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Receptionist/human resources assistant vs administrative receptionist

The differences between receptionist/human resources assistants and administrative receptionists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a receptionist/human resources assistant and an administrative receptionist. Additionally, a receptionist/human resources assistant has an average salary of $35,765, which is higher than the $31,502 average annual salary of an administrative receptionist.

The top three skills for a receptionist/human resources assistant include greeting visitors, data entry and customer service. The most important skills for an administrative receptionist are customer service, patients, and data entry.

Receptionist/human resources assistant vs administrative receptionist overview

Receptionist/Human Resources AssistantAdministrative Receptionist
Yearly salary$35,765$31,502
Hourly rate$17.19$15.15
Growth rate--8%
Number of jobs63,70491,892
Job satisfaction--
Most common degreeBachelor's Degree, 41%Bachelor's Degree, 35%
Average age4350
Years of experience22

What does a receptionist/human resources assistant do?

Receptionists/human resources assistants perform a wide range of administrative duties. Chiefly, they are required to answer employee questions, process mail, create and distribute documents, giving customer service to employees, and serving as a liaison with vendors and administrators. This is a position that demands proficiency in written and verbal communication, as well as word processing, calendaring, and spreadsheet skills. Also, a positive attitude and flexibility is a definite must.

What does an administrative receptionist do?

An administrative receptionist is responsible for performing administrative tasks, handling visitors' inquiries and concerns, verifying appointments, and leading them to the appropriate personnel and department, as well as handling and routing calls. Administrative receptionists also keep records of the staff meeting and executive conference, including company and promotional events. They receive packages and mail, sort documents, manage office supply inventories, create incident reports, and report suspicious guests within the premises. An administrative receptionist must have excellent communication and customer service skills, especially on resolving and escalating complaints.

Receptionist/human resources assistant vs administrative receptionist salary

Receptionist/human resources assistants and administrative receptionists have different pay scales, as shown below.

Receptionist/Human Resources AssistantAdministrative Receptionist
Average salary$35,765$31,502
Salary rangeBetween $29,000 And $43,000Between $25,000 And $38,000
Highest paying City-Oakland, CA
Highest paying state-Washington
Best paying company-Beacon Hill Staffing Group
Best paying industry-Technology

Differences between receptionist/human resources assistant and administrative receptionist education

There are a few differences between a receptionist/human resources assistant and an administrative receptionist in terms of educational background:

Receptionist/Human Resources AssistantAdministrative Receptionist
Most common degreeBachelor's Degree, 41%Bachelor's Degree, 35%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaWestern Carolina University

Receptionist/human resources assistant vs administrative receptionist demographics

Here are the differences between receptionist/human resources assistants' and administrative receptionists' demographics:

Receptionist/Human Resources AssistantAdministrative Receptionist
Average age4350
Gender ratioMale, 5.8% Female, 94.2%Male, 8.0% Female, 92.0%
Race ratioBlack or African American, 10.7% Unknown, 4.9% Hispanic or Latino, 21.4% Asian, 8.1% White, 53.9% American Indian and Alaska Native, 0.9%Black or African American, 9.4% Unknown, 3.9% Hispanic or Latino, 16.4% Asian, 3.8% White, 65.7% American Indian and Alaska Native, 0.7%
LGBT Percentage15%6%

Differences between receptionist/human resources assistant and administrative receptionist duties and responsibilities

Receptionist/human resources assistant example responsibilities.

  • Operate TALEO software system for managing prospective and current employee application status and procedures
  • Prepare PowerPoint presentations for all new hires.
  • Set up systems, for FMLA tracking, benefits and EEO tracking.
  • Investigate and resolve EEO complaints internally and with EEOC and local agencies.
  • Select to attend week-long training relate to all aspects of using ADP payroll system.
  • Update reports on a daily basis resulting in the strict compliance of EEO requirements.
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Administrative receptionist example responsibilities.

  • Manage travel reimbursements, and reconcile process and forward to payroll for assign individuals.
  • Act as primary liaison between patients, physical therapists and physicians while accomplishing miscellaneous duties necessary for maintaining operations.
  • Sort first class mail, FedEx, campus mail and all incoming mail daily.
  • Draft correspondence and other written material, develop PowerPoint slides and graphic presentations for demographic analysts.
  • Issue shipping instructions and provide routing information to ensure that payroll delivery times and locations are coordinate.
  • Greet visitors, and respond to telephone and in-person requests for information for sole-practitioner office serving several hundr patients.
  • Show more

Receptionist/human resources assistant vs administrative receptionist skills

Common receptionist/human resources assistant skills
  • Greeting Visitors, 11%
  • Data Entry, 10%
  • Customer Service, 8%
  • Phone Calls, 7%
  • Background Checks, 7%
  • Front Desk, 6%
Common administrative receptionist skills
  • Customer Service, 18%
  • Patients, 12%
  • Data Entry, 11%
  • Phone Calls, 8%
  • Front Desk, 6%
  • Word Processing, 4%

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