDA 21 CFR part 820, 21 CFR 4.4(b)(2) and ISO 13485 requirements.
Dental Office Operations Manager
Operations manager job in Camp Hill, PA
Compensation: $70,000 - $78,000/ Annually
Spark Orthodontics is seeking a highly organized and detail-oriented
Operations Manager (OM) to oversee the smooth functioning of our orthodontic dental office.
As the OM, you will own administrative processes and financial oversight, ensure seamless office flow, and provide strong support to our clinical, provider, and administrative teams. This role is pivotal in creating a positive, high-performing environment that empowers our dental team to deliver exceptional patient care.
The ideal candidate is a strategic thinker, strong communicator, and natural outcome owner who thrives on solving problems and driving operational excellence.
Together with our dentists and clinical staff, you will bring your experience, leadership, and passion to maintain and elevate the exceptional dental experience our patients deserve.
Location: Camp Hill, PA
Schedule: 8:00 AM - 5:30 PM, Monday - Thursday & 8:00 AM - 4:30 PM on Fridays.
Responsibilities
Own Scheduling Discipline: Maintain and optimize office schedules in full compliance with our company policies and procedures to maximize productivity.
Enforce Policy Adherence: Implement and monitor our company office policies, holding staff accountable for consistent compliance.
Drive Financial Stewardship and Business Health: Manage office operations within budget guidelines, including revenue drivers, cost control for supplies, equipment upgrades, and resource allocation.
Accelerate Growth Initiatives: Actively support marketing and promotional programs to increase new patient acquisition and strengthen community presence.
Lead High-Performance Teams: Directly supervise office staff, providing proactive performance management through feedback, coaching, corrective actions, and formal appraisals.
Foster Communication & Alignment: Conduct monthly office meetings, bi-weekly provider meetings, maintain documented minutes, and ensure follow ups are made.
Promote Continuous Improvement: Identify operational gaps and implement solutions that enhance efficiency, patient experience, and team engagement.
Drive Cross-Functional Collaboration: Partner with Revenue Cycle, Marketing, HR, and other support functions of Chord to align strategies, resolve challenges, and deliver seamless operational and patient experiences.
Qualifications
Minimum of three (3) years of experience in a management position, preferably in a dental office.
Excellent organizational skills and attention to detail.
Ability to work well with doctors, patients, employees and others.
Knowledge of dental terminology and computer systems.
Knowledge of Microsoft Office Suite including Outlook, Excel and Word.
Complete Criminal Background Check, Finger Printing, and Child Abuse Clearance
What We Offer
We believe that taking care of our employees and their families is paramount. That's why we offer a comprehensive benefits package designed to support you in every aspect of your life. Here's what we provide:
Medical and Vision Insurance: You're eligible starting the first month after you join.
Dental Coverage: Enjoy this benefit with $0 premium.
401(k) Plan with Company Match: We help you plan for your future with our matching program.
Generous Paid Time Off and Holidays: Take the time you need to relax and recharge.
Employee Referral Program: Earn rewards for bringing talented individuals to our team.
Big savings, big perks: Enjoy exclusive discounts on everything from restaurants and travel to movies and more with our employee discount program.
Pet Insurance: We understand the importance of furry family members too.
Cutting-edge Technology and Training: We provide the tools and resources you need to excel in your role.
Life and Disability Insurance Options: Protect yourself and your loved ones with our coverage options.
Who We Are
Spark Orthodontics was founded in 2010 by Dr. Jason M. Hartman, D.M.D., M.S. We have 11 convenient locations and have quickly become the leading orthodontic care provider in the Lehigh Valley, Greater Reading Area, Schuylkill County, Lancaster County, York County, Cumberland County, Dauphin County, Luzerne County, and Montour County areas. We are known for our innovative office designs and are widely recognized as a leader in orthodontics. We aim to create a foundation of optimal oral health for every child and a supportive, inspiring atmosphere for every team member.
#IND
Auto-ApplyDirector, Operational Excellence
Operations manager job in Walkersville, MD
Today, Lonza is a global leader in life sciences operating across five continents. While we work in science, there's no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that's the kind of work we want to be part of.
As part of the Lonza Walkersville leadership team, the Director of Operational Excellence (OPEX) plays a pivotal role in leading the site's Lean Transformation and driving a culture of continuous improvement. This position is responsible for building organizational capability, empowering teams to eliminate waste, and creating sustainable value for Lonza and its customers. The Director provides strategic leadership for Operational Excellence, Training, and the OPEX PMO functions, ensuring alignment with the Lonza Business Management System (LBMS) and enterprise goals.
This role is a full-time, onsite position based at our Walkersville, MD facility (5 days per week). It offers an exciting opportunity to drive strategic transformation and operational impact across the site and network. As a senior leader, the Director, OPEX, is also considered a potential successor for future executive operations leadership roles, including Site Head of Operations.
Key Responsibilities:
Lead and oversee end-to-end Lean Transformation initiatives as part of the site leadership team, with direct managerial responsibility for Operational Excellence, Training, and the OPEX PMO.
Drive the development of a results-oriented, lean organization by strengthening people, processes, and systems in alignment with Lonza's global LBMS initiative.
Provide strategic oversight of operations projects, including OPEX initiatives with CAPEX components, ensuring delivery on scope, cost, and schedule.
Promote a culture of continuous improvement and problem-solving across value streams - including planning, manufacturing, maintenance, logistics, and Quality - to enhance operational flow and efficiency.
Develop and manage business cases for both CAPEX and OPEX projects, leading the global CAR process to secure and allocate resources effectively.
Implement robust project governance, tools, and processes that ensure measurable outcomes and sustained results for all OPEX initiatives.
Oversee training strategy and governance to build operational capabilities and ensure compliance with Safety, Quality, and Lean standards.
Contribute to the site's long-term master plan, integrating Lean principles into material and information flow optimization.
Support cross-site learning and deployment of the Lonza Business Management System across other global locations.
Perform other duties and initiatives as assigned to support organizational objectives.
Key Requirements:
Minimum of 10 years of relevant work experience in operations, continuous improvement, or manufacturing leadership roles.
Bachelor's degree in engineering, Operations Management, or a related field; MBA preferred.
Lean Six Sigma Black Belt certification preferred.
Extensive understanding of operations, including people leadership, organizational development, financial acumen, and supply chain management.
Proven success leading large-scale Lean Transformations in complex manufacturing environments.
Deep expertise in Lean Leadership, continuous improvement, standardization, and problem-solving methodologies.
Experience developing performance metrics, balanced scorecards, and analytical models that drive data-based decision-making.
Strong background in operational and CAPEX project governance, including planning and execution oversight.
In-depth knowledge of biologics, pharmaceutical, or medical device manufacturing under cGMP and US/EU regulatory frameworks.
Exceptional organizational and project management skills with the ability to prioritize and manage multiple initiatives simultaneously.
Skilled in communication, stakeholder engagement, and cross-functional leadership at all organizational levels.
Demonstrated ability to think strategically, act decisively, and deliver measurable operational improvements.
Every day, Lonza's products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically. People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.
The full-time base annual salary for this on-site position is expected to range between $155,000.00 and $265,000.00. Compensation for the role will depend on a number of factors, including the successful candidate's qualifications, skills, competencies, experience, and job-related knowledge. Full-time employees receive a comprehensive benefits package including performance-related bonus, medical and dental coverage, 401k plan, life insurance, short-term and long-term disability insurance, an employee assistance program, paid time off (PTO), and more.
Lonza is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law.
Auto-ApplyEnvironmental Services / Custodial Operations Manager 2
Operations manager job in York, PA
Role OverviewUse your best in class management skills to improve the daily lives of others. We are seeking an Operations Manager of Environmental Services, for our healthcare site in York, PA. This facility is a 25 bed surgical hospital. This role will support Day Shift, with some weekends and holidays as the business needs dictate.
This position reports directly into the on-site General Manager and will manage a team of 15.
Our Sodexo Healthcare housekeeping teams work to direct custodial operations at healthcare client locations, partnering with them to deliver innovative solutions.
These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction.
What You'll Dobe responsible for driving client and patient satisfaction scores;provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department;work with the Environment of Care Committee and Infection Prevention Director;effectively manages the Unit Operating System; and/orsupport an inclusive workforce.
What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience.
Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training.
Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire.
What You Bringhave experience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations;have experience driving customer service and/or guest satisfaction results in a healthcare environment is preferred;have experience effectively managing projects within agreed upon timelines;are results and safety driven;have in-depth knowledge of housekeeping systems and procedures;have 3-5 years previous custodial / housekeeping or similar hospitality management experience, in a hospital or hotel.
Healthcare experience preferred but not required;are proficient with computers and other technology.
Who We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all.
We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate.
Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike.
We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself.
You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work.
This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected.
We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
If you need assistance with the application process, please complete this form.
Qualifications & RequirementsMinimum Education Requirement - Associate's Degree or equivalent experience Minimum Management Experience - 2 years Minimum Functional Experience - 2 years of work experience in Housekeeping, Environmental or Custodial Services
Director of SaaS Platform Operations
Operations manager job in Mechanicsburg, PA
Allocore powers the leading government loans, grants, and fraud prevention programs with a unified cloud-based platform built for efficiency and security. Our advanced solutions power the largest and most complex government loan and grant programs, streamlining workflows and integrating proven technologies to handle high-volume financial processes with speed and precision. Every day, we're enabling government agencies to deliver critical financial resources to those who need them most-quickly and efficiently. At Allocore, our culture is built on three core values-Urgency, Collaboration, and Commitment-which shape how we work, innovate, and support one another. Joining Allocore means being part of a mission-driven team that values innovation, collaboration, and a commitment to excellence. If you thrive in high-pressure environments where urgency meets creativity and where every challenge is an opportunity to create impact, then continue reading....
Allocore seeks a talented and experienced Director of Platform Operations who will oversee all aspects of code deployments, major releases, and hotfixes across the enterprise. This leader will manage and mentor a global team responsible for executing deployments, conducting reviews, and coordinating with Cloud and Data teams to ensure reliable, secure, and efficient operations. The Director will play a critical role during production incidents or outages, serving as the central point of coordination for technical teams, providing frequent updates to stakeholders, and ensuring timely resolution.
Responsibilities:
Lead the assurance and reliability strategy for all SaaS platforms, driving uptime targets (e.g., 99.9%+ SLA) and ensuring rapid incident response and recovery.
Establish and mature incident, problem, and change management processes aligned with ITIL and SRE best practices to minimize service disruption.
Implement and optimize observability frameworks (e.g., Datadog, Splunk) and drive automation of detection, alerting, and remediation workflows.
Partner with Engineering, DevOps, QA, and Customer Support teams to ensure seamless releases, efficient rollback mechanisms, and proactive issue identification.
Define and enforce operational standards, SLAs, and KPIs; drive continuous service improvement and risk mitigation strategies.
Analyze system performance data to identify trends, bottlenecks, and opportunities for architectural and process improvement.
Oversee go-live readiness reviews, validation of release packages, and post-deployment verification to ensure production stability.
Build and lead a high-performing production assurance team; develop talent in reliability engineering, automation, and operational excellence.
Evaluate, select, and manage third-party tools and service providers supporting production monitoring, incident response, and root cause analysis.
Champion a culture of promoting collaboration, continuous improvement, and proactive problem-solving.
Requirements:
Bachelor's degree in computer science, Engineering, Information Systems, or equivalent experience.
8+ years of experience in IT Operations with at least 3 years in a leadership role.
Proven track record in managing global technical teams and overseeing enterprise-scale deployment
Demonstrated experience leading through production incidents and outages, including communication and stakeholder management.
Strong problem-solving and analytical skills with the ability to anticipate and mitigate risks. • Excellent communication skills, able to translate complex technical information into clear updates for executives and non-technical stakeholders.
Experience working in regulated industries or environments with strong security and compliance requirements preferred
Excellent communication and leadership skills.
Ability to work effectively in a fast-paced, collaborative environment.
Ability to obtain and maintain government clearance (applicants must be U.S. citizens).
Nice to Have:
Experience with cloud platforms (e.g., AWS, Google Cloud, Azure).
Familiarity with DevOps practices and tools (e.g., Docker, Kubernetes, CI/CD pipelines).
Contributions to open-source projects or a strong presence in the developer community.
Previous experience in the fintech industry, with an understanding of financial systems & regulations.
Live in the Mechanicsburg/Harrisburg, PA area, as this is a hybrid role.
Benefits:
Competitive salary and performance-based bonuses
Comprehensive health plans to choose from. FREE dental. FREE vision insurance plans
Flexible work hours and hybrid work options
Unlimited PTO and company holidays
Collaborative and inclusive work environment with a diverse team
Company-sponsored events and team outings
What to Expect:
Step 1 - Apply. It only takes a few minutes!
Step 2 - HR Phone Screen. If your application is a good match, you'll hear from one of our recruiters about setting up a phone screen.
Step 3 - Interview(s). Now's your chance to learn about the job, show us who you are, share why you would be a great addition to the team, and determine if Allocore is the place for you.
Step 4: Decision. The team will discuss - if it's a good fit for us and you, we'll make it official!
Candidates selected for a conditional offer of employment will be subject to a background check. A criminal conviction does not automatically disqualify a candidate from consideration; results are evaluated in accordance with applicable laws and job relevance.
If you're ready to take your career to the next level and be part of a team that values creativity and innovation, apply now! We can't wait to meet you and see how you'll contribute to our success.
*****************
Allocore is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate our employees' unique differences because that drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.
Texting Privacy Policy and Information:
Message type: Informational; you will receive text messages regarding your application and potentially regarding interview scheduling.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
Message frequency will vary depending on the application process.
Msg & data rates may apply.
OPT out at any time by texting "Stop".
Auto-ApplyDirector of Operations
Operations manager job in Mechanicsburg, PA
At Mowery, we know providing a remarkable construction experience requires a lot of hard work. But we also know the experience should be rewarding and fun, too.
Are you looking for a rewarding construction career with a company committed to building a workplace where solid teamwork, collaboration and accountability are at the forefront of our interactions with each other, and with our clients?
Mowery is currently seeking a Director of Operations to join the team. The Director of Operations is responsible for the ownership of day-to-day operations of construction. This position is not a member of the Executive Team.
Duties and responsibilities
Develop strategic plans and efficient execution methods to enhance profitability, productivity, and efficiency throughout the department of operations.
Interact regularly with Chief Operating Officer and individual department heads to ensure the department operational priorities are aligned with total company direction.
Evaluate the performance of the department in meeting objectives and determine where costs can be reduced, what can be improved and what should be changed.
Schedule and monitor the day-to-day running of the department to ensure smooth progress.
Regularly evaluate the efficiency of department procedures according to organizational objectives and apply improvements.
Assigns team members as well as delegates/issue schedules to RFP requests.
Attend, and provide oversight during project turnover meeting scheduled by the preconstruction team.
Ensure the operations team is following the OCP processes from turnover to closeout.
Participates in all Monthly Review meetings. Provide input and direction on all aspects of the project.
Participate in OAC meetings regularly. Provide input and decision making for all project needs.
Manage procurement processes and coordinate material and resource allocation.
Oversee customer support processes and organize them to enhance customer satisfaction.
Review financial information and adjust project budgets to promote profitability.
Ensure the department runs with legality and conformity to established regulations.
Manage relationships/agreements with external partners/vendors.
Performs other duties as assigned.
Minimum Qualifications
Ten (10) years of experience in progressively responsible duties as it relates to Operations with at least five (5) years of experience serving in a leadership capacity.
Working conditions
Work is performed in an office and field environment in which there is only minimal exposure to potentially unpleasant working conditions. Incumbent must have the ability to stand and sit frequently and reach horizontally as well as vertically for overhead use.
Physical Demands
While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to walk, reach with hands and arms; and talk or hear. The employee is occasionally required to stand. The employee must frequently lift or move objects up to 10 pounds and occasionally lift or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus.
What other Mowery benefits can you expect?
Health benefits, Wellness Program, and Employee Assistance Program
Competitive 401k Plan with Company Match
Vacation
Training & Learning Opportunities
Work/Life Balance
Employee Focused Fun!
Service Operations Manager - Fire Protection
Operations manager job in Derwood, MD
Job Description
Service Operations Manager - Fire Protection
About the Company
Guardian Fire Protection Services, LLC., has been an industry leader for fire protection services in the local Maryland, Virginia, and Washington, DC area for over 45 years. Since its founding, Guardian has grown its footprint to include 17 offices in seven states in the Mid-Atlantic, Midwest, and South-Atlantic. Guardian is headquartered in Rockville, MD and is responsible for the design, installation, inspection, and repair services for fire protection and security systems. Guardian specializes in sprinkler systems, fire pumps, fire extinguishers, fire alarm and monitoring services, wet & dry chemical suppression systems, clean agent and inert gas systems, special hazards systems, marine fire suppression systems, access control, burglar alarms, and video surveillance (CCTV). We have an extensive customer base performing inspection, installation, and repair services for over 50,000 customers. Our company is continually growing through its internal sales and marketing activities, technical prowess, strong reputation, and business acquisitions.
About the Opportunity
The Service Operations Manager supports the Fire Sprinkler Department and the Manager in day-to-day operations of the Sprinkler service division, focusing on customer care, coordination of inspections, repair, and maintenance of numerous sprinkler customers throughout the Maryland, Washington DC, and Virginia geography. The role ensures that customers receive exceptional service through clear communication, efficient scheduling, and accurate documentation. The ideal candidate is detail oriented, personable, and able to balance administrative precision with a strong focus on customer satisfaction leading to a 90%+ customer retention rate.
Compensation
This is a salaried position based on experience. Pay is negotiable.
Quarterly bonus opportunities
Responsibilities
Primary point of contact for Sprinkler service customers. Handle all calls and emails requiring a manager's response in a timely manner with professionalism and a sense of urgency.
Communicate proactively with Sprinkler Manager and Executive Team as needed.
Ensure newly hired technicians are trained in a timely manner on all company requirements.
Manage sprinkler repair backlog.
Oversee and work closely with the sprinkler office staff and general service operations manager.
Oversee scheduling of inspections, repairs, and emergency service requests.
Assist with managing inspection programs to drive company required completion rates.
Oversees the sprinkler quoters and deficiency backlog to ensure accuracy and timeliness of quotes.
Support internal quality control initiatives by reviewing company reports for completeness and follow through.
Assist billing team as needed with invoices and customer issues.
Oversee materials being ordered to ensure accurate pricing.
Oversee monthly inventory processes.
Experience
2 to 4 years leading an Administrative / Customer Service oriented team preferably in the fire protection field, mechanical service industry, or multi-site facility management. Knowledge of sprinkler systems and/or NFPA25 is a plus.
Skills
Excellent follow through and communication skills.
Strong written communication skills are required.
Proven ability to lead and manage a team effectively.
Highly organized with an innate ability to multi-task several initiatives simultaneously.
Detail oriented.
Proficient with Microsoft Word, Excel, and Outlook. Experience with ServiceTrade is a plus.
Strong problem-solving skills
Team oriented with the ability to support both customers and technicians in a fast-paced environment.
Benefits
401K with a company match
Medical, Dental and Vision Insurance
Company paid Short Term Disability
Company paid Long Term Disability
Company paid Life and AD&D insurance
Pre-tax accounts for health and dependent care
Aflac
Vacation and Personal time
Paid holidays
Tuition Reimbursement
Guardian Fire Protection Services is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because he or she is an individual with a disability, protected veteran or other status protected by federal, state, and local laws.
This link leads to the machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.
#GuardianFireProtection #Rockville #MarylandJobs #FireProtection #Hiring #FireSprinkler #OperationsManager
Operations Director
Operations manager job in Ranson, WV
The Operations Director is a management level, overtime exempt position responsible for leading and optimizing the City's administrative, operational, and technological functions. This includes procurement, contract oversight, construction project support, municipal court administration, information technology management, cybersecurity, risk management, human resources development (excluding payroll and benefits administration), website and digital services oversight, employee safety and training, and citywide project management.
The Director develops and implements operational policies and procedures, supports employees and departments, and ensures efficient service delivery across City functions. This role also provides direct oversight of court related administrative work, serves as the primary point of contact for the City's IT contractor, manages internal and external requests for proposals or solicitations, advises on organizational development, and ensures compliance with legal and regulatory standards. The Director further leads planning, execution, and monitoring of major City initiatives and projects.
The final scope of responsibilities for this position may be refined based on the strengths and experience of the selected candidate, with certain duties expanded or reassigned as appropriate.
Essential Duties and Tasks:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Operational Oversight & Administration
Develops and enforces administrative policies and procedures for assigned operational functions.
Directs purchasing processes for City operations, including general supply procurement and internal purchase requests.
Serves as the primary point of contact for vendor solicitations, sales pitches, and unsolicited service proposals.
Oversees contract development and ongoing compliance for City operations, including facility services such as cleaning, pest control, utilities, and maintenance agreements.
Negotiates and manages leases and utility service contracts for City owned properties.
Provides support for audits, insurance reviews, and finance related operational activities.
Continuously evaluates internal processes and recommends improvements for greater efficiency and service delivery.
Oversees document retention and preservation standards for all City Hall offices.
Information Technology & Security Management
Oversees and manages the City's IT infrastructure to ensure a secure, stable, and effective operating environment.
Develops and implements cybersecurity policies, data protection procedures, and system security improvements.
Recommends and manages IT upgrades, software transitions, and long term technology planning.
Oversees the City's website, digital services, and online public interfaces to ensure accessibility and esponsiveness.
Serves as the main point of contact for IT contractor support tickets and provides initial troubleshooting for staff as appropriate.
Human Resources & Employee Development
Supports human resources functions related to employee relations, training, and professional development.
Develops citywide training programs for staff, elected officials, and board or commission members.
Advises department heads on workplace culture, conflict resolution, communication practices, and organizational efficiency.
Coordinates duties associated with hiring processes, including advertisement of vacancies, monitoring applications, conducting background checks, and new employee onboarding activities (email setup, workspace preparation, and technology access).
Assists with employee leave programs including FMLA coordination, short term and long term disability requests, workers compensation injury reporting and claims management, and workforce adjustment requests.
Facilitates periodic benefit presentations and employee information sessions, such as retirement and supplemental insurance briefings.
Risk Management
Identifies and mitigates operational, financial, and legal risks tied to municipal operations, procurement, contracts, and grant administration.
Develops and enforces compliance policies consistent with federal, state, and local regulations.
Monitors internal processes for potential compliance concerns and implements corrective actions.
Advises on contract oversight, grant reporting, procurement standards, and regulatory requirements to minimize liability.
Coordinates with insurance carriers and legal counsel to maintain appropriate coverage and manage risk exposure.
Oversees claims reporting and management for employee injuries, auto or property damage incidents, and ensures new assets are properly added to coverage inventories.
Municipal Court Administration
Oversees the operations of the Ranson Municipal Court, ensuring compliance with legal requirements.
Supervises the Municipal Court Clerk and coordinates as needed with the Municipal Prosecutor and Judges.
Coordinates with the City Prosecutor and Municipal Judges to ensure accurate recordkeeping and adherence to procedural requirements
Project Management & Strategic Planning
Leads planning, scheduling, and execution of major City projects and initiatives.
Oversees construction and renovation efforts, including architectural and engineering coordination.
Works collaboratively with departments, contractors, consultants, and partner agencies to ensure successful project outcomes.
Prepares and analyzes project reports to evaluate progress, budget adherence, and achievement of objectives.
Assists in capital project planning across one year, three year, five year, and long range (ten year) cycles.
Administrative Grant Management
Assists with identifying, applying for, and administering grants that support City operations and capital projects.
Ensures compliance with grant requirements, reporting obligations, and financial tracking standards.
Works with department heads to manage grant funded initiatives and monitor expenditures.
Maintains grant records, timelines, and deadlines to ensure timely submissions, amendments, and closeouts.
Minimum Qualifications:
Education & Experience:
A bachelor's degree in business administration, public administration, operations management, information technology, or a related field and at least five years of progressively responsible experience in municipal administration, operations management, IT management, or project management, with at least two years in a supervisory capacity; OR
A combination of education and relevant experience, including a minimum of three years in a supervisory role, may be considered in lieu of a degree.
Knowledge, Skills, and Abilities:
The requirements listed below are representative of the knowledge, skills, and /or abilities required to perform the job successfully:
Strong leadership and strategic planning skills.
Expertise in contract management, procurement, and budget oversight.
Knowledge of municipal court procedures and general municipal administration.
Proficiency in IT infrastructure management and cybersecurity best practices.
Strong problem-solving ability with a focus on proactive process improvement.
Excellent communication and interpersonal skills to collaborate with government officials, staff, and external partners.
Ability to manage multiple projects and meet deadlines effectively.
Physical Requirements and Work Environment
Primarily a sedentary office role, with occasional travel for meetings, training, and project site visits.
Requires attention to detail, document review, and extended computer use.
Reasonable accommodations may be made for individuals with disabilities.
This job description reflects management's assignment of essential functions, and nothing herein restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Reporting Responsibility: City Manager
Review Responsibility: City Manager
District Manager
Operations manager job in Gaithersburg, MD
Job Details Gaithersburg, MD Full Time $90000.00 - $105000.00 Base+Commission/year Territory ManagerDescription
Territory/District Manager - Lead, Inspire, and Drive Success
Are you a dynamic leader with a passion for motivating teams and driving sales? At Mobilelink, we're looking for a Territory/District Manager who thrives on coaching, inspiring, and leading by example. This is more than just a job-it's an opportunity to shape the future of retail, build high-performing teams, and take your career to new heights.
Why You'll Love This Role
As a Territory/District Manager, you'll be the driving force behind multiple stores, ensuring exceptional customer experiences, mentoring Retail Store Managers, and empowering sales teams to exceed goals and grow the brand. Your leadership will directly impact business success, team development, and customer loyalty.
What You'll Be Doing
Inspire and Lead: Set the standard for excellence by coaching, mentoring, and motivating Retail Store Managers and their teams
Maximize Performance: Challenge and develop store leaders to drive sales and deliver top-tier customer service.
Foster a Winning Culture: Build an empowered and high-energy team that delivers innovative customer solutions aligned with company goals.
Drive Business Growth: Initiate and lead business improvements to maximize results across all locations.
Develop Talent: Create an environment that encourages continuous learning and career growth.
Ensure Operational Excellence: Maintain inventory accuracy, enforce cash handling policies, and uphold company standards at every level.
What We're Looking For
3-5 years of retail leadership experience (preferably in cell phone or consumer electronics, but open to retail leaders from QSR and other industries).
Multi-unit management experience - you know how to lead and scale success across multiple locations.
Strong recruiter and mentor - you have a passion for finding and developing top talent.
Proven track record of training and performance management - you know how to inspire results.
Flexibility to work nights and weekends as needed to support your team.
What's in It for You
Competitive Pay: $90,000 - $105,000 (includes Base, Bonus & Profit Sharing)
Career Advancement - Mobilelink Level Up Program At Mobilelink, we believe in recognizing and rewarding talent. Through our Level Up program, high-performing team members are offered a clear and accelerated path to advancement.
Eligible employees may be considered for promotion within 6 months based on performance, leadership potential, and business needs. This is your chance to grow your career with a company that values drive, dedication, and results.
Make an Impact: Your leadership will directly influence the success of multiple locations.
If you're ready to take charge, inspire teams, and lead a growing brand to success, apply today!
#MLTA
Qualifications
What We're Looking For
2+ years of retail leadership experience (preferably in cell phone or consumer electronics, but open to retail leaders from QSR and other industries).
Multi-unit management experience - you know how to lead and scale success across multiple locations.
Strong recruiter and mentor - you have a passion for finding and developing top talent.
Proven track record of training and performance management - you know how to inspire results.
Flexibility to work nights and weekends as needed to support your team.
Director Business Transformation Program Ops
Operations manager job in Carlisle, PA
Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.
Position Summary:
The Business Transformation Program Ops Director leads the strategy, governance, and orchestration of the entire transformation initiative. Serving as the operational and analytical nerve center, this role ensures alignment of workstreams, resources, timelines, and third-party partners to a unified delivery roadmap. This leader integrates business and IT planning, milestone management, change management, and value tracking, driving accountability and transparency at every stage. This role provides the structured framework and disciplined oversight necessary to guide the enterprise through a complex, multi-year transformation journey.
Duties & Responsibilities:
* Lead a dedicated Program Ops team, including functional managers, analysts, and third-party partner liaisons as required for successful transformation
* Own the integrated transformation roadmap across business and IT towers, aligning sequencing and milestones
* Manage interdependencies across functional workstreams, technology delivery, change enablement, and key programs connected to the transformation
* Operate as a liaison between business and IT leadership to align sequencing and milestone readiness
* Coordinate performance reporting and KPI tracking, enabling executive visibility into progress and value realization
* Guide program-level issue and risk management, escalating critical blockers as needed
* Support transformation leadership in strategic communications and progress reviews
* Coordinate with Strategy, Tech, HR, Communications, Training, & Finance partners on resourcing, retention, value tracking, and organizational change management tied to transformation priorities
* Ensure consistency in working models, methodologies, and tools (e.g., RAID logs, dashboards, decision trackers) used across the program
* Partner with system integrators and external consultants on delivery structure, staffing, and adherence to timelines
* Lead program financial management, budgeting, and funding allocation across transformation waves.
* Serve as the lead facilitator of cross-functional governance forums, portfolio reporting, and transformation health indicators
* Support transformation leadership in strategic communications, governance forums, and other activities necessary to enhance ADUSA's transformation management capability
* Additional job duties may be assigned as needed to meet the needs of the business and support our values
Qualifications:
* Bachelor's degree in business, operations, technology, or related field
* 10+ years of experience in program or portfolio management within enterprise-wide initiatives, with at least 3 years in a leadership role
* Deep understanding of transformation governance structures and milestone-based delivery approaches.
* Proven track record managing large-scale ERP or system-enabled business transformations
* Strong leadership, interpersonal, and communication skills, building and maintaining effective relationships with stakeholders
* Comfort with program analytics, budgeting, forecasting, and resource allocation processes
* 25-50% travel required
Preferred Qualifications:
* Experience in a transformation office (TMO), PMO, or enterprise strategy function
* Familiarity with SAP, Oracle, or comparable ERP implementation frameworks and methodologies
* Ability to synthesize executive sponsor inputs, functional team requirements, and external partner contributions into integrated delivery plans
* Experience supporting complex change, data, or process streams within transformation programs
* Advanced proficiency with PowerPoint & Excel
* PMP Certification
* ProSci Certification
ME/NC/PA/SC Salary Range: $139,120 - $208,680
IL/MA/MD/NY Salary Range: $160,000 - $240,000
Actual compensation offered to a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws.
#LI-RC1 #LI-HYBRID
At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent.
Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.
Our associates are the heartbeat of our organization. We are committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by our values of courage, care, teamwork, integrity (and even a little humor), we are dedicated to being a great place to work.
We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.