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Best Jobs For Former Technical Support Specialists [2026]

By Chris Kolmar
Jul. 13, 2022
Last Modified and Fact Checked on: Feb. 1, 2026

Best Jobs for Former Technical Support Specialists in 2026

As a former technical support specialist, the evolving job market can feel daunting. Many professionals in this field are reassessing their career trajectories due to changes in technology and workplace dynamics.

While the number of individuals pursuing education for technical support roles remains steady, interest in these positions has declined. This shift raises an important question:

What are former technical support specialists transitioning to now?

To answer this, we analyzed a vast array of resumes from individuals who previously worked as technical support specialists to identify their next career moves. We focused on the top 100 job transitions to provide a clearer picture of this evolving landscape.

Given the intriguing insights from our findings, we highlight some of the most promising career paths for those leaving the technical support field.

Best Jobs for Former Technical Support Specialists

  1. Help Desk Analyst Jobs

  2. Network Administrator Jobs

  3. Information Systems Technician Jobs

  4. Network Technician Jobs

  5. Information Technology Technician Jobs

  6. Network Engineer Jobs

  7. Information Technology Manager Jobs

  8. Information Technology Consultant Jobs

  9. Systems Analyst Jobs

  10. Information Technology Analyst Jobs

While some roles may stand out more than others, they all offer exciting opportunities for career advancement.

Below is the complete list of the most common job transitions for former technical support specialists.

Detailed Ranking of the Most Common Jobs of Former Technical Support Specialists

Rank Job Title %
1 Systems Administrator 3.49%
2 Help Desk Analyst 1.39%
3 Computer Technician 1.34%
4 Customer Service Representative 1.31%
5 Information Technology Specialist 1.28%
6 Network Administrator 1.17%
7 Information Systems Technician 1.07%
8 Network Technician 1.01%
9 Information Technology Technician 0.97%
10 Systems Engineer 0.97%
11 Desktop Support Technician 0.97%
12 Technical Support Technician 0.94%
13 Information Technology Support Technician 0.88%
14 Network Engineer 0.88%
15 Field Service Technician 0.83%
16 Information Technology Manager 0.8%
17 Help Desk Specialist 0.75%
18 Information Technology Consultant 0.73%
19 Business Analyst 0.73%
20 Systems Analyst 0.68%
21 Technical Support Engineer 0.67%
22 Information Technology Analyst 0.66%
23 Project Manager 0.59%
24 Desktop Support Analyst 0.57%
25 Service Desk Analyst 0.56%
26 Support Analyst 0.51%
27 Desktop Support Specialist 0.5%
28 Technician 0.5%
29 Support Specialist 0.48%
30 Consultant 0.47%
31 Team Leader 0.47%
32 Technical Support Representative 0.46%
33 Owner 0.41%
34 Information Technology Administrator 0.4%
35 Technical Analyst 0.39%
36 Analyst 0.37%
37 Desktop Engineer 0.36%
38 Administrator 0.35%
39 Administrative Assistant 0.34%
40 Information Security Analyst 0.33%
41 Infrastructure Analyst 0.32%
42 Field Technician 0.32%
43 Services Desk Technician 0.3%
44 Senior Systems Engineer 0.3%
45 Manager 0.28%
46 Quality Assurance Analyst 0.28%
47 Windows System Administrator 0.28%
48 Senior Technical Support Specialist 0.27%
49 Sales Associate 0.27%
50 Technical Specialist 0.26%
51 Systems Support Analyst 0.26%
52 Information Technology Project Manager 0.26%
53 Operations Manager 0.26%
54 Systems Support Specialist 0.26%
55 Junior Systems Administrator 0.26%
56 Lead Technician 0.25%
57 Data Analyst 0.25%
58 Specialist 0.24%
59 Technician Support Tier 0.24%
60 Owner/Operator 0.24%
61 Desk Support Technician 0.24%
62 Technical Consultant 0.23%
63 Information Systems Administrator 0.23%
64 Engineer 0.22%
65 Information Technology Contractor 0.22%
66 Information Technology Director 0.22%
67 Desktop Support Consultant 0.22%
68 Project Coordinator 0.21%
69 Senior System Administrator 0.21%
70 Account Manager 0.2%
71 Software Engineer 0.2%
72 Software Support Technician 0.2%
73 Operations Analyst 0.2%
74 Senior Technologist 0.19%
75 Computer Operator 0.19%
76 Application Support Analyst 0.19%
77 Service Technician 0.18%
78 Senior Systems Analyst 0.18%
79 Senior Network Engineer 0.18%
80 Director of Information 0.18%
81 Web Developer 0.18%
82 Supervisor 0.17%
83 Quality Assurance Engineer 0.17%
84 Senior Analyst 0.17%
85 Field Engineer 0.17%
86 Database Administrator 0.17%
87 Security Officer 0.17%
88 Customer Service Trainer 0.16%
89 Customer Support Specialist 0.16%
90 Technical Support Manager 0.16%
91 Desktop/Network Support 0.16%
92 Systems Specialist 0.16%
93 Computer Consultant 0.15%
94 Computer Support Specialist 0.15%
95 Applications Analyst 0.15%
96 Service Manager 0.15%
97 Internship 0.15%
98 Technical Writer 0.15%
99 Help Desk Administrator 0.15%
100 System Technician 0.14%

Most Common Jobs for Former Technical Support Specialists

  1. Systems Administrator

  2. Help Desk Analyst

  3. Computer Technician

  4. Customer Service Representative

  5. Information Technology Specialist

  6. Network Administrator

  7. Information Systems Technician

  8. Network Technician

  9. Information Technology Technician

  10. Systems Engineer

These roles reflect a natural progression for former technical support specialists, allowing them to leverage their existing skills while paving the way for new career opportunities.

How We Determined the Best Jobs for Former Technical Support Specialists

Using data from our extensive database of over 7 million resumes, we identified individuals who listed technical support specialist on their work history. We then examined the jobs they pursued afterward, ranking them based on frequency of occurrence.

To create our list of the most intriguing job transitions, we focused on those positions that:

  • Appeared in fewer than 1% of new job records
  • Were not included in the top 100 most common jobs in our database

By understanding these trends, former technical support specialists can better navigate their career transitions and explore new opportunities in a rapidly changing job market.

Author

Chris Kolmar

Chris Kolmar is a co-founder of Zippia and the editor-in-chief of the Zippia career advice blog. He has hired over 50 people in his career, been hired five times, and wants to help you land your next job. His research has been featured on the New York Times, Thrillist, VOX, The Atlantic, and a host of local news. More recently, he's been quoted on USA Today, BusinessInsider, and CNBC.

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