Computer technician jobs in Decatur, IL - 308 jobs

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Serves as an Information Assurance and Cloud computing SME with regards to Certification and Accreditation (C&A) and a broad coverage of the application of the National Institute of Standards and Technology (NIST) Risk Management Framework (RMF) standards and guidance as outlined in the NIST Special Publication(s) (SP) 800-53 and 800-37 (Current versions). **Primary Duties and Responsibilities** + Google Cloud Platform (GCP) Service Management + The CCS shall maintain current certification as a Certified Cloud Security Professional. Possesses the ability to work independently with substantial cloud computing security knowledge. + The assessor must have the essential skillsets to identify, manage and resolve cloud computing security risk and implement "best practices" as applied within a cloud environment (across all of the different deployment and service models, and derivatives). **Other Duties and Responsibilities** + Investigates computer and information security incidents to determine extent of compromise to national security information and automated information systems. + Defines security objectives and system-level performance requirements. + Researches and stays abreast of tools, techniques, countermeasures, and trends in computer network vulnerabilities. + Configures and validates secure systems, tests security products/systems to detect computer and information security weaknesses. + Maintains the computer and information security incident, damage and threat assessment programs. + Responsible for the formal Security Test and Evaluation (ST&E) required by each government accrediting authority through pre-test preparations, participation in the tests, analysis of the results and preparation of required reports. + Involved in the periodic conduct of a review of each system's audits and monitors corrective actions until all actions are closed. + Designs, develops, or recommends integrated system solutions ensuring proprietary/confidential data and systems are protected. + Involved in the establishment of strict program control processes to ensure mitigation of risks and supports obtaining certification and + accreditation of systems. + Reviews processes and security protocols and makes recommendations for increased cyber security protection. **Minimum Qualifications** + Bachelor's Degree in Computer Science or a related field. + The CCS must be well versed in FedRAMP assessment methodology of security and privacy controls deployed in cloud information systems to include six (6) domain areas. The six domains include: + Architectural Concepts & Design Requirements + Cloud Data Security + Cloud Platform & Infrastructure Security + Cloud Application Security + Operations + Legal & Compliance Minimum Qualifications: + Five (5) years of relevant C&A experience; Risk Management Framework (RMF) and NIST C&A experience + DOD IA experience + Experience in assessing IA Controls and conducting C&A reviews for large, complex Information systems **Security Clearance** + Active Secret level clearance + Sensitivity Level: IT-I Critical Sensitive **Certifications:** + Computing Environment: IAT II or IAT III (Security+ or similar) + 01-M Baseline Certification: One of the following Azure or AWS cloud-based certification per DLA Approved CE list + AWS Certified Security - Specialty + AWS Certified Solutions Architect - Associate AWS Certified Solutions Architect - Professional Microsoft Certified: Azure Administrator Associate + Microsoft Certified: Azure Solutions Architect Expert Microsoft Certified Azure Security Engineer Associate **Other Job Specific Skills** + Must be able to communicate effectively and clearly present technical approaches and findings. + Exercises a limited degree of latitude in determining technical objectives of assignments. + Excellent attention to detail. + Must be able to balance multiple tasks simultaneously. + Advanced knowledge of encryption, vulnerability assessment, penetration testing, cyber forensics, intrusion detection, and incident response and remediation. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $80,200 -$142K EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

requires 100% onsite availability in Champaign, IL. The Technology Solutions & Support Consultant is an on-site position embedded within network offices nationwide, dedicated to advancing financial advisors' sales effectiveness and practice growth through innovative technology solutions. This dual role involves optimizing technology configurations and driving technical product integration while simultaneously delivering customized consulting to align digital strategies with business objectives and championing the adoption of Northwestern Mutual's technology suite. By spearheading strategic technology integration, the consultant transforms advisor practices, driving continuous improvement and fostering collaboration across all organizational levels. Primary Duties & Responsibilities: * Develop relationships with financial advisors (FA), FA teams, and network office (NO) leadership and their teams, focusing on understanding basic business objectives and support needs. * Assist advisors and teams in using Northwestern Mutual's technology tools effectively, demonstrating how they enhance client-advisor experiences and productivity. * Utilizes extensive knowledge of computers, mobile devices, hardware, software configurations, operating systems, and LAN. * Develop a thorough understanding of the insurance and investment sales cycles to understand how technology can be integrated into business processes. * Apply consulting strategies to demonstrate technology benefits, focusing on clear communication to ensure audience understanding. * Provides advanced project consultation, and subject matter expertise to enterprise partners on technology needs, remodels, new office buildouts, and upgrades to enhance the customer experience. * Collect feedback from advisors and teams to relay to Home Office leadership, helping ensure technology solutions meet user needs. * Manages escalations and project management of enterprise technology implementations and upgrades, including communication and feedback to local and corporate leadership. * Support the identification of inefficiencies with guidance, suggesting simple technology applications to improve advisor practices. * Participate in planning sessions to support goal achievement, learning strategic methods to increase productivity and client satisfaction. * Assist in delivering training on technology best practices, facilitating classes under supervision to promote effective tool usage. * Help prepare users for new technology deployments by assisting with training and communication of benefits. * Handles vendor management of third-party technology solutions providers and implementations, ensuring effective collaboration and integration. * Track engagement activities and attend training sessions to expand knowledge and skills, contributing to improvement efforts. * Maintains a high level of proficiency and expertise in complex computer hardware and software technologies through continuous education, advanced training, and self-study. * Travel may be required based on supported offices. Qualifications: * Bachelor's degree in business or related field, or equivalent experience. * Minimum of 2 years related experiences including consultation experience working with professionals within financial services or similar industry. * Experience coaching and training professionals. * Technology support experience preferred. * Ability to understand sales-focused software technology and its benefits. * Advanced knowledge in computer, mobile device hardware, and software troubleshooting including proficiency in using software support tool * Ability to build and maintain relationships. * Proven ability to consult and drive measurable improvements in an outcome-based model. (E.g. prior demonstrated ability to drive % increase in adoption, sales etc.) * Demonstrated ability to lead and facilitate groups of people. #LI-Onsite This position has been classified as an Associated Person under NMIS guidelines and requires fingerprinting and completion of required form.Non-Registered Fingerprinted - FINRA Compensation Range: Pay Range - Start: $60,340.00 Pay Range - End: $112,060.00 Geographic Specific Pay Structure: Structure 110: $66,360.00 USD - $123,240.00 USD Structure 115: $69,370.00 USD - $128,830.00 USD We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more. Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.

Paradigm Infotech. Inc is a global IT solutions provider focused on delivering customer value through high Quality Processes and Cost-efficient solutions. Paradigm has been one of the trendsetters in global delivery practices with our Client-Centric Model for customer management and delivery. Job Description Role: Test Infrastructure Support Analyst Onsite required: Bloomington, IL No Relocation Provided Must Haves: 7 years of related experience including supporting a test infrastructure environment. Looking for a test infrastructure support analyst. Person will be responsible for Cabling of Servers, Loading workstations/problem resolution / Troubleshooting /assisting business partners, Workstation Setups / Teardowns, Receiving and Return to stock of equipment. Some physical requirements such as removing cables / lifting and carrying 50 lbs or more (load carts), ability to climb ladders and lift floor tiles. Additional Information MANDATORY DETAILS Full Name : Contact info : Current location : Work authorization : Availability : Skype : Expected rate : Professional References 2:

Are you passionate about technology and eager to solve IT challenges while making a difference in a school community? We are seeking an enthusiastic Entry-Level IT Technician to join our school's IT team. In this role, you will support students, teachers, and staff with their technology needs in a friendly, patient, and professional manner. This is a great opportunity for someone looking to start or grow their career in IT while contributing to a positive learning environment. Key Responsibilities Install and set up PC hardware, peripherals, and classroom technology. Inspect, maintain, and repair computer equipment (e.g., keyboards, mice, projectors, smart boards). Install, configure, and manage software according to specifications. Set up and maintain local networks, ensuring connectivity and functionality for school systems. Monitor and maintain network security, backups, and privacy protocols. Provide technical support and prompt troubleshooting for teachers, students, and staff. Assist with technology integration in classrooms and staff training on new systems or applications. Keep accurate records of repairs, system issues, and maintenance activities. Track and maintain hardware/software inventory and IT-related expenses. Recommend IT equipment purchases based on school needs. Requirements Basic knowledge of computer hardware, operating systems, and networks. Strong problem-solving skills and attention to detail. Calm, patient, and professional demeanor, with the ability to work well with children and educators. Excellent communication and interpersonal skills. Ability to manage time effectively and prioritize tasks in a school setting. Hands-on experience with computers and networks (academic projects, internships, or home lab experience welcome). Background check and clearance required for working in an educational environment. CompTIA A+, Microsoft, or similar entry-level certification is a plus but not required. Who We're Looking For: A friendly, reliable, and supportive team member who enjoys helping others, learns quickly, and is committed to maintaining a safe and positive learning environment through technology support.

Full-time Description Perform expert level remote helpdesk services for CDG's customers with a focus on standards of excellence that ensure customer satisfaction, technical accuracy, and productivity. This position is a customer facing position that demands teamwork and performance that projects dependability, integrity, and professionalism. Works closely with software development and IT teams on escalating software defects and feature enhancements. Requirements · Provide accurate and efficient remote software support to CDG customers. · Provide technical support to CDG customers on daily operations related to telecommunications service delivery. · Assist with developing reports, optimizing software configurations, assisting with special requests and other related technical functions. · Ability to train others on application software; develop and utilize appropriate training materials. · Interact and communicate independently, effectively, clearly, and professionally in a manner that promotes considerate and cooperative relationships and overall teamwork. · Provide expert level knowledge of application software and procedures to investigate and resolve software problems as needed. · Provide training on-site at customer locations and as needed at CDG's annual Customer Conference. · Will perform demonstrations/presentations explaining features and benefits of application software to prospective customers as needed. · Suggest product enhancements and modifications and assist in the production and maintenance of user documentation. · Perform certain assignments relative to Quality Assurance Testing, system fixes, and documentation of system enhancements. · Perform other miscellaneous duties as assigned to ensure effective operation of department specifically and CDG as a whole. · Provide user input to software development staff for billing program enhancements and modifications. · Perform integrity and validation checks on all data transferred. · Participate in industry meetings, conventions, forums, etc., as well as various marketing/sales efforts as required. · Work on projects as needed that may include technical documentation and quality assurance functions. · Perform other related duties as assigned to ensure effective operation of department specifically and CDG as a whole. Qualifications and Skills Associate degree in Computer Science or Information Technology fields preferred. Related curriculum or equivalent experience will be considered. Telecom knowledge a plus. Minimum 2 years' experience with Microsoft Windows, Linux, Microsoft Word, Microsoft Excel, Adobe Acrobat, relational databases, and accounting related applications with basic knowledge of modern internet technologies and related hardware and software applications. Must be a team player with the ability to work with minimal supervision. Must be willing to work extra hours, weekends, and on-call situations if needed. Must be willing to travel and have a valid driver's license with a good driving record to drive rental vehicles if necessary. Must be a self-motivated, people oriented individual with highly developed interpersonal, oral and written communication skills, who is comfortable making presentations to large or small groups and with extemporaneous speaking when necessary. Understanding of CDG products and services and knowledge of wireline and wireless industries would be beneficial. Must be able to project and maintain an image of integrity, dependability, and professionalism in all business relationships, both internal and external. Salary Description $50,000+

Field Support Technician / Senior Field Support Technician Student Affairs Technology Student Affairs Technology is at the heart of transforming the student experience through innovative IT services for Student Affairs departments across campus. We work closely with business leaders and IT professionals to deliver technical solutions that enhance efficiency and build operational resilience. We're looking for passionate individuals from all backgrounds who are eager to help shape and nurture a vibrant community aligned with our mission. By joining our team, you'll directly contribute to advancing the University's academic goals, fostering environments that promote student learning and success, championing diversity, and supporting the holistic development of all students. Your work will play a crucial role in creating a more inclusive, thriving campus for everyone. We are hiring across several functions within Student Affairs Technology and invite you to view all our current openings here. You are encouraged to apply for all positions that best match your profile and interests. DETAILS for the FIELD SUPPORT TECHNICIAN This position provides hardware, networking and audio visual field support for residential computer labs, administrative computers and other technology hardware for Student Affairs units. * Field Support * Field support for workstations, printers and other peripheral hardware for residential computer labs. * Field support for workstations, printers and other peripheral hardware for administrative systems. * Field support for wired and wireless networking troubleshooting and configuration. * Install and configure new or modified equipment and software as required. * Create and maintain end user documentation. * Create and maintain technical documentation for technology staff. * Work within defined policies and procedures to solve user or system problems, including those that require solutions with originality and/or ingenuity. * Audio-Visual Support * Provide in the field assistance and troubleshooting for fixed audio-visual equipment, cameras, and digital signs. * Hardware Lifecycle * Purchasing and maintain asset management for technology equipment. * Assist the development and testing with endpoint management applications for new workstation and laptop configurations. * Other Duties * Assume appropriate related additional duties to further the mission of the unit. * Provide assistance with special technology projects. Minimum Qualifications for the Field Support Technician: * High school diploma or equivalent. * Any one or any combination totaling four (4) years (48 months) from the following categories: * College coursework which includes Information Technology (IT), IT Management, Programming, IT systems, or a closely related discipline, as measured by the following conversion table or its proportional equivalent: * 30 semester hours equals one (1) year (12 months) * Associate's Degree (60 semester hours) equals eighteen months (18 months) * 90 semester hours equals two (2) years (24 months) * Bachelor's Degree (120 semester hours) equals three (3) years (36 months) * Work experience in IT-related functions, such as hardware/software support, programming, network design, network engineering, IT systems integration, or closely related field. * Demonstrated experience providing IT customer service to individuals in-person, over the phone, through a trouble ticket system, email, and/or chat tools. * Demonstrated experience providing computer hardware, networking, and technology support. * Demonstrated experience providing application and/or desktop support to end users. * Demonstrated experience troubleshooting Windows workstation operating systems. * Demonstrated experience supporting essential network services, including DNS, DHCP, and/or VPNs, including diagnosing network problems. * Demonstrated experience in the use of Microsoft Active Directory or Entra ID (Azure Active Directory), including computer object management. * Demonstrated experience supporting audio visual equipment, including setup and maintenance. Preferred Qualifications for the Field Support Technician * Experience troubleshooting Apple OS or Apple mobile OS in an enterprise environment. * Experience supporting mobile technology platforms such as tablets, iPads or smartphones. * Experience with digital signage and/or CCTV systems. * Experience performing endpoint management and systems imaging. * Experience providing technology support in a higher education environment residence hall environment. * Experience providing hardware support in a computer lab or residence hall environment. * Experience in a higher education environment. DETAILS for the SENIOR FIELD SUPPORT TECHNICIAN The position serves as a second level point of contact for hardware, networking and audio-visual field support for residential computer labs, administrative computers and other technology hardware for Student Affairs units. Aids with oversight of hardware life-cycle management and residential technology support. * Field Support * Field support for workstations, printers and other peripheral hardware for administrative systems * Field support for workstations, printers and other peripheral hardware for residential computer labs * Field support for wired and wireless networking troubleshooting and configuration * Install and configure new or modified equipment and software as required * Create and maintain end user documentation * Create and maintain technical documentation for technology staff * Work within defined policies and procedures to solve user or system problems, including those that require solutions with originality and/or ingenuity * Audio-Visual Support * Provide in the field assistance and troubleshooting for fixed audio-visual equipment, cameras, and digital signs * Hardware Lifecycle * Oversee recommendations, purchasing, and asset management for technology equipment * Manage hardware lifecycle of workstations, laptops, printers, and peripherals * Assist with the annual audio-visual lifecycle upgrades and replacement * Assist the development and testing with endpoint management applications for new workstation and laptop configurations * Project Management * Responsible for tracking work assignments and resources to ensure project milestones are achieved * Other Duties * Assume appropriate related additional duties to further the mission of the unit. Minimum Qualifications for the Senior Field Support Technician: * High school diploma or equivalent. * Any one or any combination totaling five (5) years (60 months) from the following categories: * College coursework which includes Information Technology (IT), IT Management, Programming, IT systems, or a closely related discipline, as measured by the following conversion table or its proportional equivalent: * 30 semester hours equals one (1) year (12 months) * Associate's Degree (60 semester hours) equals eighteen months (18 months) * 90 semester hours equals two (2) years (24 months) * Bachelor's Degree (120 semester hours) equals three (3) years (36 months) * Work experience in IT-related functions, such as hardware/software support, programming, network design, network engineering, IT systems integration, or closely related field. * Demonstrated experience providing IT customer service to individuals in-person, over the phone, through a trouble ticket system, email, and/or chat tools. * Demonstrated experience providing computer hardware, networking, and technology support in an office environment. * Demonstrated experience providing application and/or desktop support to end users. * Demonstrated experience troubleshooting Windows workstation operating systems. * Demonstrated experience supporting essential network services, including DNS, DHCP, and/or VPNs, including diagnosing network problems. * Demonstrated experience in the use of Microsoft Active Directory or Entra ID (Azure Active Directory), including computer object management. * Demonstrated experience supporting audio visual equipment, including setup and maintenance. * Demonstrated experience performing systems imaging. Preferred Qualifications for the Senior Field Support Technician * Experience troubleshooting Apple OS or Apple mobile OS in an enterprise environment * Experience supporting mobile technology platforms such as tablets, iPads or smartphones * Experience with digital signage and/or CCTV systems * Experience with endpoint management tools. * IT Certifications related to core responsibilities and knowledge of position (e.g. CompTIA Network+, MCSE, CCNA, HDI Customer Service, etc.). * Experience with providing technical training to end-users * Experience in a higher education environment * Experience providing hardware support in a computer lab or residence hall environment Knowledge, Skills and Abilities for both levels (Field Support Technician & Senior Field Support Technician) * Knowledge of networking protocols; DHCP, TCP/IP, DNS, ARP, IPv4, IPv6, OSI 7-layer model). * Ability to work in a collaborative team environment. * Ability to provide service in a friendly, positive, and professional manner. * Ability to work independently within specified time constraints while demonstrating sound decision-making skills. * Excellent communication skills to a variety of audiences (management, peers, users and vendors) Additional Physical Demands for both levels (Field Support Technician & Senior Field Support Technician) * Work is split equally between three distinct environments: office, warehouse, and in the field (on-site). * The position requires the individual to lift and move technology equipment * Installation of server and workstation hardware involves frequent lifting and moving equipment, media, and peripherals approximating 35-40 pounds. The individual must be able to access all areas of the building. * Routine travel to other departments on campus will require a valid driver's license. Appointment Information This is a 100% full-time Civil Service 5031 - Information Technology Technical Associate position, appointed on a 12-month basis. The expected start date is as soon as possible after 2/2/2026. * Salary Information: The budgeted salary at the Field Support Technician level is $50,000 - $60,000 per year and at the Senior Field Support Technician is $60,000 to $75,000 per year. * Fully Onsite position: This position will be expected to work at the University of Illinois Urbana-Champaign campus on a full-time basis per the University's Workplace Flexibility policy. * Sponsorship: Sponsorship for work authorization is not available for this position now and in the future. For more information on Civil Service classifications, please visit the SUCSS web site at ************************************************************ Application Procedures & Deadline Information Applications must be received by 6:00 pm (Central Time) on February 2nd, 2026. Apply for this position using the Apply Now button at the top or bottom of this posting. In order to be considered as a transfer candidate, you must apply for this position. Applications not submitted through ************************* will not be considered. If required by the position, transcripts or other documentation of credentials are to be provided no later than the first day of employment. For further information about this specific position, please contact *******************************. For questions regarding the application process, please contact ************. At the University of Illinois Urbana-Champaign - the state's flagship public university and one of the world's leading research institutions - every staff member helps shape what's next. Founded in 1867, Illinois is home to a vibrant community of 59,000 students from all 50 states and 129 countries, supported by 15 colleges and instructional units, more than 20 research institutes, and one of the most comprehensive student service ecosystems in the nation. Whether you're empowering first-generation students, fueling breakthrough innovation, or strengthening communities across Illinois and beyond, your work here has a far-reaching and deeply meaningful impact. The university offers a highly competitive benefits package designed to support your well-being, growth, and financial security. Join a top 10 public university that has launched over 330 startups and continues to redefine excellence - where the Illinois Value Proposition ensures that your contributions are recognized, your potential is nurtured, and your career can thrive. Champaign-Urbana Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position; however, all employment decisions will be made by a person. This position is intended to be eligible for benefits. This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents. The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify. Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Accommodations may also be requested on the basis of pregnancy, childbirth, and related conditions, or religion. Requests may be submitted through the reasonable accommodations portal, or by contacting the Accessibility & Accommodations Division of the Office for Access and Equity at ************, or by emailing accessibility@illinois.edu. Requisition ID: 1034264 Job Category: Technical Apply at: *************************

Job DescriptionOffice of the Illinois Secretary of State Alexi Giannoulias Job Title: Information Systems Technician I Division: Information Technology - Systems and Programming Union: IFT Salary: $4,865.00 monthly, commensurate with experience Attention: Applicants must be authorized to work in the United States; the Office of the Secretary of State will not complete certification and/or sponsorship requests. Overview: Responsibilities include, but are not limited to, the development of new Drivers programs, as well as enhancements and maintenance of existing Drivers programs and related sub-systems. Duties and Responsibilities: Assists in the planning, analysis, design, development, and support of Drivers programs of varying size and complexity; maintains sub-systems of a large Drivers Services processing system and understands integration points to make relevant modifications when necessary; hands-on technical experience using technologies including COBOL, CICS, and JCL is required; a strong working knowledge of DB2, SQL, and stored procedure experiences is also required. HTML, CSS, and XML interface development experience is preferred. Based on project specifications, utilizes applicable tools to design flowcharts, process models, and use cases in preparation for program development and testing. Assists in analyzing test results for the detection of technical programming errors. Assists in assessing and formulating strategies to improve efficiency of existing applications, maintenance, and enhancement processes. Prepares and modifies detailed programming documentation in accordance with established documentation standards. Responsible for test plan development, execution, and unit testing verification. Performs other duties as required or assigned. Minimum Requirements: Requires knowledge skill and mental development equivalent to the completion of one year of college, with Computer Science coursework or one and one-half (1.5) years of technical systems and/or programming experience. Hands-on technical experience using technologies including COBOL, CICS, and JCL is required. A strong knowledge of DB2, SQL, and stored procedure experiences is also required. HTML, CSS, and XML interface development experience is preferred. Requires the ability to lift and carry up to 50 lbs. Requires a valid Illinois Driver's License. Application Process: Please visit ********************************** to apply by completing the online application; you may also upload a resume or other attachments as needed. Preference will be given to Illinois residents in the hiring and selection process, in accordance with the Illinois Secretary of State Merit Employment Code. Questions regarding this posting or Illinois Secretary of State employment practices may be directed to Job Counselors at our Personnel offices in Chicago ************** or Springfield **************. Equal Employment Opportunity Employer. Applicants must be lawfully authorized to work in the United States. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, sexual orientation, age, marital or veteran status, or the presence of a non-job-related medical condition or disability. Powered by JazzHR vzt9XGDmJW

Reporting to the Director of Residential Life and Housing, The Room Assignment & Technology Coordinator is responsible for the coordination of room assignments and technology for new and returning students throughout the year, including summer. This position works closely with many University offices including Admissions, Financial Aid, Disability Services, Student Accounts, and various Academic Units. Essential Duties and Responsibilities: * Coordinate the master calendar for Residential Life & Housing's registration process, to include summer housing. * Coordinate the ongoing housing application process and annual housing renewal process. * Coordinate the early arrival/late departure process for students needing to move in early and/or move out late. * Oversee the meal plan loading/removing process, and general meal plan tracking and/or updates. * Coordinate the mechanics of assignments including special interest living communities and living learning communities that are placed within the residence halls. * Work with Athletics to gather break housing needs, and coordinate the placement/reassignment of athletes when the residence halls are closed during the academic year. * Ensure accuracy of data by running daily reports and working with the staff to verify the accuracy of data. * Plan and coordinate the logistical aspects of summer housing programs that are sponsored by Alabama A&M University. * Provide day-today response to room changes, vacancies and reassignment of rooms. * Provide professional, customer service oriented response to students, parents, and guardians as limited by federal and state laws. * Work with Hall Directors and Property Manager to implement technology in the housing application process. * Manage the housing assignment process, including cancellations and no-shows. * Maintain a working knowledge of software associated with room assignments. * Maintain and processes all wait list applications in order to fill current and future vacancies. * Responsible for ensuring maximum occupancy by running and reviewing daily reports and completing appropriate follow through with staff members. * Organize the mechanics for all new student placements. * Participate in the yearly review of the housing handbook and formulates rules and procedures as appropriate for operation. * Participate in weekly staff meetings and disseminate information as appropriate. * Responsible for updating, creating and dissemination of electronic messaging in the form of posters, flyers, and on-line website marketing materials related to the housing calendar information and the registration process. * Perform other duties as assigned. Minimum Position Requirements (including years of experience, certifications, licenses, etc.): * Bachelor's degree (Bachelor's degree in relevant field is a plus) * 2-5 years of experience in database computer technologies or a relevant field. * Minimum two (2) years of professional residence life experience. * Experience with database computer technologies, e.g., Adirondack Solutions, CBORD, and Banner, Simplicity-Residence, or similar programs. * Experience in social media, Twitter, Instagram etc. * Must have strong project management, time management, and organizational skills. * Must have knowledge of Microsoft Office to include, Word, Outlook, Excel and PowerPoint. * Must have the ability to lift a minimum of twenty (20) pounds. * Ability to walk buildings and up and down stairs. Knowledge, Skills, and Abilities: * Excellent written and oral communication skills * Excellent networking skills * Must be willing to learn and work with new and existing technology * Ability to travel to professional conferences

Join Chestnut as an IT Support Technician and play a crucial role in ensuring our technology runs smoothly. In this role, you'll configure and deploy hardware, troubleshoot IT issues, and provide user support to empower staff across the organization. Working independently and collaboratively on infrastructure projects, you'll contribute to the company's mission while upholding high standards of customer service, confidentiality, and professionalism. If you're passionate about solving technical problems and helping others, this position offers an excellent opportunity to make an impact. Chestnut Health Systems is a leading provider of integrated health care services. Since 1973, Chestnut has grown to almost 800 committed, compassionate employees providing substance use, mental health, and primary care treatment to patients in Illinois and Missouri. We provide fully integrated care for all our patients by combining behavioral health care services with our community-based primary care health centers. Chestnut also conducts research and training throughout the U.S.A. Please note to be considered for a position you must attach a resume, complete the application, and answer all screening questions. Responsibilities * Setup and Configuration: Install, configure, and deploy PCs, mobile devices, hardware peripherals, and software to staff locations. * Technical Troubleshooting: Diagnose and resolve issues with PCs, software, peripherals, and connectivity using in-person and remote tools. Ensure timely follow-up and resolution of IT tickets while providing guidance to junior IT staff. * User Training and Support: Provide end-user application training and ongoing support to staff as needed. * Systems Maintenance: Assist in system maintenance, networking, and infrastructure projects in collaboration with the Network Systems Manager or Information Systems & Security Manager. * Inventory and Organization: Manage the computer storage room and maintain accurate inventory records. * Customer Service Excellence: Uphold Chestnut Health Systems' commitment to customer service excellence through professional communication and responsiveness. * Confidentiality and Security: Safeguard organizational data, including sensitive client and financial information, in alignment with company policies. * Additional Duties as assigned by management. Qualifications * Minimum two years of IT support experience or an equivalent combination of an associate degree in a related field and/or professional certifications (e.g., Microsoft, CompTIA, or similar vendors). * Hands-on experience with Windows 10/11, Microsoft Office 365, PC troubleshooting, and peripheral devices; familiarity with mac OS is a plus. * Proven ability to install, configure, and support hardware and peripherals, including printers and scanners, as well as deploy and configure Windows OS client systems. * Working knowledge of mobile devices, including smartphones and tablets. * Strong written and verbal communication skills, with the ability to clearly explain technical concepts to non-technical users. * Self-motivated problem solver capable of independently diagnosing and resolving technical issues using documentation, web resources, and best practices. * Ability to lift 10-20 pounds regularly and up to 40 pounds occasionally for special projects. * Valid driver's license, personal auto insurance, and eligibility for coverage under company insurance policies. * On-site position with the flexibility to work occasional overtime as needed. Are you intrigued by this job but don't meet every single requirement? Chestnut is committed to building a diverse and inclusive workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly, please apply anyway! We'd love to explore the possibilities with you. Chestnut Health Systems is a leader in the effort to achieve health equity, providing high-quality health and human services in underserved communities. We deliver trauma-informed, fully integrated care by combining behavioral health with community-based primary health care. Chestnut's research division is nationally recognized for its contribution to evidence-based practices. Our empathic and innovative employees live our mission of making a difference. Chestnut offers a new salary structure and robust benefits! EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience. The anticipated starting pay for new hires for this position is between $20.00 - $21.00 an hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity. check out our benefits here!

Department Information Systems Title PC/Network Support Listed On 12/29/2025 Listed Until 4/30/2026 The Sangamon County Information Systems Department is accepting applications for a PC/Network support position. Responsibilities Successful applicant will be joining the County I.S. Operations team responsible for PC implementation/support and network support for 30+ county departments with 700+ users. Responsible for evaluation of user requirements, hardware/software selection, purchasing, implementation and ongoing support. Responsible for networking internal PC LAN's, IBM i, Remote Access Systems, and the Internet. Responsible for maintenance of PC's, operating system and applications; including installation and configuration of hard drives, printers, and other PC accessories. Responsible for usage of the cabling systems used for the network. Responsible as a backup for other miscellaneous duties such as; computer room operations, phone support, network user security, etc. Requirements Requires lifting of up to 50 pounds. Requires a valid driver's license to drive to the various County office locations. Requires ability to work at a high technical level independently and efficiently. Requires ability to plan, organize, and direct the projects assigned. Requires ability to develop procedures. Requires ability to communicate effectively both orally and in writing. Requires ability to establish and maintain satisfactory working relationships with coworkers, vendors, and County computer users. Requires employee to be a current resident or become a resident of Sangamon County within 6 months of employment. Skills Knowledge of set-up and installation of desktop computers, laptops, and tablets. Ability to troubleshoot hardware, software, and network problems. Knowledge of diagnosis and removal of virus/malware. Knowledge of Microsoft Office applications and ability to learn various applications. Possess good organizational and time management skills. Knowledge of TCP/IP, Routers, Wireless, and other networking devices. Knowledge of installation and troubleshoot printers and scanners. Knowledge of web browsers and plug-ins. Associates Degree or technical training in PC Networking or related field is desired. Experience in help desk work or a similar support role is a plus. Benefits Health, Dental, Life Insurance, Pension Plan, Deferred Compensation, Paid Vacation, Sick Time, and Personal Time. Starting salary $51,213 to $64,017. To be considered please submit your cover letter, resume, and three references to ********************** . Review of applications will begin immediately and continue until the position is filled. Further Info Sangamon County is an Equal Opportunity Employer.

Title: TECHNICAL SUPPORT III Duration: 6 Months Job Description: · Reviews, analyzes, and evaluates information technology systems operations. · May require an associate's degree in a related area and 2-5 years of experience in the field or in a related area. · Familiar with standard concepts, practices, and procedures within a particular field. · Relies on limited experience and judgment to plan and accomplish goals. · Performs a variety of tasks. · Works under general supervision; typically reports to a project leader or manager. · A certain degree of creativity and latitude is required. Required: Deskside support role Windows 10 and Microsoft environment, imaging, PC refresh etc. Additional Information Thanks & Regards' ________________________________________________________________________ ___ Vikram Bhalla | Team Recruitment | Mindlance, Inc. | W : ************ All your information will be kept confidential according to EEO guidelines.

Job Title: Desktop Support Technician (Full-Time, Exempt) Department: Information Technology (IT) Reports to: County IT Manager Provides support for the County's PCs and networking needs, including but not limited to installation, testing, repairing, and troubleshooting of stand-alone PCs, PCs linked to networks, printers, and other peripherals. The Desktop Support Technician performs technical, operational, and training support to users using the telephone, one-to-one, or remote software. This job has no supervisory responsibilities. DUTIES AND RESPONSIBILITES Include but not limited to the following as other duties may be assigned. * Install and test PCs, printers, and other peripherals. Configure operating system, load application programs. * Review technology incidents to ensure optimized service level is achieved. * Perform hardware and software diagnostics, coordinate needed repairs, resolve computer problems, and participate in the evaluation of system configuration and software. * Identify and resolve technical issues with hardware, software, and work processes. Escalate issues beyond level of expertise to IT team. * Research new technologies for possible implementation and make recommendations based on findings. * Recommend improvement to existing technologies and methods to improve the quality of timeliness of technical support. * Document issues, status, and resolutions using Helpdesk application. * Keep manager, project teams, and department customers informed of activities and problems. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION AND/OR EXPERIENCE * High School diploma or GED required. An Associate's degree or equivalent collegiate coursework in Information Technology, Computer Science, or a related field is preferred. * Minimum of 1-3 years of hands-on experience supporting Windows desktops/laptops, basic networking connectivity, peripherals (e.g., printers & scanners), and common programs/applications in a business environment. CERTIFICATES, LICENSES, REGISTRATIONS * As required. LANGUAGE SKILLS * Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. * Ability to write reports, business correspondence, and procedure manuals. * Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. MATHEMATICAL SKILLS * Ability to add, subtract, multiply, and divide in all units of measure, using whole number, common fraction, and decimals. * Ability to compute rate, ratio, and percent. * Draw and interpret bar graphs. REASONING ABILITY * Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. * Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee frequently is required to talk; or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Normal office conditions. The noise level in the work environment is moderate. COMPENSATION * Pay Range: $20.39 - $30.58 per hour, depending on qualifications. * The County offers a competitive benefits package, which is outlined at https:/**************************** including membership in the Illinois Municipal Retirement Fund (IMRF), optional 457 deferred compensation plans, and a comprehensive health insurance plan. HOW TO APPLY * Apply on the Champaign County website. AA / EEO / ADA

IT Support Technician Reports To: Director of Technology Status: Non-Exempt Provides user support to Agency employees, maintains and troubleshoots PC's and related hardware, and performs pertinent updates to equipment. In this position, the IT Support Technician responds to inquiries and requests for assistance with the Agency's computer systems or PC's, installs PC's and peripherals, and installs Agency approved software. INFORMATION PRIVACY AND SECURITY LEVEL: In accord with federal and state legislative mandates, individuals employed in this position are trained to, and function within a Level I security clearance for confidentiality of client protected health information, and other privileged information. Appropriate sanctions will be applied against employees who fail to comply with the privacy policies and procedures of the Agency. QUALIFICATIONS: Hold a minimum of a High School Diploma, Associates Degree preferred, and two (2) years technical experience. Have the ability to troubleshoot, analyze, and resolve technical issues with PC's. Possess intermediate level of understanding of Windows network operating systems. Communicate effectively with all levels of Agency staff. Have knowledge of trauma informed care and ability and willingness to make trauma informed decisions with client and/or other staff when necessary. Take any on-going trainings when required. Possess working knowledge of Microsoft Windows and Office Applications. Familiar with Citrix, Security Camera Systems & Servers. Show promising professional competency supported by an excellent academic record, a stable work history, professional references, and high ratings on the job interview. Have the ability to respond with discretion and professionalism at all times when dealing with confidential or sensitive matters. Have excellent inter personal skills. Have the ability to organize and prioritize work and to meet deadlines. Treat all information concerning children, youth, and their families in any Agency program with absolute confidentiality. Have a current Illinois Driver's license and proof of state requirement for insurance. Ability to pass a background check. PHYSICAL CHARACTERISTICS REQURIED: Ability to engage in daily, full-time attendance, and occasionally, in duties re quiring longer than eight (8) consecutive hours as well as non-working hours on call duties. Possess the ability to perform sitting, standing, and stooping in daily full-time employment. Ability to work a flexible schedule. Ability to operate a motor vehicle during both day and night hours. Reasonable proficiency in handwriting and computer use, and in the use of clear verbal and written communication skills. Have natural or corrected reasonably good vision and hearing, and the ability to use the telephone. Possess the mental ability to analyze a problem or situation at hand and able to recommend remediation. Ability to occasionally lift items up to twenty-five (25) pounds in weight. The ability to move physically about the Agency's owned buildings and grounds, and to use stairways (especially in emergencies). Possess the ability to maintain calm efficiency and effectiveness in stressful and demanding situations. PRINCIPAL DUTIES AND RESPONSIBILITIES: User Support: Respond to requests for assistance from Agency employees; and Identify problems, troubleshoot, and provide advice or assistance to users. PC Support: Install PCs and related peripherals; Troubleshoot hardware problems and perform minor repairs; and Perform system updates. Software Support: Install Agency approved software; Perform software updates, both via PC and network applications; Troubleshoot and resolve software problems; and Other duties as assigned.

Energy Transfer, recognized by Forbes as one of America's best large employers, is dedicated to responsibly and safely delivering America's energy. We are driven to inspire our employees to create superior value for our customers, our investors, a sustainable future and giving back to the community where we have long-standing commitments to causes including MD Anderson Children's Cancer Hospital, The Salvation Army, The American Red Cross, Ronald McDonald House and many more. We value all of our employees who make our growth and success possible. We are proud to offer industry leading compensation, comprehensive benefits, 401(k) match with additional profit sharing, PTO and abundant career opportunities. Come join our award winning over 12,000 strong organization, as we fuel the world and each other! This position can be performed in multiple locations: * Burlington, Kentucky * Oregon, Ohio * Columbus, Ohio * Fostoria, Ohio * Taylor, Michigan * Tuscola, Illinois * Joppa, Illinois * Indianapolis, IN Summary: The Pipeline Integrity Technician shall be trained and/or be able to locate, identify, and interpret pipeline flaws utilizing various in ditch NDE inspections methods at various locations throughout Energy Transfer operating area as well as identified areas of this posted position in response to findings identified by pipeline integrity inspections governed by state and federal (192/195) regulations. Essential Duties and Responsibilities: NDE evaluation to determine compliance with the following standards but not limited to API 5L, 1104, 1163, ASME, B31.4, B31.8, State Regulations (IE: Texas Railroad Commission), and Federal regulations CFR DOT 192/ 195. * The successful candidate must be willing to be trained on various NDE techniques through the company training program in the following techniques but not limited to; Liquid Penetrant, Magnetic particle, Ultrasonics, Visual testing, Creaform, AUT, Shearwave, PAUT, Eddyfi and ToFD. * All NDE performed at Energy Transfer requires formal training, written and practical examination to meet the certification requirements of ASNT-TC-1a and Energy Transfer. * The successful candidate must be able perform basic mathematic equations, read/interpret technical manuals, and understand regulatory requirements for NDE. * The NDE industry is consistently making technological improvements along with development of new NDE Techniques, which requires additional training and examination. * Continued employment with Energy Transfer as a pipeline integrity technician is dependent on successful completion of training and passing the required curriculum as outlined in the applicable training documents and training schedule for NDE as required per essential duties and responsibilities. As training is completed the Candidate will be expected to form the following duties: * Oversee third-party contractors while conducting in-ditch inspections on pipeline integrity ILI verification/repair digs and direct assessment. * Maintain knowledge of company practices, construction standards, Integrity Management Plan and Company Standard Operating Procedures * Maintain Company Operator Qualifications, and ASNT Certifications required to locate, identify, evaluate, interpret, characterize, size and repair pipeline flaws. * The ability to work with multiple company and third-party stake holders to ensure compliance with project scope and schedule. * Maintain records for random audits and reporting while utilizing written documentation (Microsoft applications) and company programs for detailed NDE inspection reports. * Understanding of material manufacturing processes, anomaly classifications, NDE technologies/techniques, positive material identification. * Evaluation of anomalies using proven in-field techniques utilizing manual and automated applications to evaluate third party damage/deformation, Internal / External Metal Loss, Crack like, and Manufacturing defects to determine failure/safe pressure calculations, and approved repair methods. * Utilize various NDT techniques for ILI validation and anomaly assessment to identify and interpret flaws using the following but not limited to Liquid Penetrant, Magnetic particle, Ultrasonic & Visual inspections utilizing tools like Creaform Handy Scan, Automated Ultrasonics mappers, Phased Array Ultrasonics, etc. * Manage activities required for direct application, sub-contracting, or internal collaboration of repairing pipeline defects back to design criteria through means not limited to in-service grinding/sanding, pressure and non-pressure containing sleeves and replacement of targeted pipeline segments. * The ability to transition back and forth between corporate office environment and short notice field duties in various locations for assigned projects. * The ability to be efficient in reporting while traveling up to 70% of your time on overnight stays and working overtime while maintaining a valid driving license, acceptable driving record and subject to random DOT Drug & Alcohol testing. Required experience is commensurate with the selected job level: * The minimum requirements for this position are having worked in the Oil and Gas industry in a field position. * High school diploma or GED. * Basic knowledge of MS Office Suite products. Preferred qualifications and experience: * Proficient with MS Office Applications. * Formal ASNT TC-1A training and documented hours in MT, UT, PT, PAUT and VT. Required experience is commensurate with the selected job level: * Level C requires a minimum of 0 - 2 years of relevant industry experience or equivalent work experience * Level B requires a minimum of 2 - 4 years of relevant industry experience or equivalent work experience * Level A requires a minimum of 4+ years of relevant industry experience or equivalent work experience Working Conditions and Requirements: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. 1. Frequent exposure to heat, cold, and other adverse weather conditions. 2. Working conditions may include confined spaces. 3. Repetitively standing, walking, bending, stretching, reaching over shoulder height, and climbing ladders up to 25 feet. Occasionally lifting 50 lbs. with or without assistance. 4. Subject to callouts to respond to operational issues and emergencies after working hours, at night, and on weekends and holidays. 5. Work in and around industrial and construction settings, which may include hazardous products, processes, materials, and chemicals, as well as extreme temperature conditions and loud machinery, and may require appropriate personal protective equipment. 6. Ability to travel up to 75% of the time.

The IT Support Technician is responsible for all service and support needs for our customers. This relates to all technology and includes workstations, servers, printers, networks, and vendor specific hardware and software. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. IT Support relating to technical issues involving Microsoft's core business applications, as well as virtual environments built on Citrix, Microsoft, and VMware Technical and support services for: Windows Server, Exchange, SQL, SharePoint, and other Microsoft-related technologies WAN and LAN connectivity, routers, firewalls, and security Disaster recovery solutions Remote access solution implementation (VPN, Terminal Services and Citrix) System documentation to include system reviews and recommendations. Communication with customers as required, e.g. keeping them informed of incident progress, notifying them of impending changes or agreed outages. Document internal processes and procedures related to duties and responsibilities. Enter all time in internal ticketing system. Driving duties include conveying materials, equipment, and staff to and from work sites. KNOWLEDGE, SKILLS, AND ABILITIES Ability to maintain a professional demeanor Adept in verbal and written communication Ability to diagnose technical issues, matching resources to these issues appropriately Understanding of support tools, techniques, and how technology is used to provide IT services Ability to evaluate situations and adjust to changing priorities Strong attention to detail and organizational skills QUALIFICATIONS Associates' degree in IT-related field or equivalent experience Candidate must be willing to reside near or commute to a Joink office (Currently within Illinois: Taylorville, Hillsboro; Indiana: Terre Haute) Candidates which have the following will have priority: Professional IT Certifications such as Microsoft MCP, MCSA, or MCSE; Citrix CCEA or CCIA; SonicWall CSSA; Cisco CCNA; or VMware VCP WORKING ENVIRONMENT 40 hours per week Primarily office environments, internal and customer premise Must be able to work overtime with and without notice. Willingness to travel to other Joink offices, industry conferences, etc. Must participate in On-Call Rotation PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee must regularly lift and/or move up to 50 pounds, and push/pull up to 75 lbs. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus. OTHER DUTIES Please note that this job description is not a comprehensive list of all activities, duties or responsibilities the employee may be required to engage in for this job. These duties, activities, and responsibilities may change at any time with or without notice. EEO STATEMENT Joink is an Equal Employment Opportunity Employer and will not discriminate against or harass any applicant or employee on any grounds prohibited under any federal, state or local law, including race, creed, color, religion, sex, national origin, age, disability status, sexual orientation, gender identity, marital status, pregnancy, status with regard to public assistance, veteran status, citizenship or membership in any other legally protected class.

Salary: Mission Statement At Excel Prep, we are dedicated to supporting children with Autism and Learning Disabilities. Our mission is to prioritize the academic and social success of neurodiverse children while providing individualized education and evidence-based approaches that cater to their unique needs. We empower every unique mind to learn, grow, and thrive together in an inclusive and nurturing environment. Job Description Overview The IT Support Specialist will play a crucial role in maintaining and enhancing the technological resources of Excel Prep. This position is essential to ensure that our staff and students have access to the tools and support needed to facilitate an effective learning environment. Key Responsibilities Technical Support: Provide timely assistance for hardware and software issues faced by staff and students. Troubleshoot and resolve IT-related problems efficiently. System Maintenance: Regularly update and maintain school technology systems, including computers, tablets, and educational software. Ensure all systems are secure and functioning optimally. Training and Support: Conduct training sessions for staff on using technology effectively in the classroom. Develop user-friendly guides and resources to assist staff and students. Collaboration: Work closely with educators to identify technology needs that enhance learning for neurodiverse students. Collaborate with external vendors for software and hardware procurement and support. Data Management: Assist in managing student data systems and ensure compliance with privacy regulations. Support the implementation of educational technologies that cater to diverse learning needs. Qualifications Education: Bachelor's degree in Information Technology, Computer Science, or a related field. Experience: Previous experience in an IT support role, preferably in an educational setting. Familiarity with assistive technologies and tools used in special education is a plus. Skills: Strong problem-solving abilities and technical troubleshooting skills. Excellent communication skills to interact with staff, students, and parents. Patience and empathy when working with neurodiverse individuals. Personal Attributes Passion for supporting children with Autism and Learning Disabilities. Commitment to fostering an inclusive and supportive school environment. Ability to adapt to the unique needs of each student and staff member. Inclusivity Statement At Excel Prep, we celebrate diversity and are committed to creating an inclusive environment for all students and staff. We welcome applicants from all backgrounds and experiences, and we believe that a diverse team enriches our community and enhances the learning experience for our students. We are dedicated to providing equal employment opportunities regardless of race, gender, sexual orientation, disability, or any other characteristic. Together, we strive to empower every unique mind to learn, grow, and thrive. Benefits Competitive salary and benefits package. Opportunities for professional development in special education and technology. A supportive and collaborative work environment focused on student success. Application Process Interested candidates should submit their resume and a cover letter outlining their experience and passion for supporting neurodiverse children to **************************** . Join Us! Become a part of Excel Prep and help us empower every unique mind to learn, grow, and thrive together!