Computer technician jobs in Houma, LA

Benefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks - one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid driver's license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive. Compensation: $18.00 - $25.00 per hour About Us Our mission is full dedication to reinventing business models and everyday products with you, the consumer, in mind. From I.T, to Internet and Network Infrastructure.We also have VoIP, Remote support, Webhosting and Design, even assist with Corporate Business structure from small to large. And that's just the start. The Road This Far Hardy Industries, in concept, began in 2004 in a small two story home in the U.S. Virgin Islands. In the years that followed, and a few reincarnations later, AMG Tech Support was formed in the State of Nevada and has become a fixture in providing field technicians nationally for many of the businesses you see every day. Hardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist.

An exciting career awaits you At MPC, we're committed to being a great place to work - one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment. Marathon Petroleum Company LP (MPC) offers internship and co-op opportunities to high-performing college students who want meaningful hands-on experiences in their fields of study. The following core values guide MPC's approach to doing business: Safety & Environmental Stewardship, Integrity, Respect, Inclusion, and Collaboration. Interns and co-ops work side by side with experienced professionals as contributing members of diverse work teams who create value for the company's shareholders. MPC believes that how we conduct our business is just as important as the bottom line. Responsibilities: A co-op/internship with MPC Information Technology can provide you the valued experience needed to work in today's competitive working environment while delivering efficient and innovative solutions. MPC ITS offers a diverse set of opportunities which gives you exposure to different areas of our business. With the potential to have multiple sessions and opportunities, you will gain valuable real-world experience while enhancing your skill set in one or more of the following IT job positions: Business Systems Analysis Intern: Acts as a liaison between IT and business units for translating business requirements into the development, implementation, and enhancement of new and existing systems. Identifies and evaluates new IT capabilities to improve business outcomes while recommending and communicating appropriate solutions and/or enhancements to current systems. Develops and executes processes for creating, managing, and executing quality assurance for technology solutions. Manages and or coordinates incident management execution in collaboration with internal and external parties. Cloud Engineering Intern: Supports development and execution of cloud strategy within Marathon's existing IT infrastructure. Implements Marathon's cloud strategy from a technical perspective, including design, planning, integration, automation, maintenance, and support of cloud architecture. May work with stakeholders across Marathon to evaluate public and private cloud systems to identify and deliver appropriate solutions. Cybersecurity Intern: Evaluates, tests, monitors, and maintains information technology (IT) and operational technology (OT) cybersecurity policies and procedures. Ensures adherence to identity management processes and controls to meet specific cybersecurity standards. Identifies security risks and exposures (data, application, infrastructure, devices etc.) and suggests measures to prevent future incidents and improve cybersecurity. Employ techniques and procedures for conducting risk assessments and compliance audits for IT and OT. Investigates and remediates security incidents such as intrusion, frauds, attacks, or leaks. Determines potential cybersecurity threats, coordinates preventive actions across the network leveraging intelligence from multiple internal and external sources and cybersecurity technologies. Identifies threat actors and their techniques, tools, and processes to identify and mitigate cybersecurity risks. Infrastructure Engineering & Operations Intern: Interns will focus on either Platform Engineering or Operational Technology (OT) Engineering. Both roles support routine maintenance, performance testing, and basic troubleshooting of infrastructure systems to ensure optimal reliability. Responsibilities include assisting with system configuration, backup and recovery procedures, analyzing performance data, and documenting solutions. OT Engineering interns additionally support industrial control systems such as HMIs and PLCs, collaborating with engineers and business teams to meet operational and technical requirements. Software Development Intern: Interns will focus on either Software Engineering or Quality Assurance (QA) Engineering, both collaboratively contribute to the software development lifecycle by ensuring both functionality and quality. The Software Engineering intern focuses on designing, developing, testing, and deploying enterprise software solutions, emphasizing automation, security, and continuous improvement. This role involves applying engineering best practices, participating in code reviews, and documenting technical requirements and designs. Meanwhile, the QA intern supports the validation of these solutions through manual and automated testing, assisting in the development of test strategies, creation/execution of test scripts, and reporting bugs. They work closely with cross-functional teams to uphold quality standards across releases and contribute to documentation, automation, and the ongoing enhancement of QA processes within an Agile environment. Qualifications: + Desired Majors: Computer Science & Engineering; Computer Science & Engineering Technology; Management Information Systems; Computer Information Systems; Information Systems & Analytics; Computer Engineering; Software Engineering and Computer Science; and other related IT disciplines + Strong academic performance + Candidates must be authorized to work in the US on a full-time indefinite basis without the need for employment visa sponsorship now or in the future. + Concurrent enrollment in a degree seeking program throughout duration of experience + Military experience a plus + Min - $24.95 per hour/Max - $31.19 per hour + We hire for the following locations: Corporate: Findlay, OH, San Antonio. TX; Refineries: Martinez, CA, Texas City, TX, Anacortes, WA, Garyville, LA Learn more about Marathon Petroleum's benefits at ********************* As an energy industry leader, our career opportunities fuel personal and professional growth. Location: Findlay, Ohio Additional locations: Anacortes WA Refinery, Galveston Bay Refinery, Garyville LA Refinery, Martinez CA Refinery, San Antonio, Texas Job Requisition ID: 00018342 Location Address: 539 S Main St Education: Employee Group: Full time Employee Subgroup: Intern Marathon Petroleum Company LP is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, reproductive health decision-making, age, mental or physical disability, medical condition or AIDS/HIV status, ancestry, national origin, genetic information, military, veteran status, marital status, citizenship or any other status protected by applicable federal, state, or local laws. If you would like more information about your EEO rights as an applicant, click here (*********************************************************************************************************************************** . If you need a reasonable accommodation for any part of the application process at Marathon Petroleum LP, please contact our Human Resources Department at *************************************** . Please specify the reasonable accommodation you are requesting, along with the job posting number in which you may be interested. A Human Resources representative will review your request and contact you to discuss a reasonable accommodation. Marathon Petroleum offers a total rewards program which includes, but is not limited to, access to health, vision, and dental insurance, paid time off, 401k matching program, paid parental leave, and educational reimbursement. Detailed benefit information is available at ************************* .The hired candidate will also be eligible for a discretionary company-sponsored annual bonus program. Equal Opportunity Employer: Veteran / Disability We will consider all qualified Applicants for employment, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws. In reviewing criminal history in connection with a conditional offer of employment, Marathon will consider the key responsibilities of the role. About Marathon Petroleum Corporation Marathon Petroleum Corporation (MPC) is a leading, integrated, downstream energy company headquartered in Findlay, Ohio. The company operates the nation's largest refining system. MPC's marketing system includes branded locations across the United States, including Marathon brand retail outlets. MPC also owns the general partner and majority limited partner interest in MPLX LP, a midstream company that owns and operates gathering, processing, and fractionation assets, as well as crude oil and light product transportation and logistics infrastructure.

Citizens, Inc. is seeking a highly motivated IT Support Technician to provide technical assistance for computer hardware, software, and network systems. You'll be part of our Help Desk team, ensuring smooth operations for internal users through troubleshooting, maintenance, and configuration of company laptops and related systems. Support will be provided both in person and remotely via phone, video conferencing, and remote tools. A ticketing system is used to track and manage tasks. Occasional travel to satellite offices (within 250 miles) is required for equipment and networking issues, as well as office relocations. Training and professional growth opportunities are available. Citizens, Inc. Key Responsibilities: * Serve as the first point of contact for internal technical support requests. * Manage and resolve help desk tickets using the company's ticketing system. * Perform troubleshooting remotely and on-site for hardware, software, and network issues. * Travel to satellite offices for equipment setup, networking fixes, and office relocations. * Maintain clear communication and timely follow-up with users. * Create and update technical documentation and user guides. * Diagnose and resolve hardware and cabling issues. * Build strong customer relationships through professionalism and quality service. * Ensure confidentiality of all user and company information. Minimum Qualifications: * Associate's degree in IT, Computer Science, or related field (or equivalent experience; up to 2 years substitution allowed). * Experience troubleshooting Windows laptops. * Working knowledge of Microsoft O365 applications. * Strong organizational skills, attention to detail, and critical thinking. * Excellent written and verbal communication skills. * Ability to manage multiple tasks in a fast-paced environment. Preferred Qualifications: * CompTIA A+ Certification. * Google IT Support Professional Certificate. * Microsoft IT Support Specialist Professional Certificate. Skills & Abilities: * Basic office network setup (Ethernet cabling, wall plates, keystone jacks, cable termination). * Ability to research IT issues and recommend solutions. * Strong analytical and problem-solving skills. * Ability to explain technical concepts in a user-friendly manner. * Experience working in a collaborative, team-oriented environment. * Familiarity with SaaS applications is a plus. Travel Requirements: * Occasional travel to remote company sites for troubleshooting and repairs. * Valid driver's license and reliable transportation required. * Mileage, meal, and lodging reimbursement per company policy. * Travel may include evenings or weekends for critical issues. Work Environment & Physical Requirements: * Office-based role with regulated heating and cooling; low noise level. * Ability to stand, walk, sit for long periods, and lift up to 50 lbs. * Frequent bending, reaching, and use of office equipment.

Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Dell/Lenovo certification training Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit

Job Details Gray Corporate Office - Gray, LA Full Time AnyDescription NVI is offering a $10,000 incentive to join our Pipeline Integrity Team. This offer is valid for candidates that apply on or before February 28th, 2025. To qualify, at minimum, you must possess the following: Level II Phased Array qualification in accordance with Recommended Practice SNT-TC-1A ASNT ISQ Ultrasonic Phased Array (UTPA) qualification; or an energy operator-specific Phased Array Performance Demonstration Qualification (PDQ) in lieu of the ASNT ISQ certification. 50% of the incentive is earned and paid upon hire. 50% of the incentive is earned and paid at the individual's 1 year anniversary. Key Benefits Include: Impressive salaries: Competitive pay for Level II Technicians and entry level positions when compared to our competitors Recruitment incentives (referral bonuses, etc.) Training and development opportunities are available and encouraged. NVI makes a significant annual investment into our internal training programs which are offered to employees at no cost Accolades for exceptional performance (employee excellence awards, etc.) Competitive healthcare programs for you and your family New vehicle fleet with advanced safety features Complimentary meals and beverages at all office and some worksite locations At NVI, we are dedicated to being your employer of choice. This commitment drives us to invest in top-notch equipment, a premier vehicle fleet, and industry-leading safety, quality, and employee development programs-all designed to support your success. Our unique culture sets us apart; we maintain the family atmosphere of a small company where you are never just a number. Every voice matters here, and in our flat organizational structure, you'll have direct access to senior management to share your concerns and ideas for improving our business. We are excited for you to join our amazing team of NDE professionals. Apply Now! The Pipeline Integrity Direct Assessment Inspector is responsible for, but not limited to, the following job description: Direct assessment of pipelines using MT, UTT, AUT/C-Scan, Shear wave UT, Phased Array UT, and VT. Perform existing coating assessment. Provide CP Readings (Soil Resistivity, Pipe to soil), soil samples, performing MIC tests. Corrosion and mechanical damage mapping using a Digital pit gauge and other advanced methods. Provide internal corrosion mapping using an AUT/C-Scan machine. Ultrasonic inspection of pipeline welding in accordance with API 1104, 20th edition. Raster, manual, semi-automated and automated PA scanning techniques. Linear Arrays and Sectorial Arrays. Internal corrosion direct assessment (ICDA), external corrosion direct assessment (ECDA), ILI verification, SCC investigation. Run R-String and KAPA Calculation. Perform UT thickness, Shear wave and Phased Array Inspections for crack detection and sizing. Able to manage projects and handle situations directly with the client. Ensure operational safety of all job-relevant equipment. Ability to follow supervisory instructions with minimum guidance. Responsible for reporting to the Director of Pipeline Integrity; and, Any further operational duties relating to Pipeline Integrity Operations. Qualifications Required Qualification(s) High school diploma or equivalency. Able to pass an FBI background evaluation. Able to meet Company drug and alcohol policy/procedures, Fit for Duty testing, and a motor vehicle check. Current NDE certifications in MT, UTSW, and/or VT in accordance with ASNT-TC-1A Written Practice or equivalent. Required Experience Minimum of 1-year Direct Assessment experience with both (ECDA) and (ICDA). SCC investigation. ILI Correlation and Verification. Preferred Qualification & Experience Presently or has held a Level II Phased Array certification in accordance with ASNT-TC-1A Written Practice or equivalent. NACE Certification. API-1169 Certification. Creaform Laser Training. AWS Certified Welding Inspector. Advanced educational certifications and/or degrees. Certificate holder of OSHA Safety Training or equivalent. Company Benefits NVI offers full benefits including 401k with Employer Match, Health, Dental, Life, Disability and Vision Insurances. Paid Holidays. Paid Time Off after one year of employment.

The Technical Support Associate provides reliable technical assistance to customers and dealership partners. In this role, you will drive timely identification, investigation, resolution, root cause analysis, and replication of technical issues. You will develop a broad understanding of customer and dealer needs while supporting a knowledge-sharing mindset, methodology, and tools. The position requires accurate documentation of all activities and communications. You will be part of a collaborative team dedicated to solving complex technical challenges, delivering exceptional customer service, and supporting product installations at dealerships as required. This position also serves as an admin of the Sales and Support Office manager and provides back-up support. This is an on-site position Essential Duties and Responsibilities Technical Support & Customer Assistance: * Provide prompt and professional technical support to customers and dealerships via phone, email, and in-person communication. * Facilitate issue identification and analysis through active listening, inquiry, and diagnostic evaluation. * Investigate, troubleshoot, and resolve technical issues efficiently to minimize downtime. * Conduct root cause analysis and replicate issues to confirm solutions. * Document all interactions, findings, and resolutions in the support tracking system. * Build and maintain strong relationships with customers and dealer partners to promote satisfaction and retention. Installation & Field Support: * Assist with the installation and setup of products at dealerships as required. * Provide on-site technical support, ensuring products are properly configured and functioning. * Deliver hands-on training or guidance to dealership personnel as needed to ensure smooth product adoption. * Coordinate with internal teams to address and resolve field issues promptly. Knowledge Sharing & Process Improvement: * Contribute to internal and external knowledge bases by documenting solutions and best practices. * Support continuous improvement initiatives to enhance technical support efficiency and customer experience. * Collaborate with cross-functional teams to identify and implement process enhancements. * Participate in team meetings and training sessions to expand technical expertise and business acumen. Customer Service & Office Support: * Provide timely follow-up and proactive communication to ensure customer satisfaction. * Maintain professionalism and clarity in all interactions, representing the company's values and standards. * Escalate unresolved issues appropriately to ensure prompt resolution. * Assist with answering incoming phone calls and routing appropriately. * Support the Office Manager with administrative tasks including: * Billing collection and follow-up on past due invoices. * Packing and preparing shipping boxes for outgoing deliveries. * Serve as backup to the Office Manager when needed, ensuring continuity of office operations. Education, Experience, and Skills * Associate degree or equivalent experience in a technical field (e.g., engineering, IT, mechanical, or electrical). * 1-3 years of experience in technical support, customer service, or field service preferred. * Strong diagnostic, troubleshooting, and problem-solving skills. * Excellent written and verbal communication abilities. * Proficiency in using CRM, ticketing, and documentation systems. * Willingness to travel to dealerships for installation and support (as needed). * Ability to work independently and collaboratively in a fast-paced environment. * Customer-focused mindset with commitment to quality service and professionalism. Physical Demands While performing the duties of this job, the employee is regularly required to type and look at a computer screen for long periods of the day. The employee must be able to sit for long periods of time. Must be able to lift up to 50 lbs Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. Note This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Automobile Protection Corporation (APCO) is a Drug Free Workplace as well as an Equal Opportunity Employer. Qualified applicants shall be considered for all positions without regard to race, color, sex, religion, national origin, age, disability, veteran status, or any other status protected by federal, state or local law.

Job Title: Information Technology Specialist Department FLSA Classification EEO Classification Last Modified IT Exempt Professionals 08/22/2024 Job Summary: As an Information Technology Specialist, you'll provide essential technical support, maintain hardware and software systems, and ensure the seamless operation of our company's IT infrastructure. Join a dynamic team where your expertise helps drive efficiency and innovation. Essential Duties & Responsibilities: Delivering responsive technical support to end-users, troubleshooting hardware and software issues, resolving problems efficiently, and addressing IT-related questions. Install, configure, and maintain desktops, laptops, printers, servers, network devices, and other IT equipment. Handle upgrades, repairs, and replacements as required. Deploy, configure, and update software applications, operating systems, and utilities. Monitor software licenses to ensure compliance and optimal usage. Set up and maintain network infrastructure, including routers, switches, firewalls, and wireless access points. Monitor performance, troubleshoot connectivity, and implement robust security measures. Establish and manage data backup and recovery solutions to safeguard against data loss and support business continuity. Regularly test systems and perform restorations when necessary. Enforce IT security policies, procedures, and best practices to defend against cyber threats and vulnerabilities. Monitor security tools, conduct audits, and respond promptly to incidents. Train and guide end-users on IT topics, such as software usage, cybersecurity awareness, and company policies. Create and update IT documentation, including user guides, technical manuals, and knowledge base articles. Manage vendor relationships, including procurement, contract negotiations, and performance reviews. Collaborate with vendors to resolve issues and meet service-level agreements. Support IT projects from planning to execution, such as system upgrades, migrations, and deployments. Work with cross-functional teams to deliver projects on time and within budget. Track and manage IT assets, including hardware, software licenses, and peripherals. Maintain accurate inventories, perform audits, and optimize resource utilization. Other duties as assigned. Job Qualifications: Associate's degree in information technology, Computer Science, or a related field required. 3+ years of experience in IT support, administration, or a related role required. Strong technical expertise in hardware, software, networking, and cybersecurity preferred. Relevant certifications such as CompTIA A+, Network+, Security+, Microsoft Certified: Azure Administrator Associate, or Cisco Certified Network Associate (CCNA) preferred. Familiarity with ITIL (Information Technology Infrastructure Library) principles and practices preferred. Skills: Technical proficiency across IT disciplines. Advanced troubleshooting and problem-solving abilities. Keen attention to detail. Excellent verbal and written communication skills. Strong time management and organizational capabilities. Customer-service focus with a collaborative mindset. Ability to thrive independently or in team environments. Physical Demands: While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; talk or hear. The employee frequently is required to stand, walk, and sit; climb, balance, stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision depth perception, and ability to focus. The conditions listed are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by managers as deemed appropriate. Equal Opportunity Employer/Veterans/Disabled

Saronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations through autonomous and intelligent platforms. Saronic is seeking a skilled and proactive IT Service Desk Specialist with a strong background in both traditional IT support and manufacturing technology environments. This role provides critical day-to-day technical support for a mix of office, lab, and production floor systems, ensuring uptime and reliability across our distributed and fast-paced operations. The ideal candidate combines technical depth, excellent problem-solving skills, and hands-on familiarity with supporting users and systems in both corporate and manufacturing settings.Key Responsibilities: Provide IT support for hardware, software, and network issues-including desktops, laptops, servers, printers, and mobile devices-across corporate and manufacturing environments. Support production and engineering systems, including equipment used in assembly, testing, and manufacturing operations (e.g., connected devices, industrial PCs, IoT sensors, etc.). Troubleshoot and resolve escalated issues in a timely manner while maintaining high levels of customer satisfaction and communication. Assist with setup and maintenance of network configurations-routers, switches, firewalls, and VPNs-within both office and production areas. Perform regular system maintenance, software updates, backups, and security patches to maintain optimal system performance. Administer and troubleshoot Active Directory, Office 365, Intune, and cloud-based services (Azure, AWS, Google Workspace). Manage provisioning and deprovisioning of users, accounts, and hardware (onboarding/offboarding). Support collaboration and connectivity between R&D, engineering, and production teams to ensure seamless technology operation across environments. Assist in the implementation of automation initiatives, imaging, and deployment tools to improve IT efficiency and consistency. Enforce and promote IT security best practices, including access control, data protection, and compliance with DoD-related cybersecurity policies. Maintain accurate documentation within the ticketing system (e.g., Jira, ServiceNow, or equivalent). Collaborate cross-functionally with Engineering, Operations, and Production teams to support equipment setup, system integrations, and ongoing reliability. Required Qualifications: Associate or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent hands-on experience). 3+ years of IT support experience, preferably within a manufacturing, industrial, or hardware engineering environment. Strong troubleshooting skills across hardware, operating systems (Windows, mac OS, Linux), and network components. Familiarity with manufacturing IT systems, including connected devices, production networks, and IT/OT segmentation principles. Experience administering Active Directory, Office 365, Intune, and cloud-based collaboration tools. Solid understanding of networking (TCP/IP, DNS, DHCP, VPN, VLANs). Experience using helpdesk/ticketing systems and asset management platforms. Excellent communication and customer service skills; able to translate technical details into accessible explanations. IT certifications (CompTIA A+, Network+, Security+, or Microsoft certifications) are highly desirable. Physical Demands: Prolonged periods of sitting at a desk and working on a computer. Occasional standing and walking within the office. Manual dexterity to operate a computer keyboard, mouse, and other office equipment. Visual acuity to read screens, documents, and reports. Occasional reaching, bending, or stooping to access file drawers, cabinets, or office supplies. Lifting and carrying items up to 20 pounds occasionally (e.g., office supplies, packages). Benefits:Medical Insurance: Comprehensive health insurance plans covering a range of services Saronic pays 100% of the premium for employees and 80% for dependents Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care Saronic pays 100% of the premium under the basic plan for employees and 80% for dependents Time Off: Generous PTO and HolidaysParental Leave: Paid maternity and paternity leave to support new parents Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses Retirement Plan: 401(k) plan Stock Options: Equity options to give employees a stake in the company's success Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage Pet Insurance: Discounted pet insurance options including 24/7 Telehealth helpline Additional Perks: Free lunch benefit and unlimited free drinks and snacks in the office This role requires access to export-controlled information or items that require “U.S. Person” status. As defined by U.S. law, individuals who are any one of the following are considered to be a “U.S. Person”: (1) U.S. citizens, (2) legal permanent residents (a.k.a. green card holders), and (3) certain protected classes of asylees and refugees, as defined in 8 U.S.C. 1324b(a)(3) . Saronic does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

The Rope Access Level I Technician is responsible for performing various crafts while accessing area via ropes. A Rope Access Level I Technician may only work under the direct, on-site supervision of a Rope Access Lead Technician or Supervisor (Level II or Level III). ESSENTIAL DUTIES AND RESPONSIBILITIES (This is a representative list of the duties the position may be asked to perform and is not intended to be all-inclusive.) * Have an unwavering commitment to Safety * Conduct behavioral based safety observations * Participate in daily JSEA planning discussion * Be able to demonstrate all the skills and knowledge required of a SPRAT or IRATA Level I RA Technician * Have a comprehensive knowledge of advanced rescue techniques * Ensure operational safety of all equipment * Assist other technicians as required * Perform other job-related tasks as assigned by supervision or management * Actively participate in client programs, planning and strategy sessions * Actively participate in client safety initiatives, incident investigations, etc. * Demonstrates strong adherence to Company policies and procedures, as well as Company values * Perform other duties as assigned by manager and/or supervisor MINIMUM QUALIFICATIONS AND REQUIREMENTS * High School Diploma or equivalent education * Must possess an active SPRAT or IRATA Level I Certification * Must demonstrate proficiency in theoretical knowledge, equipment and rigging, maneuvers, climbing and rescue/hauling * Valid TWIC (Transportation Workers Identification Card) * Basic written and verbal skills * Ability to perform work accurately * Must be reliable and have good time management skills * Physically and mentally fit * Ability to work productively in adverse conditions * Preferred technician with a combined knowledge & experience reading blueprints, adjusting, assembling, fabricating, & bolting components together * For new hires, must meet all Performance Energy Services employment qualifications in force at time of hiring, including successful completion of a background investigation and pre-employment drug screen * For new hires, must successfully complete all required training by Performance Energy Services

Details: Who we are Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia. What will you do? Supporting IT equipment in large corporate environment Desktop/laptop tech support (Mac and PC) Windows 10/11 operating systems Support mobile devices, printers, scanners, wireless, VPN, etc. IMAC Support - IT equipment Install/Move/Add/Change Maintain repairs, spare parts, and components Research and troubleshoot problems Maintain system configurations and documentation Track and resolve customer incidents and requests through the client's ticketing tool Troubleshoot and resolve hardware and software issues for Windows devices Backup, restoration, and migration of user data Smart Hands support with networking, server, and telecommunications technologies Printer and peripheral device support Inventory management of IT assets including asset auditing Ability to research and follow appropriate KB articles Ability to work on-call and other after-hours support needs May provide Executive support Various other tasks associated with deskside services May need to be available to provide support at other client locations as needed Other duties as assigned Details: What do you need to succeed? TWIC required upon hire Experience supporting Mac OS, Windows OS, Microsoft Office, Smart Phones, AV Conferencing Systems, Printers and PC hardware Able to uphold a positive attitude at all times, even under stressful conditions Experience supporting remote facilities and users Excellent verbal and written communication skills High level of professionalism and strong personal interaction skills Ability to perform in-depth research and troubleshooting for complex technical issues Ability to prioritize and complete all work tasks with minimal supervision Ability to walk, bend, stand for long hours, and lift equipment up to 50 pounds Ability and willingness to learn new technologies High School Diploma (required) Deskside / Desktop / End User Computer experience, ideally in a corporate environment Proven ability to handle challenging, rapid-response user support Proven ability to balance, prioritize and organize multiple tasks Desired Characteristics A+ Certification Microsoft Certified Professional (MCP) ITIL Foundations What you'll get Work with brilliant minds, often within a global capacity; Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more; Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual training as well. Why we're different Brazilian and privately owned company; Agility, flexibility, and innovation are in our DNA; Flat organizational structure which enables faster communication and decision making; #LI-LG1#LI-ONSITE

JOB SUMMARY: The Tech Support Specialist I, II is an integral part of the continued stability and growth of REV by serving as a front-line representative of the REV brand. The Tech Support Specialist I, II is part of a supportive, service-oriented team that promotes quality customer experiences and is honest and committed to customer care. This position engages in real-time troubleshooting with customers to resolve technical issues, educate residential customers about the installation and use of products, and capture opportunities to offer additional or upgraded services to customers as available, while providing a quality customer experience. Career Pathways: * Tech Support Specialist I * Tech Support Specialist II ESSENTIAL DUTIES, FUNCTIONS & KEY ACCOUNTABILITIES: (include but are not limited to) * Works in call center environment answering inbound customer calls concerning inquiries about one or more REV products and/or services * May utilize alarm.com to troubleshoot customer alarm calls * Discovers the root cause of customer problems and identifies the action(s) required to resolve, whenever possible, using company databases, customer information, and collaboration with other departments * Engages in real-time troubleshooting while the customer is on the phone and schedules an service appointment in the system if the problem cannot be resolved * Provides total customer service by answering basic questions about programming over the phone * Builds customer loyalty by ensuring a pleasant experience on each call * Keeps customers informed about progress by checking the status of work orders * Provides seamless customer experience through documenting call details and new account information KNOWLEDGE & SKILLS: * Maintains focus on the customer experience with a keen aptitude for helping customers * Enthusiastic, personable, and adaptable * Willingness to assist/help others * Demonstrates integrity * Maintains ability to work a flexible schedule including evenings, weekends, and some overtime as required * Maintains ability to work extra when needed - outages, storm related, etc. * Demonstrates good communication skills, both verbal and written, as well as reading comprehension skills * Has knowledge of Windows 7 and Windows 10, specifically in networking protocols and components * Proficient in personal computer operation and applications specifically in/with multiple email platforms * Proven computer skills with ability to navigate through multiple screens * Proficient in use of mobile devices including smartphones and tablets and their applications as it pertains to connectivity * Has knowledge of routers and residential gateways, including basic setup and functionality * May serve as a role model for lower-level staff in the application of proper protocols and procedures OUR EXPECTED BEHAVIORS: Upholds and acts in accordance with REV's Guiding Principles. EVALUATION: Performance of this job will be evaluated in accordance with procedures established by the company on the evaluation of management personnel. QUALIFICATIONS & PREREQUISITES Required: Tech Support Specialist I: * High School Diploma or equivalent GED * 1 year experience working at a help desk and/or in technical support * Degree/certification from an accredited college or technical school in a related field preferred * Experience in telecommunications industry preferred Tech Support Specialist II: * 2 years' experience working at a help desk and/or in technical support * Degree/certification from an accredited college or technical school in a related field preferred * 2 years' experience in telecommunications industry * Must be able to obtain CAT 1 alarm certification within first 90 days GENERAL INFORMATION: This does not restrict the company's right to assign or reassign duties, responsibilities, and the location (remote or in office) of this job at any time. This job description is subject to change at any time.

The Rope Access - NDE Technician is responsible for carrying out standard rope access operations under the direct supervision of an authorized Level 3 rope access supervisor. The technician will use Industrial Rope Access methods and related equipment to access and complete a wide variety of inspection, maintenance and other industrial work tasks while on ropes or in difficult access areas. Technicians must have the ability to perform work that is physically demanding, have good communication skills and the ability to assimilate a large amount of new information. Responsibilities may also include rescue operations, technical reports and administrative tasks. Work hours, locations, shifts and nature of work assignments vary greatly and travel may be required. Essential Job Functions * Maintains a safe, secure and healthy environment by adhering to Company/Customer safety standards and practices and to legal regulations, alerting others regarding potential hazards or concern; * Performs all duties as assigned and adheres to TEAM's Core Values and 7 Critical Choices. * Utilizes proper personal protective equipment. * Follows the Rope Access Supervisor's or the Rope Access Lead Technician's directions. * Displays a healthy respect for heights and follows all OSHA, site specific and Team safety procedures. * Understands work permits and participate in job hazard analyses. * Participates in required training, rope access certification sessions and maintains a working understanding of rope access safe working practices. * Works in accordance with TEAM rope access policies and Rope Access Code of Practice. * Inspects and verifies rope access systems and components before use. * Recognizes worksite hazards and notifies the Rope Access Supervisor of any unsafe conditions. * Maintains proficiency at rescue techniques and assist in rescues as directed and in accordance with certification level. Job Qualifications * Minimum of a High School Diploma or equivalent * Minimum 18 years of age. * IRATA / SPRAT certification * NDT/ NDE Certification preferred * Travel required. * Must have a capacity for work at height. Work Conditions * Field duties require outdoor work in a plant atmosphere with varying weather conditions. * Interaction with other crew employees, as well as supervisors and client personnel. * Working in plant and/or shop areas around production machinery with extreme noise levels. * Must be able to wear safety equipment as required by the safety department for personal protection. * May be at more than one job site in a day and must be able to tolerate climate changes. * May be required to travel out of town on a periodic basis. Physical and Mental Requirements * Ability to lift and carry 75 pounds. * Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking and stooping. * Tasks may also include physically moving and setting up inspection equipment (maximum component weight +/- 50 lbs.). * Climbing and working off of ladders, stairs, scaffolding and objects in excess of 100 ft. * Working extended hours and standing for extended periods of time. * Work in indoor and outdoor environments in conditions of extreme heat and/ or cold. * Work in and near industrial hazards. * Must be able to walk and climb except when performing non-field duties. * Sufficient clarity of speech and hearing or other communication capabilities, with or without reasonable accommodation, which permits employee to communicate effectively. * Sufficient personal mobility and physical reflexes, with or without reasonable accommodations to perform office duties and travel when necessary to off-site locations. * Ability to maintain focus and multitask effectively. * Exhibits sensible and responsible behavior. * Must meet IRATA/SPRAT certification requirements

Support Desk Tier I Technician (Jedi, Clone, Rebel, or Federation Member) Are you ready to embrace your inner Star Wars or Star Trek hero? Restech, the intergalactic leader in technology solutions, is seeking a Support Desk Tier I Technician. Join us on an exciting mission, where you can be a Jedi, Clone, Alliance member, or even a Rebel. Use your technical prowess to provide Tier I support to our esteemed clients and protect their networks from the dark side. Responsibilities: Answer incoming customer support calls and follow them to completion like a Jedi mastering their lightsaber techniques. Harness your technical skills to provide Tier I support, delivering solutions faster than the Millennium Falcon makes the Kessel Run. Create valuable documentation and support materials, just like the Jedi archives or Starfleet's database. Proactively manage issues and problems, anticipating them like a Vulcan mind meld. Communicate fluently in both R2D2 (engineer) and C3PO (mostly human) languages, ensuring effective troubleshooting conversations across the galaxy. Master the art of juggling various issues simultaneously. One moment you're resolving an Outlook problem, and the next, you're saving a failed server, all while relishing the diversity of your work. Embrace a security-minded mindset in every aspect of your job, guarding our clients' systems as diligently as the Rebel Alliance protects their secret base. Prepare to embark on after-hours on-call support missions, ready to travel to client sites like the USS Enterprise exploring uncharted territories. Hard Skills: Provide expert Tier I desktop and application support in both on-prem and hosted environments, like a starship engineer maintaining the ship's vital systems. Master the installation, operation, maintenance, and repair of operating systems, networks, and programs across computers, tablets, cell phones, and servers, as if you were Geordi La Forge troubleshooting the Enterprise's systems. Possess familiarity with Windows Desktop and Mac operating systems, embracing the diversity of technology like the United Federation of Planets. Command knowledge of Office 365 and Gsuite, ensuring smooth productivity across the stars. Implement multi-factor authentication and serve as the first line of defense in securing our clients' systems, like a Mandalorian protecting valuable assets. Technicians must display the following: Unleash your high energy and be a stellar team player, like Han Solo and Chewbacca piloting the Millennium Falcon. Exude confidence both over the phone and in-person, just like Captain Kirk commands the bridge of the Enterprise. Follow directions diligently while also having the ability to lead when necessary, embodying the wisdom of Yoda and the courage of Captain Picard. Possess a keen eye for detail, a sense of urgency, and a commitment to delivering results faster than a warp-speed journey. Thrive in an independent work environment, handling multiple tasks, prioritizing effectively, and meeting deadlines like a captain managing their crew. Excel in communication, both verbal and written, and possess exceptional problem-solving skills that rival Spock's logical mind. Provide outstanding customer service to our clients, making them feel as cherished as the Force itself. Display a willingness to learn and adapt to new technologies, embracing the ever-evolving world of IT. Must have: 1-3 years of experience in a help desk environment, because even Jedi Masters once started as Padawans. A valid driver's license with current car insurance, as you may need to travel across star systems to assist our clients. Pluses: Previous experience in an MSP (Managed Service Provider) environment, akin to serving on the USS Voyager navigating the Delta Quadrant. Familiarity with ConnectWise products, like having your very own holodeck If you have what it takes then please apply and join our team of intergalactic heroes! Requirements Basic Networking: Understanding of networking fundamentals (TCP/IP, DNS, DHCP). Basic troubleshooting of network connectivity issues. Desktop and End-User Support: Proficiency in troubleshooting Windows and mac OS operating systems. Experience with hardware troubleshooting and repair (desktops, laptops, peripherals). Software Support: Familiarity with common software applications (Microsoft Office, web browsers, email clients). Basic troubleshooting of software issues. Account Management: Experience with user account management (password resets, account lockouts) in Active Directory or similar systems. Remote Support: Proficiency with remote support tools (e.g., TeamViewer, LogMeIn, ConnectWise Control). Ability to assist users remotely with technical issues. Basic Security Awareness: Understanding of basic cybersecurity principles. Familiarity with antivirus software and basic security practices. Printer and Peripheral Support: Experience with setting up and troubleshooting printers and other peripherals. Mobile Device Support: Basic knowledge of mobile device configuration and troubleshooting (iOS, Android). Documentation: Ability to document incidents, solutions, and procedures clearly and accurately. Customer Service: Strong communication and interpersonal skills. Ability to explain technical issues to non-technical users. Time Management: Ability to prioritize and manage multiple tasks efficiently. Willingness to Learn: Openness to continuous learning and professional development. Ability to adapt to new technologies and tools.

Rio Marine Inc. began in 1929 as a marine electrical service group in Houston TX. Since then, we have grown to include engineering, manufacturing, design and service of marine equipment. With a service group of 135 strong, a support group of another 50 which include electrical and mechanical engineers to a management group with a wealth of knowledge and a diversity of it. Rio marine Consolidated carries approximately $3.5mil in inventory and has a coverage of the east coast, gulf coast and upriver we can cover the majority all our customers' needs and geography. Service Tech Level 2 (technician) - Expected experience minimum 2 years- Expected pay range is $22-$26 1. Troubleshooting basic electrical circuits 2. Motor starters and start/stops 3. Must know how to use multi-meter/ amp meter/ megger 4. Terminate most common types of electrical equipment 5. Read one line drawings 6. Perform routine maintenance and repairs to pumps 7. Supervise and train tech level 3 8. Assist in managing projects as assigned 9. On-call for a (7) seven day period 10. Travel occasionally for the company to work at other locations 11. Follow all of Rio Marine's safety and operational policies Qualifications: 1. Education 1. High School diploma or equivalent 2. Physical 1. Ability to lift and carry 50lbs for extended distances 2. Ability to work in any and all adverse weather conditions 3. Ability to climb ladders, stairs and gangways up to 25 feet in height 4. Ability to stoop, kneel, crouch and work above head for extended periods of time 5. Ability to operate Rio Marine vehicles in a safe and courteous manner 3. Personal Background 1. Must be capable of acquiring valid TWIC 2. Must have valid driver's license 3. Must have clean driving record with no DWI convictions 4. Must pass a criminal background check 5. Must be able to pass a drug and alcohol test 4. Practical Experience 1. Previous experience in electrical service industry 2. Good communications skills 3. Professional manner in dealing with other employees, management and customers 4. Organizational Skills Benefits: 1. Company Truck will be provided. 2. Company Fuel card will be provided 3. Company Cell phone will be provided 4. Employee will be eligible to participate in the Rio Marine, Inc. employee medical benefits program. Further program details will be explained during your new-hire orientation. Rio Marine, Inc. contributes 75% of the employee's portion of the company offered health insurance. Eligible after (30) days of full-time employment. Your participation in these programs is contingent upon your timely enrollment and meeting eligibility criteria. a. The company offers Medical, Dental, Vision, and Life insurance. The company pays 100% of the monthly premium for a $25K life and $25K AD&D policy for each employee (with the option to buy additional insurance). b. The company pays 75% of the monthly premium for Medical and Dental. The Short Term Disability insurance is voluntary but offered at a discounted rate for employees. 5. Employee will be eligible to participate in the Company's 401(k) Plan after six (6) months of employment following your date of hire.

* Works with EHS Specialist to support compliance with company, client, OSHA, and other applicable standards at all facilities. * Responsible for conducting facility safety audits, inspections, and walkthroughs, documenting findings, and helping track corrective actions. * Implements and maintains safety programs, plans, and procedures as directed by the EHS Specialist and Safety Department. * Provides day-to-day support to management and employees on safety requirements, compliance issues, and general safety concerns. * Responsible for assisting the Safety Department in incident investigations, case management, and corrective actions, including incidents that happen afterhours. * Able to work collaboratively with staff and management to complete various Safety Department duties, projects, and initiatives. * Promotes and models safe behaviors to help drive a positive safety culture across all levels of the workforce. * Duties and Responsibilities can change from time to time based on business needs, customer demands or other industry or job-related circumstances. * Regular and predictable attendance is essential for this position. * EHS/OSHA related certifications AND/OR Associates or Bachelor's degree in Occupational Safety, Industrial Safety, Ergonomics, Environmental Health, Industrial Hygiene, or Safety-related discipline preferred * Essential Skills * Knowledge of OSHA regulations and ability to support safety compliance * Detail-oriented with strong observation skills * Excellent written and verbal communication * Presentation and professionalism * Become and remain proficient in all computer programs necessary to perform the everyday duties of this position * Proficiency in MS Office Products is required - especially OUTLOOK, EXCEL, and WORD * Proficiency in typing PLEASE NOTE: John H Carter Company is not accepting unsolicited assistance from search firms/employment agencies for this employment opportunity. Please, no phone calls or emails to any employee of John H Carter Company about this opening. All resumes submitted by search firms/employment agencies to any employee at John H Carter Company via-email, the Internet or in any form and/or method without a valid and executed search firm agreement in place for this position will be deemed the sole property of John H Carter Company; no fee will be paid in the event a candidate is hired by John H Carter Company as a result of the unsolicited referral or through other means. If you wish to become an approved agency to assist us in our employment efforts, please submit your request to ***********************.

The Registered Peer Support Specialist (RPSS) is an active member of the Choices' Jefferson Parish Mobile Crisis Team and provides support services to consumers and families who have experienced a behavioral health crisis. Under supervision of the Lead Clinical Evaluator, the Registered Peer Support Specialist functions as a role model to clients; exhibiting competency in personal recovery and use of coping skills; serves as a consumer advocate, providing consumer or family information for continued stabilization. The Registered Peer Support Specialist performs a wide range of tasks to assist peers of all ages, from young adult to old age, in regaining optimal functioning within the community and mastery over their own recovery process. The Choices Jefferson Parish Mobile Crisis Team are responsible for 24/7 mobile emergency responses for youth and adults experiencing a behavioral health crisis in Jefferson Parish. The MCS team operates from a strengths-based perspective, collaborating with first responders, community stakeholders, clinical leadership, and fellow mobile crisis responders. The MCS team will work within a culture of crisis prevention, making every effort to ensure individuals are effectively stabilized within their home and community whenever possible. The MCS team will ensure appropriate follow-up for individuals who have experienced a crisis event and ensure linkage to ongoing supports and services, operating in an enhanced localized crisis response system contributing to the goal of increased community stabilization. Essential Duties and Responsibilities Can articulate the mission, vision and practices of the MCS program consumers. Communicates the practice expectations of the emergency response system to consumers, community partners, and funders. Responds to crisis referrals according to Choices' policy. Provides back up when requested if contacted by first responders. Adheres to the policies and protocols established by Choices for the management of a 24/7 mobile crisis response system. Incorporates the guiding principles and values of Systems of Care into their interactions with youth and families, fellow team members, Choices staff and system partners. Communicates effectively with Choices Leadership Team to ensure collaborative efforts and proactive response to issues and concerns. Maintains positive working relationships with co-workers. Follows established strategic plans and quality improvement procedures to achieve stated goals and enhance the experience of referred individuals with mobile crisis response services. Ensures collection of all necessary service data. Participates in scheduled meetings to review performance and quality indicators and makes recommended adjustments to improve the response and stabilization service. Willingly completes other duties as assigned to advance the mission of the Mobile Crisis Team. Qualifications High School Diploma or GED. Some college preferred. Prior 2 years' experience with behavioral health crisis response. Strong communication and writing skills. Bi-lingual skills (Spanish) a plus. Required - Registered Peer Support Specialist certification. Familiarity with area resources. Highly organized, and effectively manages multiple priorities simultaneously. Professionally articulate in communicating (oral and written) service expectations, strengths and needs of clients and outcomes. Demonstrated professionalism working in teams with internal colleagues and external audiences in both person and through various electronic media. Enthusiastic about advancing system change within the community. Must possess a valid driver's license in the state of residence, auto insurance and reliable vehicle. Salary: $18.00 - $20.00/hour ($37,440-$41,600 annually) dependent on experience Benefits Include: Medical, Dental, Vision Employer Paid Life Insurance, Short & Long Term Disability 401k Match Tuition Reimbursement Paid Parental Leave Generous PTO plan Qualified employer for the Public Service Loan Forgiveness Program

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Citizens, Inc. is seeking a highly motivated IT Support Technician to provide technical assistance for computer hardware, software, and network systems. You'll be part of our Help Desk team, ensuring smooth operations for internal users through troubleshooting, maintenance, and configuration of company laptops and related systems. Support will be provided both in person and remotely via phone, video conferencing, and remote tools. A ticketing system is used to track and manage tasks. Occasional travel to satellite offices (within 250 miles) is required for equipment and networking issues, as well as office relocations. Training and professional growth opportunities are available. Citizens, Inc. Key Responsibilities: Serve as the first point of contact for internal technical support requests. Manage and resolve help desk tickets using the company's ticketing system. Perform troubleshooting remotely and on-site for hardware, software, and network issues. Travel to satellite offices for equipment setup, networking fixes, and office relocations. Maintain clear communication and timely follow-up with users. Create and update technical documentation and user guides. Diagnose and resolve hardware and cabling issues. Build strong customer relationships through professionalism and quality service. Ensure confidentiality of all user and company information. Minimum Qualifications: Associate's degree in IT, Computer Science, or related field (or equivalent experience; up to 2 years substitution allowed). Experience troubleshooting Windows laptops. Working knowledge of Microsoft O365 applications. Strong organizational skills, attention to detail, and critical thinking. Excellent written and verbal communication skills. Ability to manage multiple tasks in a fast-paced environment. Preferred Qualifications: CompTIA A+ Certification. Google IT Support Professional Certificate. Microsoft IT Support Specialist Professional Certificate. Skills & Abilities: Basic office network setup (Ethernet cabling, wall plates, keystone jacks, cable termination). Ability to research IT issues and recommend solutions. Strong analytical and problem-solving skills. Ability to explain technical concepts in a user-friendly manner. Experience working in a collaborative, team-oriented environment. Familiarity with SaaS applications is a plus. Travel Requirements: Occasional travel to remote company sites for troubleshooting and repairs. Valid driver's license and reliable transportation required. Mileage, meal, and lodging reimbursement per company policy. Travel may include evenings or weekends for critical issues. Work Environment & Physical Requirements: Office-based role with regulated heating and cooling; low noise level. Ability to stand, walk, sit for long periods, and lift up to 50 lbs. Frequent bending, reaching, and use of office equipment.

Job Title: Information Technology Specialist Department FLSA Classification EEO Classification Last Modified IT Exempt Professionals 08/22/2024 As an Information Technology Specialist, you'll provide essential technical support, maintain hardware and software systems, and ensure the seamless operation of our company's IT infrastructure. Join a dynamic team where your expertise helps drive efficiency and innovation. Essential Duties & Responsibilities: Delivering responsive technical support to end-users, troubleshooting hardware and software issues, resolving problems efficiently, and addressing IT-related questions. Install, configure, and maintain desktops, laptops, printers, servers, network devices, and other IT equipment. Handle upgrades, repairs, and replacements as required. Deploy, configure, and update software applications, operating systems, and utilities. Monitor software licenses to ensure compliance and optimal usage. Set up and maintain network infrastructure, including routers, switches, firewalls, and wireless access points. Monitor performance, troubleshoot connectivity, and implement robust security measures. Establish and manage data backup and recovery solutions to safeguard against data loss and support business continuity. Regularly test systems and perform restorations when necessary. Enforce IT security policies, procedures, and best practices to defend against cyber threats and vulnerabilities. Monitor security tools, conduct audits, and respond promptly to incidents. Train and guide end-users on IT topics, such as software usage, cybersecurity awareness, and company policies. Create and update IT documentation, including user guides, technical manuals, and knowledge base articles. Manage vendor relationships, including procurement, contract negotiations, and performance reviews. Collaborate with vendors to resolve issues and meet service-level agreements. Support IT projects from planning to execution, such as system upgrades, migrations, and deployments. Work with cross-functional teams to deliver projects on time and within budget. Track and manage IT assets, including hardware, software licenses, and peripherals. Maintain accurate inventories, perform audits, and optimize resource utilization. Other duties as assigned. Job Qualifications: Associate's degree in information technology, Computer Science, or a related field required. 3+ years of experience in IT support, administration, or a related role required. Strong technical expertise in hardware, software, networking, and cybersecurity preferred. Relevant certifications such as CompTIA A+, Network+, Security+, Microsoft Certified: Azure Administrator Associate, or Cisco Certified Network Associate (CCNA) preferred. Familiarity with ITIL (Information Technology Infrastructure Library) principles and practices preferred. Skills: Technical proficiency across IT disciplines. Advanced troubleshooting and problem-solving abilities. Keen attention to detail. Excellent verbal and written communication skills. Strong time management and organizational capabilities. Customer-service focus with a collaborative mindset. Ability to thrive independently or in team environments. Physical Demands: While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; talk or hear. The employee frequently is required to stand, walk, and sit; climb, balance, stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision depth perception, and ability to focus. The conditions listed are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by managers as deemed appropriate. Equal Opportunity Employer/Veterans/Disabled