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  • Technical Product Support Specialist

    Digilock

    Computer technician job in Petaluma, CA

    We want to hear from you if you are passionate about helping customers and providing exceptional technical support! As a Technical Product Support Specialist on our Customer Success Team, your primary goal will be to ensure that every user has a positive experience with our products. This role centers around offering technical product support, troubleshooting issues, and assisting customers in maximizing the benefits of our products. In this position, you will communicate and document customer issues, troubleshoot and test products, and provide support through email, phone, and video calls. This exciting and dynamic role is crucial to our company's success. We take pride in making every customer feel valued, supported, and satisfied! Join us! **This role is full-time, on-site in Petaluma, CA** Responsibilities: Achieve expert working knowledge of our products. You will be the first stop point for troubleshooting and must know how to use our products (don't worry - we will train you 😀) Troubleshoot reported problems and get a full understanding of what the customer is asking for and why. Identify and document the reason the customer contacted us and advise on any forming trends that may impact the larger customer base. Respond to the user as quickly and thoroughly as possible and communicate to them that you are working on their behalf to address the issue(s). Identify process improvements and other product features to reduce the number of customer inquiries. Increase overall customer satisfaction by meeting and exceeding customer support standards and service levels. Just be awesome and flexible. Requirements: Minimum of 2 years working in a Product Support or Customer Service role. Not afraid of taking an unhappy customer and turning them into a happy one. Strong analytical and critical thinking skills. Able to work independently or in a team. Strong organizational skills. Ability to communicate professionally and effectively in person, on the phone, electronically, or by other means to individuals and groups. Ability to learn new products, concepts, and eagerness to explore new technology. Strong organizational and time management skills, with the ability to prioritize tasks effectively. Excellent communication skills, both written and verbal. Proficiency in Microsoft Office Suite and other relevant software applications. Ability to maintain confidentiality and handle sensitive information with discretion. Attention to detail and accuracy in all work tasks. Why Should You Apply? At Digilock, you will have the chance to work with great people on exciting projects. Part of being in a growing company is that change is constant. We embrace change and aim to innovate with passion. This is what drives us and our company forward. We provide a competitive salary and benefits package. Highlights of our current benefits package include Medical, Dental/Vision, Long-Term Disability, Life Insurance, 401K Match up to 4%, AFLAC, Wellness Program Reimbursement, PTO, and a generous holiday schedule with pay. We provide food and snacks throughout the week in our fully stocked kitchens/breakrooms and have company outings.
    $47k-95k yearly est. 1d ago
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  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Computer technician job in Santa Rosa, CA

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $37k-53k yearly est. 5d ago
  • Novato CA MDDU Technical Equipment Support

    Mele Associates 4.1company rating

    Computer technician job in Novato, CA

    MELE Associates is seeking a full-time employee to perform as a CBRN technical equipment support to support the Department of Homeland Security, Mobile Detection Deployment Unit MDDU in Novato, CA. This position supports the United States Government capability to technical detect chemical, biological, radiological, and nuclear CBRN threats across the nation. The MDDU Equipment Support maintains the readiness of CBRN detection equipment and conducts nation-wide technical CBRN detection operations, training, and exercises to augment and train capability of Federal, state, and local law enforcement partners. This position is contract award dependent. RESPONSIBILITIES: Duties will include but are not limited to the following. Track and maintain care, custody, and control of MDDU equipment, including detection equipment, and radioactive sources. Conduct inventories of DHS MDDU property and update computerized tracking information as required. Ensure MDDU equipment is repaired, calibrated, and maintained in a ready state for deployment 24 hours a day, 7 days a week, and 365 days a year. This includes conducting field level routine repairs in consultation with equipment manufacturers and designated subcontracting repair companies. Safely handle, use, transport, and ship radioactive sources following federal regulations including those requirements of the Department of Transportation. Perform work as a "radiation worker." Conduct procurements of supplies and equipment following administrative procedures. Perform CBRN detection operations with Federal, state, and local law enforcement agencies and stakeholders. This includes performing operations at Department of Homeland Security Special Event Assessment Rated SEAR Events, National Security Special Events NSSE, and critical infrastructure sites. Perform CBRN "just in time" training with technical detection equipment with Federal, state, and local law enforcement agencies and stakeholders. Perform or assist in CBRN technical detection exercises with Federal, state, and local law enforcement agencies and stakeholders. Routinely train, acquire, and maintain technical skills and experience, and share job knowledge with other MDDU team members. Maintain integrity, good conduct, and the highest level of professionalism during work and outside of work hours. Maintain flexibility and adaptability to changing assignments and work schedules. Work may often require work to be performed beyond an 8-hour day, on weekends, and holiday. Excessive work hours can be flexed when work allows. MDDU employees are subject to recall to work from off duty status upon a matter of national security. Work independently and as a team to meet all MDDU requirements. Follow guidance and direction from the MDDU Site Lead Team Leader, Project Manager, client Program Manager, and designated MELE supervisor. Initiate, organize and report on all planning and management taskings. Coordinate, initiate and track the progress of deployments of the assigned MDDUs or equipment. Assist/prepare timely after-action reports of MDDU missions. Provide oral and written status updates of tasks to the team lead, project manager, or client program manager as required. This position requires travel between 50 to 75 percent of the month within the contiguous United States and US territories to support program needs. This may include mission deployments over 10-days with back-to-back travel to another missions. This position requires the safe operation of a truck and 5th wheel trailer. Following MDDU guidance documents, federal travel regulations, and Federal Acquisition Regulations. Maintain administrative proficiency in preparing accurate and timely travel and procurement expense reports. REQUIREMENTS: Experience in chemical, biological, radiological and/or nuclear CBRN detection with emphasis on R/N detection. 5 years' experience in radiation detection training and supporting detection operations at special events or during steady state operations where detection is regularly employed. Event support can also include but not limited to equipment demonstrations, training, and exercises at Department of Homeland Security Special Event Assessment Rated SEAR Events or National Security Special Events NSSE. Biological and/or chemical detection experience is encouraged but not required. Knowledgeable in using the following types of representative R/N detection equipment: Personal Radiation Detectors PRD Spectroscopic/Non-Spectroscopic examples may include: D-tect Systems Mini Rad-D, Thermo RadEye, FLIR IdentiFINDER R300 nano Raider, and Kromek D3S; Human Portable Radiation Detection Backpacks examples may include: Thermo PackEye, and Bubble Technology Industries FlexSpec; Radiological Isotope Identification Devices RIIDs High-Res/Low-Res examples may include: FLIR IdentiFINDER R400 and ORTEC Detective DX; Mobile Radiation Detection System such as Radiation Solutions Inc. RSI-701; Knowledge of safely using and handling of radioactive sources. Knowledge of using auxiliary equipment such as radios Able to perform minor maintenance/upkeep to include battery replacement or adjusting settings, as well as able to complete multi-step troubleshooting efforts that may require interactions with vendor. Ability to obtain and maintain a SECRET level national security clearance and DHS Suitability. Able to lift and carry up to 50 pounds of equipment. Able to drive a truck and 5th wheel trailer total rig length is 45'. Excellent verbal and communications skills to include completing daily situation reports, after-action reports, monthly reports. Proficient in the use of computers, A/V equipment, Microsoft Office products, Word, Excel, PowerPoint. Must have valid driver's license DESIRED EXPERIENCE: Prior training per 49 CFR 172.704 HAZMAT Training is highly desired, but not required for initial hire Biological and/or chemical detection experience is highly desired, but not required for initial hire. Radiation Worker training and experience working with radioactive materials. Experience driving a dually pick-up truck with fifth wheel trailer desired, but not required for initial hire. Prior experience with DHS CWMD Fleet requirements desired, but not required for initial hire. LOCATION: This is a full-time position in Novato, CA, USA dependent on contract award #OPT SALARY: Salaries are determined based on several factors including external market data, internal equity, and the candidate's related knowledge, skills, and abilities for the position. The expected salary range for this position is $130K-$166K. Benefits MELE Offers · Employer-paid employee Medical, Dental and Vision Care. · Low-Cost Family Health Care offered. · Federal Holidays and three (3) weeks' vacation · 401(k) with Employer Match · Cross-training opportunities About MELE Associates, Inc. With over 300 employees and offices in Rockville, MD, Washington, DC, and Albuquerque, NM, MELE is a veteran and minority-owned government contractor empowering its customers with innovative solutions for more than three decades. MELE has team members located across the U.S. and has served more than a hundred countries across hundreds of project locations. The company offers technical, engineering, and programmatic support expertise to a host of U.S. federal and international agencies, including, but not limited to, the Department of Energy, the Department of Defense, the Department of Homeland Security, the Department of Justice, INTERPOL, and the International Atomic Energy Agency. MELE's services include National Security and Intelligence, CBRNE Defense and Security, Facility Management and Engineering, Law Enforcement and Emergency Response Training, Technical, Analytica, and Program Management Support, and IT/Cybersecurity. MELE Associates, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. MELE Associates, Inc. is an E-Verify employer.
    $130k-166k yearly 60d+ ago
  • Manufacturing Technical Specialist - Expert

    Cavalierit

    Computer technician job in Santa Rosa, CA

    Cavalier Workforce Inc is a global leader in consulting technology, and professional services with more than 7 years of proven Industry experience. With offices Jersey City, NJ and Dallas TX, with locations nationwide and internationally. We have over 700 employees North America, Europe, the Asia pacific and over 160 clients including Fortune 500 Client. Job Description: You will be part of the fabrication team in NPI and production front door support. · This team is responsible for the setup of drawings in support of the fabrication of substrates. · This person is expected to work closely and professionally with engineering, trainers, and operators to assure the quality of the Thin Film circuits. Qualifications Musts • The ability to bring concerns up though a standardized chain of command. • Ability to work with drawings in piglet and graffy is highly desired • Ability to work closely with engineering and new product designs • Proficient computer skills. Qualities • Skilled coordination/multitasking. • Team communication and collaboration. Additional Information We are unable to sponsor at this time.
    $76k-129k yearly est. 16h ago
  • MDDU CBRN Task Based Technical Support Specialist

    Parsons Corporation 4.6company rating

    Computer technician job in Novato, CA

    In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what's possible. **Job Description:** Parsons is looking for an amazingly talented **MDDU CBRN Task Based Technical Support Specialist** to join our team! This position is an **as needed role** and NOT a full-time role. **What You'll Be Doing:** + Conduct CBRN detection operations at the direction of federal staff to include coordinating with stakeholders, managing equipment, planning logistics, developing plans, teaching and training equipment protocols to stakeholders, reporting information as appropriate, notifying chain of command as appropriate, writing situational reports and after-action reports, and following up with the stakeholder in post-deployment communications. + Manage and maintain file system for regional documentation to include record keeping, following file standards and protocols, and maintaining both electronic and paper files. + Responsible for maintaining their equipment, tactics, techniques, and procedure standards by completing all training, including refresher training, in accordance with MDDP policies. + Supports fleet management by documenting, tracking, submitting, and filing all necessary fleet vehicle information in accordance with MDDP, CWMD, and DHS policies. + Adheres to professional standards and codes of conduct set forth by MDDP, CWMD, and DHS including dress code, all forms of communication standards, social media regulations, and other policies as required. + Presents clear, concise, and accurate information on the Mobile Detection Deployment Program and its capabilities to a variety of stakeholders and group sizes. + Professionally conducts training on and answers questions on policies, procedures, protocols, and equipment of the program to a variety of stakeholders and group sizes + Provides support for Situation Reports (SITREPs). + Provides input for After Action Reports (AARs). **What Required Skills You'll Bring:** + Active Secret security clearance or higher + Must be able to obtain DHS Suitability. + Experienced in chemical, biological, radiological and nuclear detection and CBRN training and exercises + 10 years experience in radiological and nuclear detection and training + Special event operational experience including SEAR or NSSE events + Knowledgeable and skilled in using a variety of equipment including but not limited to Mobile/Portable Radiation Detection Systems, Personal Radiation Detectors PRD Spectroscopic/Non-Spectroscopic;; Radiological Isotope Identification Device RIID High-Res/Low-Res;. Auxiliary Equipment: Radios, Radioactive Material Sources. + Must be able to lift and carry up to 50 pounds of equipment + Excellent verbal and communications skills to include completing daily situation reports, after-action reports, and monthly report. + Proficient in the use of computers, A/V equipment, Microsoft Office products, Word, Excel, PowerPoint. + Radiation Worker training and experience working with radioactive materials. + Travel up to 75 percent of the month within the contiguous United States and US territories may be required including back to back trips in excess of a week. May be called to support PM directly when requested or function as Acting PM for periods no longer than 30 consecutive days. + Must have valid driver's license and experience towing larger trailers including a fifth wheel + Must have a Class B CDL license or ability to obtain one within 3 months of being hired **Security Clearance Requirement:** An active Secret security clearance is required for this position. This position is part of our Federal Solutions team. The Federal Solutions segment delivers resources to our US government customers that ensure the success of missions around the globe. Our intelligent employees drive the state of the art as they provide services and solutions in the areas of defense, security, intelligence, infrastructure, and environmental. We promote a culture of excellence and close-knit teams that take pride in delivering, protecting, and sustaining our nation's most critical assets, from Earth to cyberspace. Throughout the company, our people are anticipating what's next to deliver the solutions our customers need now. Salary Range: $72,900.00 - $127,600.00 We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle! This position will be posted for a minimum of 3 days and will continue to be posted for an average of 30 days until a qualified applicant is selected or the position has been cancelled. Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status. We truly invest and care about our employee's wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest-APPLY TODAY! Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to *********************************************** . About Us Parsons is a digitally enabled solutions provider focused on the defense, security, and infrastructure markets. With nearly 75 years of experience, Parsons is uniquely qualified to deliver cyber/converged security, technology-based intellectual property, and other innovative services to federal, regional, and local government agencies, as well as to private industrial customers worldwide. Parsons is an equal opportunity, drug-free employer committed to diversity in the workplace. Minority/Female/Disabled/Protected Veteran/LGBTQ+. For more about Parsons, visit parsons.com and follow us on Facebook, Twitter, LinkedIn, and YouTube.
    $72.9k-127.6k yearly 60d+ ago
  • Airway Transportation Systems Specialist (Coordinator)

    Us Department of Transportation 4.5company rating

    Computer technician job in Santa Rosa, CA

    Apply Airway Transportation Systems Specialist (Coordinator) Department of Transportation Federal Aviation Administration ATO, Technical Operations Services (AJW), Oakland District, North Bay SSC, WWU23-STS Apply Print Share * * * * Save * This job is open to * Duties * Requirements * How you will be evaluated * Required documents * How to apply Summary Airway Transportation Systems Specialists (ATSS) at this level is recognized as the subject matter expert in their field. All duties of an ATSS are tied to maintaining safe and efficient operating capacity of the vast and complex network of electronics systems required for the world's largest air traffic control and navigation system. ATSS personnel install, evaluate, maintain, modify and certify facilities, services and equipment that support the National Airspace System (NAS). Summary Airway Transportation Systems Specialists (ATSS) at this level is recognized as the subject matter expert in their field. All duties of an ATSS are tied to maintaining safe and efficient operating capacity of the vast and complex network of electronics systems required for the world's largest air traffic control and navigation system. ATSS personnel install, evaluate, maintain, modify and certify facilities, services and equipment that support the National Airspace System (NAS). Overview Help Job canceled Open & closing dates 01/09/2026 to 01/30/2026 Salary $112,074 to - $173,700 per year The salary includes locality rate of 46.34%. Pay scale & grade FV I Location 1 vacancy in the following location: Santa Rosa, CA Telework eligible Yes-Situational telework may be permitted in accordance with agency policy. Travel Required Occasional travel - The job may require travel from time-to-time, but not on a regular basis. The travel may be for training or other work-related duties. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Excepted Promotion potential NA Job family (Series) * 2101 Transportation Specialist Supervisory status No Security clearance Other Drug test Yes Bargaining unit status Yes - This is a bargaining unit position, represented by the Professional Aviation Safety Specialists (***************************** Announcement number AWP-ATO-25-BMA2618-96440 Control number 851089300 This job is open to Help Internal to an agency Current federal employees of the hiring agency that posted the job announcement. Clarification from the agency Open to current permanent FAA employees within ATO, AMA-400 and AML. Duties Help Serves as an ATSS (SSC Coordinator), responsible for performing a variety of functions directly related to the operation of the NAS. Performs work of broad scope and complexity with a high degree of independence. Applies broad experience and comprehensive technical knowledge to maintain and protect the integrity and safety of all components and systems for the NAS service delivery. Provides the highest organization level of technical support associated with analyzing, installing, repairing, fabricating, maintaining, modifying, or evaluating the most complex systems for which the FAA is responsible. Incumbent is recognized as the technical expert on legacy and newly developed systems within a large facility or multiple facilities over a large geographical area. Work requires maintaining technical expertise on complex systems and/or emerging technology, systems interrelationships and management of the NAS. Responsibilities include the integration, restoration, testing and evaluation of new advanced service or service components, hardware/software systems and processes. Performs a variety of functions directly relating to the operation of the NAS. Focus is on availability and reliability of the services and products provided to the users of the NAS. Serves as the principal technical specialist, a project manager, on the major projects and/or program areas, resolving unique technical problems without managerial intervention, providing coordination and suggesting solutions. Works within established policies and procedures to select the most effective and efficient approach or to develop new solutions. Carries out work in accordance with overall plans and objectives of the organization, resolving problems as they arise and making adjustments as necessary to deal with unanticipated situations and organizational needs. This work includes responsibility for evaluating diagnostic data from multiple systems that are integrated to support a network of services or service products. Can be called upon to assist with repair and/or restore service or systems, providing guidance on the availability of backup systems, and to upward report the status of critical events. Evaluation of this data is used for correcting deficiencies on Contractor Acceptance Inspection (CAI) or Joint Acceptance Inspection (JAI), FPIP, FSEP, Redline Drawings, Peabody and DMT reports dealing with LCMs. LADs, LEMs and resolving event based certification issues necessary for the timely restoration of equipment, systems/services with the NAS. Monitors other employees as a project or team leader. Responsible for all aspects of SSC projects from initial planning, drawing and specifications review, implementation, Joint Acceptance Inspection, and disposition of assets. Acts as SSC point of contact for all projects completed locally or by outside contractors. Identifies requirements (staffing funds, materials, and equipment) to accomplish projects and tracks the use of project resources. Provides training, mentoring, guidance and advice to FAA employees, contractors, and other organizations as needed. Uses technical expertise and understanding of user and stakeholder needs to prioritize SSC workload. Integrates Operational Risk Management (ORM) into all planned activities ensuring that all customers and users of services are included and involved in implementation and planning. Fully understands and utilizes proper Personal Protective Equipment (PPE) and personal safety practices when engaged in all restoration and maintenance activities helping to set the example of safe work practices for others in the organization. Position requires emphasis on customer service and organizational skills, and a clear understanding of FAA orders and how the orders apply to their position. Utilizes software such as Excel, Power Point, and Word. Performs other duties as assigned. Incumbent must possess a valid driver's license. Requirements Help Conditions of employment * US Citizenship is required. * Selective Service Registration is required for males born after 12/31/1959. * Must submit an SF50 (See Required Documents). * Designated or Random Drug Testing required. * Successful completion of a security investigation will be required Qualifications To qualify for this position candidates must show experience at the level of difficulty and responsibility that demonstrates an extensive knowledge of and experience in technology system interrelationships, and management of civilian or military automated aviation, navigation, and electronics systems. Generally, experience at the next lower level, pay band FV-H/level III or FG/GS-12 equivalent, meets the minimum qualifications for this position as long as the experience supports the demonstrated abilities. Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on these factors and the Demonstrated Abilities listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration. Qualifications must be met by the closing date of this vacancy announcement. Demonstrated Abilities: You MUST provide a NARRATIVE statement for each Demonstrated Ability and Quality Ranking Factor. The narratives should be clear and concise, providing a description of your education, training and experience that would describe the degree to which you possess each Demonstrated Ability. Candidates must show experience at the level of difficulty and responsibility appropriate to the position. Eligible candidates will be ranked based on DEMONSTRATED ABILITIES and QUALITY RANKING FACTORS, if applicable. For your assistance in responding to each of the demonstrated abilities "things to consider"/instructions have been provided for each demonstrated ability at: ******************************************************************************************************************************** Failure to respond on-line to the demonstrative abilities will prevent you from receiving further consideration. Supervisor Endorsement: A supervisory statement endorsing the applicant for this announcement is required by the closing date of this announcement. The endorsement must include the announcement number. Please upload your document(s) with your application by the closing date of the announcement. A Supervisor's Endorsement can be a memorandum or regionally generated form, and must include the announcement number. Candidates who are not endorsed by their supervisor will not be considered. NOTE: For ingrade/downgrade candidates, a supervisor's endorsement is not required. To obtain the supervisory endorsement form or memo, please contact your manager. NOTE: Answer all questions to the best of your ability. DO NOT ASSUME THAT BECAUSE YOU HOLD, OR HAVE HELD THIS POSITION, YOU WILL AUTOMATICALLY BE FOUND ELIGIBLE. You may be asked to provide evidence or documentation that you have this type of experience at a later stage in the selection process. Your responses are subject to verification through job interviews, or any other information obtained during that application process. Any exaggeration of your experience or any attempt to conceal information can result in disqualification. Qualifications must be met by closing date of announcement. Education Education may not be substituted for experience. Preview job questionnaire Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire. Additional information We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required. The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. ************************************************************** This position is covered by the Department of Transportation's Drug and Alcohol Testing Program. Any applicant tentatively selected for this position will be subject to pre-employment or pre-appointment drug screening. Persons occupying a "testing designated position (TDP)" will be subject to random drug and/or alcohol testing. As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA. In lieu of providing a KSA narrative response in the text box listed below each KSA, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate. Current FAA employee: MUST submit a copy of your most recent (non-award) SF-50, Notification of Personnel Action, or equivalent document that verifies tenure (block 24, code 1 or 2). Failure to provide the required documentation by the closing date of this announcement will result in non-consideration for this position.You Security Requirements: Moderate Risk (5): This position requires completion & favorable adjudication of a National Agency Check with Inquiry (NACI) background investigation prior to appointment, unless a waiver is obtained. If the Agency decides to interview any qualified applicant on the selection list, then all on the list who are qualified must be interviewed. Links to Important Information: Locality Pay, COLA Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help Supervisor Endorsement: If your selection for this position would be considered a promotion then a supervisory statement endorsing your candidacy is required by the closing date of this announcement. The Supervisor Endorsement must include the announcement number. You may upload your document with your application or fax to: **************. If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy. If you are an FAA employee, you can access and print your SF-50 from the eOPF system ************************** If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. How to Apply Help Applicants may be required to complete one or multiple assessments as part of the evaluation process. This assessment aims to evaluate the competencies and qualifications essential for the position. You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register. RESUMES ARE LIMITED TO TWO PAGES. IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC AND INCLUDE INFORMATION AS IT RELATES TO THE QUALIFICATIONS AND SPECIALIZED EXPERIENCE REQUIREMENTS OF THIS POSITION. We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes. Please ensure EACH work history includes ALL of the following information: Job Title (include series and grade if Federal Job) * Relevant work experience: should align to the Job Announcement and address all required qualifications and include job title, employer name, start/end dates, number of hours worked per week. * Education, certification or licensure: If required, education should include school/institution name, completion date, degree type and GPA. Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible. You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies. Please see this guide, Document Upload Guide, for more information on uploading and re-using the documents in your applications. Amendment Date: 12/23/2025 Amendment Note: This announcement has been extended. This announcement has been extended. This announcement has been extended. Agency contact information Marilyn Alvarez Phone **************** Fax 1 ************** Email *********************** Address Federal Aviation Administration AWP Regional HR Services Branch 777 S. Aviation Blvd. - Suite 150 AHF-S110 El Segundo, CA 90245 US Next steps Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview. For instructions on how to check the status of your application, please go to: USAJOBS Help Guide. Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated. All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probationary period Privacy Act Reasonable accommodation policy Selective Service Signature and false statements Social security number request Required Documents Help Supervisor Endorsement: If your selection for this position would be considered a promotion then a supervisory statement endorsing your candidacy is required by the closing date of this announcement. The Supervisor Endorsement must include the announcement number. You may upload your document with your application or fax to: **************. If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy. If you are an FAA employee, you can access and print your SF-50 from the eOPF system ************************** If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
    $112.1k-173.7k yearly 4d ago
  • Nursing Instructional Support Technician, Instructional Support Technician II, Temporary

    California State University System 4.2company rating

    Computer technician job in Sonoma, CA

    Application Process This position is open until filled. For full consideration, please submit an application, along with a cover letter and resume. In your cover letter, please describe your experience working with healthcare and/or simulation equipment and explain how it has prepared you to support nursing education. Please review the position description listed above for full scope of responsibilities and qualifications. Job Summary Reporting to and under supervision of the Director of Operations (DO), the Instructional Support Technician performs comprehensive support services for the nursing program. The incumbent makes extensive use of materials, supplies, and equipment to support a variety of upper and lower division laboratory courses. The incumbent tracks and maintains various inventories; facilitates upkeep of building(s) (e.g., relaying work order request(s) to appropriate departments), maintains storage areas, and keeps a safe and sanitized work environment. Key Qualifications This position requires the equivalent to three years of experience providing instructional support services for a unit or discipline or in producing materials or supplies, or repairing equipment related to healthcare; or the equivalent to two years of college with 16 semester units in courses involving extensive use of materials, supplies, or equipment in a discipline related to the area may be substituted for one year of the required experience; or the equivalent to four years of college with 16 semester units in courses involving extensive use of materials, supplies, or equipment in a discipline related to the area to which assigned may be substituted for two years of the required experience. Experience working with simulation equipment and prior experience with nursing or healthcare education is preferred. Intermediate proficiency with computers and Microsoft Office (Word, Excel) required. Knowledge of Google Suite, and PeopleSoft preferred. The incumbent must successfully complete a pre-placement exam. Salary and Benefits This is a full time, non-exempt position, which will lead toward permanent status following the successful completion of a probationary period. The CSU Classification Step Range for this position is $4,595 - $6,694 per month (step 1 - step 20). Step placement will be determined based on relevant qualifications and professional experience. Step placement upon appointment is not expected to exceed Step 18, $6,434 a month. This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 15 paid holidays are offered each year. Sonoma State University is also a Public Service Loan Forgiveness Program (PSLF) Employer. A comprehensive benefits summary for this position is available online by clicking here to be taken to the CSU benefits page. For eligible employees, CSUEU collective bargaining agreement Article 17.10 will be honored. Supplemental Information Sonoma State University is committed to achieving excellence through teaching, scholarship, learning and inclusion. In line with our Strategic Plan and our Seawolf Commitment, our values include diversity, sustainability, community engagement, respect, responsibility, excellence and integrity. We strive to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. We encourage innovation, experimentation and creativity, as well as contributions to equity and inclusion, in the pursuit of excellence for all members of our university community. The University is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. Mandated Reporting: This position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. CSU Out of State Policy - Sonoma State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for this position. Sonoma State University is not a sponsoring agency for staff positions (i.e. H-1B visas). Positions are posted for a minimum of 14 calendar days. For questions related to the application process, please reach out to *************. The ADA Coordinator is also available (hraccommodations@sonoma.edu) to assist individuals with disabilities in need of accommodation during the hiring process. Sonoma State University's Annual Security Report includes summaries of institutional policy relating to campus safety, drug and alcohol use, sexual assault, and other matters. The report is published in compliance with the Clery Act and includes three years of certain crime statistics that occurred in Clery Act defined geography. A paper copy of the report may be requested in person by emailing the Clery Compliance and Safety Office at ****************. Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is available for viewing at ********************************************************************************** The purpose of this report is to disclose statistics for fires that occurred within Sonoma State University student housing facilities for three years, and to distribute fire safety policies and procedures intended to promote safety on campus. A paper copy of the AFSR is available upon request by contacting the Residential Education and Campus Housing at ******************. Advertised: Nov 07 2025 Pacific Standard Time Applications close:
    $4.6k-6.7k monthly Easy Apply 24d ago
  • MDDU CBRN Task Based Technical Support Specialist

    Parsons Commercial Technology Group Inc.

    Computer technician job in Novato, CA

    In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what's possible. Job Description: Parsons is looking for an amazingly talented MDDU CBRN Task Based Technical Support Specialist to join our team! This position is an as needed role and NOT a full-time role. What You'll Be Doing: * Conduct CBRN detection operations at the direction of federal staff to include coordinating with stakeholders, managing equipment, planning logistics, developing plans, teaching and training equipment protocols to stakeholders, reporting information as appropriate, notifying chain of command as appropriate, writing situational reports and after-action reports, and following up with the stakeholder in post-deployment communications. * Manage and maintain file system for regional documentation to include record keeping, following file standards and protocols, and maintaining both electronic and paper files. * Responsible for maintaining their equipment, tactics, techniques, and procedure standards by completing all training, including refresher training, in accordance with MDDP policies. * Supports fleet management by documenting, tracking, submitting, and filing all necessary fleet vehicle information in accordance with MDDP, CWMD, and DHS policies. * Adheres to professional standards and codes of conduct set forth by MDDP, CWMD, and DHS including dress code, all forms of communication standards, social media regulations, and other policies as required. * Presents clear, concise, and accurate information on the Mobile Detection Deployment Program and its capabilities to a variety of stakeholders and group sizes. * Professionally conducts training on and answers questions on policies, procedures, protocols, and equipment of the program to a variety of stakeholders and group sizes * Provides support for Situation Reports (SITREPs). * Provides input for After Action Reports (AARs). What Required Skills You'll Bring: * Active Secret security clearance or higher * Must be able to obtain DHS Suitability. * Experienced in chemical, biological, radiological and nuclear detection and CBRN training and exercises * 10 years experience in radiological and nuclear detection and training * Special event operational experience including SEAR or NSSE events * Knowledgeable and skilled in using a variety of equipment including but not limited to Mobile/Portable Radiation Detection Systems, Personal Radiation Detectors PRD Spectroscopic/Non-Spectroscopic;; Radiological Isotope Identification Device RIID High-Res/Low-Res;. Auxiliary Equipment: Radios, Radioactive Material Sources. * Must be able to lift and carry up to 50 pounds of equipment * Excellent verbal and communications skills to include completing daily situation reports, after-action reports, and monthly report. * Proficient in the use of computers, A/V equipment, Microsoft Office products, Word, Excel, PowerPoint. * Radiation Worker training and experience working with radioactive materials. * Travel up to 75 percent of the month within the contiguous United States and US territories may be required including back to back trips in excess of a week. May be called to support PM directly when requested or function as Acting PM for periods no longer than 30 consecutive days. * Must have valid driver's license and experience towing larger trailers including a fifth wheel * Must have a Class B CDL license or ability to obtain one within 3 months of being hired Security Clearance Requirement: An active Secret security clearance is required for this position. This position is part of our Federal Solutions team. The Federal Solutions segment delivers resources to our US government customers that ensure the success of missions around the globe. Our intelligent employees drive the state of the art as they provide services and solutions in the areas of defense, security, intelligence, infrastructure, and environmental. We promote a culture of excellence and close-knit teams that take pride in delivering, protecting, and sustaining our nation's most critical assets, from Earth to cyberspace. Throughout the company, our people are anticipating what's next to deliver the solutions our customers need now. Salary Range: $72,900.00 - $127,600.00 We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle! This position will be posted for a minimum of 3 days and will continue to be posted for an average of 30 days until a qualified applicant is selected or the position has been cancelled. Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status. We truly invest and care about our employee's wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest-APPLY TODAY! Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to ************************************************
    $72.9k-127.6k yearly Auto-Apply 9d ago
  • Field Computer Specialist

    U-Haul 4.4company rating

    Computer technician job in Santa Rosa, CA

    Compensation Range: $6,725.00 to $6,875.00 Monthly If you are detail-oriented, relish variety and feel at home around all kinds of technology, consider becoming U-Haul Company's newest Field Computer Specialist. In this role you will be responsible for all computer and security systems in your area, traveling from place to place to maintain equipment and train users. In exchange U-Haul provides excellent perks and benefits as well as a caring company culture. U-Haul offers its Field Computer Specialists: Full medical coverage, if eligible Prescription plans, if eligible Dental and vision plans Registered Dietitian Program, if eligible Gym Reimbursement Program Weight Watchers, if eligible Virtual doctor visits Career stability Opportunities for advancement Valuable on-the-job training Tuition Reimbursement Program Free online courses for personal and professional development at U-Haul University Business-travel insurance You Matter Employee Assistance Program Paid holidays, vacation and sick days, if eligible Employee Stock Ownership Plan (ESOP) 401(k) savings plan Life insurance Critical illness/group accident coverage 24-hour physician available for kids MetLaw Legal Program MetLife auto and home insurance Mindset App Program Discounts on cell phone plans, hotels and more LifeLock identity theft protection Savvy consumer-wellness programs - from health-care tips to financial wellness Dave Ramsey's SmartDollar Program U-Haul Federal Credit Union membership Field Computer Specialist Primary Responsibilities: Maintain maximum uptime for computer systems and associated broadband connectivity. Implement and maintain field computer systems for all entities within the assigned area. Support and train users as needed. Distinguish between user error and problems requiring escalation to other support teams or software vendors. Identify and coordinate solutions for security gaps and compliance issues. Participate in ongoing continuous U-Haul education through U-Haul University Field Computer Specialist Minimum Qualifications: Experience with technologies such as networking, administration, security-monitoring equipment, storage gates, alarm systems, doors, digital video equipment, printers, computers, VoIP, analog phones, air phones and cash drawers Current, valid driver's license and clean driving record Work Environment: The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts, machines, fumes or irritating chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields. Physical Demands: The work requires some physical exertion such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted. U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team. U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
    $6.7k-6.9k monthly Auto-Apply 54d ago
  • Information Systems Technician (IT) Instructor

    Metris Global 4.3company rating

    Computer technician job in Petaluma, CA

    Job Title: Information Systems Technician (IT) Instructor Reports to: Site Lead . Hourly Rate: Will range from $34.00/hr. - $36.00/hr., plus an additional $5.55/hr. for Health and Welfare benefits. Schedule: Monday through Friday Metris Global is a certified Service-Disabled Veteran-Owned Small Business (SDVOSB) dedicated to helping government identify and solve problems. Our concierge-minded team of special operations and interagency advisors provide professional services, full spectrum pre-deployment, and full mission profile (FMP) training exercises to achieve this mission. Our work has quietly saved lives and taxpayer dollars. If you are passionate about "Training Today's Warriors for Tomorrow's Threats", we would love you to join our Team. Metris Global Values: Work Ethic - Passionate, motivated, proactive, attention to detail. Integrity - Unquestionable level of sound morale and ethical principles. Professionalism - Conduct oneself with the appearance, demeanor, humility, and competence. Loyalty - Commitment to doing what is in our best interest as a company and to our clients. Accountability - Humility, transparency, and responsibility. Innovation - There is ALWAYS a “better and more efficient way” to complete the mission. Summary: Metris Global is seeking Instructors with experience in Information Systems Technician operations to work at Petaluma, CA to provide instructional services to meet the Coast Guard's unique needs in training students attending “A” and “C” schools at the Training Center. Instructors shall provide expert skills and knowledge to deliver instruction to their students, focusing on ensuring students achieve the necessary skills mandated by course curricula and successfully meeting course objectives. Instructors may be required to evaluate students' performance by verifying their understanding of the course material, competency of learned skills, and their ability to demonstrate applied knowledge. Responsibilities may include, but are not limited to: Prepare classroom or training areas and pick-up and return training devices, as needed. Perform basic maintenance on training aids and/or equipment, as needed. Prepare and execute USCG Instructional standards in the conduct of classroom / laboratory / seminar / conference / discussion / lecture / demonstration / practical exercises per class training schedule. Supplement the course curriculum and lesson plans by incorporating lessons learned from specific/relevant training and after-action reviews, doctrine; current and evolving Tactics, Techniques, and Procedures (TTP) into the daily instruction. Assist in conducting and assessing student critiques to identify strengths, weaknesses, and actions to improve performance Schedule and conduct remedial training and student retests. Maintain and update a class status reports reflecting number of students in training and class progression. Review and summarize student course critique, schedule remedial training as needed. Conduct academic counseling. Assist in grading written tests. Assist in grading results performance tests. Review and grade homework projects and assist in the preparation of student-written evaluation upon student graduation for certain courses. Review a student's record for progression. Make entries on student record of training form. Complete Training Quality Reports and complete reports on students identified as receiving deficient training. Prepare, process and forward required training records and/or any additional documentation IAW USCG Training Center (TRACEN) policies and procedures on student release prior to graduation. Receive instructor evaluations and modify execution of instructional activities based upon constructive criticism from students, peer faculty and supervisors to improve performance outcomes. Additional Responsibilities: Provide recommendations and solutions in the area of performance-based computer training and shall manage and maintain classroom computer systems and perform all necessary troubleshooting, hardware/software upgrades, routine backups, and equipment replacement to support each class. Education and experience (Required): High School diploma or equivalent. Two (2) years' Experience as a primary classroom instructor. Certification in either CompTIA A+ or CompTIA Network+. Must be a US citizen and must pass a background check Must possess subject matter expertise in the following areas: Data network software and hardware. Client/server environments. Microsoft products. CompTIA A+ or Network+. Helpdesk management. Disaster recovery. Use of test equipment in the maintenance and repair of computer and related equipment. Troubleshoot and follow system administration/network maintenance procedures. Electrical safety. Cardiopulmonary Resuscitation (CPR). No security clearance is required. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Benefits: 401(k) Health Insurance Dental Insurance Vision Insurance Life Insurance STD/LTD Insurance Paid time off Paid sick time 12 paid holidays
    $34-36 hourly 60d+ ago
  • Desktop Support Technician

    Clover Stornetta Farms LLC DBA Clover Sonoma

    Computer technician job in Petaluma, CA

    Job Description About the Role We are a leading dairy bottling and distribution company providing premium dairy products to customers across the region. With 288 employees operating across three facilities - including our production plant, warehouse, and corporate offices - we're committed to operational excellence, product quality, and innovation. We are seeking an experienced Desktop Support Technician to provide exceptional end-user and systems support across all locations. The ideal candidate is a proactive, problem-solver who excels in both Windows and mac OS environments, understands the unique demands of a manufacturing setting, and thrives on ensuring technology uptime across all business operations. As a Certified B Corporation , Clover Sonoma is a purpose-driven company leading the way in sustainable business. Here, your work supports not only production uptime, but also our broader commitment to people, animals, and the planet. Salary Range: $38.00 - $45.00 per hour DOE A Day in the Life The Desktop Support Technician plays a key role in maintaining Clover's technology infrastructure across its multi-site operation. This position provides Tier 1 and Tier 2 support for all end users, covering desktop systems, printers, copiers, mobile devices, and critical production systems, including Route Accounting, and Warehouse Mobility technologies. This role demands excellent problem-solving, communication, and time management skills, with a proactive approach to maintaining uptime in a fast-paced, production-driven environment. Early morning and occasional weekend/on-call availability are required to support 24/7 plant operations. Key ResponsibilitiesEnd-User Support & Help Desk Provide Tier 1 and Tier 2 technical support for desktops, laptops, mobile devices, and peripherals (Windows, mac OS, iOS, Android). Complete and update help desk tickets with detailed resolution notes and supporting documentation. Follow up with users to ensure root-cause resolution and long-term issue prevention. Provide backup support for servers, applications, and network-related issues as needed. Deliver responsive, customer-focused IT support with professionalism and empathy. Support remote employees and distributors using VPN, RDP, and other secure remote tools. Systems & Application Support Support and maintain Google Workspace accounts. Support and troubleshoot Route Accounting handheld devices and Warehouse Mobility systems Monitor, maintain, and schedule preventive maintenance for mission-critical IT equipment. Ensure all IT maintenance contracts, warranties, and service agreements are current and updated in the help desk. Hardware, Software, and Network Operations Install, configure, and maintain Windows 10/11, mac OS, and Office 365 environments. Support and manage VoIP phone systems, printers, scanners, and A/V setups for conference rooms. Maintain inventory of IT assets, hardware, and peripherals; track software licenses and renewals through the help desk system. Set up and manage cellular devices for employees; review usage reports and identify cost-saving or technology upgrade opportunities. Assist in network and server administration, including Active Directory management, user provisioning, and file share permissions. Coordinate with the infrastructure team on network connectivity, Wi-Fi performance, and hardware replacement cycles. Documentation & Compliance Create and maintain up-to-date IT documentation, including configurations, policies, and procedures. Ensure compliance with IT security, FDA/GMP, SQF, and data protection standards. Document all processes related to job duties within the IT Documentation Directory. Participate in audits and ensure adherence to cybersecurity and compliance protocols. Operational & Vendor Support Provide early shift coverage to align with production start times and operational needs. Participate in a rotating 24/7 on-call schedule for critical system support. Collaborate with vendors for hardware, software, and system maintenance or upgrades. Travel as needed between Petaluma sites and remote distributor locations within Northern California. What You Bring to the Team 5-8 years of IT desktop or technical support experience, ideally in a food or beverage manufacturing/distribution environment. Advanced knowledge of Windows 10/11, mac OS, Google Workspace, Office 365, and Active Directory. Understanding of Route Accounting, Warehouse Mobility, and handheld scanner technologies. Experience managing hardware inventory, software licensing, and vendor relationships. Excellent communication, documentation, and time management skills. Strong customer service orientation with ability to support users at all levels. Reliable transportation and flexibility to travel locally. Preferred: Bilingual English/Spanish for effective communication with operations teams. Experience in a regulated, unionized, or 24/7 production environment. Familiarity with GMP, FDA, or SQF compliance standards. Industry certifications (CompTIA A+, Network+, Microsoft MCP, or Apple ACSP). Work Schedule Full-time, on-site across three Petaluma-area facilities. Early morning availability required to support plant operations. Rotating on-call duty, including nights and weekends, as needed. About Clover Sonoma Based in Petaluma, California, in the heart of beautiful Sonoma County, Clover Sonoma offers high quality dairy sourced from its network of local family farms. A pioneer in sustainable dairy farming Clover has the largest organic acreage of regeneratively farmed land in the state and is committed to reducing its carbon footprint by lowering on-farm methane emissions, regenerative farming practices focused on soil health and packaging innovation. The first dairy in the US to become American Humane certified across all of its farms, Clover has delivered on its promise of producing the highest-quality dairy products - including milk, cheese, butter, and more - for more than a century. As a Certified B Corporation Clover gives back 5% of net profits to help make nutritious food more accessible and uses its business as a power for good across its support for people, farms, animals, community and planet. For more information, please visit ******************** and join the conversation on Facebook, Instagram, LinkedIn, TikTok, and YouTube. We appreciate your interest in Clover Sonoma! Please direct all job-related inquiries to ***************************, as we cannot accommodate phone inquiries. We are not working with outside agencies or recruiters at this time. Clover Sonoma is proud to be an Equal Opportunity Employer and we value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender (including pregnancy, gender identity, and sexual orientation), age, disability, genetic information, protected veteran status, or any other characteristic protected by federal, state or local laws. All applicants will be considered for employment without regard to these factors.
    $38-45 hourly 29d ago
  • Senior Help Desk Technician, IT

    Agility Robotics 4.6company rating

    Computer technician job in Bodega Bay, CA

    Job Description Agility Robotics is a pioneer. Our robot, Digit, is the first to be sold into workplaces across the globe. Our team is differentiated by its expertise in imagining, engineering, and delivering robots with advanced mobility, dexterity, intelligence, and efficiency -- robots specifically designed to work alongside people, in spaces built for people. Every day, we break through engineering challenges and invent new solutions and capabilities that will one day make robots commonplace and approachable. This work is our passion and our responsibility: our mission is to make businesses more productive and people's lives more fulfilling. Agility Robotics is deploying humanoid robots that are solving real-world challenges in logistics and manufacturing. Perceiving and understanding the world is critical to Digit's success in these applications. The IT team is looking for a senior systems administrator to help build core systems and improve our work from the ground up. What We Do The IT team has the twin responsibilities of making the technology that every Agility Robotics uses as effective and frictionless as possible while also optimizing the performance of our corporate technology stack. We do that by promoting secure, repeatable processes, supporting data wherever it lives, and delivering self-service solutions whenever possible. Everyone at Agility Robotics is a stakeholder and a partner. IT has a diverse range of functions, including incident response, laptop support, office networking, audio/visual administration, SaaS application integration, new hire orientation, and end-user training. Responsibilities Collaborate with the rest of the IT to manage inbound support requests and incidents, and resolve them according to our service level agreements. Provide superior customer support in-person, in our ticketing system, and via Slack/email. Provide the skills for our employees to effectively use our corporate tools and become IT advocates. Support the smooth onboarding of new hires and manage the full employee IT lifecycle. Setup, maintain, and strengthen the in-office LAN, WiFi, audio-visual, conferencing, and computing systems. Identify trends in request tickets and help build automation and process improvements to make the system work better over time and intelligently reduce risk. Secure configuration and access management of our operational production endpoints in AWS, GitHub, Google Cloud, G Suite, Okta, and other systems of record. Participate in weekly sprints and IT projects, both as a contributor and as a leader. This role is located in Fremont. You must work in our Fremont office for direct end user support. Requirements Experience with our IT tools and platforms of choice, Operating systems including mac OS, Ubuntu, and Windows 11 SaaS platforms including Okta, GitHub, Slack, Google Workspace, Jamf, Zoom, and Jira/Jira Service Management. Experience in a multi-input, fast-paced IT support organization that prioritizes customer service, security, and innovation. The ability to thrive as a regional operator as part of a geographically diverse team. Comfortable working in spoken and written English. A love for problem solving, and a commitment to frictionless risk reduction. You dig into the root causes of issues, think outside the box, and strive for "secure by default" whenever possible. Experience maintaining and troubleshooting common small office networking products. Familiarity with Agile frameworks to keep projects on track and delivered at velocity. What We Value In addition to our core values, which are not unique to this position and are necessary for Agility Robotics employees: We value high-performing creative individuals who dig into problems and opportunities We strongly believe everyone should be treated with respect and dignity while performing the duties and responsibilities of their position We emphasize an environment of teaching and learning to equip employees with the tools needed to be successful in their function and the company We strongly believe in the value of growing a diverse team and encourage people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply Full-time Employees are eligible for Benefits: 401(k) Plan: Includes a 6% company match. Equity: Company stock options. Insurance Coverage: 100% company-paid medical, dental, vision, and short/long-term disability insurance for employees. Benefit Start Date: Eligible for benefits on your first day of employment. Well-Being Support: Employee Assistance Program (EAP). Time Off: Exempt Employees: Flexible, unlimited PTO and 10 company holidays, including a winter shutdown. Non-Exempt Employees: 10 vacation days, paid sick leave, and 10 company holidays, including a winter shutdown, annually. On-Site Perks: Catered lunches four times a week and a variety of healthy snacks and refreshments at our Salem and Pittsburgh locations. Parental Leave: Generous paid parental leave programs. Work Environment: A culture that supports flexible work arrangements. Growth Opportunities: Professional development and tuition reimbursement programs. Relocation Assistance: Provided for eligible roles. All of our roles are U.S.-based. Applicants must have current authorization to work in the United States. Agility Robotics is committed to a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits unlawful discriminatory practices, including harassment. Therefore, it is the policy of Agility Robotics to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. Agility Robotics prohibits any such discrimination or harassment. Agility Robotics does not accept unsolicited referrals from third-party recruiting agencies. We prioritize direct applicants and encourage all qualified candidates to apply directly through our careers page. If you are represented by a third party, your application may not be considered. To ensure full consideration, please apply directly. Apply Now: ***************************
    $42k-65k yearly est. 31d ago
  • Technician - Tier 3

    Hansel Auto Group

    Computer technician job in Petaluma, CA

    Why Work for Hansel Auto Group? We are looking to hire you not only for a job, but for a future! We're proud that we have a good number of employees who have been with us for 10, 20, 30 and even 40 years!! Because we are family owned, you will become a member of our family when you join us at Hansel Auto Group. About Our Company We are a family owned business with four generations and more than 60 years in Sonoma County. We sell and service eight of the most popular brands in the industry. While our primary business is dedicated to the selling and servicing of vehicles, it is without contest, that our people is what make the Hansel Auto Group great. We are fiercely committed to caring for our customers, our community, and each other. Our team members are the heart of our organization. With more than 500 employees, our leaders aim to create a culture and work environment where talented and ambitious people can have access to the best tools, training and management support to do their very best every day. Our Culture Caring Drives Us!! We care about making customers feel great, helping our employees succeed, and improving our community! We are intensely competitive and provide an environment in which everyone can be their best. This ensures that our customers get the best experience in the business and our community is a better place. You can learn more about us by watching the following video: ******************************************* . Job Description Technician - Tier 3 ($28 - 43) Defined as a Service Technician holding all 8 ASE certifications or has demonstrated proficiency on the job in all 8 skill levels as covered by the ASE requirements or as determined by the brand. Perform oil and filter exchanges Responsibilities and Duties Perform tire rotations, replacements and repairs Perform multi-point inspections Replace air and or cabin filters Perform year two, three and four repairs as assigned by the Shop Foreman Qualifications Possess 4 or more years of technical training as required Must be proficient in all areas of the skill path for the brand Technician's efficiency needs to be at 100% or higher on a consistent basis. Year 4 or 5 based on the Manufactures requirements will be the transition year from apprentice / junior level to Journey status Providing a minimum of 2 Factory certifications or as required by the brand Continued and on-going web based training will be required Certifications and online training will be required to become eligible to enter into journeyman status Performing at Journey level performance and work quality. Personal tools may not be required if the Company is Supplying. Must have all ASE's as required by the brand to become a journeyman. Year 4 or 5 based on the Manufactures requirements will be the transition year from apprentice / junior level to Journey status Providing a minimum of 2 Factory certifications or as required by the brand meeting all objectives. Continued and on-going web based training will be required Certifications and online training will be required to become eligible to enter into journey status Additional Information Benefits and Perks Medical Insurance Dental Insurance Vision Plan Flexible Spending Plan 401-K Employee Discounts on vehicles, service and parts
    $58k-98k yearly est. 16h ago
  • Temporary - Computer Support Technician - Coast Center

    Mendocino College

    Computer technician job in Ukiah, CA

    Mendocino-Lake Community College District is currently accepting applications for a Short- Term, Non-Continuing Computer Support Technician for our Coast Center location in Fort Bragg. . Position is open until filled. We are seeking an equity-minded person who is committed to supporting our diverse student population and the District Mission. Please review our District Mission, Goals, and Values at the following website:MLCCD - Mission, Goals and Values. Under direction of the department manager, performs computer support activities; installs microcomputers and servers; recommends hardware and software solutions; trains users in equipment and software; maintains hardware and software inventory; assists in networking issues; troubleshoots network printer problems; provides instructional computer lab support for faculty and administrative staff; provides support for multi-media equipment, teleconferencing, provides support and training for smart classrooms. The primary work location will be in Fort Bragg, CA, however, travel to other centers or the Ukiah Campus could be required. We recommend downloading this job announcement as you prepare your application materials for submission. Incomplete applications will not be forwarded to the screening committee. APPLICATION PROCEDURE Through the online portal, submit the following documents: * Completedonlineapplication * Resume * A letter of interest that succinctly addresses how your experience and professional qualifications prepare you for this position * Contact Information for 3 personal or professional references (no letters please) Mendocino College welcomes applications from all qualified candidates who demonstrate sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of our community college students. SALARY AND BENEFITS This is a Short-Term Non-Continuing (STNC), temporary, hourly position, 20 hours per week, $28.41 per hour. Ed Code 88003 authorizes a governing board to hire STNC employees for less than 75% of a school year, up to 180 days. Please see the current salary schedule at:MLCCD - Salary Schedule Benefits: The College offers a Bronze level benefit plan at the cost of the employee. Paid Time Off: The successful candidate will earn forty (40) hours of sick leave per fiscal year. Retirement: This position may be eligible for CalPERS Retirement (contingent upon number of hours worked within the fiscal year. REPRESENTATIVE DUTIES The successful candidate will support student and institutional success by executing the following duties: * Performs computer support activities; responds to questions and resolves computer-related problems, analyzing whether hardware, application software, programming, or systems software are involved; redirects computer problems if necessary * Receives, sets up, and loads software; installs microcomputers; receives and installs microcomputer peripherals including multiple models, hardware configurations, and a variety of system software * Coordinates the activities of the instructional computer lab; assists and interacts with instructors to provide access for projects; organizes, maintains, and develops operational and security procedures for instructional computer labs, coordinating such between the college centers and the main campus. * Provides computer support for instructional and/or administrative computer use; provides telephone and on-site support for students, faculty, departments, and other District personnel; provides computer and software resources for students * Learns new software applications quickly; assists in overall software maintenance; upgrades to new versions; and monitors software for viruses as necessary. * Evaluates, tests, and recommends selected hardware and software packages and determines features that best meet District needs; researches products and vendors for long-term support and dependability; works with vendors to get configurations and pricing on new computer equipment and repair components * Trains users in the use and care of microcomputer equipment, minicomputer peripherals and associated software * Stays current on technical changes by reading trade journals and hardware/software manuals; attends workshops and meetings as directed. * Maintains hardware and software microcomputer inventory; oversees purchase orders from generation to receipt of items; orders computer supplies from vendors. * Identifies, diagnoses, and resolves problems for users of personal computer software and hardware, District network, the Internet and new computer technology; communicates solutions to end-users. * Delivers, tags, and sets up end-user PC and Macintosh desktop hardware, software and peripherals. * Diagnoses and resolves end-user network or local printer problems, PC and Macintosh hardware problems and mainframe, e-mail, Internet, and local-area network access problems. * Coordinates timely repair of PC and Macintosh computer equipment covered by third-party vendor maintenance agreements. * Performs minor desktop hardware repair for PC and Macintosh computer equipment and peripherals that are not covered by third-party vendor maintenance agreements. * Helps install local area network cabling systems and equipment such as network interface cards, hubs and switches. * Assists with network administration as related to server operating systems, TCP/IP and internet technology. * Assists with telephone and telecommunications issues and planning also satellite and teleconferencing issues and planning as needed. * Performs related duties as assigned. WORKING CONDITIONS: Office and computer room environment; subject to noise from computer equipment. Physical demands including sitting, standing, reaching, bending, walking, and lifting up to 70 lbs. QUALIFICATIONS Must meet Human Resources guidelines for qualified hiring; including by not limited to a Live Scan background check and completion of TB test. Must have experience in Computer Support. High School Diploma / GED Equivalent, AA Preferred KNOWLEDGE OF: * Methods and procedures of operating electronic computers and peripheral equipment * Administration (installation, maintenance, security, operation) of Windows Servers * TCP/IP Lan/Wan environments and internet technologies and products * Network strategies and a variety of network operating systems * Operational and security procedures related to an instructional computer lab * Teleconferencing and multimedia equipment * Software licensing issues * Recordkeeping techniques * Basic troubleshooting techniques * Macintosh and PCdesktop operating systems * Various software applications and basic hardware for the PC and/or Macintosh * Principles and theories of network systems and management * Basic understanding of electrical safety procedures * Verbal and written communication skills * Interpersonal skills using tact, patience, and courtesy ABILITY TO: * Deliver technical customer support * Identify, troubleshoot and resolve a wide range of technical computer-related problems * Identify, evaluate and solve end-user workstation problems * Support and train end-users in a wide range of software applications as needed * Read, understand and apply complex technical information including periodicals, journals, governmental regulations, and hardware/software manuals * Master new computer technology * Operate computers and peripheral equipment properly, accurately and efficiently. * Test and upgrade a variety of software and hardware * Organize, prioritize, and schedule workload. * Work independently with little direction. * Analyze situations accurately and adopt an effective course of action. * Communicate effectively both verbally and in writing. * Meet schedules and timelines. * Provide assistance in operating teleconferencing and multi-media equipment * Learn department and program objectives and goals * Establish and maintain cooperative and effective working relationships with others * Operate computers and peripheral equipment properly and efficiently PHYSICAL ABILITY TO: Physical demands including sitting, standing, reaching, bending, walking, and lifting up to 70 lbs. ADDITIONAL INFORMATION IMPORTANT NOTES REGARDING APPLICATION PROCEDURE All application materials must be received by 11:59 pm on the closing date indicated above. Only completed applications with the above required documents will be reviewed by the committee. Application materials not required (including reference letters) for this position will not be reviewed. Remove personally identifiable information such as personal photos, social security number, birth date, age, and gender from your application materials. Expenses related to the recruitment process are the responsibility of the applicant. Incomplete application packets will not be accepted. Interviews are by invitation only. The college does not reimburse applicants for related travel expenses. SELECTION PROCEDURE A search committee will review and invite applicants for an interview. Meeting the posted requirements does not guarantee an interview. A written performance exercise and/or presentation may be a part of the interview, and finalists may be invited to return for a second interview. All notifications will be via email, and by accessing yourapplication profile. CONDITIONS OF EMPLOYMENT(Prior to beginning employment) * In accordance with Federal Law all employees must provide proof of eligibility to work in the United States; * MustbefingerprintedthroughDOJandFBIandhavebackgroundclearance;and MusttakeaTBtest (oncehiredandevery fouryearsthereafter). * Within 6 months of employment, must complete required District trainings such as Sexual Harassment Prevention. * Mendocino-Lake Community College District is not authorized to sponsor employment visas and be the employer of record for F-1 Visa - OPT extension EEO STATEMENT Mendocino College is an equal opportunity employer and actively seeks a diverse pool of qualified applicants. The policy of the College is to encourage applications from all persons. Mendocino College does not discriminate on the basis of ethnicity or race, color, sex or gender, gender identity, gender expression, age, religion, marital status, disability, sexual orientation, national origin, medical conditions, genetic conditions, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy or childbirth),military or veteran status. Mendocino College also prohibits harassment on any of these bases, including sexual harassment, as well as sexual assault, domestic violence, dating violence, and stalking. ACCOMMODATIONS Persons with disabilities who require reasonable accommodation to complete the employment process must notify Human Resources no later than 72 hours prior to the closing date. Human Resources can be contacted at ************** or via email at **************************. COMMITMENT TO DIVERSITY The Mendocino-Lake Community College District is committed to employing qualified administrators, faculty, and staff members who are dedicated to student success and to recruiting and hiring persons from diverse backgrounds. Diversity in the academic environment fosters cultural awareness, promotes mutual understanding and respect, and provides suitable role models for all students including first generation students, underrepresented students, and students of color. The District strives to employ and retain faculty, staff and administrative personnel who promote a positive learning environment and are well prepared to serve our increasingly diverse student population. Mendocino College takes active steps to ensure equal employment opportunity and to create a diverse work and academic environment that is welcoming and inclusive for all. Mendocino-Lake Community College District is an Equal Opportunity Employer ABOUT OUR COLLEGE Established in 1973, Mendocino College, a Hispanic Serving Institution, is a vibrant and inclusive academic community, rich in culture, creativity, diversity, and technology. A fully accredited two- year community college, the District serves more than 6,500 students across four locations in the greater parts of Lake and Mendocino Counties. Complete with a friendly small-campus academic setting and a respectfully collaborative work environment, Mendocino College prepares students for a future of innovation and success. The beautifully landscaped main campus is located in Ukiah, California. With views of oak- covered hills, sprawling vineyards, and distant mountains, the 127-acre campus is equipped with a state-of-the-art Library/Learning Center, high-tech Nursing Facility, and Student Center. The college operates three fully equipped centers in Fort Bragg, Lakeport, and Willits, conveniently providing our valued students with quality instruction, academic support and administrative services in neighboring communities. With a comprehensive curriculum and engaging instruction, Mendocino College provides a wide variety of degree, certificate, transfer, occupational, and basic skills programs. Mendocino College students learn in a nurturing and supportive environment enhanced by small- sized classes, personalized academic advising, and several hundred dedicated faculty and staff. ABOUT OUR COMMUNITIES Mendocino and Lake Counties include some of California's most picturesque landscape. Because of the geographic location, climate, and natural beauty, Mendocino and Lake Counties attract many visitors. Agriculture, timber, and tourism industries form the economic base of the area with some light manufacturing. Mendocino and Lake Counties have a long and colorful history as a premium grape-growing region within the state's famous North Coast wine country. A relaxed and friendly lifestyle is characteristic of our communities. Recreational opportunities abound for water skiing, swimming, fishing, boating, sailing, camping, hiking, tennis, and golf. Check out the local visitor guides to find out more:***********************************************************
    $28.4 hourly Easy Apply 34d ago
  • IT Specialist III

    JBA International 4.1company rating

    Computer technician job in Santa Rosa, CA

    Essential Functions Computer and Network Operations • Develop, maintain and follow department operations for Server and virtualized systems, network, storage, backup, and phone environments as assigned. • Perform log and system management reviews as well as operations and administration on all systems. • Provide advanced skills in ensuring adequate controls are maintained in computer and network operational areas. • Recommend improvements in efficiencies and effectiveness of network, phone, desktop and computer operations. • Communicate with IT management on projects, support and future needs planning both in writing and verbally. • Maintain documented network, computer, storage and systems diagrams and integration cross references on all systems, as assigned. Technical Support • Maintain full operability of server and virtualized systems, network, storage, backup, and phone environments as assigned. • Provide advanced end user support and guidance to other technical staff on end user issues. • Provide advanced technical support and administration to server and virtualized systems, network, storage, backup, and phone environments as assigned. • Respond to and document requests for technology assistance via phone, verbal, or e-mail request. • Diagnose, repair and create documented process for assigned technology issue resolution. • Research, recommend, install, update, maintain, and retire new hardware and software solutions. • Prioritize problem resolution and daily schedule as work dictates. • Plan effective preventative maintenance with your peers on all systems. • Support the collection and administration of hardware and software asset inventory. • Communicate professionally with all levels of staff. • Train with vendors to support new technology or enhance knowledge of current technology and provide mentorship to staff within the IT organization on technical advances. • Uphold department service standards and organizational values. Security • Research, develop and employ security standards and practices on the computing environment and assigned technologies. • Respond to and report to security issues. • Apply threat mitigations and update operating systems as security flaws are discovered. • Maintain patches and apply security updates as necessary • Solve outstanding security issues through research and management suggested options. Other Functions • Formulate and ensure adherence to quality assurance standards that includes organized data rooms and surrounding areas. • Maintain technical proficiencies to support current and planned hardware, software and network computing needs. • Research new technologies, draft recommendations and technology plans and requirements for business needs. • Effectively utilize project, change and incident management skills and documentation. • Demonstrate current technological understanding in the execution of duties. • Perform other duties as assigned.
    $105k-144k yearly est. 60d+ ago
  • EHR Support Analyst

    Mendocino Community Health Clinic, Inc. 4.6company rating

    Computer technician job in Ukiah, CA

    Are you passionate about healthcare technology and making a meaningful difference in your community? MCHC Health Center is seeking a dedicated EHR Support Analyst to support our mission of delivering compassionate, high-quality care. In this role, you will partner with clinical and patient care teams to ensure the effective use of the Epic EHR system. You will provide hands-on support through troubleshooting, training, and system configuration, while collaborating with clinical and operational teams to improve workflows and implement new features. As a customer-focused professional, you will deliver timely, effective support that allows care teams to focus on what matters most, our patients. The ideal candidate demonstrates strong attention to detail, professionalism, and a commitment to resolving technical issues promptly. This position is Monday through Friday and requires schedule flexibility, including potential weekend support. At MCHC, you will join a collaborative, mission-driven organization that values innovation, teamwork, and professional growth. If you are committed to excellence in healthcare technology support and customer service, we encourage you to apply and grow your career with us. Apply today and be part of our inspiring journey at MCHC Health Center. Benefits Offered * Medical, Dental, & Vision Insurance * Paid Time Off * Life Insurance * 401k Match * Flexible Spending Account * And more... Requirements Minimum Qualifications * High school diploma or GED * Minimum two (2) years of EHR experience Preferred Qualifications * Associate's degree or equivalent experience * Outpatient clinical background (e.g., Medical Assistant or LVN) * Proficiency in Microsoft Office and webinar/virtual platforms * Epic EHR experience * Clinical training experience Salary Description $32.00 - 43.20 an hour, DOE
    $32-43.2 hourly 24d ago
  • IT Support & Operations Consultant III (Media Services), Data Center Operations

    Kaiser Permanente 4.7company rating

    Computer technician job in Napa, CA

    In addition to the responsibilities listed below, this individual contributor is also responsible for assisting with off-site media storage by controlling and tracking media; maintaining proper media transport and/or receipt procedures; maintaining proper Hard Disk Drive (HDD) erasure, degaussing, and destruction procedures; and assisting in local data center asset tracking and reporting for hardware assets from receipt through initial install. Additionally, this job will be responsible for providing first level support for raised floor incident resolution (e.g., physical equipment and power distribution strip monitoring, etc.), and ensuring that employees, contractors, vendors, and visitors accessing the national data centers and associated IT areas are accounted for and trained as appropriate. This position is also responsible for providing data center business continuity services, support, and implementation requirements. This position is a member of the data center Building Emergency Response Team (BERT) and assists in providing Data Center continuity planning; developing formal communications and training regarding Data Center business continuity implementation plans. This includes developing emergency evacuation documentation and conducting testing. Essential Responsibilities: * Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. * Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. * Assists with efforts to analyze and prioritize incoming requests and alerts. * Provides second level support to resolve problems with products and applications by meeting customer service standards (e.g., displaying a positive attitude, actively listening, taking ownership, leveraging knowledge, communicating clearly). * Resolves moderately complex problems and provides support to others. * Follows procedures for incident escalation and notification to leadership. * Supports and assists with troubleshooting efforts in conjunction with customer to identify moderately complex problems. * Identifies moderately complex problems and escalates to senior staff for prioritization. * Supports and assists with tracking and develops documentation by entering details of problems, status of service requests, and resolutions into the company tracking system. * Supports and assists efforts to meet key performance indicators (e.g., performance, availability, capacity). * Supports and assists with the documentation of workarounds for problem records and changes to proactive processes. * Follows, supports, and assists in the development of standard operating procedures. * Provides knowledge repository for moderately complex technical support. * Reviews information and supports the compilation of information (e.g., procedures, installation, configuration) related to new technology. * Provides after hours on call support for moderately complex issues. * Supports and assists with the execution of disaster recovery and business continuity processes and events.
    $76k-110k yearly est. 5d ago
  • Desktop Support Technician

    Clover-Stornetta Farms Inc. 3.4company rating

    Computer technician job in Petaluma, CA

    About the Role We are a leading dairy bottling and distribution company providing premium dairy products to customers across the region. With 288 employees operating across three facilities - including our production plant, warehouse, and corporate offices - we're committed to operational excellence, product quality, and innovation. We are seeking an experienced Desktop Support Technician to provide exceptional end-user and systems support across all locations. The ideal candidate is a proactive, problem-solver who excels in both Windows and mac OS environments, understands the unique demands of a manufacturing setting, and thrives on ensuring technology uptime across all business operations. As a Certified B Corporation, Clover Sonoma is a purpose-driven company leading the way in sustainable business. Here, your work supports not only production uptime, but also our broader commitment to people, animals, and the planet. Salary Range: $38.00 - $45.00 per hour DOE A Day in the Life The Desktop Support Technician plays a key role in maintaining Clover's technology infrastructure across its multi-site operation. This position provides Tier 1 and Tier 2 support for all end users, covering desktop systems, printers, copiers, mobile devices, and critical production systems, including Route Accounting, and Warehouse Mobility technologies. This role demands excellent problem-solving, communication, and time management skills, with a proactive approach to maintaining uptime in a fast-paced, production-driven environment. Early morning and occasional weekend/on-call availability are required to support 24/7 plant operations. Key Responsibilities End-User Support & Help Desk * Provide Tier 1 and Tier 2 technical support for desktops, laptops, mobile devices, and peripherals (Windows, mac OS, iOS, Android). * Complete and update help desk tickets with detailed resolution notes and supporting documentation. * Follow up with users to ensure root-cause resolution and long-term issue prevention. * Provide backup support for servers, applications, and network-related issues as needed. * Deliver responsive, customer-focused IT support with professionalism and empathy. * Support remote employees and distributors using VPN, RDP, and other secure remote tools. Systems & Application Support * Support and maintain Google Workspace accounts. * Support and troubleshoot Route Accounting handheld devices and Warehouse Mobility systems * Monitor, maintain, and schedule preventive maintenance for mission-critical IT equipment. * Ensure all IT maintenance contracts, warranties, and service agreements are current and updated in the help desk. Hardware, Software, and Network Operations * Install, configure, and maintain Windows 10/11, mac OS, and Office 365 environments. * Support and manage VoIP phone systems, printers, scanners, and A/V setups for conference rooms. * Maintain inventory of IT assets, hardware, and peripherals; track software licenses and renewals through the help desk system. * Set up and manage cellular devices for employees; review usage reports and identify cost-saving or technology upgrade opportunities. * Assist in network and server administration, including Active Directory management, user provisioning, and file share permissions. * Coordinate with the infrastructure team on network connectivity, Wi-Fi performance, and hardware replacement cycles. Documentation & Compliance * Create and maintain up-to-date IT documentation, including configurations, policies, and procedures. * Ensure compliance with IT security, FDA/GMP, SQF, and data protection standards. * Document all processes related to job duties within the IT Documentation Directory. * Participate in audits and ensure adherence to cybersecurity and compliance protocols. Operational & Vendor Support * Provide early shift coverage to align with production start times and operational needs. * Participate in a rotating 24/7 on-call schedule for critical system support. * Collaborate with vendors for hardware, software, and system maintenance or upgrades. * Travel as needed between Petaluma sites and remote distributor locations within Northern California. What You Bring to the Team * 5-8 years of IT desktop or technical support experience, ideally in a food or beverage manufacturing/distribution environment. * Advanced knowledge of Windows 10/11, mac OS, Google Workspace, Office 365, and Active Directory. * Understanding of Route Accounting, Warehouse Mobility, and handheld scanner technologies. * Experience managing hardware inventory, software licensing, and vendor relationships. * Excellent communication, documentation, and time management skills. * Strong customer service orientation with ability to support users at all levels. * Reliable transportation and flexibility to travel locally. Preferred: * Bilingual English/Spanish for effective communication with operations teams. * Experience in a regulated, unionized, or 24/7 production environment. * Familiarity with GMP, FDA, or SQF compliance standards. * Industry certifications (CompTIA A+, Network+, Microsoft MCP, or Apple ACSP). Work Schedule * Full-time, on-site across three Petaluma-area facilities. * Early morning availability required to support plant operations. * Rotating on-call duty, including nights and weekends, as needed. About Clover Sonoma Based in Petaluma, California, in the heart of beautiful Sonoma County, Clover Sonoma offers high quality dairy sourced from its network of local family farms. A pioneer in sustainable dairy farming Clover has the largest organic acreage of regeneratively farmed land in the state and is committed to reducing its carbon footprint by lowering on-farm methane emissions, regenerative farming practices focused on soil health and packaging innovation. The first dairy in the US to become American Humane certified across all of its farms, Clover has delivered on its promise of producing the highest-quality dairy products - including milk, cheese, butter, and more - for more than a century. As a Certified B Corporation Clover gives back 5% of net profits to help make nutritious food more accessible and uses its business as a power for good across its support for people, farms, animals, community and planet. For more information, please visit ******************** and join the conversation on Facebook, Instagram, LinkedIn, TikTok, and YouTube. We appreciate your interest in Clover Sonoma! Please direct all job-related inquiries to ***************************, as we cannot accommodate phone inquiries. We are not working with outside agencies or recruiters at this time. Clover Sonoma is proud to be an Equal Opportunity Employer and we value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender (including pregnancy, gender identity, and sexual orientation), age, disability, genetic information, protected veteran status, or any other characteristic protected by federal, state or local laws. All applicants will be considered for employment without regard to these factors.
    $38-45 hourly 48d ago
  • Tier 1 It Support Technician

    Portola Systems Inc.

    Computer technician job in Santa Rosa, CA

    Job Description Applicants must reside in or be within commuting distance of Santa Rosa, CA, and be authorized to work in the US to be considered for this position. We are seeking a motivated and customer-focused Tier 1 Systems Support Technician with 1-3 years of experience in technical support. This role is ideal for someone with strong communication, problem-solving, and analytical skills who thrives in a fast-paced, service-oriented environment. As a Tier 1 Support Engineer, you will be the first point of contact for IT support requests, handling issues via tickets, phone, email, and in-person interactions. Your responsibilities include initial triage, basic desktop/workstation troubleshooting, answering user questions, and escalating more complex issues when necessary. You will use industry-standard tools, knowledge bases, and remote desktop access to resolve common technical problems and ensure a high level of customer satisfaction. This position requires onsite work at client locations as needed, so reliability, professionalism, and strong interpersonal skills are essential. This role is not responsible for consulting, systems design, or implementation services, but plays a critical role in delivering timely and effective first-line support. Compensation: $66,500 - $72,800 yearly Responsibilities: Serve as the first point of contact for clients by providing Tier 1 support through the Portola Systems IT Service Desk. Assess and triage customer needs by asking qualifying questions via phone, email, and remote support tools. Perform basic troubleshooting and resolution of workstation, desktop, and network issues using industry-standard tools and internal knowledge bases. Maintain and update internal client documentation to ensure accurate and consistent support practices. Collaborate effectively with Tier II and Tier III engineers to resolve complex or escalated issues. Apply logical thinking and technical knowledge to identify solutions that support client workflows and business needs. Prioritize and manage support tickets to meet response and resolution timeframes. Thoroughly document all support interactions, resolutions, and updates in the ticketing system to promote team continuity. Foster positive relationships and communicate clearly with clients, colleagues, and vendors. Perform onsite visits at client locations as needed to provide hands-on support and ensure issues are resolved promptly and professionally. Qualifications: 1-3 years relevant IT experience Associates degree or equivalent work experience Strong documentation skills including technical report writing. Strong experience with desktop and mobile support including Windows 10/11 & MacOS Experience with at least some of the following: Windows Server 2012-2022 Microsoft Exchange Active Directory (AD, ADFS, Azure AD), DNS, DHCP SharePoint Microsoft Office 365, including MS Office, MS Exchange Online, SharePoint Online Azure Active Directory and other core online IT and business collaboration tools. VMware (vSphere, vCenter, vCloud Air), AWS Storage Technologies (HP, Dell, EMC, Nimble) PC and server virtualization software, virus protection and backup systems Certifications such as CompTIA A+, Net+ and/or Microsoft Certifications are a plus, but not required Must reside in or be within commuting distance of Santa Rosa, CA Must be authorized to work in the US About Company Portola Systems is a Sonoma County-based managed IT services provider supporting SMBs and public-sector clients throughout the Bay Area. Since 1994, we've delivered secure, scalable technology solutions with a focus on long-term partnerships. Our mission is to help clients work smarter with reliable, personalized support. Clients describe us as “brilliant engineers with outstanding support” and praise our “can-do, here-to-help approach.” We value integrity, responsiveness, and teamwork. With under 30 team members, we blend the deep expertise of a larger firm with the agility and care of a boutique provider. We foster a collaborative, growth-minded culture where people feel trusted and empowered. Joining Portola means being part of a tight-knit team that thrives on solving complex challenges and delivering excellence to the communities and businesses we serve.
    $66.5k-72.8k yearly 19d ago
  • Sheriff's Office IT Specialist

    County of Sonoma (Ca 4.3company rating

    Computer technician job in Santa Rosa, CA

    The Sheriff's Office is seeking an experienced IT professional to join their team as an IT Specialist! Starting salary up to $58.58/hour ($122,263/year) and a competitive total compensation package!* Please note: The Sheriff's Office is recruiting to fill a Time-Limited IT Specialist position that is currently funded through October 8, 2029. What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: * Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available after the end of the probationary period and depending on the assignment * Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range * Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year * County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options * Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement health insurance/benefits * Retirement - A pension fully integrated with Social Security * Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment * Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education About the Position As part of the Technical Services Bureau in the Sheriff's Office, the IT Specialist provides technical support (hardware and software) and recommends technical solutions to Sheriff's Office staff using Law Enforcement and Detention applications and systems. This includes receiving and responding to calls, emails, and other electronic messages from staff, potentially up to 24 hours per day, seven days a week, 365 days a year. Responsibilities include: * Supporting and maintaining the Sheriff's Office server infrastructure, including building, updating, patching, and troubleshooting physical and virtual servers hosting Sheriff's Office applications and data * Coordinating with the County of Sonoma's Information Systems Department on various enterprise technology projects within the Sheriff's Office * Coordinating with other public safety agencies in the deployment, configuration, and support of shared technologies, including computer-aided dispatch, records management, mobile data computers, and data warehouse applications * Supporting and maintaining Biometric identification systems for the Sheriff's Office, Probation, and other Law Enforcement agencies The ideal candidate is a problem solver who is able to be flexible amid competing and changing priorities. They will have significant experience working with Microsoft client and server infrastructure, and Microsoft Azure and PowerShell experience is also highly desired. Experience working in local government or for a public safety organization is a plus! Additionally, the ideal candidate will possess many of the following: * Microsoft certifications related to Microsoft Azure, Microsoft 365, or Microsoft client/computer/server/device administration * Certifications or training experience related to computer security * Experience in customer service or at a service desk in a Tier 1 or 2 role, including Windows 11 technical support * Knowledge of Active Directory administration, including file permissions, security groups, and group policy * Experience with Microsoft Hyper-V, Microsoft System Center Configuration (SCCM), Windows Server Update Services (WSUS), and Remote Desktop Services (RDS) server deployments * Understanding of Networking Protocols (e.g. TCP/IP, DNS, DHCP), including basic troubleshooting of Local Area Network (LAN) and Wide Area Network (WAN) connectivity issues * Excellent communication, critical thinking, and teamwork skills * The ability to quickly review, comprehend, and write technical documentation to resolve issues * Some experience creating training materials and presenting information in a clear and concise manner * A strong interest in seeing the results of their work directly impact the betterment of the community NOTE: The Sheriff's Office is a 24/7 environment. Sheriff's IT Specialists will be required to be part of a standby on-call (paid) rotation and may work various shifts and schedules according to the needs of the agency, including weekends. As a condition of employment, individuals will be required to undergo and maintain a Sheriff's Office background clearance. Telework of a maximum of two days per week is possible after the probationary period, AND in consideration of on-site minimal staffing requirements. Four-day, 10-hour alternative schedules may be considered by management upon request. * Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Service Employees International Union Local 1021 Memorandum Of Understanding (SEIU MOU) and our Employee Benefits Directory. This Sheriff's Office IT Specialist employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title of this position is Department Information Systems Specialist II. Application submissions require the Supplemental Questionnaire to be completed. Any combination of training and experience which would provide the opportunity to acquire the knowledge and abilities listed. Normally this would include: Education: The equivalent to completion of twelve semester or eighteen quarter units in information systems, computer science or closely related field; AND Experience: Two years of experience in developing and maintaining information technology systems in a multi-platform information systems environment, including at least one year of experience developing and/or modifying applications. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. The position advertised on this announcement does not require possession of a valid California Driver's License.Knowledge of: IT systems components and architecture; customer support techniques; basic network principles; commonly used software applications; system performance monitoring and troubleshooting; technical documentation methods and procedures; IT systems security methods and techniques; oral and written communication techniques; network equipment, tools and peripherals; operating systems installation and configuration procedures; installation, configuration, and maintenance of desktop components; operating environments; commonly used query languages; data management concepts and methods; server maintenance techniques; file formats used in the delivery of Web content; browser technical requirements. Ability to: efficiently troubleshoot system problems; provide training to other technical staff; communicate factual and procedural information clearly, orally and in writing; gather and analyze basic facts and draw conclusions; install, configure, and test software on customer workstations; prepare and update manuals, instructions, and operating procedures; provide information and assistance to customers; ensure the application of appropriate security measures in accord with established procedures; assist in implementing and maintaining network and systems services; monitor network and systems performance and troubleshoot minor problems; document and initiate response to security problems; provide guidance and training to customers in accessing network and systems services; assist customers in installing and using applications; maintain database operations; assist in returning disrupted database systems to normal operations; create reports and manipulate data in response to customer requirements; convert user-developed content into workable Web pages; carry out server maintenance functions; test new browser versions for compatibility with existing services. * Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. * You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. * You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. * Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. Application submissions require the Supplemental Questionnaire be completed. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application and Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: * Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application and Supplemental Questionnaire Appraisal Examination which evaluates the education, training, experience, skills, knowledge, abilities, and other qualifications that you demonstrate in your application and/or response to the supplemental questionnaire. Please be aware that resumes and cover letters are not typically evaluated in the Application and Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. Additional Information Being part of the Sheriff's Office and being expected to keep the public safe requires a thorough background investigation process. This process includes an assessment of prior work history, verifying educational experiences, court reports, public records searches, and understanding past patterns relating to drug usage, financial patterns, etc. This entails gathering a significant amount of information from job candidates and speaking to former employers, friends, family members, etc. Polygraphs, drug tests, and medical and physical examinations are also part of this process. Candidates must be honest and forthcoming about information that may arise during the background process. Deception during any portion of this process is grounds for disqualification, even after employment. This process can take anywhere from 3-5 months. Many factors are taken into consideration and one should not assume a credit issue or prior drug use is automatically disqualifying. Candidates will be given the opportunity to present mitigating information they feel should be considered. You are encouraged to be as responsive as possible while this process is taking place to help expedite the timeline, and we encourage you to stay patient and interested in this great career opportunity while this process is taking place. You may also review the Job Classification Screening Schedule to determine the requirements for this position. Please read the Sheriff's Office Pre-Employment Drug Use Guidelines for further information. How to Apply Applications are accepted online at ****************************** Paper applications may be submitted by person, fax **************, email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be received by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: KK HR Technician: VH
    $122.3k yearly 5d ago

Learn more about computer technician jobs

How much does a computer technician earn in Healdsburg, CA?

The average computer technician in Healdsburg, CA earns between $33,000 and $72,000 annually. This compares to the national average computer technician range of $28,000 to $55,000.

Average computer technician salary in Healdsburg, CA

$49,000
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