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The differences between solution sales representatives and sales/account representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a solution sales representative and a sales/account representative. Additionally, a solution sales representative has an average salary of $78,463, which is higher than the $56,954 average annual salary of a sales/account representative.
The top three skills for a solution sales representative include marketing campaigns, customer satisfaction and sales process. The most important skills for a sales/account representative are customer service, CRM, and sales process.
| Solution Sales Representative | Sales/Account Representative | |
| Yearly salary | $78,463 | $56,954 |
| Hourly rate | $37.72 | $27.38 |
| Growth rate | 4% | 4% |
| Number of jobs | 198,547 | 257,122 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 68% | Bachelor's Degree, 69% |
| Average age | 47 | 47 |
| Years of experience | 4 | 4 |
A solution sales representative is responsible for selling and promoting the company's goods and services to clients and customers, recommending appropriate merchandise solutions depending on the customers' needs and budget limitations. Solution sales representatives identify leads through directories research and customer referrals, developing effective sales pitch to attract potential clients by discussing everything about the services. A solution sales representative must have excellent communication skills, especially in responding to the customers' inquiries and concerns, processing orders, and resolving complaints.
A sales account representative is responsible for managing and responding promptly to customer complaints and queries of clients. They focus on customer concerns and contact prospects. They work on upselling or cross-selling products and services, collaborating with account executives, and prepare reports to upper management. This job requires you to be a goal-driven person, energetic, and have excellent communication skills. Moreover, this is a challenging job; at times, it requires being extra polite and calm in handling customer complaints and other related situations.
Solution sales representatives and sales/account representatives have different pay scales, as shown below.
| Solution Sales Representative | Sales/Account Representative | |
| Average salary | $78,463 | $56,954 |
| Salary range | Between $50,000 And $120,000 | Between $39,000 And $81,000 |
| Highest paying City | Boston, MA | Olympia, WA |
| Highest paying state | Washington | Washington |
| Best paying company | Capgemini | Smartsheet |
| Best paying industry | Transportation | Technology |
There are a few differences between a solution sales representative and a sales/account representative in terms of educational background:
| Solution Sales Representative | Sales/Account Representative | |
| Most common degree | Bachelor's Degree, 68% | Bachelor's Degree, 69% |
| Most common major | Business | Business |
| Most common college | Stanford University | SUNY College of Technology at Alfred |
Here are the differences between solution sales representatives' and sales/account representatives' demographics:
| Solution Sales Representative | Sales/Account Representative | |
| Average age | 47 | 47 |
| Gender ratio | Male, 69.4% Female, 30.6% | Male, 57.8% Female, 42.2% |
| Race ratio | Black or African American, 3.9% Unknown, 3.7% Hispanic or Latino, 14.4% Asian, 5.2% White, 72.6% American Indian and Alaska Native, 0.2% | Black or African American, 3.9% Unknown, 3.7% Hispanic or Latino, 14.6% Asian, 5.2% White, 72.4% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 6% | 6% |