Computer Field Tech Position- Kentwood
Computer technician job in Grand Rapids, MI
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
Data Center IT Technician
Computer technician job in Grand Rapids, MI
Ascent, LLC is a leading provider of comprehensive solutions for the planning, design, engineering, development and operation of data centers and other mission critical facilities. Headquartered in Saint Louis, MO, Ascent specializes in powerful, efficient and technologically advanced mission critical facilities and offers clients a broad range of delivery models spanning shell & core, build-to-suit, turnkey and outsourced critical systems operations. Founded in 1998, Ascent provides a full spectrum of fast track services that include project programming, design management, facility assessment, development and construction management, commissioning and ongoing maintenance operations. Today, Ascent focuses on providing clients with innovative solutions and services yielding the highest levels of operational autonomy, efficiency and control. Ascent's clients include some of the most demanding mission critical organizations spanning multiple industries, Fortune 500 firms, and service providers.
Job Description
Install, test, modify and terminate fiber/coax/Cat 5/6 within customer data center or applicable telecommunication zones. Perform server installs, drives, switches, routers, ladder racks, cages and cabinets. Work with customer equipment, determine work priorities/manage order commitments; conduct advanced testing; install custom ladder racking. Perform custom installations; perform advanced troubleshooting/advanced fiber terminations; design/lead cage builds; troubleshoot security systems and customer equipment.
Run fiber and coax cross connects and follows proper termination techniques per company established processes and procedures.
Perform Installs/Tests/Modifies Cross Connects and ensures proper dressing of the following: coax cross connects (repeater), fiber cross connects (Unicam termination), twisted pair copper cross connects, intra-building cross connects, 66 block/110 block terminations.
Deploy cabinet rack mount PDU's. Install cable management systems to include wire managers and patch panels.
Rack and stack customer equipment.
Install and test cross connect circuits (switched, multiplexed, T1, DS3, OC3-48, Eth, GigE, 10Gig etc.).
Conduct carrier circuit maintenance.
Troubleshoot switched / multiplexed / media converted circuits; escalates to, and works with Networking Group, as needed.
Install circuits requiring advanced fiber terminations. Conduct carrier circuit testing.
Work with customers to troubleshoot issues. May require console to device and perform basic config (DRAC, iLO).
Maintain detailed written records of all work activity.
Manage and maintain Technicians, day to day operations and appropriate project staffing requirements.
Escalate SRs that require additional information.
Determine work priorities from the ticketing queue and ensures adherence to all commit times.
May perform other duties as assigned.
Qualifications
High School Diploma or GED required
1+ years of related work experience with server builds in a production data center environment.
One or more of the following certifications preferred: Fluke CCTT Copper, Fluke CCTT Fiber, JDSU BERT Testing, Digital Lightwave Testing. BICSI Level II Copper, BICSI Level II Fiber, FOA - CFOT, Comp-TIA A, Comp TIA Network+.
Candidate must be able to lift up to 50 lbs throughout the day
Candidate must possess strong communication skills
Candidate must have a disciplined approach to managing task assignments. People skills, good judgment, and flexibility are critical to this position.
Proficiency with basic operations of a PC is necessary; Proficient in MS Office and Outlook preferred
Knowledge, Skills, and Abilities
Knowledge of cable limitations to daily work (distance limitations, etc.)
Able to read installation drawings (Visio drawings/spreadsheets).
General knowledge of safe working practices (e.g., familiar with proper tool safety, eye protection, ladder safety, etc.).
Basic understanding of Unix / Windows booting process and commands.
Troubleshoot switched / multiplexed / Media converted cross connects and intra-building cross connects.
Experience with troubleshooting all circuits with carriers.
Understand System Command Language (Unix, Windows).
Able to lift heavy equipment/items.
Able to perform all essential job functions, including walking, standing, bending, stooping, climbing, lifting and manual dexterity, with or without reasonable accommodation.
Able to work days/nights/weekends/holidays, if needed and/or required.
Must be able to travel up to 20% of the time to support additional data center locations as needed.
Additional Information
This position reports to the Data Center IT Lead.
All interested candidates should apply through the ad or visit ****************** and select the careers tab to apply for the position.
Ascent, LLC offers a full benefits package including medical, dental, vision, STD/LTD, life insurance, 401(k), PTO, paid holidays, casual work environment and more.
Ascent, LLC is an Equal Opportunity Employer. We are committed to harboring an inclusive and diverse work environment and welcome all qualified applicants regardless of race, age, gender, sexual orientation, gender identity, religion, disability, national origin, protected military or veteran status, or any other status protected by the laws or regulations in the locations where we operate. These terms apply to all stages of employment with our company. Ascent, LLC actively works to create an inclusive environment where all of our employees can thrive, and we understand that having a wide range of experiences, viewpoints, and backgrounds help to make us both a stronger employer and a stronger business.
Tier 2 IT Technician - Grand Rapids MI
Computer technician job in Grand Rapids, MI
Applied Innovation is seeking a detail oriented, self-motivated individual to assist in the day-to-day operations of serving clients in our Managed Network Services department as a Tier 2 Onsite IT Technician. The Tier 2 Onsite IT Technician will report directly to the Applied Innovation IT Service Manager and will physically work out of the Grand Rapids, Michigan office located at 5555 Glenwood Hills Pkwy SE, Grand Rapids, MI 49512. This is a Monday to Friday position from 8 AM - 5 PM. There is a rotating on-call schedule once training is complete about 2-3 times per year.
Essential Duties and Responsibilities:
Installing and supporting customers' IT environments including user workstations, servers, and other infrastructure devices.
Troubleshooting, resolving, or escalating client technical issues as needed
Updating client documentation in document retention system
Recommending procedure modifications and improvements
Answering customer phone calls as needed
Providing guidance and support to Tier 1 IT Technicians
Skills: This position will be responsible for having an intermediate knowledge of, and ability to troubleshoot, the following:
Windows PC, Mac, and server operating system environments
Possess working knowledge of Microsoft Office tools including Office 365, Outlook, Excel, and Word
Microsoft 365 Management
Active directory administration, On-premise Exchange, Web content filtering, Anti-virus tools, DNS and DHCP, wired and wireless network connectivity, server administration, and network storage devices
Cloud VOIP Systems
Excellent customer service skills are essential
Must be dependable, professional, organized, detailed oriented and able to perform multiple tasks simultaneously
Ability to quickly learn, understand, and manage new systems related to information technology
High degree of flexibility and problem solving.
Cisco Meraki, experience preferred
ConnectWise Suite, experience highly preferred
Requirements Include:
Minimum 2-year college degree in Networking, Computer Science, Information Systems or a related technical field preferred.
Three or more years' experience in an IT related role
One of the following certifications is required:
A+ Certification
NET+ Certification
Microsoft Certified Professional (MCP)
Cisco Certified Network Associate (CCNA)
Server Plus
Other IT related certification
Our full benefits program includes medical, dental, life, short-term disability, 401(k), paid vacation, paid holidays, opportunity for advancement, and an onsite fitness center.
Auto-ApplyAviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
Computer technician job in Grand Rapids, MI
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
EUC technician/Site IT Support
Computer technician job in Muskegon, MI
Strong in Communication skills and interpersonal skills with experience in IT Hardware & Software Asset Management services Experience in managing PC and Mobile Assets in ServiceNow module and aware of different stages in asset management lifecycle Work with vendors to conduct physical asset audit and maintain asset stock rooms
End to end asset life management (Forecasting, Receiving, Shipping, Maintenance & Recycling)
Track complete life-cycle management for each asset in order to maintain warranty information, refresh date and end of life information
Knowledge on ServiceNow, Windows Auto Pilot, Microsoft Office, Windows OS and iOS troubleshooting skills
Smart hands support for Server and Network devices
Train the Trainer
Base Salary Range: $50,000 - $60,000 per annum
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
#LI-SV2
#LI-KUMARAN
Data Center IT Technician
Computer technician job in Grand Rapids, MI
Ascent, now part of Wesco, is a leading provider of mission-critical facility solutions across North America. With deep expertise in data center development, engineering, and operations, Ascent supports thousands of sites for top-tier clients, delivering reliable performance and innovative technology. As part of the Wesco family, Ascent continues to set the standard for safety, service, and operational excellence in the critical infrastructure sector.
The Data Center IT Technician is responsible for installing, testing, and maintaining a wide range of network and IT infrastructure within a data center environment. This includes fiber, coax, and copper cabling, as well as racking and configuring servers, switches, routers, and power distribution units. The Data Center IT Technician performs advanced troubleshooting, circuit testing, and custom installations while ensuring adherence to quality standards and customer requirements. This role requires strong technical skills, attention to detail, and the ability to manage priorities in a fast-paced, mission-critical setting.
Responsibilities
Run fiber and coax cross connects and follows proper termination techniques per company established processes and procedures.
Perform Installs/Tests/Modifies Cross Connects and ensures proper dressing of the following: coax cross connects (repeater), fiber cross connects (Unicam termination), twisted pair copper cross connects, intra-building cross connects, 66 block/110 block terminations.
Deploy cabinet rack mount PDU's. Install cable management systems to include wire managers and patch panels.
Rack and stack customer equipment.
Install and test cross connect circuits (switched, multiplexed, T1, DS3, OC3-48, Eth, GigE, 10Gig etc.).
Conduct carrier circuit maintenance.
Troubleshoot switched / multiplexed / media converted circuits; escalates to, and works with Networking Group, as needed.
Install circuits requiring advanced fiber terminations. Conduct carrier circuit testing.
Work with IT Lead or customer to troubleshoot issues. May require console to device and perform basic config (DRAC, iLO).
Maintain detailed written records of all work activity.
Escalate SRs that require additional information.
Determine work priorities from the ticketing queue and ensures adherence to all commit times.
May perform other duties as assigned.
Qualifications
High school degree or equivalent.
2+ years of related work experience with server builds in a production data center environment.
Ability to lift up to 50 lbs throughout the day.
Ability to read installation drawings (Visio drawings/spreadsheets).
Knowledge of cable limitations to daily work (distance limitations, etc.).
Basic understanding of Unix / Windows booting process, commands, and system command language.
Ability to troubleshoot switched / multiplexed / Media converted cross connects and intra-building cross connects.
Experience with troubleshooting all circuits with carriers.
Ability to work days/nights/weekends/holidays, if needed and/or required.
Strong communication skills.
Proficient in MS Office and Outlook preferred.
One or more of the following certifications preferred: Fluke CCTT Copper, Fluke CCTT Fiber, JDSU BERT Testing, Digital Lightwave Testing. BICSI Level II Copper, BICSI Level II Fiber, FOA - CFOT, Comp-TIA A, Comp TIA Network+.
The data center work environment is a highly secure, physically demanding, and structured operation, characterized by its loud, controlled temperature conditions and 24/7/365 uptime. The environment demands a high attention to detail and strong problem-solving skills to manage and troubleshoot critical equipment during regular operation and in emergency situations. Lifting up to 50 lbs, regular bending, stooping, climbing and long periods of walking / standing will be required.
Auto-ApplyLead Technical Trainer - CNC & Woodworking Machinery
Computer technician job in Grand Rapids, MI
Stiles has been helping manufacturers nationwide increase their efficiency and productivity for more than 50 years. With world-class machinery backed by an experienced and responsive support team, extensive parts inventory, unique upgrade capabilities, and a nationally accredited education and training program, Stiles builds solutions around our customer's needs.
We offer expertise in manufacturing a range of materials, including wood, plastics, composites, carbon fiber, glass, stone, and nonferrous metals. Our innovative concepts, new technologies, and outstanding service extend to aerospace, transportation, alternative energy, architecture and structural elements, furniture, retail fixtures, and other industries.
Stiles is headquartered in Grand Rapids, Michigan, and has regional offices in High Point, North Carolina; Bristol, Pennsylvania; Coppell, Texas; and Rancho Cucamonga, California.
Interested in joining the Stiles team? We offer our team members a generous benefit package, an opportunity for career advancement, and support in your career every step of the way!
ESSENTIAL FUNCTIONS
Teach multiple levels of students on advanced subjects
Program, operate and demonstrate machines at a high skilled level
Provide instruction with both traditional and e-learning techniques
Work with Instructional Design Team to create new educational structures
Evaluate students following training sessions with tools provided
Develop training documentation in line with corporate and accreditation standards
QUALIFICATIONS
3-4 years proven experience on course development and training of unique processes and applications related to Advanced Controls
Familiarity in CAD based programs
Background in production machinery or related field
Bachelor's Degree in Education, Business, Engineering or related experience
Fluency in Spanish preferred
Online course development preferred
SKILLS & ABILITIES
Strong verbal & presentation skills
A strong technical knowledge pertaining to areas of specialization (mechanical, electrical, pneumatic)
Ability to work with little direct support
Able to work with individuals and in teams
Understanding of the Woodworking Industry
Microsoft Office, PowerPoint, and other educational based software
Proven writing skills
Provide leadership and direction for special projects
WORK ENVIRONMENT
Typical office environment, classroom, showroom, and customers facilities
If you are currently an employee of a Stiles Machinery customer or dealer, we need written approval from senior management of your current employer before continuing the application process
Information Technology Technician
Computer technician job in Grand Rapids, MI
Kent ISD
Non-Union Hourly Classified, Grade 4
7.5 hours per day, 260 days per year (year round)
The Information Technology Technician provides tier 1 and tier 2 supports to the staff and students at Kent ISD and at districts that contract IT services from the Kent ISD technology department. The primary focus of the IT technician is to ensure that technology is available as needed to support the educational process.
Job Qualifications:
Bachelor's degree in CIS or a related field preferred
Certification as IT Technician preferred (CompTIA A+ or Microsoft Certified IT Professional)
Must have technical knowledge and experience in desktop installation and troubleshooting of Windows, Mac OS, iOS and Android operating systems with experience in Chrome OS helpful
Must have the ability to remotely troubleshoot hardware and software issues
Must be knowledgeable in Active Directory for both user and management aspects
Needs technical knowledge and experience in desktop installation and troubleshooting of educational and office applications. Examples include Microsoft Office Suite, PowerSchool, Adobe Creative Suite, Sophos Anti-virus, FileMaker Pro, AutoCAD, SCCM, Track-it, TeamViewer, Camtasia, Java, and Kronos
Must have the ability to solve a wide range of desktop software and hardware problems, including virus and Spyware removal
Effectively and efficiently conduct work via time management, organizational skills and attention to details
Excellent customer service skills
Available to periodically work after hours in support of testing and troubleshooting
Timely and effective communication, both verbal and written
Specific Duties and Responsibilities:
Diagnose and resolve computer problems.
Deploy new computer equipment.
Provide orientation and guidance to users on new ISD software.
Repair laptop and desktop computers.
Maintain records of repairs and work in the Help Desk system.
Install and configure appropriate software and functions according to specifications.
Effectively manage system documentation for disaster recovery purposes.
Ability to travel to schools/programs throughout the region.
Maintain data confidentiality and FERPA compliance.
Effectively communicate, both written and in person, with Kent ISD and constituent district staff.
Collaboration with colleagues and vendors to achieve departmental and project outcomes.
Demonstrated ability to manage multiple assignments with competing priorities, while maintaining attention to details.
Commitment to quality customer service both internal and external customers
Adhere to cybersecurity safeguards and protocols
Regular and consistent employee attendance
Adhere to departmental processes and procedures, as well as Board policies
Benefits: Robust benefit package includes full medical, dental, and vision insurance; generous paid sick and vacation days; State of Michigan School Employment retirement program; Kent ISD is a participating employer for the Public Student Loan Forgiveness program (PSLF plan) for eligible Federal student loans.
Please note, due to the large number of applications, we are unable to attend to e-mail or telephone inquiries on application status.
The final candidate for this position will be required (at their cost) to furnish Kent Intermediate School District with a current Michigan State Police and FBI criminal records LiveScan check prior to our recommendation to hire.
The above is intended to describe the general content of and requirements for the performance of this position. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Alternative requirements that may be appropriate and acceptable to the School Board may be considered. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
The District does not discriminate on the basis of race, color, national origin, ethnicity, religion, sex (including gender identity or expression, sexual orientation, pregnancy, childbirth, or a related condition), age, height, weight, familial status, marital status, military service, veteran status, genetic information, disability, or any other legally protected basis, and prohibits unlawful discrimination, including harassment and retaliation, in any education program or activity that it operates, including in admission and employment. The Coordinator for Title IX, Section 504, the Age Discrimination Act and Title II is: Dave Rodgers, Assistant Superintendent of Human Resources
IT Support Specialist
Computer technician job in Grand Rapids, MI
Chervon is one of the world's largest power tool and outdoor power equipment manufacturers with a rich history of innovation. Chervon's commitment to build a better world by building better tools is evident in the products we manufacture and our green approach to manufacturing. We design, engineer and market power tools and outdoor power equipment within our brand portfolio- EGO, FLEX and SKIL and for other highly respected private brands. With world-class R&D, design, manufacturing, supply chain, marketing, sales, and service teams throughout the world, we do it all.
Summary of Responsibilities:
Provide technical support to external and internal customers relating to personal computers and desktop applications. Evaluate functional requirements and support on-going effective utilization of applications. This role requires external vendor interactions for support of IT service delivery.
Key Job Responsibilities:
Support Windows and Mac desktop applications, including user interface, word processing, spreadsheet, database and application system integration tools.
Set up, upgrade and install desktops and laptops. Configure, test, and install hardware, operating systems, peripherals and application software. Solid understanding of PC Imaging concepts and systems.
Provide desktop technical support to all external and internal customers. Evaluate desktop (personal computers, printers, faxes, etc.) requirements and issues; and identify and recommend/implement corrective action.
Assist IT applications group in support of administrative applications including Office 365, Adobe Cloud Services, etc.
Support VOIP phone system for call center.
Support IT service requests and hardware procurement including New Hire setups and Separation removals. Work closely with the Network and System engineers (Regional & Global) in supporting the day-to-day operations of IT infrastructure. Utilize and have solid understanding for using IT Service Management tools & ticketing systems.
Provide administration and support of:
Active Directory, DNS, DHCP, etc.
ShoreTel Telephony systems
Communicate project/request status and issues to IT management and IT customers. Notify management of issues and recommended solutions to ensure projects are completed, on-time, on-budget, and meeting project requirements from the business customer (in scope).
Develop/identify training manuals and in-person sessions; coordinate training of users on desktop applications. Responsible for keeping support documentation current and published for team collaboration.
Maintain up-to-date knowledge and awareness of company labs and desktop application products and trends.
Support Microsoft Azure Cloud and Mitel phone system.
Undertake responsibility and authority to identify departures from the quality system or test procedures and document such observations in accordance with the prescribed complaint system.
Lead and/or assist with projects including new site implementations related to networking, computer/printer connectivity, and telephony.
Perform other duties as assigned.
Required Education and Experience:
Minimum of 1-3 years of relevant experience.
Understanding of networking concepts and VOIP phone system setup.
Have a broad knowledge of personal computers (Windows and Mac), both hardware and software, preferably in a Microsoft network environment.
Have a general knowledge of the Internet and related services such as e-mail and be able to assist users.
Ability to configure, install and troubleshoot hardware and peripherals is required.
Have a broad knowledge of Windows, Microsoft Office 365 and Mac. Technical certifications a plus.
Excellent verbal and written skills are required to deliver exceptional customer service.
Travel:
Less than 10%.
Work Environment:
This job operates in professional office, retail, and outdoor environments as well as virtually. Chervon North America operates in a casual and fun environment. We offer a very competitive benefits package including health, dental, vision, short/long-term disability, life insurance, parental leave, a generous 401(k) match, an open PTO program and a hybrid work environment.
We think Chervon is a great place to work! Be part of our new future!
Better Tools. Better World.
Chervon North America, Inc. is an Equal Employment Opportunity Employer committed to hiring a diverse workforce. We consider all applicants for employment without regard to race, age, religion, color, marital status, national origin, sexual orientation, disability, gender, pregnancy, military status, order of protection status, transgender status, genetic information, or any other category protected by law.
#LI-Hybrid
Auto-ApplyDeskside Technician I
Computer technician job in Whitehall, MI
Stefanini has a Deskside Technician position in Whitehall, MI. We are looking for someone who is a self-starter, has excellent customer service and strong MS Office skills; including Office 365 is a must. The position will require an individual to solve customer support issues by visiting the end-user's location. The technician will be located at the customer's facility providing support in an office or manufacturing environment that will consist of standard PC hardware and software troubleshooting.
Qualifications
REQUESTED QUALIFICATIONS:
· 2+ years of experience providing desk side support.
· Excellent troubleshooting skills including: hardware, software, printing, networking, file shares, etc.
· Proficient in the latest Microsoft Office Applications (Office 365)
· Remedy Software or related ITSM ticketing tool experience - Remedy preferred
· Printer support can include barcode printers, various types of scanners (mainly HP and Sharp)
· Ability to resolve Windows7 Operating System Issues and Errors
· Network troubleshooting skills and knowledge (mainly Cisco)
· Understanding of Symantec Virus Scan software
· Customer infrastructure support (wiring and connectivity)
· Proficient in Microsoft Active Directory
· Ability to maintain and abide with compliance activities driven from a central compliance group
· Experience with computer asset tracking and lease management
· Working knowledge of Cisco devices/networking is preferred
· Some experience with support and administration of telephones (PBX system and/or VoIP system).
· Ability to communicate technical information to non-technical audiences
· Strong sense of customer service
· Good organizational skills
· Excellent Verbal and Written Communication Skills
· Ability to sift through technical issues and know what to do next and/or when to escalate for help
· Technical degree or equivalent end-user supporting experience
· Ability to multi-task
· Team-oriented / team player / ability to share ideas as well as listen to ideas
· Ability to walk and bend and perform labor-related duties of connecting computer equipment
· Ability lift up to 50 lbs. when moving electronic equipment
Additional Information
Contract
IT Security Intern
Computer technician job in Grand Rapids, MI
Are you interested in an internship that provides a unique perspective to the education field? Join National Heritage Academies (NHA) this summer as a IT Security Intern!
This is a paid in-person internship in our Grand Rapids Service Center office. The duration of the internship is mid-May through early August. Internships are for those enrolled in a college/university program or a recent graduate. For candidates that don't meet this criteria, please explore our other open positions here.
About Us:
NHA is a charter school management company that operates 100+ schools in 9 states. We are committed to our mission of transforming lives by working together to help students build the knowledge, character, and skills they need to succeed. Our goal is for each student to grow as part of a caring community that encourages them to thrive in college, their careers, and in life.
In this role, you will work at our Service Center located in Grand Rapids, Michigan. This is where all the behind-the-scenes magic happens. Our awesome team members are brag-worthy and work with a diverse group of departments to provide top-level support to our schools. We would like to add you to our NHAmazing team! Sound good to you? Keep reading!
In This Role:
The IT Security Team seeks a hard-working self-starter ready to gain knowledge and experience. This position will work directly with our cyber security team and can work on what interests you most. Some of the areas our intern may cover include:
Engaging in impactful work by identifying potential threats, fortifying defenses, and contributing to the full spectrum of Cyber Security operations.
Collaborate with a dedicated team of cybersecurity experts focused on safeguarding our digital infrastructure and information assets.
Rapid7 IDR/IVM SIEM
Vulnerability Assessment
Governance, Risk, and Compliance
Ticket Management
Qualifications:
Pursuing or recently obtained a degree in Computer Science, Information Technology, Cyber Security, or a related field.
Analytical and problem-solving skills to identify vulnerabilities and suggest mitigation strategies. - Preferred
Attention to detail and the ability to analyze logs, reports, and security-related data. - Preferred
Good communication skills to effectively collaborate with team members and convey technical information clearly.
Demonstrated interest in Cyber Security, possibly through coursework, personal projects, or participation in relevant clubs, hackathons, or cybersecurity competitions.
What We Offer You:
40 hours/week
Onsite Monday through Friday, 8am-5pm
$20/hour
Scheduled events and meetings with company leaders!
Formal program to help you grow professionally!
Opportunity to share in a formal presentation your internship work.
Please click here to learn more about our core values.
National Heritage Academies is an equal-opportunity employer.
Auto-ApplyIT Intern
Computer technician job in Grand Rapids, MI
Looking for an internship where you can use your information systems, computer science or related degree to get your career started? As a 2021 Offensive Shield Intern, you will get on -the -job training, mentoring, and real -world experience in your field. OSS employees are well trained and able to access vast professional resources to develop their careers. It's a great place to start your career in IT.
This is not an unpaid internship where you'll spend your days making copies and coffee. You'll earn a competitive wage and put your education into action while learning real, marketable skills with a growing company that is hiring. You'll participate in team projects, social events, volunteer work and professional development training.
Responsibilities
Work on various IT projects as assigned.
Assist in the deployment, configuration and testing of new workstations, peripheral equipment, and software.
Respond to user requests for service, troubleshoot problems and resolve to the end -user's satisfaction.
Use our IT systems management platform to log and complete support requests, incidents, and properly maintain IT assets.
Support PC hardware components, desktop operating system software, and application software.
Report issues to system administrators for escalation.
Other duties as assigned.
Requirements
A rising junior or senior pursuing a bachelor's degree in information systems, computer science, engineering or other related field from an accredited four -year college or university.
Experience with coding skills of Microsoft .net, Java, Python, etc.
Proficient in Networking and Active Directory
Excellent communication skills - both technical and non -technical
Ability to work and team with a multitude of different people to balance demands
Excellent research, troubleshooting, and fact -finding skills
Competent to consider most business implications of the application of technology to the current business environment
Commercial Lines / IT Operations Servicing Intern
Computer technician job in Grand Rapids, MI
Internship Description
OVD Insurance offers paid internship opportunities for current students who are interested in pursuing careers in the insurance sector. Our summer internship program presents opportunity for participants to gain insights and experience within the industry. The OVD Commercial Lines (CL) department provides an excellent setting for aspiring professionals looking to start a career in commercial insurance. Our CL Servicing Team has two distinct positions - Account Managers (AM) and Account Coordinators (AC). Each position involves servicing responsibilities related to designated accounts. The AM serves as the main point of contact for clients, while the AC acts as a support to the AM. Both positions are engaged from the beginning to the end of the process and throughout the policy's lifespan, setting OVD apart from other agencies.
The above roles require extensive use of Applied EPIC, OVD's agency management system, and its suite of extensions. This system is administered by the P&C Technology Manager. Interns will gain a comprehensive understanding of this system, enabling them to assist with routine requests, maintenance, and data quality initiatives. This internship will shine a light on the intricacies of processing new and renewal business as well as provide exposure to agency operations. It also provides valuable insights which are advantageous for individuals looking to pursue a servicing role in the future.
This program aims to augment the academic knowledge you have gained through your studies, allowing you to apply your learning to real-world scenarios. Furthermore, the program features educational workshops, presentations from senior leaders within the organization, and encourages collaboration, fostering interactions with fellow professionals across various locations.
Location: Grand Rapids, MI
Here's what you'll do:
Shadow & Train:
Our comprehensive "learning by doing" experience provides you with a realistic look at what it means to be an Account Coordinator/Account Manager through job shadowing, client interaction and more.
Work alongside industry leaders and seasoned professionals
Service:
Exposure to day-to-day client management
Exposure to operating systems and agency management systems
Data analysis and application
Exposure to the role an agency plays related to Claims
Agency Operations:
EPIC Data Cleanup project
Assist in building out reports and dashboards
Data Review & Entry
Learn & Grow:
Assist with a variety of projects and tasks related to relationship management, customer service and system administration needed for insuring medium to large businesses.
Requirements
Here's what you'll need:
Students should be currently enrolled in a higher education institution and entering their junior or senior year of college
Currently pursuing a Bachelor's Degree in Business & Information Systems, Data Analytics, or Insurance & Risk preferred.
Must be a current student through the duration of the intern program.
Ability to type quickly and accurately on a keyboard (Required)
Ability to focus and review/enter data for extended periods of time.
Microsoft Office proficiency (Required)
Able to work onsite for the duration of the internship.
Internship Date Availability: May 18, 2026 - August 7, 2026
Some travel to different states may be required at the company's expense
Drive. Ownership. Accountability. Passion.
Extremely strong oral and written communication skills, including the ability to translate “technical speak” in a way that end users at all levels can understand.
High energy work ethic with ability to work independently while maintaining excellent customer relationships.
Proactive approach and highly organized.
Ability to work collaboratively with others.
Core Competencies:
Accuracy: Achievement of correct and precise work.
Accountability: Acceptance of responsibility and one's own actions.
Written Communication: Ability to write letters, reports and e-mails using clear and concise vocabulary, style, grammar, and punctuation.
Problem Solving: Ability to recognize courses of action which can be taken to handle problems or potential problems and applying contingency plans to solve those problems.
Work Environment & Physical Requirements:
The work environment and physical demands described here are representative of those that may be encountered and must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Low to Moderate noise (i.e. business office with computers, phone, and printers)
Ability to work in a confined area.
Ability to sit/stand at a desk for an extended period.
While performing the duties of this job, the employee will be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone and keyboard.
Specific vision abilities required by this job include close vision requirements due to computer work and the ability to read and understand written word.
Light to moderate lifting may be required.
OVD Insurance is an Equal Opportunity Employer, including disability and veteran, that celebrates diversity and believes employing a diverse workforce is key to our success. We are committed to providing equal employment opportunities to all individuals. All applicants will be considered for?employment?without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
To Executive Search Firms & Staffing Agencies: OVD Insurance does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered OVD Insurance property, and OVD Insurance will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting OVD Insurance Human Resources Talent Department.
We are not able to sponsor work visas for this position.
This does not list all duties of the job. Employees may be asked by management to perform other duties as needed. The Company reserves the right to revise this at any time. This job description is not a contract for employment and does not infringe upon the Company's at-will employment status.
Electrical/Computer Engineering Co-op in Avionics - Fall 2026
Computer technician job in Grand Rapids, MI
Are you ready to see your future take flight? At GE Aerospace, we believe the world works better when it flies. We are a world-leading provider of jet engines, components, and integrated systems for commercial and military aircraft. We have a relentless dedication to the future of safe and more sustainable flight and believe in our talented people to make it happen.
**Job Description**
Job Summary:
Help invent the future of flight, lift people up, and bring them home safely as a GE Aerospace intern or co-op! You'll build professional and technical skills in an aerospace systems & defense role working on challenging, real-world problems to design aerospace systems for commercial and military applications & support through service life. Build relationships with interns/coops and leaders and prepare for a potential full-time position after graduation in one of our fantastic leadership programs or a direct hire opportunity.
You will gain broad exposure to the engineering field with an array of opportunities ranging from design & analysis to working hands-on with aerospace systems. Ultimately, you'll be placed taking your preferences into account while also considering your major, year of schooling, and business needs at the time of placement.
Essential Responsibilities:
An Aerospace Systems & Defense intern/co-op may experience work in the development of engine controls, navigation, & guidance systems; gas turbine engine components; electrical power systems; mechanical systems; vehicle health & data management systems; mission systems; computing systems; and platform systems integration. Responsibilities may include design, analysis, development, and testing, writing software requirements, software testing, simulation, tool development and product/program support.
Qualifications/Requirements:
+ Due to the nature of our projects, US Citizenship is required.
+ Minimum 3.0 cumulative GPA off a 4.0 scale without rounding.
+ Attending a full time matriculated and nationally accredited baccalaureate or graduate program in engineering (degrees accepted: Computer Engineering, Electrical Engineering, Electrical & Computer Engineering).
+ Willingness and ability to work in the United States; primary locations are: Grand Rapids, MI; and Clearwater, FL.
+ Reliable transportation, many of our sites do not have public transportation available.
Eligibility Requirements:
Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen. Due to the nature of our projects, US Citizenship is required.
Desired Characteristics:
+ A solid commitment to a career in technology and a passion for engineering
+ Humble: respectful, receptive, agile, eager to learn
+ Transparent: shares critical information, speaks with honesty, contributes constructively
+ Focused: quick learner, strategically prioritizes work, committed, and takes initiative
+ Leadership ability: strong communicator, decision-maker, and collaborative teamwork
+ Problem solver: analytical-minded, challenge existing processes, critical thinker
+ Strong knowledge of computer and Microsoft products
+ Proficiency in at least one programming language
Benefits:
Pay rates for this position begin at $20/hour and increase for each undergraduate year completed. Relocation support and housing assistance is available for those who relocate to a new city.
Equal Opportunity Employer:
_GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an_ Equal Opportunity Employer (******************************************************************************************************************************************************** _._ _Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law._
_This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3))._
**Additional Information**
GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
**Relocation Assistance Provided:** Yes
GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Computer Field Technician
Computer technician job in Kentwood, MI
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
Data Center IT Technician
Computer technician job in Grand Rapids, MI
Ascent, LLC is a leading provider of comprehensive solutions for the planning, design, engineering, development and operation of data centers and other mission critical facilities. Headquartered in Saint Louis, MO, Ascent specializes in powerful, efficient and technologically advanced mission critical facilities and offers clients a broad range of delivery models spanning shell & core, build-to-suit, turnkey and outsourced critical systems operations. Founded in 1998, Ascent provides a full spectrum of fast track services that include project programming, design management, facility assessment, development and construction management, commissioning and ongoing maintenance operations. Today, Ascent focuses on providing clients with innovative solutions and services yielding the highest levels of operational autonomy, efficiency and control. Ascent's clients include some of the most demanding mission critical organizations spanning multiple industries, Fortune 500 firms, and service providers.
Job Description
Install, test, modify and terminate fiber/coax/Cat 5/6 within customer data center or applicable telecommunication zones. Perform server installs, drives, switches, routers, ladder racks, cages and cabinets. Work with customer equipment, determine work priorities/manage order commitments; conduct advanced testing; install custom ladder racking. Perform custom installations; perform advanced troubleshooting/advanced fiber terminations; design/lead cage builds; troubleshoot security systems and customer equipment.
Run fiber and coax cross connects and follows proper termination techniques per company established processes and procedures.
Perform Installs/Tests/Modifies Cross Connects and ensures proper dressing of the following: coax cross connects (repeater), fiber cross connects (Unicam termination), twisted pair copper cross connects, intra-building cross connects, 66 block/110 block terminations.
Deploy cabinet rack mount PDU's. Install cable management systems to include wire managers and patch panels.
Rack and stack customer equipment.
Install and test cross connect circuits (switched, multiplexed, T1, DS3, OC3-48, Eth, GigE, 10Gig etc.).
Conduct carrier circuit maintenance.
Troubleshoot switched / multiplexed / media converted circuits; escalates to, and works with Networking Group, as needed.
Install circuits requiring advanced fiber terminations. Conduct carrier circuit testing.
Work with customers to troubleshoot issues. May require console to device and perform basic config (DRAC, iLO).
Maintain detailed written records of all work activity.
Manage and maintain Technicians, day to day operations and appropriate project staffing requirements.
Escalate SRs that require additional information.
Determine work priorities from the ticketing queue and ensures adherence to all commit times.
May perform other duties as assigned.
Qualifications
High School Diploma or GED required
1+ years of related work experience with server builds in a production data center environment.
One or more of the following certifications preferred: Fluke CCTT Copper, Fluke CCTT Fiber, JDSU BERT Testing, Digital Lightwave Testing. BICSI Level II Copper, BICSI Level II Fiber, FOA - CFOT, Comp-TIA A, Comp TIA Network+.
Candidate must be able to lift up to 50 lbs throughout the day
Candidate must possess strong communication skills
Candidate must have a disciplined approach to managing task assignments. People skills, good judgment, and flexibility are critical to this position.
Proficiency with basic operations of a PC is necessary; Proficient in MS Office and Outlook preferred
Knowledge, Skills, and Abilities
Knowledge of cable limitations to daily work (distance limitations, etc.)
Able to read installation drawings (Visio drawings/spreadsheets).
General knowledge of safe working practices (e.g., familiar with proper tool safety, eye protection, ladder safety, etc.).
Basic understanding of Unix / Windows booting process and commands.
Troubleshoot switched / multiplexed / Media converted cross connects and intra-building cross connects.
Experience with troubleshooting all circuits with carriers.
Understand System Command Language (Unix, Windows).
Able to lift heavy equipment/items.
Able to perform all essential job functions, including walking, standing, bending, stooping, climbing, lifting and manual dexterity, with or without reasonable accommodation.
Able to work days/nights/weekends/holidays, if needed and/or required.
Must be able to travel up to 20% of the time to support additional data center locations as needed.
Additional Information
This position reports to the Data Center IT Lead.
All interested candidates should apply through the ad or visit ****************** and select the careers tab to apply for the position.
Ascent, LLC offers a full benefits package including medical, dental, vision, STD/LTD, life insurance, 401(k), PTO, paid holidays, casual work environment and more.
Ascent, LLC is an Equal Opportunity Employer. We are committed to harboring an inclusive and diverse work environment and welcome all qualified applicants regardless of race, age, gender, sexual orientation, gender identity, religion, disability, national origin, protected military or veteran status, or any other status protected by the laws or regulations in the locations where we operate. These terms apply to all stages of employment with our company. Ascent, LLC actively works to create an inclusive environment where all of our employees can thrive, and we understand that having a wide range of experiences, viewpoints, and backgrounds help to make us both a stronger employer and a stronger business.
Tier 2 IT Technician - Grand Rapids MI
Computer technician job in Grand Rapids, MI
Job DescriptionApplied Innovation is seeking a detail oriented, self-motivated individual to assist in the day-to-day operations of serving clients in our Managed Network Services department as a Tier 2 Onsite IT Technician. The Tier 2 Onsite IT Technician will report directly to the Applied Innovation IT Service Manager and will physically work out of the Grand Rapids, Michigan office located at 5555 Glenwood Hills Pkwy SE, Grand Rapids, MI 49512. This is a Monday to Friday position from 8 AM - 5 PM. There is a rotating on-call schedule once training is complete about 2-3 times per year.
Essential Duties and Responsibilities:
Installing and supporting customers' IT environments including user workstations, servers, and other infrastructure devices.
Troubleshooting, resolving, or escalating client technical issues as needed
Updating client documentation in document retention system
Recommending procedure modifications and improvements
Answering customer phone calls as needed
Providing guidance and support to Tier 1 IT Technicians
Skills: This position will be responsible for having an intermediate knowledge of, and ability to troubleshoot, the following:
Windows PC, Mac, and server operating system environments
Possess working knowledge of Microsoft Office tools including Office 365, Outlook, Excel, and Word
Microsoft 365 Management
Active directory administration, On-premise Exchange, Web content filtering, Anti-virus tools, DNS and DHCP, wired and wireless network connectivity, server administration, and network storage devices
Cloud VOIP Systems
Excellent customer service skills are essential
Must be dependable, professional, organized, detailed oriented and able to perform multiple tasks simultaneously
Ability to quickly learn, understand, and manage new systems related to information technology
High degree of flexibility and problem solving.
Cisco Meraki, experience preferred
ConnectWise Suite, experience highly preferred
Requirements Include:
Minimum 2-year college degree in Networking, Computer Science, Information Systems or a related technical field preferred.
Three or more years' experience in an IT related role
One of the following certifications is required:
A+ Certification
NET+ Certification
Microsoft Certified Professional (MCP)
Cisco Certified Network Associate (CCNA)
Server Plus
Other IT related certification
Our full benefits program includes medical, dental, life, short-term disability, 401(k), paid vacation, paid holidays, opportunity for advancement, and an onsite fitness center.
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Aviation Electronics, Electrical & Computer Systems Technician (AviationElectrician's Mate / Aviation Electronics Technician) - Full Time
Computer technician job in Grand Rapids, MI
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Data Center IT Technician
Computer technician job in Grand Rapids, MI
Ascent, now part of Wesco, is a leading provider of mission-critical facility solutions across North America. With deep expertise in data center development, engineering, and operations, Ascent supports thousands of sites for top-tier clients, delivering reliable performance and innovative technology. As part of the Wesco family, Ascent continues to set the standard for safety, service, and operational excellence in the critical infrastructure sector.
The Data Center IT Technician is responsible for installing, testing, and maintaining a wide range of network and IT infrastructure within a data center environment. This includes fiber, coax, and copper cabling, as well as racking and configuring servers, switches, routers, and power distribution units. The Data Center IT Technician performs advanced troubleshooting, circuit testing, and custom installations while ensuring adherence to quality standards and customer requirements. This role requires strong technical skills, attention to detail, and the ability to manage priorities in a fast-paced, mission-critical setting.
**Responsibilities**
+ Run fiber and coax cross connects and follows proper termination techniques per company established processes and procedures.
+ Perform Installs/Tests/Modifies Cross Connects and ensures proper dressing of the following: coax cross connects (repeater), fiber cross connects (Unicam termination), twisted pair copper cross connects, intra-building cross connects, 66 block/110 block terminations.
+ Deploy cabinet rack mount PDU's. Install cable management systems to include wire managers and patch panels.
+ Rack and stack customer equipment.
+ Install and test cross connect circuits (switched, multiplexed, T1, DS3, OC3-48, Eth, GigE, 10Gig etc.).
+ Conduct carrier circuit maintenance.
+ Troubleshoot switched / multiplexed / media converted circuits; escalates to, and works with Networking Group, as needed.
+ Install circuits requiring advanced fiber terminations. Conduct carrier circuit testing.
+ Work with IT Lead or customer to troubleshoot issues. May require console to device and perform basic config (DRAC, iLO).
+ Maintain detailed written records of all work activity.
+ Escalate SRs that require additional information.
+ Determine work priorities from the ticketing queue and ensures adherence to all commit times.
+ May perform other duties as assigned.
**Qualifications**
+ High school degree or equivalent.
+ 2+ years of related work experience with server builds in a production data center environment.
+ Ability to lift up to 50 lbs throughout the day.
+ Ability to read installation drawings (Visio drawings/spreadsheets).
+ Knowledge of cable limitations to daily work (distance limitations, etc.).
+ Basic understanding of Unix / Windows booting process, commands, and system command language.
+ Ability to troubleshoot switched / multiplexed / Media converted cross connects and intra-building cross connects.
+ Experience with troubleshooting all circuits with carriers.
+ Ability to work days/nights/weekends/holidays, if needed and/or required.
+ Strong communication skills.
+ Proficient in MS Office and Outlook preferred.
+ One or more of the following certifications preferred: Fluke CCTT Copper, Fluke CCTT Fiber, JDSU BERT Testing, Digital Lightwave Testing. BICSI Level II Copper, BICSI Level II Fiber, FOA - CFOT, Comp-TIA A, Comp TIA Network+.
The data center work environment is a highly secure, physically demanding, and structured operation, characterized by its loud, controlled temperature conditions and 24/7/365 uptime. The environment demands a high attention to detail and strong problem-solving skills to manage and troubleshoot critical equipment during regular operation and in emergency situations. Lifting up to 50 lbs, regular bending, stooping, climbing and long periods of walking / standing will be required.
At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.
Our Company's greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits (**************************************************************************** and active community engagement, we create an environment where every team member has the opportunity to thrive.
Learn more about Working at Wesco here (******************************************************************* and apply online today!
Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500 company.
_Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer. _
_Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act._
DeskSide Technician
Computer technician job in Whitehall, MI
We help Procurement and Recruiting departments faced with the challenge of filling multiple IT-related openings for either long-term employment, or short-term projects. They need to find reliable candidates, with the right expertise, quickly and at the right cost to enable their company to remain competitive, and to increase profit and efficiency.
Stefanini
provides the IT contract resources you need to implement crucial projects, handle short-term assignments, or fulfill long-term placements. Our IT staffing services free you from the challenges of finding, recruiting, training and retaining high-quality professional staff, and allow you to focus on managing your business growth.
We provide the ongoing skill development to ensure that professionals placed at your site are trained in leading technologies to support your information technology hardware, software, and network infrastructure. Augment your staff for short or long-term engagements, or for specialized expertise on specific projects.
We have more than 25 years of staffing industry knowledge and can provide you with superior
candidates to match your technical and professional needs.
Job Description
2+ years of experience providing desk side support.
Proficient troubleshooting skills that includes hardware, software, and other break/fix issues which might include printing, networking, file shares, etc.
Printer support can include barcode printers, various types of scanners (mainly HP and Sharp).
Ability to resolve Windows XP and Windows7 Operating System Issues and Errors
Basic Network troubleshooting skills and knowledge (mainly Cisco)
Proficient in the latest Microsoft Office Applications
Understanding of Symantec Virus Scan software
Remedy (Software experience (preferred)
Customer infrastructure support (wiring and connectivity)
Proficient in Microsoft Active Directory
Sarbanes Oxley Policies and Processes
Maintain and abide with compliance activities (these activities are driven from a central compliance group).
Experience with Computer asset tracking and lease management
Experience with user ID creation
Ability to communicate technical information to non-technical audiences
Strong sense of customer service
Good organizational skills
Excellent Verbal and Written Communication Skills
Ability to sift through technical issues and know what to do next and/or when to escalate for help
Technical degree or equivalent experience
Ability to multi-task
Team-oriented / team player / ability to share ideas as well as listen to ideas
Working knowledge of Cisco devices/networking is preferred
Some experience with support and administration of telephones (PBX system and/or VoIP system).
Ability to walk and bend and perform labor-related duties of connecting computer equipment
Ability lift up to 25 lbs. when moving electronic equipment (all lifts over 25 lbs. require two or more employees to perform the task
Qualifications
Open to on call, site visit and overtime.