Computer Field Tech Position- Flint MI
Computer technician job in Flint, MI
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
COURT IT TECHNICIAN II (IT)
Computer technician job in Flint, MI
Starting Pay: $33.7048 Hourly ($70,106) Step A: $34.8404 Hourly ($72,468) Step B: $36.5529 Hourly ($76,030) Step C: $39.3077 Hourly ($81,760) Step D: $41.7870 Hourly ($86,917) MINIMUM QUALIFICATIONS:
At least one of the following:
Associate degree (Bachelor's preferred) in the field of computer science, information sciences or related field;
* OR-
Three (3) years IT work experience within the last five (5) years, with at least one year working in a court environment supporting the specific systems in use.
MINIMUM CERTIFICATION
Possess and maintain an Advanced level Microsoft certification or obtain within six (6) months of employment
* OR-
Possess and maintain an equivalent manufacturer or third-party certification supporting, configuring and administering other major technologies in use as determined by the Court such as Comp TIA+ or obtain within six (6) months of employment.
* Candidates possessing OnBase Administrator or Workflow Certifications, or with documented experience with OnBase or similar Enterprise Content Management (ECM) are encouraged to apply.
PHYSICAL REQUIREMENTS:
* Must be able to perform Essential Job Duties and Functions with or without reasonable accommodations.
JOB SUMMARY: Performs technical tasks that include computer support and technology training for court end users; including training these users with the efficient and effective operation of technology tools, hardware, software and systems. Assists with the development of training plans and materials for court-related technology systems, including the District, Probate and Circuit Court recording systems installed in courtrooms and hearing rooms. In addition, assists in supporting the video conferencing systems utilized by all county courts. Manages and supports software programs and hardware systems unique to court operations. Works closely with the Court IT Director to evaluate emerging technologies and makes application related recommendations to the Court Administrator and other administrative staff for all Courts. Works under the direct supervision of the Court IT Director; performs related duties as required.
ESSENTIAL JOB DUTIES AND FUNCTIONS:
* Coordinates with judicial offices and hearing rooms to ensure that required maintenance of hardware and software components for the digital recording systems is scheduled to ensure operational integrity as required;
* Serves as a member of the court technology team that is available to assist the judicial offices in responding to time sensitive requests by deliberating juries for playback of selected trail proceedings during jury deliberations;
* Serves as a member of the court technology team that responds to requests to view or purchase archived recordings of court proceedings;
* Archives digital court recordings to be in compliance with applicable statutes and court rules;
* Serves as a member of the court technology team that ensures operational maintenance of all on site court video conferencing equipment.
* Serves as the coordinator and liaison to off-site connections including prisons under the jurisdiction of the Michigan Department of Corrections, Genesee County Jail, Genesee County Juvenile Justice Center, various hospitals, institutions and other District, Probate and Circuit Courts both in and outside of the State of Michigan.
* Primary court IT technician for on-site operations at the Circuit Courthouse and Genesee County Juvenile Justice Center.
* Ensures that daily docket information is timely extracted from the court case management systems for all local courts, to be displayed on ADA compliant public monitors in multiple court locations.
* Performs troubleshooting and formatting as needed for court-related document preparation.
* Uploads various time sensitive mandatory reports to Michigan Court Application Portal (MCAP) including caseload and collection data.
* Verifies the completion and accuracy of several automated system tasks including electronic workflow [Onbase] and other proprietary systems utilized by the court.
* Facilitates distance learning connectivity for judicial and court staff.
* Repairs, upgrades, and installs computer hardware within authorized guidelines.
* Provides support and maintenance associated with court case management systems and end user requirements.
* Works closely with both technical and non-technical staff to resolve, document and support a variety of issues and service.
* Assists the administrative staff for all of the courts in developing and improving automations for systems management.
* Assists the Courts in strategic planning for the implementation of e-filing, e-storage and other system upgrades for the future court environment.
* Promptly resolves all issues and requests.
Please see the attached job description for more details.","
Dynamic PC Support Techician
Computer technician job in Flint, MI
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Now Hiring IT and Telecom Field Technicians
Computer technician job in Flint, MI
Benefits:
Flexible schedule
Opportunity for advancement
Profit sharing
This Is
Not
Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks - one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you.
Job Responsibilities
Perform a wide range of technical tasks including but not limited to:
OS installations, hardware diagnostics, and software setup
Structured cabling (including drilling, running, and dressing cables)
Telecom work (punch-downs, demarc extensions, etc.)
Work independently across various environments: retail, medical, restaurant, and corporate
Maintain a high standard of professionalism with clients
Be on call and ready to respond to service requests within your territory
Preferred Skills & Experience
PC and printer troubleshooting experience (a strong plus)
At least 1 year of I.T. or Telecom experience, and one of the following:
A+ Certification
Network+ Certification
OR 5+ years verifiable field experience in I.T./Telecom
Required Equipment & Qualifications
Reliable personal vehicle (Public transportation not accepted)
Valid driver's license
Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers).
Laptop with Ethernet port
Smartphone with mobile hotspot
Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage.
Punctual, courteous, and presentable
Compensation & Perks
Paid hourly while on site
1099 contractor position
Travel pay included (based on time travel; approx. 80-mile radius from home)
App-based tracking for job time and travel
Exposure to new and exciting technologies and clients
Opportunity to expand your skills and industry knowledge
About AMG Tech Support
AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected.
Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive. Compensation: $18.00 - $25.00 per hour
About Us Our mission is full dedication to reinventing business models and everyday products with you, the consumer, in mind. From I.T, to Internet and Network Infrastructure.We also have VoIP, Remote support, Webhosting and Design, even assist with Corporate Business structure from small to large. And that's just the start.
The Road This Far
Hardy Industries, in concept, began in 2004 in a small two story home in the U.S. Virgin Islands. In the years that followed, and a few reincarnations later, AMG Tech Support was formed in the State of Nevada and has become a fixture in providing field technicians nationally for many of the businesses you see every day. Hardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist.
Auto-ApplyCoordinator/Technology & Innovation
Computer technician job in Mount Pleasant, MI
The primary function of this position is to maintain and manage equipment (such as 3D Printers, scanners, apparel & interior design studio equipment, textile testing equipment) & specialized spaces housed in the Fashion, Interior Design, & Merchandising ( FIDM ) department. This position is also responsible for providing technical assistance and training for faculty & students using spaces.
Required Qualifications
Associate's Degree. One year of experience in a technical area using laboratory techniques and equipment. Possession of a valid driver's license. Ability to work effectively with students, faculty, and staff. Ability to quickly learn emerging technology. Demonstrated ability to initiate and complete tasks independently and coordinate multiple projects. Ability to prioritize duties when faced with interruptions and fluctuating workload. Strong verbal and written communication skills. Ability to work nights and weekends as needed. Ability to perform the essential functions of the position with or without reasonable accommodation.
Preferred Qualifications
Bachelor's degree. Working knowledge of 3D Printing. Working knowledge of large-scale plotters. Familiarity with AI, virtual & augmented reality software and associated equipment.
On-Call IT Field Technician - Detroit-Warren-Dearborn, MI - Hiring Now
Computer technician job in Flushing, MI
Job
DescriptionJob
DescriptionOn-Call
IT
Field
Technician
-
PC,
Mac,
Printer
&
Scanner
Support
IT Support Specialist
Computer technician job in Saint Louis, MI
Job DescriptionGCyber is hiring an IT Support Specialist, to support our newly awarded United States Coats Guard (USCG) Maverick contract. is located in St Louis, MO and is a hybrid position with 3 days on site. As the IT Support Specialist, you will:
Monitor the Priority Queue in ServiceNow (SNOW) and respond promptly to high-impact incidents affecting USCG users, ensuring all actions meet defined Service Level Agreements (SLAs).
Apply established solutions and technical knowledge to resolve a wide range of issues across diverse technologies within the USCG environment.
Maintain detailed, accurate documentation of incidents, resolutions, and best practices to support knowledge sharing and service improvement.
Troubleshoot, repair, and maintain telecommunications networks and related systems in accordance with USCG and organizational standards.
Test new and existing software programs to ensure performance, reliability, and compliance with operational requirements.
Follow standard escalation procedures to validate, troubleshoot, and coordinate resolution with higher-tier support teams when necessary.
Minimum Qualifications and Experience
Active DoD Secret clearance
Bachelor's degree with 5-8 years (or commensurate experience)
8570 IAT II certification (i.e., Security+, CCNA-Security, CND, CySA+, GCSP, GSEC, SSCP)
Proficiency with ServiceNow (SNOW) for ticketing, tracking, and documentation.
Familiarity with Microsoft 365, Active Directory, and standard IT support tools/software.
Our Benefits
GCyber is committed to the well-being and development of every employee. Our benefits are designed to support your personal and professional goals, from health and wellness programs to retirement savings and career development opportunities. Highlights include:
26 Days of Paid Leave + Annual PTO Increase
An extra day of paid leave for every year of employment with GCyber
Paid Parental Leave
Additional Leave Allowances for Military Duty, Jury Duty, and Bereavement Leave
401(k) Matching
100% Company-funded Disability Insurance
90% Company-Funded Health, Dental, and Vision Insurance, with contributions to insurance benefits for spouses, children, and family members
Training and Professional Development Plans
Commuter Benefits Plan
Parking and Transportation Allowance
Equal Opportunity Employer
GCyber is an Equal Opportunity Employer. This means you don't have to worry about whether your application process will be fair. We consider all applicants without regard to race, color, religion, age, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, veteran status, or disability.
Stay in Touch
For future job notifications please follow GCyber on LinkedIn. ***********************************
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Desktop Support Technician
Computer technician job in Flint, MI
Technical support professional with proven customer service and issue resolution capabilities. Key skill sets include 1st & possibly 2nd IT helpdesk support for hardware/software/LAN, interpreting end-user needs in IT requirements proactive service. Experience should include extensive PC, Microsoft, telephony, and general desktop software. This position will provide 1st-level support to 200+ local and remote desktops/laptops/thin clients and workstations while also maintaining the hardware inventory.
General Responsibilities
* Provides technical support to users for the operation of PC hardware, desktop application software and telephones.
* Installs desktop hardware and software.
* Assists with upgrades and patching.
* Trains end-users on basic hardware and software operation.
* Maintains computer hardware, including desktops, laptops, tablets, monitors, scanners, and others.
* Assists with maintaining hardware inventory and software licensing.
* Tests and configures new workstations with peripheral equipment.
* Coordinates remote activities with vendors regarding 3rd party issue escalations.
* Works independently to organize tasks as work is assigned. Support users over the phone while tracking all support-related requests with help desk software.
* Prepare documentation as assigned.
* Other duties as assigned.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* While performing the duties of this job, the employee is regularly required to talk or hear.
* The employee must occasionally lift and/or move up to 25 pounds.
* Specific vision requirements include the ability to see at close range.
* Fine hand manipulation (keyboarding).
* Travel between sites using own vehicle.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Internal office space.
* The noise level in the work environment is usually moderate.
Assistive Technology Professional
Computer technician job in Flint, MI
Job Description
???? Now Hiring: Assistive Technology Professional (ATP)
???? Schedule: Monday-Friday | 8:30 AM - 5:00 PM
At Binson's, we believe in three things: Better Products, Better Services, Better Lives-and we live it every day. We're a fast-growing, family-owned health care company with a big heart and locations across Michigan, Indiana, and Florida. If you're looking to make a real impact in people's lives, you're in the right place.
???? The Role: Assistive Technology Professional (ATP)
As an Assistive Technology Professional, you'll evaluate and fit patients with customized mobility and rehab solutions-working closely with therapists, physicians, and families to meet each individual's functional goals. You'll also educate, build relationships, and represent Binson's in the field as a trusted expert in assistive technology.
???? What We're Looking For
Current ATP Certification (required)
Bachelor's Degree in a related field (preferred)
3-5 years of experience in the rehab or assistive technology industry
Ability to perform thorough seating/mobility, assistive technology, and rehab equipment evaluations
Solid understanding of reimbursement and billing for assistive technology
A compassionate, patient-focused attitude and excellent communication skills
???? What You'll Be Doing
Conduct in-depth evaluations for seating, mobility, and assistive technology needs in collaboration with patients, therapists, and physicians
Recommend and fit custom rehab and mobility equipment tailored to each patient's functional goals
Educate clients and clinical partners about available technologies and solutions through face-to-face meetings and demos
Build strong relationships with referral sources and grow awareness of Binson's offerings
Participate in community events, training sessions, and industry shows to represent our brand and expand our reach
Support the delivery, fitting, and usage training to ensure patients receive the best experience with their equipment
Maintain professional, ongoing communication with clients, caregivers, and medical partners
Stay up to date on billing, documentation, and compliance procedures for rehab equipment
???? Perks & Benefits
Competitive pay ????
Full benefits: Medical, Dental, Vision & Life Insurance ????
Paid time off + floating holiday ????
401(k) Retirement Savings Plan ????
Training and growth opportunities ????
Member Support Specialist - 100% Commission | Saginaw, MI (SG-476541)
Computer technician job in Saginaw, MI
Job DescriptionAbout The Strickland Group The Strickland Group is a family-driven, vision-first agency backed by a major national carrier. We combine modern tech, AI-assisted systems, and human connection to change how families protect their future. Our mission is simple: serve people and leave them better than we found them. Why this role is different This isn't a corporate seat - it's a pathway to ownership. You'll build your own business while helping families protect their income, eliminate debt, and create generational wealth. We train you, support you, and help you win - whether part-time or full-time. What You'll Do β’ Contact warm leads (no cold calling) β’ Help families find the best protection plans β’ Develop leadership skills β’ Build a business with unlimited earning potential What We Look For β’ Coachable individuals hungry for growth β’ People who want time, freedom, and purpose β’ Strong communicators β’ No experience required (training provided) Earning Potential This is a 100% commission opportunity. Part-time: $35K-$75K. Full-time: $85K-$250K+. Top earners exceed $400K+. We hire nationwide, full-time and part-time. If you're ready to build something meaningful, apply today.
Network Technician
Computer technician job in Caro, MI
At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.
Be a part of the team that will make this vision a realityβ¦.designing and building a world class fiber network and creating a customer experience second to none.
Check us out on the web!
Job Description
Brightspeed is looking for an experienced Network Technician to join our growing team! In this critical role as a Network Technician you will be responsible for all aspects of working in the physical Central Office.
As a Network Technician you will be required to work overtime and weekends.
As Network Technician your responsibilities will include:
* Supporting and maintaining all switching equipment in Central Offices
* Keeping all backup generators in optimum condition
* Installing, supporting, and maintaining special circuits and being capable of working within the TIRKS system
* Monitoring and supporting all switch alarm activity
* Installing, supporting, and maintaining fiber and copper networks
* Supporting and maintaining transport networks and central power platforms
Qualifications
WHAT IT TAKES TO CATCH OUR EYE:
* Familiarity with both inside and outside plant cabling practices
* Self-motivated and able to drive issues to resolution
* Ability to promote and sell Brightspeed services
* Knowledge of safety rules and regulations
* Ability to work well with both customers and fellow peers.
#LI-MH1
Additional Information
WHY JOIN US?
We aspire to contemporary ways of working.
Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.
We offer competitive compensation and comprehensive benefits.
Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.
Inclusion and belonging are at the center of our grounding belief in Being Real.
When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.
Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact taaccommodationrequests@brightspeed.com to initiate the accommodations process.
For all applicants, please take a moment to review our Privacy Notices:
* Brightspeed's Privacy Notice for California Residents
* Brightspeed's Privacy Notice
Temporary Support Associate
Computer technician job in Birch Run, MI
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.
Sales Support Associate Job Description
The Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting impression on our customers through friendly, efficient interactions at our cash wrap and a well-maintained sales floor. Accurate and effective work, supporting the flow of product from the moment of receipt through the point of sale is essential to this role.
Sample of tasks required of role:
CASH WRAP:
* Greeting the customer with a smile and with eye contact and offering your name
* Interact genuinely and naturally with the customer
* Read cues and determine customers' needs
* Conduct email/name capture, where permitted by law
* Maintain accuracy when operating POS
* Maintain cash wrap organization and cleanliness
* Suggest multiple addβons and sell gift cards
* Maintain cash and POS media accurately and in compliance with Coach policy
* Create lasting impression by genuinely thanking customer and provide reason to return
* Represent Coach brand appropriately
STOCKROOM / WAREHOUSE:
* Receive shipment and transfers
* Notify Store Management when new product arrives
* Scan cartons/transfers, verifying store information is correct
* Communicate all discrepancies to Store Management
* Process shipment/transfers according to Coach standards and timeframes
* Organize and clean stock room daily; to include offsite / remote warehouse as applicable
* Shift/organize product in the stockroom; react to sell through and make room for new product
* Manage stock levels/product ownership in back-of-house and sales floor
* Prepare and conduct regular cycle counts, as directed
* Participate in store physical inventory counts, as scheduled
* Maintain Company Loss Prevention standards
SALES FLOOR:
* Regularly analyze sales floor to assess replenishment needs
* Replenish sales floor/assigned zone
* React to sell through and execute visual merchandising needs.
* Support sales floor activities, as directed
* Effectively communicate information pertaining to price points, features/benefits, color and stock availability to multiple customers
* Respond to customer requests confidently; partner with sales team or Store Management, when needed
* Upkeep housekeeping standards
Competencies required:
* Drive For Results: Can be counted on to exceed goals successfully. Is consistently one of the top performers. Very bottom line oriented. Steadfastly pushes self and others for results.
* Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets first hand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect.
* Creativity: Comes up with a lot of new and unique ideas. Easily makes connections among previously unrelated notions. Tends to be seen as original and value-added in brainstorming settings.
* Interpersonal Savvy: Relates well to all kind of people up down and sideways. Inside and outside the organization. Builds rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high tension situations comfortably.
* Learning on The Fly: Learns quickly when facing new problems. A relentless and versatile learner. Open to change. Analyzes both successes and failures for cues to improve, experiments and will try anything to find solutions. Enjoys the challenge of unfamiliar tasks. Quickly grasps the essence and underlying structure of anything.
* Perseverance: Pursues everything with energy, drive and a need to finish. Seldom gives up on anything before finishing, especially in the face of resistance or setbacks.
* Dealing with Ambiguity: Can effectively cope with change. Can shift gears comfortably. Can decide to act without having the total picture. Does not get upset when things are up in the air. Doesn't have to finish things before moving on. Can comfortably handle risk and uncertainty.
Additional Requirements
Experience: 1- 3 years of previous retail experience (cashier/stock experience, sales etc.), preferably in a luxury retail service environment. Possesses current knowledge of fashion trends and competition in the marketplace.
Education: High school diploma or equivalent; college degree preferred.
Technical: Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets.
Physical: Ability to execute at a fast pace. Ability to communicate effectively with customers and team. Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required. Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers.
Schedule: Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days (including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.).
Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.
Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action, employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity or expression, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at **************
Our Competencies for All Employees
* Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
* Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
* Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
* Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
* Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
* Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
* Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Our Competencies for All People Managers
* Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
* Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
* Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at **************
General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits
General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation.
Req ID: 123019
Peer Support Specialist - DBT
Computer technician job in Flint, MI
Come join our team and make a difference in the lives of those in our community! Genesee Health System (GHS) is looking for energetic and caring people to join our dynamic clinical team.
We value our staff and think they deserve the best! Medical, vision and dental benefits available upon hire at no premium for our staff and their dependents. We also provide an annually loaded HSA of up to $2,300, a 5% match towards your retirement, generous paid time off (40 hours upon hire; 19 Β½ days per year) AND 13 paid holidays.
General Statement:Under the direction of the Program Supervisor, performs responsible tasks in providing comprehensive services to Genesee Health System (GHS) consumers. In addition to DBT specific services, may also assist with housing, entitlements, skill building, and ongoing peer support; responsible for significant liaison and consultation with family, agencies, guardians, and natural support systems. Provides activities in partnership with consumers for the specific purpose of achieving recovery, including increased community integration, independence and productivity; performs related work as required.Minimum Requirements:High school diploma or equivalent, ability to read and write, AND current or previous recipient of verifiable mental health or substance use disorder (if substance use disorder, must attest to remission or recovery with no abuse for at least one (1) year). If in current services, must have achieved a level of recovery consistent with performance of the job duties AND must have six (6) months experience with Dialectical Behavior Therapy (DBT) treatment and skills taught in the model (either as a consumer of DBT or as a Peer Support Specialist in a DBT program) Must have achieved Certified Peer Support Specialist (CPSS) status through the Michigan Department of Community Health's certification program. Will consider a candidate eligible for the CPSS training/examination. A candidate without the CPSS must take and pass the exam within twelve (12) months of hire to retain employment in this position.Additional Requirements:Must have a valid Michigan driver's license, current insurance and the use of a vehicle during program hours. Must be willing to work weekend, holidays and irregular hours. Ability to physically perform the tasks.Preferences:One (1) year post-completion of DBT treatment.Computer knowledge and data input ability.Two years of college, or work experience with the DBT target population (persons with multiple disabilities including borderline personality disorder).
Essential Physical Demands:
Vision - Position requires the ability to visually assess details at both near and far distances, as well as to perceive depth and spatial relationships with or without reasonable accommodations.
Hearing - Position requires the ability to receive and respond to verbal communication with or without reasonable accommodations.
Lifting, Standing, and Walking With or Without Reasonable Accommodations:
Position requires the ability to lift up to 35lbs on an occasional basis
Position requires the ability to regularly stand for extended periods of time
Position requires the ability to walk at a minimum of 35% up to a maximum of 65%
Position will require the ability to occasionally stoop, bend, or reach to perform work tasks with or without reasonable accommodation
Position must be able to perform tasks requiring manual dexterity, including the use of hands and fingers for handling, grasping, typing, writing, or operating equipment with or without reasonable accommodation.
Veterans must submit Form DD214 to determine eligibility for Veterans' PreferenceInterested applicants must clearly show they meet the minimum qualifications
Disclaimer: Maximum salary will not be achieved until after 5 years of service.
BARGAINING UNIT: AFSCMEFLSA STATUS: NON-EXEMPT
Auto-ApplyComputer Field Technician
Computer technician job in Flint, MI
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
COURT IT TECHNICIAN II (IT)
Computer technician job in Flint, MI
Starting Pay: $33.7048 Hourly ($70,106) Step A: $34.8404 Hourly ($72,468) Step B: $36.5529 Hourly ($76,030) Step C: $39.3077 Hourly ($81,760) Step D: $41.7870 Hourly ($86,917)
MINIMUM QUALIFICATIONS:
At least one of the following:
Associate degree (Bachelor's preferred) in the field of computer science, information sciences or related field;
-OR-
Three (3) years IT work experience within the last five (5) years, with at least one year working in a court environment supporting the specific systems in use.
MINIMUM CERTIFICATION
Possess and maintain an Advanced level Microsoft certification or obtain within six (6) months of employment
-OR-
Possess and maintain an equivalent manufacturer or third-party certification supporting, configuring and administering other major technologies in use as determined by the Court such as Comp TIA+ or obtain within six (6) months of employment.
*Candidates possessing OnBase Administrator or Workflow Certifications, or with documented experience with OnBase or similar Enterprise Content Management (ECM) are encouraged to apply.
PHYSICAL REQUIREMENTS:
Must be able to perform Essential Job Duties and Functions with or without reasonable accommodations.
JOB SUMMARY: Performs technical tasks that include computer support and technology training for court end users; including training these users with the efficient and effective operation of technology tools, hardware, software and systems. Assists with the development of training plans and materials for court-related technology systems, including the District, Probate and Circuit Court recording systems installed in courtrooms and hearing rooms. In addition, assists in supporting the video conferencing systems utilized by all county courts. Manages and supports software programs and hardware systems unique to court operations. Works closely with the Court IT Director to evaluate emerging technologies and makes application related recommendations to the Court Administrator and other administrative staff for all Courts. Works under the direct supervision of the Court IT Director; performs related duties as required.
ESSENTIAL JOB DUTIES AND FUNCTIONS:
Coordinates with judicial offices and hearing rooms to ensure that required maintenance of hardware and software components for the digital recording systems is scheduled to ensure operational integrity as required;
Serves as a member of the court technology team that is available to assist the judicial offices in responding to time sensitive requests by deliberating juries for playback of selected trail proceedings during jury deliberations;
Serves as a member of the court technology team that responds to requests to view or purchase archived recordings of court proceedings;
Archives digital court recordings to be in compliance with applicable statutes and court rules;
Serves as a member of the court technology team that ensures operational maintenance of all on site court video conferencing equipment.
Serves as the coordinator and liaison to off-site connections including prisons under the jurisdiction of the Michigan Department of Corrections, Genesee County Jail, Genesee County Juvenile Justice Center, various hospitals, institutions and other District, Probate and Circuit Courts both in and outside of the State of Michigan.
Primary court IT technician for on-site operations at the Circuit Courthouse and Genesee County Juvenile Justice Center.
Ensures that daily docket information is timely extracted from the court case management systems for all local courts, to be displayed on ADA compliant public monitors in multiple court locations.
Performs troubleshooting and formatting as needed for court-related document preparation.
Uploads various time sensitive mandatory reports to Michigan Court Application Portal (MCAP) including caseload and collection data.
Verifies the completion and accuracy of several automated system tasks including electronic workflow [Onbase] and other proprietary systems utilized by the court.
Facilitates distance learning connectivity for judicial and court staff.
Repairs, upgrades, and installs computer hardware within authorized guidelines.
Provides support and maintenance associated with court case management systems and end user requirements.
Works closely with both technical and non-technical staff to resolve, document and support a variety of issues and service.
Assists the administrative staff for all of the courts in developing and improving automations for systems management.
Assists the Courts in strategic planning for the implementation of e-filing, e-storage and other system upgrades for the future court environment.
Promptly resolves all issues and requests.
Please see the attached job description for more details.
Job Posted by ApplicantPro
Now Hiring IT and Telecom Field Technicians
Computer technician job in Saginaw, MI
Benefits:
Flexible schedule
Opportunity for advancement
Profit sharing
This Is
Not
Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks - one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you.
Job Responsibilities
Perform a wide range of technical tasks including but not limited to:
OS installations, hardware diagnostics, and software setup
Structured cabling (including drilling, running, and dressing cables)
Telecom work (punch-downs, demarc extensions, etc.)
Work independently across various environments: retail, medical, restaurant, and corporate
Maintain a high standard of professionalism with clients
Be on call and ready to respond to service requests within your territory
Preferred Skills & Experience
PC and printer troubleshooting experience (a strong plus)
At least 1 year of I.T. or Telecom experience, and one of the following:
A+ Certification
Network+ Certification
OR 5+ years verifiable field experience in I.T./Telecom
Required Equipment & Qualifications
Reliable personal vehicle (Public transportation not accepted)
Valid driver's license
Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers).
Laptop with Ethernet port
Smartphone with mobile hotspot
Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage.
Punctual, courteous, and presentable
Compensation & Perks
Paid hourly while on site
1099 contractor position
Travel pay included (based on time travel; approx. 80-mile radius from home)
App-based tracking for job time and travel
Exposure to new and exciting technologies and clients
Opportunity to expand your skills and industry knowledge
About AMG Tech Support
AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected.
Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive. Compensation: $18.00 - $25.00 per hour
About Us Our mission is full dedication to reinventing business models and everyday products with you, the consumer, in mind. From I.T, to Internet and Network Infrastructure.We also have VoIP, Remote support, Webhosting and Design, even assist with Corporate Business structure from small to large. And that's just the start.
The Road This Far
Hardy Industries, in concept, began in 2004 in a small two story home in the U.S. Virgin Islands. In the years that followed, and a few reincarnations later, AMG Tech Support was formed in the State of Nevada and has become a fixture in providing field technicians nationally for many of the businesses you see every day. Hardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist.
Auto-ApplyAssistive Technology Professional
Computer technician job in Flint, MI
π¨ Now Hiring: Assistive Technology Professional (ATP)
π Schedule: Monday-Friday | 8:30 AM - 5:00 PM
At Binson's, we believe in three things: Better Products, Better Services, Better Lives-and we live it every day. We're a fast-growing, family-owned health care company with a big heart and locations across Michigan, Indiana, and Florida. If you're looking to make a real impact in people's lives, you're in the right place.
π The Role: Assistive Technology Professional (ATP)
As an Assistive Technology Professional, you'll evaluate and fit patients with customized mobility and rehab solutions-working closely with therapists, physicians, and families to meet each individual's functional goals. You'll also educate, build relationships, and represent Binson's in the field as a trusted expert in assistive technology.
π What We're Looking For
Current ATP Certification (required)
Bachelor's Degree in a related field (preferred)
3-5 years of experience in the rehab or assistive technology industry
Ability to perform thorough seating/mobility, assistive technology, and rehab equipment evaluations
Solid understanding of reimbursement and billing for assistive technology
A compassionate, patient-focused attitude and excellent communication skills
π What You'll Be Doing
Conduct in-depth evaluations for seating, mobility, and assistive technology needs in collaboration with patients, therapists, and physicians
Recommend and fit custom rehab and mobility equipment tailored to each patient's functional goals
Educate clients and clinical partners about available technologies and solutions through face-to-face meetings and demos
Build strong relationships with referral sources and grow awareness of Binson's offerings
Participate in community events, training sessions, and industry shows to represent our brand and expand our reach
Support the delivery, fitting, and usage training to ensure patients receive the best experience with their equipment
Maintain professional, ongoing communication with clients, caregivers, and medical partners
Stay up to date on billing, documentation, and compliance procedures for rehab equipment
π‘ Perks & Benefits
Competitive pay π°
Full benefits: Medical, Dental, Vision & Life Insurance π₯
Paid time off + floating holiday π΄
401(k) Retirement Savings Plan πΈ
Training and growth opportunities π
Auto-ApplyNetwork Technician
Computer technician job in Caro, MI
At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.
Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.
Be a part of the team that will make this vision a realityβ¦.designing and building a world class fiber network and creating a customer experience second to none.
Check us out on the web!
Job Description
Brightspeed is looking for an experienced Network Technician to join our growing team! In this critical role as a Network Technician you will be responsible for all aspects of working in the physical Central Office.
As a Network Technician you will be required to work overtime and weekends.
As Network Technician your responsibilities will include:
Supporting and maintaining all switching equipment in Central Offices
Keeping all backup generators in optimum condition
Installing, supporting, and maintaining special circuits and being capable of working within the TIRKS system
Monitoring and supporting all switch alarm activity
Installing, supporting, and maintaining fiber and copper networks
Supporting and maintaining transport networks and central power platforms
Qualifications
WHAT IT TAKES TO CATCH OUR EYE:
Familiarity with both inside and outside plant cabling practices
Self-motivated and able to drive issues to resolution
Ability to promote and sell Brightspeed services
Knowledge of safety rules and regulations
Ability to work well with both customers and fellow peers.
#LI-MH1
Additional Information
WHY JOIN US?
We aspire to contemporary ways of working.
Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.
We offer competitive compensation and comprehensive benefits.
Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.
Inclusion and belonging are at the center of our grounding belief in Being Real.
When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.
Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact [email protected] to initiate the accommodations process.
For all applicants, please take a moment to review our Privacy Notices:
Brightspeed's Privacy Notice for California Residents
Brightspeed's Privacy Notice
2nd Shift Peer Support Specialist - BHUC
Computer technician job in Flint, MI
Come join our team and make a difference in the lives of those in our community! Genesee Health System (GHS) is looking for energetic and caring people to join our dynamic clinical team.
We value our staff and think they deserve the best! Medical, vision and dental benefits available at no premium for our staff and their dependents. We also provide an annually loaded HSA of up to $2,500, a 5% match towards your retirement, generous paid time off (19 Β½ days per year).
POSITION SUMMARY:
We are seeking a full-time, 2nd Shift, Peer Support Specialist for our Behavioral Health Urgent Care. This position will work five (5), eight (8) hour shifts per week, within current programming hours, including rotating weekends and holidays. The current program hours of operation are 8:00 a.m. - 10:30 p.m., and weekend hours of operation are 10:00 a.m. - 6:30 p.m.
General Statement: Under the direction of the Program Supervisor, performs responsible tasks in providing comprehensive services to Genesee Health System clients in the designated program, designed to meet the individualized needs of the clients. Services may relate to housing, entitlements, skill building and ongoing peer support; responsible for significant liaison and consultation with family, agencies, guardians and natural support systems. Provides activities in partnership with the clients served for the specific purpose of achieving increased community inclusion and participation, independence and productivity. Minimum Requirements: High school diploma or equivalent, ability to read and write, AND current or previous recipient of verifiable mental health services, substance use disorder services (SUD), (must attest to remission or recovery with no abuse for at least one year), or developmental disability services.Must have achieved Certified Peer Support Specialist (CPSS) status through the Michigan Department of Community Health's certification program. Will consider a candidate eligible for the CPSS training/examination. A candidate without the CPSS must take and pass the exam within twelve (12) months of hire to retain employment in this position. A candidate with SUD only treatment must be a current CPSS. Additional Requirements: Must have a valid driver's license, current insurance and the use of a vehicle during program hours. Must be willing to work weekend, holidays and irregular hours. Ability to physically perform the tasks. Preferences: Computer knowledge and data input ability.
Essential Physical Demands:
Vision - Position requires the ability to visually assess details at both near and far distances, as well as to perceive depth and spatial relationships with or without reasonable accommodations.
Hearing - Position requires the ability to receive and respond to verbal communication with or without reasonable accommodations.
Lifting, Standing, and Walking With or Without Reasonable Accommodations:
Position requires the ability to lift up to 35lbs on an occasional basis
Position requires the ability to regularly stand for extended periods of time
Position requires the ability to walk at a minimum of 35% up to a maximum of 65%
Position will require the ability to occasionally stoop, bend, or reach to perform work tasks with or without reasonable accommodation
Position must be able to perform tasks requiring manual dexterity, including the use of hands and fingers for handling, grasping, typing, writing, or operating equipment with or without reasonable accommodation.
Veterans must submit Form DD214 to determine eligibility for Veterans' PreferenceInterested applicants must clearly show they meet the minimum qualifications.
Resume must include the following information: Name of employer, month/year you were hired, month/year you left, if the position was part-time or full-time, and the job duties you performed while in the position.
BARGAINING UNIT: AFSCMEFLSA STATUS: NON-EXEMPT
Auto-ApplyIT User Support Technician (It)
Computer technician job in Flint, MI
Starting Pay: $30.1808 Hourly ($62,776) Step A: $32.6096 Hourly ($67,828) Step B: $33.7048 Hourly ($70,106) Step C: $34.8409 Hourly ($72,469) Step D: $36.0125 Hourly ($74,906)
MINIMUM QUALIFICATIONS (Must meet at least one each of A and B):
A. At least one of the following:
Sixty (60) semester hours with at least twenty (20) semester hours in the field of computer science, information sciences or a related field -AND-three (3) years' current IT work experience supporting specific systems currently in use;
-OR-
Five (5) years current IT work experience supporting specific systems currently in use;
-AND-
B. Obtain Comptia A+ certification within 6 months of employment.
SPECIAL REQUIREMENTS:
Certifications and other job-related trainings will be required and will change from time to time as determined by the CIO.
Must be available to respond 24/7 to address systems issues on an as needed basis when required.
PHYSICAL REQUIREMENTS:
Must be able to perform Essential Job Duties and Functions with or without reasonable accommodations.
JOB SUMMARY: Performs technical tasks that encompass the installation, administration, maintenance, documentation and optimization of technology devices and software for users and departments; ensures the physical security, integrity, and safety of all technology solutions; performs the installation, monitoring, maintenance, support and optimization of all hardware, software and communication links; works under the supervision of the Chief Information Officer or designated staff member.
ESSENTIAL JOB DUTIES AND FUNCTIONS:
β’ Answers Help Desk line and interfaces with County IT consumers.
β’ Receive, review, research and resolve all assigned incidents and service requests.
β’ Ensure all incident and service request documentation is created, updated and complete.
β’ Configures, documents, deploys and maintains end user computing devices and peripherals including the installation and support of department level application software.
β’ Supports security solutions and ensures security policy compliance for all supported systems.
β’ Responsible to create, document, test and maintain department specific installation packages and instructions for assigned department applications.
β’ Monitor the operation and performance of department specific equipment and applications including the investigation and resolution of issues.
β’ Ensure the thorough investigation and documentation of all issues that require escalation.
β’ Provide documentation and training for department personnel, customers, vendors, management, and others as necessary.
β’ Communicate consistently and effectively with supervision and ensure awareness of status, problems and issues.
β’ Attend training (computer based, seminars, conferences, trade shows, or other ongoing education) to improve skill levels and achieve certifications as required, to maintain currency with new and emerging technologies and trends in IT.
β’ Follow all County and department policies and procedures.
Please see the attached job description for more details.