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The differences between receptionist/human resources assistants and administrative receptionists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a receptionist/human resources assistant and an administrative receptionist. Additionally, a receptionist/human resources assistant has an average salary of $35,765, which is higher than the $31,502 average annual salary of an administrative receptionist.
The top three skills for a receptionist/human resources assistant include greeting visitors, data entry and customer service. The most important skills for an administrative receptionist are customer service, patients, and data entry.
| Receptionist/Human Resources Assistant | Administrative Receptionist | |
| Yearly salary | $35,765 | $31,502 |
| Hourly rate | $17.19 | $15.15 |
| Growth rate | - | -8% |
| Number of jobs | 63,704 | 91,892 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 41% | Bachelor's Degree, 35% |
| Average age | 43 | 50 |
| Years of experience | 2 | 2 |
Receptionists/human resources assistants perform a wide range of administrative duties. Chiefly, they are required to answer employee questions, process mail, create and distribute documents, giving customer service to employees, and serving as a liaison with vendors and administrators. This is a position that demands proficiency in written and verbal communication, as well as word processing, calendaring, and spreadsheet skills. Also, a positive attitude and flexibility is a definite must.
An administrative receptionist is responsible for performing administrative tasks, handling visitors' inquiries and concerns, verifying appointments, and leading them to the appropriate personnel and department, as well as handling and routing calls. Administrative receptionists also keep records of the staff meeting and executive conference, including company and promotional events. They receive packages and mail, sort documents, manage office supply inventories, create incident reports, and report suspicious guests within the premises. An administrative receptionist must have excellent communication and customer service skills, especially on resolving and escalating complaints.
Receptionist/human resources assistants and administrative receptionists have different pay scales, as shown below.
| Receptionist/Human Resources Assistant | Administrative Receptionist | |
| Average salary | $35,765 | $31,502 |
| Salary range | Between $29,000 And $43,000 | Between $25,000 And $38,000 |
| Highest paying City | - | Oakland, CA |
| Highest paying state | - | Washington |
| Best paying company | - | Beacon Hill Staffing Group |
| Best paying industry | - | Technology |
There are a few differences between a receptionist/human resources assistant and an administrative receptionist in terms of educational background:
| Receptionist/Human Resources Assistant | Administrative Receptionist | |
| Most common degree | Bachelor's Degree, 41% | Bachelor's Degree, 35% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | Western Carolina University |
Here are the differences between receptionist/human resources assistants' and administrative receptionists' demographics:
| Receptionist/Human Resources Assistant | Administrative Receptionist | |
| Average age | 43 | 50 |
| Gender ratio | Male, 5.8% Female, 94.2% | Male, 8.0% Female, 92.0% |
| Race ratio | Black or African American, 10.7% Unknown, 4.9% Hispanic or Latino, 21.4% Asian, 8.1% White, 53.9% American Indian and Alaska Native, 0.9% | Black or African American, 9.4% Unknown, 3.9% Hispanic or Latino, 16.4% Asian, 3.8% White, 65.7% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 15% | 6% |