Computer technician jobs in Augusta, ME

Job Description Work Locationis 100% Onsite (Only considering local candidates). Travel is required, utilizing personal vehicle traveling between court locations. Mileage will be reimbursed. The Courtroom Technician (CT) position is a technical support professional who works with a team of IT specialists in assisting with technology in the courtroom including supporting desktop and laptop computers, office productivity software, audio/video equipment, remote hearings, and general technology for Judicial Branch employees as well as courtroom attendees as required by court proceedings. The CT is primarily responsible for direct technical support in courtrooms and courthouses, and may include other Judicial Branch facilities, offices, and judge chambers in Maine. Even though the CT is an entry level position, the CT must be able to learn to work independently and must be capable of directing escalated problems to the appropriate resources. The CT requires excellent customer service skills and strong communication skills. Response to emergency calls during off hours is required. On the job training will be performed by other state staff as well as may be supplemented by classroom and/or electronic trainings. All training will be approved by the Manager of Technology & Infrastructure. Most duties will be at the CT home base courthouse however regional travel may be frequently requested. Statewide travel is also possible. ESSENTIAL JOB FUNCTIONS Provides technical support for staff and courtroom participants (either in person or remotely) in the operation of: Desktops / Laptops of various operating systems Printers and Scanners Audio / Video equipment use and setup User VOIP desk-sets Document Camera Audio listening equipment General presentation software May be asked to host remote video proceedings in special circumstances Must be able to diagnose and fix tier 1 computer issues. Assists with help desk tier 1 trouble tickets. Participates in the development of the Judicial Branch technical plans and coordinates activities with OIT members, other Judicial Branch personnel, and other agencies with respect to client devices, audiovisual, videoconferencing, telecommunication, and other technical issues. Installs new equipment and repairs/replaces old equipment in Judicial Branch facilities around the state. Supports hardware (e.g. Mixer) and software used to take an electronic record. Helps ensure that all information systems operate in a secure, reliable manner. Maintains and manages hardware inventory data including serial numbers, locations, users, and equipment status. Assists in drafting and documenting department and operational procedures. Writes work orders to secure services from vendors and the Executive Branch Office of Information Technology. Assists with presenting information technology training to both individual employees and groups of employees at the Judicial Branch. Ability to support and/or learn various platforms as necessary such as Zoom, Windows, OSX, Google, Unix, Android, IOS, etc. OTHER DUTIES AND RESPONSIBILITIES Significant amount of reimbursed in-state travel required. The above list is intended to describe the general nature and level of work being performed by employees in this classification. A position may not be assigned all the duties listed, nor do the listed examples include all the duties that may be assigned. KNOWLEDGE, SKILLS AND ABILITIES Experience with and supporting videoconferencing equipment and audiovisual equipment. Basic working knowledge of audio equipment. Experience diagnosing and fixing tier 1 computer issues. Basic working knowledge of audio equipment required. Demonstrated experience supporting staff computers / devices (multi-platform experience is a plus (e.g., Zoom, Windows, OSX, Google, Unix, Android, IOS, etc.). Ability to work in high stress environments required. Must have and maintain a valid driver's license. Ability to communicate in layman terms to users Ability to learn and retain technical training. Ability to plan, prioritize, and complete varied and competing work assignments. Ability to work with modern audio/video/computer equipment and technologies. Outstanding communication and people skills. Excellent time management skills. Excellent customer service skills. Ability to see a project through completion. Excellent problem-solving abilities and creative thinking abilities. Knowledge of outdated, current, and upcoming technology equipment and software.

The base salary range for this position is dependent upon experience and location, ranging from $70,992 to $88,740 The Analyst - PMO Operations provides essential support to project teams by executing core supply chain and SAP-related tasks. This role is focused on ensuring accurate data entry, timely processing of procurement activities, and maintaining compliance with internal controls. The Analyst will work closely with senior team members to learn and apply best practices in procurement, SAP operations, and project coordination. Key Responsibilities * Process SAP transactions including purchase requests, invoice process, work order creation. * Support procurement activities by coordinating with vendors and internal teams to ensure timely delivery of goods and services. * Maintain accurate records of procurement and project documentation. * Help monitor procurement timelines and escalate delays or issues to senior team members. * Ensure compliance with internal controls, SOX requirements, and company policies. * Contribute to data analysis and reporting efforts using Excel and other tools. * Participate in process improvement initiatives and support the implementation of new workflows. * Collaborate with cross-functional teams to support project execution and operational efficiency. * Provide administrative support. * Assist in preparing materials for audits and internal reviews. Required Qualifications * Associates degree * 2 - 3 years of experience in project management, operations, or supply chain. * SAP proficiency required. * Understanding of procurement best practices preferred. * Intermediate level Excel skills required (formatting, sorting, filtering, table creation, etc.). * Strong attention to detail and analytical skill. * Strong customer-oriented commitment. * Must be self-directed and demonstrate initiative and problem solving. * Strong written and verbal skills required. Preferred Qualifications * Bachelor's degree Competencies * Growth & Continuous Improvement * Initiative & Change * Focused on Results * Customer Centric (internal and/or External) * Communication * Collaboration * Leadership (people managers/leaders) Benefits: * Award winning student loan debt repayment program * 12% 401(k) Match * Competitive salary and performance-based bonuses * Comprehensive benefits - including medical, dental, vision and variety of well-being programs * Tuition Assistance * Opportunities for professional development, career advancement, and internal mobility * Supportive and inclusive work environment * Generous PTO policy #LI-OFFICE #LI-ER1 Company: CENTRAL MAINE POWER CO Mobility Information Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country. At Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law. If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at ********************. Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate functions. This does not include those that will work for Avangrid Power. Avangrid employees may also be assigned a NERC Reliability Standards compliance role supporting Critical Infrastructure Protection (CIP) and/or Operations and Planning (O&P) responsibilities. This is applicable to employees that will work in electric transmission, operations, and cyber security business areas in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate business areas. NERC Reliability Standards compliance roles and responsibilities may include additional access protections, training, audit engagement, and required evidence retention, and will be communicated by the employee's management. Job Posting End Date: December-24-2025

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Description The IT Helpdesk Specialist provides tier one phone support for Tyler's employee computing needs. The ideal candidate will have a strong customer service focus, with prior general Information Technology knowledge of computer systems, software, and applications. The candidate should be self-directed, detail-oriented, quick to learn new technologies, and be able to handle multiple tasks simultaneously. Primary work hours are between 8 AM and 5 PM, with hours of operation between 8 AM and 8 PM ESTResponsibilities Provide end-user support for Tyler's internal customers via telephone, email, remote control, and in-person. Maintain a high level of courteous customer service at all times Respond to emails, phone calls, and instant messages from Tyler employees requesting help with computer-related issues Learn the functions and back end of Tyler's applications and corporate software so you can walk users through the steps to troubleshoot their issues or train them on processes Aid the management team in conceptualizing updates and upgrades that will enhance Tyler's employees' experience Qualifications Associate's degree in computer science or equivalent experience/certification Demonstrated or previous experience installing, configuring, and supporting operating systems, PCs, printers, and other hardware with entry-level knowledge of networking as well. Ability to prioritize and complete multiple tasks in a fast-paced, technical environment Excellent customer service, organizational, interpersonal, and communication skills Prior phone/customer service experience is key Ability to work independently and in a team environment Demonstrated ability to maintain a positive, professional attitude Required to undergo and satisfactorily pass a fingerprint background check in accordance with CJIS requirements.

Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms. Provides hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Serves as escalation point for Level 1 and Level 2 troubleshooting. ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides a broad array of information, resources, referrals, and counseling to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video chat, email, or postal mail and include non-medical counseling; financial counseling; tax assistance; spouse education and career information; adoption information; child care; Exceptional Family Member Programs (EFMPs); deployment support; disability information; elder care; educational services for adults, children, and youth; relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support; skill building services for parenting; spouse relocation and transition; peer-to-peer support; and support for everyday issues (e.g., locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and assistance to Military OneSource program users for the program's cloud computing environment, desktop applications, and cloud-based telephony client, resolving support requests while meeting customer satisfaction and continuous service delivery demands. **Job Responsibilities** + Assists users with logged IT-related incidents when called upon. + Responsible for taking ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible, usually by remote diagnosis on the phone or via Internet online support. + When necessary, elevates issue to the appropriate Tier III resources for cloud computing orcloud-based telephony support. + Maintains excellent verbal communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organization. + Plans and implements complex changes on production systems. + Analyzes and assesses the impact and risk of complex risk changes on production systems. + Resolves escalated Level 1/2 incidents affecting the operation/availability of production systems, through troubleshooting and implementing the most complex fixes. + Installs, configures, patches and maintains appropriate technologies (e.g. servers/databases/network/ storage/software solutions). + Performs major upgrades of systems and associated products/software solutions. **Minimum Qualifications** + US citizen and fluent English speaker + Current, active DoD Secret Security Clearance + Bachelor's degree and 5 years of experience providing computer/network user support in a help desk environment (additional 4 years of work experience may be considered in lieu of Bachelor's degree) + Excellent customer service and communications skills + Solid working knowledge of standard computer software (Microsoft Office business suite to include Outlook, Word, Excel, PowerPoint, and Project). **Other Job Specific Skills** + Strong knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams. + Applies standard methodology, techniques, procedures and criteria. + Ability to analyze, troubleshoot and resolve complex system hardware, software or networking related problems. + Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees. + Exceptional customer service skills. + Experience with cloud infrastructure, digital workspace, and storage technology. + ITIL Foundations + AWS Cloud Practitioner + CompTIA A+ CompTIA Cloud **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $28.51 - $41.35 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Job Description Geiger, a leader in promotional products, is seeking a Helpdesk Specialist I to join our IT Team. The ideal candidate will have a positive attitude, strong multi-tasking ability, and outstanding customer service skills. This role provides support to end-users locally and remotely for PC, Mac, server applications, and hardware. Responsibilities include interacting with network services, vendor partners, and/or application development teams to restore service and resolve core issues. The specialist may simulate or recreate user problems, recommend system modifications, and maintain current and emerging technical skills. Key Responsibilities: Provide helpdesk technical support and apply continuous improvement tools and concepts. Support desktop software, operating systems, and PC hardware for associates and sales partners. Deliver technical assistance via in-person, phone, email, and social media. Diagnose and resolve hardware/software issues; research user questions and advise on actions. Follow standard help desk procedures, log interactions, and escalate issues as needed. Prioritize urgent situations, track problems/requests, and document resolutions. Stay updated on system changes and perform technical research or consult with operations. Resolve user challenges including remote PC access and guidance. Assist with software configuration and installation. Address virus/spyware issues and create instructional guides. Perform other duties to ensure efficient technical support. Education & Experience: Equivalent to two years of specialized technical training in Information Technology. One year of relevant experience or a combination of education, experience, and training. Competencies & Skills: Comprehensive IT support for desktop software, operating systems, and PC hardware. Effective technical assistance across multiple communication channels. Efficient diagnosis and resolution of technical issues. Accurate guidance through research and adherence to help desk procedures. Staying current with system updates and assisting with software tasks. Physical, Mental & Environmental Requirements: Physical: Prolonged sitting, typing, and computer use; answering phones and emailing. Mental: Ability to concentrate, pay attention to detail, multitask, and manage time. Environmental: Indoor office setting; use of standard office equipment; interaction with team members and occasional customer contact. Certification: None required Supervisor Responsibilities: None Geiger is an Equal Opportunity / Affirmative Action Employer

**_JOB TITLE:_** Help Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services, LLC **_SALARY:_** $15.00-$17.00 **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt Help Desk Agent provides customer service solutions within service level agreements using the company and project quality and quantity standards. It includes providing prompt, reliable, and accurate information to customers while maintaining effective communication. This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse. **Responsibilities** + Receives customer inquiries and fulfills requests, providing high-quality customer service in a professional, efficient, and timely manner. + Operates within established guidelines and procedures to independently deliver a full range of services to the customer. + Matches customer needs with current products and services and suggests new ones to target customer's unmet needs. + Use examples and analogies as appropriate to facilitate understanding. + Identifies, resolves, or escalates, and tracks issues of all customer interactions in a work management tool (ServiceNow) or as determined by the client. + Aids in information to the customer in a prompt manner. + Uses judgment to anticipate customer service needs, resolves routine issues, and takes action accordingly, consistently providing high level quality service. + Manage continuous improvement through ongoing collection of data and information regarding customer requirements. + Understands and responds to others using active listening skills and tactful communication. + Ability to perform first-line troubleshooting for customers. + Ability to resolve issues following the parameters and guidelines of the client. + Help new and developing team members. + Demonstrate proactive business and customer service mentality, assuming ownership over solutions with a desire and willingness to be flexible and adaptable. + Other duties as assigned. **Qualifications** **Here's What You Need** + Requires a high school diploma or GED + Knowledge of and experience using various computer applications including Microsoft Office Suite + Technology savvy with an interest in new generation technology - comfortable doing things a different way, troubleshooting, and recommending new technology. + Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment. **Minimum Skills Required:** + Must possess problem-solving skills. + Exceptional communication skills, both oral and written. + Proficient in Microsoft and Adobe toolsets, including Excel, Word, PowerPoint, Acrobat, etc. + Highly motivated with the ability to handle and manage multiple tasks at any one time. + Ability to forge new relationships, individual and teaming in nature. + Must be a Self-starter, that can work independently and as part of a team. + Ability to follow instructions for logging into a computer and launching various applications + Ability to navigate the applications and programs utilized including opening and closing windows, select portions of text or other items using the mouse, copy/cut and paste text + Ability to successfully handle customer requests and document in work management tools and applications. + Strong interpersonal skills with the ability to communicate in a professional, and articulate manner to individuals from diverse backgrounds. + Effective listening skills to include cognitive ability to locate and convey requested information + Excellent organizational, analytical, and problem-solving skills with high-level attention to detail with good follow up and follow through skills. + Proven ability to multitask and prioritize in a fast-paced environment with changing priorities; adaptable to change and a quick learner. + Ability to handle sensitive and confidential information appropriately. + Continuous learner/improvement mindset, desire to learn quickly with a commitment to excellence. + Positive attitude; tolerance for dealing with difficult customers and stressful situations. + Dependable and accountable. **Desired Qualifications:** + Experience in a customer service role. + Experience supporting customers in a virtual environment. **Our Commitment to you / overview of benefits** + Medical, Dental and Vision Insurance; Wellness Program + Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) + Short-Term and Long-Term Disability options + Basic Life and AD&D Insurance (Company Provided) + Voluntary Life and AD&D options + 401(k) Retirement Savings Plan with matching after one year + Paid Time Off **Reports to:** Delivery Manager **Working Conditions** + Professional remote office environment. + Ability to work Mon-Fri 8am to 5pm EST. + Must be physically and mentally able to perform duties extended periods of time. + Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position. + Must be able to establish a productive and professional workspace. + Must be able to sit for long periods of time looking at computer screen. + May be asked to work a flexible schedule which may include holidays. + May be asked to travel for business or professional development purposes. + May be asked to work hours outside of normal business hours. **Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._ **_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._** **Pay Range** USD $15.00 - USD $17.00 /Hr. Submit a Referral (**************************************************************************************************************************** **Can't find the right opportunity?** Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities! **Location** _US-_ **ID** _103792_ **Category** _Customer Service/Support_ **Position Type** _Full-Time Hourly Non Exempt_ **Remote** _Yes_ **Clearance Required** _None_

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Here are the details Job Title: Deskside Support Representative Distributed Client Services Location: FALMOUTH,ME Duration: 1 year (with possible extension) Job Description: · Win7/Win XP OS support · Office 2003/2007/2010 support · Deskside support skills, must be able to troubleshoot complex issues. Qualifications share your response Additional Information For more information, Please contact Shubham 97295-4595

NEORIS is a Digital accelerator that helps companies enter the future, having 20 years of experience as Digital Partners of some of the largest companies in the world. We have more than 4,000 professionals in 11 countries, with our multicultural startup culture where we cultivate innovation, continuous learning to create high-value solutions for our clients. We are looking for Help Desk English & French, Requirements Fluent in English and French (spoken and written). Experience in contact center or customer service environments. Basic knowledge of IT systems, software, and hardware troubleshooting. Excellent communication and problem-solving skills. Availability to work in rotating shifts, including weekends and holidays. Team-oriented and service-minded attitude. Preferred Qualifications Prior experience in an IT Help Desk or Technical Support role. Knowledge of ticketing tools (e.g., ServiceNow, Jira, or similar). We offer: Professional growth Dynamic work environment competitive salary Attractive benefits plan Benefits of law and superiors Development opportunities Come and meet us on: ********************** on Facebook, LinkedIn, Twitter, or Instagram @NEORIS. Brenda Catzin #LI-BC2

Collaboration Services is a customer-focused application development group, responsible for business process workflows (Jira), intranet and teamsites (SharePoint), and support of internal and external communications tools and initiatives in support of BIW's shipbuilding programs. We are seeking an entry-level developer to develop and support Jira and/or SharePoint solutions, and secondarily to support maintenance, modernization, and transformation of legacy MS Access solutions. The successful candidate will receive training in Jira workflow development and support, and will work in a dual-reporting structure, based in the Collaboration Services team, but taking day-to-day tasking and prioritization from an internal customer organization. Initially, the developer will be expected to develop a working knowledge of Jira administration, support existing solutions, develop simple to moderately complex solutions, or make simple changes to existing solutions. As the developer gains a more in-depth knowledge of Jira, they will be responsible for increasingly complex Jira workflows, with diminishing needs for support from their peers. The developer will also gain an understanding of BIW business processes in their assigned areas and will assist in aligning business goals with software capabilities, including defining and documenting business and software requirements, and developing solutions of increasing complexity. Operating under the BIW Business Operating System (BOS), the IT Specialist ensures compliance with safety, quality, and performance standards while coordinating with other key stakeholders to meet overall milestones. Key Responsibilities Project Execution: Work within established policies, standards and development practices, and assist in development and revision of policies and practices. Provide production support for deployed solutions, including problem resolution and user education and training, both formal and informal. Build, configure, test, and maintain solutions in Jira, as assigned. Contribute to the vision and execution of Collaboration Services, including Jira, SharePoint and Office 365 adoption across the organization. Depending on the time demands of the primary Jira role, the successful candidate will also work with our Data Services team and internal customers to support and modernize legacy databases. In this role, the developer will be expected to: Design, implement, and maintain operation of diverse databases and environments, with a focus on modernizing legacy MS Access solutions Work with business stakeholders to identify and resolve database operational issues Review database design and integration of systems, and make recommendations regarding enhancements and/or improvements Team Collaboration and Communications: Collaborate with business users to identify acceptance criteria and potential test scenarios and ensure testing efforts align with delivered functionality. Work with business stakeholders to identify and resolve database operational issues Continuous Improvement: Design, implement, and maintain operation of diverse databases and environments, with a focus on modernizing legacy MS Access solutions Review database design and integration of systems, and make recommendations regarding enhancements and/or improvements Overall, this role will require extensive collaboration with internal customers and other members of the team to understand and define business needs, software requirements, and appropriate software solutions. Training and Development: The developer will also be responsible for demonstrating solutions to customers for review, developing and documenting training materials, and assisting with rollout of new solutions including communication and delivery of training. Required/Preferred Education/Training A Bachelor's degree in Computer Science, Engineering, or a related technical field is required. Formal training or coursework and proficiency with one or more contemporary programming languages such as Java, C++, or C#. Required/Preferred Experience IT Specialist I: 0-1 year of expereince in application development or IT support role. IT Specialist II: 1-2 years of experience in application development or IT support role. IT Specialist III: 2+ years of experience in application development or IT support role. A collaborative approach and ability to work professionally with others at all levels of the organization is required. Proficiency in the use of technology and computer systems required. Experience as a user, power user, site manager, or administrator of Jira or SharePoint solutions is desirable but not required. Training or experience in the development of software requirements, software testing/QA, and the software development life cycle are desirable but not required. An understanding of database standards and best practices is required; experience with database architectural concepts and best practices is desirable. Familiarity with SQL Server, MS Access, Oracle DBs, and the ability to understand and create VBA code required.

Connect with your calling! Join, stay, and grow with Benchmark. Bay Square at Yarmouth is looking for a compassionate PSS to join our team! As a Personal Support Specialist, your main role will be to deliver care to our residents within a warm, comfortable, and home-like environment. All Shifts Available! $19.50-20.75/HR PSS Duties & Responsibilities: Assisting residents with activities of daily living, such as bathing, dressing, grooming, and toileting Documenting care provided and reporting any changes in resident health or behavior to appropriate staff. Engaging residents in meaningful activities and providing emotional support. Utilizing customer service skills to ensure that residents receive exceptional and meaningful care. Other duties as needed. Requirements: Valid CNA/HHA/LNA/PSS license required Prior experience in a skilled nursing or assisted living community is preferred but not required Previous experience working with people with dementia is desired As a community associate at Benchmark, you will have access to a variety of benefits including, but not limited to, the following: 8 holidays & 3 floating holidays Discounted Meal Program Paid Training & Company-provided Uniforms Associate Referral Bonus Program Physical & Mental Health Wellness Programs 401k Retirement Plan with Company Match* Medical, Vision & Dental Benefits* Tuition Reimbursement Program* Vacation and Health & Wellness Paid Time Off* * Eligibility may vary by employment status

Currently hiring PART TIME & FULL TIME IN KENNEBEC & SOMERSET COUNTIES! At Damascus Home Care we have a deep compassion for and commitment to providing the best care possible for our clients and we believe our employees are our greatest asset. We are also a company that understands how important employees are and are constantly investing time and money to make sure that all our employees are at the very top of industry standards. Damascus is a family-oriented company that takes care of each other. Come and join our team to experience our great company. BENEFITS Company Health Insurance PTO 401K with Employer Match Paid Training Ancillary Benefits Pay Rate $18.50 - $21.00 Responsibilities Help clients with personal hygiene, dressing, bathing, and other daily tasks Perform basic health care services for clients, including checking vital signs or administering prescription medication Help with general light housekeeping, including cooking meals Make transportation arrangements or provide transportation for clients as needed Collect information about conditions and treatment plans from caregivers, nurses, doctors and family members Observe and report on each client's condition Stay up-to-date with home health aide training, policies and procedures Qualifications Previous experience as a home health aide preferred BUT NOT REQUIRED High school diploma or equivalent required Access to reliable transportation Current PSS Cert or willing to obtain one, provided Must be able to pass a criminal background check and provide references Ability to think and work both independently and with direction Must have exceptional personal hygiene Must be respectful and compassionate with a good bedside manner Knowledge of basic housekeeping We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We are hiring a Per Diem Residential Support Specialist in our adult residential programs in Rumford. This position responsible for all aspects of direct client care in a Private Non-Medical Institution (PNMI) and/or Crisis Stabilization Unit. Provides ongoing support and care for clients, maintaining quality case recording, and encourages client's compliance with various treatment and care plans Encourages client's daily living activities Responsible for on-site health, safety, diet, and security, including cleanliness and tidiness to support a tranquil atmosphere for clients Performs and coordinates various assessments, referrals, and discharge plans Benefits: Make your own schedule, with commitment to covering a minimum of 2 shifts per month Paid Time Off through Maine Sick Leave Provided training to obtain MHRT-1 Certification Desired Qualifications: High School Diploma/G.E.D. required Obtain and maintain MHRT-1 Certification Other Requirements: Must have ability to be on a flexible schedule; Pre-employment background checks: Maine Background Check Center (SBI, Direct Care Worker Registry, Maine and National Sex Offender Registry, fraud, and federal debarment), DHHS- Child and Adult Protective, and DMV must be completed upon offer of hire and as a condition of continued employment; valid driver's license and travel within the service area is required. Community Concepts, Inc. is an Equal Opportunity Employer and Provider, committed to fair employment practices in full compliance with applicable laws. Qualified applicants shall receive consideration for employment without regard to religion, national origin, age, disability, ancestry, physical or mental condition, or any other legally protected characteristic. Please request any necessary accommodations to participate in the application process.

Job Description In 2026, the Judicial Branch will be implementing its new case management system -- Maine eCourts -- to approximately 80% of court locations throughout the state of Maine. The ideal candidates will provide comprehensive technical support during the statewide Maine eCourts implementations. Using written training materials and court knowledge bank resources, the CMS Technical Support Specialist will provide on-site support to clerks of the court at multiple court locations, troubleshoot user difficulties, provide instruction, identify potential system functional limitations for the project management team, and analyze technical ability and training needs of users. The successful candidate will combine technical proficiency with keen interpersonal skills, demonstrating an ability to guide judicial staff through complex technological changes with patience, expertise, and professionalism. TRAVEL REQUIRED STATEWIDE. HOME BASE OF AUGUSTA AREA (MAINE) IS PREFFERED. Only candidates living within an hour commute of Augusta will be considered. What you'll be doing: Provide accurate and complete answers to general use and environment questions in a timely manner Serve as the point of contact for technology support and services Serve as the point of integration between the business functions of the department and the technology requirements of the department. Provide desktop computer support Ensure that all work is documented for future reference. Follow quality standards. Ensure effective and reliable backups are being performed. Proactively address customer needs. Communicate accurate and useful status updates. Evaluate and/or recommend purchases of computers, network hardware, peripheral equipment, and software Investigate user problems, identify their source, determine possible solutions, test and implement solutions Investigate user problems, identify their source, determine possible solutions, test and implement solutions What we're looking for: Experience in a similar role, supporting end-users and Miscrosoft products Strong trouble shooting and customer service skills Ability to effectively work in a team environment Strong communication skills; both written and spoken

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 1-3 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Responsible for unique or complex information systems and/or information technology tasks within more than one discipline, such as application support, database administration, software quality assurance/quality control, software engineering, network telecommunications, and infrastructure operations of administration, analysis, engineering and design. + _responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform_ . + _Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 3_ . + _Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow_ . + _Develop Knowledge Based Articles (KBA) and educate Tier 1 & 2 as needed_ . + _Be available for on-call 24x7x365 ongoing application support_ . + _Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period_ . + _help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well_ . + _System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3 Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs ServiceNow metrics reporting on ticket acknowledgements, resolution times and aging_ . **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience; Master's Degree preferred. + CompTIA A+ or ITIL certification preferred + 7-10 years of experience in information technology, systems administration or other IT related field. Specifically _a minimum of Five (5) years of experience in application / infrastructure design, development, testing, or operations_ **Other Job Specific Skills** + _Technical problem solving and implementer skills in application coding, infrastructure, or automation_ . + _Effective communications (written and spoken)_ . + _Coordinates and tracks well across AFS and client technical and functional teams ServiceNow ITSM (desired not required)_ . + _ITIL (desired not required)_ . + _Data Analysis / Excel T-SQL MSFT SQL Server Azure SQL Databases Database Architecture Extract, Transform and Load (ETL) data_ . **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $105k - $140k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Job DescriptionWe are hiring a Per Diem Residential Support Specialist in our adult residential programs in Rumford. This position responsible for all aspects of direct client care in a Private Non-Medical Institution (PNMI) and/or Crisis Stabilization Unit. Essential Duties: Provides ongoing support and care for clients, maintaining quality case recording, and encourages client's compliance with various treatment and care plans Encourages client's daily living activities Responsible for on-site health, safety, diet, and security, including cleanliness and tidiness to support a tranquil atmosphere for clients Performs and coordinates various assessments, referrals, and discharge plans Benefits: Make your own schedule, with commitment to covering a minimum of 2 shifts per month Paid Time Off through Maine Sick Leave Provided training to obtain MHRT-1 Certification Desired Qualifications: High School Diploma/G.E.D. required Obtain and maintain MHRT-1 Certification Other Requirements: Must have ability to be on a flexible schedule; Pre-employment background checks: Maine Background Check Center (SBI, Direct Care Worker Registry, Maine and National Sex Offender Registry, fraud, and federal debarment), DHHS- Child and Adult Protective, and DMV must be completed upon offer of hire and as a condition of continued employment; valid driver's license and travel within the service area is required. Community Concepts, Inc . is an Equal Opportunity Employer and Provider, committed to fair employment practices in full compliance with applicable laws. Qualified applicants shall receive consideration for employment without regard to religion, national origin, age, disability, ancestry, physical or mental condition, or any other legally protected characteristic. Please request any necessary accommodations to participate in the application process.

At Dignity Care we have a deep compassion for and commitment to providing the best care possible for our clients and we believe our employees are our greatest asset. We are also a company that understands how important employees are and are constantly investing time and money to make sure that all its employees are at the very top of industry standards. Dignity Care is a family oriented company that takes care of each other. Come and join our team to experience our great company. BENEFITS Company Health Insurance PTO 401K with Employer Match Paid Training Ancillary Benefits Pay Rate $16.00 - $18.00/ hour Responsibilities Help clients with personal hygiene, dressing, bathing and other daily tasks Perform basic health care services for clients including checking vital signs or administering prescription medication Help with general light housekeeping, including cooking meals Make transportation arrangements or provide transportation for clients as needed Collect information about conditions and treatment plans from caregivers, nurses, doctors and family members Observe and report on each client's condition Stay up-to-date with home health aide training, policies and procedures Qualifications Previous experience as a home health aide preferred but not required High school diploma or equivalent required Access to reliable transportation Current CPR (American Heart Association) Certification Must be able to pass a criminal background check and provide references Ability to think and work both independently and with direction Must have exceptional personal hygiene Must be respectful and compassionate with a good bedside manner Knowledge of basic housekeeping We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provides hardware/software support at the operating system-level across pre-defined server and network areas. Responsible for Level 1 basic level troubleshooting. + Implements routine changes on production systems per direction and guidance from Administrators. + Supports the integration of new technologies into existing infrastructure. + Resolves Level 1 incidents affecting the operation/availability of production systems, through troubleshooting and implementing known fixes. + Deploys standard repeatable build outs. + Supports the patching and maintenance of appropriate technologies (e.g. servers/databases/network/ storage/software solutions). + Supports routine backup strategies and disaster recovery tests. + Reviews system performance indicators and raises issues to more senior level team members. + Assists with monitoring vendors' release notes and contributes to the implementation of necessary upgrades and patches as required. + Maintains third-party tools. + May make proactive suggestions for service improvements. **Minimum Qualifications** + HS Diploma or GED; Bachelor's Degree in Information Technology, Computer Science or a related field preferred or equivalent relevant experience. + 1- 2 years of experience in information technology, systems administration or other IT related field. + Hours for this position are roughly 11P-8A ET including weekends. **Other Job Specific Skills** + Knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams. + Applies standard methodology, techniques, procedures and criteria. + Ability to troubleshoot and resolve basic/routine system hardware, software or networking related problems. + Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees. + Strong customer service skills. + Experience with cloud infrastructure, digital workspace, and storage technology a plus. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $20-$23/hr EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.