Technical specialist jobs in Billings, MT - 34 jobs
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Client Support Specialist
Reciprocity Industries 3.8
Technical specialist job in Billings, MT
Apply Job Type Full-time Description
Our Billings, Montana office is currently seeking Client Support Specialists.
The Client Support Specialist plays a vital role in delivering compassionate, high-quality service while supporting both the Intake and Litigation departments. This position requires adaptability to meet evolving needs and includes responsibilities such as responding to client inquiries, conducting intake interviews, verifying eligibility, completing client questionnaires, retrieving and organizing documentation, and guiding clients through legal processes with clarity and care.
KEY RESPONSIBILITIES:
Respond to incoming calls and messages, ensuring clients feel heard, respected, and supported.
Conduct interviews and complete intake forms to gather and verify client information.
Determine client eligibility based on established criteria.
Clearly explain legal processes and resources.
Facilitate timely completion of contracts and forms, including obtaining required signatures.
Provide ongoing reassurance to clients to maintain trust and satisfaction.
Follow up to ensure all documentation and required steps are accurately completed.
Maintain adherence to company standards and intake procedures for consistent service quality.
Identify and suggest improvements to enhance client experience and operational efficiency.
Collaborate with intake or litigation support team and management to achieve performance goals.
Participate in regular training sessions to stay informed on campaigns and procedures.
Perform other tasks as required by management, ensuring a flexible approach to various needs.
KEY SKILLS:
Demonstrates strong customer service, interpersonal, and verbal communication skills to effectively engage diverse clients, explain processes, and gather accurate information with empathy and cultural sensitivity.
Maintains strict confidentiality, exercises sound judgment in assessing eligibility, and handles sensitive information with professionalism and discretion.
Works both independently and as part of a team to achieve goals, support process improvements, and communicate effectively in group settings.
Delivers high-quality, accurate documentation by following established procedures and organizational standards with attention to detail and follow-through.
Stays flexible and proactive when responding to shifting priorities, managing multiple tasks, and anticipating departmental needs.
Produces clear, well-edited written materials for documentation and internal communication, adapting messaging as needed.
Embraces continuous learning and development, quickly adapting to new tools, procedures, and campaign requirements.
Takes ownership of work, learns from feedback, and makes informed decisions using available information.
MINIMUM QUALIFICATIONS:
Must be at least 18 years of age or older.
Working knowledge of Microsoft Office Suite, Adobe, and other similar software.
Must be able to read, comprehend, and follow written and verbal instructions.
PHYSICAL REQUIREMENTS:
Prolonged periods of sitting.
Perform repetitive tasks such as typing and clicking.
Must be able to lift and move light items up to 20 pounds at times.
Must be able to bend, reach, push, pull, lift, and sit.
The physical demands are representative of those that must be met to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
BENEFITS:
The company offers a comprehensive benefits package including:
Medical, dental, and vision.
Voluntary life, accident, critical illness, hospital indemnity, and short-term disability.
Vacation, sick and floating holidays.
Employee assistance program.
Paid parental leave.
401(k) retirement plan.
DISCLAIMER:
This is not meant to be an all-inclusive list of duties and responsibilities
for this position
but constitutes a general definition of the position's scope and function.
EQUAL OPPORTUNITY EMPLOYER:
We are
an equal
opportunity
employer
and value diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other legally protected status.
If you require
a reasonable
accommodation to complete the application or interview process, please contact us at
.
$28k-35k yearly est. 2d ago
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Associate Software Support Specialist
Tyler Technologies 4.3
Technical specialist job in Billings, MT
School ERP Pro is a software solution designed to meet the financial needs - payroll, human resources, general ledger, fixed assets, and accounts receivable - in school districts in 30 states across the country. This role provides basic-level software support for Tyler clients in the use, functionality, and understanding of our products and databases for issues that are easily solved. The Associate Software Support Specialist is an entry-level position, learning how to ensure timely resolution of client software issues through data analysis and functionality troubleshooting using multiple development tools, best practice communication, team coordinated testing, and other available tools for resolving issues. The Associate Software Support Specialist is expected to continually grow and expand knowledge of the product.
Responsibilities
* Provides inbound phone, web or email software support to resolve client inquiries and problems which are easily solved.
* Analyzes data reports, forms, and web technologies commensurate with level of training and understanding.
* Determines whether to resolve issues personally or to refer to a more experience team member.
* Responsibly communicates to all parties involved in issue resolution to meet and manage client expectations.
* Uses Tyler's client management system to create, track, and/or update details on the specifics of client issue(s).
* May assist with writing estimates for software modification specifications and documentation of support processes.
* May submit client issues to development team for resolution as needed.
* Performs Quality Assurance testing for software module upgrades/changes. Analyzes results to ensure that software performs as required.
* May create or enhance documentation throughout the support process.
* Commits to expanding technological skills and knowledge of the Tyler products.
* Demonstrates awareness of and adherence to Company policies as outlined in the Employee Handbook. These include, but are not limited to, Safety, Equal Employment Opportunity, Business Ethics, and Anti-Harassment policies.
* Performs other duties as assigned.
Qualifications
* Bachelor's degree in Accounting/Finance or related field or equivalent experience.
* Experience with Accounting, Finance and/or Payroll preferred
* Excellent interpersonal skills.
* Effective decision making and problem solving skills involving troubleshooting basic to moderate issues.
* Strong organizational skills.
* Effective analytical ability, particularly in a technical environment.
* Excellent written and verbal communication skills.
* Basic knowledge and understanding of database structures including fields, tables, views, database objects, etc.
* Knowledgeable with Microsoft Office.
* Knowledge and understanding of software development tools a plus.
$59k-72k yearly est. Auto-Apply 54d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical specialist job in Billings, MT
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$26k-33k yearly est. 12d ago
Customer Technical Specialist
Peraton 3.2
Technical specialist job in Billings, MT
Responsibilities Peraton is hiring Customer TechnicalSpecialist's to support the Department of Homeland Security (DHS)/ Transportation Security Administration (TSA) customer at airports across the U.S. The primary duties are to provide IT-related operational and project support for the Federal Security Director, staff, and the screening workforce. Roles and responsibilities include delivering professional, high-quality services and a variety of technologies across the airport as well as off-site locations. Additionally, the role will be responsible for providing technical guidance for directing and monitoring information systems operations while adhering to contracted service level agreements which require judgment in maintaining IT operations, making recommendations, supporting multiple Operations and Maintenance (O&M) project related activities.
* The position requires on-site work at our Billings, MT location.
* Must be willing to travel up to 75%.
Day to Day Work Responsibilities:
* Provide hands-on technical support for a wide range of IT and network systems including:
* Cisco switches, fiber backbones, and network infrastructure
* Desktops, laptops, tablets, printers, scanners, and peripherals
* Communication equipment (VoIP phones, cell phones, VTC units)
* Transportation security systems such as duress alarms and Electronic Time and Attendance System (eTAS) clocks
* Troubleshoot and resolve hardware, software, and network issues both remotely and in-person.
* Perform installation and configuration of end-user devices such as laptops, mobile devices, VTC units, and other peripherals.
* Support infrastructure components like fiber backbones, patch panels, and network interconnectivity, ensuring secure and reliable communications.
* Log and manage updates through a ticketing system, maintaining accurate asset and configuration records.
* Conduct routine IT inventory audits, update cabinet documentation, and ensure equipment records are current.
* Partner with Peraton leadership to recommend technology and process improvements that enhance service delivery and customer experience.
* Deliver support with a professional presence - often directly assisting senior government personnel in high-profile environments.
* Provides technical support for end user devices, hardware (laptops, desktops, printers, tablets, mobile devices) and peripherals, software (COTS, GOTS, Web), network infrastructure (routers, switches, etc.), Voice over Internet Protocol (VoIP), audiovisual display systems, analog and wireless technologies.
* Schedules and coordinates customer desk-side support for the installation of new software or to performance hardware or software break/fix activities.
* Investigates and resolves all connectivity issues related to end-user, site infrastructure and STIP IT equipment.
#TSAImpact
Qualifications
Basic Qualifications:
* Bachelor's degree and 0 years' experience or Associate's degree and 2 years' experience or HS diploma/equivalent and 4 years experience.
* U.S. Citizenship must have the ability to obtain / maintain a DHS Entrance on Duty (EOD) clearance.
* Experience with desk-side IT support.
* Experience supporting variety of IT technologies (Laptops, Mobile devices, etc.)
Preferred Qualifications:
* Relevant DHS focused experience
* A+ Certification
* Network+ Certification
* Cisco & Microsoft Certifications
* Ability to install Cisco switches and complex fiber backbone interconnectivity.
* Knowledge and experience connecting/patching/repairing Cat6 & fiber infrastructure.
* Ability to communicate in a professional manner with senior executive government staff.
Physical Requirements:
* Ability to spend 4+ hours per day on your feet, often walking long distances throughout airport and office environments to support customer equipment.
* Ability to lift 40-50 pounds when installing IT equipment.
* Ability to push/pull carts to transport equipment.
* Ability to kneel, bend, and reach under desks to connect or repair cabling, and connect patch cables from patch panels to network switches.
* Physical activity may include climbing ladders, stooping, kneeling, crouching, reaching, walking, pushing, pulling, lifting, grasping, and using hand tools.
* Required to have close visual acuity to perform activities such as viewing a computer terminal.
* Subject to hazards such as proximity to moving mechanical parts, moving vehicles, and electrical current.
Peraton Overview
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.
Target Salary Range
$30,000 - $48,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.
EEO
EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.
$30k-48k yearly Auto-Apply 4d ago
On-Call IT Field Technician - Billings, MT - Hiring Now
Geeks On Site 3.1
Technical specialist job in Billings, MT
On-Call IT Field Technician - PC, Mac, Printer & Scanner Support
💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability
⚠️ Important Note
This is an on-call, 1099 independent contractor role with no guaranteed hours.
You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept.
About Geeks on Site
Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more.
About the Role
We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers.
This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700).
You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally.
Key Responsibilities
Diagnose and repair hardware/software issues on Windows and mac OS systems
Resolve boot errors, OS issues, and login problems
Set up or troubleshoot Wi-Fi and wired internet connections
Replace or upgrade hardware (HDD, RAM, cooling fans, etc.)
Configure or connect printers and scanners (Canon, HP, Brother, etc.)
Address common printer error codes (e.g., ink absorber, paper feed, connectivity)
Perform general maintenance on multifunction printers (MFPs)
Reinstall operating systems using bootable USBs or recovery media
Install remote tools or shortcuts as requested
Communicate clearly with customers and provide basic post-service support
Document service visits and escalate complex issues as needed
Requirements
2+ years of field IT support experience, including computer and printer work
Familiarity with Canon, HP, and other common printer brands
Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts)
Experience with both Windows (10/11) and mac OS troubleshooting
Must have personal tools (bootable USB, screwdriver set, etc.)
Reliable vehicle and valid driver's license
Smartphone with camera and data for documentation and communication
Ability to work independently and maintain a professional demeanor
Benefits
Compensation
$35 per hour for on-site time
Flexible scheduling - accept only the jobs that match your route and availability
National brand recognition and continuous job offers
Dispatch and tech support team available to assist remotely
✅ What to Expect After You Apply
📞 Intro Call - A recruiter will contact you for a quick chat
📝 Onboarding - Complete paperwork and tax forms electronically
🔍 Background Check - Mandatory before activation
📅 Set Your Availability - You enter your availability in our tech portal
📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills
Join Our Technician Network
If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.
$35 hourly Auto-Apply 60d+ ago
Now Hiring IT and Telecom Field Technicians
Hardy Industries 3.7
Technical specialist job in Billings, MT
Benefits:
Flexible schedule
Opportunity for advancement
Profit sharing
This Is
Not
Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks - one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you.
Job Responsibilities
Perform a wide range of technical tasks including but not limited to:
OS installations, hardware diagnostics, and software setup
Structured cabling (including drilling, running, and dressing cables)
Telecom work (punch-downs, demarc extensions, etc.)
Work independently across various environments: retail, medical, restaurant, and corporate
Maintain a high standard of professionalism with clients
Be on call and ready to respond to service requests within your territory
Preferred Skills & Experience
PC and printer troubleshooting experience (a strong plus)
At least 1 year of I.T. or Telecom experience, and one of the following:
A+ Certification
Network+ Certification
OR 5+ years verifiable field experience in I.T./Telecom
Required Equipment & Qualifications
Reliable personal vehicle (Public transportation not accepted)
Valid driver's license
Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers).
Laptop with Ethernet port
Smartphone with mobile hotspot
Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage.
Punctual, courteous, and presentable
Compensation & Perks
Paid hourly while on site
1099 contractor position
Travel pay included (based on time travel; approx. 80-mile radius from home)
App-based tracking for job time and travel
Exposure to new and exciting technologies and clients
Opportunity to expand your skills and industry knowledge
About AMG Tech Support
AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected.
Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive. Compensation: $18.00 - $25.00 per hour
About Us Our mission is full dedication to reinventing business models and everyday products with you, the consumer, in mind. From I.T, to Internet and Network Infrastructure.We also have VoIP, Remote support, Webhosting and Design, even assist with Corporate Business structure from small to large. And that's just the start.
The Road This Far
Hardy Industries, in concept, began in 2004 in a small two story home in the U.S. Virgin Islands. In the years that followed, and a few reincarnations later, AMG Tech Support was formed in the State of Nevada and has become a fixture in providing field technicians nationally for many of the businesses you see every day. Hardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist.
$18-25 hourly Auto-Apply 60d+ ago
IT Support Tech
Billings Flying Service
Technical specialist job in Billings, MT
The IT Support Tech is responsible for supporting the day-to-day IT operations of Billings Flying Service (BFS). The IT Support Tech shall be responsible for responding to IT systems issues presented by BFS employees through the IT Help Desk support ticketing system, email, and phone contacts. This position will also provide support of IT projects, technology builds, and all technical systems at BFS. This position provides an opportunity to be a part of a fast-growing aerospace company that encourages employees to be creative, entrepreneurial, and take action to find solutions to problems.
DUTIES AND RESPONSIBILITIES
Gathering and triaging employee requests for IT support.
Responding to IT support requests in a timely manner.
Interfacing and communicating with BFS users to assist with resolving IT related problems or technology builds.
Gathering information and examining problems from multiple angles to find and implement the most suitable solutions.
Walking employees through step-by-step resolutions via phone, email or in person.
Physical setup, configuration and support of computers, printers, mobile devices, and all other IT related equipment.
Installing software updates and upgrades, firmware updates, new software installs and other software support.
Onboarding new employee technical setups.
Reclaiming and decommissioning IT devices for employee terminations.
Researching and sourcing the most efficient procurement of any needed IT equipment.
Researching and presenting options for BFS IT to increase efficiency, productivity or quality of services or equipment.
Requirements
SKILLS AND ABILITIES
Demonstratable knowledge of IT systems such as computer systems, security, network and systems administration, databases and data storage systems, and phones systems.
Current knowledge of technology and recent innovations in IT.
Be able to provide technical solutions to problems related to both hardware and software applications that arise in office settings. (Desktops, laptops, printers, monitors, servers, label printers, copiers, surveillance equipment)
Enjoy hands on problem solving that could involve troubleshooting complex problems in an advanced, secure technology platform.
Operational knowledge of computer, network, server, and security equipment, and how all fits together.
Be able to work with minimal supervision with good decision-making skills.
Enjoy taking ownership of projects and issues, working hands on to accomplish tasks.
Be able to learn new information, skills, and ideas to complete projects and tasks as required.
Ability to read, analyze and interpret technical procedures, schematics, and other technically oriented documents.
Work with enterprise software such as Microsoft Windows, Microsoft Office Suite, Enterprise Resource Planning software, and networking software.
The ability to understand and follow instructions and the ability to concentrate is required.
Excellent written, verbal, communication, and interpersonal skills.
Requires the ability to handle multiple priorities at the same time and the ability to follow through on all tasks assigned.
The ability to get along with others or to be part of a team.
Regular attendance at the worksite.
EDUCATION and/or EXPERIENCE
Associate's degree in information technology, or computer/technology, or equivalent field is preferred; work experience or combination of work and education may be substituted.
Previous experience in a technology role is preferred.
Experience with government security requirements compliance and other cybersecurity standards is an asset.
Must be a U.S. Citizen.
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
WORK ENVIRONMENT/PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work performed in an office and factory settings.
Exposure to shop environment such as noise, dust, odors, and fumes.
Occasionally required to lift up to 50 lbs.
Regularly required to sit, stand, bend, reach and move about facilities.
A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.
Billings Flying Service provides equal employment opportunities to minorities, females, veterans, individuals with disabilities, sexual orientation, and gender identity.
Benefits
Full time employment (Mon-Fri, 8:00 AM to 5:00 PM) with competitive compensation based on experience and credentials. Medical, dental and vision insurance. 401K with up to 4% company match. 16 paid holidays per year.
$34k-53k yearly est. Auto-Apply 60d+ ago
IT Support Desk Technician / Level 2
North Elevation Technology Service
Technical specialist job in Billings, MT
Job Description
North Elevation Technology Service of Billings, MT is looking to hire a full-time IT Support Desk Technician / Level 2. Are you ready to take your career to the next level with a growing company? Do you have communication and interpersonal skills equal to your analytical skills? If so, please read on!
This IT Support Desk Technician / Level 2 position earns a competitive wage, based on experience and qualifications. We also offer great benefits, including performance-based incentives, employer-paid medical insurance, a SIMPLE IRA, paid holidays, 2 weeks of paid time off (PTO), paid sick leave, a casual work environment, and fun company culture. If this sounds like the right help desk opportunity for you, apply today!
ABOUT NORTH ELEVATION TECHNOLOGY SERVICE
As a locally-owned managed services provider since 2008, we serve small to mid-sized businesses in the Billings, MT region. We don't advertise; we have built our clients via word of mouth based on our reputation and continue to experience great growth. As we remove the barriers and put technology to work for our clients, they see the benefits of greater efficiency and increased profits. We don't use pre-packaged, one size fits all solutions but we tailor our solutions to their businesses.
In order to hire staff that will put in the effort to really understand our clients' businesses and develop relationships with them, we offer competitive pay, incentives, generous benefits, and a friendly work culture.
A DAY IN THE LIFE OF AN IT SUPPORT TECHNICIAN / LEVEL 2
As an IT Support Desk Technician / Level 2, you play a key role as the main contact for our customer base. You are responsible for maintaining the functionality of their software systems and networks, providing help desk support as well as implementing hardware and software solutions. You provide onsite day-to-day support of their IT assets, including installing or upgrading hardware and software. You are a troubleshooting extraordinaire who can resolve network, server, workstation, and software problems.
While your technical skills are important, your ability to develop and maintain strong professional relationships with our clients is equally important. You are conscientious about carefully documenting any work you do and the changes you make. Your ability to listen to our clients' needs and help them feel heard and valued as you meet their IT needs is invaluable, not only to them but to our success as a company! You love the challenge and variety inherent in your job and that it taps into both your technical and people skills.
QUALIFICATIONS FOR AN IT SUPPORT TECHNICIAN / LEVEL 2
Experience with the installing, troubleshooting, upgrading, migrating, and/or administration of:
Current Microsoft desktop operating systems
Current Microsoft server operating systems
Active Directory, Group Policy, and PowerShell
Microsoft Exchange and Office 365
Virtualization technologies including VMWare and Hyper-V
DNS, DHCP, subnets, routers, and wireless
Do you have a passion for learning all things IT? Can you work independently? Do you enjoy working closely with customers in a team environment? Are you able to manage deadlines and prioritize tasks effectively? Are you trustworthy, discreet, and respectful of confidential information? If so, you might just be perfect for this IT Support Desk Technician / Level 2 position!
WORK SCHEDULE
This full-time help desk position typically works Monday - Friday, 8:00 AM - 5:00 PM.
READY TO JOIN OUR TEAM?
We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this help desk position, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
Location: 59106
Job Posted by ApplicantPro
$34k-53k yearly est. 13d ago
Client Support Specialist
Montana Rescue Mission
Technical specialist job in Billings, MT
Job DescriptionDescription:
JOB TITLE: Client Support Specialist
REPORTS TO: Program Manager
STATUS: Non-Exempt/Full-time
Under the direction of the Program Manager, the Client Support Specialist serves as a primary point of contact for guests, ensuring a safe, welcoming, and structured environment. This position supports the delivery of internal and external services, assists guests with intake and program engagement, and helps maintain the efficient and secure operation of the shelter facility.
ESSENTIAL FUNCTIONS
Serve as the initial point of contact for new guests and re-entries.
Assist Guests with enrollment, renewal, and redetermination for public benefits including Montana Medicaid/Medicare and SNAP (Supplemental Nutrition Assistance Program), CSS does not determine eligibility, make benefit determinations, or provide legal advice.
Support Guests in completing housing applications, including emergency shelter transitions, transitional housing applications, permanent supportive housing, and other housing resources as available.
Welcome guests, provide facility tours, and introduce them to staff and programs.
Complete full intake, initial needs assessments, and required documentation.
Explain MRM programs, expectations, schedules, rules, and policies.
Coordinate with Education and Program staff to enroll guests in appropriate services and classes.
Assist guests with benefits applications, referrals, and obtaining required documentation (e.g., ID, birth certificate, Social Security card).
Support guests in accessing healthcare services, including scheduling appointments, tracking follow-ups, and arranging transportation when necessary.
Participate in goal plan reviews and monitor guest progress.
Address guest concerns, behavioral issues, and escalations in collaboration with the Program Manager.
De-escalate crises and intervene in interpersonal conflicts using trauma-informed practices.
Maintain accurate and timely records in the client management system.
Assist with guest celebrations and special events as directed.
Provide transportation for guests when authorized, properly licensed, and in compliance with MRM vehicle use and insurance policies. (subject to licensure and policy).
Respond appropriately to emergencies (fire, accidents, facility issues).
Support Direct Care Staff with rule compliance, sleeping assignments, and screening procedures.
Provide spiritual guidance, prayer, and faith-based support when requested.
Participate actively in staff meetings and team collaboration.
Perform other duties as assigned.
Requirements:
SKILLS AND QUALIFICATIONS
Committed Christian with a heart for ministry serving individuals experiencing homelessness, addiction recovery, and mental illness.
Ability to model the teachings of Jesus Christ with compassion, discernment, and professionalism.
Strong interpersonal, communication, and conflict-resolution skills.
Ability to remain calm and think clearly in crisis or high-stress situations.
Ability to multitask, follow instructions, and work collaboratively.
Working knowledge of security protocols and facility safety practices.
Proficient with basic computer systems and Microsoft Office applications.
Excellent customer service skills and respect for individual dignity.
Ability to contact and coordinate with emergency services as needed.
CPR/First Aid certification preferred.
Experience in human services, nonprofit, or ministry settings preferred.
Knowledge of substance use disorders and mental illness is beneficial.
WORK CONDITIONS / PHYSICAL REQUIREMENTS
Ability to climb stairs multiple times per shift.
Ability to lift up to 50 lbs.
Work environment may include strong odors and regular interaction with individuals experiencing intoxication, addiction, mental illness, or homelessness.
EDUCATION & EXPERIENCE
Bachelor's degree or equivalent experience preferred.
Previous ministry experiences preferred.
Nonprofit and/or social service experience preferred.
$26k-35k yearly est. 1d ago
Client Support Specialist
Reciprocity Industries, LLC-Active
Technical specialist job in Billings, MT
Job DescriptionDescription:
Our Billings, Montana office is currently seeking Client Support Specialists.
The Client Support Specialist plays a vital role in delivering compassionate, high-quality service while supporting both the Intake and Litigation departments. This position requires adaptability to meet evolving needs and includes responsibilities such as responding to client inquiries, conducting intake interviews, verifying eligibility, completing client questionnaires, retrieving and organizing documentation, and guiding clients through legal processes with clarity and care.
KEY RESPONSIBILITIES:
Respond to incoming calls and messages, ensuring clients feel heard, respected, and supported.
Conduct interviews and complete intake forms to gather and verify client information.
Determine client eligibility based on established criteria.
Clearly explain legal processes and resources.
Facilitate timely completion of contracts and forms, including obtaining required signatures.
Provide ongoing reassurance to clients to maintain trust and satisfaction.
Follow up to ensure all documentation and required steps are accurately completed.
Maintain adherence to company standards and intake procedures for consistent service quality.
Identify and suggest improvements to enhance client experience and operational efficiency.
Collaborate with intake or litigation support team and management to achieve performance goals.
Participate in regular training sessions to stay informed on campaigns and procedures.
Perform other tasks as required by management, ensuring a flexible approach to various needs.
KEY SKILLS:
Demonstrates strong customer service, interpersonal, and verbal communication skills to effectively engage diverse clients, explain processes, and gather accurate information with empathy and cultural sensitivity.
Maintains strict confidentiality, exercises sound judgment in assessing eligibility, and handles sensitive information with professionalism and discretion.
Works both independently and as part of a team to achieve goals, support process improvements, and communicate effectively in group settings.
Delivers high-quality, accurate documentation by following established procedures and organizational standards with attention to detail and follow-through.
Stays flexible and proactive when responding to shifting priorities, managing multiple tasks, and anticipating departmental needs.
Produces clear, well-edited written materials for documentation and internal communication, adapting messaging as needed.
Embraces continuous learning and development, quickly adapting to new tools, procedures, and campaign requirements.
Takes ownership of work, learns from feedback, and makes informed decisions using available information.
MINIMUM QUALIFICATIONS:
Must be at least 18 years of age or older.
Working knowledge of Microsoft Office Suite, Adobe, and other similar software.
Must be able to read, comprehend, and follow written and verbal instructions.
PHYSICAL REQUIREMENTS:
Prolonged periods of sitting.
Perform repetitive tasks such as typing and clicking.
Must be able to lift and move light items up to 20 pounds at times.
Must be able to bend, reach, push, pull, lift, and sit.
The physical demands are representative of those that must be met to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
BENEFITS:
The company offers a comprehensive benefits package including:
Medical, dental, and vision.
Voluntary life, accident, critical illness, hospital indemnity, and short-term disability.
Vacation, sick and floating holidays.
Employee assistance program.
Paid parental leave.
401(k) retirement plan.
DISCLAIMER:
This is not meant to be an all-inclusive list of duties and responsibilities
for this position
but constitutes a general definition of the position's scope and function.
EQUAL OPPORTUNITY EMPLOYER:
We are
an equal
opportunity
employer
and value diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other legally protected status.
If you require
a reasonable
accommodation to complete the application or interview process, please contact us at
******************************
.
Requirements:
$26k-35k yearly est. Easy Apply 5d ago
IT Intern
Entre Technology Services 4.2
Technical specialist job in Billings, MT
Entre Technology Services provides exceptional onsite and remote IT support to small and medium size businesses across Montana, Wyoming, and beyond. We work with a variety of businesses and organizations from Legal, Accounting, Medical, Dental, Manufacturing, Trucking, and nonprofits. We want employees that hold our core values of: Invest in Others, Embrace the Hustle, and the desire to Be Better. Our core focus is to Create Raving Fans every day.
The Position:
We are seeking an enthusiastic and motivated Information Technology Intern to join our IT team. This internship will provide hands-on experience in a dynamic and fast-paced environment. The ideal candidate will assist with various IT-related tasks, including hardware configurations, basic helpdesk support, onsite installations, and project assistance. This is a great opportunity for someone looking to build their career in IT and gain exposure to a wide range of technologies.
Key Responsibilities:
Assist in configuring hardware, including desktops, laptops, and peripherals.
Provide basic helpdesk troubleshooting and support to internal staff for hardware and software issues.
Participate in onsite installations of hardware and software.
Aid in the setup, testing, and deployment of IT systems and devices.
Assist in IT projects, including documenting processes, testing new technologies, and supporting implementation efforts.
Perform routine IT tasks as assigned, ensuring smooth and efficient technology operations.
Work with the team to identify areas for improvement and contribute to enhancing current systems and processes.
Qualifications:
Currently pursuing a degree in Information Technology, Computer Science, or a related field (or equivalent experience).
Basic understanding of computer hardware and software.
Familiarity with operating systems such as Windows, mac OS, and/or Linux.
Strong problem-solving skills and ability to troubleshoot common IT issues.
Excellent communication skills, both written and verbal.
Ability to work independently and as part of a team.
Eagerness to learn new technologies and gain hands-on experience.
Prior internship or volunteer experience in IT support is a plus but not required.
Requirements:
Ability to lift 50+ pounds
Must have a valid driver's license, insurance, and reliable transportation
Legal authorization to work in the U.S.
High School Diploma or GED
Desired Experience:
Desktop Support: 1+ years (Preferred)
Customer Service: 1+ years (Preferred)
Technical support in a production IT environment(s), preferably in multi-site environments: 1 year (Preferred)
Mac, Kaseya, ConnectWise, Sophos, SonicWall, Barracuda, Unifi, experience a plus
$28k-33k yearly est. 25d ago
Clinical Support Lead (PIP)
Maximus 4.3
Technical specialist job in Billings, MT
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The Clinical Support Lead is required to assist the PIP Clinical Lead in performance managing performance management advice and feedback to the Supply Chain Partners to supply a quality professional service to standards of service delivery and performance indicators consistent with contract needs.
Clinical Support Leads ensure professional standards are maintained in all medical work through audit, feedback and Support.
Essential Duties and Responsibilities
* Jointly supporting all HPs with SDM, ensuring each HP has an appropriate support actions and clear progression path. Able to identify trends and risks from available MI.
* Providing structured support for new entrants in line with business need. Providing analysis and clinical intervention to support HPs through their journey to approval. To monitor audit grade run. To complete competency assessment as needed, and to ensure all relevant dates and information are provided to audit support team to share with DWP at approval stage.
* Ensuring all HPs complete required CME and mandatory training in a timely manner.
* To ensure that all HPs are up to date with CPD and have a detailed understanding of any changes relating to PIPAG & DWP guidance to enable effective cascade within the HP community, and provide governance to ensure this is taking place effectively.
* To ensure quality assurance for every clinical task relevant to their team - assessment, audit, SREL, advice, rework. To ensure regular checks are completed and an action plan of support implemented as needed.
* To complete audit/assessment/advice as determined by the business need.
* To maintain personal approval in specific discipline i.e. completing F2F assessments and audit within the required time frame.
Key contacts & Relationships
Internal
Service Delivery Manager
RSDMs/CDMs
Head of PIP Clinical & Operations
Audit CSLs
Trainers
External
Stakeholder meetings as required
Engagement with DWP as and when required
Qualifications & Experience
Essential
Qualified health professional (nurse, occupational therapist, physiotherapist, paramedic)
Competent Disability Analyst
Worked as a competent health professional for a minimum of 1 year
Approval and consistent performance in key PIP tasks
Able to deliver productivity and quality standards agreed between the Maximus and the Department
Enjoy helping others and building relationships, being cooperative and patient, fostering a culture of customer and client focus
Creating and executing action plans to drive performance improvement
Able to coach and inspire HPs
Able to build strong working relationships, influencing and empowering others to make pro-active decisions
Enjoy working on practical and technical tasks, investigating or observing situations to identify and implement solutions
Performance driven with strong performance management to drive continuous improvement
Display confidence and a calm and steady presence to effectively manages difficult situations
Desirable
Experience in a supervisory or leadership role with strong performance focus
Experience of working within a multidisciplinary team and build positive working relationships with both clinical, operational and support services
Individual Competencies
Essential
Able to collate trends and analyse MI to create and action relevant support plans.
To be able to respond proactively to devise solutions at a team level to support performance of the contract.
Able to apply professional skills and manage own professional competence and accountability, in accordance with the appropriate governing body Code of Conduct
Complies with all applicable continuous professional development requirements
Able to effectively develop and support HPs to improve maintain performance standards
Able to ensure that professional practice standards and "best practice" are maintained in all areas of work
Flexible and adaptable
Able to understand and respond proactively to changing customer needs
Able to collaborate effectively with wide variety of needs to drive a performance culture
Able to communicate effectively verbally and in writing, adapt communication to audience needs, and able to interact constructively with a range of audiences
Able to drive innovation, and identify ideas and solutions to benefit the wider business
Travel Requirements
As required throughout region
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
42,500.00
Maximum Salary
£
42,500.00
$41k-70k yearly est. 6d ago
Information Technology Support Specialist - Information Technology (Billings, MT)
Aware 4.3
Technical specialist job in Billings, MT
Requirements
Talents, skills, and abilities:
Requires a Bachelor's Degree in Computer Science or a related field, or equivalent experience.
Well documented work-related history noting skills, knowledge or experience in information technology.
A Valid Montana Driver's License and clean motor vehicle record required
Knowledge, skills, and a well-documented work history in information technology and computer science.
Knowledge of electronic equipment, hardware, software, applications.
Excellent verbal and written communication skills.
Experience within Microsoft 365 environment.
Excellent Microsoft Office Skills.
Benefits:
AWARE proudly offers an excellent benefits package, uniquely designed to support you and your family in staying well, professional growth, and achieving financial security.
AWARE's benefits include:
Annual raises
Tuition Reimbursement
Health Insurance
Dental/Vision Insurance
401(k) with company match
Life Insurance
Wellness programs
Generous paid time off
We are proud to be an equal opportunity employer.
$58k-70k yearly est. 5d ago
Automation Technical Professional - DCS
Wood Group 4.9
Technical specialist job in Billings, MT
Remarkable people, trusted by clients to design and advance the world.
Wood is currently recruiting for a mid-level Automation Technical Professional with a strong background in the Emerson DeltaV DCS & SIS to be based at our client in Billings, MT.
#LI-Hybrid
The Role
Participate in designing and implementing automation systems for oil & gas and process industry projects, engaging in all project phases from front-end engineering to commissioning. Support site surveys, FATs, SATs, and commissioning activities, while reviewing project schedules and cost estimates. Assist procurement with vendor lists, requisitions, and technical evaluations, and travel to customer locations for project implementation (25%).
Our Clients and Projects
Designing the future. Transforming the world.
Wood Systems Integration, the largest vendor-independent system integrator in the world with proven stability for more than 25 years is looking for you! We have an exciting opportunity for a leader, strong problem solver; an individual capable of thinking outside the box and taking initiative to address technical challenges.
Join us and be part of an agile working team that can support office and homed based assignments. This role will work in the office\home and as well as on site at client facilities. The successful candidate will have the ability to work effectively and diligently as an individual engineer and team member in front of both internal and external customers.
We pride ourselves on solving real-world problems for our clients by providing full engineering, consulting, procurement, and construction services to our customers across the globe. Our automation team works on hands-on projects that span the full spectrum - from small integration projects to Main Automation Contractor programs for large, multi-EPC projects.
Applicants must be authorized to work lawfully in the US without sponsorship from Wood, now or in the future.
What we can offer
Meaningful and interesting projects delivered to leaders of industry across oil & gas and process industry projects
Flexible working arrangements that balance client, team and individual needs. Hybrid in Billings, Montana.
Commitment to Diversity and Inclusion across our business with employee networks committed to giving all employees a voice
Competitive salary with regular salary reviews to ensure we are rewarding at the right level in line with the market.
Flexible benefits package that can be adapted to suit your lifestyle
Commitment to continued professional development through development plans tailored to individual needs and interests
Global connections with leading industry experts around the world who are shaping the standards of our profession
Responsibilities
Typical responsibilities
The successful candidate will provide support for local on-site client activities at client facilities with off-hours call out support if needed. Hands-on experience with Emerson DeltaV and DeltaV SIS required. On-site activities will include existing program updates and troubleshooting.
Additional desired skills and qualifications include:
Participate in Automation Engineering projects for the design and implementation of automation systems for oil & gas and process industry projects.
Engage in all phases of automation projects, front-end engineering through detailed design, procurement, configuration, implementation, startup, and commissioning in areas such as DCS Configuration, SCADA, HMI, SIS/FGS PLC programming and interfacing, architecture and networking, and specification development.
Attend and support site surveys, Factory Acceptance Test (FAT's), Site Acceptance Test (SAT's) and commissioning activities for delivered systems.
Review, comment, and provide input on the project schedule and project cost estimate.
Support procurement with vendors lists development, requisition development, technical bid tabulations and clarifications, purchase recommendations, monitor progress and maintain communications with vendors as required.
Candidate will be placed in a client's facility.
Additional travel is possible
Qualifications
What makes you remarkable?
At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world's most critical challenges.
Expected:
Bachelor's Degree is required, preferably in one of the following disciplines: Chemical Engineering, Electrical, Computers/Systems, or Mechatronics.
Must have between 10- and 15-years' Automation experience.
Experience with an operating company, systems vendor, or engineering services provider for the onshore or offshore oil & gas and/or energy industry, is preferred.
At least 10 years of demonstrated experience in Distributed Control Systems (DCS) hardware, network architecture, integration, configuration and programming, industrial protocols, HMI Graphics and databases, and SCADA System configuration and installations.
Hands-on experience with Emerson DeltaV DCS & SIS.
Experience with PLC platforms (Allen Bradley PLC, or Triconex, etc.) is a plus.
Demonstrated proficient knowledge of the principles of relational databases, application interfaces, and Human Machine Interface design and implementation.
Strong background and direct experience with multiple systems platforms, operating systems and the interactions between systems, system hardware and architecture.
Proficient knowledge of P&IDs and instrumentation/control equipment.
Knowledge of MS Office applications (Excel, Word, Access, MS Teams, etc.).
Strong written and verbal communication skills; must be able to communicate effectively with coworkers, clients, and vendors.
Applicants must be authorized to work lawfully in the US without sponsorship from Wood, now or in the future.
$65k-82k yearly est. Auto-Apply 60d+ ago
Data Center Technician - USA - Billings- On-site
Rm Staffing B.V
Technical specialist job in Billings, MT
Reboot Monkey is a global leader in IT solutions, specializing in data center management that simplifies your IT operations. We provide hosting space, future-proof upgrades, and 24/7 support through our smart or remote hands, ensuring seamless, secure, and sustainable service. Our fully remote, round-the-clock management frees businesses from supervision hassles, setting new benchmarks in data center solutions. We're seeking skilled Freelance Data Center Technicians to join our growing team. If you have expertise in data center operations and want flexible work, we'd love to hear from you.
Job Overview:
As a Freelance Data Center Technician, you will play a key role in delivering on-demand support to our global data centers. Your responsibilities will include hardware installation, troubleshooting complex issues, and managing network operations, ensuring optimal performance and reliability. We're looking for someone with deep expertise in data center equipment and software who can work independently while collaborating with remote teams. In this role, you'll be essential to maintaining smooth, secure, and efficient data center operations, contributing to our high standards of service excellence.
Key Responsibilities:
Install, configure, and maintain servers, networking equipment, and other hardware to ensure optimal performance and maximum uptime, facilitating seamless operations within the data center.
Monitor data center operations both remotely and on-site, quickly diagnosing and resolving hardware, software, and connectivity issues to minimize downtime and maintain service reliability.
Configure, manage, and troubleshoot networking devices, including Cisco and Juniper routers, switches, and firewalls, to ensure secure and efficient network operations that align with organizational standards.
Manage and troubleshoot both Linux and Windows-based systems, performing essential updates, patches, and security enhancements to keep systems secure and up-to-date.
Document all installations, repairs, maintenance tasks, and system performance, providing comprehensive reports to the remote management team to ensure transparency and accountability in operations.
Implement and maintain security protocols to protect the integrity of the data center infrastructure, ensuring compliance with industry standards and best practices for data security.
Collaborate with remote IT teams, vendors, and stakeholders to enhance data center operations, actively participating in the planning and execution of projects that drive efficiency and innovation.
What We Offer:
Flexibility: Work around your existing freelance or permanent job. You choose the tickets you want to pick up, with no minimum hour commitment.
Professional Environment: Join a professional work environment where you can reconnect with the practical side of IT.
Competitive Compensation: We offer competitive rewards for your compensation and efforts.
Growth Opportunities: Work with compelling clients and seize opportunities to grow in your field.
Education:
Associate or Bachelor's degree in Computer Science, Information Technology, or a related field is preferred but not required.
Experience:
3+ years of experience in data center operations, with a strong focus on independent or freelance projects.
Technical Skills:
Extensive hands-on experience with Cisco and Juniper networking devices.
Strong proficiency in managing and troubleshooting Windows and Linux-based systems.
Solid understanding of networking principles (TCP/IP, DNS, VPN, VLANs).
Experience with virtualization technologies such as VMware or Hyper-V is a plus.
Certifications:
Valid certifications like Cisco CCNA/CCNP, Juniper JNCIA/JNCIS, or CompTIA Linux+ are highly desirable.
General Requirements:
Ability to travel to various data center locations on short notice.
Flexibility to work outside regular hours, including nights and weekends if required.
Must have access to necessary tools and equipment to perform data center tasks.
Strong problem-solving skills, with the ability to work independently and remotely.
Excellent communication skills for collaboration with remote teams.
$39k-55k yearly est. 60d+ ago
Seasonal, Operations Technical Specialist
H&R Block, Inc. 4.4
Technical specialist job in Hardin, MT
Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It's an exciting time to be a part of H&R Block!
What you'll do...
As a seasonal Operations TechnicalSpecialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season.
Day to day, you'll…
* Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages
* Deliver supplies and materials to and from tax office locations in a timely and organized manner
* Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards
* Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst
* Maintain an inventory of district resources
* Track and control hot spare computer equipment in the district
* Document hardware problems and their resolution within the ticketing system
* Maintain up-to-date technical knowledge of the department's supported products and systems
* Participate in all required training relevant to the position and perform other duties as assigned
What you'll bring to the team...
Education:
* High school diploma or equivalent
Work Experience:
* Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools
* Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware
* Must have reliable transportation to travel between office locations as required
* Must be able to work independently
* Must be able to lift 55 pounds
* Demonstrated decision-making, analytical, and problem-solving skills
* Demonstrated organization, prioritization, and project coordination skills
* Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates
* Effective time management and multi-tasking skills
* Ability to follow direction
Why work for us
Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You'll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being.
Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com.
Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person's race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.
As a seasonal Operations TechnicalSpecialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season.
Day to day, you'll…
* Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages
* Deliver supplies and materials to and from tax office locations in a timely and organized manner
* Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards
* Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst
* Maintain an inventory of district resources
* Track and control hot spare computer equipment in the district
* Document hardware problems and their resolution within the ticketing system
* Maintain up-to-date technical knowledge of the department's supported products and systems
* Participate in all required training relevant to the position and perform other duties as assigned
$60k-79k yearly est. Auto-Apply 20d ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Technical specialist job in Billings, MT
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$54k-78k yearly est. 12d ago
IT Support Tech
Billings Flying Service
Technical specialist job in Billings, MT
The IT Support Tech is responsible for supporting the day-to-day IT operations of Billings Flying Service (BFS). The IT Support Tech shall be responsible for responding to IT systems issues presented by BFS employees through the IT Help Desk support ticketing system, email, and phone contacts. This position will also provide support of IT projects, technology builds, and all technical systems at BFS. This position provides an opportunity to be a part of a fast-growing aerospace company that encourages employees to be creative, entrepreneurial, and take action to find solutions to problems.
DUTIES AND RESPONSIBILITIES
Gathering and triaging employee requests for IT support.
Responding to IT support requests in a timely manner.
Interfacing and communicating with BFS users to assist with resolving IT related problems or technology builds.
Gathering information and examining problems from multiple angles to find and implement the most suitable solutions.
Walking employees through step-by-step resolutions via phone, email or in person.
Physical setup, configuration and support of computers, printers, mobile devices, and all other IT related equipment.
Installing software updates and upgrades, firmware updates, new software installs and other software support.
Onboarding new employee technical setups.
Reclaiming and decommissioning IT devices for employee terminations.
Researching and sourcing the most efficient procurement of any needed IT equipment.
Researching and presenting options for BFS IT to increase efficiency, productivity or quality of services or equipment.
Requirements
SKILLS AND ABILITIES
Demonstratable knowledge of IT systems such as computer systems, security, network and systems administration, databases and data storage systems, and phones systems.
Current knowledge of technology and recent innovations in IT.
Be able to provide technical solutions to problems related to both hardware and software applications that arise in office settings. (Desktops, laptops, printers, monitors, servers, label printers, copiers, surveillance equipment)
Enjoy hands on problem solving that could involve troubleshooting complex problems in an advanced, secure technology platform.
Operational knowledge of computer, network, server, and security equipment, and how all fits together.
Be able to work with minimal supervision with good decision-making skills.
Enjoy taking ownership of projects and issues, working hands on to accomplish tasks.
Be able to learn new information, skills, and ideas to complete projects and tasks as required.
Ability to read, analyze and interpret technical procedures, schematics, and other technically oriented documents.
Work with enterprise software such as Microsoft Windows, Microsoft Office Suite, Enterprise Resource Planning software, and networking software.
The ability to understand and follow instructions and the ability to concentrate is required.
Excellent written, verbal, communication, and interpersonal skills.
Requires the ability to handle multiple priorities at the same time and the ability to follow through on all tasks assigned.
The ability to get along with others or to be part of a team.
Regular attendance at the worksite.
EDUCATION and/or EXPERIENCE
Associate's degree in information technology, or computer/technology, or equivalent field is preferred; work experience or combination of work and education may be substituted.
Previous experience in a technology role is preferred.
Experience with government security requirements compliance and other cybersecurity standards is an asset.
Must be a U.S. Citizen.
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
WORK ENVIRONMENT/PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work performed in an office and factory settings.
Exposure to shop environment such as noise, dust, odors, and fumes.
Occasionally required to lift up to 50 lbs.
Regularly required to sit, stand, bend, reach and move about facilities.
A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.
Billings Flying Service provides equal employment opportunities to minorities, females, veterans, individuals with disabilities, sexual orientation, and gender identity.
Benefits
Full time employment (Mon-Fri, 8:00 AM to 5:00 PM) with competitive compensation based on experience and credentials. Medical, dental and vision insurance. 401K with up to 4% company match. 16 paid holidays per year.
$34k-53k yearly est. 26d ago
On-Call IT Field Technician - Billings, MT - Hiring Now
Geeks On Site 3.1
Technical specialist job in Billings, MT
Job
DescriptionJob
DescriptionOn-Call
IT
Field
Technician
-
PC,
Mac,
Printer
&
Scanner
Support
$26k-34k yearly est. 19d ago
IT Intern
Entre Technology Services 4.2
Technical specialist job in Billings, MT
Entre Technology Services provides exceptional onsite and remote IT support to small and medium size businesses across Montana, Wyoming, and beyond. We work with a variety of businesses and organizations from Legal, Accounting, Medical, Dental, Manufacturing, Trucking, and nonprofits. We want employees that hold our core values of: Invest in Others, Embrace the Hustle, and the desire to Be Better. Our core focus is to Create Raving Fans every day.
The Position:
We are seeking an enthusiastic and motivated Information Technology Intern to join our IT team. This internship will provide hands-on experience in a dynamic and fast-paced environment. The ideal candidate will assist with various IT-related tasks, including hardware configurations, basic helpdesk support, onsite installations, and project assistance. This is a great opportunity for someone looking to build their career in IT and gain exposure to a wide range of technologies.
Key Responsibilities:
Assist in configuring hardware, including desktops, laptops, and peripherals.
Provide basic helpdesk troubleshooting and support to internal staff for hardware and software issues.
Participate in onsite installations of hardware and software.
Aid in the setup, testing, and deployment of IT systems and devices.
Assist in IT projects, including documenting processes, testing new technologies, and supporting implementation efforts.
Perform routine IT tasks as assigned, ensuring smooth and efficient technology operations.
Work with the team to identify areas for improvement and contribute to enhancing current systems and processes.
Qualifications:
Currently pursuing a degree in Information Technology, Computer Science, or a related field (or equivalent experience).
Basic understanding of computer hardware and software.
Familiarity with operating systems such as Windows, mac OS, and/or Linux.
Strong problem-solving skills and ability to troubleshoot common IT issues.
Excellent communication skills, both written and verbal.
Ability to work independently and as part of a team.
Eagerness to learn new technologies and gain hands-on experience.
Prior internship or volunteer experience in IT support is a plus but not required.
Requirements:
Ability to lift 50+ pounds
Must have a valid driver's license, insurance, and reliable transportation
Legal authorization to work in the U.S.
High School Diploma or GED
Desired Experience:
Desktop Support: 1+ years (Preferred)
Customer Service: 1+ years (Preferred)
Technical support in a production IT environment(s), preferably in multi-site environments: 1 year (Preferred)
Mac, Kaseya, ConnectWise, Sophos, SonicWall, Barracuda, Unifi, experience a plus
How much does a technical specialist earn in Billings, MT?
The average technical specialist in Billings, MT earns between $36,000 and $104,000 annually. This compares to the national average technical specialist range of $62,000 to $126,000.
Average technical specialist salary in Billings, MT
$61,000
What are the biggest employers of Technical Specialists in Billings, MT?
The biggest employers of Technical Specialists in Billings, MT are: