The University of Iowa Health Care Medical Center Downtown (located at 500 E. Market Street, Iowa City, IA) is seeking a full-time Clinical/TechnicalSpecialist.
This position provides a specialized level of technical service relative to the processing of instruments for the Main OR and UIHC clinics. This includes responsibility for staff education, equipment maintenance, and supplies. The supervisor collaborates with clinical and non-clinical staff in order to insure safe and effective patient care as it relates to sterile processing. This position provides staff monitoring, guidance, coaching, and counseling to assure the best in patient outcomes are achieved.
A career with University of Iowa Health Care is more than a job. Here, you're part of something greater, something bigger. Our downtown campus is a 194-bed hospital (located at 500 E Market Street, Iowa City) providing a community-based model of care while directly connected to the expertise, technology, collaboration, and support of our entire health system. Join the team at our downtown campus. You'll find meaning and purpose knowing that your work helps make all of Iowa better.
Position Responsibilities
A. Provide Specialty Clinical/Technical Service
• Provide specialized level of clinical/technical expertise in the reprocessing of instruments - including cleaning, inspecting, disinfecting, and sterilizing.
• Identify training gaps and proactively assess educational needs.
• Maintain and update equipment and supplies used in instrument reprocessing.
• Performs all duties performed by the Central Service technicians as needed.
B. Provide Education
• Provide health education and feedback to individual staff members relative to department operations.
• Monitor the effectiveness of training methods to a variety of audiences such as technicians, clinicians, and administrators.
C. Collaborate/Communicate with Health Care Team
• Collaborate with others on the health care team related to clinical/technical specification to assure a common goal of safe and effective delivery of care.
• Communication to a variety of audiences through data.
D. Compliance with Internal Policies and External Regulations for Safe and Effective Care Delivery and Health Profession Education
• Knowledge and compliance to regulations and standards such as OSHA, EPA, FDA, DOT, AAMI, AORN, etc.
• Knowledge and compliance to accreditation agencies such as The Joint Commission.
• Identify and communicate variances and create action plans to address them.
• Assists to ensure staff are compliant with policies, procedures, and regulations.
E. Human Resources Management
• Supervises technical activities of technician staff in UIHC Central Sterilizing Services.
• Participates in the hiring of staff and students, including candidate evaluation, interviewing, and onboarding.
• Assign work and monitor workflow to promote depth of competency and prevention of repetitive injury.
• Guide, coach and develop staff through performance management (evaluative feedback counseling) to assure outcomes are achieved.
• Supports management during HR procedures and communicate any issues to HR and CSS leadership.
Education Requirements
• Bachelor's degree in business administration, management, nursing, or related field: or an equivalent combination of education and experience in Central Sterilizing.
Experience Requirements
• Must possess and maintain certification through a nationally recognized central sterilizing service training program such as HSPA (Healthcare Sterile Processing Association) or CBSPD (The Certification Board for Sterile Processing and Distribution).
• Proficient in computer software applications such as Word, Outlook, and Excel
• Excellent written and verbal communication skills.
• A minimum of 2 years related experience working in a medical field that includes a sterile processing component.
Desired Qualifications
• Familiarity with UIHC supervisory functions such as ELMS and performance reviews.
• Experience managing in a union environment.
In order to be considered for an interview, applicants must upload the following documents and mark them as a “Relevant File” to the submission:
· Resume
· Cover Letter
Job openings are posted for a minimum of 7 calendar days and may be removed from posting and filled any time after the original posting period has ended.
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process.
For additional questions, please contact Emilio Villagrana at ***************************.
Additional Information Compensation Contact Information
$51k-85k yearly est. Easy Apply 60d+ ago
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Computer Field Tech Position- Cedar Rapids IA
BC Tech Pro 4.2
Technical specialist job in Amana, IA
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
$35 hourly 60d+ ago
Become a Surrogate and Help Create a Family While Supporting Your Own
Inclusive Surrogacy
Technical specialist job in Iowa City, IA
Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future.
Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process.
If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward.
Choose your own Intended Parent match
Immediate matches available
Choose the compensation package that is right for you
About Inclusive Surrogacy
Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable.
As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families.
Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value.
Surrogate Qualifications
Women ages 21 to 43
Must have given birth to at least one child in your care
Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant
Living in a stable and supportive environment
U.S. citizen or permanent resident
Healthy, non-smoking lifestyle; drug- and vape-free
No felony convictions
Willing to sign HIPAA and legal agreements (attorney consultation provided)
Not receiving government financial assistance such as food stamps, housing aid, or cash assistance
No prior surrogacy experience required
Pre-Pregnancy Benefits
All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel
300 dollar monthly allowance after contracts are signed
500 dollar start-of-medication fee
1,000 dollars per transfer attempt paid immediately
Independent legal counsel provided at no cost
Personal escrow advocate to ensure timely payments
4,000 dollars or more in expected pre-pregnancy benefits
Benefits During Pregnancy
24/7 coordinator support
300 dollars per month wellness allowance for singleton pregnancies
$34k-56k yearly est. 8d ago
Help Desk Support 3
360 It Professionals 3.6
Technical specialist job in Coralville, IA
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective-C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and Jquery mobile.
Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us.
We make sure that we deliver performance-driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change.
Job Description
Provide direct support, consultation, guidance and training to users and identify technical solutions. Support daily operations and assist with technology planning in an effort to maximize user and organizational effectiveness.
Note: In-Person Interview Only. No Web-cam, No Exceptions.
Health Care Information Systems has an opening for an IT Customer Support Analyst. Scheduled shift will be first shift, 7:00 a.m. - 4:00 p.m., Monday through Friday for a 40 hour week. Duties include assisting customers by phone with computer, application, and network support issues and creating a work order for each phone call handled.
Work will be performed in a structured Help Desk setting. The IT Support Analyst position acts as the front-line customer contact point for Health Care Information Systems. The position provides basic customer service and support for UI Health Care computer users and machines in a high call volume center.
The position requires a professional demeanor, close attention to detail, strong team building skills and the ability to tolerate high intensity working conditions. The ability to make quick decisions based on professional judgment and written procedures is essential.
HDS3
3 to 5 years field experience and preferred education: 4 year college degree in field of specialty or equivalent education and experience combined.
Additional Information
Thanks and Regards,
Ankur Bhatia
$31k-51k yearly est. 60d+ ago
Technical Specialist, Line Design
ITC Holdings 4.7
Technical specialist job in Cedar Rapids, IA
ESSENTIAL DUTIES & RESPONSIBILITIES
Responsible for contributing to project scoping, designing, and issuing transmission line designs per the scope.
Interfaces with internal ITC departments and applies scope and requirements from initiation of project through design, construction, and as-built completion.
Reviews and responds to inquiries on the impact of proposed projects and external entities' requests for modification to and coordination with ITC transmission line facilities.
Provides technical support and recommendations to field personnel and contractors for the installation, maintenance, and troubleshooting of system components.
Prepares, manages, records, and confirms accurate documentation of ITC assets.
Applies ITC standards and specifications to align with current practices and industry standards & requirements.
Attends meetings and educational sessions to increase professional knowledge and skills.
REQUIREMENTS
Bachelor's degree in Construction Management, Engineering Technology, or relevant, equivalent experience and/or education (minimum of two (2) years of related experience).
Knowledge of transmission line design, construction, and maintenance functions.
Knowledge of applicable codes and standards including National Electrical Safety Code (NESC), American Concrete Institute (ACI) and American Institute of Steel Construction (AISC) preferred.
Intermediate knowledge of Microsoft Office (Word, Excel, Outlook, and PowerPoint).
Knowledge in and user of PLS-CADD with ability to design transmission lines and specify material with minimal oversight.
Ability to learn and utilize job-specific software.
Possess sound analytical problem-solving and documentation skills.
Ability to communicate effectively both verbally and in writing with peers and superiors inside and outside the Company.
Ability to multi-task and work under minimal supervision in a team environment.
Applicants must be authorized to work in the United States for any employer. ITC does not sponsor employment visas, such as H-1B or TN visas.
$56k-70k yearly est. Auto-Apply 12d ago
Help Desk Support
Arete Technologies 4.5
Technical specialist job in Coralville, IA
Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients
We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemes and unconventional channels to provide one-stop solutions for all your workforce needs.
our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients.
We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees.
Job Description
Description:
Provide direct support, consultation, guidance and training to users and identify technical solutions. Support daily operations and assist with technology planning in an effort to maximize user and organizational effectiveness.
The Client has an opening for an IT Customer Support Analyst. Scheduled shift will be first shift, 7:00 a.m. - 4:00 p.m., Monday through Friday for a 40 hour week. Duties include assisting customers by phone with computer, application, and network support issues and creating a work order for each phone call handled.
Work will be performed in a structured Help Desk setting. The IT Support Analyst position acts as the front-line customer contact point for Health Care Information Systems. The position provides basic customer service and support for
computer users and machines in a high call volume center.
The position requires a professional demeanor, close attention to detail, strong team building skills and the ability to tolerate high intensity working conditions. The ability to make quick decisions based on professional judgment and written procedures is essential.
Skill Required
Bachelor's degree in Computer Science, MIS, or IT-related field or equivalent combination of education and experience.
6 months to 1 year of work experience in a high volume Help Desk, Call Center, or other Customer Service environment.
Experience troubleshooting problems with Windows 7 and Microsoft Office 2010 Suite.
Excellent verbal and written communication skills.
Strong problem solving skills and the ability to quickly learn new software.
Proven ability to work independently with a strong focus on customer service.
Working knowledge of computer hardware and peripherals.
Qualifications
Note: In-Person Interview Only. No Web-cam, No Exceptions.
Additional Information
Best Regards,
Amrit Lal
$32k-62k yearly est. 1d ago
Technology Change Management Specialist
Greatamerica 4.3
Technical specialist job in Cedar Rapids, IA
GreatAmerica Financial Services is a highly successful entrepreneurial company providing equipment financing to businesses across the United States. Our exemplary customer service, our principle-centered business philosophy and our team-based operating approach are key to our success and growth.
We Are Looking to Add a Key Member to our Product Technology Group!
The Technology Change Management Specialist is responsible for overseeing and coordinating all changes to the organization's IT systems and services, ensuring that changes are implemented smoothly with minimal disruption to business operations. Operating within the ITIL framework, this role manages the entire change lifecycle - from initial request through review, approval, implementation, and post-change evaluation. In our Agile and DevOps-driven environment, the Change Specialist bridges fast-paced development efforts and stable IT operations, balancing the need for rapid innovation with rigorous risk management and control. This position plays a pivotal part in risk mitigation, stakeholder communication, and audit compliance, acting as a guardian of the production environment's stability while enabling the business to evolve and adapt through technology changes.
As a Technology Change Management Specialist, you will:
Change Governance: Oversee the end-to-end change management process, ensuring ITIL-aligned governance, risk assessment, and compliance. Serve as the primary authority for evaluating and approving changes based on business priorities and technical impact. Maintain audit-ready documentation and enforce standards to minimize risk and disruption while supporting organizational objectives.
CAB Leadership: Lead the Change Advisory Board (CAB), driving timely and informed decisions on proposed changes. Facilitate structured discussions among cross-functional stakeholders, ensuring transparency, accountability, and alignment with business priorities. Document outcomes and communicate decisions to maintain clarity and governance across all impacted teams.
Risk & Impact Analysis: Perform thorough technical and business impact assessments for all changes, identifying dependencies and potential disruptions. Develop mitigation strategies and rollback plans to safeguard service continuity and minimize risk. Collaborate with technical teams to validate readiness and ensure successful implementation.
Communication: Provide clear, proactive communication to stakeholders regarding change schedules, risks, and outcomes.
Continuous Improvement: Monitor KPIs (e.g., change success rate, incident correlation) and implement process enhancements.
Incident Coordination: Collaborate with Incident Manager during major incidents to assess emergency changes.
Documentation: Maintain accurate records of all changes in the ITSM platform.
To be successful in this role you will need:
Education
Bachelor's degree in information technology, Computer Science, or related field or equivalent work experience
ITIL certification(s) preferred
Project Management Professional (PMP) certification preferred
Agile or DevOps certifications (e.g., Certified Scrum Master, DevOps Foundation) preferred.
Experience
Minimum of 3 years in IT Service Management or related roles.
Minimum of 1 year of Change Management or related roles
Hands-on experience managing major incidents and coordinating technical teams.
Experience managing Change Process in financial services, or other regulated environment.
Exposure to enterprise environments with complex infrastructure.
Expertise in enterprise change management
Leadership experience in cross-functional meetings or continuous improvement initiatives.
Skills and Abilities
Strong written and oral communication with ability to use the language of the business
Exceptional communication and coordination abilities.
Attention to detail and process discipline.
Continuous improvement mindset and adaptability to change.
Strong working knowledge of ITIL change management principles and processes.
Familiarity with the software development lifecycle (SDLC) and Agile project methodologies.
Experience with change management tools and platforms (e.g., ServiceNow).
Solid understanding of CI/CD pipelines and deployment practices.
Excellent written and verbal communication skills.
Strong stakeholder management and leadership skills.
Analytical and problem-solving abilities.
Computer Skills
Excellent knowledge of MS Office productivity suite
Knowledge of ServiceNow and Jira preferred
Understanding of core software applications and products (such as Salesforce), infrastructure and networking, database is desirable
Sharing rewards is an integral part of our culture. We believe in the value of hard work and reward our employees beyond the paycheck. Our total rewards package is based on eligibility and includes:
Financial Benefits
Competitive Compensation
Monthly Bonuses for Eligible Employees
401(k) and Company Match
Annual Profit Sharing
Paid Time Off
Health, Wellbeing, and Family Planning Benefits
Paid Vacation - starting at 80 hours annually for employees in their first year of service.
Paid Sick Days - Ten (10) per year with a conversion option for unused time.
Ten (10) Paid Holidays per year
Gym Reimbursement
Health Insurance
Dental Insurance
Vision Insurance
Short-Term and Long Term Disability
Company Paid Life Insurance
Flexible Spending Accounts (FSA)
Health Savings Accounts (HSA)
Employee Assistance Program
Parental Leave
Education and Career Planning Benefits
Tuition Assistance
Networking Opportunities
Leadership Development Opportunities
Perks
Paid Parking
Service Awards
Hybrid work arrangements
Business casual environment
A strong organizational culture focused on our greatest asset: you!
If your experience aligns closely, please apply. We value diverse backgrounds and adding new perspectives. We encourage you to apply if you can make a strong impact in this role at *****************************
Please note, applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa.
$53k-82k yearly est. Auto-Apply 9d ago
Regional Technology Specialist (IA - NE - SD) - Johnson & Johnson MedTech, Electrophysiology
Johnson & Johnson 4.7
Technical specialist job in Iowa City, IA
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at *******************
Job Function:
MedTech Sales
Job Sub Function:
Capital Sales -- MedTech (Commission)
Job Category:
Professional
All Job Posting Locations:
Iowa (Any City), Iowa City, Iowa, United States, Nebraska (Any City), South Dakota (Any City)
Job Description:
We are searching for the best talent for Regional Technology Specialist to be in Iowa, Nebraska or South Dakota.
About Cardiovascular
Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments.
Are you passionate about improving and expanding the possibilities of Cardiovascular? Ready to join a team that's reimagining how we heal? Our Cardiovascular team develops leading solutions for heart recovery, electrophysiology, and stroke. You will join a proud heritage of continually elevating standards of care for stroke, heart failure and atrial fibrillation (AFib) patients. Your unique talents will help patients on their journey to wellness. Learn more at *******************/medtech
As the Regional Technology Specialist, you will:
Be an integral part of J&J MedTech Electrophysiology US Field Sales & Service group reporting to a New Technology Manager (NTM), and closely partnering with, the Regional Business Director (RBDs) and Territory Managers (TMs).
Under the general direction of the manager and in accordance with all applicable federal, state and local laws/regulations and Corporate Johnson & Johnson, procedures and guidelines, you will focus on:
* Assessing and increasing the clinical competency development for the assigned workgroup's field organization, and assessing team members' clinical skills, identifying internal or external resources to fill training gaps and monitor/track improvement to a level of certification and beyond.
* Launching new technologies; and have accountability for achieving geographically aligned business objectives. Through this support, they will be a strategic partner to implement emerging education related to new technologies, organizational directives and to quantifiably improve their workgroup's level of clinical competence. The end result should be that Electrophysiology personnel are recognized as best in industry for their commercial, technical and clinical competencies and that new technology is introduced flawlessly.
* May also be accountable to provide technical and clinical product support to Electrophysiology (EP) physicians and laboratory staff for electrophysiology diagnostic and therapeutic catheters and systems to enable practitioners to perform advanced cardiac ablation procedures.
* Build and maintain mutually beneficial relationships with physicians & EP laboratory staff in order to identify and foster interest in new products or product indications to grow and develop the company's product and technology utilization.
* Partner with Territory Managers, Field Service Engineers and Field Management to ensure alignment and coordination of activities to meet business objectives.
* Work in coordination with the NTM and Global Education & Training team to accurately assess the clinical skills of assigned electrophysiology clinical team members and establish a prioritized clinical development plan leading to continual growth and business goal attainment.
* Facilitate the development of the assigned electrophysiology clinical team members to meet the requirements of the certification and ongoing clinical development process.
* Develop & execute a workgroup-wide certification plan that brings 100% of the group to the targeted level and accurately assesses the clinical skills of assigned per diem clinical support and manages them through the per diem certification process. Measure, and is accountable, to quantifiable learning and growth in their assigned workgroup.
* Partner with Sales and Service leaders to execute content for emerging and targeted areas of growth. Partner with various stakeholders including Sales, Marketing and Global Education and Training to execute continual education of all sales and clinical field personnel.
* Provide expert clinical product and technical assistance and training to physicians and EP/IC Lab Staff on the effective use of electrophysiology systems and catheter equipment (e.g., The CARTO System and all appropriate software modules) during case procedures within an assigned geography, and in a manner that leads to meeting and exceeding business goals. Educate assigned customers on all electrophysiology products to optimize effective usage by providing technical and clinical information and in-service training. Share best practices to increase value for customers.
* Use and coach aligned workgroups on consultative selling techniques to identify potential sales opportunities within the account. Create awareness of electrophysiology solutions and facilitates Territory Manager (TM) and Clinical Account Specialist (CAS) contact with the key decision makers to drive incremental business.
* Drive collaboration and maintains consistent, open lines of communication across the assigned responsibilities with the local team/Pod (i.e. TM and other CAS), as well as the support team (i.e. other EP/Ultrasound CAS, FSE, RBD/KAM) and other internal and external partners.
* Develop and share best practices with US Field Sales and Service colleagues and internal partners.
* Develop and grow mutually beneficial customer relationships within and beyond the EP/IC lab, including, but not limited to physicians, nurses and technicians, clinical and hospital administrators and staff.
* Stay current on company products instructions for use (IFU), best practices and technical troubleshooting, as well as relevant scientific clinical literature and new product information.
* Prioritize and appropriately respond to requests in a high-stress environment. Maintain composure and problem-solving focus during stressful interactions.
* Engage in diagnostic dialogue with multiple internal and external business partners and stakeholders. Formulate solutions based on dialogue and input gained during session.
* Respond daily to requests by email and voicemail from customers, practitioners and partners. Perform administrative work, including CAS Field Visit Letters, training summaries, account documentation, compliance training requirements, expense reporting, and Company system input.
* As required, respond to requests for case support to customers for the operation and use of electrophysiology equipment. Set appointments, present clinical and technical information, and be present to ensure optimal equipment usage.
* Communicate with counterparts, supervisor, and business partners to ensure efficiency and open lines of communications.
* Maintains Safe Fleet standards according to Company guidelines.
* Communicate business related issues or opportunities to the next management level.
* Ensure subordinates follow all Company guidelines related to Health, Safety and Environmental practices and that all resources needed to do so are available and in good condition.
* Ensure personal and Company compliance with all Federal, State, local and Company regulations, policies, and procedures.
* Perform other duties assigned as needed.
Required Qualifications:
* A minimum of a bachelor's degree, or 5 years of relevant professional work experience.
* Excellent oral (including group presentations) and written communication skills, as well as solid organizational and time management abilities.
* Do you have a valid driver's license issued in the United States?
* Must be willing and able to travel up to 70% overnight locally, regionally, and nationally.
Preferred Qualifications:
* Certification in cardiology technology (E.g. IBHRE, RCES), for EP and clinical experience.
* Managerial / supervisory experience.
* Live in the assigned geography.
* Strong computer skills, including proficiency with Microsoft Office products
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via *******************/contact-us/careers . internal employees contact AskGS to be directed to your accommodation resource.
At Johnson & Johnson, we want every candidate to feel supported throughout the hiring process. Our goal is to make the experience clear, fair, and respectful of your time.
Here's What You Can Expect
* Application review: We'll carefully review your CV to see how your skills and experience align with the role.
* Getting to know you: If there's a good match, you'll be invited to complete a short-recorded video interview, giving you the chance to share more about yourself. If successful, a recruiter will also reach out by phone to walk you through the process and answer any questions.
* Interviews with the team: If you move forward, you'll meet with the hiring manager (and possibly others on the team) in one or two interview rounds, depending on the role.
* Staying informed: We know waiting can be hard, so our recruitment team will keep you updated and make sure you know what to expect at each step.
* Final steps: For successful candidates, you will need to complete country-specific checks before starting your new role. We will help guide you through these.
At the end of the process, we'll also invite you to share feedback in a short survey - your input helps us continue improving the experience for future candidates. Thank you for considering a career with Johnson & Johnson. We're excited to learn more about you and wish you the best of luck in the process! #RPONA
Required Skills:
Preferred Skills:
Brand Positioning Strategy, Communication, Competitive Landscape Analysis, Compliance Management, Customer Centricity, Customer Experience Management, Incentive Policy, Procedures, and Quotas, Industry Analysis, Market Opportunity Assessment, Problem Solving, Profit and Loss (P&L) Management, Project Management, Sales Prospecting, Strategic Sales Planning, Strategic Thinking, Sustainable Procurement, Vendor Selection
$75k-97k yearly est. Auto-Apply 21d ago
Support Analyst
Telepharm
Technical specialist job in Iowa City, IA
TelePharm builds software for healthcare organizations to streamline workflow and communication in order to strengthen their patient relationships and adherence outcomes. We seek to enable broader global patient access to cutting-edge personalized medicine. Our clients range from mom and pop pharmacies to large healthcare systems across the United States.
Being part of a small team means wearing many hats. As Support Analyst you will play a critical role in our customer's success by developing processes to provide them with an unmatched onboarding and support experience. You are a creative and self-motivated individual, excited to learn new things and tackle new problems. You thrive in a startup environment that demands you stretch yourself, and you flat out get stuff done.
Responsibilities and Expectations
Become a TelePharm platform expert including backend / technical workings and practical business applications.
Promote revenue growth, customer adoption, retention, and overall satisfaction.
Act as a bridge between development and customer success team.
Level 2 support.
Technical documentation for publishing on customer success team knowledge base.
Contribute to the development of customer success team software tools - release distribution, rapid deployment, and testing tools.
Hardware discovery, management, configuration.
Customer and user onboarding process development and automation.
Determine minimal use case to recreate and resolve software and network issues immediately, or provide concise details to development team for further analysis and resolution.
Maintain and enhance customer satisfaction by providing proactive support and communication.
Travel 25%
Skills and Requirements
Exhibit strong leadership, communication, team-first attitude and problem-solving skills.
Ability to work independently and take initiative to complete tasks and identify problems with little to no direction.
Exceptional project management and analytical skills.
Network configurations and troubleshooting, (VPN, Firewall, etc).
Some scripting language knowledge (JavaScript, Python, etc).
Understanding of Software as a Service
Ability to identify and submit product enhancement requests
Experience with networking, wireless, firewalls, security, anti-virus, remote access, user management and backup.
System monitoring, alerting, problem logging, and coordinating tasks effectively to troubleshoot issues for prompt resolution.
Bonus Points
Working knowledge of HTML/CSS
Pharmaceutical/Health Care experience
HIPAA/PHI training
Pharmacy Technician experience
About TelePharm
We are a small team of technology enthusiasts, and we like to have fun while changing an industry. We work out of a unique office space in downtown Iowa City. We offer health benefits, competitive compensation, Taco Tuesdays, discounted downtown parking and a working environment with team members who want to be the best at what they do.
$41k-71k yearly est. 60d+ ago
Client Relationship Analyst
15 Ms Investment Mgmt
Technical specialist job in Cedar Rapids, IA
Client Relationship Analysts provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. Through regular interactions with clients, individuals in this role build trusted relationships. Leading with a client first mindset, a successful candidate for this role will have strong interpersonal skills and will be able to assist clients with their everyday needs.
DUTIES and RESPONSIBILITIES:
CLIENT SUPPORT
Provide service coverage for a FA/PWA/team including:
Supporting the FA/PWA/team in cultivating and enhancing new and existing client relationships
Executing money movement transactions at the request of the client and/or FA/PWA
Answering general non-investment related questions concerning client accounts, including relaying stock positions and providing account balances (e.g., funds due and margin debit)
Enter profile information or pre-fill account documentation on client accounts and/or documents in aa clerical capacity at the direction of the client and/or FA/PWA
Educating or enrolling clients in digital tools (e.g. MSOnline, eSign, eAuthorization)
Assist Fas/PWAs/teams in a clerical capacity with research relating to investment portfolio holdings, performance reporting, etc. and preparing materials for client meetings using firm approved systems
Assist with data entry for key client needs such as new account opening and financial planning at the direction of the Fas/PWAs/teams
Supporting the Fas / PWAs / teams' marketing strategy (e.g., website maintenance)
Assist Fas / PWAs/ teams in delivering against their business plan and client service model
Remaining current on all policies, procedures and new platforms
Participating in firm initiatives (e.g., training or education programs), special projects and/or other duties directed by local management
ADMINISTRATIVE SUPPORT:
Answering inbound phone calls or making outbound calls (e.g., scheduling follow-up calls with Fas/PWAs/teams as needed)
Managing the calendar including coordinating meetings or events with logistics such as material prep (e.g., maintaining agendas, sending calendar invites with Zoom credentials)
Maintaining travel itineraries, preparing expense reports and managing the reimbursement process
Assisting with general in-office support functions such as copying, filing and scanning documentation
Preparing and submitting expense reports for processing at the direction of the FA/PWA
EDUCATION, EXPERIENCE, KNOWLEDGE, and SKILLS:
Education and/or Experience
High School Diploma/Equivalency
College degree preferred
Industry experience is a plus
Willingness to obtain Series 7 (GS), and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA)
Knowledge/Skills
Detail orientated with superior organizational skills and ability to prioritize
Advanced Microsoft Office skills (Word, Excel, Outlook and PowerPoint)
Exceptional writing, interpersonal and client service skills
Strong time management skills
Team player with the ability to collaborate with others
Ability to work in a fast-paced, evolving environment
Adaptable and ability to multi-task
Goal oriented, self-motivated and results driven
Reports to:
Business Service Officer
WHAT YOU CAN EXPECT FROM MORGAN STANLEY:
At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their goals. We do it in a way that's differentiated - and we've done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.
To learn more about our offices across the globe, please copy and paste ***************************************************** into your browser.
Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.
It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.
Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).
$50k-75k yearly est. Auto-Apply 7d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical specialist job in Iowa City, IA
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$27k-35k yearly est. 20d ago
Thermal System Specialist - Dubuque, Iowa
Vertiv 4.5
Technical specialist job in Cedar Rapids, IA
A System Specialist will provide world class leadership for high-profile orders and high-end service support with installations, startups, commissioning and testing, scheduled and emergency services on Precision Cooling Products. The SS is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. The SS is also required to maintain continuous communication with CRC, Area/District Offices, and direct manager.
RESPONSIBILITIES
ROLE
Relies on extensive experience and judgment to plan and accomplish work related goals
Perform a extensive amount of extremely difficult and challenging work related tasks
Requires no direct supervision while leading and directing others
Support start-up and commissioning activities for assigned projects
Ensure sufficient man-power on site each day to perform start-up and site testing work
Assist during start-up and commissioning as necessary, depending upon man-power availability and site location
Monitor start-ups for timely completion, work with sales rep and District Manager on providing quotes for additional services not paid for, or excess labor requirements resulting from delays beyond Service control
Monitor start-ups for timely completion, work with sales rep and District Manager on providing quotes for additional services not paid for, or excess labor requirements resulting from delays beyond Service control
Provide first level of tech support assistance to speed up problem resolution
Provide daily status reports to Service management and sales rep
TECHNICAL
Render on site and phone assistance to customers.
Communicate with appropriate Technical Support/Engineering on equipment issues
Provides Technical Support on-site or via Telephone to CE's
Assist contractors as required during installation and commissioning of assigned projects
Provides OJT to CE's on various types of equipment in the field
Implement Field Change Notices (FCN) according to published guidelines
Keep current on Safety Bulletins, Field Change Notices, and Service Tips
SAFETY
Operate in a safe manner in accordance with published safety guidelines
Must wear appropriate PPE as per company guidelines and accordance with job duties
Adhere to work hours policy guidelines - “14 hours rule”
Report all work related accidents or injuries within 24 hours to the appropriate personnel.
ADMINISTRATION
Provide accurate and timely reporting according to company guidelines;
Time cards, expense reports, mileage reports, ticket closure, forms, et al.
Provide Time and Material quotes for customers or contractors for assigned projects, as necessary
Provide estimated time of arrival to the Customer Response Center (CRC) where applicable
Assist with scheduling by working within the guidelines
Delegate team tasks as needed
Maintain company property according to company policies;
Vehicle, credit cards, PPE, test equipment, laptop, pager, cell phone, et al.
CUSTOMER SATISFACTION
Provide proper and adequate communication to internal and external customers
Provide estimated time of arrival to the customer where applicable
Strive to provide all customers a “first time fix” for their equipment
Maintain customer satisfaction rates according to company guidelines
Attend Customer/Contractor Meetings as required
PERFORMANCE
Maximize productivity by combining service opportunities
Complete all work in an efficient and timely manner
Capable of making technical and commercial decisions under pressure
Properly evaluate site and equipment for appropriate billing status
Maintain productive utilization rate according to company guidelines
Perform inventory cycle counts according to company guidelines
Adhere to company dress code and safety regulations
Understand and comply with company startup/escalation processes and procedures
In all aspects of job requirements, must lead by example, and conduct themselves in a higher standard. Must act and perform as a role model to all field associates
Maintain proper and adequate level of internal communications
Ability to communicate with all levels within the organization -Managers, co-workers, Support Services, sales, electronic communications, et al.
QUALIFICATIONS
Required experience (One of the following)
Minimum 5 years relevant industry/commercial experience and leadership experience
Minimum 3 years Liebert product experience
Required education
Must have High School Diploma or a accredited GED
1-2 year HVAC Diploma or Technical School Degree
EPA 608 refrigerant license - Level 2 or Universal
Interpersonal Skills
Professional
Leader
Reliable
Team Player
Must be very proficient with electrical / electronic test equipment and fundamentals
Must be very proficient in reading and interpreting electrical line diagrams and blueprints
Technical skills
Ability to make in depth site evaluation skills to include: environmental temperature, and general operating conditions
Independently perform fix/repair techniques based on knowledge
Ability to perform proper brazing techniques
Capable of completing tasks and return unit to full operating conditions
In depth knowledge on Liebert Products and the ability to lead
Capable to train and supply instructions to other CEs
Ability to summarize and report all work related tasks performed
Project Management skills & experience a plus
Strong skill sets:
Ability to schedule and coordinate work schedules for other associates and subcontractors
Ability to provide technical support via telephone or in person to other associates or vendors
Ability to instruct on the job training to other associates
Ability to delegate work activities to associates in a work group based upon skill level
Outstanding communication skills
Customer service skills
Troubleshooting skills
Safety procedures
Superior organizational and planning skills
Computer skills
Mechanical aptitude
Strong communication skills
Ability to communicate with all levels within the customer organization
Strong verbal communication
Excellent written skills
Able to manage stressful situations
Excellent time management ability, capable of working without direct supervision.
PHYSICAL & ENVIRONMENTAL DEMANDS
While performing duties of the above jobs, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell. The associate frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Frequent driving (car, van, truck). Must be able to consistently lift up to 50 pounds and occasionally up to 75 pounds
Notes: Vertiv will make reasonable accommodations whenever necessary for all qualified employees or candidates with disabilities (as defined by applicable law), provided that (1) the individual is otherwise qualified to safely perform the essential functions of the job and (2) such accommodations due not impose an undue hardship.
Extreme cold (below 32*)
Extreme heat (above 100*)
Noise Level (Medium / High need to shout to be heard)
Working around moving machinery (fork-lifts, tractors)
Protective Equipment Required (earplugs, gloves, eyewear, respirator, mask, etc.)
Work outdoors (no effective protection from weather)
WORKING CONDITIONS:
Travel is required
Flexible schedules (weekends, evenings, and holidays)
Valid driver's license
Hour/Day on-call availability through a national paging system
Valid U.S. passport required
Deployable in the event of emergencies
Must be at least 18 years old
The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.
OUR STRATEGIC PRIORITIES
Customer Focus
Operational Excellence
High-Performance Culture
Innovation
Financial Strength
OUR BEHAVIORS
Own It
Act With Urgency
Foster a Customer-First Mindset
Think Big and Execute
Lead by Example
Drive Continuous Improvement
Learn and Seek Out Development
At Vertiv, we're on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $5 billion in sales, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.
Vertiv is an Equal Opportunity/Affirmative Action employer.
We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to
**********************
. If you are interested in applying or learning more about this role, please visit the company's career page located on Vertiv.com/Careers
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
$66k-94k yearly est. Auto-Apply 60d+ ago
Dynamic PC Support Techician
Worldwide Techservices Open 4.4
Technical specialist job in Cedar Rapids, IA
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
$33k-46k yearly est. 60d+ ago
On-Call IT Field Technician - Cedar Rapids, IA - Hiring NOW
Geeks On Site 3.1
Technical specialist job in Cedar Rapids, IA
On-Call IT Field Technician - PC, Mac, Printer & Scanner Support
💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability
⚠️ Important Note
This is an on-call, 1099 independent contractor role with no guaranteed hours.
You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept.
About Geeks on Site
Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more.
About the Role
We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers.
This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700).
You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally.
Key Responsibilities
Diagnose and repair hardware/software issues on Windows and mac OS systems
Resolve boot errors, OS issues, and login problems
Set up or troubleshoot Wi-Fi and wired internet connections
Replace or upgrade hardware (HDD, RAM, cooling fans, etc.)
Configure or connect printers and scanners (Canon, HP, Brother, etc.)
Address common printer error codes (e.g., ink absorber, paper feed, connectivity)
Perform general maintenance on multifunction printers (MFPs)
Reinstall operating systems using bootable USBs or recovery media
Install remote tools or shortcuts as requested
Communicate clearly with customers and provide basic post-service support
Document service visits and escalate complex issues as needed
Requirements
2+ years of field IT support experience, including computer and printer work
Familiarity with Canon, HP, and other common printer brands
Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts)
Experience with both Windows (10/11) and mac OS troubleshooting
Must have personal tools (bootable USB, screwdriver set, etc.)
Reliable vehicle and valid driver's license
Smartphone with camera and data for documentation and communication
Ability to work independently and maintain a professional demeanor
Benefits
Compensation
$35 per hour for on-site time
Flexible scheduling - accept only the jobs that match your route and availability
National brand recognition and continuous job offers
Dispatch and tech support team available to assist remotely
✅ What to Expect After You Apply
📞 Intro Call - A recruiter will contact you for a quick chat
📝 Onboarding - Complete paperwork and tax forms electronically
🔍 Background Check - Mandatory before activation
📅 Set Your Availability - You enter your availability in our tech portal
📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills
Join Our Technician Network
If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.
$35 hourly Auto-Apply 60d+ ago
Technical Support Specialist - Base44
Wix Ltd. 4.3
Technical specialist job in Cedar Rapids, IA
Base44, a hyper-growth AI startup recently acquired by Wix, is on a mission to change how software gets built. Our AI-powered platform empowers anyone to create custom software applications using natural language. Operating like a startup within Wix, we're fast, collaborative, and focused on turning complex problems into simple, powerful solutions.
We exist for creators, solo founders, and entrepreneurs. The opportunity is huge, and with your help, our user-driven growth can become unstoppable.
Job Description
Base 44 is seeking a highly motivated and dynamic Tech Support Specialist to join our growing team. This is a fantastic opportunity to be a key player in a fast-paced, innovative, and collaborative start-up environment. As a Tech Support Specialist, you will be on the front lines, providing technical support, troubleshooting issues, and contributing to the overall success of our product. You'll have a significant impact on our users and the growth of our product. In this role, you will:
* Operate with minimal supervision and substantial discretion on matters of significance.
* Assist users with product-related issues, offering timely and effective solutions.
* Diagnose and resolve technical problems, utilizing your problem-solving skills and technical knowledge.
* Go beyond issue resolution: Educate users on effective vibe-coding techniques and guide them toward best-practice build approaches that help them realize their vision.
* Proactively communicate technical issues, emerging trends, and potential improvements to the team, and raise concerns and flags as needed.
* Work cross-functionally within a cohesive team environment to ensure product success, working closely with Development and Product teams to document issues, test features, and provide regular, actionable feedback.
* This role includes occasional evening and weekend work to support incidents, releases, and maintenance windows. Coverage is shared via a rotation, and we provide advance notice whenever possible.
This position is a hybrid role and candidates should be prepared to be able to come to our office in Cedar Rapids at least 3 days per week.
Qualifications
* 2+ years of experience working in Technical Support/Solution topics in a Web environment , owning complex investigations and escalations.
* Able to read browser console and network tab for troubleshooting purposes (JavaScript and React etc ).
* Strong technical skills, learns fast, embraces unfamiliar tools/docs, and is driven by curiosity about the unknown.
* Takes full ownership of initiatives, drives completion in fast-paced settings, and proactively suggests improvements.
* Effective and adaptable when things move fast and plans are still evolving.
* Excels at synthesizing and explaining complex topics, working well in teams with a strong growth mindset.
Bonus points
* Bachelor's degree in computer science, information systems, or related field, or equivalent practical experience
* Hands-on tinkering with "vibe coding" - side projects or small experiments you can show.
* Strong technical writing for specifications, runbooks, and incident reports
* Comfortable inspecting network requests and spotting errors in the console.
* Experience troubleshooting API connections and integrations or with system reliability engineering.
Additional Information
We're Base44, a newly acquired part of Wix, on a mission to change how software gets built. Our AI-powered platform empowers anyone to create custom software applications using natural language, no traditional coding required. Operating like a startup within Wix, we're fast, collaborative, and focused on turning complex problems into simple, powerful solutions.
We exist for creators, solo founders, startups, entrepreneurs, side hustlers, and everyone who wants to turn their ideas into reality. Whether you're launching a product, validating a concept, or exploring a hunch, Base44 helps you build it.
We're growing fast, the opportunity is huge, and with your help, our user-driven growth can become unstoppable.
We are currently offering a shift of 10am - 7pm, Sunday - Thursday for this role.
$42k-60k yearly est. 48d ago
Technical Support Analyst
Krg Technology 4.0
Technical specialist job in Cedar Rapids, IA
Responsibilities include new hardware deployment, infrastructure changes, and assisting technical teams in troubleshooting and recovery of networks, servers, phone systems and manufacturing/warehouse systems.
End user support focus on asset refresh of desktops, laptops and printers. (Assist with asset refreshes when coordinated with a schedule support visit)
Directs and influences customers to follow I/T policies and procedures
Maintain confidentiality - Shares resolutions with team members and 1st level support
Participates and contributes in team meetings
Identifies internal or external resources to address issues
Has excellent customer service skills
Troubleshoots medium to high complexity issues and resolves within SLA
Develops clear and concise work product deliverables
Can work on multiple tasks and set work priorities to meet deadlines
Qualifications
In-depth knowledge and experience configuring and supporting Windows servers and PCs (software and hardware).
Experience installing and configuring local area network equipment (routers, switches, network-attached printers, wireless APs, etc.)
Ability to troubleshoot issues across the overall infrastructure stack (server/network/client).
Track record of providing excellent customer service.
Open to new ideas and a proven team player, works well under pressure with tight deadlines while maintaining composure and positive attitude.
Works independently, prioritizes work and assigns appropriate sense of urgency to issues
5+ years experience supporting technical infrastructure in a large scale, distributed environment.
A+ or equivalent certification desired
Cisco network certification desired
Microsoft certification desired
Additional Information
All your information will be kept confidential according to EEO guidelines.
$33k-52k yearly est. 60d+ ago
Vet Tech Student Externship- Cat Clinic of Iowa City
Cat Clinic of Iowa City
Technical specialist job in Iowa City, IA
Practice
Established in 2002, the Cat Clinic of Iowa City remains Iowa City's sole feline-exclusive full-service veterinary clinic.
This modern facility with a staff of experienced feline health professionals provides a veterinary haven to all cats, both the healthy and the healing and clients appreciate the positive difference in behavior that our warm and quiet atmosphere inspires in their cats.
We're thrilled to announce that our veterinary clinic in Iowa City has been recognized as the best in town. A sincere thank you extends to all our patrons for your steadfast support!
Position Purpose
Come extern with us!
Heartland Veterinary Partners' Vet Tech Externship Program works to provide externship support for veterinary technician students.
Externship length & requirements are dependent upon your university.
Requirements/Qualifications
Eligibility
Must be currently enrolled in an accredited Veterinary Technician School
$27k-40k yearly est. Auto-Apply 12d ago
IT Technician II
Lavoro USA
Technical specialist job in Iowa City, IA
We function as a construction recruiting partner to several companies in the Midwest. We do so with Reliability, Faith, and integrity, with Faith at the center of it all. We are looking for a technology-minded individual to join our client's growing team in Decorah, IA!
Decorah has been mentioned by HGTV as one of "50 of the most charming small towns in the USA" and ranked No. 2 Best Small Town in America by Architectural Digest
PRIMARY RESPONSIBILITIES (but not limited to):
Laptop and desktop computer troubleshooting and repair
Server maintenance
Network configuration, troubleshooting, and maintenance
Frequent, effective communication with clients, business owners and colleagues
QUALITIES AND SKILLS (but not limited to):
Knowledge of Microsoft 365 Business and Windows operating systems
A thorough understanding of business network configurations (such as VLANs, firewall policies and DMZs)
A thorough understanding of servers, including cloud servers
A thorough understanding of cyber security practices
Ability to use basic tools/do physical hardware installs
Eagerness/willingness to learn and adapt
Excellent customer service and verbal and written communication skills
Able to communicate with all levels of customers
Ability to work as a member of a team
ESSENTIALS (but not limited to):
The ideal candidate must be a self-starter and have the ability to work independently.
Due to the need for ongoing communication with clients, business owners and colleagues, strong verbal and written communication is essential
Candidate must also have a degree in computer science or related field, 2-3 years of related experience and a valid driver's license
Use of your personal vehicle with mileage reimbursement will be required
Candidate must be able to regularly work in-person at our Decorah office (this is not a remote position)
We are willing to train the right candidate or to adjust responsibilities for someone with more experience. Pay and some job responsibilities will be dependent on experience
BENEFITS:
PTO is based on time with the company
IRA with 3% match
Majority employer paid STD, LTD, and life insurance ($5 per paycheck employee cost)
EEO AND VETERAN EMPLOYER
$31k-57k yearly est. 60d+ ago
Audio Visual Integration Technician Intern
CTI 4.7
Technical specialist job in Hiawatha, IA
Real Projects. Real Experience. A Real Future.
About this Internship
At our Cedar Rapids, IA, branch, our interns experience a program structured to build fundamental skills and provide hands-on experience. You will work alongside and learn from our live events, system design, and technical integration professionals. Advance your career path and be a part of something extraordinary. Our ten-week minimum, paid internship begins May 26
th
, 2026.
This summer, you will
Gain skills through our AV integration “boot-camp,” as well as introductory training and real-world experience.
Work on impactful projects and challenge yourself through hands-on problem-solving.
Study for the AVIXA Certified Technology Specialist exam.
Participate in a rotational program collaborating with Purchasing, Sales and Design Consultants, Programming, Engineering, and Project Management.
Work 40 hours a week on-site with our AV professionals, Monday through Friday during regular business hours.
Basic Qualifications
Education: Anticipated Associate's/Bachelor's Graduation between Spring 2026 - Spring 2027.
Valid Driver's License and a safe driving record per Company Policy.
Able to pass a background check.
Familiar with hand and power tools.
Physically able to walk distances, crouch, squat, reach, crawl, climb ladders, work at high elevations and in tight spaces, and lift/carry/push/pull objects up to 50 lbs. repetitively and for an extended period.
Internship Pay Rate: $17/hr.
Learn more at: ***********************************************
About CTI
CTI has been a leading AV provider for over 35 years. Since we began in 1988, our mission has been to provide a fantastic customer experience.
At CTI, our biggest asset is our people. We know the most awesome employees do not always fit the typical mold. If you are hardworking, friendly, and understand the importance of fantastic customer service, you could be a good fit at CTI. We have developed a collaborative and lively working environment where our best and brightest show up to work prepared to have fun. We employ our passion and knowledge in everything we do. Our creative atmosphere helps us apply and share our skills with clients seeking quality AV and Conference Solutions.
CTI is an equal-opportunity employer. We do not and shall not discriminate based on race, color, religion, gender, age, national origin, disability, marital status, sexual orientation, or military status in any of its activities or operations. In compliance with federal law, all persons hired are required to verify identity and eligibility to work in the United States and complete the required employment eligibility verification documentation upon hire.
$17 hourly 12d ago
Site Technician
Peregrine Team 4.4
Technical specialist job in Cedar Rapids, IA
Peregrine Team is hiring for Site Technicians in Cedar Rapids, IA. This position is a full-time, contract to hire role with full benefits and competitive pay. Starting at $20/HR
As a Site Technician, you'll support the successful execution of cleaning projects for data centers across the U.S. This hands-on role is ideal for someone reliable, detail-oriented, and physically capable of working in active construction or technical environments.
Job Duties:
Follow directions from Supervisor and/or Team Lead
Clean, vacuum, and chemically treat surfaces within post-construction or technical environments
Subfloor and drop ceiling vacuuming and wiping
Clean exterior surfaces of cabinets and hardware
Mop and vacuum floor surfaces (vinyl, HPL, and similar)
Dust and wipe furniture, machines, walls, and windows
Requirements:
Ability to read, write, and communicate in English
Reliable transportation
Valid government-issued ID
Comfortable with physical labor and standing for extended periods
Preferred:
Forklift experience
Knowledge of data centers
Previous janitorial or post-construction cleaning experience
Willingness to travel
Bilingual is a plus
Email your resume to [email protected] ASAP or apply here for consideration.
How much does a technical specialist earn in Iowa City, IA?
The average technical specialist in Iowa City, IA earns between $41,000 and $106,000 annually. This compares to the national average technical specialist range of $62,000 to $126,000.
Average technical specialist salary in Iowa City, IA
$66,000
What are the biggest employers of Technical Specialists in Iowa City, IA?
The biggest employers of Technical Specialists in Iowa City, IA are: