IT Support & Technology Experience Associate
Computer technician job in Santa Barbara, CA
Summary Job Description:
Direct Relief is seeking a Technology Support Associate who is passionate about computers, networking, and helping people. This role is responsible for triaging the Help Desk , supporting end-user devices, assisting with AV/meeting room technology, and ensuring staff have a smooth, secure technology experience.
You do not need deep help desk experience - but you must be curious, proactive, a strong communicator, and excited to grow in IT.
Key Responsibilities
Help Desk & Ticket Triage
Serve as the first point of contact for incoming help desk tickets.
Review, categorize, and prioritize tickets based on urgency, impact, and service level expectations.
Resolve common issues directly and escalate more complex cases to senior IT staff with proper documentation.
Maintain accurate, clear notes within the ticketing system.
Follow up proactively with users to ensure their needs are met and issues are fully resolved.
Identify recurring problems and report patterns to IT leadership for continuous improvement.
Support
Provide friendly, professional support for desktops, laptops, mobile devices, printers, and peripherals.
Assist users with account access, MFA, Microsoft 365 apps, Teams, VPN, and cloud services.
Troubleshoot hardware, OS, software, and network connectivity issues.
Set up and configure new devices following established IT standards (Intune enrollment, updates, baseline configuration).
Collaboration & AV Technology Support
Support conference room AV systems including Teams Rooms, webcams, microphones, displays, and sound systems.
Help staff with meeting setup, testing, and troubleshooting audio/video issues.
Assist with maintenance and documentation for AV equipment inventory.
Technical Operations Support
Perform basic network tasks such as cable testing, port patching, and Wi-Fi troubleshooting.
Assist with device updates, inventory documentation, and asset management.
Support IT-led rollouts, upgrades, and special projects as needed.
Follow security, compliance, and acceptable use policies when handling user devices and accounts.
Qualifications
Required
Fundamental understanding of PCs, operating systems, and software troubleshooting.
Basic networking knowledge (IP addressing, Wi-Fi, LAN basics).
Strong critical-thinking skills with the ability to break down and diagnose problems logically.
Excellent interpersonal and communication skills - patient and approachable with all levels of staff.
Passion for technology, learning, and continuous improvement.
Preferred (Nice to Have)
Experience handling a help desk queue or ticket system.
Exposure to Microsoft 365, Entra ID, Intune, or similar modern IT tools.
Familiarity with AV systems, Teams Rooms, or meeting technology.
Basic understanding of cybersecurity best practices.
Personal Attributes We Value
Highly personable and empathetic when supporting non-technical users.
Organized and reliable with follow-through on tasks and tickets.
Enjoys solving problems and learning new technologies.
Works well with a small, high-performing IT team.
Professional Growth & Learning Opportunities
This role provides hands-on exposure to modern enterprise IT systems , including identity management, device management, networking, cloud services, cybersecurity, and collaboration platforms.
Ideal for individuals who are eager to advance into more technical roles; you will learn alongside experienced engineers and participate in real-world IT projects.
The organization invests in ongoing training, mentorship, and certification pathways for those who demonstrate initiative and a desire to grow.
Opportunities to work on advanced areas over time - such as system administration, cloud operations, security, automation, and network infrastructure.
Must have US work authorization to be considered for role. Sponsorship not available.
Auto-ApplyEnd User Support Specialist
Computer technician job in San Luis Obispo, CA
Company:
Tapestry - G0G
Tapestry Solutions, A Boeing Company, brings over 30 years of industry experience designing, implementing, training, and supporting high-quality, cost-effective information technology and business intelligence solutions. With a dedicated team of approximately 500 professionals, we proudly serve 75 defense, commercial, and government clients across more than 50 U.S. locations and 9 countries worldwide.
As a trusted partner, our employees embody our core values by consistently delivering excellence, taking full ownership, and developing innovative solutions that enable critical missions and ensure the safety of our global customers and team members. Joining Tapestry Solutions means enjoying the best of both worlds: access to the vast resources of Boeing combined with the agility and people-focused, family-oriented culture of a small business where your contributions truly matter.
Tapestry Solutions, a part of Boeing Global Services BGS, is seeking an End User Support Specialist in San Luis Obispo, CA.
Position Responsibilities:
Support desktop hardware and virtual machines
Provide program engineering and productivity application support
Perform CVE and POAM remediation activities
Perform Domain account manage and access management
Conduct basic network troubleshooting
Assist with planning and perform execution of upgrades to hardware and software
Respond/triage help desk enquiries for OS, applications, and environment access/network issues
Support onsite and virtual employees
Basic Qualifications (Required Skills/Experience):
Ability to obtain U.S. Secret Security Clearance
Current CompTIA Security+ Certification
Preferred Qualifications (Desired Skills/Experience):
Experience with Exchange user management
Experience with end user Virtual machine technologies
Experience with Linux
Experience with desktop image capturing and deployment
Drug Free Workplace:
We are a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Pay & Benefits:
We strive to deliver a total rewards package that will attract, engage and retain the top talent. Elements of this package include competitive base pay and variable compensation opportunities.
We also provide eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location and date of hire.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Summary base pay range $73,500 - $83,300
Language Requirements:
Not Applicable
Education:
Not Applicable
Relocation:
Relocation assistance is not a negotiable benefit for this position.
Export Control Requirement:
This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee.
Safety Sensitive:
This is not a Safety Sensitive Position.
Security Clearance:
This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim and/or final U.S. Secret Clearance Post-Start is required.
Visa Sponsorship:
Employer will not sponsor applicants for employment visa status.
Contingent Upon Award Program
This position is not contingent upon program award
Shift:
Shift 1 (United States of America)
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Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
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Auto-ApplyDynamic PC Support Techician
Computer technician job in San Luis Obispo, CA
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Technical Support Specialist
Computer technician job in Santa Barbara, CA
About us: CIO Solutions provides premium IT services to small and large businesses, affordable housing developments, medical practices and non-profit organizations. We have been around for over 30 years and continue to grow each year with one goal in mind - to provide our clients with custom IT solutions supported by knock it out of the park customer service. Our team works out of offices located in Santa Barbara, San Luis Obispo and Fresno, CA.
About you: We love great candidates with technical chops, but we know there is more to a great fit than that. Do you truly enjoy putting a smile on a client's face? Wishing a co-worker happy birthday with a jar of homemade salsa? Staring down challenges like a lion on the Savannah? If the answer is, “yes”, “yes” and “yes!” then we would like to hear from you.
About the job: The Technical Support Specialist is responsible for managing technical tasks for CIO Solutions clients. The ideal candidate will enjoy interacting with clients and co-workers in an interactive, collaborative environment. The Technical Support Specialist delivers excellent customer service, is detail oriented and takes pride in the quality of work they perform. This role works out of the Santa Barbara, CA office. Note, this role requires in-office attendance.
Compensation Package Includes:
Competitive Salary
PTO/sick time
Health insurance
Dental and vision reimbursement program
FSA
401k retirement account
Disability and life insurance
Essential Duties and Responsibilities:
Communicate effectively with customers and co-workers
Resolve computer and network problems
Perform hardware maintenance and upgrades
Test new equipment configuration
Perform network device management
Implement policy management
Optimize system performance
Make equipment recommendations as required
Develop and implement improved policies and procedures
Document problem outcomes
Knowledge, Skills and/or Abilities Required:
Minimum of 3 years experience performing hardware/software technical systems troubleshooting and support
Minimum of 3 years experience in software and technical systems customer service and support
Minimum of 2 years experience in Windows server maintenance, configuration and support
Proficiency in all Microsoft operating systems
College degree in technology field and/or professional certification
Remote IT systems and peripherals troubleshooting, configuration and management preferred
Knowledge and experience with one or more of the following:
Remote management and monitoring tools
Ticketing systems
Backup devices
Power supplies
APs, firewalls, routers, switches, network printers
Must work well with little supervision individually and in a team environment
Possess excellent verbal and written communication skills
Be available for on-call and after-hours support responsibilities
Customer-oriented and friendly attitude
Must have a California Drivers License and clean driving record
Please submit a cover letter and resume for consideration
Auto-ApplyClient Systems Technician Jmn
Computer technician job in Vandenberg Air Force Base, CA
Full Spectrum Operations, a joint venture between By Light Professional IT Services and American Communications Solutions is hiring talented IT professionals for the Eastern Western Operational Communications Services (EWOCS) contract at Vandenberg Space Force Base, CA. The Eastern and Western Ranges provide capabilities for customers to safely launch, track and recover spacelift systems as well as perform operational test missions in support of ballistic missile deployment and aircraft flight tests.
EWOCS provides communication systems maintenance, operations, and support services for voice, video, data and infrastructure yielding a robust communications capability for a wide range of customers in a dynamic launch environment. We are actively looking for Client Systems Technicians to join our team!
Responsibilities
The Client Systems Technician installs and repairs equipment; instructs customers in equipment operation; provides technical assistance; checks equipment for malfunctions.
Performs a variety of maintenance and technical support on products such as equipment, integrated systems and subsystems, and software at customer and/or field locations.
Analyzes and evaluates products and related performance.
Troubleshoots and diagnoses malfunctions to eliminate problem in minimum time.
Installs, upgrades and removes products ensuring coordinative engineering field change.
Assembles, installs and configures systems and equipment in accordance with site assessments and schematics.
Completes system programming and optimization as part of the installation process.
Performs routine system maintenance and analysis functions, including hardware configurations and adding, removing and replacing equipment components.
Provides on-site end-user training on system operation, maintenance and limited troubleshooting.
Maintains effective customer communications and relations.
The Customer Service Representative Associate travels frequently to customer sites and performs field technician service duties as assigned.
Under general supervision the Client Systems Technician shall:
Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practices.
Work is checked since errors may cause delay or expense.
May assist and train less experienced personnel.
Required Experience/Qualifications
MUST have a CompTIA Security+, or equivalent 8570 IAT Level II certification.
High School plus advanced training, and 3 - 4 yrs. of experience.
Special Requirements/Security Clearance
Active DoD TS/SCI Security Clearance.
SALARY RANGE:
Salary Minimum: $66,033
Salary Mid: $82,541
Salary Maximum: $99,049
The annual base salary provided is a guideline for this position and is not a guarantee of compensation or salary. By Light also considers other variables such as (but not limited to) work experience, education, training, skill set, internal peer equity, clearance level and market conditions when extending an offer. In addition, By Light also provides an extensive selection of benefits and offerings to our employees.
Auto-ApplyInfrastructure Analyst II
Computer technician job in Santa Barbara, CA
Mission Support and Test Services, LLC (MSTS) manages and operates the Nevada National Security Site (NNSS) for the U.S. National Nuclear Security Administration (NNSA). Our MISSION is to help ensure the security of the United States and its allies by providing high-hazard experimentation and incident response capabilities through operations, engineering, education, field, and integration services and by acting as environmental stewards to the Site's Cold War legacy. Our VISION is to be the user site of choice for large-scale, high-hazard, national security experimentation, with premier facilities and capabilities below ground, on the ground, and in the air. (See NNSS.gov for our unique capabilities.) Our 2,750+ professional, craft, and support employees are called upon to innovate, collaborate, and deliver on some of the more difficult nuclear security challenges facing the world today.
+ MSTS offers our full-time employees highly competitive salaries and benefits packages including medical, dental, and vision; both a pension and a 401k; paid time off and 96 hours of paid holidays; relocation (if located more than 75 miles from work location); tuition assistance and reimbursement; and more.
+ MSTS is a limited liability company consisting of Honeywell International Inc. (Honeywell), Jacobs Engineering Group Inc. (Jacobs), and HII Nuclear Inc.
**Responsiblities**
The Information Technology Directorate is seeking a high performing individual to join our team at the Special Technologies Laboratory as an Infrastructure Analyst II.
**Key Responsibilities**
+ Monitor the performance of network systems and the telephony infrastructure to identify any issues.
+ Routinely perform analysis during normal IT Infrastructure operation, including on networks, firewalls, servers, operating systems, applications, and devices.
+ Create or implement the necessary upgrades, patches or troubleshooting to solve IT problems, including documenting the changes and following all change management procedures.
+ Identify opportunities to use emerging technology to increase efficiency and flexibility, which may include formulating improvement plans and pitching them to leadership.
+ Promote project and team management best practices for continuous improvement.
+ Possess in-depth understanding of industry leading virtualization and server technologies from both a design and operations perspective.
+ Represent MSTS IT Department in a highly competent and professional manner.
+ Engineer solutions in response to support requests and for improving internal processing and procedures.
+ Assist with administration services (DHCP, DNS, proxies, ISA/TMG, SCCM etc.).
+ Assist in planning, implementation, and operation of virtualization infrastructure projects and participants in the specification of business requirements.
+ Respond to Help Desk requests to support troubleshooting of workstation and server related problems.
+ Troubleshoot software, hardware, mobile devices, and network problems and implement corrective actions.
+ Identify and report Key Performance indicators, including capacity planning.
+ Provide support, mentoring, training and support of other IT Infrastructure Analysts.
+ Participate in problem management and root causes analysis and maintain 24x7 availability and monitoring of enterprise system servers.
+ Perform related work as assigned by supervisor under limited supervision.
**Qualifications**
+ Bachelor's degree in a computer related field or equivalent with at least 2 years of related experience.
+ Basic knowledge of technical principles, Theories, standards, practices and procedures, including overall Information Technology in systems engineering; vSphere, ESX, Hyper-V, VMware View, and related VDI products; Data Center management; and technical implementation experience with storage and Microsoft technologies.
+ Understanding of storage technologies and concepts (e.g. RAID types, performance) are a plus.
+ Experience working with Windows, Linux, and Mac platforms (client and server).
+ Experience with virtualization and server infrastructure technologies such as VMware vSphere, Backups, Active Directory and Data Center Operations.
+ Strong understanding of networking technologies including TCP/IP, DHCP, VLAN, various WAN technologies.
+ Restricted use of personal electronic devices while at the work place.
+ Advanced Technical Certifications including knowledge of Microsoft and computer platforms.
+ Hands on experience with VMware vSphere and other virtualization products, and with server applications in a Microsoft and Linux networked environment.
+ Demonstrate strong troubleshooting skills and the ability to develop strong working relationships with customer technical personnel.
+ Certifications: VMware certifications are a plus; Microsoft MCP, MCSE, MCITP, or MCTS certification(s) is a plus; CompTIA Network+ or higher certification is a plus; CompTIA A+ or higher certification is aplus; and CompTIA Security or higher certification is a plus.
+ The primary work location will be at the Special Technologies Laboratory (STL) located in Santa Barbara, CA.
+ Work schedule for this position will be 4/10's, Monday - Thursday (subject to change).
+ Personnel may be requested by leadership to work more than 40 hours per week due to projects, activities, and emergences; critical operational demands may occasionally require off-shift work.
+ Pre-placement physical examination, which includes a drug screen, is required. MSTS maintains a substance abuse policy that includes random drug testing.
+ Must possess a valid driver's license.
MSTS is required by DOE directive to conduct a pre-employment drug test and background review that includes checks of personal references, credit, law enforcement records, and employment/education verifications. Applicants offered employment with MSTS are also subject to a federal background investigation to meet the requirements for access to classified information or matter if the duties of the position require a DOE security clearance. Substance abuse or illegal drug use, falsification of information, criminal activity, serious misconduct or other indicators of untrustworthiness can cause a clearance to be denied or terminated by DOE, resulting in the inability to perform the duties assigned and subsequent termination of employment. In addition, Applicants for employment must be able to obtain and maintain a DOE Q-level security clearance, which requires U.S. citizenship, at least 18 years of age. Reference DOE Order 472.2 (**************************************************************************************** , "Personnel Security". If you hold more than one citizenship (i.e., of the U.S. and another country), your ability to obtain a security clearance may be impacted.
**Department of Energy Q Clearance** (position will be cleared to this level). Reviews and tests for the absence of any illegal drug as defined in 10 CFR Part 707.4 (*************************************************************************************************************** , "Workplace Substance Abuse Programs at DOE Sites," will be conducted. Applicant selected will be subject to a Federal background investigation, required to participate in subsequent reinvestigations, and must meet the eligibility requirements for access to classified matter. Successful completion of a counterintelligence evaluation, which may include a counterintelligence-scope polygraph examination, may also be required. Reference 10 CFR Part 709 (************************************************************************************ , "Counterintelligence Evaluation Program."
MSTS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, veteran status or other characteristics protected by law. MSTS is a background screening, drug-free workplace.
Hourly range for this position is: **$36.11 - $54.17.**
Starting salary is determined based on the position market value, the individual candidate education and experience and internal equity.
Desktop Support in Goleta, California
Computer technician job in Goleta, CA
Requirements
Must be within driving distance of Goleta, California, and willing to work onsite
Please note that pursuant to a government contract, this specific position requires U.S. citizenship status
Must be able to lift up to 40 lbs
Must be able to stand or walk for extended periods of time
Must be able to walk up and down stairs or ramps
Must be able to kneel and work under desks or in confined spaces
This position requires assigned team members to comply with drug testing, at time of hire or at regular or random intervals. Employees who are chosen to fill this role are expected to comply with testing requirements. VSO will pay the costs of all drug and/or alcohol tests it requires of employees and applicants. VSO will comply with applicable federal, state, and local laws relating to the use of drug and alcohol testing for employment purposes
What is Important to Us:
You are an excellent communicator in writing and speaking.
You have the ability to work independently but also value teamwork.
Your problem-solving skills are excellent.
You are looking for a job where performance appraisals occur regularly, and you look forward to advancing your career.
You seek a community of virtue-centered co-workers and clients.
What we offer you: As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates. We provide ongoing learning and development opportunities to foster continuous growth.
More About VSO: VSO is a hybrid cloud and managed services consulting firm. Much of VSO's success can be attributed to our deep partnerships with IT services industry leaders such as AWS, IBM, Microsoft and others. VSO leverages numerous other partner relationships so as to provide our customers with optimal support. Additionally, we take pride in taking care of our employees. We offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more! For more information, please visit our website at ***************************
Salary Description $17.00/hr - $28.00/hr
IT Specialist
Computer technician job in Goleta, CA
The IT Specialist will work closely with operations and management to implement and manage all IT aspects of the organization. Responsibilities include managing network infrastructure; overseeing computer and other hardware inventory; software management; CMMC and other compliance; and supporting test infrastructure.
Qualifications desired but not required for this position are a bachelor's degree, 5+ years of experience with IT infrastructure, the ability to work in a highly motivated team, excellent organizational skills, and excellent time management skills.
Technical Support
Computer technician job in Santa Barbara, CA
The Technical Assistance Center Agent is a member of the Technical Assistance Center and provides customer support via phone, chat, and email. This role is on-site only and combines technical support, problem-solving with an emphasis on troubleshooting, and cross-functional collaboration.
Primary Duties
Resolving assigned tickets and tasks in Rev.io and managing the ticket process through escalations when necessary
Provide technical support, including verbal assistance and occasional on-site troubleshooting
Complete assigned initiatives
Manage Outages queues in Rev.io and update affected customers
Manage inbound and outbound communications (calls, emails, tickets, tasks, and chat) to support customers
Act as a liaison between clients, account management, and technical teams
Other Duties
Participate in internal and customer-facing projects as assigned
Collaborate with the team to achieve daily and monthly performance benchmarks, ensuring timely resolution of trouble tickets
Drive process improvement initiatives to increase operational efficiency
Support customer voice audits and provisioning processes
Generate contracts and related documentation when required
Maintain regular and predictable on-site attendance to fulfill the essential functions of the position.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
3+ years of technical support experience
Strong written and verbal communication, organizational skills, customer service oriented, effective critical thinking, problem-solving abilities, and detail - oriented
Solid understanding and/or hands-on experience with IP networking, VoIP, switching, routing, internet security, and trace routes, proficient in Microsoft 365 tools
Ability to work effectively in a fast-paced environment while managing multiple priorities
High School diploma or equivalent
US work authorization, and you must be willing to work in an office environment
Substitute Tutorial/Open Access Computer Lab Technician
Computer technician job in Santa Maria, CA
DEFINITION: Under supervision of the Dean, Academic Affairs, the incumbent performs and oversees a wide variety of specialized clerical and technical duties involved in implementing the district's onsite and online tutorial services, oversees the daily operations of the open access computer lab, and values and promotes the mission and vision of the college. CLASS CHARACTERISTICS: Under minimal supervision, the incumbent performs and oversees responsible clerical and technical routines of the tutorial center onsite and online tutoring and open access computer lab. Incumbents serve as a liaison between faculty, the tutorial center, and the open access computer lab. This position is required to have broad and extensive clerical and technical skills and knowledge of the district's tutorial practices and operations, to make independent decisions concerning daily operations and supervise the workflow of staff in lower classifications, student workers, and tutors. Incumbents are delegated a substantial amount of administrative detail and non-routine work with a high degree of visibility and contact with faculty, staff, and students. *
Assists the Coordinator with impleneting policies and procedures related to tutorial and OACL functions, utilizing online systems as needed. * Assists Coordinator with budget and payroll functions, including reports. * Assists students and other users with tutorial applications and other tutorial functions, utilizing online systems as needed. * Assists with room reservation and usage. * Interviews, hires, schedules, evaluates, and supervises tutors and student assistants. * Provides tutors with training as necessary, including training in the use of study skill material and tutoring software. * Assigns students to specific tutors; schedules tutoring appointments. * Assists with ongoing evaluation of student progress and refers students to other appropriate college services as necessary. * Assists in developing and enforcing student computer lab usage policies and guidelines; revises forms as necessary. * Maintains financial records and audit information appropriate to each fund as directed; prepares monthly payroll reports; maintains other records as required. * Maintains records for appointments, financial purposes and usage statistics. * Develops and disseminates publicity regarding services of the tutorial/open access computer lab. * Assists in the planning and management of the tutorial program budget; acquires and stocks materials and supplies. * Performs other related functions as assigned. Knowledge of: * Tutorial and study skill techniques; * Computers and software; * Modern office practices and procedures; * Tracking and maintaining accurate and confidential records. Demonstrates ability to: * Analyze student needs for tutorial assistance; * Understand and carry out oral and written directions; * Develop and maintain cooperative relationships; * Supervise and train tutors and student assistants; * Analyze situations accurately, make independent decisions and work with minimum supervision; * Maintain a high level of accuracy in records management; * Operate and maintain basic computer lab equipment; * Learn AHC policies and procedures; * Keep accurate and confidential records. Working Conditions: * Duties are primarily performed in an office environment, at a desk or at a computer. * The incumbent will experience interruptions while performing normal duties during the regular workday; * The incumbent will have contact, in person, by email, or on the telephone, with faculty, management, staff and students. Physical Demands: * Typically may sit for extended periods of time. * Regularly lifts, carries and/or moves objects weighing up to 10 pounds. * Operates a computer. * Communicates over the telephone, via email, and in person. Special Qualification: Evidence of a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, and ethnic backgrounds of staff and students, and to people with disabilities. Education and Experience: An associate of arts degree, or higher, in a related area, and two years of experience providing tutorial services to students, OR any equivalent combination of education and experience. This is a short-term, temporary position through June 30, 2026. To be considered as a candidate for this position, please submit a current and complete resume of education and professional experience through our website. Work Schedule: Monday - Thursday, 4:00 p.m. - 8:00 p.m. Allan Hancock College provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Allan Hancock College will not sponsor any visa applications.
Community Based Support Professional - Santa Barbara
Computer technician job in Santa Barbara, CA
Job DescriptionFADE Associate (Facilitating Alternative Day Environments)
???? Part-Time | $20.00/hour
???? Flexible hours: 15-35 hours/week
???????? $500 sign on bonus! ????????
At People Creating Success (PCS), we believe that inclusion, dignity, and joy should be part of everyone's day. As a FADE Associate, you'll work one-on-one with adults with developmental disabilities, helping them build skills, confidence, and connections through community-based activities.
???? What You'll Do:
Support individuals in volunteering, attending events, and exploring their community.
Encourage and model independent living skills and personal growth.
Help people meet their goals while having fun and staying active.
Be a dependable, positive presence in someone's day-to-day life.
???? Facts About Who You Are Supporting:
Uses He/They pronouns
Loves animals, Dungeons and Dragons, goth culture, anime, and world history
Sticks to a strick routine/schedule and does not like changes or surprises
Must be able to cook and drive individual places
Individual owns a cat
This person needs a lot of support with motivation to clean up messes and patience with the individual
✅ What We're Looking For:
A compassionate, people-oriented mindset-you enjoy helping others succeed.
A valid driver's license and reliable vehicle (required).
CPR/First Aid certification and behavior support experience are a plus (training available).
Flexibility, patience, and a passion for inclusion.
???? Why Join PCS?
$20/hour + mileage reimbursement
$500 sign on bonus!
$10/month cell phone stipend
Sick leave and retirement plan
Health benefits and PTO available if you transition into full-time
A supportive team that values purpose, creativity, and connection
???? About PCS
For over 20 years, People Creating Success has been a leader in providing Supported Living, Independent Living, and Day Services for adults with developmental disabilities. Our mission is rooted in person-centered thinking, community inclusion, and the belief that every person deserves to live a full, self-directed life.
✨ Ready to Make an Impact?
Apply today and become part of a passionate, purpose-driven team that's changing lives-one meaningful day at a time.
???? Learn more at ********************
Technical Support
Computer technician job in Santa Barbara, CA
Job Description
The Technical Assistance Center Agent is a member of the Technical Assistance Center and provides customer support via phone, chat, and email. This role is on-site only and combines technical support, problem-solving with an emphasis on troubleshooting, and cross-functional collaboration.
Compensation:
$20 - $25 hourly
Responsibilities:
Primary Duties
Resolving assigned tickets and tasks in Rev.io and managing the ticket process through escalations when necessary
Provide technical support, including verbal assistance and occasional on-site troubleshooting
Complete assigned initiatives
Manage Outages queues in Rev.io and update affected customers
Manage inbound and outbound communications (calls, emails, tickets, tasks, and chat) to support customers
Act as a liaison between clients, account management, and technical teams
Other Duties
Participate in internal and customer-facing projects as assigned
Collaborate with the team to achieve daily and monthly performance benchmarks, ensuring timely resolution of trouble tickets
Drive process improvement initiatives to increase operational efficiency
Support customer voice audits and provisioning processes
Generate contracts and related documentation when required
Maintain regular and predictable on-site attendance to fulfill the essential functions of the position.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
3+ years of technical support experience
Strong written and verbal communication, organizational skills, customer service oriented, effective critical thinking, problem-solving abilities, and detail - oriented
Solid understanding and/or hands-on experience with IP networking, VoIP, switching, routing, internet security, and trace routes, proficient in Microsoft 365 tools
Ability to work effectively in a fast-paced environment while managing multiple priorities
High School diploma or equivalent
US work authorization, and you must be willing to work in an office environment
About Company
We are enabling businesses to operate more effectively in a digital world. To drive this, we need talented people who are energized by change, ready for challenges, and want to make a difference.
To help people work better, you need to know them, their business, and how they create value. We place our highest value on meaningful relationships, knowing our customers, and putting our expertise to work for them.
Network Operations Technician - Journeyman
Computer technician job in Lompoc, CA
Job DescriptionDescription:
Oneida Technology Services (OTS) Group has an immediate opening for a Network Operations Technician - Journeyman at the Vandenburg Space Force Base in California.
Key Responsibilities:
Multi-disciplined network engineer with experience observing legacy network behavior and comparing against baseline performance.
Creates and responds to incident tickets and performs network triage per SOPs and knowledge articles.
Responsible for resolving IT hardware and software infrastructure (servers, network, security, etc.) issues using systems analysis techniques and procedures to ensure appropriate function of hardware, software, or system functional specifications.
Analyzes, troubleshoots, and resolves issues with IT infrastructure, including user systems, servers, storage, and network connectivity.
Provides system administration for assigned infrastructure and establishes and maintains security as it relates to users.
Applies security patches and operating system upgrades to ensure the security and integrity of the technical environment.
Supports new infrastructure projects.
Maintains all configuration documentation for assigned infrastructure.
Performs system patching and IAVA patches to network routers and switches.
Performs Cisco or equivalent and software upgrades.
Develops and updates configuration templates for switch and router installs. Applies configuration templates for initial switch and router installs.
Troubleshoots systems, documents failures and accessibility problems within the network for our services.
Monitors network performance against current outages.
Develops and leverages network TTPs and SOPs to close tickets.
Provides training as required on network operations TTPs, and SOPs.
Supports engineering designs and data calls.
Supports new/enhanced network implementation, installation, and technical refresh projects within a site or locale.
Works independently with some supervision.
Performs Network ticket resolution.
Uses administrative access to the network to stage new switches, routers.
Uses administrative access to network components to research errors, incidents, problems, and to perform incident analysis and identify potential problems.
Routes Service Requests to the appropriate organization required for incident resolution.
Performs root cause analyses.
Requirements:
Minimum Qualifications:
Education & Experience:
Technical BA/BS with a minimum of 5 years performing as a Network Engineer on large, complex programs
High School diploma or associate degree with a minimum of 7 years performing as a Network Engineer on large, complex programs
Specific Skills:
Experience supporting DoD projects, specifically network modernization projects
General user capabilities of Microsoft software applications required primarily Project, Excel, PowerPoint & Word and Microsoft Teams or SharePoint
Preferred:
ITIL v3 or ITSM experience
CCNA
Juniper
Certifications:
DoD 8570 IAT III Baseline Certification (Security + or CCNA-SEC)
Clearance: Secret
Compensation Range: $44-47/ Hour + Benefits
About Us:
The Oneida ESC Group is a family of companies owned by the Oneida Nation of Wisconsin that delivers customer-focused engineering, science, and construction services worldwide.
Our family of companies includes:
Oneida ESC Group (OESC)
Oneida Professional Services (OPS)
Oneida Total Integrated Enterprises (OTIE)
Mission Support Services (MS2)
Sustainment & Restoration Services (SRS)
Oneida Engineering Solutions (OES)
General Mechanical Corporation (GMC)
LG2 Environmental Solutions (LG2)
Oneida Environmental (OE)
We integrate our staff for dedicated, cooperative, and business-like delivery of services to enhance our customers' missions.
Equal Employment Opportunity:
Oneida ESC Group is an equal opportunity employer committed to inclusion and diversity in the workplace. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws, national origin, disability, veteran status, or other legally protected characteristics.
Oneida ESC Group participates in the E-Verify program. Learn more about the E-Verify program. *************************
Oneida ESC Group is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Oneida ESC Group makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Financial Systems Specialist
Computer technician job in Vandenberg Air Force Base, CA
USmax Corporation is seeking a Financial Systems Specialist to provide expert financial systems administration and reconciliation support for our DoD customer's training support services contract in Santa Barbara County, CA. This position focuses on financial systems administration, government reconciliation support, and budget analysis assistance. The ideal candidate will possess extensive experience with DoD financial systems, particularly CCaR, and demonstrated expertise in financial reconciliation processes.
Duties and Responsibilities:
Serve as primary liaison between government stakeholders and technical support teams
Provide expert guidance to Web CCaR Government Administrators
Respond to functional and technical questions regarding CCaR implementation
Maintain system documentation and standard operating procedures
Support continuous improvement of financial system operations
Train government personnel on system functions and best practices
Serve as primary liaison between government stakeholders and technical support teams
Analyze accounting data from multiple financial systems
Assist with financial reviews of Unliquidated Obligations (ULOs)
Recommend remedial actions for identified discrepancies
Compare expenditure and obligation baselines against targets
Support CCaR operations related to financial reconciliation
Prepare monthly reconciliation funds reports and documentation
Support preparation of weekly budget execution updates
Assist with analysis of unfunded requirements
Contribute to development of weekly funds status reports
Support data collection and analysis for PPBE processes
Ensure accuracy of financial data across multiple systems
Analyze financial trends and provide recommendations
Required Qualifications:
Bachelor's degree in Accounting, Finance, Business Administration, or related field
3+ years of experience with DoD financial systems
Demonstrated expertise in financial reconciliation processes
Proficiency with CCaR and at least one of the following: DEAMS, CRIS, FM-Suite
Experience analyzing data from multiple financial systems
Strong knowledge of federal financial regulations and policies
Excellent analytical and problem-solving abilities
Proficiency with Microsoft Office Suite, particularly Excel
Excellent written and verbal communication skills
U.S. Citizenship
Ability to obtain a favorably adjudicated National Agency Check (NAC)
Preferred Experience:
Active Secret security clearance
Experience with Unliquidated Obligations (ULO) reviews
Prior experience supporting DoD budget execution
Experience at DoD installations in California
DoD Financial Management Certification Level I or higher
Knowledge of DFAS regulations and AFAFO accounting procedures
Experience with PPBE processes
Prior experience with financial system implementation or enhancement
Required Education:
Bachelor's degree in Accounting, Finance, Business Administration, or related field
Physical Requirements:
Ability to remain in a stationary position for extended periods
Regularly operate a computer and other office equipment
Occasionally transport files and materials up to 15 pounds
Work is performed in an office setting with normal ranges of temperature and humidity
Security Clearance Requirements:
Successful completion of background check
U.S. Citizen
Work Location / Schedule:
Onsite 5 days a week, Santa Barbara County, CA
Travel Requirements:
None
USmax Corporation is an award-winning SBA Certified Woman-Owned Small Business and leading provider of innovative professional, technical and enterprise IT services. Our client areas span, national security, public safety and healthcare markets.
Our Commitment to quality and continuous process improvement is demonstrated by our ISO 9001:2015, ISO 20000-1:2018, and ISO 27001:2013 registrations. We offer complete program life cycle support through a full range of planning, design, implementation, management, and support services. Our services based on trust, quality, efficiency, and innovation drive the mission of our various federal and commercial customers.
USmax is certified by the Commonwealth of Virginia Department of Veterans Services as a Virginia Values Veterans (V3) Facility and certified as a V3 Certified Employer. USmax is an avid supporter of the men and women who have served our country. This certification recognizes this achievement and furthers our commitment to veterans and their families.
USmax is an Equal Opportunity Employer. Please see our website to learn more about our employment policies or to request accommodation to enable you to apply for employment.
For more information about USmax or to apply for a position, visit **************
Auto-ApplySystems Check Out Technician
Computer technician job in San Luis Obispo, CA
FLSA STATUS: Non-Exempt
SALARY RANGE: The anticipated salary range for this role is $32.00/HR to $38.00/HR. This range reflects a good faith estimate based on the targeted level for the role and typical compensation benchmarks across U.S. locations. Actual compensation may vary depending on the selected candidate's qualifications, experience, geographical location, and internal alignment.
SUMMARY
A System Check Out Lead is an integral part of our production team; they are responsible for performing final checks and verification of equipment per the document specification, ensuring that all work and components meet rigorous quality standards. Additionally, the System Check Out Lead is key in supporting technical issues that arise with the support of Engineering. Also, aides in training team members on performing system check out duties. A successful System Check Out Lead has a keen attention to detail and supports others in the shop and throughout the company, both technically and as teammates.
RESPONSIBILITIES
The following job functions are a basic requirement but are not limited to and may be assigned other duties.
End of line quality checks on equipment
Perform functional and mechanical check outs as necessary
Verification of production paperwork to ensure accuracy and completeness
Support Flight Test Operations as needed
Initiate customer inspection and invoicing of completed equipment
Communicate, discuss, and listen to challenges with management, teammates, etc.
Support problem solving activities for technical issues
Develop and train other team members
Assumes all other responsibilities as assigned
REQUIRED QUALIFICATIONS
The following are a non-exhaustive list of qualifications for the position:
Ability to read and follow schematics, drawings, procedures, etc.
Computer (Windows PC) competency in word processing and spreadsheets
High attention to detail
Technically minded to effectively solve problems with equipment
Highly knowledgeable on performing mechanical and functional tests
Strong communication skills to work with customer and internal team members
Able to communicate with Management across the United States on processes
Good organization and time management skills
Ability to take initiative and think proactively
EDGE AUTONOMY BENEFITS
Matching 401(k)
Paid PTO
Paid holidays
Medical, vision, and dental insurance
Group Short-Term & Long-Term Disability
HSA and FSA Options
Critical Care Plan
Accident Care Plan
CLEARANCE REQUIREMENTS
This position may require access to information that is subject to compliance with the International Traffic Arms Regulations (“ITAR”) and/or the Export Administration Regulations (“EAR”). To comply with the requirements of the ITAR and/or the EAR, applicants will be asked to provide specific documentation to verify a US person's status under the ITAR and the EAR.
WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS
The work environment may involve a standard office setting while also incorporating elements of a production area. Employees will use standard office equipment, including computers, and must demonstrate stamina to sit or stand while maintaining attention to detail despite potential interruptions. The role may require occasional activities such as walking, climbing, stooping, crouching, and bending. Vision is necessary for reading printed materials and a computer screen, while hearing and speech are essential for effective communication both in person and over the telephone. Additionally, the position may necessitate travel by air or automobile. Employees may be required to use personal protective equipment, including safety glasses, safety shoes, and shop coats, to ensure safety in the production environment. Employees may be able to lift up to 50 pounds as needed.
EDGE AUTONOMY IS AN EQUAL OPPORTUNITY EMPLOYER
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Edge Autonomy is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Human Resources. Continued employment remains on an “At-Will” basis.
Auto-ApplyComputational Multiphysics Engineer
Computer technician job in Goleta, CA
Requirements
Ph.D. or M.S. in Electrical Engineering, Aerospace Engineering, Applied Mathematics, Physics, or a related field with a focus on computational modeling.
3 or more years of relevant technical experience (thesis work included).
Experience with computational electromagnetics methods (e.g., FDTD, FEM, MoM, UTD, or hybrid techniques).
Strong programming skills in Python, MATLAB, or C++ for simulation automation and data analysis.
Experience working in an HPC or parallel computing environment.
WE OFFER AN EXCEPTIONAL EMPLOYEE BENEFITS PACKAGE!
Competitive Industry Pay
100% Employer-Paid Medical Insurance Premium
HSA with Employer Contributions
Dental and Vision Coverage Options
Paid Holidays
Paid Vacation and Sick leave
Company Funded 401(k) and Profit Sharing Plans
Employee Stock Ownership Plan (ESOP)
Life and Disability Insurance
Paid Parental Leave
Discretionary Bonus Eligibility
The annual pay range for the Computational Multiphysics Engineer position is $125,000 to $195,000.
The posted pay range values provide the candidate with guidance on annual base compensation for the position, at a full time level of effort, exclusive of overtime, bonus, and benefits-related compensation, over a range of qualifications that may fit hiring objectives. Toyon Research Corporation will consider the individual candidate's education, work experience, applicable knowledge, skills and training, among other factors, when preparing an offer of employment.
Pay Transparency Nondiscrimination Provision
Equal Opportunity Employer including Disability and Veterans
Applicant Privacy Notice
Learn more about our company in our latest video, We are Toyon.
Ref #2616-Q
AOG Technician, Level I, II, or III-KSBP
Computer technician job in San Luis Obispo, CA
The AOG Maintenance Technician works directly with the AOG Manager to ensure AOG, unscheduled and scheduled aircraft are supported at San Luis Obispo (KSBP) and in the field. This position is responsible for performing all maintenance projects assigned to them while ensuring their work is meeting the highest quality standards. When not working on AOG aircraft in the field, this position will be participating in unscheduled and scheduled maintenance in the Part 145 Repair Station. These activities must be done while maintaining a positive and productive relationship with ACI Jet's employees, vendors and clients. Irregular, yet frequent travel is required for this position, including overnight stays. Available hours must be flexible for on-call work, including nights and weekends. Hourly pay with OT compensation is negotiable, based on experience.
Any employee that has accepted the position of AOG Maintenance Technician is required to competently perform within the following job description. An AOG Technician is responsible for performing aircraft maintenance assigned by the AOG Manager. Once they have been assigned the job, they are to set up and perform the maintenance. They are to communicate professionally and in a timely manner to the Shift Supervisor or AOG Manager. They are to perform the maintenance as described by the manufacturer's specifications and to the standards set forth by ACI Jet. They are to communicate any concerns or lack of capabilities to the Shift Supervisor or AOG Manager.
Reports To
The AOG Maintenance Technician - KSBP reports directly to the AOG Manager, as well as the on-duty Shift Supervisor.
Requirements
Essential Duties and Responsibilities
Duties include the following (other duties may be assigned as required by management):
Report daily to the AOG Manager or Shift Supervisor.
Complete tasks assigned in accordance with the procedures set forth in ACI Jet's Air Carrier Operations Manual (ACOM).
Coordinate with the AOG Manager or Shift Supervisor to ensure a safe and efficient repair and return to service of AOG and scheduled aircraft.
Comply with all FARs, Operations Specifications, Company Policies and Company Procedures.
Ensure appropriate technical data is used during the performance of maintenance, preventive maintenance and alteration activities.
Ensure shop premises, AOG vehicles and work areas are maintained in a clean and orderly manner.
Must follow airport, TSA and DOT requirements for operating a motor vehicle.
Ensure all maintenance or alterations processes are appropriately completed and documented as required by the operator and in accordance with the applicable FARs.
Submit all required work orders, reports, receipts, timecards (Paylocity) and other company forms and records to the AOG or Team Lead Technician in a timely and organized manner.
Maintain a close, productive and beneficial relationship with ACI Jet managers, peers, colleagues, manufacturer's representatives, customers and other repair facilities.
Ensure safety and quality of all assigned duties and responsibilities by actively and positively participating in ACI Jet's SQMS program.
Must be available for unscheduled on-call/call-out maintenance events 24 hours a day, 7 days a week, including holidays, as part of a rotating on-call schedule. Scheduled time off is accommodated.
Must be available to perform unscheduled AOG maintenance in the field at remote locations requiring travel and overnight lodging at hotels, when scheduled.
Must document all maintenance performed in the Corridor maintenance records database correctly and accurately.
Knowledge, Skills and Experience
Required
A passion for aviation.
At least three years of AOG or unscheduled RON/Line station maintenance experience. Part 145 Repair Station experience a plus.
Work experience must include troubleshooting, use of specialized tools, ground support equipment, and the use of aircraft maintenance manuals, parts catalogs, technical reports and forms.
Professional appearance.
Troubleshooting skills and an ability to problem-solve.
Critical time management and logistical problem-solving skills.
Attention to detail with a focus on safety and quality of work.
On-call and after-hours support is required.
High School Diploma or equivalent.
Must have a valid A&P License.
Must have a valid Driver's License.
Must be able to work as a part of a team in a high-stress, fast-paced environment.
Must be a self-starter, able to work with little to no guidance.
Must be a highly motivated, detail-oriented, organized, with the ability to multi-task.
Must be computer proficient (MS Office, Aviation Maintenance Software (Corridor)).
Must be able to lift 50 pounds, climb, kneel, squat, and stand for extended periods.
Must have your own tools and toolbox (basic hand tools).
Must be available to be on-call.
Must possess excellent communication and interpersonal skills including the ability to read, write and speak English. (Bi-lingual in Spanish is a plus).
Must be able to provide proof of eligibility to work in the United States.
Valid Passport is a plus.
Preferred Type Experience
Bombardier Global, Challenger 300 and 600-Series
Citation CE-560, XL, XLS, CE-680 and CE-750
Gulfstream GIV, G450, GV, G550 and G650
Dassault DA2000 and DA900
Embraer EMB 100/500 and Legacy 135
Acceptable Type Experience
All Gulfstream types
All Cessna Citation types
Dassault DA 10/20/50
Hawker 800/900
Learjet 20/30/45/60/75
King Air/Caravan/Pilatus/ PT-6
Piston aircraft
Other
This position is a DOT Safety Sensitive position, which will require placement in a random drug test pool.
AOG Technician Level will be determined based on qualifications and experience.
Pay
$30.00 - $58.00/hour | DOE
Mission Support Specialist
Computer technician job in Santa Maria, CA
Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement.. Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages.
Summary
Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement..
Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages.
Overview
Help
Accepting applications
Open & closing dates
10/27/2025 to 12/31/2025
Salary $42,679 to - $67,865 per year
The salary range shown is for base salary only, actual salary will be determined based on the duty location of the selectee.
Pay scale & grade GS 7 - 9
Locations
Many vacancies in the following locations:
Anchorage, AK
Birmingham, AL
Gadsden, AL
Mobile, AL
Show morefewer locations (185)
Montgomery, AL
Fayetteville, AR
Fort Smith, AR
Little Rock, AR
Texarkana, AR
Eloy, AZ
Florence, AZ
Phoenix, AZ
Tucson, AZ
Yuma, AZ
Adelanto, CA
Bakersfield, CA
Calexico, CA
Camarillo, CA
El Centro, CA
Fresno, CA
Los Angeles, CA
Morgan Hill, CA
Redding, CA
Sacramento, CA
San Bernardino, CA
San Diego, CA
San Francisco, CA
Santa Ana, CA
Santa Maria, CA
Stockton, CA
Alamosa, CO
Aurora, CO
Centennial, CO
Craig, CO
Durango, CO
Florence, CO
Frederick, CO
Grand Junction, CO
Hartford, CT
Dover, DE
Fort Myers, FL
Jacksonville, FL
Miami, FL
Miramar, FL
Orlando, FL
Plantation, FL
Pompano Beach, FL
Stuart, FL
Tallahassee, FL
Tampa, FL
Atlanta, GA
Folkston, GA
Lumpkin, GA
Savannah, GA
Tamuning, GU
Honolulu, HI
Cedar Rapids, IA
Des Moines, IA
Sioux City, IA
Boise, ID
Idaho Falls, ID
Twin Falls, ID
Broadview, IL
Chicago, IL
Rock Island, IL
Indianapolis, IN
Wichita, KS
Bowling Green, KY
Louisville, KY
Alexandria, LA
Baton Rouge, LA
Jena, LA
Lafayette, LA
New Orleans, LA
Oakdale, LA
Winnfield, LA
Burlington, MA
Baltimore, MD
Salisbury, MD
Scarborough, ME
Detroit, MI
Grand Rapids, MI
Fort Snelling, MN
Kansas City, MO
Saint Louis, MO
Strafford, MO
Gulfport, MS
Pearl, MS
Billings, MT
Cary, NC
Charlotte, NC
Greensboro, NC
Hendersonville, NC
Wilmington, NC
Grand Forks, ND
Grand Island, NE
North Platte, NE
Omaha, NE
Manchester, NH
Elizabeth, NJ
Mount Laurel, NJ
Newark, NJ
Albuquerque, NM
Chaparral, NM
Las Cruces, NM
Roswell, NM
Las Vegas, NV
Reno, NV
Batavia, NY
Buffalo, NY
Central Islip, NY
Champlain, NY
Malta, NY
New York, NY
Brooklyn Heights, OH
Cincinnati, OH
Westerville, OH
Oklahoma City, OK
Tulsa, OK
Eugene, OR
Medford, OR
Portland, OR
Lords Valley, PA
Philadelphia, PA
Philipsburg, PA
Pittsburgh, PA
Williamsport, PA
York, PA
Aguadilla, PR
Guaynabo, PR
Warwick, RI
Charleston, SC
Columbia, SC
Greer, SC
Sioux Falls, SD
Chattanooga, TN
Knoxville, TN
Nashville, TN
Alvarado, TX
Amarillo, TX
Anson, TX
Athens, TX
Austin, TX
Big Spring, TX
Conroe, TX
Corpus Christi, TX
Dallas, TX
Del Rio, TX
Edinburg, TX
El Paso, TX
Harlingen, TX
Houston, TX
Huntsville, TX
Karnes City, TX
Laredo, TX
Livingston, TX
Los Fresnos, TX
Lubbock, TX
Memphis, TX
Midland, TX
Pearsall, TX
Pecos, TX
Pflugerville, TX
Raymondville, TX
San Angelo, TX
San Antonio, TX
Taylor, TX
Waco, TX
Ogden, UT
Orem, UT
Saint George, UT
West Valley City, UT
Bowling Green, VA
Chantilly, VA
Harrisonburg, VA
Norfolk, VA
Richmond, VA
Salem, VA
Charlotte Amalie, VI
Saint Thomas, VI
Saint Albans, VT
Ferndale, WA
Richland, WA
Seattle, WA
Tacoma, WA
Yakima, WA
Milwaukee, WI
Charleston, WV
Cheyenne, WY
Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive
Promotion potential
12
Job family (Series)
* 0301 Miscellaneous Administration And Program
Supervisory status No Security clearance Other Drug test Yes Position sensitivity and risk High Risk (HR)
Trust determination process
* Credentialing
* Suitability/Fitness
Financial disclosure Yes Bargaining unit status No
Announcement number OPM-ERO-12821404-DHA-EKS Control number 848931200
This job is open to
Help
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Career transition (CTAP, ICTAP, RPL)
Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.
Clarification from the agency
These positions will be filled through the Office of Personnel Management's Direct Hire Authority for the occupation and is open to all U.S. citizens.
Duties
Help
As a Mission Support Specialist, at the full performance level you will perform the following duties:
* Coordinate and perform a wide variety of administrative and management services essential to the operations of the office including, but not limited to: management information systems, telecommunications, budget, finance, procurement, human resources, training, logistics, property, space, records and files, printing and graphics, mail, travel, and office equipment;
* Advise management on assigned administrative matters;
* Conduct or participate in the evaluation of administrative programs, systems and methods and identify ways to improve the efficiency and effectiveness of these services at the local level;
* Represent the office in dealings with vendors and organizations within the agency that have primary responsibility for these services;
* Operate, manage, and oversee a fleet management program including: purchase, disposal, maintenance, budgeting, and reporting functions.
Requirements
Help
Conditions of employment
* You must be a U.S. citizen to apply for this position.
* You must successfully pass a background investigation. This may include a credit check, a review of financial issues, as well as certain criminal offenses and illegal use or possession of drugs.
* Selective Service: Males born after 12/31/59 must be registered or exempt from Selective Service (see *********************
* One-year probationary period may be required.
* A pre-employment drug test will be required.
* If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application.
* DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States.
* All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.
* Incentives may be authorized; however, this is contingent upon funds availability.
* License required: No
* Pre-employment physical required: No
* Bargaining Unit Position:No
* Financial Disclosure: If you are hired, you may be required to complete a Confidential Financial Disclosure Report (OGE Form 450) within 30 days after appointment.
* Qualification requirements must be met for those applications submitted by each cut-off date.
* Complete the initial online assessments and USA Hire Assessment, if required.
Qualifications
Minimum Qualifications for GS-07:
Specialized Experience: At least one year of specialized experience equivalent to the GS-05 level in the Federal service that included performing developmental assignments under the close guidance of a higher level specialist that provided exposure to a wide variety of management and administrative methods, techniques, and practices such as:
* Compiling and updating budget data on spreadsheets;
* Assisting with the preparation of requests for personnel actions;
* Coordinating office moves and telephone service requirements;
* Monitoring usage of government/company owned motor vehicles;
* Responding to routine questions concerning administrative procedures and requirements.
OR
Education: One full year of graduate level education in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position.
OR
Superior Academic Achievement: Successful completion of all the requirements for a bachelor's degree with Superior Academic Achievement. In order to be creditable under this provision, Superior Academic Achievement must have been gained in a curriculum that is qualifying for the position to be filled. Superior Academic Achievement is based on:(1) Class Standing - Applicants must be in the upper third of the graduating class in the college, university, or major subdivision, such as the College of Liberal Arts or the School of Business Administration, based on completed courses; OR (2) Grade-Point Average (G.P.A.) - Applicants must have a grade-point average of either (a) 3.0 or higher out of a possible 4.0 ("B" or better) as recorded on your official transcript, or as computed based on 4 years of education, or as computed based on courses completed during the final 2 years of the curriculum; or (b) 3.5 or higher out of a possible 4.0 ("B+" or better) based on the average of the required courses completed in the major field or the required courses in the major field completed during the final 2 years of the curriculum.; OR (3) Honor Society Membership - Applicants may be considered eligible based on membership in one of the approved national scholastic honor societies listed by the Association of College Honor Societies (***************************
OR
Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) by 18. Add the two percentages.
Minimum Qualifications for GS-09:
Specialized Experience: At least one year of specialized experience equivalent to the GS-07 level in the Federal service that included experience such as:
* Providing assistance to senior specialists in the evaluation and analysis of operational and administrative programs;
* Assisting in the execution of administrative programs by carrying out specified portions or segments of specific projects such as updating budget data on spreadsheets and preparing routine budget requests;
* Preparing requests for personnel actions;
* Identifying and recommending solutions to administrative problems on established methods and procedures.
OR
Education: Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D. in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position.
OR
Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the first year (total graduate semester hours minus 18) by 18. Add the two percentages.
All qualification requirements must be met by the cutoff dates listed under additional information. Qualification claims will be subject to verification. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.
NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
If you are claiming education as any part of your qualifications for this position, you must submit an official transcript, unofficial transcript, or a list including courses, grades earned, completion dates, and quarter and semester hours earned.
Special Instructions for Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Failure to provide such documentation with your application will result in lost consideration. For further information, visit: **************************************************************************
Additional information
THIS IS AN OPEN CONTINUOUS ANNOUNCEMENT. Applicants will be referred periodically throughout the announcement period based on the schedule below.
* 1st Cut-off on 11/01/2025
* 2nd Cut-off on 12/01/2025
* Final Cut-off on 12/31/2025
Promotion Potential: When promotion potential is shown, the agency is not making a commitment and is not obligated to provide future promotions to you if you are selected. Future promotions will be dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and administrative approval.
Background Investigation: To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet these standards, all selected applicants must undergo and successfully obtain and maintain a background investigation as a condition of placement into this position. This may include a credit check, a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs.
Pursuant to Executive Order 12564, and the DHS Drug-Free Workplace Plan, ICE is committed to maintaining a drug-free workplace and, therefore, personnel in safety- or security-sensitive positions (testing designated positions) are subject to random drug testing. Moreover, other drug testing of employees (e.g., reasonable suspicion drug test) may be conducted in order to ensure a safe and healthy work environment. All applicants tentatively selected for employment at ICE are subject to pre-employment drug testing and a final offer of employment is contingent upon a negative drug test result.
Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport.usastaffing.gov/hc/en-us/sections/**********9652-Reasonable-Accommodation-Information)
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.
A student loan repayment incentive may be available, in which case a service agreement will be required.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position.
You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):
* Attention to Detail
* Customer Service
* Decision Making
* Flexibility
* Integrity/Honesty
* Interpersonal Skills
* Learning
* Reading Comprehension
* Reasoning
* Self-Management
* Stress Tolerance
* Teamwork
Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.
To preview the assessment questionnaire, click the following link: ********************************************************
Direct Hire Authority: These positions will be filled through the Office of Personnel Management's Direct Hire Authority. The "Rule of Three", Category Rating and Veterans Preference will not apply to this vacancy. For more information on Direct Hire Authority, please see: OPM Direct Hire Fact Sheet.
Veterans: Although the Direct Hire Authority permits hiring without regard to Veterans Preference, applicants who are eligible for Veterans Preference are still encouraged to include that information in their application and submit supporting documentation (i.e. DD-214, or other substantiating documents). View information on veterans' preference.
Career Transition Assistance Program: This program applies to Federal service employees whose positions have been deemed surplus or no longer needed, or employees who have been involuntarily separated from a Federal service position within the competitive service. To receive selection priority for this position, you must: 1) meet eligibility criteria for CTAP or ICTAP; 2) be rated well-qualified for the position; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. Well-Qualified includes those applicants whose knowledge, skills, and abilities clearly exceed the minimum qualification requirements for the position. For information on eligibility criteria and required documentation, go to: ************************************************************
Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.
A student loan repayment incentive may be available, in which case a service agreement will be required.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents
Required Documents
Help
To apply for this position, you must submit a complete Application Package which includes:
1. Your resume showing relevant experience, education and training. Work experience must include: job title, duties, employer's name, employer's telephone number, employer's address, starting and ending dates (MM/YY), hours worked per week, and indicate whether or not we may contact your current supervisor. Limit your resume to two pages. Only resumes 2 pages in length will be accepted to determine eligibility and qualifications. For more information, view the following link.
USAJOBS Help Center - Update your resume now so it meets new resume requirements
2. Other supporting documents (only submit if applicable to you):
* Are you qualifying based on education? Submit a copy of your college transcript (unofficial is acceptable) or a list of coursework with hours completed.
* Are you a veteran entitled to preference? Submit Member Copy 4 of your DD-214 or other (Certificate of Release or Discharge from Active Duty) or notice form. Those applying for 10-Point preference must fill out the SF-15 and provide an official document dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, and/or any other associated documentation based on your preference. If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. This must indicate your dates of service, your rank, and confirm that you will be separated under honorable conditions.
* Are you claiming special priority selection rights under the Career Transition Assistance Program (ICTAP/CTAP)? If so, submit all of the following:
* A copy of your RIF separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement;
* A copy of your most recent SF-50 "Notification of Personnel Action'', noting your positions, grade level, and duty location;
* A copy of your latest performance appraisal including your rating; and
* Any documentation from your agency that shows your current promotion potential if applicable.
* Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment:
* Position title;
* Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee);
* Agency; and
* Beginning and ending dates of appointment.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Communication and Outreach Support Specialist
Computer technician job in San Luis Obispo, CA
Job Description
Status: Full-time, exempt, 13-month position. No direct reports.
What We Need
The National Marine Sanctuary Foundation, a 501(c)3 non-profit organization that is a leading voice for U.S. protected waters, is seeking an Communications and Outreach Support Specialist, a position responsible for operating as a key member of the Chumash Heritage National Marine Sanctuary (CHNMS) staff and working under the general guidance of the sanctuary's Acting Superintendent.
The position is needed to assist all staff in a wide variety of communication and outreach program support functions, which will aid the CHNMS team, particularly with; preparing for communication and outreach programs, helping to establish and cultivate cooperative relationships with institutions, organizations, businesses, Indigenous governments, user groups, providing support to the Sanctuary Advisory Council Coordinator, and other administrative duties, as required. The person will work directly with the Acting Superintendent and sanctuary staff to define a specific work plan based on the following general task. This work plan will be updated as needed.
What You'll Do
Responsibilities include, but are not limited to:
Develop appropriate communications, outreach, communication materials, programs, and tools for CHNMS, using Adobe creative cloud.
Support National and Regional Communications Efforts: Represent CHNMS at National ONMS and Regional WCR ONMS meetings, as appropriate.
Help develop and sustain strategic partnerships to enhance sanctuary's ability to inspire ocean conservation, ocean literacy, and cultural heritage through sharing of communications materials.
Assist with identifying communities and users within CHNMS and information needs (i.e., whale disentanglement).
Lead and collaborate with other staff members in developing 13 signs to be placed within the CHNMS.
Lead all social media content and quarterly newsletter development.
Lead and collaborate with other staff members in planning and execution of outreach events.
Represent CHNMS at local festivals and special events.
Lead in formulating a training guide for interns and volunteers.
Support At-Sea Experiences: Participate in communication and/or outreach activities aboard sanctuary vessels, as needed.
Provide oversight and guidance to interns and fellows.
Assist the Sanctuary Advisory Council coordinator in providing logistical support for the Sanctuary Advisory Councils, related panels, and working groups - including organizing meetings, meeting agenda, meeting minutes as well as maintaining council charters and relationships with council members.
Oversee CHNMS webpage working in coordination with the ONMS communications team.
Develop metrics to assist in the evaluation of the effectiveness of communication and outreach activities and connections to all CHNMS work.
Who You Are
Required Qualifications:
A bachelor's degree or higher in communications, education, and/or natural sciences or related fields. Or at least five years of relevant experience.
At least two years of professional experience in communications and outreach activities.
Strong verbal and written communications skills - specifically in writing and public speaking with audiences from different cultures and backgrounds.
Demonstrated organizational and interpersonal skills.
Demonstrated ability to work effectively in a team environment and carry out assignments independently.
Knowledge of Indigenous Peoples and governments associated with the CHNMS.
High level of accuracy and attention to detail.
Ability to perform under tight deadlines and juggle multiple tasks and projects.
The sanctuary will provide a workstation at the CHNMS office, located in San Luis Obispo, including access to a computer and other IT equipment for the position. This position will be monitored and managed through frequent verbal and email contact by the Acting Superintendent.
Why You Will Love Us
The National Marine Sanctuary Foundation (“Foundation”) is a leading voice for U.S. protected waters, working with communities to conserve and expand those special places for a healthy ocean, coasts, and Great Lakes. The Foundation works in close partnership with the National Oceanic and Atmospheric Administration (NOAA) to increase stewardship of our ocean and Great Lakes through on-the-water conservation projects, and education and public outreach activities, and by support for research. Together, we safeguard species and the places they call home, and support coastal communities and economies.
Dedicated and passionate staff committed to marine and Great Lakes Conservation
Generous leave policy, plus paid time off the week between December 25 and January 1; and 12 paid holidays
Health benefits: Medical with an FSA option; dental, and vision
Foundation paid Life and Disability Insurance
Preparing for the Future: 403(B) with employer contribution after one year of service
Commuter Benefits
Compensation and Benefits: $70,000 to $75,000 annually, based on experience. The Foundation offers a competitive benefits package.
Applications must include a cover letter, resume, and at least three professional references. Applications received by December 22, 2025 will be preferred.
Location: San Luis Obispo, CA
____________________________________________________________________________________________
The National Marine Sanctuary Foundation is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This commitment applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, and training. The Foundation makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Technical Support Specialist
Computer technician job in Santa Barbara, CA
Job Description
About us: CIO Solutions provides premium IT services to small and large businesses, affordable housing developments, medical practices and non-profit organizations. We have been around for over 30 years and continue to grow each year with one goal in mind - to provide our clients with custom IT solutions supported by knock it out of the park customer service. Our team works out of offices located in Santa Barbara, San Luis Obispo and Fresno, CA.
About you: We love great candidates with technical chops, but we know there is more to a great fit than that. Do you truly enjoy putting a smile on a client's face? Wishing a co-worker happy birthday with a jar of homemade salsa? Staring down challenges like a lion on the Savannah? If the answer is, “yes”, “yes” and “yes!” then we would like to hear from you.
About the job: The Technical Support Specialist is responsible for managing technical tasks for CIO Solutions clients. The ideal candidate will enjoy interacting with clients and co-workers in an interactive, collaborative environment. The Technical Support Specialist delivers excellent customer service, is detail oriented and takes pride in the quality of work they perform. This role works out of the Santa Barbara, CA office. Note, this role requires in-office attendance.
Compensation Package Includes:
Competitive Salary
PTO/sick time
Health insurance
Dental and vision reimbursement program
FSA
401k retirement account
Disability and life insurance
Essential Duties and Responsibilities:
Communicate effectively with customers and co-workers
Resolve computer and network problems
Perform hardware maintenance and upgrades
Test new equipment configuration
Perform network device management
Implement policy management
Optimize system performance
Make equipment recommendations as required
Develop and implement improved policies and procedures
Document problem outcomes
Knowledge, Skills and/or Abilities Required:
Minimum of 3 years experience performing hardware/software technical systems troubleshooting and support
Minimum of 3 years experience in software and technical systems customer service and support
Minimum of 2 years experience in Windows server maintenance, configuration and support
Proficiency in all Microsoft operating systems
College degree in technology field and/or professional certification
Remote IT systems and peripherals troubleshooting, configuration and management preferred
Knowledge and experience with one or more of the following:
Remote management and monitoring tools
Ticketing systems
Backup devices
Power supplies
APs, firewalls, routers, switches, network printers
Must work well with little supervision individually and in a team environment
Possess excellent verbal and written communication skills
Be available for on-call and after-hours support responsibilities
Customer-oriented and friendly attitude
Must have a California Drivers License and clean driving record
Please submit a cover letter and resume for consideration
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